Invoicing specialist job description

The position would be primarily Monday-Friday, averaging 20 hours a week. Candidate can choose shift of either 8 AM - 12 PM or 1 PM- 5 PM.

Qualifications and Skills:

• Positive, Customer Focused Attitude
• Computer skills, intermediate level, including but not limited to Microsoft Office 365 including Outlook, Word, and Excel.
• Comfortable interacting with customers, on both service and sales information
• The ability to multi-task in a fast-paced environment, and manage tasks to completion
• Understanding workflow and process including daily necessary tasks such as preparing estimates, processing approved estimates, invoicing completed work
• Effective communication skills, both written and verbal
• Be engaging, active and organized
• Work independently while enjoying the benefits of being a member of a team
• Ability to follow through with customers, technicians, and team members

Our invoice team enjoys a competitive benefits package as all our employees do:

• Full Medical Coverage including free access, (NO CO-PAY) to MD live!
• Flex Spending Plan
• Delta Dental and Vision Coverage
• Paid Holidays and additional paid time off
• 401K, with Company sponsored deposit regardless of employee contribution
• Company-paid Life Insurance with low cost guaranteed additional coverage

Morrison Industries is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, quality of life, competitive benefits, career progression, and so much more. This company is family owned and offers over 65 years of service to our strong customer base.

Learn more about us: Triad Service Center | Commercial Floor Care Equipment Services & Sales

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It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Summary & Key Responsibilities

In this role you will be working with and supporting our CARE work comp claims team by processing various types of invoices. You should be comfortable with emerging technology and how it can have a positive impact on our business. You should also have experience providing excellent customer service and have the ability to handle service situations as they arise. This position provides many opportunities for growth and development. Initially, the focus will be learning the tasks needed to support the workers' compensation team, but will eventually expand to supporting the other lines of State Auto Insurance business.
Key Responsibilities:
Works closely with the claims team on claim files requests.Accurately process medical bills via our bill management system within the state mandated timelines.Reimburse lost time, mileage, prescription requests, attorney and other vendor invoices per state rates and rules to result in accurate and timely payments.Handle refunds, voids, and other payment maintenance tasks.May perform daily check runs for medical and expense payments.Scans and routes documents to the correct recipient. These include legal documents, invoices, letters from various state departments, received checks, returned mail, etc.Answers questions and handle inquiries from the CARE Services Team.

Overall Company Operations:
Provide exceptional customer service.Collaborate with co-workers by assisting in areas where and when needed.Exhibit positive demeanor and professional behavior toward coworkers, clients, and customers.Actively participate in personal goal setting and in the coaching and performance management process.Observe all company safety and health rules and apply these in all day-to-day activities Reasonable and predictable attendance is required.May be called upon to perform additional duties as directed

Minimum Experience/Education:
Previous claims, office clerical experience and/or administrative training in school preferred.Knowledge of medical bill coding and medical terminology and familiarity with ICD 10 and CPT codes preferred.Ability to type and learn computer programs. Google and/or Office experience required.Minimum of a High School Diploma or equivalent.Ability to lift 25 lbs.
Communication and Collaboration Skills:
Professional oral and written communication skills are critical to the success of this position. All claims service must be handled with tact, diplomacy and courtesy at all times.

Must be able to collaborate and develop strong team relationships with associates from within and outside the Claims Team.

Problem Solving:
Gather facts and draw conclusions, interpret complex requirements/issues and work independently. The individual must be able to identify and implement key opportunities while researching potential solutions.

About us:

State Auto offers a competitive salary, an annual bonus program, an excellent benefit program including medical, dental, vision and prescription insurance coverage, life insurance, matching 401(k) plan, flexible spending accounts and tuition assistance.
State Auto is committed to the principal of equal employment opportunity for all associates and applicants and to providing associates with a work environment that is free from discrimination and harassment. All employment decisions (hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and work assignments) are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, citizenship status, military status, or status as a covered veteran in accordance with applicable federal, state and local laws. State Auto will not tolerate discrimination or harassment based on any of these characteristics.

State Auto is a smoke-free work environment. We utilize background checks as a condition of employment. For all exempt positions we also obtain motor vehicle reports (MVR s).

State Auto will not accept candidates from third-party recruiters without a signed agreement with State Auto.

#LI-SA

Full Time / Part Time

Full time

Worker Sub-Type

Regular

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Accounting & Finance

De Pere, WI

* ID: 58885
* Full-Time/Regular

We are hiring for an Invoicing Specialist to join our De Pere, WI team! This is a hybrid position with 3 days in the office and 2 days remotely.

The Invoicing Specialist will be responsible for compiling records of charges for printing services rendered. Additional responsibilities includes but not limited to coordinating with Customers Service and Manufacturing to obtain information related to customer account and orders, calculate and record amount of these services and goods, and prepares invoices to be sent to customers, acting as a team in training and answering questions about the billing function and may review and escalate extraordinary credits to customer accounts.

Responsibilities

* Coordinate with Customers Service and Manufacturing to obtain information related to customer account and orders. Apply applicable discounts, special rates, or credit terms to invoices.
* Reviews all necessary information and compute charges.
* Prepares itemized statements, bills, or invoices used for billing and bookkeeping purposes.
* Prepare detailed invoices containing amount due, type of services performed, etc.
* Compiles billing worksheets/Advanced Notification of Invoicing cost sheets to ascertain costs, work completed, or services provided.
* Work as a team answering questions about the billing process and unique billing scenarios.
* Performs other related duties (Job Costing etc) and participates in special projects as assigned.
* Follow-up with customer service and sales to ensure invoicing occurs quickly and accurately. Therefore, no holds are present that would prevent invoicing.
* Escalate issues immediately when invoicing will be delayed or negatively impacted.
* Utilize various applications including: Access Order Accounting, Business Objects, SAP and Google apps
* Performs other related duties and participates in special projects as assigned.

Required Skills

* Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.
* Must have solid computer skills and knowledgeable of Microsoft Office software programs, spreadsheets or other programs specific to the job in order to complete job duties successfully.
* Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
* Must have strong organizational skills with ability to manage tight deadlines and prioritize workload and make adjustment to meet business needs.
* Strong attention to detail is required.

Required Experience

* HS diploma or equivalent with 5-6 years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience. Billing experience preferred. Additional education a plus.

Salary Range: $45,000 - $50,000 / year

* Salary considerations may change based on skills, experiences and qualifications of the successful candidate

RRD is an EEO/AA including Vets and Disabled Employer