Brand Ambassador jobs at Iora Health - 19 jobs

The Brand & Advertising Specialist III is responsible for developing and implementing comprehensive marketing strategies designed to enhance and elevate brand visibility, drive consumer engagement and increase enrollment across a portfolio of brands and health plan products. This position leads the implementation of multi-channel advertising campaigns, collaborates with cross-functional teams, and ensures brand consistency and regulatory compliance across all marketing initiatives for both existing and new health plan products. Essential Functions: * Develop and implement advertising campaigns that align with strategic enterprise, product and market goals, utilizing consumer research and market dynamics to engage target audiences effectively. * Identify and lead creative initiatives to enhance member acquisition and increase brand awareness, ensuring alignment with organizational strategies and priorities. * Create and manage compelling and accurate content for product acquisition website pages on the applicable website, ensuring compliance and alignment with brand messaging. * Collaborate with internal stakeholders and external agencies to support and oversee the development of large-scale media, digital, and print advertising campaigns, serving as the primary contact for obtaining key internal and external approvals. * Manage specific projects as directed by leadership, ensuring alignment with overall enterprise goals and marketing objectives * Develop and maintain a comprehensive portfolio of printed sales and broker collateral across multiple markets and products, including content development, regulatory adherence management, design oversight, production, and distribution. * Utilize analytical skills to track campaign performance, assess KPIs and provided campaign reporting. * Adjust overall marketing strategies, in partnership with market and leadership, as needed to drive measurable success in alignment with business objectives and sales goals, ensuring continuous improvement and optimization of marketing efforts * Identify gaps and develop new processes and procedures to ensure accuracy, meet deadlines and achieve membership goals, while creating and implementing process improvement initiatives. * Implement and integrate pre-member and broker marketing materials for new markets and acquisitions, ensuring that all content aligns with brand standards and effectively communicates product offerings to prospective members. Ensure a seamless rollout and consistent messaging across all channels, while ensuring that all materials meet applicable state and federal guidelines * Responsible for executing the action plan and coordinating timely responses to product specific Regulatory Distribution Management (RDM) inquiries, thereby maintaining compliance and supporting organizational objectives. * Ensure timely project management and completion of deliverables by coordinating resources, tracking progress, and facilitating communication among team members, while adapting to changing priorities and maintaining a focus on quality outcomes * Partner with National Broker Account Managers to continuously improve processes and strategies, enhancing the effectiveness of broker communications and support. Ensure that all materials are delivered in a timely and accurate manner. * Collaborate with internal teams and community partners to identify and leverage sponsorship opportunities that align with organizational goals and foster positive community relationships * Provide guidance to Supporting Specialists by leveraging effective delegation tactics to ensure accuracy and quality within project management and the development of materials. * Foster a collaborative environment that encourages professional growth, while monitoring project progress and implementing best practices to achieve organizational standards * Provide training and guidance on department processes and procedures to new team members * Perform any other job duties as assigned. Education and Experience: * Bachelor's degree or equivalent in Marketing, Public Relations, Journalism, Communications, or related field or equivalent work experience is required * 5-7 years of experience in marketing/communications; healthcare marketing experience is preferred * 3 years of professional writing experience preferred Competencies, Knowledge and Skills: * Ability to multi-task, prioritize and manage numerous projects in a highly regulated, fast-paced environment * Intermediate to advanced proficiency in Microsoft Office including Word, Excel and PowerPoint * Experience using visual software including PowerPoint * Strong project management and process skills * Excellent critical thinking and problem solving skills with strong attention to detail * Exceptional oral, written and interpersonal communication skills * Develop subject matter expertise in the state, federal and internal regulations that govern insurance advertising activities across multiple products and markets * Working knowledge of WordPress CMS, CRM, UX / UI, web design, SEO, SEM preferred but not required * Ability to work independently and with diverse teams in a matrix environment * Team and customer oriented * Ability to work within tight timeframes and meet strict deadlines * Ability to drive multiple projects simultaneously Licensure and Certification: * None Working Conditions: * General office environment; may be required to sit or stand for extended periods of time Compensation Range: $62,700.00 - $100,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies * Fostering a Collaborative Workplace Culture * Cultivate Partnerships * Develop Self and Others * Drive Execution * Influence Others * Pursue Personal Excellence * Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-RW1

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Summary of Job Purpose and Function The primary purpose and function of the Student Ambassador is to serve as a liaison between their university (students and faculty) and an assigned Banfield Medical Director. Description - External Essential Responsibilities and Tasks Represent Banfield Pet Hospital in a sincere, professional manner. Proactively promote awareness of Banfield's mission and vision among peers and answer questions from faculty and student body regarding Banfield. Assist the Student Programs team and assigned Banfield Medical Director in arranging campus visits at the Ambassador's school by distributing materials, posting announcements, reserving meeting rooms, arranging catering, preparing giveaways, and all other event details. Participate in the presentations on campus and provide follow-up with students and Banfield. Distribute Banfield flyers, posters, e-flyers and other collateral to faculty and student body of Ambassador's school as allowed by school's vendor policy. Inform the Student Program team of student activities and functions that may serve as a venue for Banfield participation (i.e. Job Fairs, Open House, SCAVMA activities). Attend Banfield sponsored conferences and educational meetings when appropriate. Keep an open line of communication with Student Programs team and assigned Banfield Medical Director Other job duties as assigned. Hiring qualifications Competencies Leadership competencies: Action oriented Command skills Integrity and trust Planning Peer Relationships Functional competencies: Priority setting Presentation skills Approachability Listening Problem solving Capabilities and Experience (can do) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems.Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. The Five Principles Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. Attitudes (Will do) Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. Special Working Conditions Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. The noise level in the work environment is normally moderate. Environment where pets are present. Experience, Education and/or Training Enrolled as a student in a veterinary medicine program at a School or College of Veterinary Medicine Pay Range: $1,250 - $1,250 stipend per semester. Banfield Pet Hospital is committed to a diverse work environment in which all individuals are treated with respect and dignity. It is our mission to provide equal employment opportunities to all candidates and to ensure that access to jobs is strictly based on job-related criteria.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This is a remote position Qualified candidates must currently live in the Tulsa or Oklahoma City area. The territory covers Oklahoma. Must have a Valid Driver's License. Must be able to travel up towards 80%. What You'll Work On The Senior Sales Ambassador will represent Abbott and the Core Laboratory Diagnostics brand to existing customers, focusing on developing solutions that drive revenue and achieve growth goals. The Senior Sales Ambassador operates as the primary account management contact, aiming to improve economic profitability, increase customer loyalty, and retain business through contract renewal and closing new solutions. Key Responsibilities: Act as a trusted partner to existing customers, building promoters and achieving targeted retention rates. Manage and drive development of accounts according to strategic account plans, focusing on value expansion and economic profitability. Perform assay integrations and support technical needs of the laboratory. Improve and maintain customer satisfaction to drive better retention rates and increase Abbott's ability to value expand. Drive customer satisfaction and loyalty by resolving customer issues and supporting operational business reviews with key lab contacts. Coordinate order, delivery, and billing processes. Assess customer operations and identify opportunities for operational/service improvement. Work with Enterprise Account Managers (EAM) to renew business early or extend contracts to block competition. Develop and execute existing account plans to ensure customer satisfaction and drive value expansion opportunities. Elevate customer challenges immediately in partnership with the service organization. Support implementation processes on new accounts, including project ordering, instrument installation, and assay validation. Adhere to Abbott guidelines, policies, and procedures. Position Scope: Represent Abbott and the Core Laboratory Diagnostics brand to the customer with an emphasis on laboratory management. Interact with Sales colleagues, Marketing, Customer Support, Technical Service, and Finance. Influence customer purchase decisions and make decisions on reagent utilization and troubleshooting product replacement. Contribute to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and actions taken to resolve concerns. Exhibit high levels of integrity, honesty, and commitment, presenting information completely and accurately to both internal and external customers. Required Qualifications: Bachelor's degree or equivalent relevant experience. Minimum of five (5) years relevant experience with instrumentation utilized in a laboratory environment, or directly in a laboratory environment, field service, or technical call center for Diagnostics products. Experience providing technical product application and/or hardware support. Experience interfacing with customers. Strong people engagement and communication skills. Troubleshooting/problem-solving skills. Computer skills (MS Office). Ability to travel up to 80% in assigned territory and other domestic business locations. Valid Driver's License. Preferred Qualifications: Bachelor's degree in Business, Biomedical, Engineering, Electrical, Mechanical, Medical Technology, or Commercial. 3+ years of relevant healthcare/sales experience. Medical Technician preferred Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: ********************** Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $75,300.00 - $150,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY:Sales ForceDIVISION:CRLB Core LabLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************

Responsible for communications between the nursing units and Dietetic Services regarding patient menus, diet changes, tray delivery and general patient services. Assesses patient's ability to utilize meal ordering system and ensures service accuracy. Adheres to standards related to food quality and service excellence. Develops menu tallies for food production, and is responsible for NPO and tube feeding protocol monitoring. Must respond accurately and efficiently to physician diet order changes by supplying patients with menu that appropriately corresponds to diet order. Maintains critical communication with dietitians and department management regarding patient concerns and demonstrates high level of patient service/satisfaction. Performs computer-related activities as required. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital. Qualifications Qualifications Ability to accurately comprehend and respond to oral and written instructions in English for patient safety. Able to demonstrate basic computer skills and history of customer service. Two (2) years experience working in a hospital, commercial restaurant, or other food service operation is a plus. Primary Location: TampaWork Locations: TGH Main Campus 1 Tampa General Circle Tampa 33601Eligible for Remote Work: On SiteJob: Nutrition/Food services Organization: Florida Health Sciences Center Tampa General HospitalSchedule: Full-time Shift: VariableJob Type: On SiteShift Hours: shifts vary - day and evening including weekends Minimum Salary: 15.00Job Posting: Dec 8, 2025, 6:58:48 PM

Serves the completed trays to the patients in a professional and efficient manner and instructs the patient on meal ordering system. Assists patient in placing meal orders if needed and keeps the nursing unit floor pantry stocked. Job Description: Essential Functions: Serves meals to patients in a professional and efficient manner. Assists patients and/or family members in placing meal orders. Completes orders of bulk floor supplies on nursing units. Retrieves completed meals from patients' rooms in a timely manner. Checks all meals for accuracy and adherence to appropriate diet orders. Works positions on tray assembly line. Follows proper food handling techniques according to HACCP and local agencies. Education Requirement: High School Graduate or equivalent, required. Licensure Requirement: (not specified) Certifications: (not specified) Skills: Ability to read, measure accurately and perform basic math skills. Ability to communicate to others in a clear concise manner Experience: Three months of food service experience, required. Physical Requirements: OCCASIONALLY: Climb stairs/ladder, Communicable Diseases and/or Pathogens, Lifting / Carrying: 21-40 lbs, Lifting / Carrying: 41-60 lbs, Pushing / Pulling: 100 lbs or greater with assistance, Pushing / Pulling: 61-100 lbs, Sitting, Squat/kneel FREQUENTLY: Bend/twist, Lifting / Carrying: 11-20 lbs, Reaching above shoulder CONTINUOUSLY: Audible speech, Color vision, Depth perception, Hearing acuity, Lifting / Carrying: 0-10 lbs, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Repetitive hand/arm use, Seeing - Far/near, Standing, Walking Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. Responsibilities And Duties: 15% Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality 25% Communicating between patient, family and hospital staff 10% Acting as an advocate by investigating and expediting admission and other delays. 5% Resolving problems and complaints and escalating when necessary 15% Responding to special needs and ensuring needs are being met 10% Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary 5% Answers multi-line phone and transfers callers to appropriate patient room or other location 8. 15% Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. Minimum Qualifications: Bachelor's Degree (Required) Additional Job Description: Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role. Work Shift: Night Scheduled Weekly Hours : 40 Department Guest Services and Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

The Early Childhood Resource Center is recruiting for a full-time Parent & Youth Ambassador for our Akron location. The Parent & Youth Ambassador position works with a team to provide community support and performs facilitation duties for families within a six county region. The Parent & Youth Ambassador provides programming for parents, links parents to community resources, and collaborates with community partners on initiatives. Reports to: Community Services Supervisor Working conditions: Office atmosphere with flexible schedule, some bending and lifting, travel throughout the region, community/field work, some evening hours, facilitation of large groups in various settings (e.g., churches, child care centers, community centers) Job Duties * Recruit families for participation. * Maintain fidelity to the models trained to deliver. * Act as a liaison between the Department of Children & Youth programs and the family for smooth transitions to benefits. * Participate in meetings to advocate for the needs of families. * One-on-One interactions begun at community events * Link families to appropriate services, resources, and programs as recommended by the requirements. * Maintain clear, well-organized, and updated documentation. * Participate in all aspects of program evaluation and research. * Ensure strict confidentiality regarding all matters involving families. * Communicate emergencies and critical changes to the supervisor in a timely manner. * Attend meetings, training sessions, and events in a timely manner. * Maintain a virtual calendar or paper pencil calendar (whichever is most accurate) for meetings, professional development, and events. * Ensure proper evaluation of programming by collecting demographic information, administering pre- and post-course surveys, measuring functional metrics, and completing other reporting requirements. * Manage community sessions with goals, periodically assess community needs and communicate/advocate when necessary. * Conduct small group presentations, schedule and facilitate support groups, and conduct problem-solving sessions. * Provide linkages and referrals to community agencies that help parents address barriers to positive parenting practices. * Participate in community initiatives that promote positive parenting, healthy child development, and school readiness. * Brainstorm specialized programming for parents with internal and external staff. * Develop and provide family programming. * Become certified to provide Parent Cafés. * Be knowledgeable about child care resources available in the communities. * Facilitate meetings and professional development opportunities on early childhood issues and best practices. * Provide services to and manage a caseload of providers based on their needs and service deliverables. Qualifications Required * Associates degree in Community Service, or related field. * Lived experience with navigating benefits through the Department of Children & Youth formerly Ohio Department of Job & Family Services. * Demonstrated ability to work independently. * Knowledge of available community resources. * Ability to maintain strict confidentiality * Strong organizational skills. * Strong interpersonal skills. * Cultural sensitivity and responsiveness to the communities being served. * Strong verbal and written communication skills. * Proficiency with Microsoft Office products and databases. * Valid driver's license. * Ability to pass a background check * Non-smoking Preferred * Bachelors Degree in social work or related field * Knowledge of social media platforms like Instagram and Facebook. * Familiarity with the benefits offered from public agencies in at least one of the counties in the region (Mahoning, Medina, Portage, Stark, Summit, & Trumbull) Pay range: $21.00 - $22.67 per hour

The Early Childhood Resource Center is recruiting for a full-time Parent & Youth Ambassador for our Akron location. The Parent & Youth Ambassador position works with a team to provide community support and performs facilitation duties for families within a six county region. The Parent & Youth Ambassador provides programming for parents, links parents to community resources, and collaborates with community partners on initiatives. Reports to: Community Services Supervisor Working conditions: Office atmosphere with flexible schedule, some bending and lifting, travel throughout the region, community/field work, some evening hours, facilitation of large groups in various settings (e.g., churches, child care centers, community centers) Job Duties Recruit families for participation. Maintain fidelity to the models trained to deliver. Act as a liaison between the Department of Children & Youth programs and the family for smooth transitions to benefits. Participate in meetings to advocate for the needs of families. One-on-One interactions begun at community events Link families to appropriate services, resources, and programs as recommended by the requirements. Maintain clear, well-organized, and updated documentation. Participate in all aspects of program evaluation and research. Ensure strict confidentiality regarding all matters involving families. Communicate emergencies and critical changes to the supervisor in a timely manner. Attend meetings, training sessions, and events in a timely manner. Maintain a virtual calendar or paper pencil calendar (whichever is most accurate) for meetings, professional development, and events. Ensure proper evaluation of programming by collecting demographic information, administering pre- and post-course surveys, measuring functional metrics, and completing other reporting requirements. Manage community sessions with goals, periodically assess community needs and communicate/advocate when necessary. Conduct small group presentations, schedule and facilitate support groups, and conduct problem-solving sessions. Provide linkages and referrals to community agencies that help parents address barriers to positive parenting practices. Participate in community initiatives that promote positive parenting, healthy child development, and school readiness. Brainstorm specialized programming for parents with internal and external staff. Develop and provide family programming. Become certified to provide Parent Cafés. Be knowledgeable about child care resources available in the communities. Facilitate meetings and professional development opportunities on early childhood issues and best practices. Provide services to and manage a caseload of providers based on their needs and service deliverables. Qualifications Associates degree in Community Service, or related field. Lived experience with navigating benefits through the Department of Children & Youth formerly Ohio Department of Job & Family Services. Demonstrated ability to work independently. Knowledge of available community resources. Ability to maintain strict confidentiality Strong organizational skills. Strong interpersonal skills. Cultural sensitivity and responsiveness to the communities being served. Strong verbal and written communication skills. Proficiency with Microsoft Office products and databases. Valid driver's license. Ability to pass a background check Non-smoking Preferred Bachelors Degree in social work or related field Knowledge of social media platforms like Instagram and Facebook. Familiarity with the benefits offered from public agencies in at least one of the counties in the region (Mahoning, Medina, Portage, Stark, Summit, & Trumbull) Pay range: $21.00 - $22.67 per hour

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Student Ambassador Pay range for this role is $1,250 - $1,250 stipend per semester. Summary of Job Purpose and Function The primary purpose and function of the Student Ambassador is to serve as a liaison between their university (students and faculty) and an assigned Banfield Medical Director. Essential Responsibilities and Tasks Represent Banfield Pet Hospital in a sincere, professional manner. Proactively promote awareness of Banfield's mission and vision among peers and answer questions from faculty and student body regarding Banfield. Assist the Student Programs team and assigned Banfield Medical Director in arranging campus visits at the Ambassador's school by distributing materials, posting announcements, reserving meeting rooms, arranging catering, preparing giveaways, and all other event details. Participate in the presentations on campus and provide follow-up with students and Banfield. Distribute Banfield flyers, posters, e-flyers and other collateral to faculty and student body of Ambassador's school as allowed by school's vendor policy. Inform the Student Program team of student activities and functions that may serve as a venue for Banfield participation (i.e. Job Fairs, Open House, SCAVMA activities). Attend Banfield sponsored conferences and educational meetings when appropriate. Keep an open line of communication with Student Programs team and assigned Banfield Medical Director Other job duties as assigned. Hiring qualifications Competencies Leadership competencies: Action oriented Command skills Integrity and trust Planning Peer Relationships Functional competencies: Priority setting Presentation skills Approachability Listening Problem solving Capabilities and Experience (can do) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. The Five Principles Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. Attitudes (Will do) Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. Special Working Conditions Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. The noise level in the work environment is normally moderate. Environment where pets are present. Experience, Education and/or Training Enrolled as a student in a veterinary medicine program at a School or College of Veterinary Medicine BENEFITS Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

Job Description We are hiring immediately for full time PATIENT AMBASSADOR positions. Note: online applications accepted only. Schedule: Full-time schedules; flexible. Monday through Friday, including alternating weekends, hours may vary; more details upon interview. SHIFT: 8:00-4:00pm Requirement: Previous healthcare experience and customer service experience are preferred but not required. Pay Range: $17.00 per hour to $20.00 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012. Job Summary Essential Duties and Responsibilities: Conducts new admission and service recovery visits to all assigned units within timeframe established by unit leadership and patient experience leadership. Relays relevant concerns from nurses/clinical employees, patients to supervisors. Demonstrates a complete understanding of daily menu items and accurately explains them to customers. Serves as an advocate to the patient by establishing good communication and assisting in the menu selection process. Performs other duties as assigned. Qualifications: Ability to lift and/or move up to 50 pounds Ability to stand/walk for long periods of time Ability to read, write and interpret documents in English Basic computer skills BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. *************************************************************************************************** Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace.

Current Employees: If you are currently employed at SOMC please log into UKG Pro to use the internal application process. Department: Nutrition Services Shift/schedule: Part Time (16 hrs/wk) Works under the supervision of the Chief Clinical Dietitian and in coordination with the Nutrition Ambassador Team Leader. The Nutrition Ambassador's primary job function is to obtain meal orders from patients and visitors in an efficient and timely manner; enters the order to the system established for menu processing, conducts report processing as directed. Serves meals to patients in a professional, efficient manner; instructs patients on meal ordering system; assists patients in placing meal orders; assesses the patient's capabilities to utilize the meal order system. May perform other duties as assigned. QUALIFICATIONS Education: * GED/High School Diploma and or equivalent experience required * Computer literacy preferred Licensure: * None Experience: * Two to three years of food service industry experience preferred. JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Instructs patients on meal ordering system following an established script. 2. Assists patients and/or family members in placing meal orders. 3. Assesses patient's ability to utilize the meal order system and follow up with appropriate staff member if unable to participate. 4. Delivers the correct menu (diet compliant) to the patient in a timely manner. 5. Obtains meal orders from patients and visitors via the telephone. Enters meal orders into the system established for menu processing. 6. Verifies meal orders meet diet order parameters. 7. Deliver carts and serves meals to patients in a professional and efficient manner. 8. Processes floor stock requisitions retrieved from nursing stations. 9. Delivers between meal nourishments directly to patients. 10. Orders and replenishes bulk supplies on nursing units. 11. Assumes the role of a patient advocate regarding food services. Mediates patient concerns regarding meal service. 12. Retrieves completed meals from patient's rooms in a timely manner. Records patient's nutrient intake from meals. Retrieves dirty carts from patient floors. 13. Communicates with members of other departments effectively and concisely regarding patient support, issues, requests and other special situations. 14. Acts as liaison between Nutrition Services, the patient and nursing unit. 15. Anticipates patient/team member needs and services them. 16. Serves as a quality assurance control point for every aspect of the room service program. 17. Performs other duties as assigned. Thank you for your interest in Southern Ohio Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

What You'll Do: * Assigned to maintain floor stock at all on-site nourishment centers using DFM's floor stock application. Assist with rotation and organization of nourishment center floor stock. Restock work area with food and paper supplies. Fills off-site nourishment requests for courier delivery. * Operates equipment (e.g. dish machine etc.) to wash dishes. Relocates food, supplies and dishes to designated areas. Cleans dining area tables and empties trash bins as needed. Completes the daily sanitation for scheduled position. * Operates cash register and makes change for purchases in the café when scheduled to staff a café position. What You'll Bring: Ability to portion and service food, wash dishes and utensils, observe warning labels, perform basic arithmetic, and operate kitchen equipment. Shift 1st Hours 80 hours per pay Why Join Us: Benefits * Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Flexible Spending Account Time Off * Vacation * Sick Leave * 11 Paid Holidays * Personal Day Retirement * Ohio Public Employee Retirement System * Deferred Compensation Other * Tuition Reimbursement * Kidzlink Daycare Center * Employee Recognition * Free Parking * Wellness Center * Competitive Salaries * Community/Family Atmosphere Location: * Approx. 25 minutes away from Dublin, OH * Approx. 30 minutes away from Hillard, OH * Approx. 30 minutes away from Delaware, OH * Approx. 30 minutes away from Powell, OH Memorial Health is committed to the full inclusion of all qualified individuals. As part of this commitment, Memorial Health will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please contact Memorial Health Human Resources at ************. We look forward to seeing your application!

Culinary Team Members Looking for Cooks and Patient Ambassadors in West Chester, OH. Wage: $19.50/hour Full-time/Part-time positions available Day/Afternoon shifts available Background check, drug screen, and proof of employment eligibility required We're looking for friendly, compassionate, team players to join our hospital culinary team! Open Positions: Cooks (must have a 1 year experience) Patient Ambassadors Responsibilities Cater to all customer needs and treat every customer with respect, friendliness, and a smile Prepare high-quality meals for patients, visitors, and hospital staff (food production positions) Ensure excellent presentation of meals, including labeling, temperature, and timeliness Maintain a clean and organized work area and follow all cleaning, sanitation, and closing procedures Adhere to the facility's health and safety policies and procedures Assist team members and management as needed to help the department operate efficiently Qualifications Must be at least 18 years old Must practice good personal hygiene and be neatly groomed in a uniform Communicate effectively in English and work well in a team environment Preferred: Culinary experience (cook, commercial kitchen, fast food, hotel operations, healthcare) Physical Requirements Prolonged standing and walking continuously, frequent stooping, and bending and lifting up to 50 pounds Must be able to operate equipment necessary to perform essential functions of the job Important to Know Applicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S. Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Work Location: In person - Billing Identifier: CC 3867 Hourly

Job Summary: An Access Center Ambassador acts as the primary point of contact for patients and other callers, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the appropriate departments. This position is crucial for maintaining efficient communication across our physician enterprise to ensure a first call resolution and a positive patient experience. Responsibilities: * Answering Phones: Responding to a high volume of calls from patients, insurance companies, and other medical facilities. Must be able to handle 80-100 incoming calls per day. * Verifies and updates current patient demographic, financial, clinical and portal access * Schedules future appointments based on appointment type, time requirements and provider schedule availability. * Respond to patient questions and needs by editing, canceling and rescheduling appointments as necessary and indicated by practice protocols. * Review physician schedules regularly to maximize capacity and verify correct scheduling. * Serves as brand ambassador by upholding the WMCHealth Mission, vision and CARE values and promoting excellence in the patient experience, during every encounter. * Respects patients' needs for confidentiality and empathy during all encounters. * Appointment Scheduling: Scheduling, rescheduling, and canceling appointments, often using CERNER, electronic health record (EHR). * Utilizes technology including specialized software platforms as applicable to maximize productivity. * Call Routing: Directing calls to the correct departments or individuals based on the caller's needs. * Message Taking: Taking accurate messages for staff members who are unavailable. * Customer Service: Providing information, addressing inquiries, and resolving issues related to appointments, billing, and other general concerns. * Maintaining Records: Ensuring accurate and up-to-date patient information in the system. * Communication: Maintaining effective communication within the department and with other departments. * Meet daily productivity targets individually and as a team to achieve WMCHealth mission, vision and CARE values. * Other duties as assigned. * Remote work may be considered for candidates who meet specific requirements after hire and onboarding. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and/or customer service experience preferred. Education: High school diploma or equivalent required. An associate degree from an accredited institution is preferred. Licenses / Certifications: N/A Other: Bilingual (English/Spanish) candidates preferred, but not required. Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint). Special Requirements: * Communication Skills: Excellent verbal and written communication, active listening, and the ability to explain complex information clearly. * Customer Service Skills: Empathy, patience, and a positive attitude when dealing with patients. * Technical Skills: Proficiency in using computer systems, and other relevant tools. * Problem-Solving Skills: Ability to quickly assess situations and find solutions. * Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to: * Career development with an international company where you can grow the career you dream of. * Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. * An excellent retirement savings plan with high employer contribution * Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree. * A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity * This is a remote position * Qualified candidates must currently live in the Tulsa or Oklahoma City area. * The territory covers Oklahoma. * Must have a Valid Driver's License. * Must be able to travel up towards 80%. What You'll Work On The Senior Sales Ambassador will represent Abbott and the Core Laboratory Diagnostics brand to existing customers, focusing on developing solutions that drive revenue and achieve growth goals. The Senior Sales Ambassador operates as the primary account management contact, aiming to improve economic profitability, increase customer loyalty, and retain business through contract renewal and closing new solutions. Key Responsibilities: * Act as a trusted partner to existing customers, building promoters and achieving targeted retention rates. * Manage and drive development of accounts according to strategic account plans, focusing on value expansion and economic profitability. * Perform assay integrations and support technical needs of the laboratory. * Improve and maintain customer satisfaction to drive better retention rates and increase Abbott's ability to value expand. * Drive customer satisfaction and loyalty by resolving customer issues and supporting operational business reviews with key lab contacts. * Coordinate order, delivery, and billing processes. * Assess customer operations and identify opportunities for operational/service improvement. * Work with Enterprise Account Managers (EAM) to renew business early or extend contracts to block competition. * Develop and execute existing account plans to ensure customer satisfaction and drive value expansion opportunities. * Elevate customer challenges immediately in partnership with the service organization. * Support implementation processes on new accounts, including project ordering, instrument installation, and assay validation. * Adhere to Abbott guidelines, policies, and procedures. Position Scope: * Represent Abbott and the Core Laboratory Diagnostics brand to the customer with an emphasis on laboratory management. * Interact with Sales colleagues, Marketing, Customer Support, Technical Service, and Finance. * Influence customer purchase decisions and make decisions on reagent utilization and troubleshooting product replacement. * Contribute to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and actions taken to resolve concerns. * Exhibit high levels of integrity, honesty, and commitment, presenting information completely and accurately to both internal and external customers. Required Qualifications: * Bachelor's degree or equivalent relevant experience. * Minimum of five (5) years relevant experience with instrumentation utilized in a laboratory environment, or directly in a laboratory environment, field service, or technical call center for Diagnostics products. * Experience providing technical product application and/or hardware support. * Experience interfacing with customers. * Strong people engagement and communication skills. * Troubleshooting/problem-solving skills. * Computer skills (MS Office). * Ability to travel up to 80% in assigned territory and other domestic business locations. * Valid Driver's License. Preferred Qualifications: * Bachelor's degree in Business, Biomedical, Engineering, Electrical, Mechanical, Medical Technology, or Commercial. * 3+ years of relevant healthcare/sales experience. * Medical Technician preferred Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: ********************** Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $78,000.00 - $156,000.00. In specific locations, the pay range may vary from the range posted.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. This role will also be working in the Emergency Department environment to support the patients and visitors in a fast-paced environment. Responsibilities And Duties: 15% Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality 25% Communicating between patient, family and hospital staff 10% Acting as an advocate by investigating and expediting admission and other delays. 5% Resolving problems and complaints and escalating when necessary 15% Responding to special needs and ensuring needs are being met 10% Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary 5% Answers multi-line phone and transfers callers to appropriate patient room or other location 8. 15% Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. Minimum Qualifications: Bachelor's Degree (Required) Additional Job Description: Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role. Work Shift: Variable Scheduled Weekly Hours : 36 Department Guest Services and Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. This role will also be working in the Emergency Department environment to support the patients and visitors in a fast-paced environment. **Responsibilities And Duties:** 15% Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality 25% Communicating between patient, family and hospital staff 10% Acting as an advocate by investigating and expediting admission and other delays. 5% Resolving problems and complaints and escalating when necessary 15% Responding to special needs and ensuring needs are being met 10% Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary 5% Answers multi-line phone and transfers callers to appropriate patient room or other location 8. 15% Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. **Minimum Qualifications:** Bachelor's Degree (Required) **Additional Job Description:** Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role. **Work Shift:** Variable **Scheduled Weekly Hours :** 36 **Department** Guest Services and Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas. This role will also be working in the Emergency Department environment to support the patients and visitors in a fast-paced environment. Responsibilities And Duties: 15% Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality 25% Communicating between patient, family and hospital staff 10% Acting as an advocate by investigating and expediting admission and other delays. 5% Resolving problems and complaints and escalating when necessary 15% Responding to special needs and ensuring needs are being met 10% Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary 5% Answers multi-line phone and transfers callers to appropriate patient room or other location 8. 15% Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor. Minimum Qualifications: Bachelor's Degree (Required) Additional Job Description: Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role. Work Shift: Variable Scheduled Weekly Hours : 36 Department Guest Services and Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment