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  • Customer Service Agent - Raleigh

    State of North Carolina 4.4company rating

    North Carolina jobs

    Agency Dept of Revenue Division Job Classification Title Administrative Specialist I (S) Number Grade NC08 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. Description of Work Come work for NCDOR! We will teach you all about taxes so you can serve the taxpayers of North Carolina! If you are looking to start a career in government, balance your professional and personal life, or simply to serve North Carolina taxpayers, a career with the NCDOR may be the right fit for you! NCDOR is committed to recruiting top-talent employees and developing career paths that will allow you to build long-term, rewarding and satisfying careers. Salary: We are currently hiring Customer Service Agents with a $39,000 salary in our Raleigh Customer Service Center. Bilingual Agents who utilize their Spanish skills are compensated at a salary of $40,950. Agents meeting all training progression requirements are eligible for a 5% salary increase and option for full time remote work. The Work: This position assists taxpayers by providing excellent service while educating and enforcing compliance with the Revenue Laws of North Carolina. Responsibilities of these positions include, but are not limited to: * Consistently answer incoming calls via a high-volume telephone system * Answer questions from taxpayers and representatives regarding refunds, payment plans, notices received, account balances, tax laws, and policy and procedures * Complete our premier program to understand and communicate personal and sales and use tax laws After successfully completing training, you will possess the knowledge, skills, and abilities necessary for career advancement within the agency and have the option to work from home. Knowledge Skills and Abilities/Management Preferences * Good communicator (both written and verbal) with the ability to express oneself clearly and concisely * Experience with the use of a computer and proficiency in word processing * Demonstrated experience maintaining courteous and professional behavior while dealing with controversial matters and irate customers Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants. COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Some highlights include: * The best funded pension plan/retirement system in the nation according to Moody's Investor's Service * Twelve paid holidays per year * Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year * Twelve sick days/year which are cumulative indefinitely * Paid Parental Leave * Personal Observance Leave and Community Service Leave * Longevity pays lump sum payout yearly based on length of service * 401K, 457, and 403(b) plans * Eligibility for the Public Service Loan Forgiveness Program * The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state. To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit. Applicants eligible for veteran's preference should attach a copy of form DD-214. If you have general questions about the application process, you may contact Human Resources at ************ or ************************. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at ************. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Donna Howe Recruiter Email:
    $39k-41k yearly 39d ago
  • Associate Correction Ombudsperson - #251117-5934MP-001

    State of Connecticut 4.6company rating

    Hartford, CT jobs

    Introduction Are you passionate about serving the public and advancing justice and fairness for incarcerated individuals? If so, we encourage you to read the posting below and apply today! The State of Connecticut, Office of Correction Ombuds (OCO) is currently seeking an Associate Correction Ombudsperson (Associate Ombuds) to assist the Correction Ombuds in all aspects of the Office's work. The Associate Ombuds plays a critical role within the agency and, pursuant to Conn. Gen. Stat.§ 18-81qq, assumes the role of Acting Correction Ombuds in the event of any vacancy. WHAT WE OFFER * Visit our new State Employee Benefits Overview page! * Professional growth and development opportunities * A healthy work/life balance to all employees POSITION HIGHLIGHTS * Full time, 40 hours per week * Monday through Friday * Standard work hours are 8:00 am to 4:30 pm, with occasional early-morning or evening site visits based on investigative needs. * Located at 55 Farmington Avenue in Hartford, CT 06105 * This position requires a valid driver's license and travel throughout the state * Hybrid opportunity, combination of in office and remote work, in accordance with the Telework Policy. The expectation is at least two days per week in the Hartford office, when not conducting facility visits. * Regular statewide travel to correctional facilities. THE ROLE The Associate Ombuds plays a key leadership role in advancing the agency's mission and ensuring oversight that is independent, transparent, and accountable. They will also help carry out the agency's mission through complaint review, investigations, facility visits, policy and data analysis, and resident and family engagement. The Associate Ombuds will support the Correction Ombuds in the provision of all ombuds services, as defined in Conn. Gen. Stat. § 18-81qq, and in the daily operations of the Office. This position is the second-in-command within the agency and may assume leadership responsibility as Acting Ombuds in the event of any vacancy. Responsibilities include: * Assisting in receiving, reviewing, and investigating complaints from incarcerated individuals, families, and stakeholders. * Conducting routine and unannounced facility visits, including interviews, inspections, and monitoring of conditions. * Assisting in the development of reports, findings, and recommendations. * Supporting community, stakeholder, and family outreach. * Supporting data analysis, case management, and quality assurance. * Reviewing and analyzing DOC policies, directives, operations, and practices. * Assisting with training, presentations, and public engagement. * Performing additional duties as assigned, including duties that may arise if serving as Acting Ombuds. The Office of the Correction Ombuds is an independent state agency within the Office of Governmental Accountability, established under Conn. Gen. Stat. § 18-81qq to monitor conditions in Connecticut Department of Correction (DOC) facilities. The OCO reviews complaints, conducts investigations, issues findings and recommendations, and works to strengthen the safety, health, and rights of individuals in DOC custody. Watch the video below to see what it's like to be a State of CT employee! Selection Plan Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date on the job posting. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: * Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). * Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! * Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. * Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jasmyn Raymond at *********************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In the Office of the Correction Ombuds this class is accountable for directing the daily operations and staff of the agency. EXAMPLES OF DUTIES * Directs staff and operations of the agency; * Coordinates, plans and manages office activities; * Formulates goals and objectives; * Assists in the development of regulations, policies, and procedures; * Assists in the investigation of complaints, reports, findings and recommendations; * Evaluates staff; * Provides staff training and assistance; * Acts as primary liaison with other agencies, officials and third parties regarding agency policies and procedures; * Prepares agency response to proposed rules and regulations; * Prepares reports as directed by the Ombudsperson - Correction; * Acts for the Ombudsperson - Correction in their absence; * Represents agency at public functions and meetings; * Leads the recruitment and hiring of staff, including outreach, interview and selection; * May conduct inspection of facilities and programs; * Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY * Considerable knowledge of * and ability to apply management principles and practices; * and ability to interpret and apply relevant state and federal laws, statutes and regulations; * issues related to services and supports of individuals who are incarcerated and/or on parole and their families; * Considerable * interpersonal skills; * oral and written communication skills; * Ability to use computers. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Nine (9) years of experience advocating for the rights of individuals under the care and supervision of the Department of Correction and/or Board of Pardons and Parole. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE Two (2) years of the General Experience must have been in a supervisory capacity. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED * College training in social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. * A Master's degree in social work, public policy or a closely related field may be substituted for one (1) additional year of the General Experience. Note: Closely related fields include criminal justice, human development and family relations, social and/or human services, and public administration. PREFERRED QUALIFICATIONS * Experience conducting investigations, audits, or fact-finding reviews. * Experience working in or with correctional, oversight, civil rights, legal or advocacy settings. * Experience analyzing policies, procedures, or administrative directives. * Experience drafting reports, summaries, or written findings. * Experience working directly with incarcerated individuals, formerly incarcerated individuals, or individuals in restrictive or institutional environments. * Experience interacting effectively with diverse populations, including individuals and families affected by incarceration. * Demonstrated commitment to justice, fairness, or advocacy for impacted communities. SPECIAL REQUIREMENTS Incumbents in this class may be required to travel. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $48k-64k yearly est. 11d ago
  • Education Consultant 1 (B.E.S.B.) - TVI (10 Months | Hybrid) - #251208-3185EA-001

    State of Connecticut 4.6company rating

    Litchfield, CT jobs

    Introduction Support students with visual impairments by joining BESB as a Teacher of the Visually Impaired. Make a meaningful impact through specialized instruction, collaboration, and advocacy across Connecticut! Are you a certified Teacher of the Visually Impaired (TVI), or currently enrolled in a Vision Studies program with the goal of becoming a TVI? The State of Connecticut Department of Aging and Disability Services (ADS) is seeking passionate and specialized individuals to join the Bureau of Education and Services for the Blind (BESB) as an Education Consultant 1. In this pivotal role, you will serve as the content expert and consultant responsible for delivering the Expanded Core Curriculum (ECC) - the specialized, foundational skills crucial for students who are blind, have low vision, or experience multiple impairments. You will provide specialized instruction and consultation that empowers them to achieve greater independence, access their education, and build a strong foundation for life beyond the classroom. Meet BESB: Bureau of Education and Services for the Blind: The Bureau of Education and Services for the Blind (BESB) is Connecticut's leading agency for serving individuals who are blind or visually impaired. From early childhood through adulthood, BESB provides critical services that promote education, independence, and employment. Our team teaches students how to navigate environments designed for sighted individuals, provides accessible materials and technology, and supports families and schools through collaboration and expertise. Joining BESB means becoming part of a mission-driven team that helps children and young adults reach their full potential through specialized instruction, advocacy, and meaningful connection. Position Highlights: We are hiring for three separate positions, with one position assigned to each of the following distinct towns: * Norwalk (Fairfield County): Ideal for those seekind a vibrant coastal city life with easy commuter access to NYC * Litchfield (Litchfield County): For those who prefer the picturesque, historic charm and New England countryside * Tolland (Tolland County): For those valuing a strong suburban community feel with quick access to Hartford and Storrs (UConn). All three roles include the following highlights: * Schedule: Monday - Friday, 8:30 AM - 4:15 PM (35 hours/week) * Work Environment: Hybrid, with statewide travel to student homes and schools Please Note: Candidates must possess a degree in vision studies from an accredited college or university, or be enrolled in an accredited college or university program with adequate credits for certification. Additionally, candidates must possess certification in special education in the area of teaching the blind or partially sighted OR be eligible for a Durational Shortage Area Permit (DSAP) or currently possess a DSAP. What We Can Offer You: * Visit our new State Employee Benefits Overview page! * Professional growth and development opportunities. * A healthy work/life balance to all employees. As an Education Consultant 1 (B.E.S.B.), you will: * Provide instruction in Braille, assistive technology and other Expanded Core Curriculum (ECC) areas * Adapt educational content for students with visual impairments * Collaborate with families, schools, and service providers * Arrange specialized materials and equipment (Braille, large print, audio) * Travel statewide to support students in school and home settings * Serve as a liaison between schools and families and participate in diagnostic planning * Contribute to BESB initiatives through committees, reports, and outreach WHY CONNECTICUT? Connecticut offers a unique blend of professional opportunity and high quality of life. With charming towns, vibrant cities, and easy access to beaches, forests, and mountains, there's something here for everyone. Our state is known for its top-rated schools, safe communities, and strong sense of connection. Centrally located between Boston and New York, Connecticut gives you access to major metro areas while offering a more relaxed pace of life. Whether you're launching your career or looking to grow, Connecticut is a great place to call home. MORE ABOUT THE AGENCY: ADS offers a myriad of programs and services to assist older adults and people with disabilities. Our programs, policies and practices are designed to: deliver integrated aging and disability services responsive to the needs of Connecticut citizens; provide leadership on aging and disability issues statewide; provide and coordinate aging and disability programs and services in the areas of employment, education, independent living, accessibility and advocacy; advocate for the rights of Connecticut residents with disabilities and older adults; and serve as a resource on aging and disability issues at the state level. Start with us. Stay with us. Grow with us. Selection Plan FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: * Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). * Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! * Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. * Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Alyssa Hovanec at *********************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In the Department of Aging and Disability Services, Board of Education and Services for the Blind on an itinerant basis, provides special instruction in braille and related subjects to visually handicapped students in public schools; does related work as required. EXAMPLES OF DUTIES * Instructs in the specialized and basic skills of braille reading and writing, typewriting, and may assist with arithmetic, science or art adaptations and any other instructional tasks as assigned; * Plans and arranges for the provision of specialized and appropriate materials and equipment such as braille, recorded and large print textbooks, braille-writers, typewriters, talking book machines required by the individual student; * Acts as interpreter between school and home; * Assists in securing appropriate training other than public school education as needed; * Assists parents with proper school placement; * Arranges for diagnostic evaluations if not available locally through the local districts; * Serves on division committees; * Makes case reports; * Answers correspondence clearly; * Speaks before parent, volunteer and professional groups; * Performs related work as required. KNOWLEDGE, SKILL AND ABILITY * Knowledge of the principles and methods of education of the blind and visually handicapped with emphasis on braille instruction; * Oral and written communication skills; * Ability to deal effectively with others. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE A Bachelor's degree with at least twelve (12) semester hours in courses applicable to the blind or partially-sighted. PREFERRED QUALIFICATIONS * Experience teaching assistive technology equipment to students who are blind or visually impaired * Experience teaching the Expanded Core Curriculum to students who are blind or visually impaired * Experience teaching Braille to students who are blind or visually impaired * Experience adapting curriculum for students who are blind or visually impaired SPECIAL REQUIREMENTS Possession of a certificate in special education in the area of teaching the blind or partially-sighted issued by the State Board of Education OR eligibility for a durational shortage area permit (DSAP) or possession of a DSAP. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $57k-74k yearly est. 4d ago
  • Interpreter Clerk (Spanish) (Hybrid) - #251202-5024CL-001

    State of Connecticut 4.6company rating

    Waterbury, CT jobs

    Introduction The State of Connecticut, Board of Pardons and Paroles (BOPP) has an opportunity for a bilingual (Spanish speaking) Interpreter Clerk to work in Waterbury, CT WHAT WE CAN OFFER YOU * Visit our new State Employee Benefits Overview page! * Professional growth and development opportunities * A healthy work/life balance to all employees * The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information! POSITION HIGHLIGHTS * This position is full-time, Monday through Friday, first shift, 40 hours a week with hybrid opportunities available. * As an Interpreter Clerk, you will screen phone calls from the dedicated Spanish phone line; * You will also interpret during hearings and translate documents from English to Spanish and Spanish to English; * Your responsibilities will be comprised of preparing reports, filing documents, and screening and distributing mail. ABOUT US The Board of Pardons and Paroles is an autonomous State agency with administrative support provided by the Department of Correction. The Board possesses discretionary authority to grant pardons for criminal convictions and to grant parole to eligible and appropriate offenders in the community under supervision as a means of supporting their successful reintegration into law abiding society. The mission of the Board of Pardons and Paroles is to facilitate the successful reintegration of suitable offenders into the community. For an inside look at what it's like to work as an employee for the State of Connecticut, please watch the video below! Selection Plan FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: * Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). * Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! * Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. * Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Alejandro G. Dávila-Hurtado at *******************************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In a state agency having a sizable non-English speaking clientele this class is accountable for acting as interpreter for staff in dealing with clients and individuals. EXAMPLES OF DUTIES * Acts as an interpreter for staff in cases and work situations involving non-English speaking clients or individuals; * Translates letters and other documents; * Prepares correspondence; * May perform general clerical functions such as processing and maintaining records and files; * May operate office equipment including personal computers or other electronic equipment; * Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY * Interpersonal skills; * Ability to * speak, read and write both English and another appropriate language and to communicate information in either language to clients, staff and others; * follow oral and written instructions. MINIMUM QUALIFICATIONS Any experience or training which would be expected to provide the knowledge, skills and abilities outlined above. PREFERRED QUALIFICATIONS * Bilingual (Spanish Speaking); * Experience communicating in person, on the phone, and in writing with a variety of parties, including co-workers and the public in both English and Spanish; * Experience with Microsoft Office (Word, Excel, Outlook and TEAMS); and * Experience multitasking on projects while keeping attention to detail. SPECIAL REQUIREMENTS Incumbents in this class may be required to travel. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $46k-63k yearly est. 11d ago
  • Bureau of Energy & Technology Policy Seasonal Resource Assistant (Hybrid) - #251113-3492VR-001

    State of Connecticut 4.6company rating

    New Britain, CT jobs

    Introduction Are you interested in advancing digital connectivity and all of the benefits broadband connectivity brings? Join the Bureau of Energy and Technology (BETP) today! The State of Connecticut, Department of Energy and Environmental Protection (DEEP), currently has an opening for a Seasonal Resource Assistant, in the Bureau of Energy and Technology Policy (BETP) unit based in New Britain, CT. BUREAU OF ENERGY AND TECHNOLOGY POLICY (BETP) The selected candidate will support the Bureau's Office of Telecommunications and Broadband in the implementation of the ConneCTed Communities broadband infrastructure grant program which in part seeks to improve residents' access to fast, affordable, and reliable broadband by upgrading deficient wiring and infrastructure in Multi-Dwelling Units (MDUs). The tasks assigned to the selected candidate may vary based on their background, skills, and expertise, while also providing opportunities to gain experience in a variety of areas. POSITION HIGHLIGHTS * This role offers the opportunity to directly support underserved communities by improving internet access in municipalities across the state. * You'll work closely with specialists in supporting their research, planning and implementation of programs, and with stakeholders to identify multi-family buildings that qualify for broadband upgrades, ensuring that more residents can benefit from online services like telehealth and remote education. * By informing stakeholders about grant opportunities, collecting key data, and engaging with property owners, you'll help bridge the digital divide and ensure all of Connecticut's communities benefit from broadband. SCHEDULE * The positions are up to 40 hours per week, up to 1,040 hours or 12 months maximum in duration. * This position will be located in New Britain, with opportunities for hybrid work available. ABOUT US The Connecticut Department of Energy and Environmental Protection (DEEP) is charged with conserving, improving, and protecting the natural resources and the environment of the state of Connecticut as well as making cheaper, cleaner and more reliable energy available for the people and businesses of the state. The agency is also committed to playing a positive role in rebuilding Connecticut's economy and creating jobs - and to foster a sustainable and prosperous economic future for the state. The Bureau of Energy and Technology Policy (BETP) is charged with developing policies and programs to mitigate and adapt to the impacts of climate change; conserve, improve and protect Connecticut's natural resources and environment; and provide equitable access to broadband and affordable, clean and reliable energy to the people and businesses of the state. Selection Plan Next Step: * Complete a Master Application and directly apply to this recruitment. * Ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the State of Connecticut. * Regularly check your email for notifications (be sure to check your SPAM and/or Junk folders, as emails could end up there in error). * If offered employment, new-hires must complete all new-hire paperwork prior to their first day of employment. This includes providing a copy of a state issued ID and acceptable documents as required for Employment Eligibility Verification (I-9 form). * Employment is contingent upon completion of a background check, which includes a review of employment, criminal and motor vehicle. * DEEP is committed to providing a safe and nondiscriminatory employment and educational environment that complies with policies relating to safety, diversity, discrimination, and harassment. Applicants who receive an offer of employment will be required to complete mandatory trainings in the above areas, via an online platform prior to beginning on-site work duties. For questions about the Bureau of Energy and Technology Policy (BETP), please contact Kevin Pisacich at *********************. PURPOSE OF JOB CLASS (NATURE OF WORK) In the Department of Energy and Environmental Protection as a limited duration employee, performs one or more of a variety of tasks and assigned duties of a seasonal nature. EXAMPLES OF DUTIES * Assist and support Office specialists in research, planning and implementation of programs; * Inform municipalities about the broadband grant program, highlight its goal of enhancing broadband services, describe program benefits, eligibility criteria, and the application process; * Identify and reach out to relevant municipal contacts, such as city planners, housing departments, and economic development officials who can help identify qualifying MDUs in their jurisdictions; * Work with municipalities to help identify MDUs that meet the program's eligibility criteria; * Work with partner agency staff and contacts to identify MDUs through existing contacts and methodologies; * Collect data to support MDUs' classification as 'underserved' locations by utilizing data sources and methods permissible in the program's application guidance; * Bring awareness to the online MDU survey posted on DEEP's website which collects detailed information about MDUs that could benefit from upgrades, including property addresses, current broadband status, and property ownership details; * Engage with property owners to inform them about the program and seek their consent to participate in the broadband infrastructure upgrades; * Contribute to other program outreach and stakeholder engagement activities; * Assist in the preparation of materials, documents and reports regarding program activities; and * Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY Ability to follow instructions. PREFERRED QUALIFICATIONS * Experience orally communicating to internal and external stakeholders; * Experience working within a team to develop and complete a project; * Experience using Microsoft Office 365 applications; * Experience conducting research or analysis; * Experience developing technical reports; and * Experience or coursework in any one of the following: energy, utility policy, program implementation, renewable energy, energy infrastructure, energy efficiency, building decarbonization, transportation decarbonization, affordable housing development, broadband or telecommunications infrastructure, climate mitigation, environmental science, economics, finance, and/or public policy. SPECIAL REQUIREMENTS * Incumbents in this class who are assigned as supervisors of small recreational units will perform emergency first aid as needed and will be required to obtain and retain a Basic First Aid Certificate. * Incumbents in this class may be required for certain positions to meet any of the following: * Proof of possession of a valid Motor Vehicle Operator license. * Possession of a valid license to apply pesticides. * College training in a specific field. * Emergency Medical Technician (EMT) certification may be required by specific state facilities. * Incumbents performing lifeguard services must have and retain an American Red Cross (ARC) Lifeguarding Certification (includes CPR for the Professional Rescuer and Basic First Aid). An EMT or MRT certification may be substituted for the CPR and First Aid requirements. PHYSICAL REQUIREMENTS * Incumbents in this class must possess and maintain adequate physical strength and stamina to perform the duties of the class. * Incumbents performing lifeguard services must be able to demonstrate American Red Cross (ARC) waterfront lifeguarding swimming skills. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $35k-43k yearly est. 27d ago
  • Research Analyst Supervisor (Hybrid) - #251210-6456AR-001

    State of Connecticut 4.6company rating

    Wethersfield, CT jobs

    Introduction Do you have a eight (8) years of professional experience in research, data analysis or economics? Are you looking to use this experience in a supervisory role? If so, we invite you to consider the Research Analyst Supervisor role below! The State of Connecticut, Department of Labor (DOL) - Performance and Accountability Unit - is currently recruiting for one (1) Research Analyst Supervisor position located in Wethersfield, CT. Performance & Accountability Unit is responsible for the administration of CThires, Connecticut's case management information and reporting system for the Workforce, Innovation and Opportunity Act (WIOA). The unit is also responsible for creating and submitting reports that meet the federal reporting requirements for a number of programs including WIOA, Wagner-Peyser (WP), Jobs for Veterans Grant (JVSG), Trade Adjustment Assistance (TAA), and Apprentice Training Grants. Position Highlights: * Full-time | 40 hours per week * Monday - Friday | 8:00 am - 4:30 pm In your role as a Research Analyst Supervisor, you will have the opportunity to: * Plan, direct and coordinate unit activities involving the design, development and implementation of new reports and analytics, as well as modifications of current reporting procedures or development of new reports; * Monitor and evaluate report outcomes on a regular basis to ensure reliable outcomes and assists partners by recommending appropriate action to correct deficiencies; * Collect, analyze and evaluate data to determine the effectiveness of programs, and policies, and to make recommendations for changes to policy, programs, and agency operations; * Participate in budget planning, resource allocation, and staff selection and development for the unit; * Work with the CThires vendor to develop strategies for data acquisitions, archive recovery, security and implementation of routine to moderately complex applications; * Utilize a number of tools to retrieve data and develop reports. These tools include SQL, R, Stata, Power BI, Excel and Access; * Use statistical applications to perform statistical analysis on data and develop predictions for numerical and other outcomes; * Coordinate and collaborate with other employment and training programs including the WIOA, WP, JVSG, TAA, and Apprenticeship to develop and submit annual and quarterly reports for each program; * Understand agency related policies and procedures as they relate to CThires and federal reporting requirements; * Schedule, assign, oversee and review work of staff; * Supervise development and implementation of research projects, analysis and evaluation of data and preparation of narrative and statistical reports; * Provide staff training and assistance; * Conduct performance evaluations; * Act as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; * Prepare special reports and correspondence; * Perform related duties as require; What we can offer you: * View our State Employee Benefits Overview page! * Professional growth and paid professional development opportunities. * A healthy work-life balance to all employees! * The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information. About the Department of Labor: The State of Connecticut, Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this ever-changing environment, we assist workers and employers to become competitive in the global economy. We take a comprehensive approach to meeting the needs of workers and employers, and other agencies that serve them. We ensure the supply of high-integrated services that serve the needs of our customers. Selection Plan FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: * Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). * Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! * Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. * Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Rocky Young at ****************** PURPOSE OF JOB CLASS (NATURE OF WORK) In a state agency this class is accountable for supervising Research Analysts engaged in developing, implementing and conducting research projects. EXAMPLES OF DUTIES * Schedules, assigns, oversees and reviews work of staff; * Supervises development and implementation of research projects, analysis and evaluation of data and preparation of narrative and statistical reports; * Provides staff training and assistance; * Conducts performance evaluations; * Determines priorities and plans research work; * Establishes and maintains research procedures; * Develops or makes recommendations on development of research policies and standards; * Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; * Prepares special reports and correspondence; * Speaks before groups of legislators, concerned citizens and other individuals regarding research; * Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY * Considerable knowledge of * relevant agency policies and procedures; * research methods and techniques; * principles, concepts and methods of statistical analysis; * Knowledge of * relevant state and federal laws, statutes and regulations; * computer applications for research; * Considerable * interpersonal skills; * oral and written communication skills; * Supervisory ability. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Eight (8) years of professional experience in research, data analysis or economics. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been conducting research at the level of Associate Research Analyst. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED * College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. * A Master's degree in economics, statistics or a closely related field may be substituted for one (1) additional year of the General Experience. PREFERRED QUALIFICATIONS * Experience with submitting federal reports. * Experience with reviewing data and reporting results and advising programs of potential issues and options to address the issues. * Experience with reporting tools SQL, R, Stata, Power BI, Excel and Access. * Experience training staff or WIOA partners in WIOA reporting and data entry requirements. * Experience interpreting federal guidance and applying guidance to update data entry requirements and modify existing reports. * Experience interpreting and explaining WIOA performance measures. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $58k-80k yearly est. 2d ago
  • Regional Long Term Care Ombudsperson (40 Hour) (Hybrid) - #251125-6779FP-001

    State of Connecticut 4.6company rating

    New Britain, CT jobs

    Introduction Are you a current State of Connecticut employee looking to advance your career and make an impact? If so, read below, and apply today! The State of Connecticut, Department of Aging and Disability Services (ADS), invites eligible State of CT employees to apply for the position of Regional Long Term Care Ombudsperson. WHAT WE CAN OFFER YOU * Visit our new State Employee Benefits Overview page! * Professional growth and development opportunities. * A healthy work/life balance to all employees. THE ROLE This position will be accountable for providing advocacy services to represent the interests of and resolve problems for residents of long-term care facilities and serve as a focal point for advocacy related to long term services and supports and quality of care on behalf of individuals receiving long term services and supports. DISCOVER THE OPPORTUNITY TO * Provide leadership on aging and disability issues statewide; * Provide and coordinate aging and disability programs and services in the areas of employment, education, independent living, accessibility and advocacy. POSITION HIGHLIGHTS * Monday - Friday * Full-time (40 hours per week) * First shift (8:00 AM - 4:30 PM) * Unit: Long Term Care * Location: New Britain, CT * Hybrid work environment (telework and in office) * The Regional Long Term Care Ombudsperson will be required to travel to and provide coverage for the following locations: Avon, Bristol, Canaan, Farmington, Newington, Plantsville, Plymouth, Salisbury, Sharon, Torrington, and West Hartford. ABOUT US The mission of ADS is: Maximizing opportunities for the independence and well-being of people with disabilities and older adults in Connecticut. We design our programs, policies, and practices to: * Deliver aging and disability services that meet the changing needs of Connecticut's citizens. * Lead on aging and disability issues statewide. * Coordinate aging and disability programs and services. This includes employment, education, independent living, accessibility, and advocacy. * Advocate for the rights of Connecticut residents with disabilities and older adults. * Serve as a resource on aging and disability issues at the state level. Selection Plan In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: * Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). * Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! * Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. * Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Frank DeCusati at *********************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In the Department of Aging and Disability Services this class is accountable for providing advocacy services to represent the interests of and resolve problems for residents of long term care facilities and serve as a focal point for community advocacy on behalf of residents. EXAMPLES OF DUTIES * Provides regional advocacy services for residents of long term care facilities in accordance with policies established by agency and State Long Term Care Ombudsperson; * Identifies, investigates and resolves complaints made by or on behalf of residents of long term care facilities; * Advocates on behalf of long term care residents to resolve problems; * Represents residents' interests before governmental agencies and legislature in consultation with State Long Term Care Ombudsperson; * Seeks administrative, legal and other remedies to protect residents' interests; * Analyzes, comments on, monitors and supports public participation in development and implementation of federal, state and local laws related to long term care services; * Directs activities of regional volunteer resident advocate program; * Recruits, trains, assigns and supervises volunteer staff; * Speaks before groups regarding volunteer services and program goals and objectives; * Prepares and conducts public education programs and in-service training program for resident care staff; * Maintains relationships with agencies which can assist residents; * Supports development of resident and family councils; * Directs or performs collection, management and analysis of program data and information to identify trends in residents' needs and issues where broader statewide program initiatives, advocacy or management are needed; * Completes written evaluations of all cases; maintains records; * Generates reports; * Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY * Knowledge of * the aging process; * and ability to apply relevant state and federal laws, statutes and regulations; * problems of the aged and/or disabled residing in community and long term care facilities; * community resources and agencies dealing with problems of the elderly and disabled; * training methods and techniques; * volunteer management theory; * public relations principles and practices; * Considerable * interpersonal skills; * oral and written communication skills; * Ability to * negotiate problem resolutions for clients and assist clients to speak for their own interests; * recruit, select, train, supervise and support volunteers and evaluate staff and volunteer performance; * coordinate activities of a regional program; * identify trends in client needs through review of program data and identify issues where broader program initiatives and advocacy are needed; * provide training and technical assistance; * Supervisory ability. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Six (6) years of professional experience providing services to the elderly or persons with disabilities. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been in the provision of advocacy services. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED * College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. * A Master's degree in counseling, gerontology, nursing or social work may be substituted for one (1) additional year of the General Experience. PREFERRED QUALIFICATIONS * Experience in community based long term services and supports for older adults and persons with disabilities * Experience in Person Centered Care Planning * Experience with Level of Care advocacy and Least Restrictive Environment * Experience with involuntary transfer and discharge advocacy * Experience with complaint investigation * Experience with skilled nursing facility Minimum Data Set compliance requirements * Experience working with skilled nursing home administration and complaint resolution SPECIAL REQUIREMENTS Incumbents in this class are required to travel. WORKING CONDITIONS Incumbents in this class may be exposed to some communicable and/or infectious diseases and disagreeable conditions while investigating complaints. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $41k-57k yearly est. 10d ago
  • EP Supervising Air Pollution Control Engineer (Hybrid) - #251124-6326EE-001

    State of Connecticut 4.6company rating

    Hartford, CT jobs

    Introduction Are you seeking career growth within the State of Connecticut? If so, consider this new and exciting opportunity! The State of Connecticut, Department of Energy and Environmental Protection (DEEP) is looking to hire an Environmental Protection Supervising Air Pollution Control Engineer to supervise the Source Emissions Monitoring Unit within the Enforcement Division of the Bureau of Air Management located in Hartford, CT. WHAT WE CAN OFFER YOU * Visit our NEW State Employee Benefits Overview page! * Professional growth and development opportunities * A healthy work/life balance to all employees * The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information POSITION HIGHLIGHTS * This position is full-time, following a first shift schedule, 35 hours per week, Monday - Friday, with opportunities for a hybrid schedule that includes telework. * This position will be located at DEEP Headquarters, at 79 Elm Street, Hartford, CT 06106, and will involve overseeing staff that work a hybrid schedule. * This position will require in-state travel in support of the unit's work, e.g., accompanying staff on field observations of stack test and CEMS certification/audit programs for training and development purposes. * This position may require infrequent out-of-state travel for training and to attend regional and national work groups and conferences. * The incumbent will provide office- and field-based direction and leadership to the unit's staff; provide programmatic oversight of the unit's areas of responsibility; and develop new and strategic initiatives, processes, and work flows to advance the unit's objectives. * The incumbent will work closely with the Enforcement Division's four other supervisors to ensure a cohesive approach to all compliance and enforcement matters. * The incumbent will be responsible for ensuring the timeliness, quality, and technical integrity of the unit's work as well as supervising the unit's staff, both in the office and in the field, which will entail assigning job tasks, reviewing work products, providing training and other professional development opportunities, writing and presenting performance appraisals, and other relevant duties. * The incumbent will liaise closely with Division and Bureau management on technical, policy, and administrative matters. ABOUT US The Department of Energy and Environmental Protection (DEEP) is charged with conserving, improving and protecting the natural resources and the environment of the state of Connecticut as well as making cheaper, cleaner and more reliable energy available for the people and businesses of the state. The agency is also committed to playing a positive role in rebuilding Connecticut's economy and creating jobs - and to fostering a sustainable and prosperous economic future for the state. Within the Bureau of Air Management, our mission is to protect human health, safety, and the environment and enhance the quality of life of the citizens of Connecticut by implementing regulatory programs and supporting policies to advance clean air and climate change objectives, advance radiation safety, and promote public health. The Bureau consists of four divisions: Planning & Standards, Engineering, Radiation, and Enforcement. The Source Emissions Monitoring Unit is responsible for overseeing all emission (stack) test programs and continuous emission monitoring system (CEMS) certification and audit programs within the state. For an inside look at what it's like to work as an employee for the State of Connecticut, please watch the video below! Selection Plan FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: * Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). * Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! * Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. * Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Alejandro G. Dávila-Hurtado at *******************************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In the Department of Energy and Environmental Protection this class is accountable for supervising a staff engaged in engineering studies related to air pollution control. EXAMPLES OF DUTIES Specific programmatic responsibilities and duties include but are not limited to: * Overseeing and providing leadership to the staff of the Source Emissions Monitoring Unit; * Coordinating the day-to-day functions of the Source Emissions Monitoring Unit; * Assigning stack test and CEMS certification/audit programs to staff; * Accompanying staff on field observations of stack test and CEMS certification/audit programs; * Reviewing staff's technical work, including field audit memos and proposed violation notices; providing revisions and feedback to staff as necessary; * Seeking out and providing staff with professional development and training opportunities; * Writing and presenting performance appraisals; * Communicating with members of the public and the regulated community in relation to air pollution control matters; * Coordinating enforcement activities with other units, divisions, and bureaus within DEEP; and * Presenting to community groups, industry groups, and associations of government environmental agencies on the regional and national levels. KNOWLEDGE, SKILL AND ABILITY * Considerable knowledge of * relevant agency policies and procedures; * relevant state and federal laws, statutes, and regulations; * sources and types of air pollution methods of control; * Knowledge of * data collection and analysis and quality assurance techniques; * instrumentation and techniques for monitoring air pollution; * equipment design and operation of electronic telemetry, meteorological monitoring, and data handling equipment; * industrial, chemical, and mechanical processes; * engineering-related computer applications; * Considerable * interpersonal skills; * oral and written communications skills; * Ability to * evaluate cost-effectiveness of air pollution control equipment; * utilize computer software; * Supervisory ability. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Eight (8) years of experience as an engineer or scientist in an air pollution control program or as an engineer or technician in the installation, operation, calibration, modification, maintenance and repair of chemical, mechanical, meteorological and electronics equipment and instruments including three (3) years of experience directly related to air pollution control. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been working at the lead level in an air pollution control program. NOTE: For state employees this experience is interpreted at the level of an Environmental Protection Air Pollution Control Engineer 3. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED * College training in applied mathematics, biological or physical sciences, engineering, meteorology, public health or statistics may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. * A Master's degree in applied mathematics, biological or physical sciences, engineering, meteorology, public health or statistics may be substituted for one (1) additional year of the General Experience. * One (1) year of experience as an Environmental Protection Air Pollution Control Engineer 3 may be substituted for the General and Special Experience. PREFERRED QUALIFICATIONS * Experience conducting field observations of stack test programs and Continuous Emissions Monitoring Systems (CEMS) certification and audit programs; * Experience mentoring, training, and providing feedback to staff in the air pollution control field; * Experience evaluating stationary sources of air pollution to assess compliance with emission limits based in applicable regulatory programs, including New Source Review, New Source Performance Standards, and National Emission Standards for Hazardous Air Pollutants; * Experience writing and reviewing technical reports documenting field observations pertaining to assessments of air pollution control systems; and * Experience articulating and presenting on technical, regulatory, and policy matters pertaining to stationary source emissions to technical and non-technical audiences, in writing and verbally. SPECIAL REQUIREMENTS * Incumbents in this class may be required to travel. * Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license. WORKING CONDITIONS Incumbents in this class may be exposed to some danger of injury or physical harm from on-site conditions and to some discomfort from year- round weather conditions. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $71k-92k yearly est. 17d ago
  • Associate Fiscal/Administrative Officer (Hybrid) - #251209-1309AR-001

    State of Connecticut 4.6company rating

    Hartford, CT jobs

    Introduction The State of Connecticut Department of Administrative Services (DAS), is now accepting applications from current state employees to join our team as an Associate Fiscal/Administrative Officer in Hartford. CONTINUE TO ENJOY * Our State Employee Benefits Overview page! * Professional growth and development opportunities. * A healthy work/life balance to all employees. POSITION HIGHLIGHTS * Full Time, 40 hours per week. * Location: Hartford, CT. * Monday - Friday. * 8:00 AM to 4:30 PM. * Hybrid (combination of in-office/telework). THE ROLE The Associate Fiscal/Administrative Officer will oversee the DAS and DAS Smart Agencies Accounts Payable unit. This position is responsible for supervising and performing various accounts payable functions for the agency. The Accounts Payable unit is composed of three FAOs and six FAAs. Some specific duties of this role include: * Supervising the day-to-day operations of the Accounts Payables Unit which provides support to multiple customer agencies. * Planning workflow and determining priorities of the Accounts Payable unit's staff. * Assigning, overseeing and reviewing work completed by staff. * Training staff on researching issues related to vendor invoices. * Reviewing and approving travel and reimbursement requests submitted by multiple customer agencies. * Assist Purchasing department in approving purchase orders. ABOUT US DAS provides timely and cost-effective services to state agencies, state employees, municipalities, private industry, and the public. DAS offers a diverse array of programs, encompassing statewide human resources, information technology, fleet vehicle services, building and construction, procurement, grants administration, and beyond. Selection Plan FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: In order to be considered for this job opening you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: * Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). * Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! * Stay Connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. * Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Brittney Woodley at ***********************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In a state agency, facility or institution this class is accountable for performing the most complex fiscal tasks within a variety of fiscal and administrative functions or acting as a working supervisor over a variety of fiscal and administrative functions, including payroll oversight. EXAMPLES OF DUTIES * Performs the most complex fiscal and administrative tasks within a unit that clearly exceeds the norm and includes a concentration of highly advanced functions as defined by leadership; * Plans office workflow and determines priorities; * Schedules, assigns, oversees and reviews work; * Establishes and maintains office procedures; * Provides staff training and assistance; * Conducts or assists in conducting performance evaluations; * Acts as liaison with other operating units, agencies and other officials regarding policies and procedures; * Prepares and analyzes complex financial statements and reports and budget requests; * Projects expenditures and assists in financial planning; * Maintains fiscal controls by authorizing non-routine expenditures; * Manages various phases of budget process; * Makes recommendations on policies and standards; * Oversees maintenance of accounting records; * Utilizes EDP systems for financial records, reports, and analyses; * May oversee implementation and analysis of financial and administrative EDP applications; * May oversee grant and contract administration; * May oversee payroll; * May perform complex purchasing tasks such as preparing specifications, soliciting bids and recommending contract awards; * May oversee leasing functions including negotiating contracts and space requirements; * May supervise support services such as stores, inventory, security, mailroom, food service or maintenance; * May supervise payroll, purchasing and/or other fiscal and administrative functions; * Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY * Considerable knowledge of principles and practices of public administration with special reference to governmental budget management, governmental accounting, and payroll; * Knowledge of * grants and contracts preparation and administration; * purchasing principles and procedures; * payroll practices and procedures; * Considerable * interpersonal skills; * oral and written communication skills; * Considerable ability in preparation and analysis of financial and statistical reports; * Ability to * understand and apply relevant state and federal laws, statutes and regulations; * utilize EDP systems for financial management; * Supervisory ability. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Seven (7) years of experience in a combination of fiscal administrative functions (e.g., accounting, accounts examining, budget management, grants administration, payroll, purchasing) at least one of which must be an accounting, budgeting, or payroll function. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been at the professional working level of Fiscal/Administrative Officer, Accountant, or Payroll Officer 2. NOTE: Connecticut Careers Trainee experience (target Fiscal/Administrative Officer or closely related class) is at the professional training level and is below the professional working level. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED * College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. * A Master's degree in public administration, business administration or accounting may be substituted for one (1) additional year of the General Experience. * For state employees experience at the level of a Purchasing Services Officer 1 substitutes for the General and Special Experience on a year for year basis. PREFERRED QUALIFICATIONS * Experience processing accounts payable transactions, travel requests, P-Card transactions, and employee reimbursements. * Experience directing daily operations of fiscal personnel, including training, and workflow management. * Experience communicating with vendors, staff, management, and third parties via email, phone, or in person. * Experience using CORE-CT, including STARS, EPM, and Payables modules. * Experience managing multiple shared email inboxes. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $60k-93k yearly est. 4d ago
  • IT Solutions Development Manager

    State of North Carolina 4.4company rating

    North Carolina jobs

    Agency Department of Information Technology Division Chief Deputy SCIO Job Classification Title Applications Systems Manager II (NS) Number 60014139 Grade DT12 About Us The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT's mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet. Description of Work Recruitment Range: $125,000 - $155,000 Are you ready to take the next step in your career? We currently have an opening for an IT Solutions Development Manager This position may be eligible for hybrid remote work in accordance with state policy and the agency's remote work program but does require weekly onsite work Are you a strategic IT leader ready to make a statewide impact? The North Carolina Department of Information Technology (NCDIT) is seeking an experienced and forward-thinking IT Solutions Development Manager to lead application development, project delivery, and portfolio management across the following optimized agencies: the Department of Administration (NCDOA), the Department of Military and Veterans Affairs (NCDMVA), and the State Ethics Commission. This pivotal role will drive innovation and ensure that technology solutions align with both agency-specific missions and broader statewide IT strategies while upholding enterprise architecture and cybersecurity standards. This role reports to the Agency CIO and serves as a key advisor and backup in the CIO's absence. The manager leads a team of developers, analysts, and contractors, and collaborates with internal stakeholders, the NCDIT Enterprise Project Management Office (EPMO), and external vendors to deliver secure, scalable, and innovative technology solutions. Key Responsibilities: * Lead and manage software developers and contractors to ensure timely and high-quality delivery of solutions * Oversee the full development lifecycle, including specification, workflow analysis, diagramming, data modeling, documentation, quality assurance, and deployment to pre-production and production environments * Manage the software portfolio, collaborating with the Applications Operations Specialist to review and maintain records in the department's portfolio management database * Lead software procurement activities, including vendor engagement, contract oversight, and strategic planning for software needs * Establish and enforce operational standards for the development team to ensure consistency, security, and performance * Analyze business functions and system requirements to design, implement, and support data management solutions that align with business objectives * Serve as a technology expert, maintaining a deep understanding of departmental systems and coordinating with other departments and software vendors * Backup and Assistant to the agency Chief Information Officer (CIO), ensuring continuity of operations during critical incidents About the Divisions: Under the leadership of the North Carolina Department of Information Technology (NCDIT), the Department of Administration (NCDOA), Department of Military and Veterans Affairs (NCDMVA), and the State Ethics Commission operate as optimized agencies. This structure enables centralized IT governance, strategic alignment, and shared services across these entities. NCDIT provides enterprise-level support and oversight, ensuring that each agency benefits from secure, scalable, and cost-effective technology solutions tailored to their unique missions while maintaining compliance with statewide standards. Note: Classification is Applications Systems Manager II Knowledge Skills and Abilities/Management Preferences The following Management Preferences are not required, but applicants that possess these skills are preferred: * Leadership in Agile application development lifecycle and DevOps practices * Experience with IT procurement, vendor management, cybersecurity and strategic technology planning * Experience translating business needs into technical solutions and managing cross-functional teams Fingerprint Requirement This position requires a fingerprint-based background search. Hires must agree to a fingerprint-based background search prior to being hired. Why Work for NCDIT Discover why NCDIT is the ideal destination for your professional growth - Why Work for NCDIT Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in computer science or an IT related field or other related technical degree from an appropriately accredited institution and six years progressive experience including at least three years of experience in supervisory capacity; or Associate degree in computer science or an IT related field or other related technical degree from an appropriately accredited institution and seven years progressive experience including at least three years of experience in supervisory capacity; or an equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Shaun Osborne Recruiter Email: dit_hr_******************
    $50k-62k yearly est. 3d ago
  • Social Worker - Social And Human Services (Hybrid) - #251125-7713SH-001

    State of Connecticut 4.6company rating

    Bridgeport, CT jobs

    Introduction Are you passionate about serving the children and families of CT in need? If so, we invite you to discover this outstanding opportunity! The State of Connecticut, Department of Children and Families (DCF) is recruiting for Social Worker vacancies (Full time, 40 hours per week, 8:00am to 5:00pm). Our mission is partnering with communities and empowering families to raise resilient children who thrive; sharpening the safety focus through prevention across the child welfare system. We are seeking individuals who are looking to advance their career and make a difference. Work locations will be in offices located in the following Regions: * Region 1: Bridgeport and Norwalk * Region 2: Milford and New Haven * Region 3: Middletown, Norwich and Windham (Willimantic) * Region 4: Hartford and Manchester * Region 5: Danbury, Torrington and Waterbury * Region 6: New Britain and Meriden Applicants selected for hire should expect to be assigned to one of the above listed offices. State of Connecticut employees participate in a competitive benefits plan that includes healthcare coverage, a retirement plan as well as paid time off. NOTE: * Applications to this recruitment may be used for future vacancies. * Not all applicants will be contacted for an interview and you are encouraged to apply for future postings. You can learn more about working for our state here and by checking out our latest YouTube video to see what it is like to work at Department of Children and Families: Selection Plan The Department of Children and Families hiring process includes the following key stages. From application to appointment this process can take a number of weeks. Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process. 1. Application Period: * Please ensure that your application is complete. You are unable to make revisions once you officially submit your application to the State of Connecticut. * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Candidates who submit an untimely, incomplete or inaccurate application will not be considered for this employment opportunity. Due to the large volume of applications, please do not call/email to confirm receipt or status of your application. If your application submits successfully, a pop-up confirmation displays, which is followed by a confirmation email. You can view all emailed notices on your Personal Status Board by clicking the date in the Last Notice column for this recruitment. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. * If you have additional questions about the recruitment process, reach out to Ethan Ives at *****************. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. 2. Referral Questions: * These questions are designed to allow hiring managers to learn more about your abilities and skills related to the Social Worker position. * The Referral Questionnaire notice is sent to your personal email address and is also viewable on your Online Employment Center Personal Status Board, in the Certification Questionnaires section. To continue on in the hiring process, you must respond to and officially submit the Referral Questionnaire by the deadline stated in the notice. Applicants are urged to sign on to their Personal Status Board on a daily basis to monitor their status and view all emailed notices, in the event an email provider places auto-notification emails in a user's spam. * Please do not call or email about status updates regarding referral questions. If you successfully submit your questionnaire on time, a confirmation page displays immediately following your submission. On your Personal Status Board, the submission date and time display in the Certification Questionnaires section. * Important Note: By the terms of use agreement you acknowledged when you registered for the Online Employment Center, you may only have one (1) profile set up. If you created multiple profiles, you will be unable to access the referral questions. If you suspect you have more than one profile, please email Applicant Support at *************** no later than two (2) days before the referral questionnaire deadline to request a profile merge. Please provide the following information in your email: * First and last name (including any hyphenated last name, or those with suffixes such as Jr) First three (3) letters of your last name at birth Address Day of birth Primary phone number Email address 3. First Stage of Interview process: Selected Candidates will also meet with DCF Academy for Workforce Development to learn more about the role and responsibilities of a Social Worker. Selected candidates will have a panel interview with DCF Regional staff. 4. Second Stage of Interview process: Recommended candidates are contacted by the Department Children and Families Human Resources team members for additional documents. Candidates will be asked to supply: * Official transcripts for degrees listed on application * 3 Written Supervisory References including current supervisor (s) and former supervisor (s) 5. Background Investigation: Recommended candidates will go through a comprehensive review of employment, education, criminal, motor vehicle history and a physical examination (including drug screening). 6. Appointment: Recommended candidates are scheduled for their first day of work! PURPOSE OF JOB CLASS (NATURE OF WORK) In a state agency or facility this class is accountable for the provision of intensive supportive social case work services to an assigned caseload of individuals and families. EXAMPLES OF DUTIES * Performs a variety of highly skilled case work services; * Obtains medical, physical and social histories of clients in order to provide maximum services to individual; * Confers with clients, relatives, professional associates and other social welfare agencies regarding case problems; * Provides counseling services to an assigned caseload; * Provides services to aged and disabled clients in boarding or convalescent homes; * Conducts and interprets results of investigations, professionally evaluating their significance; * Seeks employment, housing, financial assistance and other services for an assigned caseload; * Independently prepares case histories, forms and reports; * Performs related duties as required. DEPARTMENT OF CHILDREN AND FAMILIES: * Performs a variety of highly skilled case work services for children and youth; * Maintains medical, physical, social and psychological histories; * Counsels families, children and youth both individually and in groups; * Investigates, evaluates and makes recommendations for Juvenile Court on all petitions alleging neglect or abuse of children; * Recruits and selects foster and adoptive homes for placement of children; * Consults with psychologists, psychiatrists and other staff to develop and administer treatment plans; * Consults with community groups to determine appropriate referrals and develop community resources; * May supervise volunteer workers in conjunction with department volunteer services programs; * Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY * Considerable knowledge of * principles, techniques and methods of professional social work; * various economic, emotional, medical, psychological and social factors influencing attitudes and behavior of individuals and families; * Knowledge of community resources available to individuals and families; * Considerable * interpersonal skills; * oral and written communication skills; * Considerable ability to * interpret and apply social work policies; * prepare clear and concise reports and case histories. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE A Master's degree in social work or a closely related field and one (1) year of experience in the self-directed use of case management techniques and counseling to sustain or restore client functioning OR a Bachelor's degree in social work or a closely related field and two (2) years of experience in the self-directed use of case management techniques and counseling to sustain or restore client functioning. NOTES: * Closely related fields are: applied sociology, child development, child welfare, clinical psychology, counseling, human development and family studies, human service, marriage and family therapy, nursing, social and/or human services, education and criminal justice * Qualifying experience at this level must include the use of professional interviewing techniques, provision of skilled counseling to an assigned client caseload and assessment of basic client needs (nutritional, environmental, financial, medical, protective service) through continuing personal observation during visits, intervention and evaluation. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED For state employees successful completion of the Social Worker Trainee program may be substituted for the General Experience. SPECIAL REQUIREMENTS * Candidates cannot be appointed until all degree requirements are completed. * Incumbents in this class will be required to possess retain a valid Motor Vehicle Operator's License. * Incumbents in this class will be required to travel. * Incumbents in this class may be required to speak a foreign language. * DEPARTMENT OF AGING AND DISABILITY SERVICES: Incumbents in this class must be able to communicate fluently in American Sign Language. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $53k-66k yearly est. 17d ago
  • Program Analyst I

    State of North Carolina 4.4company rating

    North Carolina jobs

    Agency Department of Information Technology Division DIT Secretary , CIO Job Classification Title Program Analyst I (NS) Number 60091360 Grade NC17 About Us The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT's mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet. Description of Work Recruitment Range: Up to $80,000 EHRA - The position is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act Are you ready to take the next step in your career? We currently have an opening for a Program Analyst I This position may be eligible for hybrid remote work in accordance with state policy and the agency's remote work program but does require weekly onsite work Key Responsibilities: * Coordinating between 911 Board staff, PSAPs, and the 911 Board. * Providing effective outreach and development of collaborative relations with primary and secondary PSAPs, providing guidance and understanding of the required PSAP assessment process, the North Carolina Administrative Code (NCAC) and law governing PSAP operations, and the necessary documentation, reporting, and corrective action measures following the completion of a review. * Coordinating with the Board's Regional Coordinators and PSAPs to schedule all primary and secondary PSAPs for assessment every three years or as required by NCAC. * NC 911 Board staff serves as the liaison between the PSAPs at the 911 Board; staff works to support the primary and secondary PSAPs with technical, financial, and operational guidance. * All reviews must be conducted in-person onsite at the PSAPs; remote reviews are not an option for this position; this position will require significant overnight travel. About the Division: The Department of Information Technology (DIT) provides multi-platform computing and telecommunications for the State of North Carolina agencies, local governments, and school systems. In accordance with NCGS 143B-1370(a)(11), DIT will promote, coordinate, and assist in the design and engineering of emergency telecommunications systems including the 911 emergency telephone number program. The 911 Board is charged with developing and updating the State 911 Plan by monitoring trends in voice communications service technology and in enhanced 911 service technology, investigating and incorporating GIS mapping and other resources into the plan, and to formulate strategies for the efficient and effective delivery of enhanced 911 service. The North Carolina 911 Board located within DIT is charged with the responsibility for the administration of a fund for the collection and disbursement of fees collected by Commercial Mobile Radio Service (CMRS) providers (wireless telephone companies), local exchange carriers (wireline telephone companies) and VoIP providers (Voice over Internet Protocol) for the purpose of funding emergency 911 call delivery and receipt from all communication devices in North Carolina. The Board must establish policies and procedures to fund advisory services and training for Public Safety Answering Points (PSAPs), set operating standards for PSAPs, and to provide funds in accordance with these policies, procedures, and standards. The Board must investigate the revenues and expenditures associated with the operation of a PSAP to ensure compliance with restrictions on the use of amounts distributed from the 911 Fund. The Board is also required to make and enter into contracts and agreements necessary or incidental to the performance of its powers and duties under this G.S. Chapter 143B, Article 15, Part 10 and to use revenue available to the 911 Board under G.S. 143B-1404 for administrative expenses to pay its obligations under the contracts and agreements. Knowledge Skills and Abilities/Management Preferences The following Management Preferences are not required, but applicants that possess these skills are preferred: * Thorough knowledge of applicable 911 statutes, rules, the North Carolina 911 Board policies, practices, and concepts. * Possess a thorough knowledge of PSAP technologies (i.e., telecommunications, IT network infrastructure, radio technologies) and operations at a minimum from a PSAP management level, preferably within the North Carolina 911 system. * Experience assessing operational needs regarding PSAP operations, processes and procedures. Discover why NCDIT is the ideal destination for your professional growth - Why Work for NCDIT Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Samika Lewis Recruiter Email: dit_hr_******************
    $80k yearly 11d ago
  • Public Assistance Consultant (Hybrid) - #251204-6645SH-001

    State of Connecticut 4.6company rating

    Hartford, CT jobs

    Introduction At the State of Connecticut, Department of Social Services (DSS), we are recruiting current DSS employees to fill four (4) full-time job opportunities as Public Assistance Consultants. These roles will be a part of our Division of Health Services, located at 55 Farmington Avenue, Hartford, CT. Position Highlights: * This is a full-time (40) hour per week position - 1st shift. * The work schedule is: Monday - Friday 8:30 a.m. to 4:00 p.m. * This position will be hybrid upon conclusion of a successful working test period The Role: The functional work areas for the four vacancies include: * Systems design, development and implementation support * Quality Assurance compliance * Communications, forms, regulation and training development * Fiscal Intermediary and collective bargaining agreement consultation What's In It For You: * Visit our new State Employee Benefits Overview page! * Professional growth and development opportunities. * A healthy work/life balance to all employees. * The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information. Who We Are: The DSS delivers and funds a wide range of programs and services as Connecticut's multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, and online and phone access options. We hope you pursue joining our team and encourage you to detail your related experience on the application! Please note: Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. Selection Plan In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: * Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). * Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! * Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. * Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan Ives at *****************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In the Department of Social Services this class is accountable for coordinating program/policy planning, development, implementation and monitoring for a major agency project, program or initiative. EXAMPLES OF DUTIES * Coordinates program/policy planning, development, implementation and monitoring for a statewide program, program initiative, or project; * Leads project teams or participates in program development, implementation, and monitoring activities; * Develops budget estimates and performs cost benefit analyses; * Analyzes and evaluates existing and proposed programs/policies to determine feasibility and impact on quality of service; * Conducts trends analysis and quantitative analysis regarding program operations and fiscal issues; * Develops requests for proposals, selects or participates in the selection of vendors, develops contracts, monitors contracts and approves payments; * Develops spending plans for contracted services; * Negotiates with federal officials and develops waivers of federal regulations for state public assistance and health care initiatives; * Negotiates with outside legal representatives and responds to challenges of programs criteria; * Analyzes federal and state statutes, regulations, etc. for program impact; * Coordinates activities of project or program staff to meet program goals and project deadlines; * Prepares comprehensive reports on the status of planning and program development efforts; * Acts as liaison with state, federal and community agencies regarding assigned programs/projects to ensure service delivery and provide problem resolution; * Provides technical assistance to field staff; * May draft legislative proposals for agency program initiatives; * May prepare draft regulations and coordinate regulations review process for assigned program areas; * May conduct public hearings regarding proposed policy changes; * May testify before legislative committees regarding agency or legislative program initiatives; * May provide support to regional/central office operations by translating program requirements into data system specifications and testing and releasing changes in operating systems based on changes; * May provide support and technical assistance to system users including training in new procedures; * Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY * Considerable knowledge of * social services programs; * relevant state and federal laws, statutes, and regulations; * principles of public administration; * Knowledge of community organizations and social service agencies; * Considerable * interpersonal skills; * oral and written communication skills; * Considerable ability to plan, organize, and coordinate complex programs; * Ability to interpret complex written material including legal narrative, legislation and regulations and assess the impact of these on programs. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Eight (8) years of professional experience in a social services program. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been in a lead or consultative capacity with responsibility for case review and evaluation and/or technical policy interpretation and implementation. NOTE: For state employees this experience is interpreted at the level of a(n) Eligibility Services Specialist, Social Services Lead Investigator, Social Services Program Assistance Specialist, Fair Hearings Officer, Quality Control Reviewer or Social Worker. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED * College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. * A law degree or a Master's degree in public administration, public policy, or a closely related field may be substituted for the Special Experience and one (1) additional year of the General Experience. PREFERRED QUALIFICATIONS * Experience with Medicaid Long Term Services and Supports * Experience conducting research using legal resources such as statutes and regulations * Experience interpreting contract deliverables * Experience drafting policy proposals or analyzing public program policies * Experience in quality assurance activities which include; audit and data analysis Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $45k-58k yearly est. 6d ago
  • Network Engineer

    State of North Carolina 4.4company rating

    North Carolina jobs

    Agency Department of Information Technology Division Chief Deputy SCIO Job Classification Title Network Engineer (NS) Number Grade DT11 About Us The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT's mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet. Description of Work Recruitment Range: $104,000 - $145,000 EHRA - The position is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act This is an anticipated vacancy. This position is expected to become vacant on 12/31/2025. This vacancy is open to current North Carolina state government and current UNC System employees only or previous NC state government and UNC System employees with unexpired RIF priority re-employment rights. Current temporary employees working in NC state government or in the UNC System will also be considered. This position may be eligible for hybrid remote work in accordance with state policy and the agency's remote work program but does require weekly onsite work Are you a seasoned Network Engineer ready to lead a high-impact team? Join the Network Operations division as part of our Tier 3 LAN group, where you'll take charge of configuring and implementing complex wide area and advanced local area networks (WAN/LAN). In this supervisory role, you'll guide the LAN/WAN team while delivering expert-level support, resolving critical technical issues, and shaping the future of our service offerings. If you're passionate about network architecture, customer-focused solutions, and driving operational excellence, we want to hear from you. Your Key Responsibilities: * Senior level support and escalation for all service support, and service delivery issues in the Network Services WAN technical areas * Monitor all Network Services management systems, with primary focus on WAN and LAN services * Work in resolving highly complex technical issues * Escalate and communicate customer issues * Conduct incident/problem post-mortems with customers * Anticipate and review trends to ensure compliance with state security policies and standards * Serve as a technical resource to perform Root Cause Analysis and Post Implementation Reviews About the Division: The Network Operations group at NCDIT plays a central role in designing, implementing, and managing the state's enterprise networking infrastructure. This includes Wide Area Networks (WAN), Metro Area Networks (MAN), Local Area Networks (LAN), and wireless systems. The team supports service owners and directors across North Carolina state agencies by developing technical solutions, architectural blueprints, and operational standards. Their responsibilities span from network engineering and security to cloud connectivity and telecom transport technologies. The group is also involved in lifecycle management of networking services, ensuring scalability, security, and continuity for critical state functions. Knowledge Skills and Abilities/Management Preferences The following Management Preferences are not required, but applicants that possess these skills are preferred: * Considerable knowledge in configuration, use and management of Ethernet protocol (IEEE 802.2), VLAN design and management, TCP/IP, MPLS, OSPF, BGP, LAN, Extreme, MetroEthernet, and Gigabit Ethernet protocols * Hardware: Experience with all Cisco routers and switches, Areohive * Considerable knowledge of IP addressing, subnet masking, and routing protocols such as OSPF, BGP and static routing Discover why NCDIT is the ideal destination for your professional growth - Why Work for NCDIT Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in network engineering or Associate degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in network engineering or High School or General Educational Development (GED) diploma and seven years of experience in networking or related area; or an equivalent combination of education and experience EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Shaun Osborne Recruiter Email: dit_hr_******************
    $46k-63k yearly est. 3d ago
  • Intern - First Catch Center (Summer)

    The South Dakota State Government 3.8company rating

    South Dakota jobs

    Session: Summer (May - August) First Catch Center Intern Hiring Manager: Jason Nelson Minimum Salary: $18.83/hr *APPLICANT MUST BE A CURRENT PART-TIME OR FULL-TIME STUDENT (MINIMUM OF 6 CREDIT HOURS) IN UPCOMING SEMESTER OR IN THE IMMEDIATELY PRECEDING SEMESTER. What You Will Do: We are seeking a creative and motivated team member to plan, execute, and evaluate statewide aquatic education programming. This individual will work remotely and independently as they travel around the state with the First Catch Center (a trailer filled with educational fishing equipment.) Due to the nature of this position, evening and weekend work will be required. The position will offer programs in state parks and communities with audience bases ranging from family to adult classes. Program topics include, but are not limited to: tying on lures, casting, cleaning fish, cooking fish, tips for fishing for specific species, etc. Part of being an effective educator is taking care of course materials, therefore, the intern will be tasked with the upkeep of education equipment within the First Catch Center trailer. Candidate must enjoy working with families and adults, and enjoy spending time outdoors. Training is provided. Experience pulling a trailer is preferred but not required. Who We're Looking For: Qualified candidates must have either experience with education and outreach or working towards a relevant degree. Candidates will not be required to have a degree in fisheries or wildlife, although they will be considered. Other degrees of consideration will be those that include the aspects of education, communication, outreach, or outdoor recreation (i.e. agricultural education, science education, physical education, sports and recreation management, or a related field.) The candidate MUST have a strong foundation of fishing experience where they can work independently, care for the equipment, and answer questions of the public. Why the South Dakota Department of Game, Fish and Parks? Working for the South Dakota Game, Fish and Parks (GFP) is not just a job. It is a life passion. It is about working together as a team with colleagues, customers, landowners, and partner organizations to ensure that our state's rich outdoor heritage lives on for the next generation. Providing exceptional outdoor recreational opportunities for people to enjoy is one of the best jobs in state government. Our atmosphere empowers professional success, team building, and facilitating relationships with organizations to ensure the highest level of customer service, satisfaction, and internal productivity. All we need is you to join Team GFP as an intern this summer! Sound like a good fit so far? As a member of Team GFP, here is what you will experience: Innovation - Team GFP is consistently revolutionizing enhancements to outdoor recreation in terms of technology and the total customer experience. This position is responsible for shaping and executing marketing strategies focused on recruitment, retention, and reactivation of hunters, anglers, campers, boaters, trappers and all outdoor enthusiasts while helping to align agency and other nationwide educational programming services. Collaboration and Communication - This position provides support, feedback, planning strategies, and insights on all statewide marketing efforts while working with the marketing, communications and education teams to ensure effective and consistent implementation. Professional Development - GFP provides the support necessary for you to be and remain an expert in marketing while ensuring you have the resources to be successful in your position. Task Diversity - The work duties are never boring. Your duties may include meetings with coworkers, collaborating with other government representatives, representing the Department at Commission meetings and national conferences, visiting one of our state parks and recreation areas or working to promote habitat and access programs across the state. Part of the Big Picture - This is a leadership position that will align and implement department-wide, statewide and nationwide recruitment, retention, and reactivation content marketing and communications strategies, special project assignments from other state, federal and local partners, public relations needs and oversight of the implementation and evaluation of all marketing campaign efforts. Qualifications: Applicant must be enrolled as a part-time/full-time student at a college, university, or technical institute at the time they apply. By the start of the internship, the student should have completed one year (nine months) of their chosen program. All students are encouraged to apply, but preference may be given to applicants with a standing of junior/senior, South Dakota residents, and students of South Dakota institutions. Apply at: ************************************************************************************ *Positions can be filled prior to the closing date.* South Dakota Bureau of Human Resources Telephone: ************ "An Equal Opportunity Employer" #LI-Onsite
    $18.8 hourly 60d+ ago
  • Revenue Field Auditor I

    State of North Carolina 4.4company rating

    Madison, NC jobs

    Agency Dept of Revenue Division Examination Job Classification Title Revenue Field Auditor I (NS) Number Grade NC17 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. Description of Work Are you a highly skilled accounting professional with an interest in auditing? Are you looking to transition your expertise into a meaningful public service role? Join our team and make a significant impact by helping ensure taxpayers are complying with North Carolina tax laws and providing revenue to support state operations and services. The North Carolina Department of Revenue is looking for Revenue Field Auditors. These are full-time, permanent positions with a hybrid remote work schedule and State Benefits, including health insurance, paid vacation, paid sick time, paid holidays, as well as retirement. Auditors will work out of one of the eleven Service Centers located across the state. The minimum starting salary is $62,130. The primary purpose of a Revenue Field Auditor I is to conduct independent examinations of financial records of taxpayers that have unique or special audit features or anticipated accounting, tax law, or investigative problems. It is the responsibility of this position to review and audit all tax schedules administered by the Department to ensure they are in compliance with the statutes and to make appropriate adjustments based on the accounting records available. The Revenue Field Auditor I maintains an audit plan, which includes simultaneously selecting audit candidates, scheduling taxpayer interviews, reviewing provided records, and preparing and submitting audit reports for timely review. The Revenue Field Auditor I utilizes resourcefulness and good judgement to select taxpayers that appear not to be in compliance with state tax laws and select taxpayers for audit where adjustments generate additional tax revenues. This work is completed independently with minimum oversight from management. This position involves regular travel to taxpayer locations within an assigned territory and limited overnight travel. Access to reliable transportation and a valid driver's license is required. Knowledge Skills and Abilities/Management Preferences * Basic knowledge of the Internal Revenue Code and State Tax Laws across multiple schedules * Basic proficiency with spreadsheet and word processing software * Basic knowledge of auditing and accounting principles and practices * Effective analytical skills that would be helpful with investigation of complex tax compliance issues Recruitment Range: $62,130 - $102,574 Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants. COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Some highlights include: * The best funded pension plan/retirement system in the nation according to Moody's Investor's Service * Twelve paid holidays per year * Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year * Twelve sick days/year which are cumulative indefinitely * Paid Parental Leave * Personal Observance Leave and Community Service Leave * Longevity pays lump sum payout yearly based on length of service * 401K, 457, and 403(b) plans * Eligibility for the Public Service Loan Forgiveness Program The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state. To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit. Applicants eligible for veteran's preference should attach a copy of form DD-214. If you have general questions about the application process, you may contact Human Resources at ************ or ************************. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at ************. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in Business Administration, Economics, Accounting or related field with at least eighteen semester hours of accounting from an appropriately accredited institution; or an equivalent combination of education and experience. Related fields considered are as follows: Accounting, Administrative Science, Business Administration, Business Law, Business Management, Business Operations, Economics, Finance, Financial Management, Public Administration, Public Sector & Government Administration Management, Tax, Tax Law and Trust & Wealth Management. A transcript (either official or unofficial) must accompany the application to verify completion of the required eighteen accounting hours. Applications received without an attached transcript will be considered incomplete, unless you are a current DOR Field Auditor. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: LeAnn Biscoglio Recruiter Email: *************************
    $62.1k yearly 53d ago
  • Equal Employment Opportunity Assistant (Hybrid) - #251209-0142CR-100

    State of Connecticut 4.6company rating

    Hartford, CT jobs

    Introduction Do you have five (5) years of clerical experience in affirmation action, equal opportunity assurance or human resources management? If so, we encourage you to consider the Equal Employment Opportunity Assistant position below! The State of Connecticut, Department of Social Services (DSS) - is accepting applications for one (1) anticipated full-time Equal Employment Opportunity Assistant opening located in Hartford, CT. Position Highlights: * This is an anticipated opening * Location: 55 Farmington Avenue * Full-time | Hybrid | 1st Shift * Monday - Friday | 8:00 am - 4:30 pm In your role as a Equal Employment Opportunity Assistant, you will: * Assist in collection of data required for preparation of affirmative action plans; * Maintain data and develop affirmative action information reports for statistical analysis and other reports; * Assist in development of outreach/recruitment sources; * Establish contacts with sources and coordinate recruitment efforts such as dissemination of job announcements and recruitment fairs: * Provide staff information regarding policies and procedures; * Provide staff with information on upward mobility paths and career progression; * Assist Equal Employment Opportunity professionals with special projects * Perform related duties as required. What we can offer you: * View our State Employee Benefits Overview page! * Professional growth and paid professional development opportunities. * A healthy work-life balance to all employees! * The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information. About the Department of Social Services: The State of Connecticut, Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut's multi-faceted health and human services agency. DSS services about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, online and phone access options. Follow us on twitter @ctdss and see what we are all about! Selection Plan FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: * Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). * Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! * Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. * Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Rocky Young at ****************** PURPOSE OF JOB CLASS (NATURE OF WORK) In a state agency this class is accountable for performing paraprofessional duties relating to equal employment opportunity, contract compliance and other employee or client/student rights programs. EXAMPLES OF DUTIES * Assists in collection of data required for preparation of affirmative action plans; * Maintains data and develops affirmative action information reports for statistical analysis and other reports; * Assists in development of outreach/recruitment sources; * Establishes contacts with sources and coordinates recruitment efforts such as dissemination of job announcements and recruitment fairs; * Provides staff information regarding policies and procedures; * Provides staff with information on upward mobility paths and career progression; * Assists Equal Employment Opportunity professionals with special projects; * Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY * Knowledge of * affirmative action plans and outreach initiatives; * relevant state and federal laws, statutes and regulations; * Skills * interpersonal skills; * oral and written communication skills; * mathematical skills; * Ability to * work with organizations for outreach/recruitment; * research and compile statistical data; * utilize human resource information systems; * research and analyze human resource files. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Five (5) years of clerical experience in affirmative action, equal opportunity assurance or human resources management. NOTE: For state employees clerical experience is interpreted at the level of an Office Assistant. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of two (2) years. PREFERRED QUALIFICATIONS * Experience in assisting human resource professionals in the development of Affirmative Action Plans and other reports * Experience working with state and federal laws, statutes and regulations * Experience analyzing technical data and creating information reports as they relate to personnel data * Experience in utilizing Microsoft/Outlook/Excel and/or similar software for the utilization of drafting minutes, data tracking and reporting * Experience in arranging and coordinating meetings (including space and equipment) SPECIAL REQUIREMENTS * Incumbents in this class may be required to travel. * In accordance with Connecticut General Statute, incumbents in this class must complete five (5) hours of training during the first year of service or designation and a minimum of three (3) hours biannually thereafter. This training shall include (1) state and federal discrimination laws and (2) internal discrimination investigation techniques which will be provided by the Commission on Human Rights and Opportunities and the Permanent Commission on the Status of Women. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
    $40k-52k yearly est. 4d ago
  • Principal Cost Analyst (Hybrid) - #251120-6328AR-001

    State of Connecticut 4.6company rating

    Hartford, CT jobs

    Introduction Do you have experience in technical work in cost accounting or fiscal management? Are you looking for an opportunity to make an impact? Then look no further than this opportunity to join our team! At the State of Connecticut, Department of Social Services (DSS), are seeking a highly skilled and detail-oriented Principal Cost Analyst to join our Division of Fiscal Services located in Hartford, CT. This key role is responsible for forecasting the financial impact of proposed changes to the State's health care programs and advising policymakers through data-driven analyses and fiscal recommendations that support critical organizational priorities. This is an exciting opportunity for an experienced financial professional to help oversee the management of more than $9 billion in annual funding and make a meaningful impact on communities across Connecticut. If you're ready to apply your expertise to shape the future of public health financing, explore the details below and take the next step in your career. Position Highlights: * This is a full-time, 40 hour per week, first shift, hybrid position * This role has a schedule of Monday-Friday, 8:00 am - 4:30pm As A Principal Cost Analyst with DSS, you will: * Conduct complex analyses to estimate costs associated with new or revised health care programs and the rates paid to providers. * Evaluate the fiscal impact of legislation, regulations, policy changes, and legal settlements related to Medicaid and other DSS health programs. * Provide fiscal feedback and technical guidance to Financial Management and Medical Policy leadership teams. * Perform independent research to interpret how federal and state statutes will affect the agency's budget. * Collect, analyze, and interpret financial and demographic data to develop robust budget projections. What's In It For You: * Visit our new State Employee Benefits Overview page! * Professional growth and development opportunities. * A healthy work/life balance to all employees. * The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information. We hope you take this opportunity to continue your career and make an impa CT! Selection Plan FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: * Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. * Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. * Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. * Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. * Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: * Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). * Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! * Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. * The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. * Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan Ives at *****************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In the Connecticut Lottery Corporation, Departments of Children and Families, Developmental Services, Mental Health and Addiction Services, Social Services and Office of the State Comptroller this class is accountable for acting as a working supervisor over a team of technical personnel engaged in cost analysis or for independently performing highly complex cost analysis work. EXAMPLES OF DUTIES * Plans unit workflow and determines priorities; * Schedules, assigns, oversees and reviews work; * Establishes and maintains unit procedures; * Provides staff training and assistance; * Conducts or assists in conducting performance evaluations; * Acts as liaison with operating units, agencies and outside officials regarding unit policies and procedures; * May make recommendations on policies or standards; * May prepare reports and correspondence; * Performs related duties as required. CONNECTICUT LOTTERY CORPORATION: * Independently performs highly complex cost, revenue and financial analysis functions; * Coordinates budget preparation process and develops recommendations as to budgeted levels for various revenue and expense categories and line items; * Reviews accounts and records for budgetary control of corporate expenses and revenues; * Performs complete general ledger accounting in accordance with Generally Accepted Accounting Principles (GAAP); * Prepares periodic financial statements for various product groups and operating departments; * Performs cost benefit and break-even analyses for lottery retailer incentive programs, marketing campaigns and consumer promotional programs; * Makes recommendations regarding design and modification of incentive programs for entrepreneurial sales staff and monitors program results; * Creates and applies meaningful expense and revenue allocation schemes using cost accounting principles; * Provides financial, analytical and statistical feedback to assist in development of strategic sales and marketing plans; * Analyzes prize liability and unclaimed prizes by game; * Provides sales and cost analyses, using statistical methods, trends and curve extrapolations to assist management in formulation of corporate policy; * Assists in compilation of financial data necessary for preparing detailed complex financial statements; * Acts as liaison with operating units, other state lotteries and lottery associations; * May lead staff as assigned; * Performs related duties as required. DEPARTMENT OF SOCIAL SERVICES: * Monitors a team of accountants engaged in cost analysis work of determining per diem rates of reimbursement for Medicaid supported patients or carries out such responsibilities directly; * Consults with and advises administrators of facilities in preparation and presentation of financial and cost finding reports; * Analyzes and interprets cost reports and recommended reimbursement rates to administrators; * Attends and participates in appeals hearings for purpose of performing continuous evaluation of cost trends by analyzing facility expenditures and/or adjustments of expenditures in terms of need, policies, financial objectives and legal requirements and recommends appropriate action; * Performs related duties as required. DEPARTMENT OF CHILDREN AND FAMILIES: * Monitors a team of accountants engaged in any of the following tasks or carries out such responsibilities directly: cost analysis work of determining per diem rates of reimbursement for children in residential placement, group homes and fee for service rates; * Consults with and advises administrators of facilities in preparation and presentation of financial and cost finding reports; * Analyzes and interprets cost reports and recommended reimbursement rates to administrators; * Attends and participates in appeal hearings for purpose of performing continuous evaluation of cost trends by analyzing facility expenditures and/or adjustments of expenditures in terms of need, policies, financial objectives and legal requirements and recommends appropriate action; * Independently performs highly complex cost, revenue and financial analysis functions; * Coordinates budget preparation process and develops recommendations as to budgeted levels for various revenue and expense categories and line items; * Reviews accounts and records for budgetary control of expenses and revenues; * Prepares periodic financial statements; * Performs cost benefit and break-even analyses; * Provides cost analyses using statistical methods, trends and extrapolations to assist management in formulation of financial and budgetary policy; * Assists in compilation of financial data necessary for preparing detailed complex financial statements; * Acts as liaison with operating units; * Performs related duties as required. DEPARTMENT OF DEVELOPMENTAL SERVICES: * Leads team of professional technical staff engaged in cost analysis work of determining rates of reimbursement for agency services; * Independently performs highly complex cost, revenue and financial analysis functions; * Analyzes and interprets cost reports and recommended reimbursement rates to administrators; * Performs cost benefit and break-even analyses for agency initiatives; * Provides financial, analytical and statistical feedback to assist in development of agency programs; * Acts as liaison with operating units, other state agencies and private providers; * Performs related duties as required. DEPARTMENT OF MENTAL HEALTH & ADDICTION SERVICES: * Leads team of professional technical staff engaged in cost analysis work of determining rates of reimbursement for behavioral health services; * Performs highly complex cost, revenue and fiscal analysis work in determining rates of reimbursement; * Negotiates rates with providers; * Consults with and advises agency facilities on financial and cost finding reports; * Analyzes and interprets cost and revenue reports and recommends reimbursement rates; * Provides financial, analytical and statistical information to assist in budgeting and rate setting; * Using statistical methods, trends and forecast models provides information to management; * Assists in development of highly complex financial reports; * Coordinates budget preparation process and develops recommendation as to budgeted levels for various revenue and expense categories and facility fund levels; * Reviews accounts and records for budgetary control of expenses and revenues; * Prepares detailed complex financial statements; * May attend and participate in appeals hearings; * May act as a liaison with operating units; * Performs related duties as required. OFFICE OF THE STATE COMPTROLLER: * Monitors a team of accountants engaged in cost analysis, cost reporting or rate setting including preparation of cost allocation plans, determining reimbursement rates for fringe benefits on federal programs and preparing or advising on preparation and negotiation of indirect cost studies; * Determines weekly per capita cost for patients in state institutions; * Prepares Medicare cost reports or reviews and approves such cost reports for state hospitals; * Coordinates Medicare reimbursement plans; * Determines and negotiates interim Medicare billing rates and rates for Medicaid supported patients in state facilities; * Maintains records; * Performs continuing evaluation of cost trends, methods of cost determination and allocation, recommending action as required; * Interprets constitutional and statutory provisions affecting state financial expenditures and revenues; * Reviews accounts and records for budgetary control of state expenditures and revenues; * Assists in compilation of financial data necessary for preparing detailed complex financial statements; * Provides consultation to state agencies; * Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY * Considerable knowledge of * principles and practices of business administration; * principles and techniques of health care budgeting, budget control and cost accounting; * Knowledge of research techniques and statistical principles and procedures; * Considerable * interpersonal skills; * oral and written communication skills; * Considerable ability to interpret costing and reporting regulations; * Ability to utilize computer software; * Supervisory ability. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Eight (8) years of experience in technical work in cost accounting or fiscal management. NOTE: Fiscal management is defined as professional accounting or auditing work with responsibility for the review and recommendation of financial policies and procedures of a business organization. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been in an advanced professional capacity recommending cost funding policies in a medical, intergovernmental or quasi-public setting. NOTE: For state employees experience in an advanced professional capacity is interpreted at the level of an Associate Accountant. Intergovernmental is defined as interactions between a state government and the federal government or within or between state government(s). MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED * College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. * A Master's degree in accounting, business administration or hospital administration may be substituted for one (1) additional year of the General Experience. * Certification as a Certified Public Accountant may be substituted for one (1) additional year of the General Experience. PREFERRED QUALIFICATIONS * Experience reading and evaluating financial and programmatic impacts of changes to federal and state laws, statutes, and regulations. * Experience providing oral and written communication to diverse populations with varying skill levels. * Experience working independently and applying effective problem-solving skills. * Experience managing multiple projects and initiatives concurrently with shifting work priorities and compressed deadlines. * Advanced experience developing complex formulas, pivot tables, and conditional formatting. * Experience performing exploratory data analysis to identify financial trends, correlations, and anomalies. * Experience measuring business impact of models (ROI, cost savings, revenue growth, efficiency gains). * Ability to interpret complex organizational issues and develop innovative, data-driven solutions that support strategic objectives. SPECIAL REQUIREMENTS CONNECTICUT LOTTERY CORPORATION: Incumbents must obtain an occupational license in accordance with Section 12-802a of the Connecticut General Statutes. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all inclusive of every task and/or responsibility.
    $52k-73k yearly est. 19d ago
  • Brownfields Public Outreach and Grant Facilitator

    State of North Carolina 4.4company rating

    North Carolina jobs

    Agency Dept of Administration Division Youth Advocacy , Involvement Office Job Classification Title S-Education & Training (S) Number 60013987 Grade TS About Us The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction, purchasing and contracting for goods and services, maintaining facilities, managing state vehicles, acquiring and disposing of real property, and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally, the department manages many of the state's advocacy programs that provide assistance and services to diverse segments of the state's population that have been traditionally underserved. Description of Work Knowledge Skills and Abilities/Management Preferences Agency: Environmental Quality Division: Waste Management Job Duties: Evaluating Success Factors in Rural Brownfields Redevelopment Major Task to be Performed: Evaluate recorded Brownfields Properties in rural counties for redevelopment status, current use, and factors that contributed to the property redevelopment success. Public outreach may be included to obtain specifics of redevelopment success factors. Final Product or Outcome Anticipated: Comprehensive summary of recorded Brownfields Agreements in rural communities outlining keys for successful redevelopment to bring properties back to productive reuse and contribute to economic growth Academic Majors Desired: Urban Planning/Design, Environmental Studies, All Science majors, Communication, Parks and Recreation, Marketing, Pubic Relations, Community Development, Statistics, Economic Development 2026 State of North Carolina Internship Period: Monday, May 18 - Friday, July 24, 2026 Knowledge, Skills and Abilities / Competencies: Public speaking/engagement experience, experience conducting research and the capability to complete work remotely and online. Skills in Microsoft office with strong creative writing abilities and analytical experience. Applicant should have an eagerness to interact with diverse stakeholders across North Carolina. Minimum Education and Experience Requirements: * An applicant must be a permanent North Carolina resident attending a college, university, law school, community college or technical institute in North Carolina or a North Carolina resident attending an equivalent institution out of state. * Applicants must carry a 2.5 or greater overall grade point average on a 4.0 scale. * Applicant must be a high school graduate and at least 18 years old by January 1, 2026. * Applicants must be continuing their education in the fall following their participation in the program. * To qualify for a law internship, applicants must have completed at least one year of law school before the beginning of the internship, unless other majors are listed. * Students having previously held paid internships with this program are not eligible to apply. * Applicants must be willing and able to work full-time for the entire 10-week internship. Applicants must be able to provide legal proof of identity and work authorization within three working days of employment. This position will close at 11:59 p.m. the night before the end date. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Jeanene McBride Recruiter Email: ***********************
    $27k-34k yearly est. 13d ago
  • Associate Correction Ombudsperson

    State of Connecticut 4.6company rating

    Hartford, CT jobs

    Introduction Are you passionate about serving the public and advancing justice and fairness for incarcerated individuals? If so, we encourage you to read the posting below and apply today! The State of Connecticut, Office of Correction Ombuds (OCO) is currently seeking an Associate Correction Ombudsperson (Associate Ombuds) to assist the Correction Ombuds in all aspects of the Office's work. The Associate Ombuds plays a critical role within the agency and, pursuant to Conn. Gen. Stat.§ 18-81qq, assumes the role of Acting Correction Ombuds in the event of any vacancy. WHAT WE OFFER Visit our new State Employee Benefits Overview page! Professional growth and development opportunities A healthy work/life balance to all employees POSITION HIGHLIGHTS Full time, 40 hours per week Monday through Friday Standard work hours are 8:00 am to 4:30 pm, with occasional early-morning or evening site visits based on investigative needs. Located at 55 Farmington Avenue in Hartford, CT 06105 This position requires a valid driver's license and travel throughout the state Hybrid opportunity, combination of in office and remote work, in accordance with the Telework Policy. The expectation is at least two days per week in the Hartford office, when not conducting facility visits. Regular statewide travel to correctional facilities. THE ROLE The Associate Ombuds plays a key leadership role in advancing the agency's mission and ensuring oversight that is independent, transparent, and accountable. They will also help carry out the agency's mission through complaint review, investigations, facility visits, policy and data analysis, and resident and family engagement. The Associate Ombuds will support the Correction Ombuds in the provision of all ombuds services, as defined in Conn. Gen. Stat. § 18-81qq, and in the daily operations of the Office. This position is the second-in-command within the agency and may assume leadership responsibility as Acting Ombuds in the event of any vacancy. Responsibilities include: Assisting in receiving, reviewing, and investigating complaints from incarcerated individuals, families, and stakeholders. Conducting routine and unannounced facility visits, including interviews, inspections, and monitoring of conditions. Assisting in the development of reports, findings, and recommendations. Supporting community, stakeholder, and family outreach. Supporting data analysis, case management, and quality assurance. Reviewing and analyzing DOC policies, directives, operations, and practices. Assisting with training, presentations, and public engagement. Performing additional duties as assigned, including duties that may arise if serving as Acting Ombuds. The Office of the Correction Ombuds is an independent state agency within the Office of Governmental Accountability, established under Conn. Gen. Stat. § 18-81qq to monitor conditions in Connecticut Department of Correction (DOC) facilities. The OCO reviews complaints, conducts investigations, issues findings and recommendations, and works to strengthen the safety, health, and rights of individuals in DOC custody. Watch the video below to see what it's like to be a State of CT employee! Selection Plan Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date on the job posting. Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing ***************. Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Note: The only way to apply to this posting is via the ‘Apply' or ‘Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at ****************** QUESTIONS? WE'RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jasmyn Raymond at *********************. Join the State of Connecticut and take your next career step with confidence! PURPOSE OF JOB CLASS (NATURE OF WORK) In the Office of the Correction Ombuds this class is accountable for directing the daily operations and staff of the agency. EXAMPLES OF DUTIES Directs staff and operations of the agency; Coordinates, plans and manages office activities; Formulates goals and objectives; Assists in the development of regulations, policies, and procedures; Assists in the investigation of complaints, reports, findings and recommendations; Evaluates staff; Provides staff training and assistance; Acts as primary liaison with other agencies, officials and third parties regarding agency policies and procedures; Prepares agency response to proposed rules and regulations; Prepares reports as directed by the Ombudsperson - Correction; Acts for the Ombudsperson - Correction in their absence; Represents agency at public functions and meetings; Leads the recruitment and hiring of staff, including outreach, interview and selection; May conduct inspection of facilities and programs; Performs related duties as required. KNOWLEDGE, SKILL AND ABILITY Considerable knowledge of and ability to apply management principles and practices; and ability to interpret and apply relevant state and federal laws, statutes and regulations; issues related to services and supports of individuals who are incarcerated and/or on parole and their families; Considerable interpersonal skills; oral and written communication skills; Ability to use computers. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Nine (9) years of experience advocating for the rights of individuals under the care and supervision of the Department of Correction and/or Board of Pardons and Parole. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE Two (2) years of the General Experience must have been in a supervisory capacity. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED College training in social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree in social work, public policy or a closely related field may be substituted for one (1) additional year of the General Experience. Note: Closely related fields include criminal justice, human development and family relations, social and/or human services, and public administration. PREFERRED QUALIFICATIONS Experience conducting investigations, audits, or fact-finding reviews. Experience working in or with correctional, oversight, civil rights, legal or advocacy settings. Experience analyzing policies, procedures, or administrative directives. Experience drafting reports, summaries, or written findings. Experience working directly with incarcerated individuals, formerly incarcerated individuals, or individuals in restrictive or institutional environments. Experience interacting effectively with diverse populations, including individuals and families affected by incarceration. Demonstrated commitment to justice, fairness, or advocacy for impacted communities. SPECIAL REQUIREMENTS Incumbents in this class may be required to travel. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
    $48k-64k yearly est. 12d ago

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