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Ipas jobs - 20 jobs

  • Annual Fund Associate

    Ipas United States 4.4company rating

    Remote Ipas United States job

    This position may work remotely from any of the following US states: AZ, CA, CO, DC, FL, GA, IL, MD, MA, MI, NJ, NY, NC, PA, SC, TX, VA, WA. Hiring range for a US-based candidate is $58,000 to $65,000.00. Compensation for this position will be determined by the prevailing market rate in the employee's country and the applicable statutory laws, in addition to Ipas's own pay philosophy and other factors, such as the employee's experience level and expertise. The Annual Fund Associate will coordinate Ipas's individual annual giving program, including online appeals, donor acquisition, cultivation and solicitation programs. The Annual Fund Associate is responsible for supporting the team in building relationships with and cultivating current and prospective donors with a goal of increasing revenue from annual fund donors and building a pipeline of future major donors. Reporting to the Individual Giving Director, the Annual Fund Associate will play a critical role on the Individual Giving (IG) team to meet organizational revenue targets. This position also plays a support role in donor management and is responsible for identifying, recruiting, stewarding, soliciting, and engaging donors across the Ipas community and beyond. Primary Responsibilities: Coordinate development and implementation of annual giving, including recurring and peer-to-peer giving, engagement and solicitations. Collaborate with Communications to ensure all mailings, emails and other communications remain on schedule. Work to ensure that branding and messaging is consistent across materials used for marketing and fundraising. Liaise with Communications to develop and support social media fundraising efforts. Support mid-level and major donor efforts, including but not limited to, creation of cultivation, appeal, and impact reporting materials, and event support and management (in-person and virtual). Responsible for administration of digital communication pathways and donor communication content. Ensure Ipas is accurately and compellingly presented on fundraising due-diligence platforms, consistent with current best practices (Charity Navigator, Candid, BBB) Update Ipas profiles on Global Giving and workplace giving platforms. These platforms are aggregators of non-profit organizations and INGOs, so having Ipas's online information and credentials be accurate and up to date helps new and existing donors to independently cross reference and research Ipas Record calls, emails, and other outreach efforts in CRM Minimum Requirements: Bachelor's degree Minimum of two years relevant industry experience Strong project management skills involving simultaneous, multiple work streams Proficiency with Microsoft Office and database mining Experience working with donor database, knowledge of Bloomerang a plus Superior relationship-building and communication skills Demonstrated ability to work effectively in a collaborative team environment with a dynamic range of people Detail-oriented with strong organizational skills and the ability to manage multiple projects Experience with Canva or other graphic design platform a plus Preferred Qualifications: Knowledge of fundraising fundamentals, i.e. prospect identification/evaluation, cultivation, solicitation and stewardship Practical knowledge of annual giving operations and understanding of what is required to expand donor and prospect participation Ability to think critically, strategically and creatively about the tasks and progress of the annual fund Excellent face-to-face, telephone and email communications skills Exceptional donor-focused written and communication skills Competencies •Must be able to take initiative, be a self-starter and be able to work independently • Ability to maintain professionalism, be flexible and able to handle multiple tasks • Ability to effectively communicate the mission, values and vision of Ipas • Personable, adaptable and comfortable in an ever-changing environment • Ability to perform detailed administrative tasks while connecting tactical steps to the broader context Ipas is strongly committed to providing a work environment that is free from all forms of harassment, discrimination, and inequity. We recruit, employ, train, promote, and compensate our personnel without regard to race, age, sex, religion, national origin, color, creed, ancestry, citizenship, caste, ethnicity, regional identity, tribal identity, marital status, veteran status, disability, genetic information, gender identity, transgender status, sexual orientation, or any other personal characteristic protected by law or outlined by Ipas policy. Ipas acknowledges that these personal characteristics may differ in different contexts.
    $58k-65k yearly Auto-Apply 4d ago
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  • People Operations Manager

    Counterpart International 4.3company rating

    Remote job

    Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system --- where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . As People Operations Manager, you'll play a hands-on role in building the programs and processes that help our people do their best work. You'll manage and coordinate the systems that keep our people function running smoothly, from onboarding and performance cycles to benefits and employee experience. You'll partner closely with the Head of People to translate strategy into execution, ensuring our processes are efficient, consistent, and aligned with how we work as a company. This is a great opportunity for someone who thrives in a dynamic environment, loves bringing structure to ambiguity, and takes pride in making things run seamlessly. YOU WILL: People Systems & Processes Administer and maintain our HR tools (Rippling, Lattice, Google Workspace). Manage day-to-day workflows including onboarding, offboarding, compensation updates, and data accuracy. Document and refine processes to create clarity and consistency across the employee lifecycle. Support automation and process improvements that enhance accuracy and scalability. Onboarding & Offboarding Lead end-to-end logistics for onboarding and offboarding, ensuring a seamless and organized experience. Partner with recruiting and hiring managers to implement 30/60/90-day plans for new hires. Collect feedback from new employees to identify and execute improvements to the onboarding process. Performance & Feedback Programs Coordinate performance cycles, including setup, scheduling, reminders, and tracking. Maintain and update templates, forms, and documentation to support reflection and feedback. Partner with the Head of People to roll out engagement surveys and follow-up actions. Benefits & Compliance Manage benefits enrollment, 401(k), and leave programs. Respond to employee questions with accuracy, empathy, and confidentiality. Keep HR documentation current and ensure compliance with legal requirements. Culture & Experience Plan and execute company events, offsites, and team-building moments. Manage employee milestones (birthdays, anniversaries, shoutouts) and internal recognition efforts. Coordinate wellness, swag, and culture programs that reflect our values and connect our remote team. YOU HAVE: 5-7+ years of experience in People Operations, HR, or similar roles within high-growth or remote-first companies. Experience managing core HR systems and tools (e.g., Rippling, Lattice, G Suite, Slack). Detail-oriented project manager who thrives on systems, documentation, and execution. Strong interpersonal and communication skills - able to work with a wide range of teammates and leaders. High integrity, discretion, and empathy - you care deeply about people and want to make work better. Bonus: Experience supporting performance management, learning and development, or engagement programs. WHO YOU'LL WORK WITH: Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Open Minded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. Ali Penny Fiedler, Head of People: Ali joined Counterpart as Head of People following a 13 + year stint at Yext, most recently as VP of Recruiting Programs. Her experience is rooted in building and scaling teams with the best people. She's previously built and led teams in Sales, Client Support, Operations, Client Success and most recently designed and managed a Rotational Program. Chris Shafer, Chief of Staff: Chris is a published scientific author, having studied the neural correlates of gratitude at the lauded Brain and Creativity Institute. He has since helped to launch numerous businesses in which he held a variety of critical roles from product management to business operations to strategic partnerships. Chris received his bachelor's degree in Biological Sciences from the University of Southern California. Macey Hallstedt, People Operations Manager: Macey leads recruiting, onboarding, benefits, compliance, and employee experience at Counterpart. With past roles at Reforge, UC Berkeley Global, and CEA Study Abroad, she brings a strong background in operations and culture-building. Macey holds a B.A. in Communications Studies from the University of Michigan and speaks fluent Spanish. She played college tennis and still enjoys coaching at her local courts. WHAT WE OFFER Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan. Health, Dental, and Vision Coverage: We care about your health and that of your loved ones. We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members. 401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement. Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay following the birth of the employee's child, and can choose to take an additional 4 unpaid weeks. Non-birthing parents will receive 8 weeks of parental leave at 100% of their regular pay. Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office with the necessary equipment and accessories. Wellness stipend: $100 per month to spend toward an item or service that supports your wellness (i.e. massage or gym membership, meditation app subscription, etc.) Book stipend: To support your intellectual development, we offer a book stipend that allows you to purchase books, e-books, or educational materials relevant to your role or professional interests. Professional Development Reimbursement: We provide up to $500 annually for you to invest in relevant courses, workshops, conferences, or certifications that will enhance your skills and expertise. No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. Charitable Contribution Matching: For every charitable donation you make, we will match it dollar for dollar, up to a maximum of $150 per year. This allows you to amplify your charitable efforts and support causes close to your heart. COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. Our estimated pay range for this role is $115,000 to $130,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $115k-130k yearly Auto-Apply 13d ago
  • Consultant - Technical Specialist - GHG Reduction - Food & Agriculture - Mandarin Language Required

    Winrock International 4.6company rating

    Remote or Arlington, VA job

    Technical Specialist (Consultant) Scope of Work Technical Specialist Background: Winrock International is recruiting a Technical Specialist (Consultant) with experience in engaging the private sector in reducing greenhouse gas (GHG) emissions within food and agriculture. This Consultant will focus on supporting clients in building effective climate mitigation strategies towards their science-based targets (SBTs) and net zero goals. This is a remote opportunity. Language Skills and Working Hours Requirements: Multilingual proficiency in Mandarin and English is required. The Consultant must be available to meet with clients during normal business hours Malaysia Time (MYT), in addition to meeting with the Winrock Team based in the United States for coordination and training, as needed, on Monday-Thursday from 8-10p MTY. This is a remote opportunity. Anticipated Level of Effort is between 20- 30 hours per week. Scope of Work: Collaborate with Winrock and client teams to support the technical advisory and project validation of climate programs and projects. Work closely with the Winrock team and external stakeholders to address technical assistance requests, assess project feasibility, review technical documentation, and provide guidance on compliance with sustainability frameworks. Ensure the technical rigor and credibility of GHG mitigation projects by providing technical advisory, conducting in-depth validations, managing stakeholder communications, and supporting alignment with key industry standards. Support the data collection and development of guidance to improve the quality of peatland restoration projects within palm supply chains. Analyze data and support the evaluation of carbon projects using Verra methodologies, SBTi standards and guidance, and the GHG Protocol Corporate Suite of Standards as guides. Deliverables Support project validation efforts, ensuring that projects meet technical requirements and align with recognized GHG accounting standards (e.g., GHG Protocol, Science-Based Targets Initiative, Value Change Initiative [VCI]). Review, assess, and translate project documentation, methodologies, and evidentiary materials to validate emission reductions and removals estimates. Engage in stakeholder communications with project developers, suppliers, and internal teams, particularly for projects in the Asia-Pacific region. Facilitate risk and co-benefits evaluations of climate projects, ensuring alignment with corporate sustainability goals. Provide technical advisory support on the development of guidance and evaluation of peatland restoration projects within palm supply chains. Coordinate with the Winrock team to ensure seamless project execution and follow-up actions Payment process: The consultant will send a monthly invoice based on actual hours worked. Budget: When applying for the project, please provide your hourly rate. CONSULTANT QUALIFICATIONS Education: Bachelor's degree in agriculture, forestry, or environment-related field required. Master's degree in climate change, food and environment, or a related discipline is preferred. Experience: Minimum 3 years of relevant experience in food systems and GHG accounting for land use required. Additional years of experience are strongly preferred. Experience managing technical aspects of greenhouse gas accounting in the palm sector and a strong understanding of certification and sustainable sourcing initiatives in the industry (e.g. Verra, RSPO, the Accountability Framework initiative [Afi]) Field or research experience with forest carbon or palm production models, data management for land use change, and greenhouse gas profiles of agricultural commodities from Southeast Asia preferred. Knowledge of relevant carbon model design methods and monitoring, reporting, and verification (MRV) approaches to ensure GHG reduction measurements are repeatable, scalable, and GHG protocol compliant. Experience working with GHG accounting frameworks for insetting (e.g., GHG Protocol, SBTi, VCI) and MRV of GHG emissions impacts. Understanding of corporate supply chain management or procurement. Ability to synthesize scientific research into accessible, actionable knowledge products. Position-Specific Skills: Fluency in Mandarin and English is required. The ability to speak other languages commonly spoken in the Asia-Pacific region is a plus. Strong research and analytical abilities, including in-depth knowledge of sustainability issues and opportunities for forest-based commodities. Ability to translate technical topics into clear, structured content for different audiences. Excellent writing, editing, and document design skills. Proficiency in using Microsoft Office software, including Word, Outlook, and PowerPoint. Advanced proficiency in Excel is preferred. Winrock is an equal opportunity employer committed to providing equal treatment for all people. All qualified applicants receive consideration for employment regardless of race, color, religion, sex, gender, national origin, age, disability or any other basis protected by law. At Winrock we have a clear mission: Empower the disadvantaged, increase economic opportunity and sustain natural resources through unwavering dedication to accountability, equity, innovation, integrity and transformation.
    $55k-69k yearly est. Auto-Apply 36d ago
  • Associate Claims Manager - Dental/Medical

    Counterpart International 4.3company rating

    Remote job

    Associate Claims Manager - Professional Liability (Dental/Medical) Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . As member of the Claims team, you will be one of the initial users of, and key feedback providers for, our active claims management processes and systems. Your input will help to shape and improve how we fulfill our mission of providing world-class service through tightly managing legal costs, making data-driven decisions when analyzing a claim's value, and ensuring that other potentially responsible parties pay their fair share. This will necessitate close collaboration with Claims leadership, our internal Data and Engineering teams, and our carrier partners. YOU WILL Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you. Actively manage each claim assigned to you in a way that produces the most timely and cost-effective resolution. Build and maintain positive and productive working relationships with internal and external customers, including policyholders, brokers, carrier partners, and Risk Engineers (underwriters). Direct and monitor assignments to experts and outside counsel, and hold those vendors accountable for meeting or exceeding our service standards. Support our data collection efforts and models by effectively using the Counterpart claim system to fully and accurately capture critical details about each claim assigned to you. Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments. Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines, and systems. Ensure that every touchpoint with our insureds and brokers is representative of our brand, mission, and vision. YOU HAVE At least 5 years of professional experience, with at least 2 years of experience litigating or managing dental professional liability or medical professional liability claims. Previous carrier experience is a plus. Bachelor's degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred. Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire. Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed. High level of personal initiative and leadership skills. Exceptional time management, problem solving and organizational skills. Comfort and skill operating in a paperless claims environment and using Microsoft Office products (Word, Excel, etc.). Additional familiarity with Google Docs Editors suite is a plus. Willingness to use creative thinking and data-driven insights to overcome obstacles to resolution. Strong communication skills, both verbal and written. Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10-15%). WHO YOU WILL WORK WITH: Eric Marler, Head of Claims: An industry veteran, Eric has more than 20 years of experience working with or for insurers offering management liability solutions. He is a licensed attorney who began his career in private practice before transitioning in-house. Prior to joining Counterpart, Eric held leadership roles at Great American Insurance Group and The Hanover Insurance Group. Katherine Dowling, Claims Manager: Katherine is a licensed attorney, mediator and adjuster with over a decade of experience handling professional liability and management liability litigation and claims. Katherine practiced law for several years with two of Atlanta's largest insurance defense firms prior to joining a wholesale specialty insurance carrier where she managed complex Professional Liability and Commercial General Liability claims. Dan Dubick, Claims Manager: Dan has worked across the insurance claims industry, including medical professional liability with MAG Mutual and Fortress Insurance and automobile liability with State Farm. A licensed attorney and mediator, he has held roles spanning legal practice and claims management. Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society and working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance and technical expertise at Munich Re Digital Partners in North America, where he headed data and analytics and oversaw the data infrastructure behind some of their largest programs. Chris Shafer, Chief of Staff: Chris is a published scientific author, having studied the neural correlates of gratitude at the lauded Brain and Creativity Institute. He has since helped to launch numerous businesses in which he held a variety of critical roles from product management to business operations to strategic partnerships. Chris received his bachelor's degree in Biological Sciences from the University of Southern California. Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. WHAT WE OFFER Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan. Health, Dental, and Vision Coverage: We care about your health and that of your loved ones. We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members. 401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement. Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay following the birth of the employee's child, and can choose to take an additional 4 unpaid weeks. Non-birthing parents will receive 8 weeks of parental leave at 100% of their regular pay. Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office with the necessary equipment and accessories. Wellness stipend: $100 per month to spend toward an item or service that supports your wellness (i.e. massage or gym membership, meditation app subscription, etc.) Book stipend: To support your intellectual development, we offer a book stipend that allows you to purchase books, e-books, or educational materials relevant to your role or professional interests. Professional Development Reimbursement: We provide up to $500 annually for you to invest in relevant courses, workshops, conferences, or certifications that will enhance your skills and expertise. No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. Charitable Contribution Matching: For every charitable donation you make, we will match it dollar for dollar, up to a maximum of $150 per year. This allows you to amplify your charitable efforts and support causes close to your heart. COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. Our estimated pay range for this role is $120,000 to $160,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $120k-160k yearly Auto-Apply 11d ago
  • Retention Lead

    Zero To Three 4.4company rating

    Remote job

    Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org. SUMMARY Reporting to the Director of Quality, the HealthySteps Retention Lead plays a central role in sustaining strong, customer-centered partnerships after sites reach initial fidelity to the HealthySteps model. As the primary point of contact, the Retention Lead nurtures long-term relationships built on trust, responsiveness, and a shared commitment to delivering strong outcomes for children and families. Grounded in implementation science and customer success principles, this role actively engages sites as they evolve, helping them navigate change, sustain their commitment to the program and continue growing within the HealthySteps - 2 - network. By fostering site stability, amplifying site wins and success stories, and promoting continuous quality improvement, the Retention Lead strengthens the National Office's efforts to reduce site offboarding, improve site satisfaction, and helps ensure the long-term sustainability of the HealthySteps program. Through collaboration and care the Retention Lead ensures sites not only remain in the network but continue to thrive within it. ESSENTIAL RESPONSIBILITIES Serve as the primary point of contact for sites after initial fidelity attainment, ensuring consistent, reliable, and responsive partnership support beyond initial fidelity attainment. Build and maintain authentic trust-centered relationships with sites through consistent communication, active listening, and a structured approach to partnership that reflects the values of equity, respect and shared Conduct regular check-ins (e.g., pulse checks, structured calls) to proactively identify emerging challenges-such as staff turnover, reimbursement issues, or workflow barriers-before they escalate. Track and interpret early signals of disengagement, such as decreased participation in National Office offerings, delayed responses, or loss of HealthySteps champions or staff. Develop and maintain Customer Success Plans, tailored to surface site goals, partnership preferences, ongoing support needs, and continuous quality improvement (CQI) opportunities. Monitor site health indicators, customer insights, and qualitative feedback to assess overall site stability and risk of off-boarding. Maintain continuous feedback loops with sites to surface lessons learned, inform National Office process improvements, and ensure customer-centered evolution of retention strategies. Escalation Planning: Define and maintain clear escalation pathways for sites experiencing high-risk Train other staff in recognizing early indicators and managing escalation effectively. Collaborate closely with the Fidelity Manager, Product and Research & Evaluation Team to surface fidelity support, data reporting, and CQI needs and ensure they are addressed. Collaborate with the Policy & Finance team to identify and surface emerging sustainability challenges (e.g., loss of grant funding, billing issues) and connect sites to appropriate supports to maintain long-term viability of HealthySteps services. Maintain clear boundaries between customer success support and fidelity oversight, collaborating closely with the Fidelity Manager while avoiding duplication of responsibilities. Coordinate with Quality, Policy & Finance, Research & Evaluation, Operations, and Product sub teams, to ensure aligned, timely support for sites navigating implementation challenges post-fidelity attainment. Troubleshoot complex or novel customer success challenges by coordinating internal National Office responses across Quality, Policy & Finance, Research & Evaluation, and Operations Teams. Support National Office planning for cohort-based retention efforts (e.g., grant-funded initiatives) by ensuring tailored planning, streamlined execution, and cross-team alignment. Lead the development, refinement, and documentation of the internal processes, tools, and policies that guide how the National Office supports long-term site engagement, retention and partnership continuity. Customer Journey Mapping: Collaborate with the Onboarding Lead to align and improve the experience sites have as they move from onboarding into long-term implementation, identifying and addressing any process-related friction that slows or complicates that transition. Monitor indicators related to retention trends, site satisfaction, and key milestones, using data to identify friction points and inform improvement efforts. Equity Lens: Proactively identify barriers faced by sites serving marginalized Advocate internally for policy or resource changes that improve equitable access to high-quality HealthySteps implementation. Community Building: Facilitate learning communities, peer networking opportunities, and other forms of collaborative learning to strengthen relationships among sites in the network and reinforce the value of belonging to the HealthySteps network. Capacity Building: Partner with sub teams across the National Office to deliver tailored refreshers, advanced training, and sustainability supports, including support for site succession planning (e.g., onboarding new HealthySteps Specialists), to help sites maintain strong teams and sustain HealthySteps services. Encourage deeper site engagement in HealthySteps network opportunities that reinforce long-term success, sustained connection, and visibility, such as attending ZTT Learn Conference, HealthySteps Symposium, participating in research studies, adopting the EPIC Turbocharger Package (TCP), or serving as ambassadors or peer storytellers. Perform other duties as assigned to ensure the efficient and effective functioning of the retention process, broader customer success strategy, and the program. ESSENTIAL SKILLS & EXPERIENCE 5-7 years of experience in customer success, implementation support, or client-facing program/project management, ideally in health care, early childhood, or human services settings. Demonstrated experience applying customer success principles to support long-term customer relationships, with a focus on proactive engagement and problem-solving. Strong facilitation and coaching skills, including guiding customers through CQI conversations, navigating complex challenges, and maintaining partnership alignment over time. Exceptional relationship management skills with ability to build trust, maintain engagement, and hold difficult conversations with respect and care. Proven ability to identify, analyze, and act on customer health indicators, integrating data and qualitative insights to monitor partnership strength and risk. Experience designing or improving systems and tools that support long-term customer success, such as lifecycle engagement frameworks, check-in protocols, escalation pathways, and continuous feedback loops. Skill in navigating cross functional teams and influencing without authority to align support around shared customer needs. Comfort using operational or experience data (e.g., retention trends, health metrics) to identify friction points and coordinate support. Familiarity with the HealthySteps model (or similar evidence-based model), Excellent verbal, interpersonal, and written communication Experience with Salesforce or similar CRM systems, preferred EDUCATION Bachelor's degree required; advanced degree in public health, social work, education, public administration, or a related field preferred. Certifications Customer Success Management (e.g., SuccessCOACHING or Gainsight), strongly preferred Training or certification in implementation science frameworks (e.g., Active Implementation, NIRN), preferred Project Management Professional (PMP) or equivalent project management, preferred COMPENSATION & BENEFITS This position's salary is estimated to be low $80,000s to low $100,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more. PHYSICAL REQUIREMENTS While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds. ESSENTIAL QUALITIES Encourages and practices critical thinking Is self-reflective and empathic Recognizes the influence of workplace relationships on outcomes and results Maintains a respectful and accepting approach to others Awareness of the influence of the larger context on individual behavior Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization WORKING CONDITIONS The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times. ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.
    $80k-100k yearly Auto-Apply 25d ago
  • Research Associate

    Zero To Three 4.4company rating

    Remote job

    Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society with the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at zerotothree.org. SUMMARY The Research Associate will support the Research Development and Support Manager and Research Director's work to inform HealthySteps program development and grow the HealthySteps evidence base. Primary responsibilities of the position include: (1) supporting HealthySteps sites in conducting applied HealthySteps research and other National Office-led research projects, (2) maintaining and updating the HealthySteps evidence catalogue and evidence resources, and (3) mastering and maintaining areas of relevant evidence from the field of preventive pediatric primary care at large to contextualize and situate HealthySteps evidence and the HealthySteps model in the broader literature and inform programmatic decision-making. This is a term-limited position through March 31, 2027, and may be extended contingent upon continued funding, organizational needs, and demonstrated performance. ESSENTIAL RESPONSIBILITIES Provide research and evaluation technical assistance to HealthySteps sites to advance the site-level HealthySteps research strategy. Support the Research Development and Support Manager in consulting with sites on their applied HealthySteps research by: Guiding research design to align with HealthySteps model and health system priorities. Advising on study design, measurement strategies, and data collection methods. Supporting family recruitment and engagement using culturally responsive approaches. Collaborating on interpretation of results. Connecting sites with relevant research, resources, and peer learning opportunities. Assisting with dissemination through contribution to presentations, publications, and materials. Support HealthySteps research projects by collaborating with the Research Development and Support Manager and Research Director to: Provide operational project support and coordinate with external partners and/or evaluation vendors. Provide evaluation technical assistance and support to sites participating in research projects Prepare agendas and participate in meetings with key partners. Contribute research content for proposals and reports and provide feedback on research materials. Lead efforts to maintain, update and disseminate the HealthySteps evidence-base, including: Mastering, maintaining, and updating the HealthySteps evidence catalogue (i.e., completed and in-progress HealthySteps research) and related resources. Partnering with the Communications team on dissemination of HealthySteps research, including supporting development and maintenance of research-related website content. Updating external-facing evidence documents annually and creating new resources as needed. Responding to evidence requests from internal staff and external partners. Lead efforts to review and synthesize field-level evidence, including: Staying informed on current evidence and best practices in pediatric primary care for infants, toddlers, and their families to inform programmatic decision-making. Leading regular information gathering efforts (e.g., literature reviews, interviews with key partners, etc.) to summarize evidence and best practices related to the HealthySteps priority outcome areas and other areas as relevant and to inform the work of the model stewardship committee. Synthesizing and reporting findings internally and externally as appropriate. Reviewing and critiquing research articles to assess relevance and alignment with the HealthySteps model and developing talking points in collaboration with communications. Performs other duties as assigned to ensure the efficient and effective functioning of the project. ESSENTIAL SKILLS & EXPERIENCE Research and evaluation expertise Minimum 4 years of experience in evaluation and/or research of human services programs; experience with pediatric and/or maternal-child health programs preferred Proficiency in quantitative, qualitative, and community-engaged research methods, including protocol development, measurement selection, data collection, and statistical and thematic analysis Experience providing research and evaluation technical assistance Experience conducting qualitative interviews Evidence management and knowledge building Skilled in conducting literature searches and environmental scans to summarize evidence, identify field-level trends and best practices, and communicate findings effectively Proficient at using citation-management programs (e.g., Zotero) Demonstrated and current knowledge of evidence-based sources (academic journals, organizations, etc.) related to the field of pediatrics Knowledge of early childhood programs and policies, particularly in pediatric settings is preferred. Project and communication skills Demonstrated ability to manage projects and contribute to multiple work streams simultaneously, with strong organizational skills and attention to detail Effective verbal and written communication skills, including the ability to translate complex research findings into clear, accessible language for a wide range of audiences Strong interpersonal and facilitation skills to foster collaboration across teams and partners Technical proficiency Experience using project management platforms (e.g., Asana) preferred High level of proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint EDUCATION Master's degree in social sciences or health services research, public health, program evaluation, health or public policy, or a related field preferred. Bachelors degree with related professional experience required. COMPENSATION & BENEFITS This position's salary is estimated to be mid $60,000s to mid $80,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more. PHYSICAL REQUIREMENTS While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds. ESSENTIAL QUALITIES Encourages and practices critical thinking Is self-reflective and empathic Recognizes the influence of workplace relationships on outcomes and results Maintains a respectful and accepting approach to others Awareness of the influence of the larger context on individual behavior Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization WORKING CONDITIONS The work conditions described here are representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent, and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home environment. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times. ZERO TO THREE is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Due to the high volume of applications, we are not able to provide individual feedback to candidates regarding the status of their application. If selected to move forward in the process, someone from the hiring team will contact you regarding next steps.
    $60k-80k yearly Auto-Apply 25d ago
  • Research Manager

    Ibis Reproductive Health 3.4company rating

    Remote or Cambridge, MA job

    Ibis Reproductive Health is a global nonprofit driving change through bold, rigorous research, and principled partnerships that advance sexual and reproductive autonomy, choices, and health worldwide. We believe that research can catalyze change when the entire research process is viewed as an opportunity to shift power, is undertaken in partnership with the communities most affected, and includes a focus on how data can be most effectively used to make change. We focus on increasing access to quality abortion care, transforming access to abortion and contraception through technology and service innovations, and expanding comprehensive sexual and reproductive health information and services. Ibis works with partners in more than 30 countries on six continents, through our offices are located in Cambridge, MA and Oakland CA, USA; and Johannesburg, South Africa. For more information, visit: ******************************* We seek an individual with a commitment to sexual and reproductive health, rights, and justice with a strong background in collaborating with a range of interest-holders, managing research implementation, and strong writing skills. The Research Manager will work on a randomized clinical trial comparing two medication abortion regimens in the US, and potentially globally. Areas of responsibility include but are not limited to: implementation of quantitative data quality assurance, cleaning, and analysis plans; management and oversight of key research task implementation; management and growth of partnerships with study site clinics, telehealth providers, and advocacy organizations; management of quantitative and qualitative study protocols, data collection, and data analysis; development of evidence-based, actionable materials for dissemination to a variety of audiences; and supporting development of grant proposals and administrative tasks, among other responsibilities. Ibis Reproductive Health is currently using a model of hybrid work where all staff (excluding permanently remote staff) work in-person at an Ibis office at least two days/week. Our preference is for this position to be physically based out of either the Oakland or Cambridge office, with the expectation of at least two days of in-office time per week. Qualifications and Requirements: Minimum: Master's degree in public health, public policy, or related discipline, or four years of equivalent experience. Experience in supporting or managing the design and implementation of quantitative research. Demonstrated ability in data cleaning, data quality assurance, and implementing data analysis plans in R or Stata (R preferred). Ability to collaborate and manage partnerships with a range of interest-holders. Excellent interpersonal, writing, and presentation skills. Ability to make and carry out decisions independently and dedication to team building and collaboration. Excellent managerial and organizational skills, including being a self-starter, a problem-solver, detail-oriented, highly organized, and able to meet deadlines. Willingness to travel up to 20% Preferences: We recognize that strong candidates may not have every qualification listed here, and encourage applications from individuals who bring passion, skills, and experience in one or more of these areas. Experience with managing quantitative research projects using Qualtrics, Stata, and/or R Fluency in Spanish Experience in supporting or managing the design and implementation of qualitative research. Research and/or project management experience in the fields of sexual and reproductive health, rights, and/or justice. Experience managing partnerships with clinical providers and telehealth sites. Experience working with advocacy groups on public health communications Salary: This role will be hired as a band 2, level 1 position, and the starting salary for this position will be $79,749 Cambridge/remote ($82,733 Oakland adjusted). Location: Preference for Cambridge, MA or Oakland, CA. A remote work location in the United States may be considered. Start date: Position starts as soon as it is filled. End date: This position is funded through a specific research project grant with an expected end date of October 31, 2028. This is a temporary position tied directly to the availability of project funds, and employment is expected to conclude when the project has completed/funding for the project comes to an end. Ibis is committed to supporting professional development and transition planning during the tenure of these roles. Benefits: Medical insurance, with most of the premium paid by Ibis; dental, disability, and life insurances; paid sick leave; a 403(b) retirement savings plan with employer contributions after the first year; paid holidays; four weeks of vacation per year; transit benefits; and professional development opportunities. Deadline for applications: Interested applicants should submit their CV and responses to a short questionnaire (in lieu of a cover of letter) on BambooHR. Priority consideration will be given to applications received by January 4. Ibis is an equal opportunity employer. Ibis seeks to build and maintain a diverse and inclusive workplace; we encourage applications from people of color, people with disabilities, LGBTQ+ people, first-generation college graduates, and people from other underrepresented communities.
    $79.7k-82.7k yearly 29d ago
  • Lifecycle Marketing Manager

    Counterpart International 4.3company rating

    Remote job

    Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . As an early member of the team, the Lifecycle Marketing Manager will design and run email and system communications across the customer journey. You will publish and maintain the lifecycle automation roadmap, improve renewals and transactional communications, connect lifecycle triggers to the right Salesforce and HubSpot events, and make performance visible through email-to-submissions reporting. You will work closely with Field, Insurance Product, Claims, Data, and Business Services to turn insights into timely messages that move prospects from onboarding to submission and from quote-to-bind. YOU WILL Set the lifecycle marketing strategy under the direction of the Marketing Lead, defining segments, journey stages, and contact guidelines that shape how we engage brokers, agents, and insureds across their relationship with Counterpart. Publish and maintain the email automation roadmap, sequencing campaigns by audience and priority, collaborating with the Content Manager on copy, and keeping stakeholders aligned on timing and objectives. Design and oversee lifecycle programs that move contacts from onboarding to first submission, re-engage inactive brokers, support quote-to-bind, and deliver product education, driving stronger engagement, higher submission rates, and premium growth. Oversee renewal and transactional communications, ensuring brokers, agents, and insureds receive timely, accurate, and consistent information that builds trust and retention. Ensure Salesforce and HubSpot capture the lifecycle events and fields needed for targeting and triggers, partnering with Data and system owners to establish the right architecture and governance. Measure lifecycle performance against submissions and premium growth, maintaining a live view of which campaigns drive results and where to scale, refine, or retire. Use performance data and field feedback to refine segmentation, optimize journeys, and create learning-driven workflows that improve outcomes for our customers. Own event-triggered lifecycle emails and system messages, partnering with event owners to ensure communications are accurate, timely, and aligned with customer needs. Uphold brand guardrails and Agentic Insurance™ messaging across all lifecycle communications, partnering with the Content Manager to ensure clarity, consistency, and differentiation. YOU HAVE 5+ years in lifecycle, CRM, or email marketing with a track record of using segmentation, automation, testing, and reporting to drive engagement and business growth in B2B or B2C. Hands-on experience in HubSpot and working knowledge of Salesforce, applying both to design lifecycle journeys that are reliable, scalable, and measurable. Proven ability to create multi-step journeys that convert onboarding into submissions, re-engage inactive contacts, and strengthen retention through timely renewals and transactional communications. Strong measurement skills, including setting goals and building visibility into how lifecycle programs contribute to submissions and premium growth. Ability to translate performance data and field feedback into clear hypotheses and tests, turning learnings into standard programs that improve outcomes over time. Clear communicator who ensures lifecycle content reflects Counterpart's value proposition and aligns with Agentic Insurance™ messaging. Effective collaborator with system owners and data partners to ensure the architecture and governance required for scalable lifecycle programs. SaaS or product-led growth industry experience is strongly desired. Comfortable operating in a remote environment. WHO YOU WILL WORK WITH: Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Open Minded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. Eric Marler, Head of Claims: Eric Marler is a licensed attorney who began his career in private practice representing carriers in complex coverage matters before transitioning in-house. Eric previously led the management liability claims teams at Hanover and Great American. Erika Barbosa, Marketing Lead: With over 16 years in marketing across both B2B and B2C, Erika has built expertise spanning agency-side, cybersecurity, the creator economy, and developer marketing. Recognized as a Top 45 Demand Generation Mentor by Sharebird and the author of three LinkedIn courses, Erika brings a data-informed approach to shaping strategy and building scalable marketing systems. Outside of work, Erika enjoys reading, fitness, and exploring the ocean shores. Megan Linney, Senior Manager, Content Marketing: Megan has helped define and lead brand voices at companies big and small, from big-box brands like Walmart to smaller, more niche fintechs. As our resident grammar gal and Senior Content Marketing Manager, Megan works with both our insurance and growth teams to better serve our broker partners and to help demystify insurance for small businesses. When not at her keyboard, you can find Megan practicing yoga or planning her next big trip. Ryan Capra, Head of Insured Services: Before joining Counterpart, Ryan spent most of his professional career building and scaling customer success teams and operations. Ryan is passionate about understanding the voice of the customer and delivering positive and valuable customer experiences. He spends his free time physically, mentally and emotionally exercising and planning his next travel adventure. Our estimated pay range for this role is $130,000 to $155,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $130k-155k yearly Auto-Apply 40d ago
  • Renewal Risk Engineer - Management Liability (Central)

    Counterpart International 4.3company rating

    Remote job

    Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . As a member of the risk engineering team,you will play a critical role in underwriting and managing a renewal book of Management Liability (ML) and Professional Liability (PL) business. Your focus will be on evaluating, pricing, and binding renewals in accordance with our guidelines while ensuring profitable growth through thoughtful risk selection and strong broker relationships. You will collaborate with engineering, design, data, and operations teams to deliver and enhance our product offerings. This is a production-focused role responsible for maintaining and expanding relationships with wholesale brokers in your assigned territory. AS A RENEWAL FOCUSED RISK ENGINEER, YOU WILL: Underwrite renewal business across ML and PL product lines in accordance with company guidelines and performance targets. Evaluate risk exposures, loss history, and operational data to determine appropriate pricing, coverage, and terms. Provide quick and competitive quotes in alignment with distribution and market strategies. Serve as a trusted partner to wholesale brokers by offering thoughtful underwriting guidance and responsive communication. Maintain and expand a portfolio of high-performing broker relationships to drive retention and profitable growth. Represent Counterpart at broker meetings, industry conferences, and networking events. Work closely with fellow Risk Engineers and product teams to refine guidelines, pricing models, and coverage forms. Identify market feedback and recommend enhancements to improve product offerings and underwriting strategy. Bind renewal accounts through consistent engagement with brokers and effective management of the renewal lifecycle. Maintain accurate and compliant documentation for all underwriting decisions. WE LOOK FOR TEAMMATES WHO HAVE: 4-8 years of underwriting experience in Management Liability and/or Professional Liability, ideally with a focus on renewals within the wholesale distribution channel. Demonstrated success in building and maintaining broker relationships. Expertise in specialty liability products including policy forms, rating procedures, and coverage structures. Strong analytical, organizational, and communication skills. Confidence in presenting and discussing underwriting decisions with internal and external stakeholders. Proficiency with modern underwriting tools and systems. Bachelor's degree preferred, with a minimum of 4 years of relevant work experience. Professional designations (e.g., RPLU, CPCU) are a plus. WHO YOU WILL WORK WITH: Tanner Hackett, CEO: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. Satwik Mysore, Risk Engineer Territory Lead: After graduating with an actuarial science degree, Satwik has spent most of his career at Travelers, where he built one of the largest and most profitable management liability books by forming strong broker relationships. Brad Bahler, Risk Engineer Territory Lead: Brad has over a decade of experience in management liability underwriting. He managed one of the largest books of small business management liability risks at Travelers, where he was known for his deep understanding of coverage, outstanding submission response times, and boundless enthusiasm for the space. Jake O'Donnell, Risk Engineer Territory Lead: Jake started his insurance career at Chubb, where he was able to develop and grow a profitable book of private-for-profit and non-profit management liability business. Jake is known for his exceptional service to industry brokers and his extensive knowledge of management liability. Jake also is a CPCU designation recipient. Tim Kalteux, Risk Engineer Territory Lead: With more than 2.5 decades of experience in management liability, Tim has a deep knowledge of marketing and underwriting, and a long history building meaningful and lasting broker relationships. Throughout his tenure at companies like Great American Insurance and AIG/LexPro, Tim built his expertise in underwriting, marketing and business development in the private for-profit sector. WHAT WE OFFER Fully remote workplace Flexible Vacation: We offer flexible time off, allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. Stock Options Health, Dental, and Vision Coverage 401(k) Retirement Plan Parental Leave Home Office Allowance: to set up your home office with the necessary equipment and accessories. Wellness Stipend Book stipend Professional Development Reimbursement No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. Charitable Contribution Matching COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. Our estimated pay range for this role is $110,000 to $125,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $110k-125k yearly Auto-Apply 60d+ ago
  • Data Scientist (Contract)

    Counterpart International 4.3company rating

    Remote job

    Counterpart is a modern management & professional liability insurance platform for the 21st century workplace. platform for the 21st century workplace. We offer products and services to help companies align the risks and incentives of creating great organizations. Our platform is designed to measure risk more efficiently using the most advanced rating system in the industry, while also proactively mitigating the risks of our insureds. Ultimately, we provide businesses with the framework to be the best versions of themselves. That's where you come in. As a Data Scientist, you will balance being a prolific individual contributor to our pipelines, tables, and models while steering the development of our products and services through the development, maintenance, and application of data. You will help bridge the gap between Engineering & Business with insights while driving the development of our data services. AS A DATA SCIENTIST YOU WILL: Collaborate with insurance domain experts and engineering team members to predict insurance claims based on hundreds of different variables using sophisticated data science techniques. Support the production of new data sources (e.g. web scraping, public/private APIs,) in a manner that minimizes development cycles while maximizing potential business applications. Continuously challenge how we can improve our underwriting while reducing the number of questions that need to be answered in an application. Maintain a clean production environment such that the data models can be easily interpreted and built upon by other data science and engineering team members. Present your work, findings, and opinions to both technical and non-technical stakeholders. Build and support a team of data scientists and analysts to accelerate our learnings and elevate our product offerings. WE LOOK FOR TEAMMATES WHO HAVE: Bachelor/Master in quantitative discipline (computer science, mathematics, statistics, economics, physics, engineering or related field). 3+ years of experience as a data scientist, data analyst or machine learning Experience training machine learning models that have been deployed to execute business decisions 5+ years experience with Python, including the typical data science stack (pandas, scikit-learn, numpy, scipy, Jupyter, etc) Strong understanding of data science metrics and methodologies for measuring model performance Experience tracking model performance in production Comfortable building clean, repeatable experiments in a notebook environment Communications skills for translating technical or statistical analysis results into business recommendations. Familiarity with the tradeoffs of scaling data infrastructure and database systems. Bias to practical action and creativity using data (we value past or present projects that support this). WHO YOU WILL WORK WITH: Elizabeth Barsalou, Manager Data Scientist: Before joining Counterpart, Elizabeth worked as a full stack data scientist in small business lending for Kabbage and BHG. She specialized in building data science models, infrastructure and strategies to extend credit to small businesses. She lives in New York and spends her free time singing opera and playing with her dog. Stanley Wang, Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family. Newton Troung, Lead Data Engineer: Newton has almost a decade of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family. COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow WE OFFER Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones. Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills. Paid Vacation and Time Off Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance. Computer - We reimburse you for your locally procured Macbook Pro. If you are still with the company after one year, it is yours to keep! Our estimated pay range for this role is USD $70,000 - $80,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $70k-80k yearly Auto-Apply 44d ago
  • Director, Professional Liability (Lawyers Professional Liability)

    Counterpart International 4.3company rating

    Remote job

    Director, Lawyers Professional Liability Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . We're seeking a Director, Lawyers Professional Liability to help shape the next generation of insurance products for lawyers. This leader will combine deep underwriting expertise, strong broker relationships, and a creative product mindset to build an innovative and scalable suite of Lawyers PL offerings from E&O to incidental GL. You will play a central role in building broker demand, shaping appetite, and establishing Counterpart as a leading LPL market from the ground up You will act as both a builder and a doer: underwriting strategic accounts, influencing capacity partners, driving business with brokers and collaborating with data and product teams to design new coverage structures, pricing models, and digital workflows that push the market forward. YOU WILL Lead and Innovate in Lawyers Professional Liability Own the strategy, design, and execution of Counterpart's Lawyers Professional (LPL) products. Develop differentiated coverage structures, forms, and pricing logic tailored to modern law firms and evolving legal practices. Identify white space opportunities and lead new product ideation, filings, and launches in partnership with our insurance and product infrastructure teams. Be accountable for portfolio performance across the Lawyers PL segment, including growth, profitability, appetite management, and market competitiveness. Set and Execute Product Strategy Lead go-to-market (GTM) strategy for Lawyers Professional Liability: messaging, broker training, coordination with the rest of the underwriting team, enablement materials, and external positioning. Develop and iterate target market initiatives, identifying classes, geographies, or niches where our value proposition gives us a strategic edge. Shape and oversee product audits, ensuring underwriting consistency, guideline adherence, and feedback loop closure. Build Scalable, Systematic Infrastructure Own or coordinate the creation of underwriting guidelines, decision trees, and rating logic, ensuring alignment across manual, automated, and hybrid workflows and overall company goals. Work with data and engineering teams to codify underwriting logic, enabling automation, default recommendations, and triage logic. Develop structured processes to capture and act on market trends, adjusting rate strategy, appetite, and workflow defaults to maintain competitiveness and profit. Partner with Carriers and Brokers Lead carrier relationships for Lawyers professional liability, including new filings, audits, product approvals, and ad hoc initiatives. Serve as the face of product leadership to strategic brokers - building trust through responsiveness, underwriting depth, and insight. Deliver training and support to distribution teams to maximize broker engagement and quote-to-bind efficiency. Optimize with Data Collaborate with data science to run scenario models, pricing experiments, and profit optimization analyses across products and segments. Use performance data to recommend updates to appetite, coverage terms, pricing, and underwriting strategy. Track and synthesize portfolio KPIs - translating into product strategy and operational changes. YOU HAVE 7+ years of experience in lawyers professional liability insurance, including extensive experience developing and managing rating manuals, underwriting guidelines, and policy forms. Expertise in pricing, portfolio management, and risk modeling across professional liability lines, with a deep understanding of law firm exposures and practice area dynamics. Proven ability to design or reimagine products, including rating models, guidelines, and coverage forms. Strong organizational and analytical skills: Ability to conduct sophisticated data analysis, distill insights, and present actionable recommendations to internal and external stakeholders. Experience developing and executing strategies to scale: Proven track record of launching new products, optimizing product-market-fit, and driving profitable growth in a dynamic, fast-paced environment. Exceptional leadership and collaboration skills: Ability to lead cross-functional teams and drive change across underwriting, product, engineering, and data functions. A self-starter mindset: Comfortable with rolling up your sleeves to meet aggressive growth goals and continuously iterate on product offerings. WHO YOU WILL WORK WITH: Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. Tobias Schuler, Chief Underwriting Officer: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America, where he headed data & analytics & oversaw the data infrastructure behind some of their largest programs. Mike Muglia, Professional Liability Lead: Mike previously served as Director of Professional Liability at RB Jones, a leading Lloyd's Coverholder and MGU, and National Underwriting Director at Burns & Wilcox, a prominent international wholesale broker & MGA. Over the course of his career, he has led underwriting teams across a range of specialties, including Architects & Engineers, Contractors Professional, Management Liability, Tech/Cyber/Media Liability, Allied Healthcare and Social Services, Miscellaneous E&O, General Liability, Contractors Pollution, and Fire Suppression Contractors Satwik Mysore, ML SMB Director : After graduating with an actuarial science degree, Satwik has spent most of his career at Travelers, where he built one of the largest and most profitable management liability books by forming strong broker relationships. Stanley Wang, Senior Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family. WHAT WE OFFER Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. Stock Options Health, Dental, and Vision Coverage 401(k) Retirement Plan Parental Leave Home Office Allowance: to set up your home office with the necessary equipment and accessories. Book stipend Professional Development Reimbursement No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. Charitable Contribution Matching COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. Our estimated pay range for this role is $200,000 to $270,000. Total compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $200k-270k yearly Auto-Apply 39d ago
  • Management Liability Lead

    Counterpart International 4.3company rating

    Remote job

    Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . You will lead a variety of strategic, analytical, and operational projects to enhance carrier and broker relationships, build underwriting workflows, underwrite a profitable book, and launch new insurance products. You will partner with senior leaders, external carrier partners, and cross-functional teams to drive and support our management liability growth efforts while managing and strengthening our most important relationships. You will own the success of our management liability product line. We are seeking a strategic, execution-oriented leader to own and scale our admitted & surplus Management Liability product portfolio, including Directors & Officers (D&O), Employment Practices Liability (EPLI), Fiduciary, and Crime insurance on a primary and excess basis. You will be accountable for the P&L of our Management Liability portfolio, guiding growth strategy, underwriting structure, and go-to-market execution in partnership with our insurance, data, and engineering teams. This role requires someone who can design structured, scalable underwriting systems, while also bringing underwriting gravitas to the field - supporting senior territory leads, brokers, and carrier partners with clarity, expertise, and decisiveness. We are looking for a proactive individual who takes ownership over initiatives and drives execution with limited oversight. YOU WILL Own and Optimize the Management Liability Portfolio Be directly accountable for the P&L of our Management Liability products - balancing growth, compliance, and profitability. Drive national and regional growth targets in partnership with senior territory leads and broker partners. Underwrite or support the most complex submissions, especially those escalated through authority guidelines or strategic priorities. Act as the escalation point for underwriting guideline referrals, and be seen by the field as a trusted expert. Set and Execute Product Strategy Lead go-to-market (GTM) strategy for Management Liability: messaging, broker training, coordination with the rest of the underwriting team, enablement materials, and external positioning. Develop and iterate target market initiatives, identifying classes, geographies, or niches where our value proposition gives us a strategic edge. Shape and oversee product audits, ensuring underwriting consistency, guideline adherence, and feedback loop closure. Build Scalable, Systematic Infrastructure Own or coordinate the creation of underwriting guidelines, decision trees, and rating logic, ensuring alignment across manual, automated, and hybrid workflows and overall company goals. Work with data and engineering teams to codify underwriting logic, enabling automation, default recommendations, and triage logic. Develop structured processes to capture and act on market trends, adjusting rate strategy, appetite, and workflow defaults to maintain competitiveness and profit. Partner with Carriers and Brokers Lead carrier relationships for Management Liability, including new filings, audits, product approvals, and ad hoc initiatives. Serve as the face of product leadership to strategic brokers - building trust through responsiveness, underwriting depth, and insight. Deliver training and support to distribution teams to maximize broker engagement and quote-to-bind efficiency. Optimize with Data Collaborate with data science to run scenario models, pricing experiments, and profit optimization analyses across products and segments. Use performance data to recommend updates to appetite, coverage terms, pricing, and underwriting strategy. Track and synthesize portfolio KPIs - translating into product strategy and operational changes. YOU HAVE 10+ years of experience in management liability insurance, including extensive experience developing and managing rating manuals, underwriting guidelines, and policy forms. Expertise in pricing, portfolio management, and risk modeling across management liability lines, with a deep understanding of emerging and complex industries. Proven experience in drafting and optimizing insurance forms: Demonstrated ability to design declarations, GTCs, and endorsements that align with both carrier risk tolerances and market demands. Strong organizational and analytical skills: Ability to conduct sophisticated data analysis, distill insights, and present actionable recommendations to internal and external stakeholders. Experience developing and executing strategies to scale: Proven track record of launching new products, optimizing product-market-fit, and driving profitable growth in a dynamic, fast-paced environment. Exceptional leadership and collaboration skills: Ability to lead cross-functional teams and drive change across underwriting, product, engineering, and data functions. A self-starter mindset: Comfortable with rolling up your sleeves to meet aggressive growth goals and continuously iterate on product offerings. WHO YOU WILL WORK WITH: Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America, where he headed data & analytics & oversaw the data infrastructure behind some of their largest programs. Brad Bahler, Territory Lead: Brad has over a decade of experience in management liability underwriting. He managed one of the largest books of small business management liability risks at Travelers, where he was known for his deep understanding of coverage, outstanding submission response times, and boundless enthusiasm for the space. Stanley Wang, Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family. Mike Foster, Insurance Operations Lead: MIke has over two decades of experience in insurance operations, strategy, transformation, and customer experience. Before joining Counterpart, Mike led a 120+ person team at Lincoln Financial, overseeing strategy, analytics, and service operations for group benefits. Earlier in his career, he spearheaded digital transformation efforts and managed large-scale operations teams at both Lincoln and Liberty Mutual, where he launched new service models and built cloud-native platforms from scratch. Mike is known for their thoughtful leadership, data-driven decision-making, and ability to scale operational excellence in complex environments. WHAT WE OFFER Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. Stock Options Health, Dental, and Vision Coverage 401(k) Retirement Plan Parental Leave Home Office Allowance: to set up your home office with the necessary equipment and accessories. Book stipend Professional Development Reimbursement No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. Charitable Contribution Matching COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $80k-111k yearly est. Auto-Apply 60d+ ago
  • Controller

    Counterpart International 4.3company rating

    Remote job

    Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system --- where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . Counterpart is entering a new chapter of growth with strong backing from world-class investors, a growing network of distribution partners, and a passionate team of industry veterans and innovators. As Controller, you will serve as the operational backbone of our finance function, ensuring accurate, timely, and compliant financial reporting while building scalable accounting processes that support our transition to a risk-bearing insurance entity. You will oversee all accounting operations, regulatory compliance, and financial controls, working closely with our functional leads to establish the financial infrastructure necessary for sustainable growth. This role is critical as we scale our operations, implement new financial systems, and navigate the complex regulatory requirements of the insurance industry. YOU WILL: Financial Reporting & Accounting Operations Own the monthly, quarterly, and annual close processes and consolidation including eliminations, ensuring accurate and timely GAAP-compliant financial statements. Manage all aspects of general ledger accounting, including journal entries, account reconciliations, and variance analysis. Oversee accounts payable, accounts receivable, and cash management processes with particular focus on insurance-specific transactions. Prepare and review financial statements, management reports, and board packages in partnership with the functional leads. Lead annual audit processes with external auditors and manage relationships with accounting firms and tax advisors. Document and implement best practices to improve accuracy, compliance and timeliness. Insurance & Regulatory Compliance Navigate complex insurance accounting standards including SAP (Statutory Accounting Principles) and GAAP reporting requirements. Manage regulatory filings, including quarterly and annual statements for insurance entities and state insurance departments. Oversee bordereaux reporting, claims reconciliation, and carrier settlement processes across all reinsurance relationships. Ensure compliance with insurance regulations across multiple jurisdictions and maintain documentation for regulatory examinations. Implement controls and processes for premium recognition, loss reserves, and unearned premium calculations. Systems & Process Optimization Design and maintain internal controls, policies, and procedures that scale with business growth and regulatory requirements. Collaborate with engineering and operations teams to integrate billing, underwriting, and claims systems with accounting workflows. Establish automated reconciliation processes for high-volume transactions and complex insurance cash flows. Build reporting infrastructure that provides real-time visibility into financial performance and operational metrics. Lead the optimization of our ERP system to support insurance operations and growth. Operational Excellence & Systems Build and manage a high-performing accounting team, including vendors, contractors, and offshore resources. Partner with cross-functional teams including underwriting, claims, operations, and data analytics to ensure seamless financial operations and streamline workflows. Manage special projects and drive process improvement initiatives to enhance efficiency. Establish training programs and documentation to maintain institutional knowledge and operational excellence. YOU HAVE: 7+ years of progressive accounting experience, with at least 3 years in a Controller or senior accounting role. CPA certification with strong technical accounting knowledge in both GAAP and insurance-specific accounting principles (SAP experience strongly preferred). Direct experience in the insurance industry, including familiarity with premium accounting, loss reserves, bordereaux reporting, and regulatory filings. Proven track record implementing and managing ERP systems (NetSuite, QuickBooks, or similar) in high-growth environments. Experience with insurance billing systems and payment processing platforms, particularly in managing complex cash flows and reconciliations. Strong knowledge of internal controls, SOX compliance, and audit processes. Advanced proficiency in Excel/Google Sheets and experience with financial reporting tools and business intelligence platforms. Experience managing and developing accounting teams, including remote and offshore resources. WHO YOU WILL WORK WITH: Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Open Minded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. Dave Fanger, VP of Finance - Dave is a finance and insurance executive with over 25 years of leadership experience across insurance, investment banking, and fintech. Most recently, he served as a Managing Director at a global investment bank. He previously held roles as CEO of a fintech subsidiary and as Managing Director at a global insurance institution. Dave is a CFA charterholder, a Fellow of the Society of Actuaries, a Member of the American Academy of Actuaries, and holds an MBA from UCLA Anderson. Actuaries, a Member of the American Academy of Actuaries, and holds an MBA from UCLA Anderson. Tobias Schuler, Chief Underwriting Officer: Tobias was previously the Head of Data and Analytics at Digital Partners, a Munich Re company. Tobias led a team that built out data integrations, business intelligence and advanced analytics across all insurtech partners spanning various P&C lines of businesses. Tobias is also a FCAS and has built systems to enable leading class insights for underwriting, actuarial, claims and finance experts while focusing on democratizing data. He enjoys traveling internationally and spending time with his 2 young daughters. Mike Foster, Insurance Operations Lead: MIke has over two decades of experience in insurance operations, strategy, transformation, and customer experience. Before joining Counterpart, Mike led a 120+ person team at Lincoln Financial, overseeing strategy, analytics, and service operations for group benefits. Earlier in his career, he spearheaded digital transformation efforts and managed large-scale operations teams at both Lincoln and Liberty Mutual, where he launched new service models and built cloud-native platforms from scratch. Mike is known for his thoughtful leadership, data-driven decision-making, and ability to scale operational excellence in complex environments. Stanley Wang, Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family. Chris Shafer, Special Projects: Chris is a published scientific author, having studied the neural correlates of gratitude at the lauded Brain and Creativity Institute. He has since helped to launch numerous businesses in which he held a variety of critical roles from product management to business operations to strategic partnerships. Chris received his bachelor's degree in Biological Sciences from the University of Southern California. WHAT WE OFFER Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan. Health, Dental, and Vision Coverage: We care about your health and that of your loved ones. We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members. 401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement. Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay following the birth of the employee's child, and can choose to take an additional 4 unpaid weeks. Non-birthing parents will receive 8 weeks of parental leave at 100% of their regular pay. Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office with the necessary equipment and accessories. Wellness stipend: $100 per month to spend toward an item or service that supports your wellness (i.e. massage or gym membership, meditation app subscription, etc.) Book stipend: To support your intellectual development, we offer a book stipend that allows you to purchase books, e-books, or educational materials relevant to your role or professional interests. Professional Development Reimbursement: We provide up to $500 annually for you to invest in relevant courses, workshops, conferences, or certifications that will enhance your skills and expertise. No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. Charitable Contribution Matching: For every charitable donation you make, we will match it dollar for dollar, up to a maximum of $150 per year. This allows you to amplify your charitable efforts and support causes close to your heart. COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. Our estimated pay range for this role is $170,000 to $200,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $170k-200k yearly Auto-Apply 13d ago
  • Full Stack Engineer

    Counterpart International 4.3company rating

    Remote job

    Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . As a Full Stack Software Engineer, you will be a prolific individual contributor to the product, dynamic data services, and tooling that we are leveraging to shape the future of insurance. You will help bridge the gap between Product, Insurance, and Data while developing new systems and features in a ready to disrupt industry. In addition, you will help to set the culture, rituals, and processes that underpin a high functioning engineering team and the organization more broadly. YOU WILL Below are some key projects we are working on. You will be a part of one or more of these objectives: Modernize insurance application workflows. We are enhancing our Django system to update and automate workflows for our Risk Engineering team. You will be responsible for migrating key parts of the UI and enhancing the backend to support the best user experience possible. Increase efficiency with AI. Collaborate with the Data and Risk Engineering teams to leverage AI across our products via a React frontend. Process documents into actionable, structured information. Enable small businesses to manage HR with modern software. Enhance our HR application to support its next phase of growth. Emerging Products. Create new services to enable our Claims team to process a larger volume of complex claims across many different insurance lines. Standardize development processes. Work with engineering leaders to create documentation, examples, and training for the wider team. Our goal is to standardize how we do work in our Python and Javascript code bases. This will have a huge impact on our quality as we grow. YOU HAVE A passion for programming and a love of building and experimentation 5+ years of experience with Python 2+ years of experience with Django 2+ years of experience with relational databases 2+ years of experience with Typescript Effective communication & documentation skills Experience working on a remote team Please let us know if you have experience developing custom solutions in Salesforce, such as designing, integrating, and optimizing the platform. Who you will work with Derrick Franco, Engineering Manager: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project. Julian Prokay, Engineering Manager: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature. Ron Alexessen, Engineering Manager: Ron has experience at large companies like Hewlett-Packard, New Relic, and Rackspace and feels most impactful at small firms and startups. Embracing a chaordic style, both at work and home, is just right. For balance, Ron climbs, runs, and plays a supporting role for his active teenagers. David Drake, Engineering Manager: David combines a theatre degree, a programming degree, and 17 years of professional software experience to bring heart and technical expertise to his engineering teams. A former founder with a Commodore 64 tattoo, he balances his passion for technology with time spent with his partner and 9-year-old daughter, as well as hobbies like reading, meditation, cooking, and exploring the outdoors. Newton Troung, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family. COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. WE OFFER Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones. Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills. Paid Vacation and Time Off Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance. Computer - We reimburse you for your locally procured Macbook Pro. If you are still with the company after one year, it is yours to keep! Our estimated pay range for this role is USD $75,000 - $90,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $75k-90k yearly Auto-Apply 31d ago
  • Research Coordinator

    Ibis Reproductive Health 3.4company rating

    Remote or Cambridge, MA job

    Ibis Reproductive Health is a global nonprofit driving change through bold, rigorous research, and principled partnerships that advance sexual and reproductive autonomy, choices, and health worldwide. We believe that research can catalyze change when the entire research process is viewed as an opportunity to shift power, is undertaken in partnership with the communities most affected, and includes a focus on how data can be most effectively used to make change. We focus on increasing access to quality abortion care, transforming access to abortion and contraception through technology and service innovations, and expanding comprehensive sexual and reproductive health information and services. Ibis works with partners in more than 30 countries on six continents, through our offices are located in Cambridge, MA and Oakland CA, USA; and Johannesburg, South Africa. For more information, visit: ******************************* We seek an individual with a commitment to sexual and reproductive health, rights, and justice who is keen to support rigorous research across our organization. The Research Coordinator will work on a randomized clinical trial comparing two medication abortion regimens, as well as a research project focused on supporting the needs and experiences of abortion seekers now and in the future. Tasks include, but are not limited to, data collection, entry, and management; implementation of data validation and quality assurance systems; support for complex survey response tracking and participant remuneration; data coding; implementation of data analysis and results creation tasks; protocol development; study team and meeting coordination; and overall project support. Additional administrative tasks may include assisting with scheduling, the management of technology systems, and logistical support for meetings. Ibis Reproductive Health is currently using a model of hybrid work where all staff (excluding permanently remote staff) work in-person at an Ibis office at least two days/week. Our preference is for this position to be physically based out of either the Oakland or Cambridge office, with the expectation of at least two days of in-office time per week. Qualifications and Requirements: Minimum: Exposure to quantitative and qualitative research Excellent computer skills (e.g. MS Outlook, Word, Excel, and PowerPoint) Experience working in teams with individuals of varying work styles Ability to manage multiple responsibilities on a range of projects Ability to work independently Self-starter, detail-oriented, highly organized, hardworking, and able to meet deadlines Excellent writing and proofreading skills Have a willingness to travel up to 20 % I n addition, to help ensure needed perspectives and expertise on our research team we particularly welcome: Applicants who have experience: working on projects related to sexual and reproductive health, rights, and justice using quantitative software (R or Stata) and qualitative software (e.g. MAXQDA, Dedoose) searching for and identifying scientific literature, especially in public health Salary: This role will be hired as a band 1, level 2 position, and the starting salary for this position will be $61,390 Cambridge (Oakland adjusted rate: $68,640) Location: Preference for Cambridge, MA or Oakland, CA. A remote work location in the United States may be considered. Start date: Position starts as soon as it is filled. End date: This position is funded through a specific research project grant with an expected end date of October 31, 2028. This is a temporary position tied directly to the availability of project funds, and employment is expected to conclude when the project has completed/funding for the project comes to an end. Ibis is committed to supporting professional development and transition planning during the tenure of these roles. Benefits: Medical insurance, with most of the premium paid by Ibis; dental, disability, and life insurances; paid sick leave; a 403(b) retirement savings plan with employer contributions after the first year; paid holidays; four weeks of vacation per year; transit benefits; and professional development opportunities. Deadline for applications: Interested applicants should submit their CV and responses to a short questionnaire (in lieu of a cover of letter) on BambooHR. Priority consideration will be given to applications received by January 5. Ibis is an equal opportunity employer. Ibis seeks to build and maintain a diverse and inclusive workplace; we encourage applications from people of color, people with disabilities, LGBTQ+ people, first-generation college graduates, and people from other underrepresented communities.
    $61.4k-68.6k yearly 29d ago
  • Machine Learning Engineer (Contract)

    Counterpart International 4.3company rating

    Remote job

    Counterpart is a modern management & professional liability insurance platform for the 21st century workplace. platform for the 21st century workplace. We offer products and services to help companies align the risks and incentives of creating great organizations. Our platform is designed to measure risk more efficiently using the most advanced rating system in the industry, while also proactively mitigating the risks of our insureds. Ultimately, we provide businesses with the framework to be the best versions of themselves. That's where you come in. As a Machine Learning Engineer, you will contribute to our ML/AI pipelines, tables, and model deployment process. You will serve as a partner to Data Engineering on the Data Science team, managing the handoff and quality of data being created for Data Science practices in development and in production. You will be responsible for monitoring models in production. AS A Machine Learning Engineer YOU WILL: Own the transition from model experimentation to deployment for traditional ML models and AI workflows; You will work with the Data Science Teams to build experiments that are in line with the existing deployment processes and provide guidance and help for refactoring when appropriate Own the data quality of all data used by the Data Science team; Understand how to appropriately test given downstream applications Implement model quality by tracking the key metrics used by the Data Science team Build and own a testing framework that captures the key metrics of the products released by the Data Science team Understand the risk/benefit to the business for each part of the codebase and advocate for refactoring where appropriate given current and future usage Stay ahead of and communicate the impending updates being implemented by the Engineering Org and help the Data Science team understand impact YOU HAVE Bachelor/Master in quantitative discipline (computer science, mathematics, statistics, economics, physics, engineering or related field). 2+ years of experience as a machine learning learning engineer Experience deploying and testing machine learning models that have been deployed to execute business decisions 3+ years experience with Python, including the typical data science stack (pandas, scikit-learn, numpy, scipy, Jupyter, etc) Strong understanding of data science metrics and methodologies for measuring model performance Experience tracking model performance in production Comfortable building clean, repeatable experiments in a notebook environment Familiarity with the tradeoffs of scaling data infrastructure and database systems. Bias to practical action and creativity using data (we value past or present projects that support this). WHO YOU WILL WORK WITH: Elizabeth Barsalou, Manager Data Scientist: Before joining Counterpart, Elizabeth worked as a full stack data scientist in small business lending for Kabbage and BHG. She specialized in building data science models, infrastructure and strategies to extend credit to small businesses. She lives in New York and spends her free time singing opera and playing with her dog. Stanley Wang, Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family. Newton Troung, Lead Data Engineer: Newton has almost a decade of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family. COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow WE OFFER Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones. Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills. Paid Vacation and Time Off Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance. Computer - We reimburse you for your locally procured Macbook Pro. If you are still with the company after one year, it is yours to keep! Our estimated pay range for this role is USD $70,000 - $80,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $70k-80k yearly Auto-Apply 47d ago
  • Full Stack Engineer - AI/ Data

    Counterpart International 4.3company rating

    Remote job

    Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . As a Full Stack Software Engineer, you will be a prolific cross-functional contributor and demonstrate business and product awareness. You must bridge the gap between Product, Insurance, Data and AI to build a platform that feels like a single seamless experience. You're a go getter, love learning, and wonderful person to work with. You exemplify thoughtful action of what means to be a great engineer and a presence the organization can rely on. YOU WILL Modernize insurance application workflows. We are enhancing our Django system to update and automate workflows for our Risk Engineering team. You will be responsible for working on key parts of the UI and enhancing the backend to support the best user experience possible. Enhance productivity with AI. Collaborate with the Data and Risk Engineering teams to integrate AI into every part of our workflow. Create an AI platform to enhance adoption of agents. Wrangle data from docs, email, the web, and more into insightful, data driven actions. Enable small businesses to manage HR with modern software. Enhance our HR application to support its next phase of growth. Emerging Products. Create new services to enable our Claims team to process a larger volume of complex claims across many different insurance lines. Dev experience first. Work with engineering leaders to create an amazing remote dev experience. For example, reduce decision fatigue with excellent standards on how we do work in our Python and Javascript code bases. This will have a huge impact on scaling with sustainable growth and workplace happiness. YOU HAVE Experience building and maintaining a service platform for human and programmatic users Experience with Data + AI systems: data pipelines, vector DBs, agentic workflows, MCPs Lead, written, and executed product and technical design specifications 5+ years of experience with Python 2+ years of experience with Django 2+ years of experience with a variety databases: RDBMs, No SQL DBs, Databricks, Snowflake 2+ years of experience with Typescript Experience working on a remote team Who you will work with Derrick Franco, Engineering Manager: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project. Julian Prokay, Engineering Manager: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature. Ron Alexessen, Engineering Manager: Ron has experience at large companies like Hewlett-Packard, New Relic, and Rackspace and feels most impactful at small firms and startups. Embracing a chaordic style, both at work and home, is just right. For balance, Ron climbs, runs, and plays a supporting role for his active teenagers. David Drake, Engineering Manager: David combines a theatre degree, a programming degree, and 17 years of professional software experience to bring heart and technical expertise to his engineering teams. A former founder with a Commodore 64 tattoo, he balances his passion for technology with time spent with his partner and 9-year-old daughter, as well as hobbies like reading, meditation, cooking, and exploring the outdoors. Newton Troung, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family. COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. WE OFFER Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones. Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills. Paid Vacation and Time Off Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance. Computer - We reimburse you for your locally procured Macbook Pro. If you are still with the company after one year, it is yours to keep! Our estimated pay range for this role is USD $80,000 - $90,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $80k-90k yearly Auto-Apply 31d ago
  • Territory Manager (Central)

    Counterpart International 4.3company rating

    Remote job

    Territory Manager, Central Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . As Territory Lead at Counterpart you direct your team of business development and underwriting experts on how to maximize production with your brokers. You will partner with senior leaders, external carrier partners, and cross-functional teams to develop the playbooks, tools and reporting to make the team efficient and effective. You will be measured by the success of your territory relative to the budget goals. Accordingly, we are looking for a highly talented and organized individual who thrives in a fast-paced, high-growth environment to join our team. Candidates should have excelled at an (re)insurance broker or carrier, or related field; or demonstrated a keen interest in risk management industries. We are looking for a proactive individual who takes ownership over initiatives and drives execution with limited oversight. YOU WILL Strategic Leadership & P&L Management Budget Ownership: Create and own the P&L for your territory, setting new business and renewal revenue and loss ratio targets Go-to-Market Strategy: Develop and execute territory-specific strategies and campaigns aligned with budget goals Performance Analysis: Use data analytics to identify growth opportunities, market trends, and optimization areas within your geography Strategic Planning: Translate company objectives into actionable territory-level initiatives and resource allocation decisions. Set the underwriting strategy for your territory and enable the team to reach it. Underwriting Support: Contributing to the achievement of the territory budget through underwriting and account management. Team Leadership & Development Talent Development: Onboard, train, coach, and mentor Risk Engineers to maximize individual and collective performance Escalations Management: Support both Production Risk Engineers (new business) and Renewal Risk Engineers across your territory with authority guidelines and escalations Performance Management: Set individual budgets/targets for team members and provide ongoing underwriting support and mentorship to help them achieve goals Culture Building: Foster collaboration and engagement within your territory team and across the broader organization Broker Relationship Management Partnership Strategy: Develop and execute strategies to strengthen relationships with retail and wholesale brokers in your territory Market Intelligence: Gather insights from broker network to inform product development and market positioning Brand Representation: Ensure all broker interactions reflect Counterpart's brand standards and values Revenue Generation: Drive broker relationships that unlock new business opportunities and renewal growth Operational Excellence Systems & Process: Champion the use of technology and data analytics to streamline operations and improve productivity Reporting & Forecasting: Provide accurate production tracking, forecasting, and actionable insights to company leadership Cross-functional Collaboration: Partner with product, underwriting, and other teams to represent your territory's needs and market feedback Quality Assurance: Ensure all customer touchpoints meet company standards and contribute to overall customer experience YOU HAVE Bachelor's degree 10+ years of work experience in professional liability and/or management liability Demonstrated problem solving and project management abilities combined with impeccable business judgment. Experience executing strategic and operational initiatives Highly organized and systemic approach to identifying and solving problems Excellent interpersonal and communication skills to formulate and articulate contractual, technical, financial, and value points with partners and internal Coalition teams Self-directed and self-motivated; excellent communicator and collaborator WHO YOU WILL WORK WITH: Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. Tobias Schuler, Chief Underwriting Officer: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America, where he headed data & analytics & oversaw the data infrastructure behind some of their largest programs. Chris Dinehart, Sales Operations Lead: Chris has spent his career building and scaling high-performing go-to-market organizations across both early-stage startups and global platforms. At Counterpart, he leads Sales Operations, where he focuses on equipping the field sales team with the tools, data, and processes they need to succeed. Previously, he held roles at SecurityScorecard, Mastercard, and Finicity, blending strategic and operational expertise across sales and revenue operations. Brad Bahler, Risk Engineer Territory Manager: Brad has over a decade of experience in management liability underwriting. He managed one of the largest books of small business management liability risks at Travelers, where he was known for his deep understanding of coverage, outstanding submission response times, and boundless enthusiasm for the space Jake O'Donnell, Risk Engineer Territory Manager: Jake started his insurance career at Chubb, where he was able to develop and grow a profitable book of private-for-profit and non-profit management liability business. Jake is known for his exceptional service to industry brokers and his extensive knowledge of management liability. Jake also is a CPCU designation recipient. WHAT WE OFFER Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan. Health, Dental, and Vision Coverage: We care about your health and that of your loved ones. We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members. 401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement. Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay following the birth of the employee's child, and can choose to take an additional 4 unpaid weeks. Non-birthing parents will receive 8 weeks of parental leave at 100% of their regular pay. Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office with the necessary equipment and accessories. Wellness stipend: $100 per month to spend toward an item or service that supports your wellness (i.e. massage or gym membership, meditation app subscription, etc.) Book stipend: To support your intellectual development, we offer a book stipend that allows you to purchase books, e-books, or educational materials relevant to your role or professional interests. Professional Development Reimbursement: We provide up to $500 annually for you to invest in relevant courses, workshops, conferences, or certifications that will enhance your skills and expertise. No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. Charitable Contribution Matching: For every charitable donation you make, we will match it dollar for dollar, up to a maximum of $150 per year. This allows you to amplify your charitable efforts and support causes close to your heart. COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. Our estimated pay range for this role is $180,000 to $250,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $72k-93k yearly est. Auto-Apply 10d ago
  • Engineering Manager

    Counterpart International 4.3company rating

    Remote job

    Counterpart believes in small businesses and is dedicated to helping them do more with less risk. By pairing leading insurance experts with cutting-edge technology, Counterpart empowers small business owners to grow with confidence. Exceptional underwriters, trusted insurance brokers, and prominent insurance carriers come together on the Counterpart platform to support small businesses by providing AI-driven management and professional liability underwriting and claims services. That's where you come in… As an Engineering Manager, you will balance being a prolific individual contributor with coordinating a distributed team of developers. You will help bridge the gap with Product & Business while driving the development of our systems. In addition, you will help to set the culture, rituals, and processes that underpin a high-functioning engineering team and the organization more broadly. AS AN ENGINEERING MANAGER YOU WILL: Lead a team of full-stack developers to execute roadmap projects. Break-down product requirements and technical designs into actionable tasks. Manage cross-team dependencies Alternate between hands-on coding and providing strategic technical guidance (code reviews, technical design evaluations, troubleshooting complex technical challenges, and providing contextual information to ensure team members understand the broader impact of their work). Adapt and refine technical plans as projects evolve to ensure continual alignment with business objectives. Maintain a continuous and transparent dialogue to keep technical efforts aligned with evolving product and business needs. Collaborate with Product Managers by providing detailed insights on the level of effort (LOE) and resource requirements to ensure the product roadmap balances business imperatives and technical feasibility. Actively contribute to the project design phase by taking ownership of technical design to ensure it aligns with product requirements, is scalable, and minimizes technical debt. Continuously mentor team members, provide constructive feedback, and conduct performance evaluations to foster professional growth and high performance. Continuously improve existing systems with an eye toward long-term extensibility and maintainability. Communicate effectively and transparently with all levels of the organization, ensuring the appropriate level of detail to facilitate understanding and engagement. WE LOOK FOR TEAMMATES WHO HAVE: 10+ years building engaging and high-performance web applications with various frontend, backend, and cloud technologies. (We use Python, Django, AWS, React) 5+ years leading team, demonstrating strong leadership skills and ability to manage and mentor. Proven ability to manage complex projects from start to finish. Passion for taking on new problems as we continue to innovate. Experience working with a worldwide distributed team. Excellent communication skills, including conveying complex technical concepts and decision points in an accessible manner to non-technical stakeholders and providing clear, actionable guidance to the team. Demonstrated ability and willingness to contribute hands-on to code and other technical tasks as needed. WHAT WE OFFER Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. Stock Options Health, Dental, and Vision Coverage 401(k) Retirement Plan Parental Leave Home Office Allowance: to set up your home office with the necessary equipment and accessories. Book stipend Professional Development Reimbursement No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. Charitable Contribution Matching COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. Our estimated pay range for this role is $190,000 to $220,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone. We are intentional about making sure people feel respected, supported, and connected at work-regardless of who they are or where they come from. We value and celebrate our differences and believe being open about who we are allows us to do the best work. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $190k-220k yearly Auto-Apply 60d+ ago
  • Senior Manager, Beyond Carbon Benefits Certification

    Winrock International 4.6company rating

    Remote job

    Senior Manager, Beyond Carbon Benefits Certification BUSINESS UNIT: Environmental Resources Trust / ART REPORTS TO: Managing Director, ART The Senior Manager, Beyond Carbon Benefits Certification, is a key position within the ART team responsible for coordinating the finalization and execution of ART's Beyond Carbon Benefits (BCB) Certification alongside ART's existing carbon credit Standard. This position will liaise with other teams within ART to complete the Certification's development process, launch, and implementation, responding to stakeholder demand for certified co-benefits reporting across an array of environmental, economic, social and biodiversity benefits. KEY RESPONSIBILITIES Lead the final steps of the development process for the BCB Certification in collaboration with the ART staff and ART Board to ensure BCB is applicable across jurisdictions, practical to use, rigorous in outcomes and aligned with international frameworks (e.g. biodiversity) and corporate ESG reporting. Manage the implementation of the BCB Certification including developing reporting templates for jurisdictions and verifiers, developing materials for and providing training to stakeholders, and providing verifier oversight. Support the development of website and social media content for the BCB Certification as well as newsletters and blog posts, and compelling print collateral and press releases to ensure engagement with existing and new ART Participants for the Certification. Present to internal and external audiences on the BCB Certification to raise awareness and support broad market acceptance and uptake. QUALIFICATIONS AND BACKGROUND Education: Degree in Environmental Sciences or related field. Experience: The candidate must have at least 10 years of experience in the development and implementation of climate, sustainability, and/or social standards / certifications, knowledge of climate and sustainability markets and policy, strong understanding of jurisdictional REDD+ and an extensive network with key stakeholders including governments, verifiers, NGOs, Indigenous Peoples and Local Community organizations, and the carbon market industry in general. Knowledge of corporate ESG reporting frameworks desired. Skills: Strong writing, editing and speaking / presentation skills; an eye for detail The ability to articulate complex concepts and tailor messaging to multiple audiences with varying degrees of technical knowledge Demonstrated project management skills, with the ability to oversee contractors / consultants as well as to work independently, be persistent, and juggle multiple, sometimes competing priorities Ability to consistently interact with others in a professional, courteous, and tactful manner, maintain a positive attitude and good working relationships, and work effectively in a team setting. Strong interpersonal skills, impeccable integrity and trustworthiness, sense of humor, and diplomatic approach to problem solving. Fluency in spoken and written English and either Spanish, Portuguese, or French is required. Fluency in additional languages is an asset. Other: Must be available to travel for short-term assignments. Commitment to Winrock's mission and interest in market-based approaches to reducing GHG emissions required. Winrock offers competitive pay and an excellent benefits package. Winrock is an equal opportunity employer committed to providing equal employment opportunity for all people. All qualified applicants receive consideration for employment regardless of race, color, religion, sex, gender, national origin, age, disability or any other basis protected by law. At Winrock we have a clear mission: Empower the disadvantaged, increase economic opportunity and sustain natural resources through unwavering dedication to accountability, equity, innovation, integrity and transformation.
    $79k-115k yearly est. Auto-Apply 2d ago

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