IPT Associates jobs in Huntsville, AL - 27301 jobs
Entry Level Service Desk Specialist
Interactive Process Technology 4.1
Interactive Process Technology job in Huntsville, AL
Entry Level Service Desk Specialist Redstone Arsenal/Huntsville, AL
IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.
Our Team:
The Entry Level Service Desk Specialist will provide help desk support for users and Tier 1 and 2 level technical support to the Army Aviation and Missile Center (AvMC) Enterprise as needed. The Specialist will ensure all support requests initiated by end-users outside of the ASC end-user portal are captured in the ASC service management system, including emails, phone calls, web chats, and face-to-face contact. The Specialist will also provide technical assistance support in order to maintain secure and available systems by utilizing industry best practices to resolve incidents and respond to service requests while adhering to DoD cybersecurity policies.
Responsibilities:
Provide help desk support for users
Provide Tier 1 and 2 level technical support to the AvMC Enterprise as needed
Ensure all support requests initiated by end-users outside of the ASC end-user portal are captured in the ASC service management system, including emails, phone calls, web chats, and face-to-face contact
Accurately log all service requests not received through the ASC end-user portal into the ASC service management system
Provide technical assistance support in order to maintain secure and available systems by utilizing industry best practices to resolve incidents and respond to service requests while adhering to DoD cybersecurity policies
Provide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting
Provide expertise in the software and hardware used by the Government/ provide guidance and resolve issues as needed
Provide technical guidance to diagnose, categorize, and troubleshoot routine technical issues
Provide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting
Provide expertise with Account Management-provisioning of user accounts, computing equipment, telephony equipment, and modification of user accounts when requirements arise for changes in user attributes/ Desktop Applications: MS Office, Adobe, JAVA, and similar applications typically deployed in an office setting /Desktop Support: Setup and administration of personal computing hardware and software (desktop PC, laptop, and tablets) including standard peripherals such as monitors, keyboards, mice, speakers, and web cameras (where applicable)/ Mobile Devices: provide technical assistance for mobile devices to include technical support, guidance, utilization, troubleshooting, and training/ Printers: installation and configuration of desktop printers, network printers, print servers, associated drivers, Common Access Card (CAC) release printing, and associated hardware/software/ Security Management: ensuring desired levels of protection for Federal systems, data, and related assets are achieved (e.g., CAC authentication, access control, encryption, intrusion detection, verification, digital signature, user management, role/privilege management, audit trail capture/analysis, etc.)
Support the configuration of new devices and sustainment of existing devices while adhering to Defense Information Systems Agency (DISA) DoD Mobility Unclassified Capability (DMUC) policies, procedures, and guidance
Requirements:
HS diploma or higher
Great communication and organizational skills
No experience necessary-will train
Active Sec+ or ability to obtain within 4 months
Must have the ability to obtain a security clearance (US citizen, etc.)
IPTA is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity.
Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.
#clearance
$44k-61k yearly est. 60d+ ago
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Senior Staff for CFO Act Compliance
Mantech 4.5
Washington, DC job
MANTECH seeks a motivated and experienced Senior Staff for CFO Act Compliance to join our team. You will lead a high-performing team supporting DoD Agency Financial Statements Audit readiness and remediation. This role is mission-critical, offering leadership in financial improvement strategy, audit response coordination, and implementation of internal controls across a classified Air Force environment.
Responsibilities include but are not limited to:
Leading oversight of Financial Improvement and Audit Readiness (FIAR) activities in support of CFO Act compliance
Guiding the development and execution of strategy for audit remediation and financial improvement across classified Air Force programs
Serving as the primary liaison between government stakeholders and external auditors
Documenting business processes and internal controls in accordance with FASAB and GAAP standards
Performing and reviewing substantive and analytical procedures for audit readiness
Leading asset accountability and valuation initiatives
Identifying, managing, and tracking corrective action plans for audit findings
Ensuring quality assurance across deliverables and mentoring junior team members
Compiling and presenting financial data to inform government decision-makers
Providing expert recommendations on complex accounting issues
Minimum Qualifications:
8+ years of experience supporting DoD financial management functions
4+ years of experience managing CFO Act compliance efforts, including interdisciplinary coordination (Acquisition, Logistics, Financial Reporting) in similar-sized organizations
2+ years of audit or audit readiness management experience
Bachelor's degree in Accounting or related field - or 5+ years of equivalent field experience
Active Secret clearance or ability to obtain TS/SCI and JAFAN eligibility
Strong command of Generally Accepted Accounting Principles (GAAP)
In-depth understanding of GAO Yellow Book and Federal Accounting Standards (FASAB)
Proficient in Microsoft Office tools (Word, PowerPoint, Excel)
Demonstrated ability to lead compliance presentations and financial briefings
Proven supervisory experience with minimal need for oversight
Preferred Qualifications:
Advanced degree in Accounting, Finance, or related discipline
CPA or CGFM certification
Experience with Air Force or classified financial systems
Prior work directly supporting the CFO Act Audit or FIAR efforts
Security Clearance Requirements:
Must have a current/active TS/SCI security clearance
Physical Requirements:
Must be able to remain in a stationary position 50% of the time.
Must occasionally move about inside the office to access file cabinets, office machinery, etc.
Must be able to communicate with co-workers, management, and customers, and exchange accurate information clearly in these situations.
$103k-219k yearly est. 2d ago
Team Lead, Inflight Operations Support (Fort Worth, TX, US)
American Airlines 4.5
Fort Worth, TX job
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
Responsible for supervising, directing and coordinating job performance and activities of Specialists, Flight Attendants and Support Staff.
Serve as a liaison between multiple departments located at the Integrated Operation Center (IOC) and Inflight
This job is a member of the Inflight Operations Team within the Customer Experience Division.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Manage a team who is responsible for the daily operation while continually seeking ways to improve our operation and give our customers (Flight Attendants) excellent customer service
Collaborates with various departments within the IOC including Flight, Corporate Security, Social Media, Crew Scheduling, and Hotel/limo.
Work in tandem with Inflight Base Operations Managers and other base employees
Initiates appropriate corrective action, up to and including dismissal
Identifies, leads, and motivates a strong management team in achieving the department's overall objectives, while being an advocate for Flight Attendants at the base.
Participates in task forces and planning activities to problem solve and plan the future direction of the department.
Ensures a quality product is consistently delivered to our customers
Acts as the Manager on Duty or in an operational support role working in the actual operation as required.
Coaches and counsels subordinate employees to ensure a thorough understanding of compliance with all company and departmental policies, procedures, and regulations
Provides guidance in developing team for greater responsibility, transfer, and promotion
Participates in task forces and planning activities to problem solve and plan the future direction of the department
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Bachelor's Degree or equivalent experience
3+ years of relevant experience
Experience working with a diverse group of people
Ability to work shift work, including weekends and holidays
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to secure areas, if applicable
Must Pass U.S. Department of Transportation (DOT) mandated drug test
Preferred Qualifications- Education & Prior Job Experience
Current Inflight, Passenger Service or IOC experience and understanding of working with a contract labor group is desirable
Previous managerial or supervisory experience
Knowledge of AA budgeting, policies, and procedures
Skills, Licenses & Certifications
Excellent interpersonal, planning and organizational skill Strong managerial skills
Ability to effectively coordinate multiple projects at the same time
Ability to manage management, non-management and contract labor workgroups
Ability to lead by example and build consensus with various groups
Proficient in Microsoft Software
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$68k-101k yearly est. 2d ago
Administrative Assistant, Inflight Compliance and Reporting (Fort Worth, TX, US)
American Airlines 4.5
Fort Worth, TX job
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* Administrative Assistant, Inflight Reporting is responsible for ensuring all the safety and non-safety related issues reported by Flight Attendants are recorded and classified accurately in the Flight Attendant Reporting Database (AFARS)
* The role is a part of the Inflight Response team within our Inflight Group
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Responsible for reviewing and classifying Flight Attendant (FA) reports (regulatory and/or non-regulatory)
Responsible for monitoring trends and escalate special issues to leaders and/or corresponding departments
Responsible for managing and distribuing distribute DOT (department of Transportation), CEER (Customer Experience Escalation Resolution), LTMD (Long Tarmac Delay), and Disability cases impacting Inflight Operations
Responsible for conducting data extraction by using, AFARS, and CERS to support adhock reports
Ensure timely delivery of case notifications to Flight Attendants per contractual language and stakeholder teams
Adhere to established communciation channels and contractual requirements throughout the process.
Responsible for managing the monthly Catering Dispute process with internal and external stakeholders
Repsonsible for escalating CERS reports to Inflight Ops support team when FA outreach is necessary
Participate in Flight Attendant engagement events to assist Flight Attendants with application questions and promote the FA Report utilization
Support monthly collaboration/reporting initiatives
Work cooperatively with other team members
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED equivalency
Ability to type 35 to 50 WPM as this position requires timely and accurate record keeping
Intermediate knowledge of computer experience in Word, Excel, Outlook, etc.
Preferred Qualifications- Education & Prior Job Experience
Flight attendant, Inflight Operational Experience, Customer Service, or Catering Operation experience, Customer Experience, Escalation, and Recovery
Advance knowledge in Excel and/or data processing
Data analytics and/or data science related experiences
Knowledge in SABRE, DECS, and FA Crew Portal Suite
Skills, Licenses & Certifications
Ability to learn additional computer applications
Ability to make independent decisions and collaborate with manager and team members
Strong communication skills with the ability to interact effectively with all levels throughout the organization
Ability to perform efficiently with minimal supervision and strong attention to detail
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$33k-41k yearly est. 2d ago
Nuclear Program Analyst/Engineer
Mele Associates, Inc. 4.1
Washington, DC job
Apply now
Full-Time
On-site
1000 Independence Ave SW Washington, DC 20585, USA
The Program Analyst position will provide direct support to the NA-113 Policy Director and Deputy Director, program managers, and other staff. Position will provide weekly status reports of assigned tasks to the Team Leader and NA-113 management. Essential functions will include:
Receive input from program managers in NA-113 and review the NA-113 policy and plans for accuracy and consistency, maintain an archive at headquarters, and distribute to NA-113 program managers and leadership.
Apply analysis tools to create deliverables which integrate program execution data and policy performance metrics.
Track, update, and submit milestones from Federal Program Managers and National Laboratories.
Review current program performance activities, challenges, and opportunities for improvement, and recommend enhancements to improve efficiency and effectiveness.
Draft official memoranda, briefing materials, and NA-113 documents.
Perform technical editing of documents in accordance with DOE directives.
Catalog and maintain a tracking system for tasks assigned to the NA-113 team.
Attend meetings related to policy and provide summaries to NA-113 leadership and staff.
Provide logistics support for meetings, technical seminars, and program reviews, including but not limited to travel coordination, facility coordination, classified network and VTC coordination, agenda creation, material collection and organization.
Provide technical writing, including but not limited to writing from scratch, editing documents, improving documentation, proofing Standard Operating Procedures (SOPs), composing newsletters, formatting Government documents, and supporting Executive Secretariat deliverables.
Draft, revise, and edit memoranda, reports, articles, manuals, specifications, presentation materials, websites, emails, and other technical documents, using rough outlines and materials.
Edit more complex technical data for use in documents or sections of documents such as manuals, SOPs, program implementation guidance, or annual reports to Congress.
Adhere to established style guidelines and standards for texts and illustrations to meet business needs and establish new style guidelines when necessary.
Create, compile, and analyze assessment and program team inputs, safeguards and security systems requirements, system design specifications, technical system designs, configuration control requirements, and test and training specifications.
Create effective communication materials, such as briefings for program teams and senior management.
Provide general administrative duties as needed. The ability to quickly and accurately spot and fix errors (from formatting to grammar to logical flow) is essential.
Assist in creating project plans in project management software, such as Microsoft Project.
Work during non-standard hours, weekends, and holidays may be required.
Additional duties as assigned.
MINIMUM QUALIFICATIONS
Bachelor's degree from an accredited university or college, plus 3 years' experience.
Strong, clear, and concise communication skills to explain research status to managers.
Current DOE Q or DOD Top Secret security clearance
3-5 years' experience in technical writingforgovernmentoffices.
Highly effective communication skills (written and oral), effective work in fluid,fast-paced environment, essential teamwork skills, detail-oriented
PREFERRED QUALIFICATIONS
Familiarity with DOE operations with general knowledge of agency organization and structure.
Experience with NNSA weapons Laboratories.
Experience with OES activities at the National Laboratories.
LOCATION:This is an on-site position in Washington, DC.
SALARY:Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position.
BENEFITS
Employer Paid, High Quality Employee Medical, Dental & Vision Care
Low-Cost Family Health Care offered
11 Federal Holidays and 3 weeks' vacation
401k with Generous Employer Match
Cross-training opportunities
With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority‑owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity.
MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$81k-116k yearly est. 5d ago
Technical Author
Arm 4.8
Austin, TX job
We are seeking a motivated early-career Technical Author to join our Strategy and Ecosystems team. This is an excellent opportunity for recent graduates or career changers who are strong communicators and want to grow a career in technical writing. You'll work on the Arm Learning Paths project (************************ creating documentation that helps developers build software on Arm technologies. This role provides hands-on experience with modern AI-assisted documentation workflows, version control, and developer collaboration tools.
Responsibilities:
Review and edit Arm Learning Paths and Install Guides to ensure clarity, accuracy, and accessibility
Learn and apply docs-as-code workflows using Git and Markdown
Use AI tools to assist with drafting, editing, and optimizing content for readability and SEO
Review and validate AI-generated content to ensure alignment with technical and editorial standards
Collaborate with engineering, product, and marketing teams to plan and prioritize content updates
Develop time management skills to meet regular content release schedules
Support accessibility and inclusive design practices in all documentation
Required Skills and Experience :
Bachelor's degree in English, Linguistics, Communications, Computer Science, or related field (or equivalent experience)
Excellent written communication skills with strong grammar and editing abilities
Interest in technology and software development concepts
Curiosity and willingness to ask questions to learn from technical experts
Strong attention to detail and dedication to quality
Collaborative approach and eagerness to learn new tools and skills
"Nice To Have" Skills and Experience :
Familiarity with style guides helpful but not required - we'll teach you!
Command-line tools and version control (Git) - learned gradually over first 3 months
Documentation formats like Markdown and static site generators such as Hugo
AI-powered content creation, editing, and optimization tools such as ChatGPT, Claude, and GitHub Copilot
Salary Range:
$134,300-$181,700 per year
We value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process.
Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Hybrid Working at Arm
Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$134.3k-181.7k yearly 2d ago
SRAM Circuit Design Engineer
Apple Inc. 4.8
Austin, TX job
Do you have a passion for crafting entirely new solutions? Be a part of a world-class silicon design team which delivered an incredible high performance M1 chip for our Mac line of products and chips for our flagship products (iPhone, iPad, Mac, Airpods, HomePod and Watch). As part of our Digital Custom Group (DCG), you'll take imaginative and revolutionary ideas and determine how to turn them into reality! You and your team will apply engineering fundamentals and start from scratch if needed, bringing forward-thinking ideas to the real world. Join us, and you'll help design the foundation that allows us to bring customers experiences they've never before envisioned! This is a highly visible role at the heart of a silicon design effort, making a critical impact delivering products to market quickly. Your designs will strongly influence CPU / GPU / SoC / Neural Engine / Camera designs in Apple's Custom Silicon group.
Imagine yourself at the center of our hardware development effort. Where you will collaborate with all fields, playing a strategic role of getting functional products to millions of customers quickly. You will have the opportunity to integrate and come up with new insights, work with a team of hardworking engineers, and implement groundbreaking techniques of Machine Learning, Circuit design in Apple's marquee products like M1 and A14 Bionic. As an SRAM Circuit Designer for the Digital Custom Group, you will perform the following: - Design and implement custom digital circuits for SRAM design. - Work with an extraordinary logic/architecture team to formulate design specifications. - Define architecture/topologies optimizing for power, timing, area and yield. - Schematic capture, simulations/analysis, margin verifications. - Functional equivalency and DFT modeling. - Work with layout team to create optimal GDS. - Verify extracted GDS meets design specifications. - Backend verification, IR/EM. - Write RTL, validate use-cases, verify against design schematics. - Support post-silicon effort to enable productization.
We are looking for applicants with work experience within a SoC design cycle, developing circuits and SRAM/Register File for low power, low voltage and high performance. Knowledge of Cache design/architecture, memory hierarchy is a huge plus. Working knowledge of RTL modeling. Solid understanding of industry-standard design tools. Deep understanding of nanometer device physics, leakage mechanisms, technology interactions with device behavior. Ability to devise experiments and analyze data for silicon debug. Machine Learning algorithms (ML) and scripting is a big plus
Minimum requirement of a BS degree.
$117k-149k yearly est. 2d ago
Senior Systems Administrator
Mantech 4.5
Washington, DC job
MANTECH seeks a motivated, career and customer-oriented Senior Systems Administrator to join our team in Washington, DC.
Responsibilities include but are not limited to:
Serves as a Customer Advocate supporting VIP level customer; must present professional image and communicate well. Provides in-person, "white glove" support to key stakeholders.
Responsible for providing support to end-user community on difficult hardware, software and network related problems, questions, and use.
Provides resolutions to out of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem.
Responds to trouble tickets, customer calls for support as well as in-person support assistance. Responsible for providing in-depth and high level, support to end-user community on hardware, software and network related problems, questions, and use.
Troubleshoot and resolve incident tickets to include data storage, network connectivity, Active Directory accounts and security groups, and third-party software.
Update and manage assigned tickets to include daily work notes and customer updates throughout the ticket lifecycle.
Troubleshoot customer equipment to include desktops, Multi-Function Print devices, video teleconference hardware, and various other IT assets.
Minimum Qualifications:
Minimum of five (5) years of related experience in computer hardware, software, networking systems, and in the set-up, configuration, use, and troubleshooting of computer systems.
Demonstrated experience troubleshooting and resolving issues with data storage, network connectivity, Active Directory accounts and security groups, third-party software, VDIs, desktops, thin clients, printers, scanners, fax machines, and MFDs.
Demonstrated experience managing and updating customer tickets in a ticketing system.
Outstanding customer service skills and practices.
Experience contributing to a service desk technical knowledge base.
Compliance with DoD 8570.01-M/8140.01 and have CompTIA Security+ certification
Preferred Qualifications:
Proficient with SolarWinds Web Helpdesk
Proficient working with SharePoint and supporting customer related issues
Proficient working with and supporting Microsoft Office products
Clearance Requirements:
Must have a current/active TS/SCI clearance and the ability to obtain and maintain a Yankee White Clearance.
Physical Requirements:
Must be able to be in a stationary position more than 50% of the time
Must be able to communicate, converse, and exchange information with peers and senior personnel
Constantly operates a computer and other office productivity machinery, such as a computer
The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
$85k-110k yearly est. 2d ago
Manager, Strategic Sourcing (Fort Worth, TX, US)
American Airlines 4.5
Fort Worth, TX job
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is a member of the Procurement Team within the Finance Division Join a newly established team of Strategic Sourcing - part of Procurement team reporting into the Chief Procurement Officer.
This role is responsible for leading a team of Strategic Sourcing Professionals to achieve company and stakeholder results.
Procurement is among the fastest growing professions in the world. You will be responsible for a team of professionals which drives long-term cost reductions and improves supplier performance through development and implementation of robust category strategies.
Lead a team of highly driven and energetic Sourcing professionals responsible for achieving company and stakeholder goals with a passion for data-driven decision-making and intellectual curiosity.
Support the team in executing impactful projects with high visibility to the senior leadership team, providing opportunities to showcase your business athlete mindset and storytelling abilities.
Drive the development and implementation of category strategies, ensuring they are solutions-oriented and performance-based.
Develop a strong professional network and enhance your executive presence by collaborating with cross-functional teams and external partners.
Continue growing your leadership skills and procurement expertise in a dynamic and fast-paced environment.
What you'll do
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Embodies American Airlines leadership attributes and models the behaviors of Caring, Collaboration, Development, Results and Future
Responsible for development of robust category strategies which are based upon a deep understanding of the market and are aligned with company and internal stakeholder priorities. Category strategies are expected to produce measurable cost reductions and working capital benefits while ensuring supplier accountability and driving performance
Lead the development of robust category strategies based on a deep market understanding and aligned with company and internal stakeholder priorities. These strategies should produce measurable cost reductions and working capital benefits while ensuring supplier accountability and driving performance.
Implement and track results of robust category strategies with year-over-year cost reduction and working capital improvements
Communicate and present category strategy recommendations and results to all levels of management including Officer level interaction
Communicate and present category strategy recommendations and results to all levels of management, including officer-level interaction, using your storytelling skills to convey complex concepts effectively.
Proactively manage relationship between supplier executive teams and internal stakeholders to strengthen business relationships. Ensure regular supplier/stakeholder dialogue and where applicable establish business reviews to affirm expectations and review objectives & key results. Business reviews should focus on accountability for root cause of problems, identification of solutions, and tracking of plans/results
Lead and develop team members across the organization.
Lead and develop team members across the Procurement organization, fostering an environment that values form writing, intellectual curiosity, and performance-based outcomes.
Leader will ensure adherence to department policies, company legal requirements, corporate ethics and business standards and Resource Approval Policy (RAP) compliance
Conduct market research and competitive analysis to inform category positioning and innovation
Stay abreast of emerging AI technologies and tools relevant to category management
Lead pilot projects to test and scale AI applications, ensuring measurable impact on performance and cost savings
All you'll need for success
Minimum Qualifications - Education & Prior Job Experience
* Bachelor's degree in related field or equivalent experience/training
* 7 years of relevant experience in Procurement, Supply Chain, Finance, or Business Administration/Management
Preferred Qualifications - Education & Prior Job Experience
Post-graduate degree in relevant field or equivalent experience/training
12+ years of relevant experience in Procurement
5+ years of experience leading Strategic Sourcing team(s) with direct reports
Experience in sourcing and/or leading the sourcing teams in Customer, Airport, or Professional Services areas
Skills, Licenses, and Certifications
Ability to be an action-oriented leader with the natural ability and desire to effectively engage employees, stakeholders, and suppliers to produce strong results
Ability to demonstrate leadership skills with the ability to manage multiple tasks and effectively lead those in their span of care
Ability to lead teams to develop and implement effective category strategies
Skills in negotiation, contract management, and driving supplier performance
Strong analytical thinking and strategic problem-solving skills
Strong process analysis/development skills
Strong proficiency in data analysis tools (Excel, SQL, Power BI/Tableau/Alteryx)
Demonstrated ability to drive change and influence cross-functional teams
Ability to demonstrate an aptitude for problem-solving and strong quantitative and analytical skills
Ability to manage multiple and diverse projects with changing priorities
Passion for sustainability and sustainable sourcing practices
Proficient in Microsoft Office (Excel, PowerPoint, Word)
Knowledge of Coupa or other procurement related sourcing tools and systems
Ability and willingness to travel extensively throughout the Domestic and International network
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$66k-87k yearly est. 2d ago
Order to Cash Accountant
Apple Inc. 4.8
Austin, TX job
Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Join the Apple Finance organization and make a positive impact on a company that is known for its impressive lineup of products and services. At Apple, we share in a commitment to excellence, all with one unified vision - creating innovative products that delight customers. Finance is about "fueling innovation". We do this by hiring quality individuals with integrity, accountability, partnership, excellence and analytical thinking.
Apple's Global Business Solutions (GBS) team partners across functions, including Retail, Sales, Operations, Ru0026D and Services. In addition to driving operational excellence in core finance processes, GBS provides cross-functional insights to enhance compliance, operational efficiency and business performance. As a support organization, our mission is to find opportunities and influence outcomes for our business partners, while anticipating and managing risk. If you have a passion for learning and growth, solid operations experience, with the right balance of problem solving and critical thinking, this evolving, dynamic team could be for you. We are now seeking a Cash Applications Analyst to join the Americas Order-to-Cash team. You will work with a team of analysts focused on matching payments to accounts, provide cash visibility and support business decisions. You will partner closely with cross-functional and global teams to streamline processes, strengthen controls, and leverage emerging technology to provide world-class support to all lines of Apple's business across AMR and beyond.
Experience in cash applications and accounts receivables Excited to learn new tools, systems, and emerging techniques to enhance performance and drive meaningful impact. Familiarity with Tableau, Python or SQL is a plus Strong communicator and collaborative team player who builds trust, aligns stakeholders, and contributes to team success Demonstrated ability to analyze complex issues within interconnected systems and processes, identify root causes, and help develop effective, data-driven u0026 global solutions Understanding of (or willingness to learn) core business and finance processes, with the courage to challenge the status-quo to deliver results effectively
Bachelor's degree in Finance, Accounting, Business, or a related field (or equivalent practical experience). 4+ years of experience in a finance or operations role, with experience supporting high-performing teams, leading projects and processes in a multinational company Strong analytical skills, attention to detail, and proficiency with Excel and ERP systems (e.g., SAP, Oracle)
$106k-142k yearly est. 2d ago
Supervisor, AACU Support Services (Fort Worth, TX, US)
American Airlines 4.5
Fort Worth, TX job
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Support Services team consists of two departments: Imaging and Mailroom. Principal duties and responsibilities listed are representative of the overall duties performed by the department. The Support Services Supervisor would be a working leader, proficient at these tasks and in addition, but not limited to, provide first level of support for department issues, team performance reviews, scheduling and managing procedural documentation
What you'll do
Manage the daily Support Services operation
Lead, coach, educate, train, and motivate Support Services' team members
Evaluate daily workload and assign daily tasks as needed, ensuring accuracy and completion of all work
Facilitate and support departmental projects, including recommending initiatives and projects to streamline and automate departmental work
Cross-train employees to perform both imaging and mailroom duties
Maintain current departmental policies and procedures
Assist Manager on departmental annual budget, explaining monthly variances and developing project and capital expenditure recommendations
Perform administrator duties and vendor management oversight for the third-party applications utilized
Perform other duties, as assigned
As a working Supervisor, the selected candidate will also daily be spending a significant portion of their time doing the operational work within Support Services:
Receive, sort and distribute incoming mail
Receive incoming deliveries to be delivered throughout the Credit Union
Process outgoing mail and packages
Operate and maintain postage metering system as well as the letter folder/stuffer equipment
Track and log documents, postage and packages using electronic tracking system and computer software
Work directly with all parcel delivery services and assist all Credit Union departments with mail services
Maintain copy paper supply and fulfill branch supply orders
Order the delivery and pickup of documents from off-site storage facility
Prepare documents for imaging
Index documents received electronically or in paper batches
Import and process documents from the network
Process exceptions in the departmental research folders
Index and delete documents from the imaging system
Maintain and adhere to records retention and destruction policies
Clean out backfiles from off-site storage facility
Process returned Visa debit cards
Assist users with document research requests
Sort returned mail
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and ensuring that his/her work is compliant with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High school diploma or GED
Preferred Qualifications- Education & Prior Job Experience
* Experience utilizing standard computer applications and performing data-entry with a high degree of accuracy
* Previous successful leadership experience
Skills, Licenses & Certifications
Skilled in Microsoft Office software (e.g., Word, Excel, Webex)
Ability to exercise excellent member service skills
Ability to interact professionally with all levels of staff and members
Ability to effectively communicate with all levels of staff, both verbally and written
Ability to self-motivate with strong organization skills and capacity for attention to detail
Ability to utilize a computer and perform data entry work in an efficient and accurate manner
Ability to coordinate daily work of a team and provide guidance and feedback in a supportive manner
Ability to lift 40 pounds
Ability to sit and/or stand for extended periods of time
Ability to maintain satisfactory performance and attendance
Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$45k-63k yearly est. 2d ago
Manufacturing Engineer
Comrise 4.3
Tuscaloosa, AL job
Company is helping our client find a Manufacturing Diagnostics Engineer to support the bring-up, validation, testing, and troubleshooting of the company's products, as well as the development and implementation of diagnostic systems and infrastructure.
In this role, you'll develop, refine, and scale test processes for the electrical and firmware systems of the company's primary drive module subassembly, which is ultimately assembled onto the vehicle.
The ideal candidate has strong debugging and diagnostic skills, hands-on experience with automotive networking and firmware testing, and enjoys working cross-functionally in a fast-paced manufacturing environment.
As a Manufacturing Diagnostics Engineer, you will:
Serve as the first line of defense for electrical, firmware, and functional issues on the drive module manufacturing assembly, including software, firmware, harnessing, networking (CAN, LIN, Automotive & Standard Ethernet, GMSL), hardware, and infrastructure.
Troubleshoot and resolve electrical and firmware issues at the manufacturing supplier (e.g., flashing firmware, updating test sequences, repairing harness connectors, terminals, and wires).
Work closely with multidisciplinary engineering teams to interpret component- and vehicle-level requirements and translate them into scalable, system-level validation test scripts and cases.7
Develop work instructions, troubleshooting guides, and workaround documentation for operators on the manufacturing line.
Design and implement next-generation diagnostic architectures to support higher-volume production in future manufacturing lines.
Daily tasks
Responsibilities Serve as the first line of defense for all electrical and functional issues on the drive module manufacturing assembly including but not limited to software / firmware, harness, networking (CAN, LIN, Automotive and Standard Ethernet, GMSL, etc.), hardware, and infrastructure issues. Resolve electrical and firmware issues at manufacturing supplier by flashing firmware, updating test sequences, repairing harness connectors / terminals / wires, etc. Work closely with multidisciplinary engineers to collect and interpret the component and vehicle level requirements and translate them into scalable system-level validation test scripts and test cases Develop work instructions and troubleshooting / workaround guides for operators on the Manufacturing line Design and implement future manufacturing lines involving the next generation diagnostic architecture to support higher volume production
Required skills
Qualifications Bachelor's degree in a relevant area such as Electrical Engineering or Computer Science. Very strong troubleshooting and debugging skills and experience, including reading, troubleshooting, and injecting packets over various network protocols such as CAN, LIN, and Ethernet 2-4 years of experience with automotive controller integration testing or test script development / programming in high-level languages such as Python Experience with Github or similar tools for software management Strong background in Linux and shell / bash / terminal scripting Bonus Qualifications Master's degree in a relevant area such as Computer Science or Engineering Experience with integration and automation of manufacturing and test equipment Background in creating, reading, and writing to tables in SQL database Experience with computer network engineering, TCP / IP protocols, communication over API
Business driver of role
As a Manufacturing Diagnostics Engineer, you will be a part of the team that executes processes to bring up, validate, test, and troubleshoot the company products as well as implements diagnostic systems / infrastructure. You will develop and improve our processes for testing the electrical and firmware systems of the primary drive module subassembly that is ultimately assembled onto the company vehicle.
$67k-89k yearly est. 5d ago
Apple Pay eCommerce Merchant Specialist
Apple Inc. 4.8
Austin, TX job
Apple Pay and Apple Wallet continue to grow and become integral to the daily lives of our consumers, and with more developments to come, it's an exciting time ahead for the Apple payments and services business. The Wallet, Payments and Commerce (WPC) team is looking for an Apple Pay eCommerce Merchant Specialist to initiate and actively engage with potential e-Commerce merchants to drive Apple Pay acceptance, and to enable a best-in-class integration on their digital Channels (Web and App). The Apple Pay team help merchants transform the way people shop online and through Apps. We inspire merchants to transform their eCommerce experiences leveraging Apple's iOS platform and payment features.
This is a highly cross functional role that will build rapport through collaborative and engaging communication with external partners (merchants u0026 strategic partners), as well as internal partners within WPC organization (Business Development, Product and Operations teams just to name a few).
.
Excellent communication skills via various mode of communications (email, phone, or in person), with exceptional ability to navigate and collaborate within large complex organizations Self-driven, and motivated professional with strong organizational skills with the ability to multitask and the ability to stay focused with minimal supervision Results orientated with ability to provide continued momentum and focus throughout short, medium and long sales cycles. Proven results in a quota-carrying role, with experience in pipeline management, and sales forecasting Excellent problem solving skills with the ability to manage through ambiguities with attention to details High English proficiency required (reading, writing and speaking) Bachelor degree or 3-5 years of sales or business development experience Solid understanding of Retail/e-commerce and/or Payment industries a plus
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Hiring Locations: U.S. Various
The Opportunity
There are billions of Business Professionals and Consumers in the world who want to be both creative and efficient to accomplish their objectives. They see AI and conversational interfaces as a more productive way to accelerate creative storytelling and to quickly synthesize information across multiple documents. They are looking for quick and easy tools that are available on every computing surface and an easy onramp that allows them to trial products and subscribe based on the value derived. As the need for creative expression continues to grow exponentially, creativity and productivity are merging. AI can make them more creative and productive in their business context.
The job of the BP&C sales team is to bring this guiding message to our enterprise customers and to show how Adobe can provide value and compete against a new host of broad-based productivity products in the market.
Business Goals
The opportunity described above for Business Professionals and Consumers will be the driving force of the Business Professionals and Consumers sales (BP&C) team. That team will be responsible for Adobe Acrobat and Adobe Express in the enterprise segment. Those products have increasing interconnected enterprise workflows that allow business professionals to understand and synthesize documents and other corporate material to produce highly designed and creative output via Express. This combination of insights and creativity lies at the center of what are customers are seeking and what the BP&C sales team is chartered to represent.
Team Traits
The BP&C team needs to have the following traits:
* New Landscape & Knowledge - well-versed in a new landscape of productivity tools that are being positioned across the enterprise and how Adobe's offerings stack up against a new competitive landscape.
* Demand-led Sales - the ability to identify net new use cases for business professionals, to run a full sales cycles from deck and demo to identification of pain and metrics to POC to close as both out of cycle and part of a renewal.
* Pipeline Generation - personal responsibility over pipeline generation to new functional buyers of our business professional offerings beyond the traditional Acrobat user and into marketing, field sales, and knowledge workers.
* New Products & Demo - the ability to personally sell, position and demo Acrobat, Express plus a host of potential new products and offers including integration of Express into Co-Pilot, ChatGPT and other business professional products and integrations from Adobe. Members of this team are proxies for knowledge workers so therefore this team needs to show how companies can benefit from our offerings personally.
* Technical Knowledge, Curiosity & Understanding - the ability to do simple demonstration of products without technical help to demonstrate the value and ease of use of our products to the business professional.
* Change Agility & Growth Mindset - Comfort operating in ambiguity and evolving GTM. Willingness to test/learn new plays and iterate quickly. Ability to influence peers to adopt the new persona-based approach.
* Cross-Functional Influence & Internal Navigation - Ability to work with PMM on use cases and industry plays. Ability to partner with core sellers for multiproduct deals without channel conflict. Ability to influence product and GTM teams with persona feedback.
* Strong Operational & Pipeline Discipline - CRM excellence (Clari hygiene, usage tracking, qualification). Velocity pipeline motions (prioritization, expansion triggers). Strong collaboration with Marketing, BDR, Renewals, and Product for feedback loops.
Specialist Requirements
* Pipeline Generation - personal responsibility and activity around pipeline generation with weekly expectation of 5/5 outbounding of 5 contacts to 5 accounts per week. Will do personal outbounding in addition to working with and directly BDR to hit a target of 3 new business meetings (representing expansion or new opps) per week.
* Technical Understanding, Curiosity & Ability to Demo - understanding of Acrobat, Express, Express integrations with ChatBots and net new products that might be introduced by Adobe into this audience. A clear understanding of the competitive landscape for "worker" productivity tooling including Co-Pilot, ChatGPT, Canva, Gamma and others. The ability to demo on sales calls both Acrobat/AIA/Spaces, Express and Express integrated into ChatBots including net new use cases like generative presentations and other that represent net new enterprise workflows which span our products.
* LOB Personas - ability to reach out to, message and hold sales conversations with line of business personas including C-level or C-level -1 roles in sales, marketing, IT, finance, HR, legal and more.
* Deal Progression & Business Case - the ability to run a complex enterprise deal cycle from initial meeting through proof of value to business justification and close both as part of a renewal, but equally importantly, through anniversaries and out of cycle.
* Competitive Positioning - the ability to clearly articulate why Adobe's solutions are better than other products in market for PDF clones, but more importantly, through a host of new productivity tools in the market today including CoPilot, ChatGPT, Canva, Claude, Gamma and others. Fluency in real-world use cases: Sales decks, HR onboarding workflows, operations playbooks, marketing content creation, contract workflows.
* Executive Engagement - the ability and willingness to engage with the highlevel levels of our enterprise customers to talk about Adobe's offerings in the business professional space. Clear ability to "hold the room" at a CEC, to speak other customers success with our products and beyond.
* Leading Indicators - personal responsibility and ownership over leading indicators in meeting counts of 3 new business meetings and 10-15 customer meetings per week.
* Commercial Acumen & Deal Strategy - ability to run full deal cycles for professional-grade tools. Expertise in identifying expansion signals (usage, seat growth, departmental adoption).
* Consultative & Solution-Based Discovery - Ability to demo AI-powered workflows that combine multiple Adobe products. Ability to translate AI capabilities into productivity/business outcomes, not technology. Proficient in ROI justification around "cost savings" or "revenue growth". Ability to lead consultative conversations with cross-functional teams. Distilling complex customer needs into 1-2 high-impact value drivers. Framing problem statements and ROI for executives and end-users.
* Product Evangelism & Customer Education - Skilled in running workshops, enablement sessions, demo days. Ability to simplify complex workflows into intuitive stories. Evangelizing Adobe's AI productivity stack in a way that resonates with non-creative, non-technical buyers.
* Slack - ability and willingness to communicate via Slack for deal updates, team communication and communication broadly with product and marketing spanning our BP&C products.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $381,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $263,300 - $381,350 In New York, the pay range for this position is $263,300 - $381,350 In Illinois, the pay range for this position is $247,500 - $358,350
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$73k-114k yearly est. 2d ago
Civil Engineering Technician
Talent Software Services 3.6
Dallas, TX job
Are you an experienced Civil Engineering Technician with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Civil Engineering Technician to work in Dallas, TX.
The Virtual Design & Data Solutions (VDDS) Staff Engineering Technician, under general supervision, performs advanced functions requiring technical knowledge and use of electronic applications, standards, and document control processes/procedures in support of creating or modifying deliverables. This role will be responsible for the development of site drainage, grading, and utility plans using Autodesk Civil 3D and Bentley MicroStation. This role will be within the Governments & Water Utilities (G&Wu) group, supporting client needs related to water, wastewater, linear pipelines, and other water-related solutions. Functions in a project engineering technician capacity. Under general direction, supports engineering and design teams by developing and modifying technical deliverables. Applies foundational engineering principles and established design practices to create moderately complex design concepts and solutions. Utilises digital tools and design software (e.g., CAD, BIM, 3D modeling) to create, modify, and maintain technical documentation, drawings, and project deliverables. Provides technical guidance and may offer direction to other engineering professionals and technicians to ensure quality and consistency across project outputs.
Primary Responsibilities/Accountabilities:
Applies knowledge of standards, systems, document control, departmental guides, applicable codes, and client policies and procedures.
May review project requirements and accurately determine the correct format and contents of the required deliverables.
Proactively applies the client Quality Program to deliverables. Demonstrates personal accuracy and supports continuous improvement and change management efforts.
Reviews design inputs to ensure consistency. Assists to ensure deliverables are in compliance with the specific codes and standards suitable for the project.
May apply basic engineering principles and established design practices in developing moderately complex design concepts and deliverables. Begins to apply judgment and make decisions with respect to deliverables and input interpretation.
Capable of handling difficult technical assignments within an area of expertise and can provide technical guidance to other professionals.
Performs design calculations, detailed material quantities and estimates, and records.
May review the deliverables of others.
May define work assignments and maintain schedules.
May program control systems or participate in other plant start-up activities associated with a specialized area of expertise.
Coordinates with other design group personnel to review and exchange project information necessary for design development.
May support field activities. Focuses on the needs of internal clients while utilizing an understanding of external clients' main interests and drivers.
Proactively seeks and shares knowledge of the latest technologies and processes.
May apply judgment and make decisions with respect to deliverables and input interpretation.
Qualifications:
Advanced Autodesk Civil 3D is required with the use of pipe/pressure networks, proposed grading surfaces, and plan and profile development.
Must be familiar with plan & profile drawings, alignments, pipe networks, and grading.
Typically, a minimum of 5 years of related work experience.
Autodesk Civil 3D
Autodesk AutoCAD
Bluebeam
Experience in the appropriate electronic applications and programs required for performing assignments, including but not limited to CADD or other electronic applications.
Advanced ability to interpret engineering deliverable content as assigned.
Basic knowledge of engineering standards, systems, document control, departmental guides, and B&V policies and procedures.
Basic industry knowledge and technology trends.
Basic knowledge of the company quality program.
Basic knowledge of other disciplines.
Basic knowledge of construction & constructability practices & principles.
Basic knowledge of engineering design principles and applicable design guides related to the assigned engineering discipline.
$46k-62k yearly est. 3d ago
Collections Specialist
American Innovations 4.1
Austin, TX job
Who we are: American Innovations protects people and the environment by providing proven compliance solutions to oil and gas professionals from the field to the office. More than 30 years of experience drives innovative solutions that address the need for efficient data collection, reporting, and analysis - an integrated family of hardware, software and professional services backed by relentless customer service.
Position Summary: We are seeking a detail-oriented Collections Specialist to join our Accounting Team. The ideal candidate is naturally curious, not satisfied with the status quo, and eager to understand and improve our processes. While 1-2 years of professional experience is beneficial, we value candidates who demonstrate exceptional attention to detail, a strong ability to dig into data and problems, and a proactive approach to questioning and enhancing current workflows.
Core Responsibilities:
Collections & Customer Service:
Oversee daily collection processes, maintaining ownership of the Accounts Receivable Aging, overdue accounts, AR metrics, and account monitoring for assigned accounts.
Communicate with customers via phone and email to follow up on overdue balances, ensuring respectful and solution-oriented interactions.
Address short-paid, overpaid, and duplicate invoices efficiently.
Maintain accurate documentation of all customer interactions, payment arrangements, and collection activities for audit compliance.
Manage and regularly update client addresses and contact information.
Support the escalation process with thorough maintenance of shared workbooks and communication with Customer Operations and Sales Management.
Submit regular updates on collection status, aging reports, and repayment trends.
Consistently deliver exemplary customer service, demonstrating genuine care and respect for others.
Billing Support:
Upload invoices into designated customer portals and manage portal accounts/contacts for assigned clients.
Create credit tickets in the Jira ticketing system and assist with monitoring/updating Proforma invoices within Jira.
Research and resolve discrepancies in cash receipts, including short payments and unapplied cash.
Serve as backup for billing new orders as needed.
Analytical & Compliance Duties:
Support financial audits (including sales tax, workers comp, benefits, etc.) and assist with tax projects related to sales and use tax.
Contribute to inventory valuations and gain understanding of the product billing cycle's impact on inventory transactions.
Assist with documenting accounting processes, data cleanup in Great Plains, and suggest process improvements.
Learn payable transaction processes to provide backup support.
Help process cash transactions (RDS deposits, wires, ACH) and collection metrics.
Requirements
What you need to be successful:
1-2 years experience in accounts receivable, billing, finance, or a related field (beneficial but not required).
Exceptional attention to detail; able to spot inconsistencies and errors with ease.
Analytical, inquisitive approach-actively seeks to understand and improve processes.
Strong organizational and documentation skills.
Proven ability to provide exemplary customer service and resolve issues efficiently.
Comfortable learning and leveraging AI/automation tools (e.g., formulas, email communication).
Familiarity with Microsoft Great Plains and Jira is a plus.
Team player who collaborates well and adapts to changing priorities.
Successful applicants must be eligible to work in the US (visa sponsorship is not provided at this time) and must be able to pass a pre-employment background and drug test. American Innovations is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$30k-38k yearly est. 2d ago
Chief Human Resources Officer New Washington, DC
Decisions LLC 4.2
Washington, DC job
Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
We are currently seeking a dynamic and experienced Chief Human Resources Officer to join the executive leadership team. This critical role will be responsible for developing, shaping and leading all HR efforts for the organization, from employee success, people strategy, benefits, and talent acquisition. The Chief Human Resources Officer will drive initiatives that build an inclusive, high-performance culture aligned with our business goals and values. This individual will report directly to our CEO.
As the Chief Human Resources Officer, you will architect and execute Decisions end-to-end people strategy that will help the company scale. You'll own payroll, benefits, talent acquisition, onboarding, engagement, performance management, productivity, and retention initiatives-ensuring every phase of the employee lifecycle is aligned to our strategic vision. You will partner with the executive team to build high-performing leaders, embed the Decisions culture across all levels, and define, measure, and report on the KPIs that drive our People agenda.
Responsibilities
Build, empower, and lead high-impact teams across Employee Success, HR Operations, and Recruiting, ensuring operational excellence in every aspect of the People function.
Act as a thought partner to the CEO and executive team on organizational design, change management, and global workforce planning.
Partner with the executive team and senior leadership to align people programs with evolving business priorities and long-term vision.
Drive adoption, continuous improvement, and innovation in performance management, raising the bar for individual and team achievement across the company.
Assess and enhance people processes using modern analytics, HR technologies (such as Rippling & Greenhouse), and data-driven insights.
Champion new approaches and fresh ideas for engagement, retention, manager development, and employer branding-constantly innovating toward a best-in-class employee experience.
Foster a vibrant, inclusive culture through energetic leadership, authentic communication, and processes that support growth, accountability, and belonging.
Oversee total rewards strategy to ensure competitiveness, fairness, and alignment with business goals.
Ensure HR practices comply with relevant laws and regulations across all geographies while aligning with ethical and cultural standards.
Qualifications
Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field-Master's preferred.
Proven experience as a Senior HR Leader (VP/Head of People, Chief People Officer, or equivalent) in a high-growth, B2B SaaS or technology company.
Proven experience building and scaling HR functions from scratch in a dynamic, fast-paced environment.
Deep knowledge of employment law, HR compliance, and best practices for a global workforce.
Strong track record in developing equitable compensation, performance, and development frameworks.
Passion for culture-building and driving alignment around mission, values, and business goals.
Excellent communication, emotional intelligence, and executive presence.
Experience leading through transformation, mergers, and growth.
Passion for creating an employee-centric workplace that balances performance and purpose.
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information you do provide will be recorded and maintained in a confidential file.
As set forth in Decisions's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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$77k-110k yearly est. 1d ago
Lead Human Factors Engineer - Air Traffic Systems
Peraton 3.2
Washington, DC job
A national security company in Washington is seeking a Human Factors Engineering Advisor to lead the validation of usability and human performance requirements for air traffic control systems. Candidates should have a degree in a related field and extensive experience in human factors methods. This role involves conducting usability tests, analyzing system impacts, and collaborating across teams. Competitive salary range is $104,000 - $166,000.
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$104k-166k yearly 2d ago
Software Assurance Security Analyst
Interactive Process Technology 4.1
Interactive Process Technology job in Huntsville, AL
Software Assurance Security Analyst Redstone Arsenal/Huntsville, AL IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.
Our Team: We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:
Smart people with a passion for technology
Ability to solve challenging business problems
Self-directed professionals
Hunger to continually learn and grow
Responsibilities:
Administer and maintain multiple Windows Server 2022 systems supporting the AvMC enterprise OpenText (Fortify) application security solution, including patch management, role-based access controls, and system hardening.
Conduct secure code reviews and vulnerability assessments for enterprise and Directorate-level applications; provide mitigation strategies, integration/test support, and final disposition of identified issues in accordance with software assurance best practices.
Apply and validate the Application Security and Development (ASD) STIG across multiple applications within the environment, ensuring compliance with DISA security benchmarks.
Analyze vulnerability scan results (e.g., Fortify, SwAT) and correlate findings to application architecture, layered defense strategies, and DoD risk acceptance thresholds.
Create and deliver user training, SOPs, and workflow guides aligned with DoD and Army Software Assurance and Cybersecurity standards.
Maintain working knowledge of relevant cybersecurity and software development regulations, including DoD 8500.01, DoD 8510.01, AR 25-2, and NIST 800-53A.
Perform full lifecycle application development IAW Army policies (AR 25-2), including secure coding practices, automated testing, and CI/CD pipeline integration.
Requirements:
Bachelor's degree in a related field
Eight (8) years of prior experience in a similar role
Experience with ASP.NET, C++, C#, CSS, JavaScript, and Python
Experience with OpenText (Fortify) SAST and WebInspect DAST
Experience using Docker Desktop, Visual Studio, and VMware Workspace One
Strong communication and organizational skills
DoD 8570 Level II/III certification desired
Active security clearance
IPTA is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity. Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.
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