Island Holdings Inc jobs

What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself? Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds - Insight Partners, Sequoia Capital, Cyberstarts, and Stripes Capital - Island is redefining the future of work for some of the largest, most respected enterprises in the world. At Island, we're not just solving technical problems - we're helping customers fully realize the power of our browser. That's where you come in. We're looking for a passionate, detail-oriented, and relationship-driven Technical Account Manager (TAM) to be a key strategic partner for our customers. This role is all about building trusted relationships, delivering expert guidance, and ensuring our customers are getting maximum value from Island. If you thrive at the intersection of technology and people - and love translating complex features into real-world value - we want to talk to you. What You'll Be Doing * Be the Trusted Advisor - You'll serve as the technical point of contact for a portfolio of Island customers, guiding them through every stage of their journey - from onboarding to operational maturity. * Support & Troubleshooting - Proactively manage and assist with support cases, feature requests, and escalations. You'll open, monitor, and drive resolution, keeping customers in the loop every step of the way. * Enablement & Training -Train customer teams on how to deploy, manage, and operationalize Island using best practices that ensure long-term success. * Configuration & Optimization - Help customers get the most out of Island by tailoring configuration guidance to their unique environment, aligned with security, performance, and usability goals. * Feature & Release Guidance - Keep your customers informed of upcoming releases and new capabilities - and show them exactly how new features can benefit their teams. * Collaborate Across Teams - Partner with Product, Engineering, Support, and Customer Success to deliver a unified customer experience and provide feedback that influences the roadmap. What We're Looking For * 5+ years in a technical account management, solutions engineering, or post-sales technical role in software or cybersecurity. * Strong technical foundation and experience supporting enterprise IT products, ideally SaaS or security platforms. * Experience handling customer escalations, support tickets, and technical project management. * Excellent communication skills - able to clearly articulate complex ideas to technical and non-technical audiences. * Comfortable with tools like Salesforce, Jira, Confluence, and remote collaboration platforms. * Bachelor's degree in a technical discipline or equivalent experience preferred. Equal Opportunity Employer Statement: Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Requirements

Oscar is working with a leading IT consulting organization that is looking for an experienced Director of Microsoft Engagement to join their team. We are looking for an energetic, visionary leader to oversee and expand our Microsoft services portfolio, with an emphasis on Azure and Microsoft 365. This Director-level position is responsible for elevating our Microsoft practice-driving revenue growth, increasing certification attainment, advancing technical capabilities, and strengthening our standing within the Microsoft partner ecosystem. The ideal candidate combines strategic thinking, business development expertise, marketing awareness, and technical fluency to transform a growing practice into a top-tier Microsoft partnership. Key Responsibilities: Guide the overall direction, expansion, and operational success of the Azure and M365 services practice. Create and execute 1-year and 3-year plans that align with corporate goals and market opportunities. Identify new service opportunities and emerging trends within the Microsoft ecosystem. Partner with Sales and Marketing to develop targeted go-to-market strategies. Work closely with prospects to understand their business objectives and translate them into clear solution requirements and product specifications. Offer expert guidance on solution architecture, implementation strategies, and integration of our software and blockchain-driven technologies. Partner with product, engineering, and sales teams to design tailored solutions that meet customer needs. Respond to technical RFPs, develop solution proposals, and assist in planning and executing proof-of-concept (POC) engagements. Streamline and enhance presales and service delivery processes. Qualifications: 7+ years of leadership experience within a technology services or consulting environment. Demonstrated success scaling an Azure and/or Microsoft 365 practice. Strong understanding of Microsoft Partner Center, CSP programs, and managed services operations. Proven ability to develop business, build client relationships, and influence stakeholders. Experience creating and implementing sales enablement and training programs. Strong foundation of Microsoft certifications (personally or within teams). Strong analytical and reporting skills, with experience presenting to executive leadership. Ability to travel for client meetings and Microsoft events. Recap: Location: Fully Remote Type: Full time Permanent Rate: $150k - $170k annual base salary dependent on relevant experience If you think you're a good fit for the role, we'd love to hear from you!

A well-established paving and earthworks contractor in the DFW area is seeking an experienced construction professional to support field operations across concrete paving, earthworks, drainage, and utility scopes. This role is ideal for someone who takes pride in high-quality work, values safety, and understands what it takes to deliver projects on time and within budget. This position plays a key role in executing roadway and civil infrastructure projects, working closely with field crews, equipment operators, and project teams to ensure work is performed efficiently, safely, and to specification. Responsibilities Support and oversee daily field operations on paving and civil projects Coordinate work across slipform concrete paving, earthworks, drainage, and utility scopes Ensure production goals, schedules, and quality standards are met Promote and enforce jobsite safety policies and procedures Coordinate with crews, subcontractors, inspectors, and project leadership Read and interpret plans, specifications, and project documents Assist with material coordination, equipment planning, and workflow sequencing Identify and help resolve field issues to keep projects moving forward Qualifications Experience in civil construction, paving, or earthworks environments Strong understanding of concrete paving, drainage, and underground utility work Ability to work in a fast-paced field environment with multiple moving parts Familiarity with TxDOT or municipal roadway projects preferred Commitment to safety, quality, and teamwork Strong communication and field coordination skills What This Company Offers Stable workload with a reputable civil contractor A safety-focused culture that values its people Opportunity to be part of a dependable, experienced field team Long-term growth with a company focused on quality project delivery Ready to Learn More? If you're looking for an opportunity with a reputable contractor where your experience will be valued and your work will have a direct impact in the field, we encourage you to apply to learn more. Desired Skills and Experience * Heavy highway, paving, and earthworks construction * Asphalt paving operations (placement, compaction, QC) * Mass grading, cut/fill, and site balancing * Earthmoving and excavation * TxDOT and municipal roadway projects * Subgrade and base preparation * Drainage, curb, and roadway infrastructure coordination * Crew supervision and field leadership * Equipment coordination (dozers, scrapers, graders, pavers, rollers) * Production tracking and schedule adherence * Blueprint and plan set interpretation * Jobsite safety and OSHA compliance Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

Hi, we're Oscar. We're hiring a Specialist, Admin Complaints, Grievances & Appeals to join our Complaints, Grievances & Appeals team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: You will be responsible for the comprehensive management and resolution of complex administrative member and/or provider grievances and appeals. You will serve as a subject matter expert on non-clinical case resolution, focusing on sensitive member issues such as claims concerns, access barriers, benefits concerns and complex service inquiries. You will drive the resolution process to meet regulatory standards set by the health plan's governing bodies, while championing member satisfaction and retention. You will report into the Associate Director, Member & Provider Escalations. Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The hourly rate for this role is: $24.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Follow established workflows to acknowledge, log, and perform initial triage on complex or escalated administrative grievances from members and/or providers Conduct thorough, multi-faceted investigations by gathering and analyzing internal data, call logs, correspondence, etc. Use workflows to reconstruct complex event timelines involving prior authorizations, claims processing, and system-based adjudication edits to accurately determine the root cause of member and/or provider issues. Liaise with internal departments, such as Member Services, Eligibility & Benefits, and Claims, to obtain necessary information for complete case resolution. Based on investigative findings, determine a resolution strategy that is both fair and compliant with company and regulatory guidelines, utilizing established workflows. Escalate the issue to leadership for further guidance on resolution strategy, as needed Draft clear, accurate, complete resolution letters, ensuring all required regulatory elements are included Maintain meticulous and comprehensive case files in the case management system to ensure a clear and complete audit trail for each case Monitor and manage case timelines to ensure strict adherence to all federal and state mandated deadlines Compliance with all applicable laws and regulations Other duties as assigned Requirements: 1+ years of professional experience in a regulated industry, such as healthcare, insurance 1+ years of experience independently managing a demanding caseload with multi-step workflows, from initial intake through investigation, resolution, and final documentation, while meeting competing priorities. 1+ years of experience with directly managing escalated customer, member or provider cases 1+ years of experience with drafting and issuing formal written communication to member or providers 1+ years of experience working in a highly structured, workflow driven, environment Bonus points: Bilingual in Spanish (reading and writing) Bachelor's degree Experience in health care administration. Involvement in departmental or cross-functional process improvement or quality initiatives. This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Hi, we're Oscar. We're hiring a Claims Processor to join our Claims Production team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role You will process incoming work associated with Claims operations following standard operating procedures. You will report to the Claims Production Team Lead. Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is: $19.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year Responsibilities Develop an excellent grasp of the Administrative Operations system and overall workflows. Develop a comprehensive understanding of the current review processes that exist and additional processes needed to improve consistency and quality of review. Contribute to the reduction of the daily inventory. Form relationships with all partners. Take ownership of monitoring, tracking, and providing a status on the health of all work-in-progress issues. Manage the escalation and resolution process with external vendors to ensure appropriate turnaround times (where applicable). Contribute to team-wide goals that support the success of Claims Productions daily operations. Compliance with all applicable laws and regulations Other responsibilities as assigned Qualifications 1+ years previous work experience in claims processing 1+ years quantitative analysis skills demonstrated through the use of Excel or Google Sheets Bonus Points A bachelor's degree in Business, Accounting, Finance, Economics, Healthcare, Public Policy, Technology or Math In-depth knowledge of general Insurance or Health Insurance operations processing protocols and payment schemes. Experience manipulating and entering accurate data in a production environment. Experience handling Personal Health Information (PHI). Ability to balance competing priorities and continue to accomplish projects. This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Hi, we're Oscar Medical Group. We're hiring an APP to join our Primary Care team. At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system. About the role: You will manage a panel of members within the states of Georgia, Texas, Florida and other Oscar states where we offer virtual Oscar Virtual Primary Care or expand to (including New York, Oklahoma, Connecticut, Arizona, etc). You'll keep a set patient schedule and will be the primary care provider for your panel. You'll engage with new products and tooling that we're rolling out for the virtual care service lines. Hours: 9am - 6pm Monday - Friday You will report into the Medical Director, Oscar Primary Care. Work Location: Oscar Medical Group is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. #LI-Remote Pay Transparency: The base pay for this role is: $130,000 - $136,500 per year. You are also eligible for employee benefits, annual vacation grant of up to 18 days per year and annual performance bonuses. Responsibilities: Provide care for your panel of patients (18+) virtually (phone, messaging, video) Provide continuity of care to patients with a wide range of acuity from young/healthy to chronic conditions (DM, HTN, COPD, CAD, etc). Collaborate with physicians MD/DO on the Care Team on complex patients / escalated cases. Follow up on labs, imaging, and closed loop communication with patients and other providers. Collaborate with registered nurses, medical assistant and clinical supervisory where applicable Be available on call to answer important lab escalations as they occur. Participate in collaborative care with virtual behavioral health specialists Requirements: DNP, FNP, ENP, or PA from accredited program Board Certification (NCCPA or AANP or ANCC) Spanish language fluency (read, write, and speak) 3+ years of in person primary care experience 2+ years of experience delivering virtual care Licensed in GA, FL, TX Compact RN license (if an APRN) Bonus points: Experience working with remote diagnostic and home monitoring tools If not licensed in Arizona, has the necessary pharmacology course hour requirement and/or coursework to obtain an Arizona license This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our .

Hi, we're Oscar. We're hiring a Senior Data Scientist to join our Data team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: The Senior Data Scientist, Advanced Risk Modeling, is a senior individual contributor role focused on utilizing advanced machine learning (ML) and artificial intelligence (AI) methodologies on modern ML platforms. This role will build and deploy sophisticated models to help solve complex business problems specifically within Oscar's risk adjustment domain. You will report into the Director of Data. Work Location: This is a remote position, open to candidates who reside in: Dallas / Fort Worth, TX. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $158,400- $207,900 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses. Responsibilities: Conduct in-depth data analysis and advanced feature engineering using large, complex healthcare datasets to create robust predictors. Design, develop, and validate advanced ML/AI models (e.g., regression/classification, deep learning, NLP, gradient boosting, LLM experimentations) to solve complex clinical and business problems within the risk adjustment domain. Leverage modern ML Ops platforms (e.g., Vertex AI) and data science best practices to efficiently train, test, deploy, and maintain production-level models. Build and maintain the supporting data systems, analytics, and monitoring infrastructure required for complex, production-level AI/ML systems. Research, develop, and evaluate new AI applications using cutting-edge techniques, including LLM models and agentic frameworks, to solve critical business challenges in risk adjustment. Work closely with business stakeholders, engineering teams, and product managers to gain a deep understanding of business operations and technical systems. Build strong partnerships to foster close, effective integrations between data science, engineering, product, and business units. Partner with leaders to identify high-impact opportunities, translate complex business challenges into data science solutions, and ensure successful model implementation within business workflows. Requirements: 4+ years of industry or other quantitative technical fields (which may include academia). 3+ years of work experience working with SQL, R, and/or Python to query, manipulate and analyze data 3+ years experience building data models, using more advanced analytics methods, statistical modeling, and/or data processing Bonus points: Advanced degree in a quantitative or technical field Experience in the healthcare, finance and/or insurance industries This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job DescriptionSalary: NDT Technician Full-Time | Beaumont, TX Leave the road behind. Stay local. Build your future. Iron Horse is hiring a Level II UT-Certified NDT Technician for a full-time, in-house position at our Beaumont, TX location. This is a long-term opportunity for an experienced technician whos ready to step off the travel circuit and into a stable, home-based careerno more chasing the next gig or living out of a suitcase. If youre looking for steady work, one location, and a company that values your expertise, this is your chance to build something lasting. What Makes This Role Different: No travel work in one location, close to home Stability full-time, long-term role with no layoffs Ownership youll be the sole NDT technician, reporting directly to the Plant Manager Modern workflow complete reports on tablets in a paperless environment Compliance-first help us meet and maintain AAR standards in-house What Youll Do: Perform non-destructive testing (NDT) on railcar components using UT (Level II required), UTT, MT, and PT methods Maintain AAR-compliant documentation including training logs, exams, and certifications Use digital tablets to complete inspection records and reports Enter and exit confined spaces and railcars as needed (mostly indoor shop work; occasional yard work within the plant) Support QA and Repair Shop with in-process inspection work if available Qualifications: Required: Level II UT certification with documented training hours, testing records, and prior certifications suitable for AAR transfer Additional valid certifications in UTT, MT, and PT Ability to enter confined spaces, climb ladders, and work around railcars Strong attention to detail and ability to work independently Preferred: Experience working with tank cars or ASME pressure vessels Familiarity with inspection equipment (Epoch 600/650/6LT, Olympus 45MG, etc.) Proficiency with digital documentation tools (PDF, Excel, Word, tablets) Who This Role Is For: An experienced NDT tech whos: Tired of the travel grind and wants to settle into one location Done chasing contracts and looking for a permanent home Ready to take ownership of building an internal NDT program for a growing rail operation

Hi, we're Oscar. We're hiring an Associate, Delegate Oversight to join our Compliance team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: The Associate, Compliance Audit and Monitoring supports the enterprise's compliance program and activities. You will assist in the development of all compliance program activities to ensure understanding of healthcare regulatory requirements. You will assess department compliance to laws, regulations, standards, and their procedures by conducting audit and monitoring activities. You will report into the Sr. Manager, Compliance Audit and Monitoring. Work Location: This is a remote position, open to candidates who reside in: Dallas, TX. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $88,560 - $116,235 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Help create a risk-based audit and monitoring plan for the healthcare organization. Review healthcare regulations, including HIPAA, Medicare, and Medicaid regulations to ensure compliance. Conduct assigned audits based on departmental audit plans. Communicate with teams to understand their business operations and test their compliance with regulations. Evaluate compliance effectiveness and identify areas for improvement. Draft and complete accurate audit reports, ensuring that the audit findings and conclusions are communicated clearly to the business unit. Help identify compliance gaps and risks, and contribute to the development of proactive strategies to address them. Help maintain compliance policies, procedures, and controls in alignment with regulatory requirements. Provide regular updates to leadership on compliance audit and monitoring activities, findings, and recommendations. Compliance with all applicable laws and regulations Other duties as assigned Requirements: Bachelor's Degree or equivalent work experience 2+ years experience working in health care or related field 2+ years experience in health plan compliance 2+ years driving compliance with regulatory and accreditation audit/policy requirements 2+ years experience working with regulation and translating into operational procedures 2+ years experience / background in a fast-paced environment Bonus points: Certification in Healthcare Compliance (CHC), Certified Compliance and Ethics Professional CCEP, or similar Fluency with State DOI audit and/or reporting obligations State DOI audit management experience Experience in a start-up and/or health tech environment Experience in a TPA setting This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job DescriptionSalary: Competitive pay based on experience Railcar Coatings Applicator Full-Time | Competitive Pay | High-Level Coatings Role Join a top-tier team applying industry-leading coatings to critical freight rail equipment. Iron Horse Rail Services is seeking a skilled and experienced Coatings Applicator to handle advanced interior and exterior coating processes on railcars. This is a highly compensated position ideal for a professional with a strong coatings background and, preferably, NACE certification or equivalent field expertise. What You'll Do Prep, mask, and coat interior/exterior railcar surfaces using appropriate tools and methods. Select and operate the proper coating systems for primers, finishes, and specialty applications. Apply coatings via spray techniques with accuracy and consistency. Perform quality checks to identify and correct coating defects such as blisters, runs, or streaks. Verify paint viscosity, equipment settings, and spray patterns before and during application. Disassemble, clean, and maintain spray and blasting equipment. Remove components that dont require blasting or painting; reassemble post-process. Use abrasive blasting techniques to strip surfaces of old paint, rust, grease, and contaminants. Interpret work orders and scopes of work to ensure repairs are completed to spec and within time expectations. Maintain a clean, safe, and organized work environment and follow all safety protocols. Work closely with crew members and supervisors in a team-based environment. Ensure all coatings meet AAR quality assurance and customer specifications. What You Bring High School Diploma or GED required. Minimum 3 years of railcar or industrial coatings experience preferred. Familiarity with NACE standards, abrasive blasting, or sponge-jet blasting is a strong plus. Ability to read basic blueprints and scopes of work. Mechanically inclined with experience operating tools and equipment for surface prep and application. Ability to work safely in physically demanding and industrial environments (confined spaces, heights, heat, noise, etc.). NACE certification or similar industry credential is highly desirable. Key Competencies Detail-Oriented: Committed to precision and quality in every coating pass. Problem Solver: Skilled at identifying and correcting issues during prep and application. Team Player: Contributes to team success while taking ownership of individual tasks. Teachable & Professional: Open to feedback, training, and continuous improvement. Safety-Focused: Understands and prioritizes safe work practices in all environments. Working Conditions Frequent exposure to airborne particles, fumes, and high-decibel noise. Physically demanding: frequent climbing, bending, lifting (up to 75 lbs), and entering railcars. Use of respirators and PPE required. Exposure to outdoor weather and temperature changes. Take pride in precision work that keeps railcars moving safely across the country.If you're a coatings expert looking for a higher-level opportunity with a respected team and room to grow, we want to hear from you. Apply now to become a critical part of Iron Horse Services' industry-leading coatings crew.

Job DescriptionSalary: Pay is competitive and commensurate with experience. Senior Railcar Inspector / Estimator Beaumont, TX Full-Time | Day Shift | Leadership Opportunity Available Join a High-Growth Rail Company Where Experience Is Rewarded Iron Horse Rail Services is seeking an experienced and detail-driven Senior Railcar Inspector / Estimator to lead or support our railcar inspection and estimation process. Whether youre a hands-on expert ready to take the next step or a proven leader capable of managing a department, we want to talk to you. This role is essential to our success in ensuring compliance, safety, and repair quality across inbound and outbound railcar movement. If you're ready to elevate your careeror already seasoned enough to lead an inspection teamthis role is built for you. What Youll Do Perform and oversee FRA, DOT, AAR, and customer-compliant inspections of inbound and outbound railcars. Take ownership of the inspection processfrom arrival assessments to final sign-off. Create and review digital work orders and detailed repair estimates using tablets or computers. Evaluate mechanical condition, recommend repairs, and generate pricing proposals aligned with regulatory standards and client needs. Collaborate across operations, QA, and customer service to align inspection timelines with production goals. Support or lead inspection department operations, including mentoring junior inspectors, scheduling inspections, and contributing to process improvements. Maintain high accountability for safety, documentation accuracy, and communication. What You Bring 5+ years of experience in railcar inspection, repair, or related estimation roles. Deep working knowledge of FRA regulations, AAR Interchange Rules, and industry repair standards. High comfort level with digital workflows, including tablets, repair management systems, and reporting tools. Strong written and verbal communication skills. Confidence navigating between shop floor realities and office-based coordination. Valid driver's license and vision correctable to 20/20. Preferred (but not required): Certification or working knowledge in welding (AWS/CW10) or Nondestructive Testing methods (e.g., VT, PT, UT, UTT). Prior experience supervising or mentoring a team. Skill interpreting technical drawings, work scopes, and inspection reports. Strong math and estimation skills for repair pricing. Youll Thrive Here If You: Lead by example and take pride in setting the standard for quality and compliance. Enjoy solving technical challenges with urgency and precision. Want a long-term home where your expertise is respectedand rewarded. Are looking for a chance to grow into a department leadership role (or are ready now). Compensation: Pay will be based on experience, leadership potential, and certifications. Looking for both experienced and management candidates. Benefits include medical, supplemental insurance coverages, 401(k), and PTO. Ready to Drive Quality Forward? Apply now and bring your expertise to a company thats growing fastand investing in people who do the job right.

Hi, we're Oscar Medical Group. We're hiring an APP to join our Primary Care team. At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system. About the role: You will manage a panel of members within the states of Georgia, Texas, Florida and other Oscar states where we offer virtual Oscar Virtual Primary Care or expand to (including New York, Oklahoma, Connecticut, Arizona, etc). You'll keep a set patient schedule and will be the primary care provider for your panel. You'll engage with new products and tooling that we're rolling out for the virtual care service lines. Hours: 9am - 6pm Monday - Friday You will report into the Medical Director, Oscar Primary Care. Work Location: Oscar Medical Group is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. #LI-Remote Pay Transparency: The base pay for this role is: $130,000 - $136,500 per year. You are also eligible for employee benefits, annual vacation grant of up to 18 days per year and annual performance bonuses. Responsibilities: Provide care for your panel of patients (18+) virtually (phone, messaging, video) Provide continuity of care to patients with a wide range of acuity from young/healthy to chronic conditions (DM, HTN, COPD, CAD, etc). Collaborate with physicians MD/DO on the Care Team on complex patients / escalated cases. Follow up on labs, imaging, and closed loop communication with patients and other providers. Collaborate with registered nurses, medical assistant and clinical supervisory where applicable Be available on call to answer important lab escalations as they occur. Participate in collaborative care with virtual behavioral health specialists Requirements: DNP, FNP, ENP, or PA from accredited program Board Certification (NCCPA or AANP or ANCC) Spanish language fluency (read, write, and speak) 3+ years of in person primary care experience 2+ years of experience delivering virtual care Licensed in GA, FL, TX Compact RN license (if an APRN) Bonus points: Experience working with remote diagnostic and home monitoring tools If not licensed in Arizona, has the necessary pharmacology course hour requirement and/or coursework to obtain an Arizona license This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Assistant Project Manager - Civil Construction An established civil contractor in the DFW area is seeking an Assistant Project Manager to support the delivery of concrete paving, earthworks, drainage, and underground utility projects. This role is well suited for someone looking to grow their career in civil construction while gaining hands-on exposure to field operations and project controls. The Assistant Project Manager will work closely with Project Managers, Superintendents, and field teams to help ensure projects are executed safely, efficiently, and in alignment with schedule and budget expectations. Responsibilities Support Project Managers with day-to-day project coordination Assist with scheduling, cost tracking, and document control Help manage submittals, RFIs, and project documentation Coordinate with field teams, subcontractors, suppliers, and inspectors Track production quantities and assist with progress reporting Support material procurement and equipment planning Review plans and specifications to support field execution Promote jobsite safety and quality standards Qualifications 1-4 years of experience in civil construction or project support roles Exposure to paving, earthworks, drainage, or underground utility projects Strong understanding of construction workflows and field operations Ability to read and interpret plans and specifications Organized, detail-oriented, and able to manage multiple priorities Strong communication and coordination skills Bachelor's degree in Construction Management, Civil Engineering, or related field preferred What This Company Offers Long-term opportunity with a stable civil contractor Hands-on project exposure and mentorship from experienced leaders Safety-focused, team-oriented work environment Opportunity for continued growth into project management Ready to Learn More? If you're looking to grow your career with a reputable civil contractor where you can gain real project experience and contribute to successful project delivery, we encourage you to apply to learn more. Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

What if you could help build the most elite enterprise sales team in tech? What if every hire you made helped fuel the growth of a category-defining company? Welcome to Island, the Enterprise Browser. We're transforming how work happens by embedding security, visibility, and control directly into the browser - the place where business actually happens. Backed by Sequoia, Insight Partners, Cyberstarts, and Stripes, Island is trusted by some of the most respected enterprises in the world. And now, we're growing fast and our recruiting team is on the front lines of building the next generation of sales excellence. At Island, we're looking for a Senior Sales Recruiter who lives and breathes sales recruiting - someone who knows how to identify top quota-carrying talent, build deep partnerships with sales leaders, and drive an exceptional candidate experience from first contact to close. If you thrive in fast-moving, high-impact environments, and you love the chase of finding top-performing AEs, BDRs, and sales leaders, then this is your stage. Note: This position is 100% in-office at our Coppell, TX headquarters near Dallas (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can't wait to welcome you to the team. What you'll do * Hunt for top talent: Source, engage, and recruit high-performing sales professionals across roles from BDRs to Regional Vice Presidents. * Partner with leadership: Build trusted relationships with sales leadership across all levels providing market insights, guidance, and consistent communication. * Run the full cycle: Own recruiting end-to-end, from outreach to offer, ensuring a world-class experience for every candidate. * Be a talent advisor: Consult with hiring leaders on hiring strategy, compensation, market trends, and candidate assessment. * Drive pipeline: Develop and execute creative sourcing strategies that consistently deliver top-of-funnel candidates. * Champion the Island brand: Bring our story to life for every candidate, articulating the mission, opportunity, and impact of joining Island. What you have * 5+ years of experience recruiting quota-carrying sales professionals in a SaaS environment. * Proven success partnering with senior sales leaders to fill roles across all levels. * A hunter's mindset, proactive, persistent, and resourceful in finding top talent. * Exceptional communication and influence skills - you know how to build credibility and trust quickly with executives and candidates alike. * Comfort working in a fast-paced, high-growth environment where priorities shift quickly and excellence is expected. * Experience with modern recruiting tools and systems.. * Bachelor's degree or equivalent experience. Why Island? This is a rare opportunity to be part of something transformative - to shape not just a sales team, but the future of a category-defining company. You'll work with world-class leaders, build meaningful partnerships, and have a direct impact on Island's growth trajectory. Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Requirements

Hi, we're Oscar. We're hiring a Provider Data Representative to join our Provider Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: The Provider Data Representative is responsible for the accurate management and maintenance of provider data at Oscar. Key responsibilities include processing provider and facility rosters, reformatting data, and supporting updates to provider records. This role involves regular communication with providers via email to confirm request completion, obtain additional information, and address follow-up inquiries. The Provider Data Representative also collaborates with internal teams by triaging and escalating requests as necessary to ensure timely and effective resolution. You will report into the Provider Operations Lead. Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is: $19 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Manage ingestion of provider data while maintaining service delivery, productivity, and quality expectations Develop a comprehensive understanding of Provider Demographic data and downstream impacts Form working relationships with internal and external stakeholders Support the leadership team by identifying issues through established escalation pathways Be accountable for monitoring and tracking the health of all assigned work-in-progress issues. Escalate and resolve provider data issues to ensure appropriate turnaround times Be an active participant in process improvement initiatives Compliance with all applicable laws and regulations Other duties as assigned Requirements: High school diploma or GED 1+ years of experience in a fast-paced, volume-based or customer service-oriented environment Experience with Provider Data 1+ years Excel/Google sheet proficiency Bonus points: Strong verbal and written communication skills Strong quantitative or analytical skills focused on proactively identifying or solving problems In-depth knowledge of health insurance Experience manipulating and entering accurate data in a production driven environment Advanced Google Suite or Microsoft Office capabilities or willingness to learn This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself? Introducing Island, the Enterprise Browser - the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect. Led by experienced leaders in enterprise security and browser technology and backed by leading venture funds -- Insight Partners, Sequoia Capital, Cyberstarts and Stripes Capital -- Island is redefining the future of work for some of the largest, most respected enterprises in the world. The Revenue Operations Analyst is responsible for providing operational partnership to sales, sales management and other cross functional teams. This role is Dallas based and expected to be in the office 5 days a week. Note: This position is 100% in-office at our Coppell, TX headquarters near Dallas (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can't wait to welcome you to the team. About you: * You have anywhere from 3-5 years experience in Sales or Revenue Operations analyst roles. You have worked at a global B2B or SaaS company where you have some experience in analytics, reporting, systems and have partnered tightly with GTM stakeholders to improve performance. * You enjoy the detail - Someone who likes getting into the nitty gritty of the data/detail and believes the insights you can glean can help inform a strategic decision. * Technical - You are an AI forward thinker - Your first thought is, "How can automation solve this problem?" You understand systems and the role they play in data creation & productivity improvement. Please note - We are not looking for developers/coders for this role. * You love a tough problem - You think about the business as a series of "solves" and the idea of making work easier for our Sales & Customer success teams energizes you. Curiosity is a cornerstone of how you operate. * Servant Leadership - you look at key business problems and think of how you can help. * Strong communicator (but even better listener) - You work hard to understand the challenges that the GTM stakeholders are facing. You listen. You ask probing questions. Then you collaboratively work to brainstorm solutions. Requirements you should have: * A background or education in Business, Operations, Technology, AI, or related fields. * Strong analytical skills, capable of diving deep into data sets, recognizing patterns, and presenting clear recommendations. * Knowledgeable/Skilled in multiple GTM technologies (CRM, CPQ, Marketing automation, data visualization, forecasting, data sources, revenue automation). * Demonstrated ability to effectively collaborate cross-functionally and contribute constructively in team settings across all levels of the organization. * Comfortable dealing with ambiguity and independently solving problems. * Effective communicator able to translate complex data into clear insights. * High-energy, self-motivated professional with a high level of detail orientation and organization. Areas you will be impacting: * Help drive delivery and adoption of new processes & methodologies. Proactively identify process improvement gaps and help solve them. * Conduct comprehensive analyses of sales and customer success performance, including forecasting accuracy, pipeline health, productivity, bookings, churn and renewal trends-collaborate on renewal and expansion strategies to enhance customer lifetime value. * Provide visibility (and more importantly, insights) into KPIs and performance metrics, enabling stakeholders to make informed, data-driven decisions. * Proactively identify trends, risks and opportunities within sales and customer success metrics, developing clear, concise and impactful insights and recommendations for senior leaders. * Own territory planning, quota setting, account movement for our sales team. * Serve as a backup to Deal Desk function at quarter end. * Ability to jump into special projects or backfill as the need arises. Equal Opportunity Employer Statement: Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Requirements

Hi, we're Oscar. We're hiring a Team Lead, Claims Production to join our Claims Production team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role The Lead, Claims Production is responsible for managing the success of multiple Claims Production teams by driving performance, effectiveness, and operational improvements to daily workflows and strategies. You will report to the Manager, Claims Production. Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is $51,120 - $67,095 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities Guide your team's metrics, including member and provider satisfaction, quality of care (daily benchmark production) and employee satisfaction Coach direct reports through a culture of feedback and development to provide the best member/provider experience and care possible. Serve as a central communicator -- leading team huddles, promoting vision, strategy, company values, and providing feedback to team members and other company associates. Manage the daily needs of your team, including hiring, training, inventory levels, and scheduling to ensure an efficient operation Compliance with all applicable laws and regulations Other duties as assigned Qualifications 3+ years of experience leading and supporting a Claims Production team 2+ years reading and using claims data to identify trends; including inventory management Demonstrated capacity to balance competing priorities and continue to execute projects with excellence Bonus Points Prior healthcare or service experience Bachelor's Degree Proficiency navigating Excel, JIRA, and SQL This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Hi, we're Oscar. We're hiring a Utilization Review Nurse to join our Utilization Review team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: You will perform frequent case reviews, check medical records and speak with care providers regarding treatment as needed. You will make recommendations regarding the appropriateness of care for identified diagnoses based on the research results for those conditions. You will report into the Supervisor, Utilization Review. Work Location: This is a remote position, open to candidates who reside in: Texas, Georgia, Arizona, and Florida. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is: $35.00 - $45.94 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Complete medical necessity reviews and level of care reviews for requested services using clinical judgment and Oscar Clinical Guidelines, Milliman Care Guidelines Obtain the information necessary (via telephone and fax) to assess a member's clinical condition, and apply the appropriate evidence-based guidelines Meet required decision-making SLAs Refer members for further care engagement when needed Compliance with all applicable laws and regulations Other duties as assigned Requirements: Active, unrestricted RN licensure from the United States in [state], OR, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC) Associate Degree or Bachelors Degree - Nursing or Graduate of Accredited School of Nursing MCG or InterQual tooling experience Ability to obtain additional state licenses to meet business needs 1+ year of utilization review experience in a managed care setting 1+ years of clinical experience (including at least 1+ year clinical practice in an acute care setting, i.e., ER or hospital) Bonus points: BSN Previous experience conducting concurrent or inpatient reviews for a managed care plan This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

We're a team of driven, high-character professionals from diverse backgrounds who came together to reinvent work for the modern enterprise. Island - the Enterprise Browser - is redefining how organizations secure and enable their workforce. By embedding the core needs of the enterprise directly into the browser, Island gives companies complete control, visibility, and governance over the last mile of user interaction - while providing employees with the same seamless Chromium-based experience they already know and love.What we're building isn't just another security solution - it's a new foundation for how work gets done securely, efficiently, and at scale. As an Escalation Engineer, you'll join our growing global Escalation team that sits at the intersection of Customer Support and Engineering. You'll lead the technical investigation and resolution of our most complex customer issues, working closely with our R&D, Product, and Customer Success teams to ensure customer satisfaction and operational excellence. This is an exciting opportunity to be part of a rapidly expanding team that delivers exceptional support experiences to some of the world's largest enterprises. Responsibilities * Own and manage escalated customer cases, performing deep technical investigations in collaboration with R&D. * Partner directly with enterprise customers - including multiple Fortune 500 companies - to drive timely and effective resolutions. * Identify and report product issues, ensuring clear communication and follow-up with Engineering. * Serve as the customer's advocate in internal discussions, influencing prioritization and product direction. * Contribute to knowledge sharing through the creation of internal documentation and technical case insights. Requirements The ideal candidate will have: * 5+ years of experience in Customer Support or Technical Escalations (Tier 3 or equivalent). * Strong background in SaaS and Cloud-based troubleshooting. * Proficiency in web debugging and analysis (e.g., network traces, browser developer tools, console logs). * Familiarity with alerting, monitoring, and diagnostic tools. * Experience or understanding of Cybersecurity concepts and technologies. * Ability to read and interpret code (e.g., JavaScript, C#, or similar). * Excellent communication and collaboration skills, with a strong sense of ownership and accountability. At Island, we value our team members and strive to create a supportive and growth-oriented environment. If you are a problem-solver who enjoys technical challenges, has a passion for customer service, and possesses a strong background in Cyber Security and coding, we would love to hear from you.