Site Manager - Office Manager
IST Management Services job in Chicago, IL
We are looking to hire a Site Manager with IST Management Services. We are seeking a candidate with management experience in mail, court runs, copy/print/scanning/hospitality/reception, and package processing environments who is ready to step into a hands-on team leadership role. The Site Manager will be responsible for managing and fostering a professional and pleasant working environment.
Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off
Compensation: $60,000-$70,000 yearly
Hours of Operation: Monday through Friday
IST Management is a business process outsourcing company. We have over 1,800 employees with operations in 38 cities across the U.S.
IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We've been honored as one of the Nation's Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we've made the INC 5000 list. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members in 2022.
Responsibilities
Job Responsibilities:
Oversee up to 12 employees
Min. 3 years experience in a law firm environment
Maintain effective written and oral communications with clients and employees
Prioritize work and deploy staff as required to ensure customer needs are met regarding on-time delivery of services and quality of work
Prepare and distribute management reports to the client in a timely and consistent manner
Ensure maximization of productivity through efficient use of standard operating procedures
Develop new procedures to improve the operation of the site and to lower operating costs
Manage, train, and coach employees to develop a work environment that promotes high motivation and customer satisfaction
Take corrective action as necessary on a timely basis and in accordance with company policy; Facility management a plus
Qualifications
Qualifications:
High school diploma or equivalent (GED) is required
Knowledge of supervisory techniques to manage, motivate and train employees
Excellent computer skills
Ability to communicate professionally both verbally and written with customers and other employees, both one-on-one and during meetings
Must have attention to detail and critically think through and resolve problems
Must have customer service skills and be able to maintain a consistent, high level of service
Must have ability to multi-task and prioritize
Understanding of mail operations, package processing and working knowledge of various related equipment
Ability to lift 50 lbs. with aid; A valid driver's license
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at *************************.
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.
Auto-ApplyCorporate Front Desk Coordinator/Receptionist
Ist Management Services, Inc. job in Chicago, IL
IST Management is seeking a Corporate Front Desk Coordinator/Receptionist to join the Downtown Chicago team! The Corporate Front Desk Coordinator/Receptionist will be responsible for providing reception, hospitality, and other administrative support services on-site in a professional corporate environment. Ideal candidates will have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Prior experience in a hospitality, reception or administrative role is a huge plus!
About Us
IST Management is a business process outsourcing company. We pride ourselves on our commitments to excellence for our clients and upward mobility for our employees. We provide cross-training and a career path to leadership for our on-site positions. We have over 1,800 employees and have been in business for over 27 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services.
We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!
Check out istmanagement.com for more info on us!
Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Pet Insurance and Bonus Incentives
Hourly Compensation: $19.00 - 21.00 DOE
Schedule: Monday-Friday (8:00am - 5:00pm). No nights or weekends!
Responsibilities
The Corporate Front Desk Coordinator/Receptionist is responsible for providing reception, hospitality and other administrative support services on-site in a professional team environment. Other duties include:
Professional and friendly customer service; verbal and written interaction with internal and external clients
Administrative duties include but not limited to the following: Excel management, conference scheduling management, adding invoices into the accounting system and attention to detail.
Following set protocols and standard operating procedures.
Assist with Hospitality services: Conference room management (i.e set up/breakdown for meetings and events, arranging and moving tables/chairs, assist with catering orders, and other related tasks as needed)
Consistently adhere to business procedure guidelines; take direction from supervisor
Answer phones and direct calls to appropriate personnel in a professional manner; Respond to emails with a high level of customer service and professionalism
Participate in cross-training at reception desk; Replacing kegs, moving kegs, stocking of supplies in kitchen areas
Maintain all logs and reporting documentation; attention to detail
Adhere to all safety procedures; perform other tasks as assigned
Qualifications
Ideal candidates will have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Prior experience in a reception or administrative role is a huge plus! Other qualifications include:
High School Diploma or GED required; authorization to work for any employer in the US required
Microsoft Office proficiency required
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment; willingness to cross-train for other job functions
Ability to meet employer's attendance policy
Ability to lift up to 60 lbs on occasion
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at *************************.
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.
Auto-ApplyPython Developer
Chicago, IL job
Senior Backend Developer - Python
$120,000 - $190,000
Chicago, IL
Hybrid
We're looking for a seasoned backend engineer to help design and build the core systems behind our workspace platform. You'll take ownership of designing efficient services and APIs, working closely with product and engineering peers to deliver reliable, scalable systems. This role is ideal for someone who enjoys writing clean, performant code and shaping the technical foundation of a fast-moving product.
What You'll Be Doing
Partner with product and technical teams to define and deliver backend capabilities.
Design and implement service components and APIs that handle complex business logic.
Work primarily in Python, using frameworks such as Flask to develop and extend our service layer.
Build integrations and data flows on top of our cloud infrastructure (AWS).
Participate in architectural planning, technical reviews, and process improvements across the team.
About You
6+ years of professional software engineering experience, including substantial time spent on backend systems.
Expert-level fluency in Python, with hands-on experience using Flask to build production-grade APIs and services.
Solid understanding of AWS fundamentals and modern cloud-based design patterns.
Comfortable designing for performance, scalability, and maintainability.
Pragmatic problem-solver with strong technical judgment and attention to detail.
Experience in enterprise SaaS or insurance platforms is a plus.
Nice to Have:
Experience working at companies with small teams.
Accounting - Direct Tax Manager
Chicago, IL job
Assignment Employee
The Salem Group is a professional staffing firm with over 30 years of experience in connecting extraordinary people with extraordinary organizations!
We are currently hiring a Direct Tax Manager. The Direct Tax Manager will play a critical role by supporting the annual and ongoing goals and objectives of the tax function. This individual will be part of a dynamic and forward-thinking Finance organization that values innovation and continuous growth. As Direct Tax Manager, you will play a critical role in driving income tax compliance, accounting and reporting, forecasting, strategy, and analysis, and managing a professional team to communicate complex tax insights effectively. This position partners closely with senior leadership within the Tax team and others throughout the Company and offers an excellent opportunity to make a significant impact on our organization's growth and success.
What will you do as a Direct Tax Manager?
Lead a team of tax professionals in administering the US income tax compliance, audits, planning, forecasting, and accounting.
Manage the global income tax compliance calendar to ensure timely, accurate filings.
Propose and enable strategies for reducing the corporate tax burden for direct taxes and its accounting impact.
Provide performance management, training, and guidance to team members by building the bench for succession planning, growth, and scalability.
Bring a continuous improvement mindset to identify and implement process improvement ideas to shorten provision and compliance cycle times and/or improve the quality of the data.
Assist tax management in maintaining current relationships with external consultants as well as the relationships with other finance teams with whom we collaborate.
Manage the preparation of and perform the initial review of income tax and franchise tax compliance. Compliance includes but is not limited to, the federal and state consolidated returns and workpapers, separate state tax returns and workpapers, the quarterly estimate calculations, and the annual extension calculations.
Prepare/review quarterly and annual tax provision components, including book-tax differences and tax footnote disclosures.
Review effective tax rate calculations and cash tax projections for financial planning and forecasting purposes.
Coordinate federal and state income tax audits, prepare and review responses to audit inquiries, and communicate audit progression to management.
Research tax issues and communicate conclusions and recommendations to management through written technical memos.
Monitor new and pending US legislation and determine the potential impact to the Company.
Adhere to internal controls and coordinate documentation evidencing internal controls have been followed.
Who qualifies for the Direct Tax Manager position?
Bachelor's degree and 5+ years of relevant tax experience, preferably with the progression of increased responsibilities (Global, Corporate Tax, and/or Public Accounting environment) with 2+ years of leading others.
Strong knowledge of the accounting for income tax rules under ASC 740 and a good knowledge of US GAAP.
Strong financial acumen, excellent verbal and written communication skills with the ability to interact effectively with internal and external stakeholders, and senior leadership.
Strong analytical, problem-solving, and research skills.
Interest in learning GILTI, FTC, FDII, and BEAT with the demonstration of learning agility across tax disciplines.
Demonstrated experience in working in a fast-paced environment.
Strategic mindset and the ability to think critically, attack obstacles, and drive change.
Demonstrated ability to successfully coach coworkers and build high performing/highly engaged teams.
Strong project management skills described as balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while paying attention to detail and meeting deadlines.
Build and maintain collaborative cross-functional working relationships.
Intermediate Microsoft Office applications.
Background and drug screen are required.
What hours will the Direct Tax Manager work?
Monday - Friday, 8am-5pm CST, hybrid Chicago or Rosemont 2x/week
Full time, 40 hours/week
OT support may be required outside normal hours and on the weekends during January 2026.
Temporary position, 4 months, subject to change
How much will you earn as a Direct Tax Manager?
Starting pay is $50-55/hour, individual pay is determined by job related skills, experience, and relevant education or training.
Get paid weekly!
Direct deposit and pay card options available for all Salem employees
Our Benefits!
The Salem Group is proud to offer world-class benefits including:
Affordable insurance plans
Paid Sick Leave (where applicable by law)
Holiday Pay
Referral Bonuses
Retention Bonuses
And more… click here to view our full benefit package: The Salem Group Benefit Summary 2025
Positions are available immediately! Don't wait to apply!
Ready to learn more? Submit your resume and one of our friendly Staffing Managers will contact you soon!
Want to speed up the process? Text “TAX” to ************ to schedule a time to discuss this opening with us.
EEO
The Salem Group provides equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other category protected by law.
Accounting - Sr. Procurement Analyst
Vernon Hills, IL job
Assignment Employee
The Salem Group is a professional staffing firm with over 30 years of experience in connecting extraordinary people with extraordinary organizations!
We are currently hiring a Sr. Procurement Analyst. The Sr. Procurement Analyst will be responsible for adhering to the improvement and alignment with best practices in accordance with the Vendor Management Office's procure-to-pay process. This position will assist with capturing and maintaining procurement requests and ensure that they are aligned with budget and master services agreements. This role will also actively assist with managing the P2P process in Workday and generating any subsequent spend analysis and reports. This role requires a high degree of accuracy.
What will you do as a Sr. Procurement Analyst?
Manages internal Software Licensing requests, and fulfills the end-to-end process to payment with the company's AP department
Ensures the accuracy of subsequent software licensing databases and renewal reports
Assists with the evaluation of vendor performance and, where required, vendor remediation tracking or termination notices
Participates in enterprise projects that involve software acquisition
Actively seeks and clearly documents opportunities for cost containment and presents ideas to department management
Provides communication, reporting, and status updates
Executes Blanket Purchase Orders, spend analysis and Change Order management in collaboration with VMO's Vendor Manager
Who qualifies for the Sr. Procurement Analyst position?
A degree in Business Administration or related field (an equivalent combination of related education, training, and experience will be considered)
Minimum of 3 - 5 years of Procurement experience, exposure working with large scale software vendors is a plus
Demonstrated experience with contract repositories and ERP applications such as Workday, SAP, Coupa, or PowerBI is needed
Strong data analysis skills and Excel knowledge
Experienced research work and working with spreadsheets, analysis and reports
Ability to work with little supervision.
Strong attention to detail.
Strong interpersonal skills.
Ability to write and present information and documentation.
Ability to lead initiatives that are large in scope or scale.
Strong ability to manage multiple issues at once.
Excellent verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience
History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
Demonstrated ability to build and maintain collaborative working relationships
Background and drug screen are required.
What hours will the Sr. Procurement Analyst work?
Monday - Friday, standard business hours
Full time, 40 hours/week
Temporary position, 1 year, subject to change
How much will you earn as a Sr. Procurement Analyst?
Starting pay is $37-42/hour, individual pay is determined by job related skills, experience, and relevant education or training.
Get paid weekly!
Direct deposit and pay card options available for all Salem employees
Our Benefits!
The Salem Group is proud to offer world-class benefits including:
Affordable insurance plans
Paid Sick Leave (where applicable by law)
Holiday Pay
Referral Bonuses
Retention Bonuses
And more… click here to view our full benefit package: The Salem Group Benefit Summary 2025
Positions are available immediately! Don't wait to apply!
Ready to learn more? Submit your resume and one of our friendly Staffing Managers will contact you soon!
Want to speed up the process? Text “PROCUREMENT” to ************ to schedule a time to discuss this opening with us.
EEO
The Salem Group provides equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other category protected by law.
#NOR50
Administrative - Non-IT Project Manager
Vernon Hills, IL job
Assignment Employee
The Salem Group is a professional staffing firm with over 30 years of experience in connecting extraordinary people with extraordinary organizations!
We are seeking a highly skilled and experienced Non-IT Project Manager to join our team. As an Non-IT Project Manager, you will be responsible for planning, directing, or coordinating activities in such fields as engineering, research and development, financial systems and product roll-out, etc. or any other non-IT based project.
What will you do as a Non-IT Project Manager?
Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
Present and explain proposals, reports and findings to clients.
May recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.
Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.
Who qualifies for the Non-IT Project Manager position?
Bachelor's Degree in Business Administration or related field
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Basic ability to work independently and manage one's time.
Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.
PMI or PMP certification preferred.
0-2 years' experience required.
Background and drug screen are required.
What hours will the Non-IT Project Manager work?
Monday - Friday, standard business hours
Full time, 40 hours/week
Temporary position, 1 year, subject to change
How much will you earn as an Non-IT Project Manager?
Starting pay is $45-50/hour, individual pay is determined by job related skills, experience, and relevant education or training.
Get paid weekly!
Direct deposit and pay card options available for all Salem employees
Our Benefits!
The Salem Group is proud to offer world-class benefits including:
Affordable insurance plans
Paid Sick Leave (where applicable by law)
Holiday Pay
Referral Bonuses
Retention Bonuses
And more… click here to view our full benefit package: The Salem Group Benefit Summary 2025
Positions are available immediately! Don't wait to apply!
Ready to learn more? Submit your resume and one of our friendly Staffing Managers will contact you soon!
Want to speed up the process? Text “PROJECT” to ************ to schedule a time to discuss this opening with us.
EEO
The Salem Group provides equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other category protected by law.
Business Development Representative
Griffith, IN job
Job Description
Why Join Us?
Impactful Role: Your work will directly contribute to our mission of “Changing Lives.” Your efforts will make a significant difference to both our clients' success and those less fortunate around the world.
Competitive Compensation Package: We offer a competitive base salary, complemented by a monthly allowance for car and phone. In addition to your salary, you'll have the opportunity to earn quarterly, and annual bonuses based on your performance. Our robust monthly commission structure is designed to reward your hard work, and you can aim to join our prestigious Circle of Excellence Club or President's Club, which includes exclusive company-paid trips for two.
Your total compensation typically reaches $80,000 when meeting our minimum performance targets, with the potential to exceed six figures as you reach bonus level targets. The best part? You control your earning potential-there's no ceiling on your income. With a combination of base salary, bonuses, commissions, and unique perks, we are committed to recognizing and rewarding your dedication and success.
Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
Key Responsibilities:
Drive Sales: Generate and develop new business to meet specified sales goals.
Field Engagement: Conduct 1 office call block with 60 calls and 4 field days each week, achieving 10+ face-to-face appointments and making 40+ field-based cold calls.
CRM Mastery: Utilize Salesforce CRM effectively after every call and appointment to track progress and manage leads.
Client Interaction: Respond promptly to inquiries and requests, preparing and presenting compelling sales proposals.
Territory Management: Strategically plan and manage prospects within your sales territory.
Product Knowledge: Understand and communicate our products, services, and industry insights to potential customers.
Competitive Analysis: Gather and report information on local competition and market conditions to management.
Negotiation: Negotiate contracts and service agreements to close deals successfully.
Administrative Excellence: Ensure all client paperwork is complete, accurate, and submitted on time.
Reporting: Provide timely and accurate reports as required and participate in team strategic sales meetings and industry events.
Qualifications:
Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards.
Communication Skills: Strong written and verbal communication skills are a must, with the ability to present effectively to all organizational levels.
Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution and consultative sales skills.
Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
Tech Savvy: Proficiency in Salesforce CRM and Microsoft Office (Outlook, Word, Excel, PowerPoint).
Education & Experience: Bachelor's degree or equivalent experience (1-2 years preferred).
Physical Requirements:
Travel by car with valid driver's license, a clean BMV record and proof of insurance.
Ability to lift and move up to 25 pounds.
Comfortable working with various people and environments, including production areas.
If you're ready to take the next step in your sales career and make a real impact, apply today! Let's grow together!
Mechanical Engineer
Itasca, IL job
Direct Hire
ESSENTIAL JOB RESPONSIBILITIES:
Hands-On Mechanical Engineering: Build and test products while collaborating with cross-functional teams to meet customer expectations.
Product Design and Development: Support product design, development, and manufacturing ramp-up by building prototypes, fixtures, and test samples to validate concepts and accelerate rollout.
Manufacturing Transition: Work closely with cross-functional teams to transition products from development to manufacturing, ensuring customer requirements and quality standards are met.
Fixturing and Tooling Development: Design, build, and document fixturing and tooling using CAD software and basic machine tools to support production and engineering efforts.
Analysis and Design Optimization: Perform load calculations, conduct FEA, select appropriate materials, and apply DFA/DFM principles to optimize designs.
Product Improvement: Identify opportunities to reduce costs, enhance quality, and improve manufacturability of existing products.
Prototyping and Testing: Utilize standard machine tools (lathes, mills, drills, etc.) to build samples and test concepts. Use test and measurement equipment to validate performance.
Technical Documentation: Create layouts, detailed drawings, and installation instructions to support internal teams and field installers.
QUALIFICATIONS:
Hands-on, practical product development approach with demonstrated focus on prototyping, sample-development, and testing
Strong mechanical and structural aptitude with proven problem-solving and creative thinking skills
Ability to work effectively under tight deadlines with minimal supervision, self-driven to meet commitments, handle multiple projects, highly organized and a strong customer service orientation
Excellent collaboration skills and a customer-focused mindset
High energy and results oriented
Ability to use standard tool room machinery such as lathes, mills, drills (and related) to build samples or test concepts; leverage test and measurement equipment to validate performance
EDUCATION AND EXPERIENCE:
Two (2) to Four (4) or more years of experience in design and manufacturing engineering of building materials, construction, or related engineered products (New Product Development, Manufacturing Engineering and Sustaining Initiatives)
Hands-on experience developing and building tools, fixtures, and/or prototype products
Experience in mathematics, FEA, measurement tools and tolerancing
Experience with structural engineering and construction drawings a plus
Experience with rolling shutters, window treatments, door systems, or windows is a plus
Bachelor's degree in mechanical engineering or equivalent technical degree; PE license a plus
COMPUTER SKILLS:
Proficiency with applicable software such as MSOffice
Proficiency with AutoCAD and Inventor (or equivalent)
COMPENSATION:
Base salary commensurate with experience
Eligible for Personal Performance Bonus + Company-wide profit sharing
Fully paid employee health and basic life insurance
401k- 100% company match up to 10% (after 1 yr.)
Paid Vacation
Career Opportunities: Supervisor Operations (93451)
McCook, IL job
About Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
As a Supervisor of Operations at Freeman, you will lead, supervise, and support our dynamic operations team, ensuring job costs are minimized while maintaining top-notch quality and safety standards. You'll interact professionally with customers, team members, and third-party vendors to deliver exceptional service. At Freeman, we are driven by our core values: integrity, empathy, innovation, enthusiasm, performance excellence, and collaboration. Join us in creating moments that matter and be part of a team that makes a difference.
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Chicago, IL.
Essential Duties & Responsibilities
* Team Leadership: Lead and supervise team members, ensuring adherence to company policies and laws. Foster a positive and productive work environment.
* Training & Development: Train team members, appraise performance, and implement reward and discipline systems.
* Operations Management: Plan, organize, and direct show site activities to ensure customer satisfaction. Collaborate with account executives to meet their needs.
* Process Improvement: Recommend measures to improve production methods, equipment performance, and product quality. Suggest changes to increase efficiency.
* Reporting & Coordination: Maintain time and production reports, estimate and requisition materials, and coordinate activities with other supervisors.
* Event Budget Management: Overseeing show events to ensure precise labor forecasting, effectively minimizing labor costs and maintaining budget compliance.
* Safety & Compliance: Ensure compliance with company policies and safety guidelines. Prepare initial accident reports and maintain well-kept operations equipment.
* Quality Control: Ensure quality control of equipment and services, addressing equipment shortages for events cost-effectively.
* Perform other duties as assigned.
Education & Experience
* High School Diploma or equivalent.
* Bachelor's Degree preferred.
* Two years of supervisory experience preferred.
* Working knowledge of MS Word and Excel.
Certificates, Licenses, Registrations
* OSHA 30 (preferred)
* Working knowledge of DOT standards
Travel Requirements
Travel up to 25%
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
* Medical, Dental, Vision Insurance
* Tuition Reimbursement
* Paid Parental Leave
* Life, Accident and Disability
* Retirement with Company Match
* Paid Time Off
* Hiring range of $65,000 - $79,500 based upon experience. This position also qualifies for an Annual Incentive Bonus (AIP)
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
#LI-Onsite
Career Opportunities: Corporate Counsel (93693)
Chicago, IL job
About Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
Reporting to the VP, Associate General Counsel, the Corporate Counsel provides strategic legal support. This role partners closely with management, procurement, and the sales organization to negotiate contracts and other legal documents while ensuring the company's interests are protected and aligned with business objectives.
This position will support our Legal team. It is eligible to work a hybrid schedule generally requiring 2-3 days per week in-office or at show site, based out of Chicago, IL.
Essential Duties & Responsibilities
* Drafts and negotiates a variety of commercial agreements including, but not limited to, customer contracts, vendor agreements, RFP's, letters of intent, confidentiality agreements, software licenses and independent contractor agreements. Reviews, analyzes, and negotiates all related legal documents. Manages multiple reviews at any given time.
* Advises and educates the enterprise on the process of contract reviews and sets expectations.
* Works closely with sales organization to understand business terms, applies legal principles and advises the business network.
* Functions as the liaison between the Company departments and outside counsel.
* Attends and participates in department meetings and communicates the status of their work clearly.
* Participates and leads proactive team efforts including leading business training to achieve departmental and company goals.
* Adopts Freeman values in personal work behaviors, decision making, contributions and interpersonal interactions.
* Contributes to a positive work environment by demonstrating integrity, empathy, enthusiasm, innovation, and a learning mindset.
Education & Experience
* Juris Doctorate (J.D.) Degree from accredited law school
* Membership in current good standing of a state bar
* Good standing in all state bars of membership
* 3-5 years of contract drafting, review, and negotiation
* In-house counsel experience preferred, but not required
* Demonstrated experience learning new areas of the law and industry regulations
* Strong analytical, critical thinking, and research skills
* Demonstrated experience with attention to detail, written and oral communication, organization, multi-tasking, working in a team atmosphere and adhering to tight deadlines
* Proficiency in Microsoft Office Suite
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
* Medical, Dental, Vision Insurance
* Tuition Reimbursement
* Paid Parental Leave
* Life, Accident and Disability
* Retirement with Company Match
* Paid Time Off
* Hiring range of $150,000 - $180,000 based upon experience. This position also qualifies for an Annual Incentive Bonus (AIP)
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
#LI-Hybrid
Development Coordinator
Mundelein, IL job
Assignment Employee
The Salem Group is a professional staffing firm with over 30 years of experience in connecting extraordinary people with extraordinary organizations!
We are currently hiring a Development Coordinator near Mundelein, IL. The Development Coordinator is an integral member of the Development team. The Development Coordinator serves as the backbone of the operation by overseeing all administrative processes in place to manage the Development fundholder relationships. This person must be extremely detail-oriented and work to ensure delivery of impeccable donor services. Reports to the Senior Director of Development Operations and significant interaction with the Manager, Annual Fund. Responsible for the stewardship of donor gifts, pledges, event registrations and provides administrative support for the fundraising team.
What will you do as a Development Coordinator?
Create and maintain data in Raiser's Edge that accurately details the full record of donor transactions and relationships.
Accurately code and record all gifts and pledges within 48 hours. (Many direct mail gifts are processed by a vendor-partner and imported into Raiser's Edge).
Acknowledge all gifts and pledges (within 48 hours of entry) or in accordance with acknowledgement policies.
Ensure that donors are properly receipted for their gifts.
Liaison to the Finance Office for gift reconciliation, correct channeling of funds, periodic reconciliation of accounts, and proper coding and processing of invoices.
Send pledge reminders on schedule as needed.
Answer the gift/donor line or development email account and respond to donors' requests within 24 hours of contact, in a courteous manner.
Assist in running reports; uploading data; verifying data and work with the direct mail program.
Provide administrative assistance support to the VP and Senior Director of Development and team as may be needed.
Conduct general administrative duties such as processing correspondence, packaging shipments, reconciling vendor invoices and coding for payment.
Who qualifies for the Development Coordinator position?
High school diploma or GED equivalent, required.
Bachelor's degree preferred.
Prior experience working for a nonprofit, higher education, and religious institution, preferred.
Minimum two-three years' experience working in an area related to office administration support, Development Department, project management, or event coordinator.
Prior experience working with databases, and internet research, knowledge of Blackbaud Suite: Raiser's Edge, preferred.
Working Knowledge of all Microsoft Office Suite (Outlook; Excel; Word; PowerPoint)
Background check is required
What hours will the Development Coordinator work?
8:00AM to 5:00PM Monday through Friday
40-hour work week
12-week contract position, subject to change
How much will you earn as a Development Coordinator?
Starting pay is $20-22/hour, individual pay is determined by job-related skills, experience, and relevant education or training
Get paid weekly!
Direct deposit and pay card options available for all Salem employees
Our Benefits!
The Salem Group is proud to offer world-class benefits including:
Affordable insurance plans
Paid Sick Leave (where applicable by law)
Holiday Pay
Referral Bonuses
Retention Bonuses
And more… click here to view our full benefit package: The Salem Group Benefit Summary 2025
Positions are available immediately! Don't wait to apply!
Ready to learn more? Submit your resume and one of our friendly Staffing Managers will contact you soon!
Want to speed up the process? Text “DEVELOPMENT” to ************ and schedule a time to discuss this opening with us.
EEO
The Salem Group provides equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other category protected by law.
#NOR50
Youth Care Worker
Chicago, IL job
Assignment Employee
The Salem Group is a professional staffing firm with over 30 years of experience in connecting extraordinary people with extraordinary organizations!
We are currently hiring for Youth Care Workers in Chicago, IL.
What will you do as a Youth Care Worker?
Helps youth participants to modify attitudes and patterns of behavior by increasing understanding of self, personal strengths, and challenges.
Ensures participants follow implemented Individual Service Plans and behavior mentorship plans
Accompanies and oversees youth during off site/outdoor appointments, trips, and activities
Engages youth in daily routines and activities
Responsible for timely and accurate documentation (e.g. incident reports, contact with Youths' families, log entries, e-mail, and contact with on-call supervisor).
Participates in professional development/supervision meetings
Who qualifies for the Youth Care Worker position?
High School Diploma or equivalent and minimum of two (2) years' experience in case work, human services or related field, or equivalent combination of education and experience.
Fluency in a second language a MUST for 1st and 2nd shift
Must be 21+ years of age
Must be able to pass a background check as required by the Illinois Department of Children and Family Services (fingerprinting included)
What hours will the Youth Care Worker work?
1st Shift 8 AM - 4:30 PM
2nd Shift 4 PM- 12:30 AM
Schedule will include having to work weekends
All employees must be available to train on 1st shift
How much will you earn as a Youth Care Worker?
Starting pay is $19 per hour
Get paid weekly!
Direct deposit and pay card options available for all Salem employees
Our Benefits!
The Salem Group is proud to offer world-class benefits including:
Insurance plans
Paid Sick Leave
Referral Bonuses
And more… click here to view our full benefit package: ****************** W0PG
Positions are available immediately! Don't wait to apply!
Ready to learn more? Submit your resume and one of our friendly Staffing Managers will contact you soon!
EEO
The Salem Group provides equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other category protected by law
CAD Drafter
Lake Forest, IL job
The CAD Drafter will be responsible for creating, modifying, and maintaining 2D and 3D technical drawings for mechanical, electrical, and automation systems used in food industry applications. This role collaborates closely with engineers, project managers, and fabrication teams to ensure designs are accurate, compliant with industry standards, and meet customer requirements.
Key Responsibilities
Develop detailed 2D and 3D CAD drawings for mechanical layouts, equipment, conveyors, and automation systems.
Prepare electrical and mechanical schematics, P&IDs, and wiring diagrams as required.
Revise and update existing drawings to reflect design changes, redlines, and as-built conditions.
Collaborate with engineers to ensure designs meet functional, safety, and regulatory requirements (USDA, FDA, etc.).
Assist with the creation of bills of materials (BOMs) and ensure documentation accuracy.
Maintain organized drawing files and documentation for project tracking and archiving.
Coordinate with fabrication, assembly, and installation teams to resolve drawing-related issues.
Ensure compliance with company drafting standards and food industry automation best practices.
Qualifications
Associate's degree or technical diploma in Drafting, Engineering Technology, or related field.
2+ years of drafting experience (automation, manufacturing, or food industry experience preferred).
Proficiency in AutoCAD and/or SolidWorks (experience with other 3D modeling software a plus).
Knowledge of mechanical design, electrical schematics, and process flow diagrams.
Familiarity with food processing equipment, sanitary design principles, and automation systems preferred.
Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
Effective communication skills and ability to collaborate in a team-oriented environment.
30.00
Career Opportunities: Corporate Development Manager (93400)
Chicago, IL job
About Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry's largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
Freeman is seeking a highly talented, energetic, results-oriented, and business-savvy Corporate Development/Strategy Manager. The Manger would lead competitive intelligence and market modeling initiatives and provide support within the mergers & acquisitions (M&A) team workstream. This role provides critical insights and recommendations, empowering executive leadership to make informed, data-driven decisions. This is a high-impact role with significant exposure to executive stakeholders and the opportunity to drive the company's long-term growth.
This position will support our M&A team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of Chicago, IL; however, we are also open to candidates in the following locations:
* Dallas, TX
* New York City, NY
* Washington DC
Essential Duties & Responsibilities
Financial Modeling & Analysis
* Build, maintain, and review detailed financial models for acquisitions, joint ventures, and other strategic investments
* Conduct valuation analyses using methodologies such as DCF, market multiples, and scenario analysis
* Prepare financial forecasts and assess the impact of proposed transactions on company performance
Presentation Preparation
* Prepare clear, concise, and compelling presentations and investment memos for executive leadership, Board of Directors, and other stakeholders
* Summarize key findings, recommendations, and strategic rationale in presentation materials
Strategic Transaction Support
* Assist in the execution of M&A transactions, including due diligence, deal structuring, and integration planning
* Coordinate with internal and external advisors (investment banks, consultants, legal counsel) throughout the deal process
Market & Industry Research
* Conduct in-depth market, industry, and competitor research to identify trends, opportunities, and potential targets
* Develop actionable insights to support corporate strategy and long-term growth initiatives
Cross-functional Collaboration
* Work closely with teams across finance, strategy, legal, operations, and investor relations to ensure alignment and effective execution of projects
* Manage data collection and analysis for due diligence and integration activities
Education & Experience
* 5+ years in investment banking, private equity / venture capital, consulting (M&A focus) or corporate development
* Advanced proficiency in financial modeling and valuation techniques (Excel, PowerPoint required)
* Strong analytical, problem-solving, and research abilities
* Excellent communication skills, both written and verbal, with the ability to synthesize complex information for senior audiences
* Demonstrated ability to work collaboratively in a fast-paced, team-oriented environment
* Bachelor's degree in finance, economics, business, or a related field from an accredited four year college or university is required; MBA is preferred
Certificates, Licenses, Registrations
Travel Requirements
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
* Medical, Dental, Vision Insurance
* Tuition Reimbursement
* Paid Parental Leave
* Life, Accident and Disability
* Retirement with Company Match
* Paid Time Off
* Hiring range of $100,000 - $145,000 based upon experience. This position also qualifies for an Annual Incentive Bonus (AIP)
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristics protected by federal, state or local laws.
#LI-Hybrid
Automation Engineer
Lake Forest, IL job
Assignment Employee
We are partnered with a Automation Equipment in the Northern Suburbs helping build their manufacturing 4.0 equipment.
Key Skills & Responsibilities:
Robot Programming: Writing, editing, and troubleshooting programs for FANUC robots using TP (Teach Pendant) and KAREL/RoboGuide.
PLC Integration: Working with PLC systems (like Allen-Bradley or Siemens) to integrate robots into broader automation systems.
HMI Interfaces: Developing or modifying human-machine interfaces (HMI) for control and diagnostics.
System Design: Designing robotic cells or workstations, often involving safety protocols (e.g., light curtains, safety scanners).
Installation & Commissioning: Setting up new robots, teaching positions, testing sequences, and ensuring proper function.
Troubleshooting & Maintenance: Diagnosing and resolving hardware/software issues with robotic systems.
Qualifications:
Degree in Electrical Engineering, Mechatronics, Robotics, or similar field.
Hands-on experience with FANUC controllers (e.g., R-30iA, R-30iB).
Familiarity with RoboGuide simulation software is a plus.
Experience with industrial communication protocols (Ethernet/IP, ProfiNet).
72.00
Accounts Payable Resolution Consultant
Vernon Hills, IL job
Assignment Employee
The Salem Group is a professional staffing firm with over 30 years of experience in connecting extraordinary people with extraordinary organizations!
We are seeking a highly skilled and experienced AP Resolution Consultant to join our finance team. As an AP Resolution Consultant, you will be responsible for managing and resolving complex accounts payable disputes and discrepancies in a timely and efficient manner as well as mentoring and coaching new coworkers. Your exceptional analytical and communication skills will play a vital role in ensuring accurate and prompt resolution, strengthening client relationships, and optimizing the overall financial health of our organization.
What will you do as an AP Resolution Consultant?
Collaborate with various departments, including sales, customer service, and procurement, treasury, legal and accounting to identify and gather key performance indicators and supporting documentation.
Identify and resolve complex tasks associated related to invoice discrepancies which require escalation. Conduct thorough root cause analysis of recurring disputes to identify underlying issues or process inefficiencies. Develop strategies and recommendations to prevent future disputes and improve overall accounts payable process efficiency.
Engage in clear and professional communication with both internal and external stakeholders. This includes but is not limited to suppliers and key.
Maintain comprehensive records of all dispute-related activities, communications, and resolutions. Generate regular reports on dispute trends, aging, and resolution status for management review.
Continuously evaluate the dispute resolution process and identify opportunities for enhancement. Suggest and implement improvements to streamline workflows and enhance productivity.
Collaborate with other AP teams/coworkers to provide insights on unresolved disputes that may impact the payables process.
Ensure compliance with company policies, accounting standards, and regulatory requirements during the dispute resolution process. Adhere to internal controls and maintain a high level of data accuracy and integrity.
Provide mentorship and support to junior team members, sharing knowledge and best practices to improve overall performance.
Manage high risk and top tier suppliers based on spend analysis. This includes but is not limited to vendors which have unique payment procedures. Perform vendor specific needs based on contractual obligations. This includes tasks such as vendor reconciliations, auditing activities and indirect spend analysis.
Who qualifies for the AP Resolution Consultant position?
Bachelor's Degree in Finance, Accounting, or related field and 1 year of relevant AR, Credit, Accounting or Finance experience OR 5 years of relevant AR, Credit, Accounting or Finance experience OR 5 years of Company experience
Proven experience in an accounts payable role, preferably with Fortune 200 organization
Ability to work independently, manage multiple priorities, and meet deadlines
Detail-oriented mindset with excellent organizational and problem-solving abilities
Strong negotiation and communication skills, both written and verbal, to effectively interact with customers and internal stakeholders
Enterprise ERP Systems experience preferred
Background and drug screen are required.
What hours will the AP Resolution Consultant work?
Monday - Friday, standard business hours
Full time, 40 hours/week
Temporary position, 1 year, subject to change
How much will you earn as an AP Resolution Consultant?
Starting pay is $30-35/hour, individual pay is determined by job related skills, experience, and relevant education or training.
Get paid weekly!
Direct deposit and pay card options available for all Salem employees
Our Benefits!
The Salem Group is proud to offer world-class benefits including:
Affordable insurance plans
Paid Sick Leave (where applicable by law)
Holiday Pay
Referral Bonuses
Retention Bonuses
And more… click here to view our full benefit package: The Salem Group Benefit Summary 2025
Positions are available immediately! Don't wait to apply!
Ready to learn more? Submit your resume and one of our friendly Staffing Managers will contact you soon!
Want to speed up the process? Text “AP” to ************ to schedule a time to discuss this opening with us.
Accounting - Accounts Receivable and Collections
Vernon Hills, IL job
Assignment Employee
The Salem Group is a professional staffing firm with over 30 years of experience in connecting extraordinary people with extraordinary organizations!
We are currently hiring 3 Accounts Receivable Specialists: 1 for Collections and Billing, and 2 for AR Services (Cash Applications, Processing and administrative work).
What will you do as a Collections and Billing Specialist?
Handles the collection efforts of meaningful accounts within the team's book of business.
Develops collection methods that consistently lead to achieving or exceeding company financial goals; while handling A/R related problems, anticipating, preventing, identifying and problem solving as necessary.
Ensures timely follow-up and completion of cash allocation within book of business.
Ensures invoices are sent to government customers through online portals or emails.
Completes any necessary government invoicing processes to ensure compliance and acceptance.
Collaborates with Sales to meet customer requests.
Identifies issues attributing to account past dues and communicates with management and sales department when necessary to escalate the collection process.
Continually evaluates sensitive customer relationships to make sure customer satisfaction is met and builds positive working relationships both internally and externally.
What will you do as an AR Services Specialist?
Manually and electronically post payments from various sources like checks, electronic remittances, and lockboxes to the correct customer or patient accounts.
Balance posted payments against batch totals daily to ensure accuracy and reconcile all incoming cash to the appropriate accounts
Process funds from cross company transactions
Post Journal Entries
Post AR Invoices
Process Sales Tax Reports
Sort and organize AR mail
Contact customers to resolve issues related to returned mail
Monitor the credit mailbox and distribute incoming messages appropriately
Assist AR in updating SOP's and other documentation as needed.
Monitor Proforma mailbox and send out Proforma invoices as needed.
Serve as the "front desk representative" for the AR department
Research/Identify and code cross company payments for Finance write off's
Who qualifies for the Accounts Receivable Specialist position?
3+ years of B2B collections, ideally with collecting on $20-30M.
Previous cash application and reconciliation experience
HS Diploma or GED required.
Excellent written and verbal communication skills with the ability to effectively interact with internal and external stakeholders.
Strong organizational skills with the ability to adapt quickly to change.
Ability to prioritize and multitask.
Strong analytical skills with critical attention to detail.
Demonstrated ability to work independently with management support
Proficient in Microsoft Office applications.
Background and drug screen are required.
What hours will the Accounts Receivable Specialist work?
Monday - Friday, 8am-5pm CST, hybrid Vernon Hills 3x/week
Full time, 40 hours/week
Temporary position, 12 months, subject to change
How much will you earn as an Accounts Receivable Specialist?
Starting pay is $30-35/hour, individual pay is determined by job related skills, experience, and relevant education or training.
Get paid weekly!
Direct deposit and pay card options available for all Salem employees
Our Benefits!
The Salem Group is proud to offer world-class benefits including:
Affordable insurance plans
Paid Sick Leave (where applicable by law)
Holiday Pay
Referral Bonuses
Retention Bonuses
And more… click here to view our full benefit package: The Salem Group Benefit Summary 2025
Positions are available immediately! Don't wait to apply!
Ready to learn more? Submit your resume and one of our friendly Staffing Managers will contact you soon!
Want to speed up the process? Text “AR” to ************ to schedule a time to discuss this opening with us.
EEO
The Salem Group provides equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other category protected by law.
Engineering Technician
Itasca, IL job
Assignment Employee
ESSENTIAL JOB RESPONSIBILITIES:
Assist engineers to create, modify, and test new and existing products
Support product design, development, and manufacturing preparation-ramp, building prototypes, fixtures, and test samples to validate concepts and accelerate rollout
Conduct experiments and investigations under the guidance of Engineers
Analyze operations and engineering processes and offer suggestions for improvement
Use standard tools such as lathes, mills, drills (and related) to build samples or test concepts; leverage test and measurement equipment to validate performance
QUALIFICATIONS:
Track record of working collaboratively across departments to solve technical / product problems
Hands-on, practical product development approach with demonstrated focus on prototyping, sample-development, and testing
Strong prioritization, time- management, and self-motivation skills; high energy and focus
Strong project management orientation
Strong written and verbal communication
EDUCATION AND EXPERIENCE:
2-yrs experience as a technician, apprentice, or equivalent in an engineering and/or manufacturing environment
Hands-on experience developing and building tools, fixtures, and/or prototype products
Experience interpreting and refining engineering drawings
Experience with rolling shutters, window treatments, door systems, or windows is a plus
Associates degree in Engineering or Manufacturing Technology or equivalent preferred
COMPUTER SKILLS:
Proficiency with CAD / CAE software
Experience with measurement and mechanical testing systems in toolroom and/or protype-lab environments
Proficiency with MSOffice
COMPENSATION:
Base salary commensurate with experience
Eligible for Personal Performance Bonus + Company-wide profit sharing
Fully paid employee health and basic life insurance
401k- 100% company match up to 10% (after 1 yr.)
Paid Vacation
Exhibitor Services Coordinator PT
McCook, IL job
**About Us** Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
**Summary**
Responsible for the quality management of exhibitor orders to ensure successful delivery on-site. Serves an integral part in ensuring that our pre-show and post-show operations run smoothly and are successful in enabling an effective experience for the on-site team.
This position will support our Customer Experience team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of Chicago, IL.
**Essential Duties & Responsibilities**
+ Provides exceptional customer service in a virtual environment
+ Proactively identifies, researches, and resolves customer order discrepancies using various methods
+ Pinpoints trends from customer contacts and reviews with appropriate ES or Delivery Manager
+ Follows up with internal and external customers in an accurate and timely manner
+ Analyzes accounts for proper billing procedures and takes necessary action to bill/resolve as necessary
+ Generates and records transactions relating to exhibitor payments
+ Accurately performs all applicable data entry for Exhibitor Services
+ Ensures successful production and/or delivery of complex customer needs across various Freeman services
+ Responds to customer inquiries regarding products and services offered and facilitates basic upgrades
+ Drives company results by suggesting additional items to exhibitors to meet their needs
+ Works on site at events as needed
**Education & Experience**
+ High School Diploma or Equivalent with relevant work experience required
+ 1+ year of experience in customer service
**Travel Requirements**
Travel up to 25%
**What We Offer**
Our part-time positions are not benefit eligible; however, these roles are eligible to participate in:
+ Retirement with Company Match
+ Hourly range of $18.00 - $20.00 based upon experience
**Diversity Commitment**
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
\#LI-Hybrid
Coordinator Equipment Logistics
Chicago, IL job
**About Us** Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
**Summary**
The Coordinator - Equipment Logistics is responsible for the processing of inbound and outbound equipment for the purpose of flawless execution of events. This role will be directly responsible for the daily processing and staging of inbound and outbound rental equipment in accordance with procedure(s) to ensure integrity is maintained in our reservations and equipment readiness. This position requires teamwork, communication, and coordination skills.
This position will support our Audio Visual and Event Technology team. The position follows an in-person schedule working full-time in-office and/or show-site based out of McCook, IL.
**Essential Duties & Responsibilities**
+ Process returned equipment in accordance to policies and procedures
+ Sort inbound equipment, including Sub-Rentals and Equipment Transfers
+ Identify, vet and enter lost and missing equipment
+ Prioritize work based on outbound needs
+ Pull, stage and scan outbound equipment in accordance to policies and procedures
+ Maintain records in required systems (i.e. R2)
+ Communicate with Quality Control, Inventory Control and Transportation on order needs, changes and readiness
+ Escalate Missing or Damaged Equipment
+ Escalate space constraints
+ Perform scheduled cycle counts as assigned
+ Support on-site additions in accordance to established policies and procedures
+ Assist in Training/development of warehouse staff
+ Ensure sound safety and risk policies and procedures through all areas of operation
+ Promote teamwork and communication between all warehouse operations
+ Assists other department heads as needed
**Education & Experience**
+ High School Diploma or Equivalent with relevant work experience required
+ Minimum 2 years of related experience within event production and/or warehouse operations
+ 1 year experience with Inventory Management Software preferred
+ Proficient in MS Office suite, Adobe Acrobat, Google Sheets
+ Must maintain a valid state driver's license
+ Demonstrate strong interpersonal and communication skills
+ Must be an innovative problem solver with the ability to deal quickly and effectively with issues
**What We Offer**
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
+ Medical, Dental, Vision Insurance
+ Tuition Reimbursement
+ Paid Parental Leave
+ Life, Accident and Disability
+ Retirement with Company Match
+ Paid Time Off
+ Hourly range of $18-19 based upon experience
**Diversity Commitment**
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
\#LI-Onsite