ITE, LLC jobs in New York, NY

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (Thrive Capital and General Catalyst) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role We are looking for a People Operations professional to build and scale the systems, programs, and processes that power our team. You'll ensure that Tandem's people infrastructure - spanning onboarding, compensation, benefits, compliance, performance, and culture - runs smoothly, efficiently, and with excellence. You will serve as the operational backbone for the employee lifecycle and a strategic partner to leaders across the company. This role blends execution and strategy: building scalable systems while staying close to the day-to-day employee experience. This is a high-impact, high-visibility role for someone who loves precision, thrives in ambiguity, and takes pride in operational excellence. If you are deeply organized, data-driven, and motivated by helping exceptional people do their best work, we want to meet you. If you join, you will: Own and optimize end-to-end people processes: onboarding, offboarding, benefits, compensation, performance, compliance, and engagement Maintain data integrity across HR systems (HRIS, payroll, ATS) and serve as the system administrator for core people tools Partner with Finance on payroll, headcount planning, and compensation cycles Ensure compliance with all employment regulations and internal policy standards Build scalable frameworks and SOPs for hiring, feedback, and employee development Work with leadership to improve the employee experience - from first day to last Manage and track key people metrics and reporting to enable better decision-making Lead and support company-wide programs (e.g., engagement surveys, performance reviews, recognition programs) Serve as a trusted point of contact for employees - handling questions with empathy, discretion, and clarity Drive operational excellence by continuously identifying opportunities to automate, simplify, or improve existing processes We'll be most excited if you have: 2-7 years of experience in people operations, HR, or business operations in a fast-paced environment (startups, consulting, or scaling tech companies preferred) Strong analytical and systems-thinking skills; you're comfortable with data, spreadsheets, and workflows Experience managing HRIS and related tools (e.g., Rippling, Gusto, Justworks, Workday, etc.) Excellent judgment and confidentiality - you handle sensitive information with care Strong written and verbal communication skills; you bring clarity and calm to complexity A builder's mindset - you enjoy designing from zero and scaling what works Curiosity and intellectual horsepower; you learn fast and stay rigorous A sense of ownership - you don't just identify problems, you fix them Comfort with ambiguity, change, and moving at high velocity This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 30 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Before you apply… This role is a contract position for 2-3 months. There is potential for it to convert to a full-time opportunity, dependent on factors such as hiring plans and performance. Please do not apply if you are not open to contract work. The Role We're looking for a Contract Recruiter to join our growing team during an exciting scaling phase. You'll play a critical role in building out our hiring pipeline, partnering closely with hiring managers, and ensuring an excellent candidate experience from first touchpoint to offer. This is an opportunity to work in a fast-paced, collaborative environment, balancing both strategic recruiting and hands-on coordination while helping shape our growth. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). What You'll Do Own top of funnel sourcing for key roles across the company Partner closely with hiring managers to understand team needs, define roles, and shape hiring strategies. Assist with pipeline tracking, reporting, and hiring metrics. Coordinate interview logistics - including scheduling, candidate communication, and internal alignment - ensuring a seamless and positive experience for both candidates and interviewers. Conduct weekly recruiter calls to share pipeline updates and insights. Identify creative, “outside the box” approaches to attract top talent - from automation tools to unique sourcing strategies. Build and nurture relationships with candidates, ensuring every interaction reflects our values of kindness, empathy, and transparency. Collaborate cross-functionally with team members and leadership to improve the recruiting and hiring experience. What You'll Bring 3+ years recruiting experience, ideally in a fast-growing startup or tech company. Extremely comfortable utilizing LinkedIn Recruiter, Gem, and Asbhy. Comfortable managing both recruiting and coordination tasks in a fast-paced environment. Excellent communication skills - written, verbal, and interpersonal. A creative problem-solver who loves building scalable recruiting systems and automating where possible. Someone who leads with empathy, values inclusion, and champions a positive candidate experience. Hourly rate is $38 - $43/hr Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Job DescriptionDescriptionAt In Tandem, our tech solutions-which include OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator-work in tandem with families to simplify daily life, fostering connection, organization, and peace of mind throughout key stages and milestones of family life. We believe technology can champion deeper connections within families, strengthen bonds, and improve communication. Our family of brands provides a range of solutions that streamline daily routines, offer resources and guidance during challenging times, and help families navigate those challenges with confidence, calm, and ease. We are seeking a dynamic relationship-builder based in New York City who will champion engagement within the Family Law community and strengthen OurFamilyWizard's connections across the legal ecosystem. As a Legal Liaison for OurFamilyWizard, you will serve as a trusted partner and educator-especially to Judges and court professionals-helping deepen understanding of OurFamilyWizard's mission, tools, and impact on families navigating separation and coparenting. By cultivating strong, meaningful relationships and advancing education throughout the judicial and legal communities, you will help expand the reach of OurFamilyWizard's platform and support our mission to empower families through effective communication and collaboration. Compensation: The total on-target earnings (OTE) for this position range from $100,000 to $125,000 OTE, which includes a base salary of $75,000 to $90,000 plus an on-target commission of $25,000 to $35,000. What you will accomplish: Build and nurture relationships with key stakeholders across the family law ecosystem-including Judges, Attorneys, Mediators, Parent Coordinators, Court Evaluators, and Guardians ad Litem-to strengthen awareness, trust, and advocacy for the OurFamilyWizard platform. Develop and deliver educational initiatives for the judicial community and other professionals through workshops, webinars, presentations, curated discussions, and conference participation that highlight best practices for using OFW to improve outcomes for families. Serve as an educational ambassador to Judges and court systems by presenting OFW's benefits, aligning content with judicial needs, and ensuring ongoing engagement and professional development opportunities. Actively engage the broader Family Law community through relationship-driven outreach at industry events, regional meetings, and continuing education programs, positioning OurFamilyWizard as a partner in effective coparenting solutions. Gain a deep understanding of OurFamilyWizard's mission, technology, and services to communicate value clearly and authentically to diverse audiences across the legal ecosystem. Identify and research influential practitioners and organizations who can serve as champions for OFW adoption within their professional circles and client bases. Maintain and leverage our CRM database to track interactions, monitor relationship progress, and ensure accurate, up-to-date communication records. Synthesize feedback and insights gathered from Judges and other professionals into actionable recommendations for internal teams, helping refine user experience, education materials, and product enhancements. Who you are: Mission-driven. Your understanding of and passion for families in transition gives you great pride in the work you do to serve them. It's what allows you to turn purpose into progress. Team-player. You're collaborative by design. You have a unique ability to align common interests and rally folks behind a shared vision and mission. This, coupled with your high level of EQ, enables you to accelerate performance across teams. Relationship-builder. You love building relationships! You thrive off constant communication, learning new things, and facilitating great social and professional experiences. You're usually the first one at networking events to break the ice (and the last one to leave!) Organized and attention-to-detail. You don't let things slip through the cracks. Your ability to communicate and organize information and data effectively is what allows you to see through projects with great success. Humility & Self-Awareness. You have a PhD in empathy. You have a strong understanding of your customers and colleagues on both an intellectual and interpersonal level. That understanding serves as your north star. What you bring: Understanding of the family law ecosystem and various subjects related to family law. This includes divorce law, mediation practices, and legal counseling Professional exposure to the legal field, products related to law, or previous career experience related to the legal system Located in New York City with the ability to travel regularly throughout your designated territory. (Bonus points) JD, LCSW, MSW, or certification or licensure related to law or mediation (Bonus points) Prior account management or relationship management experience (Bonus points) Experience with CRM and/or modern sales management platforms Why Join? Great mission. Creating a safe and productive environment for families to co-exist is extremely important for us; we've been doing it for 20+ years and are deeply motivated by adding value to the lives of parents, children, and practitioners. Growing team . While we've been around for a while, we continue to evolve and innovate. That's what keeps us going! You'll have an opportunity to contribute meaningfully to our organization as we hit our second stride. Amazing Culture. In Tandem has a positive and supportive culture-we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking and, above all, collaborative. Here's a list of our key benefits: Medical: In Tandem pays 100% of the premium for employees AND 99% for all additional family members 401k: Up to a 4% match with immediate vesting Paid leave for all new parents Learning & Development stipend for employees Paid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day) Personal Time Off: 15 days for 0-1 years of employment 20 days 1-3 years of employment Supportive and flexible working environment - work from anywhere! Come As You Are! In Tandem provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (Thrive Capital and General Catalyst) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a member of our Provider Growth team, you will own relationships with healthcare organizations using our platform and help drive their long-term success. You will work directly with clinicians, staff, and executives at some of the largest provider groups in the country - ensuring that they onboard smoothly, see value quickly, and expand over time. This role blends relationship management with growth strategy, operations, and product insight. You will analyze adoption and retention patterns, shape how we scale across new specialties and workflows, and help unlock value for both providers and their patients. You will also work closely with product, ops, and engineering to bring real-world feedback into how we build. Your work will directly impact how many patients get the support they need and how fast we can scale. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own relationships with key provider organizations - serving as the strategic point of contact for adoption, engagement, and growth Analyze account performance data (activation, usage, retention) and translate insights into concrete priorities Develop and execute expansion strategies within existing accounts - including new specialties, workflows, and service lines Drive onboarding and workflow design conversations with providers, staff, and clinical users Identify opportunities to improve product fit or service delivery - and collaborate with product, ops, and engineering to build the right solutions Play a direct role in informing roadmap and strategic decisions based on patterns you observe across accounts Help shape Tandem's provider-facing growth motion - including how we scale across new markets and clinical categories We'll be most excited if you have: 1-4 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization) A strong sense of user empathy, especially for providers and staff juggling high workloads (familiarity with healthcare workflows, provider practices, or EHRs is a big plus) Comfort with ambiguity and context switching; you can roll up your sleeves and figure things out fast Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (Thrive Capital and General Catalyst) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As Growth Lead at Tandem, you will own growth for one of our core provider categories, with a mandate to expand national market share, drive activation, and unlock commercial impact. You will act as a category GM: defining strategy, allocating resources, and using a wide mix of levers - from inside sales and referral programs to partnerships, campaigns, and product surfaces - to deliver against aggressive adoption targets. This role sits at the intersection of growth, product, and market strategy. You will partner closely with engineering, ops, and partnerships teams to scale what works, experiment with what doesn't yet exist, and prioritize the highest-value bets. You will be expected to design and execute your strategy across channels, specialties, and tactics, and be directly accountable for top-of-funnel growth and downstream platform impact. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to “act like an owner” and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own the growth strategy for a core market category, including targets, budget, levers, and results Design and test new GTM motions, including word-of-mouth loops, referral mechanics, channel partnerships, sales forces, and influencer/affiliate campaigns Identify high-yield provider segments and use data to shape targeting, positioning, and messaging Partner with engineering and onboarding teams to improve conversion funnels and maximize user activation Track adoption and engagement metrics, share insights internally, and drive accountability to key growth outcomes Work closely with the rest of our team and CEO to make investment decisions as we balance speed of growth and long-term profitability We'll be most excited if you have: 4-8 years of experience in growth, product strategy, GTM, or business operations - with a track record of owning measurable outcomes Proven success launching or scaling new segments or markets at a startup or high-growth company Demonstrated ability to run and evaluate experiments across multiple growth channels (referral programs, outbound, content, etc.) Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 30 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). Who You Are You're an experienced finance professional who thrives in early-stage, fast-moving environments. You've built scalable financial systems, reporting, and forecasting processing from 0-1. You're comfortable (and excited to) be in the weeds of modeling and reconciliation, but can quickly context switch to support strategic projects like headcount planning or board prep. You think beyond the numbers and care deeply about operational excellence. You constantly look for ways to help yourself and your team run faster and smarter. You're entrepreneurial by nature, and understand that no task is too big or too small at the early stage. What You'll Do Strategic Finance (60%) Partner with accounting to own the month-end close process, cash flow management, payroll, and BvA tracking. Establish and own core accounting, FP&A, AR, and reporting processes and systems. This includes onboarding and maintaining a robust, well-integrated tool stack. Collaborate closely with the executive team on financial modeling, headcount planning. Own investor reporting and contribute meaningfully to board meeting preparation. Build dynamic, robust dashboards to monitor financial and business health. Regularly present findings and actionable insights to executive team. Oversee all company spend. Build, monitor, and refresh internal spend policies. Manage relationships with external accountants, tax advisors, and banking partners. Look for ways to automate manual processes, reduce manual work, and improve the speed and accuracy of reporting. Business Operations (40%) Manage tax and compliance efforts, including R&D tax credit processes, state compliance requirements, business registrations, insurance policies and COI requests, and employer filings. Lead compliance and audit efforts across SOC 2, HIPAA, and related frameworks. Bonus: experience with NIST, FedRAMP, or StateRAMP frameworks. Partner closely with sales and GTM on commission plans, pricing, headcount planning, and reporting. Support and be a resource to adjacent teams on strategic and operational initiatives. This could be anything from helping negotiate a contract to owning a research project for market expansion. What You'll Bring 6+ years of experience in finance, ideally with early-stage or growth-stage SaaS companies. Strong FP&A, financial modeling, and accounting fundamentals. Eagerness and openness to leveraging AI tools to help automate workflows. Experience with BI tools and SQL. Experience building scalable systems and processes in previous finance and operations organizations. Eagerness and excitement to pick up cross-functional projects. Candidates who began their careers in investment banking, consulting, or corporate finance are preferred. Base Salary is $160 - $180k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas At Kaizen, we're building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us. The salary range listed represents the low and high end of Kaizen's salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen's total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants. Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodations due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

FGS Global is the world's leading stakeholder strategy firm, with approximately 1,400 professionals around the world, advising clients in navigating critical issues and reputational challenges. FGS was formed from the combination of Finsbury, The Glover Park Group, Hering Schuppener and Sard Verbinnen & Co to offer board-level and C-suite counsel in all aspects of stakeholder strategy - including corporate reputation, crisis management, and public affairs and is also the leading force in transaction and financial communications worldwide. FGS offers seamless and integrated support with offices in the following locations: Abu Dhabi, Amsterdam, Beijing, Berlin, Boston, Brussels, Calgary, Chicago, Dubai, Dublin, Düsseldorf, Frankfurt, Hong Kong, Houston, Kingston, London, Los Angeles, Munich, Paris, Riyadh, San Francisco, Shanghai, Singapore, South Florida, The Hague, Tokyo, Toronto, Vancouver, Washington, D.C., and Zurich. The firm is headquartered in New York. FGS is consistently ranked a Band 1 PR firm for Crisis & Risk Management and for Litigation Support by Chambers and Partners. For the second year, FGS was ranked #1 Global M&A PR firm by Deal Count and Value in 2024 by Mergermarket. The Position: FGS Global is seeking a full-time Associate Director to join our Financial Communications team to be based in our New York office. This is a hybrid role with at least 3 days/week expected in-person. Working at the intersection of business, finance, public policy, and media, the Associate Director position is an excellent opportunity for someone interested in strategic communications, public relations, and crisis management to develop research, writing, and media skills at a prestigious firm with high-profile clients. Associate Directors advise clients across industries on ongoing communications-such as media and investor relations-as well as special situations like M&A, restructurings, crises, governance, and litigation support. The ideal candidate is a strategic thinker with strong writing, analytical, and presentation skills, with the ability to work in a fast-paced environment. Experience in financial or corporate communications, capital markets, or investor relations is strongly preferred. Responsibilities: Manage day-to-day execution of both long-term communications assignments and special situations for clients in all industries (e.g., M&A, restructurings, investor-related issues, crises, corporate governance, litigation support, etc.). Function as an account project manager, including assigning responsibilities, anticipating account needs, and ensuring activities are completed on-time, while providing strategic and tactical support to senior team members. Serve as the center for information on accounts with knowledge of everything that is going on with the account. Ownership for developing materials (e.g., strategic communications plans, press releases, investor presentations, shareholder letters, talking points, Q&As, etc.). Build and manage media relationships, including responding to inbound inquiries and serving as a spokesperson for clients. Be a mentor and role model for junior account staff by leading through actions - being prepared, proactive, and available, with a “can do” attitude. Engage directly with clients and advisors, representing our recommendations or position on issues that have a financial, brand, and/or business impact. Support new business opportunities in the market and work to strengthen and expand existing client relationships with compelling ideas and excellent service. Embrace and embody the FGS value proposition, which combines total candor with sophisticated judgement gained through experience. Qualifications: 5+ years of relevant experience in financial services, strategic communications, investor relations, or a related field. A bachelor's degree. Client focused, with a high bar for quality and results. Outstanding writing skills, including excellent proofreading skills. Highly collaborative, with strong communications skills, and able to work well in teams. Strong time management and organizational skills, and an ability to seamlessly balance multiple assignments and client situations simultaneously. Confidence and presence to collaborate effectively with senior members of account teams and client in high-stakes situations. Well-rounded, adaptable, and detailed-oriented individual comfortable working through challenges. Solid judgment and the capacity to accurately assess complicated situations and ask the right questions. Highly motivated and calm under pressure. The ability to oversee and help mentor junior staff. Well-honed project management skills. Mature, with good judgement with the ability to engage with people at all levels. Technological proficiency, well versed in Microsoft Office, experience with Bloomberg a plus. An interest in business, public policy and regulatory issues. A quick learner, who is prepared to jump in at a moment's notice. What We Offer Competitive compensation package. Comprehensive health benefits, including medical, dental and vision insurance. 401(k) with a generous firm matching program. Generous time off benefits. A collaborative group of smart, passionate and highly motivated people. A team-oriented work environment structured to provide opportunities for professional growth and development. In addition, this is an outstanding opportunity to interface with the media, corporate, financial, and legal communities in various special situations. The starting salary for this role in New York is $100,000 to $120,000. FGS Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, or genetics. In addition to United States federal law requirements, FGS Global complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. When you submit an application, we collect certain personal information about you for the purpose of evaluating your qualifications for the position. For more information about our privacy practices, please visit our privacy policy at ****************************** New York City Salary Range$100,000-$120,000 USD

Job Description MIH Systems Group is a growing company in the evolving field of building commissioning, and we strive to make buildings work better. Specializing in the optimization of complex building systems, our team's diversified skill set provides value to our clients from the design stages of new construction all the way through operating existing buildings. Our consulting group provides a full array of commissioning services for both new and existing buildings, and our technical services group provides start-up services on complex HVAC equipment from a wide range of manufacturers. The MIH team consists of experienced industry-leading professionals, focused on logistical, energy and cost-effective solutions to our clients. The HVAC Service Technician specializes in the start-up and service of equipment for a variety of applications of air-conditioning, heating, ventilation, humidity control and energy management. We are searching for both experienced and entry-level HVAC technicians to help support the growing service business. The candidate must be able to troubleshoot and repair HVAC systems, be dependable and have good customer service skills. This role would service our NYC Metro area. Requirements: 5+ years of solo field experience with commercial heating and air conditioning. (Journeyman) Must have knowledge of commercial air-conditioning, heating, water source heat pumps & rooftop packaged HVAC systems. Advanced knowledge of refrigeration. Controls background a plus. Manufacturing representative a plus. EPA Type 1 & 2 of universal certification Must have your own hand tools. MUST have a clean driving record. OSHA 10-hour training certification (preferred). Estimated Salary: $55/hr - $65/hr, with flexibility based on experience and skills. MIH Systems Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You should be proficient in: HVAC/R Systems Journeyman's License OSHA 10-Hour Certification (OSHA 10) HVAC Service & Installation HVAC Maintenance HVAC Troubleshooting HVAC Repair

Job DescriptionWho Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Have you wondered why you're stuck filling out a paper form to renew a permit? What about not being able to reserve your favorite pickleball court from your phone? Kaizen Labs is redefining government technology and building solutions across parks & recreation, permitting, citizen engagement, and more. We recognize that incumbent software systems are inefficient and sometimes broken. That's why we believe residents and public servants across America's 85,000 government agencies deserve access to modern, trusted software that rivals what we use in our daily lives. Kaizen's software currently serves 25 million residents across the country. Some of our partners include the City of Santa Clarita, Vail Recreation District, and Pima County. Most recently, we launched day pass software for 20 million visitors across Maryland's state parks. Here is a quick video capturing the essence of our work with Pima County, AZ! Founded in 2022 and based in New York City, we're backed by Accel and Andreessen Horowitz. Our team of 25 (and growing) is eager to leave a lasting impact on the public services that are so critical to our health, safety, and wellness. The Role We're looking for a Product-Led Deployment Lead to serve as the connective tissue between our customers and our Engineering, Product, and Design (EPD) org. In this high-impact role, you'll lead complex customer launches, shape product direction through frontline insights, and help scale mission-critical implementations nationwide. You'll operate with autonomy, build trusted customer relationships, and drive cross-functional execution that makes a real difference for public institutions. This is a role for someone who thrives at the intersection of deployment, product, and strategy - and who wants to stay close to both user impact and technical execution. Who You Are You've led high-stakes customer deployments in ambiguous environments where you had to set the direction and do the work You're equally comfortable in the weeds of a technical workflow as you are framing strategy for a non-technical audience You think in systems - not just about shipping software, but how it gets used, scaled, and improved over time You're energized by creating clarity, mentoring teammates, and delivering outcomes in messy, fast-moving contexts You care deeply about public institutions and believe great software can help them better serve their communities What You'll Do Own mission-critical deployments: Lead complex, high-priority customer launches from scoping to go-lives - including technical setup, workflow mapping, and stakeholder alignment Be the frontline voice of the user: Serve as the bridge between customers and the EPD team, translating real-world needs into actionable product feedback and roadmap input Drive cross-functional execution: Partner with design, engineering, and sales to bring clarity to messy problems, resolve blockers, and ensure teams are aligned Lead with urgency and empathy: Whether it's jumping on a call to debug a data sync or crafting a last-minute training deck, you'll do what it takes to make customers happy and successful Scale what works: Build and refine implementation playbooks, internal tools, and training materials to level up how we deploy software as a team Coach and grow others: Mentor other deployment strategists and help onboard new hires, sharing your expertise on configuration, communications, and customer strategy Champion user impact: Serve as a trusted advisor to public sector leaders, helping them not just adopt Kaizen, but reimagine how they deliver services to their communities What You Bring 5 - 8 years of experience in software implementation, deployment, or product-facing roles (e.g., Implementation Lead, Product Manager, Solutions Architect, or something similar) Proven success leading large, complex software rollouts, especially in government, civic tech, healthcare, or other industries with legacy systems A track record of working in flat, fast-paced organizations where you had to both lead and execute Strong technical fluency and the ability to translate customer problems into product requirements, influence product direction through structured feedback, and collaborate effectively with engineers Outstanding communication skills across stakeholders - from frontline staff to C-level leaders Experience building scalable processes, tools, or documentation that improved implementation outcomes A high-slope growth mindset, you're a fast learner who thrives in ambiguity and doesn't wait for permission to act Comfort with project management and tooling (e.g., Jira, Linear, Asana, Monday) Base Salary is $150k - $200k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Silver, Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. Compensation Range: $150K - $200K

Job DescriptionThank you for your interest in joining Kaizen Labs! We're excited about our growth and would love to see your application! If you don't see a role that perfectly matches your skills and career goals, we encourage you to join our Talent Community. Please share a bit about yourself, and let us know why you're interested in working with us. If any of the following resonates with you, we'd love for you to become part of our community and apply: You're passionate about a mission that aligns with your values and motivates you to make a meaningful impact. You thrive in the fast-paced, dynamic environment of a startup and embrace the excitement of innovation. You're driven to transform the government sector, making it more user-friendly and accessible for all. You're energized by the challenge of driving change in the public space and improving outcomes for communities. You're excited to collaborate with a talented, diverse team and grow both professionally and personally. Our mission aligns with your goal of creating a lasting, positive impact on the world.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (Thrive Capital and General Catalyst) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a Research Scientist on our team, you will work on real production use cases of LLMs and other ML techniques to solve business problems and create groundbreaking AI applications. The role requires that you develop a deep understanding of our product surface area and what drives our business, such that you can operate and drive impact both cross-functionally and independently. You will have end-to-end responsibility for projects, including definition, design, development, launch, and success-this includes ensuring your output has the expected impact on user growth, operational efficiency, or revenue generation. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Scope and spearhead AI augmentation and automation projects across our product surface area, including: Unintuitive classifications, Data extraction and summarization, Precise content generation, Reference-based search and question answering, Process outcome prediction, Probabilistic triggering of workflows, and Multimodal LLM-powered bots Stay on top of emerging AI methods and guide decisions around which models and techniques to adopt-including evaluating when to use open-source models, proprietary models, and custom fine-tuning approaches Establish research strategies for various AI methods, including rigorous experimentation and evaluation protocols that account for accuracy, consistency, interpretability, and real-world impact Develop novel algorithms and techniques to address core research problems in natural language processing, data extraction, and autonomous reasoning (e.g., few-shot learning, agentic reasoning, and multi-modal interaction) Participate actively in client engagements, working directly with customers to understand requirements and deliver innovative solutions Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability We need your help to: Decipher and automate complex, branching workflows for insurance coverage, affordability programs, and fulfillment Combining AI/ML approaches to achieve high precision document classification, unstructured data extraction, and reference-based question answering Automating multi-step, path-dependent processes, using a combination of RPA/scraping approaches to navigate and operate third-party platforms Building a state machine that drives system decisions and handles failure modes across a set of processes that are technically independent but practically intertwined Scale across a growing range of drug classes, patient populations, and provider markets Making our data and ML pipelines robust to variation and inconsistency in input data formats (e.g., clinical documentation structure and style) Leveraging empirical data to build and continuously update our understanding of opaque external systems (e.g., insurance company policies) Creating consumer-grade experiences for patients, physicians, and other users that incorporate intuitive AI-powered workflows Use our network to help biopharma partners accelerate drug development, launch, and access Translating large volumes of heterogeneous data into reliable insights, informing decisions like clinical indication selection, launch markets, and insurer negotiations Developing predictive and simulation models to forecast outcomes such as clinical trial site performance, drug adoption rates, and the impact of rebates/subsidies Using real-time data and direct engagement channels to enroll criteria-matching patients and physicians in clinical studies and access programs We'll be most excited if you have: Strong programming skills and general Computer Science knowledge Strong research background in ML/NLP, demonstrated through publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP) or significant open-source contributions Experience working on complex ML problems (e.g., data-efficient learning, reasoning agents, or multi-step workflows) and deploying those solutions in production environments Deep understanding of modern ML methods, including transformer architectures, attention mechanisms, reinforcement learning, and multimodal models - with proficiency in deep learning frameworks such as PyTorch, TensorFlow, or JAX Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 30 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Before You Apply… Kaizen is hiring its first sales leader. We're looking for a proven SLED leader who's equally excited about being in the weeds with our team and customers as they are about building scalable sales processes and growing the team. The ideal candidate should be excited to collaborate closely with the founders to expand upon an existing playbook and should feel energized by the potential to expand Kaizen across other verticals in government. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). Who You Are You're an experienced, proven sales leader with SLED experience. You've helped teams navigate enterprise, public-sector sales cycles at the local, state, and federal levels. You've led field sales motions for software that requires you to meet customers where they are, building deep trust and developing a deep understanding of government operations. You've built and scaled a sales team. You know how to hire, coach, and retain enterprise sellers who thrive in a fast-paced, mission-driven environment. You're not looking to lead from an ivory tower. You lead by example - closing critical deals, rolling up your sleeves, and modeling the behaviors you expect from your team. What You'll Do Leadership and Team Building Recruit, hire, and mentor a team of BDRs, AEs, and RFP specialists selling to various customer segments. Build a high-performance culture defined by accountability, high autonomy/ownership, and proactivity. Establish core processes for pipeline management, forecasting, and sales reporting. Partner with the leadership team on compensation design, territory planning, and quota planning as the company scales. Improve Win Rates Dissect every part of our sales motion (top of funnel outreach, conferences and trade-show presence, pricing proposals, RFPs, procurement, etc.) to identify opportunities to increase conversion and shorten deal cycles. Own and continuously evolve our sales methodologies, demo frameworks, top-of-funnel playbooks, and outbound strategy. This will require frequent collaboration with marketing and design to strategize on top-of-funnel strategies. Spend critical time with customers (in-person and virtual) to refine Kaizen's value proposition and messaging. Sales Infrastructure and Enablement Redesign our sales tech stack, partnering closely with team members to remove friction, and leverage automation and AI to accelerate productivity. Implement scalable CRM processes and team and IC reporting, ensuring data accuracy and actionable insights. Strategy & Planning Partner with founders and leadership on sales forecasting, territory strategy, and GTM planning. Collaborate cross-functionally with marketing on lead generation, ensuring consistency throughout our sales process. Contribute to Kaizen's long-term vision by spearheading market expansion projects and identifying new geographies, customer segments, and verticals within government. Partner with leadership and design to build and test proofs of concept as part of the expansion strategy. What You'll Bring 8+ years of experience in software sales, with at least 2 years in a leadership role that involved growing and scaling a team Depth of expertise and knowledge of selling to public agencies, procurement strategies, and field sales Compensation: OTE is $450k - $500k, split 50/50 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas At Kaizen, we're building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us. The salary range listed represents the low and high end of Kaizen's salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen's total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants. Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodations due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (Thrive Capital and General Catalyst) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a Data Scientist on our team, you will not only define and predict our company's core metrics, you will drive them. This is a role of immense range, stretching from developing advanced analytical models to owning end-to-end strategic project implementation. Your work will be hyper cross-functional, sometimes driving forward technical projects in partnership with an engineer, other times leading an operations workstream. You will also engage directly with Fortune 100 customers to understand their needs and present on Tandem's performance and relevant insights. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Drive strategic projects that require deep data analysis, with accountability for end-to-end execution and business outcomes - this may include: Sourcing and using industry and market data to shape Tandem's go-to-market and growth strategy Leveraging our internal workflow data to predict operational throughput and bottlenecks and prioritize new workflow automations as we scale Prototyping new modeling approaches to AI problems (e.g., outcome prediction and optimization for insurance-related processes) in collaboration with our Engineering team Building out a unified user interaction model to define Tandem's consumer and provider product roadmaps Create and rapidly iterate on externally facing data products for Tandem's key partners and actively participate in priority client engagements Establish Tandem's core data sources and metrics to empower everyone on the team to answer complex questions about Tandem's business in real-time Work directly with our CEO and leadership team as a critical partner in making business decisions as we balance speed of growth and long-term profitability We're looking for you if you have: An advanced degree in a quantitative field or 2+ years of work experience in an analytics-heavy, business-focused role Strong technical background with exceptional ability to do data analysis using SQL and Python, as well as pick up new tools on the fly Comfort with zooming in and out of problems, jumping between high-level thinking and granular methods of problem-solving Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (Thrive Capital and General Catalyst) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role We are looking for a Product Designer to help define how we build and scale our platform, and be a strategic partner across the business. You'll work across our entire product surface area, from patient-facing applications to enterprise tools for pharmaceutical companies. We are committed to investing in design, and we are looking for designers who will push our thinking. We are not just looking to elevate the quality bar for healthtech products, we are building consumer-grade experiences that our users love and can't wait to tell others about. This is a demanding role, with a high level of autonomy and responsibility. We expect sharp product thinking, high craftsmanship, and the ability to ask the right questions to get to the why . You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. What you'll do Design products across consumer applications, enterprise tools, and AI-powered workflows Collaborate closely with engineering, product, and operations to envision, prioritize, and drive projects Facilitate user research to keep our pulse on our users' needs and pain points Participate actively in client engagements, working directly with customers to understand requirements and deliver innovative solutions Build and evolve our design system to support rapid scaling We'll be most excited if you have 5+ years experience designing software Strong design skills and the ability to run projects independently A knack for untangling and simplifying complexity, then designing elegant, focused solutions Impeccable craftsmanship and taste Clear communication and strong design rationale that allows you to be an effective participant both internally and externally Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (Thrive Capital and General Catalyst) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As Strategic Legal Counsel at Tandem, you will help define and build our legal function - owning key areas of regulatory, commercial, and corporate risk while serving as a business-aligned leader driving company strategy. This is not a traditional legal role. You'll bring high judgment, fast execution, and deep curiosity - constantly scanning for areas where legal strategy can accelerate growth, build defensibility, or eliminate friction. You'll manage legal operations across the company, serve as the point of coordination for multiple outside counsel relationships, and help guide core decisions. You will be expected to use legal tools not just to protect the business, but to unlock new capabilities, accelerate execution, and influence how we grow. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to “act like an owner” and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own and operationalize Tandem's legal infrastructure - including contracting, compliance, regulatory posture, and corporate structure Serve as the internal lead across a network of outside counsel, synthesizing input and driving high-confidence decisions Build scalable legal workflows that support commercial velocity and cross-functional execution across provider, pharma, vendor, and data relationships Stay ahead of regulatory developments and industry shifts, turning risk into opportunity where possible Identify and help implement legal or structural changes that expand Tandem's capabilities or unlock strategic advantages Lead company-critical projects where legal is only part of the equation - such as launching new services, structuring external partnerships, or building out new functions Partner closely with our CEO and leadership team on company-wide priorities, including strategic initiatives, GTM support, and product expansion We'll be most excited if you have: 6-15 years of legal experience, ideally with time spent both at a top-tier law firm and in-house at a high-growth company Fluency across commercial and regulatory domains - ideally including exposure to healthcare, life sciences, or similarly regulated sectors A track record of navigating ambiguity, balancing risk with speed, and providing clear decision-making frameworks Familiarity with managing outside counsel and distilling legal complexity into actionable recommendations Operator mindset - you enjoy building, problem-solving, and contributing to business decisions directly Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 30 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). The Role As our Infrastructure Lead, you'll be laying the foundation for this mission - building the systems that ensure our platform is scalable, reliable, and compliant. You'll be the person who takes us from a scrappy early-stage setup to infrastructure that can power thousands of municipalities across the country. If you're excited about building modern infrastructure from the ground up and making a real-world impact, this role is for you. You will be responsible for building and owning the infrastructure that underpins our platform - scaling, load testing, developer tooling, monitoring, and hosting support for customer environments (including high-compliance environments). This is a highly technical role with leadership responsibility: ~80% hands-on engineering and ~20% people management. You'll collaborate closely with product teams to design robust developer tooling, consolidate our cloud footprint, and ensure our platform is reliable, secure, and ready to scale. Technical Challenges Unique to This Role… Building a modern infrastructure foundation from 0→1, starting at cloud provider setup, Terraform, Docker, and Kubernetes (not yet in place). Scaling and load testing our systems as we expand to serve larger municipalities and compliance-heavy customers. Owning observability and monitoring tools (e.g., Datadog, Sentry) to provide meaningful metrics, dashboards, and alerting. Supporting isolated hosting environments for compliance requirements. Creating developer tooling and CI/CD pipelines that enable fast, reliable, and safe deployments. What You'll Do Build and execute the infrastructure roadmap, defining priorities and driving adoption. Own and consolidate our cloud footprint. Manage infrastructure and observability tools (Datadog, Sentry, etc.) and expand their effectiveness. Collaborate with product engineers to build scalable dev tooling and CI/CD pipelines. Lead and mentor a small team while remaining a strong IC. Ensure compliance-ready infrastructure for government and other highly regulated environments. Make high-level architectural decisions to evolve our platform from early-stage infrastructure into enterprise-grade operations. What You'll Bring 6+ years of infrastructure or DevOps engineering experience. Proven experience building 0→1 cloud infrastructure (AWS or GCP strongly preferred). Proficiency with Terraform, Docker, and Kubernetes (or equivalent cloud-native tools). Experience in high-compliance environments (government, healthcare, finance, or public companies). Strong background in observability and monitoring (Datadog, Sentry, or similar). Comfortable leading projects and/or teams, or owning complex infrastructure initiatives. A “builder” mentality: you've walked into messy infra setups and transformed them into scalable, reliable systems. Familiar with (or excited to learn about) integrating AI-assisted coding and problem-solving tools into everyday development. Strong Candidates May Also... Prior experience at an early-stage company where you were the first infra hire or helped scale a small infra team. Familiarity with multi-cloud or hybrid cloud strategies. Base Salary is $180k - $220k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Silver, Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas At Kaizen, we're building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us. The salary range listed represents the low and high end of Kaizen's salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen's total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants. Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodations due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Job DescriptionWho Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Have you wondered why you're stuck filling out a paper form to renew a permit? What about not being able to reserve your favorite pickleball court from your phone? Kaizen Labs is redefining government technology and building solutions across parks & recreation, permitting, citizen engagement, and more. We recognize that incumbent software systems are inefficient and sometimes broken. That's why we believe residents and public servants across America's 85,000 government agencies deserve access to modern, trusted software that rivals what we use in our daily lives. Kaizen's software currently serves 25 million residents across the country. Some of our partners include the City of Santa Clarita, Vail Recreation District, and Pima County. Most recently, we launched day pass software for 20 million visitors across Maryland's state parks. Here is a quick video capturing the essence of our work with Pima County, AZ! Founded in 2022 and based in New York City, we're backed by Accel and Andreessen Horowitz. Our team of 25 (and growing) is eager to leave a lasting impact on the public services that are so critical to our health, safety, and wellness. Location This is a hybrid role. You will be expected to join our team in person in New York City for three days a week (Tuesday, Wednesday, Thursday). The Role As the second hire on Kaizen's Proposal team, you'll step into a unique role that blends proposal writing and market research. You'll own the development of persuasive, well-structured RFP responses for local governments-particularly in parks and recreation-while also exploring new verticals where Kaizen can grow. This is a high-impact position: you'll craft the narratives that win competitive RFPs, shape the processes that will scale as the team grows, and contribute to Kaizen's long-term strategy by connecting research insights to new opportunities. It's a great fit for someone who loves writing, thrives on structure, and is energized by the chance to influence company growth through both storytelling and strategy. Who You Are You have a proven track record of writing and winning proposals for state and local governments; experience in parks and recreation is a strong plus. You're a strong writer and editor who can translate technical concepts into clear, compelling language for public sector audiences. You're curious and analytical, with an interest in researching new markets and verticals to inform company strategy. You're organized, detail-oriented, and thrive in environments with multiple simultaneous deadlines. You bring a mix of independence and collaboration, comfortable working cross-functionally while also owning your projects end-to-end. You're excited by the opportunity to help build and scale a proposal function in a fast-growing startup. What You'll Do Write winning proposals: Own the development of high-quality, compliant, and persuasive RFP responses for state and local governments. Explore new verticals: Conduct market research and synthesize insights that guide Kaizen's entry into adjacent spaces beyond parks and recreation. Collaborate across teams: Work closely with product, partnerships, engineering, and leadership to gather inputs and shape compelling narratives. Build scalable processes: Help refine our proposal library, templates, and workflows so we can move faster as the team grows. Balance deadlines and strategy: Deliver on immediate proposal priorities while contributing to Kaizen's broader market strategy. Be a thought partner: Work alongside our Proposal Manager to establish best practices and continue laying the foundation for a growing team. What You Bring 5+ years of experience in proposal writing or management, ideally with exposure to public sector RFPs. Demonstrated success in winning competitive proposals at the city, county, or state level. Strong writing, editing, and proofreading skills tailored to the public sector. Ability to conduct market research and connect insights to actionable strategy. Excellent project management skills with experience managing multiple, complex deadlines. Proficiency with tools like Loopio, InDesign, Figma, and proposal management platforms. A self-starter mindset and the ability to thrive in a fast-paced, evolving environment. Base Salary is $90k - $120k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option. 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. Compensation Range: $90K - $120K

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 30 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). The Role As the second hire on Kaizen's Proposal team, you'll step into a unique role that blends proposal writing and market research. You'll own the development of persuasive, well-structured RFP responses for local governments - particularly in parks and recreation, while also exploring new verticals where Kaizen can grow. This is a high-impact position: you'll craft the narratives that win competitive RFPs, shape the processes that will scale as the team grows, and contribute to Kaizen's long-term strategy by connecting research insights to new opportunities. It's a great fit for someone who loves writing, thrives on structure, and is energized by the chance to influence company growth through both storytelling and strategy. Who You Are You have a proven track record of writing and winning proposals for state and local governments; experience in parks and recreation is a strong plus. You're a strong writer and editor who can translate technical concepts into clear, compelling language for public sector audiences. You're curious and analytical, with an interest in researching new markets and verticals to inform company strategy. You're organized, detail-oriented, and thrive in environments with multiple simultaneous deadlines. You bring a mix of independence and collaboration, comfortable working cross-functionally while also owning your projects end-to-end. You're excited by the opportunity to help build and scale a proposal function in a fast-growing startup. What You'll Do Write winning proposals: Own the development of high-quality, compliant, and persuasive RFP responses for state and local governments. Explore new verticals: Conduct market research and synthesize insights that guide Kaizen's entry into adjacent spaces beyond parks and recreation. Collaborate across teams: Work closely with product, partnerships, engineering, and leadership to gather inputs and shape compelling narratives. Build scalable processes: Help refine our proposal library, templates, and workflows so we can move faster as the team grows. Balance deadlines and strategy: Deliver on immediate proposal priorities while contributing to Kaizen's broader market strategy. Be a thought partner: Work alongside our Proposal Manager to establish best practices and continue laying the foundation for a growing team. What You Bring 5+ years of experience in proposal writing or management, ideally with exposure to public sector RFPs. Demonstrated success in winning competitive proposals at the city, county, or state level. Strong writing, editing, and proofreading skills tailored to the public sector. Ability to conduct market research and connect insights to actionable strategy. Excellent project management skills with experience managing multiple, complex deadlines. Proficiency with tools like Loopio, InDesign, Figma, and proposal management platforms. A self-starter mindset and the ability to thrive in a fast-paced, evolving environment. Base Salary is $90k - $140k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option. 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (Thrive Capital and General Catalyst) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As an Infrastructure Engineer at Tandem, you'll be our first dedicated hire focused on infrastructure and developer experience. You'll own and evolve the core systems that make our engineering team faster, our platform more reliable, and our company more scalable. This role sits at the foundation of everything we build - from AI product development to partner integrations to high-stakes, high-throughput operations. You'll have the opportunity to define our foundational infra practices - from CI/CD to observability to cloud architecture - and set the tone for how we scale. You'll work across infrastructure, DevOps, and developer productivity, building systems that let us move fast without compromising stability or clarity. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Design and evolve CI/CD pipelines to improve speed, safety, and developer experience Scale and maintain core infrastructure - including Kubernetes clusters, PostgreSQL databases, ephemeral browsers, and data replication workflows Build and own our monitoring, alerting, and observability systems to ensure platform reliability and uptime Integrate AI-powered development tools to streamline engineering workflows Analyze and control cloud infrastructure spend while maintaining performance and reliability Improve internal tooling and developer environments to unblock execution at every layer Partner with engineering and product teams to anticipate scaling challenges and harden critical systems We'll be most excited if you: Experience in infrastructure, DevOps, or SRE roles at fast-moving, product-driven tech companies Hands-on experience with cloud infrastructure (we use AWS; GCP and Azure are nice to have) Proficiency with infrastructure-as-code tooling (Terraform preferred) Deep familiarity with containerization and orchestration (Docker, Kubernetes) Experience with observability and monitoring systems (e.g., Grafana, Datadog) Proven ability to design and improve CI/CD pipelines (we use GitHub Actions) High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.