ITEX jobs - 39 jobs

Job DescriptionDescription: The Property Manager oversees all operational functions at the community. This includes maintaining positive tenant relations, encouraging high occupancy levels, keeping the property in good physical condition, and developing a marketing campaign to attract tenants. The ideal candidate should have experience in managing affordable housing (LIHTC) properties, fair housing laws, as well as LIHTC guidelines and requirements. Responsibilities: Schedules, coordinates and supervises the duties of on-site staff Ensure rent collection Address tenant concerns and needs in a timely manner Performs regular property inspections Ensure staff follow proper tenant intake procedures Ensure money management guidelines are followed Excellent organizational and communication skills Ensure tenant delinquencies are less than 6% of monthly billed Develop a marketing campaign to keep occupancy levels at 95% or better Ability to read profit and loss statements Requirements: Requirements Three (3) years of property management experience required Knowledge of tax credit program preferred but not required Proficiency with YARDI property management software preferred Proficient in MS Office package Valid driver's license and proof of automobile insurance Physical Requirements: Frequent bending stooping and reaching in all directions Repetitive use of hands and fingers entering data using a keyboard Standing for extended periods of time Walking for extended periods of time checking units Must be able to lift up to 25lbs. Education: High School Diploma or GED EOE M/F/D/V

We are looking for an Administrative Officer to join our team and support our daily office procedures. A successful Administrative Officer will act as the point of contact for all employees, providing administrative support and managing their queries. Main duties include managing office stock, preparing regular reports (e.g. expenses and office budgets) and organizing company records. If you have previous experience as an Office Administrator or similar administrative role, we'd like to meet you. Our ideal candidate also has a working knowledge of office equipment and office management tools. Ultimately, you should be able to ensure our administrative activities run smoothly on a daily and long-term basis. Responsibilities Manage office supplies stock and place orders Prepare regular reports on expenses and office budgets Maintain and update company databases Organize a filing system for important and confidential company documents Answer queries from employees and clients Update office policies as needed Maintain a company calendar and schedule appointments Book meeting rooms as required Distribute and store correspondence (e.g. letters, emails and packages) Prepare reports and presentations with statistical data, as assigned Arrange travel and accommodations Schedule in-house and external events Requirements Proven work experience as an Administrative Officer, Administrator or similar role Solid knowledge of office procedures Experience with office management software like MS Office (MS Excel and MS Word, specifically) Strong organization skills with a problem-solving attitude Excellent written and verbal communication skills Attention to detail High school diploma; additional qualifications in Office Administration are a plus

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Your responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store's visual appearance in high standards. Your duties are to achieve excellent customer service, while consistently meeting the store's sales goals. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features Welcome customers to the store and answer their queries Follow and achieve the department's sales goals on a monthly, quarterly and yearly basis “Go the extra mile” to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in the store Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross-sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design) Requirements Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices Proficiency in English Basic Math skills Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions Familiarity with inventory procedures Solid communication and interpersonal skills A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Availability to work flexible shifts High school degree; BS degree in Marketing or related field would be a plus

Our company is looking to hire a Marketing Assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. Do not be discouraged if you don't have previous experience, this is an entry level role so full, payed training is provided in all aspects of the role. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams. Responsibilities Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working closely with the sales and marketing department. Creating marketing materials such as white papers, case studies, and presentations. Giving presentations. Maintaining a marketing database. Providing administrative support to the marketing and sales team. Preparing, formatting and editing a range of documents. Understanding company product and brand. General office duties. Creating and interpreting a variety of reports. Organizing market research. Analyzing questionnaires and other forms of feedback. Updating social media accounts. Requirements Administration or sales and marketing assistant experience. Effective written and verbal communication skills. A high level of attention to detail. Ability to work effectively within a team and independently. Experience using computers for a variety of tasks. Competency in Microsoft applications including Word, Excel, and Outlook. Good organization skills. Related job and internship experience.

We are looking for a competent Security Officer to undertake the surveillance of our premises and the protection of our staff and visitors. You will be responsible for detecting any suspicious behaviour and preventing vandalism, thefts or other criminal behaviours. A security officer must be well-trained in surveillance and dealing with perpetrators. The ideal candidate will inspire respect and authority as well as possess a high level of observation. The goal is to help the company in maintaining excellent working conditions by keeping our facilities safe and problem-free. Responsibilities Patrol premises regularly to maintain order and establish a presence Monitor and authorize entrance of vehicles or people in the property Remove wrongdoers or trespassers from the area Secure all exits, doors and windows after the end of operations Check surveillance cameras periodically to identify disruptions or unlawful acts Investigate people for suspicious activity or possessions Respond to alarms by investigating and assessing the situation Provide assistance to people in need Apprehend and detain perpetrators according to legal protocol before the arrival of authorities Submit reports of daily surveillance activity and important occurrences Requirements Proven experience as a security officer or guard Knowledge of legal guidelines for area security and public safety Familiarity with report writing Excellent surveillance and observation skills Tech-savvy with experience in surveillance systems Trained in First Aid/BLS and self-defence Registered as a security officer High School diploma is required

We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role's responsibility and will be results-driven and focused. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth. Responsibilities Set goals for performance and deadlines in ways that comply with the company's plans and vision and communicate them to subordinates Organize workflow and ensure that employees understand their duties or delegated tasks Monitor employee productivity and provide constructive feedback and coaching Receive complaints and resolve problems Maintain timekeeping and personnel records Pass on information from upper management to employees and vice versa Prepare and submit performance reports Decide on reward and promotion based on performance Hire and train new employees Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises Requirements Proven experience as a Supervisor or relevant role Familiarity with company policies and legal guidelines of the field Ability to learn a variety of job descriptions Excellent communication and interpersonal skills Outstanding organizational and leadership skills Good knowledge of MS Office Diploma/Certificate in first line management or relevant field High school diploma; BSc/BA in management or relevant discipline will be considered an advantage

We are searching for a polite, professional Call Centre Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. To be a successful Call Centre Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability.

We are looking for an efficient Human Resources Coordinator to undertake a variety of HR administrative duties. You will facilitate daily HR functions like keeping track of employees records and supporting the interview process. Your role, also, involves performing tasks with a focus to grow our company's talent pipeline and improve our sourcing tactics. The ideal candidate will have a broad knowledge of Human Resources as well as general administrative responsibilities. He/She will be able to work autonomously and efficiently to ensure the end-to-end running of HR projects and operations. To succeed in this role, you should be familiar with using HR software and tools. You should be able to contribute to the attainment of specific goals and results of the HR department and the organization. Responsibilities Respond to internal and external HR related inquiries or requests and provide assistance Redirect HR related calls or distribute correspondence to the appropriate person of the team Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met Liaise with other departments or functions (payroll, benefits etc.) Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc. Assist supervisors in performance management procedures Schedule meetings, interviews, HR events etc. and maintain the team's agenda Coordinate training sessions and seminars Perform orientations, onboarding and update records with new hires Produce and submit reports on general HR activity Assist in ad-hoc HR projects, like a collection of employee feedback Support other functions as assigned Requirements Proven experience as an HR coordinator or relevant human resources/administrative position Knowledge of human resources processes and best practices Strong ability in using MS Office (MS Excel and MS Powerpoint, in particular) Experience with HR databases and HRIS systems (e.g. Virtual Edge) Ability to work with ATS software In-depth understanding of sourcing tools, like resume databases and online communities Familiarity with social media recruiting Outstanding communication and interpersonal skills Ability to handle data with confidentiality Good organizational and time management skills CIPD certification is an advantage BSc/BA in Business Administration or relevant field; additional education in Human Resource Management will be a plus

We are looking for an Accountable Cashier to process all cash transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. Duties and responsibilities of the cashier will include greeting customers when entering or leaving our establishment, maintaining a clean and tidy checkout area and keeping reports of cash and credit transactions. Responsibilities Handle cash transactions with customers using cash registers Scan goods and collect payments Issue receipts, refunds, change or tickets Redeem stamps and coupons Make sales referrals, cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving establishments Maintain clean and tidy checkout areas Keep reports of transactions Bag, box or wrap packages Pleasantly deal with customers to ensure satisfaction Requirements Proven working experience in retail cashier or sales Basic PC knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters etc) Strong communication and time management skills Customer satisfaction-oriented Attention to detail and mathematical skills Sales skills High school degree

Full-time Description As a Maintenance Technician, your responsibility is to support the site management by following the preventive maintenance program for the property. You should complete weekly work orders in a timely and efficient manner. On a daily basis, you should walk the property and identify any issues that need correction before they become larger problems. Additionally, you must ensure that all vacant units are ready for occupancy. Your duties include troubleshooting and repairing systems issues like HVAC units, minor electrical problems, and plumbing. When necessary, you may also assist Porters with maintaining the grounds. Responsibilities: Identify maintenance-related issues Conduct all work in a safe manner and in accordance with OSHA standards Respond to work orders in a timely manner Will be required to be on an “on-call” rotation to provide 24-hour coverage Other duties as assigned by supervision EOE M/W/D/V Requirements 3-5 years of property maintenance experience required Valid Driver's License Knowledge of HVAC, Plumbing, and Electrical systems preferred Demonstrated organizational and time management skills HVAC Certification preferred Must have his/her own tools and toolbox. Physical Requirements: Frequent bending and stooping in all directions Walking and standing for extended periods of time (6 hours or more) Repetitive use of hands and fingers through the use of tools Frequent climbing ladders and stairs Must be able to lift up to 50lbs Education: High School Diploma or GED Required

We are looking for an experienced Retail Manager to oversee the daily operations of our store. You will be the one to ensure a smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity. The goal is to manage our store in ways that boost revenues and develop the business. Responsibilities Organize all store operations and allocate responsibilities to personnel Supervise and guide staff towards maximum performance Prepare and control the store's budget aiming for minimum expenditure and efficiency Monitor stock levels and purchases and ensure they stay within budget Deal with complaints from customers to maintain the store's reputation Inspect the areas in the store and resolve any issues that might arise Plan and oversee in-store promotional events or displays Keep abreast of market trends to determine the need for improvements in the store Analyze sales and revenue reports and make forecasts Ensure the store fulfils all legal health and safety guidelines Requirements Proven experience as a retail manager or in other managerial position Knowledge of retail management best practices Outstanding communication and interpersonal abilities Excellent organizing and leadership skills Commercial awareness Analytical mind and familiarity with data analysis principles Excellent knowledge of retail management software (e.g. MS RMS)

We are looking for an organized Receptionist to look after the scheduling an daily administrative tasks for out office. The ideal candidate will be well presented and welcoming, and possess exceptional organisational skills. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep an inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Requirements Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus

We are looking for a skilled Call Centre Manager who can lead our representatives to better performance and improve service quality. The Call Center Manager will assist in establishing call centre objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call centre data, and focus on improving performance and processes in an effort to better support customers. You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings. To be a successful Call Centre Manager, you should be focused on improving your team of representatives and call centre practices. You should be observant and detail-oriented and possess an understanding of the business, the products and services, and the issues representatives are facing on the floor. Responsibilities Hiring, training, coaching, and leading call centre representatives as they provide support for customers. Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding processes and practices, and explain expectations to employees. Assisting other management team members in identifying trends and establishing call centre goals. Ensuring staff members are achieving desired service levels and taking corrective action, as needed. Preparing reports and analyzing call centre data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Authorizing replacements or refunds. Taking on other tasks or projects to support employees, other managers, and call centre operations. Requirements High School Diploma or equivalent. More education or experience in a related field may be preferred. Ability to multitask and remain calm under pressure, especially during peak hours or intense situations. Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Knowledge of management principles and familiarity with company products, services, and policies. Strong coaching and leadership skills, ability to motivate employees. Decisiveness and attention to detail. Proficiency with necessary technology, including computers, software applications, phone systems, etc. Polite, professional phone voice.

We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role's responsibility and will be results-driven and focused. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth. Responsibilities Set goals for performance and deadlines in ways that comply with the company's plans and vision and communicate them to subordinates Organize workflow and ensure that employees understand their duties or delegated tasks Monitor employee productivity and provide constructive feedback and coaching Receive complaints and resolve problems Maintain timekeeping and personnel records Pass on information from upper management to employees and vice versa Prepare and submit performance reports Decide on reward and promotion based on performance Hire and train new employees Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises Requirements Proven experience as a Supervisor or relevant role Familiarity with company policies and legal guidelines of the field Ability to learn a variety of job descriptions Excellent communication and interpersonal skills Outstanding organizational and leadership skills Good knowledge of MS Office Diploma/Certificate in first line management or relevant field High school diploma; BSc/BA in management or relevant discipline will be considered an advantage

available to candidates in Port Arthur or the Houston Area. Founded in 2002, ITEX Group is a premier real estate investment firm, known for its dynamic approach to asset management, development, and property services. We commit to innovative strategies that lead to exceptional results for our clients and investors. The Property Accountant will work closely with the Controller to ensure fiscal functions are performed in accordance with generally accepted accounting principles (GAAP) including preparing for both external and internal audits. Responsibilities: Prepare and distribute monthly financial reports, including posting journal entries, analyzing expenses, preparing accruals, and reviewing the general ledger, while adhering to company policies and procedures and maintaining effective internal controls. Perform cash management functions including but not limited to bank account reconciliations, mortgage payments, and monitor and record cash transactions. Review budget, revenue, expense, payroll entries, invoices, and other accounting documents and research and resolve discrepancies as necessary. Prepare information for various audits and act as liaison to internal and external auditors by explaining journal entries and financial transactions, providing research data and information as requested, and answering questions necessary to complete the audit in a timely manner. Communicate with property managers and other on-site staff to assist in completing end-of-month close out, answer questions, provide support, and ensure timely completion of accounting processes. Complete various financial, accounting and administrative duties, and prepare other reports and analyses as assigned or as necessary. Requirements Requirements Bachelor's degree in accounting, business, finance, or a related field, preferred or 8 years equivalent experience. Accounting experience in real estate and/or property management industry experience preferred. Demonstrated proficiency in Yardi Voyager (preferred) and advanced ability with Microsoft Excel. Experience with Project Based Section 8, HUD Tax Credit, and affordable housing preferred. EOE M/W/D/V

We are looking for an enthusiastic Marketing Intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies. As a marketing intern, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels. This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. You will gain broad experience in marketing and should be prepared to enter any fast-paced work environment. Responsibilities Collect quantitative and qualitative data from marketing campaigns Perform market analysis and research on competition Support the marketing team in daily administrative tasks Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web) Prepare promotional presentations Help distribute marketing materials Manage and update the company database and customer relationship management systems (CRM) Help organize marketing events Requirements Strong desire to learn along with the professional drive Solid understanding of different marketing techniques Excellent verbal and written communication skills Excellent knowledge of MS Office Familiarity with marketing computer software and online applications (e.g. CRM tools, Online analytics and Google Adwords) Passion for the marketing industry and its best practices Current enrollment in a related BS or Masters degree

Part-time Description The responsibility of a Porter is to provide support to site management and maintenance in the upkeep of our properties. A Porter's primary responsibility is to ensure the grounds are kept free of litter and always look presentable to tenants and guests. This includes sweeping hallways, walkways, and entryways. Ensuring egresses are accessible and free of clutter. Identifying and fixing perimeter fencing, patios, and light fixtures. Maintaining good housekeeping throughout the site. On occasion, they will provide support to the maintenance staff by doing routine maintenance work such as changing light bulbs, greasing hinges, changing filters, and moving furniture. Responsibilities: Maintain property grounds Identify maintenance issues Conduct all work in a safe manner and in accordance with OSHA standards Other duties as assigned by supervision EOE M/W/D/V Requirements 1-year Porter experience preferred or previous ground maintenance experience a plus Physical Requirements: Frequent bending, stooping, and reaching in all directions, will be walking property grounds for extended periods of time, must be able to lift up to 30lbs, will work in the elements. Education: High School Diploma or GED Required

Job DescriptionDescription: Are you a leasing agent ready to take the next step in your career? Consider applying today! The Asset Manager Administrative Assistant will help the Asset Manager with standard operating procedures and practices for financial performance, asset preservation, and risk management through the responsibilities listed below. Demonstrated knowledge of public/private sector housing developments and financing programs (Section 8, HUD, HOME, Tax Exempt Bonds and Tax Credit) Demonstrated organizational and time management skills Experience at interpreting limited partnership agreements, financial and regulatory documents Strong analytical skills with a good understanding of Generally Accepted Accounting Principles (GAAP) Education & Experience: 1-2 years of experience in Affordable Housing Programs (Section 8 HUD, LIHTC, HOME, and AHP regulations) required 1-2 years in Asset Management a Plus 1-2 years in Financial Assistant a Plus EOE M/W/D/V Requirements: Demonstrated knowledge of public/private sector housing developments and financing programs (Section 8, HUD, HOME, Tax Exempt Bonds and Tax Credit) Demonstrated organizational and time management skills Strong analytical skills with a good understanding of Generally Accepted Accounting Principles (GAAP)

The Property Manager oversees all operational functions at the community. This includes maintaining positive tenant relations, encouraging high occupancy levels, keeping the property in good physical condition, and developing a marketing campaign to attract tenants. The ideal candidate should have experience in managing affordable housing (LIHTC) properties, fair housing laws, as well as LIHTC guidelines and requirements. Responsibilities: Schedules, coordinates and supervises the duties of on-site staff Ensure rent collection Address tenant concerns and needs in a timely manner Performs regular property inspections Ensure staff follow proper tenant intake procedures Ensure money management guidelines are followed Excellent organizational and communication skills Ensure tenant delinquencies are less than 6% of monthly billed Develop a marketing campaign to keep occupancy levels at 95% or better Ability to read profit and loss statements Requirements Requirements Three (3) years of property management experience required Knowledge of tax credit program preferred but not required Proficiency with YARDI property management software preferred Proficient in MS Office package Valid driver's license and proof of automobile insurance Physical Requirements: Frequent bending stooping and reaching in all directions Repetitive use of hands and fingers entering data using a keyboard Standing for extended periods of time Walking for extended periods of time checking units Must be able to lift up to 25lbs. Education: High School Diploma or GED EOE M/F/D/V