ITR AMERICA jobs - 62 jobs

Job DescriptionServiceNow Developer Must be eligible for a federal security clearance (US Citizen) 100% remote Skills - Service-Now Service Portal - Angular JS - JavaScript - CSS - HTML - Bootstrap - Creating Custom Widgets - Angular Providers - Scripted REST API - Server-Side ScriptingServiceNow Platform -Business Rules -Integration Hub -Debugging skills -ACLs and Query Business RulesBack end -Knowledge of data sources, transform maps -Javascript -Flow -Scheduled jobs -Data exports -Xplore or background script skills Front end -Service Portal - JS Angular -Use of database views to control data access to UI

The Production Line Personnel are responsible for assuring the proper labeling of finished products once placed into the proper size and type of container while adhering to GMP practices, food quality and food safety in their assigned production or working area(s) within the facility. Responsible for labeling of proper product containers. Responsible for adding topping to products in a safe and productive manner. Responsible for cleaning any equipment needed for the process prior to that day's production and for recleaning after the process is finished as stated in the SSOP's for that room. Must be able to read and understand product schedule. Must relate any problems such as ingredient, mechanical, product appearance, or any other mishaps to the Production Supervisor immediately. Complete work in a timely fashion while maintaining the quality of the product. Assure product for your line and equipment are protected if other lines are cleaning. Assure that the containers you are labeling into are clean. Must be able to read and understand a scale. Label verification with QC Tech and Production Supervisor. Help monitor product weight throughout run.Notify Production Supervisor if there is a problem Follow all GMP's and SSOP's for that work area. Inform the company in case of absence or late arrival. Follow all safety and security rules. Other duties as assigned. Requirements To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The employee is frequently exposed to cold and wet and/or humid conditions in order to perform the essential functions of this job. The employee is often exposed to moving mechanical parts, airborne particles, and extreme cold. All Production Line Personnel will cover each other during their absences.

Production Line Personnel The Production Line Personnel are responsible for assuring the proper labeling of finished products once placed into the proper size and type of container while adhering to GMP practices, food quality and food safety in their assigned production or working area(s) within the facility. Responsible for labeling of proper product containers. Responsible for adding topping to products in a safe and productive manner. Responsible for cleaning any equipment needed for the process prior to that day's production and for recleaning after the process is finished as stated in the SSOP's for that room. Must be able to read and understand product schedule. Must relate any problems such as ingredient, mechanical, product appearance, or any other mishaps to the Production Supervisor immediately. Complete work in a timely fashion while maintaining the quality of the product. Assure product for your line and equipment are protected if other lines are cleaning. Assure that the containers you are labeling into are clean. Must be able to read and understand a scale. Label verification with QC Tech and Production Supervisor. Help monitor product weight throughout run. Notify Production Supervisor if there is a problem Follow all GMP's and SSOP's for that work area. Inform the company in case of absence or late arrival. Follow all safety and security rules. Other duties as assigned. Requirements To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The employee is frequently exposed to cold and wet and/or humid conditions in order to perform the essential functions of this job. The employee is often exposed to moving mechanical parts, airborne particles, and extreme cold. All Production Line Personnel will cover each other during their absences.

Full-time Description We are seeking individuals to join our 2nd Shift and 3rd Shift teams. Will perform preventative and urgent maintenance of production machinery and equipment. Principal Duties and Responsibilities 1. Maintain a safe and clean work environment in accordance with SWI's and GMP's. 2. Support the production team as the mechanical expert. 3. Ensure production and support equipment are functioning properly 4. Perform reliability-based asset care and complete corrective work orders. 5. Troubleshoot and diagnoses equipment malfunctions/complete reactive work orders. 6. Make repairs or adjustments to equipment, structures, and facilities equipment as needed. 7. Perform basic electrical duties (replace motors, switches, PE, etc.) 8. Dismantle/assemble machines or equipment to support sanitation or production needs. 9. Perform package change over on lines as required. 10. Train production team members on mechanical process 11. Focus on continuous improvement and the elimination of waste(s). 12. Operate within a CMMS system recording work performed and work needed. 13. Maintain control of MRO inventory. 14. Perform additional duties as assigned including, but not limited to all facilities related tasks and work on special projects as required or assigned by the Facilities and Maintenance Manager. Requirements Job Specifications 1. Familiarity with OSHA safety standards and regulations. 2. Ability to report to work on time and complete entire shift. Timely and regular attendance is required. 3. High school diploma or equivalent. 4. 1-3 years of experience working as a multi-craft industrial technician. 5. Basic understanding of steam generation and supply systems. 6. Basic knowledge of mechanical, electrical, hydraulic, and pneumatic systems maintenance. 7. Basic troubleshooting skills. 8. Good communication skills. 9. Basic computer and report writing skills. 10. Ability to lift and manipulate heavy equipment. 11. Good time-management skills 12. Will be required to work flexible hours, weekends, and holidays. Working Conditions 1. Processed and refrigerated foods manufacturing plant. 2. Wet or dry environment with temperatures ranging from 25f to 115f. 3. Lifting up to 50lbs repeatably. 4. Production demands may require short notice overtime and weekend scheduling. BOILER LICENSE- Preferred (Training Available)

Job DescriptionJob Title: ERP Deputy Project Manager Overview: The Project Management Office (PMO) at an East Tennessee Department of Energy facility seeks a Deputy Project Manager to support the planning, execution, monitoring, controlling, and closeout of the ERP Project which will upgrade current SAP ECC environment to SAP S/4HANA.Major Duties/Responsibilities:The position will report to the PMO. Though the position directly supports the existing ERP Project Manager, the position is highly visible requiring direct interaction with the Chief Information Officer (CIO)/Information Technology Services Division (ITSD), Chief Financial Officer (CFO), as well as all other levels within the business services organization, IT, and Research organizations including section heads, Group and Team Leaders, Enterprise Architects, vendors, principal investigators, R&D staff, and others. It is expected that the Deputy Project Manager will acclimate such that experience gained on the S/4HANA upgrade prepares the individual to lead future business system upgrades as a Project Manager.Specific responsibilities of the position include, but are not limited to: Develops and manages Project Management Plans (PMP), Configuration Management Plans, work breakdown structures, project tasking and sequencing for project schedules. Manages and directs complex matrixed project teams. Ensures projects are delivered on time, within scope, budget and are of acceptable quality. Ensures projects execute communications plans, appropriately summarizes project status, interfaces with project workstream/task leads, project sponsors, Service Portfolio Managers (SPM), ITSD leadership teams and resources. Identifies, diagnoses, and consults on project risks, identifies mitigation strategies. Assesses project risks/issues, problems, implements corrective actions, executes baseline changes where necessary. Acts as an advocate for project management by providing information, recommendations, guidance, and assistance to business & IT staff regarding PM best practices to elevate overall staff project management knowledge. Prepares and presents presentations and reports as required, providing recommendations and findings on matters relating to projects. Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success. Qualifications: Bachelor's degree preferably in project management, computer science, business management, information systems, or related disciplines. A minimum of 5 years of related project management experience with 2 years or more in a lead role, understanding of IT hardware, software, and systems. Demonstrated practical experience in IT project work, especially application development and major infrastructure/technology deployments and upgrades. Knowledge of modern application software development lifecycle processes such as Agile. A thorough understanding of PMI/PMBOK Process Groups and Knowledge Areas, and hands-on experience with the processes within the Knowledge Areas of Integration, scope, time, cost, communication, risk, and stakeholder management. Significant experience with project planning and management tools, particularly in terms of scope organization, defining deliverables & requirements, detailed scheduling & cost estimation, resource loading, budgeting, status & reporting, change control, and maintaining post-project lessons learned. Experience in SAP ERP (SAP ECC, SAP S/4 Hana) for all areas supporting the business functions in Supply Chain Management, Procure-to-Pay, Order to Cash, MM, WMS An advanced degree in project management, business management, computer science, information systems, or related discipline is preferred. Project Management Professional (PMP), Certified Scrum Master (CSM), Project Management Institute Agile Certified Practitioner (PMI-ACP), or equivalent preferred. Experience with IT-specific project management methods, such as Agile and its associated processes. Experience operating with the rigor of a Software Development Lifecycle. Ability to organize and coordinate work on a variety of assignments with minimal supervision. Demonstrated interpersonal skills working in a matrix/collaborative environment with a broad range of individuals, particularly including scientists, engineers, managers, administrators, and technicians. Strong communicator at all levels of an organization including executive management and external stakeholders. Ability to obtain and maintain a DOE Q Clearance.

Job DescriptionSystems Design Contractor for a Department of Energy Facility Technical designer with design systems experience Strong proficiencies in Figma and working with JS, CSS, and HTML Familiarity / experience with frameworks such as Storybook or Svelte a huge bonus Capable of helping our UX team architect, design, and build out our design system in Figma and collaborate with our developers to inform a codebase (may be Storybook or Svelte) but integrate with Vue, React, Drupal, WordPress to name a few Must be eligible for a federal security clearance Must be able to work onsite or hybrid in Oak Ridge, TN

Job DescriptionUX ResearcherWe're in search of a highly motivated and skilled UX Researcher to join our team. In this role, you'll utilize both qualitative and quantitative research methods to help teams understand user needs, behaviors, and motivations. Your insights will be invaluable in driving decisions to enhance the user experience and satisfaction across our suite of applications, websites, and services.Responsibilities: Plan and execute all stages of user research studies to uncover insights about user needs, preferences, and behaviors. Conduct usability testing, interviews, surveys, and other research methods to collect data from users. Conduct heuristic analysis to identify usability and accessibility opportunities for improvement. Analyze research findings and synthesize them into actionable insights for the design and product teams. Collaborate closely with UX/UI designers, developers, and other stakeholders to translate research findings into design recommendations and improvements. Advocate for the user throughout the product development process, ensuring that user needs are prioritized and addressed. Stay up-to-date on industry trends, best practices, and emerging technologies in UX research. Requirements: Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, or a related field and three (3) or more years of relevant experience OR Master's degree in a related field and one (1) or more years of relevant experience. Demonstrated expertise in conducting user research to inform UX decisions within the realm of software or application development. Proficiency in qualitative and quantitative research methods, including usability testing, interviews, surveys, and data analysis. Strong analytical and critical thinking skills, with the ability to translate research findings into actionable insights. Excellent communication and collaboration skills, with the ability to effectively communicate research findings and recommendations to cross-functional teams. Experience working in an agile development environment is a plus. Familiarity with UX design principles and Figma is a plus.

The Runner is responsible for maintaining a consistent flow of raw ingredients, packaging material and finished goods between the production lines and storage or shipping areas. Arrive to work on time and strive to stay ahead. Efficiency is a must so stay focused on your area. Monitor needs and maintain communication with shuttle operators, Room Supervisors and Receiving Supervisor and be attentive to the ongoing needs of the production lines. Know your assigned production room and preplan shifts accordingly to have materials positioned properly as communicated by the Production Room Supervisor. Assure all pallets entering the room are free of dirt, broken pallet pieces, etc. Assure that any items not used during production are removed from the room and returned to the proper location in the cooler or warehouse. Assure that all items are pulled at the end of your shift for the next day's production based on the pull sheets given to you by the Warehouse Supervisor. Report any raw material shortages to the Warehouse Supervisor and the Production Room Supervisor. Always check in and check out daily with the Warehouse Supervisor to assure you are notified of any last-minute schedule changes that may occur. Obey all O.S.H.A / saftey training for the equipment that you operate. Complete Operator Daily Checklist and Battery Water Level Checklist, as assigned, for the equipment you operate. Oversee and maintain your assigned areas. Clean and organize products in an appropriate manner. Assure all of your equipment has been returned to the proper locations and hooked up for charging. (including lifts, radios, and thermometers) Follow all GMP's and SSOP's for that work area Inform the company in case of absence or late arrival Follow all safety and security rules Other duties as assigned. Requirements To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The employee must be able to work flexible hours and at times flexible shifts. The employee must pass pallet jack training class and receive documentation upon completion. The employee is frequently exposed to cold and wet and/or humid conditions in order to perform the essential functions of this job. The employee is occasionally to moving mechanical parts, airborne particles and extreme cold All Runners will cover each other during their absences as assigned by the Warehouse Supervisor.

Join our Operations team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day. Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! Position: Operations Supervisor (Shipping) - Second shift Department: Operations Work Location: Arlington TN, 100% Onsite. 2nd shift (Hours: 3 p.m. - 11:30 p.m.) - (Monday-Friday) What you will be doing: Assure processes, accountability, and performance is maintained on a consistent basis in Case Pick and Replenishment Departments. Oversee the quality and expectations of Helen of Troy's vendor compliance log. Manage overall daily inbound and outbound operations of a business unit Mentor, develop, and train staff Troubleshoot and correct vendor compliance issues while minimizing chargebacks and provide root cause analysis and corrective feedback. Monitor and report daily goals and objectives to management such as daily workload, daily dollar, labor reports, etc. Follows a routine based on established procedure Analyzes facts to determine action based on standard practice and procedures Makes decisions based on cases not previously covered by devising new methods or modifying current procedures using general knowledge of field and company policies. Uses creative efforts to make decisions on highly technical cases or involved projects with little precedent, requiring broad conceptual judgment, initiative, and evaluation of complex factors. Participates in formulating and executing divisional plans and administering policies, objectives and programs. Participates in highly creative work on abstract research problems in highly technical areas requiring advanced knowledge. Performs other duties as assigned. Skills needed to be successful in this role: Ability to walk and move for long distance. Ability to sit at desk with repetitive motions of wrists, hands, and fingers. Ability to lift 50 pounds. Ability to withstand warehouse settings (varying temperatures). Minimum Qualifications: High school diploma/GED. 2+ years of supervisory and/or leadership experience. Management, presentation, project, problem solving, and teamwork skills. Shipping/Receiving, Bar code scanning experience. Experience with MS Office, Excel, Word, Outlook, PowerPoint, Windows. Ability to work overtime, weekend hours as needed. Authorized to work in the United States on a full-time basis. Preferred Qualifications: Experience with Manhattan WMS, Manhattan Active. Experience with Process Flow. Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance. Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you. #li-ab1 #LI-ONSITE For more information about Helen of Troy, visit ******************** You can also find us on LinkedIn, and Glassdoor. Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at **************. Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity. At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

Job Description Must be able to work onsite in Oak Ridge, TN Must be able to obtain a federal security clearance SCRUM Master The SCRUM Master will serve as a key contributor to the success of project research initiatives by managing and advancing Agile processes at a project level. This role involves close collaboration with the project's Principal Investigator (PI), oversight of Agile development teams' work being performed, ensuring Software Quality Assurance (SQA) is performed, and ensuring technical solutions are being provided on time and within budget. The ideal candidate will bring Agile methodology expertise, sound judgment, and a proactive approach to supporting Agile project environments. Major Duties/Responsibilities Maintain and advance technical operational duties across research projects, ensuring alignment with evolving scientific needs. Collaborate with the project PI to manage and fulfill data requirements for research teams. Manage the Agile release cycles and ensure releases stay on time, in scope, and on budget. Provide technical recommendations to improve team velocity and sprint outcomes. Oversee full-cycle resource management, including intake and fulfillment of Agile requests. Analyze incoming project requests using expert judgment and advise the PI on prioritization and feasibility to ensure they meet project needs. Prepare and present reports on application uptime, project financials, task status, and other key performance indicators. Direct project Agile processes and staff to ensure work priorities are met and shift priorities as required. Attend project meetings and interpret Agile user stories and backlog items to staff and stakeholders. Document and maintain Agile workflows, sprint planning, and retrospectives, and recommend improvements to enhance efficiency. Uphold ORNL's core values-Impact, Integrity, Teamwork, Safety, and Service-while fostering a respectful, inclusive, and accessible workplace. Other duties as assigned that pertain to customer DevOps Task needs. Basic Qualifications Bachelor's degree in Information Technology, Agile Project Management, or a related field. A minimum of eight (8) years of relevant experience, or an equivalent combination of education and experience. Strong technical knowledge of Agile development teams and Operations Management. Proven ability to gather and interpret Agile backlog and sprint planning for complex research projects. Ability to direct Agile technical work. Excellent verbal and written communication skills for engaging with staff, sponsors, and stakeholders. Demonstrated interpersonal skills that support collaboration, leadership, and team building. Preferred Qualifications Experience in IT project management, particularly in research or technical environments. Background in supporting research computing or scientific infrastructure. Self-motivated and capable of working independently while contributing to collaborative teams. Experience designing, operating, and managing Agile tools and frameworks (e.g., Jira, Confluence). Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt to evolving project needs. Additional Requirements Visa Sponsorship: Visa sponsorship is not available for this position. Security Clearance: This position requires the ability to obtain and maintain a Department of Energy Q clearance. As such, it is designated as a Workplace Substance Abuse Program (WSAP) testing position, requiring a pre-placement drug test and participation in ongoing random drug testing.

Job DescriptionPosition Title: Operations ManagerCandidates must work onsite, not remote. The Operations Manager will serve as a key contributor to the success of project research initiatives by managing and advancing technical operations at a project level. This role involves close collaboration with the project's Principal Investigator (PI), oversight of high-performance computing (HPC) and storage infrastructure, and facilitation of user onboarding and offboarding. The ideal candidate will bring technical expertise, sound judgment, and a proactive approach to supporting project research computing environments. Major Duties/Responsibilities Maintain and advance technical operational duties across research projects, ensuring alignment with evolving scientific needs. Collaborate with the project PI to manage and fulfill data requirements for research teams. Lead the facilitation of technical onboarding and offboarding for users and projects, ensuring seamless transitions. Manage the full hardware lifecycle, including provisioning and decommissioning of storage-as-a-service and HPC clusters. Provide technical recommendations to improve system health, performance, and scalability. Oversee full-cycle resource management, including intake and fulfillment of HPC requests. Analyze incoming project requests using expert judgment and advise the PI on prioritization and feasibility to ensure they meet project needs. Prepare and present reports on system usage, project financials, task status, and other key performance indicators. Direct project technical operations and staff to ensure work priorities are met and shift priorities as required. Attend project meetings and interpret technical requirements to staff and stakeholders. Document and maintain operational procedures, workflows, and recommend improvements to enhance efficiency. Uphold client's core values-Impact, Integrity, Teamwork, Safety, and Service-while fostering a respectful, inclusive, and accessible workplace. Basic Qualifications Bachelor's degree in Information Technology, IT Operations Management, or a related field. A minimum of eight (8) years of relevant experience, or an equivalent combination of education and experience. Strong technical knowledge of information systems management and systems architecture. Proven ability to gather and interpret system requirements for complex research projects. Ability to direct HPC technical work. Excellent verbal and written communication skills for engaging with staff, sponsors, and stakeholders. Demonstrated interpersonal skills that support collaboration, leadership, and team building. Preferred Qualifications Experience in IT project management, particularly in research or technical environments. Background in supporting research computing or scientific infrastructure. Self-motivated and capable of working independently while contributing to collaborative teams. Experience design, operating, and managing HPC clusters. Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt to evolving project needs. Additional Requirements Visa Sponsorship: Visa sponsorship is not available for this position. Security Clearance: This position requires the ability to obtain and maintain a Department of Energy Q clearance. As such, it is designated as a Workplace Substance Abuse Program (WSAP) testing position, requiring a pre-placement drug test and participation in ongoing random drug testing.

Job DescriptionOverview: Cybersecurity AnalystCandidates must be able to obtain a federal security clearance so US citizenship is required. Candidates will also be expected to work onsite. East Tennessee company is currently seeking qualified applicants to serve as a Cybersecurity Analyst to support the Cybersecurity Division's Governance team for unclassified operations. The successful candidate should have a basic understanding of all aspects of cybersecurity. The candidate will collaborate with other teams across the lab, to include Information Technology, Physical Security, Classification Office, Cybersecurity, Lab Enterprise Risk, Lab Internal Audit, and others as appropriate.Purpose:Assist the Information Systems Security Manager (ISSM) and the Chief Information Security Officer (CISO) in the implementation of cyber security requirements and procedures across the clients IT network. This role aligns with the Cybersecurity Division's mission to safeguard critical infrastructure, protect sensitive information, and drive research and innovation. By promoting collaboration, leveraging technology, and adhering to best practices, we ensure the resilience and integrity of our digital landscape while empowering stakeholders with secure solutions.Duties and Responsibilities:A Cybersecurity Analyst in the Cybersecurity Division's Governance Group is responsible for assisting in the development, review, and updating of cybersecurity policies and procedures, ensuring compliance with industry standards and regulations. They conduct regular audits, risk assessments, and participate in incident response activities, documenting findings and recommending corrective actions. They support the delivery of cybersecurity training and awareness programs, maintain accurate records of cybersecurity activities, and help prepare reports for senior management. Additionally, they help conduct security assessments and ensure data protection measures are effective. They participate in Governance group meetings, stay updated on relevant laws and standards, and contribute to continuous improvement initiatives to enhance ORNL's cybersecurity posture.Primary Responsibilities: Identify, review, and provide analysis of applicable laws, regulations, orders, and contracts in order to develop policies, procedures, and control structures that meet requirements and alignment with business objectives. Ensure systems are documented in accordance with DOE and ORNL security policies and procedures as outlined in applicable System Security Plans (SSPs). Ensure compliance with industry standards, regulations, and internal security policies. Develop and maintain security documentation, including policies, procedures, and guidelines. Provide guidance on policies and controls to support appropriate levels of risk, facilitate risk tolerance discussions and decisions, and recommend controls based on industry standards and practices. Participate in internal/external compliance audits, reviews, self-assessments, assessments, and data calls. Evaluate and recommend new security solutions to enhance the organization's security posture. Other duties as assigned for support within the program. Basic Qualifications: Bachelor's degree with 2-4 years of relevant experience (ex. cybersecurity assessments, risk management, cybersecurity policy, and compliance, etc.). An equivalent combination of education and experience may be considered. Ability to obtain and maintain a DOE Q security clearance or equivalent is required. Strong analytical and organizational skills as well as problem solving capabilities to understand Cybersecurity risk and exposure (legal, regulatory violations, etc.) to ORNL. Demonstrated experience implementing compliance frameworks (NIST, etc) Excellent interpersonal, verbal, written, and presentation communication skills. Thorough understanding of industry standards and regulations including NIST 800-53, NIST Risk Management Framework, and NIST Cybersecurity Framework (CSF). Working knowledge of privacy regulations and impacts. Ability to work independently, meet deadlines, and uphold high ethical standards. Preferred Qualifications: Active DOE Q or TS security clearance or equivalent. Master's degree in information assurance or related field with 1-3years of relevant experience working in an information security, information technology or information risk management related field. Cybersecurity certifications (CISSP, CISA, CISM, CRISC, CCSP, SSCP) and Incident Response Certification Privacy management, cybersecurity, evaluating security controls, identifying control gaps, and mitigating measures along with a strong understanding of business practices and technology concepts. Highly motivated individual with an enthusiasm for governance, risk and compliance who can communicate benefits and drive success. Demonstrated background in governance, risk, and compliance. Experience in obtaining Authority to Operate (ATO) for DOE government systems. Special Requirement:This position requires the ability to obtain and maintain a clearance from the Department of Energy and is subject to Workplace Substance Abuse (WSAP) testing designated position requirements. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

Job DescriptionSite Reliability Engineer, HPC Infrastructure and PlatformsThis position may require candidates to be able to obtain a federal security clearance, so United States citizenship is required. Overview:Seeking highly qualified individuals to play a key role in improving the security, performance, and reliability of the computing infrastructure which supports multiple highly ranked Top500 Supercomputers, including the world's first exaflop system, Frontier.The Team:As a Site Reliability Engineer, you will work within the HPC Infrastructure and Platforms group to support all activities of our supercomputer center. Our primary platform is the OLCF Slate Service, built on Kubernetes and Red Hat OpenShift, which provides a container orchestration service for running critical operation applications and user-managed persistent applications that run alongside our OLCF Supercomputer systems and other OLCF managed HPC clusters.Major Duties/Responsibilities: Lead ongoing improvements in reliability and scalability for our Kubernetes and Linux based applications and services. Contribute as a technical resource to define and implement best practices and standards for the center. Provide primary operational support and engineering for production applications. Define and implement define KPIs, processes and drive continuous improvement. Influence the architecture and implementation of solutions. Tune operating systems and applications to increase performance and reliability of services. Diagnose system operational problems quickly and effectively. Participate in on-call rotation providing 24-hour, 7-day support and off-hours maintenance windows. Coordinate with vendors to resolve hardware and software problems. Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success. Basic Qualifications:Bachelor's Degree in computer science or closely related field and a minimum of 3 years of experience as an SRE/Systems Engineer. An equivalent combination of education and experience may be considered.Preferred Qualifications: Excellent interpersonal/communication skills, and the ability to work as part of a team. Strong working knowledge of Unix system fundamentals and common network protocols. Experience managing Linux/UNIX operating systems in a heterogeneous environment. Solid understanding of networked computing environment concepts. Excellent understanding of networking, particularly Linux and Kubernetes networking Experience with instrumenting bare metal and VMWare infrastructure Ability to develop and maintain programs and scripts that aid in the operation and automation using various shell (primarily bash) and high-level languages (Python or Go). Ability to proactively identify performance issues, problems, and areas for improvement. Ability to identify requirements and to define, plan, and implement requisite solutions. Ability to plan, organize, prioritize tasks, and complete assigned projects with minimal supervision. Experience with continuous integration and continuous deployment software methodologies and how they apply to SRE/systems engineering. An understanding of code review and familiarity with tools like GitHub and GitLab Experience using tools such as Nagios, Grafana and Prometheus to monitor systems, metrics, and create dashboards. Experience designing and implement highly available systems/services utilizing virtual machines and Kubernetes resources. Experience participating in an opensource community with patches accepted upstream. Experience deploying and maintaining automated configuration management software such as Puppet or Ansible Experience implementing systems-level security technologies like SELinux and following security best practices. Special Requirement:This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse program (WSAP) testing designed position which requires passing a pre-placement drug test and participation in an ongoing random drug testing program in which employees are subject to being randomly selected for testing. The occupant of this position will also be subject to an ongoing requirement to report to ORNL any drug-related arrest or conviction or receipt of a positive drug test result.

Job DescriptionDefensive Cyber Operations Junior Analyst East Tennessee Research and Development facility with the Department of Energy seeks to hire a Junior Cyber Security Analyst to immediately support their Defensive Cyber Operations (DCO) team. This position's primary responsibility is to conduct event triage in a tiered operational security model while training in and supporting threat hunting and threat intelligence tasks. Responsibilities: Support the DCO environment in identification and analysis of threats in Security Incident and Event Management (SIEM) alerts, dashboards, and queries Resolve or escalate alerts/events/incidents as defined in DCO service level agreements according to level of severity Help develop advanced queries and alerts to detect adversary actions and compile detailed investigation and analysis reports for internal DCO consumption, and for delivery to management Work with the Emerging Threat team to capture intelligence on threat actor tactics, techniques, and procedures (TTPs) and leverage automated and manual countermeasures in response Work with the Threat Hunting team to perform hypothesis-driven hunts of the network for undetected threats Field customer requests for support ranging from potential phishing events to abnormal system activity Triage reports from DOE entities, CISA, and external penetration testers, and coordinate resolution with system administrators in keeping with BOD 18-01, 19-02, and 22-01 requirements Analyze suspicious links and attachments in a secure malware analytics platform as part of a comprehensive phishing analysis procedure Triage malware and anomalous activity alerts generated by an EDR system Requirements: Bachelor's degree in Computer Science or related field with 1-2 years of cyber operations work experience or an equivalent amount of education and experience Experience with ServiceNow, JIRA ServiceDesk, or other ticketing system Relevant certifications (GSEC, Security+, CEH, etc) preferred The position requires eligibility to obtain a DOE security clearance. Candidates with an Active Q Clearance or Top-Secret Clearance are a plus

Job DescriptionSAP Developer Major Duties/ResponsibilitiesThis position will provide support for human resource applications which cover a wide range of business functions such as: Human Resources master data, organizational management, benefits, compensation, performance management, succession planning, onboarding, recruiting, and learning. ORNL's Human Resource applications exist on a landscape that includes SAP (ECC) and SAP SuccessFactors. Software developed in both SAP technologies as well as non-SAP web technologies.Primary duties for this position include: Development, support and modification of software developed in traditional technologies such as C# and C++ Development, support and modification of software involving SAP's ABAP technologies including SAP GUI (Classic ABAP and ABAP Objects), Business Server Pages, and ABAP WebDynpro. Development and support of migration activities to new SAP S/4HANA platform Analysis of software requirements and assistance in application design Implementation of unit testing and automated testing for programs and applications Collaboration with developers in other areas such as Finance (include Payroll), Business Intelligence, et cetera. Adherence to ORNL software quality assurance standards and ITIL best practices Support of ORNL project management requirements Basic Qualifications: BS in computer science / information systems or technical field. Knowledge of application development methodologies (equivalent combination of education and experience may be considered). Passion to review and develop code. Willingness/desire to learn emerging programming technologies. Highly motivated, self-starter who is comfortable working as part of a team (in any capacity) or as an independent contributor. Strong customer focus and excellent written and verbal communications skills. Preferred Qualifications: Application development experience Traditional and object-oriented programming Model View Controller concept SAP ABAP (classic and object-oriented), SAP Business Server Pages (BSPs), SAP WebDynpro and SAP WebRFC technologies Development, planning, support, design, modification and testing of SQL Server Analytical Service (SSAS) packages to load data. SQL Server Management Studio also a plus. Limited knowledge of Linux/Unix development - e.g., writing basic scripts, etc. SAP HANA development technologies (CDS views, HANA security) Web services creation and consumption (SOAP and REST) Traditional web development (e.g., HTML5, CSS, XML, and JavaScript) Code analysis, performance, security and debugging Code unit testing

Job DescriptionResearch Engineer Must be able to work onsite 3-4 days a week in Oak Ridge, TN. Must be eligible for a federal Security Clearance (US Citizen) Overview: As a Research Engineer, you will contribute to cutting-edge research and development efforts aimed at enhancing the resilience of critical infrastructure systems against various threats and disruptions. This position offers a unique opportunity to work on interdisciplinary projects in collaboration with leading experts, tackling challenges related to energy (all sources including solar/wind/gas/microgrids/battery storage, etc.), water, cybersecurity, transportation, and more, with a special emphasis on grid reliability and resilience assessments and equity analysis. You will have the opportunity to creatively use interdisciplinary methods from computational data science, machine learning/GenAI, geographical information sciences, and many other methodologies to help frame and solve the above problems on a national and global scale. The successful candidate will contribute to cutting-edge research and development efforts aimed at enhancing the resilience of critical infrastructure systems against various threats and disruptions. You will work on advancing analytic methods and tools to improve understanding of critical infrastructure resilience, specifically improving access to electrical power for climate resilience and grid security. Your research will help to inform investments in grid resilience and restoration, deliver immediate benefits to our existing emergency response systems, and provide visibility into disparities in access to affordable energy. Major Duties/Responsibilities: Contribute to the design, development, and implementation of new models, methods, and algorithms that improve our understanding of critical infrastructure resilience, specifically improving access to electrical power for climate resilience and grid security purposes. Conduct research on grid resilience assessment methodologies, including modeling and simulation of grid operations under stress conditions, identification of vulnerabilities, and development of resilience enhancement strategies. Analyze large-scale datasets from diverse sources to extract insights relevant to grid resilience. Apply statistical techniques and machine learning algorithms to identify patterns and trends related to infrastructure vulnerabilities and their interdependencies. Contribute to and lead team publications in journals, participate in conferences, and engage with other scientists and analysts in the private sector, academia, and US Government communities. Basic Qualifications: B.S or an M.S in computational data sciences and engineering, applied mathematics, geography, statistics, computer engineering or equivalent field with 0-2 years of research experience. Strong background in quantitative analysis, mathematical modeling, data science and visualization techniques. Proficiency in programming languages such as Python, Java, Git, SQL etc. and experience with relevant tools and frameworks for both structured and unstructured data analysis and machine learning. Experience with database technologies, particularly to store, analyze, and manipulate spatio-temporal data. Excellent written and oral communication skills including peer-reviewed publications, with the ability to collaborate effectively with colleagues from diverse backgrounds and present technical information to various audiences. Proven ability to work independently and as part of a team, with a strong commitment to achieving project goals and delivering high-quality results. Keen learner with a hunger to learn about new emerging problem areas and their socioeconomic impact on populations, terrains and other infrastructural assets Preferred Qualifications: Knowledge of infrastructure systems, including energy, transportation, water, and telecommunications, and their interactions with social and economic factors. Publication record demonstrating contributions to peer-reviewed journals and conferences in relevant domains. Familiarity with industry standards and best practices for grid resilience assessments, such as NERC CIP standards, as well as equity frameworks and methodologies. GIS analysis for siting studies, National Environmental Policy Act, transload site identification, mode and route analysis Experience working collaboratively in version control systems for source code management such as Git/GitLab. Knowledge of major challenges in modeling and representing the built environment. Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.

Job DescriptionSenior HPC Linux Systems Engineer can be remote Must be eligible for a federal security clearance (US Citizen) Major Duties/Responsibilities:Systems Administration: Lead the architecture and deployment of HPC-scale services Create and maintain internal documentation of system architectures, configurations, and procedures Serve as the highest tier of support for complex issues, providing quick and efficient resolution Virtualization and Automation: Design, deploy, and manage resources in the NCCS VMware environment Identify potential automation targets and lead efforts to automate processes Define policies and procedures for automation and configuration management for the team and the organization as a whole Identity Management and Security: Design and administration of RSA SecureID and PingFederate servers Deploy, configure, and support identity and access management services such as single-sign-on on (SSO), OAuth, two-factor auth, zero trust, etc..… Project Management and Leadership: Lead Infrastructure projects through all phases from planning to design, implementation, and support Mentor and train junior staff, creating training documentation, holding knowledge sharing sessions, and fostering skill growth throughout the team Propose and implement improvements to existing Infrastructure systems as well as new systems, processes, and procedures Basic Qualifications: Bachelor's degree in computer science or a closely related field, and a minimum of 8 years of experience in Linux systems administration, or a Master's Degree, and a minimum of 4 years of experience in Linux systems administration. An equivalent combination of education and experience will be considered. Preferred Qualifications: Excellent interpersonal/communication skills and the ability to work within a team Strong experience in Identity Management, supporting SSO, OAuth, and two-factor authentication primarily in PingFederate and RSA SecureID. Entra ID experience a bonus. Strong working knowledge of Linux system fundamentals and common network protocols Programming and scripting skills in common languages such as Python and bash Understanding of versioning and code review tools like GitHub and GitLab Experience implementing and supporting highly available systems and services Experience with configuration management tools such as Puppet or Ansible Experience deploying and maintaining virtual environments using VMWare Experience deploying, maintaining, and troubleshooting a variety of infrastructure services such as OpenLDAP, DNS, DHCP, etc… Ability to plan, prioritize, and complete assigned projects with minimal supervision Special Requirements:This position requires the ability to obtain and maintain a clearance from the Department of Energy.As such, this position is designated as a Workplace Substance Abuse (WSAP) testing position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

Job DescriptionPosition will start out onsite and then can go to a hybrid schedule. (Knoxville, TN) Responsible for management of staff and standards associated with IT/Informatics maintenance, and operations. Responsible for feasibility studies, time and cost estimates, and the establishment and implementation of new or revised applications systems and programs. Assists in projecting software and hardware requirements. Assigns personnel to various projects and directs their activities; reviews and evaluates their work.Position Accountabilities and Performance Criteria: Provide leadership and line management to IT/Informatics staff for application support, maintenance, and operations. Provides guidance in the development of project requests and business plans to be presented to Sr. Leadership. Assist leadership in the preparation and entry of department budgets and business plans. Ensure adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests. Serve as customer advocate for facilities, acting as primary liaison between customers and IT. Prepare long- and short-range plans for application selection, software systems development, systems maintenance, production activities, and for necessary support resources. Prepare cost estimates for current and proposed projects, reflecting the equipment and staff requirements. Manage coordination of vendor proposals for purchases of hardware, software, and technical services to assure adherence to technical, security, and privacy specifications. Oversee department personnel including selection, training, and personnel development. Confer with and advise subordinates on administrative policies and procedures, technical problems, priorities, and methods. Hold staff accountable for corporate and IT/Informatics policies, standards, and methodologies. Prepare activity and progress reports regarding applications systems analysis and programming sections. Establishes and maintains exemplary communications and working relationships with the other members of the Covenant Health Leadership. Local travel required. Other related duties as assigned Position Qualifications:Minimum Education: Bachelor's degree in business administration, computer science, or information management. Alternatively, related field, equivalent work experience, and or certification will be considered. Masters level education preferred Minimum Experience: Eight (8) years of increasing responsibility in related work experience is required. Supervisory and IT project management experience required. Experience in healthcare environment preferred.Licensure Requirement: Employee must have a valid Tennessee driver's license Class D and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.

Job DescriptionNetwork Administrator Qualifications2+ years experience in a network administration role Network Administration of Cisco, Arista, and Palo Alto network platforms Light System Administration Solid Troubleshooting and problem-solving skills Network Security knowledge and experience is a plus Excellent communication and collaboration skills Strong attention to detail and organizational skills Relevant certifications such as CCNA, CompTIA Network+, etc. Required Skills & AbilitiesKnowledge of networking concepts: TCP/IP, DNS, DHCP, STP, LAN, WANKnowledge of routing protocols. ex. BGP, OSPFKnowledge of Cisco, Arista, and Palo Alto network platforms Knowledge of network monitoring product(s) Must be able to work independently or as part of a team Must be able to identify technology needs/inefficiencies and address without supervision or technical guidance Must be able to prioritize assignments and effectively manage their time Excellent customer service skills to communicate with internal teams and external customers ResponsibilitiesAs a Network Administrator, you will be responsible for managing the ticket queue for the network infrastructure team. This will include troubleshooting network issues and providing technical support for network-related problems. Knowing when to escalate a problem/issue to a higher level so SLAs are not breached. Small projects will be assigned at times to help grow into a higher-level position.