Applications Analyst jobs at ITR AMERICA - 215 jobs

Greenville, SC(Onsite) Permanent • 2+ years of ERP Implementation experience • This is a Functional/Business Analyst role. • Bachelor's Degree in Information Technology, Supply Chain or business-related field. • Experience within a manufacturing company • Working knowledge of ERP/MRP best practices and Microsoft Dynamics Finance and Operations is a plus but not required. • Experience with Microsoft Power Platform, especially Power BI, to enhance ERP functionalities and improve integration and automation is preferred. • Strong working knowledge of Office 365, Word, Excel, Access and SharePoint. • Experience with SQL queries, stored procedures and data relationships

For this U. S. based position, the expected compensation range is $114,400 - $171,600 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, jobrelated skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits. You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled. If you believe this job posting is not compliant with applicable state pay transparency laws in the U. S. , please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form. Job Description This position is posted as ERP Business Analyst to attract candidates with strong ERP (SAP) experience, but please note that the official title upon hire will be Scrum Master. The role is similar to an associate project manager or junior Scrum Master level, and we're specifically seeking someone who understands ERP systems and the front-office/back-office business processes they support. Agile and SAFe practices can be learned on the job, so prior Scrum Master certification is not required. You will become part of an ERP Transformation team working with business teams and Program Management to define, plan, and deliver iterative releases of our digital platforms. Areas of responsibility The Scrum Master will have between 1 and 3 teams to lead. The teams will focus on solution configuration within SAP S/4 HANA and related systems. Additionally, this role will be expected to learn and fully comprehend the business processes at Schneider Electric to better equip themselves for success. The Scrum Master will be in the Agile Release Train Scrum of Scrums to represent the team(s). This role supports and champions Agile / SAFe and guides the team on being self-organized. will drive daily progress, conduct stand-ups, identify and help remove roadblocks. They ensure commitments are delivered within an Iteration / Program Increment. ensures User Stories are detailed, working with the Product Owner and Business Analysts to manage and prioritize the backlog regularly. Is responsible for helping the team break down and detail roadmap items into Sprint deliverable User Stories at the team level, facilitate discussions, decision making, and manage conflict resolution. Supports the release train engineer and collaborate with other scrum leads to identify and resolve systemic barriers as well as create opportunities for success. TITAN Experience Requirement: This role requires an understanding of, and experience, in business processes in either of the following fields - finance, customer support or manufacturing. 3-7 years of experience as a business analyst and/or in a project management role is mandatory. This must be with an ERP system or similar scale enterprise software. We are seeking a Scrum Master/Project Manager/BA who has focused on either enterprise software development, solutions and or deployment at a minimum. Experience using SAP or implementing SAP projects is highly desired. Must have excellent skills and knowledge of communication, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Candidates considered for this role should have a BA/BS in Computer Science, Computer/Electrical Engineering (or equivalent). An MBA is a plus. Additional Requirements Employment Type: This is a full-time, direct hire position. We are not considering contractors or consultants for this role. Location Preference: Ideally based in Nashville, TN with a hybrid schedule (2 days per week in-office). Alternate locations include Carrollton, TX (Dallas area), Raleigh, NC, Westmont, IL, and Boston, MA. If you are located within 40 miles of one of these offices, you will be expected to work on a hybrid schedule. Candidates outside these areas may be considered for remote work. Remote Option: While not preferred, we are open to considering fully remote candidates. Time Zone Alignment: Candidates located in Eastern or Central Time Zones are strongly preferred to support collaboration with international teams. Work Authorization We are unable to provide visa sponsorship or initiate transfers for this position. Candidates must be eligible to work in the U. S. without immigration assistance. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Job Posting Start Date 12-19-2025 Job Posting End DateFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job SummaryJob Description To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Business System Analyst located in Orangeburg, SC. Reporting to the Director, Information Technology, the Business System Analyst will be responsible for exploring, planning, conducting and overseeing the analysis of complex business problems to be solved with automated and standardadized leading-edge solutions and system implementations to overcome organizational challenges. To provide technical assistance identifying, evaluating, and developing procedures which are cost effective and meet business requirements, to create specifications and direct transalations of functions to be automated including complete systems design in detail. Also designing the framework and process, troubleshooting technical malfunctions, risk research working with stakeholders and delivering a solution that is viable and consistent. To establish close communication strategy with stakeholders and provide consulting activities to end-users to guarantee correct system implementations and procedures of proposed solutions.. What a typical day looks like: Research complex business problems and propose automated solutions to improve operations and processes efficiency. In charge of providing technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective, to provide consultation to users related to automated systems Research, design and test new systems and system enhancements in line with the deliverables of site business/customer's requirements. Resolve required improvements on the systems & supervise its correct implementation to meet site business/customer's requirements. Communicate with users to troubleshoot and resolve day to day system issues to ensure smooth operation. The experience we're looking to add to our team: BD. Systems or industrial engineer, Computer science, programming, or related field 4-8 years of related experience 3+ years in application support or IT operations, with mandatory MES (Flexflow) support experience. Demonstrates advanced functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills. Demonstrates advanced skills in functional/ technical area. Good understanding of systems and functionalities in place Great communication Requirements Gathering Capability to comprehend technical topics High level systems implementation Metrics & Analytics. #LI-EA1 EA42 SS26 AA01 CH12 MS14 CC11 place. What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job CategoryIT Is Sponsorship Available? NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us. What Drives Success The Cash Application Analyst is responsible for accurately processing and applying incoming customer payments to their respective accounts within our Lennox accounting system. This includes reconciling discrepancies, resolving payment issues, and maintaining accurate financial records to optimize cash flow. This helps to support the overall financial health of the organization. The Analyst is essentially ensuring timely and correct allocation of customer payments to their invoices. Responsibilities: Payment processing: Accurately posting customer payments from various sources like checks, ACH transfers, credit card, and wire transfers to corresponding customer accounts. Reconciliation: Matching customer payments with invoices and identifying any discrepancies between received payments and outstanding balances. Discrepancy resolution: Investigating and resolving payment discrepancies by reaching out to the credit analyst, another Team member, or other relevant department to clarify issues and ensure proper allocation of the funds. Continued Cross - Training: To develop and broaden your knowledge within the Cash Applications Team. The goal is for the Cash Applications Team to have a backup for every work function within the group. What We Are Looking For * Requires a high school diploma or an equivalent combination of education and experience. * Requires at least 1-3 years related experience. * Strong attention to detail and accuracy in data entry * Excellent analytical skills to identify and resolve discrepancies * Proficiency in accounting principles * Strong written and verbal communication skills * Ability to work independently and as part of a Team * Ability to multitask and meet deadlines * Prior experience with accounts receivable and cash application processes a plus LI-PP1 What We Offer Compensation: This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $39,000 - $51,500 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for a bonus in accordance with the terms of the Company's applicable plan. Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us. What Drives Success The Cash Application Analyst is responsible for accurately processing and applying incoming customer payments to their respective accounts within our Lennox accounting system. This includes reconciling discrepancies, resolving payment issues, and maintaining accurate financial records to optimize cash flow. This helps to support the overall financial health of the organization. The Analyst is essentially ensuring timely and correct allocation of customer payments to their invoices. Responsibilities: Payment processing: Accurately posting customer payments from various sources like checks, ACH transfers, credit card, and wire transfers to corresponding customer accounts. Reconciliation: Matching customer payments with invoices and identifying any discrepancies between received payments and outstanding balances. Discrepancy resolution: Investigating and resolving payment discrepancies by reaching out to the credit analyst, another Team member, or other relevant department to clarify issues and ensure proper allocation of the funds. Continued Cross - Training: To develop and broaden your knowledge within the Cash Applications Team. The goal is for the Cash Applications Team to have a backup for every work function within the group. What We Are Looking For Requires a high school diploma or an equivalent combination of education and experience. Requires at least 1-3 years related experience. Strong attention to detail and accuracy in data entry Excellent analytical skills to identify and resolve discrepancies Proficiency in accounting principles Strong written and verbal communication skills Ability to work independently and as part of a Team Ability to multitask and meet deadlines Prior experience with accounts receivable and cash application processes a plus LI-PP1 What We Offer Compensation: This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $39,000 - $51,500 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for a bonus in accordance with the terms of the Company's applicable plan. Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law. We can recommend jobs specifically for you! Click here to get started.

Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us. What Drives Success The Cash Application Analyst is responsible for accurately processing and applying incoming customer payments to their respective accounts within our Lennox accounting system. This includes reconciling discrepancies, resolving payment issues, and maintaining accurate financial records to optimize cash flow. This helps to support the overall financial health of the organization. The Analyst is essentially ensuring timely and correct allocation of customer payments to their invoices. Responsibilities: Payment processing: Accurately posting customer payments from various sources like checks, ACH transfers, credit card, and wire transfers to corresponding customer accounts. Reconciliation: Matching customer payments with invoices and identifying any discrepancies between received payments and outstanding balances. Discrepancy resolution: Investigating and resolving payment discrepancies by reaching out to the credit analyst, another Team member, or other relevant department to clarify issues and ensure proper allocation of the funds. Continued Cross - Training: To develop and broaden your knowledge within the Cash Applications Team. The goal is for the Cash Applications Team to have a backup for every work function within the group. What We Are Looking For Requires a high school diploma or an equivalent combination of education and experience. Requires at least 1-3 years related experience. Strong attention to detail and accuracy in data entry Excellent analytical skills to identify and resolve discrepancies Proficiency in accounting principles Strong written and verbal communication skills Ability to work independently and as part of a Team Ability to multitask and meet deadlines Prior experience with accounts receivable and cash application processes a plus LI-PP1 What We Offer Compensation: This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $39,000 - $51,500 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for a bonus in accordance with the terms of the Company's applicable plan. Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture - which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member's contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you'll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law. We can recommend jobs specifically for you! Click here to get started.

Job Description Must reside in Texas for this role. The Data Solution Delivery Analyst serves as a vital business representative for various initiatives, ensuring that stakeholder satisfaction and business value are realized through the delivery of technology solutions. This role requires a deep sense of curiosity to understand the current state and work objectively to develop clear solution requirements through influence, facilitation, and communication. The individual is expected to map process flows, capture requirements, create user stories, document findings in a format understandable to both stakeholders and technology teams, and thoroughly test the developed application to ensure a high-quality product is released to production. Adaptability in messaging to suit the audience and bridging the communication gap between different stakeholder groups is essential. This role involves working closely with stakeholders such as Project Managers, Scrum Masters, Product Managers, and Development Teams to support risk management activities related to project or effort scope. Driving consensus toward a solution and facilitating communication among all parties is critical. Establishing a close relationship built on trust, transparency, and collaboration with both business partners and IT teams is paramount to ensuring alignment and success. The Data Solution Delivery Analyst will take an emissary approach in fostering change management between our IT and business partners, ensuring a smooth transition and adoption of new solutions. What can HOLT Group offer you? A competitive salary, commensurate with your experience and competencies. A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program. A Tuition Reimbursement program to support the pursuit of accredited college courses. An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT. Qualifications and Requirements: Bachelor's or Associate's degree in Information Technology or related field, or equivalent work experience required 4 or more years of experience required Relevant Certifications Preferred such as: PMP or CBAP MB-300: Microsoft Dynamics 365: Core Finance and Operations MB-901: Microsoft Dynamics 365 Fundamentals Excellent communication skills with the ability to translate complex concepts into simplified solutions and present them in a straightforward and understandable manner to multiple stakeholders. Ability to clearly document requirements (epics, features, stories, process flows, etc.) in an organized and understandable format. Outstanding meeting facilitation and leadership skills with the ability to maximize meeting time to reach objectives while minimizing distractions and interruptions. Ability to work effectively with assigned stakeholders in a team environment where flexibility, collaboration, and adaptability are required. Data collection and analysis skills, understanding the relevance and organization of the data as well as the structure and statistical significance of the data (e.g., trend analysis). Continue to develop skills in process elicitation, internal customer research, and requirements discovery to create meaningful documentation including: process flows and flow charts, data flow diagrams, use cases, user stories, and functional design thinking artifacts. Willingness to learn new tools, dive right in, roll up their sleeves and “get things done”. A working understanding of both waterfall and agile frameworks and an ability to transition and adapt seamlessly between the two. Ability to focus on business value results and solutions. Ability to manage scope change process and issue identification/resolution. Ability to execute in a fast pace, rapid iteration environment while balancing multiple priorities. Ability to shadow a mentor to document processes and capture requirements with guidance. Can be monitored to assist experienced Solution Delivery Analysts with efforts and/or take on a low priority, small initiative individually with little to no guidance. Understanding of different testing types (functional, regression, performance, etc.) and ability to design appropriate test cases. Other traits/characteristics: Curiosity, humility, logic, creativity, clarity, empathy, coachability, self-starting. Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission. Captures business processes, requirements, capabilities, features, and data requirements for new and existing software product solutions. Gathers data, creates process flow diagrams/ process maps/ functional design documents, captures design interfaces, identifies root causes, provides solid solutions, and analyzes inputs and outputs to arrive at logical conclusions. Translates business requirements into user stories for technical teams, and ensures test cases are written and executed to meet the business needs. Creates readable and functional documentation which may include Joint Application Development (JAD,) screen designs, report layouts, features, stories, use cases, and data models mapping inputs, outputs, interfaces, etc. Recommends method and procedural changes; Defines and documents improvements. Synthesizes information gathered from multiple sources, assisting in the identification of symptoms and root causes; Works with IT and business leadership to develop alternative solutions and address the organizational pain within resource and schedule constraints. Collaborates with our business partners regularly with face-to-face encounters, to gather requirements and understand the business ask; also conducts sessions to align on the priority, discuss requirements, demo completed work, and solicit and embrace feedback from others. Facilitates, influences, and leads team-member peers in designing and defining solutions which may include the ideation, discovery, initiation, and business requirements phases of an initiative. Fosters change management in a delicate manner to ensure business and IT partners are comforted through transformation and delivery. Partners with the Project Managers, Scrum Masters, and Product Managers through the entire software development life cycle to ensure clear objectives are defined and documented. Ensuring there is a clear definition of the execution of deliverables that meet requirements and business needs, and user stories are closed out appropriately based on defined and documented requirements. Leverages data-driven problem-solving techniques and analytical rigor to complete, document, and speak to risk analysis, and offers solutions to help stakeholders make informed decisions. Ensures risks associated with business activities are effectively identified, measured, and monitored. Partners with IT teams to ensure a clear understanding of business requirements. Works with the training team to document system scenarios and identify roles impacted to help develop a change management/training plan. Conducts business process modeling and generates applicable scenarios for the technology technical functionality testing team. Participates in the quality assurance process to ensure features and functions have been enabled and optimized. Assists in maintaining documentation and standard operating procedures (SOPs) related to usage of software products. Attends IT Change Control & Prioritization meetings and helps in the discovery and estimating of the impact of change on end-user experiences. Researches and identifies industry best practices and trends to increase the effectiveness of products and systems. Assists in providing training and guidance to business users and IT teams on supported applications. Reviews and understands system specifications and user requirements to develop test cases. Creates detailed test cases covering various scenarios and edge cases. Manually or automatically executes test cases and records results. Identifies and reports bugs with clear descriptions and necessary details to the development team. Verifies that bug fixes do not introduce new issues. Conducts testing after software deployment to ensure quality in the live environment. Maintains clear and comprehensive test documentation, including test plans, test cases, and defect reports. Always works safely and adheres to all applicable safety policies; complies with all company policies, procedures, and standards. Performs other duties as assigned. Supervisory Responsibilities: None Travel: Up to 15% and overnight travel may be expected Valid driver's license Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people - with a team of over 800 and growing - fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. The Functional Analyst serves as a liaison between business teams, customers, and the Integrations team to define, implement, and support reliable integrations. This role gathers requirements, supports EDI onboarding, and helps streamline cross-departmental data exchange. The ideal candidate has a strong understanding of EDI standards and processes, excels at problem-solving, and enjoys collaborating to simplify complex workflows. In This Role Partner with Sales, Sales Support, and customers to gather requirements and coordinate EDI onboarding and testing activities Collaborate with internal teams to understand how business processes and systems connect across the organization Translate business needs into clear functional requirements and specifications for the IT Integrations team Define and document data mappings, validation rules, workflows, and integration logic between systems Coordinate with customers and internal teams to ensure EDI configurations are accurate and meet business requirements Partner with QA and IT teams to support testing, validation, and deployment of integrations Analyze and design enhancements to EDI applications, interfaces, and mappings Monitor onboarding progress, track milestones, and follow up to ensure successful implementation Create and maintain clear documentation to support integrations, onboarding, and cross-team handoffs Identify opportunities to streamline data flows, improve system efficiency, and reduce manual effort through process improvements Other duties as assigned, in accordance with training and qualifications Uphold the Core Values and be a valuable member of the Four Hands team Be open and honest Reach for excellence Act with responsibility Value the whole person Enjoy the journey The Ideal Person Bachelor's degree in Business, Information Systems, or related field (or equivalent experience) 2+ years of experience in a Business or Functional Analyst role, with hands-on experience supporting EDI and system integrations Strong understanding of data flow, system integrations, and how EDI supports business operations Working knowledge of EDI standards and transactions (e.g., 850, 855, 856, 810) Experience with EDI platforms and translation tools (e.g., Cleo, Gentran, or similar) Familiarity with ERP integrations such as Microsoft Dynamics 365, SAP, or Oracle Experience with SQL, XML, and common data formats (JSON, CSV) Ability to gather, document, and translate business and technical requirements Strong communication, organizational, and cross-functional collaboration skills Ability to manage multiple priorities and meet deadlines in a fast-paced environment About Four Hands Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor - pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win. And, we are constantly pursuing better - from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs - we are never settled, never done. Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Visit ***************** for more information.

Job DescriptionJoin one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people - with a team of over 800 and growing - fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. The Functional Analyst serves as a liaison between business teams, customers, and the Integrations team to define, implement, and support reliable integrations. This role gathers requirements, supports EDI onboarding, and helps streamline cross-departmental data exchange. The ideal candidate has a strong understanding of EDI standards and processes, excels at problem-solving, and enjoys collaborating to simplify complex workflows. In This Role Partner with Sales, Sales Support, and customers to gather requirements and coordinate EDI onboarding and testing activities Collaborate with internal teams to understand how business processes and systems connect across the organization Translate business needs into clear functional requirements and specifications for the IT Integrations team Define and document data mappings, validation rules, workflows, and integration logic between systems Coordinate with customers and internal teams to ensure EDI configurations are accurate and meet business requirements Partner with QA and IT teams to support testing, validation, and deployment of integrations Analyze and design enhancements to EDI applications, interfaces, and mappings Monitor onboarding progress, track milestones, and follow up to ensure successful implementation Create and maintain clear documentation to support integrations, onboarding, and cross-team handoffs Identify opportunities to streamline data flows, improve system efficiency, and reduce manual effort through process improvements Other duties as assigned, in accordance with training and qualifications Uphold the Core Values and be a valuable member of the Four Hands team Be open and honest Reach for excellence Act with responsibility Value the whole person Enjoy the journey The Ideal Person Bachelor's degree in Business, Information Systems, or related field (or equivalent experience) 2+ years of experience in a Business or Functional Analyst role, with hands-on experience supporting EDI and system integrations Strong understanding of data flow, system integrations, and how EDI supports business operations Working knowledge of EDI standards and transactions (e.g., 850, 855, 856, 810) Experience with EDI platforms and translation tools (e.g., Cleo, Gentran, or similar) Familiarity with ERP integrations such as Microsoft Dynamics 365, SAP, or Oracle Experience with SQL, XML, and common data formats (JSON, CSV) Ability to gather, document, and translate business and technical requirements Strong communication, organizational, and cross-functional collaboration skills Ability to manage multiple priorities and meet deadlines in a fast-paced environment About Four HandsHeadquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor - pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win. And, we are constantly pursuing better - from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs - we are never settled, never done. Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Visit ***************** for more information.

PCSI is looking for an IT Systems Analyst to design, implement, and integrate technology solutions across the organization. This is a new role that will drive highly visible projects that transform processes and enable data-driven decision making. The IT Systems Analyst will manage IT-led projects to design, implement, and integrate systems for more efficient workflows and reporting. As departments implement new software, this role will guide project scoping, solution design, custom reporting, documentation, and testing. The IT Systems Analyst will partner directly with leaders at corporate and contract sites to automate back-office processes and enhance existing systems such as Microsoft SharePoint and Teams. We're looking for a collaborative problem-solver that will bring technical expertise to key projects that will make an organization-wide impact. **This position is based at our corporate office in Austin, TX; candidates must live, or plan to live, near the Austin metro area. An in-person interview is required.** **Benefits Include:** + Annual bonus of up to 8%. + 21 days of PTO per year, in addition to all federal holidays. + Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier. + 401k plan with matching on contributions up to 6%. **Who We Are:** PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do. **What You'll Do as IT Systems Analyst:** + **Requirements Gathering** + Collaborate with stakeholders to translate business problems and needs into technical solutions. + Document workflows, functional, and non-functional requirements. + **System Design & Specification** + Design, develop, and maintain system workflows, data models, and interfaces. + Create and maintain detailed specifications for developers and engineers. + **Process Improvement** + Analyze existing systems and processes to identify inefficiencies and opportunities for automation. + Recommend and implement improvements using technology. + **Feasibility Studies** + Evaluate the technical and financial viability of proposed solutions. + Provide guidance and influence on decisions to build, buy, or customize software. + **Collaboration** + Act as a liaison between business units, developers, and IT teams. + Ensure that technical solutions align with business goals. + **Testing & Validation** + Assist in system testing, user acceptance testing (UAT), and quality assurance. + Ensure the final product meets the original requirements. + **Documentation & Training** + Create user manuals, system documentation, and training materials. + Support administrators and users during rollout and adoption. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** **What You'll Need:** + Bachelor's degree in a related field preferred, or equivalent relevant work experience. + Minimum four (4) years of experience delivering process automation, systems integration, data management, reporting, and documentation solutions in a professional setting. **Knowledge, Skills and Abilities:** + Advanced MS Word, Microsoft Excel and PowerPoint experience required. Must be able to create graphs and charts, embed videos and other graphics into reports and presentations. + Experienced performing ETL. + Experience with Microsoft 365, to include SharePoint, Entra ID, Purview, Defender, etc. + Experience with cloud databases in Azure and/or AWS. + Experience with Power Apps, Power Automate, and/or similar low-code applications. + Experience with Power BI including data modeling, DAX, and Power Query, or similar Business Intelligence Systems. + Experience with Salesforce or other CRM. + Strong analytical and problem-solving skills. + Excellent communication and documentation skills. **Other Requirements:** + Ability to pass criminal, drug, financial, and driving screening. + May need to have the ability to legally drive a company vehicle. + Ability to gain approval for physical access to secure military base work locations. Restrictions vary from site to site. + Ability to remain in a stationary position regularly, up to 80% of the time. + Ability to travel nationwide up to 10% of the time, by either ground or air. + Constantly operates a computer and other office productivity machinery. + Ability to exchange accurate information in person, in writing, and over the phone. **All veterans and/or persons with all types of disabilities are strongly encouraged to apply!** **Qualifications** **Education** **Required** + High School or better **Preferred** + Bachelors or better **Experience** **Required** + 4 years: Experience in process automation, systems integration, data management, reporting, and documentation solutions Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Job Description Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different. The SAP Master Data Analyst will collaborate with Account Managers and cross-functional teams to convert customer orders into ERP system data, enabling the efficient manufacturing of components and assemblies. What you'll do as an SAP Master Data Analyst: Partner with functional departments to gather specifications and set up new product data for customer orders. Develop project maps, including bills of material (BOM) and routing structures, to create master data and share with stakeholders. Validate BOM quantities, troubleshoot discrepancies, and ensure accurate conversions. Define product families and SKUs. Create, update, validate, and maintain product master data in SAP. Establish accurate costing lot sizes and material cost estimates. Utilize mass update transactions when required. Define manufacturing production flows. Create and maintain work centers and Production Supply Areas. Maintain related data tables (e.g., machine run rates, setup times, scrap factors). Update BOM and routing dependencies as needed. Ensure data quality, accuracy, and consistency within SAP. Support data governance policies and maintain process documentation. Provide Tier-2 support for master data issues and resolve complex data structure challenges. Contribute to product data management projects from planning through execution. Monitor and report on product data metrics and KPIs. Manage large, complex projects within strict deadlines. We're looking for an SAP Master Data Analyst with: Bachelor's degree in information systems, Business, Engineering, or related field. Minimum 5 years of hands-on experience in SAP Master Data. Strong knowledge of SAP Master Data processes. Excellent verbal and written communication skills. Proficiency in MS Office applications. Ability to collaborate effectively with technical and non-technical stakeholders. Detail-oriented with a commitment to accuracy. Familiarity with PLM concepts and tools (preferred). Understanding of SAP Planning, Purchasing, and Logistics (preferred). Experience in the printing industry (preferred). Physical requirements and working conditions: Our manufacturing Plant is comprised of enclosed office and manufacturing space. This position requires: Move throughout entire facility to attend to various issues, service customers and attend meetings Work effectively in teams with strong communication skills and ability to facilitate Perform sedentary work on various computer systems. Role will operate during standard business hours but depending on the location of the customer base and during peak periods, some flexibility may be required to handle customer inquiries outside of regular business hours This SAP Master Data Analyst position is located on-site in our Dallas, TX facility. Benefits an SAP Master Data Analyst Can Expect from Cartamundi: Competitive compensation Climate-controlled facility 401(k) with company match Health, dental, and vision insurance starting day one HSA and FSA options Life insurance Short-Term and Long-Term Disability coverage Paid time off Tuition reimbursement Employee discounts on daycare, gym memberships, travel, and more Apply today and discover the magic of making a difference at Cartamundi! Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify . Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available. About Cartamundi: At Cartamundi, we're all united by our common belief that world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people - across cultures and generations - and to embrace shared experiences. We are a worldwide leader in playing cards and in “play” solutions. Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle , HRO , Bee , Copag , Shuffle and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands.

The Configuration Analyst analyzes proposed changes of product design to determine effect on overall product and system, coordinates modification records for management control, establishes change orders and prepares for change authorization and documentation by company and subcontractors. Prepares reports of change effect on overall product then reviews and analyzes released engineering change data and coordinates changes with engineering, quality assurance, manufacturing, program management, procurement and product support. The Configuration Analyst ensures that customer requirements are implemented and reviews change accounting activity to ensure compliance with configuration management (CM) policies to include CM planning, identification, change control, audits and status accounting. Oversees and coordinates data management (DM) activities for assigned programs in accordance with customer specific requirements and company procedures. Responsibilities and Tasks: Review statements of work (SOW) to derive compliant CM and DM tasking requirements Perform CM and DM activities in support of and in compliance with requirements for assigned programs Prepare, release and maintain Configuration Management Plans in support of program requirements for assigned programs Provide administrative support and participation in program CM/DM kickoff meetings Assist and provide administrative support for identifying program Configuration Items (CI) and Computer Software Configuration Items (CSCI) Administratively support the establishment and maintenance of configuration baselines Administratively support and participate in Configuration Control Board (CCB) and Software Configuration Control Board (SCCB) activities to include capturing minutes and action items, tracking action items to closure, and distributing change notifications to program teams Support configuration status accounting reporting (CSAR) activities for assigned programs Support and perform activities to identify, create, release and maintain data items and submittal schedules in PLM for assigned programs Support Integrated Product Team (IPT) initiatives and activities, internal and customer reviews, and CM/DM audits, as directed Administratively support and assist with review, maintenance and currency initiatives for CM and DM procedures and work instructions Support departmental continuous improvement initiatives Support other related duties as assigned by supervisor Authorities: Requires direct supervision and receives tasking direction from supervisor or technical lead Business Relationships: CM/DM Supervisor CM/DM Lead Data Center Administrator Program IPT Members Skills and Abilities Detail oriented Excellent written and verbal communication skills Good judgment and decision-making abilities Reliable and dependable Education, Experience/Knowledge & License/Certification: High School: Required Associate or Bachelor: Preferred Proficient with Microsoft Office Suite Prior experience using a product management application. PLM Teamcenter experience preferred Knowledge of CM and DM disciplines and methodologies Familiarity with MIL-STD-973 and EIA-649 #LI-RK1

The Configuration Analyst analyzes proposed changes of product design to determine effect on overall product and system, coordinates modification records for management control, establishes change orders and prepares for change authorization and documentation by company and subcontractors. Prepares reports of change effect on overall product then reviews and analyzes released engineering change data and coordinates changes with engineering, quality assurance, manufacturing, program management, procurement and product support. The Configuration Analyst ensures that customer requirements are implemented and reviews change accounting activity to ensure compliance with configuration management (CM) policies to include CM planning, identification, change control, audits and status accounting. Oversees and coordinates data management (DM) activities for assigned programs in accordance with customer specific requirements and company procedures. Responsibilities and Tasks: Review statements of work (SOW) to derive compliant CM and DM tasking requirements Perform CM and DM activities in support of and in compliance with requirements for assigned programs Prepare, release and maintain Configuration Management Plans in support of program requirements for assigned programs Provide administrative support and participation in program CM/DM kickoff meetings Assist and provide administrative support for identifying program Configuration Items (CI) and Computer Software Configuration Items (CSCI) Administratively support the establishment and maintenance of configuration baselines Administratively support and participate in Configuration Control Board (CCB) and Software Configuration Control Board (SCCB) activities to include capturing minutes and action items, tracking action items to closure, and distributing change notifications to program teams Support configuration status accounting reporting (CSAR) activities for assigned programs Support and perform activities to identify, create, release and maintain data items and submittal schedules in PLM for assigned programs Support Integrated Product Team (IPT) initiatives and activities, internal and customer reviews, and CM/DM audits, as directed Administratively support and assist with review, maintenance and currency initiatives for CM and DM procedures and work instructions Support departmental continuous improvement initiatives Support other related duties as assigned by supervisor Authorities: Requires direct supervision and receives tasking direction from supervisor or technical lead Business Relationships: CM/DM Supervisor CM/DM Lead Data Center Administrator Program IPT Members Skills and Abilities Detail oriented Excellent written and verbal communication skills Good judgment and decision-making abilities Reliable and dependable Education, Experience/Knowledge & License/Certification: High School: Required Associate or Bachelor: Preferred Proficient with Microsoft Office Suite Prior experience using a product management application. PLM Teamcenter experience preferred Knowledge of CM and DM disciplines and methodologies Familiarity with MIL-STD-973 and EIA-649 #LI-RK1 Here Are Some of the Great Benefits We Offer: Most locations offer a 9/80 schedule, providing every other Friday off Competitive compensation & 401(k) program to plan for your future Robust medical, dental, vision, & disability coverage with qualified wellness discounts Basic Life Insurance and Additional Life & AD&D Insurances are available Flexible Vacation & PTO Paid Parental Leave Generous Employee Referral Program Voluntary Benefits Available: Longer Term Care, Legal, Identify Theft, Pet Insurance, and more Voluntary Tricare Supplement available for military retirees This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. The employer has the right to revise this at any time. The job description is not an employment contract. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Elbit America is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. *** If you encounter issues with your application, please email ********************************** ***

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is seeking an Associate Application Support Analyst to provide technical support to external customers using Q2 Solution. This role is ideal for someone with strong communication skills, a customer-first attitude, and a background in application support. The position involves phone-based troubleshooting, case documentation, and issue resolution across mid-sized applications. Familiarity with Windows OS/Server and SQL is preferred. A Typical Day: * Provide first-line telephone technical support for Q2 Solution * Troubleshoot and resolve basic customer problems in a timely manner * Accurately record, categorize, and document all customer interactions using a case tracking system * Establish case priorities and provide regular updates on open issues * De-escalate customer concerns and manage expectations * Use available tools, procedures, and documentation to resolve technical problems * Provide step-by-step guidance and "how-to" assistance to customers * Manage individual open case queue and handle new assignments daily * Escalate unresolved issues to appropriate teams per guidelines * Perform data or configuration changes in production environments with high attention to detail * Test emergency product fixes from the development team when required * Follow internal change control procedures for product modifications * Ensure compliance with security, availability, confidentiality, and privacy policies * Collaborate with internal teams (implementation, development, etc.) * Communicate key customer issues to Operations Management as needed * Participate in 24x7 rotational shifts and "on-call" coverage Bring Your Passion, Do What You Love. Here's What We're Looking For: * Bachelor's degree in a relevant field or equivalent experience (0-2 years); advanced degree holders may apply with no experience * Intermediate SQL skills required * Understanding of remote support tools and basic networking concepts * Previous experience in software support or delivery (enterprise/mid-sized preferred) * Strong verbal and written communication skills * Excellent organizational skills and attention to detail * Ability to quickly learn new software and technologies * Customer service experience preferred; must demonstrate a respectful and helpful approach * Troubleshooting experience is a plus * Knowledge of banking practices is helpful This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness * Hybrid Work Opportunities * Flexible Time Off * Career Development & Mentoring Programs * Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents * Community Volunteering & Company Philanthropy Programs * Employee Peer Recognition Programs - "You Earned it" Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is seeking an Application Support Analyst to provide mid-level technical support to external customers using the Q2 Solution. This role involves responding to inbound customer calls, resolving application issues, and documenting technical cases with accuracy and detail. The ideal candidate has 2-4 years of experience in phone-based software support, strong communication and organizational skills, and a customer-first mindset. Familiarity with Windows OS/Server troubleshooting, SQL, and enterprise application environments is preferred. A Typical Day: • Respond to inbound technical support calls for the Q2 Solution • Troubleshoot and resolve customer issues using documented tools and procedures • Accurately log all customer interactions, categorizing cases and capturing complete problem descriptions • Establish case priority and update customers throughout the resolution process • Provide clear, step-by-step guidance and “how-to” assistance for product usage • Handle a high volume of cases efficiently while maintaining quality and professionalism • Own and manage an open case queue; prioritize escalated issues appropriately • Escalate unresolved issues to appropriate internal teams per established guidelines • Collaborate with development, implementation, and QA teams to resolve complex cases • Make data or configuration changes in production environments with high attention to detail • Test emergency product fixes or updates from the Product Development team when needed • Follow internal change control procedures for implementing product modifications • Ensure all activities comply with company policies regarding security, confidentiality, and availability • Participate in rotating 24x7 on-call support coverage • Communicate key customer concerns and trends to Operations Management • Develop strong relationships with customers, promoting a high standard of service and professionalism Bring Your Passion, Do What You Love. Here's What We're Looking For: • Bachelor's degree in a relevant field or equivalent work experience • 2-4 years of technical phone support experience or an advanced degree with relevant exposure • Experience supporting enterprise or mid-sized software applications preferred • Familiarity with Windows OS and Windows Server troubleshooting • Basic understanding of SQL and ability to navigate relational databases • Knowledge of remote support tools and basic networking principles • Strong verbal and written communication skills • Highly organized with excellent attention to detail • Ability to learn and adapt to new technologies quickly • Customer service experience preferred; must provide respectful, solution-oriented assistance • Troubleshooting experience and banking domain knowledge are advantageous This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is seeking an Associate Application Support Analyst to provide technical support to external customers using Q2 Solution. This role is ideal for someone with strong communication skills, a customer-first attitude, and a background in application support. The position involves phone-based troubleshooting, case documentation, and issue resolution across mid-sized applications. Familiarity with Windows OS/Server and SQL is preferred. A Typical Day: • Provide first-line telephone technical support for Q2 Solution • Troubleshoot and resolve basic customer problems in a timely manner • Accurately record, categorize, and document all customer interactions using a case tracking system • Establish case priorities and provide regular updates on open issues • De-escalate customer concerns and manage expectations • Use available tools, procedures, and documentation to resolve technical problems • Provide step-by-step guidance and “how-to” assistance to customers • Manage individual open case queue and handle new assignments daily • Escalate unresolved issues to appropriate teams per guidelines • Perform data or configuration changes in production environments with high attention to detail • Test emergency product fixes from the development team when required • Follow internal change control procedures for product modifications • Ensure compliance with security, availability, confidentiality, and privacy policies • Collaborate with internal teams (implementation, development, etc.) • Communicate key customer issues to Operations Management as needed • Participate in 24x7 rotational shifts and “on-call” coverage Bring Your Passion, Do What You Love. Here's What We're Looking For: • Bachelor's degree in a relevant field or equivalent experience (0-2 years); advanced degree holders may apply with no experience • Intermediate SQL skills required • Understanding of remote support tools and basic networking concepts • Previous experience in software support or delivery (enterprise/mid-sized preferred) • Strong verbal and written communication skills • Excellent organizational skills and attention to detail • Ability to quickly learn new software and technologies • Customer service experience preferred; must demonstrate a respectful and helpful approach • Troubleshooting experience is a plus • Knowledge of banking practices is helpful This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is seeking an Application Support Analyst to provide mid-level technical support to external customers using the Q2 Solution. This role involves responding to inbound customer calls, resolving application issues, and documenting technical cases with accuracy and detail. The ideal candidate has 2-4 years of experience in phone-based software support, strong communication and organizational skills, and a customer-first mindset. Familiarity with Windows OS/Server troubleshooting, SQL, and enterprise application environments is preferred. A Typical Day: * Respond to inbound technical support calls for the Q2 Solution * Troubleshoot and resolve customer issues using documented tools and procedures * Accurately log all customer interactions, categorizing cases and capturing complete problem descriptions * Establish case priority and update customers throughout the resolution process * Provide clear, step-by-step guidance and "how-to" assistance for product usage * Handle a high volume of cases efficiently while maintaining quality and professionalism * Own and manage an open case queue; prioritize escalated issues appropriately * Escalate unresolved issues to appropriate internal teams per established guidelines * Collaborate with development, implementation, and QA teams to resolve complex cases * Make data or configuration changes in production environments with high attention to detail * Test emergency product fixes or updates from the Product Development team when needed * Follow internal change control procedures for implementing product modifications * Ensure all activities comply with company policies regarding security, confidentiality, and availability * Participate in rotating 24x7 on-call support coverage * Communicate key customer concerns and trends to Operations Management * Develop strong relationships with customers, promoting a high standard of service and professionalism Bring Your Passion, Do What You Love. Here's What We're Looking For: * Bachelor's degree in a relevant field or equivalent work experience * 2-4 years of technical phone support experience or an advanced degree with relevant exposure * Experience supporting enterprise or mid-sized software applications preferred * Familiarity with Windows OS and Windows Server troubleshooting * Basic understanding of SQL and ability to navigate relational databases * Knowledge of remote support tools and basic networking principles * Strong verbal and written communication skills * Highly organized with excellent attention to detail * Ability to learn and adapt to new technologies quickly * Customer service experience preferred; must provide respectful, solution-oriented assistance * Troubleshooting experience and banking domain knowledge are advantageous This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness * Hybrid Work Opportunities * Flexible Time Off * Career Development & Mentoring Programs * Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents * Community Volunteering & Company Philanthropy Programs * Employee Peer Recognition Programs - "You Earned it" Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

Sr. Salesforce Technical Analyst/Administrator Reports To: VP, Information Technology Company Location: Irving and Dallas, TX Company Background Revision Skincare, located in Irving, TX, provides dermatologists, plastic surgeons and medical spas with clinically proven, high-performing skincare products. Using only premium quality ingredients, the Revision Skincare collection was formulated to provide targeted solutions for enhancing skin's appearance and reducing signs of aging. Scope of Position Revision Skincare is seeking a Senior Technical Business Analyst / Admin to help drive operational excellence and digital transformation across our Salesforce ecosystem. This role will bridge business teams and technical delivery partners, translating the needs of our Sales, Marketing, Finance, and Operations departments into scalable Salesforce solutions that enhance visibility, efficiency, and customer engagement. The ideal candidate combines strong Salesforce platform expertise with business process insight in the skincare industry - bringing hands-on experience in B2B Commerce , Loyalty Management , and Revenue Operations . Key Responsibilities Development/Project Management/Training Partner with Sales, Marketing, Operations, Finance, and IT to translate business requirements into scalable Salesforce solutions. Lead requirements discovery, process mapping, and documentation of user stories and functional/technical specifications. Design, configure, and develop Salesforce solutions using Flows, Approvals, Apex, LWC, and B2B Commerce . Ensure financial accuracy and data integrity across Salesforce and integrated financial systems, including reconciliation and GL alignment. Investigate system issues, perform root-cause analysis, and drive continuous process and platform improvements. Lead UAT planning, execution, and validation with business stakeholders. Build and maintain Salesforce reports and dashboards to support sales, loyalty, and operational insights. Manage third-party Salesforce support vendors and support release and change management activities. Support user adoption through training, documentation, and ongoing enablement. Mentor junior team members and serve as Salesforce SME. Mentor and train junior team members and act as a subject matter expert in Salesforce process automation, data management, and system configuration. Qualifications 3+ years of hands-on experience delivering Salesforce solutions in a Technical Business Analyst and/or Salesforce Developer capacity, supporting Sales Cloud, Experience partner portal and Service Cloud. Strong technical proficiency in Apex (classes, triggers, test methods) and Lightning Web Components (LWC) for implementing custom business logic and UI extensions. Advanced experience designing and implementing Salesforce automation using Record-Triggered Flows, Screen Flows, Approval Processes, and Declarative Configuration . Hands-on experience with Salesforce B2B Commerce and Salesforce Loyalty Management, including order lifecycle automation, rewards logic, tier management, and integrations (preferred). Strong understanding of B2B sales models, customer lifecycle management, and eCommerce workflows, including ordering, invoicing, and fulfillment. Proven ability to perform system analysis, data investigation, and root-cause troubleshooting, driving continuous process and platform improvements. Strong written and verbal communication skills with demonstrated ability to translate business requirements into technical designs and collaborate across cross-functional and technical teams. Salesforce certifications such as Administrator, Salesforce Business Analyst, Platform Developer I, B2B Commerce Specialist, or Loyalty Management are a plus. Bachelor's degree in computer science, Information Systems, Business, or a related technical field; advanced degree preferred. Authorized to work in the United States.

Michoacana Marketing Services LLC has an opening for a Lead IT Analyst position in Houston, TX. Duties Include: Evaluate current accounting and inventory systems considering the retail industry need for proper implementation of Microsoft Dynamics framework; Determine computer software or hardware needed to set up or alter system framework; Provide staff and users with IT support and with assistance, training, support and providing solutions to computer related problems, such as malfunctions and program problems; Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared; Formulate recommendations for top management to improve the efficiency of inventory and accounting systems for all stores managed by Michoacana Marketing Services, LLC; Assist in defining the company's IT strategies; Support IT/Informatics security by analyzing and overseeing network system to ensure no security breaches and all sensitive information remains protected; Assist with Point of Sale (POS) system implementation and stabilization; Perform risk assessments/audits to ensure functioning of implemented security measures; Create protocols for use by external IT professionals to implement Microsoft Dynamics framework into current accounting and inventory systems; Analyze the performance of new IT infrastructure for accounting and inventory systems; Resolve performance issues identified in new IT infrastructure for accounting and inventory systems; Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems. Train staff and users to work with computer systems and programs; Employer will accept a high school diploma (or foreign equivalent) and 24 months of experience in the job offered or in a related Information Technology (IT) position. The position also requires experience in each of the following: 24 months of experience providing Information Technology (IT) support in the retail industry; 24 months of IT security experience assisting organizations with protecting computer networks/systems; 24 months of experience with Point of Sale (POS) design, stabilization and implementation; 12 months of experience assisting in defining a company's Information Technology (IT) strategies. To Apply: You must email your resume to *********************** referencing job code 5692. Include complete contact information (e-mail, day/evening phone, and mailing address) on resume/application.