ITR AMERICA jobs in Knoxville, TN - 49 jobs

Job DescriptionJob Title: ERP Deputy Project Manager Overview: The Project Management Office (PMO) at an East Tennessee Department of Energy facility seeks a Deputy Project Manager to support the planning, execution, monitoring, controlling, and closeout of the ERP Project which will upgrade current SAP ECC environment to SAP S/4HANA.Major Duties/Responsibilities:The position will report to the PMO. Though the position directly supports the existing ERP Project Manager, the position is highly visible requiring direct interaction with the Chief Information Officer (CIO)/Information Technology Services Division (ITSD), Chief Financial Officer (CFO), as well as all other levels within the business services organization, IT, and Research organizations including section heads, Group and Team Leaders, Enterprise Architects, vendors, principal investigators, R&D staff, and others. It is expected that the Deputy Project Manager will acclimate such that experience gained on the S/4HANA upgrade prepares the individual to lead future business system upgrades as a Project Manager.Specific responsibilities of the position include, but are not limited to: Develops and manages Project Management Plans (PMP), Configuration Management Plans, work breakdown structures, project tasking and sequencing for project schedules. Manages and directs complex matrixed project teams. Ensures projects are delivered on time, within scope, budget and are of acceptable quality. Ensures projects execute communications plans, appropriately summarizes project status, interfaces with project workstream/task leads, project sponsors, Service Portfolio Managers (SPM), ITSD leadership teams and resources. Identifies, diagnoses, and consults on project risks, identifies mitigation strategies. Assesses project risks/issues, problems, implements corrective actions, executes baseline changes where necessary. Acts as an advocate for project management by providing information, recommendations, guidance, and assistance to business & IT staff regarding PM best practices to elevate overall staff project management knowledge. Prepares and presents presentations and reports as required, providing recommendations and findings on matters relating to projects. Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success. Qualifications: Bachelor's degree preferably in project management, computer science, business management, information systems, or related disciplines. A minimum of 5 years of related project management experience with 2 years or more in a lead role, understanding of IT hardware, software, and systems. Demonstrated practical experience in IT project work, especially application development and major infrastructure/technology deployments and upgrades. Knowledge of modern application software development lifecycle processes such as Agile. A thorough understanding of PMI/PMBOK Process Groups and Knowledge Areas, and hands-on experience with the processes within the Knowledge Areas of Integration, scope, time, cost, communication, risk, and stakeholder management. Significant experience with project planning and management tools, particularly in terms of scope organization, defining deliverables & requirements, detailed scheduling & cost estimation, resource loading, budgeting, status & reporting, change control, and maintaining post-project lessons learned. Experience in SAP ERP (SAP ECC, SAP S/4 Hana) for all areas supporting the business functions in Supply Chain Management, Procure-to-Pay, Order to Cash, MM, WMS An advanced degree in project management, business management, computer science, information systems, or related discipline is preferred. Project Management Professional (PMP), Certified Scrum Master (CSM), Project Management Institute Agile Certified Practitioner (PMI-ACP), or equivalent preferred. Experience with IT-specific project management methods, such as Agile and its associated processes. Experience operating with the rigor of a Software Development Lifecycle. Ability to organize and coordinate work on a variety of assignments with minimal supervision. Demonstrated interpersonal skills working in a matrix/collaborative environment with a broad range of individuals, particularly including scientists, engineers, managers, administrators, and technicians. Strong communicator at all levels of an organization including executive management and external stakeholders. Ability to obtain and maintain a DOE Q Clearance.

Job DescriptionSystems Design Contractor for a Department of Energy Facility Technical designer with design systems experience Strong proficiencies in Figma and working with JS, CSS, and HTML Familiarity / experience with frameworks such as Storybook or Svelte a huge bonus Capable of helping our UX team architect, design, and build out our design system in Figma and collaborate with our developers to inform a codebase (may be Storybook or Svelte) but integrate with Vue, React, Drupal, WordPress to name a few Must be eligible for a federal security clearance Must be able to work onsite or hybrid in Oak Ridge, TN

Job DescriptionUX ResearcherWe're in search of a highly motivated and skilled UX Researcher to join our team. In this role, you'll utilize both qualitative and quantitative research methods to help teams understand user needs, behaviors, and motivations. Your insights will be invaluable in driving decisions to enhance the user experience and satisfaction across our suite of applications, websites, and services.Responsibilities: Plan and execute all stages of user research studies to uncover insights about user needs, preferences, and behaviors. Conduct usability testing, interviews, surveys, and other research methods to collect data from users. Conduct heuristic analysis to identify usability and accessibility opportunities for improvement. Analyze research findings and synthesize them into actionable insights for the design and product teams. Collaborate closely with UX/UI designers, developers, and other stakeholders to translate research findings into design recommendations and improvements. Advocate for the user throughout the product development process, ensuring that user needs are prioritized and addressed. Stay up-to-date on industry trends, best practices, and emerging technologies in UX research. Requirements: Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, or a related field and three (3) or more years of relevant experience OR Master's degree in a related field and one (1) or more years of relevant experience. Demonstrated expertise in conducting user research to inform UX decisions within the realm of software or application development. Proficiency in qualitative and quantitative research methods, including usability testing, interviews, surveys, and data analysis. Strong analytical and critical thinking skills, with the ability to translate research findings into actionable insights. Excellent communication and collaboration skills, with the ability to effectively communicate research findings and recommendations to cross-functional teams. Experience working in an agile development environment is a plus. Familiarity with UX design principles and Figma is a plus.

Job DescriptionJob Responsibilities:You will be collaborating with a highly diverse and multidisciplinary team; from photogrammetrists, geographers, mathematicians, physicists, computer scientists, and engineers in research, development, integration, testing, and deployment in areas including spatial computing, real-time data platforms, and machine intelligence systems. You will be doing application and data development to develop geospatial software and digital map layers as services. You will support research staff in disseminating results in peer reviewed journals, technical reports, relevant conferences, and open-source software project repos. You will work with researchers and project sponsors to capture, understand, integrate, and implement project and security requirements in developed services and software.Basic Qualifications:This position requires a Bachelor's Degree in Computer Science or related technical subjects. A minimum of 5 years of experience with web application design and development, database development and design, or web services development. Python, and PostgreSQL. Experience facilitating, gathering and documenting user requirements through application design sessions with business customers. Excellent communication, organizational skills, time management and problem-solving abilities. This position requires the ability to obtain and maintain a DOE security clearance if requested, therefore legal permanent residency is required. Preferred Qualifications:· Experience with Docker, OpenLayers, and Geoserver (WMS WFS). · Experience with integration of external models and tools requiring high performance visualization and scalability.· Experience outlining technical requirements, producing a design document, and coordinating with leadership on that design, and managing the development work associated with these tasks.

Job Description Must be able to work onsite in Oak Ridge, TN Must be able to obtain a federal security clearance SCRUM Master The SCRUM Master will serve as a key contributor to the success of project research initiatives by managing and advancing Agile processes at a project level. This role involves close collaboration with the project's Principal Investigator (PI), oversight of Agile development teams' work being performed, ensuring Software Quality Assurance (SQA) is performed, and ensuring technical solutions are being provided on time and within budget. The ideal candidate will bring Agile methodology expertise, sound judgment, and a proactive approach to supporting Agile project environments. Major Duties/Responsibilities Maintain and advance technical operational duties across research projects, ensuring alignment with evolving scientific needs. Collaborate with the project PI to manage and fulfill data requirements for research teams. Manage the Agile release cycles and ensure releases stay on time, in scope, and on budget. Provide technical recommendations to improve team velocity and sprint outcomes. Oversee full-cycle resource management, including intake and fulfillment of Agile requests. Analyze incoming project requests using expert judgment and advise the PI on prioritization and feasibility to ensure they meet project needs. Prepare and present reports on application uptime, project financials, task status, and other key performance indicators. Direct project Agile processes and staff to ensure work priorities are met and shift priorities as required. Attend project meetings and interpret Agile user stories and backlog items to staff and stakeholders. Document and maintain Agile workflows, sprint planning, and retrospectives, and recommend improvements to enhance efficiency. Uphold ORNL's core values-Impact, Integrity, Teamwork, Safety, and Service-while fostering a respectful, inclusive, and accessible workplace. Other duties as assigned that pertain to customer DevOps Task needs. Basic Qualifications Bachelor's degree in Information Technology, Agile Project Management, or a related field. A minimum of eight (8) years of relevant experience, or an equivalent combination of education and experience. Strong technical knowledge of Agile development teams and Operations Management. Proven ability to gather and interpret Agile backlog and sprint planning for complex research projects. Ability to direct Agile technical work. Excellent verbal and written communication skills for engaging with staff, sponsors, and stakeholders. Demonstrated interpersonal skills that support collaboration, leadership, and team building. Preferred Qualifications Experience in IT project management, particularly in research or technical environments. Background in supporting research computing or scientific infrastructure. Self-motivated and capable of working independently while contributing to collaborative teams. Experience designing, operating, and managing Agile tools and frameworks (e.g., Jira, Confluence). Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt to evolving project needs. Additional Requirements Visa Sponsorship: Visa sponsorship is not available for this position. Security Clearance: This position requires the ability to obtain and maintain a Department of Energy Q clearance. As such, it is designated as a Workplace Substance Abuse Program (WSAP) testing position, requiring a pre-placement drug test and participation in ongoing random drug testing.

Job DescriptionPosition will start out onsite and then can go to a hybrid schedule. (Knoxville, TN) Responsible for management of staff and standards associated with IT/Informatics maintenance, and operations. Responsible for feasibility studies, time and cost estimates, and the establishment and implementation of new or revised applications systems and programs. Assists in projecting software and hardware requirements. Assigns personnel to various projects and directs their activities; reviews and evaluates their work.Position Accountabilities and Performance Criteria: Provide leadership and line management to IT/Informatics staff for application support, maintenance, and operations. Provides guidance in the development of project requests and business plans to be presented to Sr. Leadership. Assist leadership in the preparation and entry of department budgets and business plans. Ensure adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests. Serve as customer advocate for facilities, acting as primary liaison between customers and IT. Prepare long- and short-range plans for application selection, software systems development, systems maintenance, production activities, and for necessary support resources. Prepare cost estimates for current and proposed projects, reflecting the equipment and staff requirements. Manage coordination of vendor proposals for purchases of hardware, software, and technical services to assure adherence to technical, security, and privacy specifications. Oversee department personnel including selection, training, and personnel development. Confer with and advise subordinates on administrative policies and procedures, technical problems, priorities, and methods. Hold staff accountable for corporate and IT/Informatics policies, standards, and methodologies. Prepare activity and progress reports regarding applications systems analysis and programming sections. Establishes and maintains exemplary communications and working relationships with the other members of the Covenant Health Leadership. Local travel required. Other related duties as assigned Position Qualifications:Minimum Education: Bachelor's degree in business administration, computer science, or information management. Alternatively, related field, equivalent work experience, and or certification will be considered. Masters level education preferred Minimum Experience: Eight (8) years of increasing responsibility in related work experience is required. Supervisory and IT project management experience required. Experience in healthcare environment preferred.Licensure Requirement: Employee must have a valid Tennessee driver's license Class D and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.

Job DescriptionOverview: Cybersecurity AnalystCandidates must be able to obtain a federal security clearance so US citizenship is required. Candidates will also be expected to work onsite. East Tennessee company is currently seeking qualified applicants to serve as a Cybersecurity Analyst to support the Cybersecurity Division's Governance team for unclassified operations. The successful candidate should have a basic understanding of all aspects of cybersecurity. The candidate will collaborate with other teams across the lab, to include Information Technology, Physical Security, Classification Office, Cybersecurity, Lab Enterprise Risk, Lab Internal Audit, and others as appropriate.Purpose:Assist the Information Systems Security Manager (ISSM) and the Chief Information Security Officer (CISO) in the implementation of cyber security requirements and procedures across the clients IT network. This role aligns with the Cybersecurity Division's mission to safeguard critical infrastructure, protect sensitive information, and drive research and innovation. By promoting collaboration, leveraging technology, and adhering to best practices, we ensure the resilience and integrity of our digital landscape while empowering stakeholders with secure solutions.Duties and Responsibilities:A Cybersecurity Analyst in the Cybersecurity Division's Governance Group is responsible for assisting in the development, review, and updating of cybersecurity policies and procedures, ensuring compliance with industry standards and regulations. They conduct regular audits, risk assessments, and participate in incident response activities, documenting findings and recommending corrective actions. They support the delivery of cybersecurity training and awareness programs, maintain accurate records of cybersecurity activities, and help prepare reports for senior management. Additionally, they help conduct security assessments and ensure data protection measures are effective. They participate in Governance group meetings, stay updated on relevant laws and standards, and contribute to continuous improvement initiatives to enhance ORNL's cybersecurity posture.Primary Responsibilities: Identify, review, and provide analysis of applicable laws, regulations, orders, and contracts in order to develop policies, procedures, and control structures that meet requirements and alignment with business objectives. Ensure systems are documented in accordance with DOE and ORNL security policies and procedures as outlined in applicable System Security Plans (SSPs). Ensure compliance with industry standards, regulations, and internal security policies. Develop and maintain security documentation, including policies, procedures, and guidelines. Provide guidance on policies and controls to support appropriate levels of risk, facilitate risk tolerance discussions and decisions, and recommend controls based on industry standards and practices. Participate in internal/external compliance audits, reviews, self-assessments, assessments, and data calls. Evaluate and recommend new security solutions to enhance the organization's security posture. Other duties as assigned for support within the program. Basic Qualifications: Bachelor's degree with 2-4 years of relevant experience (ex. cybersecurity assessments, risk management, cybersecurity policy, and compliance, etc.). An equivalent combination of education and experience may be considered. Ability to obtain and maintain a DOE Q security clearance or equivalent is required. Strong analytical and organizational skills as well as problem solving capabilities to understand Cybersecurity risk and exposure (legal, regulatory violations, etc.) to ORNL. Demonstrated experience implementing compliance frameworks (NIST, etc) Excellent interpersonal, verbal, written, and presentation communication skills. Thorough understanding of industry standards and regulations including NIST 800-53, NIST Risk Management Framework, and NIST Cybersecurity Framework (CSF). Working knowledge of privacy regulations and impacts. Ability to work independently, meet deadlines, and uphold high ethical standards. Preferred Qualifications: Active DOE Q or TS security clearance or equivalent. Master's degree in information assurance or related field with 1-3years of relevant experience working in an information security, information technology or information risk management related field. Cybersecurity certifications (CISSP, CISA, CISM, CRISC, CCSP, SSCP) and Incident Response Certification Privacy management, cybersecurity, evaluating security controls, identifying control gaps, and mitigating measures along with a strong understanding of business practices and technology concepts. Highly motivated individual with an enthusiasm for governance, risk and compliance who can communicate benefits and drive success. Demonstrated background in governance, risk, and compliance. Experience in obtaining Authority to Operate (ATO) for DOE government systems. Special Requirement:This position requires the ability to obtain and maintain a clearance from the Department of Energy and is subject to Workplace Substance Abuse (WSAP) testing designated position requirements. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

Job DescriptionDefensive Cyber Operations Junior Analyst East Tennessee Research and Development facility with the Department of Energy seeks to hire a Junior Cyber Security Analyst to immediately support their Defensive Cyber Operations (DCO) team. This position's primary responsibility is to conduct event triage in a tiered operational security model while training in and supporting threat hunting and threat intelligence tasks. Responsibilities: Support the DCO environment in identification and analysis of threats in Security Incident and Event Management (SIEM) alerts, dashboards, and queries Resolve or escalate alerts/events/incidents as defined in DCO service level agreements according to level of severity Help develop advanced queries and alerts to detect adversary actions and compile detailed investigation and analysis reports for internal DCO consumption, and for delivery to management Work with the Emerging Threat team to capture intelligence on threat actor tactics, techniques, and procedures (TTPs) and leverage automated and manual countermeasures in response Work with the Threat Hunting team to perform hypothesis-driven hunts of the network for undetected threats Field customer requests for support ranging from potential phishing events to abnormal system activity Triage reports from DOE entities, CISA, and external penetration testers, and coordinate resolution with system administrators in keeping with BOD 18-01, 19-02, and 22-01 requirements Analyze suspicious links and attachments in a secure malware analytics platform as part of a comprehensive phishing analysis procedure Triage malware and anomalous activity alerts generated by an EDR system Requirements: Bachelor's degree in Computer Science or related field with 1-2 years of cyber operations work experience or an equivalent amount of education and experience Experience with ServiceNow, JIRA ServiceDesk, or other ticketing system Relevant certifications (GSEC, Security+, CEH, etc) preferred The position requires eligibility to obtain a DOE security clearance. Candidates with an Active Q Clearance or Top-Secret Clearance are a plus

Job DescriptionResearch Engineer Must be able to work onsite 3-4 days a week in Oak Ridge, TN. Must be eligible for a federal Security Clearance (US Citizen) Overview: As a Research Engineer, you will contribute to cutting-edge research and development efforts aimed at enhancing the resilience of critical infrastructure systems against various threats and disruptions. This position offers a unique opportunity to work on interdisciplinary projects in collaboration with leading experts, tackling challenges related to energy (all sources including solar/wind/gas/microgrids/battery storage, etc.), water, cybersecurity, transportation, and more, with a special emphasis on grid reliability and resilience assessments and equity analysis. You will have the opportunity to creatively use interdisciplinary methods from computational data science, machine learning/GenAI, geographical information sciences, and many other methodologies to help frame and solve the above problems on a national and global scale. The successful candidate will contribute to cutting-edge research and development efforts aimed at enhancing the resilience of critical infrastructure systems against various threats and disruptions. You will work on advancing analytic methods and tools to improve understanding of critical infrastructure resilience, specifically improving access to electrical power for climate resilience and grid security. Your research will help to inform investments in grid resilience and restoration, deliver immediate benefits to our existing emergency response systems, and provide visibility into disparities in access to affordable energy. Major Duties/Responsibilities: Contribute to the design, development, and implementation of new models, methods, and algorithms that improve our understanding of critical infrastructure resilience, specifically improving access to electrical power for climate resilience and grid security purposes. Conduct research on grid resilience assessment methodologies, including modeling and simulation of grid operations under stress conditions, identification of vulnerabilities, and development of resilience enhancement strategies. Analyze large-scale datasets from diverse sources to extract insights relevant to grid resilience. Apply statistical techniques and machine learning algorithms to identify patterns and trends related to infrastructure vulnerabilities and their interdependencies. Contribute to and lead team publications in journals, participate in conferences, and engage with other scientists and analysts in the private sector, academia, and US Government communities. Basic Qualifications: B.S or an M.S in computational data sciences and engineering, applied mathematics, geography, statistics, computer engineering or equivalent field with 0-2 years of research experience. Strong background in quantitative analysis, mathematical modeling, data science and visualization techniques. Proficiency in programming languages such as Python, Java, Git, SQL etc. and experience with relevant tools and frameworks for both structured and unstructured data analysis and machine learning. Experience with database technologies, particularly to store, analyze, and manipulate spatio-temporal data. Excellent written and oral communication skills including peer-reviewed publications, with the ability to collaborate effectively with colleagues from diverse backgrounds and present technical information to various audiences. Proven ability to work independently and as part of a team, with a strong commitment to achieving project goals and delivering high-quality results. Keen learner with a hunger to learn about new emerging problem areas and their socioeconomic impact on populations, terrains and other infrastructural assets Preferred Qualifications: Knowledge of infrastructure systems, including energy, transportation, water, and telecommunications, and their interactions with social and economic factors. Publication record demonstrating contributions to peer-reviewed journals and conferences in relevant domains. Familiarity with industry standards and best practices for grid resilience assessments, such as NERC CIP standards, as well as equity frameworks and methodologies. GIS analysis for siting studies, National Environmental Policy Act, transload site identification, mode and route analysis Experience working collaboratively in version control systems for source code management such as Git/GitLab. Knowledge of major challenges in modeling and representing the built environment. Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.

Job DescriptionSAP Developer Major Duties/ResponsibilitiesThis position will provide support for human resource applications which cover a wide range of business functions such as: Human Resources master data, organizational management, benefits, compensation, performance management, succession planning, onboarding, recruiting, and learning. ORNL's Human Resource applications exist on a landscape that includes SAP (ECC) and SAP SuccessFactors. Software developed in both SAP technologies as well as non-SAP web technologies.Primary duties for this position include: Development, support and modification of software developed in traditional technologies such as C# and C++ Development, support and modification of software involving SAP's ABAP technologies including SAP GUI (Classic ABAP and ABAP Objects), Business Server Pages, and ABAP WebDynpro. Development and support of migration activities to new SAP S/4HANA platform Analysis of software requirements and assistance in application design Implementation of unit testing and automated testing for programs and applications Collaboration with developers in other areas such as Finance (include Payroll), Business Intelligence, et cetera. Adherence to ORNL software quality assurance standards and ITIL best practices Support of ORNL project management requirements Basic Qualifications: BS in computer science / information systems or technical field. Knowledge of application development methodologies (equivalent combination of education and experience may be considered). Passion to review and develop code. Willingness/desire to learn emerging programming technologies. Highly motivated, self-starter who is comfortable working as part of a team (in any capacity) or as an independent contributor. Strong customer focus and excellent written and verbal communications skills. Preferred Qualifications: Application development experience Traditional and object-oriented programming Model View Controller concept SAP ABAP (classic and object-oriented), SAP Business Server Pages (BSPs), SAP WebDynpro and SAP WebRFC technologies Development, planning, support, design, modification and testing of SQL Server Analytical Service (SSAS) packages to load data. SQL Server Management Studio also a plus. Limited knowledge of Linux/Unix development - e.g., writing basic scripts, etc. SAP HANA development technologies (CDS views, HANA security) Web services creation and consumption (SOAP and REST) Traditional web development (e.g., HTML5, CSS, XML, and JavaScript) Code analysis, performance, security and debugging Code unit testing

Job DescriptionSenior Firewall Engineer Job Responsibilities: is network design, configuration and troubleshooting Responsible for the daily secure operations of the network enclaves. Providing coordination, notification, escalation and documentation to resolve events/issues, efficiently minimizing customer impact. Interfacing with and providing outage reports to various levels of management. Assisting with other tasks as needed or as assigned by management. Ensure systems are configured and maintained per cyber security common control requirements so that accreditation is retained. Create and maintain infrastructure documentation as it relates to infrastructure systems design, configuration, support, and processes. Identify, create, communicate, and implement process engineering for technologies to create end-to-end service offerings. Conduct research, cost-benefit and return-on-investment analysis on proposed hardware, software and systems to justify recommendations, support purchasing efforts and aid management in making infrastructure design and architecture decisions. Manage capacity and performance of the WAN/LAN network platforms, ensuring the integrity of the infrastructure. Proactively monitor, test, collect and analyze system performance statistical data to improve quality of the network environment. Diagnose and resolve complex configuration and troubleshooting issues within a multi-vendor infrastructure. Adhere to a customer serviced focused culture Basic Qualifications:Bachelor's Degree in Engineering, Computer Science, or a related field with a minimum of 5 years relevant experience is required. An equivalent combination of education and experience will be considered. Knowledgeable in the use of network and configuration management. Working knowledge of Cisco IOS, Arista, JUNOS, routers, multilayer switch, and layer 2 & 3 switch configuration and deployments. Palo Alto Firewall experience is a must. Cisco and Juniper firewall experience highly desired. Knowledge of Cisco, Arista and Juniper Routers/Switches including Catalyst, Nexus, MX, EX, SRX. Experience with vulnerability scanning. Good oral communication and technical writing skills. Good problem-solving skills and the ability to visualize a problem or situation and think abstractly to solve it. Ability to handle constantly changing work priorities, to be able to multitask effectively during busy times, and to exercise patience and professionalism during stressful situations. Ability to work responsibly with or without supervision. Working knowledge of routing protocols (OSPF, BGP, etc.) The ability to obtain and maintain a Department of Energy clearance is required. This requires US Citizenship. Preferred Qualifications: Knowledge of Python, REST-API, Shell Scripting and other scripting languages highly desired. Familiarity with JSON and YAML data structures. FIREMON, Algosec or other firewall management tools. Network Security knowledge, including familiarity with Zero Trust. Client VPN technologies, such as Cisco AnyConnect, Global Protect. Implementation and Design of IPSEC VPN. Design, implement, and operate a multi-datacenter network. Familiarity with IPv6 implementations. Experience with vulnerability scanning. Working knowledge of routing protocols (OSPF, BGP, etc.) Must be proficient in Microsoft Visio.

Job DescriptionPosition Title: Operations ManagerCandidates must work onsite, not remote. The Operations Manager will serve as a key contributor to the success of project research initiatives by managing and advancing technical operations at a project level. This role involves close collaboration with the project's Principal Investigator (PI), oversight of high-performance computing (HPC) and storage infrastructure, and facilitation of user onboarding and offboarding. The ideal candidate will bring technical expertise, sound judgment, and a proactive approach to supporting project research computing environments. Major Duties/Responsibilities Maintain and advance technical operational duties across research projects, ensuring alignment with evolving scientific needs. Collaborate with the project PI to manage and fulfill data requirements for research teams. Lead the facilitation of technical onboarding and offboarding for users and projects, ensuring seamless transitions. Manage the full hardware lifecycle, including provisioning and decommissioning of storage-as-a-service and HPC clusters. Provide technical recommendations to improve system health, performance, and scalability. Oversee full-cycle resource management, including intake and fulfillment of HPC requests. Analyze incoming project requests using expert judgment and advise the PI on prioritization and feasibility to ensure they meet project needs. Prepare and present reports on system usage, project financials, task status, and other key performance indicators. Direct project technical operations and staff to ensure work priorities are met and shift priorities as required. Attend project meetings and interpret technical requirements to staff and stakeholders. Document and maintain operational procedures, workflows, and recommend improvements to enhance efficiency. Uphold client's core values-Impact, Integrity, Teamwork, Safety, and Service-while fostering a respectful, inclusive, and accessible workplace. Basic Qualifications Bachelor's degree in Information Technology, IT Operations Management, or a related field. A minimum of eight (8) years of relevant experience, or an equivalent combination of education and experience. Strong technical knowledge of information systems management and systems architecture. Proven ability to gather and interpret system requirements for complex research projects. Ability to direct HPC technical work. Excellent verbal and written communication skills for engaging with staff, sponsors, and stakeholders. Demonstrated interpersonal skills that support collaboration, leadership, and team building. Preferred Qualifications Experience in IT project management, particularly in research or technical environments. Background in supporting research computing or scientific infrastructure. Self-motivated and capable of working independently while contributing to collaborative teams. Experience design, operating, and managing HPC clusters. Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt to evolving project needs. Additional Requirements Visa Sponsorship: Visa sponsorship is not available for this position. Security Clearance: This position requires the ability to obtain and maintain a Department of Energy Q clearance. As such, it is designated as a Workplace Substance Abuse Program (WSAP) testing position, requiring a pre-placement drug test and participation in ongoing random drug testing.

Job DescriptionFrontend Developer Basic Qualifications Bachelor's degree in a scientific field or equivalent combination of education and experience 8+ years of experience with JavaScript/TypeScript (ex. React, Leaflet, OpenLayers), open-source tools and system, OGC web services, and web development frameworks Experience with software development best practices including, but not limited to: Agile development; version control using Git/GitFlow or similar system; and project management via systems like JIRA, Asana, etc. Excellent understanding of front-end development. Ability to obtain and maintain a DOE Security Clearance if needed which requires US Citizenship. Preferred Qualifications: Past hands-on involvement in software systems, data systems, analytics, computer driven distributed data processing, geomatics, image analysis, remote sensing, or geospatial research projects. Experience with real-time architectures and other map services software libraries. Experience with multi-container Docker setup. Strong knowledge of multiple operating systems Experience with the following languages: JavaScript, TypeScript, and ReactJS Previous experience working in a government, scientific, or other highly technical environment. Demonstrated ability to balance complex research and security requirements

Job DescriptionHRIS Functional AnalystThe HRIS Functional Analyst is responsible for the functional configuration, optimization, and ongoing support of core HR systems, with a primary focus on Compensation, Employee Central (EC), and SAP HCM Benefits. This role partners closely with HR Centers of Excellence, IT, Payroll, and external vendors to ensure HR technology solutions align with business processes, compliance requirements, and organizational strategy. The ideal candidate brings strong functional expertise, understands end-to-end HR processes, and can translate business requirements into scalable system solutions. Key ResponsibilitiesHRIS Functional Support & Configuration Serve as the functional subject matter expert for Compensation, Employee Central, and SAP HCM Benefits. Configure and maintain system functionality including business rules, workflows, eligibility rules, event reasons, and integrations. Support annual and off-cycle compensation planning cycles, including merit, bonus, and equity programs. Maintain and enhance EC data structures (job information, compensation information, foundation objects). Benefits & SAP HCM Support SAP HCM Benefits configuration, eligibility rules, and enrollment processes. Partner with Benefits and Payroll teams to ensure accurate data flow between EC, SAP HCM, and third-party vendors. Assist with Open Enrollment preparation, testing, and post-enrollment validation. System Enhancements & Projects Lead or support HRIS initiatives such as system upgrades, new module implementations, and process improvements. Gather business requirements, perform impact analysis, and translate needs into functional design specifications. Coordinate testing (unit, integration, UAT), defect resolution, and production deployment. Data, Reporting & Compliance Ensure data integrity, security roles, and compliance with regulatory and audit requirements. Support standard and ad hoc reporting related to compensation, headcount, and benefits. Partner with Analytics and Finance teams to validate compensation and benefits data. Stakeholder Partnership Act as a liaison between HR stakeholders and IT to resolve system issues and prioritize enhancements. Provide consultation and guidance to HR partners on best practices and system capabilities. Develop documentation, job aids, and provide end-user training as needed. Required Qualifications Bachelor's degree in Human Resources, Information Systems, Business, or related field. 3-7+ years of HRIS functional experience supporting Compensation and Employee Central. Hands-on experience with SAP SuccessFactors (Compensation and EC required). Experience supporting SAP HCM Benefits (ECC or S/4HANA). Strong understanding of HR processes, compensation structures, and benefits administration. Proven experience translating business requirements into functional system solutions. Preferred Qualifications Experience with SuccessFactors integrations (EC to SAP HCM, Payroll, or Benefits vendors). Familiarity with Open Enrollment, annual compensation cycles, and compliance reporting. Experience with testing tools, transport management, and release cycles. Exposure to S/4HANA, H4S4, or large-scale HR system transformations. Strong analytical, documentation, and communication skills. Key Competencies Functional HRIS expertise Business process analysis Data accuracy and attention to detail Stakeholder communication Problem solving and root-cause analysis Change management and user adoption

Job DescriptionAn East Tennessee Department of Energy facility is looking for an IT Project Manager to help manage a safety software project. This is a long-term role and hybrid, so you must be able to work on-site 2-3 days a week in Oak Ridge, TN. You must be able to obtain a federal security clearance (U.S. citizen). Job Duties and Responsibilities: Lead collaborative Agile teams in the design, development, and delivery of custom safety software solutions by planning and managing scope, performance, budget, schedule, and risk. Facilitate Agile ceremonies (daily standups, sprint planning, reviews, backlog refinement, retrospectives) to maintain cadence, reduce risk, and work toward continuous improvement. Provide leadership and collaborate closely with software development teams and product owners to develop and test robust and scalable software solutions that meet mission needs while aligning with required nuclear facility procedures. Translate business needs and regulatory frameworks (e.g., DOE Orders, AMSE NQA-1, FDA regulations) into actionable requirements that ensure compliance and sustainability of solutions. Conduct technical discovery sessions to elicit and validate detailed requirements, including security and safety constraints. Evaluate and influence user experience (UX) by collaborating with UI/UX designers and front-end developers, ensuring software is intuitive, accessible, and aligned with stakeholder expectations. Develop and maintain comprehensive project documentation, including charters, roadmaps, software quality assurance plans, and high-level requirements. Perform cost-benefit analyses and resource allocation planning with an understanding of government budgets while managing multiple funding streams. Communicate effectively with diverse stakeholders-including scientists, engineers, operators, and federal partners-to ensure alignment of technical solutions with mission goals and operational requirements. Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success. Basic Qualifications: B.S. degree in a business discipline or a computer science field Minimum 10 years of substantial progressive experience as a project manager. Demonstrated in-depth expertise in and understanding of managing Agile software development projects. Proven track record of following through on commitments, being accountable to deadlines, and delivering results. Excellent analytical and conceptual thinking skills. Considerable experience preparing project/program financials. Excellent interpersonal skills and the ability to develop relationships, manage stakeholder expectations, collaborate, and build consensus within a team. Proven planning and problem-solving expertise. Outstanding verbal and written communication skills. Strong business acumen, particularly in the areas of establishing relationships, trust, and credibility. Qualifications Desired: MS degree in computer science, business, project management, or related field. PMP certification. Experience with ASME NQA-1 software development. Experience with FDA-regulated software development. Experience in a production environment. Experience with Azure DevOps. Experience with sensitive data. Experience mentoring staff.

Job DescriptionNetwork Administrator Qualifications2+ years experience in a network administration role Network Administration of Cisco, Arista, and Palo Alto network platforms Light System Administration Solid Troubleshooting and problem-solving skills Network Security knowledge and experience is a plus Excellent communication and collaboration skills Strong attention to detail and organizational skills Relevant certifications such as CCNA, CompTIA Network+, etc. Required Skills & AbilitiesKnowledge of networking concepts: TCP/IP, DNS, DHCP, STP, LAN, WANKnowledge of routing protocols. ex. BGP, OSPFKnowledge of Cisco, Arista, and Palo Alto network platforms Knowledge of network monitoring product(s) Must be able to work independently or as part of a team Must be able to identify technology needs/inefficiencies and address without supervision or technical guidance Must be able to prioritize assignments and effectively manage their time Excellent customer service skills to communicate with internal teams and external customers ResponsibilitiesAs a Network Administrator, you will be responsible for managing the ticket queue for the network infrastructure team. This will include troubleshooting network issues and providing technical support for network-related problems. Knowing when to escalate a problem/issue to a higher level so SLAs are not breached. Small projects will be assigned at times to help grow into a higher-level position.

Job Description Kubernetes Platform Systems EngineerThe Department of Energy facility delivers scientific discoveries and technical breakthroughs necessary to realize solutions in energy and national security, providing economic benefits to the nation. This premier research institution, located near Knoxville in Oak Ridge, TN, addresses national needs through impactful research and world-leading research centers. This position can be remote, but it'd require you to come on-site twice a year. Must be eligible for a federal security clearance (US Citizen) Job Responsibilities: Use advanced knowledge and experience to ensure our Kubernetes platform remains reliable, available, and fast Use advanced knowledge and experience to identify problems and provide solutions to improve the reliability, scalability, performance, and efficiency of our services Respond to, investigate, and fix service issues all the way from bare metal through the OS to the application code, including technically complex problems spanning a diverse set of areas Work as part of a team to define and implement best practices and standards within the organization Coordinate with vendors to resolve hardware and software problems Participate in an on-call rotation providing 24-hour, 7-day support and off-hours maintenance windows Work with scientific and technical users to help them use Kubernetes Basic Qualifications: 5+ years of experience working as an SRE/Systems Administrator/Systems Engineer Bachelor's degree or an equivalent combination of education and experience At least five years of relevant technical experience Preferred Qualifications: 10+ years of experience working as an SRE/Systems Administrator/Systems Engineer Excellent interpersonal/communications skills, and the ability to work as part of a team Experience with Docker or Kubernetes Experiencing using image registries such as Quay or Harbor Understanding of networked computing environment concepts Working knowledge of Unix systems fundamentals and common network protocols Ability to develop and maintain programs and scripts that aid in the operation and automation of tasks using various shell and scripting languages (primarily bash, Python, and Go) Working knowledge of tools such as Prometheus, Nagios, and Grafana to monitor systems, metrics and create dashboards Working knowledge of Infrastructure-as-Code tooling such as Terraform, Helm, and Puppet Working knowledge of CI/CD tooling and GitOps Experience with code review and familiarity with tools like git, GitHub and GitLab

Job Description This person must be able to work on-site in Oak Ridge 3 days a week Must be eligible for a Federal security clearance (US citizenship required). Major Duties/Responsibilities: Our primary goal is to partner with research organizations to enable research excellence and delivery. We work with other clustered computing and HPC groups to help research programs identify the best solutions for their needs. When we build our customer's environments, our team collaborates to design, implement, and maintain the systems from inception to retirement. This position is hybrid or on-site at a DOE facility in Oak Ridge TN. Advocate and promote HPC and clustered computing services to researchers who process large data sets and/or develop code as a part of their project. Ensure the availability, performance, scalability, and security of production systems. Leverage automation and monitoring solutions that minimize our day-to-day maintenance and scout opportunities to optimize system management practices or system performance. Collaborate with technical POCs for the programs that we support to install and help tune the performance of various scientific toolsets. This Group optimizes workflows and monitoring solutions to take advantage of our 24/7 operations staff, which significantly reduces the need for off-hours support. We use Email, Jira, Confluence, Teams, and other collaboration solutions to stay in contact.Deliver our mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success.Basic Qualifications: A BS in computer science, computer engineering, information technology, science, engineering, business or a related field of study and two (2) to four (4) years of aligned experience is required for consideration. 1+ year managing UNIX/Linux Systems. 1+ year utilizing configuration management and automation tools such as Git, Jenkins, Ansible, or Puppet. Some proficiency in at least one scripting language such as Bash, Python, or equivalent. Experience performing troubleshooting and system administration with Linux Servers. Experience supporting large data systems. A desire to push the envelope and identify new technologies and opportunities and be able to communicate the potential benefits of those choices to others within the team and our research partners. A collaborative and energetic mindset to thrive on the opportunity to build trust and credibility, and ultimately become a trusted advisor to our research teams. Preferred Qualifications: Understanding of multiple operating systems and cluster technologies. Experience with Centos/RHEL, Ubuntu, VMware. Understanding of HPC platforms to support users with SLURM job submissions and troubleshooting. Experience building and running containerized applications in an HPC environment. Experience with multiple deployment mechanisms like Diskless, Warewulf, and traditional deployment (Cobbler, PXEboot, and/or Bright). Experience managing systems utilizing GPU (NVIDIA and AMD) clusters for AI/ML and/or image processing. Knowledge of networking fundamentals including TCP/IP, traffic analysis, common protocols, and network diagnostics. Experience with Infiniband networks and diagnostics. Extensive experience with High Performance Parallel File Systems (Lustre, WEKA, GPFS, etc). Experience with performance and diagnostic tools for benchmarking, analysis and tuning of systems, networking, and storage. Experience with Grafana, CheckMK, Nagios, Zabbix, SolarWinds, Ganglia, or other network and device monitoring systems. Previous experience working in a government, scientific or other highly technical environment. Good documentation skills, including ability to prepare simple documentation web pages. This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

Job Description This person must be able to work on-site in Oak Ridge TN 3 days a week Must be eligible for a Federal security clearance (US citizenship required). What will you be doing? This group focuses on supporting researcher's HPC computing, Data Engineering and Management, Infrastructure as a Service, and new technology needs. You'll be working directly with researchers, supporting their science and understanding scientific problems and the application of advanced research computing tools to help achieve research outcomes. The HPC Scientific software engineers play a crucial role in optimizing computational methods and facilitating groundbreaking research across multiple scientific areas. As an HPC team member, you will recommend computational and/or visualization tools, techniques, and methodologies for the scientific computing aspect of research investigations. This position is hybrid or on-site with a DOE facility in Oak Ridge TN.Major Duties/Responsibilities: Scientific Software and Application Management: Understand scientific software users' requirements: work closely with researchers to understand their computational needs and translate them into efficient HPC applications. Analyze application performance to identify bottlenecks and develop strategies to improve scalability and efficiency on HPC systems. This may involve profiling code, analyzing communication patterns, and tuning system parameters. Install and manage scientific software: deploy and maintain a wide range of scientific applications, libraries, and development tools on HPC systems to support research activities. Develop custom tools and scripts: develop tools to automate common tasks, improve systems management, and facilitate sophisticated computational workflows. Develop, maintain, and install software for HPC and data intensive architectures, including Graphic Processing Units (GPUs), parallel systems, and other computing environments. User support and collaboration: Provide software technical support: collaborate with HPC support and scientists on technical issues related to scientific software problems. Following industry standards, implement HPC software with novel programming and optimization techniques. Provide solutions and technical recommendations for code optimization, resource utilization, and system tuning. Collaborate on research projects: work closely with researchers to understand their computational requirements and assist in developing efficient computational strategies, code optimization, and parallelization. This includes working with a highly diverse and multidisciplinary team (such as mathematicians, physicists, computer scientists, and engineers) in the research, development, integration, testing, and deployment of research software, data platforms, and machine learning systems for large-scale data analysis. Research information dissemination: support research staff in disseminating results in peer-reviewed journals, technical reports, relevant conferences, and open-source software project repos. Research and development: Stay informed about latest research in HPC and AI. Develop and recommend ideas for new programs, products, and features by staying abreast of new technology developments and trends. Partnerships and collaboration: As applicable/possible- establish and maintain partnerships and collaborations with industry, other groups, and HPC networks to share knowledge and best practices. Deliver our mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by encouraging a respectful workplace - in how we treat one another, work together, and measure success. Basic Qualifications: A BS in computer science, computer engineering, information systems, or a related field of study and five (5) to seven (7) years of proven and aligned experience is required. An overall combination of equivalent experience may be considered. Three (3) or more years of demonstrated abilities in the following areas: High Performance Computing (HPC) environments and HPC scheduling software. Software development including version control using GitWith open-source tools and software. Python and data analysis modules such as Pandas, NumPy, and Dask. Developing software in C/C++, Fortran or other programming languages. Preferred Qualifications: In-depth understanding of HPC architectures and their optimization techniques. Experience in the following areas: Optimizing and parallelizing software products for HPC using MPI or other open-source tools. HPC debugging tools such as DDT, GDB or Valgrind. AI toolkits such as PyTorch, RAPIDSAI, TensorFlow, or Keras. Statistical analysis software such as Python or R. Building and running containerized applications in an HPC environment. Cluster deployment tools such as Warewulf, PXEboot, and/or Bright. Managing systems. Working in a government, scientific, or other highly technical environment. Knowledge of multiple operating systems including Linux. Exposure to microservices concepts and understanding of container environments including Podman, Docker, and Kubernetes. Proven ability to balance sophisticated research and security requirements. This position requires the ability to acquire and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.