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  • Content Strategist, Marketing (Remote, US)

    ITX Corp 3.9company rating

    ITX Corp job in Rochester, NY or remote

    ITX is Hiring a Content Strategist in the United States! About ITX At ITX, we help mission‑driven organizations build high‑impact digital products that Move, Touch, and Inspire the world. Our teams collaborate across borders, disciplines, and perspectives to deliver meaningful experiences-always guided by curiosity, craftsmanship, and care. We're looking for a Content Strategist who thrives at the intersection of storytelling, strategy, and data. If you love turning complex insights into compelling narratives that drive measurable business impact, this role is for you. About the Role As our Content Strategist, you'll shape and guide ITX's content ecosystem-building thoughtful, research‑driven strategies and bringing them to life through powerful content across multiple channels. You'll operate as a strategic partner to our VP of Marketing and collaborate closely with our Branding & Communications Manager and Marketing Content Specialist. This role blends hands‑on creation with big‑picture leadership: from writing and editing to structuring content roadmaps and optimizing performance. Note: This position is limited to candidates located in the United States of America. Only individuals residing in this area will be considered for the role. What You'll Do 1. Content Strategy (Core Responsibility) You'll architect content strategies that support ITX's business objectives, including: Audience + persona development Core strategy statements and messaging hierarchies Tone & voice standards Channel and topic pillar definition Content calendar/roadmap development Editorial process design SEO, AIO, accessibility, and content audits Competitive/industry research You'll oversee and execute these strategies yourself or with support from the Marketing Content Specialist and cross‑functional partners, ensuring consistent storytelling and high‑quality delivery. 2. Editing Provide sharp, constructive editorial feedback Ensure alignment with ITX's brand voice, tone, and strategic goals Elevate content quality through review and revision 3. Writing & Copywriting Draft and revise long‑form and short‑form content Use approved AI tools responsibly Communicate clearly and persuasively with audience and business goals in mind 4. SEO & Performance Optimization Conduct SEO and audience research Identify trends, opportunities, and technical considerations Optimize content performance and partner with Designers + the Marketing Content Specialist on implementation 5. Continuous Learning & Improvement Adopt new tools and techniques that improve quality and efficiency Innovate thoughtfully while respecting constraints Seek simpler, smarter ways to solve problems and improve team performance 6. Additional Contributions (as needed) You may also contribute to: UX writing Podcast strategy and content Policy/document reviews Content management + implementation Accessibility testing Defect logging What We're Looking For - Minimum Qualifications 4+ years of experience in content marketing Experience with WordPress and/or HubSpot preferred No formal education requirements-your experience and portfolio speak louder - You'll Thrive Here If You… Are both creative and data‑driven Balance storytelling with strategic thinking Write with clarity, purpose, and empathy Enjoy collaborating across teams and functions Have a learning mindset and are always improving Care deeply about quality and craftsmanship Believe in ITX values and want to bring them to life through content ITX's Compensation Philosophy Equality in compensation has been our practice since ITX started, in 1997. ITX believes that market-based pay ensures fair and equitable compensation for our worldwide team members and pay that is based on the market, not on who has the best negotiation skills. At ITX, you'll never discover that someone in the same job with the same experience makes more than you, or that there are pay gaps based on race, gender, disability, or age. How do our team members experience market-based pay at ITX? We gather market data to benchmark each position in our candidates' and team members' locations and use these benchmarks for candidate offers and to perform regular compensation reviews for our team members. You'll never have to worry about asking for a pay raise again. At least once a year ITX automatically adjusts pay when the benchmark is higher than our team member's compensation. In Rochester, N.Y., home to ITX's headquarters, the pay range for a Content Strategist role is $70,000 to $101,000, depending on experience, specific skills and certifications, and education. Based on your location in the United States if you are in a place where the market for your role is higher or lower, this pay range could be 13% lower or 7% higher than the Rochester, N.Y. market. ITX has team members in many countries, and we use the same methodology for determining pay for all our teammates. For candidates outside of the United States, we use local market data to determine the benchmark range for the role. Do you have questions about ITX's compensation practices? Let us know! We're proud of how we do compensation at ITX and welcome the opportunity to share more. This role was posted by ITX on January 9th, 2026.
    $70k-101k yearly 7d ago
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  • Healthcare Financial Navigator - Nationwide Remote

    ITx Companies 3.9company rating

    ITx Companies job in Kingsport, TN or remote

    Healthcare Financial Navigator Call Center/Customer Service Agent (Must live in FL, GA, NC, OH, TN, TX, or VA), Work from Home Who We Are iTX Companies (IntelliHARTx, LLC) is a Healthcare Receivables Management service provider. In addition to our offices located in Findlay, Ohio and Kingsport, Tennessee, we also have remote team members in numerous states and are proud to work with several hospital systems across the country. Our Healthcare Financial Navigators (customer service agents) speak to patients over the phone to help them resolve their outstanding healthcare balances by making payments in full, setting up payment plans, answering questions about the balances, and reporting issues back to the hospitals. Our goal is to educate patients about their balances and facilitate a resolution that works for them. We have a unique, yet simple, concept that achieves great results: being kind, friendly, and knowledgeable goes a long way! Our training is designed to ensure our Healthcare Financial Navigators are performing at a high level of customer service in a team-based environment to achieve rewarding outcomes. As a result, iTX Companies was recognized in 2023 by Inc. 5000 as one of the most successful and fastest growing Healthcare Receivables Management Organizations in the country. Why Work for iTX Companies Competitive Pay Based on Experience Full-Time 40 hours/week: Monday through Friday work schedule with no late nights or weekends! Performance Bonus Programs PTO and Sick Time: PTO hours given in a lump sum at 90 days with yearly increases based on tenure. Perfect Attendance Award Program: Earn extra PTO for each month of perfect attendance after 90 days. Individual Coverage Healthcare Reimbursement Arrangement (ICHRA): This program gives employees the option to choose their own individual qualified health insurance plan. After they pay the monthly premium, they can qualify for a reimbursement to cover a portion of the premium payment. 401k Plan Company-Sponsored Life Insurance: A life insurance plan is available after 90 days with supplemental buy-up options. What You'll Do In your home office, you will facilitate both inbound and outbound calls to speak with patients about their outstanding healthcare balances. Assist patients by answering questions, explaining date of service details, providing education about insurance, and setting up payments and payment plans that work for them. Work an 8-hour shift from either 8:00am-5:00pm EST or 9:00am-6:00pm EST, Monday-Friday, based on client assignment. A full shift includes a daily unpaid meal break and two 15-minute paid breaks. *Some overtime may be required depending on client assignment and business needs. Use the innovative technology of Balto™ to follow carefully curated scripts that help guide you through patient calls. Work closely with a team of great coworkers via video for the duration of your shift and replicate an in-office environment using Collaboration Room™. What We'll Love About You High school diploma or equivalent education. Minimum 2 years of experience in medical billing or a call center environment; medical contact center experience preferred. General knowledge and understanding of health insurance processing and healthcare business terminology. High emotional intelligence with the ability to answer questions, provide education, and help patients to resolve their balances in an empathetic, respectful manner. General computer proficiency with good typing skills, accuracy, and the ability to multitask with multiple computer systems while talking on the phone. Positive, get the job done attitude and passion to help patients resolve their balances. Remote Work Technical Requirements Minimum Internet Bandwidth Requirements - Minimum requirements assume that the entire bandwidth will be available and used for the employee working from home. If other users are using the bandwidth, it is the employee's responsibility to ensure these minimum requirements are met for their work use. Internet Speed Requirements: 50 Mbps download speed and 10 Mbps upload speed. Please use ******************************* test your internet speed. Round Trip Time (RTT) Requirement: 100ms or less to “AWS Workspaces US East (N. Virginia)”. Please use ************************************************** test your RTT. Hardline Connection: Employees who are issued a Desktop computer must be able to hardline into their home router as Wi-Fi connections are not enabled for desktop users. Employees must use the router or modem-router combination provided by their Internet Service Provider. The use of any third-party or personal routers is prohibited. The Internet Service Provider (ISP) must be through Cable/Coax or Fiber connections. Satellite or wireless via cell phone providers (I.e. Starlink, HughesNet, or T-Mobile) are not permitted. The use of any personal or third-party Virtual Private Network (VPN) software or hardware is not allowed while working. Multi-Factor Authentication: Employees must be willing to install necessary applications on your smartphone for multi-factor authentication, including the Microsoft Authenticator App, Imprivata ID App and any others required based on client access needs. Remote Work Physical Space Requirements Employees may only work at a primary home residence listed with Human Resources. Employees working remotely are required to maintain a quiet, secure workspace that is free from distractions. Only the employee should be in their workspace during work hours. This means restricting access to children, family members, and pets. Additionally, others within the household should not be able to hear conversations going on between the employee and clients or patients. No PHI or HIPAA data may be printed or written down in home locations. Employees must utilize electronic resources and systems to contain PHI and HIPAA data for security and compliance purposes. Company-provided computers and equipment may not be used by anyone other than the employee and will need to be secured in a way where others do not have access to the equipment, preferably in a locked office. Equipment Deposit Requirements To maintain a secure and compliant work environment, all employees of iTX Companies are required to use only company-issued equipment. Each employee receives a complete desktop setup prior to their first day, which includes: Desktop computer, two monitors, webcam, mouse and keyboard, network cable, surge protector and headset. This ensures employees are prepared to work with the proper tools from day one. All issued equipment is covered by a fully refundable equipment deposit. The deposit is collected through 20 bi-weekly payroll deductions of $50 each. It is refunded after 24 months of employment or upon the return of all equipment in good condition. Video, Audio and Computer Screen Monitoring and Recording Requirements As a condition of employment, it is required that all employees follow guidelines for video, audio and computer screen monitoring/recording for the duration of their shifts. We are always looking for great people to join our team. If you are passionate about customer service, enjoy working with a fantastic team, and are motivated to make a difference in patients' lives, then apply today with iTX Companies! ****************************
    $41k-55k yearly est. 60d+ ago
  • Borders Business Development Manager

    Sita 4.8company rating

    Islip, NY job

    WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM (Locations- Washington, Atlanta, Islip in United States ) Faced with ever-growing security threats from terrorism and international crime, together with the escalated focus on pandemics and health risks, governments are investing in new digital ways of working to protect their borders whilst improving operational efficiency. At the same time, governments are looking at how they can open up their borders in a safe way to improve national prosperity by promoting trade and tourism into their country. Travelers are demanding a safe and seamless travel experience, and we need to find new ways to enable the easy movement of goods worldwide. The border of the future will be seamless yet secure. It will be a highly effective and agile, digital and integrated border with decisions made well in advance of the border. SITA's Border Management business, SITA AT BORDERS, is a market leader in Border Management solutions, working with over 70 countries worldwide, with in-depth knowledge and expertise of both border operations and international travel. As a Borders Business Development Manager, you will not only bring expertise in business development but also play a critical role in driving transformation and innovation within the business unit (BU). Being able to successfully support BU's wider vision, it requires the ability of strategic customer centric thinking which includes design thinking, customer intelligence gathering, customer research and customer needs identification. WHAT YOU WILL DO Business growth: Work with Borders Product manager and local/ regional sales & business development team to develop a successful go to market strategy and achieve profitable business growth in the assigned products/ solutions. Generate new leads and identify opportunities within assigned products/ Solutions for new and existing Borders accounts globally. Develop and maintain a healthy pipeline of qualified, active opportunities and manage them closely with the Product and local/ regional sales & business development team to ensure the growth sales plan is executed as per the set strategy. Market making, shaping, and relationships: maintain strong industry interaction, stay up to date with the latest market trends & technologies related to border management and focus on keeping close customer intimacy connecting with government influencers, decision-makers, business partners, and border management industry associations. Drive early customer engagement and prospecting efforts with local/ regional sales & business development team to build a strong pipeline, contribute to customer opportunity reviews, lead workshops, participate in an industry event, represent SITA as a speaker and be a team player in developing complex borders solutions to meet customer needs. Pipeline qualification and set deal strategy: Lead the collaboration with the local/ regional sales & business development team to increase in the number and value of qualified Borders opportunities through strong customer interactions, suggest tactics, pricing, competitive positioning, and ideas to incorporate into the selling strategies. Work with the local/ regional sales & business development team to stay focused on annual sales plans, active opportunities from creation to close. Make sure the local/ regional Sales & business development team can always keep accurate information and report all aspects of account and opportunity information within a Sales Force automation, to accurately report on forecast/pipeline. Competitive intelligence: Gather market/customer intelligence and share the knowledge with related product, the local/ regional sales & business development team and leverage SITA existing communications and collaboration platform/ tools to spread the know-how. Contribute to Borders Monthly Newsletter. Customer success stories: In collaboration with marketing, product management and the local/ regional sales & business development team, develop and communicate customer case studies or other success stories by showing where and how SITA's Border management solutions were implemented and the value SITA brought to the customer making travel easy, seamless and secure. Qualifications WHO YOU ARE Minimum of 5 years' experience in consultative selling, business development and managing large complex deal, with a strong focus on government contracting and working with DHS, CBP, or other relevant agencies. Government Contracting Knowledge: Strong understanding of government procurement processes, including federal contracting. Familiarity with specific government programs, such as SBIR, DHS grants, and other government funding opportunities. Experience with Government Agencies: Experience working with or directly with government agencies, such as DHS, CBP, TSA, ICE, or similar federal and state entities. Proven ability to engage with high-level stakeholders, including executives and decision-makers within government organizations. Ability to identify and pursue business opportunities in the public sector, specifically within national security, law enforcement, and immigration enforcement sectors. Good understanding of Border Management, seamless traveler journey, digital pre-clearance, borders dynamics, integrated borders, identity management, advance risk assessment are desired. Good understanding of end-to-end passenger journey and solutions related to border crossing, Travel Authorization (eVisa, ETA), Biometrics (fingerprints, face, iris), API, PNR, iAPI, Border Control (front/end/ backend), ABC Gates/ Kiosks, Risk assessment engines, watchlists systems, name matching and biometrics matching engines. Experience managing the full lifecycle of business development activities from lead generation to proposal development and contract negotiation. Proven experience in customer research & customer intelligence management to better understand customer needs, motivations and preferences to help business to make informed decisions and improves customer experience. Solid experience in carrying out customer needs identification process to understand and determine the specific requirements and desires of our customers in order to deliver products or services that meet their expectations. Knowledge of industry stakeholder's role such as ICAO, IATA, United Nations. WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. "Equal Employment Opportunity Employer / Veterans / Disabled. SITA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. If you have a disability and you believe you need a reasonable accommodation, please email . This Talent Acquisition Consultant will assist disabled job seekers whose disability prevents them from being able to apply online." Pay Transparency Nondiscrimination Provision In the U.S. (New York & Washington D.C.), the standard base pay range for this role is $100K - $120K Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance, and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.
    $100k-120k yearly 6d ago
  • Customer Service Coordinator II

    CTG (Computer Task Group, Inc. 4.8company rating

    Corning, NY job

    CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Customer Service Coordinator II. Type: Contract Job Title: Customer Service Coordinator II Location: Corning, NY Candidates must be able to commute and work onsite Pay Rate: Based on experience Work Hours: M-F, 8:00am-5:00pm Education: Associate degree or equivalent relevant experience Description The Customer Service Coordinator II supports domestic and international customers by managing order processing, logistics coordination, customer inquiries, and cross-functional collaboration to ensure accurate, timely, and compliant order fulfillment. Day-to-Day Responsibilities Manage assigned customer accounts and execute error-free transactions Enter and manage customer orders in PeopleSoft and SAP systems Coordinate export and offshore-sourced orders using Origin Manager, including carrier selection and shipment bookings Maintain and support global customer service processes Create and manage ePOs for third-party vendors Review and approve invoices for accuracy Ensure compliance with shipping, customs, and documentation requirements Issue credits/rebates and update RMA systems as needed Monitor open orders and shipments to meet requested and promised dates Track shipments and resolve delivery issues proactively Maintain customer profiles and buying agreements in internal systems Respond to customer inquiries within 24 hours Build product and pricing knowledge to support quotes and RFQs Collaborate with Planning, Shipping, QA, IT, Finance, Commercial Ops, and customers Support sales reporting, analysis, and special projects Education Associate degree or equivalent relevant work experience Qualifications 2+ years of customer service experience in a corporate environment Exceptional attention to detail and strong organizational skills Ability to prioritize tasks and multitask effectively Strong verbal and written communication skills Customer-focused mindset with solid problem-solving abilities Proficient in Microsoft Outlook, Teams, Word, and SharePoint Desired Skills Experience with PeopleSoft and SAP Knowledge of order fulfillment and logistics processes Proficiency in Excel Ability to adapt to and support change initiatives Soft Skills Positive, results-oriented attitude Takes initiative and works well in a team environment Travel Requirements Minimal to none Additional Information No third-party resumes will be accepted Drug testing and/or employment screenings may be required Must be eligible to work on a W2 basis (no C2C) CTG is an Equal Employment Opportunity employer CTG is an E-Verify Company To be considered for this opportunity, please apply directly through our website or email your Word resume and salary expectations to Jamie. Robinson@ctg. com. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www. ctg. com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
    $38k-46k yearly est. 3d ago
  • Founding Recruiter

    Take2 3.7company rating

    New York, NY job

    AI Take2 AI automates phone screens with AI agents. Take2's AI Interviewers automate the end-to-end screening process - evaluating resumes, conducting phone screens, and scheduling next round interviews with qualified candidates. Our AI Interviewers help reduce overhead costs while boosting speed-to-hire and preventing mis-hires. For candidates, this guarantees they're never left without a response and delivers a better experience, uncovering skills that go beyond the resume. We are a team of Stanford GSB alums, backed by SemperVirens & Reach Capital. Our advisory board consists of ex CHROs of F500 companies such as Visa, HP, Disney & Google. Want a sneak peek of what we are building? Check out this video! **************************** About The Role This is a rare opportunity to join Take2 AI as our first People hire and help build the company from the inside out. You will own recruiting end to end while partnering closely with the founders to shape our team, culture, and hiring philosophy from day one. Beyond filling roles, you will influence how we work, how we grow, and what we value as a company. If you are excited by high ownership, early-stage energy, and the chance to grow into a long-term talent and people leader with no ceiling on impact, this role was built for you. In Terms of ExperienceRequired: 3+ years of full-cycle recruiting experience in a VC backed Series A or Series B startup in a recruiting or HR role Hands-on technical hiring experience, including engineers, product, or data roles This is a hybrid role, 4 days a week in person at our Manhattan office. Preferred: Experience building recruiting processes, interview frameworks, or people practices from scratch Exposure to AI, ML, or technical SaaS hiring Interest in culture building, onboarding, and early HR policy development What You'll Do Be our first People hire, owning full-cycle recruiting end-to-end across engineering, product, sales, and operations as we scale Take2 AI Partner directly with the founders on headcount planning, org design, and hiring bar, helping define who we hire and why Build top-of-funnel sourcing, interview processes, and closing motion from scratch, creating a thoughtful, high-quality candidate experience Shape our culture and ways of working, including values, onboarding, feedback loops, and early team rituals Put simple, human-first people practices and HR policies in place using lightweight tools, evolving them as the company grows Grow with the company into a senior talent or people leadership role, with real ownership and no ceiling on impact
    $61k-76k yearly est. Auto-Apply 3d ago
  • Driver For Elevator Company

    VAI 4.5company rating

    Lindenhurst, NY job

    FULL TIME DRIVER NEED FOR LINDENHURST MANUFACTURING COMPANY. EXPERIENCED FOR NYC - LONG ISLAND CDL PERFERED BUT NOT NECESSARY MUST HAVE CLEAN LICENSE. $20.00 TO $22.00 CALL ************ Compensation: $20.00 - $22.00 per hour About Us Velis Associates is your comprehensive source for elevator cabs, entrances, doors, and architectural products. Our reputation for reliable products and customer service has spread through marketing efforts and our satisfied customers referrals. Velis Associates employs knowledgeable sales professionals, highly trained engineers, skilled craftsmen, and experienced installers to ensure our final product exceeds your expectations. Operating from a 30,000 square-foot facility including a full metal shop, finishing shop, and wood shop, Velis Associates maintains complete control over the job process. Our comprehensive quality control procedures includes onsite inspection upon final installation conducted with each and every completed project. Velis Associates looks to a future of long term growth through our dedicated work force and strong client base. As part of this commitment Velis Associates maintains high standards of integrity and service. Dedication to these ideals is the key to Velis' past success and future history in the elevator and architectural product industries. Mission Statement Our mission to you to provide highly engineered elevator cabs, entrances, and components which exceed the needs and expectations of our customers. Velis Associates, Inc. will distinguish itself by committing to meeting all delivery dates with a high quality product.
    $68k-94k yearly est. Auto-Apply 8d ago
  • Software Support Analyst I

    Matrixcare 4.2company rating

    Remote job

    Customer Support Associate I The Customer Support Associate is a full-time position reporting to the Support Manager and is part of the Customer Service Department. You will receive specialized product and industry training specific to the product you will support. A successful Customer Support Associate is a motivated individual who is customer focused and uses their analytical skills to find the root cause of an issue. The shift for this role is: 9am to 6pm EST. Let's talk about Responsibilities: Provide effective software support to clients and customers reporting problems with MatrixCare and supporting products. Incoming and outbound Calls as well as working out of Salesforce helpdesk Queue. Interact with customers to troubleshoot and resolve customer issues that may not have standard documented solutions. Perform basic and advanced troubleshooting and problem replication in order to identify/verify underlying cause of customer reported problems Utilize experience, knowledge base, user guides and other internal resources to resolve application and technical issues. Requires critical thinking with strong researching and analytical skills. Able to work in a fast-paced, collaborative, project-oriented environment with the ability to own areas of the product with minimal supervision Contribute to the maintenance and improvement of knowledge base as a tier one resource Escalate calls to second tier analyst according to defined support processes Perform assigned tasks such as testing reported issues, webinars and mentoring Demonstrate proactive communication to clients after identifying common issues reported to support Contribute to the monthly team goals Participate in paid after hour on call rotation Let's talk about Experience and Qualifications: Excellent customer service skills Good problem-solving and prioritization abilities Excellent verbal and written communication skills Basic computer skills Ability to work in a team environment Ability to multi-task Knowledge of software support methodologies and/or the post-acute healthcare industry is preferred. Home health or clinical experience is preferred. Bachelor's Degree or equivalent work experience Ability to solve clinical problems on an innovative home health software product. One to two years' experience working with software support. Prior Helpdesk a plus. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $20.00/hr - $33.69/hr For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
    $20-33.7 hourly Auto-Apply 60d+ ago
  • Supervisor Billing Services - SLTC

    Matrixcare 4.2company rating

    Remote job

    Supervisor - SNF & LTC We are looking to hire an experienced Revenue Cycle person to serve our Sr. Living and Skilled Nursing customers. We are seeking a high caliber individual interested in pursuing a rewarding career with a dynamic software company. The Consultant is responsible for providing quality Revenue Cycle assistance to MatrixCare customers to support their operations while growing the partnership. This consultant must exercise accountability and professionalism in maintaining the high level of service our customers deserve. This role reports to the Manager of Billing Operations. Responsibilities: • The Lead is responsible for staff performing Revenue Cycle activities to ensure a consistent and positive customer experience. • Primary responsibility will be to establish, enhance and ensure adherence to industry best practices and Key Performance Indicators (KPI's) Sr. Living and Skilled Nursing revenue cycle management. These KPI's include but are not limited to A/R % by age, bad debt, denied claims, and payment processing. • This position is responsible for overall management of Team Leads and A/R Managers; this includes payroll, process management and improvement, HR related functions, and capacity planning. • This role manages supporting tools for day-to-day operations including, but not limited to clearinghouses, receipts reporting for invoicing (Smartsheet), etc. • This role will support implementation activities and responsible for onboarding new clients to RCM services. • This position supports all performance management functions in supporting managers and other supervisors. • If applicable, the RCM consultant will assist with the customer experience as it relates to service questions, system access and process development. • This role will support staff using the department's operational policies, guidelines and code of ethical standards which include respect, diversity, and integrity. Qualifications: • Minimum of three years of progressive Sr. Living and Skilled Nursing revenue cycle process. • Bachelor's degree in business administration, healthcare management, healthcare administration or related field preferred. • Must have the capacity to relate to people in a manner to win confidence and establish rapport. • An exceptional attention to detail and strong detail orientation is required. • Demonstrated knowledge of Sr Living & Skilled Nursing, with expertise in the area of revenue cycle management. • Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement. • Exceptional interpersonal skills, proven success in complex and ambiguous environments. • Prior experience working with Medicare rules, regulations, billing codes (preferred) • Familiar with EMR and Clearinghouse functionality - MatrixCare and Change HealthCare / Inovalon preferred. • Ability to work independent, must be organized and able to multitask. • Strong written and verbal communication skills • Maintain a professional demeanor, courteous and flexible at all times. • Embraces change and can thrive in such an environment. • Willingness and ability to work effectively with members of other departments. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $77,000 - $96,000 For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
    $77k-96k yearly Auto-Apply 32d ago
  • Strategic Account Executive

    Vertafore 4.5company rating

    Remote job

    $130,000 - $240,000 OTE Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION We are currently seeking engaged, energetic and highly-motivated Account Executives (AE's) to join our Strategic Accounts team. The Strategic Account Executive is responsible for retaining and further developing existing and prospective customer relationships through maintaining and selling Vertafore products and services into designated Vertafore strategic accounts. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: * Expand Vertafore footprint by selling Vertafore products and services into a named list of accounts and prospects. * Retain existing revenue through building and maintaining high level relationships to improve customer satisfaction. * Develop and Execute Vertafore sales strategy with solid understanding of the marketplace, customer strategic direction, Vertafore products and the solution selling process. * Present complex, solution-selling techniques at the C-Suite level * Develop strong relationships with key senior decision makers and influencers within customers and prospects. * Effectively communicate and solve customer escalations. * Collaborate with cross functional teams to ensure a high level of success and a seamless customer experience. * Regularly perform against individual monthly and/or quarterly activity targets tied to revenue expansion and retention. * Create plans and strategies for developing new business with process, expanding business within existing customers and driving outcomes that support the customers business goals and objectives. * Chart and deliver timely and accurate forecasting and pipeline management. * Ensure value-selling methodologies are leveraged to process and track opportunities. * Create and communicate effectively on the financial aspects of a sale. Knowledge, Skills and Abilities: * Proven track record of achieving goals and quotas. * Maintain a deep understanding of the Vertafore product portfolio, with a focus on solutions provided by Vertafore and similar platforms. * Ability to make recommendations to customers that align business needs to technology and services. * Ability to stay informed on industry trends, market changes and competitor activities. * Demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain customer confidence. * Excellent verbal, written and interpersonal skills with an aptitude for building strong, meaningful client relationships. * Understanding of Salesforce.com and other key sales technologies used for Business Development, Opportunity creation and activity tracking. * Self-motivated with the ability to work independently. Qualifications: * 6-8 years of related software sales and account management experience, preferably with 2-3 of those years of experience supporting strategic accounts. * Experience within a multi-dimensional operating environment is essential (i.e., not a mono-line, single market environment). * Proven success in professional sales within the InsurTech or Financial Services industry. Insurance experience preferred. * Bachelor's degree preferred. Additional Requirements and Details: * Travel is required up to 75% of the time. * Ability to work remote with a stable internet connection on an as needed basis. * Located and working from an office location (when required). * Occasional lifting and/or moving up to 10 pounds. * Frequent repetitive hand and arm movements required to operate a computer. * Specific vision abilities required by this job include close vision (working on a computer, etc.). * Frequent sitting and/or standing. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
    $130k-240k yearly 60d+ ago
  • Head of Growth

    Take2 3.7company rating

    New York, NY job

    AI Take2 AI automates phone screens with AI agents. Take2's AI Interviewers automate the end-to-end screening process - evaluating resumes, conducting phone screens, and scheduling next round interviews with qualified candidates. Our AI Interviewers help reduce overhead costs while boosting speed-to-hire and preventing mis-hires. For candidates, this guarantees they're never left without a response and delivers a better experience, uncovering skills that go beyond the resume. We are a team of Stanford GSB alums, backed by SemperVirens & Reach Capital. Our advisory board consists of ex CHROs of F500 companies such as Visa, HP, Disney & Google. Want a sneak peek of what we are building, check out this video! **************************** What You'll Do We've scaled quickly through outbound and our network, working with a diverse client base-including a large enterprise with 150k+ employees and 100k applicants per week that exclusively uses Take2 to screen for their high volume roles. Now we're bringing on our first full-time marketing lead to own inbound. This is a hands-on role: you'll run campaigns, create content, and build the engine that drives leads for our B2B SaaS platform. You'll have full creative freedom-no idea is off the table-along with a dedicated monthly budget you control. You'll own a clear lead generation target and execute the plan to hit it. If you succeed, you'll have the opportunity to build and lead our marketing and demand generation team from the ground up. In Terms of ExperienceRequired At least 4 years of experience with a proven track record in demand generation at a VC-backed SaaS startup. Proficient in mapping out buyer personas and the customer journey and developing a marketing calendar across channels and campaigns Hands-on experience with LinkedIn Ads, Google Ads, email, content marketing and organizing events/webinars to generate leads. Experience implementing SEO and SEM with measurable results. Own CRM and marketing automation setup, workflows, and reporting. Must have HubSpot experience Preferred: Basic design ability in Figma (or equivalent) for marketing assets and collateral. Strong writing skills for multi-channel content creation. Experience dealing with ICPs who are HR leaders Why join us? Full autonomy to experiment with and launch new marketing channels. High ownership-success directly drives unlimited growth opportunities. Work directly with Stanford GSB founders and engage with former CHROs of Fortune 500 companies. Be part of a hot, fast-growing industry and build a strong personal brand.
    $122k-158k yearly est. Auto-Apply 60d+ ago
  • Billing Representative

    Medhost, Inc. 4.5company rating

    Remote or Nashville, TN job

    The Billing Representative is responsible for the timely and accurate submission of patient bills to various insurance payors, including Medicare, Medicaid, Blue Cross, commercial, and other government entities. This role involves managing billing processes, maintaining customer relationships, and ensuring financial goals are met. Responsibilities Coordinate daily hospital billing within established controls to ensure adherence to billing guidelines and standards. Manage billing inventory for assigned clients and meet financial goals. Build and maintain strong customer relationships. Maintain working knowledge of all software applications related to billing claims. Process claims generated on late charge reports, rejected claims, claims in error, DDE claims, and shadow claims daily. Ensure facility Rebills are worked and comments logged on patient accounts within 7 business days. Communicate issues impairing the billing process to the Team Lead/Manager. Communicate with hospitals to retrieve information for rebills/corrected claims. Communicate with insurance payors to work claims not processed/paid, utilizing various strategies such as phone calls, letters, meetings, faxing, and emails. Partner with other teams/departments to resolve billing/payor payment issues. Submit billing/rebilling requests from customers and team members in a timely manner. Stay current with billing practices for private and government payors, including billing software applications. Assist in the training and education of new and existing employees. Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements. Perform other duties as assigned. Accurately input/submit worked time by departmental deadlines. Maintain in-depth knowledge of MEDHOST core products and third-party clearinghouses. Maintain industry knowledge through self-study and training. Recommend department and customer documentation. Provide training and training documentation in areas of expertise. Attend and participate in team and departmental meetings. Respond to emails, telephone calls, voicemails, Microsoft Teams messages, and correspondence from facilities in a timely manner. Adhere to all HIPAA Privacy and Security requirements. Perform duties in a positive manner that upholds company policies and procedures. Requirements High School or equivalency diploma required. Minimum 1 year of experience in a hospital billing/patient account receivable related environment. Minimum 1 year of experience utilizing hospital claims management/billing software. Ability to follow directions and perform work according to department standards independently. Computer skills in Microsoft Office applications (Word, Excel, PowerPoint, etc.). Customer Service oriented. High Speed Internet access (minimum 300 Mbps download speed) and unlimited data. Smart phone for Multi Factor Authentication (MFA) application. What Would Make You Stand Out MEDHOST (HMS) knowledge is a plus. Knowledge of hospital billing, revenue cycle, and medical terminology. Thorough understanding of accounts receivable, collections, billing, appeals, and denials. Knowledge and understanding of Explanation of Benefits (EOB), state, and federal guidelines. Ability to navigate healthcare information system(s) and clearinghouse(s). Ability to access protected health information (PHI) in accordance with departmental assignments and guidelines. Skilled in making accurate arithmetic computations. Excellent communication skills (verbal & written), good judgment, tact, initiative, and resourcefulness. Detail-oriented, organized, and able to multi-task. Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives. Flexible with a “can do” attitude and ability to remain professional under high-pressure situations. What We Offer 3 weeks' vacation and 5 personal days Comprehensive medical, dental, and vision benefits starting from your first day Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more About Us MEDHOST, founded in 1984 and headquartered in Franklin, Tennessee, is a leading provider of healthcare information technology solutions. Serving over 1,000 healthcare facilities nationwide, MEDHOST offers a comprehensive suite of products, including electronic health records (EHR), financial management systems, and patient engagement platforms. Their mission is to empower healthcare organizations to enhance patient care and improve business operations through innovative, user-friendly solutions. In January 2024, MEDHOST was acquired by N. Harris Computer Corporation, further strengthening its position in the healthcare IT industry.
    $29k-35k yearly est. 3d ago
  • Project Manager Associate Director

    Computer Task Group, Inc. 4.8company rating

    Port Chester, NY job

    Job Description CTG is seeking to fill a Project Manager Associate Director opening for our client in Rye Brook, NY. Duration: 12 months Lead the Payroll vendor transition project aligned with HR strategic priorities. Manage project deliverables, report on status, critical milestones, dependencies, and risks. Ensure alignment with PMO governance processes, leveraging PMO tools and templates. Coordinate resources and manage implementation activities to meet project timelines and budget. Prepare regular updates and reports for senior management. Conduct ongoing risk assessments and recommend mitigation strategies. Serve as a liaison between HR CoEs, payroll vendors, and other HR areas throughout the project lifecycle. Ensure compliance with all relevant regulations and standards. Skills: Strong project management acumen and familiarity with program management methodologies. Excellent analytical, organizational, and problem-solving skills. Proficiency in Microsoft Office and project management tools; understanding of databases is essential. Ability to communicate effectively and influence stakeholders at all levels. Well-developed consultative and facilitation skills. Experience: At least three years of relevant project management experience, particularly in Human Capital Management or Advisory Services. Proven experience leading cross-functional, global projects. Familiarity with ADP payroll systems is beneficial but not mandatory. Education: Bachelor's degree in Business Administration, Finance, Engineering, Technology, or a related field. PMI certification (PMP, PgMP, CAPM) obtained within the last three years is required. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!
    $102k-174k yearly est. 27d ago
  • Application Developer - Adobe Experience Manager

    CTG (Computer Task Group, Inc. 4.8company rating

    Armonk, NY job

    We are looking for a skilled AEM Application Developer to design, develop, and implement AEM solutions, including Sites, DAM, Forms, Guides, and integrations. The ideal candidate has hands-on experience with AEM Forms, Java, front-end development, and RESTful integrations. Location: Armonk, NY Duration: 5 months Key Responsibilities: Develop and maintain AEM Sites, Forms, and digital experiences. Migrate existing forms into Adobe AEM using Forms Designer. Build and customize OSGi components and integrate with Adobe solutions (Sign, Analytics) and third-party APIs. Create responsive front-end components using HTML, CSS, and JavaScript. Conduct testing, troubleshoot issues, and ensure scalable, high-performance solutions. Collaborate with cross-functional teams and follow Agile/Scrum practices. Required Skills & Experience: 5+ years in enterprise web development; 3+ years with AEM. Strong experience with AEM Forms, adaptive forms, workflows, and data integrations. Proficiency in Java, JavaScript, HTML, CSS, OSGi component development, and Web Services. Experience integrating AEM with Adobe and third-party solutions via REST APIs. Familiarity with Git and Agile/Scrum methodologies. Education: Bachelor's degree in Computer Science, IT, or related field, or equivalent experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at Emily. Drew@ctg. com. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www. ctg. com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
    $127k-161k yearly est. 29d ago
  • Accounts Receivable Analyst

    Vertafore 4.5company rating

    Remote or Denver, CO job

    $58,000 - $60,000 / year Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. We are currently looking for an Accounts Receivable Analyst to navigate our systems and tools to help track, monitor, and reconcile billing disputes timely with the goal of collecting all outstanding invoices. The Accounts Receivable Analyst position serves as a tier 1 Customer escalation point and is responsible for maintaining strong working relationships with Strategic customers to effectively address and resolve the most complex customer invoice issues and inquiries. This position is responsible for providing senior level support, training, and guidance to the Accounts Receivable services Team, and working closely with other departments to support their Strategic accounts. ,This position also runs multiple reports on activities related to collection efforts in terms of collected dollars against goal, and number of outstanding dispute and credit tasks being worked. In addition, this role will design and implement solutions around issue analysis as well as drive and lead all AR system enhancement testing. They will provide Accounts Receivables (AR), Account Resolution Status, AR Forecasts and Trends analysis through clear and concise communication. Knowledge, Skills and Abilities: · Ability to work effectively with, and obtain cooperation from other employees, departments/functions, as well as outside parties · Excellent verbal, written, and phone communication skills · Detail and deadline driven with a drive for quality and timeliness of work · Strong organization skills and ability to take initiative · Intermediate level knowledge of MS Excel. Ability to run pivot tables and vertical lookups (preferred) Qualifications: · Bachelor's degree or equivalent work experience · Account billing, collections, and account resolution experience in a Software-As-A-Service (SaaS) business environment (preferred) Additional Requirements and Details: · Travel is not expected in this role · Ability to work remote with a stable internet connection on an as needed basis · Located and working from an office location (when required) · Occasional lifting and/or moving up to 10 pounds. · Frequent repetitive hand and arm movements required to operate a computer. · Specific vision abilities required by this job include close vision (working on a computer, etc.). · Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings . The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
    $58k-60k yearly 29d ago
  • Senior Infrastructure Engineer

    Take2 3.7company rating

    New York, NY job

    AI Take2 AI automates phone screens with AI agents. Take2's AI Interviewers automate the end-to-end screening process - evaluating resumes, conducting phone screens, and scheduling next round interviews with qualified candidates. Our AI Interviewers help reduce overhead costs while boosting speed-to-hire and preventing mis-hires. For candidates, this guarantees they're never left without a response and delivers a better experience, uncovering skills that go beyond the resume. We are a team of Stanford GSB alums, backed by SemperVirens & Reach Capital. Our advisory board consists of ex CHROs of F500 companies such as Visa, HP, Disney & Google. Want a sneak peek of what we are building? Check out this video! **************************** About The Role Take2 AI is hiring a Senior Infrastructure Engineer to own, scale, and secure the cloud foundation behind our AI-driven platform. Our AWS infrastructure (EKS, EC2, ECS) already supports thousands of monthly voice interactions-we're now looking to scale to millions. You'll drive this growth by evolving our Kubernetes clusters, CI/CD pipelines, observability stack, and internal developer and operational tools to handle rapid scale while keeping systems reliable, secure, and fast. This role blends DevOps, SRE, Developer Experience, and Platform Engineering responsibilities-perfect for a hands-on builder who wants to have a direct, lasting impact on our technical direction and company trajectory, own the evolution of our infrastructure, and help evolve our technical culture as an early member of the team. In Terms of ExperienceRequired: 7+ years professional experience in infrastructure, DevOps, platform engineering, or SRE Bachelor's in Computer Science, Computer Engineering, or equivalent experience Significant AWS experience, including operating and scaling EKS, EC2, and ECS workloads Experience in Developer Experience (DevX) roles, improving engineering productivity through tooling and automation Skilled with Docker and Infrastructure-as-Code (Terraform/CDK) Proven track record implementing and maintaining CI/CD pipelines Hands-on experience with monitoring and observability stacks (e.g., Prometheus, Grafana, Datadog) Experience administering, tuning, and scaling relational databases Demonstrated SecOps capabilities: cloud security best practices, IAM, vulnerability management Experience building internal tooling to streamline testing, QA, and operational workflows-showing full stack expertise Preferred: Experience deploying AI applications in real-time streaming, low-latency environments, including optimizing data pipelines and inference workflows for sub-second responsiveness. Experience with MLOps workflows, including training, evaluating, and deploying AI/ML models in production environments. Familiarity with model lifecycle management-data preprocessing, experiment tracking, versioning, CI/CD for models, and automated retraining pipelines. Exposure to DBA responsibilities, backup/recovery strategies, and performance optimization Familiarity with security compliance frameworks (SOC 2, ISO 27001) What You'll Do Own and evolve AWS infrastructure-including EKS, EC2, and ECS-to support rapid scale from thousands to millions of monthly interactions Build internal tools to test and validate application and voice agent functionality, improving developer productivity and quality Monitor, troubleshoot, and tune infrastructure for reliability, performance, and cost efficiency Apply cloud security best practices and maintain compliance posture as we grow Implement, maintain, and continuously improve CI/CD pipelines for fast, reliable delivery Collaborate closely with engineering teams to enhance developer experience, speed, and efficiency Strengthen and evolve our infrastructure standards and technical culture as a key early member on the team
    $100k-126k yearly est. Auto-Apply 60d+ ago
  • Project Manager Assistant

    VAI 4.5company rating

    Lindenhurst, NY job

    Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off About Us: We are a leading provider of elevator cabs, entrances and architectural materials, known for precision engineering, innovative design, and exceptional service. As our project portfolio continues to grow, we are seeking a driven Production Assistant to support project planning, coordination, and execution. Position Overview: The Production Assistant will work closely with senior managers, engineers, and clients to help oversee elevator manufacturing and installation projects from kickoff to completion. This role is ideal for someone who is organized, proactive, and interested in developing strong project management and technical skills. Key Responsibilities: • Assist in planning, scheduling, and monitoring project timelines • Coordinate with engineering, production, procurement, and installation teams • Prepare project documentation, reports, and client updates • Track project progress, identify delays or issues, and support problem-solving • Review technical drawings, specifications, and material requirements • Communicate with clients, vendors, and internal teams to ensure smooth execution Requirements: • Experience in manufacturing, construction, or vertical transportation industry is an asset • Strong organizational and multitasking abilities • Excellent written and verbal communication skills • Basic understanding of technical drawings and project documentation • Proficiency with MS Office • Detail-oriented, proactive, and comfortable working in a fast-paced environment We Offer: • Competitive salary and comprehensive benefits • Professional growth and career-development opportunities • Exposure to technical, engineering, and project leadership roles • A collaborative team culture and supportive work environment Compensation: $45,000.00 - $55,000.00 per year About Us Velis Associates is your comprehensive source for elevator cabs, entrances, doors, and architectural products. Our reputation for reliable products and customer service has spread through marketing efforts and our satisfied customers referrals. Velis Associates employs knowledgeable sales professionals, highly trained engineers, skilled craftsmen, and experienced installers to ensure our final product exceeds your expectations. Operating from a 30,000 square-foot facility including a full metal shop, finishing shop, and wood shop, Velis Associates maintains complete control over the job process. Our comprehensive quality control procedures includes onsite inspection upon final installation conducted with each and every completed project. Velis Associates looks to a future of long term growth through our dedicated work force and strong client base. As part of this commitment Velis Associates maintains high standards of integrity and service. Dedication to these ideals is the key to Velis' past success and future history in the elevator and architectural product industries. Mission Statement Our mission to you to provide highly engineered elevator cabs, entrances, and components which exceed the needs and expectations of our customers. Velis Associates, Inc. will distinguish itself by committing to meeting all delivery dates with a high quality product.
    $45k-55k yearly Auto-Apply 8d ago
  • Account Executive

    Take2 3.7company rating

    New York, NY job

    Take2 AI automates phone screens with AI agents. Take2's AI Interviewers automate the end-to-end screening process - evaluating resumes, conducting phone screens, and scheduling next round interviews with qualified candidates. Our AI Interviewers help reduce overhead costs while boosting speed-to-hire and preventing mis-hires. For candidates, this guarantees they're never left without a response and delivers a better experience, uncovering skills that go beyond the resume. We are a team of Stanford GSB alums, backed by SemperVirens & Reach Capital. Our advisory board consists of ex CHROs of F500 companies such as Visa, HP, Disney & Google. Want a sneak peek of what we are building? Check out this video! **************************** What you will do: Own the full sales cycle from qualified meeting to close across mid-market and enterprise customers Run discovery calls to understand customer pain points and align Take2's value to hiring outcomes Manage and progress opportunities through demos, pilots, procurement, and close Partner closely with SDRs, founders, and product to refine ICP, messaging, and sales strategy Act as a trusted advisor to recruiting and HR leaders, building long-term relationships Accurately forecast pipeline and maintain clean CRM hygiene Provide feedback from customers and prospects to inform product and go-to-market decisions In terms of experience:Required: 3 to 6+ years of experience in a closing sales role selling B2B SaaS to mid-market and enterprise Proven track record of owning deals end to end and consistently hitting or exceeding quota Exposure to selling AI, HR tech, or technical software products Ability to operate independently in an early-stage, fast-moving environment Experience with HubSpot Preferred: Experience selling in a startup or Series A or B company Experience selling to recruiting, HR, or people leaders, or adjacent buyer personas Experience managing sales cycles and multi-stakeholder deals Interest in helping build sales processes and playbooks from scratch Why Take2 AI High ownership over revenue and customer relationships Direct access to founders and influence on sales strategy Opportunity to help define how Take2 sells as we scale Mission-driven product that improves hiring outcomes for companies and candidates Clear growth path into senior sales or leadership roles
    $76k-101k yearly est. Auto-Apply 2d ago
  • Senior Manager, Corporate Development | Trading Technologies

    Trading Technologies International, Inc. 4.5company rating

    Remote or New York, NY job

    Trading Technologies (TT) is seeking a Senior Manager of Corporate Development to drive strategic growth initiatives in our fintech and capital markets technology business. In this high-impact role, you will work end-to-end on M&A, strategic investments, partnerships, and post-merger integration efforts that expand TT's global platform. You will collaborate closely with executive leadership in a PE-backed, high-growth environment, shaping TT's long-term strategy and ensuring each deal aligns with our vision. The position can be based in Chicago, New York, or London with a hybrid work model for flexibility. What Will You Be Involved With? * Deal Sourcing & Strategy: Identify and evaluate potential acquisitions, strategic investments, and partnerships that align with TT's strategy (trading software, SaaS, analytics, etc.) and culture. Conduct market research and industry trend analysis (including "build vs. buy" assessments) to maintain a robust deal pipeline. * Financial Analysis & Valuation: Perform advanced financial modeling and valuation for prospective deals, including discount cash-flow, comparables, and accretion/dilution analysis. Develop compelling business cases and investment memos for senior executives and the Board, clearly articulating strategic rationale and ROI. * Deal Execution & Due Diligence: Lead end-to-end deal execution processes. Project-manage cross-functional teams (Finance, Legal, Product, etc.) through due diligence, risk analysis, and synergy evaluation. Support senior leadership in negotiations of term sheets, purchase agreements, and other deal terms to drive successful closings. * Post-Merger Integration (PMI): Develop and implement integration plans (Day 1 through Day 100) for acquisitions or partnerships. Work with department heads to ensure a smooth transition for employees/customers and to realize synergies and operational benefits as planned. Track post-deal performance against objectives and address integration issues proactively. * Relationship Management: Build and nurture relationships with investment banks, VCs, industry experts, and potential target companies to enhance deal flow. Act as a strategic partner to internal stakeholders by continuously refining our inorganic growth strategy and ensuring each opportunity complements TT's product roadmap and global ambitions. What Will You Bring to the Table? * Education & Credentials: Bachelor's degree in Finance, Business, Economics or related field (MBA and/or CFA preferred). * Experience: 5-8 years of relevant experience in Investment Banking, Private Equity, Corporate Development, Strategy Consulting, or similar roles, with a proven track record of executing deals from start to finish. * Skills: Expert in financial modeling, valuation techniques, and data analysis. Able to turn complex data into clear insights and actionable strategies. Familiarity with capital markets, trading technology, and SaaS business models is highly desirable . * Communication: Excellent communication and presentation skills. Ability to craft persuasive investment cases and effectively influence senior stakeholders (executives, board members, investors). * Leadership & Drive: High-performing self-starter with strong strategic thinking and a bias for execution. Able to lead cross-functional teams and manage multiple projects in a fast-paced, high-growth environment. Demonstrated emotional intelligence and negotiation skills, with the integrity and judgment to represent TT in deal discussions. What We Bring to the Table Compensation: $150,000 - $203,500 / year * Fintech Market Leader: Join a global fintech leader in capital markets software and analytics. TT's cutting-edge SaaS platform serves a broad range of clients across asset classes and geographies , positioning us as a critical player in the industry's evolution. * High-Impact Role: This is a strategic role with significant exposure. You will work directly with TT's Chief Corporate Strategy and executive team on deals that shape the future of our company, making a tangible impact on our growth trajectory and the broader market. * Growth & Innovation: TT is private-equity backed, with strong investor support to fuel growth and innovation. We have a bold roadmap (organically and via acquisitions) to expand our platform's capabilities and global reach. You will be at the forefront of evaluating and executing opportunities in emerging areas like AI, analytics, and new asset classes. * Collaborative Culture: Be part of a high-caliber, collaborative team that values initiative, open ideas, and agile execution. Our leadership prioritizes strategic thinking coupled with getting things done, an ideal environment for driven individuals. We celebrate successes and learn quickly from challenges, all in pursuit of building the "operating system of capital markets" . * Professional Growth: We offer competitive compensation, comprehensive benefits, and ongoing professional development opportunities. As we grow, so will your career. This role offers a path to increased responsibility and leadership within TT's organization. This position can be based in Chicago, New York, (preference) or London (preference), working in a hybrid model. We typically spend about three days per week in the office for in-person collaboration and mentorship, with the option to work remotely for the remaining days. Some travel may be required for deal-related due diligence and integration coordination. Trading Technologies (**************************** is a global capital markets platform services company providing market-leading technology for the end-to-end trading operations of Tier 1 banks, brokerages, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. With its roots in listed derivatives, the Software-as-a-Service (SaaS) company delivers "multi-X" solutions, with "X" representing asset classes, functions, workflows, and geographies. This multi-X approach features trade execution services across futures and options, fixed income, foreign exchange (FX), and cryptocurrencies, augmented by solutions for data and analytics, including transaction cost analysis (TCA); quantitative trading; compliance and trade surveillance; clearing and post-trade allocation; and infrastructure services. The award-winning TT platform ecosystem also helps exchanges deliver innovative solutions to their market participants and technology companies to distribute their complementary offerings to Trading Technologies' clients. Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies' practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.
    $150k-203.5k yearly Auto-Apply 11d ago
  • Solutions Architect - GCP/Conversational AI (Remote, US)

    ITX Corp 3.9company rating

    ITX Corp job in Houston, TX or remote

    Join ITX as a Solutions Architect - GCP & Conversational AI Focus! About the Role We are seeking a Solutions Architect with deep expertise in Google Cloud Platform (GCP) and Conversational AI to design and implement scalable, AI-driven solutions. This role will focus on building intelligent architectures for chatbot platforms and data flows, leveraging GCP and Dialogflow to deliver exceptional user experiences. You will serve as the technical leader, collaborating with internal teams and stakeholders to ensure robust architecture, seamless integrations, and best practices across multiple projects. Note: This role is limited to candidates based in the United States. Candidates from other locations will not be considered for this role. Key Responsibilities Architect AI Solutions: Design end-to-end GCP-based architectures for conversational platforms, data flows, and integrations. Lead Technical Delivery: Provide strategic oversight and mentorship to Tech Leads and Delivery Teams, ensuring adherence to best practices and scalability. Collaborate Across Teams: Work closely with client stakeholders, Product Innovation Leads, and Conversation Analysts to define intents, flows, and user stories. Optimize Performance: Implement analytics and feedback loops to improve chatbot accuracy and user experience. Drive Innovation: Stay current with GCP advancements, Dialogflow CX updates, and emerging agentic AI trends; propose enhancements to architecture and delivery models. Scale the Program: Establish a repeatable architecture framework to support multiple lines of business as demand grows. What We're Looking For Experience: 3+ years designing and implementing cloud-based architectures (GCP preferred). Technical Expertise: Strong background in data engineering, ML integration, and API design; proven experience with Conversational AI platforms (Dialogflow or similar). Leadership Skills: Ability to lead technical pods and scale solutions across multiple business units. Preferred Skills: Expertise in Google Cloud AI/ML services and Dialogflow CX. Familiarity with agentic AI frameworks and conversational design best practices. Soft Skills: Excellent communication and collaboration skills to bridge technical and business teams. Mindset: Strategic thinker with a passion for innovation and continuous learning. ITX's Compensation Philosophy Equality in compensation has been our practice since ITX started, in 1997. ITX believes that market-based pay ensures fair and equitable compensation for our worldwide team members and pay that is based on the market, not on who has the best negotiation skills. At ITX, you'll never discover that someone in the same job with the same experience makes more than you, or that there are pay gaps based on race, gender, disability, or age. How do our team members experience market-based pay at ITX? We gather market data to benchmark each position in our candidates' and team members' locations and use these benchmarks for candidate offers and to perform regular compensation reviews for our team members. You'll never have to worry about asking for a pay raise again. At least once a year ITX automatically adjusts pay when the benchmark is higher than our team member's compensation. In Rochester, N.Y., home to ITX's headquarters, the pay range for a Solutions Architect role is $135,000 to $164,000, depending on experience, specific skills and certifications, and education. Based on your location in the United States if you are in a place where the market for your role is higher or lower, this pay range could be 10% lower or 6.5% higher than the Rochester, N.Y. market. ITX has team members in many countries, and we use the same methodology for determining pay for all our teammates. For candidates outside of the United States, we use local market data to determine the benchmark range for the role. Do you have questions about ITX's compensation practices? Let us know! We're proud of how we do compensation at ITX and welcome the opportunity to share more. This role was posted by ITX on November 14th, 2025.
    $135k-164k yearly 60d+ ago
  • Software Engineer I

    Vertafore 4.5company rating

    Melville, NY job

    $63,000 / year Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. We are looking for a candidate who is passionate about technology, product development and can thrive in a fast-paced environment to support the growth of our Content Management and Workflow System serving insurance industry. We are looking for a Software Engineer to build new capabilities and apply modern design patterns to our content management product. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Work with colleagues and technical resources to define technical solutions that meet business requirements Writes well-designed, testable code Participates in the design, development, testing, and debugging of an application Troubleshoots and ensures timely and effective resolutions of any project issue Participates in code reviews, both of your own code and as a reviewer Provides feedback and suggestions for process and product improvement Conducts technical research on new technology for possible new aspects of a product or components needing redesign or updating Prepares product documentation, support materials, and internal documentation Shares what they know by reaching out to other team members Knowledge, Skills and Abilities: Effective communicator (written and verbal) Problem solver with strong analytical and critical thinking skills An innate curiosity about how things work; Proactively acquires new skills and learns new tools and technologies to troubleshoot issues Ability to learn quickly and work independently or as part of a team Adaptable and works best in a fast-paced, work environment Understanding of design patterns Working Knowledge with Web Applications and programming languages such as C# .Net SQL HTML5 REST CSS3 VB.Net API's Qualifications: Experience in developing enterprise or commercial applications Proficient in popular coding languages and frameworks and systems Knowledge of the software development life cycle Knowledge of Agile and Scrum development methodologies Experience with Cloud Computing (AWS), preferred Experience integrating with a variety of relational and NoSQL databases, preferred Experience with content management system, preferred Experience with insurance industry, preferred Additional Requirements and Details: Travel required up to 10% of the time. Located and working from an office location. Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. #LI-Hybrid THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings . The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
    $63k yearly 60d+ ago

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