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Working at JCPenney

Zippia score 4.3

Overview

JobsSalaryRevenueLocationsReviewsHistoryDemographicsCompetitorsCEO & ExecutivesFAQsRemote jobs

JCPenney overview

Industry
Retail
Revenue
$11.2B
Headquarters
Plano, TX
Employees
60,000
Founded in
1902
Website
Organization type
Public
CEO
Marc N. Rosen
Social media

J. C. Penney is a retail company focusing on apparel, accessories, home furnishings, and beauty products. Established in 1902, the company now operates as a midscale American department store chain with 689 locations across the United States and Puerto Rico. Notable for its diverse workforce, J. C. Penney is currently led by CEO Marc N. Rosen and has its headquarters in Plano, Texas.

The company employs around 60,000 people and has an annual revenue of $11.2 billion. With a median employee salary of $28,425, J. C. Penney offers competitive wages compared to some of its rivals such as Overstock.com, Staples, and Best Buy. The firm boasts excellent employee retention, with staff members typically staying for 3.4 years and fostering a positive working environment despite varying political affiliations.

JCPenney's mission statement

JCPenney is executing a strategic Long Range Plan that consists of four integrated strategies aimed at building a deeper, more enduring relationship with our customers, increasing the engagement and retention of our Associates, and delivering industry leading financial performance to our shareholders.

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3.6/5

JCPenney employee reviews

Based on 40 ratings

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JCPenney employee reviews

JCPenney employee reviews
3.6/5

Based on 40 ratings

Work at JCPenney? Share your experience.
Employee reviews
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4.0
A zippia user wrote a review on Aug 2024
Pros of working at JCPenney

Organized work environment. Salary structure

Cons of working at JCPenney

Too many layers ie: managers should be bundled to reduce number of levels in regards to upper level positions.

JCPenney benefits

Bonus possibilities.

What do you like best about JCPenney's CEO and the leadership team?

Overall sound communicator

How would you improve JCPenney's culture?

Reduce number of management positions and add on store personnel.

How did you prepare for the JCPenney interview?

History of the company

How does your compensation at JCPenney compare to the industry average?

Average

What's the diversity at JCPenney like?

HR well representation very good.

What brings you the most joy at JCPenney?

Seeing a team put together a plan that meets the goals of the mission.

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2.0
A zippia user wrote a review on Jun 2024
Pros of working at JCPenney

Quick and easy hire process. Easy to obtain employment.

Cons of working at JCPenney

Clackamas, Oregon location has an incredibly toxic work environment which is fostered and supported by Steve, the store manager and Susan, the HR manager. I told both of them how store supervisors talked rudely, unprofessional and yelled at me in front of employees and customers. Steve and Susan did nothing to address this behavior and told me they act that way because " they're young".

JCPenney benefits

employee discounts

What do you like best about JCPenney's CEO and the leadership team?

nothing.

How would you improve JCPenney's culture?

Steve and Susan need more training about how to deal with unruly supervisors that are disrespectful and unprofessional towards employees.

How did you prepare for the JCPenney interview?

nothing. it's a minimum wage paying job.

How does your compensation at JCPenney compare to the industry average?

average. what more can you expect from a retail job

What brings you the most joy at JCPenney?

quitting and never returning again

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5.0
A zippia user wrote a review on Jun 2024
JCPenney benefits

I enjoyed the discounts we partake in. I personally like all of our merchandise!

Pros of working at JCPenney

Working with associates that appreciate their jobs and are very hard working associates!

Cons of working at JCPenney

Good working hours!

What do you like best about JCPenney's CEO and the leadership team?

their professionalism and willingness to work good working relationshps!

How did you prepare for the JCPenney interview?

updating my resume and being proud of my achievements!

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3.0
A zippia user wrote a review on May 2024
Pros of working at JCPenney

Associates discount

Cons of working at JCPenney

Having to wear dress clothes everyday.

JCPenney benefits

Making new friends

What do you like best about JCPenney's CEO and the leadership team?

No comment

How would you improve JCPenney's culture?

Raise salary

How did you prepare for the JCPenney interview?

Wearing a nice outfit and making direct eye contact.

How does your compensation at JCPenney compare to the industry average?

Basically the same amount of wages and benefits.

What brings you the most joy at JCPenney?

Calm work environment and efficient staff

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2.0
A zippia user wrote a review on Apr 2024
JCPenney benefits

Was the Pto but know even that suck.

Pros of working at JCPenney

I love working for jcp I been working at ther for 13 years.Diferent stores and locations different GM all of them .They pleased people that they don’t deserved.People that don’t do any work that’s the ones are recognize.The people that really work hard don’t get recognized and they rated you the way they want not the right way.Copie and paste that what they do.They recognized people based on the store performance and that dosent look right or fare.They do that so they don’t have to give race to people but the people that do less than you or nothing that’s the ones that get race.

Cons of working at JCPenney

All store are the same.Nothing change always the same think and problems.

How would you improve JCPenney's culture?

Been more team worker.Equal for everyone constancy what they said.

What do you like best about JCPenney's CEO and the leadership team?

Went people opinion metter it will be good other than that waisting time.

How did you prepare for the JCPenney interview?

Not thank you

What brings you the most joy at JCPenney?

Personally the most expecting is a thanks you For your hard work.An appreciation.

What's the diversity at JCPenney like?

I am Hispanic have two languages.Spanish and English.They should pay for that too.Because went Hispanic people go to the store no knowing English it’s nobody to do costumer service on them here we come the Hispanic people that speak English and Spanish and they don’t recognize that.Went Spanish people come to do shopping and nobody understand them tjwy prefer go to another store that know somebody that speak Spanish will help them.

How does your compensation at JCPenney compare to the industry average?

Every were it’s different they should Consider that too.Especially in the pay race they give you.

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2.0
A zippia user wrote a review on Oct 2023
Pros of working at JCPenney

The coworkers

Cons of working at JCPenney

Management being very condescending and some of the management not being inclusive.

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at JCPenney

Employee discount client base flexibility

Cons of working at JCPenney

Money

JCPenney benefits

Discount on all items Christmas time, the employee shopping at a 50 % discount

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at JCPenney

Being rewarded for my dedication and time. There are always someone to support management do and be your best self.

Cons of working at JCPenney

Alot of paperwork

JCPenney benefits

My bonuses and pay raises that are available throughout the year

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4.0
A zippia user wrote a review on Apr 2023
Pros of working at JCPenney

That I get left alone to work on a task. I am more productive this way.

Cons of working at JCPenney

The pay does not match up with the amount of work that I do.

JCPenney benefits

The employee discount is what keeps me here.

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4.0
A zippia user wrote a review on May 2021
Pros of working at JCPenney

The friendly work environment and understanding management

Cons of working at JCPenney

Favoritism among some managers

JCPenney benefits

Employee discount

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4.0
A zippia user wrote a review on May 2021
Pros of working at JCPenney

The people. Co-workers and customers

Cons of working at JCPenney

Working every weekend

JCPenney benefits

Earned vacation time and flexibility

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4.0
A zippia user wrote a review on May 2021
Pros of working at JCPenney

The people. Co-workers and customers

Cons of working at JCPenney

Working every weekend

JCPenney benefits

Earned vacation time and flexibility

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4.0
A zippia user wrote a review on May 2021
Pros of working at JCPenney

I Enjoy helping people in the store and the other associates are nice

Cons of working at JCPenney

It is only a half time job and am looking for a full time job

JCPenney benefits

My favorite thing about the job is the people that trained me were very nice and kind

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at JCPenney

Customer service, management, talking to customers, problems solving,

Cons of working at JCPenney

NA

JCPenney benefits

Flexible hours

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at JCPenney

I liked how their point of sale system was so simple to learn. The sales floor departments were easy to know were which was a relief.

Cons of working at JCPenney

The managers were unorganized ,and since I was a cashier sometimes I needed them to put in a code for certain things and they would take a long time to get there and the customers would get very dissatisfied.

JCPenney benefits

The environment

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at JCPenney

great relationships!

Cons of working at JCPenney

Working Weekends

JCPenney benefits

Manager very friendly and understanding.

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2.0
A zippia user wrote a review on Feb 2021
Pros of working at JCPenney

I enjoy assisting customers and their needs. I really enjoy the environment that I was in, however, as of recently I have been experiencing discomfort in the environment.

Cons of working at JCPenney

One thing I don't like is poor communication between the employers and the employees. And this scares me because I am afraid to speak up because I might be shut down.

JCPenney benefits

My favorite perk/benefits are the 25% employee discounts, which really help when I am a high school senior.

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at JCPenney

There are great people and are family oriented.

Cons of working at JCPenney

I do not like working holidays as anywhere in retail.

JCPenney benefits

They have the best dental insurance that I know of. The DMO has no cap for benefits.

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at JCPenney

Always bean best end have alot of hours End good pay

JCPenney benefits

401k retirement benefits

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at JCPenney

Family atmosphere. This aura started from the Store Manager to the Assistant Store Manager. It flowed down to Management then to all employees. It was an enjoyable place to work.

Cons of working at JCPenney

Favoritism. This is common in most jobs, however it definitely something that I dislike. Everyone is going to like someone better than another, however it should not be opened to others. It looks bad for the company, and for an individual.

JCPenney benefits

Human Resource Supervisor position. I was scared when I received the position because I had doubt that I would achieve the goals acquired to be achieved. However my Store Manager seen my potential and helped me fight through my fear. It because one of the best moments in my whole entire life.

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at JCPenney

Great managers, flexible hours, and a positive work environment

Cons of working at JCPenney

Constant reduction of hours

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3.0
A zippia user wrote a review on Aug 2020
Pros of working at JCPenney

Its usually a pretty easy job to do

Cons of working at JCPenney

Its retail so there isnt much respect for you, and id end up doing other peopes jobs with minimum wage

JCPenney benefits

None

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at JCPenney

Great people! I actually enjoyed my job and didn't dread going in daily.

Cons of working at JCPenney

Uncertainty of company stability

JCPenney benefits

Associate Discount

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5.0
A zippia user wrote a review on May 2020
Pros of working at JCPenney

I enjoyed the work life balance at J.P. Morgan Chase.

Cons of working at JCPenney

My growth opportunities were limited.

JCPenney benefits

I enjoyed the diversity and the opportunities to work with Leadership.

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3.0
A zippia user wrote a review on May 2020
Pros of working at JCPenney

Great family environment at the store level.

Cons of working at JCPenney

Turnover in top management of the company.

JCPenney benefits

Flexibility and work-life balance afforded to be by my district manager.

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5.0
A zippia user wrote a review on May 2020
Pros of working at JCPenney

Everybody is so open and nice that I had no problem approaching someone whenever I had a problem.

JCPenney benefits

The home office provides a lot of amenities to their employees from daycare to a gym to even getting a massage. I was impressed by how much they had to offer.

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4.0
A zippia user wrote a review on Apr 2020
Pros of working at JCPenney

talking to other and making new friends. it also helped with my time and i liked how my schedule was

Cons of working at JCPenney

none

JCPenney benefits

lots of discounts

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4.0
A zippia user wrote a review on Apr 2020
Pros of working at JCPenney

I enjoyed Customer Service as my everyday job. I made sure the customer was able to find whatever he/she needed whenever and however I had a chance

Cons of working at JCPenney

Rude, unperfessionalism

JCPenney benefits

Coworkers

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4.0
A zippia user wrote a review on Mar 2020
Pros of working at JCPenney

Customer service and courtesy to customers to fulfill their desires

Cons of working at JCPenney

Working holidays

JCPenney benefits

Overtime and holiday bonus

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1.0
A zippia user wrote a review on Mar 2020
Pros of working at JCPenney

Nothing

Cons of working at JCPenney

Get treated like an idiot when asking a question

JCPenney benefits

No longer working there

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3.0
A zippia user wrote a review on Feb 2020
Pros of working at JCPenney

My coworkers and I have become quite the team and enjoy their effort

Cons of working at JCPenney

The leadership, toxic negativity. Zero trust. Micromanage everything

JCPenney benefits

None

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at JCPenney

Great benefits

Cons of working at JCPenney

Great benefitsEnvironment

JCPenney benefits

401K plan Commission an all star benefits

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5.0
A zippia user wrote a review on Apr 2019
Pros of working at JCPenney

I love all my associates

Cons of working at JCPenney

Pay is Low

JCPenney benefits

Health Care and Working for a great company

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A reddit user wrote a review on Apr 2017
[+archibald_](https://www.reddit.com/r/IAmA/comments/64ago3/iama_jcpenney_associate_in_a_dying_world_of/dg19evy/): I worked under Ron Johnson in Apple retail during their massive success of Apple retail stores, and then he left to head up JCP. What do you think was the reason he failed so rapidly at JCP?

[+caleeksu](https://www.reddit.com/r/IAmA/comments/64ago3/iama_jcpenney_associate_in_a_dying_world_of/dg1bhzt/): Former corporate employee here: he had a ton of amazing ideas, but forgot about the core customer. He should have tested the pricing strategy - most people say they want a straightforward price, but when it comes to shopping, that customer prefers to play the coupon shopping game. He also killed some very successful private label brands like St. John's Bay. He actually had some amazing ideas and the store experience was stronger, but not testing and going after the aspirational customer was killer. After I left corporate the first time and went to work for another retailer, I remember going into a newly remodeled store and thought it was fabulous. And then I remembered I'm not the target customer at all, and realized they were totally effed. Attract the new customer, sure, but don't throw away the existing, especially the ones who are in the target demographic. It's not as many old ladies as many would guess.

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A reddit user wrote a review on Apr 2017
Did your store get appliances? That's the department I currently work at and I am constantly struggling with all sorts of stock issues and not being able to resolve customer issues very easily. Don't you think the associates should have more power in store when using findmore? Just to cancel an order (wrong address by accident, noticed the color was wrong, etc) I'm told has to be called in and reported to customer care within like, a minute or else it can't be canceled. Like what the hell.

We are in the process of getting them. They are doing the remodel soon for them and they will be here next month at the latest. I imagine its going to be rough lol.

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A reddit user wrote a review on Apr 2017
If you live in California or any other progressive state minimum raise is rising every year. As a former retail worker for a large chain, I was really upset when they wouldn't adjust your wages for the higher level employees accordingly/promptly. At one point the entry level employees and the managers who have been in position for 2 years are making a .25cent difference. Really big moral crusher. Has JC Penny been offering wage increases based on minimum wage increases for all team members? Also have they been pretty good about performance reviews each year?

They have not been raising employees pay with the minimum wage increases. The performance evaluations did result in a raise as of a couple years ago but it was small, like 2 to 3%

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A reddit user wrote a review on Apr 2017
how many bras have you sold?

Not all too many really but old lady customers will come up and ask you to help them find the bra style theyre looking for and straight up start stripping.

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A reddit user wrote a review on Apr 2017
Nothing against YOU, but I have been wondering for years how Pennys has survived THIS long. Any ideas??

Old lady couponers and crazy Black Friday customers that boycott our store for opening at 3pm on Thanksgiving but yet still show up at the doors at 2:30pm waiting.

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A reddit user wrote a review on Apr 2017
I need to find a job, but all the jobs I can find are retail, and I have no idea how to react to angry customers and reddit has me scared of retail. Is there any hope? How do I learn to deal with angry people?

If you want to get into retail angry customers can be annoying but the easiest way is just dont let it get to you. If you have a bad customer then if it's a problem you cant fix within your jurisdiction then call for a manager and let them handle the person and as soon as they leave forget their exist.

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A reddit user wrote a review on Apr 2017
There's been a lot of talk about a "retail apocalypse" facing the United States, with [30,000 job losses a month so far in 2017.](http://www.businessinsider.com/jobs-report-retail-employment-apocalypse-2017-4) Do you think retail chains like JCP will survive the 2010s or are we really headed for a world without Malls and big box stores?

I think JCP will make it through the 2010s but i dont see it being around till 2030.

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A reddit user wrote a review on Apr 2017
How clearly did you see this coming and for how long? I worked at Radioshack a couple years ago and figured out in the first week it was going down the drain. JCP did seem pretty empty when I came in and was looking at a management position there. This was at one of the US's biggest malls.

Its been coming a while probably about 2 years ago this time it became super noticeable. Fun people to work with, but scary company to work for.

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A reddit user wrote a review on Apr 2017
How much is an Associate Discount?

Currently, our Associate discount is 20% off and if we use our JCP Credit Card its 25% off. When I first started it was 25% off everything credit card or not credit card.

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A reddit user wrote a review on Apr 2017
As a customer, when ever a retail employee checks one of my bills for counterfeits, I make the same hilarious joke, but I normally get death stares. Why is that? What I say is "I just made it today.", and then I give a reassuring wink.

As a retail worker, believe me: it's not hilarious. Or at least it was the first time we heard it the first day we started working. People make the exact same jokes to us every single day, to the point where we can anticipate them based off the situation. Another extremely common one is when a customer notices an item doesn't have a price tag on it and jokes "oh I guess it's free then, right?" Also stores take fraud very seriously, and employees have been fired for missing large counterfeit bills before.

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A reddit user wrote a review on Apr 2017
The constant pushing me and my wife about signing up for the in-store credit card was a huge reason we stopped shopping there. Can you please pass along the message to the higher ups that this method is an absolute turn off?

We try to pass it along but it's how the company makes money and the companies religion is making money. Trust me associates hate that they have to harass every customer about it but if we dont get one person a day to sign up then we get scolded about it. Only so many people are gonna want to sign up for a credit card and they only keep raising the goal for the day all the time.

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A reddit user wrote a review on Apr 2017
JCP stock is near an all time low right now with the announcement of the closure of the 140 plus stores. What do you think earnings with be like for Q1? What had management been saying? Don't hold out on the goods, I need some tendies.

Management tries to keep that stuff quiet so it can be hard to find out. I know our store is down in sales for the year but Im not sure by how much. Honestly, we dont normally find out until its publicly released.

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A reddit user wrote a review on Apr 2017
I love JCPenny. :( My main problem with retail stores is the obvious: I can usually find it cheaper and in a better style on Amazon. Have there been plans to work on online shopping, or do all the big stores just seem to be holding onto the cliff until Amazon finally steps on their fingers?

Every retailer is investing in online. The tricky part is that online sales aren't profitable - even Amazon doesn't make a profit on their sales. Huge revenue, but their profit comes elsewhere. Brick and mortar stores have to play in that space to compete, but they also have to figure out a way to keep customers coming inside. Apparel is Amazon's fastest growing category, but it's still a minuscule part of their business. Especially in women's apparel, where sizing is so inconsistent, customers still want to buy in store. It's one reason JCP is investing so heavily in special sizes, which is a growing segment and a marginalized customer who had been trained to buy online. But once you get her inside the store, she will also buy stuff in store for her kids, husband and house. Plus make up, accessories, shoes, etc.

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A reddit user wrote a review on Apr 2017
Do you think Amazon and other e-commerce businesses killed brick and mortar stores?

Not OP, but a former JCP corporate employee. Online stores aren't as large a percentage of total business as you would think, and they're normally not that profitable. Huge revenue, sure, but Amazon makes their money on cloud services. That's what allows them to do crazy things like two day shipping for a $5 item. A lot of the online only retailers, once you dig into their financials, aren't quite in the black. I think it does change the strategy, though, and retailers with brick and mortar and online have to really step up their game to make the shopping experience seamless. Most customers browse online first, even if they intend to buy in person. If they have a bad experience online, they'll only shop the store when desperate. You've also got to have strong logistics, allowing customers to get what they want quicker. If that comes in from fulfilling web orders from stores, or adding warehouses, you've gotta do it. And that takes a huge amount of investment. I think the biggest impact online shopping has had is on the expectation of the customer while shopping brick and mortar. Service is a huge differentiator, so JCP and others need to step that up in store.

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A reddit user wrote a review on Apr 2017
I bought socks at a jcpenny yesterday and the lady checking us out laid it on heavy with nasty old lady guilting about 'wow I wish I could not worry about saving money' spiel when we declined getting the jcpenny card; are you guys pay dependant on commission from signing people up for that? Is there a quota for per day basis for those cards? Also if someone gets the card, how would it be best used to make the most of its worth?

There is a sign up commission, but it's pretty small. Like $2 per app. They expect you to get so many per month. I worked in a JCP Catalog Dept. from '06 to '10 and we didn't see enough customers to ever hit ours, but they always let us slide. Best way to use it is to wait for the days where you get 15-20% of for using the card, use the card to pay, and then make a payment right there at the register for that amount. The interest rates are like 28 or 29%

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A reddit user wrote a review on Apr 2017
I worked at JCP in the early 90's. Back then, I sold suits and later athletic shoes. In those days it was a great job for a young person. We had a flexible schedule, health care (I paid $35/month $500 deductible), vacation days and we worked on commission. Some of the older workers selling suits and shoes made enough money to feed their families. In those days, a person with no real education could make $25,000/yr with benefits and a pension. Probably would be $40-50k these days. Then, I left the job for my career and actually came back over Christmas one year to make money for a quick down payment on a house I was buying. That would be an employment gap of 3 years. In that time JCP did away with commission associates. I still got commission because I was grandfathered in. Not the same store. Corporate America had found or little store and the people that actually bought the merchandise were re assigned in other duties and many were let go. A computer or someone outside of the market bought merchandise for us. That particular winter, we had 1400 pairs of Sorel boots sent to us. In a week they were gone. We called for more, and they told us that is what we were allocated. We got no more. We could sell that amount for much of the Christmas season each week. We were also sent a bunch of flip-flops that we clearanced right away. That was, too me, the death knell of JCP. It went down the toilet in the late 90's. When we were on commission and you came in for a pair of size 9's, we brought out an 8.5, 9, 9.5 and even another model shoe because we wanted the sale. The old-old people when I started in '91 used to say what a great company this was to work for and how they took care of you. People actually retired at 65 and got a gold watch. We actually got a coupon for a turkey at Thanksgiving. And everyone had the day off. Too bad. I loved working for them. They were a great company that valued their associates and let us make money knowing that they too, were making money. Then they had to have ALL of the money. Now, you go into a store and see the shelves in disarray and employees that don't care. And why should they care? The company does not care for them. James Cash Penney would cry a river to see what became of his company. Edit: I feel that if JCP wants to actually save their company they should return to their old ways. Bring back commission employees, bring back local buyers that understood what would sell in their market and offer benefits. I mean (back in the early 90's) we hung out together. When the Nike rep came to town, we worked with our shoe buyer and figured out what would sell. (Then we would hit the bar.) Today, when I walk into a store, I want someone to help me, so I can get out of there. Now, I go on Amazon because Penney's no longer offers VALUE, meaning quality merchandise and service. Back when I worked there (I already posted about that), we would sell a suit, mark it up for alterations and make sure we called the customer when it was ready. We handed them our card and developed a relationship with them. When they needed something else, they actually picked up the phone and called us, and we helped them out. If you work on commission, it is tough. In February, you barely make ends meet. In December, you are rich. You budget your money and it all works out. Some of the associates were hard-core, high-pressure salespeople and some would even steal your customers, but over all, most of us would take turns and approach you when you looked like you needed help. Many of the associates did not want to work on commission and were paid a higher wage and worked in accessory departments. They did not complain as they felt they are paid well and some would make the switch over. We actually dressed up for work each day, and at the morning's sales meeting before store opening got briefed on last year's numbers, where we want to focus our efforts and other news. You actually felt like your contribution today would matter for the company. Sorry for going on, but I think this company needs to go old school or it will be dead soon. I can buy Levi's anywhere. Give me a reason to come in and see you.

My grandmother was telling me about how great it used to be. She loved the turkey coupon. JCP let her move from store floor to payroll and then to accounting department at a time when women often weren't given those types of jobs. They also gave her paid time off when my grandfather was sick and dying. She's 100 years old and still gets her hair done at JCP and tells stories about working there. They used to take really good care of their people.

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A reddit user wrote a review on Apr 2017
Huh, last I heard, the JCP leadership was that Ron Johnson guy from Apple. Is high turnaround at leadership level a sign of trouble?

Ron Johnson caused 40,000 people to lose their jobs so they found a new guy

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The team at JCPenney

  • The founders of JCPenney are James Penney and William McManus.
  • The key people at JCPenney are Marc N. Rosen, James Penney and William McManus.
Key people
Marc N. Rosen
James Penney
William McManus

JCPenney rankings

JCPenney is ranked #44 on the Best Retail companies to work for in Texas list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

JCPenney salaries

Average JCPenney salary
$13.67
hourly
$28,425 yearly
Updated March 14, 2024

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JCPenney diversity

9.8
Diversity score
We calculated JCPenney’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of JCPenney’s workforce.
JCPenney diversity summary. Zippia estimates JCPenney's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated JCPenney's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of JCPenney's workforce.
  • JCPenney has 60,000 employees.
  • 70% of JCPenney employees are women, while 30% are men.
  • The most common ethnicity at JCPenney is White (61%).
  • 18% of JCPenney employees are Hispanic or Latino.
  • 11% of JCPenney employees are Black or African American.
  • The average employee at JCPenney makes $28,425 per year.
  • JCPenney employees are most likely to be members of the democratic party.
  • Employees at JCPenney stay with the company for 3.4 years on average.

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JCPenney office locations

JCPenney is headquartered in Plano, TX

Biggest JCPenney locations

RankCityJob countAvg. salary
1San Antonio, TX45$27,392
2Houston, TX27$27,262
3Phoenix, AZ22$28,945
4Austin, TX22$27,363
5New York, NY20$33,175
6San Diego, CA16$33,058
7Jacksonville, FL15$26,424
8San Jose, CA13$34,009
9Los Angeles, CA11$33,341
10Chicago, IL10$29,830

JCPenney financial performance

8.5
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

JCPenney currently has 11.2B in revenue. JCPenney's most recent quarter produced 1.8b (q3'2020).

JCPenney annual revenue

$18B
$15B
$11B
$7B
$4B
$0
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Highest paying JCPenney competitors

Compare JCPenney salaries to competitors, including Overstock.com, Staples, and Best Buy. Employees at Overstock.com earn the highest average yearly salary of $67,419. The salaries at Staples average $37,239 per year, and the salaries at Best Buy come in at $35,705 per year.
RankCompanyAverage salaryJobs
1$67,4190
2$37,2390
3$35,7050
4$35,2290
5$34,6450
6$33,8100
7$33,4960
8$32,0350
9$31,9650
10$31,9360
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JCPenney FAQs

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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of JCPenney, including salaries, political affiliations, employee data, and more, in order to inform job seekers about JCPenney. The employee data is based on information from people who have self-reported their past or current employments at JCPenney. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by JCPenney. The data presented on this page does not represent the view of JCPenney and its employees or that of Zippia.

    JCPenney may also be known as or be related to J C Penney Company Inc, J. C. Penney, J. C. Penney Company, Inc., JC Penney Co, JCPenney, Jcpenney, Penney OpCo LLC, THE JCPENNEY FOUNDATION, Jc'Penny and J'c Penny.