Consumer Discretionary Logo
J. C. Penney Company Logo

Working At J. C. Penney

Zippia Score 4.3

J. C. Penney overview

J. C. Penney Company, Inc. is an American department store chain with 864 locations in 49 U.S. states and Puerto Rico.
The staff at J. C. Penney come from unusually diverse demographic backgrounds. The company is 62.0% female and 39.2% ethnic minorities. J. C. Penney employees are more likely to be members of the Democratic Party than the Republican Party, with 63.2% of employees identifying as members of the Democratic Party. But those numbers could change quickly because the turnover rate at J. C. Penney is relatively high. Employees at J. C. Penney stay with the company for an average of 2.3 years before leaving. The average employee at J. C. Penney makes $45,318 per year. In comparison, some of its highest paying competitors, like Office Depot, Dillard's, and Dollar General, pay $69,544, $54,582, and $54,390, respectively.
J. C. Penney is an industry leader with 106,000 employees and an annual revenue of $12.5B that is headquartered in Plano, Texas.

The Organization’s Mission

JCPenney is executing a strategic Long Range Plan that consists of four integrated strategies aimed at building a deeper, more enduring relationship with our customers, increasing the engagement and retention of our Associates, and delivering industry leading financial performance to our shareholders.


Consumer Discretionary





Founded in



Plano, TX



Organization Type


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The team at J. C. Penney

What do people say about J. C. Penney


Zippia Official LogoZippia User April 2019

What Do You Like About Working There?

I love all my associates Show More
Zippia Official LogoReddit User April 2017

[+archibald_]( I worked under Ron Johnson in Apple retail during their massive success of Apple retail stores, and then he left to head up JCP. What do you think was the reason he failed so rapidly at JCP?

[+caleeksu]( Former corporate employee here: he had a ton of amazing ideas, but forgot about the core customer. He should have tested the pricing strategy - most people say they want a straightforward price, but when it comes to shopping, that customer prefers to play the coupon shopping game. He also killed some very successful private label brands like St. John's Bay. He actually had some amazing ideas and the store experience was stronger, but not testing and going after the aspirational customer was killer. After I left corporate the first time and went to work for another retailer, I remember going into a newly remodeled store and thought it was fabulous. And then I remembered I'm not the target customer at all, and realized they were totally effed. Attract the new customer, sure, but don't throw away the existing, especially the ones who are in the target demographic. It's not as many old ladies as many would guess.
Zippia Official LogoReddit User April 2017

Did your store get appliances? That's the department I currently work at and I am constantly struggling with all sorts of stock issues and not being able to resolve customer issues very easily. Don't you think the associates should have more power in store when using findmore? Just to cancel an order (wrong address by accident, noticed the color was wrong, etc) I'm told has to be called in and reported to customer care within like, a minute or else it can't be canceled. Like what the hell.

We are in the process of getting them. They are doing the remodel soon for them and they will be here next month at the latest. I imagine its going to be rough lol.
Zippia Official LogoReddit User April 2017

If you live in California or any other progressive state minimum raise is rising every year. As a former retail worker for a large chain, I was really upset when they wouldn't adjust your wages for the higher level employees accordingly/promptly. At one point the entry level employees and the managers who have been in position for 2 years are making a .25cent difference. Really big moral crusher. Has JC Penny been offering wage increases based on minimum wage increases for all team members? Also have they been pretty good about performance reviews each year?

They have not been raising employees pay with the minimum wage increases. The performance evaluations did result in a raise as of a couple years ago but it was small, like 2 to 3%
Zippia Official LogoReddit User April 2017

how many bras have you sold?

Not all too many really but old lady customers will come up and ask you to help them find the bra style theyre looking for and straight up start stripping.
Anonymous review of J. C. Penney

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J. C. Penney Rankings

J. C. Penney is ranked #32 on the Best Retail Companies to Work For in Texas list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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J. C. Penney Salaries

How much does J. C. Penney pay?
The national average salary for a J. C. Penney employee in the United States is $45,318 per year. Employees in the top 10 percent can make over $96,000 per year, while employees at the bottom 10 percent earn less than $21,000 per year.
Salary Score
Average Employee Earnings

J. C. Penney Salaries By Job Title

While the average employee salary at J. C. Penney is $45,318, there is a big variation in pay depending on the role. The higher paying positions at J. C. Penney include Hair Stylist, Store Manager, Supervisor, and Support Specialist. A typical Hair Stylist salary at J. C. Penney is $88,960. To get a better sense of the salaries at J. C. Penney, other roles such as Cashier and Order Filler can be considered as well. For comparison, the title Cashier at J. C. Penney earns $24,797 per year.
Hair Stylist
Store Manager
Support Specialist
Loss Prevention Officer

J. C. Penney careers

On average, employees at J. C. Penney stay with the company for 2.3 years. Employees most commonly join J. C. Penney after leaving Walmart. When they leave J. C. Penney, they most frequently get their next job at Walmart.

Average Length of Employment

J. C. Penney

2.3 years
Walmart2.1 years
Dillard's1.9 years
Kohl's1.5 years
Top Employers Before J. C. Penney
Walmart18.4 %
Macy's8.1 %
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Top Employers After J. C. Penney
Walmart19.2 %
Macy's9.9 %
Target6.5 %
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J. C. Penney Employee Political Affiliation

J. C. Penney employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a J. C. Penney employee was by Janet Dhillon. Janet Dhillon donated $7,250 to the Republican Party.

Democratic Party

63.2 %

Republican Party

36.8 %

Employee Political Donations

Janet DhillonAttorney
$7,250Republican Party
Uttam DhillonAttorney
$6,250Republican Party
Myron UllmanChief Executive Officer
$5,000Republican Party
Kimberly HarperSales
$2,500Republican Party
Thomas WardDesigner
$1,825Democratic Party
Sonja McGillAttorney
$1,750Democratic Party
Jolanta MarolaSupervisor
$1,400Republican Party
John SingletonSupply Chain Analyst
$1,250Republican Party
Indiana Perez MacIasSales Jewelery
$1,054Democratic Party
Lane RaffraySenior Manager
$1,000Republican Party
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J. C. Penney Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


> $1B

Founded in


Organization type


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J. C. Penney Competitors

Based on our research, similar companies to J. C. Penney are Office Depot, Dillard's, and Dollar General. The wages at Office Depot average higher than the other similar companies, where the median salary is $69,544 per year. The salaries at Dillard's average $54,582 per year, and the salaries at Dollar General come in at $54,390 per year.

Frequently Asked Questions about J. C. Penney

When was J. C. Penney founded?

J. C. Penney was founded in 1902.

How many Employees does J. C. Penney have?

J. C. Penney has 106,000 employees.

How much money does J. C. Penney make?

J. C. Penney generates $12.5B in revenue.

What industry is J. C. Penney in?

J. C. Penney is in the consumer discretionary industry.

What is J. C. Penney's mission?

J. C. Penney's mission statement is "JCPenney is executing a strategic Long Range Plan that consists of four integrated strategies aimed at building a deeper, more enduring relationship with our customers, increasing the engagement and retention of our Associates, and delivering industry leading financial performance to our shareholders."

What type of company is J. C. Penney?

J. C. Penney is a public company.

Who are J. C. Penney's competitors?

J. C. Penney competitors include Kohl's, Dillard's, Walmart, Target, Michaels Stores, Macy's, Nordstrom, Toys R Us, Lowe's, Bed Bath & Beyond, Dick's Sporting Goods, Ross Stores, Office Depot, Dollar General, Dollar Tree, Staples, Best Buy, Foot Locker, Nike, Advance Auto Parts.

Where is J. C. Penney's headquarters?

J. C. Penney's headquarters is in Plano, TX.

Are you an executive, HR leader, or brand manager at J. C. Penney?

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You can find out what it is like to work at J. C. Penney, also known as J C Penney Company Inc, J. C. Penney, JC PENNEY CO, JC Penney Co, JCPenney, JCPenney Company Inc, Jc'Penny and J'c Penny.

Zippia gives an in-depth look into the details of J. C. Penney, including salaries, political affiliations, employee data, and more, in order to inform job seekers about J. C. Penney. The employee data is based on information from people who have self-reported their past or current employments at J. C. Penney. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of J. C. Penney and its employees or that of Zippia.