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JCPenney jobs

- 2,604 jobs
  • Customer Experience Supervisor I - Wstfld @ Franklin Pk

    Jc Penney 4.3company rating

    Jc Penney job in Toledo, OH

    General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies Primary Responsibilities: * Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs. * Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics. * Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs. * Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources. * Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow. Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action. Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others. Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $19.00/Hr -USD $23.75/Hr.
    $19-23.8 hourly 7d ago
  • Omnichannel Associate - Southern Park Mall

    Jc Penney 4.3company rating

    Jc Penney job in Boardman, OH

    As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations Primary Responsibilities: * Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively. * Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner * jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register * General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process * Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, associates in this role will possess the following: * Work experience- Minimum 1-2 years * Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required * Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude * Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes * Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $12.00/Hr -USD $15.00/Hr.
    $12-15 hourly 21d ago
  • Asset Protection Specialist

    The Home Depot 4.6company rating

    Cincinnati, OH job

    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
    $27k-32k yearly est. 4d ago
  • Manager of Supply Chain Analytics, Warehouse

    Victoria's Secret 4.1company rating

    Reynoldsburg, OH job

    The Manager of Warehouse Analytics leads a team focused on developing and delivering analytical tools, insights, and reporting that empower warehouse operations teams to measure performance, monitor operations and identify improvement opportunities. This role owns the governance and evolution of key performance indicators (KPIs), ensures data integrity across systems, and partners closely with operations and finance leaders to drive data-informed decision-making. The ideal candidate will have warehouse operations experience and will be highly skilled in MicroStrategy, SAP ERP, and PkMS WMS, with a strong foundation in data governance, analytic tool/model creation, and cross-functional collaboration. Why You Belong Here At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Key Responsibilities: * Analytics Development & Enablement: * Build and maintain scalable dashboards, reports, and analytical models that support warehouse operations teams in identifying trends, bottlenecks, and improvement opportunities. * Ensure analytics are intuitive, actionable, and aligned with operational and financial priorities. * Identify opportunities to leverage AI and Machine Learning to reduce cost and improve warehouse efficiencies. * KPI Ownership & Performance Measurement: * Define, maintain, and evolve warehouse KPIs across all VS&Co DC's in partnership with operations and finance teams. * Ensure consistent reporting and interpretation of metrics across systems and stakeholders. * Data Governance & Quality: * Establish and uphold data governance standards to ensure accuracy, consistency, and reliability of warehouse data. * Collaborate with IT and business partners to maintain trusted data sources and definitions. * Cross-Functional Partnership: * Partner with warehouse operations to interpret data and uncover actionable insights. * Collaborate with Finance to align operational metrics with financial impact, support budgeting and forecasting, and validate cost-saving opportunities. * Technology & Tools: * Leverage MicroStrategy for BI reporting and visualization. * Integrate and analyze data from SAP ERP, PkMS WMS, Labor Management, Transportation Management, Kronos and other warehouse applications to provide a comprehensive view of warehouse performance. * Support automation and digital enablement initiatives through advanced analytics. * Team Leadership & Development: * Lead, mentor, and develop a team of warehouse-focused analysts. * Foster a culture of curiosity, collaboration, and continuous improvement. Click here for benefit details related to this position. Minimum Salary: $96,500.00 Maximum Salary: $131,775.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications Qualifications: * Bachelor's degree in Supply Chain, Data Analytics, Industrial Engineering, Finance, or related field (Master's preferred). * 5+ years of experience in warehouse analytics, operations support, or supply chain data analysis. * Hands-on experience with MicroStrategy (or similar Business Intelligence platform), SAP ERP, and PkMS WMS. * Strong proficiency in SQL, Excel, and data modeling. * Expertise with R, Python, and statistical programming for advanced analytics and modeling. * Experience presenting data, models, and analysis to warehouse leadership to support strategic and operational decisions. * Proven ability to translate data into insights that drive operational and financial decisions. * Proven leadership experience both developing people and delivering results. * Project management skills and demonstrated ability to leverage them to deliver results. * Excellent communication and stakeholder engagement skills. * Superior organization and attention to detail Preferred Skills: Experience in Lean Six Sigma or other continuous improvement methodologies. * Familiarity with machine learning or AI applications in logistics. * Strong understanding of data governance frameworks and KPI lifecycle management. * Ability to manage multiple priorities in a fast-paced environment. #LI-SM1 We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $96.5k-131.8k yearly 8d ago
  • Assistant Buyer- International

    Victoria's Secret 4.1company rating

    Reynoldsburg, OH job

    The Assistant Buyer is a US-based, hybrid role that supports the volume and growth expectations of the Victoria's Secret UK/Ireland omnichannel business. Through end-to-end management of assortment and buying systems and the execution of a market specific digital strategy, this role works with both US and international partners to deliver the global brand with a UK customer focus. A successful Assistant Buyer is an organized, curious, self-starter that can prioritize competing deliverables and manage multiple seasons and categories simultaneously. The Assistant Buyer is great role to learn and participate in building and executing an assortment from beginning to end - from selecting and ranking choices, to influencing go-to-market strategy in both stores and ecommerce. Someone in this role will have exposure to multiple areas of the business, such as merchandise planning, merchandising, digital, production, and supply chain. RESPONSIBILITIES * Supports merchandising team by being the subject matter expert in areas including, but not limited to: system utilization, data entry, and SKU/order management * Manages assortment data in the assortment tool, tracks changes and maintains accuracy throughout milestones to ensure deliverables are met * Drives accuracy of product delivery through excellent executions, timely, cross-functional communication, and management of documentation * Assists with design and production coordination * Builds relationships with international and digital counterparts to facilitate exchange of information, best practices, and assortment strategy updates * Collaborates with cross-functional partners to ensure raw material commitments are provided * Prepares and passes final orders * Builds digital trading strategy with cross-functional partners - including product page structure, naming, and outfit/match back selection * Potential for additional growth opportunities into other responsibilities and areas of interest (patterning, testing, assortment analysis, visual merchandising) * On-site attendance (Columbus, OH) will occasionally be required for cross-functional and product meetings Click here for benefit details related to this position. Minimum Salary: $65,000.00 Maximum Salary: $83,685.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications QUALIFICATIONS * Retail store experience preferred * Experience in multi-category management, MP&A, or buying preferred * Strong written and verbal communication skills, ability to adjust for a global audience * Observant - with particular attention to numbers and product details * Curious & resourceful - strategic thinker and problem solver * Passion for delivering results while maintaining flexibility * Proficiency in Excel required; will also work in PowerPoint, Google Sheets, Google Slides * Ability to prioritize and work independently * Strong analytical skills: ability to analyze and understand quantitative data * Bachelor's Degree preferred We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $65k-83.7k yearly 8d ago
  • Manager, Visual Merchandising Intimates & Pink - International

    Victoria's Secret 4.1company rating

    Reynoldsburg, OH job

    Manager Visual Merchandising - Victoria's Secret Intimates & Pink - International Your Role The Manager of Visual Merchandising plays a pivotal role in shaping and elevating the brand experience across Victoria's Secret International markets. This position is responsible for leading seasonal visual strategies that drive brand equity, deliver intuitive customer experiences, and scale effectively across diverse store environments. The role requires close collaboration with Merchandising, Design, Marketing, and Store Operations teams to ensure visual execution aligns with business objectives and enhances profitability. Why You Belong Here At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Your Impact * Partner and build relationships with the US teams to understand Brand strategy while advocating and influencing for International opportunities * Adapt and implement global Visual Merchandising strategies with consideration for sales performance and brand experience * Oversee seasonal Visual Merchandising for designated categories, develop presentation translations to support international nuances including product category and market distortions * Lead seasonal visual planning for assigned categories, tailoring presentations to reflect international market nuances and product distortions * Validate floorset maps, delivery updates, and product tiers; oversee creation of Visual Merchandising tools, including the Brand Guide * Influence Merchant teams by providing dimensional insights into seasonal presentations and identifying tier opportunities * Collaborate with merchants to understand product collections and key item strategies * Present weekly to cross-functional partners to secure alignment on visual merchandising direction * Closely work with creative team to understand and influence creative concepts that impact the visual merchandising including: market nuances, distortions and marketing offsets Partner internally and externally to optimize seasonal space planning and support field Visual teams * Work directly with Field Store and Visual leadership to identify opportunities, gain client/associate feedback, and explore continued presentation development to achieve optimal execution and selling success * Present and provide insight for each floorset to internal and external teams through various meetings and communication tools * Partner with Store Operations to optimize merchandise flow and execution of chain and test directives Click here for benefit details related to this position. Minimum Salary: $84,200.00 Maximum Salary: $114,975.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * 5-7 years of experience in Visual Merchandising or a related creative/design role * Bachelor's degree in Marketing, Fashion Merchandising, or Design preferred * Proven success in executing strategic visual plans and delivering impactful brand experiences * Strong styling expertise and ability to translate trends into compelling presentations * Experience in talent development and team leadership * Creative thinker with strong conceptual and problem-solving skills * Exceptional communication and presentation abilities * Highly organized with acute attention to detail * Proficient in Microsoft Office Suite and Adobe Creative Cloud * Ability to work in a fast-paced environment and act decisively * Travel - Domestic/International as needed We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $84.2k-115k yearly 8d ago
  • Summer 2026 Merchandising Internship with Victoria's Secret & Co.

    Victoria's Secret 4.1company rating

    Reynoldsburg, OH job

    Your Role Victoria's Secret & Co. is looking for summer 2026 merchandising interns! This internship will provide the opportunity for a comprehensive omni merchant learning experience with an innovative retail brand. Integrated in the program are opportunities to learn, research, and propose actionable, customer centric, findings to better support the business and drive growth within the brand. Merchandising internships are hybrid 3 days a week. All areas will be based in Columbus, OH minus Beauty based in New York, NY. Why You Belong Here At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Your Impact Assist in updating and maintaining the data entry (for Stores and Digital channels) into Flex PLM and SAP used to initiate product development to cross functional partners. * Support the merchant team in preparation for key weekly business meetings. * Manage merchant samples. * Provide support in executing both business and strategic planning. * Support the merchant team in compiling qualitative feedback for specific projects, such as current assortment learnings and testing. * Conduct store visits to gain customer insights used to help architect/influence future assortments as well as conduct regular scans of competitors. * Participate in a variety of projects/events including: cross functional on-boarding ,classroom learning competitive analysis, in-store experience activities, researching white space opportunities Minimum Salary: $23.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications Your Experience Working towards a degree or equivalent experience * Must be able to work 40 hours per week for at least 12 weeks in our Columbus, Ohio or New York, NY offices * Proficient in Microsoft Office programs such as Outlook, Word, PowerPoint, Excel * Demonstrate a strong desire to learn * Exhibit flexibility with schedule to accommodate the business needs * Excellent verbal and written communication skills * Strong analytical and financial acumen We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $23 hourly 8d ago
  • Customer Experience Supervisor I - Eastgate Mall

    Jc Penney 4.3company rating

    Jc Penney job in Cincinnati, OH

    General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies Primary Responsibilities: * Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs. * Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics. * Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs. * Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources. * Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow. Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action. Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others. Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $19.00/Hr -USD $23.75/Hr.
    $19-23.8 hourly 43d ago
  • Sales & Customer Service Call Center Specialist - Remote

    Victoria's Secret 4.1company rating

    Remote or Cleveland, OH job

    We are seeking enthusiastic, sales-driven, work-from-home Sales & Customer Service Call Center Specialists with expertise in exceptional customer service and sales skills to join our high-performing team. In this virtual phone role, you will create Customers for Life by recommending and selling our products, providing information, and prioritizing a one-call resolution for customers and store associate concerns. Check out this Realistic Job Preview Video we have provided to get to know us a bit better The base pay is $15.00/hour, with an additional pay of 10%/hour shift differential during evening hours and all day on Saturdays and Sundays. Click here for details on the benefits related to this position. Your Impact * Utilize sales skills to make multiple product recommendations with customers on every call. * Assist customers and store associates via inbound phone calls with orders, sizing, general inquiries, and website navigation. It may include inquiries about lost packages, exchanges/returns, shipping, and billing. * Efficiently field questions and resolve customer issues while utilizing negotiation skills aligned with company policy and procedures. * Achieve excellent customer satisfaction scores on every call. * Consistently enter accurate data into the company database. * Follow work schedule as assigned. Your Experience * Ability to balance continuous incoming phone calls in a quiet, distraction-free environment * Sales and customer service experience, including making product recommendations, resolving issues, utilizing negotiation skills, answering questions, and providing information * Professional communication skills * Intermediate computer skills online and within the Microsoft Office suite (including Teams). * Ability to perform basic mathematical computations * Previous call center experience recommended * Regular and reliable attendance is required * Must pass a background check Technical Requirements * Desktop or Laptop computer with the most current version of Microsoft Windows or mac OS * *Chromebooks, tablets, smartphones, ThinkPads, and all other app-based devices are not compatible * Hardwired Ethernet connection from router to computer *Wi-Fi internet is not compatible * At least two monitors, a built-in or wired web camera (1080p or 720p), and a wired USB headset with a microphone * High speed Internet of 100+ Mbps or higher * Dedicated workspace free from distractions Schedules * Afternoon and evening shifts ending as late as Midnight Eastern Time * Must work at least one weekend day per week (Saturday or Sunday) along with required overtime * Training schedule will vary from the accepted work schedule * The schedule that you accept at the time of the offer cannot be changed An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15 hourly 8d ago
  • Pricing Manager

    Victoria's Secret 4.1company rating

    Reynoldsburg, OH job

    Your Role: The Pricing Manager will build and maintain the pricing strategy for the Victoria's Secret North America businesses (VS, Pink, Beauty, and Outlet) for both the Store and Digital channels. The Pricing Manager will lead a team of analysts providing guidance and support to daily activities and supporting their individual growth and development. Why You Belong Here: At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Your Impact: * Manage the end-to-end process of executing pricing strategies * Work with cross functional partners to coordinate business critical events * Build and maintain pricing process and history for the organization * Manage pricing set-up for all promotions, price changes and markdowns * Coordinate mid-season sale and semi-annual sale markdown execution * Collaborate with cross-functional leadership to communicate system capabilities and constraints, guiding offer setup decisions aligned with business objectives * Partner with technology teams to enhance offer setup software, contributing to requirements, testing, and implementation * Collaborate with Store Operations as it pertains to store communication pricing direction * Support MP&A team business analysis and make recommendations as it pertains to markdown and pricing strategies * Execute pricing activities in support of the company's testing agenda * Have a strong understanding of legal requirements as it pertains to pricing * Continue to evolve business process for pricing strategies and support innovative thinking within the brand * Perform pricing analysis and reporting to support key business initiatives as required * Monitor and update Canadian store pricing conversion as needed * Work with Marketing team to approve Canadian marketing before print production Click here for benefit details related to this position. Minimum Salary: $110,200.00 Maximum Salary: $150,360.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications Your Experience: * Bachelor's degree required * 5-10 years previous work experience in pricing, allocation, merchandise planning or financial analysis, preferably in a retail environment * Experience with cross functional projects and teams * Detail orientated * Strong communication, interpersonal and decision-making skills * Strong negotiation skills required * Strong PC skills including Microsoft Excel * Ability to work flexible hours including some nights, weekends and holidays as directed by business needs * Financial/retail math experience * Experience with SAP or XC Commerce systems preferred We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $110.2k-150.4k yearly 8d ago
  • Sr Transportation Analyst (Outbound to Store)

    Victoria's Secret 4.1company rating

    Reynoldsburg, OH job

    Why You Belong Here At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Position Summary * Support the network established to service retail store deliveries, storage, as well as reverse logistics needs. * Support strategic partnerships within a newly established parcel and delivery agent carrier network that services over 800 stores nationwide, enabling time-definite delivery of more than 7 million cartons annually with a retail value exceeding $4B. * Build and maintain strong working relationships with brand and store operations teams to ensure transportation changes, initiatives, and plans are effectively integrated into domestic operations. * Participate with cross-functional teams to identify continuous improvement opportunities, including performance drivers, trend analysis, and reporting related to store delivery and ancillary network logistics services. As a Sr. Transportation Analyst, you will: * Contribute to the development and execution of strategies that improve the store's delivery experience, reliability, and cost efficiency in partnership with internal and external stakeholders. * Support the development and ongoing management of Victoria's Secret domestic transportation network, including (but not limited to) inbound, outbound, delivery agent, and reverse logistics operations. * Provide data-driven recommendations for new network capabilities and enhancements that directly support store operations. * Support internal performance reporting by analyzing key transportation and delivery metrics, identifying trends, risks, and improvement opportunities. * Collaborate with internal and external partners to develop operational strategies and contingency plans across varying forecast scenarios. * Coordinate and participate in formal carrier service reviews, supporting performance evaluation, issue resolution, and continuous improvement initiatives. * Support and guide junior team members as they monitor daily operational reporting and investigate identified issues or improvement opportunities. * Demonstrate agility by responding effectively to change, maintaining a positive attitude, and continuously learning new processes, tools, and ways of working. * Lead transportation initiatives and projects-such as carrier onboarding, process improvements, or new operational pilots-from planning through successful execution. * Proactively identify operational risks and partner with internal and external teams to develop and execute mitigation plans. * Lead discussions with cross-functional leaders regarding upcoming volume trends, service updates, market conditions, and network performance. Click here for benefit details related to this position. Minimum Salary: $74,500.00 Maximum Salary: $99,750.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications Qualifications * Bachelor's degree in Business Management, Transportation, Logistics, or a related discipline preferred. * 4-7 years of experience in transportation or logistics, with a strong focus on parcel shipping and delivery agent/courier operations. * Demonstrated integrity, collaboration, and interpersonal skills, with the ability to influence outcomes across teams and functions. * Strong analytical and decision-making skills, with the ability to independently assess situations, draw conclusions from data, and follow through on execution. * Proven ability to operate effectively within a matrixed organization and communicate with internal and external partners at multiple levels. * Strong organizational, communication, and time-management skills, with the ability to adapt to shifting priorities in a fast-paced environment. Experience with SharePoint, Outlook, and Microsoft Teams preferred. * Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and data formatting. Broader Microsoft Office proficiency required. * Working knowledge of transportation and logistics systems and technology platforms. Experience with Descartes and E2Open TMS preferred. * Willingness to travel up to 20% (or more as needed) to support store operations across the contiguous United States. #LI-SM1 We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $74.5k-99.8k yearly 8d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Mentor, OH job

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1007975BR Location Number 000168 Mentor OH Store Address 7830 Plaza Blvd$15 - $17.88 /hr Pay Range $15 - $17.88 /hr
    $15-17.9 hourly 3d ago
  • Salon Esthetician - Wstfld @ Franklin Pk

    Jc Penney 4.3company rating

    Jc Penney job in Toledo, OH

    At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Every day, we exude passion, integrity, teamwork, leadership, pride, and respect! Be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before and are driven to respond in a timely fashion by listening and interacting. The Esthetician is a licensed beauty professional that consults with clients to assess beauty needs and provide appropriate skin care and hair removal services. What We Look For . Engages with clients - You are all about the relationship. You know that building trust and comfort with your clients is what leads to providing a great service. You listen and educate your clients on the right services or products that enhance the way they feel about the way they look. . Provides skin care treatments - You are a skin care expert! You are a pro at providing facials, extractions, cleansings, and other non-invasive skin treatments. Making clients look great and feel great through your efforts is your passion. . Provides hair removal services - Unwanted hairs? No problem! You know just what to do to address trouble areas and keep everything under control. You make your clients feel confident and secure by providing these top-notch services. . Participates in operations - You take pride in your work, keeping your assigned area clean and upholding the standards of sanitation and sterilization as directed by law and company policies and procedures. You keep a well-stocked and maintained treatment room that would impress any beauty professional. . Builds Your Business - You are always on the lookout for new clients in the salon! You partner with the salon designers to identify clients that may benefit from your special services. Qualifications . Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others . Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes . Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency Start your future at ******************* This position offers commission pay designed to reward you for your personal achievement and contribution to our success. . 50 - 70% commission based service sales* . 10% retail commission with a service * Commission based on credential level, productivity and service sales. Esthetician, Sr. Esthetician or Master Esthetician. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $11.00/Hr -USD $16.00/Hr.
    $11-16 hourly 19d ago
  • Overnight Inbound (Stocking) (T1010)

    Target 4.5company rating

    Amherst, OH job

    Starting Hourly Rate / Salario por Hora Inicial: $16.75 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement * Experience executing daily/weekly workload to support business priorities and deliver on sales goals As an Inbound Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: * Execute a detailed, accurate and efficient sorting operation. * Stock, organize and store reserve product and straighten merchandise on sales floor. * Maintain product availability on the salesfloor for GM categories. * Operate powered equipment as necessary while unloading freight or moving merchandise. * Process defective merchandise and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations. * Demonstrate a culture of ethical conduct, safety and compliance. * Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. * Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. * Create a welcoming experience by greeting guests as you are completing your daily tasks. * When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. * Thank guests and let them know we're happy they chose to shop at Target. * All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be an Inbound Expert. But, there are a few skills you should have from the get-go: * Must be at least 18 years of age or older * Welcoming and helpful attitude toward all guests and other team members * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed * Work both independently and with a team * Resolve guest questions quickly on the spot * Attention to detail and follow a multi-step processes * Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Accurately handle cash register operations as needed * Climb up and down ladders * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds * Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary) Find competitive benefits from financial and education to well-being and beyond at ********************************************** Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
    $16.8 hourly Auto-Apply 60d+ ago
  • Kitchen Designer

    Home Depot 4.6company rating

    Cincinnati, OH job

    Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering ā€œgood, better, bestā€ options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
    $66k-94k yearly est. 60d+ ago
  • Beauty Consultant - Southern Park Mall

    Jc Penney 4.3company rating

    Jc Penney job in Boardman, OH

    General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowledge to enhance and enrich our client's lives. Primary Responsibilities: * Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience * Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends * Participates in activities in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client * Models strong beauty business values and culture Core Competencies and Accomplishments: * Strong communication and relationship building skills At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $13.50/Hr -USD $16.88/Hr.
    $13.5-16.9 hourly 27d ago
  • Merchandise Planner, PINK

    Victoria's Secret 4.1company rating

    Reynoldsburg, OH job

    Your Role: Merchandise Planner serves as the business manager for a book of business and is primarily responsible for translating the Merchants vision into viable plans and profitable results. The Planner is responsible for developing and maintaining sales, inventory and margin plans that tie to financial targets for an assigned Sub-Brand or Category. Plans will begin at the Sub-Brand or Category level and will drive to choice-level (Style/Color) plans, creating targeted assortments by cluster of stores with similar selling characteristics. In partnership with the Merchant, the Planner drives to additional value through optimizing the assortment for these store clusters. In collaboration with the Demand Forecaster, the Merchandise Planner generates demand plans, which incorporate statistically-based forecasts, merchandise plans and business knowledge. Demand plans provide the basis for future merchandise plans, as well as a forward-looking expectation of sales to inform the distribution process. The Merchandise Planner reports to the Manager, Merchandise Planning. Why You Belong Here: At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Your Impact: Pre-Season * Build and refine a class/sub-class plan based on guidance from Category and Attribute plans created by Strategic Planning - the class/sub-brand plan is a weekly dollar and unit merchandise plan by class, sub-brand and potentially subclass * Partner with Merchants to create and maintain a seasonal theme-based assortment list and volume targets by store grouping (format, cluster, etc) * Develop assortment plans for sales, margin and inventory to the style/choice level by store groupings (cluster/format, etc) in support of productivity and financial targets * Use demand forecast, pattern after items, targets from attribute and category plans, test results and historical trends * Incorporate impact of events and entrance/exit strategies * Propose initial and promotional pricing by item Participate in consensus planning with demand planner; collaborate to drive to one number sales plan with recommendations for events, based on class plan and forecast * Communicate merchandise plans to other functional groups as follows: * Logistics for their review from a capacity standpoint. Information gained is then reconciled with the plan; issues reviewed and discussed together * Finance to inform their rolling business plan; together review and discuss any related issues * Stores to inform their labor estimates * Compliance to inform of possible categories for new product quality, testing and regulatory considerations * Customer Marketing to give strategic direction for the development/refinement of their seasonal campaign plans * Support the Sales & Operations Planning process by assisting in the preparation of materials for purposes of evaluating and resolving supply/demand imbalances * Identify test candidates that fit with merchandise strategy In-Season * Analyze and reflect current trends in performance of strategy based on actual sales performance; revise in-season plans for sales and profitability, control inventory levels * Partner with Merchant to develop and propose tactics in response to current business trends * Manage and execute promotional and liquidation strategy * Manage the assortment to approved inventory targets * Communicate revisions both within the team and cross functionally * Work with Demand Forecaster to formulate alternate event options * Actively manage inventory levels pulling up, pushing back or cancelling orders; and by working with Inventory Deployment to recommend reorders Reporting/Analytics * Analyze performance for area of responsibility relative to performance of plan and trend for both period and season sales, margin and inventory * Prepare recommendations and alternatives for key financial meetings/decisions in order to maximize sales and margin and optimize inventory productivity, in partnership with Merchant. * Perform trade-off analysis on impact of new items to the assortment identified at a sub-brand level and provide financial planning recommendations Integration Points * Partner with Strategic Planning to inform, reconcile and revise financial targets based on the category and attribute plans * Participate in consensus planning with Demand Forecasters; collaborate to drive to one number plan and recommendations for event modeling * Partner with Inventory Deployment to establish and implement short- and long-term inventory management objectives and review order quantities * Work with cross-functional partners to make informed decisions on promotional events and season planning, exit strategies, new item launches and collections; provide recommendations in response to financial targets * Assist Merchandising, Logistics and Production to optimize flow of goods from suppliers to warehouses, distribution agents and fulfillment centers. * Work with demand forecasting to improve reliability through demand plan accuracy * Integrate with Space Planning to represent the opportunities and constraints that the physical environment creates at store level, monitor results from tests, launches and edits Click here for benefit details related to this position. Minimum Salary: $84,200.00 Maximum Salary: $114,975.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications Your Experience: * 5-7 years of retail planning, demand forecasting experience, inventory management, allocation, assortment planning, or replenishment experience, financial planning or financial analysis experience * Bachelor's degree in finance, operations, economics, business, statistics * Strong technical skills in Microsoft Excel or related planning, finance or analytical systems * Experienced in data management systems, like JDA Enterprise Software Enterprise Planning suite Additional Preferred Experience: * Merchant or merchandising experience a plus * Requires strong problem-solving and analytical skills; strong aptitude with numbers; retail math skills * Positive business influence skills * Able to identify and influence critical stakeholders, proactively problem solve, and recommend solutions * Strong communication and presentation skills: concisely presents complex information and recommendations in terms meaningful to a variety of audiences * Demonstrated leadership capability and executive presence * Optimization Mindset - designs and develops models/plans to optimize decisions * Builds collaborative partnerships cross-functionally; identifies/influences critical stakeholders * Ability to articulate detailed action plans to successfully accomplish goal * Understands and executes against business strategy and goals * Makes decisions with limited information but also able to synthesize large quantities of data to drive business decisions * Ability to meet deadlines and handle multiple tasks/projects * The ability to work in a fast-paced, dynamic environment with various levels of management We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $84.2k-115k yearly 8d ago
  • Store Executive Intern (Store Leadership Intern) - East St Louis, MO (Starting Summer 2026)

    Target 4.5company rating

    Shiloh, OH job

    The pay range per hour is $26.00- $27.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* The core role requires you to report and perform job duties primarily on-site at the store location(s) in the East St Louis, MO area. There will be no relocation offered for this position. ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT THE STORES EXECUTIVE LEADERSHIP INTERNSHIP Experience firsthand what it's like to lead a retail team within a Target store. This internship is a paid 40 hr/week, hands-on training program to develop and prepare for your store leadership. As a Stores Executive Intern, you will get a valuable realistic preview of the Executive Team Leader role (Assistant Store Manager) over a defined period of time. Within this store management internship, you will work closely with other managers and team members to develop an understanding of how Target's retail business works and what it takes to excel in a management role. You will be introduced to multiple areas of the store's business, but the majority of your time will be spent leading amongst the team, identifying and working towards store priorities, and delivering great guest service. This program is designed to teach individuals how to lead within a retail store amongst the store team: * You'll learn about how to drive guest experience and how to impact your store's financial, team, and operational performance. * You'll work alongside a mentor and learn how they effectively lead their department within the store. * You will have the opportunity to step into leading your Mentors departments- of course, we will be there to guide you and help you learn along the way! * You will spend your days learning to lead and motivate a team, drive sales results, merchandise products, and provide an exceptional experience for our guests. * Your development will be a top priority of ours, and to ensure you're feeling supported, you can expect ongoing developmental conversations. * While you'll lead and support the execution of daily operations by working beside your team members, your leadership will build the culture and guide your team to grow and achieve goals. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The goal of the Stores Executive internship is to provide a realistic job preview of an ETL role. The role of a Stores Executive Intern can provide you with the skills and experience of: * Guest service fundamentals and experience building and managing a guest first team culture across the store * Guest engagement; problem-solving and resolution * Retail business fundamentals * Setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals * Managing a team of hourly team members and team leaders while creating business strategies and goals * Recruiting, selecting and talent management of hourly team members and leaders As a Stores Executive Intern, no two days are ever the same, but a typical day will most likely include the following responsibilities: * Spending time on the store salesfloor and backroom leading amongst team members and aligning the team on daily business priorities * Working alongside your Executive Team Lead (ETL) mentor and other leaders in the building to gain an understanding of their roles * Leading through daily priorities (stocking shelves, ensuring a safe and welcoming environment that's inviting to guests, helping build displays within the store, etc.) * Partnering with leaders regarding team member performance by teaching, coaching, training, and delivering timely performance feedback * Addressing team member concerns and removing hurdles to ensure smooth operations and goal attainment * Leading/presenting at daily huddles with peer/leadership team * Planning daily goals and organizing plans within the building * Providing summary of results and priorities with peer/leadership team * Working with store leaders each day to set goals and expectations * Reviewing business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas. Work with store leaders each day to set goals and expectations * Delivering an exceptional guest experience by ensuring team members are knowledgeable and empowered to make it right for guests * Providing new ideas and recommend solutions to business or team opportunities * Taking the initiative to learn how to be a Target leader by seeking out opportunities for growth and development; continuously learning throughout the internship experience * Commit to learning Target's expectations of leaders and use them to personally develop by asking questions and seeking feedback * Actively participate in internship program training activities, developmental opportunities and events * Demonstrate a willingness to take strategic risks and take on new assignments * Demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment * Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices * Foster an inclusive, equitable, safe, and secure culture * Carry out principal duties and responsibilities by the department * Gain an understanding of all business areas to develop business acumen * Create a welcoming experience by greeting guests as you are completing your daily tasks. * When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. * Thank guests and let them know we're happy they chose to shop at Target * All other duties based on business needs ALL ABOUT YOU This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you how to be an effective leader within our stores. But there are a few things you need from the get-go: * Previous retail experience preferred, but not required * Strong interest in working in retail, specifically within our stores in management * Leadership skills and team-oriented thinking * Learn and adapt to current technology needs * Work independently and as part of a team * Manage workload and prioritize tasks independently * Welcoming and helpful attitude * Effective communication skills We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports, and information * Accurately handle cash register operations as needed * Climb up and down ladders as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally moving merchandise up to 444 pounds * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed * Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Find competitive benefits from financial and education to well-being and beyond at *********************************************. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $26-27 hourly Auto-Apply 17d ago
  • Customer Experience Lead-Easton Town Center

    Victoria's Secret 4.1company rating

    Columbus, OH job

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $19.25 Maximum Salary: $24.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $19.3-24 hourly 8d ago
  • Salon Esthetician - Great Lakes Mall

    Jc Penney 4.3company rating

    Jc Penney job in Mentor, OH

    At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Every day, we exude passion, integrity, teamwork, leadership, pride, and respect! Be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before and are driven to respond in a timely fashion by listening and interacting. The Esthetician is a licensed beauty professional that consults with clients to assess beauty needs and provide appropriate skin care and hair removal services. What We Look For . Engages with clients - You are all about the relationship. You know that building trust and comfort with your clients is what leads to providing a great service. You listen and educate your clients on the right services or products that enhance the way they feel about the way they look. . Provides skin care treatments - You are a skin care expert! You are a pro at providing facials, extractions, cleansings, and other non-invasive skin treatments. Making clients look great and feel great through your efforts is your passion. . Provides hair removal services - Unwanted hairs? No problem! You know just what to do to address trouble areas and keep everything under control. You make your clients feel confident and secure by providing these top-notch services. . Participates in operations - You take pride in your work, keeping your assigned area clean and upholding the standards of sanitation and sterilization as directed by law and company policies and procedures. You keep a well-stocked and maintained treatment room that would impress any beauty professional. . Builds Your Business - You are always on the lookout for new clients in the salon! You partner with the salon designers to identify clients that may benefit from your special services. Qualifications . Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others . Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes . Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency Start your future at ******************* This position offers commission pay designed to reward you for your personal achievement and contribution to our success. . 50 - 70% commission based service sales* . 10% retail commission with a service * Commission based on credential level, productivity and service sales. Esthetician, Sr. Esthetician or Master Esthetician. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $11.00/Hr -USD $16.00/Hr.
    $11-16 hourly 43d ago

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JCPenney may also be known as or be related to J C Penney Company Inc, J. C. Penney, J. C. Penney Company, Inc., JC Penney Co, JCPenney, Jcpenney, Penney OpCo LLC, THE JCPENNEY FOUNDATION, Jc'Penny and J'c Penny.