Salon Customer Experience Specialist - Southern Park Mall
Jc Penney job in Boardman, OH
Salon Customer Experience Specialist The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution.
Primary Responsibilities:
Client Experience
* Helps drive the client experience while maximizing sales potential of each client
* Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking
* Asks appropriate questions to determine client's needs,
* Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly
* Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience
Inventory Controls
* Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained
* Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader
Receptionist Duties
* Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience)
* Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines
* Maintains and updates automated client records including lab data and release forms
Core Standards
* Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards
* Ensures all Salon equipment is in good working order
* Works with the Salon team to ensure company and state standards are met
* Partners with loss prevention to provide a safe and client friendly environment
Performance Standards
* Ensures personal Salon service and retail sales goals are met
* Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader
* Sells additional services and products, and executes current Salon marketing programs
* Consistently meets established performance standards for the role, including (but not limited
Qualifications:
* Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services.
* Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
Seasonal Cashier - Southern Park Mall
Jc Penney job in Boardman, OH
Do you like serving customers and doing everything you can to make them happy? Do you like working in a fast and ever changing environment, with new shops, new fashion, and new technology? Well.being a Seasonal Cashier at JCPenney might be the position for you!
The Seasonal Cashier is a position that's always on the lookout for customers that need assistance or merchandise that needs to reset. As a seasonal hire you will have a defined employment time period. Your manager will communicate with you what your last day worked will be as the peak season comes to an end.
Primary Responsibilities:
* Assists customers: You seek out customers and do whatever you can to make their experience great from the sales floor to the register. You listen, you help, and you make them want to come back!
* Adjusts to customer flow: You are always on the move and available to provide assistance to customers or your co-workers.
* Maintains product presentation: You are always making adjustments to display the latest fashion and merchandise trends after the customer has taken time to explore all of our great products!
* Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you know just where to get more to ensure all of our customers have the styles and sizes they need.
* Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.
Core Competencies & Accomplishments:
Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
Cart Attendant
Cortland, OH job
Hourly Wage: **$14 - $27 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Full-Time**
Available shifts: **Opening, Morning**
Location
**Walmart Supercenter #2197**
2016 MILLENNIUM BLVD, CORTLAND, OH, 44410, US
Job Overview
Cart Attendants ensure customers have a great first and last impression of our stores. They gather carts from the parking lot, operate equipment to move carts from the parking lot to inside the store, and maintain sanitation and cleanliness of the shopping carts. Requires a positive attitude in all weather conditions!
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (***********************************************************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Retail Warehouse Associate
North Canton, OH job
As a Retail Warehouse Associate, you'll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers' homes. This includes unloading trucks, replenishing store shelves, tracking inventory levels, and pulling and boxing products for delivery. You'll also directly assist customers with in-store pickup and curbside pickup orders.
What you'll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and customers' homes
* Stock shelves and organize merchandise displays
* Follow established safety guidelines while operating store equipment
* Process online orders and assist with store pickup orders
Basic qualifications
* 3 months of experience working in a retail, warehouse or operations role
* Ability to work a flexible schedule, including holidays, nights and weekends
* Ability to move up to 100 pounds with or without accommodation
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1007833BR
Location Number 000286 Canton OH Store
Address 6595 Strip Ave Nw$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Operations Associate - Southern Park Mall
Jc Penney job in Boardman, OH
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
* Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
* Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
* Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
* Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
* Backroom standards: You keep the stockroom safe, clean, and organized .
* Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
* Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
* Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplisments:
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
* Work experience- 1-2 years retail experience
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
Selling Associate-Summit VS
Akron, OH job
Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives.
Our Mission
We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.
Position Overview: Selling Associate
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
What We Offer
* 40% Associate Discount
* Free Mental Health (EAP) benefits for you and those who live with you
* Free Product
* Flexible Schedule
* Competitive Pay
Key Responsibilities:
When assigned to the sales floor:
* Drives store sales and growth by personally selling to customers
* Proactively engages with customers, reads cues and responds effectively
* Provides customers with the perfect bra fit by asking effective questions
* Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
* Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
* Reinforces customer buying decisions at checkout and encourages purchase of additional items
* Recovers cash wrap selling zone and "go-backs"
When assigned to processing and replenishment:
* Processes merchandise to be floor ready and maintains back room and under stock to brand standards
* Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
* Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
When assigned to floorset activity:
* Executes floorset proficiently
* Understands and adheres to brand standards
* Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
All associate roles at Victoria's Secret are responsible for:
* Driving top line store sales results and growing the business through action and productivity
* Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
* Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
* Taking initiative to recover and replenish merchandise, so it is available to sell
* Understanding and adhering to visual merchandising brand standards
* Assisting in housekeeping of sales floor and communicating maintenance issues
* Keeping an awareness of, and building personal capability in, loss prevention
* Reinforcing store strategy to reduce shrink
* Supporting all activities related to providing a safe working environment
* Understanding and demonstrating Company values
* Building loyalty through our Rewards Program
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Click here for benefit details related to this position.
Minimum Salary: $12.00
Maximum Salary: $14.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Exhibits an authentic desire to exceed the customer's expectations
* Proven ability to meet or exceed goals preferred
* Demonstrates a sense of urgency
* Has a healthy, competitive spirit, while maintaining a team focus
* Is resilient and bounces back quickly from setbacks
* Pursues opportunities to take on more responsibility
* Seeks out coaching from leaders and peers to improve productivity; leads own learning
* Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Omnichannel Associate - Southern Park Mall
Jc Penney job in Boardman, OH
As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations
Primary Responsibilities:
* Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.
* Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner
* jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register
* General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process
* Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments:
To achieve success at JCPenney, associates in this role will possess the following:
* Work experience- Minimum 1-2 years
* Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required
* Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
* Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
* Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
Geek Squad Advanced Repair Technician
Macedonia, OH job
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You'll perform repairs by troubleshooting and following our procedures. If you're passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you.
What you'll do
* Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
* Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
* Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
* Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
* Maintain knowledge, skillsets and certifications through training courses
Basic qualifications
* 6 months of experience diagnosing, troubleshooting or repairing technology products
* Experience actively using and learning about consumer electronics
* Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
* Strong ability to prioritize and multi-task in a fast-paced environment
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1008784BR
Location Number 000758 Macedonia OH Store
Address 470 E Aurora Rd$15 - $19.48 /hr
Pay Range $15 - $19.48 /hr
Asset Protection Associate - Canton Centre
Jc Penney job in Canton, OH
Primary Responsibilities: Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics. Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management.
Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed.
Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.
Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as needed
Perform responsibilities in accordance with company policies and procedures in order to drive sales and profit. Applicants must be 18 years of age or older and have a high school diploma or GED.
Core Competencies & Accomplishments:
* AP knowledge- Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements
* Balanced Temperament - Maintains composure and handle high stress situations in a calm/effective manner. Handles difficult situations with discretion.
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $14.50/Hr -USD $18.13/Hr.
Hair Stylist - Eastwood Mall
Jc Penney job in Niles, OH
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Every day, we exude passion, integrity, teamwork, leadership, pride, and respect!
We offer cutting edge, industry-leading benefits:
. Flexible scheduling*
. Set your own service pricing
. 50 - 70% commission based service sales*
. Artistic paid training
. 10% retail commission with a service
. Up to $1,000 bonus for qualified candidates
. Client acquisition programs
. Diverse career paths
* For Master Designer level and above. Applicable for Sr. Designer level and above. *Commission based on credential level, sales and productivity: Designer, Sr. Designer or Master Designer.
Be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before and are driven to respond in a timely fashion by listening and interacting.
What We Look For:
. Professional styling services
. Self-motivation
. Ability to build a fan base
. Ability to partner with salon team members
. Flexibility
. Willingness to participate in a learning environment
. A passion for the beauty industry
. People skills
Our professionals ensure a superior client experience by determining the client's needs and providing services including the latest cuts, the best finishing, and the industry's top chemical services.
Qualifications
. License- You must maintain a current cosmetology license in the state you are applying
. Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
. Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes
. Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency.
Our passion for hair is stronger than ever, so we have turned styling into an exciting, rewarding career-and so can you. Start your future at ********************
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $11.00/Hr -USD $16.00/Hr.
FRONT END LEAD ASSOC - DG MKT in CARROLLTON, OH S12012
Carrollton, OH job
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Under general supervision, lead front-end sales associates in the replenishment of front end impulse fixtures and ensure exceptional service is provided to each customer. Provides support to other managers as requested.
DUTIES and RESPONSIBILITIES:
* Lead the work of sales associates serving as cashiers including six to eight active registers.
* Operate cash register and flatbed scanner as needed to provide great customer service.
* Authorize voids and overrides; count register; make bank deposits.
* Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.
* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
* Monitor cameras for unusual activities (customers and employees), if applicable.
* Supply cashiers with change when needed.
* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
* Responsible for training new cashiers;
* Cash handling policies and procedures
* Proper Scanning technique
* Engaging the customer
* Cashier selling activity
* Asking for additional front end help when lines start to back up
* Responsible for the sanitation and execution of the front end cleaning schedule.
Qualifications
Knowledge, Skills and Abilities:
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to perform cash register functions.
* Knowledge of cash, facility and safety control policies and practices.
* Effective interpersonal and oral & written communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
* Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
* Ability and willingness to obtain required certifications in food handling.
Work Experience &/or Education:
* High school diploma or equivalent.
* One to two years of retail clerk experience.
* Previous lead experience and/or grocery store experience preferred.
* Attainment of required local and state food handling certifications, if applicable.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
Geek Squad Agent (Retail Store)
Cranberry, PA job
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1009037BR
Location Number 000825 Cranberry PA Store
Address 1000 Cranberry Square Dr$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Sales Floor Supervisor - Market Sq @ Montrose
Jc Penney job in Akron, OH
General Description As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution. You will train and develop associates to execute sales building programs.
Primary Responsibilities:
* Customer Service & Sales - Directs Customer Service and sales activities in store; resolves customer issues and concerns. Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately.
* Store Merchandise Standards - Managers merchandise standards through Put to Fixture, SET, and Visual process execution. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process. Promote company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery standards for the sales floor and fitting room processes within the store.
* Omnichannel - Trains, mentors and coaches all associates at jcp.com. Pickup location on processes and transaction procedures related to delivery and return of jcp.com orders. Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods. Monitors and shares Ominchannel and reporting metrics and takes action to resolve issues.
* Specialty Businesses - Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates. Responsible for the Specialty associate training and care/protection plans. Manages the SET processes by planned floor moves and graphics as well as monitoring the Productivity Standards Program processes. Identifies sell-through opportunities and remerchandising of the selling floor to increase the rate of sale. Oversees proper execution of all defective and return to vendor/warehouse activities, reducing shrink within specialty businesses.
* Team Development - Teaches, trains and coaches associates. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues,
* Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies:
To achieve success at JCPenney, a Sales Floor Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.
Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $19.50/Hr -USD $24.38/Hr.
Full Time - Fulfillment Associate - Day
Streetsboro, OH job
What You Will Do - Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. - Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
- Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
- Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
- Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
- Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
- May be assigned other duties to support the needs of the business.
Minimum Qualifications
- Ability to operate tools and power equipment at heights 20+ feet (ladders, stairs, forklift, order picker, etc.)
- Ability to walk and stand continuously throughout all areas of a store 15k+ steps daily.
- Experience using technology such as a smartphone and other general computer equipment.
- Strong attention to detail and accuracy in order fulfillment.
- Customer-first mindset with strong communication and teamwork skills.
- Ability to work efficiently in a fast-paced, high-volume environment.
- Commitment to safety standards and compliance requirements.
- Forklift Certification Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
Preferred Work Experience
- High school diploma or GED
- Previous retail, warehouse, or fulfillment experience.
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Operations Associate - Canton Centre
Jc Penney job in Canton, OH
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
* Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
* Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
* Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
* Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
* Backroom standards: You keep the stockroom safe, clean, and organized .
* Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
* Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
* Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplisments:
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
* Work experience- 1-2 years retail experience
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
Cart Attendant
Akron, OH job
Hourly Wage: **$15 - $28 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Part-Time**
Available shifts: **Mid-Shift, Closing**
Location
**Walmart Supercenter #1911**
2887 S ARLINGTON RD, AKRON, OH, 44312, US
Job Overview
Cart Attendants ensure customers have a great first and last impression of our stores. They gather carts from the parking lot, operate equipment to move carts from the parking lot to inside the store, and maintain sanitation and cleanliness of the shopping carts. Requires a positive attitude in all weather conditions!
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (***********************************************************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Retail Warehouse Associate
Cuyahoga Falls, OH job
As a Retail Warehouse Associate, you'll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers' homes. This includes unloading trucks, replenishing store shelves, tracking inventory levels, and pulling and boxing products for delivery. You'll also directly assist customers with in-store pickup and curbside pickup orders.
What you'll do
* Unload trucks and record store inventory
* Prepare products to be shipped to other stores and customers' homes
* Stock shelves and organize merchandise displays
* Follow established safety guidelines while operating store equipment
* Process online orders and assist with store pickup orders
Basic qualifications
* 3 months of experience working in a retail, warehouse or operations role
* Ability to work a flexible schedule, including holidays, nights and weekends
* Ability to move up to 100 pounds with or without accommodation
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1007832BR
Location Number 000278 Chapel Hill OH Store
Address 445 Howe Ave$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Omnichannel Associate - Canton Centre
Jc Penney job in Canton, OH
As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations
Primary Responsibilities:
* Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.
* Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner
* jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register
* General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process
* Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments:
To achieve success at JCPenney, associates in this role will possess the following:
* Work experience- Minimum 1-2 years
* Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required
* Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
* Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
* Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
Beauty Consultant - Eastwood Mall
Jc Penney job in Niles, OH
General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowledge to enhance and enrich our client's lives.
Primary Responsibilities:
* Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience
* Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends
* Participates in activities in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client
* Models strong beauty business values and culture
Core Competencies and Accomplishments:
* Strong communication and relationship building skills
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $13.50/Hr -USD $16.88/Hr.
FRONT END LEAD ASSOC - DG MKT in NILES, OH S13921
Niles, OH job
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Under general supervision, lead front-end sales associates in the replenishment of front end impulse fixtures and ensure exceptional service is provided to each customer. Provides support to other managers as requested.
DUTIES and RESPONSIBILITIES:
* Lead the work of sales associates serving as cashiers including six to eight active registers.
* Operate cash register and flatbed scanner as needed to provide great customer service.
* Authorize voids and overrides; count register; make bank deposits.
* Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.
* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
* Monitor cameras for unusual activities (customers and employees), if applicable.
* Supply cashiers with change when needed.
* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
* Responsible for training new cashiers;
* Cash handling policies and procedures
* Proper Scanning technique
* Engaging the customer
* Cashier selling activity
* Asking for additional front end help when lines start to back up
* Responsible for the sanitation and execution of the front end cleaning schedule.
Qualifications
Knowledge, Skills and Abilities:
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to perform cash register functions.
* Knowledge of cash, facility and safety control policies and practices.
* Effective interpersonal and oral & written communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
* Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
* Ability and willingness to obtain required certifications in food handling.
Work Experience &/or Education:
* High school diploma or equivalent.
* One to two years of retail clerk experience.
* Previous lead experience and/or grocery store experience preferred.
* Attainment of required local and state food handling certifications, if applicable.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.