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JCPenney salary estimate

$13.67hourly

$28,425 yearly

Entry-level salary
$22,000 yearly salary
Updated April 25, 2024

How much does JCPenney pay?

The average JCPenney salary in the United States is $28,425 per year. JCPenney salaries range between $22,000 a year in the bottom 10th percentile to $35,000 in the top 90th percentile. JCPenney pays $13.67 an hour on average. Geographic location also impacts JCPenney salaries. JCPenney employees in New York, NY get paid the most.

Highest paying jobs at JCPenney

The highest paying jobs at JCPenney are merchandising manager, warehouse worker, sales specialist, and visual merchandiser. Merchandising manager jobs at JCPenney earn an average yearly salary of $112,719, JCPenney warehouse worker jobs average $35,071, and JCPenney sales specialist jobs average $33,694.

The lowest paying JCPenney roles include cashier and sales associate. JCPenney cashier average salary is $26,362 per year. So while the average JCPenney salary is $28,425 there is a big variation in pay depending on the role.

Highest paying jobs at JCPenney

RankJob TitleAverage JCPenney SalaryHourly Rate
1Merchandising Manager$112,719$54.19
2Warehouse Worker$35,071$16.86
3Sales Specialist$33,694$16.20
4Visual Merchandiser$33,658$16.18
5Support Specialist$33,132$15.93
6Department Supervisor$33,101$15.91
7Department Manager$32,837$15.79
8Merchandising Assistant$32,396$15.58
9Team Leader$31,740$15.26
10Loss Prevention Officer$30,816$14.82
11Cosmetologist$30,313$14.57
12Hair Designer$29,302$14.09
13Hair Stylist$29,277$14.08
14Customer Service Representative$29,243$14.06
15Customer Service Associate$28,854$13.87
16Call Center Representative$28,350$13.63
17Order Filler$28,264$13.59
18Stocker$27,866$13.40
19Photographer$27,664$13.30
20Receptionist$27,076$13.02

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Average JCPenney salary by state

JCPenney pays the highest salaries in California due to higher costs of living and competition in the state.

RankStateAverage JCPenney SalaryHourly Rate
1California$33,497$16.10
2New York$33,232$15.98
3Oregon$32,540$15.64
4Colorado$31,303$15.05
5Connecticut$30,520$14.67
6Nebraska$29,635$14.25
7Wisconsin$29,151$14.01
8Arizona$28,880$13.88
9Kansas$28,501$13.70
10Maryland$28,477$13.69
11Michigan$28,470$13.69
12Delaware$28,225$13.57
13Missouri$28,102$13.51
14Nevada$27,866$13.40
15Pennsylvania$27,654$13.30
16Virginia$27,540$13.24
17Indiana$27,474$13.21
18Texas$27,466$13.20
19Ohio$27,392$13.17
20Tennessee$27,365$13.16

How much does JCPenney pay by location?

The average JCPenney salary varies by location. JCPenney salaries are the highest in New York, NY, at $33,175 per year. JCPenney pays the second highest average salary in Aurora, CO, at $31,251 per year. It's important to factor in the cost of living when negotiating a salary or choosing a place to work.

Highest Paying JCPenney Locations

RankLocationAverage JCPenney SalaryHourly Rate
1New York, NY$33,175$15.95
2Aurora, CO$31,251$15.02
3Manchester, CT$30,631$14.73
4Reno, NV$28,482$13.69
5Plano, TX$27,522$13.23
6Columbus, OH$27,289$13.12
7Forest Park, GA$26,167$12.58

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JCPenney salaries by department

Salaries at JCPenney vary depending on the department you work in. JCPenney salaries in the art/design department are the highest with an average salary of $33,042. Employees in the facilities department at JCPenney receive relatively high salaries as well, with an average salary of $31,903 per year. Departments that don't pay as well at JCPenney include the sales and the customer service organizational functions, with employees earning average salaries of $27,463 and $28,816, respectively.

Average JCPenney salary by department

RankDepartmentAverage JCPenney SalaryHourly Rate
1Art/Design$33,042$15.89
2Facilities$31,903$15.34
3Warehouse$31,011$14.91
4Retail$29,734$14.30
5Administrative$29,322$14.10
6Hospitality/Service$28,990$13.94
7Customer Service$28,817$13.85
8Sales$27,464$13.20

How much does JCPenney pay by department?

Best paying JCPenney sales salaries

RankPositionAverage JCPenney SalaryHourly Rate
1Selling Specialist$32,914$15.82
2Sales Support Associate$32,373$15.56
3Sales Associate$26,377$12.68

Best paying JCPenney customer service salaries

RankPositionAverage JCPenney SalaryHourly Rate
1Support Staff$29,530$14.20
2Customer Service Representative$29,243$14.06
3Support Associate$28,889$13.89
4Customer Service Associate$28,854$13.87
5Call Center Representative$28,350$13.63

Best paying JCPenney retail salaries

RankPositionAverage JCPenney SalaryHourly Rate
1Store Manager$39,639$19.06
2Assistant Buyer$39,438$18.96
3Visual Merchandiser$33,658$16.18
4Department Supervisor$33,101$15.91
5Department Manager$32,837$15.79
6Merchandising Assistant$32,396$15.58
7Team Leader$31,740$15.26
8Jewelry Sales Associate$29,516$14.19
9Replenishment Associate$28,388$13.65
10Fitting Room Attendant$28,109$13.51
11Merchandising Specialist$27,413$13.18
12Cashier$26,362$12.67
13Retail Specialist$26,198$12.60
14Retail Clerk$25,951$12.48

JCPenney competitors’ average salaries

Average salaries at JCPenney competitors, like Overstock.com, Staples, and Best Buy, vary. Overstock.com employees earn the highest salaries, with an average yearly salary of $67,419. The average salary at Staples is $37,239 per year, and the average salary at Best Buy is $35,705 per year.

Highest paying JCPenney competitors

RankCompany NameZippia ScoreAverage Salary
1Overstock.com4.6$67,419
2Staples4.4$37,239
3Best Buy4.6$35,705
4Target4.5$35,229
5Gap Inc.4.5$34,645
6Nordstrom4.5$33,810
7Victoria's Secret4.1$33,496
8Dollar General4.4$32,035
9The Home Depot4.6$31,965
10Sears Holdings4.3$31,936
11Walmart4.6$31,618
12Kohl's4.4$30,490
13Macy's4.5$30,203
14Lowe's Companies4.6$30,203
15Kmart4.8$29,072
16Dillard's4.1$28,599
17Bed Bath & Beyond4.4$28,358
18Ross Stores4.3$28,233
19Burlington4.2$27,926
20Toys"R"Us4.8$27,317

Recently added JCPenney salaries

JobLocationDate AddedSalary
Operations Supervisor-Brass Mill CTRWaterbury, CT12/12/2024$47,479
Cashier-Roosevelt Field S/CGarden City, NY12/12/2024$33,392
Sales Floor SupervisorCherry Hill, NJ12/12/2024$46,436
Cashier-Queens CenterNew York, NY12/12/2024$33,392
Fine Jewelry Merchandise Supervisor-South Shore MallBay Shore, NY12/12/2024$48,001

What employees say about salary at JCPenney

Employee Reviews
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2.0
A zippia user wrote a review on Jun 2024
Pros of working at JCPenney

Quick and easy hire process. Easy to obtain employment.

Cons of working at JCPenney

Clackamas, Oregon location has an incredibly toxic work environment which is fostered and supported by Steve, the store manager and Susan, the HR manager. I told both of them how store supervisors talked rudely, unprofessional and yelled at me in front of employees and customers. Steve and Susan did nothing to address this behavior and told me they act that way because " they're young".

JCPenney Benefits

employee discounts

What do you like best about JCPenney's CEO and the leadership team?

nothing.

How would you improve JCPenney's culture?

Steve and Susan need more training about how to deal with unruly supervisors that are disrespectful and unprofessional towards employees.

How did you prepare for the JCPenney interview?

nothing. it's a minimum wage paying job.

How does your compensation at JCPenney compare to the industry average?

average. what more can you expect from a retail job

What brings you the most joy at JCPenney?

quitting and never returning again

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5.0
A zippia user wrote a review on Jun 2024
JCPenney Benefits

I enjoyed the discounts we partake in. I personally like all of our merchandise!

Pros of working at JCPenney

Working with associates that appreciate their jobs and are very hard working associates!

Cons of working at JCPenney

Good working hours!

What do you like best about JCPenney's CEO and the leadership team?

their professionalism and willingness to work good working relationshps!

How did you prepare for the JCPenney interview?

updating my resume and being proud of my achievements!

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3.0
A zippia user wrote a review on May 2024
Pros of working at JCPenney

Associates discount

Cons of working at JCPenney

Having to wear dress clothes everyday.

JCPenney Benefits

Making new friends

What do you like best about JCPenney's CEO and the leadership team?

No comment

How would you improve JCPenney's culture?

Raise salary

How did you prepare for the JCPenney interview?

Wearing a nice outfit and making direct eye contact.

How does your compensation at JCPenney compare to the industry average?

Basically the same amount of wages and benefits.

What brings you the most joy at JCPenney?

Calm work environment and efficient staff

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2.0
A zippia user wrote a review on Apr 2024
JCPenney Benefits

Was the Pto but know even that suck.

Pros of working at JCPenney

I love working for jcp I been working at ther for 13 years.Diferent stores and locations different GM all of them .They pleased people that they don’t deserved.People that don’t do any work that’s the ones are recognize.The people that really work hard don’t get recognized and they rated you the way they want not the right way.Copie and paste that what they do.They recognized people based on the store performance and that dosent look right or fare.They do that so they don’t have to give race to people but the people that do less than you or nothing that’s the ones that get race.

Cons of working at JCPenney

All store are the same.Nothing change always the same think and problems.

How would you improve JCPenney's culture?

Been more team worker.Equal for everyone constancy what they said.

What do you like best about JCPenney's CEO and the leadership team?

Went people opinion metter it will be good other than that waisting time.

How did you prepare for the JCPenney interview?

Not thank you

What brings you the most joy at JCPenney?

Personally the most expecting is a thanks you For your hard work.An appreciation.

What's the diversity at JCPenney like?

I am Hispanic have two languages.Spanish and English.They should pay for that too.Because went Hispanic people go to the store no knowing English it’s nobody to do costumer service on them here we come the Hispanic people that speak English and Spanish and they don’t recognize that.Went Spanish people come to do shopping and nobody understand them tjwy prefer go to another store that know somebody that speak Spanish will help them.

How does your compensation at JCPenney compare to the industry average?

Every were it’s different they should Consider that too.Especially in the pay race they give you.

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at JCPenney

Employee discount client base flexibility

Cons of working at JCPenney

Money

JCPenney Benefits

Discount on all items Christmas time, the employee shopping at a 50 % discount

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at JCPenney

Being rewarded for my dedication and time. There are always someone to support management do and be your best self.

Cons of working at JCPenney

Alot of paperwork

JCPenney Benefits

My bonuses and pay raises that are available throughout the year

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4.0
A zippia user wrote a review on Apr 2023
Pros of working at JCPenney

That I get left alone to work on a task. I am more productive this way.

Cons of working at JCPenney

The pay does not match up with the amount of work that I do.

JCPenney Benefits

The employee discount is what keeps me here.

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4.0
A zippia user wrote a review on May 2021
Pros of working at JCPenney

The friendly work environment and understanding management

Cons of working at JCPenney

Favoritism among some managers

JCPenney Benefits

Employee discount

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4.0
A zippia user wrote a review on May 2021
Pros of working at JCPenney

The people. Co-workers and customers

Cons of working at JCPenney

Working every weekend

JCPenney Benefits

Earned vacation time and flexibility

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4.0
A zippia user wrote a review on May 2021
Pros of working at JCPenney

The people. Co-workers and customers

Cons of working at JCPenney

Working every weekend

JCPenney Benefits

Earned vacation time and flexibility

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at JCPenney

I liked how their point of sale system was so simple to learn. The sales floor departments were easy to know were which was a relief.

Cons of working at JCPenney

The managers were unorganized ,and since I was a cashier sometimes I needed them to put in a code for certain things and they would take a long time to get there and the customers would get very dissatisfied.

JCPenney Benefits

The environment

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2.0
A zippia user wrote a review on Feb 2021
Pros of working at JCPenney

I enjoy assisting customers and their needs. I really enjoy the environment that I was in, however, as of recently I have been experiencing discomfort in the environment.

Cons of working at JCPenney

One thing I don't like is poor communication between the employers and the employees. And this scares me because I am afraid to speak up because I might be shut down.

JCPenney Benefits

My favorite perk/benefits are the 25% employee discounts, which really help when I am a high school senior.

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at JCPenney

There are great people and are family oriented.

Cons of working at JCPenney

I do not like working holidays as anywhere in retail.

JCPenney Benefits

They have the best dental insurance that I know of. The DMO has no cap for benefits.

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at JCPenney

Always bean best end have alot of hours End good pay

JCPenney Benefits

401k retirement benefits

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at JCPenney

Great managers, flexible hours, and a positive work environment

Cons of working at JCPenney

Constant reduction of hours

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5.0
A zippia user wrote a review on May 2020
Pros of working at JCPenney

I enjoyed the work life balance at J.P. Morgan Chase.

Cons of working at JCPenney

My growth opportunities were limited.

JCPenney Benefits

I enjoyed the diversity and the opportunities to work with Leadership.

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3.0
A zippia user wrote a review on May 2020
Pros of working at JCPenney

Great family environment at the store level.

Cons of working at JCPenney

Turnover in top management of the company.

JCPenney Benefits

Flexibility and work-life balance afforded to be by my district manager.

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4.0
A zippia user wrote a review on Apr 2020
Pros of working at JCPenney

talking to other and making new friends. it also helped with my time and i liked how my schedule was

Cons of working at JCPenney

none

JCPenney Benefits

lots of discounts

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4.0
A zippia user wrote a review on Mar 2020
Pros of working at JCPenney

Customer service and courtesy to customers to fulfill their desires

Cons of working at JCPenney

Working holidays

JCPenney Benefits

Overtime and holiday bonus

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at JCPenney

Great benefits

Cons of working at JCPenney

Great benefitsEnvironment

JCPenney Benefits

401K plan Commission an all star benefits

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Frequently asked questions about JCPenney salaries

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Zippia gives an in-depth look into the details of JCPenney, including salaries, political affiliations, employee data, and more, in order to inform job seekers about JCPenney. The employee data is based on information from people who have self-reported their past or current employments at JCPenney. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by JCPenney. The data presented on this page does not represent the view of JCPenney and its employees or that of Zippia.

JCPenney may also be known as or be related to J C Penney Company Inc, J. C. Penney, J. C. Penney Company, Inc., JC Penney Co, JCPenney, Jcpenney, Penney OpCo LLC, THE JCPENNEY FOUNDATION, Jc'Penny and J'c Penny.