JCPenney customer experience manager salary

Zippia score 4.3

Average JCPenney customer experience manager salary

$36.14hourly

$34,906 yearly

Entry-level JCPenney customer experience manager salary

$27,000 yearly

Updated April 5, 2024

How much does JCPenney pay customer experience managers?

The average salary for JCPenney customer experience managers is $34,906 per year. JCPenney customer experience manager salaries range between $27,000 to $43,000 per year. JCPenney customer experience managers earn 54% less than the national average salary for customer experience managers of $75,178.

Location impacts how much a customer experience manager at JCPenney can expect to make. Customer experience managers at JCPenney make the most in New York, NY, Aurora, CO, and Plano, TX.

How much does JCPenney pay customer experience managers by location?

JCPenney pays customer experience managers the most in New York, NY, Aurora, CO, and Plano, TX. Additionally, cities like Manchester and Forest Park also report highly competitive salaries for customer experience managers at JCPenney.

Customer experience manager JCPenney salary by location

Rank	City	Avg. salary	Hourly rate
1	New York, NY	$35,780	$17.20
2	Aurora, CO	$34,399	$16.54
3	Plano, TX	$34,191	$16.44
4	Manchester, CT	$32,988	$15.86
5	Forest Park, GA	$29,141	$14.01
6	Columbus, OH	$28,962	$13.92
7	Reno, NV	$27,716	$13.32

Highest-paid JCPenney customer experience managers by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Customer Leader	$148,410	$71	-
2	Customer Satisfaction Manager	$114,561	$55	-
3	Manager Of Customer Service Department	$111,664	$54	-
4	Customer Support Manager	$102,265	$49	-
5	Customer Solutions Manager	$64,231	$31	-
6	Customer Relations Manager	$42,754	$21	-
7	Customer Service Senior Manager	$39,485	$19	-
8	Customer Care Manager	$37,851	$18	-
9	Customer Account Manager	$35,827	$17	-
10	Customer Service Supervisor	$31,982	$15	-

Show more salaries

Recent salaries for customer experience managers at jcpenney

Job	Location	Date added	Salary
Customer Experience Supervisor I-Westfield Shpngtown	Wilmington, NC	06/28/2025	$39,653
Customer Experience Supervisor I-Miami Intl Mall	Miami, FL	06/26/2025	$41,740
Customer Experience Supervisor I-Goldeneast Crossing	Rocky Mount, NC	06/06/2025	$39,653
Customer Experience Supervisor II-Thompson Hill S/C	Sedalia, MO	06/04/2025	$41,740
Customer Experience Supervisor I-5Th Avenue Mall-Sur	Anchorage, AK	06/04/2025	$41,740

Customer experience manager salary at JCPenney competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	Gap Inc.	$79,810	$38	-
2	Victoria's Secret	$55,627	$27	87
3	Walmart	$44,419	$21	41
4	Overstock.com	$42,189	$20	-
5	Nordstrom	$38,898	$19	19
6	Target	$38,343	$18	6
7	Kohl's	$38,211	$18	29
8	Staples	$38,177	$18	4
9	Best Buy	$37,915	$18	2
10	Macy's	$37,583	$18	57
11	Sears Holdings	$36,943	$18	3
12	Dollar General	$36,709	$18	-
13	The Home Depot	$36,587	$18	217
14	Ross Stores	$35,180	$17	-
15	Kmart	$34,923	$17	-
16	Burlington	$34,458	$17	148
17	Dillard's	$33,574	$16	-
18	Toys"R"Us	$33,375	$16	-
19	Lowe's Companies	$32,802	$16	4
20	Bed Bath & Beyond	$31,286	$15	-

Show more customer experience manager salaries at JCPenney competitors.