Assistant Community Manager
Roseville, CA jobs
An Assistant Community Manager (ACM) supports the association through timely completion of assigned administrative and project duties. This position will include handling an onsite community, which will involve working closely with different departments, homeowners, and Board Members. An ACM generates reports, processes architectural applications, issues work orders, governing document enforcement, and handles client phone calls on a daily basis.
Compensation: $24-26/hr
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities:
* Take client calls, manage work order process, interact with vendors, and resolve client matters.
* Update and produce requested reports for board packets in a clean, orderly, and professional fashion within timeline provided by Community Manager and/or Supervisor.
* Provide "Buddy System" backup for assigned buddy during absences.
* Maintain, and update accurate back-up binder.
* Consistent use and maintenance of FSR Connect, including, but not limited to; Violation, Work Order, Architectural, Task, and Calendar modules, Property Call Log, "Info Center", and Community Profile as needed.
* Coordinate with General Manager to prepare monthly Outlook calendars for deadlines, reports, processes, and standing meetings.
* Assists with obtaining RFP proposals, such as Reserve Analyst, Audit/Taxes, small projects and comparison proposals.
* Assist with reviewing, input, separate and handle mail.
* Fax and/or scan and email documents as requested by General Manager.
* Coordinate meeting logistics as required.
* Submit charge-backs for association(s) via chargeback systems, including but not limited to violation fines, and architectural submission fees per the client's management contract.
* Manage parking stickers, hang tags, amenity keys, fobs, and reservations, website, and administration of gate access software.
* Manage, and process homeowner amenity and/or security deposits, and refunds.
* Conduct community walkthroughs.
* Organize and maintain homeowner and administrative files and perform annual association file cleanout in accordance with company standardized document retention policy, or at the direction of the General Manager.
* Maintain and upload documents to Connect as requested by General Manager, or per company policy.
* Assist with Newsletter completion and collection articles.
* Assist General Manager in all administrative duties, including, but not limited to; scanning, copying, and emailing of documents.
* Maintain an organized workspace according to company procedures.
* Greet clients as appropriate.
* Complete company training as assigned, attend all mandatory company functions and adhere to FirstService Residential operational procedures.
* Manage violation module, and issue written correspondence for non-addendum accounts at the direction of the CM.
* Conduct regular touch base meetings with General Manager.
* Complete payroll entries each day in accordance with employee handbook.
* Must have reliable transportation.
* Other duties as assigned.
* Practice and adhere to FirstService Residential Global Service Standards.
* Conduct business at all times with the highest standards of personal, professional and ethical conduct.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* Ability to work under tight deadlines and consistently meet deadlines.
* Exhibit professionalism, professional attire and demeanor at all times.
* Maintain reliable transportation..
* Demonstrates effective communication skills consisting of oral, written and listening skills.
* Demonstrates problem-solving abilities.
* Ability to draft correspondence and respond to inquiries and client concerns effectively and independently.
* Must be proficient with computer programs needed for specific position including Microsoft Outlook, Word, Excel, and Power Point.
* Demonstrates organizational skills and ability to independently prioritize daily workload.
* Must have minimum typing speed of 40 WPM.
* Must work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectful identifier, and; respecting the diversity of our workforce in actions, words and deeds.
Education & Experience:
* Must have a minimum of a GED or a high school diploma.
Physical Requirements and Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to lift 25 lbs.
* Must be able to sit for extended periods of time.
* Must have finger dexterity for typing/using a keyboard.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients
* Valid California Driver's License and State mandated vehicle insurance, and registration.
* Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance.
* Ability to work late into evenings as required for board meeting attendance.
This is a full-time position with typical scheduled hours, Monday through Friday, 8:00 a.m. -- 5:00 p.m. May be required to work overtime as needed and approved by supervisor, including occasional evening meetings. Consistent and regular attendance required.
Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Tools & Equipment Used:
* General office equipment
Travel:
* Limited if needed
What We Offer:
* Medical, dental, and vision plans (full time and part time 30+ hours)
* Part time 20+ hours qualify for dental and vision
* 401K match
* Time off including vacation, sick, and company paid holidays
* Pet insurance available
* Tuition reimbursement
* Legal services
* Free emotional wellbeing and daily life assistance support for all associates
* Domestic partner coverage
* Health savings account
* Flexible spending account
About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit ********************************
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Assistant Community Manager
Broomfield, CO jobs
Community:
Rowlen Apartments
Number of Units:
297
Assistant Community Manager
OUR COMPANY:
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.
Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.
ABOUT THIS ASSOCIATE:
Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Assistant Community Managers are critical members of our sales and management team that maintain these high standards with a customer-centric mindset.
Together with the Community Manager, this Associate works to ensure the property's revenue and profit targets are met while maintaining best-in-class standards for customer service and high retention for our residents. Assistant Community Managers are responsible for cultivating and managing the resident experience while supporting the property's accounting needs and leasing policies.
This is a busy, exciting job for a candidate that is eager to apply their superior leasing and marketing experience into the next step of their career in property management. This position reports to the on-site Community Manager and successful associates may be promoted to more senior positions on the Property Management team.
WHAT YOU CAN EXPECT TO DO IN THIS ROLE:
ACCOUNTING & BOOKKEEPING
Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.
Prepare monthly close-out and financial reports.
Process invoices for payment.
Collect rent, fees, and other payments.
Complete bank deposits, dispositions, and account reconciliations.
Use property management software such as Yardi to record, track, and report on all financial workings of the community.
CUSTOMER SERVICE & SALES
Use your leasing and sales experience to lease apartments.
Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.
Take all appropriate action to resolve and address service issues.
TEAMWORK
Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, and resident retention.
Work closely with the Community Manager regarding all property operations.
WHAT YOU'LL NEED ON DAY ONE:
Minimum of one year of residential leasing, sales and/or property management experience required.
Experience in leadership and supervising a staff preferred.
Experience using Yardi or other related property management accounting software.
Strong knowledge of Microsoft Outlook, Word, and Excel.
Strong math and accounting skills.
Understanding of financial statements (budget, financial reports, accounting information, etc.).
Strong understanding of federal, state, and local fair housing laws and provisions.
High school diploma or equivalent required.
A valid driver's license is required.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.
#LI-JULIA
Estimated Rate of Pay:
$23.48 - $26.13
This position is non-exempt; the range above reflects hourly rates.
The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
Auto-ApplyAssistant Community Manager
Virginia Beach, VA jobs
Exciting Career Opportunity: Assistant Community Manager at Doria Apartments in Virginia Beach, VA!
Thalhimer is excited to offer a dynamic career opportunity with our Thalhimer Multifamily team. We are seeking an Assistant Community Manager to join us at Doria Apartments in Virginia Beach, VA. If you're looking to be part of a supportive and thriving team, this is the perfect opportunity for you!
What You'll Do:
As an Assistant Community Manager, you will play a vital role in creating a welcoming and professional environment for current and future residents. You will be involved in a variety of tasks that support the smooth and effective operation of the property. Responsibilities include:
Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.
Preferred Candidate Attributes:
We are looking for a proactive, detail-oriented individual who thrives in a fast-paced environment. The ideal candidate will have:
A strong ability to multi-task and handle a variety of responsibilities with ease.
A keen attention to detail and problem-solving skills to address challenges effectively.
Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
A passion for customer service and the ability to relate to residents and prospective tenants.
Additional Qualifications:
Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
MRI experience is preferred but not required.
A genuine desire to make a positive difference in the community.
Are You Ready to Make an Impact?
If you're excited to be a part of a successful team, make a lasting impact, and help shape the experience of residents, we'd love to hear from you! Please submit your resume along with salary requirements.
Thalhimer is an Equal Opportunity Employer
What Does Success Look Like? A successful Assistant Community Manager is a dependable and detail-driven team player with strong organizational skills. You thrive in a fast-paced environment, support your team with flexibility and initiative, and maintain a high standard of professionalism. You're quick to learn, coachable, and always focused on resident satisfaction and operational efficiency.
Assistant Community Manager
Longmont, CO jobs
Description Join Us as an Assistant Community Manager at Watermark at Harvest Junction in Longmont, Colorado! Are you passionate about property management and ready to take your career to the next level? Thompson Thrift is seeking a motivated and detail-oriented Assistant Community Manager to help oversee the daily operations of one of our premier multifamily communities. Why Thompson Thrift?At Thompson Thrift, we are dedicated to creating communities where residents feel at home and our team thrives. Our values of service and teamwork drive us to make a positive impact on both the communities we manage and the people who live there. With initiatives like TT Serve and the Family Impact Program, we focus on work-life balance, professional development, and community outreach. Your Role as Assistant Community Manager:As an Assistant Community Manager, you'll play a critical role in supporting the Community Manager with the operational and financial aspects of the property. You'll be a key point of contact for residents and team members, ensuring the community runs smoothly and exceeds expectations. What You'll Do:
Resident Relations: Act as a primary contact for residents, addressing concerns and ensuring excellent customer service.
Financial Assistance: Assist in managing rent collections, financial reporting, and budgeting to help meet property financial goals.
Leasing & Marketing: Support leasing efforts by giving tours, managing lease agreements, and executing marketing strategies to maintain high occupancy.
Team Support: Help lead and motivate on-site team members, ensuring efficient day-to-day operations and collaboration.
Property Management: Collaborate with maintenance staff to ensure timely service requests and help manage vendor relations to keep the property in top shape.
Compliance & Reporting: Assist with preparing reports, ensuring compliance with company policies and legal requirements.
Our Ideal Candidate:
High school diploma or GED required; some college education preferred.
2+ years of experience in property management. Prefer at least 1 year experience in an on-site leasing position.
Preferred Class A or luxury lease up experience.
A valid driver's license and reliable vehicle is required for this role for the purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate.
Must be familiar with Microsoft Office Suite; proficiency in Yardi software preferred.
Flexibility to work evenings, weekends, and be on-call as needed.
Excellent communication and organizational skills.
Strong attention to detail and ability to multitask.
Customer-service oriented with the ability to resolve conflicts and build positive relationships.
COLORADO POSTSAnnual Salary Range*: $24.00-27.00/hour Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.* The hourly or salary range is the range Thompson Thrift in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Auto-ApplyAssistant Community Manager
Woodbridge, VA jobs
As an Assistant Community Manager, you will provide support to management in the overall operations of Community Association business and deliver exceptional customer service to owners, residents, clients and vendors. Your Responsibilities:
* Provide exceptional customer service to clients and vendors at all times
* Respond to inquiries and provide resolution to questions or concerns in timely fashion
* Assist with the daily general financial management and recordkeeping
* Assist with bid process
* Conduct regular inspections of site, where needed.
* Maintain all records in Connect including work orders, resident information, Association documents, community information.
* Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
* Attend all Board meetings, where necessary
* Assist with preparation of Board meeting agenda, monthly management report and all other reports and material needed for Board Packet
* Assist with establishing an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.
* Assist all walk-in homeowners and refer to Community Manager, when necessary.
* Handle mailings, as needed and required.
* Recordkeeping - binders to be kept with the following: Monthly Agendas, Modification Requests, Work Orders, Financials (including Social/Trip accounting).
* Meet with Community Manager weekly to ensure completion of open action items.
* Regular attendance and punctuality are essential functions for the role
Skills & Qualifications:
* College degree or equivalent work experience required
* Minimum of 2 years' experience in a customer service environment
* Strong organizational skills
* Strong written and verbal communication skills
* Excellent computer skills required including email, Word, Excel and PowerPoint
* Excellent organizational skills and project management
* Exceptional communication and interpersonal skills.
* Advanced written communication skills.
* Advanced Microsoft Office skills.
* Knowledge of basic accounting/budgeting procedures.
* Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
* Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats and in a timely manner
* Ability to conceptualize, plan and organize multiple programs and assignments effectively.
* Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
* Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
* Must be able to sit and stand for extended periods of time.
* Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
* Capable of working extended hours, to include evenings, weekends and holidays as necessary.
* This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
* Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
* Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
* Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation:
$29.00 per hour
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Regional Property Manager
Virginia Beach, VA jobs
Primary Function:
The Regional Property Manager is responsible for achieving the performance goals established for their communities. They oversee the entire fiscal and physical operations of properties located in the Hampton Roads area. The Regional Property Manager supervises all associates assigned to the communities.
Education:
A Bachelor's degree from accredited college or university or 3 years related experience in portfolio management.
Essential Position Functions
MANAGEMENT
Responsible for evaluating staffing levels, work closely with HR to fill any open positions, and supervise teams on a daily basis.
Provide leadership and training to staff to assure Thalhimer processes, practices and programs are properly implemented and maintained.
Establish weekly work priorities based upon property visit observations and feedback from property teams and residents.
Evaluate the overall performance of each staff member and develop plans to capitalize on strengths and to improve deficiencies.
Develop short and long-term marketing plans to achieve and sustain occupancy goals.
Develop and implement plans to increase net operation income (NOI) based upon the analysis of weekly and monthly Property Performance Reports, monthly operating statements, knowledge of the market place and activities of the competition and other relevant factors.
Develop annual operating budgets for each property focusing NOI, asset protection, property enhancement and resident satisfaction.
Work closely with other Portfolio Managers on Thalhimer related projects and initiatives.
Identify and act upon areas in need of income/expense control improvement.
Assure that all properties are managed within appropriate federal, state and local laws and regulations.
Serve on the Executive team developing new strategic and tactical plans, new programs and operating procedures to improve property performance.
Assure that changes in strategies policies, procedures and programs are implemented.
Conduct basic audits to ensure that properties are in compliance with company policies.
Tactical execution and communication of company's strategic direction to on-site teams.
Should be able to describe the overall makeup, i.e. strengths, weaknesses and needs of each property in their portfolio.
Review and approve all property purchasing with adherence to budget.(subject to variances pre-approved by the owner)
Analyze competitive market conditions and recommend and implement competitive market rates while maintaining optimum occupancy levels.
Work with Community Managers and Service Managers to ensure timely preparation of rent ready apartments to fully meet the demand of the market.
Ultimately responsible for risk management, safety standards, and employee and resident liability. Must determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
Perform monthly on-site inspections resulting in written report(s) and scheduling of correction of deficiencies.
Promptly return all resident phone calls and ensure we are providing a high level of customer care.
ADMINISTRATIVE
Negotiate with Vendors and outside contractors for costs for products and services.
Negotiate settlements with residents as appropriate.
Prepare monthly, quarterly and annual reports as required.
Review and approve expenses/invoices for properties.
MAINTENANCE
Evaluate the overall condition of the property and develop plans for repairs, upgrades and improvements.
Assure that all safety precautions are followed so as to minimize risk to the staff and residents. Cooperate in all aspects of the company's safety and health program.
Secondary Functions
Continue to hone skills in real estate, human resources, business management, training and communications through formal classroom study and on-the-job training.
Provide general assistance to property teams during emergency situations as appropriate.
All other tasks and duties as assigned, with dates to be agreed upon.
Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.
Regional Property Manager
Virginia Beach, VA jobs
Job Description
Primary Function:
The Regional Property Manager is responsible for achieving the performance goals established for their communities. They oversee the entire fiscal and physical operations of properties located in the Hampton Roads area. The Regional Property Manager supervises all associates assigned to the communities.
Education:
A Bachelor's degree from accredited college or university or 3 years related experience in portfolio management.
Essential Position Functions
MANAGEMENT
Responsible for evaluating staffing levels, work closely with HR to fill any open positions, and supervise teams on a daily basis.
Provide leadership and training to staff to assure Thalhimer processes, practices and programs are properly implemented and maintained.
Establish weekly work priorities based upon property visit observations and feedback from property teams and residents.
Evaluate the overall performance of each staff member and develop plans to capitalize on strengths and to improve deficiencies.
Develop short and long-term marketing plans to achieve and sustain occupancy goals.
Develop and implement plans to increase net operation income (NOI) based upon the analysis of weekly and monthly Property Performance Reports, monthly operating statements, knowledge of the market place and activities of the competition and other relevant factors.
Develop annual operating budgets for each property focusing NOI, asset protection, property enhancement and resident satisfaction.
Work closely with other Portfolio Managers on Thalhimer related projects and initiatives.
Identify and act upon areas in need of income/expense control improvement.
Assure that all properties are managed within appropriate federal, state and local laws and regulations.
Serve on the Executive team developing new strategic and tactical plans, new programs and operating procedures to improve property performance.
Assure that changes in strategies policies, procedures and programs are implemented.
Conduct basic audits to ensure that properties are in compliance with company policies.
Tactical execution and communication of company's strategic direction to on-site teams.
Should be able to describe the overall makeup, i.e. strengths, weaknesses and needs of each property in their portfolio.
Review and approve all property purchasing with adherence to budget.(subject to variances pre-approved by the owner)
Analyze competitive market conditions and recommend and implement competitive market rates while maintaining optimum occupancy levels.
Work with Community Managers and Service Managers to ensure timely preparation of rent ready apartments to fully meet the demand of the market.
Ultimately responsible for risk management, safety standards, and employee and resident liability. Must determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
Perform monthly on-site inspections resulting in written report(s) and scheduling of correction of deficiencies.
Promptly return all resident phone calls and ensure we are providing a high level of customer care.
ADMINISTRATIVE
Negotiate with Vendors and outside contractors for costs for products and services.
Negotiate settlements with residents as appropriate.
Prepare monthly, quarterly and annual reports as required.
Review and approve expenses/invoices for properties.
MAINTENANCE
Evaluate the overall condition of the property and develop plans for repairs, upgrades and improvements.
Assure that all safety precautions are followed so as to minimize risk to the staff and residents. Cooperate in all aspects of the company's safety and health program.
Secondary Functions
Continue to hone skills in real estate, human resources, business management, training and communications through formal classroom study and on-the-job training.
Provide general assistance to property teams during emergency situations as appropriate.
All other tasks and duties as assigned, with dates to be agreed upon.
Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.
Job Posted by ApplicantPro
Assistant Community Manager
Encinitas, CA jobs
Community:
The Resort at Encinitas
Number of Units:
198
Assistant Community Manager
OUR COMPANY:
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.
Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.
ABOUT THIS ASSOCIATE:
Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Assistant Community Managers are critical members of our sales and management team that maintain these high standards with a customer-centric mindset.
Together with the Community Manager, this Associate works to ensure the property's revenue and profit targets are met while maintaining best-in-class standards for customer service and high retention for our residents. Assistant Community Managers are responsible for cultivating and managing the resident experience while supporting the property's accounting needs and leasing policies.
This is a busy, exciting job for a candidate that is eager to apply their superior leasing and marketing experience into the next step of their career in property management. This position reports to the on-site Community Manager and successful associates may be promoted to more senior positions on the Property Management team.
WHAT YOU CAN EXPECT TO DO IN THIS ROLE:
ACCOUNTING & BOOKKEEPING
Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.
Prepare monthly close-out and financial reports.
Process invoices for payment.
Collect rent, fees, and other payments.
Complete bank deposits, dispositions, and account reconciliations.
Use property management software such as Yardi to record, track, and report on all financial workings of the community.
CUSTOMER SERVICE & SALES
Use your leasing and sales experience to lease apartments.
Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.
Take all appropriate action to resolve and address service issues.
TEAMWORK
Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, and resident retention.
Work closely with the Community Manager regarding all property operations.
WHAT YOU'LL NEED ON DAY ONE:
Minimum of one year of residential leasing, sales and/or property management experience required.
Experience in leadership and supervising a staff preferred.
Experience using Yardi or other related property management accounting software.
Strong knowledge of Microsoft Outlook, Word, and Excel.
Strong math and accounting skills.
Understanding of financial statements (budget, financial reports, accounting information, etc.).
Strong understanding of federal, state, and local fair housing laws and provisions.
High school diploma or equivalent required.
A valid driver's license may be required.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.
#LI-MARSHALL
Estimated Rate of Pay:
$25.14 - $28.12
This position is non-exempt; the range above reflects hourly rates.
The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. The material duties of this position involve access to our residents' homes, both when they are present and when they are not. The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty. Pursuant to the Los Angeles and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyAssistant Community Manager
Half Moon Bay, CA jobs
The onsite Assistant Community Manager assists in the everyday questions and needs of the residents; serves as liaison with staff and vendors; performs site reviews and processes covenants compliance correspondence; attends scheduled Board meetings (as requested) supports the Association's community management team through timely completion of assigned administrative and project duties.
Compensation: $30-31/hr
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities:
* Acknowledge and greet all residents and guests in a friendly courteous manner.
* Handle questions or calls from board members, homeowners and vendors or refer to the appropriate staff member for assistance.
* Monitor security cameras and act if inappropriate behavior of a member is noted.
* Inform CM or other senior staff member of any injury or behavior incident, complete incident report and/or call law enforcement or emergency crew as needed.
* Consistent use and maintenance of information in Connect, Tasks and other FirstService database programs as assigned.
* Create clear, concise, professional and accurate written communication to residents in a timely manner.
* Move management; perform move coordination duties as assigned.
* Perform site reviews and related correspondence and follow-up as assigned.
* Support staff to complete administrative duties.
* Support staff to receive and process ARC applications,
* Maintain and generate all required association and management reports.
* Operate and manage the access card and directory access system.
* Make every attempt to enforce rules and regulations in a professional manner.
* Assist with light general maintenance and set up as required.
* Process reported maintenance items to appropriate staff member or vendor.
* Inventory and maintain an adequate level of all supplies.
* Maintain an organized and clean workspace according to company procedures.
* Complete company training as assigned, attend all mandatory company functions and adhere to FirstService Residential Standards of Operation.
* Other duties assigned as needed.
* Answer phones, pick up mail, and respond to emails
* Create and distribute vehicle tag forms, set up vehicle tags in ISN system, and distribute tags to residents
* Create, track, distribute, and update new homeowner packet. Request ownership/rental proof from new homeowners and track their contact information. Update Connect once it changes over to new owner. Assist new homeowners and tenants with customer service.
* Assist with projects as needed, such as ordering new gate signs, renewing and decreasing AT&T contracts, and researching trash vendors, etc.
* General office work
* Perform check deposits
* Daily contact with gatehouse
* Check up on CCMR room contact the Ritz for repairs, etc.
* Contact PG&E about streetlight repairs
Skills & Qualifications:
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Ability to work under tight deadlines and consistently meet deadlines.
* Exhibit professionalism, professional attire and demeanor at all times.
* Demonstrates effective communication skills consisting of oral, written and listening skills.
* Demonstrates problem-solving abilities.
* Ability to draft correspondence and respond to inquiries and client concerns effectively and independently.
* Must be proficient with computer programs needed for specific position including Microsoft Outlook, Word, Excel, and Power Point.
* Demonstrates organizational skills and ability to independently prioritize daily workload.
* Must work effectively and communicate with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectful identifier, and; respecting the diversity of our workforce in actions, words and deeds.
Education & Experience:
* Must have a minimum of a GED or a High school diploma.
* Valid Driver's License and State Mandated Vehicle Insurance
Physical Requirements and Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to lift 25 lbs.
* Must be able to sit or stand for extended periods of time.
* Must have finger dexterity for typing/using a keyboard.
* Must be able to effectively place and receive telephone calls and use voicemail system.
* Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts and dust.
* Work duties may require the ability to stand or walk on hard surfaces for frequent and prolonged periods of time.
The work environment characteristics are normal office conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Full time position. Typical schedule, Monday through Friday, 8:30 a.m. - 5:00 p.m. Workdays, hours of work and location may vary and overtime work will be required from time to time. This position does require working occasional evenings, weekends and some holidays per the direction of management.
Consistent and regular attendance required.
What We Offer:
* Medical, dental, and vision plans (full time and part time 30+ hours)
* Part time 20+ hours qualify for dental and vision
* 401K match
* Time off including vacation, sick, and company paid holidays
* Pet insurance available
* Tuition reimbursement
* Legal services
* Free emotional wellbeing and daily life assistance support for all associates
* Domestic partner coverage
* Health savings account
* Flexible spending account
About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit ********************************
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Assistant Property Manager - Studios/PRAC
Richmond, VA jobs
A career at SupportWorks Housing, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.
This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you.
The Role: Assistant Property Manager
What You'll Do:
Manage public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.
Work with the Senior Property Manager to manage the property by assisting with rent collection, processing new applicants, assisting with legal proceedings and maintaining the budget.
Coordinate and assemble information for rent increase requests, including market comparables. Also, assist in the maintenance of property management files to include property reports, invoices, current and former resident files.
Assist in the inspection of occupied and vacant units to insure cleanliness, safety and high quality maintenance. Plus, assist in the preparation for all desk and physical audits by government entities, regulators, funders and partners.
What you'll bring to SupportWorks:
Good human relation and communication skills with a demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
Great attention to detailed to be able to plan, prioritize, multi-task and meet deadlines in a past paced environment.
Experience in supervising a team by training, mentoring and motivating staff.
Self motivated and customer service oriented while adhering to safety protocols.
Qualifications:
Three+ years of prior residential property management experience
Experience with Section Eight and Low Income Housing Tax Credits preferred
Knowledge of applicable federal and state housing laws preferred
Valid VA Driver's License and reliable transportation
Computer skills, with working knowledge of the primary Microsoft Office programs
Knowledge of property management software: OneSite conventional and affordable, NextGen preferred, OR demonstrated or ability and desire to learn these programs
Registered Apartment Managers Certification, CPR and First Aid Certification preferred
What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays!
SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.
Assistant Property Manager
Virginia Beach, VA jobs
Reports To: Portfolio/Property Manager
Primary Function: Perform management business support functions within the Commercial Property Management platform, serving as first contact with tenants, vendors, and clients. Assist in the administration of property operations under the guidance and supervision of the Portfolio/Property Manager.
Education: A high school diploma is required, along with two to three years of related work experience. A Bachelor's degree is desirable but not required.
Qualifications:
Possess great customer service skills
Positive attitude and initiative
Good written and verbal communication skills
High attention to detail and time management
Must be proficient with personal computers and PC based software, (ie. Microsoft Office and other company systems)
Desire to learn and advance in the area of commercial property management
Responsibilities:
The Assistant Property Manager ("APM") is responsible for performing property management functions in support of the Portfolio/Property Manager. Assist with the general work load of the property operations including but not limited to production of routine reports, procurement/purchase orders, web-based solution software, work orders, A/P and A/R processing, interaction with tenants, clients, and vendors.
Assist with problem solving and on-site events at the building(s), direct participation of administrative and accounting paperwork and the communication of progress and/or areas requiring attention by management. Other responsibilities include ensuring adherence to the company's policies and procedures, management vendor contracts, and any related, administrative-oriented requests.
In addition, the APM will assist in budget preparation, payroll/timekeeping, special projects, after-hours calls/emergencies, and related matters within the Property Management market and/or platform.
Assist with the administration of integrated web-based solution, including property invoicing/payables
Assist with property budget preparation, payroll/timekeeping, and special projects.
Assist with the administration of onboarding and offboarding of property assignments
Administer expense reports and corporate credit card statements
The APM works directly with the Portfolio/Property Manager.
Assistant Property Manager
Virginia Beach, VA jobs
Job Description
Reports To: Portfolio/Property Manager
Primary Function: Perform management business support functions within the Commercial Property Management platform, serving as first contact with tenants, vendors, and clients. Assist in the administration of property operations under the guidance and supervision of the Portfolio/Property Manager.
Education: A high school diploma is required, along with two to three years of related work experience. A Bachelor's degree is desirable but not required.
Qualifications:
Possess great customer service skills
Positive attitude and initiative
Good written and verbal communication skills
High attention to detail and time management
Must be proficient with personal computers and PC based software, (ie. Microsoft Office and other company systems)
Desire to learn and advance in the area of commercial property management
Responsibilities:
The Assistant Property Manager ("APM") is responsible for performing property management functions in support of the Portfolio/Property Manager. Assist with the general work load of the property operations including but not limited to production of routine reports, procurement/purchase orders, web-based solution software, work orders, A/P and A/R processing, interaction with tenants, clients, and vendors.
Assist with problem solving and on-site events at the building(s), direct participation of administrative and accounting paperwork and the communication of progress and/or areas requiring attention by management. Other responsibilities include ensuring adherence to the company's policies and procedures, management vendor contracts, and any related, administrative-oriented requests.
In addition, the APM will assist in budget preparation, payroll/timekeeping, special projects, after-hours calls/emergencies, and related matters within the Property Management market and/or platform.
Assist with the administration of integrated web-based solution, including property invoicing/payables
Assist with property budget preparation, payroll/timekeeping, and special projects.
Assist with the administration of onboarding and offboarding of property assignments
Administer expense reports and corporate credit card statements
The APM works directly with the Portfolio/Property Manager.
Job Posted by ApplicantPro
Assistant Community Manager
Norfolk, VA jobs
Exciting Career Opportunity: Assistant Community Manager at Riverpoint Apartments in Norfolk, VA!
Thalhimer is excited to offer a dynamic career opportunity with our Thalhimer Multifamily team. We are seeking an Assistant Community Manager to join us at Riverpoint Apartments in Norfolk, VA. If you're looking to be part of a supportive and thriving team, this is the perfect opportunity for you!
What You'll Do:
As an Assistant Community Manager, you will play a vital role in creating a welcoming and professional environment for current and future residents. You will be involved in a variety of tasks that support the smooth and effective operation of the property. Responsibilities include:
Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.
Preferred Candidate Attributes:
We are looking for a proactive, detail-oriented individual who thrives in a fast-paced environment. The ideal candidate will have:
A strong ability to multi-task and handle a variety of responsibilities with ease.
A keen attention to detail and problem-solving skills to address challenges effectively.
Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
A passion for customer service and the ability to relate to residents and prospective tenants.
Additional Qualifications:
Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
MRI experience is preferred but not required.
Tax Credit experience is preferred but not required.
A genuine desire to make a positive difference in the community.
Are You Ready to Make an Impact?
If you're excited to be a part of a successful team, make a lasting impact, and help shape the experience of residents, we'd love to hear from you! Please submit your resume along with salary requirements.
Thalhimer is an Equal Opportunity Employer
What Does Success Look Like? A successful Assistant Community Manager is a dependable and detail-driven team player with strong organizational skills. You thrive in a fast-paced environment, support your team with flexibility and initiative, and maintain a high standard of professionalism. You're quick to learn, coachable, and always focused on resident satisfaction and operational efficiency.
Assistant Property Manager
Charlottesville, VA jobs
Job Description
A career at SupportWorks, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.
This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you.
The Role: Assistant Property Manager
What You'll Do:
Manage public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.
Work with the Senior Property Manager to manage the property by assisting with rent collection, processing new applicants, assisting with legal proceedings and maintaining the budget.
Coordinate and assemble information for rent increase requests, including market comparables. Also, assist in the maintenance of property management files to include property reports, invoices, current and former resident files.
Assist in the inspection of occupied and vacant units to insure cleanliness, safety and high quality maintenance. Plus, assist in the preparation for all desk and physical audits by government entities, regulators, funders and partners.
What you'll bring to SupportWorks:
Good human relation and communication skills with a demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
Great attention to detailed to be able to plan, prioritize, multi-task and meet deadlines in a past paced environment.
Experience in supervising a team by training, mentoring and motivating staff.
Self motivated and customer service oriented while adhering to safety protocols.
Qualifications:
Three+ years of prior residential property management experience
Experience with Section Eight and Low Income Housing Tax Credits preferred
Knowledge of applicable federal and state housing laws preferred
Valid VA Driver's License and reliable transportation
Computer skills, with working knowledge of the primary Microsoft Office programs
Knowledge of property management software: OneSite conventional and affordable, NextGen preferred, OR demonstrated or ability and desire to learn these programs
Registered Apartment Managers Certification, CPR and First Aid Certification preferred
What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays!
SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.
Assistant Property Manager - Crossings
Charlottesville, VA jobs
A career at SupportWorks, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.
This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you.
The Role: Assistant Property Manager
What You'll Do:
Manage public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.
Work with the Senior Property Manager to manage the property by assisting with rent collection, processing new applicants, assisting with legal proceedings and maintaining the budget.
Coordinate and assemble information for rent increase requests, including market comparables. Also, assist in the maintenance of property management files to include property reports, invoices, current and former resident files.
Assist in the inspection of occupied and vacant units to insure cleanliness, safety and high quality maintenance. Plus, assist in the preparation for all desk and physical audits by government entities, regulators, funders and partners.
What you'll bring to SupportWorks:
Good human relation and communication skills with a demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
Great attention to detailed to be able to plan, prioritize, multi-task and meet deadlines in a past paced environment.
Experience in supervising a team by training, mentoring and motivating staff.
Self motivated and customer service oriented while adhering to safety protocols.
Qualifications:
Three+ years of prior residential property management experience
Experience with Section Eight and Low Income Housing Tax Credits preferred
Knowledge of applicable federal and state housing laws preferred
Valid VA Driver's License and reliable transportation
Computer skills, with working knowledge of the primary Microsoft Office programs
Knowledge of property management software: OneSite conventional and affordable, NextGen preferred, OR demonstrated or ability and desire to learn these programs
Registered Apartment Managers Certification, CPR and First Aid Certification preferred
What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays!
SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.
Regional Property Manager
Glen Allen, VA jobs
Primary Function:
The Regional Property Manager is responsible for achieving the performance goals established for their communities. They oversee the entire fiscal and physical operations of properties located in the Richmond, VA area. The Regional Property Manager supervises all associates assigned to the communities.
Education:
A Bachelor's degree from accredited college or university or 3 years related experience in portfolio management.
Essential Position Functions
MANAGEMENT
Responsible for evaluating staffing levels, work closely with HR to fill any open positions, and supervise teams on a daily basis.
Provide leadership and training to staff to assure Thalhimer processes, practices and programs are properly implemented and maintained.
Establish weekly work priorities based upon property visit observations and feedback from property teams and residents.
Evaluate the overall performance of each staff member and develop plans to capitalize on strengths and to improve deficiencies.
Develop short and long-term marketing plans to achieve and sustain occupancy goals.
Develop and implement plans to increase net operation income (NOI) based upon the analysis of weekly and monthly Property Performance Reports, monthly operating statements, knowledge of the market place and activities of the competition and other relevant factors.
Develop annual operating budgets for each property focusing NOI, asset protection, property enhancement and resident satisfaction.
Work closely with other Portfolio Managers on Thalhimer related projects and initiatives.
Identify and act upon areas in need of income/expense control improvement.
Assure that all properties are managed within appropriate federal, state and local laws and regulations.
Serve on the Executive team developing new strategic and tactical plans, new programs and operating procedures to improve property performance.
Assure that changes in strategies policies, procedures and programs are implemented.
Conduct basic audits to ensure that properties are in compliance with company policies.
Tactical execution and communication of company's strategic direction to on-site teams.
Should be able to describe the overall makeup, i.e. strengths, weaknesses and needs of each property in their portfolio.
Review and approve all property purchasing with adherence to budget.(subject to variances pre-approved by the owner)
Analyze competitive market conditions and recommend and implement competitive market rates while maintaining optimum occupancy levels.
Work with Community Managers and Service Managers to ensure timely preparation of rent ready apartments to fully meet the demand of the market.
Ultimately responsible for risk management, safety standards, and employee and resident liability. Must determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
Perform monthly on-site inspections resulting in written report(s) and scheduling of correction of deficiencies.
Promptly return all resident phone calls and ensure we are providing a high level of customer care.
ADMINISTRATIVE
Negotiate with Vendors and outside contractors for costs for products and services.
Negotiate settlements with residents as appropriate.
Prepare monthly, quarterly and annual reports as required.
Review and approve expenses/invoices for properties.
MAINTENANCE
Evaluate the overall condition of the property and develop plans for repairs, upgrades and improvements.
Assure that all safety precautions are followed so as to minimize risk to the staff and residents. Cooperate in all aspects of the company's safety and health program.
Secondary Functions
Continue to hone skills in real estate, human resources, business management, training and communications through formal classroom study and on-the-job training.
Provide general assistance to property teams during emergency situations as appropriate.
All other tasks and duties as assigned, with dates to be agreed upon.
Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.
Regional Property Manager
Charlottesville, VA jobs
Primary Function:
The Regional Property Manager is responsible for achieving the performance goals established for their communities. They oversee the entire fiscal and physical operations of properties located in the Charlottesville, VA area. The Regional Property Manager supervises all associates assigned to the communities.
Education:
A Bachelor's degree from accredited college or university or 3 years related experience in portfolio management.
Essential Position Functions
MANAGEMENT
Responsible for evaluating staffing levels, work closely with HR to fill any open positions, and supervise teams on a daily basis.
Provide leadership and training to staff to assure Thalhimer processes, practices and programs are properly implemented and maintained.
Establish weekly work priorities based upon property visit observations and feedback from property teams and residents.
Evaluate the overall performance of each staff member and develop plans to capitalize on strengths and to improve deficiencies.
Develop short and long-term marketing plans to achieve and sustain occupancy goals.
Develop and implement plans to increase net operation income (NOI) based upon the analysis of weekly and monthly Property Performance Reports, monthly operating statements, knowledge of the market place and activities of the competition and other relevant factors.
Develop annual operating budgets for each property focusing NOI, asset protection, property enhancement and resident satisfaction.
Work closely with other Portfolio Managers on Thalhimer related projects and initiatives.
Identify and act upon areas in need of income/expense control improvement.
Assure that all properties are managed within appropriate federal, state and local laws and regulations.
Serve on the Executive team developing new strategic and tactical plans, new programs and operating procedures to improve property performance.
Assure that changes in strategies policies, procedures and programs are implemented.
Conduct basic audits to ensure that properties are in compliance with company policies.
Tactical execution and communication of company's strategic direction to on-site teams.
Should be able to describe the overall makeup, i.e. strengths, weaknesses and needs of each property in their portfolio.
Review and approve all property purchasing with adherence to budget.(subject to variances pre-approved by the owner)
Analyze competitive market conditions and recommend and implement competitive market rates while maintaining optimum occupancy levels.
Work with Community Managers and Service Managers to ensure timely preparation of rent ready apartments to fully meet the demand of the market.
Ultimately responsible for risk management, safety standards, and employee and resident liability. Must determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
Perform monthly on-site inspections resulting in written report(s) and scheduling of correction of deficiencies.
Promptly return all resident phone calls and ensure we are providing a high level of customer care.
ADMINISTRATIVE
Negotiate with Vendors and outside contractors for costs for products and services.
Negotiate settlements with residents as appropriate.
Prepare monthly, quarterly and annual reports as required.
Review and approve expenses/invoices for properties.
MAINTENANCE
Evaluate the overall condition of the property and develop plans for repairs, upgrades and improvements.
Assure that all safety precautions are followed so as to minimize risk to the staff and residents. Cooperate in all aspects of the company's safety and health program.
Secondary Functions
Continue to hone skills in real estate, human resources, business management, training and communications through formal classroom study and on-the-job training.
Provide general assistance to property teams during emergency situations as appropriate.
All other tasks and duties as assigned, with dates to be agreed upon.
Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.
Regional Property Manager
Charlottesville, VA jobs
Job Description
Primary Function:
The Regional Property Manager is responsible for achieving the performance goals established for their communities. They oversee the entire fiscal and physical operations of properties located in the Charlottesville, VA area. The Regional Property Manager supervises all associates assigned to the communities.
Education:
A Bachelor's degree from accredited college or university or 3 years related experience in portfolio management.
Essential Position Functions
MANAGEMENT
Responsible for evaluating staffing levels, work closely with HR to fill any open positions, and supervise teams on a daily basis.
Provide leadership and training to staff to assure Thalhimer processes, practices and programs are properly implemented and maintained.
Establish weekly work priorities based upon property visit observations and feedback from property teams and residents.
Evaluate the overall performance of each staff member and develop plans to capitalize on strengths and to improve deficiencies.
Develop short and long-term marketing plans to achieve and sustain occupancy goals.
Develop and implement plans to increase net operation income (NOI) based upon the analysis of weekly and monthly Property Performance Reports, monthly operating statements, knowledge of the market place and activities of the competition and other relevant factors.
Develop annual operating budgets for each property focusing NOI, asset protection, property enhancement and resident satisfaction.
Work closely with other Portfolio Managers on Thalhimer related projects and initiatives.
Identify and act upon areas in need of income/expense control improvement.
Assure that all properties are managed within appropriate federal, state and local laws and regulations.
Serve on the Executive team developing new strategic and tactical plans, new programs and operating procedures to improve property performance.
Assure that changes in strategies policies, procedures and programs are implemented.
Conduct basic audits to ensure that properties are in compliance with company policies.
Tactical execution and communication of company's strategic direction to on-site teams.
Should be able to describe the overall makeup, i.e. strengths, weaknesses and needs of each property in their portfolio.
Review and approve all property purchasing with adherence to budget.(subject to variances pre-approved by the owner)
Analyze competitive market conditions and recommend and implement competitive market rates while maintaining optimum occupancy levels.
Work with Community Managers and Service Managers to ensure timely preparation of rent ready apartments to fully meet the demand of the market.
Ultimately responsible for risk management, safety standards, and employee and resident liability. Must determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
Perform monthly on-site inspections resulting in written report(s) and scheduling of correction of deficiencies.
Promptly return all resident phone calls and ensure we are providing a high level of customer care.
ADMINISTRATIVE
Negotiate with Vendors and outside contractors for costs for products and services.
Negotiate settlements with residents as appropriate.
Prepare monthly, quarterly and annual reports as required.
Review and approve expenses/invoices for properties.
MAINTENANCE
Evaluate the overall condition of the property and develop plans for repairs, upgrades and improvements.
Assure that all safety precautions are followed so as to minimize risk to the staff and residents. Cooperate in all aspects of the company's safety and health program.
Secondary Functions
Continue to hone skills in real estate, human resources, business management, training and communications through formal classroom study and on-the-job training.
Provide general assistance to property teams during emergency situations as appropriate.
All other tasks and duties as assigned, with dates to be agreed upon.
Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.
Job Posted by ApplicantPro
Regional Property Manager
Manassas, VA jobs
Primary Function:
The Regional Property Manager is responsible for achieving the performance goals established for their communities. They oversee the entire fiscal and physical operations of properties located in the Charlottesville, VA area. The Regional Property Manager supervises all associates assigned to the communities.
Education:
A Bachelor's degree from accredited college or university or 3 years related experience in portfolio management.
Essential Position Functions
MANAGEMENT
Responsible for evaluating staffing levels, work closely with HR to fill any open positions, and supervise teams on a daily basis.
Provide leadership and training to staff to assure Thalhimer processes, practices and programs are properly implemented and maintained.
Establish weekly work priorities based upon property visit observations and feedback from property teams and residents.
Evaluate the overall performance of each staff member and develop plans to capitalize on strengths and to improve deficiencies.
Develop short and long-term marketing plans to achieve and sustain occupancy goals.
Develop and implement plans to increase net operation income (NOI) based upon the analysis of weekly and monthly Property Performance Reports, monthly operating statements, knowledge of the market place and activities of the competition and other relevant factors.
Develop annual operating budgets for each property focusing NOI, asset protection, property enhancement and resident satisfaction.
Work closely with other Portfolio Managers on Thalhimer related projects and initiatives.
Identify and act upon areas in need of income/expense control improvement.
Assure that all properties are managed within appropriate federal, state and local laws and regulations.
Serve on the Executive team developing new strategic and tactical plans, new programs and operating procedures to improve property performance.
Assure that changes in strategies policies, procedures and programs are implemented.
Conduct basic audits to ensure that properties are in compliance with company policies.
Tactical execution and communication of company's strategic direction to on-site teams.
Should be able to describe the overall makeup, i.e. strengths, weaknesses and needs of each property in their portfolio.
Review and approve all property purchasing with adherence to budget.(subject to variances pre-approved by the owner)
Analyze competitive market conditions and recommend and implement competitive market rates while maintaining optimum occupancy levels.
Work with Community Managers and Service Managers to ensure timely preparation of rent ready apartments to fully meet the demand of the market.
Ultimately responsible for risk management, safety standards, and employee and resident liability. Must determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
Perform monthly on-site inspections resulting in written report(s) and scheduling of correction of deficiencies.
Promptly return all resident phone calls and ensure we are providing a high level of customer care.
ADMINISTRATIVE
Negotiate with Vendors and outside contractors for costs for products and services.
Negotiate settlements with residents as appropriate.
Prepare monthly, quarterly and annual reports as required.
Review and approve expenses/invoices for properties.
MAINTENANCE
Evaluate the overall condition of the property and develop plans for repairs, upgrades and improvements.
Assure that all safety precautions are followed so as to minimize risk to the staff and residents. Cooperate in all aspects of the company's safety and health program.
Secondary Functions
Continue to hone skills in real estate, human resources, business management, training and communications through formal classroom study and on-the-job training.
Provide general assistance to property teams during emergency situations as appropriate.
All other tasks and duties as assigned, with dates to be agreed upon.
Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.
Community Manager
Longmont, CO jobs
Description Join Us as a Community Manager for Heritage on Hover in Longmont, Colorado!Are you ready to lead a dynamic team and make a lasting impact on the residents and communities you serve? Thompson Thrift is seeking an experienced and driven Community Manager to oversee the daily operations of one of our premier multifamily properties.Why Thompson Thrift?At Thompson Thrift, we don't just manage properties; we create thriving communities where people love to live. Our core values focus on positively impacting both our team members and residents. Through initiatives like TT Serve, we prioritize community outreach and personal development. We also ensure work-life balance with our Family Impact Program, offering flexible work options, concierge medical services, and financial planning to support your well-being.Your Role as a Community Manager:As a Community Manager, you will lead the charge in ensuring our property runs efficiently while providing exceptional service to residents. You'll oversee all operational aspects, manage your team, and ensure financial performance meets goals, all while fostering a sense of community among residents.What You'll Do:
Leadership & Team Management: Lead and develop your on-site team, ensuring they align with company goals and deliver excellent customer service.
Resident Satisfaction: Build strong relationships with residents, addressing concerns, fostering community engagement, and maintaining high resident retention rates.
Financial Performance: Oversee budget management, rent collections, and expense control to meet or exceed financial goals and ensure maximum occupancy.
Property Maintenance: Coordinate with maintenance teams to ensure the property remains in top condition, addressing any issues promptly.
Compliance & Reporting: Ensure the property adheres to all legal requirements and company policies, preparing reports and updates for upper management.
Marketing & Leasing: Develop and implement marketing strategies to ensure full occupancy, working closely with leasing teams to drive success.
Our Ideal Candidate:
4+ years of progressive experience in a similar multifamily product, with a minimum of 3 years' experience as a Community Manager in multifamily.
High school diploma or GED equivalent required; Associates degree or equivalent level of education and experience; bachelor's degree preferred.
Experience with Class A or luxury lease-up properties preferred.
CAM designation is a plus.
A valid driver's license and reliable vehicle is required for this role for purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate.
Must be familiar with Microsoft Office Suite; proficiency in Yardi software preferred.
Flexibility to work evenings, weekends, and be on-call as needed.
Strong leadership skills with the ability to motivate and manage a team.
Excellent communication and organizational skills.
Solid understanding of budgeting, financial reporting, and market trends.
Passion for creating thriving communities.
Annual Salary Range*: $75,000-$80,000 annually Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.* The hourly or salary range is the range Thompson Thrift in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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