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Guest Services jobs at J.F. Shea Co - 50 jobs

  • Guest Service Professional, Golf Operations FT - $250 Sign on Bonus

    J.F. Shea 4.4company rating

    Guest services job at J.F. Shea Co

    $250 New Hire SIGN ON BONUS after 90 Days of Employment Trilogy at Verde River: Verde River Golf & Social Club The centerpiece of the community sits adjacent to Tonto National Forest with sweeping views of the Mazatzal Mountains and the iconic Four Peaks. Here you will find a newly re-envisioned golf course, tennis & pickleball courts, poolside bar & grill, luxurious resort pool, and The Outfitter, the starting point for outdoor fun. The Club also features our signature restaurant and full service spa. Where: Rio Verde, 20 minutes north of Scottsdale, Arizona Pay: $14.70 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: As a member of the Guest Service Team, The Guest Service Professional supports daily guest service operations for the golf course, including tournament set up, equipment rental and services, and player assistance. This position reports to the Guest Service Supervisor or Head Golf Professional. KEY RESPONSIBILITIES: * Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals. * Provide information about golf course conditions and the day's activities and events to the First Tee Hosts, Player Assistants, Golf Shop staff, and other team members so they have the information they need to provide a safe and enjoyable golf experience for the players. * Maintain effective communication with all team members throughout the day to maintain a smooth, informed, safe, and consistent atmosphere for guest services operations. * Provide exceptional customer service; professionally respond to all guest concerns. * Help manage and maintain rental equipment, golf carts, golf bag storage, and other guest service supplies. * Report equipment repair issues or unsafe conditions or accidents to a supervisor. * Welcome and establish initial connection with golfer or group of players.Load golf clubs onto the golf cart.Direct player(s) to the Golf Shop.Prepare the golf cart with cooler, pencil, tees, scorecards, etc. for the day.Meet player(s) at first tee. * After the game, meet the player(s) at Guest Service.Suggest dining and clean clubs while they are in the restaurant or load clubs in car. * Clean golf cart, check air in the tires, and restock for another group. * Assist in tournament operations with the Tournament Coordinator and Head Golf Professional. * Be able to perform role as a Practice Facility Host, Player Assistant, and First Tee Host, as assigned. * Know Golf Shop products and Club services and be able to respond to questions and suggest beneficial products and services. * Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: * Must be highly customer oriented and responsive with high need for closure. * Able to work under pressure and balance multiple priorities and assignments. * Strong team-building skills including the ability to lead, cooperate, and motivate. * Must be role model and able to live our BlueStar core values: * Honesty and Integrity * Respect for the Individual * Teamwork * Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: * High School diploma or equivalent preferred. * Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. * Desire to contribute to a productive work environment by maintaining a good attitude with coworkers and the public. * Must be self-motivated, follow direction, and able to work independently with little supervision. * Must demonstrate initiative-ability to think, work, and make independent decisions, based on sound judgment. * Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness. * Must be comfortable working in a fast-paced environment where continuous improvement is expected. * This position requires a flexible schedule to include early mornings, evenings, and weekends. * Valid driver's license is required. WORK ENVIRONMENT: This position works in an outdoor environment and may require driving a golf cart on variable terrain and navigating typical golf course obstacles, including, but not limited to, water, other golf carts and groups of players, plants, and the natural landscape. There is regular exposure to outdoor weather conditions and occasional exposure to native wildlife. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, hear, speak clearly and understand the speech of another person, sometimes in a noisy environment. This position is very active and requires standing and walking for most of a work shift, bending, kneeling, sitting and driving, using hands to fingers to handle or feel, and reaching with hands and arms. The position requires the ability to occasionally lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
    $14.7 hourly 40d ago
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  • Guest Service Professional, Golf Operations

    J.F. Shea 4.4company rating

    Guest services job at J.F. Shea Co

    Encanterra Country Club Encanterra features eighteen holes of golf, two Resort Clubs, multiple dining options, state-of-the-art health and fitness facilities, exceptional tennis and pickleball complexes, indoor and outdoor pools and a full-service Alvea Spa, which recently was named the state's top Clubhouse Spa by Arizona Foothills magazine. Our weddings & events spaces are also among the best in the Queen Creek. Where: Queen Creek, 45 minutes from downtown Phoenix & Scottsdale, Arizona Pay: $15.15 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: As a member of the Guest Service Team, The Guest Service Professional supports daily guest service operations for the golf course, including tournament set up, equipment rental and services, and player assistance. This position reports to the Guest Service Supervisor or Head Golf Professional. KEY RESPONSIBILITIES: * Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals. * Provide information about golf course conditions and the day's activities and events to the First Tee Hosts, Player Assistants, Golf Shop staff, and other team members so they have the information they need to provide a safe and enjoyable golf experience for the players. * Maintain effective communication with all team members throughout the day to maintain a smooth, informed, safe, and consistent atmosphere for guest services operations. * Provide exceptional customer service; professionally respond to all guest concerns. * Help manage and maintain rental equipment, golf carts, golf bag storage, and other guest service supplies. * Report equipment repair issues or unsafe conditions or accidents to a supervisor. * Welcome and establish initial connection with golfer or group of players.Load golf clubs onto the golf cart.Direct player(s) to the Golf Shop.Prepare the golf cart with cooler, pencil, tees, scorecards, etc. for the day.Meet player(s) at first tee. * After the game, meet the player(s) at Guest Service.Suggest dining and clean clubs while they are in the restaurant or load clubs in car. * Clean golf cart, check air in the tires, and restock for another group. * Assist in tournament operations with the Tournament Coordinator and Head Golf Professional. * Be able to perform role as a Practice Facility Host, Player Assistant, and First Tee Host, as assigned. * Know Golf Shop products and Club services and be able to respond to questions and suggest beneficial products and services. * Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: * Must be highly customer oriented and responsive with high need for closure. * Able to work under pressure and balance multiple priorities and assignments. * Strong team-building skills including the ability to lead, cooperate, and motivate. * Must be role model and able to live our BlueStar core values: * Honesty and Integrity * Respect for the Individual * Teamwork * Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: * High School diploma or equivalent preferred. * Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. * Desire to contribute to a productive work environment by maintaining a good attitude with coworkers and the public. * Must be self-motivated, follow direction, and able to work independently with little supervision. * Must demonstrate initiative-ability to think, work, and make independent decisions, based on sound judgment. * Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness. * Must be comfortable working in a fast-paced environment where continuous improvement is expected. * This position requires a flexible schedule to include early mornings, evenings, and weekends. * Valid driver's license is required. WORK ENVIRONMENT: This position works in an outdoor environment and may require driving a golf cart on variable terrain and navigating typical golf course obstacles, including, but not limited to, water, other golf carts and groups of players, plants, and the natural landscape. There is regular exposure to outdoor weather conditions and occasional exposure to native wildlife. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, hear, speak clearly and understand the speech of another person, sometimes in a noisy environment. This position is very active and requires standing and walking for most of a work shift, bending, kneeling, sitting and driving, using hands to fingers to handle or feel, and reaching with hands and arms. The position requires the ability to occasionally lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
    $15.2 hourly 24d ago
  • Customer Service Coordinator

    Simplex Group 3.3company rating

    Rancho Cucamonga, CA jobs

    Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”. We are looking for a high-energy, customer focused New Driver Onboarding Representative to join our team. The representative will be the first point of contact for visitors at our Headquarters, giving exceptional customer service to our visitors. In this role, the New Driver Onboarding Representative will play an essential role in prescreening drivers for our customers in accordance with the regulatory guidelines of the FMCSA. Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group. Responsibilities: Greet and welcome visitors in a courteous and friendly manner providing information to visitors about the company and its services Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience Respond promptly to customer inquiries in a professional and courteous manner Resolve customer concerns, issues, and complaints effectively and efficiently Identify and recommend process improvements to enhance customer satisfaction Maintain a positive and empathetic attitude towards customers at all times Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings Review of driver documentation required for proper onboarding Enter and verify client information in systems to ensure records are kept up-to-date Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers Manage and maintain a clean and organized reception area welcoming to visitors Ensure security protocols are followed for visitor access Assist with other tasks as needed by the company Experience Requirements: High school diploma or equivalent relevant experience. Customer service experience, preferably in the transportation industry. Bilingual conversational in Punjabi is required/preferred. Skills Needed: Customer-centric mentality. Data entry and documentation skills. Strong attention to detail. Bilingual in English and Punjabi. Familiarity with Microsoft Office (Excel, Word). Job Duties: Greet and assist visitors. Coordinate with internal departments. Respond to inquiries and resolve concerns. Identifying Process Improvements Prescreen drivers per FMCSA guidelines, including Drug and alcohol screenings Data Entry and Record Keeping Miscellaneous Clerical Duties Review driver documentation. Maintain a welcoming reception area. Follow security protocols. Supporting additional company needs Great Fit if... Able to work on an On-Site position Excellent verbal and written communication skills Exceptional interpersonal and customer service skills Outstanding organizational skills and attention to detail Strong analytical, logical thinking, and problem-solving skills Excellent time management skills with a proven ability to meet deadlines Ability to prioritize tasks and to delegate them when appropriate Characteristics of a Simplificator: Optimistic Attitude Problem Solver Passionate Eager to learn Team Player Adaptable Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
    $34k-44k yearly est. 5d ago
  • Customer Service Agent PT

    Advanced Air, LLC 3.9company rating

    Crescent City, CA jobs

    Job DescriptionDescription: Customer Service Agent Job Type: Part time FLSA: Non - Exempt Who we are: Advanced Air, LLC is an innovative, service-oriented aviation company headquartered in Hawthorne, California. We were founded in 2005 by our President, Levi Stockton, as an FAA approved, Part 135, On-Demand Air Carrier focused on superlative aircraft management and on demand charter. Today, Advanced Air has 20 aircraft, operated in both scheduled and on-demand service, and a diversified portfolio of flying services in turboprop aircraft, business jets and regional passenger jets. Serving more than 13 communities in the southwestern United States, Advanced Air has a deep commitment to operational excellence and metered, sustainable growth. Our successful growth is driven by our adherence to our core values of: safety, security, teamwork and reliability. We are in this business for the long run and take a disciplined, thoughtful approach to growth opportunities. About the Role and about You: We are actively in search of a Customer Service Agent to support our operations at Del Norte County Airport! This position is 100% on-site, so being based in the Crescent City, CA area is a must. Customer Service Agents work in fast-paced environment, and should be comfortable working in any weather, including rain, snow and heat. What you will do: Greet and provide outstanding service to all AA customers and guests in a friendly, courteous and professional manner; Answer telephone to provide information, resolve problems or complaints, and assist as needed; Handle all aspects of reservations, ticketing, check-in, seat assignment, passenger boarding, and baggage service; May handle cash, checks, credit cards, and travel vouchers as forms of payments for tickets; Communicate to customers when a flight has been delayed or cancelled and work to reaccommodate them according to company policy Board/deplane flights and escort passengers to and from aircraft in a timely and efficient manner, assisting passengers as needed. Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers. Provide current and accurate fare, schedule, gate, flight arrival and departure information, as well as answer general inquires both in-person and over the telephone; Ensure aircraft are prepared for flight, including food and beverage stocking and light cleaning; ? Transport passengers via shuttle or van as required; Oversee passenger unloading of firearms in accordance with training, policy, and TSA where required; Maintain Advanced Air brand standards and consistency in the ground experience. Identify opportunities to improve customer experience and increase satisfaction; Maintain positive customer relations at all times by using good judgment and the ability to multi-task; Ensures FAA, TSA, Airlines & Airport regulations are followed at all times. Will be required to obtain and maintain a Secured Identification Display Area (SIDA) badge for certain airports. Additional duties as assigned by Supervisor. Why you should work with us: We can tell you all about how great we are, but you probably want to know what is in it for you, so we have compiled a list of our standout benefits: Competitive salary PTO and Sick Time Easy to use Flight/Travel Benefits; current contracts include Delta, Alaska, and Southwest 401k plan with dollar-for-dollar employer match up to 4% Requirements: What we are looking for: Must be authorized to work in the U.S. Must have valid Driver's license and clean driving record 2+ Years of Customer Service Experience. Experience with Microsoft Office products including Outlook, Word and Excel Excellent communication and problem-solving skills Ability to push/pull/lift 50 lbs. for extended periods of time Ability to work efficiently under time constraints High School Diploma or equivalent. Special Requirements: May be required to push/ pull ground service equipment weighing approximately 5,000 lbs May be required to obtain a Secured Identification Display Area (SIDA) badge for certain airports Will be required to meet all local airport and TSA requirements Must be able to work flexible hours including evenings, weekends, holidays and overtime, as needed Must be able to pass an FAA Drug and Alcohol testing, background checks and submit to random drug test when required Tentative Schedule (23.5hrs per week) : Sun: 1415 - 2000 Mon: OFF Tue: OFF Wed: 1500 - 1900 Thurs: 1415 - 2000 Fri: 0645 - 1045 and 1500 -1900 *SPLIT SHIFT* Sat: OFF *Schedules are subject to change based on organizational needs* FYI: We believe a diversity of perspectives and experiences is what makes a strong team. The stronger our team, the closer we are to our mission. So come join us! We are looking for people of all genders, races, ethnicities, orientations, abilities, and disabilities to come sit at our tables and fly our planes. Lastly, in this role you may be exposed to fumes, dust, loud noises, outdoor weather conditions and extreme temperatures, and altitudes higher than sea level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $32k-39k yearly est. 10d ago
  • Customer Service Agent CEC *Temp*

    Advanced Air, LLC 3.9company rating

    Crescent City, CA jobs

    Job DescriptionDescription: Customer Service Agent Job Type: Part time Temporary FLSA: Non - Exempt Who we are: Advanced Air, LLC is an innovative, service-oriented aviation company headquartered in Hawthorne, California. We were founded in 2005 by our President, Levi Stockton, as an FAA approved, Part 135, On-Demand Air Carrier focused on superlative aircraft management and on demand charter. Today, Advanced Air has 20 aircraft, operated in both scheduled and on-demand service, and a diversified portfolio of flying services in turboprop aircraft, business jets and regional passenger jets. Serving more than 13 communities in the southwestern United States, Advanced Air has a deep commitment to operational excellence and metered, sustainable growth. Our successful growth is driven by our adherence to our core values of: safety, security, teamwork and reliability. We are in this business for the long run and take a disciplined, thoughtful approach to growth opportunities. About the Role and about You: We are actively in search of a Customer Service Agent to support our operations at Del Norte County Airport! This position is 100% on-site, so being based in the Crescent City, CA area is a must. This position is part-time and temporary. The position is currently scheduled to run from February 17, 2026, to April 13, 2026. Customer Service Agents work in fast-paced environment, and should be comfortable working in any weather, including rain, snow and heat. What you will do: Greet and provide outstanding service to all AA customers and guests in a friendly, courteous and professional manner; Answer telephone to provide information, resolve problems or complaints, and assist as needed; Handle all aspects of reservations, ticketing, check-in, seat assignment, passenger boarding, and baggage service; May handle cash, checks, credit cards, and travel vouchers as forms of payments for tickets; Communicate to customers when a flight has been delayed or cancelled and work to reaccommodate them according to company policy Board/deplane flights and escort passengers to and from aircraft in a timely and efficient manner, assisting passengers as needed. Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers. Provide current and accurate fare, schedule, gate, flight arrival and departure information, as well as answer general inquires both in-person and over the telephone; Ensure aircraft are prepared for flight, including food and beverage stocking and light cleaning; ? Transport passengers via shuttle or van as required; Oversee passenger unloading of firearms in accordance with training, policy, and TSA where required; Maintain Advanced Air brand standards and consistency in the ground experience. Identify opportunities to improve customer experience and increase satisfaction; Maintain positive customer relations at all times by using good judgment and the ability to multi-task; Ensures FAA, TSA, Airlines & Airport regulations are followed at all times. Will be required to obtain and maintain a Secured Identification Display Area (SIDA) badge for certain airports. Additional duties as assigned by Supervisor. Why you should work with us: We can tell you all about how great we are, but you probably want to know what is in it for you, so we have compiled a list of our standout benefits: Competitive salary PTO and Sick Time Easy to use Flight/Travel Benefits; current contracts include Delta, Alaska, and Southwest 401k plan with dollar-for-dollar employer match up to 4% Requirements: What we are looking for: Must be authorized to work in the U.S. Must have valid Driver's license and clean driving record 2+ Years of Customer Service Experience. Experience with Microsoft Office products including Outlook, Word and Excel Excellent communication and problem-solving skills Ability to push/pull/lift 50 lbs. for extended periods of time Ability to work efficiently under time constraints High School Diploma or equivalent. Special Requirements: May be required to push/ pull ground service equipment weighing approximately 5,000 lbs May be required to obtain a Secured Identification Display Area (SIDA) badge for certain airports Will be required to meet all local airport and TSA requirements Must be able to work flexible hours including evenings, weekends, holidays and overtime, as needed Must be able to pass an FAA Drug and Alcohol testing, background checks and submit to random drug test when required Tentative Schedule ( 21.45 hrs per week, Temporary position): Sun: 0545 - 0945 Mon: 0545 - 0945 Tue: OFF Wed: OFF Thurs: 0545 - 0945 Fri: 0645 - 1045 Sat: 0715 - 1300 FYI: We believe a diversity of perspectives and experiences is what makes a strong team. The stronger our team, the closer we are to our mission. So come join us! We are looking for people of all genders, races, ethnicities, orientations, abilities, and disabilities to come sit at our tables and fly our planes. Lastly, in this role you may be exposed to fumes, dust, loud noises, outdoor weather conditions and extreme temperatures, and altitudes higher than sea level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $32k-39k yearly est. 6d ago
  • Hotel Front Desk Guest Services

    ICO 3.6company rating

    Avalon, CA jobs

    Find Your Future in Paradise! Catalina Island Company welcomes all guests and visitors to our very special island. Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis. We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests. WHY CATALINA ISLAND COMPANY? The Catalina Island Company offers more than just a workplace - it is a destination for service, adventure and inspiration! In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa Catalina Island Company until he owned a controlling interest. He then invested millions in his vision to create a "playground for all" on Catalina Island, building infrastructure, a reservoir, Hotel Atwater, Bird Park, and other attractions. In 1921, he made Avalon the Spring Training home of his beloved Chicago Cub's, building the Catalina Country Club to house the team's lockers and provide a gathering place for players. The team continued to train on the island until 1951. In 1929, Wrigley built the iconic Catalina Casino, which boasts the world's largest circular ballroom and the first theatre designed and built to show talking motion pictures. During World War II, the island served as a military training facility and was closed to tourists. The island was a popular spot with Hollywood's elite during the 1930s, 40s, and 50s. It also became a popular location for production companies to shoot movies. More than 500 films, documentaries, commercials, and TV shows have been shot in and around Catalina over the years, especially in Two Harbors on the island's west end. To this day, descendants of William Wrigley Jr. still own the Catalina Island Company and carry on his vision to create a world-class island resort. We are a welcoming community that believes in fostering a positive, team-oriented atmosphere where every team member plays a part in creating unforgettable memories for our guests. Join a team that is as vibrant, dynamic, and unique as the island itself! As a Hotel Guest Services Attendant, you will be at the heart of delivering exceptional guest experiences. The location of property can vary although main responsibilities of managing the front desk to providing personalized concierge services, your role will be crucial in ensuring our guests have a memorable stay. Additionally, you will assist with breakfast & lunch service, coordinate guest personal golf cart use, handle luggage services, and work closely with our other partners of the company so guests feel pampered and have plenty of choices to explore the island. JOB RESPONSIBILITIES Job duties include, but are not limited to: Front Desk Services: Welcome guests with warmth and professionalism upon their arrival. Check guests in & out efficiently, ensuring accuracy in reservations and payment processing. Provide information about hotel amenities, dining options, and local attractions. Handle guest inquiries, requests, and complaints promptly and courteously. Concierge Services: Offer personalized recommendations and assistance to guests regarding dining, entertainment, and activities. Arrange restaurant reservations, transportation, tours, and other guest requests. Provide directions and maps to guests, ensuring they have everything they need for a pleasant stay. Handle special requests such as arranging celebrations, special occasions, or surprises for guests. Anticipate guests' needs and go above and beyond to exceed their expectations. Handle daily Wine & Cheese service Breakfast and Lunch Service: Assist with breakfast and lunch service, including greeting guests, taking orders, and serving food and beverages. Ensure that guests' dietary needs and preferences are accommodated. Maintain cleanliness and organization in the breakfast, lunch and guest pantry areas. Golf Cart Transportation: Assist guests with personal golf carts usage. Ensure cleanliness and maintenance of golf carts. Luggage Services: Assist guests with luggage handling, including loading and unloading from vehicles. Deliver luggage to guest rooms promptly and accurately. Coordinate Drives: Ensure guests are transported safely and efficiently to and from the hotel, heliport and airport on arrival and departure days. Offer guest transportation to and from town when requested. Administrative Tasks: Handle guest check-ins, check-outs, and payments accurately using the hotel's reservation system. Maintain records of guest interactions, requests, and preferences. Assist with other administrative duties as assigned by management. QUALIFICATIONS Must be at least 18 years old Previous experience in hospitality, preferably in a front desk and restaurant role. Strong customer service skills with a friendly and professional demeanor. Excellent communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Knowledge of local attractions, restaurants, and services. Flexibility to work various shifts, including weekends and holidays. Valid driver's license with a clean driving record (if required to operate golf carts or assist with transportation). Previous experience in hospitality is required Strong communication (verbal and written), organizational, and multitasking skills. Ability to prioritize work, meet deadlines, and work under pressure in a fast-paced environment. Intermediate computer skills and ability to navigate multiple systems and applications. Familiarity with hotel management software (e.g., Opera Cloud PMS) is a plus. Ability to read, analyze, and interpret business documents California Food Handler Certificate upon hire RBS (Responsible Beverage Service) Certificate upon hire Commitment to delivering exceptional service DETAILS Position Type: Seasonal HOUSING The Catalina Island Company offers shared housing as an option for eligible employees at a subsidized rate. Employees are responsible for paying a portion of the housing cost, typically deducted through payroll. Accommodation generally includes shared bedrooms, shared bathrooms and a community kitchen. Housing is subject to availability and cost will vary based on location. PAY TRANSPARENCY The pay scale for this position ranges between $19.50-$22.66 per hour depending on the work location and experience. Additional commission eligible based on hotel room and guest activity sales. WORK ENVIRONMENT/ PHYSICAL REQUIREMENTS Most work tasks are performed indoors. Temperature is moderate and controlled by air conditioning systems. Must be comfortable and able to stand for up to 6-8 hours per day. Must be able to lift up to 20 lbs. occasionally. Requires dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, management and team. SCHEDULE This position requires a flexible schedule, with rotating weekday and weekend shifts, including day, night, and holiday hours. LIFE ON CATALINA ISLAND A fast paced, exciting work environment with upward mobility and growth opportunities. Meet and engage with people from all over the country and world! COMPANY PERKS Employee discounts and perks - restaurant, hotels and activities. Beautiful island views and a summer of adventure! BEING YOU AT CATALINA ISLAND COMPANY: We are inclusive of, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We welcome applications from people with disabilities and provide reasonable accommodations as needed for our candidates. Please discuss this with our Talent Acquisition team during our selection process.
    $19.5-22.7 hourly Auto-Apply 1d ago
  • Guest Services, Concierge ($21.50)

    Irvine Company 4.7company rating

    Newport Beach, CA jobs

    Property: FASHION ISLAND (0012) Division: Retail Guest Services (RTS) The Guest Services Associate is responsible to provide excellent guest service by assisting guests including: directions, sales of gift cards, restaurant reservations, information about merchants, special events and the surrounding community. Key Responsibilities: * Provide outstanding customer service in person or on the phone when answering questions and delivering information. * Handles all guest requests effectively and efficiently based on established techniques, policies, and procedures. * Maintain ongoing knowledge of Fashion Island and its stores, restaurants, and events. * Ensure proper cash handling and gift card procedures are followed. * Remain compliant with SOPs including uniform/grooming standards. * Demonstrate exceptional safety standards when driving guests. * Perform other duties or projects as assigned or requested. Minimum Qualifications / Other Expectations: * Minimum high school degree or general education diploma (GED). * Minimum of 1 year experience in retail, retail sales, or related volunteer work preferred. * Must be at least 19 years of age. * Meticulous attention to detail and accuracy. * Ability to multitask and efficiently assist accumulation of guests in line. * Exceptional customer service skills. * Must possess excellent interpersonal skills, enjoy problem solving and love taking care of guests. * Basic computer skills. * Minimum of four 4 hour shifts of availability required per week. * Must be able to work a varied schedule including days, nights, weekends and holidays. Compensation: Base Pay Start Rate: $21.50 The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits. About Us: Irvine Company Retail Properties (a division of Irvine Company) has created some of America's most popular retail centers. Each of our 40 retail centers - including Fashion Island in Newport Beach, Irvine Spectrum Center and The Market Place, as well as neighborhood shopping centers like Woodbury Town Center in Irvine - is meticulously planned and ideally located to support the community it serves. We take as much pride in our employee community as we do the communities we create. It's an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities. Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles. The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #LI-Onsite Nearest Major Market: Orange County Nearest Secondary Market: Los Angeles Job Segment: Event Planning, Retail Sales, Concierge, Hospitality, Retail APPLY NOW "
    $21.5 hourly 41d ago
  • Gate Guard/Customer Service Attendant 2026

    Douglas Aquatics 4.2company rating

    Richmond, VA jobs

    A Douglas Aquatics, Inc. Gate Guard/Customer Service Attendant is responsible for managing and executing the gate procedures for a facility. Strict adherence to the facility's gate procedures is a requirement. The gate guard performs their job duties in a courteous and professional manner. Scope: Enforce gate procedures while providing the facility patrons with exemplary customer service. Chain of Command: The gate guard will report directly to the pool facility manager on duty and zone supervisor. Authority: The gate guard is delegated sufficient authority to manage the gate procedures established by the pool facility. Stop any process or activity that is unsafe or represents a safety hazard until either the condition is corrected or the coordinator, zone supervisor, or pool manager gives approval for the activity to resume. Good Performance: Good performance will be judged by the following criteria: Maintains a professional image of Douglas Aquatics, Inc. at all times Ability to manage the gate procedures Exhibits excellent customer service Is punctual and works all scheduled shifts Ensure a safe, clean, family environment Requirements To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations will be made to enable those with disabilities. You must: Be at least 18 years of age or at the discretion of a coordinator Wear the Douglas Aquatics, Inc. uniform Be punctual when reporting to a shift and work the entire scheduled shift Conduct oneself professionally both in manner and appearance Provide excellent customer service Manage the pool facility entrance/exit gate Follow the facility's gate procedures by ensuring proper sign-in and guest registration Collect and be responsible for guest and pool pass monies, where applicable Have knowledge of and enforce pool rules, where applicable Be capable of handling conflict respectfully and calmly Address patron issues and/or concerns by communicating with the pool manager and zone supervisor, or present the patron with a Comment Form Keep the gate area and sign-in table clean and professional Keep patron information regarding membership confidential from other patrons and lifeguards Physical Demands: Able to sit and/or stand up to 12 hours for a shift Able to work outdoors in hot summer temperatures
    $22k-28k yearly est. 48d ago
  • Gate Guard/Customer Service Attendant 2026

    Douglas Aquatics 4.2company rating

    Richmond, VA jobs

    Job DescriptionDescription: A Douglas Aquatics, Inc. Gate Guard/Customer Service Attendant is responsible for managing and executing the gate procedures for a facility. Strict adherence to the facility's gate procedures is a requirement. The gate guard performs their job duties in a courteous and professional manner. Scope: Enforce gate procedures while providing the facility patrons with exemplary customer service. Chain of Command: The gate guard will report directly to the pool facility manager on duty and zone supervisor. Authority: The gate guard is delegated sufficient authority to manage the gate procedures established by the pool facility. Stop any process or activity that is unsafe or represents a safety hazard until either the condition is corrected or the coordinator, zone supervisor, or pool manager gives approval for the activity to resume. Good Performance: Good performance will be judged by the following criteria: Maintains a professional image of Douglas Aquatics, Inc. at all times Ability to manage the gate procedures Exhibits excellent customer service Is punctual and works all scheduled shifts Ensure a safe, clean, family environment Requirements: To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations will be made to enable those with disabilities. You must: Be at least 18 years of age or at the discretion of a coordinator Wear the Douglas Aquatics, Inc. uniform Be punctual when reporting to a shift and work the entire scheduled shift Conduct oneself professionally both in manner and appearance Provide excellent customer service Manage the pool facility entrance/exit gate Follow the facility's gate procedures by ensuring proper sign-in and guest registration Collect and be responsible for guest and pool pass monies, where applicable Have knowledge of and enforce pool rules, where applicable Be capable of handling conflict respectfully and calmly Address patron issues and/or concerns by communicating with the pool manager and zone supervisor, or present the patron with a Comment Form Keep the gate area and sign-in table clean and professional Keep patron information regarding membership confidential from other patrons and lifeguards Physical Demands: Able to sit and/or stand up to 12 hours for a shift Able to work outdoors in hot summer temperatures
    $22k-28k yearly est. 19d ago
  • Customer Success Coordinator

    M.D.C. Holdings 4.7company rating

    Vancouver, WA jobs

    BREAK GROUND ON A REWARDING CAREER WITH US! The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable. We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. Positive Work Environment & Culture Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued. Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments. Job Summary The Customer Success Coordinator serves as a point of contact for homebuyers throughout the construction and completion of their new home. This position is an expert on every home build project, helps keep the project on track, and will communicate with each assigned homebuyer, providing progress updates, timelines, and other helpful information on a consistent basis specified by the manager. This person is a front-line ambassador for Holt Homes and represents the company with the highest level of integrity, character, professionalism, courtesy, and ethics. Qualifications Completion of high school education Minimum of 2 years of customer service experience Real estate and/or new home construction experience preferred Ability to perform physical requirements of job, including but not limited to, standing, walking, sitting, stooping, and talking Must be able to traverse sites in adverse weather Reliable vehicle to drive from site to site Valid Driver's License with a safe driving record Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook), and web-based software (e.g. social media) Experience with programs Smartsheet and Sales Simplicity preferred Customer Relationship Management (CRM) database experience preferred (i.e. Hubspot, Salesforce) Potential remote work after mandatory in-office training, decided by manager Demonstrated customer-focus and solution-orientation, talent for engaging and building trust quickly with all personality types Skills Ability to learn new software and programs quickly Excellent communication skills, both verbal and written, in the English language Strong follow-up skills Ability to work independently as well as in a group setting Adapt to a fast-paced, ever-changing environment Responsibilities Act as the secondary contact for homebuyers throughout the construction and closing process, working closely with the community team including construction, sales, warranty, and design centers to ensure a seamless experience Travel to communities to capture photos of active builds for homes under contract to buyers Maintain weekly onsite presence across assigned committees, including providing neighborhood condition reports Facilitate and review pre-closure survey feedback, post close check-ins, and one year follow-ups Provide real time triage and ticket responses from homebuyers under contract and either answer questions or direct to the appropriate party. Clearly communicate corporate processes and policies to customers and set expectations accordingly. Utilize lead management software (CRM) and other CX tools to provide homebuyers with relevant weekly updates on the status of their build. Maintain close relationships with community sales consultants and field teams through regular contact, weekly status meetings and participate in ongoing training Be an expert and enthusiastic brand ambassador for all things Holt Homes Work Environment Regularly uses a computer with repeated movements to enter data, differentiate between colors, shades, and brightness, and read from a computer screen for extended periods of time Regularly drives to and from various Holt communities Compensation Base Salary: $55,000- $70,000 FLSA Status: Non-Exempt Bonus Type: Year End Discretionary Comprehensive Benefits Package We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families: Competitive Compensation: We provide a competitive compensation structure that rewards performance and results. Health & Wellness: Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Financial Future: Access a 401(k) retirement savings plan. Time Off: Our time-off benefits include vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave). Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included. An employee assistance program (EAP) is also available. Exclusive Perks & Discounts Homeownership & Financing: Take advantage of exclusive home purchase and financing discounts. Pet Insurance: Enjoy discounted group pet insurance rates. If you are ready for more than a job and seek a career with one of the most respected organizations in the industry, we encourage you to connect with us. Please visit our website at ************************ for additional information. Sekisui House U.S., Inc. is an Equal Opportunity Employer.
    $55k-70k yearly Auto-Apply 2d ago
  • Customer Service /Construction Coordinator/Job Costing

    Paul Davis Restoration 4.3company rating

    Murrieta, CA jobs

    CONSTRUCTION COORDINATOR/JOB COSTING Restoration Company seeking Construction Coordinator/Job Costing Are you a Customer Service Expert who wants to work for a thriving company where you can grow, be recognized, and be rewarded for your work? Stop working at a job you hate. Work in an environment that is busy and provides a long term career. We are a high profile restoration company. We are actively seeking a Construction Coordinator and Job costing assistant. What is different here: Our target is simple: To become the number one service company in the Temecula Valley. PLEASE STOP READING THIS RIGHT NOW if you are a clock puncher, who wants to do the minimum. What we are looking for: Some Accounting experience REQUIRED, Construction experience is NOT REQUIRED. Determination and constant training is a necessity. You want to work hard because everyone else on your team works hard too. You push yourself today and everyday, because you know that growing in your own position ensures growth for everyone and your future. If you want to have a place to learn and grow, then we want to talk to you. Team members who want to push themselves beyond the personal limits, to earn money and recognition. We want to create an environment that we can all support each other. Are you a fit? You work hard and love working with a team You are tech savvy and wanting to learn new software You love to serve others Can stay organized in a fast paced environment Can prioritize activities to meet desired goals Likes math and dealing with numbers You love a challenge and want to get better Assertive personality and takes control to get things completed You enjoy talking on the phone and listening to customers Job Requirements: Manage payroll and verify schedules and hours Customer invoices and progress payments Talk with customers daily about job progress Orders job materials and office supplies Complete required paperwork to maintain files Maintain accurate financial records Budget and audit jobs for correct costing Create office systems and maintain current systems Improve communication and training programs Handle a busy and stressful work environment Sense of urgency in an emergency service company Works well with a variety of software *******Must pass a background and drug test *********Requires occasional night or weekend Quickbooks, DASH or Xactimate experience is not required but helpful Salary Range:$16-$20 an hour depending on experience TO GET STARTED: Apply now Compensation: $16-$20 PER HR (DEPENDING ON EXP) Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results
    $16-20 hourly Auto-Apply 60d+ ago
  • Guest Service Representative

    Waco 4.5company rating

    Waco, TX jobs

    At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $11.00 - $12.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $11-12 hourly Auto-Apply 60d+ ago
  • Customer Service Coordinator - Houston SW

    D.R. Horton, Inc. 4.6company rating

    Richmond, TX jobs

    D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information. D.R. Horton, Inc. is currently looking for a Customer Service Coordinator. The right candidate's primary goal is to facilitate completion of all customer warranty requests while maintaining a high level of customer satisfaction. This is achieved by scheduling subcontractors to make repairs. The Customer Service Coordinator is responsible for proactively resolving customer issues after the closing of the home. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Receive and confirm receipt of homeowner requests * Makes initial contact with homeowners and/or Customer Service Technicians to schedule inspection appointments * Evaluate homeowner repair issues to determine if they are warrantable items * Communicates effectively to homeowner if repair issue is deemed not warrantable * Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs * Schedule and manage subcontractors to make designated warranty repairs * Certifies warranty work is completed within contractor obligations * Follow up with homeowners to ensure concerns are addressed in a timely and professional manner * Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company * Ability to work overtime * Develops and maintains good rapport with subcontractors and homeowners * Execute policies to ensure compliance with quality standards Required Qualifications * High School Diploma or GED * 6 months to 1 year related experience * Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop * Proficiency with MS Office and email * Ability to lift and/or move up to 15 pounds Preferred Qualifications * Previous customer service experience * Excel in effective and positive communications * Work effectively in high pressure situations * Ability to provide a systematic approach in carrying out assignments Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: * Medical, Dental and Vision * 401(K) * Employee Stock Purchase Plan * Flex Spending Accounts * Life & Disability Insurance * Vacation, Sick, Personal Time and Company Holidays * Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo
    $31k-40k yearly est. 19h ago
  • Customer Service Coordinator - Phoenix Central

    D.R. Horton, Inc. 4.6company rating

    Scottsdale, AZ jobs

    D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information. D.R. Horton, Inc. is currently looking for a Customer Service Coordinator. The right candidate's primary goal is to facilitate completion of all customer warranty requests while maintaining a high level of customer satisfaction. This is achieved by scheduling subcontractors to make repairs. The Customer Service Coordinator is responsible for proactively resolving customer issues after the closing of the home. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Receive and confirm receipt of homeowner requests * Makes initial contact with homeowners and/or Customer Service Technicians to schedule inspection appointments * Evaluate homeowner repair issues to determine if they are warrantable items * Communicates effectively to homeowner if repair issue is deemed not warrantable * Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs * Schedule and manage subcontractors to make designated warranty repairs * Certifies warranty work is completed within contractor obligations * Follow up with homeowners to ensure concerns are addressed in a timely and professional manner * Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company * Ability to work overtime * Develops and maintains good rapport with subcontractors and homeowners * Execute policies to ensure compliance with quality standards Required Qualifications * High School Diploma or GED * 6 months to 1 year related experience * Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop * Proficiency with MS Office and email * Ability to lift and/or move up to 15 pounds Preferred Qualifications * Previous customer service experience * Excel in effective and positive communications * Work effectively in high pressure situations * Ability to provide a systematic approach in carrying out assignments Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: * Medical, Dental and Vision * 401(K) * Employee Stock Purchase Plan * Flex Spending Accounts * Life & Disability Insurance * Vacation, Sick, Personal Time and Company Holidays * Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo
    $32k-40k yearly est. 19h ago
  • Client Service Advisor

    Summit Home Lending 4.5company rating

    Huntington Beach, CA jobs

    Job Description We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and who can't wait to get started! Compensation: $21 hourly Responsibilities: Work closely with the sales lead to stay up-to-date on service and product knowledge Respond to customer inquiries, product and service questions, and customer complaints Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints Maintain customer accounts and update with new account information as needed Record customer interactions and follow up on their experience with our company Make outbound calls - Connect with clients & transfer them to Loan Officers Engage & problem-solve - Answer questions and build trust with customers Earn while you learn - Competitive hourly pay + performance bonuses Fast-track to Loan Officer - We'll cover your NMLS prep, testing & licensing! Crush goals & get promoted - Develop sales skills, close deals & level up Qualifications: Previous work in a customer-facing position Display strong communication skills, active listening skills, and personal skills High school graduate, G.E.D. recipient, or equivalent Who You Are: Energetic & coachable - Ready to learn and grow Great communicator - Confident on the phone Sales or customer service experience? Big plus! Looking for more than just a job - You want a career No mortgage experience? No problem! We'll train you every step of the way. This isn't just a call center job-it's your chance to build a high-earning career in mortgage lending. Apply now & let's get started! About Company Why You'll Love Working Here Launch your career as a Junior Loan Officer with a 4-6 week intensive training program Gain the tools, knowledge, and confidence to become a top producer Learn directly from experienced leaders and top Loan Officers Get hands-on experience and build real, marketable skills Work in a high-energy, collaborative culture that's fun, motivating, and rewarding See hard work recognized and follow a clear path for career growth Help clients tap into their home equity and achieve meaningful goals every day
    $21 hourly 15d ago
  • Customer Service Agent HHR

    Advanced Air, LLC 3.9company rating

    Hawthorne, CA jobs

    Job DescriptionDescription: Customer Service Agent Job Type: Part time FLSA: Non - Exempt Who we are: Advanced Air, LLC is an innovative, service-oriented aviation company headquartered in Hawthorne, California. We were founded in 2005 by our President, Levi Stockton, as an FAA approved, Part 135, On-Demand Air Carrier focused on superlative aircraft management and on demand charter. Today, Advanced Air has 20 aircraft, operated in both scheduled and on-demand service, and a diversified portfolio of flying services in turboprop aircraft, business jets and regional passenger jets. Serving more than 12 communities in the southwestern United States, Advanced Air has a deep commitment to operational excellence and metered, sustainable growth. Our successful growth is driven by our adherence to our core values of: safety, security, teamwork and reliability. We are in this business for the long run and take a disciplined, thoughtful approach to growth opportunities. About the Role and about You: The Customer Service Agent position will be based in Hawthorne, CA. The incumbent of this role, is responsible for providing excellent customer service by handling information inquiries, reservations, ticketing, passenger check-in, baggage check-in, and problem resolution for all Advanced Air (AA) passengers and potential passengers/guests. We take pride in providing exceptional customer service that goes above and beyond the ordinary in hospitality and transportation services. You are highly motivated, organized, attentive to detail, communicate well, and focused on candidate experience. What you will do: Responsible for resolving customer requests, questions and needs ensuring the best use of resources to accomplish these tasks in a high pace environment. Must be able to handle customer complaints and maintain a professional attitude · Answer and direct calls at the multi-line phone station in a courteous and professional manner Operate office equipment, including but not limited to air-to-group radio, ground radios, airport access control, computers and multiline phones as required. Coordinate customer service order requests and maintain database to ensure data is accurate Complete daily fuel log, invoice fuel tickets and settle truck sheets Serve as a concierge between customers and various airport departments and vendors. Assist customers with hotel reservations, ground transportation, catering, local attractions/activities and other functions. Periodically inspect and maintain facilities, including lobby, front counter and restrooms Transport passengers and/or pilots to and from requested locations such as hotels, restaurants, commercial airport, etc. Requirements: What we are looking for: Must have authorization to work in the U.S. Must have valid CA Driver's license and clean driving record 2+ Years of Customer Service Experience Experience with Microsoft Office products including Outlook, Word and Excel Excellent communication and problem-solving skills Ability to push/pull/lift 50 lbs. for extended periods of time Ability to work efficiently under time constraints High School diploma or GED equivalent Why you should work with us: We can tell you all about how great we are, but you probably want to know what is in it for you, so we have compiled a list of our standout benefits: Competitive salary 401k plan with dollar-for-dollar employer match up to 4% Easy to use Flight/Travel Benefits; current contracts include Delta, Alaska, and Southwest Special Requirements: May be required to obtain a Secured Identification Display Area (SIDA) badge for certain airports Will be required to meet all local airport and TSA requirements Must be able to work flexible hours including evenings, weekends, holidays and overtime, as needed Must be able to pass an FAA Drug and Alcohol testing, background checks and submit to random drug test when required Tentative Schedule Requirements: PT 1: PT 2: Sunday: 0700 - 1330 Sunday: 0700 - 1330 Monday: 0630 - 0930 Monday: 0630 - 0930 Thursday: 0500 - 1330 Thursday: 0600 - 1430 Friday: 0500 - 0930 Friday: 0500 - 0930 FYI: We believe a diversity of perspectives and experiences is what makes a strong team. The stronger our team, the closer we are to our mission. So come join us! We are looking for people of all genders, races, ethnicities, orientations, abilities and disabilities to come sit at our tables and fly our planes. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms Routinely handle objects weighing up to 25 lbs. and on occasion may be expected to lift objects weighing up to 60 lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May include working outside on an aircraft ramp in various temperatures and conditions. Loud noise from aircraft, use hearing protection when needed and is provided.
    $30k-37k yearly est. 17d ago
  • Customer Service Agent PHX

    Advanced Air, LLC 3.9company rating

    Phoenix, AZ jobs

    Job DescriptionDescription: Customer Service Agent Job Type: Full time FLSA: Non - Exempt Who we are: Advanced Air, LLC is an innovative, service-oriented aviation company headquartered in Hawthorne, California. We were founded in 2005 by our President, Levi Stockton, as an FAA approved, Part 135, On-Demand Air Carrier focused on superlative aircraft management and on demand charter. Today, Advanced Air has 20 aircraft, operated in both scheduled and on-demand service, and a diversified portfolio of flying services in turboprop aircraft, business jets and regional passenger jets. Serving more than 12 communities in the southwestern United States, Advanced Air has a deep commitment to operational excellence and metered, sustainable growth. Our successful growth is driven by our adherence to our core values of: safety, security, teamwork and reliability. We are in this business for the long run and take a disciplined, thoughtful approach to growth opportunities. About the Role and about You: We are actively in search of a Customer Service Agent to support our operations at Phoenix Sky Harbor International Airport! This position is 100% on-site, so being based in the Phoenix, AZ area is a must. Customer Service Agents work in fast-paced environment, and should be comfortable working in any weather, including rain, snow and heat. What you will do: Greet and provide outstanding service to all AA customers and guests in a friendly, courteous and professional manner; Answer telephone to provide information, resolve problems or complaints, and assist as needed; Handle all aspects of reservations, ticketing, check-in, seat assignment, passenger boarding, and baggage service; May handle cash, checks, credit cards, and travel vouchers as forms of payments for tickets; Communicate to customers when a flight has been delayed or cancelled and work to re-accommodate them according to company policy Board/deplane flights and escort passengers to and from aircraft in a timely and efficient manner, assisting passengers as needed. Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers. Provide current and accurate fare, schedule, gate, flight arrival and departure information, as well as answer general inquires both in-person and over the telephone; Ensure aircraft are prepared for flight, including food and beverage stocking and light cleaning; Transport passengers via shuttle or van as required; Oversee passenger unloading of firearms in accordance with training, policy, and TSA where required; Maintain Advanced Air brand standards and consistency in the ground experience. Identify opportunities to improve customer experience and increase satisfaction; Maintain positive customer relations at all times by using good judgment and the ability to multi-task; Ensures FAA, TSA, Airlines & Airport regulations are followed at all times. Will be required to obtain and maintain a Secured Identification Display Area (SIDA) badge for certain airports. Additional duties as assigned by Supervisor. Requirements: What we are looking for: Must have authorization to work in the U.S. Must have valid Driver's license and clean driving record 2+ Years of Customer Service Experience Experience with Microsoft Office products including Outlook, Word and Excel Excellent communication and problem-solving skills Ability to push/pull/lift 50 lbs. for extended periods of time Ability to work efficiently under time constraints / Must have valid Driver's license and clean driving record High School diploma or GED equivalent Special Requirements: May be required to push/ pull ground service equipment weighing approximately 5,000 lbs May be required to obtain a Secured Identification Display Area (SIDA) badge for certain airports Will be required to meet all local airport and TSA requirements Must be able to work flexible hours including evenings, weekends, holidays and overtime, as needed Must be able to pass an FAA Drug and Alcohol testing, background checks and submit to random drug test when required Why you should work with us: We can tell you all about how great we are, but you probably want to know what is in it for you, so we have compiled a list of our standout benefits: Competitive salary PTO and Sick Time (PTO provided to full time employees) Easy to use Flight/Travel Benefits; current contracts include Delta, Alaska, and Southwest 401k plan with dollar-for-dollar employer match up to 4% Tentative Schedule (2 open shifts): Sun: 0500 - 1730 Mon: 0330 - 1530 Tues: 1200 - 1930 Wed: 1200 - 1930 Thurs: OFF Fri: OFF Sat: OFF (39.3 hrs) Sun: 0600 - 1730 Mon: OFF Tues: OFF Wed: OFF Thurs: 1230 - 2130 Fri: 1100 - 1800 Sat: 0330 - 1300 (37 hrs) There is a two-week training schedule: Monday: 0400 - 1430 Tuesday: 0800 - 1830 Wednesday: 0400 - 1300 Thursday: 0400 - 1500 Friday: 0400-1300 FYI: We believe a diversity of perspectives and experiences is what makes a strong team. The stronger our team, the closer we are to our mission. So come join us! We are looking for people of all genders, races, ethnicities, orientations, abilities, and disabilities to come sit at our tables and fly our planes. Lastly, in this role you may be exposed to fumes, dust, loud noises, outdoor weather conditions and extreme temperatures, and altitudes higher than sea level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $26k-33k yearly est. 19d ago
  • Guest Service Professional PT, Golf Operations - $250 Sign on Bonus

    J.F. Shea 4.4company rating

    Guest services job at J.F. Shea Co

    $250 New Hire SIGN ON BONUS after 90 Days of Employment Trilogy at Verde River: Verde River Golf & Social Club The centerpiece of the community sits adjacent to Tonto National Forest with sweeping views of the Mazatzal Mountains and the iconic Four Peaks. Here you will find a newly re-envisioned golf course, tennis & pickleball courts, poolside bar & grill, luxurious resort pool, and The Outfitter, the starting point for outdoor fun. The Club also features our signature restaurant and full service spa. Where: Rio Verde, 20 minutes north of Scottsdale, Arizona Pay: $14.70 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: As a member of the Guest Service Team, The Guest Service Professional supports daily guest service operations for the golf course, including tournament set up, equipment rental and services, and player assistance. This position reports to the Guest Service Supervisor or Head Golf Professional. KEY RESPONSIBILITIES: * Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals. * Provide information about golf course conditions and the day's activities and events to the First Tee Hosts, Player Assistants, Golf Shop staff, and other team members so they have the information they need to provide a safe and enjoyable golf experience for the players. * Maintain effective communication with all team members throughout the day to maintain a smooth, informed, safe, and consistent atmosphere for guest services operations. * Provide exceptional customer service; professionally respond to all guest concerns. * Help manage and maintain rental equipment, golf carts, golf bag storage, and other guest service supplies. * Report equipment repair issues or unsafe conditions or accidents to a supervisor. * Welcome and establish initial connection with golfer or group of players.Load golf clubs onto the golf cart.Direct player(s) to the Golf Shop.Prepare the golf cart with cooler, pencil, tees, scorecards, etc. for the day.Meet player(s) at first tee. * After the game, meet the player(s) at Guest Service.Suggest dining and clean clubs while they are in the restaurant or load clubs in car. * Clean golf cart, check air in the tires, and restock for another group. * Assist in tournament operations with the Tournament Coordinator and Head Golf Professional. * Be able to perform role as a Practice Facility Host, Player Assistant, and First Tee Host, as assigned. * Know Golf Shop products and Club services and be able to respond to questions and suggest beneficial products and services. * Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: * Must be highly customer oriented and responsive with high need for closure. * Able to work under pressure and balance multiple priorities and assignments. * Strong team-building skills including the ability to lead, cooperate, and motivate. * Must be role model and able to live our BlueStar core values: * Honesty and Integrity * Respect for the Individual * Teamwork * Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: * High School diploma or equivalent preferred. * Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. * Desire to contribute to a productive work environment by maintaining a good attitude with coworkers and the public. * Must be self-motivated, follow direction, and able to work independently with little supervision. * Must demonstrate initiative-ability to think, work, and make independent decisions, based on sound judgment. * Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness. * Must be comfortable working in a fast-paced environment where continuous improvement is expected. * This position requires a flexible schedule to include early mornings, evenings, and weekends. * Valid driver's license is required. WORK ENVIRONMENT: This position works in an outdoor environment and may require driving a golf cart on variable terrain and navigating typical golf course obstacles, including, but not limited to, water, other golf carts and groups of players, plants, and the natural landscape. There is regular exposure to outdoor weather conditions and occasional exposure to native wildlife. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, hear, speak clearly and understand the speech of another person, sometimes in a noisy environment. This position is very active and requires standing and walking for most of a work shift, bending, kneeling, sitting and driving, using hands to fingers to handle or feel, and reaching with hands and arms. The position requires the ability to occasionally lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
    $14.7 hourly 40d ago
  • Front Desk Host

    Lakewood 4.0company rating

    Lakewood, CO jobs

    How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Lakewood, CO barbershop. YOUR BENEFITS Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more Ongoing opportunity for growth Health benefits for full-time employees, including medical, dental, and vision Fun and relaxed environment where you can truly be yourself Nationwide locations, making it easy to relocate while continuing your professional journey That's on top of your competitive pay of $16.00/hour. Join us and help make every day a great one! WHAT WE'RE LOOKING FOR Can you meet these qualifications? 2+ years of customer service experience in the retail, hospitality, or beauty industries Experience working in a fast-paced environment Fantastic collaboration skills with an ability to communicate over the phone and in person Commitment to helping others and working with a team Organizational skills, attention to detail, and time management abilities Ability to maintain confidentiality Ability to work a flexible schedule, including nights and weekends Are you able to work these hours? We are available when our clients want us to be. Weekends and evening availability are of high value to us. Is becoming a Front Desk Host right for you? This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! APPLY TO BE OUR FRONT DESK HOST! At Floyd's 99 Barbershop in Lakewood, we're all about creating exceptional experiences for clients and employees alike. We provide extensive grooming services that bring clients' visions to life and empowers them to let their beauty shine! The goal is to exceed client expectations, and our team is constantly developing their skills and learning new strategies for performing exceptional work. We don't offer jobs; we provide vibrant career paths for creative, client-centered professionals to expand and thrive. If you're ready to invest in your future and make your mark on the community, apply now! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!
    $16 hourly 4d ago
  • Pool Greeter/Monitor

    J.F. Shea 4.4company rating

    Guest services job at J.F. Shea Co

    Encanterra Country Club Encanterra features eighteen holes of golf, two Resort Clubs, multiple dining options, state-of-the-art health and fitness facilities, exceptional tennis and pickleball complexes, indoor and outdoor pools and a full-service Alvea Spa, which recently was named the state's top Clubhouse Spa by Arizona Foothills magazine. Our weddings & events spaces are also among the best in the Queen Creek. Where: Queen Creek, 45 minutes from downtown Phoenix & Scottsdale, Arizona Pay: $17 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: The Pool Greeter/Monitor provides a safe, clean, and enjoyable environment for members and guests visiting the pool by providing friendly customer service and enforcing outdoor pool policies. This position reports to the Pool Supervisor or Director of Food & Beverage. KEY RESPONSIBILITIES: * Ensure the "Trilogy Experience" for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies. * Set up and tear down daily greeting and monitoring area. * Help ensure the pool area is only accessed by members, guests, or renters and is safe and secure at all times. * Greet members and guests in a friendly and enthusiastic manner and provide towel services. * Monitor and enforce outdoor pool policies; prohibit violations in a positive manner. * Report any unsafe or inappropriate situations to a supervisor. * Make suggestions regarding food and beverage service and help café server with orders. * Respond to member and guest questions, requests, and concerns. * Become knowledgeable about facility services and programs to encourage members and guests to dine in the restaurants and participate in spa, salon, and fitness services. * Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: * Must be highly customer oriented and responsive with high need for closure. * Able to work under pressure and balance multiple priorities and assignments. * Strong team-building skills including the ability to lead, cooperate, and motivate. * Must be role model and able to live our BlueStar core values: * Honesty and Integrity * Respect for the Individual * Teamwork * Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: * High School diploma or equivalent preferred. * One to three months of related experience preferred. * Must possess current Food Handlers Card, as required by Club. * Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club. * Ability to read and comprehend simple instructions, short correspondence, and memorandums. * Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. * Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public. * Must be self-motivated, follow direction, and able to work independently with little supervision. * Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment. * Must have good time management, organizational, and follow-up skills. * Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected. * Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected. * This position requires a flexible schedule to include evenings and weekends. WORK ENVIRONMENT: This position operates in an outdoor environment with exposure to weather conditions and occasionally native wildlife; the position sometimes works near water. There may be occasional exposure to fumes or airborne particles. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person. This position is very active and requires standing and walking for most of a work shift, bending, using hands to fingers, touching and holding, and reaching with hands and arms. The position requires the ability to lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
    $17 hourly 8d ago

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