YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team!
Vice President of Operational Excellence
The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry.
Responsibilities
Operational Strategy & Execution
Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations.
Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement.
Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes.
Own the standardization of operational workflows and drive process harmonization across sites and teams.
Quality & Compliance
Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs).
Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations.
Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System.
Implement and refine metrics and dashboards for performance tracking and compliance adherence.
Leadership & People Management
Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads.
Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication.
Identify talent gaps and champion leadership development within operational teams.
Ensure team alignment with organizational KPIs and customer service standards.
Cross-Functional Collaboration
Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow.
Participates in regulatory inspections and audits as Compliance invites/requests.
Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence.
Guide automation initiatives and WMS enhancements to improve process visibility and scalability.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
Operational Strategy & Execution
Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations.
Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement.
Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes.
Own the standardization of operational workflows and drive process harmonization across sites and teams.
Quality & Compliance
Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs).
Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations.
Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System.
Implement and refine metrics and dashboards for performance tracking and compliance adherence.
Leadership & People Management
Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads.
Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication.
Identify talent gaps and champion leadership development within operational teams.
Ensure team alignment with organizational KPIs and customer service standards.
Cross-Functional Collaboration
Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow.
Participates in regulatory inspections and audits as Compliance invites/requests.
Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence.
Guide automation initiatives and WMS enhancements to improve process visibility and scalability.
Knowledge, Skills & Abilities:
Exceptional communication and change management skills.
Ability to lead cross-functional teams through complex transformation initiatives.
Data-driven mindset with a passion for operational analytics and structured problem solving.
Customer-focused with a strong track record of operational delivery in client-centric environments.
Agile, decisive, and calm under pressure.
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper is an equal opportunity employer
$140k-227k yearly est. Auto-Apply 60d+ ago
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Director, Internal Controls
Knipper 4.5
Remote Knipper job
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the CareTria Team!
The Director, Internal Controls, is responsible for developing, maintaining and strengthening the organization's internal control environment. Key duties include overseeing the documentation, evaluation, and testing of business process controls, ensuring compliance with Delegation of Authority (DOA) requirements across all Revenue and Expense functions, partnering with business units to review contracts for policy adherence, and managing the annual external audit process. This role leads the design and implementation of internal controls for the new ERP system and collaborates closely with finance, legal, and external auditors to ensure controls are effective and compliant. Success requires hands-on leadership, expertise in internal controls, and the strategic vision to support Knipper Health's continued growth.
Brand new exciting remote role! Must be available to travel to corporate offices ( NJ/KY/FL) when necessary.
Responsibilities
Internal Controls Framework & Documentation
Develop, maintain and enhance the organization's internal control framework in accordance with industry standards and company policies
Document end-to-end business processes, workflows, and key controls, including control objectives, risks, and control owners
Conduct regular updates to control documentation to reflect process changes, system enhancements, and regulatory requirements
Control Testing & Monitoring
Develop and execute annual testing plans for key controls across operational, financial, and compliance processes
Perform and design operating effectiveness testing; identify control deficiencies; track remediation activities with process owners
Prepare clear, concise reporting on control performance, deficiencies, and remediation progress for senior leadership
Support external audits by providing documentation, testing evidence, and control explanations as needed
Delegation of Authority Oversight
Maintain and update the Delegation of Authority matrix and related documentation
Ensure business processes comply with DOA requirements and identify gaps or improvement opportunities
Monitor adherence to approval limits and escalate exceptions or non-compliance trends
Review of Customer & Vendor Contracts
Review customer/vendor agreements and related documents to ensure alignment with company policies, including revenue recognition, pricing approvals, DOA requirements, and operational controls
Partner with Legal, Finance, and Commercial teams to strengthen pre-execution contract controls and mitigate risk
Recommend control enhancements for contract management processes
ERP Implementation & Control Integration
Collaborate with the ERP project team to design and implement internal controls within the new system, including automated controls, workflows, segregation of duties, and data governance elements
Participate in system testing, UAT, and validation of controls prior to go-live
Ensure process changes resulting from ERP implementation are documented and properly controlled
Continuous Improvement & Risk Management
Identify opportunities to streamline, automate, or strengthen controls across business processes
Provide guidance and training to control owners and business stakeholders on internal control requirements and best practices
Support risk assessments and contribute to enterprise risk management activities
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
Education and Experience:
Bachelor's degree in accounting, Finance, or Business Administration
Minimum of 10 years of experience internal audit, internal controls, compliance, risk management, or related functions; with exposure to healthcare, pharmaceutical distribution, or logistics industries preferred
Professional certifications (CPA) a plus
KNOWLEDGE, SKILLS & ABILITIES:
Strong understanding of internal control frameworks (COSO), risk management concepts, and process design
Ability to document processes clearly (e.g., flowcharts, narratives, matrices)
Excellent analytical skills and attention to detail
Proficiency in ERP software (NetSuite)
Strong communication skills and the ability to work with stakeholders at all levels
Ability to manage multiple projects and deadlines in a dynamic environment
Proficiency with Microsoft Office; experience with audit or Governance, Risk & Compliance (GRC) tools preferred
Ability to work independently while collaborating cross-functionally in a dynamic, fast-paced environment
PHYSICAL DEMANDS:
Ability to work for extended periods at a computer workstation and use standard office equipment
Ability to participate in meetings, both in-person and virtually, which may require sitting or standing for extended periods
Ability to travel occasionally to company offices or external meetings, as required
Visual acuity sufficient for reading and reviewing detailed reports and documentation
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$106k-192k yearly est. Auto-Apply 5d ago
Manager, Associate Measurement Lead, Media
Kantar 4.3
Ashley, OH job
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.
To start a career that is out of the ordinary, please apply...
Job Details
Job Title: Manager, Associate Measurement Lead, Media
Job Location: Full Time Remote - Location band B, targeting Ohio, Michigan, etc.
Work Authorization: This role does not support work visa sponsorship now or in the future, hence candidate's requiring a work visa sponsorship, kindly excuse.
About the team:
Our Associate Measurement Lead (AML) team are experts in understanding how to help advertisers succeed on Reddit's media platform. They support our partners at Reddit by optimizing media campaigns, identifying target audiences, and measuring the impact of marketing efforts on Reddit. A Manager (or Program Lead) on this team is responsible for leading a reduced study volume while providing additional guidance and support for ~5 AMLs on the team.
About the role
The AML Program Lead is responsible for servicing the Reddit account through the development of high-quality work, leading the onboarding and training of all team members, and supporting up to 5 AMLs to ensure they meet their own goals. In this role, they will build skills and expertise as a research partner to our clients as well as mentorship skills to more junior team members. This person will also have opportunities to support strategic conversations among internal and external leadership teams. This person will have strong communication and organization skills, previous mentorship experience, close attention to detail, and proactively seeks to identify and implement process changes to constantly work smarter and more efficient.
Primary Responsibilities:
Execute brand lift studies from start to finish on the Reddit platform by leading kick-off calls, setting up new studies, designing surveys, analyzing data, writing final reports, and presenting results to internal and external teams.
Oversee up to 5 AMLs and ensure team members meet their AML Program goals by maintaining accurate data tracking, performing quality checks to ensure accuracy across project work, cross project work, regularly providing feedback from team members and stakeholders to identify areas for growth, and taking action to enhance program efficiency.
Create onboarding plans and supporting materials to fully onboard new hires, such as trainings on study methodology to guiding team members on how to effectively present Brand Lift results to clients with actionable recommendations that are tied to research objectives.
Develop expertise in key advertiser verticals and pilot new research solutions for our client as needed.
Lead weekly internal meetings to cascade account updates, share learnings, and highlight new product/process changes that impact day-to-day work.
Exhibit critical thinking to drive process improvements and address issues proactively alongside Kantar/Reddit leadership teams to constantly improve our client relationship.
Closely partner with the AML Program Manager to identify knowledge gaps across team members, align on program needs, help escalate cross-functional feedback, and support the growth of our program YOY.
Foster a positive work environment by recognizing team achievements, encouraging open communication, and promoting engagement.
Essential Knowledge & Experience
2+ years advertising research / measurement experience with knowledge of experimentation and brand lift methodologies
1+ years of people management or at least 6 months of experience in the AML program
1+ years of client facing experience and a track record of success in client interactions, preferably in digital ad research, digital ad tech, at a research supplier, a media owner, brand, or agency partner.
Exceptional written and oral communication skills - you're articulate and engaging, a data-driven storyteller that's passionate about measurement to inspire and drive action using logical reasoning.
Strong detail-orientation, process and time management skills, and capable of prioritizing and delivering against multiple/competing deadlines and collaborate cross-functionally; prior project management experience preferred.
Natural curiosity, can-do attitude, and a track record of taking initiative to drive lasting change.
Ability to handle tricky conversations with clients in a productive way that demonstrates your commitment to being a long-term partner and ability to navigate delicate situations, such as sharing constructive feedback.
Undergraduate degree with coursework in marketing, business administration, economics, statistics, math, social sciences, or a related field.
Proficient computer skills in Microsoft office and Google Suite tools. Experience with Salesforce preferred and an ability to master other business tools as needed (e.g., data management / cross tab and other proprietary tools).
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can
understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager
The salary range for this role i is 75,400.00 - 108,866.66 USD Annual . Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Location
Ohio, Work from HomeUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
$61k-91k yearly est. 3d ago
Tester, Benefit Configuration
Navitus Health Solutions 4.7
Remote job
Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $20.44 - USD $24.33 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview
Navitus Health Solutions is seeking a Tester, Benefit Configuration to join our team!
The Tester, Benefit Configuration ensures efforts are in alignment with the Claim Adjudication Operations (CAO) team to leverage technology and process improvement for the purpose of meeting the business needs of Navitus customers, clients, members, and pharmacies by accurately administering benefits. The primary functions of the Tester, Benefit Configuration involve performing and documenting benefit configuration testing ensuring Navitus maintains an accurate, efficient, and versatile claims adjudication system. This position develops tactical tasks and processes to incorporate client and company initiatives into testing to ensure the integrity of pharmacy claims processing.
This position may include after-hour and/or weekend hours with other eligible team members depending on workload.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
Completes scheduled and urgent benefit configuration testing of new client implementations and/or benefit additions, terminations, and changes timely and accurately to mitigate the risk of member access to care issues, missed performance guarantees and potential liquidated damages.
Acquires and maintains a basic level of understanding of Navitus' claims adjudication system and upstream/downstream processes to test both standard and custom configurations to meet client expectations.
Uses sound business judgment and expertise to contribute toward the creation of root cause analysis of issues.
Complies with standards set forth regarding benefit design and configuration testing including HIPAA, NCPDP and Navitus internal business standards.
Uses departmental workflow management, issue resolution and reporting tools for troubleshooting and responding to general customer questions and issue resolution requests.
Supports internal customers by participating in client meetings, audits, and new program implementations with other areas of the company, answering benefit testing questions and providing guidance to other areas and roles on the benefit configuration testing process.
Adapts to industry changes and evolving technology, maintaining a basic level of understanding of both legacy and emerging products and systems.
Independently assesses business needs and participates in process improvement, cost reduction and automation efforts.
Contributes to the creation and ongoing maintenance of departmental training materials, work instructions and policies.
Conducts system enhancement and regression testing of a low to moderate level of complexity for benefit configuration processes to ensure compliance with state, federal and client regulations/standards.
Contributes to training and maintains a mentoring relationship with new and existing benefit configuration testing team members.
Other duties as assigned.
Qualifications
What our team expects from you?
Associate's degree or equivalent work experience required.
Minimal experience and/or training to begin learning skills, systems, and processes of the role with ability to perform tasks with close supervision.
Experience on basics and gaining familiarity with the role and company.
Basic experience with Microsoft Office, specifically Word and Excel.
Participate in, adhere to, and support compliance program objectives.
The ability to consistently interact cooperatively and respectfully with other employees.
What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program - up to $750!
#LI-Remote
Location : Address Remote Location : Country US
$20.4-24.3 hourly Auto-Apply 17d ago
Clinical Account Executive (RPh)
Navitus 4.7
Remote job
Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $112,640.00 - USD $140,800.00 /Yr. STAR Bonus % (At Risk Maximum) 10.00 - Manager, Clinical Mgr, Pharm Supvr, CAE, Sr CAE I Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am-5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview
Navitus Health Solutions is seeking a Clinical Account Executive to join our team!
The Clinical Account Executive acts as manager and coordinator of the clinical relationship with existing clients. The objective of the clinical relationship with the client is to improve the quality of care while controlling or decreasing overall health care costs. This is accomplished by recommending, implementing, and evaluating clinical programs and services.
The Clinical Account Executive may represent the company at internal and external meetings. The position is a key member of the Client Services Team and is responsible for the account relationship and ultimate retention of the account and growth of the business. This position translates clinical information into process logic and be able to prioritize and handle multiple projects on an on-going basis.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
Manage the clinical relationships with clients.
Attends and leads client meetings and actively participates as necessary.
Develop and implement a clinical plan that meets the goals and objectives of the client and is in alignment with corporate business strategy.
Identifies expansion opportunities and incorporates into strategic plan.
Analyze client's financial and utilization data to identify opportunities for improving health care and/or controlling drug and overall health care costs.
Recommend and oversee implementation of select clinical programs.
Effectively communicate client needs and process/product development opportunities to the organization.
Actively participate in developing the clinical strategy for client.
Participate in developing overall client/account strategy.
Consultant on Plan/Benefit design recommendations.
Participate in development and delivery of annual reviews to client.
Establish and maintain client relationships at the appropriate levels, including medical and pharmacy directors, CEO's, benefit managers and consultants.
Provide Drug information and act as the clinical consultant/expert on the account team.
Support and participate in P & T Committees for select clients.
Consultant for formulary management and administration.
Provide ongoing evaluation of clinical programs and services.
Lead/Facilitate in multi-disciplinary team to discuss the ongoing needs of the clients.
May require up to 20% travel.
Other duties as assigned
Qualifications
What our team expects from you?
Bachelor's degree in Pharmacy or PharmD required. MBA or equivalent preferred.
Current, unrestricted licensure as a Registered Pharmacist in the state of residence, or the ability to gain reciprocity within 4 months, required.
Knowledge of the PBM industry, PBM clinical programs, pharmacy claims, and managed care principles and practices preferred.
Proficiency in MS Word, Excel, and PowerPoint including use of tables, charts and figures preferred.
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
#LI-Remote
Location : Address Remote Location : Country US
$112.6k yearly Auto-Apply 4d ago
Pharmacy Patient Advocate
Knipper 4.5
Remote Knipper job
The Pharmacy Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions.
Pay Range: $17.00 - $24.00 based on experience and qualifications
Current current work schedules based on EST:
8:30 AM - 5:00 PM
9:00 AM - 5:30 PM
10:00 AM - 6:30 PM
11:30 AM - 8:00 PM
Responsibilities
Review and process patients' enrollment forms to the Patient Assistance Program (PAP)
Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks.
Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process
Schedule treatments to be sent to the patient or patient's healthcare provider
Support inbound and outbound phone lines for the PAP program
Communicate daily with patient/authorized representatives on eligibility based on PAP criteria and healthcare providers to manage expectations.
Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer's PAP program.
Prioritize workload to ensure patients' enrollments are processed within specified timeframe
Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician office staff.
Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates, and caregivers.
Report adverse events/product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices.
Execute day-to-day operations specific to the assigned program(s).
Always maintain patient confidentiality.
The above duties are meant to be representative of the position and not all inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
High school diploma or equivalent
Kentucky Pharmacy Technician Registration
Kentucky requires a licensed pharmacy technician to be over the age of 18.
Two (2) years of work experience in customer service or customer focused healthcare role
One (1) year of work experience in a HUB service or call center environment.
Strong attention to detail and accuracy in data entry
Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers
Must have proven ability to provide consistently high-quality of service
PREFERRED EDUCATION AND EXPERIENCE:
Education: Associate degree or completion of technical school training in healthcare, pharmacy or a related field
Experience:
Two (2) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field
Experience with HIPAA regulations and privacy standards
Certifications: National Pharmacy Certification (PTCB, ExCPT) preferred
Language Skills:
Bilingual proficiency in English and Spanish strongly preferred
Prior experience in patient assistance programs and/or benefit verification processes
KNOWLEDGE, SKILLS & ABILITIES:
Demonstrated empathy and compassion
Excellent verbal and written communication skills
Excellent organization skills and detail oriented
Balance multiple priorities to meet expected response deadlines
Adaptable, flexible and readily adjust to changing situations
Ability to work independently and as a member of a team
Ability to comprehend and apply basic math principles
Ability to apply logical thinking when evaluating practical problems
Ability to present information and respond to questions from stakeholders
Ability to interact with a diverse group
Ability to listen and demonstrate a high degree of empathy
Demonstrated computer skills includes Microsoft Word, Excel, and Outlook
Display tact and diplomacy in response to unfavorable or negative situations
Demonstrated sensitivity and understanding when speaking with patients
Demonstrated passion for speaking with people in an outgoing way
PHYSICAL REQUIREMENTS:
Location of job activities Remote, Hybrid or onsite; geographic location
Extensive manual dexterity (keyboarding, mouse, phone)
Constant use of phone for communication
Noise and/or vibrations exposure
Frequently reach (overhead), handle, and feel with hands and arms
Sit for prolonged periods of time
Occasionally stoop, kneel, and crouch
Occasionally lift, carry, and move up to 25 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$17-24 hourly Auto-Apply 9d ago
Pharmacist, Clinical Outcomes
Navitus Health Solutions 4.7
Remote job
Company Lumicera About Us Pay Range USD $105,271.00 - USD $131,588.00 /Yr. STAR Bonus % (At Risk Maximum) 7.50 - Pharm, Supvr, AsMgr, SrCSEII, PrgMgr, SrPrgMgr, SrProdMgr Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am-7pm CT, varying shifts Remote Work Notification ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, North Dakota,Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming. Overview Lumicera Health Services is seeking a Pharmacist, Clinical Outcomes to join our team! The Pharmacist, Clinical Outcomes' main duty is to provide clinical expertise and oversight to Lumicera's Clinical Patient Management Program and Manufacturer Enhanced Service Programs and ensure optimal patient health outcomes. Pharmacists in this role will be part of Lumicera's Clinical Pharmacovigilance team and may be designated Program Managers for our Manufacturer partners. This individual will focus on supporting positive clinical patient outcomes by performing telephonic consultations with patients regarding the use of their specialty medication and management of their disease state. The Pharmacist, Clinical Outcomes will routinely perform medication reconciliation and screen for potential drug interactions to ensure medication safety. The individual in this position will be expected to meet department production metrics and service levels, support quality standards, resolve patient issues, and vary work priorities and activities to accommodate business needs. The Pharmacist, Clinical Outcomes will be responsible for training less experienced pharmacists, mentoring pharmacy experiential learners (interns/students/residents) and acting as a knowledgeable resource for the Clinical teams for complex workflow processes, problem solving, and extensive clinical knowledge of specialty pharmacy disease states and medications. The individual in this position works independently with minimal guidance and represents the organization using patient-centered care to enhance the patient experience. Is this you? Find out more below! Responsibilities How do I make an impact on my team? • Oversee the management and compliance of various Clinical Manufacturer Enhanced Service and REMS Programs. Ability to represent Lumicera as a client or manufacturer point of contact, present clinical materials and maintain relationships for Lumicera's partner.• Produce, perform and maintain clinical program materials and services. Including, but not limited to development of clinical pathways, outcomes dashboards and evidence-based patient materials.• Conduct process improvement initiatives and generate ideas to further the development of clinical, client, and manufacturer programs around specialty medications. Provide operational education and documentation to teams on process updates as it relates to implementation of manufacturer programs.• Provide clear, detailed clinical documentation of patient consultations and interventions in pharmacy software and EMR systems in compliance with internal policies and procedures, external regulatory bodies (such as URAC), and manufacturer contracts. • Interpret and clinically evaluate prescriptions for medications within all specialty disease states based on available information and resources. Follow through on complex orders. Contact providers and/or patients to verify information related to prescriptions such as drug strength, intended directions, and diagnosis to expedite processing of orders. Verify and confirm validity of controlled substances.• Provide patient education through telephonic consultations for patients of the specialty pharmacy in accordance with Lumicera's Patient Management Program. The consultations will focus on effective assessment and communication of disease state management, side effect mitigation strategies, administration of medication, appropriate storage, and therapeutic appropriateness, following patient-centered care model and ensuring all clinical questions from patients and caregivers have been answered. • Monitor patient adherence and utilize Motivational Interviewing techniques to explore adherence barriers, promote self-efficacy and enhance patient motivation using a collaborative, patient-centered approach. • Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.• Other duties as assigned Qualifications What our team expects from you?
Graduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or PharmD, degree is required.
Current, unrestricted pharmacist license in state of residence is required; must continually obtain education credits to maintain active licensure. Job specific certification (such as CSP or BCOP) is preferred.
2+ years clinical experience or completion of a clinical pharmacy practice residency required.
Specialty pharmacy experience or solid understanding of specialty pharmacy drugs including REMS and Limited Distribution Products best practices required.
Experience working and developing clinical, client and/or manufacturer programs preferred.
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Lumicera?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program - up to $750!
#LI-Remote
Location : Address Remote Location : Country US
$105.3k yearly Auto-Apply 3d ago
Coordinator, Marketing
Navitus 4.7
Remote job
Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $21.56 - USD $25.66 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview
Due to growth, we are adding a Marketing Coordinator to our team!
The Marketing Coordinator supports the enterprise marketing and communications team in managing day-to-day activities. This role is ideal for someone who enjoys solving problems, is detail-oriented, adept at developing creative solutions, and eager to learn. The coordinator will assist in a variety of planning, organization, and execution activities in support of initiatives across multiple channels to build brand awareness, manage reputation, and ultimately drive business growth for the organization.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
Assist in the development and execution of marketing campaigns across digital, social, and traditional channels.
Support administration of various marketing initiatives, including ad hoc print requests and online store management.
Support administration of core assets, including department SharePoint site(s), executing social media posts, and updating website content to ensure messaging is accurate, on-brand, meets accreditation requirements and remains 508 compliant.
Draft, proofread, and edit content for websites, social media, and promotional materials ensuring consistent voice and alignment with portfolio or enterprise brand and overall messaging.
Maintain an inventory and directory of marketing materials, making sure all resources are accurate and current. Coordinate promotional item fulfillment and inventory management.
Work closely with internal teams and external vendors to ensure timely and accurate execution of marketing initiatives.
Organize public relations activities with Corporate Communications partners. This includes press releases, media interviews, byline articles, award submissions, speaking engagements and webinars.
Other duties as assigned.
Qualifications
What our team expects from you?
High School diploma or equivalent required. Bachelor's degree in marketing, communications, journalism, business, or related area; preferred.
0-2 years of relevant experience in marketing, communications, or a related field required.
Relevant experience may include internships, volunteer work, and part-time roles.
PBM or healthcare industry experience preferred.
Familiarity with social media platforms is preferred.
Basic knowledge of marketing platforms and tools (i.e. social media management systems, marketing automation software).
Strong communication and organizational skills.
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program - up to $750!
#LI-Remote
Location : Address Remote Location : Country US
$21.6-25.7 hourly Auto-Apply 13d ago
Technical Content Creator
Navitus 4.7
Remote job
Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $69,627.00 - USD $83,888.00 /Yr. STAR Bonus % (At Risk Maximum) 5.00 - Salaried Non-Management except pharmacists Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview
Navitus Health Solutions is seeking a Technical Content Creator to join our team!
The Technical Content Creator's primary role is to create a range of content across multiple channels with the goal of connecting our digital transformation journey to Navitus' mission, vision, and goals using highly visual tools to reach all audiences and accelerate change. With a well-rounded technical marketing background and strong focus on customers, the person in this role will be an integral part of implementing strategy and engagement in company priorities. This role will utilize superior communication skills to tell the story of Navitus digital transformation and connect it to through internal and external customer content. This will include developing internal and external communication plans, collaborating with colleagues to connect the transformation journey and how it will affect them, and initiating project ideas and technical marketing strategies. The ideal candidate will be a seasoned storyteller who has an innovative mind-set, enjoys developing creative solutions and communicating through visuals, solving problems, collaborating with their customers and team members, is organized and self-motivated. This person should be interested in driving strategic messages to key internal and external customers and seeking feedback to ensure high levels of effectiveness.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
Translates complex technical concepts into content rich with information and data visualization and other value-added materials, included but not limited to board presentations, sales presentations, infographics, newsletters, emails and videos
Develops creative strategies (audience analysis, frequency, methods) that support the goals and influences positive change in support of a transformation-focused culture
Measures and reports on the effectiveness of technical campaign initiatives
Ensures that changes and updates in policy or other company announcements are relayed in a timely and consistent manner
Develops strategic and integrated campaigns in support of the transformation efforts for all internal and external customer segments
Works to improve technical content on key Transformation division activities
Engage with executive leadership to understand technical content needs, collect information and produce well-written and compelling work product
Helps increase adoption of new technical content tools/information
Enables clear business communications and clarity of technical direction, driving increased understanding of the vision and roadmap, and affirming integrity of leadership
Other duties as assigned
Qualifications
What our team expects from you?
Associates or bachelor's degree in marketing and communications, journalism, English, business, computer science or a related field. Equivalent experience may be considered in lieu of a formal degree
3+ years of relevant experience in technical storytelling, content creation or writing
2+ years of experience working with executive leadership to produce executive-level materials
Proven ability to take highly complex technical topics and create clear, concise and meaningful messages for internal and external audiences
Communication and planning skills
Understanding of internal and external communication strategies, tools, and best practices
Experience communicating with executives, clients and technical subject matter experts
Experience in change management, public relations and digital transformation initiatives are highly desirable
A portfolio of work available for review
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program - up to $750!
#LI-Remote Location : Address Remote Location : Country US
$69.6k-83.9k yearly Auto-Apply 5d ago
Supervisor, Account Management
Navitus 4.7
Remote job
Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $77,545.00 - USD $95,148.00 /Yr. STAR Bonus % (At Risk Maximum) 7.50 - Pharm, Supvr, AsMgr, SrCSEII, PrgMgr, SrPrgMgr, SrProdMgr Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am-5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview
Navitus Health Solutions is seeking a Supervisor, Account Management to join our team!
The Supervisor, Account Management will lead a team of Account Managers and Sr. Account Managers as well as hold a small book of business comprised of key accounts. The Supervisor will be responsible for the coaching, development and performance of a team as well as serve as a resource for escalated client situations. Coaching the team on the core competencies of their role will be an essential part of the role. Forming incoming and rising talent across our Customer Success department is vital to our continued success and growth strategies.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
Lead a team of Account Managers and Sr. Account Managers
Work with team members on an individual basis to develop core competencies including leadership and critical thinking skills
Provide feedback and coaching to team members on a regular basis to create accountability and sustain performance
Serve as an escalation point for critical client issues and or operational challenges
Develop and maintain a trusted advisor relationship with existing customers and stakeholders to enhance customer experience and retention
Collaborate with multiple internal stakeholders and external vendor partners to ensure best-in-class customer service and benefit solutions delivered efficiently and effectively
Facilitate and/or participate in client meetings to advise and advance resolution of open action items and/or provide routine status updates
Facilitate the process for benefit changes on behalf of clients and provides direction on how those changes need to be implemented
Support client renewal activities in partnership with the Account Executive and Clinical Account Executive
Support clients by executing regular account maintenance such as reporting, member-specific requests, open enrollment support, and other tasks as needed
May require participation in conference calls, attendance at meetings, or travel outside of normal business hours
Other duties as assigned
Qualifications
What our team expects from you?
Bachelor's degree in business, marketing, hospitality management or related area, or equivalent work experience, required
2+ years of account management experience with increasing levels of responsibility required
5+ years of experience in a customer service role required
1+ years of leadership experience, direct or indirect, required
Knowledge of pharmacy benefits management, insurance, or health care industry required
Experience in coaching and/or developing others required
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program - up to $750!
#LI-Remote
Location : Address Remote Location : Country US
$77.5k-95.1k yearly Auto-Apply 2d ago
Client Solutions Manager
Knipper 4.5
Remote Knipper job
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the CareTria Team!
The Client Solutions Manager has the responsibility to understand customer needs and business challenges and to formulate solutions that integrate a combination of service offerings; This individual will work to increase penetration into existing customer accounts and identify potential opportunities for all Knipper Health Pharmacy Programs to provide additional solutions to client needs. Establish and maintain client relationships to ensure continuous growth. Responsible for delivery of creative client solutions; ensuring quality execution and the overall health of client relationships.
Remote opportunity supporting our Custom Pharmacy Solutions Business Unit.
Responsibilities
KEY RESPONSIBILITIES:
Directly responsible for establishing strong, long-term working relationships with client contact(s) to ensure high level of client satisfaction is managed on an on-going basis. Ensures effective and timely internal and external communication within the account.
Develop & design solutions for customer projects based on requirements & industry standards.
Supervise business books and ensure perpetual client service and revenue growth.
Establish a deep familiarity with each clients' strategic priorities, expectations, and challenges.
Develop and deliver presentations to existing customers to expand current business based on observations and customer objectives.
Partner cross-functionally to facilitate continuous improvement and/or to identify new services.
Establish regular touchpoints with clients to monitor client engagement.
Oversee client satisfaction process and take corrective action when weaknesses are identified.
Provide recommendations to continuously leverage technology for increased client value
As the escalation point of contact, document issues and work cross-functionally to achieve timely resolution of issues that impact client deliverables related to customer service and/or customer satisfaction.
Responsible for maintaining, updating, and understanding all client to company interactions.
Monitor performance of all assigned accounts and facilitate timely intervention when appropriate.
Safeguard against revenue leakage while seeking and maximizing growth opportunities
Monitor and provide updates on items impacting program financial health
Ensure standards of financial control are maintained. Responsible to assure timely and accurate estimates, SOWs, invoicing, and reconciliation reporting are provided to the client.
Keep abreast of the status of client's programs. Includes high-level variance tracking of schedule and budget and understanding of allocated resources.
Responsible for the development of QBR slides for assigned accounts.
Ensure cross-functional teams are kept up to date daily on all changes/updates that affect the client.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
Education/Training: Bachelor's degree (BA/BS) or equivalent experience required.
Business Experience: 5 years + management experience with related industry experience. Proven history of sales/revenue generation. Pharmaceutical life cycle experience strongly preferred.
KNOWLEDGE, SKILLS & ABILITIES:
Strong passion for problem solving and customer service.
Strong management and organizational skills
Demonstrated track record in achieving results.
Behavior consistent with CHART values
Keen ability to develop solutions to satisfy both the customers and company's needs.
Strong strategic and analytical abilities
Approaches challenges with a “can do” attitude.
Is a champion for the customer
Gains satisfaction from fixing problems and delighting customers.
A creative thinker that considers problems and opportunities from multiple angles
Strong written and verbal communication skills
Strong attention to detail
Ability to travel to client locations (ground and air transportation). 30% regional travel to clients/prospective clients. Overnight, air travel approximately three times/month
Ability to travel to and attend work industry sponsored trade shows both regional & national.
Advanced computer skills; Word, Excel, Power-Point and Visio
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$74k-118k yearly est. Auto-Apply 5d ago
Analyst, Claims Extract
Navitus 4.7
Remote job
Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $22.74 - USD $27.08 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview
Navitus Health Solutions is seeking an Analyst, Claims Extract to join our team!
The Analyst, Claims Extract ensures efforts are in alignment with the Claim Adjudication Operations (CAO) team to leverage technology and process improvement for the purpose of meeting the business needs of Navitus customers, clients, members, and pharmacies by accurately administering benefits. This role is responsible for the ongoing management of client claims extract processes and will function as the lead resource for assigned clients, as well as a back-up resource for peer analysts when needed.
This position may include after-hour and/or weekend hours depending on workload.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
Oversees, manages and maintains claims extract data processes and services for clients of low to moderate complexity. This includes understanding client needs, plan designs, standard and custom data file layouts, monitoring of electronic file deliveries and subsequent reports.
Interprets client specific rules, translates data elements, provides technical mapping specifications to IT programmers and fully tests all changes to ensure quality and accuracy of extract files.
Functions as both a business and technical liaison between requesting business areas and Data Services programming resources. Participates in existing client changes of low to moderate complexity, acting as the subject matter expert for claims extracts in all related meetings and communications.
Collaborates directly with client and/or Client Services team to report data file delivery issues on an agreed upon client schedule.
Gains a working knowledge of claims processing in order to review processed claims and reversals, plan design, drug tiers and issues clients encounter loading Rx claims into their systems.
Uses sound business judgment and reporting expertise to contribute toward the creation of root cause analysis of issues.
Independently assesses business needs and participates in process improvement, cost reduction and automation efforts.
Educates others on the claims extract process, providing talking points to Client Services and Government Programs for client and plan sponsor discussions.
Adapts to industry changes and evolving technology, maintaining a basic to intermediate level of understanding of both legacy and emerging products and systems. Assists in the creation and ongoing maintenance of departmental training materials, work instructions and policies.
Conducts system enhancement and regression testing for low to moderately complex claims extract related processes to ensure compliance with state, federal and client regulations/ standards.
Other duties as assigned.
Qualifications
What our team expects from you?
Associate's degree or equivalent work experience required.
Minimal experience and/or training to begin learning skills, systems, and processes of the role with ability to perform tasks with close supervision.
Experience on basics and gaining familiarity with the role and company.
Basic experience with Microsoft Office, specifically Word and Excel.
Participate in, adhere to, and support compliance program objectives.
The ability to consistently interact cooperatively and respectfully with other employees.
What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program - up to $750!
#LI-Remote
Location : Address Remote Location : Country US
$22.7-27.1 hourly Auto-Apply 60d+ ago
Pharmacy Application Systems Administrator
Knipper 4.5
Remote Knipper job
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the CareTria Team!
The Pharmacy Application System Administrator serves as the primary technical owner for pharmacy‑facing applications, with a focus on telephony configuration and IVR administration, pharmacy management systems (e.g., PrimeRx, ePost), custom inventory management tools, and related integrations (Salesforce, Active Directory, and other internal systems).
This role functions as the operational bridge between Pharmacy Operations, IT, end users, and external vendors-responsible for supporting, optimizing, and enhancing the platforms that drive Knipper's mail‑order and fulfillment pharmacies.
Remote work available, but must be able to travel 15% to our variety of locations when necessary.
Sponorship now or in the future is not being offered for this full- time regular hire role.
Responsibilities
Telephony Configuration Administration
Serve as subject-matter expert for telecom configuration, scripting, routing, and troubleshooting.
Manage IVR workflows, SMS BI integrations, and outbound dialing functionality.
Support call flow development, testing, and optimization for patient and provider interactions.
Collaborate with Operations and Compliance teams to deploy changes safely and in accordance with regulatory timelines.
Manage Masergy IVR (Five9) integrations within the CXOne platform
Provide support and perform administrative tasks related to telephony configuration
Pharmacy System Support
Providing Tier 2-3 technical support for pharmacy CRM systems, including MMS PrimeRx, ePost, and other pharmacy management software.
Assist with configuration, testing, and validation of workflow changes, user roles, and reporting tools.
Support data integration and troubleshooting between pharmacy systems and inventory platforms.
Ticketing, Access, and System Administration
Manage user access requests, windows permissions, and application security through ticketing systems
Maintain documentation for configurations, SOPs, and change management logs.
Cross-Functional Projects
Participate in system upgrades, new and ongoing client implementations, and automation initiatives.
Serve as a key liaison between IT, Pharmacy Operations, and vendor engineering teams.
Support cloud-based CRM and telephony contact center integration enhancements to optimize the patient experience.
Manage integrations with development and monitoring platforms, leveraging dashboards and reporting tools to ensure stable, well‑documented releases and clear visibility into system performance.
Continuous Improvement
Identify opportunities to streamline workflows and reduce manual touchpoints.
Maintain high service levels for system uptime and issue resolution.
Support pharmacy readiness for audits and data security requirements.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
Bachelor's degree in information systems, Computer Science, or related field - or equivalent experience.
5- 2+ years of hands‑on experience administering telephony configuration, including IVR design and scripting (NICE, INContact, or equivalent).
Strong understanding of pharmacy operations, preferably in a mail-order or specialty
Experience supporting or integrating pharmacy management systems (PrimeRx, ePost, QS/1, or similar).
Familiarity with Salesforce, Active Directory, and Jira for user management and ticket workflows.
Proven ability to work cross-functionally with non-technical users in a regulated environment.
PREFERRED EDUCATION AND EXPERIENCE:
Knowledge of telephony configuration, including IVR and SMS Certification(s)
Prior experience in a pharmacy IT, pharmacy informatics, or systems analyst
Exposure to HL7, API integrations, or data flow between call center and dispensing systems.
Background in healthcare operations and/or pharmacy operations; Pharmacy Technician license is preferred but not required (can be obtained after hire).
KNOWLEDGE, SKILLS & ABILITIES:
Strong analytical thinking with advanced troubleshooting and scripting skills
Excellent communication and stakeholder management abilities
Proven project ownership with the ability to manage competing priorities effectively
Highly organized and detail‑oriented, with a focus on thorough documentation
Effective time management skills.
PHYSICAL DEMANDS:
Location of job activities 100% inside
Noise and / or vibrations exposure
Reaching (overhead), handling, and feeling
Stand and sit for prolonged periods of time
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$75k-102k yearly est. Auto-Apply 3d ago
Analyst, 3PL Accounts Receivable
Knipper 4.5
Remote Knipper job
YOUR PASSION, ACTIONS & FOCUS is our Strength.
Become one of our Contributors!
Join the CareTria Team!
Analyst, 3PL Accounts Receviable will play a key role in driving process improvements, improving cash flow for our clients, and ensuring accuracy and integrity of receivables data. The AR analyst holds responsibility for invoicing review, reconciling accounts, and contributing to overall financial accuracy on behalf of Knipper 3PL clients. This role requires strong analytical skills, deep knowledge of AR best practices, and the ability to work cross-functionally with internal teams and external partners.
Remote opportunity supporting our 3PL Business Needs
Responsibilities
Analyzing and reviewing customer invoices and promptly processing them for order to cash clients.
Implementing effective credit control measures and monitoring customer account details for non-payments, delayed payments and other irregularities.
Reviewing AR aging to ensure compliance with established policies and procedures.
Initiating collections on past-due accounts and working with customers to resolve payment disputes.
Generating financial statements and reports for management and stakeholders
Investigating and resolving any irregularities or enquiries related to accounts receivable
Assisting in general financial management and analysis
Ensuring compliance with all internal and external audit requirements
Participating in month-end closing processes and reconciling accounts.
Support internal and external audits related to AR
Assisting in streamlining and improving the accounts receivable process.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
Associate degree in Accounting, Finance, or related field (preferred) or equivalent combination of education and experience
Proficiency in accounting software (e.g., Oracle, NetSuite, Quickbooks, D365)
Excellent communication and interpersonal skills with internal and external customers
Two years of previous accounts receivable experience preferred.
Two years of experience providing customer service to internal and external parties
Proficiency in Microsoft Excel
KNOWLEDGE, SKILLS & ABILITIES:
Familiarity with GAAP accounting principles
Demonstrates strong data and information analysis.
Strong experience providing customer service to internal and external parties.
Knowledge of CRM and cloud-based software is preferred.
Strong time management, organizational skills, initiative, professional demeanor, and positive attitude.
Ability to work independently and meet timelines
Ability to promote a positive team environment.
PHYSICAL DEMANDS:
Location of job activities 100% inside
Extensive manual dexterity (keyboarding, mouse, phone)
Use of phone for communication
Sit for prolonged periods of time.
Occasionally stoop, kneel, and crouch
Occasionally lift, carry, and move up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$38k-50k yearly est. Auto-Apply 5d ago
HRBP IT and Technology
Navitus 4.7
Remote job
Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $98,000.00 - USD $123,000.00 /Yr. STAR Bonus % (At Risk Maximum) 5.00 - Salaried Non-Management except pharmacists Work Schedule Description (e.g. M-F 8am to 5pm) M-F from 8am to 5pm Central and additional hours as business needs require Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview
Join us as the HR Business Partner for our Technology division and help shape one of the fastest‑moving parts of our organization. You'll partner directly with tech leaders using your experience supporting HR processes with IT and technical divisions to solve real people challenges, build high‑performing teams, and drive meaningful change. This is an addition to headcount for our organization.
We're looking for a proactive, HRBP who shows up as a true partner with our IT and technical Operations team. This is someone who can navigate complexity, move quickly, and balance strategic thinking with hands‑on execution. If you thrive in dynamic environments and have experience working alongside the IT and Technical space and love working shoulder‑to‑shoulder with business leaders and HR colleagues to make an impact, this role is for you.
The Human Resources Business Partner (HRBP) serves as a strategic partner to business leaders, aligning HR strategies with business objectives to drive organizational performance. The HRBP provides expert guidance in areas such as workforce planning, talent management, associate relations, organizational development, and change management. This role acts as a consultant to management on human resource-related issues while serving as an associate champion and change agent.
The HRBP will provide HR guidance, analyze metrics, resolve associate relations issues, and work with management to improve work relationships and productivity. The HRBP provides consultation to assigned business units and/or functional areas to formulate partnerships across the HR function, working to deliver value-added service to management and associates that reflect the business objectives of the organization. This role will be responsible for delivering all HR services leveraging other HR experts as appropriate for the full associate lifecycle, including recruiting, selection, onboarding, engagement, development, performance management, rewards, and offboarding.
Responsibilities
HRBP supporting the Business, Operations, and Technology (BOT) Division
Strategic Alignment: Working with the IT side of the business means strategies can shift rapidly. The HRBP must be highly adaptable, able to quickly adjust HR processes to support evolving organizational needs.
Talent Acquisition and Recruitment: Supporting the IT discipline requires close collaboration with hiring managers to identify talent needs, craft job descriptions, and develop effective recruitment strategies, both with direct hire and also temps/contractors to ensure we have dynamic solutions for planned and urgent, unique needs. The HRBP should also be prepared to design or review the Associate Value Proposition (AVP) to attract top technology talent.
Associate Development and Training: The IT landscape evolves quickly. The HRBP shares responsibility for identifying skill gaps and implementing training and development programs to upskill associates. They must also ensure associates have access to the necessary resources and opportunities to grow.
Performance Management: IT leaders are often highly skilled in their technical domains but may need support in leadership fundamentals. The HRBP plays a key role in guiding them on setting performance expectations, conducting regular reviews, and addressing performance issues effectively.
Associate Engagement and Retention: IT departments face intense competition for talent. The HRBP must help foster a positive work environment, address associate concerns, and develop retention strategies to keep valuable technology professionals engaged and committed to the organization.
Understanding of Capital Projects: The HRBP should understand the strategies in play, what planned needs need to be fulfilled, and what we are planning for.
Additionally:
Partner with business leaders to develop and implement HR strategies that support business goals.
Provide guidance and support on organizational design, workforce planning and talent development planning to support the business strategy and organizational goals.
Lead and support performance management, succession planning, and associate engagement initiatives.
Lead performance improvement and support with divisional leadership to ensure alignment with company performance policy, practices, and standards and provide leadership training to support positive performance measures.
Manage complex associate relations issues, conduct effective, thorough, and objective investigations and ensure compliance with policies, procedures, and laws.
Collaborate with Centers of Excellence (COE) such as Talent Acquisition, Total Rewards, Learning and Development and HR Generalists to achieve company and business unit initiatives and needs.
Analyze HR metrics and trends to develop solutions, programs, and policies in partnership with the HR COE Leadership.
Develops and analyzes data to guide business leaders in planning and execution of people related strategies.
Drive change management initiatives and foster a culture of continuous improvement ensuring success. Proactively challenge the status quo and / or innovative ideas to ensure decisions are consistent with organizational standards, policy, and culture.
Coach and develop managers on effective leadership and people management practices.
Serves as a member of the leadership team for assigned business units and functions.
Consults with Leadership to provide HR guidance, policy interpretation, coaching, and partnership to resolve associate relations, drive engagement and performance, and effectiveness in talent selection.
Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention.
Collaborate with HR COE Leadership to ensure efficient and effective hiring, onboarding, and offboarding of staff.
Maintains in-depth knowledge of legal requirements related to day-to-day management of associates, reducing legal risks, and ensuring regulatory compliance. Partners with legal counsel as needed/required.
Partners with HR Leadership on people-focused communication and implementation of initiatives and services.
Identifies training needs for assigned business units and functions and provides individual leadership coaching as needed.
Other duties as assigned.
Qualifications
• Education: Bachelor's degree in human resource management or business-related discipline or equivalent experience required.
• Certification/Licenses: SHRM-CP, SHRM-SCP, PHR or SPHR is preferred.
• Experience:
o 5 years of progressive HR experience with at least 2 years in a business partner or consultative role required.
o Prior experience supporting BOT functions, specifically IT
o Strong knowledge of employment laws and HR best practices.
o Proven ability to influence and build strong relationships with stakeholders at all levels.
o Project management experience with the ability to manage multiple projects and priorities in a dynamic environment preferred.
o Familiarity with data analytics and HR metrics.
o Knowledge of general human resource programs, policies, and procedures related to employee relations, recruitment, compensation, benefits, leave administration, EEO/AAP administration, understanding of state and federal laws related to employment practice strongly desired.
Location : Address Remote Location : Country US
$98k-123k yearly Auto-Apply 5d ago
Director Strategic Sourcing & Procurement
Knipper 4.5
Remote Knipper job
YOUR PASSION, ACTIONS & FOCUS is our Strength.
Become one of our Contributors!
Join the KnipperHEALTH Team!
The Director of Strategic Sourcing and Procurement will lead the enterprise-wide procurement, vendor management, and strategic sourcing function across Knipper Health, eBlu Solutions, and all affiliated business units. This leader will architect and execute sourcing strategies that drive cost efficiency, supply assurance, and operational scalability across the organization's complex healthcare services ecosystem-including pharmaceutical distribution, 3PL fulfillment, patient access and HUB operations, and digital technology enablement.
This is a build-and-scale leadership role - the leader will design the function, develop the processes, and implement enabling systems required to institutionalize strategic sourcing discipline across the enterprise. The Director will drive measurable cost savings, strengthen supplier reliability, enforce compliance, and position procurement as a core strategic lever supporting Knipper's growth, integration, and operating margin goals. In addition, will use best efforts and internal procedures to follow sustainable procurement processes.
This role requires a strategic operator with deep experience in pharma/biotech, life sciences services, and healthcare technology supply chains, capable of balancing compliance (FDA, DSCSA, HIPAA, GxP) with speed, innovation, and value creation.
Position is in the US and remote with the ability to travel 25% of the time.
Responsibilities
POSITION RESPONSIBILITIES:
Organizational Build-Out
Stand up the Strategic Sourcing & Procurement function from inception - define structure, hire and identify talent across the enterprise, and establish clear roles and responsibilities.
Design and implement an enterprise-wide Target Operating Model that integrates sourcing, contracting, purchasing, supplier management, and compliance across all business lines.
Create a Procurement Center of Excellence (CoE) to standardize policies, analytics, and governance.
Develop and mentor a high-performing team of category managers, procurement analysts, and supplier relationship leads across the BUs.
Process & Policy Development
Define and implement end-to-end Source-to-Pay (S2P) processes, ensuring consistency, control, and speed.
Draft and roll out procurement policies and playbooks - bidding thresholds, delegation of authority, supplier onboarding, competitive sourcing, contract management, and payment terms.
Implement vendor risk management and due diligence frameworks, aligned with DSCSA, HIPAA, Internal Controls, and FDA requirements.
Establish supplier performance metrics, SRM routines, and scorecards for continuous improvement.
Strategic Sourcing & Category Leadership
Lead sourcing strategy across direct, indirect, logistics, packaging, IT/SaaS, and professional services categories.
Identify, evaluate, and engage suppliers to ensure quality and reliability
Develop multi-year category plans with measurable savings, risk mitigation, and supplier development objectives.
Oversee complex contract negotiations (manufacturers, SaaS providers, logistics partners, professional service firms).
Drive total cost of ownership (TCO) reduction and value creation through data-driven decision making.
Technology & Systems Enablement
Evaluate and implement procurement technology solutions (e.g., NetSuite, Ariba, etc).
Partner with IT and Finance to integrate procurement with ERP, contract management, and analytics systems.
Build a procurement analytics dashboard for spend visibility, supplier performance, and working capital metrics.
Financial Impact & Governance
Deliver measurable cost savings, process efficiencies, and working capital improvements.
Partner with CFO, BU Leaders and FP&A to forecast procurement savings and track budget compliance.
Establish and enforce procurement governance across the enterprise - ensuring audit readiness, policy compliance, and risk mitigation.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
REQUIRED EDUCATION AND EXPERIENCE:
Bachelor's degree in Business, Supply Chain, Finance, or Engineering required.
MBA or MS in Supply Chain/Operations strongly preferred.
Professional certifications (CPSM, CSCP, CPM, or Six Sigma) a plus.
10+ years of progressive experience in procurement, sourcing, or supply chain management, with at least 5 years in a leadership role.
Proven experience building a procurement organization from the ground up, including defining processes, policies, systems, and talent structure.
Demonstrated success in pharma, life sciences, healthcare services, or regulated distribution environments.
Deep experience negotiating with manufacturers, logistics providers, technology vendors, and professional service firms.
Familiarity with ERP and procurement automation tools (NetSuite, Ariba, etc.).
KNOWLEDGE, SKILLS & ABILITIES:
Deep understanding of regulated supply chains (FDA, DSCSA, HIPAA).
Financial acumen to partner with CFO and FP&A on cost modeling and ROI tracking.
Proficient in ERP/Procurement systems (Netsuite, Ariba, Other).
Strong leadership, communication, and stakeholder management skills across diverse teams.
Adept at change management and aligning procurement with business growth and M&A integration.
Data-driven mindset with expertise in category spend analysis and vendor risk management.
PHYSICAL REQUIREMENTS:
Location of job activities: 100% inside
Noise and/or vibrations exposure
Stand and sit for prolonged periods of time
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper determined a set of values to drive decision making and behavior and to create a positive and professional culture. These values are exemplified by the acronym CHART (Caring, Honesty, Accountability, Respect, and Trust). All contributors a Knipper are expected display the values and meaning of CHART by their action and behavior.
$77k-135k yearly est. Auto-Apply 60d+ ago
Chargeback Analyst - Pharmaceutical Industry
Knipper 4.5
Remote Knipper job
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the CareTria Team!
Chargeback Analyst will play a key role in managing and resolving customer chargebacks and deductions in a high-volume pharmaceutical 3PL distribution environment. This role is critical in maintaining the integrity of revenue reporting and ensuring timely recovery or resolution of disputed amounts. The Chargeback Analyst requires strong analytical skills, has experience with trade promotions, distributor claims, pricing discrepancies, and ERP systems in pharmaceutical industry, and can collaborate cross-functionally to resolve complex issues.
Fully remote opportunity supporting our 3Pl Business Needs.
Responsibilities
Review and analyze chargebacks, deductions, and customer claims related to pricing, freight, shortages, and promotional allowance.
Reconcile chargeback data with internal records and contracts to validate or dispute claims.
Collaborate with customer service and internal teams to research and resolve discrepancies.
Communicate directly with external customers and clients to obtain documentation to clarify claim details.
Maintain accurate documentation of all deductions, resolutions, and communications.
Identify trends and recurring issues in chargebacks and make recommendations for process improvements.
Assisting in month-end close by providing chargeback accruals, reconciliations, and reporting.
Support audits and internal reviews by preparing detailed reports and documentation.
Participating in month-end closing processes and reconciling accounts.
Contribute to cross-functional efforts to enhance pricing accuracy and deduction prevention.
Ensure compliance with company policies, contracts, and industry regulations
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
Bachelor's degree in business, finance, or related field or equivalent combination of education and experience
Two years of experience in chargebacks, deductions, or AR within a distribution environment.
Familiarity with trade promotions, distributor pricing agreements, and customer compliance programs in the pharmaceutical industry
Proficiency in ERP software (e.g., Oracle, NetSuite, D365)
Proficiency in chargeback software (e.g., Relasoft, Model N)
Excellent communication and interpersonal skills with internal and external customers
Strong analytical and problem solving skills with attention to detail
Ability to manage multiple priorities and work independently in a fast-paced setting
KNOWLEDGE, SKILLS & ABILITIES:
Experience with chargeback portals or third-party claim platforms
Knowledge of EDI systems and customer compliance requirements
Familiarity with pricing logic and revenue leakage analysis
Continuous improvement mindset and experience with process automation and reporting tools.
Strong time management, organizational skills, initiative, professional demeanor, and positive attitude.
Ability to work independently and meet timelines
Ability to promote a positive team environment.
PHYSICAL DEMANDS:
Location of job activities 100% inside
Extensive manual dexterity (keyboarding, mouse, phone)
Use of phone for communication
Sit for prolonged periods of time.
Occasionally stoop, kneel, and crouch
Occasionally lift, carry, and move up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$58k-90k yearly est. Auto-Apply 5d ago
Inventory Specialist
Knipper 4.5
Knipper job in Perrysburg, OH
THIS IS A PART-TIME/CASUAL OPPORTUNITY. THE NUMBER OF HOURS PER WEEK WILL VARY.
This position is responsible for performing audits of client inventories, storage site inspections and inventory closeouts.
J. Knipper and Company and KnippeRx are Equal Opportunity Employers
Responsibilities
KEY RESPONSIBILITIES:
Conduct audits of client inventories at client specified storage site. Follow client business rules, finalize necessary reconciliation(s), and complete required documentation.
Complete all assignments in a professional and timely manner in accordance with Company and Client business rules.
Submit all assignment status changes using the on-line Audit Inventory Management System (AIMS).
Review all instructions and forms required to complete assignments prior to audit to ensure quality service levels.
Ensure that assignments are scheduled in accordance within Client expectations and timelines
Communicate with client representatives and AIMS management team via email, US mail, and/or phone.
*The above duties are meant to be representative of the position and not all-inclusive.
Other Responsibilities:
Ability to utilize smartphone to update AIMS and complete assignments.
Follow all department and company policies and procedures.
Strive to exceed client needs.
Communicate clearly and professionally in email and phone calls.
Qualifications
MINIMUM JOB REQUIREMENTS:
Education/Training:
High School Diploma or GED Required
College Degree Preferred
Must have mobile electronic device.
Must have transportation to audit sites. If driving a motor vehicle, must have valid driver's license with records that satisfy Company standards as well as current motor vehicle insurance.
Related Experience: Pharmaceutical industry and/ or Pharmaceutical Sales experience preferred.
Knowledge, Skills, and Abilities:
Strong communication skills, intermediate math skills, attention to detail, and computer skills
Physical Requirements: May be required to bend, squat, kneel, or stand for long periods. May be required to lift up to 25 lbs. periodically
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities of this job.
$27k-40k yearly est. Auto-Apply 60d+ ago
Manager, FP&A - Pharmacy
Knipper 4.5
Remote Knipper job
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the CareTria Team!
The Manager, FP&A - Pharmacy is a key financial leader responsible for forecasting, analytics, and performance management across CareTria's Pharmacy business. This role partners directly with Business Unit (BU) leaders to provide forward-looking financial insights, model operational outcomes, and drive informed decision-making that improves growth, profitability, and execution.
The position will play an active role in the NetSuite ERP implementation, building scalable financial models, performance dashboards, and business processes that enhance visibility and control. The Manager, FP&A will also work closely with Accounting to ensure full transparency into invoices, work statements, and accruals, maintaining alignment between financial reporting and operational delivery.
The role is US remote, preferably Central or East Coast.
Responsibilities
Financial Planning & Forecasting
Lead monthly, quarterly, and annual forecasting cycles for the Pharmacy business, integrating operational drivers (script volume, reimbursement, labor, and fulfillment costs).
Build and maintain driver-based financial models that connect business activity to revenue and margin outcomes.
Develop and manage budget models, scenario planning, and sensitivity analyses for both recurring and project-based work.
Deliver financial narratives that explain performance drivers, variances, and strategic implications to BU leadership.
Performance Analytics & Reporting
Develop and maintain Power BI and NetSuite dashboards tracking KPIs such as gross margin %, DSO, AR aging, script trends, client profitability, and cost-to-serve.
Produce and present monthly management reporting packages to BU and executive leadership with insights and recommendations.
Conduct variance analysis and root-cause assessments on revenue, cost, and operating performance.
Support leadership with ad hoc analyses related to pricing, client performance, and operational efficiency.
Strategic Pricing & Profitability
Develop and analyze client pricing models, ensuring appropriate alignment between service scope, reimbursement terms, and cost structure.
Partner with BU leaders to assess the financial impact of new business opportunities, client renewals, or scope changes.
Evaluate product, client, and program profitability; recommend optimization strategies for margin improvement.
Accounting & Cross-Functional Alignment
Partner with Accounting to ensure visibility and alignment around invoice activity, work statements, accruals, and revenue recognition.
Assist in developing standardized processes within NetSuite for accurate financial tracking and reporting.
Support month-end close by validating key assumptions, accruals, and adjustments.
Ensure data accuracy and consistency between operational systems, NetSuite, and reporting tools.
Process Improvement & Systems Implementation
Play a leadership role in the NetSuite implementation, ensuring FP&A workflows, reporting structures, and data models are designed for scalability and transparency.
Identify and implement automation opportunities across reporting and forecasting functions.
Establish standardized templates, KPIs, and data definitions for financial reporting and analytics.
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
REQUIRED EDUCATION AND EXPERIENCE:
Bachelor's Degree in Finance, Accounting, or related discipline.
5-7 years of FP&A or financial analysis experience, preferably within pharmacy services, health-care distribution, or patient-support programs.
Demonstrated experience partnering with operational leaders to influence business decisions.
ERP implementation or ERP-based FP&A experience (preferably NetSuite).
PREFERRED EDUCATION AND EXPERIENCE:
MBA, CPA or CMA
Exposure to Salesforce, Power BI, or similar business intelligence tools.
KNOWLEDGE, SKILLS & ABILITIES:
Advanced Excel and financial modeling expertise; strong proficiency in BI tools (Power BI, Tableau).
Deep analytical and business acumen, with the ability to connect operational metrics to financial performance.
Excellent communication and presentation skills for influencing non-financial leaders.
Proven ability to operate effectively in a fast-paced, matrixed environment.
Process-driven mindset with an emphasis on system optimization and continuous improvement.
High integrity, accountability, and professional judgment.
PHYSICAL REQUIREMENTS:
Location of job activities: 100% inside
Noise and/or vibrations exposure
Stand and sit for prolonged periods of time
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper determined a set of values to drive decision making and behavior and to create a positive and professional culture. These values are exemplified by the acronym CHART (Caring, Honesty, Accountability, Respect, and Trust). All contributors a Knipper are expected display the values and meaning of CHART by their action and behavior.
$56k-104k yearly est. Auto-Apply 5d ago
Coordinator, Proposal
Navitus 4.7
Remote job
Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $20.44 - USD $24.33 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview
Due to growth, we are adding a Coordinator, Proposal to our team!
The Coordinator, Proposal is responsible for supporting workflow and intake management of Requests for Proposals (RFPs) and Requests for Information (RFIs) to allow proposal and sales staff, managers, stakeholders, and other executives to make informed decisions. The Coordinator, Proposal will have an intermediate understanding of the company's products and services, internal reporting and collaboration tools, and existing reports and act as a resource in internal meetings.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
Use Dynamics CRM, Jira, proposal software, and other tools to intake and initiate RFP/RFI deliverables.
Organize and maintain the department's shared network drive and SharePoint documentation.
Track and report overall team metrics to support executive-level decisions.
Facilitate go/no-go decisions with sales and proposal management.
Monitor public sector and various customer procurement sites for potential opportunities.
Perform import and quality assurance steps related to the department's internal proposal automation software.
Provide ad hoc support to proposal department to meet external deadlines as needed.
Verify analysis, reports or other deliverables are complete and accurate.
Identify and provide insights into streamlining and improving workflow processes.
Other duties as assigned.
Qualifications
What our team expects from you?
High School Diploma or GED required.
2 years' experience in administrative/professional office setting preferred.
Experience with Microsoft Dynamics, Salesforce or other CRM software strongly preferred.
Intermediate to Advanced Word, Excel, SharePoint, Teams and Outlook skill required.
Knowledge of pharmacy benefits management, insurance or health care industry preferred.
Participate in, adhere to, and support compliance program objectives.
The ability to consistently interact cooperatively and respectfully with other employees.
What can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program - up to $750!
#LI-Remote
Location : Address Remote Location : Country US
Zippia gives an in-depth look into the details of Knipper, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Knipper. The employee data is based on information from people who have self-reported their past or current employments at Knipper. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Knipper. The data presented on this page does not represent the view of Knipper and its employees or that of Zippia.
Knipper may also be known as or be related to J Knipper & Co Inc, J Knipper and Company Inc, J. Knipper & Co., Inc., J. Knipper & Company, J. Knipper & Company, Inc., J. Knipper and Company, J. Knipper and Company, Inc. and Knipper.