Performance Management Analyst Temp, Talent Development
Boston, MA jobs
We are the better way to work in finance. As private equity's value creation partner, we sit at the heart of PE-where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value-supporting the office of the CFO to drive end-to-end value creation.
If you crave challenging work and are looking to grow, come solve complex issues alongside 1,400+ finance & technology experts in a supportive, collaborative environment.
Backed by premier private equity firms and headquartered in New York with 10 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.
Practice Description
Through our pillars of Learning, Performance Management and Career Development the Talent Development team prepares Accordionites to deliver high-quality work, promote individual and team development and lead in the market. We sit within the People team and work in close collaboration with the HR Business Partners, Resource Management, Recruiting, and People Operations to bring valuable support to our eight practice areas. We partner closely with our stakeholders to accelerate value through our expertise in Talent Development.
This position would ideally be in our Boston office but could be based in any of our U.S. locations. This is a hybrid role with the flexibility to work remotely two days a week.
This position is not eligible for immigration sponsorship.
This opportunity will start on a temporary basis, with the potential to convert to full-time employment depending on performance and organizational priorities.
What You'll Do:
We are seeking a detail-oriented and analytical thinking Performance Management Analyst who thrives in a fast-paced, high-performing environment and has strong multi-tasking and communication skills. The Performance Management Analyst will join the Talent Development team, supporting Accordion's performance management initiatives, end-to-end, by assisting with data management, reporting, and process improvement. Employee career development is a priority at Accordion and this role is crucial to maintaining an ongoing feedback-oriented culture that is centered on its people, while keeping a forward-looking view on change management and globalization.
Key responsibilities will include:
System Administration:
Manage and maintain our performance management system (currently transitioning from Lattice to Quantum Workplace), with keen attention to detail to ensure smooth operation and error-free and high-quality data accuracy.
Provide technical support to employees and managers on system usage and troubleshooting.
Initiate performance management reviews, including project-based, summary, and upward feedback.
Ensure data integrity and consistency across various performance management reports, with a strong focus on precision and quality control.
Performance Management System Implementation & Transition:
Quickly get up to speed on the implementation of our new performance management system (Quantum Workplace), including understanding the project history, current status, and remaining milestones.
Dive into outstanding implementation tasks and contribute meaningfully to configuration, testing, documentation, and rollout support.
Serve as the primary point of contact for system administration post-launch, owning ongoing maintenance, updates, and process optimization with a strong emphasis on accuracy, responsiveness, and A+ execution.
Data Analysis and Reporting:
Generate regular progress reports that will be sent to senior practice leaders with urgency, accuracy, and strong attention to detail.
Assist in the creation of performance dashboards to visualize data trends.
Collaboration and Partnership:
Collaborate with HR Business Partners and other stakeholders to ensure alignment of performance management strategies with overall firm objectives.
Work closely with vendors to address technical issues and system enhancements quickly and effectively in a dynamic environment.
Process Support:
Provide A+ support of the implementation and administration of performance management processes and tools, including learning and development.
Assist in the development and maintenance of performance management templates and other materials that meet Accordion's A+ quality standards.
Provide administrative and project management support for performance review summary cycles, including scheduling, document preparation, notetaking during live discussions, etc. All work must be organized, timely, and executed with precision.
You Have:
Bachelor's degree in HR, Business Administration, or a related field.
2-4 years of experience in a HR or similar role, preferably in a global or consulting environment.
Experience in the performance management space preferred.
Experience in the Human Resources or People Team space is required.
Proficiency in Microsoft and data analysis tools (e.g., Excel)
Very strong attention to detail with a focus on A+ execution
Superior organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
You Are:
A self-starter with a strong work ethic who thrives in a fast-paced, high-performing environment.
A leader of others; you lead by example.
A strong team player, able to work with team members across all levels.
Able to effectively communicate complex issues and solutions and raise issues to senior team members when necessary and in a timely manner.
Comfortable managing multiple projects while also focused on your single workstream (you are managing and doing).
Excited to be part of a growing team, with a focus on driving future growth.
Full of entrepreneurial spirit and comfortable in a fluid, flat organization.
Passionate about delivering exceptional client service.
Proactively get your hands dirty in the details of a project while simultaneously seeing the whole picture.
This position is a temporary role, paid hourly between $45-$50 USD per hour + overtime eligible. Actual compensation is determined by evaluating a wide range of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor, and internal equity. Benefits and bonus eligibility may vary depending on the nature and duration of the temporary assignment.
Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
#LI-LK1
Auto-ApplyAnalyst, Resource Management
Boston, MA jobs
We are the better way to work in finance. As private equity's value creation partner, we sit at the heart of PE-where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value-supporting the office of the CFO to drive end-to-end value creation.
If you crave challenging work and are looking to grow, come solve complex issues alongside 1,400+ finance & technology experts in a supportive, collaborative environment.
Backed by premier private equity firms and headquartered in New York with 10 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.
Role overview: Analyst, Resource Management (RM):
Accordion is comprised of dedicated professionals providing strategic advice to support PE-backed portfolio companies on a wide range of transactions and events. We are doers and problem solvers - making sense of complexity and bolstering sponsors' value creation thesis.
The Analyst, RM will provide scalable operational support across the Resource Management team to include contractor management, talent/skills reporting, and weekly execution support to increase utilization, speed-to-staff, and quality of delivery.
This position must be based in either our Boston or Chicago office and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location.
This position is not eligible for immigration sponsorship.
What You'll Do:
As a member of the RM team, you'll be supporting the Resource Managers on the day-to-day efforts of strategically deploying our internal consultants to engagements. You'll be tasked with:
Contractor management and process support: Intake, tracking, and coordination to ensure timely, accurate, and compliant execution.
PTO/LOA coverage: Dedicated backup for RM team individuals to maintain staffing continuity and leadership connectivity.
Skills and interests reporting: Own the interests survey process and maintain a centralized skills inventory (will support discovery of additional tools that will aid in this process).
Marketing partnership: Drive staff bio updates with Marketing to keep information current and credible; ensure profiles reflect latest capabilities and project work.
Weekly operating cadence: Produce hours reports, weekly practice-level data pulls, standardized dashboards, and other various reporting needs; prepare decks for RM presentations (i.e. new hire onboarding, KPI reporting, practice pipeline readouts, etc.).
Additional tasks and projects, as needed
You Have:
2-4 years of experience in HR, Talent Management, Workforce Planning, or Resource Management, preferably in professional services or consulting.
Ideally some familiarity with project staffing, resource allocation, and capacity planning.
Strong analytical and data hygiene skills; comfort with Excel/BI; keen attention to detail.
Strong core professional competencies, i.e. attention to detail, responsiveness, follow-through, and flexibility
Project management: Ability to manage multiple processes and programs simultaneously with strong organizational skills.
Communication: Excellent written and verbal communication skills for interfacing with senior stakeholders, MDs, and team members.
Collaboration: High EQ and team-oriented mindset, able to work effectively with various departments and stakeholders.
Problem-solving: A proactive and resourceful approach to handling challenges, with the ability to propose optimization solutions.
Detail-oriented: Exceptional attention to detail, especially when dealing with metrics.
You Are:
A self-starter with a strong work ethic.
A leader of others; you lead by example.
A strong team player, able to work with team members across all levels.
Able to effectively communicate complex issues and solutions and raise issues to senior team members when necessary.
Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing).
Excited to be part of a growing team, with a focus on driving future growth.
Someone who enjoys mentoring others and doing meaningful work.
Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture.
The annual salary for this role ranges from: $70,000 to $95,000 USD + benefits + bonus. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.
Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
#LI-LK1
Auto-ApplyProcedure Program Analyst - 1LOD
Wilmington, DE jobs
WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, which is part of the 1LOD Controls Office, develops and maintains tools and resources to support Business Control Officers (BCOs) in carrying out their responsibilities in a consistent and coordinated manner. Shared Services teams serve BCO functions with reporting and analytics; assessment and standardization of risk and control practices; development of shared 1LOD risk and control procedures; and change management and socialization. Shared Services is heavily engaged in leading, managing and/or supporting regulatory and internal issue remediation.
The primary responsibility of this position is to support the enablement, adoption and maturation of effective non-financial risk and control practices in CNB's 1LOD by developing and maintaining procedures in alignment with 1LOD processes for adhering to Bank Frameworks, Policies and Standards. The Procedure Program Analyst works closely with BCOs and other 1LOD Controls stakeholders; Royal Bank of Canada (RBC); CNB's second and third lines of defense (2LOD and 3LOD); business lines and functional/support units; practice and project managers; implementation leads; change owners and professionals; leaders and other stakeholders, to understand risk and control practices and document them in well-written, standardized and compliant procedures.
WHAT WILL YOU DO?
* Support Shared Services Managers in the review and feedback cycle for non-financial risk management frameworks, policies, and standards and their impact on 1LOD stakeholders - including steps needed to ensure 1LOD adoption - while maintaining positive and productive working relationships with stakeholders across the organization and lines of defense.
* May assist with the analysis of non-financial 1LOD risk and control practices and procedures against regulatory and governance requirements and the identification and documentation of gaps.
* Design and document procedures for 1LOD adherence to Bank Frameworks, Policies, Standards and program requirements.
* Perform or assign proofreading and copy editing duties as needed.
* Execute quality assurance protocols in alignment with requirements and expectations across lines of defense, such as the Governance, Risk and Controls (GRC) Office, Policy Governance Office (PGO), and Internal Audit.
* Maintains execution tools (e.g., style guides, playbooks, templates, and QC and implementation checklists) with input from key partners and management.
* Prioritize, organize and complete work according to overlapping and time-sensitive deadlines, ensuring timely delivery of complete and accurate procedures.
* Facilitate, document and address feedback on procedures from stakeholders across lines of defense.
* Establish credibility and organizational trust to cultivate collaboration and produce quality work products.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management
* Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles
* Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint
*Additional Qualifications*
* Financial services industry experience, particularly in risk management or control functions, strongly preferred
* Prefer 5+ years of experience in documentation or preparation of procedures and related written communications
* Executive presentation and general communications experience strongly preferred
* Proficiency in MS Project, and SharePoint; Archer GRC experience a plus
* Strong project management experience
* Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal and verbal communication skills
* Demonstrated exemplary writing, copy editing and proofreading skills
* Self-motivation, discipline, task focus, and the ability to structure and present work
* Proven track record of delivering high quality results within strict deadlines
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Procedure Program Analyst - 1LOD
Charlotte, NC jobs
WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, which is part of the 1LOD Controls Office, develops and maintains tools and resources to support Business Control Officers (BCOs) in carrying out their responsibilities in a consistent and coordinated manner. Shared Services teams serve BCO functions with reporting and analytics; assessment and standardization of risk and control practices; development of shared 1LOD risk and control procedures; and change management and socialization. Shared Services is heavily engaged in leading, managing and/or supporting regulatory and internal issue remediation.
The primary responsibility of this position is to support the enablement, adoption and maturation of effective non-financial risk and control practices in CNB's 1LOD by developing and maintaining procedures in alignment with 1LOD processes for adhering to Bank Frameworks, Policies and Standards. The Procedure Program Analyst works closely with BCOs and other 1LOD Controls stakeholders; Royal Bank of Canada (RBC); CNB's second and third lines of defense (2LOD and 3LOD); business lines and functional/support units; practice and project managers; implementation leads; change owners and professionals; leaders and other stakeholders, to understand risk and control practices and document them in well-written, standardized and compliant procedures.
WHAT WILL YOU DO?
* Support Shared Services Managers in the review and feedback cycle for non-financial risk management frameworks, policies, and standards and their impact on 1LOD stakeholders - including steps needed to ensure 1LOD adoption - while maintaining positive and productive working relationships with stakeholders across the organization and lines of defense.
* May assist with the analysis of non-financial 1LOD risk and control practices and procedures against regulatory and governance requirements and the identification and documentation of gaps.
* Design and document procedures for 1LOD adherence to Bank Frameworks, Policies, Standards and program requirements.
* Perform or assign proofreading and copy editing duties as needed.
* Execute quality assurance protocols in alignment with requirements and expectations across lines of defense, such as the Governance, Risk and Controls (GRC) Office, Policy Governance Office (PGO), and Internal Audit.
* Maintains execution tools (e.g., style guides, playbooks, templates, and QC and implementation checklists) with input from key partners and management.
* Prioritize, organize and complete work according to overlapping and time-sensitive deadlines, ensuring timely delivery of complete and accurate procedures.
* Facilitate, document and address feedback on procedures from stakeholders across lines of defense.
* Establish credibility and organizational trust to cultivate collaboration and produce quality work products.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management
* Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles
* Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint
*Additional Qualifications*
* Financial services industry experience, particularly in risk management or control functions, strongly preferred
* Prefer 5+ years of experience in documentation or preparation of procedures and related written communications
* Executive presentation and general communications experience strongly preferred
* Proficiency in MS Project, and SharePoint; Archer GRC experience a plus
* Strong project management experience
* Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal and verbal communication skills
* Demonstrated exemplary writing, copy editing and proofreading skills
* Self-motivation, discipline, task focus, and the ability to structure and present work
* Proven track record of delivering high quality results within strict deadlines
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Vendor Management Analyst III
Remote
Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Vendor Management Analyst III. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Responsibilities
Oversee department activities during management absence
Perform risk assessment/due diligence for new/existing service providers
Conduct new vendor onboarding
Submit new and active vendor contracts and SOWs to Legal Intake
Create required monthly executive presentation decks
Host monthly calls between internal stakeholders and service providers
Prepare and schedule on-site periodic reviews with high-risk service providers
Collaborate with internal lines of business to review, create, and implement measurable SLAs for scorecards
Complete and implement monthly scorecards for each assigned vendor
Review and approve service provider scorecards for publication
Coordinate and assist with special projects and assignments
Implement and maintain the Supplier Management Action Plan
Implement and maintain supplier score carding
Review third-party service provider processes, procedures, and work product for completion and accuracy
Maintain a centralized service provider database in SharePoint
Collaborate with internal Legal partners to finalize vendor contracts
Troubleshoot vendor problems and present to management as required
Work with internal stakeholders to identify improvement areas and prepare solutions
Review and monitor the vendor spending report quarterly to identify the population of LoanCare vendor relationships
Perform business unit compliance testing to ensure client/investor/state requirements, internal policies/procedures, and other guidelines are adhered to
Participate in business unit meetings between operational departments to share findings and ensure consistent standards are communicated appropriately
Monitor and review vendor contractual agreements annually
Maintain professional and productive service provider relationships
Escalate critical issues to management as required
Assist with training and mentoring Service Provider Oversight Risk Analysts I and II.
Provide backup and support to Service Provider Oversight Analyst, as needed
All other duties as assigned
Qualifications
Bachelor's Degree or equivalent required
8+ years of experience in vendor management (preferably within mortgage servicing or mortgage banking)
Previous audit, compliance, or quality control experience preferred
Advanced knowledge of the Microsoft Office products, including Word, Excel, and PowerPoint
Advanced knowledge of SharePoint required
Excellent verbal and written communication skills
Excellent analytical and problem-solving skills
Excellent time management and organizational skills
Ability to recognize problems outside mandated company, client, and state regulations, guidelines, and requirements
Ability to multitask in a fast-paced environment
Ability to work independently and as part of a team
Self-starter with initiative, drive, and attention to detail
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $52,400 - $88,000 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Auto-ApplyPrincipal Data Analyst
Remote
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.
About the Role
At Figure, we're redefining what's possible at the intersection of finance and technology. Fresh off our IPO, we are building the next generation of financial infrastructure, transforming how capital moves, how credit is assessed, and how customers experience financial products. Our data team sits at the heart of that transformation, powering decisions from risk modeling and capital allocation to growth strategy.
As a Principal Data Analyst, you will be a cornerstone of our analytics organization, partnering closely with Credit/Risk and Capital Markets to drive real financial outcomes. Your work will directly influence lending decisions, portfolio optimization, and the strategies behind our capital markets platform. You will connect analysis to the bigger picture across markets, products, and mission, combining analytical rigor with business intuition to help leaders understand what is happening and why it matters. You will also elevate our toolkit by building intuitive Tableau dashboards, writing performant BigQuery SQL, and designing frameworks that make insights repeatable and scalable across the company.
What You'll Do
Act as the analytics lead for Credit/Risk and Capital Markets, guiding decision-making through data-driven insights.
Partner with cross-functional leaders to shape the questions that matter most, then answer them through thoughtful analysis and storytelling.
Design and maintain robust Tableau dashboards that translate data into actionable narratives.
Write and optimize BigQuery SQL to extract, transform, and analyze large-scale datasets.
Develop analytical frameworks and models that support risk forecasting, pricing strategies, and portfolio performance.
Apply statistical and experimental methods to test hypotheses, quantify uncertainty, and inform strategic trade-offs.
Communicate findings clearly and persuasively to senior stakeholders.
Champion a culture of data accuracy, curiosity, and continuous improvement.
What We Look For
7+ years of experience using data to drive measurable business impact.
Deep proficiency in SQL (preferably BigQuery) and expertise with complex joins, subqueries, and recursive logic.
Advanced experience with Tableau; you know how to build dashboards that influence decisions, not just report them.
Strong understanding of risk modeling, credit analytics, or capital markets data structures.
Proven experience in fintech or financial services environments.
Working knowledge of Python for data manipulation, automation, or modeling.
Appreciation for statistical concepts like causal inference, bias detection, and experimental design.
Clear, confident communication with both technical and non-technical audiences.
Comfort navigating ambiguity and setting analytical direction in fast-moving environments.
A natural curiosity about how finance, technology, and data intersect to drive innovation.
Bonus Points
Experience supporting product analytics or growth initiatives.
A passion for problem-solving; you can't resist finding out why a metric behaves the way it does.
You embrace learning from mistakes and are energized by challenges that don't have an obvious answer.
Salary
Compensation Range: $158,400-$198,000/yr
25% annual bonus target, paid quarterly
Equity stock options package
This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs
Benefits
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#LI-MM1 #LI-Hybrid
Auto-ApplyProcedure Program Analyst - 1LOD
New York, NY jobs
WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, which is part of the 1LOD Controls Office, develops and maintains tools and resources to support Business Control Officers (BCOs) in carrying out their responsibilities in a consistent and coordinated manner. Shared Services teams serve BCO functions with reporting and analytics; assessment and standardization of risk and control practices; development of shared 1LOD risk and control procedures; and change management and socialization. Shared Services is heavily engaged in leading, managing and/or supporting regulatory and internal issue remediation.
The primary responsibility of this position is to support the enablement, adoption and maturation of effective non-financial risk and control practices in CNB's 1LOD by developing and maintaining procedures in alignment with 1LOD processes for adhering to Bank Frameworks, Policies and Standards. The Procedure Program Analyst works closely with BCOs and other 1LOD Controls stakeholders; Royal Bank of Canada (RBC); CNB's second and third lines of defense (2LOD and 3LOD); business lines and functional/support units; practice and project managers; implementation leads; change owners and professionals; leaders and other stakeholders, to understand risk and control practices and document them in well-written, standardized and compliant procedures.
WHAT WILL YOU DO?
* Support Shared Services Managers in the review and feedback cycle for non-financial risk management frameworks, policies, and standards and their impact on 1LOD stakeholders - including steps needed to ensure 1LOD adoption - while maintaining positive and productive working relationships with stakeholders across the organization and lines of defense.
* May assist with the analysis of non-financial 1LOD risk and control practices and procedures against regulatory and governance requirements and the identification and documentation of gaps.
* Design and document procedures for 1LOD adherence to Bank Frameworks, Policies, Standards and program requirements.
* Perform or assign proofreading and copy editing duties as needed.
* Execute quality assurance protocols in alignment with requirements and expectations across lines of defense, such as the Governance, Risk and Controls (GRC) Office, Policy Governance Office (PGO), and Internal Audit.
* Maintains execution tools (e.g., style guides, playbooks, templates, and QC and implementation checklists) with input from key partners and management.
* Prioritize, organize and complete work according to overlapping and time-sensitive deadlines, ensuring timely delivery of complete and accurate procedures.
* Facilitate, document and address feedback on procedures from stakeholders across lines of defense.
* Establish credibility and organizational trust to cultivate collaboration and produce quality work products.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management
* Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles
* Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint
*Additional Qualifications*
* Financial services industry experience, particularly in risk management or control functions, strongly preferred
* Prefer 5+ years of experience in documentation or preparation of procedures and related written communications
* Executive presentation and general communications experience strongly preferred
* Proficiency in MS Project, and SharePoint; Archer GRC experience a plus
* Strong project management experience
* Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal and verbal communication skills
* Demonstrated exemplary writing, copy editing and proofreading skills
* Self-motivation, discipline, task focus, and the ability to structure and present work
* Proven track record of delivering high quality results within strict deadlines
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Risk & Controls Data Analyst
Washington, DC jobs
Amalgamated Bank is looking for a Risk & Controls Data Analyst to enhance risk management oversight and execution within Business Units, Operations and Information Technology. Leverage understanding of risk frameworks and risk data to assist the business line to strengthen controls and mitigate operational risk as the bank continues to grow.
By joining our team, you'll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers.
Essential Job Functions:
Facilitate risk assessment analysis, data collection, completion and updates.
Maintain and update risk and controls descriptions, key risk indicators (KRIs), assist in risk resolution, tracking, audit, regulatory, and self-identified issues.
Support and contribute to the development of adequate controls relevant to the Line of Business “LOB” including SOX, Risk & Control Self-Assessment (RCSA) controls, audit, and compliance adherence and capture recommendations for improvement. Assist in the implementation of the agreed upon recommendations.
Assist in the periodic self-testing of design and effectiveness of controls, capture recommendations for enhancement in alignment with business heads and senior management as appropriate.
Aid in the development and maintenance of process workflows for all critical processes within the LOB.
Steward partnerships with Business Heads to ensure data, policies and procedures are up to date.
Collaborate with Risk and Compliance to stay informed on relevant regulatory changes and/or changes in the law. Advise and assist implementation with LOB lead on relevant changes.
Assist with the preparation of management and committee materials as requested.
Support Business Continuity and Disaster Recovery planning for the LOB.
Provide analytical support and develop reports on LOB vendor related activities which include but are not limited to service level agreement (SLA) performance, and relevant entity controls within the LOB.
Support investigation and report material risk events to LOB lead.
Assist in collecting and analyzing data on new product/process rollout, advising on control adequacy and identifying key trends and areas for improvement.
Aid LOB during Audit and Exams.
Partner with the Enterprise Risk Management team for support and to obtain guidance to facilitate oversight and execution of risk management activities including Third-Party Risk Management, Model Risk management, and Business Continuity related tasks for coordination and oversight.
Perform other duties as needed.
Knowledge, Skills and Experience Requirements:
Bachelor's degree or equivalent experience.
Minimum 5-7 years of experience within an operations environment, preferably in a risk or control-oriented banking environment.
Good understanding of operational controls and risk management techniques.
Analytical and problem-solving skills required to interpret data.
Ability to assess situations, competing needs, requirements and solve problems independently within aggressive time constraints, seeking guidance and approval where required.
Ability to produce quality deliverables demonstrating strong written and verbal communication skills.
Expert level experience with Word, PowerPoint, Excel, Tableau and Visio.
Working knowledge of risk management platforms, previous experience with Workiva a plus.
Our job titles may span more than one career level. The starting base salary for this role is between $90,000.00 - $105,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.
Hybrid Work Model
Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”.
Search Firm Representatives- Please Read Carefully
Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Auto-ApplyRisk & Controls Data Analyst
Washington, DC jobs
Job DescriptionAmalgamated Bank is looking for a Risk & Controls Data Analyst to enhance risk management oversight and execution within Business Units, Operations and Information Technology. Leverage understanding of risk frameworks and risk data to assist the business line to strengthen controls and mitigate operational risk as the bank continues to grow.
By joining our team, you'll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers.
Essential Job Functions:
Facilitate risk assessment analysis, data collection, completion and updates.
Maintain and update risk and controls descriptions, key risk indicators (KRIs), assist in risk resolution, tracking, audit, regulatory, and self-identified issues.
Support and contribute to the development of adequate controls relevant to the Line of Business “LOB” including SOX, Risk & Control Self-Assessment (RCSA) controls, audit, and compliance adherence and capture recommendations for improvement. Assist in the implementation of the agreed upon recommendations.
Assist in the periodic self-testing of design and effectiveness of controls, capture recommendations for enhancement in alignment with business heads and senior management as appropriate.
Aid in the development and maintenance of process workflows for all critical processes within the LOB.
Steward partnerships with Business Heads to ensure data, policies and procedures are up to date.
Collaborate with Risk and Compliance to stay informed on relevant regulatory changes and/or changes in the law. Advise and assist implementation with LOB lead on relevant changes.
Assist with the preparation of management and committee materials as requested.
Support Business Continuity and Disaster Recovery planning for the LOB.
Provide analytical support and develop reports on LOB vendor related activities which include but are not limited to service level agreement (SLA) performance, and relevant entity controls within the LOB.
Support investigation and report material risk events to LOB lead.
Assist in collecting and analyzing data on new product/process rollout, advising on control adequacy and identifying key trends and areas for improvement.
Aid LOB during Audit and Exams.
Partner with the Enterprise Risk Management team for support and to obtain guidance to facilitate oversight and execution of risk management activities including Third-Party Risk Management, Model Risk management, and Business Continuity related tasks for coordination and oversight.
Perform other duties as needed.
Knowledge, Skills and Experience Requirements:
Bachelor's degree or equivalent experience.
Minimum 5-7 years of experience within an operations environment, preferably in a risk or control-oriented banking environment.
Good understanding of operational controls and risk management techniques.
Analytical and problem-solving skills required to interpret data.
Ability to assess situations, competing needs, requirements and solve problems independently within aggressive time constraints, seeking guidance and approval where required.
Ability to produce quality deliverables demonstrating strong written and verbal communication skills.
Expert level experience with Word, PowerPoint, Excel, Tableau and Visio.
Working knowledge of risk management platforms, previous experience with Workiva a plus.
Our job titles may span more than one career level. The starting base salary for this role is between $90,000.00 - $105,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.
Hybrid Work Model
Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”.
Search Firm Representatives- Please Read Carefully
Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Procedure Program Analyst - 1LOD
Phoenix, AZ jobs
WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, which is part of the 1LOD Controls Office, develops and maintains tools and resources to support Business Control Officers (BCOs) in carrying out their responsibilities in a consistent and coordinated manner. Shared Services teams serve BCO functions with reporting and analytics; assessment and standardization of risk and control practices; development of shared 1LOD risk and control procedures; and change management and socialization. Shared Services is heavily engaged in leading, managing and/or supporting regulatory and internal issue remediation.
The primary responsibility of this position is to support the enablement, adoption and maturation of effective non-financial risk and control practices in CNB's 1LOD by developing and maintaining procedures in alignment with 1LOD processes for adhering to Bank Frameworks, Policies and Standards. The Procedure Program Analyst works closely with BCOs and other 1LOD Controls stakeholders; Royal Bank of Canada (RBC); CNB's second and third lines of defense (2LOD and 3LOD); business lines and functional/support units; practice and project managers; implementation leads; change owners and professionals; leaders and other stakeholders, to understand risk and control practices and document them in well-written, standardized and compliant procedures.
WHAT WILL YOU DO?
* Support Shared Services Managers in the review and feedback cycle for non-financial risk management frameworks, policies, and standards and their impact on 1LOD stakeholders - including steps needed to ensure 1LOD adoption - while maintaining positive and productive working relationships with stakeholders across the organization and lines of defense.
* May assist with the analysis of non-financial 1LOD risk and control practices and procedures against regulatory and governance requirements and the identification and documentation of gaps.
* Design and document procedures for 1LOD adherence to Bank Frameworks, Policies, Standards and program requirements.
* Perform or assign proofreading and copy editing duties as needed.
* Execute quality assurance protocols in alignment with requirements and expectations across lines of defense, such as the Governance, Risk and Controls (GRC) Office, Policy Governance Office (PGO), and Internal Audit.
* Maintains execution tools (e.g., style guides, playbooks, templates, and QC and implementation checklists) with input from key partners and management.
* Prioritize, organize and complete work according to overlapping and time-sensitive deadlines, ensuring timely delivery of complete and accurate procedures.
* Facilitate, document and address feedback on procedures from stakeholders across lines of defense.
* Establish credibility and organizational trust to cultivate collaboration and produce quality work products.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management
* Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles
* Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint
*Additional Qualifications*
* Financial services industry experience, particularly in risk management or control functions, strongly preferred
* Prefer 5+ years of experience in documentation or preparation of procedures and related written communications
* Executive presentation and general communications experience strongly preferred
* Proficiency in MS Project, and SharePoint; Archer GRC experience a plus
* Strong project management experience
* Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal and verbal communication skills
* Demonstrated exemplary writing, copy editing and proofreading skills
* Self-motivation, discipline, task focus, and the ability to structure and present work
* Proven track record of delivering high quality results within strict deadlines
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Procedure Program Analyst - 1LOD
Los Angeles, CA jobs
WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, which is part of the 1LOD Controls Office, develops and maintains tools and resources to support Business Control Officers (BCOs) in carrying out their responsibilities in a consistent and coordinated manner. Shared Services teams serve BCO functions with reporting and analytics; assessment and standardization of risk and control practices; development of shared 1LOD risk and control procedures; and change management and socialization. Shared Services is heavily engaged in leading, managing and/or supporting regulatory and internal issue remediation.
The primary responsibility of this position is to support the enablement, adoption and maturation of effective non-financial risk and control practices in CNB's 1LOD by developing and maintaining procedures in alignment with 1LOD processes for adhering to Bank Frameworks, Policies and Standards. The Procedure Program Analyst works closely with BCOs and other 1LOD Controls stakeholders; Royal Bank of Canada (RBC); CNB's second and third lines of defense (2LOD and 3LOD); business lines and functional/support units; practice and project managers; implementation leads; change owners and professionals; leaders and other stakeholders, to understand risk and control practices and document them in well-written, standardized and compliant procedures.
WHAT WILL YOU DO?
* Support Shared Services Managers in the review and feedback cycle for non-financial risk management frameworks, policies, and standards and their impact on 1LOD stakeholders - including steps needed to ensure 1LOD adoption - while maintaining positive and productive working relationships with stakeholders across the organization and lines of defense.
* May assist with the analysis of non-financial 1LOD risk and control practices and procedures against regulatory and governance requirements and the identification and documentation of gaps.
* Design and document procedures for 1LOD adherence to Bank Frameworks, Policies, Standards and program requirements.
* Perform or assign proofreading and copy editing duties as needed.
* Execute quality assurance protocols in alignment with requirements and expectations across lines of defense, such as the Governance, Risk and Controls (GRC) Office, Policy Governance Office (PGO), and Internal Audit.
* Maintains execution tools (e.g., style guides, playbooks, templates, and QC and implementation checklists) with input from key partners and management.
* Prioritize, organize and complete work according to overlapping and time-sensitive deadlines, ensuring timely delivery of complete and accurate procedures.
* Facilitate, document and address feedback on procedures from stakeholders across lines of defense.
* Establish credibility and organizational trust to cultivate collaboration and produce quality work products.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management
* Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles
* Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint
*Additional Qualifications*
* Financial services industry experience, particularly in risk management or control functions, strongly preferred
* Prefer 5+ years of experience in documentation or preparation of procedures and related written communications
* Executive presentation and general communications experience strongly preferred
* Proficiency in MS Project, and SharePoint; Archer GRC experience a plus
* Strong project management experience
* Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal and verbal communication skills
* Demonstrated exemplary writing, copy editing and proofreading skills
* Self-motivation, discipline, task focus, and the ability to structure and present work
* Proven track record of delivering high quality results within strict deadlines
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Principal Process and Business Analyst
San Jose, CA jobs
The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation.
Responsibilities
Essential Duties
Enterprise Knowledge Management (KM)
Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team.
Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria.
Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted.
Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels.
Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments.
Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency).
Business Analysis & Requirements Governance
Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off.
Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks.
Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions.
Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation.
User Acceptance Testing (UAT) Oversight
Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off.
Owns the UAT for assigned projects.
Process Optimization & Continuous Improvement
Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences.
Program-manages company-wide process improvement opportunities and related efforts.
Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations.
Work Schedule
Full-time; typically, 40+ hours/week
Flexible within core business hours, Pacific Time, M-F
Occasional extended early morning or late evening hours, and weekends, typically with advance notice
Workplace Essentials
Supports Tech CU's
Mission and Vision
and consistently demonstrates
Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate).
Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans.
Complies with Tech CU policies and procedures.
Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace.
Complies with requirements imposed by federal, state and local agencies.
Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors.
Qualifications
Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience).
Experience:
8+ years in business analysis, knowledge management, or process improvement roles.
5+ years designing and implementing knowledge management frameworks or platforms.
5+ years leading requirements management and UAT governance across complex projects.
3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping.
Familiarity with financial institution operations and systems is strongly preferred.
Knowledge/Skills/Abilities:
Advanced expertise in knowledge management frameworks and content governance models.
Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions.
Advanced facilitation, communication, and presentation skills across all organizational levels.
Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms).
Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption.
Strong analytical skills to measure process impact and knowledge usage.
Comfortable managing vendors, platforms, and external consultants.
Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles.
Strong analytical skills to quantify process impacts and measure knowledge usage.
Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices.
Licensing/Certifications:
Lean Six Sigma certification (Green or Black Belt preferred).
Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus.
CBAP, PMI-PBA, or ISTQB certification a plus.
Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice.
Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance.
Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices.
Physical Requirements:
Typical office environment with frequent sitting, walking and standing.
Ability to sit ~85% of the day.
Ability to keyboard and read computer screen for ~65% of the time during which one is seated.
Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required).
EQUAL EMPLOYMENT OPPORTUNITY
Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay and Benefits
Position Grade: 108
Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000
Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location.
Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications.
Bonus Potential: Target 15% of base salary based on company and individual performance
Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals.
Tech CU offers a comprehensive benefits package, including:
Health Coverage: Medical, dental, and vision plans
Income Protection: Life and disability insurance
Retirement: 401(k) plan with company match
Paid Holidays: 12 days annually
Paid Time Off (PTO):
Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year)
Increases with length of service
Voluntary Time Off (VTO):
8 hours annually for full-time employees to support charitable organizations
Additional Benefits:
Flexible Spending Accounts
Employee-paid voluntary benefits
Leaves of absence in compliance with state and federal regulations
Auto-ApplyTech Process Improvement Analyst
Los Angeles, CA jobs
WHAT IS THE OPPORTUNITY? The Tech Process Improvement Analyst works with departments across Technology and Innovation (T&I) to assess processes and apply Lean Six Sigma methodologies to improve the efficiency of technology processes, to drive achieving specific objectives of Cost Transformation within T&I. The Cost Transformation objectives include providing transparency into budgets, facilitating efficient management of spend, and demonstrating value to business stakeholders.
WHAT WILL YOU DO?
* Drive completion with documenting business processes - 20%
* Coordinate the collection of data on documented business processes to establish baseline current state, including summarizing root causes of inefficiencies in current processes. - 20%
* Complete and summarize analysis of data collected on business processes to identify root causes of inefficiencies in current processes and drive prioritization of improvements. - 20%
* Develop, refine, and finalize solutions to identified root causes that drive inefficiencies in current state business processes, including process redesign with focus on sustainable improvement. - 20%
* Design, refine, finalize, and implement key performance indicators to demonstrate implemented solutions are driving sustainable improvement, including designing management reporting and feedback loops. - 15%
* Lead ad-hoc process analysis, in response to dynamic and changing business needs - 5%
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* 4 years of business process improvement experience
*Additional Qualifications*
* Experience in financial services institutions preferred
* Lean Six Sigma Black Belt preferred
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Principal Business Analyst, Collections & Recoveries
Remote
Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind?
We're seeking a data-driven problem solver with sharp analytical skills and a strong customer focus to join our Collections & Recoveries team as a Business Analyst.
The impact you'll make in this role:
You'll play a key role in shaping and advancing our Loss Mitigation strategy through rigorous analytics across credit, product, and operations-grounded in a sensitive and sensible approach that puts our customers at the center.
You'll take real ownership of solving delinquency-related challenges, uncovering actionable insights, influencing strategy, and driving meaningful change for both our customers and our business.
Along the way, you'll gain exposure to industry veterans across finance, product, and software engineering and sharpen your skills across credit, analytics, operations, and technology.
As a Business Analyst on the Collections & Recoveries team, you will:
Package quantitative and qualitative insights into clear, concise business cases to influence leadership and drive real outcomes.
Leverage a combination of data, technology and customer-back thinking to deliver key initiatives that enable our customers and our business to succeed.
Work closely with partners across Product, Credit, Finance, Engineering and Operations to understand the current state and identify opportunities to improve economics, customer experience, risk, and efficiency.
Continuously analyze current business and operational data and processes to identify improvement opportunities. Learn fast and act like an owner by proactively seeking out information and solving complex problems.
Leverage analytical findings to build best-in-class C/R capabilities in areas like Segmentation, Offer Strategy, Contact Strategy & Operational Infrastructure to best serve delinquent/charged off customers in resolving their debt and improving their financial lives.
You'll thrive in this role if you have:
3+ years analytics experience in the Financial Services industry
Hands-on experience with A/B testing
Proficiency in SQL for data exploration and analysis
Strong quantitative, analytical, problem-solving, and conceptual thinking skills
A genuine passion for diving into data and uncovering insights
A problem-solver mindset with the ability to communicate complex ideas clearly and effectively
Sharp business intuition-you know how to grow a channel, prioritize what matters, and navigate trade-offs in a fast-moving, resource-constrained environment
A strong sense of ownership and hustle-you work hard, move quickly, and make things happen
Excellent presentation skills-you know how to turn data into clear, compelling stories for diverse stakeholders
Comfort operating in a dynamic, fast-paced environment
Compensation
Annual full-time base salary range: $125,000 - $143,000
Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes unlimited paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.
About Mission Lane:
Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.
In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.
Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.
Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.
Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.
Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting ********************************.
Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.
Application Integrity:
Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete.
Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.
Auto-Apply2026 JPMorganChase Fellowship Program - Corporate Function - Global Finance & Business Management Analyst Program (GF&BM)Track
Columbus, OH jobs
JPMorganChase Fellowship Program, offers a five-week paid, full-time summer fellowship held in select JPMorganChase offices. The JPMorganChase Fellowship Program is designed to attract undergraduate sophomores who are interested in early exposure to financial services careers and committed to the advancement of individuals from underrepresented groups in this industry. The JPMorganChase Fellowship Program is seeking sophomore students, including, without limitation, Black, Hispanic and Latino students, who are interested in exploring career opportunities at JPMorganChase. We are looking for dynamic individuals from diverse backgrounds and perspectives to help us grow and position our businesses for the future. All sophomore students who are interested in the Fellowship Program, regardless of background, are welcome to apply.
As a Summer Fellow in our JPMorganChase Fellowship program, you will be provided with an introduction to financial services and the firm. You will be exposed to our senior leaders and gain insight into how your diverse backgrounds and perspectives as financial services professionals might positively impact the future of people's lives, the firm and our industry.
This opportunity will expose students to careers in financial services and include hands-on experience and a project-based curriculum, designed to help build a pathway to future employment opportunities. The JPMorganChase Fellowship Program is committed to providing early exposure and professional development opportunities to participants. Upon successful completion of the Fellowship Program, you will be considered for a 2027 Summer Internship offer. Successful completion of the internship is a significant step towards securing full-time employment with the firm.
The JPMorganChase Fellowship Program will consist of one-week of training and orientation onsite at one of our firm's locations. During this time, fellows will participate in orientation to our firm, our businesses, and gain the technical and practical knowledge needed to be successful during the program. After the induction, fellows will report to the designated location for their specific line of business track.
**Job responsibilities**
+ Proactively engage in learning opportunities to gain a comprehensive understanding of the firm's businesses, clients and customers.
+ Actively pursue opportunities to enhance your professional development skills, including attending training sessions, and engaging with mentors.
+ Prepare and present a curriculum-based project to an audience of senior stakeholders.
**Required qualifications, capabilities, and skills**
+ Sophomore standing (expected graduation date of December 2027 through Summer 2028)
+ Attends college/university in the U.S. (all majors considered) in good standing
+ Demonstrates a significant commitment to diversity, opportunity and inclusion through, for example, campus activities community service work, and/or related leadership activity
+ Possess a strong interest in developing professional skills for future opportunities in financial services
**Preferred qualifications, capabilities, and skills**
+ Preferred minimum cumulative GPA of at least 3.2 on a 4.0 scale
To be eligible for this program, you must be authorized to work in the U.S.. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.)
**Locations fellows may join:**
Columbus, OH
Newark, DE
New York, NY
Plano, TX
Wilmington, DE
Fellows will have an opportunity to select up to three location preferences on their application. Potential placement could include any of our offices within the city's metropolitan area.
**About Our Track**
**Line of Business:** Corporate Function
**Track:** Global Finance & Business Management Analyst Program (GF&BM)
Join our Global Finance & Business Management Analyst Fellowship Track to gain an understanding of our firm's operations, our lines of business and the critical role the Finance & Business Management organization plays.
As a fellow, you will explore how we support the businesses and contribute to the success of the firm. In this program track, you can:
+ Gain an understanding of how we provide insights that support business leaders in decision-making.
+ Deepen your understanding in how to develop accurate and detailed reports to track financial performance and operational efficiency.
+ Learn how the Finance & Business Management organization collaborates on projects that influence the firm's financial strategies and outcomes.
**What's next?**
Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are ways for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet required qualifications.
If you are advanced to the next step of the process, you will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.
Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**Base Pay/Salary**
New York,NY $26.45 - $26.45 / hour
Workforce Management Program Consultant
Pennsylvania jobs
At PNC, our people are the greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Workforce Management Program Consultant within PNC's Retail Banking Operations organization, you will be based in Pittsburgh, PA, or Cleveland, OH. Other locations may be considered within PNC's footprint.
This position is primarily based in a PNC location. Responsibilities may require time in the office ranging from periodically to regularly. Some responsibilities may be performed remotely, at manager's discretion.
We are seeking a results-driven, data-passionate individual to join our Retail Bank Operations Workforce Management team. This strategic role will shape the future of the workforce management program throughout the business, leveraging analytical expertise to deliver valuable insights, champion operational excellence, and implement innovative solutions that optimize workforce capacity.
Key Responsibilities:
* Collaborate closely with line of business production leaders to drive and infuse workforce management tools and insights within daily management routines.
* Serve as a trusted advisor to line of business managers by providing expert guidance on workforce management decisions, technologies, and strategies.
* Through formal end-to-end engagements, facilitate the onboarding of expanded workforce management technology features, and operationalize these tools as business wide standards.
* Maintain continuity and accuracy of the workforce management program as the Retail Bank Operations organization evolves in personnel, structure, or scope of responsibility.
* Interface with technology vendor partners to drive problem resolution and/or enhanced functionality.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Consults with line of business to evaluate and oversee an organization's operations or technology processes. Develops solutions to optimize process efficiency, reduce processing time, and mitigate risks.
* Conducts thorough business diagnostics to identify, quantify and prioritize value creation projects. Develops and presents business case to approval committees. Responsible for overseeing implementation deliverables, cost-estimates, cost-benefit analysis, and providing rationale to how process improvement opportunities will assist in accomplishing business objectives more efficiently.
* Uses broad knowledge to facilitate the redesign of organizational processes. Creates solutions that optimize process quality, efficiency, and cost.
* May lead efforts to improve the quality and/or minimize process cost. Utilizes data analysis and process modeling to craft appropriate solutions that meet business requirements. Prepares and may present recommendations to governance committees for approval. Assess risks associated with current and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management framework.
* Consults with all levels of the organization to ensure that introduction of new processes is smooth and effective, and sustains or improves quality of output. Mentors individuals and teams to build capabilities. Leverages strong relationships with the Line of Business to ensure continuous improvement after initial implementation.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Change Management, Corporate Governance, Data Analytics, Process Efficiencies, Process Improvements, Risk Assessments
Competencies
Analytical Thinking, Consulting, Effective Communications, Flexibility and Adaptability, Influencing, Organizational Change Mgt, Organizational Savvy and Politics, Problem Solving, Project Management
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $68,000.00 - $119,600.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 11/19/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Project Analyst II
Kansas City, MO jobs
Join the industry leader to design the next generation of breakthroughs. Innovate to solve the world's most important challenges. Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 100,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence.
In Kansas City, Honeywell Federal Manufacturing & Technologies (FM&T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FM&T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues.
Summary
The Project Analyst II manages a wide variety of moderately complex activities in support of project or program planning, execution, and sustainability maintenance. Performs detailed analysis and interpretation of moderately complex data from various business systems or external data sources. Constructively contributes to and may lead project planning, scheduling, monitoring, reporting activities, and special projects, as assigned. Assists the mentoring of less experienced or new project analysts.
Duties and Responsibilities
Utilizes discretion and analysis in developing, maintaining, and facilitating project plans for a department, function, business group, or cross-functional alignment of groups.
Acts as FM&T point-of-contact for internal and external customer projects, as assigned.
Reports status of project plans and collaborates with project element owners and other stakeholders to assure commitments and timelines are met.
Constructively contributes to developing, implementing, maintaining, and/or negotiating changes to project plans with internal and external customers.
Escalates issues and contributes to the development, presentation, and implementation of appropriate corrective action plans.
Works on multiple projects , often with concurrent or competing priority levels.
Understands department systems and functions, recognizing opportunities for and taking action to initiate, participate in implementing continuous improvement actions.
Conducts routine and special projects or studies which involve compiling data, analyzing results, communicating data variances, preparing and maintaining documentation, and proposing and implementing recommendations.
May perform contract management support activities related to establishing/setup, maintaining, or closing of customer order contracts
May compile, coordinate, monitor, and maintain financial and budgeting reports.
May mentor less experienced or newer project analysts.
You Must Have
Minimum 2 years of experience in a planning, project analysis or project management or similar role/discipline
Bachelor's degree or, in lieu of Bachelor's degree, a minimum of 2 additional years of experience above minimum (2+2) in a directly related field
Ability to travel up to 10% of the time
Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business
Regular and reliable attendance is an essential function of this job
United States Citizenship
Ability to obtain and maintain, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations)
We Value
Experience working in a manufacturing or engineering environment
Proficiency in Microsoft 365 (PowerPoint, Excel, Outlook, Word)
Experience identifying, analyzing, and making recommendations for resolution of project related problems.
Knowledge of commercial or governmental budgetary processes and guidelines
Demonstrated oral and written communications skills; ability to effectively interface and build strong relationships with internal and external customers.
Detail oriented; possess professional presence, problem-solving, and decision-making judgement.
Ability to understand a broad array of technical and business issues, prioritize work, and analyze issues to develop innovative and effective solutions.
Expert in using scripting and querying languages, such as Python, R, SQL, and others.
Demonstrated analytical skills, proficient with computer software applications, and the ability to produce and consume written documentation.
Effective communication skills (verbal, written, and presentation) for interacting with customers and peers.
Demonstrated application of statistics, statistical modeling, and statistical process control.
Experience producing analytics data visualizations, preferably using Tableau, MicroStrategy, or equivalent.
Demonstrated experience working with Hadoop, Hive, Apache Spark, etc. Demonstrated experience with machine learning, neural networks, and deep learning.
#FMT2021
This job description/job posting is not all inclusive and other duties may be assigned.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team at **********************.
To learn more about our benefits and culture follow the link below:
***************************************************
Additional Information:
Job ID: 3743
Category: Integrated Supply Chain
Level of Experience:
Posting Location: Kansas City National Security Campus 14520 Botts Road Kansas City, MO, 64147
Remote Eligibility: On-Site
Travel Required: 0-10%
Approved Work States: MO
Hourly/Salary: Salary
Project Analyst II
Kansas City, MO jobs
Join the industry leader to design the next generation of breakthroughs. Innovate to solve the world's most important challenges. Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 129,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence.
In Kansas City, Honeywell Federal Manufacturing & Technologies (FM&T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FM&T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues.
Summary
The Project Analyst II manages a wide variety of moderately complex activities in support of project or program planning, execution, and sustainability maintenance. Performs detailed analysis and interpretation of moderately complex data from various business systems or external data sources. Constructively contributes to and may lead project planning, scheduling, monitoring, reporting activities, and special projects, as assigned. Assists the mentoring of less experienced or new project analysts.
Duties and Responsibilities
Utilizes discretion and analysis in developing, maintaining, and facilitating project plans for a department, function, business group, or cross-functional alignment of groups.
Acts as FM&T point-of-contact for internal and external customer projects, as assigned.
Reports status of project plans and collaborates with project element owners and other stakeholders to assure commitments and timelines are met.
Constructively contributes to developing, implementing, maintaining, and/or negotiating changes to project plans with internal and external customers.
Escalates issues and contributes to the development, presentation, and implementation of appropriate corrective action plans.
Works on multiple projects , often with concurrent or competing priority levels.
Understands department systems and functions, recognizing opportunities for and taking action to initiate, participate in implementing continuous improvement actions.
Conducts routine and special projects or studies which involve compiling data, analyzing results, communicating data variances, preparing and maintaining documentation, and proposing and implementing recommendations.
May perform contract management support activities related to establishing/setup, maintaining, or closing of customer order contracts
May compile, coordinate, monitor, and maintain financial and budgeting reports.
May mentor less experienced or newer project analysts.
You Must Have
Minimum 2 years of experience in a planning, project analysis or project management or similar role/discipline
Bachelor's degree or, in lieu of Bachelor's degree, a minimum of 2 additional years of experience above minimum (2+2) in a directly related field
Ability to travel up to 10% of the time
Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business
Regular and reliable attendance is an essential function of this job
United States Citizenship
Ability to obtain and maintain, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations)
We Value
Experience working in a manufacturing or engineering environment
Proficiency in Microsoft 365 (PowerPoint, Excel, Outlook, Word)
Experience identifying, analyzing, and making recommendations for resolution of project related problems.
Knowledge of commercial or governmental budgetary processes and guidelines
Demonstrated oral and written communications skills; ability to effectively interface and build strong relationships with internal and external customers.
Detail oriented; possess professional presence, problem-solving, and decision-making judgement.
This job description/job posting is not all inclusive and other duties may be assigned.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team.
Additional Information:
Job ID: 3580
Category: Business Management
Level of Experience:
Posting Location: Kansas City National Security Campus 14520 Botts Road Kansas City, MO, 64147
Remote Eligibility: On-Site
Travel Required: 0-10%
Approved Work States: MO; KS
Hourly/Salary: Salary
Hiring Manager: John Palmer
Division: W00
Department: WXQ
#FMT2021
Resource Solutions - Project Consultant
Remote
As a Resource Solutions - Project Consultant, you will leverage your expertise to drive mission-critical accounting and finance projects for mid-market to large-size clients. As an experienced professional, you'll address complex challenges across diverse industries.
Ideal Candidate Profile
Self-starter who thrives in dynamic environments
Quickly assesses situations and develops effective solutions
Works independently while collaborating with client teams
Example Responsibilities and types of engagements
Serve as Interim Controller, overseeing financial operations
Manage accounting functions, transactions, and month-end closings
Prepare and analyze financial statements, budgets, and forecasts
Implement and monitor internal controls for regulatory compliance
Lead special projects (e.g., system transitions, audit preparations, M&A financial integrations)
Supervisory responsibilities
Potential to supervise employees, depending upon client need
Work environment
Work is conducted in a professional office environment with minimal distractions
Physical demands
Prolonged period Ps of sitting at a desk and performing work in front of a computer screen for long periods of time
Must be able to lift up to 15 pounds at a time
Travel required
Travel may be frequent and unpredictable, depending upon client's needs
Required education and experience
10+ years of experience in accounting, finance, or related fields
Experience working in complex, multi-entity corporations
Exceptional problem-solving skills
Strong self-motivation and initiative in ambiguous situations
Proficiency in accounting applications (e.g., NetSuite, Oracle, SAP) and data analysis tools
Effective communication skills across all organizational levels
Ability to pass thorough background checks (criminal, credit, education, certification, references)
Preferred education and experience
Bachelor's degree in related field or equivalent experience
CPA or equivalent certification
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHO WE ARE
UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.
WHAT WE OFFER
POSITIVE WORK ENVIRONMENT
Enjoy a collaborative and supportive work environment where teamwork is valued.
ATTRACTIVE COMPENSATION PACKAGES
Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
COMPREHENSIVE BENEFIT PACKAGE
Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
Auto-ApplyBusiness Analyst - Jr. Consultant
Reston, VA jobs
GH International is growing!! We are looking for highly driven Junior Business Analysts/Junior Consultants to join our team to supply business management support services that will oversee and support the development and deployment of a wireless telecommunications network, and its technology evolutions, in support of the public safety community.
Contingent offers will be made based upon an award and expected start date of late September 2020. The work location will be in Reston, VA with some flexibility for remote work, depending on the client specific requirements and current COVID-19 pandemic. Must be eligible to work in the United States without any sponsorship now or in the future. Must be a US Citizen or Permanent Resident and eligible for a Public Trust clearance.
Responsibilities include but are not limited to:
Support development of strategies, programs, and plans.
Provide project management support.
Conduct background research for public safety, government, and industry.
Support the development of meeting designs and plans.
Supply meeting support-coordination, facilitation, meeting reporting, etc.
Design meeting materials.
Manage writing/editing schedules and action items.
Develop meeting summaries and post in designated locations.
Develop internal and external communication materials.
Create templates and guidance documents to aid in strategic plan updates.
Educational & Technical Requirements
Bachelor's Degree in Public Safety Administration, Public Policy, Business, Accounting, IT, or any related field.
Proficiency in MS Office 365 including Outlook, Word, Excel, PowerPoint, and Sharepoint.
Online meeting, desktop sharing, and video conferencing software-including GoToMeeting, Zoom, and Cisco WebEx.
Knowledge of creating organizational dashboards via Excel and Power BI.
Ability to manage project schedules, action items, etc.
Ability to handle multiple projects in a fast-paced environment.
Excellent communication and analytical skills with the ability to communicate at an exceptional level across different delivery channels and platforms, including advisory, collaborative support, writing complex and logically concise technical reporting, and graphical presentation of complex concepts with clarity and insight. We are requesting a writing sample that demonstrates your writing ability and the use of graphics.
Experience Requirements
Minimum of 2 years of public safety experience-preferred experience with Public Safety Advisory Committees (PSAC) or communications, public safety telecommunications, and LTE technology to understand the client's environment and deliverables.
Must be able to prove professional experience delivering high-quality strategy, guidance, process improvement, research reporting, analytics reports, and technology products or services.
Proficient in research and analysis of technology and its impact on policy, business practices, and operations.
Excellent communication and analytical skills with the ability to communicate at an exceptional level across different delivery channels and platforms, including advisory, collaborative support, writing complex and logically concise technical reporting, and graphical presentation of complex concepts with clarity and insight.
For over 20 years G&H International Services has been working with federal, state, and local governments to help them address pressing and often urgent issues. To do this G&H has successfully developed programs, strategies, and technical approaches to help solve those issues in a way that is innovative and sustainable. This includes a specific focus on the application of geospatial technology to help visualize, question, analyze, and interpret data to understand relationships, patterns, and trends. While we have a large and varied body of work - including building programs and initiatives (see *********************** for some of them) our focus has always been helping communities and the nation deal with the myriad of challenges we all face by becoming smarter and more resilient. We are unique in our willingness to help our clients and partners connect with others addressing similar issues to enable more comprehensive solutions.
We offer competitive benefits including health, dental, vision, group life insurance, employer-paid short and long-term disability, flex spending, PTO (less than 2 years of service annual accrual of 15 days and two to five years annual accrual of 20 days), 10 paid holidays, 401k, professional development reimbursement, and balanced work-life culture.
G&H International is an Equal Opportunity Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, veteran status, disability, or natural origin.