Product Owner jobs at J.P. Morgan

- 737 jobs

Product Owner - Global Banks Risk Consulting
Rsm 4.4
New York, NY jobs
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. This role involves managing cross-functional teams, defining project scopes, budgets, and timelines, and ensuring the successful delivery of technology projects that align with the company's strategic goals. The Global Banking Consulting Practice focuses on shaping and delivering technology solutions for our client base, which focuses on large global financial services companies. We operate across the three lines of defense, with a focus on the first line / operational function. You'll collaborate closely with cross-functional teams, including developers, designers, and business stakeholders, to drive product development and ensure successful project outcomes. Contributions to Firm Culture Model the core RSM values of respect, integrity, teamwork, excellence and stewardship in all interactions with clients and team members Collaborate with colleagues across a variety of levels and disciplines to develop and deliver innovative solutions that provide value to clients Maintain agility to adapt quickly to shifting needs, demands, technology solutions, or process changes and assist others in adapting to change· Support RSM's goals around diversity and inclusion by nurturing an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions Responsibilities 1. Product Vision and Strategy: - Define and communicate the product vision, goals, and roadmap. - Understand market trends, client needs, and business objectives to align product development efforts. 2. User Stories and Backlog Management: - Create and maintain a prioritized backlog of user stories, epics, and features. - Collaborate with stakeholders to gather requirements and translate them into clear, actionable user stories. - Work with UI Design team to facilitate the creation of wireframes and mockups. - Ensure user stories follow INVEST principals 3. Story Grooming and Prioritization: - Facilitate backlog grooming sessions with the development team. - Prioritize user stories based on business value, technical feasibility, and dependencies. - Adjust priorities as needed to maximize value delivery. 4. Sprint Planning and Execution: - Participate in sprint planning meetings to select user stories for development. - Work closely with the Scrum Master and development team during sprint execution. - Provide clarifications and make timely decisions to keep development on track. 5. Stakeholder Communication: - Act as the primary point of contact for product-related questions and updates. - Conduct regular demos to showcase completed features and gather feedback. - Collaborate with business stakeholders, end-users, and other teams to ensure alignment. 6. Quality Assurance and Acceptance Criteria: - Define acceptance criteria for user stories to ensure successful delivery. - Review and accept completed work during sprint reviews. - Advocate for high-quality deliverables and continuous improvement. 7. Release Management: - Coordinate release planning and deployment activities. - Ensure timely delivery of features and bug fixes. - Monitor post-release performance and gather insights for future iterations. Preferred Qualifications Bachelor's or Master's Degree in information systems, computer science. business, accounting, finance or related discipline Minimum 5 years of relevant experience within product ownership and/or software development within the financial services industry Experience leading technology project based work with milestones and workflow driven by objectives and defined timelines Experience in an agile software development environment working with IT partners to deliver solutions on demand; Demonstrated ability to effectively work and communicate with business analysts, user researchers, architects, and development teams on requirements, implementation approaches and solutions Proven track record of assessing the impact of new requirements, shifting priorities and resourcing on project delivery and timelines Strong understanding of financial services processes and regulations Proficiency in professional writing, spreadsheet, and presentation creation tools Certified Scrum Product Owner (CSPO) or equivalent certification preferred Strong analytical skills, attention to detail, and problem-solving abilities. Ability to balance business needs, technical constraints, and user expectations. Problem-solving and decision-making abilities. Proficiency in project management software and tools including Jira, MS Project, Azure Devops (etc) Ability to adapt to a dynamic and fast-paced environment. Ability to travel to meet client needs and work collaboratively with others in-person and remotely Openness to workday flexibility, agility, remote work environment, leveraging new tools At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $126,500 - $254,700 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$126.5k-254.7k yearly Auto-Apply 43d ago
Senior Product Owner
Alliant Credit Union 4.8
Chicago, IL jobs
As a Senior Product Owner, in this hybrid role, you will lead the strategy, development, and continuous improvement of products and services that elevate Alliant's member experience and drive business outcomes. You will bridge business strategy, user needs, and technical execution-owning the product roadmap and ensuring timely delivery of high-value solutions. Responsibilities Develop user stories and acceptance criteria for feature enhancements, serving as the liaison between development teams and business partners. Translate and communicate partner requirements into stories and present requirements to the development team. Create and maintain clear acceptance criteria for user stories. Lead sprint work for the development team and provide final approval of work. Participate in meetings, reviews, and retrospectives. Participate in testing for quality assurance and user acceptance. Maintain a current, relevant understanding of platform technologies, including current features and long-term partner roadmaps. Develop and maintain a banking roadmap to ensure the credit union remains stable, secure, and well-leveraged, and positioned to meet strategic needs. Communicate with internal stakeholders on enhancement and fix requests, managing expectations and timelines. Understand the enterprise business processes built upon assigned platforms inside and out. Partner with other teams to ensure solution design aligns with requirements around technical architecture, performance, maintainability, and security. Manage assigned banking commitments in SAFe, create comprehensive program increment plans, and represent assigned banking in PI Planning activities. Drive projects and general progress toward the completion of requirements and implementation. Navigate solution delivery efforts through established Software Development Lifecycle (SDLC) processes. Monitor threats, risks and opportunities that might affect the success of projects. Education: Bachelors Degree - Marketing, Business, E-Commerce, technology or Related - Minimum Years of Experience: 3 Years - Product owner, agile/scrum software, Scaled Agile Framework (SEFe) or related - Minimum 2 Years - The financial core technology, operations, lending, finance, member service or related - Preferred In Lieu of Education: 6 Years - Product owner, agile/scrum software, Scaled Agile Framework (SEFe) or related Compensation & Benefits: Typical hiring range: $99,200 - $140,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. Additional Compensation: Annual performance bonus Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match. Additional Benefits: Work from home up to 3 days a week Paid parental leave Employee discount programs Time off including paid personal and sick days 11 paid holidays Education reimbursement *Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment. Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
$99.2k-140.1k yearly Auto-Apply 60d+ ago
Development Product Owner Senior
USAA 4.7
Remote
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Development Product Owner Senior, you will serve as a direct representative of the business on the Eligibility and Verification Governance team. Attain, understand, and communicate business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams. Use critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possess an advanced knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed. Works with different technologies, internal and external to have oversight of development, testing and controls. Applies advanced knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function. Coaches and mentors other Product Owners. Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Advanced knowledge of Microsoft Office products, applicable databases and product management tools. Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Advanced knowledge and demonstrated use of Process Engineering methodologies. Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Experience in analyzing business requirements and ability to identify opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements. Knowledge of federal laws, rules, and regulations, to include: FED_OCC Third Party Rel 2013-29, Reg W, GLBA, and UDAAP. What sets you apart: Verification and Eligibility acumen Technical expertise with backend infrastructure Experience with Jira Software tool and/or Clarity US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $ 103,450 - $ 197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$103.5k-197.7k yearly Auto-Apply 4d ago
Senior Product Owner
Alliant Credit Union 4.8
Chicago, IL jobs
Job Description In this hybrid role base at our Chicago Headquarters, you will define user stories and prioritizing the team backlog to streamline execution of product priorities ensuring the team delivers value to the business through well-executed sprints and customer-centric features. Essential Responsibilities Define, refine, and validate user stories with clear acceptance criteria ensuring the stories are aligned with the organization's priorities. Own and prioritize the product backlog based on customer needs and stakeholder input. Work with stakeholders to understand business needs and convert them into features using interviews, document analysis, requirements workshops, and/or other means Act as the voice of the customer within development teams. Collaborate with developers, designers, and QA to ensure business needs are translated into appropriate technical specifications for a successful delivery. Participate in regular scrum ceremonies such as planning, backlog grooming, sprint review, daily stand-up, and sprint retrospective. Monitor threats, risks, and opportunities that might affect the success of projects and communicate them when appropriate. Assist and participate in product lifecycle such as ideation, development, launch, growth and ongoing maintenance. Education Minimum - 4 Years Bachelors Degree in Marketing, Technology, Business or related Years of Experience Minimum - 2 Years of Agile/Scrum Methodologies or related Minimum - 2 Years of (specific domain) In Lieu of Education 6 Years of Agile/Scrum Methodologies or related in (specific domain) License/Certifications/Training Preferred - Certified Scrum Product Owner (CSPO) Compensation & Benefits: Typical hiring range: $76,600 - $119,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match, also including: Annual performance bonus Work from home up to 3 days a week Paid parental leave Employee discount programs Time off including paid personal and sick days 11 paid holidays Education reimbursement *Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment. Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
$76.6k-119.1k yearly 3d ago
J.P. Morgan Wealth Management - Product Owner - Vice President
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210671096 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $122,550.00-$201,000.00 We are seeking a highly skilled Product Lead with deep expertise in Wealth Management Advisor Compensation within a large financial institution. This individual will be responsible for designing, developing, and implementing tools that support advisor compensation while ensuring alignment with business strategies and pay structures. The Advisor Performance Management and Incentive Strategy team is responsible for end-to-end design and oversight of our incentive strategy. We explore compensation design options that consider every aspect of our business, including advisor roles and responsibilities, advisor development and transitions, attraction and retention, business channel alignment, industry peers and benchmarks, regulatory and statutory requirements, as well as connection to other J.P. Morgan communities including Investment Banking, Consumer Banking, and the Private Bank. This also includes programs to better serve clients through Advisor collaboration and partnership, including Advisor Teaming, cross line-of-business incentives, Advisor retirement, and career progression programs. As a Product Manager on the Product & Experience Manager for Advisor Compensation & Performance Platforms team, you will be an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You should possess strong product management and AI expertise, technical proficiency in databases, SQL queries, and JIRA, and a comprehensive understanding of wealth management products and their associated pay rules. Prior experience as a private client advisor or private client investment associate is a plus. Job Responsibilities: * Lead the development and enhancement of tools supporting Wealth Management Advisor Compensation, ensuring alignment with incentive models and business objectives. * Drive AI-powered solutions to optimize analytics, forecasting, and automation within compensation frameworks. * Develop a deep understanding of wealth management products offered to clients and the pay rules associated with each product. * Collaborate with stakeholders to gather business requirements, ensuring tool functionality meets strategic objectives. * Oversee technical aspects, including database management and SQL queries for financial modeling and reporting. * Utilize JIRA to document product requirements, development tasks, and project workflows. * Work cross-functionally with technology, finance, operations, and compliance teams to drive seamless execution of advisor compensation tools. * Lead and mentor a team of product leads, fostering innovation and strategic execution. * Stay ahead of industry trends, regulatory updates, and AI-driven advancements impacting wealth management advisor compensation. Required qualifications, capabilities and skills: * Extensive domain knowledge in Wealth Management Advisor Compensation within a large financial firm. * Strong product management experience with expertise in financial services and compensation tools. * Expertise in AI applications for financial analytics, automation, and predictive modeling. * Advanced technical proficiency in databases, SQL queries, and financial data analysis. * Experience writing JIRA stories and managing software development processes. * Proven leadership experience in managing product teams and executing strategic initiatives. * Deep understanding of wealth management products, including investment solutions and their associated pay rules. * Excellent communication and stakeholder management skills to align objectives across business functions. Preferred qualifications, capabilities, and skills: * Knowledge of regulatory requirements affecting wealth management advisor compensation. * Prior experience as a private client advisor or private client investment associate is a plus. * Experience working with enterprise compensation management platforms and financial reporting tools. * Ability to translate complex financial models into actionable business strategies. * Strong problem-solving and decision-making skills in a fast-paced financial services environment. To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$122.6k-201k yearly Auto-Apply 60d+ ago
Digital Product Manager - Hybrid (Greensboro or Raleigh)
Arch Capital Group 4.7
Greensboro, NC jobs
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY The Digital Product Manager for the Data Platform Product plays a critical role in shaping and delivering data-driven capabilities that power Arch MI's digital ecosystem. This role is responsible for driving the data platform product roadmap through coordination between the various stakeholders and engineering teams; ensuring the platform meets the evolving needs of internal stakeholders, data consumers, and business partners. The ideal candidate will have a strong background in an agile product owner role with a focus on data platforms, analytics enablement, and scalable data services. This hybrid role requires in-office presence twice a week in either our Greensboro or Raleigh office, with an additional expectation of one visit per month to the Greensboro office for those reporting hybrid from Raleigh. ESSENTIAL RESPONSIBILITIES AND ACCOUNTABILITIES 1. Collaborate with business stakeholders, product managers, engineering and analytics teams to define and prioritize the data platform roadmap aligned with the enterprise data strategy. 2. Foster close relationships with internal data consumers and business stakeholders to validate platform features, usability, and performance expectations. 3. Own the agile product delivery lifecycle, leading or participating in all agile ceremonies common to the product owner role (sprint planning, backlog refinement, sprint demo, etc) 4. Prioritize data platform features and manage the product backlog. 5. Coordinate between stakeholders and the product engineering team to refine user stories and guide delivery. 6. Plan incremental releases and implement delivery plans based on a prioritized product backlog. 7. Manage product backlogs, including user story creation, mapping, and feature breakdown. 8. Prioritize user feedback and make ongoing adjustments to improve platform functionality and user experience. 9. Participate in and coordinate UAT testing for data platform features to ensure readiness and quality. 10. Champion agile product management practices and foster a data-driven culture across the organization. 11. Lead change management initiatives related to data platform adoption when introducing new data tools, including training, communication, and stakeholder engagement. 12. Participate in strategic planning and manage the roadmap for the data platform, ensuring alignment with enterprise goals and evolving stakeholder needs. 13. Define and track key performance indicators (KPIs) such as adoption rates, stakeholder satisfaction and platform uptime. 14. Partner with risk and compliance teams to ensure data platform features support regulatory reporting, audit readiness, and data privacy requirements JOB SPECIFICATIONSKnowledge & Skills: 1. Strong command of agile methodologies, especially in data platform or data-as-a-product environments. 2. Deep understanding of the mortgage insurance industry and relevant data and analytical concepts. 3. Experience in the mortgage, insurance, or financial services industry is a plus. 4. Strong analytical skills with experience using data to inform product decisions. 5. Familiarity with data architecture concepts, data vault architecture, data warehouses, and modern data stack technologies such as Snowflake, and Power BI are highly desirable. 6. Understanding of data governance, data privacy, and compliance frameworks. 7. Ability to translate complex technical concepts into business value. 8. Strong stakeholder management and communication skills across technical and non-technical audiences. 9. Ability to influence and drive alignment across cross-functional teams. Education & Experience: • Bachelor's degree in Computer Science, Information Systems, Business, or related field (or equivalent experience). • 3-5 years of experience in a product owner or similar role, with at least 2 years focused on data platforms or data products. • MBA or advanced degree preferred. Working Conditions/Environment & Physical Demands: 1. Normal office environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this Job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the Job. 2. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Disclaimer Incumbent may be asked to perform other duties as required. #LI-Hybrid #LI-ZP1 Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14500 Arch U.S. MI Services Inc.
$92k-120k yearly est. Auto-Apply 60d+ ago
Product Owner
Fidelity National Financial 4.4
Remote
Fidelity National Financial (FNF) is seeking a Product Owner in our Corporate IT division to support the Policy Approval System (PAS). The primary responsibility of the Product Owner (PO) is to develop requirements into stories and prioritize the team backlog to streamline the execution of product/project priorities. The PO has a significant role in quality and is the only team member empowered to accept stories as done. The role has significant relationships and responsibilities outside the scrum team, including working with product management teams on product roadmaps and coordinating with development to maintain the technical integrity of the team's areas of ownership. LOCATION This role is 100% remote. Must be able to work east coast hours. DUTIES & RESPONSIBILITIES Maintain vision and clarity for your product area(s) as it relates to the overall product vision and mission. Ensure the right feature for the product and/or integration is developed based on your understanding of the customer's needs/wants. Build a deep understanding of all your products and/or integrations and how they interact with the overall solution. Be able to demo any feature of any product and/or integrations to key stakeholders and or customers if needed. Research and understand the needs of your target customer base. Organize calls and other interactions with your customers to identify needs and problems as well as to validate feature requirements and initial designs. Identify, maintain, improve, and prioritize product backlog items for each product integration. Recommend when a feature or set of features is ready to ship, with a bias toward frequent delivery. Understand and use core Agile concepts for authoring good stories and for splitting large stories. Facilitate user story mapping exercises with your team when starting new features or quarterly planning. Collaborate with customer-facing teams to understand the impact of defects and prioritize to ensure product quality and customer satisfaction. Consistently reinforce product vision, customer goals, and the “why” to your team. Embody and reinforce an Agile mindset on your team by holding yourself and others accountable to maintaining Agile methodologies. Call out inefficiencies, provide constructive feedback, and actively collaborate with all team members. Work with the product manager to ensure clear visibility in the work of the team. Attend all team-related events and ceremonies including but not limited to stand-up, backlog refinements, mid-sprint reviews, planning, sprint reviews, roadmap forecast and health check meetings. MINIMUM REQUIREMENTS Bachelor's degree or the equivalent combination of education, training, and work experience. Requires 3+ years' experience as a Business Analyst or a Product Owner OR 3+ years' experience in the title and escrow industry. Experience with writing acceptance criteria (both high-level description and BDD behavior). Proficiency with Agile methodologies and participation in daily scrum and sprint planning meetings. Proficient with sprint management tools such as DevOps or Jira. Excellent project management skills to balance the demands and needs of several different product integrations. Ability to multi-task, meet deadlines, and work in a demanding environment. Must be able to quickly learn, gather, and demonstrate a thorough understanding of customer requirements for new product integrations. Must be an analytical person, meticulous, highly organized, and results driven. Excellent communication (verbal and written). PREFERRED EXPERIENCE Title and/or escrow industry experience. Trust accounting and/or accounting experience. COMPENSATION AND BENEFITS This position has the potential to earn compensation in the range of $100,000 - $120,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.
$100k-120k yearly Auto-Apply 25d ago
Digital Deposit Origination Product Manager (Hybrid) (VA, MD, NC Only)
Atlantic Union Bank Careers 4.3
Glen Allen, VA jobs
The Senior Associate Product Manager will serve as a strategic leader responsible for shaping and executing the vision for digital deposit account opening and onboarding experiences. This role will partner closely with the digital, marketing, technology and operations teams to deliver seamless, customer-centric solutions that drive growth, efficiency, and compliance. Position Accountabilities Define and own the digital deposit origination strategy aligned with organizational goals. Identify market trends, customer needs, and competitive insights to inform digital origination roadmap. Lead vendor selection and management for digital deposit origination platforms and related services. Ensure vendor performance meets business objectives. Design and continuously improve the end-to-end digital deposit account opening experience. Collaborate with the digital technology team to optimize UX/UI to ensure intuitive, frictionless journeys. Partner with technology to integrate digital origination platforms with other core systems, including online banking, CRM and other customer-facing or operational platforms to ensure seamless data exchange and deliver a unified, consistent customer and teammate experience. Establish and track KPIs such as conversion rates, time-to-open, abandonment rates, and customer satisfaction. Use data-driven insights to optimize processes and enhance outcomes. Work with technology teams to implement solutions, manage integrations, and ensure scalability. Partner with legal, compliance and risk teams to maintain regulatory adherence. Organizational Relationship This position reports to the Head of Banking Product and Strategy. Position Qualifications Education & Experience Bachelor's degree--REQUIRED 5+ years of experience in digital banking, product management, or Fintech--REQUIRED Proven track record in product management, digital originations or onboarding platforms--REQUIRED Knowledge & Skills Strong analytical, strategic thinking, and vendor negotiation skills. Excellent communication and stakeholder management abilities. Strategic mindset with ability to translate vision into actionable items. Customer-first approach with deep understanding of digital user experience. Data-driven decision-making and KPI management. Ability to thrive in a fast-paced, collaborative environment. Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
$109k-154k yearly est. 20d ago
Digital Deposit Origination Product Manager (Hybrid) (VA, MD, NC Only)
Atlantic Union Bank 4.3
Glen Allen, VA jobs
The Senior Associate Product Manager will serve as a strategic leader responsible for shaping and executing the vision for digital deposit account opening and onboarding experiences. This role will partner closely with the digital, marketing, technology and operations teams to deliver seamless, customer-centric solutions that drive growth, efficiency, and compliance. Position Accountabilities * Define and own the digital deposit origination strategy aligned with organizational goals. * Identify market trends, customer needs, and competitive insights to inform digital origination roadmap. * Lead vendor selection and management for digital deposit origination platforms and related services. * Ensure vendor performance meets business objectives. * Design and continuously improve the end-to-end digital deposit account opening experience. * Collaborate with the digital technology team to optimize UX/UI to ensure intuitive, frictionless journeys. * Partner with technology to integrate digital origination platforms with other core systems, including online banking, CRM and other customer-facing or operational platforms to ensure seamless data exchange and deliver a unified, consistent customer and teammate experience. * Establish and track KPIs such as conversion rates, time-to-open, abandonment rates, and customer satisfaction. * Use data-driven insights to optimize processes and enhance outcomes. * Work with technology teams to implement solutions, manage integrations, and ensure scalability. * Partner with legal, compliance and risk teams to maintain regulatory adherence. Organizational Relationship This position reports to the Head of Banking Product and Strategy. Position Qualifications Education & Experience * Bachelor's degree--REQUIRED * 5+ years of experience in digital banking, product management, or Fintech--REQUIRED * Proven track record in product management, digital originations or onboarding platforms--REQUIRED Knowledge & Skills * Strong analytical, strategic thinking, and vendor negotiation skills. * Excellent communication and stakeholder management abilities. * Strategic mindset with ability to translate vision into actionable items. * Customer-first approach with deep understanding of digital user experience. * Data-driven decision-making and KPI management. * Ability to thrive in a fast-paced, collaborative environment. Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting ********************************************************* We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
$109k-154k yearly est. 23d ago
Product Manager - Digital & Treasury Services
Amalgamated Bank of Ny 4.5
New York, NY jobs
The Product Manager role leads the end-to-end product management of the Bank's banking offerings. This position serves as a critical role in ensuring our product portfolios across all our Commercial, Small Business, and Consumer segments remains competitive, profitable, and properly managed throughout its life cycle. In addition, this role will support other key functions critical for product management if needed. This role will report into the Director, Product Management at Amalgamated Bank. Essential Job Functions: Overall Drive product development, execution and commercialization across Amalgamated Bank's product sets, e.g., digital and lending solution, as well as treasury management products Partner with key business stakeholders on product positioning and key business strategies. Develop product roadmap by taking an “outside-in” view Promote an environment that supports social responsibility, diversity and reflects the missions and values of Amalgamated Bank. Ensure compliance with all Bank policies and regulatory standards. Market Management Identify client needs and end-to-end client experience for banking products in-scope. Responsible for understanding the Bank's niche market and competitive landscape. Identify new and emerging banking industry and technology trends. Product Execution Implement end-to-end product development and enhancement initiatives. Execute revenue initiatives to increase product revenue and profitability in line with the Bank's core values and mission. Develop rigorous business case for new product development and enhancements. Identify, evaluate, and implement measures to improve product performance, profitability, and competitiveness in line with the Bank's core values and mission. Define grounded, rigorous business requirements in conjunction with cross functional teams. Develop key product features & functionality considering return on investment and client needs. Manage product profitability throughout life cycle. Work with Technology, Operations, Risk, Business, PMO and other internal and 3rd party resources to effectively adhere to Product Lifecycle Process. Manage and improve related product vendor relationships, as they pertain to product development, functionality, and economics. Commercialization Partner with Marketing and other key stakeholders on product campaigns, collateral, and communication. Provide ongoing product training to internal and external clients to ensure clear understanding of product value proposition. Oversee development of product documentation, FAQs, and reference materials for internal and external audiences. Knowledge, Skills and Experience Requirements : Bachelor's degree or equivalent experience Strong analytical approach, comfortable with modeling, and ability to draw conclusions and insight, as well as provide business and product recommendations based on analysis Minimum 2-3 years in a direct product management and/or management consulting role Minimum 2-3 years of related experience in Commercial Banking or Treasury Services, a strong understanding of banking product offerings preferred Bank-wide system and platform implementation and migration experience preferred Experience managing third party digital banking platforms and solutions preferred Experience with vendors including Q2, FIS and Salesforce preferred Ability to work effectively as part of a team to drive projects and deliverables Excellent communication skills, ability to manage internal and external relationships effectively and articulate complex solutions to both internal and external stakeholders Strong planning and project organizing skills Demonstration of initiative and innovation to resolve issues rapidly Fluency in Microsoft Office including advanced Excel Stellar written and verbal communication skills Commitment to seeking opportunities for improvement and ability to achieve results despite challenges Comfortable working from home, and working remotely, Need to be able to use technology remotely, connect to networks, use applications remotely Need to be willing to collaborate, network, and building relationships remotely
$101k-133k yearly est. Auto-Apply 24d ago
Sr. Digital Product Manager - Hybrid (Raleigh or Jersey City)
Arch Capital Group 4.7
Raleigh, NC jobs
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY The Arch Insurance Digital Product Management team has responsibility for solving human and business problems with new technology. This role drives the product strategy, product roadmap development, and market delivery/operation of the product offering in assigned business segment. The Senior Digital Product Manager will work closely with business peers and digital product management team members to effectively execute against digital initiatives. This role is for a data centric product development and operations group specializing in specialty claims data. The incumbent will be an experienced dynamic, multidimensional digital professional who is strategic, technology savvy, and skilled in both product strategy and operational efficiencies. This is a hybrid, twice-a-week in-office role in our Raleigh or Jersey City offices. Essential RESPONSIBILITIES and ACCOUNTABILITIES Identify new opportunities for existing and new features and functionality Partner with stakeholders to build product roadmaps that will be incorporated in to the broader company product portfolio plan Foster close relationships with key market constituents to validate product strategy and roadmap Plan, prioritize, and manage the product features and requirements from conceptual stages through product life cycles to optimize revenue and meet operational, financial and corporate objectives in their business segment through their thorough understanding of the business segment needs. Lead the collaboration with the engineering and project management teams to ensure consistent execution of product plans that result in product delivery on time and in budget Work with IT and Business partners to ensure the digital products in operation are well understood and supported Partners with business and technical teams to plan and prioritize system releases and specific release content. Assist with preparation of business case (financial/ROI) analysis to quantify & determine the value to the company of a current or potentially new system/application. Understands the business and follows the software development methodology and processes and is effectively working with the software engineering/development teams. JOB SPECIFICATIONS Knowledge & Skills: A background in insurance industry or related business environment Ability to convey technical concepts in a clear, understandable way including creation of data flows to explain how data moves & get used throughout the organization Background working on building products that use SQL, ETL, reporting tools, and other data tools Experience working with technical teams on implementations and configurations for both custom applications & COTS products Experience working with product development teams following agile concepts Experience synthesizing qualitative and quantitative data to drive decisions for building best in class digital products Ability to evaluate, analyze and interpret the voice of the customer through a variety of data sources Ability to be strategic and tactical in day to day interactions Good communication, presentation, and consensus building skills Prior experience working with 3rd party vendors to deliver results Ability to establish credibility, influence and effective working relationships with peers and stakeholders. Proven track record overseeing multiple teams and projects simultaneously, not just single-team/project scope Education & Experience: Required knowledge & skills would typically be acquired through a Bachelor's Degree in business, computer science or related field (or equivalent in experience) with 7 to 15 years or related experience. #LI-Hybrid #LI-ZP1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $130,000 - $175,000/year Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
$130k-175k yearly Auto-Apply 60d+ ago
Product Manager, Digital Channels Core Experience
Jpmorgan Chase 4.8
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives + Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks + Owns an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it + Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc. + Evaluates information gathered from multiple sources and ensure consistency + Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning Required qualifications, capabilities, and skills + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Customer obsessed and track record of driving measurable experience improvements + Experience defining, measuring, and reporting on analytics and experimentation results + Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders + Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence + Team-oriented disposition and positive attitude + Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter Preferred qualifications, capabilities, and skills + Demonstrated prior experience working in a highly matrixed, complex organization Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $122,550.00 - $201,000.00 / year
$122.6k-201k yearly 60d+ ago
Digital Channels Mobile Frameworks Product Manager
Jpmorganchase 4.8
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Creates supporting documentations for cross product usage Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Previous experience working on mobile applications with passion and curiosity for mobile apps Ability to drive the mobile framework product strategy Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment Bachelor's degree or equivalent work experience
$81k-105k yearly est. Auto-Apply 1d ago
Product Manager, Digital Channels Core Experience
Jpmorganchase 4.8
Columbus, OH jobs
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks Owns an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc. Evaluates information gathered from multiple sources and ensure consistency Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Customer obsessed and track record of driving measurable experience improvements Experience defining, measuring, and reporting on analytics and experimentation results Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence Team-oriented disposition and positive attitude Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization
$81k-105k yearly est. Auto-Apply 60d+ ago
Assistant Manager, US Product Analytics & Optimization
Western Union 4.5
New York jobs
Assistant Manager, US Product Analytics & Optimization - NYC, New York (Hybrid) Are you customer-obsessed and passionate about building products and experiences that support the financial needs of a global population? How about offering up your technical skills in a business that is committed to moving money for better? If you are interested in joining a globally diverse organization where our high impact contributions are recognized and celebrated both by our customers and our leadership, allowing each of us to thrive, then it is time to join our Product Strategy Team at Western Union. Western Union powers your pursuit. We are seeking an Assistant Manager to drive product analytics, production quality management, and experience optimization for our US digital experience. In this role, you will help identify, surface, and resolve critical issues across the customer journey to ensure stability, improve funnel performance, and improve the experience for our customers. You will collaborate closely with regional product leadership and cross-functional teams to deliver seamless, reliable, and world-class customer experience. Role Responsibilities Assist with successfully developing product strategy, manage product offerings including value proposition, features, functionality, pricing and distribution for the core domestic business, C2C money transfers across all channels (retail, phone, web). Perform thorough production testing across the US experience to proactively identify and surface issues. Report, prioritize, and support resolution of critical issues, working closely with engineering and operations teams. Monitor error spikes in production, coordinate timely fixes, and safeguard customer experience stability. Drive improvements to the customer experience (from inception through execution) based on analytics and testing, not only fixing the root cause of the problem, but taking the customer experience to the next level. Track funnel metrics to measure stability, identify conversion issues, and recommend improvements. Partner with the US Regional Product Lead to generate funnel analytics and insights that guide prioritization and optimization efforts. Role Requirements Bachelor's degree in Business, Marketing, Communications, or similar discipline. 3+ years of experience in product management, quality assurance, or related discipline, with a focus on digital products. Proven ability to test, identify, and resolve issues in live production environments. Strong analytical skills with experience in funnel analysis and performance tracking. Comfortable working cross-functionally with engineering, operations, and product leadership. Excellent problem-solving, communication, and organizational skills. Ability to balance proactive issue detection with long-term platform and product stability goals. We make financial services accessible to humans everywhere. Join us for what's next. Western Union is positioned to become the world's most accessible financial services company - transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at ********************************** Salary The base salary range is $81,900.00 - 109,200.00 USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your US specific benefits include: Flexible Time off Medical, Dental and Life Insurance Parental Leave Global Adoption Assistance 4% Western Union Contribution to 401K Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RM1 Estimated Job Posting End Date: 12-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
$81.9k-109.2k yearly Auto-Apply 59d ago
Assistant Manager, US Product Analytics & Optimization
Western Union Co 4.5
New York, NY jobs
Assistant Manager, US Product Analytics & Optimization - NYC, New York (Hybrid) Are you customer-obsessed and passionate about building products and experiences that support the financial needs of a global population? How about offering up your technical skills in a business that is committed to moving money for better? If you are interested in joining a globally diverse organization where our high impact contributions are recognized and celebrated both by our customers and our leadership, allowing each of us to thrive, then it is time to join our Product Strategy Team at Western Union. Western Union powers your pursuit. We are seeking an Assistant Manager to drive product analytics, production quality management, and experience optimization for our US digital experience. In this role, you will help identify, surface, and resolve critical issues across the customer journey to ensure stability, improve funnel performance, and improve the experience for our customers. You will collaborate closely with regional product leadership and cross-functional teams to deliver seamless, reliable, and world-class customer experience. Role Responsibilities * Assist with successfully developing product strategy, manage product offerings including value proposition, features, functionality, pricing and distribution for the core domestic business, C2C money transfers across all channels (retail, phone, web). * Perform thorough production testing across the US experience to proactively identify and surface issues. * Report, prioritize, and support resolution of critical issues, working closely with engineering and operations teams. * Monitor error spikes in production, coordinate timely fixes, and safeguard customer experience stability. * Drive improvements to the customer experience (from inception through execution) based on analytics and testing, not only fixing the root cause of the problem, but taking the customer experience to the next level. * Track funnel metrics to measure stability, identify conversion issues, and recommend improvements. * Partner with the US Regional Product Lead to generate funnel analytics and insights that guide prioritization and optimization efforts. Role Requirements * Bachelor's degree in Business, Marketing, Communications, or similar discipline. * 3+ years of experience in product management, quality assurance, or related discipline, with a focus on digital products. * Proven ability to test, identify, and resolve issues in live production environments. * Strong analytical skills with experience in funnel analysis and performance tracking. * Comfortable working cross-functionally with engineering, operations, and product leadership. * Excellent problem-solving, communication, and organizational skills. * Ability to balance proactive issue detection with long-term platform and product stability goals. We make financial services accessible to humans everywhere. Join us for what's next. Western Union is positioned to become the world's most accessible financial services company - transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at ********************************** Salary The base salary range is $81,900.00 - 109,200.00 USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your US specific benefits include: * Flexible Time off * Medical, Dental and Life Insurance * Parental Leave * Global Adoption Assistance * 401K plan Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RM1 Estimated Job Posting End Date: 12-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
$81.9k-109.2k yearly Auto-Apply 10d ago
Assistant Manager, US Product Analytics & Optimization
Western Union Co 4.5
Denver, CO jobs
Assistant Manager, US Product Analytics & Optimization - NYC, New York (Hybrid) Are you customer-obsessed and passionate about building products and experiences that support the financial needs of a global population? How about offering up your technical skills in a business that is committed to moving money for better? If you are interested in joining a globally diverse organization where our high impact contributions are recognized and celebrated both by our customers and our leadership, allowing each of us to thrive, then it is time to join our Product Strategy Team at Western Union. Western Union powers your pursuit. We are seeking an Assistant Manager to drive product analytics, production quality management, and experience optimization for our US digital experience. In this role, you will help identify, surface, and resolve critical issues across the customer journey to ensure stability, improve funnel performance, and improve the experience for our customers. You will collaborate closely with regional product leadership and cross-functional teams to deliver seamless, reliable, and world-class customer experience. Role Responsibilities * Assist with successfully developing product strategy, manage product offerings including value proposition, features, functionality, pricing and distribution for the core domestic business, C2C money transfers across all channels (retail, phone, web). * Perform thorough production testing across the US experience to proactively identify and surface issues. * Report, prioritize, and support resolution of critical issues, working closely with engineering and operations teams. * Monitor error spikes in production, coordinate timely fixes, and safeguard customer experience stability. * Drive improvements to the customer experience (from inception through execution) based on analytics and testing, not only fixing the root cause of the problem, but taking the customer experience to the next level. * Track funnel metrics to measure stability, identify conversion issues, and recommend improvements. * Partner with the US Regional Product Lead to generate funnel analytics and insights that guide prioritization and optimization efforts. Role Requirements * Bachelor's degree in Business, Marketing, Communications, or similar discipline. * 3+ years of experience in product management, quality assurance, or related discipline, with a focus on digital products. * Proven ability to test, identify, and resolve issues in live production environments. * Strong analytical skills with experience in funnel analysis and performance tracking. * Comfortable working cross-functionally with engineering, operations, and product leadership. * Excellent problem-solving, communication, and organizational skills. * Ability to balance proactive issue detection with long-term platform and product stability goals. We make financial services accessible to humans everywhere. Join us for what's next. Western Union is positioned to become the world's most accessible financial services company - transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at ********************************** Salary The base salary range is $81,900.00 - 109,200.00 USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your US specific benefits include: * Flexible Time off * Medical, Dental and Life Insurance * Parental Leave * Global Adoption Assistance * 401K plan Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RM1 Estimated Job Posting End Date: 12-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
$81.9k-109.2k yearly Auto-Apply 10d ago
Product Owner or Product Owner Senior
Federal Reserve Bank of San Francisco 4.7
Cleveland, OH jobs
CompanyFederal Reserve Bank of ClevelandThe Federal Reserve Bank of Cleveland's mission is to foster the stability, integrity, and efficiency of the nation's monetary, financial, and payment systems while representing the Fourth District perspectives. As part of the nation's central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change. For twenty-six years in a row, we've been named “One of Northeast Ohio's Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications. Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel - Cleveland Fed To be considered for this role, candidates must be a U.S. citizen. Summary Responsible for leading, defining and driving the product roadmap, managing priorities within cross-functional teams and making smart, data driven decisions to have the biggest business impact. Supports the organization by developing and implementing product offerings and processes to scale the business. Develops product strategy, drives operational plan and supports product enablement (marketing). Essential responsibilities Works independently, under minimal guidance, to make sound decisions. No instructions are needed for routine work with only general instructions given for new activities or special assignments. May refer to established precedents and procedures but does not rely on them for decision making. Plans, schedules, and arranges own activities to accomplish objectives. Work is generally only reviewed for completeness. Provides product leadership role for multiple small or medium-scale business lines or teams. Drives the implementation of new product offerings through clear communication, cross functional collaboration, agile delivery and project management. Leads the delivery of features and products that align with business strategy and vision and maximizes customer value. Represents the voice of the customer in various contexts. Gathers requirements, creates and refines epics, features and/or user stories and maintains, communicates and prioritizes the product backlog. Prioritizes delivery impediments, product quality issues, and addresses risks. Develop and maintain the product roadmap. Displays a deep understanding of product line and functionality within business where used. Develops a deep working knowledge of software and technologies that support the products. Follow standards for Agile processes and seek opportunities to improve existing processes and partner across teams to establish new processes. Evaluate priorities and resources to identify where gaps exist and elevate those for resolution. Proactively build relationships with stakeholders to better understand needs and identify new opportunities to provide value. Actively participate in PI Planning/Release activities. Represents product lines at internal Bank and external forums, including System and non-FRB stakeholders, with assistance from team members. Performs other duties as assigned or requested. Education and Experience Product Owner Associates degree and 5 years of related work experience OR Bachelor's degree and 3 years of related work experience OR Master's degree and 0-1 year of related work experience Product Owner Senior Associates degree and 7 years of related work experience OR Bachelor's degree and 5 years of related work experience OR Master's degree and 3 years of related work experience Knowledge Areas• Certified Scrum Product Owner (Desired) Proficient knowledge of Agile Product practices Knowledge of Scrum and Agile Software Development Methodology Skills Areas Detail oriented Entrepreneurial approach to product line Critical thinking Presentation Effective Communication Excellent analytical abilities Ability to manage competing priorities Skills Areas Detail oriented Entrepreneurial approach to product line Critical thinking Presentation Effective Communication Excellent analytical abilities Ability to manage competing priorities Location: Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PA The expected starting salary range for the Product Owner is between $90,500 and $124,400 annually and for the Product Owner Senior it is between $100,300 and $139,400. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and market data. The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: ************************************ Physical Demands and General Working Conditions This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to ****************************************. Bank's Ethics Rules and Drug Testing: As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank's ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting. In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment. Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels Full Time / Part TimeFull time Regular / TemporaryRegularJob Exempt (Yes / No) YesJob CategoryProject/Product Management Family GroupWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice
$100.3k-139.4k yearly Auto-Apply 22d ago
IS Application Manager/ServiceNow Product Owner
Huntington Bancshares Inc. 4.4
Columbus, OH jobs
* We are seeking a strategic and experienced Product Owner to lead the development and optimization of solutions on the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, agile product management, and strong leadership skills to manage cross-functional teams and stakeholders. The ideal candidate will be a proactive problem-solver with a passion for delivering high-impact digital solutions that drive business value. Key Responsibilities * Product Ownership & Strategy * Define and communicate the product vision, roadmap, and backlog for ServiceNow initiatives. * Translate business needs into clear, actionable user stories and acceptance criteria. * Prioritize features and enhancements based on business value, technical feasibility, and user impact. * ServiceNow Expertise * Serve as the subject matter expert for the ServiceNow platform and applications, including HRSD, FSO, WSD, CSM, GRC/IRM, and custom applications. * Collaborate with architects and developers to ensure scalable, secure, and maintainable solutions. * Stay current with ServiceNow releases and recommend adoption of new features. * Team & Stakeholder Management * Lead and mentor a scrum team of business analysts, developers, and testers. * Facilitate agile ceremonies (e.g., sprint planning, reviews, retrospectives). * Act as the primary liaison between business stakeholders and technical teams. * Delivery & Continuous Improvement * Ensure timely delivery of high-quality solutions that meet or exceed expectations. * Monitor product performance and user feedback to drive continuous improvement. * Champion best practices in agile development, DevOps, and ITIL processes. Qualifications * Bachelor's degree in Information Technology, Business, or related field. * 7+ years of experience in IT product management or business analysis. * 5+ years of hands-on experience with the ServiceNow platform. * 3+ years of experience managing or leading teams. * Skills & Competencies * People Manager experience. * Deep knowledge of ServiceNow modules and capabilities. * Strong understanding of agile methodologies (Scrum, SAFe). * Excellent communication, facilitation, and stakeholder management skills. * Proven ability to lead cross-functional teams and drive consensus. * ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus. Preferred Qualifications: * 5+ years leading others in the development of software in a team environment. * Work well in a team environment. * Ability to take on issues and bring them to completion making sure a consistent delivery process is followed. * Self-motivated and able to lead others. * Able to work well under pressure when required * Available for on-call production support as needed Why Join Us? * Work with cutting-edge technology in a collaborative, forward-thinking environment. * Lead impactful projects that transform enterprise service delivery. * Enjoy a flexible work culture with opportunities for growth and development. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: 70,000.00 - 140,000.00 USD Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$93k-121k yearly est. Auto-Apply 60d+ ago
IS Application Manager/ServiceNow Product Owner
Huntington Bancshares Inc. 4.4
Cincinnati, OH jobs
* We are seeking a strategic and experienced Product Owner to lead the development and optimization of solutions on the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, agile product management, and strong leadership skills to manage cross-functional teams and stakeholders. The ideal candidate will be a proactive problem-solver with a passion for delivering high-impact digital solutions that drive business value. Key Responsibilities * Product Ownership & Strategy * Define and communicate the product vision, roadmap, and backlog for ServiceNow initiatives. * Translate business needs into clear, actionable user stories and acceptance criteria. * Prioritize features and enhancements based on business value, technical feasibility, and user impact. * ServiceNow Expertise * Serve as the subject matter expert for the ServiceNow platform and applications, including HRSD, FSO, WSD, CSM, GRC/IRM, and custom applications. * Collaborate with architects and developers to ensure scalable, secure, and maintainable solutions. * Stay current with ServiceNow releases and recommend adoption of new features. * Team & Stakeholder Management * Lead and mentor a scrum team of business analysts, developers, and testers. * Facilitate agile ceremonies (e.g., sprint planning, reviews, retrospectives). * Act as the primary liaison between business stakeholders and technical teams. * Delivery & Continuous Improvement * Ensure timely delivery of high-quality solutions that meet or exceed expectations. * Monitor product performance and user feedback to drive continuous improvement. * Champion best practices in agile development, DevOps, and ITIL processes. Qualifications * Bachelor's degree in Information Technology, Business, or related field. * 7+ years of experience in IT product management or business analysis. * 5+ years of hands-on experience with the ServiceNow platform. * 3+ years of experience managing or leading teams. * Skills & Competencies * People Manager experience. * Deep knowledge of ServiceNow modules and capabilities. * Strong understanding of agile methodologies (Scrum, SAFe). * Excellent communication, facilitation, and stakeholder management skills. * Proven ability to lead cross-functional teams and drive consensus. * ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus. Preferred Qualifications: * 5+ years leading others in the development of software in a team environment. * Work well in a team environment. * Ability to take on issues and bring them to completion making sure a consistent delivery process is followed. * Self-motivated and able to lead others. * Able to work well under pressure when required * Available for on-call production support as needed Why Join Us? * Work with cutting-edge technology in a collaborative, forward-thinking environment. * Lead impactful projects that transform enterprise service delivery. * Enjoy a flexible work culture with opportunities for growth and development. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: 70,000.00 - 140,000.00 USD Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$92k-120k yearly est. Auto-Apply 43d ago