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Product Solution Manager jobs at J.P. Morgan

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  • Mortgage Market Expansion Manager-Florida Panhandle

    Motto Mortgage Resolutions 4.1company rating

    Destin, FL jobs

    Job Title: Mortgage Market Expansion Manager Motto Mortgage, a major national mortgage brokerage with over 200 offices nationwide, is launching a strategic expansion in the Florida Panhandle. We are searching for an exceptional Mortgage Loan Officer to help drive this growth and become a key member of our local leadership team. This opportunity is designed for an individual who combines strong production capability with the leadership presence needed to build and guide a local team. At Motto Mortgage Resolutions, this role is key in establishing a high-performing branch-driving production, strengthening partnerships and influencing long-term strategic direction. If you are motivated by growth, leadership, and the ability to shape a local market with the support of a national brand, this position offers an exceptional opportunity. Primary Responsibilities Lead the growth and development of the Panhandle market for Motto Mortgage Resolutions . Recruit, train and mentor additional loan officers as the branch scales. Originate and close residential mortgage loans with attention to service and compliance. Strengthen relationships with Realtors and local partners. Ideal Qualifications · Active NMLS license with a minimum of 3 years as a producing mortgage loan officer. · Consistent production of 2+ closed loans per month. · Established Realtor referral network and active membership in at least one local Realtor association. · Entrepreneurial leader who excels in a growth-driven environment, stays disciplined and committed, and is energized by building high-impact results. · Strong command of technology and digital tools to drive business and brand presence. · Excellent communication, organizational and relationship-building abilities. · Demonstrate drive to build, coach, and lead a high-performing team, with the confidence to establish standards, guide developing talent, and foster a collaborative, growth-focused culture. What we offer · National brand strength with proven systems. · Local autonomy paired with comprehensive corporate resources. · Lucrative compensation with performance bonuses and incentives tied to branch growth, recognizing your direct impact on team and business success. · Streamlined technology for CRM/client management, marketing and workflow. · Ongoing professional development through Internal and external training. · Wholesale pricing and broad program access. · Personalized marketing materials and individual loan officer website. · Product availability across Fannie, Freddie, FHA, VA, Reverse, HELOCs, Jumbo, and Niche/Non-QM programs. · Flexible, remote work environment designed for productivity and balance. About the Company Motto Mortgage Resolutions is an independently owned and operated office of Motto Franchising, LLC. Franchise owners and their loan originators receive extensive support including ongoing education, an ecosystem of technology tools designed to streamline and simplify the loan process, guidance on compliance, recruiting assistance to help grow their businesses, and support in navigating the nuances of the mortgage industry. The Motto Mortgage network is breaking the mold by giving the power of choice back to consumers with less jargon, more transparency, and even more options to choose from as they shop for the right home loan. With more than 225 offices open across over 40 states, Motto Franchising, LLC's unique national franchise mortgage brokerage model is the first of its kind in the United States. Created to disrupt the mortgage industry, the Motto Mortgage network connects loan originators and real estate agents to provide a seamless, personalized experience and one-stop shopping for consumers. Each Motto Mortgage office is independently owned, operated, and licensed. *************************************************
    $51k-102k yearly est. 1d ago
  • Principal Product Manager (Crypto)

    Galileo Financial Technologies 4.3company rating

    Remote

    Employee Applicant Privacy Notice Who we are: Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at ********************************************** About the Role We are seeking a visionary and results-driven Principal Product Manager to define and execute the Crypto and Stablecoin strategy for the Galileo Technology Platform. This senior Individual Contributor role will own the strategic direction, viability, and regulatory compliance of all crypto-related product initiatives. The ideal candidate possesses real-world experience in the crypto ecosystem, a strategic mindset to identify long-term opportunities, and the leadership to drive complex, cross-functional delivery. This role sits at the intersection of product strategy, traditional financial technology, and decentralized finance, demanding a leader who can navigate ambiguity and build for the future of payments and banking infrastructure. Key Responsibilities Strategic Leadership & Vision (Strategy Focus) Define the Crypto/Stablecoin North Star: Own and champion the multi-year product vision and strategy for integrating Crypto and Stablecoins into the Galileo Technology Platform, ensuring alignment with existing traditional financial products. Market & Competitive Intelligence: Conduct deep analysis of the crypto landscape, emerging Stablecoin protocols, regulatory developments (e.g., KYC/AML, Travel Rule, MiCA), and competitor actions to identify disruptive opportunities and inform strategic trade-offs. Business Case Development: Create compelling business cases for new platform investments, including build-vs-buy decisions, third-party integrations (custodians, liquidity providers, exchange partners), and resource allocation. Executive Alignment: Present strategy, roadmaps, and key decisions to executive leadership and external partners, serving as the internal and external subject matter expert on crypto-related initiatives. Product Delivery & Execution (Delivery Focus) End-to-End Product Ownership: Lead the entire product lifecycle from ideation, scoping, and definition through to launch, adoption, and iteration. Platform Roadmap: Develop and manage a clear, prioritized product roadmap for platform capabilities, including wallet services, custody solutions, transaction processing, blockchain node integrations, and developer-facing APIs. Cross-Functional Leadership: Partner closely with Engineering, Compliance, Legal, Risk, Finance, and other Product teams to ensure secure, scalable, and compliant delivery of all crypto platform features. Metrics & Optimization: Define and track key performance indicators (KPIs) for platform adoption, reliability, transaction volume, and unit economics to measure success and drive continuous improvement. Required Qualifications & Experience 10+ years of progressive experience in Product Management, with 3+ years in a senior/principal-level role specifically owning strategy for Crypto, Stablecoin, or Blockchain infrastructure products at a FinTech, exchange, or regulated financial institution. Deep, demonstrable expertise in the Crypto/Stablecoin ecosystem-a candidate must have hands-on or direct leadership experience with concepts like stablecoin mechanics (e.g., collateralization, issuance, redemption), custody solutions (e.g., hot/cold, MPC), smart contracts, and on-chain infrastructure. Proven ability to translate complex, ambiguous technical, legal, and regulatory requirements into clear, actionable product specifications and user stories for engineering teams. Exceptional strategic thinking, proven ability to define a long-term vision, and the execution excellence to deliver against that vision. Strong technical fluency, comfortable engaging in architectural discussions with engineering leaders regarding platform scalability, security, and performance. Proven track record of managing and influencing senior stakeholders across technical, legal, risk, and business functions. Preferred Qualifications Experience with a modern banking/payments platform or payments processing infrastructure (such as Galileo). Familiarity with various blockchain environments (e.g., Ethereum, Solana, Layer 2s) and key Stablecoin protocols (e.g., USDC, USDT, institutional tokens). MBA or a Master's degree in a technical field, Finance, or a related discipline. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below. Benefits To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page! US-Based Base Compensation$163,200-$280,500 USDGalileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights Galileo is committed to an inclusive culture. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
    $163.2k-280.5k yearly Auto-Apply 1d ago
  • Principal Product Manager, Payments Platform

    Affinipay 3.9company rating

    Remote

    It's a new day with a new opportunity at 8am! About the role: As the Principal Product Manager, Payments Platform at 8am, you will play a crucial role in ensuring the integration, scalability & configurability of our payments platform across product lines, including existing products and future products that are 0-1 or acquired via M&A. Your deep understanding of technical, business and customer problems along with the broader product strategy & roadmap will allow you to identify opportunities for the platform team to build scalable and extensible systems that can meet the evolving needs of 8am applications, product teams and our customers. Among your top priorities will be the expansion of surcharging capabilities, payment devices, and the augmentation of our bill pay solutions. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Leverage a strong technical aptitude and deep domain knowledge of the payments industry to collaborate with engineering teams to build a shared vision & roadmap for our payments platform, considering business goals, technical challenges, customer problems, user impact, implementation cost, and security/compliance. Uncover, prioritize, implement, and optimize services, tools & infrastructure in the payments platform to deliver exceptional value to our applications & customers and ensure ease of integration, scalability, and customization across all of our software solutions. Work closely with security and compliance teams to ensure all solutions meet regulatory and industry standards. Conduct discovery efforts, and analyze qualitative and quantitative data to inform decision-making and iterate on solutions, driving measurable improvements in performance, efficiency of development, cross-sell, account security, and user experience. Work closely with cross-functional stakeholders such as product marketing and finance to establish pricing and GTM strategy for new payments functionality Roll up your sleeves and dig into the technical details while obsessing over a simple, intuitive customer experience. About you: Domain knowledge: Product experience in the payments and fintech industry. Collaborative Approach: Ability to partner across technical and non-technical teams and simplify complex technical concepts for diverse audiences. Strategic Vision: Ability to set and articulate a clear vision and strategy for platform and identity initiatives. Business Acumen: You are extremely comfortable prioritizing customer needs in the context of business objectives Problem Solver: Strong analytical skills and a data-driven approach to solving complex problems. Customer Focus: Deep empathy for users and commitment to enhancing their journey and experience. Security Mindset: Proactive in identifying and addressing security needs to protect user data and ensure compliance. Adaptability: Thrive in a fast-paced environment and can pivot when needed. Innovative Thinker: Excitement for bringing creative ideas to life and driving technical innovation Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Requirements: 7-10 years of taking technical products to market, with experience setting strategy, launching and scaling payments platforms that prioritize security, usability, and service/feature adoption. Bachelor's degree in a directly related field, or equivalent practical experience. Strong technical background with the ability to understand and discuss architectural concepts, tradeoffs, and new opportunities. Experience in launching shared services/solutions in existing products. Additional Information The annual salary range for this position is $158,000 to $200,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement-values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast ; Outshine Ordinary , and We Find a Way . These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits-we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.
    $158k-200k yearly Auto-Apply 8d ago
  • Principal Product Manager, Growth Enablement

    Affinipay 3.9company rating

    Remote

    It's a new day with a new opportunity at 8am! About the role: As a Principal Product Manager, Growth Enablement at 8am (formerly AffiniPay), you will build the foundational infrastructure, tooling, and automation that enables data-driven growth across our product portfolio. This is an exciting opportunity to be part of our transformation from an exclusively sales-led organization focused on point solution adoption to a nimble multi-channel, multi-service platform that grows with our customers. You will own creating and optimizing the pathways for purchases, expansion, and downgrades as well as in-product discovery and broader customer communications. You'll create the technical capabilities that power experimentation, funnel optimization, and lifecycle-based expansion throughout the customer journey. Your deep understanding of growth infrastructure, best-in-class tooling, data systems, and technical architecture will allow you to identify opportunities to build scalable platforms that can be leveraged across products, including existing and future solutions. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Leverage strong technical aptitude to collaborate with engineering teams to build a shared vision & roadmap for growth enablement infrastructure, considering business goals, technical challenges, implementation cost, and scalability Build and optimize the data infrastructure, analytics platforms, and tooling that enable product teams to run experiments, track conversions, and optimize funnels across the customer journey Identify and implement growth enablement services that can be deployed uniformly to existing products and optimize time-to-integrate for new products Collaborate with Engineering and product partners on the roadmap for experimentation platforms, feature flagging systems, customer data platforms, and product analytics infrastructure that enable teams to test, learn, and iterate quickly Understand customer problems related to security & access management to accelerate cross-sell and deepen trust by delivering delightful authentication experiences Collaborate with Engineering, Data, and Product teams to ensure robust event tracking, data quality, and accessibility of insights across all touchpoints Partner with security and compliance teams to ensure all data collection and experimentation frameworks meet regulatory and industry standards Conduct discovery efforts, and analyze qualitative and quantitative data to inform decision-making and iterate on solutions, driving measurable improvements in performance, efficiency of development, cross-sell, account security and user experience Roll up your sleeves and dig into the technical details while obsessing over a simple, intuitive experience for both our customers and internal teams About you: 7-10 years of growth infrastructure and enablement platforms in SaaS environments, with experience launching experimentation frameworks, analytics systems, and data infrastructure at scale Deep technical understanding of growth tech stacks including customer data platforms (Segment, mParticle), product analytics (Amplitude, Mixpanel), experimentation platforms (LaunchDarkly, Optimizely), and PQL/scoring systems (Pocus, Correlated) Strong technical background with ability to understand and discuss data architecture, API integrations, event schemas, and tradeoffs in instrumentation approaches. Experience launching shared growth infrastructure and tooling that serves multiple products and teams Proven track record of building data foundations that enable experimentation, personalization, and automated lifecycle interventions Collaborative Approach: You can partner effectively with engineering, data science, and product teams to define requirements and deliver scalable solutions Strategic Vision: You can articulate how infrastructure investments unlock growth capabilities across the organization Clear Communication: You are able to communicate effectively with technical and non-technical teams and simplify complex technical concepts for diverse audiences. Business Acumen: You are extremely comfortable prioritizing customer needs in the context of business objectives Problem Solver: Strong analytical skills and a data-driven approach to solving complex problems Customer Focus: Deep empathy for users and commitment to enhancing their journey and experience. Security Mindset: Proactive in identifying and addressing security needs to protect user data and ensure compliance. Adaptability: Thrive in a fast-paced environment and can pivot when needed. Innovative Thinker: Excitement for bringing creative ideas to life and driving technical innovation Bachelor's degree in a directly related field, or equivalent practical experience Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Additional Information The annual salary range for this position is $158,000 to $195,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Here's how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.
    $158k-195k yearly Auto-Apply 8d ago
  • Digital Product Manager - Hybrid (Greensboro or Raleigh)

    Arch Capital Group 4.7company rating

    Greensboro, NC jobs

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY The Digital Product Manager for the Data Platform Product plays a critical role in shaping and delivering data-driven capabilities that power Arch MI's digital ecosystem. This role is responsible for driving the data platform product roadmap through coordination between the various stakeholders and engineering teams; ensuring the platform meets the evolving needs of internal stakeholders, data consumers, and business partners. The ideal candidate will have a strong background in an agile product owner role with a focus on data platforms, analytics enablement, and scalable data services. This hybrid role requires in-office presence twice a week in either our Greensboro or Raleigh office, with an additional expectation of one visit per month to the Greensboro office for those reporting hybrid from Raleigh. ESSENTIAL RESPONSIBILITIES AND ACCOUNTABILITIES 1. Collaborate with business stakeholders, product managers, engineering and analytics teams to define and prioritize the data platform roadmap aligned with the enterprise data strategy. 2. Foster close relationships with internal data consumers and business stakeholders to validate platform features, usability, and performance expectations. 3. Own the agile product delivery lifecycle, leading or participating in all agile ceremonies common to the product owner role (sprint planning, backlog refinement, sprint demo, etc) 4. Prioritize data platform features and manage the product backlog. 5. Coordinate between stakeholders and the product engineering team to refine user stories and guide delivery. 6. Plan incremental releases and implement delivery plans based on a prioritized product backlog. 7. Manage product backlogs, including user story creation, mapping, and feature breakdown. 8. Prioritize user feedback and make ongoing adjustments to improve platform functionality and user experience. 9. Participate in and coordinate UAT testing for data platform features to ensure readiness and quality. 10. Champion agile product management practices and foster a data-driven culture across the organization. 11. Lead change management initiatives related to data platform adoption when introducing new data tools, including training, communication, and stakeholder engagement. 12. Participate in strategic planning and manage the roadmap for the data platform, ensuring alignment with enterprise goals and evolving stakeholder needs. 13. Define and track key performance indicators (KPIs) such as adoption rates, stakeholder satisfaction and platform uptime. 14. Partner with risk and compliance teams to ensure data platform features support regulatory reporting, audit readiness, and data privacy requirements JOB SPECIFICATIONSKnowledge & Skills: 1. Strong command of agile methodologies, especially in data platform or data-as-a-product environments. 2. Deep understanding of the mortgage insurance industry and relevant data and analytical concepts. 3. Experience in the mortgage, insurance, or financial services industry is a plus. 4. Strong analytical skills with experience using data to inform product decisions. 5. Familiarity with data architecture concepts, data vault architecture, data warehouses, and modern data stack technologies such as Snowflake, and Power BI are highly desirable. 6. Understanding of data governance, data privacy, and compliance frameworks. 7. Ability to translate complex technical concepts into business value. 8. Strong stakeholder management and communication skills across technical and non-technical audiences. 9. Ability to influence and drive alignment across cross-functional teams. Education & Experience: • Bachelor's degree in Computer Science, Information Systems, Business, or related field (or equivalent experience). • 3-5 years of experience in a product owner or similar role, with at least 2 years focused on data platforms or data products. • MBA or advanced degree preferred. Working Conditions/Environment & Physical Demands: 1. Normal office environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this Job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the Job. 2. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Disclaimer Incumbent may be asked to perform other duties as required. #LI-Hybrid #LI-ZP1 Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14500 Arch U.S. MI Services Inc.
    $92k-120k yearly est. Auto-Apply 60d+ ago
  • Digital Deposit Origination Product Manager (Hybrid) (VA, MD, NC Only)

    Atlantic Union Bank 4.3company rating

    Glen Allen, VA jobs

    The Senior Associate Product Manager will serve as a strategic leader responsible for shaping and executing the vision for digital deposit account opening and onboarding experiences. This role will partner closely with the digital, marketing, technology and operations teams to deliver seamless, customer-centric solutions that drive growth, efficiency, and compliance. Position Accountabilities * Define and own the digital deposit origination strategy aligned with organizational goals. * Identify market trends, customer needs, and competitive insights to inform digital origination roadmap. * Lead vendor selection and management for digital deposit origination platforms and related services. * Ensure vendor performance meets business objectives. * Design and continuously improve the end-to-end digital deposit account opening experience. * Collaborate with the digital technology team to optimize UX/UI to ensure intuitive, frictionless journeys. * Partner with technology to integrate digital origination platforms with other core systems, including online banking, CRM and other customer-facing or operational platforms to ensure seamless data exchange and deliver a unified, consistent customer and teammate experience. * Establish and track KPIs such as conversion rates, time-to-open, abandonment rates, and customer satisfaction. * Use data-driven insights to optimize processes and enhance outcomes. * Work with technology teams to implement solutions, manage integrations, and ensure scalability. * Partner with legal, compliance and risk teams to maintain regulatory adherence. Organizational Relationship This position reports to the Head of Banking Product and Strategy. Position Qualifications Education & Experience * Bachelor's degree--REQUIRED * 5+ years of experience in digital banking, product management, or Fintech--REQUIRED * Proven track record in product management, digital originations or onboarding platforms--REQUIRED Knowledge & Skills * Strong analytical, strategic thinking, and vendor negotiation skills. * Excellent communication and stakeholder management abilities. * Strategic mindset with ability to translate vision into actionable items. * Customer-first approach with deep understanding of digital user experience. * Data-driven decision-making and KPI management. * Ability to thrive in a fast-paced, collaborative environment. Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting ********************************************************* We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
    $109k-154k yearly est. 23d ago
  • Digital Deposit Origination Product Manager (Hybrid) (VA, MD, NC Only)

    Atlantic Union Bank Careers 4.3company rating

    Glen Allen, VA jobs

    The Senior Associate Product Manager will serve as a strategic leader responsible for shaping and executing the vision for digital deposit account opening and onboarding experiences. This role will partner closely with the digital, marketing, technology and operations teams to deliver seamless, customer-centric solutions that drive growth, efficiency, and compliance. Position Accountabilities Define and own the digital deposit origination strategy aligned with organizational goals. Identify market trends, customer needs, and competitive insights to inform digital origination roadmap. Lead vendor selection and management for digital deposit origination platforms and related services. Ensure vendor performance meets business objectives. Design and continuously improve the end-to-end digital deposit account opening experience. Collaborate with the digital technology team to optimize UX/UI to ensure intuitive, frictionless journeys. Partner with technology to integrate digital origination platforms with other core systems, including online banking, CRM and other customer-facing or operational platforms to ensure seamless data exchange and deliver a unified, consistent customer and teammate experience. Establish and track KPIs such as conversion rates, time-to-open, abandonment rates, and customer satisfaction. Use data-driven insights to optimize processes and enhance outcomes. Work with technology teams to implement solutions, manage integrations, and ensure scalability. Partner with legal, compliance and risk teams to maintain regulatory adherence. Organizational Relationship This position reports to the Head of Banking Product and Strategy. Position Qualifications Education & Experience Bachelor's degree--REQUIRED 5+ years of experience in digital banking, product management, or Fintech--REQUIRED Proven track record in product management, digital originations or onboarding platforms--REQUIRED Knowledge & Skills Strong analytical, strategic thinking, and vendor negotiation skills. Excellent communication and stakeholder management abilities. Strategic mindset with ability to translate vision into actionable items. Customer-first approach with deep understanding of digital user experience. Data-driven decision-making and KPI management. Ability to thrive in a fast-paced, collaborative environment. Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
    $109k-154k yearly est. 20d ago
  • Product Manager - Service Product

    Jpmorgan Chase 4.8company rating

    Columbus, OH jobs

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap + Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member + Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages + Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities + Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap + Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.). + Ability to manage backlog; analytical, problem solving skills + Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal + Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others + 3+ years people management **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus + Attention to detail and ability to manage shifting business priorities + Self-motivated and confident in ambiguous circumstances + Understanding of the financial services industry and Regulatory, Legal, and Risk environments Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $102k-122k yearly est. 21d ago
  • Product Manager - Digital & Treasury Services

    Amalgamated Bank of Ny 4.5company rating

    New York, NY jobs

    The Product Manager role leads the end-to-end product management of the Bank's banking offerings. This position serves as a critical role in ensuring our product portfolios across all our Commercial, Small Business, and Consumer segments remains competitive, profitable, and properly managed throughout its life cycle. In addition, this role will support other key functions critical for product management if needed. This role will report into the Director, Product Management at Amalgamated Bank. Essential Job Functions: Overall Drive product development, execution and commercialization across Amalgamated Bank's product sets, e.g., digital and lending solution, as well as treasury management products Partner with key business stakeholders on product positioning and key business strategies. Develop product roadmap by taking an “outside-in” view Promote an environment that supports social responsibility, diversity and reflects the missions and values of Amalgamated Bank. Ensure compliance with all Bank policies and regulatory standards. Market Management Identify client needs and end-to-end client experience for banking products in-scope. Responsible for understanding the Bank's niche market and competitive landscape. Identify new and emerging banking industry and technology trends. Product Execution Implement end-to-end product development and enhancement initiatives. Execute revenue initiatives to increase product revenue and profitability in line with the Bank's core values and mission. Develop rigorous business case for new product development and enhancements. Identify, evaluate, and implement measures to improve product performance, profitability, and competitiveness in line with the Bank's core values and mission. Define grounded, rigorous business requirements in conjunction with cross functional teams. Develop key product features & functionality considering return on investment and client needs. Manage product profitability throughout life cycle. Work with Technology, Operations, Risk, Business, PMO and other internal and 3rd party resources to effectively adhere to Product Lifecycle Process. Manage and improve related product vendor relationships, as they pertain to product development, functionality, and economics. Commercialization Partner with Marketing and other key stakeholders on product campaigns, collateral, and communication. Provide ongoing product training to internal and external clients to ensure clear understanding of product value proposition. Oversee development of product documentation, FAQs, and reference materials for internal and external audiences. Knowledge, Skills and Experience Requirements : Bachelor's degree or equivalent experience Strong analytical approach, comfortable with modeling, and ability to draw conclusions and insight, as well as provide business and product recommendations based on analysis Minimum 2-3 years in a direct product management and/or management consulting role Minimum 2-3 years of related experience in Commercial Banking or Treasury Services, a strong understanding of banking product offerings preferred Bank-wide system and platform implementation and migration experience preferred Experience managing third party digital banking platforms and solutions preferred Experience with vendors including Q2, FIS and Salesforce preferred Ability to work effectively as part of a team to drive projects and deliverables Excellent communication skills, ability to manage internal and external relationships effectively and articulate complex solutions to both internal and external stakeholders Strong planning and project organizing skills Demonstration of initiative and innovation to resolve issues rapidly Fluency in Microsoft Office including advanced Excel Stellar written and verbal communication skills Commitment to seeking opportunities for improvement and ability to achieve results despite challenges Comfortable working from home, and working remotely, Need to be able to use technology remotely, connect to networks, use applications remotely Need to be willing to collaborate, network, and building relationships remotely
    $101k-133k yearly est. Auto-Apply 24d ago
  • Assistant Manager, US Product Analytics & Optimization

    Western Union 4.5company rating

    New York jobs

    Assistant Manager, US Product Analytics & Optimization - NYC, New York (Hybrid) Are you customer-obsessed and passionate about building products and experiences that support the financial needs of a global population? How about offering up your technical skills in a business that is committed to moving money for better? If you are interested in joining a globally diverse organization where our high impact contributions are recognized and celebrated both by our customers and our leadership, allowing each of us to thrive, then it is time to join our Product Strategy Team at Western Union. Western Union powers your pursuit. We are seeking an Assistant Manager to drive product analytics, production quality management, and experience optimization for our US digital experience. In this role, you will help identify, surface, and resolve critical issues across the customer journey to ensure stability, improve funnel performance, and improve the experience for our customers. You will collaborate closely with regional product leadership and cross-functional teams to deliver seamless, reliable, and world-class customer experience. Role Responsibilities Assist with successfully developing product strategy, manage product offerings including value proposition, features, functionality, pricing and distribution for the core domestic business, C2C money transfers across all channels (retail, phone, web). Perform thorough production testing across the US experience to proactively identify and surface issues. Report, prioritize, and support resolution of critical issues, working closely with engineering and operations teams. Monitor error spikes in production, coordinate timely fixes, and safeguard customer experience stability. Drive improvements to the customer experience (from inception through execution) based on analytics and testing, not only fixing the root cause of the problem, but taking the customer experience to the next level. Track funnel metrics to measure stability, identify conversion issues, and recommend improvements. Partner with the US Regional Product Lead to generate funnel analytics and insights that guide prioritization and optimization efforts. Role Requirements Bachelor's degree in Business, Marketing, Communications, or similar discipline. 3+ years of experience in product management, quality assurance, or related discipline, with a focus on digital products. Proven ability to test, identify, and resolve issues in live production environments. Strong analytical skills with experience in funnel analysis and performance tracking. Comfortable working cross-functionally with engineering, operations, and product leadership. Excellent problem-solving, communication, and organizational skills. Ability to balance proactive issue detection with long-term platform and product stability goals. We make financial services accessible to humans everywhere. Join us for what's next. Western Union is positioned to become the world's most accessible financial services company - transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at ********************************** Salary The base salary range is $81,900.00 - 109,200.00 USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your US specific benefits include: Flexible Time off Medical, Dental and Life Insurance Parental Leave Global Adoption Assistance 4% Western Union Contribution to 401K Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RM1 Estimated Job Posting End Date: 12-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
    $81.9k-109.2k yearly Auto-Apply 59d ago
  • Assistant Manager, US Product Analytics & Optimization

    Western Union Co 4.5company rating

    New York, NY jobs

    Assistant Manager, US Product Analytics & Optimization - NYC, New York (Hybrid) Are you customer-obsessed and passionate about building products and experiences that support the financial needs of a global population? How about offering up your technical skills in a business that is committed to moving money for better? If you are interested in joining a globally diverse organization where our high impact contributions are recognized and celebrated both by our customers and our leadership, allowing each of us to thrive, then it is time to join our Product Strategy Team at Western Union. Western Union powers your pursuit. We are seeking an Assistant Manager to drive product analytics, production quality management, and experience optimization for our US digital experience. In this role, you will help identify, surface, and resolve critical issues across the customer journey to ensure stability, improve funnel performance, and improve the experience for our customers. You will collaborate closely with regional product leadership and cross-functional teams to deliver seamless, reliable, and world-class customer experience. Role Responsibilities * Assist with successfully developing product strategy, manage product offerings including value proposition, features, functionality, pricing and distribution for the core domestic business, C2C money transfers across all channels (retail, phone, web). * Perform thorough production testing across the US experience to proactively identify and surface issues. * Report, prioritize, and support resolution of critical issues, working closely with engineering and operations teams. * Monitor error spikes in production, coordinate timely fixes, and safeguard customer experience stability. * Drive improvements to the customer experience (from inception through execution) based on analytics and testing, not only fixing the root cause of the problem, but taking the customer experience to the next level. * Track funnel metrics to measure stability, identify conversion issues, and recommend improvements. * Partner with the US Regional Product Lead to generate funnel analytics and insights that guide prioritization and optimization efforts. Role Requirements * Bachelor's degree in Business, Marketing, Communications, or similar discipline. * 3+ years of experience in product management, quality assurance, or related discipline, with a focus on digital products. * Proven ability to test, identify, and resolve issues in live production environments. * Strong analytical skills with experience in funnel analysis and performance tracking. * Comfortable working cross-functionally with engineering, operations, and product leadership. * Excellent problem-solving, communication, and organizational skills. * Ability to balance proactive issue detection with long-term platform and product stability goals. We make financial services accessible to humans everywhere. Join us for what's next. Western Union is positioned to become the world's most accessible financial services company - transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at ********************************** Salary The base salary range is $81,900.00 - 109,200.00 USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your US specific benefits include: * Flexible Time off * Medical, Dental and Life Insurance * Parental Leave * Global Adoption Assistance * 401K plan Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RM1 Estimated Job Posting End Date: 12-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
    $81.9k-109.2k yearly Auto-Apply 10d ago
  • Assistant Manager, US Product Analytics & Optimization

    Western Union Co 4.5company rating

    Denver, CO jobs

    Assistant Manager, US Product Analytics & Optimization - NYC, New York (Hybrid) Are you customer-obsessed and passionate about building products and experiences that support the financial needs of a global population? How about offering up your technical skills in a business that is committed to moving money for better? If you are interested in joining a globally diverse organization where our high impact contributions are recognized and celebrated both by our customers and our leadership, allowing each of us to thrive, then it is time to join our Product Strategy Team at Western Union. Western Union powers your pursuit. We are seeking an Assistant Manager to drive product analytics, production quality management, and experience optimization for our US digital experience. In this role, you will help identify, surface, and resolve critical issues across the customer journey to ensure stability, improve funnel performance, and improve the experience for our customers. You will collaborate closely with regional product leadership and cross-functional teams to deliver seamless, reliable, and world-class customer experience. Role Responsibilities * Assist with successfully developing product strategy, manage product offerings including value proposition, features, functionality, pricing and distribution for the core domestic business, C2C money transfers across all channels (retail, phone, web). * Perform thorough production testing across the US experience to proactively identify and surface issues. * Report, prioritize, and support resolution of critical issues, working closely with engineering and operations teams. * Monitor error spikes in production, coordinate timely fixes, and safeguard customer experience stability. * Drive improvements to the customer experience (from inception through execution) based on analytics and testing, not only fixing the root cause of the problem, but taking the customer experience to the next level. * Track funnel metrics to measure stability, identify conversion issues, and recommend improvements. * Partner with the US Regional Product Lead to generate funnel analytics and insights that guide prioritization and optimization efforts. Role Requirements * Bachelor's degree in Business, Marketing, Communications, or similar discipline. * 3+ years of experience in product management, quality assurance, or related discipline, with a focus on digital products. * Proven ability to test, identify, and resolve issues in live production environments. * Strong analytical skills with experience in funnel analysis and performance tracking. * Comfortable working cross-functionally with engineering, operations, and product leadership. * Excellent problem-solving, communication, and organizational skills. * Ability to balance proactive issue detection with long-term platform and product stability goals. We make financial services accessible to humans everywhere. Join us for what's next. Western Union is positioned to become the world's most accessible financial services company - transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at ********************************** Salary The base salary range is $81,900.00 - 109,200.00 USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your US specific benefits include: * Flexible Time off * Medical, Dental and Life Insurance * Parental Leave * Global Adoption Assistance * 401K plan Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RM1 Estimated Job Posting End Date: 12-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
    $81.9k-109.2k yearly Auto-Apply 10d ago
  • Sr. Digital Product Manager - Hybrid (Raleigh or Jersey City)

    Arch Capital Group 4.7company rating

    Raleigh, NC jobs

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY The Arch Insurance Digital Product Management team has responsibility for solving human and business problems with new technology. This role drives the product strategy, product roadmap development, and market delivery/operation of the product offering in assigned business segment. The Senior Digital Product Manager will work closely with business peers and digital product management team members to effectively execute against digital initiatives. This role is for a data centric product development and operations group specializing in specialty claims data. The incumbent will be an experienced dynamic, multidimensional digital professional who is strategic, technology savvy, and skilled in both product strategy and operational efficiencies. This is a hybrid, twice-a-week in-office role in our Raleigh or Jersey City offices. Essential RESPONSIBILITIES and ACCOUNTABILITIES Identify new opportunities for existing and new features and functionality Partner with stakeholders to build product roadmaps that will be incorporated in to the broader company product portfolio plan Foster close relationships with key market constituents to validate product strategy and roadmap Plan, prioritize, and manage the product features and requirements from conceptual stages through product life cycles to optimize revenue and meet operational, financial and corporate objectives in their business segment through their thorough understanding of the business segment needs. Lead the collaboration with the engineering and project management teams to ensure consistent execution of product plans that result in product delivery on time and in budget Work with IT and Business partners to ensure the digital products in operation are well understood and supported Partners with business and technical teams to plan and prioritize system releases and specific release content. Assist with preparation of business case (financial/ROI) analysis to quantify & determine the value to the company of a current or potentially new system/application. Understands the business and follows the software development methodology and processes and is effectively working with the software engineering/development teams. JOB SPECIFICATIONS Knowledge & Skills: A background in insurance industry or related business environment Ability to convey technical concepts in a clear, understandable way including creation of data flows to explain how data moves & get used throughout the organization Background working on building products that use SQL, ETL, reporting tools, and other data tools Experience working with technical teams on implementations and configurations for both custom applications & COTS products Experience working with product development teams following agile concepts Experience synthesizing qualitative and quantitative data to drive decisions for building best in class digital products Ability to evaluate, analyze and interpret the voice of the customer through a variety of data sources Ability to be strategic and tactical in day to day interactions Good communication, presentation, and consensus building skills Prior experience working with 3rd party vendors to deliver results Ability to establish credibility, influence and effective working relationships with peers and stakeholders. Proven track record overseeing multiple teams and projects simultaneously, not just single-team/project scope Education & Experience: Required knowledge & skills would typically be acquired through a Bachelor's Degree in business, computer science or related field (or equivalent in experience) with 7 to 15 years or related experience. #LI-Hybrid #LI-ZP1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $130,000 - $175,000/year Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $130k-175k yearly Auto-Apply 60d+ ago
  • Product Manager, Digital Channels Core Experience

    Jpmorgan Chase 4.8company rating

    Columbus, OH jobs

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives + Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks + Owns an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it + Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc. + Evaluates information gathered from multiple sources and ensure consistency + Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning Required qualifications, capabilities, and skills + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Customer obsessed and track record of driving measurable experience improvements + Experience defining, measuring, and reporting on analytics and experimentation results + Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders + Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence + Team-oriented disposition and positive attitude + Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter Preferred qualifications, capabilities, and skills + Demonstrated prior experience working in a highly matrixed, complex organization Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $122,550.00 - $201,000.00 / year
    $122.6k-201k yearly 60d+ ago
  • Digital Channels Mobile Frameworks Product Manager

    Jpmorganchase 4.8company rating

    Columbus, OH jobs

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Creates supporting documentations for cross product usage Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Previous experience working on mobile applications with passion and curiosity for mobile apps Ability to drive the mobile framework product strategy Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment Bachelor's degree or equivalent work experience
    $81k-105k yearly est. Auto-Apply 1d ago
  • Product Manager, Digital Channels Core Experience

    Jpmorganchase 4.8company rating

    Columbus, OH jobs

    You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks Owns an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc. Evaluates information gathered from multiple sources and ensure consistency Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Customer obsessed and track record of driving measurable experience improvements Experience defining, measuring, and reporting on analytics and experimentation results Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence Team-oriented disposition and positive attitude Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization
    $81k-105k yearly est. Auto-Apply 60d+ ago
  • Digital Channels Mobile Frameworks Product Manager

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH jobs

    JobID: 210688322 JobSchedule: Full time JobShift: Day : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) * Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing * Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) * Creates supporting documentations for cross product usage * Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities * Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization * Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Previous experience working on mobile applications with passion and curiosity for mobile apps * Ability to drive the mobile framework product strategy * Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers * Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders * Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment * Bachelor's degree or equivalent work experience
    $81k-105k yearly est. Auto-Apply 1d ago
  • Manager, Lending Strategy & Product Management

    Wright-Patt Credit Union 3.9company rating

    Beavercreek, OH jobs

    The Manager, Lending Strategy & Product Management is responsible for overall lending product definition and strategy, including all phases of the product lifecycle - design, development, testing, rollout, and ongoing support - as well as pricing, fee structure, financial performance, and risk and control processes. This role reviews/modifies existing lending portfolio and products, and proposes new products, to ensure we are successfully addressing member needs. They are expected to stay up to date with financial industry trends, related regulatory standards, and market competition. This role provides business and financial analysis needed to evaluate and monitor the enterprise lending portfolio, assess new strategic initiatives and product opportunities, and trouble-shoot issues within the lending product portfolio. Lastly, they collaborate with multiple WPCU departments including Credit, IT, Operations, Finance, Marketing, Member Center Network, Member Help Center, Legal and Compliance. 1) Lending Portfolio(s) Growth - (25%) a) Contributes to the growth goals of the lending portfolio by understanding, identifying, and daily management of products available in the various WPCU markets and acquisition channels (including physical locations and digital). b) Executes on approved business plans and strategic initiatives. c) Drives lending acquisition within all member personas while assessing and controlling the appropriate risks to the credit union. 2) Product Strategy / Design / Development / Pricing - (25%) a) Oversees, directs development, and defines success metrics of lending product strategy and features for LOC, mortgages, business lending, credit card, auto loans, personal loans, specialty loans, and other lending products as applicable. b) Captures and assesses industry and member insights, over time, to modify the vision and three-year product roadmap as necessary for continuous improvement. c) Serves as a Subject Matter Expert (SME) for all lending products and associated fees; Includes applicable policies, operations, and technologies integral to delivering those products to members. d) Analyzes, manages, and recommends lending product pricing and fee structures, and monitors revenue drivers to help ensure new and existing products meet profitability goals. e) Ensures lending products are properly designed to be available to members via all service delivery channels including member center locations, digital presence (online and mobile), and telephony. 3) Industry Data / Member & Partner Feedback - (15%) a) Develop processes and tools for collecting, analyzing, and reporting on industry trends and competitor data to interested parties. b) Understands competitor marketing approaches and go-to-market strategies, and work with the Marketing team to adjust or add to WPCU's stated plans in affected markets. c) Collaborate with and solicit Member Center Network and Member Help Center partner feedback to help identify product enhancement opportunities, uncover hidden member needs, and align business goals to the ongoing lending product roadmap. 4) Collaboration / Coordination with Others (15%) a) Partners with WPCU Marketing to ensure we are meeting Financial Flexibility and Freedom (FF&F) and Member Financial Well-Being (MFWB) goals to ensure all members can become more financially secure. Also, work with Marketing on competitive positioning, development of relevant marketing materials, customer segmentation analysis, and product testing for new/changed products. b) Coordinates with Learning & Development, Member Center Network, Member Help Center, and other departments to ensure member and partner training materials are accurate and/or updated as new products and features are introduced / eliminated. c) Collaborates with Service Excellence to review feedback associated with NPS surveys and escalated customer complaints, and address areas where lending product gaps are noted as detractors to extraordinary service. d) Teams up with the various Gallup Think Tanks to review feedback associated with Gallup surveys that involve how the member's feel about WPCU and our ability to improve them financial well-being. e) Manages third-party vendors associated with delivery of lending products and services, continuously review their roadmaps, evolve the lending business strategy to incorporate new features, and support daily operational needs as warranted. f) Partners with PMO, Retail Services, and other departments on lending-related projects and owns / represents lending products on key WPCU tactics. 5) Compliance and Risk Management - (10%) a) Works with the Compliance department to ensure related state and federal regulations, credit union policies and management practices, and company standards are met in area of responsibility. b) Ensure all pertinent notifications to members and relevant to lending products are revised and accurate according to product updates and regulatory needs (Account Agreement and Disclosures, Change in Terms, etc.). c) Ensures proper management practices, policies, procedures, risk mitigation activities, and operating controls are followed. Reports any gaps in policies, procedures, and operating controls to appropriate leadership to ensure member impact and enterprise risks (e.g., financial, operational, transactional, and reputational) are mitigated. d) Monitors and revises lending product fee assessment and refund policies (as well as associated internal procedures) to ensure balanced, fair treatment occurs to members of the credit union. 6) Data Analysis, Presentations, and Budgeting - (10%) a) Participates and recommends product pricing decisions for all lending products as an engaged member of the Product Pricing Team (PPT). b) Acts as the backup to the CSO for monthly Asset and Liability Management Team (ALMT) meetings. c) Advises senior leadership on key business decisions and major change initiatives related to lending acquisition, growth strategy, and related strategic planning activities. d) Develops and delivers C-suite and other senior leader level presentations, communications, reporting regarding strategy, product changes and recommendations along with regular project status updates for efforts this role champions. e) Creates analytical insights by using existing reporting or creating new reporting; Makes written and oral recommendations on where to act based on those insights to help achieve established goals. f) Prepares, plans, presents, and participates in the annual and ongoing project planning and budgeting sessions. g) Engages with Finance to ensure the ongoing performance tracking and success measurement of lending products and related financial goals. Required Skills 1) Bachelor's degree or equivalent, practical experience in product strategy development is required. 2) 10+ years of experience in any combination of product management, product development, corporate strategy, strategic finance, or management consulting roles within financial services. 3) Demonstrated experience with lending product development and pricing - for LOC, mortgages, auto loans, credit card, refinance, business loans, and other personal lending. 4) Proven proficiency to oversee and manage all elements of the product development lifecycle. 5) Ability to self-manage and prioritize multiple initiatives with competing business and technical priorities. 6) Capability to thrive in a fast-paced environment while maintaining strong relationships with business partners and cross-functional stakeholders. 7) Demonstrated ability to learn, apply, and adhere to federal and state regulations/laws, as well as internal credit union policies and management practices as they pertain to lending products. 8) Demonstrated ability to think strategically and tactically; can analyze, reason, problem solve, and prioritize work independently. 9) Competency at analyzing complex business processes and situations, and ability solve problems and/or design recommendations to improve results. 10) Excellent verbal and written communication, organizational, and member service skills required and ability to interface with others positively and professionally. 11) Proficiency with the Microsoft Office Suite including Excel, Word, PowerPoint, and Teams.
    $95k-112k yearly est. 60d+ ago
  • Product Delivery Manager - Service Product

    Jpmorgan Chase & Co 4.8company rating

    Ohio jobs

    JobID: 210687662 JobSchedule: Full time JobShift: : Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work. As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility. Job Responsibilities: * Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting. * Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements. * Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement. * Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment. * Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements. * Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress. * Serve as the central point of contact for Service Product access needs across Operations teams. * Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies. * Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs). * Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools. * Contribute to long-term strategy by developing frameworks and conducting delivery analysis. Required Qualifications, Capabilities, and Skills: * Minimum five years of experience in product delivery or a relevant domain area. * Proven ability to execute operational management and change readiness activities. * Strong understanding of delivery processes and continuous improvement initiatives. * Experience in product or platform-wide release management and deployment strategies. * Ability to analyze portfolio project data and controls, ensuring data quality and integration. * Excellent presentation skills for cross-functional and executive audiences. * Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday. * Outstanding communication, interpersonal, and stakeholder management skills. * High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously. * Bachelor's degree in a relevant field or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: * Proficient knowledge of the product development life cycle, design, and data analytics. * Understanding of operations user base and their access, entitlement, and restriction requirements. * Experience in dependency management and release management processes. * PMP, CSM, or similar certification. Required or Additional Information: This role is not eligible for visa sponsorship or relocation assistance.
    $102k-122k yearly est. Auto-Apply 21d ago
  • Product Manager - Service Product

    Jpmorgan Chase & Co 4.8company rating

    Ohio jobs

    JobID: 210686391 JobSchedule: Full time JobShift: : You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Partners with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap * Defines and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member * Acts as the voice of the customer and drive product vision; identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages * Facilitates and drive customer focused solutions across the organization in direct support of the Product Owner and Area Product Owners; act as subject matter expert with respect to major business processes and supporting applications/capabilities * Works with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap * Supports feature teams with minimum viable product (MVP), testing, user experience testing, product backlog refinement, research and Support Product Owner and Area Product Owners with developing business cases and measuring/improving operational results Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.). * Ability to manage backlog; analytical, problem solving skills * Effective presentation and interpersonal skills; excellent skills in communicating ideas both written and verbal * Work effectively in a team environment by being team-focused; supportive team member, always willing to be of assistance to others * 3+ years people management Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Leadership and negotiation skills with prior experience managing a team of product associates; experience working with globally distributed scrum teams a plus * Attention to detail and ability to manage shifting business priorities * Self-motivated and confident in ambiguous circumstances * Understanding of the financial services industry and Regulatory, Legal, and Risk environments
    $102k-122k yearly est. Auto-Apply 24d ago

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