Service Manager jobs at J.P. Morgan

**Field Service Solutions Manager** As a Field Service Solutions Manager here at Honeywell, you will be responsible for leading and managing the design, engineering, configuration, implementation, commissioning, ongoing support/maintenance and upgrades of all Honeywell Operational Technology (OT) Software, Enterprise Applications and Connected Offerings delivered into the Service business throughout Region. This will include strengthening our OT/Connected Service solutions knowledge and capability to ensure the people & skillsets are in place to promote, deliver & maintain more connected, operational critical solutions to our customers, ensuring alignment & consistency with global standards & guidelines. The role will also be required to provide pre-sales support, assisting in the costing of new opportunities and customer negotiation to support new growth, and signing off on the operational & delivery strategy. You will report directly to our North Americas Service Solutions Leader and you'll work out of South East location ( **WI/ MI/ IL/ IN/ KY/ VA/ NC/ TN /MS/ AL/GA / SA/ OR FL** ) on **a remote work schedule.** You will ensure the alignment, adherence & standardization of Honeywell's OT & Connected Service solutions to ensure we can execute effectively for our customers, demonstrate value, reduce our risk, cycle times, variation, and cost to deliver/service. This will also include identifying areas where we can streamline operations by utilizing digital deployment tools and central/global deployment services. The Service Solutions Operations team will also be responsible to ensure adherence of the Global ICT & Cybersecurity products and standards, in line with the HBS Buildings global ICT & cybersecurity offering portfolio. **\#LIREMOTE** **KEY RESPONSIBILITIES** · You are the focal for Operational Technology (OT)/Enterprise Applications/Connected Services throughout the Region, managing the solution specialist resources to lead the improvement & increase in capabilities in both delivery and service execution. · You will work with the local leadership teams to identify capability gaps, and actively hire additional resources to support the correct sale, design, engineering, implementation and support of HBS' OT, Enterprise Applications & Connected Services · Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell's OT, Connected Services and Enterprise Software Applications (EBI, DVM, EM, OBS, Forge, Pulse, Vector etc.) in the service LOB. · Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with Honeywell's OT, Connected Services and Enterprise Software Applications. · Possess a strong understanding and knowledge of all industry standards and protocols (BACnet, Modbus, OPC, SNMP, APIs etc) and how these protocols are used to ingest and share data from Honeywell and 3rd party technologies/applications with Honeywell's OT/ Enterprise Applications and Connected Services. · Be the Region's focal point and subject matter expert (SME) for Honeywell OT, Enterprise Application and Connected Services. · Ensure the global alignment, adherence and standardisation of the design, install, service and upgrades of Honeywell OT and Enterprise Applications with respect to the ICT and Cybersecurity services and technology selection of hardware / software. · You will work in collaboration with all relevant stakeholders to drive knowledge and understanding of HBS' OT, Enterprise Applications & Connected Service solutions to our existing customer base and new customer portfolio. · You will ensure only suitable qualified resources are undertaking the delivery and upgrade of HBS' OT, Enterprise Applications & Connected Service solutions to the global standards and practices, enabling HBS to deliver consistently for its customers globally. · You will establish and implement short-term and long-term strategies that support business growth, business efficiency and financial performance of HBS operations in the region. · Conduct technical and operational risk reviews and contribute to the CAP approval process for highly complex or large value (>$1m scope) OT, Enterprise Applications & Connected Services proposals in the Region. · Ensure appropriate skillset and expertise is provided to all relevant OT, Enterprise Applications & Connected Service solutions in addition to functional leadership as necessary to support key business decisions · In conjunction with the service operations and leadership teams, assess the delivery capabilities of the region's teams, and identify areas for improvement in capabilities and resources. · Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with OT and Enterprise Software Applications. · Build and maintain strong relationships with Account Managers/Sales Team to ensure alignment on all customer sites and identify and proactively drive OT and Enterprise Application opportunities across the Region. · Identify areas of innovation, technical excellence and best practices through knowledge sharing internally and externally to facilitate HBS becoming the go-to business for clients, star performers and employees. · Develop strong Honeywell relationships with the operations and leadership teams across the Region. · Provide proactive, engaged leadership for team members (including direct and indirect reports) with a focus on professional development and team optimization · Identify, develop, and maintain strategic industry partnerships to strengthen Honeywell's position, credibility and value proposition in the technology space. · Build productive customer relationships, developing sponsors for Honeywell, and continually seek and capitalise upon opportunities to increase customer satisfaction and deepen client relationships. · Actively promote Honeywell as an expert in ICT, Cybersecurity & Integrated Solutions and engage and create new relationships with customers and vendors through networking events and industry forums. · Keep abreast of all relevant developments and innovations in the field and research best practice methodologies and ensure emerging technologies are correctly aligned with customer requirements and solution offering. · Provide feedback and liaise with product management to ensure HBS product portfolio is appropriate to the changing needs of current and new customers and suits our regional market. · Work with functional leaders to productize solutions developed for one customer into repeatable solutions for future customers as appropriate. · Establish and maintain high standards of performance for self, direct reports and others to maximize the team's ability to meet business goals and objectives · Develop effective working relationships with Honeywell's Technical Support Groups, systems users and software vendors, to ensure systems can be well maintained, used effectively, and that requests for action to correct system problems can be attended to effectively and promptly. · Ensure that skills are maintained and enhanced in "specialist" area(s) relating to product knowledge, services knowledge, or industry knowledge. Ensure training plan is included in Personal Development Plan (PDP). Self-direction in identifying and suggesting training opportunities **YOU MUST HAVE** · Minimum 5 Years Experience in the design, implementation and maintenance of Honeywell OT, Enterprise Applications and Connected Services · Must be willing to travel across the country based on projects and requires a valid full drivers license. · Demonstrated ability in leading and working in collaboration with cross functional teams · Strong understanding of Honeywell's OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.) · Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API) · Knowledge of ICT/Cybersecurity fundamentals · Intermediate to Advanced computer skills · Fundamental knowledge of 3rd party IoT technologies and software applications · Fundamental knowledge of Honeywell field applications (HVAC, Security, CCTV, Fire etc.) · Demonstrated experience in organising and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors. · Excellent analytical and problem solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment. **WE VALUE** · Bachelor's degree in Software Engineering, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering · Diploma of Project Management · Understanding of Honeywell building technologies and application (BMS, Security, CCTV, Fire etc) · Essential - Proven track record in a project engineering capacity involved in the design and delivery of technology based projects · Previous exposure to a site base, construction environment · Exposure to Sales bid process · Involvement in Design and Construct Projects · Experience with agile or iterative development methodologies to assist in the planning and/or delivery of application development projects. · Experience delivering projects following the Software Development Life Cycle (SDLC) model. · Sound change management skills to lead change and acceptance within the workforce by proactively and creatively taking action to achieve goals. The annual base salary range for this position is . Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes: Bonus, Employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Field Service Solutions Manager As a Field Service Solutions Manager here at Honeywell, you will be responsible for leading and managing the design, engineering, configuration, implementation, commissioning, ongoing support/maintenance and upgrades of all Honeywell Operational Technology (OT) Software, Enterprise Applications and Connected Offerings delivered into the Service business throughout Region. This will include strengthening our OT/Connected Service solutions knowledge and capability to ensure the people & skillsets are in place to promote, deliver & maintain more connected, operational critical solutions to our customers, ensuring alignment & consistency with global standards & guidelines. The role will also be required to provide pre-sales support, assisting in the costing of new opportunities and customer negotiation to support new growth, and signing off on the operational & delivery strategy. You will report directly to our North Americas Service Solutions Leader and you'll work out of South East location (WI/ MI/ IL/ IN/ KY/ VA/ NC/ TN /MS/ AL/GA / SA/ OR FL) on a remote work schedule. You will ensure the alignment, adherence & standardization of Honeywell's OT & Connected Service solutions to ensure we can execute effectively for our customers, demonstrate value, reduce our risk, cycle times, variation, and cost to deliver/service. This will also include identifying areas where we can streamline operations by utilizing digital deployment tools and central/global deployment services. The Service Solutions Operations team will also be responsible to ensure adherence of the Global ICT & Cybersecurity products and standards, in line with the HBS Buildings global ICT & cybersecurity offering portfolio. #LIREMOTE KEY RESPONSIBILITIES * You are the focal for Operational Technology (OT)/Enterprise Applications/Connected Services throughout the Region, managing the solution specialist resources to lead the improvement & increase in capabilities in both delivery and service execution. * You will work with the local leadership teams to identify capability gaps, and actively hire additional resources to support the correct sale, design, engineering, implementation and support of HBS' OT, Enterprise Applications & Connected Services * Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell's OT, Connected Services and Enterprise Software Applications (EBI, DVM, EM, OBS, Forge, Pulse, Vector etc.) in the service LOB. * Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with Honeywell's OT, Connected Services and Enterprise Software Applications. * Possess a strong understanding and knowledge of all industry standards and protocols (BACnet, Modbus, OPC, SNMP, APIs etc) and how these protocols are used to ingest and share data from Honeywell and 3rd party technologies/applications with Honeywell's OT/ Enterprise Applications and Connected Services. * Be the Region's focal point and subject matter expert (SME) for Honeywell OT, Enterprise Application and Connected Services. * Ensure the global alignment, adherence and standardisation of the design, install, service and upgrades of Honeywell OT and Enterprise Applications with respect to the ICT and Cybersecurity services and technology selection of hardware / software. * You will work in collaboration with all relevant stakeholders to drive knowledge and understanding of HBS' OT, Enterprise Applications & Connected Service solutions to our existing customer base and new customer portfolio. * You will ensure only suitable qualified resources are undertaking the delivery and upgrade of HBS' OT, Enterprise Applications & Connected Service solutions to the global standards and practices, enabling HBS to deliver consistently for its customers globally. * You will establish and implement short-term and long-term strategies that support business growth, business efficiency and financial performance of HBS operations in the region. * Conduct technical and operational risk reviews and contribute to the CAP approval process for highly complex or large value (>$1m scope) OT, Enterprise Applications & Connected Services proposals in the Region. * Ensure appropriate skillset and expertise is provided to all relevant OT, Enterprise Applications & Connected Service solutions in addition to functional leadership as necessary to support key business decisions * In conjunction with the service operations and leadership teams, assess the delivery capabilities of the region's teams, and identify areas for improvement in capabilities and resources. * Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with OT and Enterprise Software Applications. * Build and maintain strong relationships with Account Managers/Sales Team to ensure alignment on all customer sites and identify and proactively drive OT and Enterprise Application opportunities across the Region. * Identify areas of innovation, technical excellence and best practices through knowledge sharing internally and externally to facilitate HBS becoming the go-to business for clients, star performers and employees. * Develop strong Honeywell relationships with the operations and leadership teams across the Region. * Provide proactive, engaged leadership for team members (including direct and indirect reports) with a focus on professional development and team optimization * Identify, develop, and maintain strategic industry partnerships to strengthen Honeywell's position, credibility and value proposition in the technology space. * Build productive customer relationships, developing sponsors for Honeywell, and continually seek and capitalise upon opportunities to increase customer satisfaction and deepen client relationships. * Actively promote Honeywell as an expert in ICT, Cybersecurity & Integrated Solutions and engage and create new relationships with customers and vendors through networking events and industry forums. * Keep abreast of all relevant developments and innovations in the field and research best practice methodologies and ensure emerging technologies are correctly aligned with customer requirements and solution offering. * Provide feedback and liaise with product management to ensure HBS product portfolio is appropriate to the changing needs of current and new customers and suits our regional market. * Work with functional leaders to productize solutions developed for one customer into repeatable solutions for future customers as appropriate. * Establish and maintain high standards of performance for self, direct reports and others to maximize the team's ability to meet business goals and objectives * Develop effective working relationships with Honeywell's Technical Support Groups, systems users and software vendors, to ensure systems can be well maintained, used effectively, and that requests for action to correct system problems can be attended to effectively and promptly. * Ensure that skills are maintained and enhanced in "specialist" area(s) relating to product knowledge, services knowledge, or industry knowledge. Ensure training plan is included in Personal Development Plan (PDP). Self-direction in identifying and suggesting training opportunities YOU MUST HAVE * Minimum 5 Years Experience in the design, implementation and maintenance of Honeywell OT, Enterprise Applications and Connected Services · Must be willing to travel across the country based on projects and requires a valid full drivers license. * Demonstrated ability in leading and working in collaboration with cross functional teams * Strong understanding of Honeywell's OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.) * Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API) * Knowledge of ICT/Cybersecurity fundamentals * Intermediate to Advanced computer skills * Fundamental knowledge of 3rd party IoT technologies and software applications * Fundamental knowledge of Honeywell field applications (HVAC, Security, CCTV, Fire etc.) * Demonstrated experience in organising and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors. * Excellent analytical and problem solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment. WE VALUE * Bachelor's degree in Software Engineering, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering * Diploma of Project Management * Understanding of Honeywell building technologies and application (BMS, Security, CCTV, Fire etc) * Essential - Proven track record in a project engineering capacity involved in the design and delivery of technology based projects * Previous exposure to a site base, construction environment * Exposure to Sales bid process * Involvement in Design and Construct Projects * Experience with agile or iterative development methodologies to assist in the planning and/or delivery of application development projects. * Experience delivering projects following the Software Development Life Cycle (SDLC) model. * Sound change management skills to lead change and acceptance within the workforce by proactively and creatively taking action to achieve goals. The annual base salary range for this position is . Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes: Bonus, Employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts-all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work in 2021, 2022, 2023, and 2024, and is the #1 rated nonprofit software company on G2 across multiple categories. Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you'll want to do it again, and we also believe that work should be fun, so that you'll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place-and have fun along the way. Role Description Givebutter is hiring a Manager of Customer Onboarding to lead, mentor, and grow a team of Implementation Managers responsible for guiding nonprofits through a seamless onboarding and adoption journey on the Givebutter platform. In this leadership role, you'll oversee customer implementations, coach your team to excellence, and collaborate cross-functionally to deliver an exceptional customer experience that drives fundraising success and organizational impact. We want to hear from people who… Are inspiring and empathetic leaders who can coach and develop others to reach their full potential. Have a proven track record of success in customer success, implementation, or professional services in a SaaS environment. Can balance strategic thinking with a hands-on approach to solving customer challenges. Are passionate about helping nonprofits achieve their missions through technology. Thrive in fast-paced, collaborative environments and can build bridges across teams to achieve common goals. Responsibilities Lead, mentor, and develop a team of 6-8 Implementation Managers through regular coaching, feedback, training, and performance management. Partner with Sales, Product, Support, and Engineering teams to ensure a smooth transition from sales handoff to customer go-live. Drive continuous improvement by developing scalable processes, playbooks, and tools that streamline onboarding and enhance efficiency while enabling customers to achieve their fundraising outcomes with Givebutter. Monitor team and customer performance using data-driven insights to improve key implementation metrics (e.g., activation, time to value, adoption rates, CSAT). Serve as an escalation point for complex customer challenges, working cross-functionally to resolve issues and maintain positive relationships. Partner with internal stakeholders to surface customer feedback that informs product development and enhances the onboarding experience. Contribute to strategic planning, hiring, and enablement efforts that support the long-term development and growth of the Implementation team. Act as the strategic program manager for our Magic Migration service delivery approach, informing product development priorities and effectively guiding customers through platform transition and data migration. Provide thought leadership in fundraising and donor engagement strategy, helping customers get the most out of the Givebutter platform. Requirements 2+ years of experience in people management, leading and coaching teams in a customer-facing capacity, is strongly required. 5+ years of experience in SaaS professional services, implementation, or customer success roles. Demonstrated ability to motivate, inspire, and develop team members to deliver exceptional results. Strong project management and organizational skills, with experience managing multiple workstreams simultaneously. Exceptional communication, problem-solving, and relationship-building abilities. Analytical mindset with experience using data to inform decisions, track KPIs, and identify areas for improvement. Comfort operating at both strategic and tactical levels-rolling up your sleeves when needed. Familiarity with nonprofit fundraising, donor engagement, or CRM platforms is a strong plus. Experience with SaaS tools and CRMs; HubSpot experience preferred. More about Givebutter Benefits Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts. Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents. Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership. 401k: We offer a 3% 401k match for all eligible employee's. Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays. Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team. Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora. Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology. Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter. Professional Development: We offer learning and development reimbursement opportunities. Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Interview Process Below is a high-level outline of our standard interview process Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. References: We connect with a few folks you've worked closely with to get a better picture of your working style and impact. Offer: If all goes well, we'll move to the offer stage! Please note, we will have an AI note-taking tool join most of our interviews. Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!

Amalgamated Bank is seeking an enthusiastic Branch Service Manager (Floating) Manage the day-to-day operational integrity of the retail branches, including the online branch, and ensure the branches operate within all banking laws and regulations. Provide leadership and direction to the staff. Responsible for branch sales, service, and operational activities. Expand relationships with new and existing customers and ensure the delivery of a quality experience within the branch outreach. By joining our team, you'll be joining a Bank that believes that that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: Responsible for the overall management of branch operations and audit. Carry out supervisory responsibilities over wire transfers, account closeouts, documentation review, customer outreach etc in accordance with Bank policies, procedures and regulatory guidelines Approve, process transactions, authorizations, exceptions and adjustments Review and verify all previous days' work to ensure accuracy and resolve any discrepancy that may exist Develop, train, coach and mentor branch staff Actively promote the Bank and its products and services Assist Branch Manager with the sales and onboarding of new and existing customers to ensure they are set up with the best products and services that meet their needs Works to cross-sell customers to products and services utilizing Salesforce to manage and monitor client engagement, Proactively engage and assist in the management and servicing of customers through quick client resolution and correspondence with back-office support Seek additional opportunities to better service and expand existing relationships Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies and service standards Identify customer needs through probing questions and offer appropriate products and services based on customer responses Provide exemplary customer service to include responding to customer calls, emails, and inquiries Participate in events, community engagement, and other financial literacy initiatives that support the financial needs of customers and prospects Knowledge and use of the Bank's Policy and Procedure system to keep current with updates to policy and procedures Perform other duties as directed Knowledge, Skills and Experience Requirements: Bachelor's degree or equivalent experience Minimum 3 + years of branch operations management experience Knowledge of banking procedures and regulations Effective, professional written and verbal communication skills Our job titles may span more than one career level. The starting base salary for this role is between $65,000.00 - $80,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Assistant Manager, Servicing Recoveries role is responsible for leading day-to-day operations, overseeing staff performance, compliance, and quality standards and guiding specialized servicing functions within the Servicing Department. This role manages frontline agents and Senior SMEs, ensures SLA adherence, and manages escalations for complex or high-risk cases in Bankruptcy,Foreclosure, Mortgage and Probate. They partner with department leadership to drive process improvements, maintain regulatory compliance, and support team development to resolve systemic issues, drive process improvements, and support strategic initiatives. This role requires strong leadership, analytical, and problem-solving skills, with the ability to balance daily operational oversight and long-term departmental goals. By combining management responsibilities with deep operational knowledge, the Assistant Manager, Servicing Recoveries plays a key role in maintaining operational excellence, regulatory compliance, and team effectiveness, while contributing to the overall success and reputation of the department.Essential Job Duties and Responsibilities: People Leadership & Team Development - Lead, coach, and develop Specialists and Sr. Specialists through performance feedback, training, and career support. Escalation Management - Oversee and resolve complex or high-risk escalations, serving as the final decision point before senior leadership. Compliance Oversight & Quality Assurance - Ensure team work meets compliance standards, documentation accuracy, and audit readiness. Cross-Functional Collaboration - Represent the team in leadership-level discussions and align processes with Legal, Compliance, and other departments. Process Improvement & Reporting - Analyze team performance, identify inefficiencies, and drive process or policy improvements. Other duties as assigned from leadership to support team Required Skills, Knowledge and Abilities: 2-5 years experience in Recovery management including bankruptcy, foreclosure and probate. Strong leadership and coaching skills with the ability to mentor, develop, and evaluate team members. Advanced problem-solving and decision-making skills, particularly in escalated or high-risk scenarios. Excellent written and verbal communication skills for cross-team collaboration and customer/regulatory escalations. Strong organizational and time-management skills with the ability to balance multiple priorities. Proficiency with servicing systems, credit bureau platforms (e.g., E-Oscar, DCM), and productivity tools (Microsoft Office/Google Workspace). In-depth understanding of servicing operations, including bankruptcy, foreclosure, probate, and regulatory compliance. Strong knowledge of federal and state regulations impacting servicing operations (e.g., FCRA, bankruptcy procedures, foreclosure laws). Familiarity with compliance, audit readiness, and risk management frameworks. Understanding performance metrics, SLA management, and reporting practices. Lead a team effectively by setting goals, monitoring performance, and providing feedback and development opportunities. Handle escalations with professionalism, discretion, and sound judgment. Drive process improvements by identifying inefficiencies and recommending/implementing solutions. Collaborate with cross-functional leadership (Legal, Compliance, Billing, Collections) to resolve systemic issues. Adapt to changing priorities and perform additional duties or special projects as assigned by leadership. Compensation: $70,000 - $80,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At Grow Financial Federal Credit Union, we believe in service - to our 300,000 members, 600 team members and local communities. We're not just your average bank. We're a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Our “work from where you do your best work” strategy provides flexibility to our team members - who currently reside across the U.S. - with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow - people, communities, money and dreams. Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Some of our Benefits/Perks: Medical/Dental/Vision Insurance Employee discount on loans Team members qualify for a discount on consumer loans. Tuition Reimbursement of up to $5,250 per year for full-time team members. Paid Time Off 15 days/year & over 10 Paid Holidays Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members. Retirement Benefits (401K) Grow matches up to 8% for team members. Growth Potential In-house training department dedicated to helping our team members reach their maximum potential. Responsibilities Responsible for the daily loan servicing operations for all performing loan products. Ensures accurate and compliant loan servicing practices, managing a dedicated team, and maintaining operational excellence. Demonstrates strong understanding of loan servicing processes, exceptional leadership skills, and a commitment to focus on providing first contact resolution and satisfactory member experience. Qualifications Required Skills & Experience Bachelor of Arts/Science degree in Business Administration, Finance or related field from an accredited university required, or four years of additional experience in lieu of a degree. Three years of experience working with loan products in the financial services industry required. Two years of experience in leadership required. Excellent communication, interpersonal, and problem-solving skills. Proven ability to collaboratively work in a team environment, as well as independently. In-depth knowledge of lending products, regulations and financial industry best practices. Detail-oriented and organized, with the ability to manage multiple priorities in a fast-paced environment. Proficiency in using banking software and Microsoft Office Suite. Physical Demands Must be able to sit, type and/or view computer monitor for extended periods of time. Must be able to read, write, speak and type English. Must be able to hear and use a telephone. Use of computer requires repetitive keystrokes. Work Environment This role is mostly remote, reports to a Grow location in Tampa, FL monthly. Flexible hours to meet business needs. Qualified candidates must live in the Tampa Bay area. Apply online today! An Equal Opportunity Employer Minorities/Females/Veteran/Disabled

We are seeking to fill the role of Customer Service Supervisor - Remote. The ideal candidate thrives in a fast-paced environment, excels in employee development, and enjoys collaborating with clients and internal business partners to achieve the best outcomes for homeowners. Responsibilities • Supervise the performance of Call Center Teams to ensure Customer Experience Specialists meet or exceed performance standards by reviewing all relevant daily, weekly, and monthly reports. • Manage daily operations of the customer service team and provide feedback by monitoring all correspondence, including chats and emails. • Oversee, mentor, advise, and develop Customer Experience Specialists while consistently upholding professional conduct and respect. • Analyze quality monitoring reports to identify and address employee development opportunities. • Manage administrative tasks related to Human Resources, including scheduling, processing time off reports, conducting performance reviews, ensuring timecard accuracy, and handling disciplinary actions. • Ensure thorough and precise documentation of all employee interactions / meetings and records. • Monitor and manage operational risks by ensuring key controls are effectively implemented. • Maintain expert knowledge in the Fair Credit Reporting Act guidelines. • Regularly review and comprehend departmental policies, procedures, training, communications, workflows, performance impacts, and implementation of new processes/strategies affecting the Call Center. • Handle escalated calls as needed and investigate / resolve customer complaints as applicable,while maintaining accurate reporting logs. • All other duties as assigned. Qualifications • High School Diploma or equivalent required. • Understanding of mortgage servicing: escrow, taxes, payment application. • Must be flexible, organized, and able to effectively manage time to prioritize daily assignments/priorities. • Proven leadership or managerial experience. • Expert and proven knowledge of customer service principles and practices. • Analytical ability to apply data and information to all processes and solutions. • Ability to provide consistent engagement in customer and brand experience. • Excellent verbal and written communication skills. • Excellent interpersonal communication skills. • Excellent attention to detail and accuracy. • Excellent analytical ability to detect problems in workflow. • Ability to work with determination while conducting research and awaiting results. • Ability to react effectively to change and manage other essential tasks as assigned. • Ability to multitask while meeting strict timelines and deadlines. • Ability to troubleshoot complex issues and deliver results quickly. • Highly advanced mortgage product knowledge required. Desired Skills and Qualifications • Bachelor's degree. • 5 years of supervisory experience, preferably in a call center. • Understanding of Home Equity Line of Credit (HELOC) servicing. Total Rewards LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Time Off: Paid holidays, vacation, and sick leave Retirement & Investment: Matching 401(k) plan and employee stock purchase plan Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth. Compensation Range: $52,400 - $88,000 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience. Build Your Future with LoanCare At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you'll find: A culture that helps you thrive, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to make a real impact in an industry that touches millions of lives If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. Work Conditions Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. Physical Demands Sitting up to 90% of the time Walking and standing up to 10% of the time Occasional lifting, stooping, kneeling, crouching, and reaching Equal Employment Opportunity LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Legal Entity: Honda Federal Credit Union Business Unit: Honda Federal Credit Union Department: Digital Services Division: 1CU Shift: 1st Workstyle: Remote Eligible up to 20% Career Level: 5 Job Grade: Exempt-4 Job Purpose The Digital Services Manager (DSM) oversees the digital banking strategy for Honda Federal Credit Union (HFCU), which encompasses online and mobile offerings to the benefit of HFCU members. The DSM is directly responsible for the overall performance of digital banking initiatives ranging from new product development, establishing digital banking key performance indicators, improving the member's online banking experience, aligning the strategic direction of the Digital Services department with HFCU's strategic objectives, securing the digital banking environment as well as performing complex data structuring and analysis. As a department manager, the DSM establishes operational digital banking standards and determines the priorities of the digital banking project pipeline. This position sets the policies and procedures for digital banking activities, ensures adherence to state and federal regulations, and identifies best practices to identify and mitigate risk associated with HFCU's digital banking environment. Key Accountabilities Develops and meets Digital Service department goals, budget and objectives as outlined in HFCU's annual strategic plan. Budget development and achievement requires an understanding of financial trends which impact digital banking strategies, member experience, and production objectives. Regularly reports variances and explanations for the variances to HFCU's Senior Management Team Actively participates in project implementation, including attending project team meetings, managing assigned projects and completing project deliverables. Identifies and creates strategic project initiatives to meet the changing technological landscape related to digital banking, artificial intelligence, and portfolio analytics. Creates new member-facing products or modifies current products to enhance HFCU value-added offerings Ensures compliance with all applicable laws, regulations, and best practices related to digital banking by developing internal policies and procedures. Keeps informed of changes in economic or market conditions that might impact the regulatory environment. Reviews and interprets regulatory changes and administers solutions or strategies to address laws impacting the digital banking environment Build and leverage relationships with external Business Partners and cross-functional stakeholders to both gain understanding of business objectives/obstacles and to facilitate execution of strategic direction Manage related Digital Services Business Partner recommendations, selection & assist with controlling costs Provides coaching, leadership and guidance to direct reports to maximize efficiency and effectiveness Talks with and listens to Associates and members, answers questions, addresses complaints, and resolves situations while using good judgment and instilling good will. Identifies goals and evaluates progress of Digital Services staff Manage the members digital interactions through Digital Banking and related mobile app review/ratings along with applicable member surveys and adjust the roadmap based on related analysis and actionable data Qualifications, Experience, and Skills Bachelor's degree in business, finance, information technology or a related field required MBA or equivalent work experience is preferred 5 or more years of experience in a financial institution in a digital banking, information technology, information security, or an operations environment 3 or more years of leadership experience in a financial institution or a technological organization 2 years of experience in business partner & vendor management ensuring products/services align with performance service level agreements, business goals and contractual commitments 2 years of experience around fintech/SaaS/cloud services, it network architecture, credit union business operations & related integrated touch points Ability to organize and effectively direct subordinates Ability to read, analyze, and interpret common financial and technical journals, financial reports and legal documents. Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to respond to common inquiries or complaints from credit union stakeholders Good oral and written communication skills, interpersonal skills, organizational skills required with a desire to maintain attention to detail and accuracy Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply such concepts to practical retail situations Self-starter, able to work autonomously Strong research, project management, business analyst & journey mapping skills Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: Remote Role! Based in Kansas with Travel Required All About the Role: The District Manager is responsible for driving profitable sales growth with major retail partners by developing strategic plans, managing product mix, and ensuring budget alignment. This role requires strong relationship-building skills, analytical thinking, and the ability to collaborate across internal teams and customer stakeholders to deliver exceptional results. Success depends on clear communication, problem-solving, and a proactive approach to managing sales performance and operational excellence. Key Responsibilities: Develop and execute sales strategies to achieve topline growth and profitability Collaborate with retail partners and internal teams to expand product assortment and support new product introductions (NPI) Analyze trends and performance metrics to create actionable plans that maximize sales and margin Coordinate training initiatives for retail sales teams to strengthen brand advocacy Partner with merchandising and marketing teams to develop promotional plans and improve key customer metrics Monitor open orders and backlogs to ensure timely fulfillment and customer satisfaction Prepare and deliver persuasive presentations and reporting for internal and external stakeholders Minimum Qualifications High school or GED 3 years of experience in sales, account management, or business Strong merchandising and consultative selling skills with a proven ability to close deals in B2B environments Ability to travel within assigned territory Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1

The Director, Patient Access Main/ED provides visible and proactive leadership to staff, management, internal partners, leaders, departments, and other key stakeholders across the organization. This role is responsible for patient access operations in the Main and Emergency Departments (ED) across multiple hospitals, including but not limited to referral management, patient access and scheduling, verification of benefits, and other operational areas supporting patient access initiatives, patient growth, and retention. This position champions efforts that improve processes and achieve the highest possible levels of customer experience, access, and satisfaction. The Director ensures alignment with organizational goals and holds significant accountability for achieving key metrics in quality, customer satisfaction, associate engagement, and leadership effectiveness. The ideal candidate will bring hands-on Main/ED leadership experience, strong change management skills, and a proven track record of improving quality metrics and developing high-performing teams. This leader must be highly organized, patient-focused, and adaptable to evolving needs, overseeing multiple hospitals while directing admitting and registration operations, improving patient satisfaction, ensuring throughput, maintaining regulatory compliance, and coaching leadership staff. Schedule flexibility is required due to 24/7 department operations. This position is based in an office environment with opportunities for remote work. MISSION, VALUES, and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Division Operations * Executes and translates high-level directives from the Vice President into actionable plans across numerous direct and indirect reports. * Directs, develops, and implements strategic and operational projects and processes either autonomously or through facilitation of cross-functional teams to achieve objectives efficiently. * Incorporates digital innovation, including AI and automation, to create more cost-efficient and patient-friendly workflows. * Analyzes Main/ED patient access data to identify trends, resolve bottlenecks, and implement improvements in processes and technology. * Reviews, establishes, and revises policies and procedures to enhance the effectiveness of access operations. * Collaborates cross-functionally with other departments and system teams to resolve systemic issues and enhance scheduling and registration processes, ensuring coordinated and convenient experiences for patients and providers. * Develops short- and long-term goals and objectives for Main/ED Access Services aligned with organizational strategy. * Develops, secures approval for, and manages departmental budgets to achieve financial and operational goals. * Directs and develops department managers and supervisors to ensure efficient operations and effective leadership across all hospital sites. * Interviews, hires, trains, evaluates, and manages staff performance, disciplines or discharges personnel when necessary. * Interprets and enforces established policies and procedures; recommends policy changes that enhance operational effectiveness. * Ensures all work meets established quality standards and that accurate information is delivered to appropriate departments promptly. Leadership * Leads workflow innovations, department initiatives, and system-level projects to improve access operations across Main and ED settings. * Proactively leads task forces and committees; represents Beacon Health System (BHS) at community or professional meetings. * Drives change initiatives, maintaining effectiveness when facing new structures, processes, or cultural shifts. * Partners collaboratively with stakeholders across BHS, including BMG departments, Patient Account Services, Medical Records, Information Systems, and others to ensure seamless communication and patient-centered operations. * Ensures quality, accuracy, and adherence to defined standards and expectations for Main/ED scheduling and registration. Financial Management * Meets or exceeds annual budgetary and operational goals. * Develops and implements cost-savings strategies and process improvements for Main/ED Access Services. Safety and Quality Improvements * Promotes and maintains a strong patient safety culture within Access Services. * Oversees active programs to improve quality, access, and customer service outcomes. * Maintains professional, safe, and compliant departmental operations. * Develops programs and services that enhance patient care and service delivery across Main and Emergency Department access points. Leadership Competencies * Drives Results: Consistently achieves results, even under challenging circumstances. * Customer Focus: Builds strong relationships and delivers customer-centric solutions. * Instills Trust: Gains confidence and trust through honesty, integrity, and authenticity. * Collaborates: Builds partnerships and works collaboratively to meet shared objectives. * Communicates Effectively: Conveys clear and tailored communication to diverse audiences. Organizational Responsibilities * Attends and participates in departmental meetings and is accountable for shared information. * Completes mandatory education, annual competencies, and department-specific training within established timeframes. * Meets annual employee health requirements and maintains all required certifications and licenses. * Consistently follows universal precautions, uses appropriate protective equipment, and practices ergonomic safety. * Adheres to all regulatory, compliance, and policy requirements. * Works flexible hours, including overtime or alternate shifts, as required by operational needs. Commitment to The Beacon Way * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. DEIB Commitment Beacon Health System is committed to delivering outstanding care, inspiring health, and connecting with heart by fostering diversity, equity, inclusion, and belonging in every aspect of our work. Education and Experience * Certified Healthcare Access Manager (CHAM) certification preferred, or willingness to obtain within two years. * Registered Nurse (RN) license preferred * Bachelor's degree required, Masters in Healthcare administration, public health or related field preferred. In lieu of a degree, candidates must have 7-10+ years of relevant experience. * Minimum of five to seven years of progressive healthcare leadership experience, including patient access or hospital registration operations. * Demonstrated expertise in complex project management and performance improvement. * Proven success leading cross-organizational collaboration and multi-sector coordination. * Hands-on leadership in hospital admitting and registration operations, including emergency department oversight, strongly preferred. Knowledge & Skills * Deep knowledge of Health Information Management, DRGs, Utilization Review, and healthcare regulatory requirements. * Strong analytical, critical thinking, and problem-solving skills. * Demonstrated administrative and managerial abilities to lead multiple organizational components and cohesive teams. * Effective interpersonal and communication skills with all levels of staff, physicians, and external partners. * In-depth understanding of payer regulations, collections, and healthcare reimbursement practices. * Proven ability to lead change, implement process improvements, and achieve measurable outcomes. * Maintains strict confidentiality and professional integrity. Working Conditions and Physical Demands * Primarily office-based, with potential for hybrid/remote work. * May require prolonged sitting and occasional lifting of records (less than 5 lbs). * Must possess the physical ability and stamina to perform essential functions.

External Description: Supervises a contact service center support team responsible for providing quality support to clients with transactions and resolving operational issues on a daily basis. Responsible for the achievement of team goals and objectives, talent management, and supervision of team members. Responsibilities Coordinates and directs the daily operations of a contact service center team. Monitors work metrics and standards; resolves team issues as required. Resolves routine client issues or inquires as needed. Maintains relationships with other business departments to report client trends and needs; may use knowledge of client issues to contribute to business development efforts. Manages internal activities and initiatives designed to improve the client experience. Reviews trend analysis of problems reported, identifies the root cause of the problems, and recommends resulting improvements. Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. Has accountability for the human resources activities within the team (hiring, discipline, firing). May have financial/budgetary responsibility for the team. Qualifications Required: Bachelor's degree or the equivalent combination of education and relevant experience AND 3+ years of total relevant work experience Series 7 and 63 licenses are required to be obtained within designated window opened upon job entry date Preferred: Strong ability to coach associates and drive performance Ability to prioritize and have a strong time management process Ability to be a team player and work in a fast paced environment FINRA Requirements FINRA licenses are required and will be supported for this role. Work Flexibility This role is eligible for hybrid work, with up to two days per week from home. City: State: Community / Marketing Title: Supervisor, Retail Investment Services Company Profile: Location_formattedLocationLong: Colorado, US CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Card Services Supervisor - Card Services Department; Home Office Branch Banking • Full-Time • Cards Services Scott Credit Union is hiring a Cards Services Supervisor in Edwardsville, IL to lead key initiatives that elevate our brand and strengthen our connection with the community. We're looking for someone who excels at driving projects from concept to completion, solving complex challenges, and ensuring cross-functional collaboration. If you thrive in a fast-paced, service driven environment and are passionate about delivering impactful results, we'd love to have you no our award-winning team. Schedule: Full-time | Monday-Friday Work Location Status: Fully on-site for the first 30-90 days at the Edwardsville, IL Headquarters. After successful completion of probationary period, position may be eligible for hybrid or remote work. *Employees in hybrid or remote roles may be required to return on-site periodically for meetings, events, or other work-related needs as determined by their manager. About the Role The Card Services Supervisor is responsible for supervision of the daily activities of card operations for debit, credit and gift card products including fraud and disputes. In partnership with the Card Services Manager, this leader is accountable to deliver best in class member satisfaction, create and maintain innovative member experiences that drives increased card growth and utilization, and delivers cost-effectiveness and operational simplifications across all functional areas of the credit and debit card portfolio. This position will deliver strong operating results while ensuring compliance with regulatory, legal, and other statutory requirements. Responsible for engaging with product and internal partners to ensure SCU's card operational functions are monitored and managed to expected service levels established with current card provider. This includes providing operational support to the Card Services Manager and ensures alignment with the department's strategic goals. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Provide day-to-day supervision and management of card operations including the maintenance of card issuance, disputes, billing, and reporting. Partner with vendors to effectively address operational business requirements and ensure vendors meet service level objectives. Partner with Risk Management, Compliance, and card provider on fraud monitoring and reporting and contributes to new and revised rules for fraud prevention. Ensure compliance and regulatory requirements are met. Review operating practices and procedures, implement processes to increase service quality, reduce risk and establish or improve internal controls. Develops and maintains operational dashboards and metric recommendations in support of analyzing and evaluating operational performance. What You Bring High school diploma or equivalent. Minimum three years' experience working with debit and credit cards in a cards department or similar experience. Minimum two years' managing or supervising experience. Experience with state and federal debit and credit card rules and regulations. Personal computer experience to include Microsoft Windows Applications. Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolves Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. debit card operations; credit card operations; card services; payment processing; payment operations; dispute resolution; fraud prevention; cardholder services; financial services; banking operations; financial institution; customer service; retail banking;

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools. The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division. **Overall responsibilities:** + Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients. + Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction. + Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented. + Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility. + Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs. + The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools. + The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success. + The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions. + The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions **Qualifications:** + Strong track record of identifying and closing complex B2B deals with proven results + Effective communication skills taking a consultative approach to service, sell, entrench and drive success + Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions + Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals + Strong interpersonal skills to identify and share best practices + Experienced at leading and executing on sales strategies, presentations and subsequent negotiations + Strong financial and analytical skills + Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling + Proven as tenacious, focused and results-oriented + Must be able to work in a virtual environment **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25022862

We are seeking an experienced manager to lead our established Service Desk team. The ideal candidate will be a strategic leader with a vision for motivating the team to deliver world-class service. As the Service Desk Manager, they will collaborate with IT colleagues to identify and implement opportunities for efficiency and excellence, aiming to achieve tasks more effectively and promptly. In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Workplace Operations & Support Manager position at the Vice President level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on. Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: * Oversee the Service Desk site, with responsibility for managing 30 to 60 employees and contractors involved in level 1 and level 2 support, knowledge management, major incident management, reporting, and training * Convey vision, goals and direction for the team * Define overall strategy and direction * Lead decisively and empower the team * Promote innovation and process improvement * Responsible for overseeing recruitment processes and managing employee performance * Anticipate change impact and implement solutions to reduce its effects * Identify opportunities for efficiency improvement and automation * Drive Service Desk KPI's and metrics * Compile and provide reporting to Senior Management What you'll bring to the role: * Excellent written and oral communication skills required * Experience with Microsoft Office products, Windows 10, and general office computing tools required * 6+ years call-center management experience or equivalent required in a technical or customer service field * Previous Service Desk experience expected * College degree or equivalent experience required * Excellent problem-solving skills required * Experience with financial service firms a plus, but not required WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

The Commercial and Small Business Closing Assistant Manager will lead a team environment by coordinating and leading the loan closing process for commercial and small business loans as well as facilitate the loan closing process for transactions with documentation prepared by external legal counsel. This position will effectively manage the closing team to ensure time lines meet service standards. Must have leadership experience as well as strong knowledge and background in the key documentation elements of complex lending arrangements. Essential Functions * Conduct, or participate in, the hiring, coaching, developing and supervising of team members; conducting one-on-one progress and coaching sessions as needed, and identifying and training team members that demonstrate high potential to ensure appropriate succession planning * Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting * Daily management of Closing Desk team members to ensure timely completion of all tasks/workflows. Including review of all loan documentation (originated and broadly syndicated loans) * Manage and ensure all legal, credit, collateral, and regulatory requirements are included in documentation * Ensure team has complete review of all approved terms and conditions and appropriately documented in accordance with established procedures * Ensure staff is managing title company process on originated loans and communicating with borrower to see that all title requirements are met at closing * Ensure total document and data integrity attributes to comply with CECL data points * Meet performance metrics for headcount, Service Level Agreements and efficiency; Manage, research and remediate inquires and complaints from internal and external customers within established Service Level Agreements (SLAs) * Monitor and resolve issues and establish appropriate controls over the use of the core and ancillary systems to comply with audit requirements * Lead and oversee activities related to documentation, and monitoring tasks * Train new hires to ensure consistency and standardization in the closing process * Engage with Credit Managers, Portfolio Managers, and Underwriters to collaboratively support customer's request * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH * 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH * HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY * 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA * 101 East Main Street Mount Joy, PA 17552 WARREN, PA * 100 Liberty Street Warren, PA 16365 ERIE, PA * 800 State Street Erie, PA 16501 PITTSBURGH, PA * Bellevue 532 Lincoln Avenue Bellevue, PA 15202 * Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN * 11 Municipal Drive Suite 150 Fishers, IN 46037 Qualifications * Bachelor's Degree Business, Business Law, or Paralegal Program preferred * 3 years Commercial Loan experience #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals. The Commercial, Wealth, & Technology (CWT) Business Manager is responsible for driving organizational efficiency, accountability, and communication across the CWT business unit. This role partners closely with the EVP of CWT and other senior leaders to lead organizational operating rhythms, enhance performance visibility, and steward culture while enabling strategic execution and alignment. A successful candidate will have: The drive to take on new opportunities and tough challenges with a sense of urgency and a can-do attitude Experience providing direction, delegating, and removing obstacles to get work done Demonstrated ability to anticipate and balance the needs of multiple stakeholders The ability to effectively build and maintain relationships with Emprise associates, vendors, and professional contacts An attitude and aptitude of continuous improvement An understanding of and commitment to our values Essential functions of the role: Leadership & Organizational Cadence Define and administer CWT operating rhythms and organizational cadence designed to enhance efficiency, accountability, and alignment across the business unit. Coordinate CWT staff and senior leadership meeting design, agendas, purpose, and outcomes. Act as a thought partner to the EVP and CWT leadership team on product roadmaps, bank priorities, and growth opportunities. Accountability & Performance Management Identify, capture, and manage organizational priorities and actions, ensuring closed-loop execution and accountability. Oversee organizational updates and weekly progress reporting, including consolidated reports for the EVP level. Collaborate with Data & AI and CWT leaders to develop reporting tools and dashboards that measure organizational performance. Strategic Projects & Execution Lead time-sensitive, high-impact projects that cut across the business unit and require swift execution with clear accountability. Serve as the primary point of integration for CWT leadership during annual strategic planning and budgeting processes. Develop materials and positioning for board meetings, regulatory interactions, or key partner updates. Communication & Culture Develop executive materials, summaries, and key updates in partnership with the EVP, CWT. Develop and manage communication across the business unit in collaboration with the EVP and Employee Communications. Help steward culture within CWT by fostering connectedness, alignment, and clear communication channels. Other duties as assigned within the scope and responsibility of the job Requirements Bachelor's degree or level of education that, together with industry experience, enables the applicant to meet the job requirements. 5-10+ years of experience in program delivery, implementations, or product enablement within financial services, payments, or fintech. Strong knowledge of sponsor bank partnership models, payments ecosystems, card networks, processors, and regulatory/compliance requirements. Exceptional leadership, stakeholder management, and communication skills. Experience building scalable frameworks and driving process automation. Proficiency with larger server-based applications and typical desktop software. Benefits In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates! At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply. To learn more, please visit our website at ******************** Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace. Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.

**Introduction:** Join our dedicated team as a Sr. CAD Technician, where you will create detailed construction plans using AutoCAD and/or MicroStation for civil, structural, mechanical, electrical, and pipeline projects. This role ensures drawings meet client specifications and design coordinator instructions. **Responsibilities:** Join our dynamic design team as a Sr. CAD Technician and bring ideas to life! In this role, you'll create and refine detailed drawings using AutoCAD and MicroStation, transforming data from surveys, GIS, and field notes into accurate, high-quality plans. You'll collaborate closely with engineers and designers, prepare complete drawing packages for client submittals, and ensure every detail meets industry and client standards. Beyond technical excellence, you'll mentor junior staff, contribute to innovative solutions, and play a key role in delivering projects on time and within budget. If you're passionate about precision, creativity, and teamwork, this is your opportunity to make an impact! **What We Offer:** + A supportive and inclusive work environment that values diversity and encourages innovation. + Opportunities for professional growth and career development. + Competitive salary and comprehensive benefits package, including generous paid time off, retirement program with a company match, tuition reimbursement, and flexible work schedules. + Benefits offered include company-sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full-time employees are eligible to earn PTO hours. May be eligible for a discretionary bonus as determined by the company. **Minimum Requirements:** + Associate of Applied Science degree (AAS) in Design and Drafting Technology, CAD Certification or equivalent prior work experience + 2-4 years of experience in the design and drafting field with some Utilities industry knowledge + **Proficient in AutoCAD** , including X-Refs, Sheet Set Manager, fields, aerial tracing, basemapping, and understanding of coordinate systems. **Preferred Qualifications:** + Experience with Civil Design/Gas Distribution Systems + Basic knowledge of advanced CAD software, such as Civil3D. + **Ability to thrive in a fast-paced environment** while delivering accurate, high-quality drawings and collaborating effectively with the team **Why Join Us?** At ENTRUST Solutions Group, we are a community of over 3,000 dedicated professionals committed to our clients and each other. As an ENR Top 100 company, we provide comprehensive engineering, consulting, and automation services to various industries, including gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. We are a forward-thinking organization dedicated to leveraging cutting-edge technology to drive success. We are committed to fostering a culture of innovation and continuous improvement. We believe in fostering a culture of inclusivity and respect, where everyone feels valued and empowered to contribute their unique perspectives. If you are passionate about Design/Drafting and looking for a place to grow your career, we would love to hear from you! **Explore More Opportunities:** Not quite the right fit? Check out all our openings at ENTRUST Solutions Group Careers (******************************** . To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at: ****************************************************** _ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law._ _Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group._ _\#LI-Remote_ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The Commercial and Small Business Closing Assistant Manager will lead a team environment by coordinating and leading the loan closing process for commercial and small business loans as well as facilitate the loan closing process for transactions with documentation prepared by external legal counsel. This position will effectively manage the closing team to ensure time lines meet service standards. Must have leadership experience as well as strong knowledge and background in the key documentation elements of complex lending arrangements. Essential Functions * Conduct, or participate in, the hiring, coaching, developing and supervising of team members; conducting one-on-one progress and coaching sessions as needed, and identifying and training team members that demonstrate high potential to ensure appropriate succession planning * Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting * Daily management of Closing Desk team members to ensure timely completion of all tasks/workflows. Including review of all loan documentation (originated and broadly syndicated loans) * Manage and ensure all legal, credit, collateral, and regulatory requirements are included in documentation * Ensure team has complete review of all approved terms and conditions and appropriately documented in accordance with established procedures * Ensure staff is managing title company process on originated loans and communicating with borrower to see that all title requirements are met at closing * Ensure total document and data integrity attributes to comply with CECL data points * Meet performance metrics for headcount, Service Level Agreements and efficiency; Manage, research and remediate inquires and complaints from internal and external customers within established Service Level Agreements (SLAs) * Monitor and resolve issues and establish appropriate controls over the use of the core and ancillary systems to comply with audit requirements * Lead and oversee activities related to documentation, and monitoring tasks * Train new hires to ensure consistency and standardization in the closing process * Engage with Credit Managers, Portfolio Managers, and Underwriters to collaboratively support customer's request * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH * 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH * HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY * 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA * 101 East Main Street Mount Joy, PA 17552 WARREN, PA * 100 Liberty Street Warren, PA 16365 ERIE, PA * 800 State Street Erie, PA 16501 PITTSBURGH, PA * Bellevue 532 Lincoln Avenue Bellevue, PA 15202 * Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN * 11 Municipal Drive Suite 150 Fishers, IN 46037 Qualifications * Bachelor's Degree Business, Business Law, or Paralegal Program preferred * 3 years Commercial Loan experience #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.