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Dispatcher jobs at J W Logistics Inc

- 21 jobs
  • Dispatcher

    Jw Logistics Operations 3.8company rating

    Dispatcher job at J W Logistics Inc

    Job Details OKC - Oklahoma City OK - Oklahoma City, OK Full Time High School $20.00 - $22.00 Hourly None Any TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.
    $20-22 hourly 60d+ ago
  • Dispatcher

    Jw Logistics Operations 3.8company rating

    Dispatcher job at J W Logistics Inc

    Job Details SEA - Seattle WA - Kent, WA Full Time High School $18.00 - $21.00 Hourly None Graveyard TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.
    $18-21 hourly 60d+ ago
  • Dispatcher

    Zum 4.4company rating

    Spokane, WA jobs

    Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation. Responsibilities: * Direct and monitor daily assignments; schedule drivers and assign vehicles to ensure daily coverage of all routes * Ensure direct and indirect daily activities of drivers are assigned and accomplished on time * Communicate all relevant details of driving assignments to drivers to ensure proper execution * Assist drivers with routing directions and direct them to perform special services when required * Respond to emergency calls, facilitate emergency response network, coordinate mechanical service repair, and assign replacement buses and drivers when there is a problem on a route * Notify stakeholders and location personnel of all changes in route assignments, emergency situations, accidents, breakdowns, or any other event that will disrupt service * Maintain route documentation and records (relevant contract requirements, customer information, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements * Coordinate vehicle service and mechanical repairs with the Maintenance Supervisor to assure uninterrupted service delivery * Maintain high compliance to dispatch standard operating procedures * Handle customer concerns and requests for information in an expeditious and professional manner * Escalate unresolved issues to management as appropriate Requirements: * High School graduate or equivalent * Excellent computer skills with knowledge of Word, Excel, and Outlook; and knowledge of basic office equipment * Demonstrated ten-key and data entry skills; with the ability to maintain accuracy and speed * Basic clerical and math skills * Excellent oral and written communication skills with excellent interpersonal skills * Computer literacy, preferably in word processing and spreadsheets * Excellent oral communication skills to respond and present professionally to callers and visitors * Prioritization, organization, coordination, and time management skills to develop and maintain manual and computerized filing systems, coordinate and prioritize multiple tasks to meet deadlines, and apply protocols to coordinate the flow of materials and correspondence in the Department * Demonstrated ability to effectively and diplomatically handle a wide range of demanding inquiries from a variety of internal and external sources $29 - $31 an hour The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is $29-31/Hr. Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $29-31 hourly 4d ago
  • Dispatcher

    ZŪM 4.4company rating

    Spokane, WA jobs

    Job DescriptionZūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.Responsibilities: Direct and monitor daily assignments; schedule drivers and assign vehicles to ensure daily coverage of all routes Ensure direct and indirect daily activities of drivers are assigned and accomplished on time Communicate all relevant details of driving assignments to drivers to ensure proper execution Assist drivers with routing directions and direct them to perform special services when required Respond to emergency calls, facilitate emergency response network, coordinate mechanical service repair, and assign replacement buses and drivers when there is a problem on a route Notify stakeholders and location personnel of all changes in route assignments, emergency situations, accidents, breakdowns, or any other event that will disrupt service Maintain route documentation and records (relevant contract requirements, customer information, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements Coordinate vehicle service and mechanical repairs with the Maintenance Supervisor to assure uninterrupted service delivery Maintain high compliance to dispatch standard operating procedures Handle customer concerns and requests for information in an expeditious and professional manner Escalate unresolved issues to management as appropriate Requirements: High School graduate or equivalent Excellent computer skills with knowledge of Word, Excel, and Outlook; and knowledge of basic office equipment Demonstrated ten-key and data entry skills; with the ability to maintain accuracy and speed Basic clerical and math skills Excellent oral and written communication skills with excellent interpersonal skills Computer literacy, preferably in word processing and spreadsheets Excellent oral communication skills to respond and present professionally to callers and visitors Prioritization, organization, coordination, and time management skills to develop and maintain manual and computerized filing systems, coordinate and prioritize multiple tasks to meet deadlines, and apply protocols to coordinate the flow of materials and correspondence in the Department Demonstrated ability to effectively and diplomatically handle a wide range of demanding inquiries from a variety of internal and external sources The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is $29-31/Hr. Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $29-31 hourly 5d ago
  • Dispatcher

    Providence 3.6company rating

    Spokane, WA jobs

    The Dispatcher is part of INWA Security operations, which is responsible for providing a centralized location for collecting, processing, documenting and disseminating information as it relates to routine and emergency calls for service in the INWA Region. The role operates much like a public 911 center but additionally monitors high risk areas through the use of CCTV, alarms and access control systems. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Within 90 days of hire: AVADE level 1 (de-escalation) Preferred Qualifications: Associate's Degree 1 year of experience working in environment with urgent or emergency conditions. 1 year of Health care experience. 1 year of experience in dispatching environment experience. 6 months of experience with 2-way radio systems. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
    $35k-44k yearly est. Auto-Apply 57d ago
  • Dispatcher

    Augment 3.5company rating

    Kirkland, WA jobs

    Job Details Kirkland, WA None $18.00 - $21.00 Hourly None DispatcherDescription Join Augment and Help Keep America's Waste Trucks Moving At Augment Human Resource Services, we provide high-volume staffing solutions for the waste, recycling, and environmental services industry. Our people power the daily operations that keep neighborhoods clean and communities running. We're hiring a Dispatcher to coordinate daily route operations for drivers servicing residential, commercial, and industrial waste accounts. In this critical role, you'll be the communication hub between drivers, supervisors, and customers-making sure service runs safely, efficiently, and on time. What You'll Do As a Dispatcher, you'll play a vital role in managing the logistics behind waste collection. You'll schedule drivers, monitor routes, respond to issues in real-time, and support both field operations and customer service teams. Key Responsibilities: Dispatch drivers to assigned routes and monitor real-time progress to ensure service completion. Adjust schedules and routes as needed to accommodate staffing levels, equipment availability, and service priorities. Act as the main point of contact for drivers throughout the day; communicate route changes, delays, or safety concerns. Track and input route data into dispatching systems or software. Respond to service inquiries, customer complaints, or missed pickups by coordinating corrective action with drivers and supervisors. Maintain accurate logs of driver hours, service incidents, and daily activities. Communicate with maintenance and operations teams regarding equipment status or breakdowns. Ensure compliance with DOT regulations and company safety policies Qualifications What You Bring to the Table Experience: 1+ year of experience in dispatch, routing, or logistics preferred-waste industry experience is a strong plus. Skills: Strong communication and coordination skills. Ability to multi-task and work in a fast-paced environment. Familiar with dispatching software, GPS tracking tools, or routing platforms. Problem-solving mindset and ability to make decisions under pressure. Requirements: High school diploma or GED required. Must pass a background check and drug screen. Bilingual (English/Spanish) a plus but not required. Why Work with Augment? Weekly pay and consistent full-time hours Work with nationally recognized waste & recycling companies Career growth in a stable, essential industry Hands-on support from a dedicated staffing team Help keep critical services running in your community Apply Now - Be the Voice Behind the Fleet If you're organized, quick-thinking, and ready to take charge of the day-to-day operations that keep waste moving, Augment wants you on our team. Apply today to get started.
    $18-21 hourly 58d ago
  • Weekend Dispatcher - Sarasota

    Wrench Group 4.6company rating

    Sarasota, FL jobs

    Cool Today is Now Hiring Dispatchers! Competitive Pay & Full Benefits! Exceptional Work Life Balance! Looking to work for a company that puts people first? Does a robust benefits package sound too good to be true? Want to enrich your own growth with company paid professional development? What about working in a fun and collaborative environment? Perhaps 401K match means the most to you? Cool Today is hiring Representatives to join our team of creative and energetic employees. We are dedicated to delivering the best customer service experience every day. We are Florida's premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members and community What's in it For Me? Schedule: Friday, Saturday, Sunday and Monday - 9am to 8pm Market Value Compensation ($18HR-$22HR DOE) Robust PTO Plan Health, Vision and Dental plans for you and your family to choose from 401K Retirement Plan with company match up to 30% Life Insurance, Short-Term and Long-Term Disability Special Program Options: FSA, EPA, Legal Services, and Identity Theft Continuous Training for your Professional Development Working in a dynamic, collaborative, and fun environment Coached and supported career growth Responsibilities What Will I Do? Schedule and monitor daily technician schedule Dispatch work orders to field technicians according to priority and location Receive and record completed work orders from the field technicians Contact customers to confirm next-day appointments Communicate with field personnel via Outlook Handle paperwork for assigned departments and technicians Maintain accurate technician database Coordinate parts scheduling Answer general questions regarding rebates, system operations, warranties, etc. from customers Qualifications Do I have What it Takes? High School Diploma or GED preferred Minimum 1 year of dispatching experience, preferably in HVAC, Plumbing, or a related industry Basic computer proficiency, particularly with Microsoft applications Experience with Service Titan is a plus Must be able to work evenings and weekends MUST have Experience(Trades Dispatching preferred) Service Titan Experience a PLUS. Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
    $18 hourly Auto-Apply 60d+ ago
  • Dispatcher

    Sila Services 4.3company rating

    Manassas, VA jobs

    Hiring: Dispatcher - Generous Benefits! Ready for a rewarding career where you're more than just a number? Join our tight-knit team and become part of our success story that's been going strong since 1982! My Plumber Plus a local legend, known for our top-notch service and unwavering commitment to customer satisfaction. Work for a company that is supportive and fun and wants to see you grow in your career.Success as a Dispatcher involves efficiently coordinating customer requests with service technicians, ensuring timely and satisfactory resolutions. A successful Dispatcher excels in prioritizing tasks, managing schedules, and communicating effectively to maintain smooth operations and high customer satisfaction. Schedule: 10:30am-7pm 4 days during the week and 1 day working on a weekend. What can they do for you?Competitive wage of $20 - $21/hour DOE!Health InsuranceVision and Dental insurance 401k with company match Paid vacation Provide stability - over 30% of their staff have been employed for 10 years or longer.We've been in business for 40 years and have 5-star reviews.Ongoing training and professional development.Box seats to the Caps and Jiffy Lube Live for employees to enjoy!Team events for employees and their families. As a Dispatcher you'll have:A proven track record in customer service/dispatch.At least 2 years of Dispatch experience in a residential home service setting.Highly organized with exceptional follow-through abilities.Strong verbal and written communication.Ability to build trust, diffuse conflict and hold others accountable. As a Dispatcher you'll need to:Learn the business and learn how to prioritize the most urgent customer calls.Optimize the usage of your technicians by assigning them to the appropriate calls.Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.Participate in training so that you grow and develop as a professional.Update customers throughout the day on the technician's progress.Learn the call script to sound professional and authentic when speaking with our customers.Maintain and update our customer database with complete and accurate information.Learn to use Service Titan software.Respond to customer requests, resolve issues, and promote the brand.Adhere to the company's plan for resolving customer complaints quickly and favorably.Be a part of a dynamic and growing organization where your skills and dedication will make a significant impact. All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected categories. We are an equal-opportunity employer. A pre-employment background check and drug screen are required to be considered for this position. Job OverviewWe are seeking a dedicated and detail-oriented Dispatcher to join our logistics team. The ideal candidate will play a crucial role in coordinating transportation operations, ensuring timely delivery of freight, and maintaining effective communication with drivers and clients. This position requires strong organizational skills, proficiency in transportation management systems, and the ability to thrive in a fast-paced environment. DutiesCoordinate and schedule shipments, ensuring efficient routing and timely deliveries.Utilize SyteLine and other transportation management systems to track shipments and manage logistics.Maintain communication with drivers to provide updates on routes, schedules, and any changes.Monitor fleet performance using GPS technology to optimize delivery efficiency.Handle customer inquiries professionally, demonstrating excellent phone etiquette.Collaborate with third-party logistics (3PL) providers to ensure seamless operations.Analyze data related to dispatching and logistics to identify areas for improvement.Maintain accurate records of all dispatch activities and freight movements. ExperiencePrevious experience in dispatching or logistics is preferred.Familiarity with fleet management practices and tools is advantageous.Knowledge of GIS (Geographic Information Systems) is a plus.Strong problem-solving skills and the ability to work under pressure.Excellent communication skills, both verbal and written.Proficiency in using technology for tracking and managing transportation operations.Join our team as a Dispatcher, where your expertise will contribute to the success of our logistics operations while providing exceptional service to our clients.
    $20-21 hourly Auto-Apply 60d+ ago
  • Ready Mix Dispatcher (Salaried Position)

    HRM Concrete LLC 3.8company rating

    Baton Rouge, LA jobs

    Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Job Title: Ready Mix Dispatcher Location: Baton Rouge, LA Company: HRM Concrete About Us: HRM Concrete is a leading provider of concrete solutions, committed to delivering high-quality products and exceptional service to our customers. We are looking for an organized and detail-oriented Ready Mix Dispatcher to join our team and ensure efficient scheduling and delivery of our concrete products. Job Description: As a Ready Mix Dispatcher at HRM Concrete, you will be responsible for coordinating the scheduling and dispatching of ready mix trucks to various job sites. This position requires excellent communication skills, the ability to multitask, and a strong understanding of logistics and customer service. Key Responsibilities: Schedule and dispatch ready mix trucks to ensure timely delivery of concrete to job sites. Communicate with drivers, customers, and plant personnel to coordinate delivery schedules. Monitor and adjust schedules based on traffic, weather, and job site conditions. Maintain accurate records of deliveries, driver logs, and job site information. Address and resolve customer inquiries and issues in a professional and timely manner. Ensure compliance with all safety regulations and company policies. Perform routine checks on delivery status and driver performance. Collaborate with the sales team to meet customer needs and expectations. Qualifications: High school diploma or equivalent; additional education or training in logistics or related field is a plus. Minimum of 2 years of experience in dispatching, preferably in the concrete or construction industry. Strong organizational and multitasking skills. Excellent communication and customer service skills. Proficiency with dispatching software and Microsoft Office Suite. Ability to work in a fast-paced environment and handle stressful situations. Knowledge of local geography and traffic patterns. Ability to work flexible hours, including early mornings, late evenings, and weekends as needed. Benefits: Competitive pay Health, Dental, Vision, and 401K insurance after 60 days Accrued vacation and sick time Paid holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day HRM Concrete is an Equal Opportunity Employer.
    $24k-31k yearly est. 1d ago
  • Dispatcher

    Crane Worldwide Logistics 4.6company rating

    Lebanon, TN jobs

    ESSENTIAL JOB FUNCTIONS Ensures Client needs and commitments are met Dispatch drivers and respond to Drivers calls Ensure compliance with DOT regulations Notify drivers of assignments and direct their activities to ensure cargo is picked up and delivered Maintain information on shipments and ensures proper paperwork required Update data base on all dispatched move Other duties as assigned OTHER SKILLS/ABILITIES Knowledge of local geographic market. Accurate typing skills and/or data entry skills. Ability to add, subtract, multiply and divide. Responds promptly and professionally to client needs. Read, comprehend and complete basic checklists, forms or other related documents. Identifies and resolves problems in a timely manner. Ability to lift and/or move up to 50 lbs. Good vision and depth perception required. PHYSICAL REQUIREMENTS Talking, hearing and using hands to operate computer equipment Vision abilities required by this job include close vision and the ability to adjust focus Job may require extended sitting or standing, use of standard office equipment. EDUCATION AND EXPERIENCE High School Diploma or GED Minimum 1 to 3 years, related experience. Minimum 1 year of industry experience preferred. Certifications & Licenses Professional certification may be required in some areas. WHY SHOULD YOU WORK FOR CRANE? At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work. We offer: Quarterly Incentive Plan 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use Excellent Medical, Dental and Vision benefits Tuition Reimbursement for education related to your job Employee Referral Bonuses Employee Recognition and Rewards Program Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities Employee Discounts Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates Come join the leader in logistics and take your career in the right direction. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify Check. More Information: *************************** Company benefits are contingent upon meeting eligibility requirements and plan conditions.
    $26k-33k yearly est. 18d ago
  • SECURITY OPERATIONS DISPATCHER Las Vegas, NV

    Bedrock 4.7company rating

    Las Vegas, NV jobs

    SORSEN is a premier provider of security services, including security guard operations, mobile patrol, corporate security, and special event staffing. Our core mission is to safeguard the lives, privacy, assets, and property of our clients. As a member of our team, you will play a critical role in maintaining a safe and secure environment, with opportunities to advance your career within the security industry. Our organization prides itself on professionalism, integrity, and operational excellence. With a focus on proactive risk management and rapid incident response, we serve as a trusted security partner to property owners, businesses, and community stakeholders. As we continue to expand our operations, we seek highly motivated and dependable team members who share our commitment to safety, accountability, and superior client service. Job Description We are actively seeking a detail-oriented, calm-under-pressure Security Operations Dispatcher to join our dispatch team. This critical role serves as the central point of coordination for all field operations, responsible for monitoring security systems, dispatching personnel, and ensuring seamless communication between clients, field personnel, and emergency services. Key Responsibilities: Alarm Monitoring & Emergency Dispatch: Monitor and respond to multiple alarm and surveillance systems in real-time. Verify alarms, determine priority levels, and dispatch appropriate security personnel. Coordinate with emergency responders when required. Incident Documentation & Reporting: Accurately document all incidents, calls, and dispatch activities in the dispatch software system. Maintain detailed shift logs and generate incident reports for internal and client use. Operational Coordination: Oversee shift changes, fill coverage gaps, and coordinate backup responses as needed. Relay critical information during shift turnovers using standardized pass-down procedures. Client & Field Communication: Provide timely, professional updates to clients, property managers, and stakeholders. Maintain clear and courteous communication with field officers and supervisors throughout the shift. Team Collaboration: Work in coordination with fellow dispatchers, supervisors, and managers to ensure operational efficiency. Participate in periodic training, debriefs, and performance evaluations. Shift Coverage: Coverage is required seven days per week, including evenings, overnights, weekends, and holidays. Holidays require mandatory coverage with premium pay. Qualifications Required: High school diploma or equivalent. Proven ability to multitask effectively and remain composed in high-pressure situations. Excellent verbal and written communication skills. Proficiency with dispatch software, computer applications, and multi-line phone systems. Strong attention to detail and organizational skills. Availability for evening, overnight, weekend, and holiday shifts. Reliable transportation and personal phone access. Preferred: Prior experience in security operations, emergency dispatching (police/fire/EMS), or 911 call centers. Familiarity with GPS tracking, CAD systems, and alarm monitoring platforms. Working knowledge of security industry protocols and emergency response procedures. Certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent. Additional Information Why Join Our Team? Be part of a high-performing, mission-driven team with a direct impact on public safety and client security. Competitive compensation with shift differentials and performance-based reviews. Opportunities for career advancement within dispatch operations and supervisory roles. Fast-paced, collaborative work environment focused on accountability, professionalism, and operational excellence. Equal Opportunity Employer: SORSEN is an equal opportunity employer. We are committed to fostering a diverse, inclusive, and respectful workplace environment for all employees.
    $35k-48k yearly est. 14h ago
  • Dispatch Supervisor

    Crane Worldwide Logistics 4.6company rating

    San Antonio, TX jobs

    Essential Job Functions Ensure execution of daily operations within the department Review & audit drivers logs and inspections Work closely with Safety & Compliance Accountable for production, supervision and discipline of employees Monitor and evaluate employees based on goals and standards Enforce policy and procedure compliance Coordinate with other departments within the company Respond to & solve problems Train employees on job specific duties Make suggestions and show initiative for process improvements Effectively communicate with drivers, clients, vendors and employees Assist Operations Manager with planning and budget process. Other duties as assigned. Other Skills & Abilities Problem solving- identifies and resolves problems in a timely manner Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness. Physical Requirements Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components. Sitting for extended periods of time Walking within the warehouse and inspecting freight Vision abilities required by this job include close vision and the ability to adjust focus. Education & Experience High school diploma or GED Required Four years industry experience required. Two years supervisory required. WHY SHOULD YOU WORK FOR CRANE? At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work. We offer: Quarterly Incentive Plan 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use Excellent Medical, Dental and Vision benefits Tuition Reimbursement for education related to your job Employee Referral Bonuses Employee Recognition and Rewards Program Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities Employee Discounts Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates Come join the leader in logistics and take your career in the right direction. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify Check. More Information: *************************** Company benefits are contingent upon meeting eligibility requirements and plan conditions.
    $28k-38k yearly est. 21d ago
  • Dispatcher

    Equipmentshare 3.9company rating

    Fort Worth, TX jobs

    Build the Future with Us - EquipmentShare is Hiring a Dispatcher At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We're hiring a Dispatcher at our rental facility in Fort Worth, TX, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances) Primary Responsibilities Maintain high level of customer service with all customers Coordinate and initiate customer dispatch requests and changes with sales team and other departments Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers Monitor drivers hours and scheduling for availability to cover delivery responsibilities Why EquipmentShare? Because we do things differently - and we think you'll feel it from day one. We're a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn't just run our business - it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports you , and you drive us forward. We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take pride in doing meaningful work and want to be part of building something special. Perks & Benefits Monthly Family Dinner Night - We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply Competitive compensation Full medical, dental, and vision coverage for full-time employees Generous PTO + paid holidays 401(k) + company match Tool and boot reimbursements (role dependent) Gym membership stipend + wellness programs (earn PTO and prizes!) Company events, food truck nights, and monthly team dinners 16 hours of paid volunteer time per year - give back to the community you call home Career advancement, leadership training, and professional development opportunities Access to industry leading diagnostic tools About You You want to be part of a team that's not just changing an industry for the sake of change - we're transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you're excited about the opportunity to grow within a fast-paced, mission-driven environment. We're looking for people who: See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism every day Skills & Qualifications Required Skills/Abilities: Effective oral and written communication skills with internal and external partners Proficient with spreadsheets, email tools and comfortable with learning new technology Excellent organizational, time management and multitasking skills Ability to work with all levels of personnel within the organization Strong technical aptitude and understanding of construction equipment and rental industry At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired Possess a valid driver's license Education and Experience: High School diploma, Trade school certificate preferred A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do. EquipmentShare is an EOE M/F/D/V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.
    $26k-34k yearly est. Auto-Apply 23d ago
  • Service Dispatcher

    Premise One 4.1company rating

    Chandler, AZ jobs

    As a member of the Services team in Operations, the Service Coordinator/Dispatcher functions as the first line of support for Premise One clients, working within the Service team as a responder, resource planner, and communicator who brokers assistance for various clients in multiple US time zones. This position requires a general understanding of the troubleshooting, service, and repair of surveillance, access control, and audio/visual systems and associated technologies, or similar experience with service dispatch in other technical fields.Primary Duties include: Functions as a first-line responder for service teams, receiving and triaging service tickets from internal and external clients through calls, emails, or Company ticket systems. Planning and organizing of Service Technician and/or Engineering visits to sites within challenging service level agreements (SLAs) requirements. Deployment of resources to sites or engaging with Service or Engineering teams for remote troubleshooting and resolution. Proactively manages service tickets and ticket queues, from initial opening to full completion and documentation of work, ensuring customer satisfaction. Accurately records and logs interactions with clients and/or contractors for each service ticket to enable the information to be easily downloadable for creating reports for management. Consistent and continual communication with clients ensuring all relevant contacts is kept fully up to date on the status of service tickets. Communicating with internal resources or local contractors requesting their attendance to site and ensuring they are equipped with all the information to help them to resolve any issue during the first visit. Managing the update of staff and resource calendars daily Planning, scheduling, and managing Preventative Maintenance activities for multiple Clients. Taking part in daily handoff calls for inbound Service Accounts Weekly Client calls - professionally presenting open ticket reports to clients during weekly client meetings. Taking part in weekly meetings with your manager to review ongoing service calls. Present weekly reports and metrics to management providing status updates of all ongoing service calls - in particular, proactively resolving problems ahead of time. Ensure data integrity is maintained on all tools and systems. The ability to understand and process service billing requirements. Other duties as assigned. Other Duties Ensure the culture and core values of the company are developed, promoted, and always maintained throughout the Company. Continuously review current processes and practices with the aim of increasing efficiency and customer service. Ensure effective communication between internal and external stakeholders. Establish and maintain metrics to enable continuous improvements and efficiency gains. To attend site meetings as required, representing the company in an effective and professional manner. Take part and sometimes lead initiatives that will enhance company performance. Such other duties as the management may from time to time reasonably require. Qualifications Desirable: previous work in low voltage security services or similar technical service dispatch role Beneficial if you have technical experience/knowledge of a security integration environment. Excellent customer service skills with the demonstrable ability to write and speak English using proper business grammar. Excellent PC skills, Microsoft Office, Outlook, and Excel Experience with high-volume digital ticket or work order systems Strong communication/organizational skills Ability to handle multiple priorities with maximum results. Requirements: Must be willing to work overtime as required by construction/service schedules. On-Call capable for support of 24/7 Client SLAs and/or Emergencies Must be willing to travel up to 20% locally in base city. Computer literate and competent communicator Ability to handle physical workload and lift and carry 50 lbs. Ability to walk, sit, and stand for long periods of time. Must have a clean driving record and current Driver's license. Interaction with Others: Must be able to follow Company policies; receive directions from others; work effectively with co-workers in a constructive and positive manner; listen to and objectively consider ideas and suggestions for improvement; keep others informed of work progress, deadlines, or other pertinent issues; address problems constructively to find acceptable solutions; keep commitments; and always respect the diversity of the Company's work force in actions, words and deeds. Experience: 1+ year of related experience and/or training desired. Language Skills: Ability to read and interpret documents, write correspondence, and communicate effectively with others and third parties, preferably, and sometimes exclusively, in English. Mathematical Skills: Competent ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals. Competent ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Competent ability to define problems, collect data, establish facts, and draw valid conclusions in situations where only limited standardizations exists. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is sometimes loud. Safety: This position is deemed safety-sensitive and drug-free. Anyone considered for this position must adhere to the company's safety policies, manuals, and other documents, including safety-related materials promulgated or required under applicable federal or state law.
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Dispatcher Phx Fth

    Jw Logistics Operations 3.8company rating

    Dispatcher job at J W Logistics Inc

    Job Details PHX - Phoenix AZ - Phoenix, AZ Full Time High School $17.00 - $23.00 Hourly None DayDescription Warehouse Location: 7375 W Buckeye Rd Building 3, Suite 160, Phoenix, AZ 85043 Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required Qualifications Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.
    $17-23 hourly 60d+ ago
  • Security Guard Dispatch/Scheduler

    Tact Tech Security Solutions LLC 4.3company rating

    Boynton Beach, FL jobs

    Job Description We are seeking a reliable and detail-oriented Security Guard Dispatch & Scheduler to oversee the scheduling and dispatch of security personnel during overnight shifts. This role involves ensuring the prompt assignment of guards to locations, monitoring shifts, handling urgent requests, and maintaining efficient communication with guards and clients. The ideal candidate will be able to work independently, demonstrate excellent organizational skills, and remain calm under pressure. Key Responsibilities: Dispatch Coordination: Coordinate the immediate deployment of security personnel in response to service requests, incidents, call-outs, or emergencies. Maintain contact with guards throughout their shifts to verify location and availability. Scheduling: Manage and adjust shift schedules based on call-outs, absences, or changing client needs. Prepare and distribute daily schedules and reports for overnight staff coverage. Ensure all posts are staffed according to client requirements and compliance standards. Communication & Incident Reporting: Serve as the main point of contact for guards, responding to inquiries and resolving issues promptly. Must be able to clearly communicate via radio and other communication systems. Document incidents, irregularities, or any changes in staffing promptly. Maintain accurate records of shift changes, attendance, and other dispatch activities. Approve and reject reports. Emergency Management: Act as the first responder in coordinating additional resources or escalation in emergencies. Monitor and report any high-risk situations or incidents to management immediately. Qualifications: Experience: Prior experience in dispatch, scheduling, or security-related roles preferred. Must have an active security guard D license. (If you do not have a current D license, one will need to be obtained prior to starting) Skills: Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency with scheduling software or dispatch management systems is a plus. Availability: Ability to work overnight shifts, including weekends and holidays. Personal Attributes: Dependable, proactive, calm under pressure, and able to work independently. Physical Requirements: Ability to sit for extended periods while monitoring and managing dispatch systems. Strong hearing and sight to maintain situational awareness of security communications. Salary & Benefits: Competitive hourly wage. Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement
    $24k-31k yearly est. 3d ago
  • Dispatcher

    Jw Logistics Operations 3.8company rating

    Dispatcher job at J W Logistics Inc

    Job Details HOU - Houston TX - Houston, TX High School $18.50 - $18.50 Hourly None Any TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.
    $18.5-18.5 hourly 22d ago
  • Dispatcher

    Jw Logistics Operations 3.8company rating

    Dispatcher job at J W Logistics Inc

    Job Details MEM - Memphis TN - Memphis, TN Full Time High School $18.00 - $19.00 Hourly None Any TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.
    $18-19 hourly 60d+ ago
  • Dispatcher

    Jw Logistics Operations 3.8company rating

    Dispatcher job at J W Logistics Inc

    Job Details JAX - Jacksonville FL - Jacksonville, FL Full Time High School $16.50 - $17.50 Hourly None Any TransportationDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.
    $16.5-17.5 hourly 60d+ ago
  • Dispatcher

    Jw Logistics Operations 3.8company rating

    Dispatcher job at J W Logistics Inc

    Job Details DFW - Dallas/Fort Worth TX - Grapevine, TX Full Time None None DayDescription Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.
    $26k-34k yearly est. 60d+ ago

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