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Business Partner jobs at Jack Henry & Associates - 925 jobs

  • Customer Business Unit Program Mgmt 1

    Celestica 4.5company rating

    Charlotte, NC jobs

    Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job Code:** CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction. **Detailed Description** The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement: + **Account & Program Execution Support** + Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management. + Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing. + Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope. + Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication. + Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols. + **Performance Metrics and Delivery Assurance** + Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones. + Monitor and report on overall program execution status and adherence to defined strategic and operational objectives. + Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals. + Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency. + Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines. + **Customer Relationship & Communication** + Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance. + Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses. + Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams. + Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews. **Knowledge/Skills/Competencies** + Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment. + Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure. + Foundational expertise in Program Performance Management and Operational Delivery Assurance. + Practical knowledge of KPI definition, data tracking, and reporting methodologies. + Strong skills in Relationship Support and customer communication. + Excellent understanding of Program Lifecycle Management and operational methodologies. + Solid grasp of Industry, Market, and Technology relevant to the customer's business. + Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking. + High degree of computer literacy, with strong proficiency in Microsoft Office applications. + Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem). **Physical Demands** **Typical Experience** Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry. **Typical Education** Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered. **Salary** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $102k-140k yearly 30d ago
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  • Director, Customer Business Unit

    Celestica 4.5company rating

    Charlotte, NC jobs

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a significant or strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. The Director is responsible to manage the overall relationship with a group of customers including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites **The ideal candidate is in the Houston area.** **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years experience in Account Management, Bus. Dev related roles with a proven track record + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Detailed Description** Will typically manage a customer portfolio or sub-division with & $100M plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BUs. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Monitors the impact on cash cycle and presents charges to the customers where appropriate under the terms of the MSA. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. _The salary range described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate._ _Salary Range: $140,000 - 195,000 Annually_ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $140k-195k yearly 60d+ ago
  • Customer Business Unit Program Mgmt 1

    Celestica 4.5company rating

    Houston, TX jobs

    Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job Code:** CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction. **Detailed Description** The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement: + **Account & Program Execution Support** + Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management. + Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing. + Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope. + Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication. + Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols. + **Performance Metrics and Delivery Assurance** + Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones. + Monitor and report on overall program execution status and adherence to defined strategic and operational objectives. + Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals. + Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency. + Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines. + **Customer Relationship & Communication** + Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance. + Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses. + Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams. + Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews. **Knowledge/Skills/Competencies** + Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment. + Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure. + Foundational expertise in Program Performance Management and Operational Delivery Assurance. + Practical knowledge of KPI definition, data tracking, and reporting methodologies. + Strong skills in Relationship Support and customer communication. + Excellent understanding of Program Lifecycle Management and operational methodologies. + Solid grasp of Industry, Market, and Technology relevant to the customer's business. + Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking. + High degree of computer literacy, with strong proficiency in Microsoft Office applications. + Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem). **Physical Demands** **Typical Experience** Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry. **Typical Education** Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered. **Salary** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $102k-140k yearly 30d ago
  • Customer Business Unit Program Mgmt 1

    Celestica 4.5company rating

    Huntsville, AL jobs

    Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job Code:** CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction. **Detailed Description** The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement: + **Account & Program Execution Support** + Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management. + Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing. + Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope. + Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication. + Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols. + **Performance Metrics and Delivery Assurance** + Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones. + Monitor and report on overall program execution status and adherence to defined strategic and operational objectives. + Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals. + Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency. + Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines. + **Customer Relationship & Communication** + Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance. + Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses. + Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams. + Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews. **Knowledge/Skills/Competencies** + Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment. + Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure. + Foundational expertise in Program Performance Management and Operational Delivery Assurance. + Practical knowledge of KPI definition, data tracking, and reporting methodologies. + Strong skills in Relationship Support and customer communication. + Excellent understanding of Program Lifecycle Management and operational methodologies. + Solid grasp of Industry, Market, and Technology relevant to the customer's business. + Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking. + High degree of computer literacy, with strong proficiency in Microsoft Office applications. + Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem). **Physical Demands** **Typical Experience** Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry. **Typical Education** Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered. **Salary** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $102k-140k yearly 30d ago
  • Director, Customer Business Unit

    Celestica 4.5company rating

    Houston, TX jobs

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a significant or strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. The Director is responsible to manage the overall relationship with a group of customers including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites **The ideal candidate is in the Houston area.** **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years experience in Account Management, Bus. Dev related roles with a proven track record + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Detailed Description** Will typically manage a customer portfolio or sub-division with & $100M plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BUs. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Monitors the impact on cash cycle and presents charges to the customers where appropriate under the terms of the MSA. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. _The salary range described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate._ _Salary Range: $140,000 - 195,000 Annually_ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $140k-195k yearly 60d+ ago
  • Director, Customer Business Unit

    Celestica 4.5company rating

    Huntsville, AL jobs

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a significant or strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. The Director is responsible to manage the overall relationship with a group of customers including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites **The ideal candidate is in the Houston area.** **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years experience in Account Management, Bus. Dev related roles with a proven track record + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Detailed Description** Will typically manage a customer portfolio or sub-division with & $100M plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BUs. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Monitors the impact on cash cycle and presents charges to the customers where appropriate under the terms of the MSA. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. _The salary range described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate._ _Salary Range: $140,000 - 195,000 Annually_ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $140k-195k yearly 60d+ ago
  • Business Unit Director, Design & Engineering Canada

    Arcadis Global 4.8company rating

    Kentucky jobs

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is seeking an inspiring and visionary Business Unit Director (BUD) - Design & Engineering to lead our Mobility Business Area across Canada. This is a pivotal, Canada-wide leadership role reporting to the Business Area Director, responsible for driving innovation, operational excellence, and profitable growth in one of the most dynamic and impactful sectors of our organization. As the BUD for Design & Engineering, you will champion a high-performing team that delivers best-in-class mobility solutions-from roads, highways, rail, transit, ports, airports to active transportation and emerging digital mobility services. You will be instrumental in shaping Arcadis' position as a leader in sustainable, future-ready infrastructure, setting the pace for industry transformation and client success. This is a unique opportunity to influence the direction of major infrastructure projects across Canada while fostering a culture of innovation, technical excellence, and client-centricity. Role accountabilities: As the Business Unit Director, you will provide both visionary and operational leadership for the Design & Engineering business unit, holding ultimate accountability for P&L, service delivery, and financial performance in alignment with the Canadian Mobility strategy. You will translate the Mobility strategy into actionable business plans, ensuring alignment with national objectives and driving the profitable growth and market expansion of the business unit. A key part of your role will be identifying, pursuing, and securing new business opportunities to build a robust pipeline and strengthen Arcadis' market position in Canada. You will be responsible for leading, inspiring, and developing a diverse team of regional business unit leaders, senior specialists, and project managers. By fostering a high-performance culture focused on excellence, innovation, and continuous improvement, you will attract, retain, and mentor top talent, set clear objectives, and provide ongoing feedback. Additionally, you will support career progression through targeted development programs and champion diversity, equity, and inclusion, ensuring a collaborative environment where all team members can thrive. Operational excellence and client success are at the heart of this role. You will oversee the delivery of complex, multidisciplinary mobility projects, ensuring that projects are set up for success, meet quality standards, and consistently exceed client expectations. Building and nurturing enduring client relationships, you will act as a trusted advisor to ensure satisfaction, project retention, and repeat business. You will also coach and mentor project and technical managers to uphold governance, risk management, and compliance with Arcadis' best practices, while monitoring market trends, emerging technologies, and client needs to anticipate opportunities and drive innovation in service offerings. Collaboration and integration across Arcadis' Canadian and global teams will be essential, as you work to maximize cross-selling opportunities and leverage the full breadth of Arcadis' expertise for client benefit. You will maintain a deep understanding of the Canadian mobility market and represent Arcadis at industry events and with key stakeholders to enhance the company's profile and influence. Qualifications & Experience: * Professional Engineer (P.Eng.) designation in Canada is required. * Minimum 20 years of progressive leadership experience in design, engineering, and delivery of large-scale and complex infrastructure projects within a professional services, engineering consultancy, or related environment. * Proven track record in leading and growing high-performing business units, with strong P&L responsibility and evidence of delivering sustainable business growth. * Proven track record leading large, complex, and multidisciplinary transportation infrastructure projects, particularly within contractor-led environments. * Direct experience with collaborative contract models such as Progressive Design-Build (PDB), Alliance contracting, or Integrated Project Delivery, with a demonstrated ability to navigate shared risk/reward frameworks. * Strong contract management and negotiation skills, with the ability to protect business interests while building trusted, long-term client and partner relationships. * Exceptional communication and stakeholder management skills, including the ability to influence, build consensus, and represent the business confidently with executive-level clients, partners, and contractors. * Deep understanding of design and engineering delivery models and how they integrate with construction, commercial, and program management teams in complex project settings. * Experience working across cross-divisions/global teams and fostering a culture of collaboration, innovation, and accountability. * Exceptional interpersonal, communication, and stakeholder engagement skills, with the ability to build lasting relationships at all organizational levels, including executive and C-suite. * Strong understanding of the Canadian mobility market, including key trends, client needs, and regulatory environment. * Demonstrated commitment to safety, sustainability, and innovation in engineering and design practices. * High level of intellectual agility, strategic thinking, and adaptability in a fast-paced, evolving market environment. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. The salary range for this position is $197,000 - $247,000. The base salary represents Arcadis' hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.
    $197k-247k yearly 50d ago
  • Director, Customer Business Unit

    Celestica 4.5company rating

    Charlotte, NC jobs

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a significant or strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. The Director is responsible to manage the overall relationship with a group of customers including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years experience in Account Management, Bus. Dev related roles with a proven track record + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Detailed Description** Will typically manage a customer portfolio or sub-division with & $100M plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BUs. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Monitors the impact on cash cycle and presents charges to the customers where appropriate under the terms of the MSA. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: 140,000-195,000 USD Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $116k-146k yearly est. 60d+ ago
  • Director, Customer Business Unit

    Celestica 4.5company rating

    Charlotte, NC jobs

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads large hyperscale customer strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. Additionally, this role will interface with the Technical Director of the GCBU in reference to technical issues and design projects. The Director is responsible to manage the overall relationship with the customer including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites + Assurance of critical customer and contractual KPIs, with a focus on always knowing your performance + Ensure rapid issue resolution on customer and KPI issues and performance gaps. **Detailed Description** Will typically manage a customer portfolio or sub-division with $1B plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BU. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue and profitability. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. In all areas displays a proactive approach to problem solving, assessing shortcomings quickly and taking actions to rectify these items prior to customer requests. **Knowledge/Skills/Competencies** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Contract negotiations experience on complex, global engagements. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years' experience in Account Management, Bus. Dev related roles with a proven track record + Experienced in managing high reliability, high quality product engagements + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: 140,000 - 190,000 USD. Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $116k-146k yearly est. 51d ago
  • Customer Business Unit Program Mgmt 1

    Celestica 4.5company rating

    Chicago, IL jobs

    Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job Code:** CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction. **Detailed Description** The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement: + **Account & Program Execution Support** + Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management. + Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing. + Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope. + Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication. + Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols. + **Performance Metrics and Delivery Assurance** + Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones. + Monitor and report on overall program execution status and adherence to defined strategic and operational objectives. + Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals. + Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency. + Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines. + **Customer Relationship & Communication** + Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance. + Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses. + Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams. + Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews. **Knowledge/Skills/Competencies** + Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment. + Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure. + Foundational expertise in Program Performance Management and Operational Delivery Assurance. + Practical knowledge of KPI definition, data tracking, and reporting methodologies. + Strong skills in Relationship Support and customer communication. + Excellent understanding of Program Lifecycle Management and operational methodologies. + Solid grasp of Industry, Market, and Technology relevant to the customer's business. + Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking. + High degree of computer literacy, with strong proficiency in Microsoft Office applications. + Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem). **Physical Demands** **Typical Experience** Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry. **Typical Education** Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered. **Salary** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $102k-140k yearly 30d ago
  • Director, Customer Business Unit

    Celestica 4.5company rating

    Chicago, IL jobs

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a significant or strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. The Director is responsible to manage the overall relationship with a group of customers including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites **The ideal candidate is in the Houston area.** **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years experience in Account Management, Bus. Dev related roles with a proven track record + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Detailed Description** Will typically manage a customer portfolio or sub-division with & $100M plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BUs. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Monitors the impact on cash cycle and presents charges to the customers where appropriate under the terms of the MSA. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. _The salary range described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate._ _Salary Range: $140,000 - 195,000 Annually_ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $140k-195k yearly 60d+ ago
  • Director, Customer Business Unit

    Celestica 4.5company rating

    Houston, TX jobs

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads large hyperscale customer strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. Additionally, this role will interface with the Technical Director of the GCBU in reference to technical issues and design projects. The Director is responsible to manage the overall relationship with the customer including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites + Assurance of critical customer and contractual KPIs, with a focus on always knowing your performance + Ensure rapid issue resolution on customer and KPI issues and performance gaps. **Detailed Description** Will typically manage a customer portfolio or sub-division with $1B plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BU. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue and profitability. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. In all areas displays a proactive approach to problem solving, assessing shortcomings quickly and taking actions to rectify these items prior to customer requests. **Knowledge/Skills/Competencies** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Contract negotiations experience on complex, global engagements. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years' experience in Account Management, Bus. Dev related roles with a proven track record + Experienced in managing high reliability, high quality product engagements + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: 140,000 - 190,000 USD. Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $108k-134k yearly est. 51d ago
  • Director, Customer Business Unit

    Celestica 4.5company rating

    Houston, TX jobs

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a significant or strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. The Director is responsible to manage the overall relationship with a group of customers including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years experience in Account Management, Bus. Dev related roles with a proven track record + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Detailed Description** Will typically manage a customer portfolio or sub-division with & $100M plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BUs. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Monitors the impact on cash cycle and presents charges to the customers where appropriate under the terms of the MSA. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: 140,000-195,000 USD Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $108k-134k yearly est. 60d+ ago
  • Director, Customer Business Unit

    Celestica 4.5company rating

    Chicago, IL jobs

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a significant or strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. The Director is responsible to manage the overall relationship with a group of customers including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years experience in Account Management, Bus. Dev related roles with a proven track record + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Detailed Description** Will typically manage a customer portfolio or sub-division with & $100M plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BUs. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Monitors the impact on cash cycle and presents charges to the customers where appropriate under the terms of the MSA. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: 140,000-195,000 USD Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $109k-136k yearly est. 60d+ ago
  • Director, Customer Business Unit

    Celestica 4.5company rating

    Chicago, IL jobs

    Yes Region: Americas Country: USA The Global Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads large hyperscale customer strategic account in our growing Connectivity and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. Additionally, this role will interface with the Technical Director of the GCBU in reference to technical issues and design projects. The Director is responsible to manage the overall relationship with the customer including, but not limited to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth + Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT) + Identifying customer needs and expectations and opportunities for growth + Supporting Sales and Business Development for new and competitive business quotes + Coordination of new program introductions and product transfers between sites + Assurance of critical customer and contractual KPIs, with a focus on always knowing your performance + Ensure rapid issue resolution on customer and KPI issues and performance gaps. **Detailed Description** Will typically manage a customer portfolio or sub-division with $1B plus annual revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary executive interface on all commercial areas & operates freely within the objectives set by the Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective setting, policy formation, interpretation & management while providing latitude & discretion to subordinates. Accountable for projects or programs on a multi-site and global basis. Has overall commercial accountability for global BU. Work requires investigating & resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has overall responsibility for planning, budgeting, implementing & maintaining costs, methods and extended support team locally and centrally. Makes final decisions on administrative & operational matters in the area of responsibility to ensure achievement of objectives. Directs & controls directly or indirectly the activities of a cross functional team. through several local managers. Assigns objectives, reviews performance & approves employee compensation where appropriate, coaches for improved performance. Regularly interacts with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level managers. May represent the organization in public speaking venues and trade events. Acts as the primary interface between the customer & the company for managing specific programs to achieve planned objectives. Works with the site teams to plan & monitor activities to ensure that product deliveries & quality meet requirements & that projects/programs are on schedule. Projects/programs include: MRP volumes & commitments, new product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date progress/status reporting occurs. Manages current & planned programs to achieve planned revenue and profitability. Monitors plans to meet commitments & schedules for customers. Coordinates action plans with the sites to correct out-of-plan conditions. Prepares, distributes & analyzes customer surveys & self-assessments. Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. Participates in forecasting & planning & monitoring of efficiency & execution of account strategies. Participates in the pricing/bid preparation process & contract development. Provides performance reporting & analysis for monthly commercial and operations reviews & quarterly Customer Satisfaction. In all areas displays a proactive approach to problem solving, assessing shortcomings quickly and taking actions to rectify these items prior to customer requests. **Knowledge/Skills/Competencies** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. + Contract negotiations experience on complex, global engagements. + Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management principles, practices and buying behaviors. + Demonstrated ability to achieve financial performance objectives in both revenue and profit. + Comfort with key operational and financial metrics; with a track record of always knowing your numbers + Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations + Five years' experience in Account Management, Bus. Dev related roles with a proven track record + Experienced in managing high reliability, high quality product engagements + Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment + Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. Ability to think quickly, learn rapidly and make fast decisions + Strong analytical skills with the ability to challenge and make decisions based on limited data + Ability to manage complexity across multiple organizations and product lines + Hardware manufacturing, preferably with EMS background. Multi-Geo Site Ops and P&L Responsibility is a plus + Hardware Procurement, OEM experience is preferred **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. + Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required. + Frequent overnight travel may be required + Duties of this position may require working very long hours for months at a time **Typical Experience** + Twelve plus years of relevant experience **Typical Education** + Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. + Educational requirements may vary by geography. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: 140,000 - 190,000 USD. Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $109k-136k yearly est. 51d ago
  • Senior Business Consultant - Digital Strategy

    Willowtree 3.9company rating

    Durham, NC jobs

    Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility To retain our deep culture of collaboration, both among ourselves and with our clients, this role will work in a Work From Near (Hybrid) capacity based out of one of our North American offices (Boston, MA, Charlottesville, VA, Columbus, OH, Durham, NC). This role requires travel for client engagements on an ad-hoc basis (10 -15%). The Opportunity As a Senior Business Consultant (Digital Strategy), you will be a pivotal advisor to Fortune 500 executives, guiding them through their most complex business challenges with a digital lens. Operating at the intersection of digital innovation, business strategy, and financial viability, you will help clients make high-stakes decisions and navigate the complexities of digital transformation. You are the strategic advisor who frames a client's most critical choices, shaping their digital future by delivering the rigorous analysis and compelling vision that drive high-stakes investment and strategy decisions. Responsibilities Frame and Structure Complex Problems: Define and structure clients' most ambiguous and critical business and digital challenges, developing hypotheses to guide engagement activities and analysis. Conduct Rigorous Analysis: Perform comprehensive qualitative and quantitative analysis-including market sizing, competitive assessments, and operational modeling-to uncover the insights that underpin strategic choices. Facilitate Executive Alignment: Design and lead high-impact workshops and working sessions with senior leadership teams to build consensus and drive strategic clarity. Build Investment-Grade Business Cases: Create robust financial models and business cases that articulate the value, risks, and financial impact of strategic initiatives, providing a clear rationale for executive decision-making. Define Product Strategy & Vision: Lead the ideation and strategic direction for digital products by identifying market opportunities, articulating clear business and user goals, and working with cross-functional teams to translate strategic recommendations into a compelling, viable product vision and roadmap. Deliver C-Suite Recommendations: Lead the development and delivery of clear, compelling recommendations to senior executives, influencing high-stakes decisions on investment, market entry, and operational strategy. Act as a Trusted Advisor: Cultivate deep, trust-based relationships with senior client stakeholders, becoming their go-to partner for navigating the intersection of business, technology, and finance. Leverage deep insight to identify and shape the next phase of strategic solutions, driving organic relationship expansion by consistently maximizing client value. Drive Cross-Functional Collaboration: Partner with internal teams of researchers, designers, and engineers to ensure recommendations are not only strategically sound but also feasible and desirable. Advance the Practice: Contribute to the growth of the strategy practice by developing thought leadership, refining proprietary frameworks, and mentoring team members. Qualifications/Skills 4+ years of experience in management consulting, corporate strategy, or a similar strategic advisory role, leading or significantly contributing to digital product/software strategy engagements. Experience advising C-level and VP-level executives on complex business initiatives. Deep expertise in strategic frameworks and both quantitative and qualitative analysis, with a demonstrated ability to synthesize disparate information into a clear, compelling narrative. An understanding of user-centered research principles and how to apply user insights to product and business recommendations Adept storyteller with the ability to deliver compelling presentations that articulate complex strategic recommendations, business cases, and product vision to various (seniorities and/or disciplines) client audiences. Strong financial acumen and experience building business cases and models to support and validate strategic recommendations Familiarity with product management methodologies and human-centered design principles. Can operate successfully in both independent work and as a part of a team Ability to travel as required for client engagements (typically 10-15%). Bonus Points: MBA or advanced degree in a relevant field. Experience within our key client verticals, such as financial services, media, or hospitality. Experience leading sophisticated, high-profile emergent technology projects. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums) Life & Disability Insurance 401K matching Flexible paid time off & paid company holidays Parental Leave Employee Assistance Program (EAP) And more! *Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, TELUS Digital conducts regular compensation audits. USA Pay Range$140,000-$160,000 USD
    $140k-160k yearly Auto-Apply 17d ago
  • Senior Consultant - Data Analytics - Business Consulting

    Infosys Ltd. 4.4company rating

    Charlotte, NC jobs

    : Senior Consultant, Business Consulting - Data & Analytics The vision of the Data &Analytics team is to help our clients become Data/Analytics/Insights driven. Senior Consultant is a key member of the team expected to help deliver the vision. We are seeking experienced Management Consultants with a background in Data & Analytics to join us. Responsibilities: * Lead discussions with clients to understand business challenges and design analytical solutions * Elicit high-level business requirements, use case and detailed functional specs. Create deliverables such as requirement traceability matrices, workflow diagrams, and data dictionary. * Collect, clean and structure data from multiple sources (Databases, APIs, Spreadsheets, Cloud platforms like Databricks, Snowflake etc) * Design approaches to enhance data quality. * Conduct exploratory and statistical analysis to identify trends, anomalies and opportunities * Develop KPIs, dashboards and visualization reports that communicate findings clearly * Write SQL queries, Python scripts or equivalent for data wrangling and analysis * Create business case and transformation roadmaps. * Design data governance models. * Present insights and recommendations to business and technical stakeholders in a clear and compelling way * Lead internal and client teams on Data Management. * Support sales pursuits and firm building efforts. * Mentor staff and manage project finances. Required Qualifications: * Minimum of bachelor's degree or higher in marketing, economics, mathematics, or related technical specialty. * 5+ years of relevant work experience with 3 years of experience in Management Consulting. * Ability to travel 4-5 days a week to multiple local, state and national client locations. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications: * Exposure to one or more domains such as: Banking, Finance, Insurance, Consumer Goods, Retail, Manufacturing Industries. * Strong proficiency in SQL and experience with relational databases. * Advanced knowledge of Python or equivalent for data analysis, modelling and visualization * Process experience in the Supply Chain, Marketing, eCommerce, Digital Marketing, Merchandizing. * Exposure to using AI/ML/Automation creatively for client challenges. * Experience with Agile, Scrum methodologies, Data Bricks and Snowflake. * Experience with Visual Analytics tools like Tableau, PowerBI, and Qlik suite. * Understanding of platform modernization, business analytics and program/ strategy consulting * Sound knowledge and application skills in Business Analytics [Data Engineering, ETL, Data Modelling, Data Science] / Data Management/ Platform Modernization [MS Azure, AWS] and/or Program Management and Strategy consulting. * Strong interpersonal, leadership and communication skills This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: - * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off
    $90k-112k yearly est. 30d ago
  • Senior Consultant - Data Analytics - Business Consulting

    Infosys Ltd. 4.4company rating

    Houston, TX jobs

    : Senior Consultant, Business Consulting - Data & Analytics The vision of the Data &Analytics team is to help our clients become Data/Analytics/Insights driven. Senior Consultant is a key member of the team expected to help deliver the vision. We are seeking experienced Management Consultants with a background in Data & Analytics to join us. Responsibilities: * Lead discussions with clients to understand business challenges and design analytical solutions * Elicit high-level business requirements, use case and detailed functional specs. Create deliverables such as requirement traceability matrices, workflow diagrams, and data dictionary. * Collect, clean and structure data from multiple sources (Databases, APIs, Spreadsheets, Cloud platforms like Databricks, Snowflake etc) * Design approaches to enhance data quality. * Conduct exploratory and statistical analysis to identify trends, anomalies and opportunities * Develop KPIs, dashboards and visualization reports that communicate findings clearly * Write SQL queries, Python scripts or equivalent for data wrangling and analysis * Create business case and transformation roadmaps. * Design data governance models. * Present insights and recommendations to business and technical stakeholders in a clear and compelling way * Lead internal and client teams on Data Management. * Support sales pursuits and firm building efforts. * Mentor staff and manage project finances. Required Qualifications: * Minimum of bachelor's degree or higher in marketing, economics, mathematics, or related technical specialty. * 5+ years of relevant work experience with 3 years of experience in Management Consulting. * Ability to travel 4-5 days a week to multiple local, state and national client locations. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications: * Exposure to one or more domains such as: Banking, Finance, Insurance, Consumer Goods, Retail, Manufacturing Industries. * Strong proficiency in SQL and experience with relational databases. * Advanced knowledge of Python or equivalent for data analysis, modelling and visualization * Process experience in the Supply Chain, Marketing, eCommerce, Digital Marketing, Merchandizing. * Exposure to using AI/ML/Automation creatively for client challenges. * Experience with Agile, Scrum methodologies, Data Bricks and Snowflake. * Experience with Visual Analytics tools like Tableau, PowerBI, and Qlik suite. * Understanding of platform modernization, business analytics and program/ strategy consulting * Sound knowledge and application skills in Business Analytics [Data Engineering, ETL, Data Modelling, Data Science] / Data Management/ Platform Modernization [MS Azure, AWS] and/or Program Management and Strategy consulting. * Strong interpersonal, leadership and communication skills This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: - * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off
    $94k-117k yearly est. 39d ago
  • FS/ Trade Surveillance - Risk and Compliance - Senior Consultant, Business Consulting

    Infosys Ltd. 4.4company rating

    Richardson, TX jobs

    Trade Surveillance - Risk & Compliance Role: Senior Consultant Key Responsibilities * Collaborate with compliance, risk, and tech teams to shape and execute trade surveillance strategies. * Define and document business requirements, user stories, and functional specs to support system development and upgrades. * Analyze trade and order data (SQL required) to validate inputs, map attributes, and support data reconciliation. * Conduct gap assessments to identify control weaknesses and propose targeted solutions. * Support end-to-end delivery - requirements, design, testing, implementation, and post-deployment support. * Lead and coordinate UAT activities, issue resolution, and user training sessions. * Stay ahead of market abuse regulations (e.g., MAR, MiFID II, Dodd-Frank) and drive compliance through platform enhancements. * Work across multiple asset classes and understand how different products impact surveillance coverage. Key Qualifications * 3-5+ years as Functional Consultant in capital markets or financial services, with a focus on trade surveillance. * Hands-on experience with tools like Actimize, SMARTS, Trading Hub or similar surveillance platforms. * Proficiency in SQL and experience working with large datasets and trade/order data. * Solid understanding of financial products: equities, fixed income, FX, and derivatives. * Familiarity with Agile methodology and SDLC processes. Nice to Have * Experience with BI tools (Power BI, Tableau). * Knowledge of OMS/EMS platforms and electronic trading flows. Business Development * Lead small, medium sized sales pursuits and business development activities ranging from creation of client proposals to formulating commercial constructs / contracts * Develop and build relationships at senior management and CXO levels * Formulate and present Infosys Consulting propositions and service offerings Basic Qualifications * Bachelor's degree or foreign equivalent; or three years of relevant work experience in lieu of every year of education * Demonstrated ability in defining, mobilizing and delivering complex change programs in large organizations * Strong background of leading teams, comprising both IT and business specialists * A demonstrable ability to turn business requirements into technology solutions with the commercial acumen to create supporting business cases * Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels * Successful business development history including exposure to each of the various aspects of a typical sales cycle * All candidates must be willing and able to travel up to 100%, depending on client requirements Preferred Qualifications * MBA or equivalent advanced degree * Experience of leading programs where stakeholder engagement is a key requisite to achieving successful program/project delivery * Proven ability to deliver under tight deadlines and challenging constraints * Ability to collaborate within the firm and leverage existing resources * Demonstrate thought leadership, ability to conceptualize and drive new solution / service offerings and take them to market Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $95k-119k yearly est. 21d ago
  • Senior Consultant - Data Analytics - Business Consulting

    Infosys Ltd. 4.4company rating

    Chicago, IL jobs

    : Senior Consultant, Business Consulting - Data & Analytics The vision of the Data &Analytics team is to help our clients become Data/Analytics/Insights driven. Senior Consultant is a key member of the team expected to help deliver the vision. We are seeking experienced Management Consultants with a background in Data & Analytics to join us. Responsibilities: * Lead discussions with clients to understand business challenges and design analytical solutions * Elicit high-level business requirements, use case and detailed functional specs. Create deliverables such as requirement traceability matrices, workflow diagrams, and data dictionary. * Collect, clean and structure data from multiple sources (Databases, APIs, Spreadsheets, Cloud platforms like Databricks, Snowflake etc) * Design approaches to enhance data quality. * Conduct exploratory and statistical analysis to identify trends, anomalies and opportunities * Develop KPIs, dashboards and visualization reports that communicate findings clearly * Write SQL queries, Python scripts or equivalent for data wrangling and analysis * Create business case and transformation roadmaps. * Design data governance models. * Present insights and recommendations to business and technical stakeholders in a clear and compelling way * Lead internal and client teams on Data Management. * Support sales pursuits and firm building efforts. * Mentor staff and manage project finances. Required Qualifications: * Minimum of bachelor's degree or higher in marketing, economics, mathematics, or related technical specialty. * 5+ years of relevant work experience with 3 years of experience in Management Consulting. * Ability to travel 4-5 days a week to multiple local, state and national client locations. * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications: * Exposure to one or more domains such as: Banking, Finance, Insurance, Consumer Goods, Retail, Manufacturing Industries. * Strong proficiency in SQL and experience with relational databases. * Advanced knowledge of Python or equivalent for data analysis, modelling and visualization * Process experience in the Supply Chain, Marketing, eCommerce, Digital Marketing, Merchandizing. * Exposure to using AI/ML/Automation creatively for client challenges. * Experience with Agile, Scrum methodologies, Data Bricks and Snowflake. * Experience with Visual Analytics tools like Tableau, PowerBI, and Qlik suite. * Understanding of platform modernization, business analytics and program/ strategy consulting * Sound knowledge and application skills in Business Analytics [Data Engineering, ETL, Data Modelling, Data Science] / Data Management/ Platform Modernization [MS Azure, AWS] and/or Program Management and Strategy consulting. * Strong interpersonal, leadership and communication skills This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: - * Medical/Dental/Vision/Life Insurance * Long-term/Short-term Disability * Health and Dependent Care Reimbursement Accounts * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions dependent on salary level * Paid holidays plus Paid Time Off
    $98k-121k yearly est. 39d ago

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