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Jack Henry & Associates jobs in Springfield, MO

- 48 jobs
  • Finance Apprentice (Summer 2026)

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we're strengthening connections between people, businesses, and financial institutions. We invite you to join our Finance Apprenticeship Program, where you'll gain hands-on experience, tackle meaningful projects, and grow your professional portfolio in a collaborative environment. Program Details * Location: Jack Henry HQ - Monett, MO * Duration: June 1 - August 7, 2026 * Schedule: 25 hours/week, Monday-Friday * Pay: $25/hour What You'll Do As a Finance Apprentice, you'll be an active contributor to our team. Your responsibilities will include: * Assisting with budgeting, forecasting, and financial data analysis * Researching industry trends and regulatory updates * Presenting financial insights through charts, graphs, and reports * Learning about internal controls and risk management practices What You'll Need to Have * High school diploma or equivalent; current enrollment in a technical or degree program, or relevant certifications * Strong verbal and written communication skills, with the ability to simplify complex concepts * High attention to detail and ability to multitask and prioritize effectively * Must meet legal requirements to work in the U.S. without sponsorship Even if you don't meet every requirement, we encourage you to apply. We're looking for motivated, tech‑savvy individuals who align with our mission and are eager to contribute in meaningful ways. Why Jack Henry? From day one, you'll be trusted with meaningful projects-not "grunt work." You'll work alongside a mentor, gain hands-on experience, and collaborate with a fast-paced, distributed team. We're committed to your growth and to helping you build skills that will last well beyond the program. Our Culture Ask our associates why they love Jack Henry, and many will tell you it's because our culture is exceptional. We rise to meet challenges, seek opportunities, and support one another. Our culture has helped us stay strong through challenging times, and we credit our dedicated associates for our success. Learn more about our values and commitments by visiting our Corporate Responsibility site. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes when all voices are included, making our business-and society-stronger. Jack Henry is proud to be an equal opportunity employer. We are committed to providing equal opportunity in all employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, and social or recreational activities, to all persons regardless of race, religious creed, color, national origin, ancestry, disability, genetic information, pregnancy, marital status, sex, gender identity/expression, age, sexual orientation, military or veteran status, or any other protected status under local, state, or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
    $25 hourly 5d ago
  • Print Production Support Rep I

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Springfield, MO

    At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The Outlink Admin team is excited to open an opportunity for a new Technical Support Representative! This team plays a critical role in supporting our Outlink Print customers and internal partners by managing support cases, assisting with the customer billing process, and ensuring accurate upload of print data for production. If you're detail-oriented and passionate about delivering exceptional service, this is a great opportunity to join a team that keeps our print operations running smoothly. This position is a hybrid role requiring at least 2 days per week in the Springfield/Monett; MO office. You must also have the ability to travel to our Print Centers in Lenexa, KS; Allen, TX; and Totowa, NJ; as needed. All travel expenses, airfare, lodging, meals, would be provided by Jack Henry. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). The salary range for this position is $34,400- $38,250 and will be determined based on location and experience level. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Providing technical support for internal and external customers as it relates to print production issues, concerns, and requests. Will thoroughly assess the issue, by asking detailed questions, listening and documenting responses, and providing resolutions to address the issue. * Monitors incoming support cases and emails to answer questions, resolve issues, as it relates to print production and procedures in accordance with Service Level Standards. * Will be instrumental in the customer print billing processing, uploading print data for internal reporting and billing, serving as the primary contact within the team for questions and issues. * Print production duties such as assisting with printing remote statements, sending statement verifications. * May perform other job duties as assigned. What you'll need to have: * Must have at least 6 month of customer service experience. * Must be able to utilize Excel to use Pivot Tables, create and format spreadsheets, and insert basic formulas into the proper cells of the spreadsheet. * Must be able to travel as needed to the print centers mentioned above as needed. * Must be detail-oriented, organized, and able to prioritize and thrive in a fast-paced, stressful environment. * Must be customer-focused and have the ability to provide clear and concise communication with internal and external customers via phone or email. * Must be willing to work Monday- Friday 9:00 am -6:00 pm Central. What would be nice for you to have: * Knowledge of Print Production procedures. * Experience with print billing processes. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.
    $34.4k-38.3k yearly 6d ago
  • Sales Representative BC - Springfield, MO

    Fiserv 4.4company rating

    Springfield, MO job

    **Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Sales Representative BC - Springfield, MO What does a successful Sales Representative / Business Consultant do at Fiserv? Revolutionize Commerce. Empower Businesses. Define Your Career. Are you ready to be a game-changer? At Fiserv, we're transforming the way businesses operate and grow. You will be on the frontlines of innovation, connecting small and medium-sized businesses (SMBs) with Clover, our award-winning point-of-sale and business management platform. Join a dynamic team that thrives on passion, purpose, and performance. Why Choose Fiserv? We don't just deliver technology; we create solutions that redefine commerce. With Clover, we've built a trusted platform that's powering over 700,000 merchants worldwide and processed over $330 billion in card transactions in 2024. We're not here to simply sell; we're here to empower businesses with tools to succeed. As the world's largest merchant acquirer, you'll have the resources, reputation, and technology to make a real difference. Your career at Fiserv isn't just about closing deals-it's about opening doors to possibility. What you will do: Be the Catalyst for Growth: Travel across the assigned territory, partnering with Financial Institutions to bring Clover's cutting-edge solutions to merchants, sparking success wherever you go. Turn Leads Into Legacy: Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment. Leverage Fiserv's extensive partnerships and referral networks to fuel your pipeline. Consult. Solve. Transform: Act as a strategic advisor to merchants, tailoring solutions that help them grow, adapt, and thrive in a competitive marketplace. Elevate Excellence: Embody Fiserv's core values by fostering authentic connections and maintaining the highest ethical standards. What you will need to have: High School Diploma/GED. Experience in a quota-driven, self-sourcing sales environment. Demonstrated success in cold-calling and generating your own leads. What would be great to have: Bachelor's degree or military experience. 3+ years of sales experience, particularly in consultative and relationship-driven roles. Proven ability to design strategies that drive pipeline growth and revenue. \#LI-AT1 This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. _Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._ Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact ******************* . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
    $37k-50k yearly est. 60d+ ago
  • Corporate Project Manager: Symitar Integration Development

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Springfield, MO

    At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We are seeking an experienced Corporate Project Manager to join our Symitar Integration Development team. This role is responsible for managing vendor and internal projects focused on software integrations with the Symitar core system. The ideal candidate is highly organized, proactive, and skilled at coordinating multiple stakeholders to ensure projects are delivered on time and within scope. You will lead project intake, planning, execution, and closure while maintaining clear communication, reporting project status to stakeholders and management, and driving process improvements. This position will be filled to work Hybrid requiring you to come into the office at least 2 days per week in any of the following Jack Henry office locations: Allen, TX / Springfield, MO/ Monett, MO / Cedar Falls, IA/ Charlotte, NC / Lenexa, KS and or Louisville, KY. The target salary range for this position is $72,700 - $90,000 based on experience and location. What you'll be responsible for: * Performs non-technical project completion using an internal or cross-departmental customer perspective, typically from initiation through delivery. * Coordinates cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget. * Oversees special projects, generally from inception to completion. * Serves as liaison to ensure all project requirements and targets are met. * Ensures all projects are completed on schedule. * Monitors and tracks all escalated issues to resolution. * Performs other duties as assigned. What you'll need to have: * Must have a minimum of 5 years of experience in project management and or project coordination. * Must have experience managing software development projects * Excellent organizational skills. * Must have strategic and technical communication skills. What would be nice for you to have: * Bachelor's degree. * Experience driving process improvement. * Experience JIRA and Confluence. * Financial services experience * Familiarity with Jack Henry products and services, including Symitar. * Project Management Professional (PMP) certification. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech
    $72.7k-90k yearly 5d ago
  • SilverLake Deposits - Technical Support Representative III

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. As a SilverLake Deposit Technical Support Representative you will provide product support to customers via the telephone and/or internet. Using product knowledge to provide the highest level of service to resolve the customer's issue and restore the customer to fully functioning status, while strengthening the customer Jack Henry customer relationship. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Providing level one troubleshooting for JHA Silverlake deposit system. Accurately assess the customer issue by asking well thought out questions, and carefully listening to the issue, and completely documenting information into the case management system. Monitoring the incoming cases and responding and resolving within standard Service Level Standards. * Researching financial institution issues with the software and identifying and resolving the application and service issues. * Answering any questions regarding the general application. * Escalating issues as needed to a higher level. * May perform other job duties as assigned. What you'll need to have: * Minimum of 4 years' experience in a financial institution or technical support role. What would be nice for you to have: * Experience with Silverlake, Jack Henry Software. * Ability to be self-motivated and work independently. * Able to use support tools to identify or recreate customer issues. * Able to identify and resolve application and service issues. * Able to provide outstanding customer service as set forth by corporate policies and standards. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.
    $32k-37k yearly est. 6d ago
  • Business Analyst Intern (Enterprise Payment Operations) - Summer 2026

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we deliver technology solutions that digitally transform and empower community banks and credit unions to provide enhanced, streamlined experiences for their customers and members. Our best-in-class products are just the beginning as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. The Operations Business Analyst Intern will play a key role in ensuring the smooth and accurate execution of core business processes for the EPS Operations team. You'll be the linchpin connecting Sales, Implementation, and Billing, ensuring our critical Remit platform projects move efficiently from contract to revenue. Your work will include reviewing customer contracts, setting up implementation projects, maintaining data integrity within our CRM system, and triaging incoming operational cases. You'll also contribute to special projects focused on improving overall operational efficiency and effectiveness. If you're passionate about process improvement and thrive in an upbeat, supportive atmosphere, this is the role for you! Interns at Jack Henry earn $25.00 per hour and work a full-time schedule of 40 hours per week, Monday through Friday. The Summer 2026 Internship Program will run from June 1 through August 7, 2026. This position is based out of one of our designated hub locations: Charlotte, NC · Allen, TX · Springfield/Monett, MO · Louisville, KY · Cedar Falls, IA · Birmingham, AL What You'll Be Responsible For * Streamlining the Sales-to-Implementation handoff for Remit platform projects, including a meticulous review of executed customer contracts for accuracy and completeness. * Conducting a CRM data audit to ensure implemented Remit products are accurately marked within the Customer Relationship Management system, maintaining data integrity. * Liaising with Implementation and Billing teams to confirm customers are invoiced correctly and promptly once project implementations are complete. What You'll Need to Have * Pursuing a degree in Business Administration, Project Management, or Business Analytics. * Demonstrated foundational knowledge or early experience in relevant areas (e.g., researching and writing reports, documenting processes, project or event execution). * Must be a U.S. citizen and not require sponsorship for employment authorization now or in the future. What Would Be Nice for You to Have * A process-driven mindset with a passion for continuous improvement. * Exceptional communication skills (written and verbal) for clear cross-functional collaboration. * Strong attention to detail and a commitment to data accuracy. * Proven ability to manage changing priorities and work effectively under strict deadlines. Why Jack Henry? At Jack Henry, our culture is built on a simple but powerful motto: "Do the right thing, do whatever it takes, and have fun." This isn't just a tagline-it's the foundation of how we work, collaborate, and grow together. As an intern, you'll have the opportunity to launch your career in a meaningful way. Our 10-week summer internship program* offers hands-on experience with real projects that align with our business priorities and shape the future of financial technology. You'll work alongside innovative teams, gain exposure to executive leadership, and receive mentorship designed to support your personal and professional development. From strategic insights to impactful solutions, your contributions will matter-and you'll be part of a company that values integrity, curiosity, and connection. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it's because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values-they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Jack Henry is an equal opportunity employer and is committed to providing equal opportunity in all employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities. We welcome all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military or veteran status, or any other status protected by local, state, or federal law. No one will be subject to-and Jack Henry prohibits-any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be made during the interview process at any time.
    $25 hourly 6d ago
  • Senior AI Adoption Coach: Software Development

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We're seeking a Senior Artificial Intelligence (AI) Adoption Coach to lead the charge in accelerating AI integration across our development teams. In this role, you'll design and implement strategic AI programs that translate complex concepts into practical, hands-on learning experiences. You'll guide teams in the responsible and effective use of AI technologies, helping them embed intelligent solutions into their daily workflows. As a trusted advisor, you'll build real-world examples of AI in action, foster innovation, and ensure our teams are equipped to harness AI in ways that drive meaningful business outcomes. This is a unique opportunity to influence how AI transforms the way we build, think, and serve - and we can't do it without you. This position may be worked remotely from of any of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Birmingham, AL; or Louisville, KY. May require occasional travel, up to 10% for meetings, trainings or conferences. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Drive AI adoption by developing hands-on learning experiences, building prototypes, and fostering a continuous learning culture through coaching and communities of practice. * Partner with business and IT stakeholders to evaluate AI literacy and identify skill gaps, creating customized solutions to meet each business unit's unique needs. * Foster a continuous learning environment through interactive coaching, microlearning, and communities of practice. * May perform other job duties as assigned. What you'll need to have: * Minimum of 6 years of experience in enterprise software development. * Experience programming in any of the following: C#, Java, Golang, C++, JavaScript, Python or Swift. * Strong communication skills with proven ability to clearly communicate complex technical topics and tailor messages to different stakeholder groups. * Proven experience in change management, particularly in complex, highly regulated environments, to guide teams through the adoption of new technologies. What would be nice for you to have: * Bachelor's degree preferred. * Strong knowledge of AI principles, techniques, and methodologies with an emphasis on software engineering. * A background in software development with demonstrated ability to effectively coach technical teams and deliver hands-on, experiential learning sessions. * Previous experience working with cross-functional teams, such as HR and various business units, to align learning initiatives with business strategy. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech
    $52k-85k yearly est. 6d ago
  • Business Consultant: Loan Origination System

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Springfield, MO

    At Jack Henry, we're more than a technology company; we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, then we'd love to meet you. We are seeking a Business Consultant to manage the implementation of Jack Henry's LoanVantage loan origination system (LOS). This platform provides functionality to manage activities involved in commercial and consumer loan origination processes such as pipeline and workflow automation, credit analysis / underwriting, financial spreading, presentation report, and auto-decisioning automation, along with many other lending management tools. The Business Consultant is responsible for the overall management of scope and scheduling of the implementation as well as serving as a lending product specialist who mentors a financial institution through a best practices configuration with business rules set-up to support the financial institutions operational requirements. The Business Consultant is also responsible for client training, supporting the financial institution through acceptance testing, go-live activities, and stakeholder communications. You will be working in a Windows OS and SQL Database environment. Duration of projects can vary between two months to six months, size will vary based on the scope of the implementation and the financial institution. This is a remote position, but candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; and Springfield/Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. Salary range for this position is $73,000-100,000, depending on candidate experience and geographic location. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). What you'll be responsible for: * Serves as liaison between technical and non-technical departments in order to ensure all targets and requirements are met. * Ensures technical projects are completed on schedule. * Monitors and tracks all escalated issues to resolution. * Utilize and follow project management tools and methodologies. * Collaborate with Implementation Team for continued process improvement. * May perform other duties as assigned. What you'll need to have: * Must have a minimum of 4 years of experience supporting or using a loan origination platform; or 4 years of experience in Commercial and/or Consumer direct lending in any of the following categories: Loan Originator or Loan Operations, Credit Analyst or Underwriting. * Ability to build and create formulas in Excel to support software decisioning. * Must be able to travel up to 20% to conduct on-site client training. Travel is typically for 3 to 5 business days. What would be nice for you to have: * Bachelor's degree in Business Administration. * Project Management Professional (PMP) * Certified Associate in Project Management (CAPM) * LoanVantage experience or experience with a similar loan origination system. * Comfortable leading a team to a common goal. * Proficient with Microsoft Office Suite/ Google Suite. * Ability to effectively communicate with various personalities and learn how to motivate each other. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.
    $73k-100k yearly 5d ago
  • Health Enablement & Leave Coordinator

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Springfield, MO

    At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The Health Enablement & Leave Coordinator, under moderate supervision, will administer leave requests under the Family and Medical Leave Act (FMLA), state and local leave laws, short-term and long-term disability plans and company specific leave policies, as well as assist with ADA accommodations, workers' compensation and ergonomic program support. This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Springfield, MO; or Monett, MO. The target salary range for this position is $43,400-$53,000, based on location and experience. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Communicates with employees and managers regarding leave, modified schedules, and required documentation, maintaining confidentiality and supporting a smooth return to work. * Assists with the interaction of leave laws, paid time off, disability benefits, and workers' compensation, providing guidance and recommending process improvements. * Accurately tracks leave usage, time worked, and disability pay, ensuring timely payroll submissions and compliance with FMLA, ADA, and other applicable laws and policies. * Supports managers in managing intermittent and reduced schedule leaves and provides ergonomic program assistance as needed. * May perform other duties as assigned. What you'll need to have: * Minimum of 2 years of experience in a human resources role. * Leave administration experience. What would be nice for you to have: * Comprehensive knowledge of FMLA, ADA, short and long term disability and multi-state leave laws. * Familiarity with health promotion strategies and ergonomic principles in workplace settings. * Familiarity with Workers Compensation claims management. * Strong computer literacy and application capability including proficiency in MS Office suite. * Ability to work with managers, team members and vendors to research and resolve questions in a timely manner. * Strong math, reasoning and communication skills. * Ability to work with confidential materials and employee information. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech
    $43.4k-53k yearly 6d ago
  • Senior Technical Business Analyst

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The Digital Custom Solutions team enhances our digital banking products to meet the unique needs of our customers. We are committed to providing innovative solutions that help our customers differentiate their digital banking experience. As a Senior Business Analyst with Digital Custom, you will have the exciting opportunity to work directly with our customers to hear their vision and find the best solutions to meet their specific needs! This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Louisville, KY; Birmingham, AL; Charlotte, NC; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Interacts with customers to gather system requirements for requested customizations. * Creates business specifications that outline the requested functional requirements and deliverables. * Prepares reasonable task and project cost/effort estimates. * Serves as a liaison between the customer, vendor, and internal teams. * Manages multiple projects simultaneously in various phases of the project life cycle. * Performs quality assurance testing to ensure customization is successfully migrated into production. * Provides technical support for new and existing custom features. * Assists with training and mentoring less experienced peers. * May perform other job duties as assigned. What you'll need to have: * Minimum of 6 years of experience as a Business Analyst in the financial or fintech industry. * Experience with internal and/or third-party API integrations. * Experience with leading projects and managing multiple initiatives simultaneously. * Experience in creating technical documentation outlining business requirements. What would be nice for you to have: * Experience with digital banking platforms. * Experience with Symitar, Silverlake, and/or 20/20 Jack Henry core systems. * Experience with jXchange, SymXchange, and/or Symitar PowerOn programming. * Experience in the card services industry. Familiarity with debit and credit card processing, including system integrations. * Strong communication and customer interaction skills. * Excellent organizational skills with the ability to meet aggressive deadlines. * Experience with performing quality assurance testing. * Desire to be creative and provide innovative solutions for our clients. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.
    $82k-107k yearly est. 6d ago
  • Fraud Support Call Center Representative (CCC)

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Springfield, MO

    At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Jack Henry's Fraud Center is part of the Consolidated Contact Center, an inbound contact center that works 24/7/365. In this position, you will provide high-quality customer service in a fast-paced environment assisting callers with fraud issues on their debit, credit, and ATM cards. This can include lost or stolen cards, and cardholder assistance. The pay range for this position is $34,320-$37,500 per year. Shift differentials are offered for qualifying shifts. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Charlotte, NC; Louisville, KY; Springfield, MO; or Monett, MO. However, you will be required to be onsite for your first day of onboarding. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Responding to incoming phone calls and gathering information regarding fraudulent or questionable debit, credit, or ATM activities. * Assisting cardholders in accordance with standard operating procedures, and directing them to their respective financial institutions when appropriate. * Actively participating in various group meetings including but not limited to team meetings, one-on-one discussions, and quality review sessions. * May perform other duties as assigned. What you'll need to have: * A minimum of 1 year of customer service experience, either customer-facing or phone/chat support. * The ability to communicate clearly and effectively. * The commitment to work an assigned schedule in a contact center that is open around the clock, seven days a week. This may entail working nights, weekends, and holidays. (Training occurs during the first five weeks, Monday and Friday. The training schedule likely will not be your assigned schedule.) * Reliable, high-speed internet service that is at least 20 Mbps download and 10 Mbps upload. If there is more than one person using the internet, the download speed should be 25 Mbps. * A quiet and confidential workspace. You will also need a comparable backup location if your primary site experiences a power outage or an internet failure. What would be nice for you to have: * A data entry background. * The ability to work well as part of a team, receiving feedback from leaders to improve metrics. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.
    $34.3k-37.5k yearly 6d ago
  • Back Office Loan Operation Support Analyst (Traveling)

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We're seeking a motivated individual who loves to travel and is excited to join our team of Back Office Loan Operations Analysts. In this role, you'll serve as a key liaison between our bank clients and the software installation team, traveling across the country to support the implementation of new or enhanced software applications. You'll be responsible for guiding clients through every stage of the process-from pre-installation planning and coordination, to hands-on installation, training, and post-installation support. This position requires extensive overnight travel to customer locations throughout the United States and is ideal for someone who thrives in a client-facing environment and enjoys being on the move This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham AL, Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville KY; Springfield, MO; or Monett, MO. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Implementation, design, and training of the Loan Operations Software Application. * Consulting with banking client to design parameter set, assisting bank with validation of data conversion, training on Loan Operations applications. * Communicate with other application analysts and programmers to analyze and audit transactions flowing through the core systems. * The successful candidate will travel with a conversion team to the customer site for software setup, training, conversion, and implementations. * Analyzes the customer's existing products/processes and consults with the customer to map the existing system to the Jack Henry product. * Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. * Oversees/performs system set-up for customers (i.e., parameter set-up, creates job files for processing, etc.). Ensures related business processes will run on software. * Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote. * Communicates the customer's needs/expectations with programmers, other team members, and team leaders. * Maintains effective communication with customers throughout the entire project/case. * Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution. * Prepares training materials and documentation for customers and internal users. * May perform other job duties as assigned. What you'll need to have: * A minimum of 18 months of working in a financial institution with loan applications (teller, new accounts, back office, etc. * This position entails 50-60% travel for software implementations. All travel expenses (airfare, meals, lodging, and transportation)are covered by the company. You can expect to take 1-2 trips per month, each lasting an average of 6-9 days, depending on the project's phase. * * The ability to work extended hours that include nights and weekend as needed. What would be nice for you to have: * Previous bank data conversion experience. * Silverlake or 20/20 experience. * Bachelor's degree within Finance or Accounting. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.
    $55k-77k yearly est. 6d ago
  • Software Engineer III - Financial Crimes Solutions

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you The Software Engineer will be joining our Financial Crimes Defender R&D team that focuses on building cloud-native containerized microservices and web applications. This is a dynamic, agile software delivery team that develops an application development platform and contributes to a mission-critical set of financial crimes fraud detection applications. As a Software Engineer, you will be responsible for the design and development of back-end services and web applications. You will be a part of the large project and will have the opportunity to collaborate with developers from multiple teams as product builds take shape and a chance to help us stretch our technical horizons as we refine best practices and incorporate new technology. The ideal candidate will need to be a technology expert who can take defined requirements and deliver a solution through acceptance while collaborating with all software delivery disciplines on the team. If you enjoy developing complex software systems that have a technical and social impact, this could be the role for you! This position offers remote flexibility within a 70-mile radius of any of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Monett, MO; Springfield, MO, or Louisville, KY. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. Must be able to travel up to 5% to attend onsite meetings or trainings. What you'll be responsible for: * Complete product technical design and prototyping, software development, bug verification and resolution. * Perform system analysis and programming activities which may require extensive research and analysis. * Provide technical/engineering support for new and existing applications from code delivery until the retirement of the application. * Ensure timely, effective, and quality delivery of software into production, both at an individual and team level. * Develop and test applications based on business requirements and industry best practices. * Create required technical documentation. * Perform release validation testing and beta support for projects. * Research problems and develop solutions to the problems. * Conduct unit testing and integration testing for functionality and limits. * May perform other job duties as assigned. What you'll need to have: * A minimum of 4 years of experience in .Net/C#, SQL, UI engineering including TypeScript, Angular, React, or other JavaScript application development tools. * Minimum of 2 years' experience in Azure or GCP, or other Cloud related technologies. * Demonstrable experience in designing and building world-class high-traffic consumer web application interfaces. * Experience in Agile or Scrum environments. * Strong written, verbal, and interpersonal skills. What would be nice for you to have: * Bachelor's degree in Software Engineering or Computer Science. * Experience building out Cloud-native APIs. * Experience with GitHub / Azure DevOps GIT. * Experience with CI/CD with GitHub actions or Azure DevOps pipelines. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.
    $60k-77k yearly est. 6d ago
  • Back Office Banking Deposit Application Analyst (Traveling)- Core Director

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We're seeking a motivated individual who loves to travel and is excited to join our team of Deposit Operations Analysts. In this role, you'll serve as a key liaison between our bank clients and the software installation team, traveling across the country to support the implementation of new or enhanced software applications. You'll be responsible for guiding clients through every stage of the process-from pre-installation planning and coordination, to hands-on installation, training, and post-installation support. This position requires extensive overnight travel to customer locations throughout the United States and is ideal for someone who thrives in a client-facing environment and enjoys being on the move This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations Springfield, MO; or Monett, MO, Lenexa KS; or Allen, TX. The salary range for this position for this position is $53,650-$80,650 and will be determined based on location and experience level. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Implementation, design, and training of the Deposit Operations Software Application. * Consulting with banking client to design parameter set, assisting bank with validation of data conversion, training on Deposit Operations applications. * Communicate with other application analysts and programmers to analyze and audit transactions flowing through the core systems. * The successful candidate will travel with a conversion team to the customer site for software setup, training, conversion, and implementations. * Analyzes the customer's existing products/processes and consults with the customer to map the existing system to the Jack Henry product. * Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. * Oversees/performs system set-up for customers (i.e., parameter set-up, etc.). Ensures related business processes will run on software. * Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote. * Communicates the customer's needs/expectations with programmers, other team members, and team leaders. * Maintains effective communication with customers throughout the entire project/case. * Identifies/maintains customer issues and ensures proper resolution. . * Prepares training materials and documentation for customers and internal users. * May perform other job duties as assigned. What you'll need to have: * A minimum of 5 years of working in a financial institution with deposit applications (teller, new accounts, back office, Operations, etc.) * This position entails 40-50% travel for software implementations. All travel expenses (airfare, meals, lodging, and transportation)are covered by the company. You can expect to take 1 trip per month, each lasting an average of 6-9 days, depending on the project's phase. * The ability to work extended hours that include nights and weekend as needed. What would be nice for you to have: * Previous bank data conversion experience. * Core Director experience. * Bachelor's degree. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech
    $53.7k-80.7k yearly 6d ago
  • Senior AI Adoption Coach: Software Development

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Springfield, MO

    At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We're seeking a Senior Artificial Intelligence (AI) Adoption Coach to lead the charge in accelerating AI integration across our development teams. In this role, you'll design and implement strategic AI programs that translate complex concepts into practical, hands-on learning experiences. You'll guide teams in the responsible and effective use of AI technologies, helping them embed intelligent solutions into their daily workflows. As a trusted advisor, you'll build real-world examples of AI in action, foster innovation, and ensure our teams are equipped to harness AI in ways that drive meaningful business outcomes. This is a unique opportunity to influence how AI transforms the way we build, think, and serve - and we can't do it without you. This position may be worked remotely from of any of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Birmingham, AL; or Louisville, KY. May require occasional travel, up to 10% for meetings, trainings or conferences. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Drive AI adoption by developing hands-on learning experiences, building prototypes, and fostering a continuous learning culture through coaching and communities of practice. * Partner with business and IT stakeholders to evaluate AI literacy and identify skill gaps, creating customized solutions to meet each business unit's unique needs. * Foster a continuous learning environment through interactive coaching, microlearning, and communities of practice. * May perform other job duties as assigned. What you'll need to have: * Minimum of 6 years of experience in enterprise software development. * Experience programming in any of the following: C#, Java, Golang, C++, JavaScript, Python or Swift. * Strong communication skills with proven ability to clearly communicate complex technical topics and tailor messages to different stakeholder groups. * Proven experience in change management, particularly in complex, highly regulated environments, to guide teams through the adoption of new technologies. What would be nice for you to have: * Bachelor's degree preferred. * Strong knowledge of AI principles, techniques, and methodologies with an emphasis on software engineering. * A background in software development with demonstrated ability to effectively coach technical teams and deliver hands-on, experiential learning sessions. * Previous experience working with cross-functional teams, such as HR and various business units, to align learning initiatives with business strategy. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech
    $54k-86k yearly est. 6d ago
  • Corporate Project Manager: Symitar Integration Development

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We are seeking an experienced Corporate Project Manager to join our Symitar Integration Development team. This role is responsible for managing vendor and internal projects focused on software integrations with the Symitar core system. The ideal candidate is highly organized, proactive, and skilled at coordinating multiple stakeholders to ensure projects are delivered on time and within scope. You will lead project intake, planning, execution, and closure while maintaining clear communication, reporting project status to stakeholders and management, and driving process improvements. This position will be filled to work Hybrid requiring you to come into the office at least 2 days per week in any of the following Jack Henry office locations: Allen, TX / Springfield, MO/ Monett, MO / Cedar Falls, IA/ Charlotte, NC / Lenexa, KS and or Louisville, KY. The target salary range for this position is $72,700 - $90,000 based on experience and location. What you'll be responsible for: * Performs non-technical project completion using an internal or cross-departmental customer perspective, typically from initiation through delivery. * Coordinates cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget. * Oversees special projects, generally from inception to completion. * Serves as liaison to ensure all project requirements and targets are met. * Ensures all projects are completed on schedule. * Monitors and tracks all escalated issues to resolution. * Performs other duties as assigned. What you'll need to have: * Must have a minimum of 5 years of experience in project management and or project coordination. * Must have experience managing software development projects * Excellent organizational skills. * Must have strategic and technical communication skills. What would be nice for you to have: * Bachelor's degree. * Experience driving process improvement. * Experience JIRA and Confluence. * Financial services experience * Familiarity with Jack Henry products and services, including Symitar. * Project Management Professional (PMP) certification. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech
    $72.7k-90k yearly 5d ago
  • Business Analyst, Intern - 2026

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. As a Business Analyst Intern in Jack Henry's Ovation group, you'll join a collaborative, innovative team dedicated to supporting fully integrated internal banking environments through technology-driven solutions. Over the 10-week program, you'll work alongside experienced analysts and cross-functional teams, gaining hands-on experience in data analysis, process improvement, and project support. Each day, you'll contribute to real projects. The Ovation team values curiosity, teamwork, and a commitment to doing the right thing, providing a supportive environment where your ideas and contributions matter. Interns at Jack Henry earn $25.00 per hour and work a full-time schedule of 40 hours per week, Monday through Friday. The Summer 2026 Internship Program will run from June 1 through August 7, 2026 This position will be worked onsite out of our Springfield, MO office. What you'll be responsible for: * Collecting and analyzing data to identify trends, inefficiencies, and opportunities for process improvement within banking operations and software platforms. * Assisting in the documentation and validation of business requirements, workflows, and system enhancements by collaborating with stakeholders across departments. * Supporting project management activities, including preparing reports, tracking deliverables, and participating in testing and quality assurance for new releases and upgrades. What you'll need to have: * Pursuing a degree in: Business Administration, Computer Science, Finance, Economics, Information Systems, or a related field. * Demonstrated foundational knowledge or early experience in relevant areas of interest data analysis, Microsoft Office (especially Excel), and an interest in banking, financial technology, or artificial intelligence. * Must be a U.S. citizen and not require sponsorship for employment authorization now or in the future. What would be nice for you to have: * Experience or coursework in banking operations, financial services, or software implementation. * Strong communication, teamwork, and problem-solving skills, with a proactive approach to learning and adapting in a fast-paced environment. * Strong problem-solving skills and a proactive approach to learning. * Comfortable navigating ambiguity and figuring things out on the fly. Why Jack Henry? At Jack Henry, our culture is built on a simple but powerful motto: "Do the right thing, do whatever it takes, and have fun." This isn't just a tagline; it's the foundation of how we work, collaborate, and grow together. As an intern, you'll have the opportunity to launch your career in a meaningful way. Our 10-week summer internship program offers hands-on experience with real projects that align with our business priorities and shape the future of financial technology. You'll work alongside innovative teams, gain exposure to executive leadership, and receive mentorship designed to support your personal and professional development. From strategic insights to impactful solutions, your contributions will matter, and you'll be part of a company that values integrity, curiosity, and connection. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values; they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.
    $25 hourly 6d ago
  • Health Enablement & Leave Coordinator

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The Health Enablement & Leave Coordinator, under moderate supervision, will administer leave requests under the Family and Medical Leave Act (FMLA), state and local leave laws, short-term and long-term disability plans and company specific leave policies, as well as assist with ADA accommodations, workers' compensation and ergonomic program support. This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Springfield, MO; or Monett, MO. The target salary range for this position is $43,400-$53,000, based on location and experience. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Communicates with employees and managers regarding leave, modified schedules, and required documentation, maintaining confidentiality and supporting a smooth return to work. * Assists with the interaction of leave laws, paid time off, disability benefits, and workers' compensation, providing guidance and recommending process improvements. * Accurately tracks leave usage, time worked, and disability pay, ensuring timely payroll submissions and compliance with FMLA, ADA, and other applicable laws and policies. * Supports managers in managing intermittent and reduced schedule leaves and provides ergonomic program assistance as needed. * May perform other duties as assigned. What you'll need to have: * Minimum of 2 years of experience in a human resources role. * Leave administration experience. What would be nice for you to have: * Comprehensive knowledge of FMLA, ADA, short and long term disability and multi-state leave laws. * Familiarity with health promotion strategies and ergonomic principles in workplace settings. * Familiarity with Workers Compensation claims management. * Strong computer literacy and application capability including proficiency in MS Office suite. * Ability to work with managers, team members and vendors to research and resolve questions in a timely manner. * Strong math, reasoning and communication skills. * Ability to work with confidential materials and employee information. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech
    $43.4k-53k yearly 6d ago
  • Fraud Support Call Center Representative (CCC)

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Monett, MO

    At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Jack Henry's Fraud Center is part of the Consolidated Contact Center, an inbound contact center that works 24/7/365. In this position, you will provide high-quality customer service in a fast-paced environment assisting callers with fraud issues on their debit, credit, and ATM cards. This can include lost or stolen cards, and cardholder assistance. The pay range for this position is $34,320-$37,500 per year. Shift differentials are offered for qualifying shifts. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Charlotte, NC; Louisville, KY; Springfield, MO; or Monett, MO. However, you will be required to be onsite for your first day of onboarding. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Responding to incoming phone calls and gathering information regarding fraudulent or questionable debit, credit, or ATM activities. * Assisting cardholders in accordance with standard operating procedures, and directing them to their respective financial institutions when appropriate. * Actively participating in various group meetings including but not limited to team meetings, one-on-one discussions, and quality review sessions. * May perform other duties as assigned. What you'll need to have: * A minimum of 1 year of customer service experience, either customer-facing or phone/chat support. * The ability to communicate clearly and effectively. * The commitment to work an assigned schedule in a contact center that is open around the clock, seven days a week. This may entail working nights, weekends, and holidays. (Training occurs during the first five weeks, Monday and Friday. The training schedule likely will not be your assigned schedule.) * Reliable, high-speed internet service that is at least 20 Mbps download and 10 Mbps upload. If there is more than one person using the internet, the download speed should be 25 Mbps. * A quiet and confidential workspace. You will also need a comparable backup location if your primary site experiences a power outage or an internet failure. What would be nice for you to have: * A data entry background. * The ability to work well as part of a team, receiving feedback from leaders to improve metrics. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.
    $34.3k-37.5k yearly 6d ago
  • Senior Technical Business Analyst

    Jack Henry & Associates Inc. 4.6company rating

    Jack Henry & Associates Inc. job in Springfield, MO

    At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The Digital Custom Solutions team enhances our digital banking products to meet the unique needs of our customers. We are committed to providing innovative solutions that help our customers differentiate their digital banking experience. As a Senior Business Analyst with Digital Custom, you will have the exciting opportunity to work directly with our customers to hear their vision and find the best solutions to meet their specific needs! This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Louisville, KY; Birmingham, AL; Charlotte, NC; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Interacts with customers to gather system requirements for requested customizations. * Creates business specifications that outline the requested functional requirements and deliverables. * Prepares reasonable task and project cost/effort estimates. * Serves as a liaison between the customer, vendor, and internal teams. * Manages multiple projects simultaneously in various phases of the project life cycle. * Performs quality assurance testing to ensure customization is successfully migrated into production. * Provides technical support for new and existing custom features. * Assists with training and mentoring less experienced peers. * May perform other job duties as assigned. What you'll need to have: * Minimum of 6 years of experience as a Business Analyst in the financial or fintech industry. * Experience with internal and/or third-party API integrations. * Experience with leading projects and managing multiple initiatives simultaneously. * Experience in creating technical documentation outlining business requirements. What would be nice for you to have: * Experience with digital banking platforms. * Experience with Symitar, Silverlake, and/or 20/20 Jack Henry core systems. * Experience with jXchange, SymXchange, and/or Symitar PowerOn programming. * Experience in the card services industry. Familiarity with debit and credit card processing, including system integrations. * Strong communication and customer interaction skills. * Excellent organizational skills with the ability to meet aggressive deadlines. * Experience with performing quality assurance testing. * Desire to be creative and provide innovative solutions for our clients. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.
    $82k-107k yearly est. 6d ago

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