Team Member
Jack In The Box job in Greenville, TX
Responsible for delivering a “WOW” guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for Jack in the Box guests.
Requirements
Key Duties/Responsibilities: • Models a “guest comes first” attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. • Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency. • Handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort. • Interacts effectively with diverse groups of people and does not have or display any biases. • Gets along with other team members and always shows care and respect. • Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and helps train employees as assigned. • Follows instructions, is consistently productive and focused. • Willingly accepts direction and feedback from management and other team members. • Follows JIB procedures and standards in performing all workstation activities. • Has excellent record of attendance & punctuality (5 minutes before scheduled start time), and is flexible to meet restaurant scheduling needs. • Is dependable and reliable. • Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures. • Maintains clean, neat appearance; follows uniform and grooming standards. Qualifications: • Demonstrates integrity and ethical behavior. • Ability to stand and walk approximately 90%-95% of shift. • Ability to lift and carry 10-65 lbs. • Ability to take guests' orders, operate a cash register, and read video monitors. • Ability and desire to work in a very fast-paced environment
Manager
Jack In The Box, Inc. job in Red Oak, TX
Restaurant Manager: Restaurant managers are responsible for managing the overall operations of the restaurant and in building strong teams that provide excellent customer service to our guests. You will recruit, select, train and develop restaurant employees. You will also utilize management information tools to analyze restaurant operation and financial performance.
Key Duties/ Responsibilities:
* Demonstrate a passion for the business
* Serve as a strong role model who motivate and inspire employees
* Demonstrate a strong awareness and concern for food quality and safety
* Are able to adjust to multiple demands and shifting priorities
* Listen to and take customers orders
* Operate a cash register
* Read video monitors.
Qualifications:
* Must have the ability to work well with diverse groups of people.
* Have good organization and planning skills.
* Knowledge of food safety best practices
* Knowledge of budgeting food cost and sales
* Basic knowledge of personal computer and related software applications
* Must be a self-starter who takes initiative and accepts responsibility.
* Physically must be able to stand and walk 90-95% of shift
* Lift and carry 15-25 lbs
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
P.F. Chang's Pay Range (based on experience): $16.00 - $19.00 / hour All team members: * Competitive pay * Flexible scheduling * Paid on the job training * Opportunities for advancement - we promote from within * Discounted meals
* Employee referral program
* Exclusive team member discounts
* Closed on Thanksgiving and Christmas at most locations
For qualifying team members:
* 401(k) retirement plan (based on hours worked)
* Medical, dental and vision insurance (based on hours worked)
* Paid sick leave (in qualifying jurisdictions)
Hiring immediately for full-time or part-time Dishwashers.
Job Summary:
The Dishwasher is responsible for providing a safe and sanitized area for our staff and guests. They are responsible for washing and sanitizing all plate ware, drink ware, utensils, pots, pans, and cooking equipment. They keep the dish room clean and organized.
Job Responsibilities:
* Operates an industrial dishwasher
* Wash dishes, sweep/mop floors, clean and maintain equipment, sanitize utensils and maintain all areas of the restaurant.
* Maintain kitchen work areas, equipment or utensils in clean and orderly conditions.
* Clean food preparation areas, facilities or equipment.
* Execute proper sanitation practices and safety procedures
* Place clean dishes, utensils or cooking equipment in storage areas.
* Empty and clean all trash receptacles
* Provide assistance to prep cook and other kitchen staff as needed, especially during peak times, including basic prep
* Load or unload trucks that deliver or pick up food or supplies.
* Perform opening, closing and side work
* Clean up spills or broken glassware immediately
Job Requirements:
* Must be at least 18 years old.
* Excellent customer service skills and etiquette.
* Must possess a current Food Handler's Card, where applicable.
* Must be able to communicate effectively with team members.
* Learn about all chemicals used in the building and ability to learn to use them properly.
* Ability to work around various levels of temperature, including warm to very warm temperatures in the kitchen.
* Ability to multi-task in a fast-paced, team work environment.
Why work for us?
Because it's more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.
Apply Now
* Search for jobs by keyword or location.
* Gather your work history, and if applicable, prepare your resume for submission.
* Click "Apply Now" to submit your application.
Operations Senior Supervisor - NE Texas
Dallas, TX job
Job Title: Senior Supervisor - Multi-Unit Operations (Northeast Texas) We are seeking a dynamic and results-driven Senior Supervisor to lead operations across 7 McDonald's restaurants in Northeast Texas. This critical leadership role will be responsible for overseeing one Area Supervisor and seven General Managers, ensuring high standards in operational performance, team development, and guest satisfaction.
Key Responsibilities:
* Provide strategic and hands-on leadership to all restaurant-level management teams
* Drive consistent execution of McDonald's operational standards across all units
* Develop, coach, and mentor the Area Supervisor and General Managers to foster growth and improve results
* Monitor key performance indicators (KPIs) including sales, profitability, staffing, and customer experience
* Lead initiatives to improve operational efficiency, employee engagement, and community involvement
* Ensure compliance with corporate policies, procedures, and local regulations
* Partner with ownership and executive team to implement long-term goals and growth strategies
Qualifications:
* Proven success in a multi-unit leadership role (QSR experience highly preferred)
* Strong leadership, team-building, and people development skills
* Excellent communication, organization, and problem-solving abilities
* Financial acumen and ability to interpret operational data and drive results
* Must live in Northeast Texas or be willing to relocate before start date
* (*English/Spanish*) a plus
Benefits:
* Competitive salary and bonus structure
* Health, dental, and vision insurance
* Discounts and other company benefits
* Opportunities within a growing organization
If you're passionate about developing people, delivering results, and making a meaningful impact in the restaurant industry, we want to hear from you.
Apply today to join our team and lead with purpose
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Vision insurance
Work Location: In person
Manager Trainee
Whitewright, TX job
McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move.
Requirements:
As a Manager Trainee, you will spend up to six months learning our business in order to gain a high experience and competency level. After successful completion of this phase, you will advance to Second Assistant, earn a pay increase, and continue to climb the ladder of opportunity. Most trainees achieve the level of Store Manager after approximately 24-36 months in this program.
Manager Trainee perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Manager Trainee, you may be responsible for:
* Food Safety
* Internal Communication
* Inventory Management
* Daily Maintenance and Cleanliness
* Managing Crew
* Quality Food Production
* Exceptional Customer Service
* Safety and Security
* Scheduling
* Training
Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment.
Additional Info:
Along with competitive pay, a Manager Trainee at an LD Group restaurant is eligible for incredible benefits including:
* Paid vacation
* Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
* Service awards
* Employee Resource Connection
* Free Uniforms
* Free Meals
* Flexible Schedules
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
Team Member
Jack In The Box, Inc. job in Rowlett, TX
Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Is very knowledgeable and answers guest questions quickly and accurately
* Is well prepared and remains calm and productive during busy times; does not look rushed.
Neat and Well -Groomed
* (Clean) Follows JIB uniform and grooming standards.
* Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
* Makes guests feel welcome and special by being ready, smiling, and connecting.
* Follows the JIB Hospitality Model on how to treat guests.
Well-Staffed
* (Clean) Maintains restaurant cleanliness (interior/exterior).
* Is ready and prepared to serve guests as they arrive.
* Is organized and responsible.
* Asks for help, when necessary, to meet guests' needs.
* Is a good team player and assists co-workers when able.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Makes sure the food looks and tastes great and is high quality.
* Cares about food presentation; takes the extra time if needed.
* Ensures taste, appearance, and temperature standards are met for all products.
Consistent and Quick Service
* (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
* Offers consistent, quick service and is always ready and prepared.
Order Accuracy
* (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Always provides the appropriate number of condiments, napkins, and utensils.
* Repeats the order to guests by looking in the bag/basket as they hand them their food.
* Follows bagging standards to ensure quality and accuracy.
Food Safety
* (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
* Follows all hand washing and glove procedures.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests with care and respect.
* Is passionate about serving the guest.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communications and addresses them proactively.
* Handles guest complaints - says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Understands that a guest is never an interruption. They are the first priority.
Team Skills
* Treats fellow team members with care and respect.
* Is a good team player.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with people of all backgrounds.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows the products and menu.
* Follows Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service(Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with backup position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience - Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Pay rate ranges from $20.00 - $20.50 depending on experience.
Team Member
Jack In The Box, Inc. job in Sanger, TX
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION RESUMED: Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with Jack in the Box procedures, systems, and standards, and 20/20 guest expectations.
Guest Expectations
Well-trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses Smart Selling Standards Jack in the Box as appropriate.
* Is very knowledgeable and answers guest questions quickly and accurately
* Is well prepared and remains calm and productive during busy times; does not look rushed
Neat and Well -Groomed
* (Clean) Follows Jack in the Box uniform and grooming standards.
* Cares about looking nice and professional; shirt is tucked in; hair is contained via hat, visor and / or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
* Makes guests feel welcome and special by being ready, smiling, and connecting.
* Follows the Jack in the Box Hospitality Model on how to treat guests.
Well-Staffed
* (Clean) Maintains restaurant cleanliness (interior / exterior).
* Is ready and prepared to serve guests as they arrive.
* Is organized and responsible.
* Asks for help, when necessary, to meet guests' needs.
* He is a good team player and assists co-workers when able.
* Follows the Jack in the Box Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Makes sure the food looks and tastes great and is high quality.
* Cares about food presentation; takes the extra time if needed.
* Ensures taste, appearance, and temperature standards are met for all products.
Consistent and Quick Service
* (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
* Offers consistent, quick service and is always ready and prepared.
Order Accuracy
* (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following Jack in the Box standards.
* Always provides the appropriate number of condiments, napkins, and utensils.
* Repeats the order to guests by looking in the bag / basket as they hand them their food.
* Follows bagging standards to ensure quality and accuracy.
Food Safety
* (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
* Follows all hand washing and glove procedures.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests with care and respect.
* Is passionate about serving the guest.
* Has a happy, personality friendly that is engaging both the guest and other employees.
* Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communications and addresses them proactively.
* Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
* Understands that a guest is never an interruption. They are the first priority.
Team Skills
* Treats fellow team members with care and respect.
* It's a good team player.
* You have a positive attitude can-do.
* It is dependable and reliable.
* Is willing to help another.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with people of all backgrounds.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and / or high volume times.
* It takes pride in using systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to solve issues that could compromise food safety or food quality.
* It is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows the products and menu.
* Follows Jack in the Box policies and standards.
Front of Restaurant
* Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In / Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enter order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or deliver orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash dogs, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (ie wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Outdoor
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Back of Restaurant
* Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients / products that have expired or do not meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Open product packages, places in proper storage units, and affixes shelf life Ensures all food and storage areas are kept clean and clean at all times, and you comply with Jack in the Box food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Prepare menu products according to procedure, including: warms / toasts / bread products, operates timers and removes products when timer sounds.
* Prepare fryer products, including: place products in appropriate rack / basket and places in the correct fryer, operate timers, remove / drain product when timer sounds, product codes, places product in appropriate container and / or holding bin.
* Discards ingredients / products that have expired or do not meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; wearing appropriate safety equipment.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash dogs, sweeps and mops floors, carpet vacuums, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (ie wipes down menu boards, order counter,). Visually checks and inspects all areas for cleanliness.
Outdoor
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receive and store products on delivery following established procedures.
QUALIFICATIONS:
* Experience Guest service or food cook / preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
* Knowledge / Skills / Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment.
* Physical Requirements - Ability to stand and walk approximately 90% -95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate to cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
Team Member
Jack In The Box, Inc. job in Hurst, TX
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION RESUMED: Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with Jack in the Box procedures, systems, and standards, and 20/20 guest expectations.
Guest Expectations
Well-trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses Smart Selling Standards Jack in the Box as appropriate.
* Is very knowledgeable and answers guest questions quickly and accurately
* Is well prepared and remains calm and productive during busy times; does not look rushed
Neat and Well -Groomed
* (Clean) Follows Jack in the Box uniform and grooming standards.
* Cares about looking nice and professional; shirt is tucked in; hair is contained via hat, visor and / or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
* Makes guests feel welcome and special by being ready, smiling, and connecting.
* Follows the Jack in the Box Hospitality Model on how to treat guests.
Well-Staffed
* (Clean) Maintains restaurant cleanliness (interior / exterior).
* Is ready and prepared to serve guests as they arrive.
* Is organized and responsible.
* Asks for help, when necessary, to meet guests' needs.
* He is a good team player and assists co-workers when able.
* Follows the Jack in the Box Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Makes sure the food looks and tastes great and is high quality.
* Cares about food presentation; takes the extra time if needed.
* Ensures taste, appearance, and temperature standards are met for all products.
Consistent and Quick Service
* (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
* Offers consistent, quick service and is always ready and prepared.
Order Accuracy
* (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following Jack in the Box standards.
* Always provides the appropriate number of condiments, napkins, and utensils.
* Repeats the order to guests by looking in the bag / basket as they hand them their food.
* Follows bagging standards to ensure quality and accuracy.
Food Safety
* (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
* Follows all hand washing and glove procedures.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests with care and respect.
* Is passionate about serving the guest.
* Has a happy, personality friendly that is engaging both the guest and other employees.
* Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communications and addresses them proactively.
* Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
* Understands that a guest is never an interruption. They are the first priority.
Team Skills
* Treats fellow team members with care and respect.
* It's a good team player.
* You have a positive attitude can-do.
* It is dependable and reliable.
* Is willing to help another.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with people of all backgrounds.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and / or high volume times.
* It takes pride in using systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to solve issues that could compromise food safety or food quality.
* It is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows the products and menu.
* Follows Jack in the Box policies and standards.
Front of Restaurant
* Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In / Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enter order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or deliver orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash dogs, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (ie wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Outdoor
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Back of Restaurant
* Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients / products that have expired or do not meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Open product packages, places in proper storage units, and affixes shelf life Ensures all food and storage areas are kept clean and clean at all times, and you comply with Jack in the Box food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Prepare menu products according to procedure, including: warms / toasts / bread products, operates timers and removes products when timer sounds.
* Prepare fryer products, including: place products in appropriate rack / basket and places in the correct fryer, operate timers, remove / drain product when timer sounds, product codes, places product in appropriate container and / or holding bin.
* Discards ingredients / products that have expired or do not meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; wearing appropriate safety equipment.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash dogs, sweeps and mops floors, carpet vacuums, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (ie wipes down menu boards, order counter,). Visually checks and inspects all areas for cleanliness.
Outdoor
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receive and store products on delivery following established procedures.
QUALIFICATIONS:
* Experience Guest service or food cook / preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
* Knowledge / Skills / Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment.
* Physical Requirements - Ability to stand and walk approximately 90% -95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate to cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
Team Member
Jack In The Box, Inc. job in Pantego, TX
Team Members Great employees deserve great benefits! * Paid Vacation * Advancement opportunities * 401(k) plan with company match * Scholarships * FREE meals on your shift * Medical, dental and vision coverage Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status.
Work Happy. Be Happy. Be You.
Our food isn't the only thing that should make you happy. Whether you're learning the finer points of customer service as a Guest Service Cashier or cooking up craveable food in the kitchen we want you to know we are here to help you learn new things and grow as an individual. When you're a member of Jack's crew, you're a member of the family.
You will have the opportunity to:
* Make others happy and deliver memorable experiences
* Greet customers in the restaurant or drive-thru window
* Work on the cash register
* Prepare and store food and beverages
* Maintain the appearance of the dining room and exterior of the restaurant
You must:
* Serve food quickly and accurately without compromising on quality and friendly service
* Be a good team player and treat others with care and respect
* Learn quickly and ask questions
* Be willing and able to work a flexible schedule
* Be able to lift and carry 15-25 lbs.
Pay Range: $10.50 - $13.50
cashier/ guest service
Jack In The Box job in Dallas, TX
Part-time Description
we are looking for happy talented guest service employees, we have growth opportunity, insurance, dental and vision. felixble schedules.
Prep Cook
Jack In The Box, Inc. job in Sherman, TX
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Position Summary:
Responsible for delivering a WOW guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for Jack in the Box guests.
Key Duties/Responsibilities:
* Cooks and packages food products.
* Preps and cleans workstation and keeps the fryer and grill clean.
* Is cross-trained, willing and able to do other positions at Jack in the Box.
* Models a guest comes first attitude; has a genuine smile, and displays a friendly and positive spirit
* Appreciates guests and makes them feel welcome; is always polite and courteous.
* Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.
* Handles guest complaints effectively using the C A R E model courtesy, apology, resolution, extra effort.
* Interacts effectively with diverse groups of people and does not have or display any biases.
* Gets along with other team members and always shows care and respect.
* Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and helps train employees as assigned.
* Follows instructions, is consistently productive and focused.
* Willingly accepts direction and feedback from management and other team members.
* Follows JIB procedures and standards in performing all workstation activities.
* Has excellent record of attendance & punctuality (5 minutes before scheduled start time),and is flexible to meet restaurant scheduling needs.
* Is dependable and reliable.
* Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.
* Maintains clean, neat appearance; follows uniform and grooming standards.
Qualifications:
Demonstrates integrity and ethical behavior. Ability to stand and walk approximately90%-95% of shift. Ability to lift and carry 10-65 lbs. Ability to take guests orders, operate a cash register, and read video monitors. Ability and desire to work in a very fast-paced environment. Available to help at other restaurants, if needed.
REASONABLE ACCOMMODATION:
Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
Department Leader
Josephine, TX job
Benefits: * Up To $20.00 Based on Location / Experience * $3.000 College Tuition Assistance * 100% Tuition & Fees for Colorado Tech University * Free Online High School Diploma Program * 1 Free Meal Per Shift * Free Uniforms * 30% National Employee Discount on McDonald's Food
* McPerks Discount Program
* Up to 2 Weeks Paid Time Off
* Flexible Scheduling
* Tuition Reimbursement Program
* Career Advancement Opportunities
* Medical, dental and vision coverage available
* Short- and Long-Term Disability, life and accident insurance available
* Up To A $100 Referral Bonus
Description:
McDonald's Works for Me.
I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
The Guest Service Department Leader's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Quality Department Leader's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Leader's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants. Department Leaders are required to have an open availability.
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Assistant Restaurant Manager
Jack In The Box, Inc. job in Denton, TX
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION SUMMARY:
Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability to ensure effective execution of the Service Profit Chain (SPC), and Brand Promise. Primary responsibilities are to provide excellent internal service, external service, and building sales and sales while ensuring compliance with policies, procedures, and regulatory requirements.
KEY DUTIES / RESPONSIBILITIES:
* Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and team members; identifies and develops internal candidates for management and Team Leader Works with restaurant team to ensure effective execution of "My Promise to You" and the Service Profit Chain; creates a restaurant environment that friendly, fun, clean, and safe; treated all employees with care and respect; motivates and inspires employees to achieve high performance while adhering to Company procedures; recognizes and recruits employees appropriately. Understands and uses JIB systems, processes, and tools;
* External Service: Manages daily activities to achieve excellence in restaurant operational Ensures guests receive an exceptional experience by properly training employees and holding the restaurant team accountable for consistently delivering excellent guest service and food quality. Monitors adherence with all JIB systems, procedures, and food safety requirements; reviews practices and modifies as needed to continuously improve the guest experience. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Maintains a positive brand image by ensuring consistent food quality, guest service, and restaurant cleanliness & maintenance. Serves as a role model for excellent guest service.
* Higher Profits: Partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each Period, including I&E, quality and service reports, health inspections, HACCP, etc; identifies trends and consults with management on implementing action plans for improvement; uses data to analyze business results; and contacts regional and CSC resources as Develops and executes action plans to increase restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business; considers cost/benefit impact of financial decisions and works to protect the JIB brand. Monitors costs and adherence to budget and restaurant goals.
SELECTION SKILLS/QUALITIES:
* Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box; ability to manage with integrity, honesty, and trust that promotes the Jack in the Box culture and values and embraces the Service Profit Chain and "My Promise To You"; demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and team members. Remains calm when challenged or placed under pressure; calms others who are confronted with a difficult situation or task; effectively manages
* Training/Coaching/Development: Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn; identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment toward development of Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Understands the importance of, and provides employees with quality and timely performance feedback.
* Guest Focus: Is passionate about providing a high-quality guest experience that is evident to our Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations. Demonstrates guest service techniques and ability to manage in a fast-paced environment.
* Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness; dedicated to consistently serving great food to guests and conveys importance to restaurant Demonstrated ability to utilize systems and perform duties within established structure.
* Business Management: Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and change; understands the importance of change and implements and supports change initiatives; and maintains a strong sense of urgency. Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of the setting; and exercises discretion and independent judgment on important restaurant business Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail; and is well organized in all aspects of job performance.
* Performs other related duties, tasks and responsibilities as required and assigned.
QUALIFICATIONS:
* Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred.
* Experience - Internal Promote: Minimum of 1+ years of experience as a Shift Leader or 1 year experience as an Assistant Manager in a customer service environment; must be 100% certified in all workstations. External Recruit: Minimum of 3 years of experience as an Assistant Manager with some P&L responsibility.
* Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Assistant Manager training classes; must be ServSafe certified. Requires ability to speak, read, and write effectively in English; excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Working knowledge of personal computers and related software applications. Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required. Demonstrates integrity and ethical behavior.
* Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard.
COMPETENCIES:
Organizational Competencies
* Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
* Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Position Competencies
* Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
* Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.
* Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
* Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
* Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
* Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.
* Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
* Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and 's) performance reviews and career discussions.
* Sizing Up People - Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.
* Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his / her team; shares wins and successes; promoters open dialogue; Let people finish and be responsible for their work; define success in terms of the whole team; creates a feeling of belonging in the team.
* Managing Vision and Purpose - Communicates to a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; Can inspire and motivate whole units or organizations.
REASONABLE ACCOMMODATION:
Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
Team Member
Jack In The Box, Inc. job in Haltom City, TX
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION RESUMED: Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with Jack in the Box procedures, systems, and standards, and 20/20 guest expectations.
Guest Expectations
Well-trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses Smart Selling Standards Jack in the Box as appropriate.
* Is very knowledgeable and answers guest questions quickly and accurately
* Is well prepared and remains calm and productive during busy times; does not look rushed
Neat and Well -Groomed
* (Clean) Follows Jack in the Box uniform and grooming standards.
* Cares about looking nice and professional; shirt is tucked in; hair is contained via hat, visor and / or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
* Makes guests feel welcome and special by being ready, smiling, and connecting.
* Follows the Jack in the Box Hospitality Model on how to treat guests.
Well-Staffed
* (Clean) Maintains restaurant cleanliness (interior / exterior).
* Is ready and prepared to serve guests as they arrive.
* Is organized and responsible.
* Asks for help, when necessary, to meet guests' needs.
* He is a good team player and assists co-workers when able.
* Follows the Jack in the Box Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Makes sure the food looks and tastes great and is high quality.
* Cares about food presentation; takes the extra time if needed.
* Ensures taste, appearance, and temperature standards are met for all products.
Consistent and Quick Service
* (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
* Offers consistent, quick service and is always ready and prepared.
Order Accuracy
* (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following Jack in the Box standards.
* Always provides the appropriate number of condiments, napkins, and utensils.
* Repeats the order to guests by looking in the bag / basket as they hand them their food.
* Follows bagging standards to ensure quality and accuracy.
Food Safety
* (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
* Follows all hand washing and glove procedures.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests with care and respect.
* Is passionate about serving the guest.
* Has a happy, personality friendly that is engaging both the guest and other employees.
* Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communications and addresses them proactively.
* Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
* Understands that a guest is never an interruption. They are the first priority.
Team Skills
* Treats fellow team members with care and respect.
* It's a good team player.
* You have a positive attitude can-do.
* It is dependable and reliable.
* Is willing to help another.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with people of all backgrounds.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and / or high volume times.
* It takes pride in using systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to solve issues that could compromise food safety or food quality.
* It is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows the products and menu.
* Follows Jack in the Box policies and standards.
Front of Restaurant
* Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In / Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enter order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or deliver orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash dogs, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (ie wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Outdoor
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Back of Restaurant
* Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients / products that have expired or do not meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Open product packages, places in proper storage units, and affixes shelf life Ensures all food and storage areas are kept clean and clean at all times, and you comply with Jack in the Box food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Prepare menu products according to procedure, including: warms / toasts / bread products, operates timers and removes products when timer sounds.
* Prepare fryer products, including: place products in appropriate rack / basket and places in the correct fryer, operate timers, remove / drain product when timer sounds, product codes, places product in appropriate container and / or holding bin.
* Discards ingredients / products that have expired or do not meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; wearing appropriate safety equipment.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash dogs, sweeps and mops floors, carpet vacuums, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (ie wipes down menu boards, order counter,). Visually checks and inspects all areas for cleanliness.
Outdoor
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receive and store products on delivery following established procedures.
QUALIFICATIONS:
* Experience Guest service or food cook / preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
* Knowledge / Skills / Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment.
* Physical Requirements - Ability to stand and walk approximately 90% -95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate to cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
Co Manager
Corinth, TX job
Corinth, MS
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistant managers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
Auto-ApplyTeam Member
Jack In The Box, Inc. job in Euless, TX
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION RESUMED: Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with Jack in the Box procedures, systems, and standards, and 20/20 guest expectations.
Guest Expectations
Well-trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses Smart Selling Standards Jack in the Box as appropriate.
* Is very knowledgeable and answers guest questions quickly and accurately
* Is well prepared and remains calm and productive during busy times; does not look rushed
Neat and Well -Groomed
* (Clean) Follows Jack in the Box uniform and grooming standards.
* Cares about looking nice and professional; shirt is tucked in; hair is contained via hat, visor and / or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
* Makes guests feel welcome and special by being ready, smiling, and connecting.
* Follows the Jack in the Box Hospitality Model on how to treat guests.
Well-Staffed
* (Clean) Maintains restaurant cleanliness (interior / exterior).
* Is ready and prepared to serve guests as they arrive.
* Is organized and responsible.
* Asks for help, when necessary, to meet guests' needs.
* He is a good team player and assists co-workers when able.
* Follows the Jack in the Box Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Makes sure the food looks and tastes great and is high quality.
* Cares about food presentation; takes the extra time if needed.
* Ensures taste, appearance, and temperature standards are met for all products.
Consistent and Quick Service
* (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
* Offers consistent, quick service and is always ready and prepared.
Order Accuracy
* (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following Jack in the Box standards.
* Always provides the appropriate number of condiments, napkins, and utensils.
* Repeats the order to guests by looking in the bag / basket as they hand them their food.
* Follows bagging standards to ensure quality and accuracy.
Food Safety
* (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
* Follows all hand washing and glove procedures.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests with care and respect.
* Is passionate about serving the guest.
* Has a happy, personality friendly that is engaging both the guest and other employees.
* Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communications and addresses them proactively.
* Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
* Understands that a guest is never an interruption. They are the first priority.
Team Skills
* Treats fellow team members with care and respect.
* It's a good team player.
* You have a positive attitude can-do.
* It is dependable and reliable.
* Is willing to help another.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with people of all backgrounds.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and / or high volume times.
* It takes pride in using systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to solve issues that could compromise food safety or food quality.
* It is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows the products and menu.
* Follows Jack in the Box policies and standards.
Front of Restaurant
* Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In / Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enter order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or deliver orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash dogs, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (ie wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Outdoor
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Back of Restaurant
* Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients / products that have expired or do not meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Open product packages, places in proper storage units, and affixes shelf life Ensures all food and storage areas are kept clean and clean at all times, and you comply with Jack in the Box food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Prepare menu products according to procedure, including: warms / toasts / bread products, operates timers and removes products when timer sounds.
* Prepare fryer products, including: place products in appropriate rack / basket and places in the correct fryer, operate timers, remove / drain product when timer sounds, product codes, places product in appropriate container and / or holding bin.
* Discards ingredients / products that have expired or do not meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; wearing appropriate safety equipment.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash dogs, sweeps and mops floors, carpet vacuums, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (ie wipes down menu boards, order counter,). Visually checks and inspects all areas for cleanliness.
Outdoor
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receive and store products on delivery following established procedures.
QUALIFICATIONS:
* Experience Guest service or food cook / preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
* Knowledge / Skills / Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment.
* Physical Requirements - Ability to stand and walk approximately 90% -95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate to cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
Team Member
Jack In The Box, Inc. job in Hurst, TX
Team Members Great employees deserve great benefits! * Paid Vacation * Advancement opportunities * 401(k) plan with company match * Scholarships * FREE meals on your shift * Medical, dental and vision coverage Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status.
Work Happy. Be Happy. Be You.
Our food isn't the only thing that should make you happy. Whether you're learning the finer points of customer service as a Guest Service Cashier or cooking up craveable food in the kitchen we want you to know we are here to help you learn new things and grow as an individual. When you're a member of Jack's crew, you're a member of the family.
You will have the opportunity to:
* Make others happy and deliver memorable experiences
* Greet customers in the restaurant or drive-thru window
* Work on the cash register
* Prepare and store food and beverages
* Maintain the appearance of the dining room and exterior of the restaurant
You must:
* Serve food quickly and accurately without compromising on quality and friendly service
* Be a good team player and treat others with care and respect
* Learn quickly and ask questions
* Be willing and able to work a flexible schedule
* Be able to lift and carry 15-25 lbs.
Pay Range: $14.35 - $17.35
Dishwasher Job Description: If you like working with a fun team, love our queso, have a great personality & enjoy interacting with customers, then come and talk to us about joining the QDOBA family! QDOBA is now hiring energetic, hospitality-oriented individuals!
* Hand wash all pots, pans, containers and utensils soiled throughout the course of business
* Take out all trash accumulated during the course of the day
* Wipe down and maintain cleanliness of walls and sink in dish area
* Sweep and mop dish area and walk-in cooler
* to include any other tasks requested
At Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity, and flavor, our employees bring to the table.
REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
Team Leader
Jack In The Box, Inc. job in Aubrey, TX
"This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling."
POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Trains and coaches team members using the Guest Expectations training materials.
* Models being calm and productive during busy times.
* Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
* (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
* Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
* Coaches team members on having a positive, friendly attitude and behaviors.
* Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
* (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
* Helps with order taking and cashiering during busy times.
* Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
* Encourages team members to ask for help, when necessary, to meet guests' needs.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
* Models and monitors food presentation and coaches team members when necessary.
* Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
* (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
* Leads and coaches team on how to provide consistent, fast service.
* Helps with order taking and cashiering during busy times.
Order Accuracy
* (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
* Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
* (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
* Follows all hand washing and glove procedures.
* Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests and employees with care and respect.
* Is passionate about serving the guest.
* Steps in to help employees when necessary.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
* Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
* Inspires team to take care of guests and make them the number one priority.
Team Skills
* Treats all employees with care and respect.
* Is a good team player and leader.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with and lead people of all backgrounds.
* Ensures the team provides quick service while maintaining a calm environment.
* "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows and trains others on the products and menu.
* Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
* Takes accountability for cash management and handling during their shift.
* Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
* Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
* Supervises and trains team members on workstation operations.
* Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
* Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
* Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
* Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
* Conducts on-boarding and training.
* Provides feedback and recognizes employees.
* Ensures employee personal and uniform cleanliness.
* Apprises management of potential employee issues.
Back of Restaurant
* Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
* Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
* Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
* Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
* Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
* Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.*
Manager
Jack In The Box, Inc. job in Waxahachie, TX
Restaurant Manager: Restaurant managers are responsible for managing the overall operations of the restaurant and in building strong teams that provide excellent customer service to our guests. You will recruit, select, train and develop restaurant employees. You will also utilize management information tools to analyze restaurant operation and financial performance.
Key Duties/ Responsibilities:
* Demonstrate a passion for the business
* Serve as a strong role model who motivate and inspire employees
* Demonstrate a strong awareness and concern for food quality and safety
* Are able to adjust to multiple demands and shifting priorities
* Listen to and take customers orders
* Operate a cash register
* Read video monitors.
Qualifications:
* Must have the ability to work well with diverse groups of people.
* Have good organization and planning skills.
* Knowledge of food safety best practices
* Knowledge of budgeting food cost and sales
* Basic knowledge of personal computer and related software applications
* Must be a self-starter who takes initiative and accepts responsibility.
* Physically must be able to stand and walk 90-95% of shift
* Lift and carry 15-25 lbs
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.