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Jack's jobs - 865 jobs

  • General Manager

    Jack's Family Restaurants 4.2company rating

    Jack's Family Restaurants job in Cleveland, OH

    Job Description At Jack's, we may be all about the south, but we're also all about YOU! If you want to join a family-friendly company filled with awesome people, grow in your career, and learn how to make a true southern biscuit, Jack's is the place to be! 💛 As a General Manager, you'll have ownership of a single Jack's store and everything in it. This includes sales, profitability, staffing, training, customer service, operations, and more! Day-to-day, you'll: Lead your team to consistently meet service, cleanliness, and quality standards Provide smiling, friendly service to guests Ensure your store meets daily sales, service, food, and labor goals Manage a million-dollar business through high energy and high standards Hire, coach, mentor, and develop a successful team Help prepare and serve delicious southern foods (did someone say chicken? 🍗👀) Create a fun work environment where everyone feels supported, respected, and valued What You Bring to the Table: Energy - You bring a warm, friendly vibe wherever you go Servant Leadership - You don't ask your team to do anything you wouldn't Flexibility - You multitask without breaking a sweat and can work 50-55 hours a week Conflict Resolution - You expertly navigate tough situations Business Acumen - P&L management, sales forecasting, staffing, food safety… you get the idea!) Food Safety - You're ServSafe certified (or similar) Rewards You'll Enjoy: 💵 Weekly pay 📈 Monthly bonus potential 📅 Work/life balance 🌱 Growth Opportunities (We love promoting from within!) 🏆 Awards and recognition 🌟 Jack's Perks (discounts on electronics, movie tickets, pet insurance, etc.) ❤️ Medical, vision, and dental insurance 🌴 Paid vacation 💸 401k with a company match
    $27k-35k yearly est. Auto-Apply 21d ago
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  • Assistant Manager

    Jack's Family Restaurants 4.2company rating

    Jack's Family Restaurants job in Cleveland, OH

    Job Description At Jack's, we may be all about the south, but we're also all about YOU! If you want to join a family-friendly company filled with great folks, work somewhere you love, and learn how to make a true southern biscuit, Jack's is the place to be! 💛 Our managers are the backbone of our restaurants. We couldn't do it without you! Day-to-day, you'll: Lead shifts, assisting and working alongside crew members Provide smiling, friendly service to guests Partner with your GM to lead the team and meet daily goals Help run a million-dollar business through high energy and high standards Train, coach, and develop successful team members Prepare delicious southern foods (did someone say chicken? 🍗👀) Create a fun work environment where everyone feels supported, respected, and valued What You Bring to the Table: Energy - You bring a warm, friendly vibe wherever you go Integrity - If something is wrong, you make it right Servant Leadership - You don't ask your team to do anything you wouldn't Reliability - You're dependable and show up on time Flexibility - You multitask without breaking a sweat and can work 50 hours a week Rewards You'll Enjoy: 💵 Weekly pay 📈 Monthly bonus potential 📝 Paid training 🌱 Growth Opportunities (We love promoting from within!) 🏆 Awards and recognition 🌟 Jack's Perks (discounts on electronics, movie tickets, pet insurance, etc.) 👕 Company-provided uniforms ❤️ Medical, vision, and dental insurance 🌴 Paid vacation 💸 401k with a company match Starting pay up to $880/week based on experience.
    $880 weekly Auto-Apply 28d ago
  • Kitchen Team Member/Cook

    Buffalo Wild Wings 4.3company rating

    Fairborn, OH job

    In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime. *GAME TIME ENERGY, LIFETIME EXPERIENCE* You'll work directly within the Heart of House as a Kitchen Team Member/Cook. You will work in multiple stations, inclusive of Chip, Shake, Grill, Southwest, and Expo. Through the production of all Buffalo Wild Wings food items, you'll be key in creating legendary experiences for our guests. *HOME OF THE GREATEST OF ALL TIMES* Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits and the game is always on - well, that's just another day at the office. * Weekly Pay * Flexible Schedule * Shift meal discount and family dining discount* * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off* * 401(k) Retirement Plan* * Tuition Benefits* * Medical, Dental and Vision* * Champions of Hope* * Cash Referral Program * Journey Wellbeing Support Tool * PerkSpot Discount Program * Recognition Program * Slip Resistant Shoes Programs * Community & Charitable Involvement * Igniting Dreams Grant Program * Training Contests *YOU GOT THIS* * You are 16 years of age (or higher, per applicable law). * You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills. Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Buffalo Wild Wings, Inc. is an equal opportunity employer. *Subject to availability and certain eligibility requirements.
    $24k-30k yearly est. 10h ago
  • Track Operator

    K-1 Speed Inc. 3.7company rating

    Hilliard, OH job

    Job Description Do you have the need for speed? Do you thrive in a fast paced, energetic work environment that focuses on serving our customers? If so, K1 Speed is the place for you. As the nation's indoor electric karting leader and innovator for over the past decade, K1 Speed does not compromise on the quality and value of the product we offer. Through our industrial go-karts and excellent staff, our passion is to show the world how fun karting can actually be. As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities Provide excellent customer service to all K1 Speed visitors Run races precisely, on time and safely Maintain track cleanliness at all times Minor lifting required Standing for long periods of time Job Requirements Must be at least 18 years of age Provide proof of identity and eligibility to work in the United States Must have reliable transportation Weekends are a must!
    $33k-46k yearly est. 14d ago
  • Mechanic

    K-1 Speed Inc. 3.7company rating

    Hilliard, OH job

    Do you have the need for speed? Do you thrive in a fast paced, energetic work environment that focuses on serving our customers? If so, K1 Speed is the place for you. As the nation's indoor electric karting leader and innovator for over the past decade, K1 Speed does not compromise on the quality and value of the product we offer. Through our industrial go-karts and excellent staff, our passion is to show the world how fun karting can actually be. As a Mechanic , you will service and maintain our fleet of state-of-the-art, high performance, high speed electric go karts. The right candidate will have a track record of mechanical repair experience, preferably in the golf kart, go kart, motorcycle, or motorsports field, and will be self-motivated and be able to work in a fast-paced environment. Is this you? Duties and Responsibilities Perform opening track and kart repairs and performance checks Maintain kart performance throughout the day Maintain track and facility appearance and functionality Keep accurate documentation of repairs, parts inventory, and special projects Responsibly maintain supply of tools and machinery Respond to emergency situations as they arise Ensure that the pit, kart shop and track areas remain clean and safe Assist the track crew with track operations in limited situations Perform specific facility cleaning and maintenance duties as assigned by management Perform closing duties to secure the pit and track and prepare for the following day's operation Ability to define problems, collect data, establish facts, and draw valid conclusions. Job Requirements Must be at least 18 years of age High school diploma or general education degree (GED); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience. A Drug Test and Background Check is required prior to employment Provide proof of identity and eligibility to work in the United States Weekends are a must! Physical Demands Standing over 2/3 of time Walking over 2/3 of time Lifting is required
    $37k-50k yearly est. Auto-Apply 60d+ ago
  • Restaurant Team Member

    Qdoba 3.8company rating

    Cleveland, OH job

    Please apply in person at the address listed. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not QDOBA Restaurant Corp. This means the independent franchisee, and not QDOBA Restaurant Corp. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
    $21k-28k yearly est. 47d ago
  • Dishwasher

    Longhorn Steakhouse 4.4company rating

    Dublin, OH job

    WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food… and we want you to join us. Let's get Fired Up! For this position, pay will be variable by location - See additional job details and benefits below Our Dishwashers are key to upholding our commitment to quality… because a legendary steak starts with a clean plate. Share your Pride by…. * Cleaning dishes, utensils, glassware, pots, and pans * Assisting in maintaining a clean restaurant * Stocking supplies for our service and culinary team And on Team LongHorn, the Benefits sizzle… * Your schedule, Your way - conveniently swap shifts using your team member app! * Competitive pay, every week * Shift meals - sides, salads, soups and more! * Anniversary Pay * Home for the Holidays - Closed on Thanksgiving and Christmas * Discounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more! * See full list here
    $22k-27k yearly est. 6d ago
  • Manager

    K-1 Speed Inc. 3.7company rating

    Hilliard, OH job

    GENERAL PURPOSE OF JOB: The Manager is responsible for ensuring that the center is run according to the required K1 standards. The Manager holds their Salaried and Hourly Staff accountable, coaching and developing them to be ready for the next level. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assisting the General Manager in recruiting, interviewing, hiring, training, disciplining, and terminating Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits Ensuring that cashier personnel adhere to correct cash handling procedures Ensure cashier personnel are meeting the minimum selling standards set forth by K1 Speed Monitor inventory, supporting the General Manager each month to complete an accurate account of the items on hand Ensuring that track personnel run races safely, efficiently and professionally Ensuring that mechanic personnel maintain our karts in peak working condition Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service Corresponding with and providing regular reports to corporate office personnel Maintaining the highest standard of facility appearance Oversees the day- to-day operations within the policies and guidelines set forth by K1 Speed. Identify on a regular basis their opportunities and creates an action plan to increase the performance level to the required K1 standard Ensures that their location has the proper staffing level to maximize the employee and guest experience. Over sees weekly inventories of each location per company standards. Maintain a professional K1 image including the Paddock lounge cleanliness, proper uniforms and appearance standards. Ensures their location is keeping food cost, part costs and labor costs (hours) at or below K1 acceptable standards. Ensures their location is consistently following the guidelines for private party events and catering including: food service and quality standards, greet procedures, POS and payout procedures, set up and décor standards, party rental and supply storage and rebooking all repeatable parties. Understands and makes sure that each team member follows all cash handling procedures including safe maintenance, deposits and all banking functions. Works with their team to promote a positive social media response. Works with their team to ensure that each employee understands the importance of treating guests the K1-Way so the guests continue to return, providing an exceptional guest experience. Responds to customer service needs to provide the highest standards of service within 24hours. Maintains great relationships with all vendors and notifies the General Manager of any vendor issue Ensures their Team is providing a safe working and guest environment to reduce the risk of injury and accidents. Represents the K1 image at all company and community events (local businesses, organizations and media). Ensures their Team is engaging in preventative maintenance, daily cleaning, and repairs. Practice the K1 Speed open door policy at all times. Ensures their Team is developing employees for promotional opportunities. SKILLS AND ABILITIES: Job Knowledge - Able to learn new skills and maintain up-to-date job-related information. Applies technical and procedural know-how to get the job done; understands job duties and responsibilities. Initiative - Takes initiative versus waiting for direction. Results and goal oriented. Desires to excel on the job. Demonstrates self-confidence and positive attitude. Professionalism - Consistently treats individuals with dignity and respect, recognizing the importance of cultural differences. Has and maintains a positive sense of humor and uses humor and uses humor appropriately. Embraces, communicates, and demonstrates company values and ethics. Maintains reasonable expectations of self and others when balancing time and performance demands with personal and professional needs. Planning and Organizing - Develops realistic plans, setting reasonable completing times. Effectively uses time and resources. Prioritizes duties in a manner consistent with organizational objectives and emergencies. Team Work/Cooperation - Successfully works with others to achieve desired results. Helps prevent/resolve conflicts. Develops positive working relationship with all people. Promotes mutual respect. Being pleasant with others on the job and displaying a good-natured cooperative attitude to bring teams of people together. Is flexible/open minded. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Overcomes obstacles. Helps team solve problems. Productivity - Takes on additional responsibilities as needed. Manages priorities. Develops and follows work procedures. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision making. The ability to accept criticism and stay calm under pressure. Communication - Communicating in a professional and empathetic way so employees understand what is expected of them. Effectively conveys and receives ideas, information and directions. Demonstrates good verbal and written communication. Paying attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Customer Orientation - Listens, identifies, and responds, quickly and effectively to internal and external customers' needs and sets work activities accordingly. Goes beyond what is expected and follows up to ensure customer satisfaction. Work Quality - Demonstrates accuracy, thoroughness, and attention to detail. Decision Making - Take calculated risks, make timely/responsive decisions. Modifies decisions based on new information, and takes ownership of the outcomes of each decision made. Adaptability/Flexibility - Demonstrates judgment and willingness to make exceptions. Initiates or accepts changes in the process, while maintaining focus on the task/issue. Transitions effectively between multiple tasks on priorities. Meeting the needs of each customer without compromising the brand/business. EDUCATION and/or EXPERIENCE: Must be 21 years of age. High school diploma Associates in Business or related field preferred. Must have 3 years of Food and Beverage experience, current ServSafe Manager Certificate is a plus. Must have 5 years of previous management experience with a successful track record, preferably in restaurant, entertainment or hospitality. PHYSICAL DEMANDS: This position requires that weight be lifted, pushed, pulled, safely for extended periods of time. Must be able to lift up to 100lbs with reasonable accommodation. WORK ENVIRONMENT: The work environment for this job typically has a high level of noise. The work will be performed predominantly indoors, however, things such as marketing events can be exposed to the outdoor elements. SUPERVISORY RESPONSIBILITIES: Responsible for managing salaried and hourly employees.
    $69k-109k yearly est. Auto-Apply 60d+ ago
  • Co Manager

    Wendy's 4.3company rating

    Bluffton, OH job

    Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. What you can expect This is a full time position and employee is eligible to participate in the Medical, Dental, Vision and 401k plans. What we expect from you Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer) This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $28k-38k yearly est. 14d ago
  • Busser

    Olive Garden 4.4company rating

    Berlin Heights, OH job

    , pay will be variable by location - plus tips. Our Winning Family Starts With You! Check out these great benefits! * Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.) * Free Employee Meal! * Weekly pay * Anniversary pay * Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) * Paid Family and Medical Leave (up to 2 weeks after 1 year of service) * Medical/dental insurance * Ongoing training to build critical skills for current and future roles * Discounts on cellphones, travel, electronics & much more! * 401(k) savings plan (Company match after 1 year of service) * Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! Because at Olive Garden, We're All Family Here! One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. As a busser, you play an essential role in delighting and serving our guests while keeping our restaurants spotless, sanitized and safe. Our bussers ensure the dining room is always clean, disinfected and an inviting atmosphere for our guests to enjoy. As a busser, you will assist our servers in providing excellent service to ensure guest satisfaction, as well as a firm commitment to the highest safety and sanitation standards. We'd love to welcome you home as the newest member of the Family! #MyOliveGardenFam
    $17k-25k yearly est. 22d ago
  • Manager - Field Talent Acquisition

    The Wendy's Company 4.3company rating

    Dublin, OH job

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! The Manager, Field Talent Acquisition will lead the design and execution of the talent funnel for our 400+ company-owned restaurants, which employ over 14,000 people in the United States. This role will create tools and resources for restaurant managers to hire crew members for their respective locations and will lead a team of 5recruiters in directly sourcing and converting restaurant-level managers. Own talent marketing strategies, including tracking and evaluation of campaigns and research/assessment of new talent strategies. Owns talent funnel innovation and pushes us to think in new ways that differentiate us from the competition. Responsibilities Manage the full cycle recruitment process including sourcing, screening, scheduling, ATS management, offer negotiation, background checks though regular meetings, performance management of recruiters and ensuring key processes are adhered to. Lead with a continuous improvement mindset to streamline the recruiting process by researching, evaluating and recommending new policies/practices, technology, and tactics to align with current TA best practices. Regularly report and analyze data to show progress, monitor performance and identify opportunities for improvement. May carry individual req load or partner with search firms depending on business need. Owns all aspects of the recruitment process with Operations stakeholders and cross-functional partners. Owns requisition assignment and prioritization, interview process and interview guides for field positions and candidate assessment process. Owns Talent Marketing programs and campaigns internally and in partnership with our recruitment marketing agency. Accountable for design, execution, data collection and data analysis to provide meaning insights to drive more efficient programs moving forward. Coach and develop a team of Field Recruiters. Manage and develop performance, building skills & technical capabilities to grow individual team members and the overall efficiency of the department. Proactively develop influential relationships across the organization. Partner with other HR centers of excellence to provide insight, lead HR projects, and overall ensure efficient TA and HR services. Build robust relationships with Client Groups to act as a key source of information and influence to ensure end-to-end selection processes follow Wendy's practices and initiatives. Minimum Wage USD $105,000.00/Yr. Maximum Wage USD $184,000.00/Yr. Qualifications Education: Bachelors Degree, preferred 3+ years of prior recruiting experience Ability to thinking critically and innovatively Relationship building and networking skills Effective written & verbal communications skills Strong results orientation and organizing & planning skills Knowledge of current Federal and State legislation regarding employment practices Strong business acumen Experience in talent marketing Experience conducting competitor and market research to drive business recommendations Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
    $31k-44k yearly est. Auto-Apply 29d ago
  • Manager - Culinary Innovation

    The Wendy's Company 4.3company rating

    Dublin, OH job

    When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Lead culinary innovation by creating trend-forward menu items aligned with brand strategy. Manage formulation, testing, and optimization of new products and processes to drive profitable growth. Serve as a leader within the Culinary Innovation team, fostering creativity and best in class consumer experiences. Responsibilities Manage Culinary Strategy for Multiple Category Platforms Develop and maintain a robust innovation pipeline across assigned menu categories. Ensure alignment with brand strategy, R&D Food Vision, food safety standards, and cost targets. Conduct regular category reviews, identify gaps, and propose solutions to meet consumer expectations. Act as subject matter expert, providing insights and recommendations to cross-functional teams Monitor performance metrics and make product recommendations based on consumer trends and competitive analysis. Manage Product Development Lead creation of gold-standard prototypes and new product formulations that can be scaled for commercialization. Conduct rigorous testing: portion studies, temperature/yield analysis, and competitive benchmarking. Validate equipment compatibility and operational feasibility in restaurant environments. Document findings and present actionable recommendations to leadership and cross-functional partners. Supplier Relationship Management Build strategic partnerships with suppliers to ensure high quality partnerships and best ways of working Be knowledgeable on timelines, quality standards, and cost parameters to meet business objectives. Organize supplier demos, tastings, and innovation sessions to align with brand vision. Provide structured and timely feedback to suppliers following product reviews and provide supplier performance feedback to culinary leadership for quarterly business meetings. Stay informed on supplier capabilities and emerging technologies to leverage for future projects. Provide Culinary Vision & Trend Leadership (15%) Serve as a thought leader in culinary innovation, influencing the brand's food culture. Research and interpret culinary trends, competitive offerings, and consumer insights. Ensure compliance with Brand ingredient regulations, nutritional standards and ESG goals. Be agile and willing to adapt strategy in a fast-paced environment. Grow and Develop Direct Reports Mentor team members through structured development plans and performance feedback. Identify stretch assignments and cross-functional opportunities to build leadership skills. Foster a collaborative and innovative work environment that encourages creativity and accountability. Provide coaching on project prioritization, stakeholder management, and technical skills. Support succession planning by preparing high-potential talent for future leadership roles. Minimum Wage USD $99,000.00/Yr. Maximum Wage USD $173,000.00/Yr. Qualifications Education: Bachelors Degree Additional education information (major, etc.): Food Science, Culinary or related field. 10 years' combined experience in product development, restaurants and education Proficient computer skills including outlook, word, excel and power point Strong organizational, communication, delegation and presentation skills Creative thinker with ability to achieve results in a dynamic environment Passion for food Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
    $25k-32k yearly est. Auto-Apply 33d ago
  • Customer Service Manager

    Wendy's 4.3company rating

    Hamilton, OH job

    Why Wendy's Families come in all shapes and sizes. And that includes Wendy's family - the people you work with as Wendy's Shift Leader. The stuff you want - like fun people, quality food, and a paycheck - is done. We believe our people are our greatest asset and that through them, we create purpose and opportunity. We believe in driving sales and generating employee growth. We offer our Shift Managers the opportunity to grow and develop to their personal level. POSITION OVERVIEW * As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." * You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty * You will lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service * You will be the expert on executing great huddles in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what is most important to our customers and how we can exceed their expectations * You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant What you can expect Shift Leaders are an integral part of the restaurant management team. Shift Leaders provide direction, training and the expertise required to ensure the customer's expectations are exceeded and each shift they oversee achieves its business goals. * Weekly Pay! * Competitive pay * Medical, dental, vision, RX * 401K * Flexible Schedules we want you to have adventures outside of work * Discounted Meals * Advancement opportunities within our Management Career Path * We provide a best-in-class restaurant leadership training program to build the foundation for you to become a high-performing leader for Wendy's What we expect from you If a Wendy's restaurant were a person, it would be you: fun, fast and friendly, whatever situation comes up with a customer - good or bad - you handle it like a boss. You get how things work here, and make sure new team members know it, too. You make sure food safety standards and procedures are on point. * Min 1 year restaurant experience preferred * 6 months or more of restaurant, retail, customer service focused, or equivalent experience * Must be at least 18 years of age * HS diploma or equivalent & possess all documents required by state and federal law * Ability to multi-task while maintaining composure and giving sound advice and direction * Must be able to take direction, give direction, work well in a team environment, and have a strong customer orientation focus * Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues * Ability to work, concentrate and perform duties accurately in a fast-paced environment * Must be able to stand for prolonged periods of time * Use restaurant equipment such as a headset, register or grill * Frequent lifting/carrying up to 25-50lbs, reaching, pushing, pulling, bending, kneeling, and stooping * Must be available to report for work promptly and regularly * Must have or be willing to obtain ServSafe certification by end of training If we've just described you, text WEN98 to 25000 to apply now! Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $29k-37k yearly est. 60d+ ago
  • Co Manager

    Wendy's 4.3company rating

    New Bremen, OH job

    Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. What you can expect This is a full time position; employees are eligble for Medical, Dental, Vision, and 401k benefits. What we expect from you Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer) This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $27k-37k yearly est. 14d ago
  • Busser

    Olive Garden 4.4company rating

    Columbus, OH job

    $5.50 per hour - $5.50 per hour plus tips. Our Winning Family Starts With You! Check out these great benefits! * Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.) * Free Employee Meal! * Weekly pay * Anniversary pay * Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) * Paid Family and Medical Leave (up to 2 weeks after 1 year of service) * Medical/dental insurance * Ongoing training to build critical skills for current and future roles * Discounts on cellphones, travel, electronics & much more! * 401(k) savings plan (Company match after 1 year of service) * Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! Because at Olive Garden, We're All Family Here! One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. As a busser, you play an essential role in delighting and serving our guests while keeping our restaurants spotless, sanitized and safe. Our bussers ensure the dining room is always clean, disinfected and an inviting atmosphere for our guests to enjoy. As a busser, you will assist our servers in providing excellent service to ensure guest satisfaction, as well as a firm commitment to the highest safety and sanitation standards. We'd love to welcome you home as the newest member of the Family! #MyOliveGardenFam
    $17k-24k yearly est. 60d+ ago
  • Dishwasher

    Longhorn Steakhouse 4.4company rating

    Mentor, OH job

    WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food… and we want you to join us. Let's get Fired Up! For this position, pay will be variable by location - See additional job details and benefits below Our Dishwashers are key to upholding our commitment to quality… because a legendary steak starts with a clean plate. Share your Pride by…. * Cleaning dishes, utensils, glassware, pots, and pans * Assisting in maintaining a clean restaurant * Stocking supplies for our service and culinary team And on Team LongHorn, the Benefits sizzle… * Your schedule, Your way - conveniently swap shifts using your team member app! * Competitive pay, every week * Shift meals - sides, salads, soups and more! * Anniversary Pay * Home for the Holidays - Closed on Thanksgiving and Christmas * Discounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more! * See full list here
    $22k-28k yearly est. 4d ago
  • Manager

    K1 Speed 3.7company rating

    Hilliard, OH job

    GENERAL PURPOSE OF JOB: The Manager is responsible for ensuring that the center is run according to the required K1 standards. The Manager holds their Salaried and Hourly Staff accountable, coaching and developing them to be ready for the next level. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assisting the General Manager in recruiting, interviewing, hiring, training, disciplining, and terminating * Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits * Ensuring that cashier personnel adhere to correct cash handling procedures * Ensure cashier personnel are meeting the minimum selling standards set forth by K1 Speed * Monitor inventory, supporting the General Manager each month to complete an accurate account of the items on hand * Ensuring that track personnel run races safely, efficiently and professionally * Ensuring that mechanic personnel maintain our karts in peak working condition * Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service * Corresponding with and providing regular reports to corporate office personnel * Maintaining the highest standard of facility appearance * Oversees the day- to-day operations within the policies and guidelines set forth by K1 Speed. * Identify on a regular basis their opportunities and creates an action plan to increase the performance level to the required K1 standard * Ensures that their location has the proper staffing level to maximize the employee and guest experience. * Over sees weekly inventories of each location per company standards. * Maintain a professional K1 image including the Paddock lounge cleanliness, proper uniforms and appearance standards. * Ensures their location is keeping food cost, part costs and labor costs (hours) at or below K1 acceptable standards. * Ensures their location is consistently following the guidelines for private party events and catering including: food service and quality standards, greet procedures, POS and payout procedures, set up and décor standards, party rental and supply storage and rebooking all repeatable parties. * Understands and makes sure that each team member follows all cash handling procedures including safe maintenance, deposits and all banking functions. * Works with their team to promote a positive social media response. * Works with their team to ensure that each employee understands the importance of treating guests the K1-Way so the guests continue to return, providing an exceptional guest experience. * Responds to customer service needs to provide the highest standards of service within 24hours. * Maintains great relationships with all vendors and notifies the General Manager of any vendor issue * Ensures their Team is providing a safe working and guest environment to reduce the risk of injury and accidents. * Represents the K1 image at all company and community events (local businesses, organizations and media). * Ensures their Team is engaging in preventative maintenance, daily cleaning, and repairs. * Practice the K1 Speed open door policy at all times. * Ensures their Team is developing employees for promotional opportunities. SKILLS AND ABILITIES: Job Knowledge - Able to learn new skills and maintain up-to-date job-related information. Applies technical and procedural know-how to get the job done; understands job duties and responsibilities. Initiative - Takes initiative versus waiting for direction. Results and goal oriented. Desires to excel on the job. Demonstrates self-confidence and positive attitude. Professionalism - Consistently treats individuals with dignity and respect, recognizing the importance of cultural differences. Has and maintains a positive sense of humor and uses humor and uses humor appropriately. Embraces, communicates, and demonstrates company values and ethics. Maintains reasonable expectations of self and others when balancing time and performance demands with personal and professional needs. Planning and Organizing - Develops realistic plans, setting reasonable completing times. Effectively uses time and resources. Prioritizes duties in a manner consistent with organizational objectives and emergencies. Team Work/Cooperation - Successfully works with others to achieve desired results. Helps prevent/resolve conflicts. Develops positive working relationship with all people. Promotes mutual respect. Being pleasant with others on the job and displaying a good-natured cooperative attitude to bring teams of people together. Is flexible/open minded. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Overcomes obstacles. Helps team solve problems. Productivity - Takes on additional responsibilities as needed. Manages priorities. Develops and follows work procedures. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision making. The ability to accept criticism and stay calm under pressure. Communication - Communicating in a professional and empathetic way so employees understand what is expected of them. Effectively conveys and receives ideas, information and directions. Demonstrates good verbal and written communication. Paying attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Customer Orientation - Listens, identifies, and responds, quickly and effectively to internal and external customers' needs and sets work activities accordingly. Goes beyond what is expected and follows up to ensure customer satisfaction. Work Quality - Demonstrates accuracy, thoroughness, and attention to detail. Decision Making - Take calculated risks, make timely/responsive decisions. Modifies decisions based on new information, and takes ownership of the outcomes of each decision made. Adaptability/Flexibility - Demonstrates judgment and willingness to make exceptions. Initiates or accepts changes in the process, while maintaining focus on the task/issue. Transitions effectively between multiple tasks on priorities. Meeting the needs of each customer without compromising the brand/business. EDUCATION and/or EXPERIENCE: Must be 21 years of age. High school diploma Associates in Business or related field preferred. Must have 3 years of Food and Beverage experience, current ServSafe Manager Certificate is a plus. Must have 5 years of previous management experience with a successful track record, preferably in restaurant, entertainment or hospitality. PHYSICAL DEMANDS: This position requires that weight be lifted, pushed, pulled, safely for extended periods of time. Must be able to lift up to 100lbs with reasonable accommodation. WORK ENVIRONMENT: The work environment for this job typically has a high level of noise. The work will be performed predominantly indoors, however, things such as marketing events can be exposed to the outdoor elements. SUPERVISORY RESPONSIBILITIES: Responsible for managing salaried and hourly employees.
    $69k-109k yearly est. 11d ago
  • Manager - Culinary Innovation

    Wendy's 4.3company rating

    Dublin, OH job

    Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you! Lead culinary innovation by creating trend-forward menu items aligned with brand strategy. Manage formulation, testing, and optimization of new products and processes to drive profitable growth. Serve as a leader within the Culinary Innovation team, fostering creativity and best in class consumer experiences. Responsibilities Manage Culinary Strategy for Multiple Category Platforms * Develop and maintain a robust innovation pipeline across assigned menu categories. * Ensure alignment with brand strategy, R&D Food Vision, food safety standards, and cost targets. * Conduct regular category reviews, identify gaps, and propose solutions to meet consumer expectations. * Act as subject matter expert, providing insights and recommendations to cross-functional teams * Monitor performance metrics and make product recommendations based on consumer trends and competitive analysis. Manage Product Development * Lead creation of gold-standard prototypes and new product formulations that can be scaled for commercialization. * Conduct rigorous testing: portion studies, temperature/yield analysis, and competitive benchmarking. * Validate equipment compatibility and operational feasibility in restaurant environments. * Document findings and present actionable recommendations to leadership and cross-functional partners. Supplier Relationship Management * Build strategic partnerships with suppliers to ensure high quality partnerships and best ways of working * Be knowledgeable on timelines, quality standards, and cost parameters to meet business objectives. * Organize supplier demos, tastings, and innovation sessions to align with brand vision. * Provide structured and timely feedback to suppliers following product reviews and provide supplier performance feedback to culinary leadership for quarterly business meetings. * Stay informed on supplier capabilities and emerging technologies to leverage for future projects. Provide Culinary Vision & Trend Leadership (15%) * Serve as a thought leader in culinary innovation, influencing the brand's food culture. * Research and interpret culinary trends, competitive offerings, and consumer insights. * Ensure compliance with Brand ingredient regulations, nutritional standards and ESG goals. * Be agile and willing to adapt strategy in a fast-paced environment. Grow and Develop Direct Reports * Mentor team members through structured development plans and performance feedback. * Identify stretch assignments and cross-functional opportunities to build leadership skills. * Foster a collaborative and innovative work environment that encourages creativity and accountability. * Provide coaching on project prioritization, stakeholder management, and technical skills. * Support succession planning by preparing high-potential talent for future leadership roles. What we expect from you * Education: Bachelors Degree Additional education information (major, etc.): Food Science, Culinary or related field. * 10 years' combined experience in product development, restaurants and education * Proficient computer skills including outlook, word, excel and power point * Strong organizational, communication, delegation and presentation skills * Creative thinker with ability to achieve results in a dynamic environment * Passion for food Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, *********************** NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws. Education: Bachelor's Degree Travel: 25% Pay Range: $99,000.00 - $173,000.00 Annually Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
    $25k-32k yearly est. 33d ago
  • Co Manager

    Wendy's 4.3company rating

    Wooster, OH job

    Why Wendy's ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. What you can expect Co Manager is a full time, salaried position. The Employee will be eligible for Medical, Dental, Vision, STD, LTD and 401k benefits What we expect from you Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer) This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $28k-38k yearly est. 4d ago
  • Busser

    Olive Garden 4.4company rating

    Piqua, OH job

    , pay will be variable by location - plus tips. Our Winning Family Starts With You! Check out these great benefits! * Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.) * Free Employee Meal! * Weekly pay * Anniversary pay * Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) * Paid Family and Medical Leave (up to 2 weeks after 1 year of service) * Medical/dental insurance * Ongoing training to build critical skills for current and future roles * Discounts on cellphones, travel, electronics & much more! * 401(k) savings plan (Company match after 1 year of service) * Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! Because at Olive Garden, We're All Family Here! One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. As a busser, you play an essential role in delighting and serving our guests while keeping our restaurants spotless, sanitized and safe. Our bussers ensure the dining room is always clean, disinfected and an inviting atmosphere for our guests to enjoy. As a busser, you will assist our servers in providing excellent service to ensure guest satisfaction, as well as a firm commitment to the highest safety and sanitation standards. We'd love to welcome you home as the newest member of the Family! #MyOliveGardenFam
    $17k-24k yearly est. 19h ago

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