About the Role:
The Buca Catering Delivery Driver plays a crucial role in ensuring that our catering services run smoothly and efficiently. This position is responsible for delivering high-quality food and exceptional service to our clients in Columbus, OH. The driver will be the face of Buca, representing our brand and commitment to customer satisfaction during each delivery. Timeliness and attention to detail are essential, as the driver will ensure that all orders are complete and presented beautifully. Ultimately, this role contributes significantly to the overall success of our catering operations and customer experience.
Minimum Qualifications:
Valid driver's license with a clean driving record.
High school diploma or equivalent.
Ability to lift and carry heavy items, up to 50 pounds.
Preferred Qualifications:
Previous experience in food delivery or catering services.
Familiarity with the Columbus area and its neighborhoods.
Customer service experience in a fast-paced environment.
Responsibilities:
Safely and efficiently deliver catering orders to various locations in Columbus, ensuring timely arrival.
Load and unload catering orders, ensuring that all items are handled with care and presented appropriately.
Communicate effectively with clients upon delivery, addressing any questions or concerns they may have.
Maintain accurate records of deliveries, including order confirmations and any discrepancies.
Assist in the preparation and setup of catering events as needed, ensuring a seamless experience for clients.
Skills:
The required skills for this position include strong time management and organizational abilities, which are essential for ensuring timely deliveries and maintaining accurate records. Excellent communication skills are necessary to interact with clients and address their needs effectively. Physical stamina is important, as the role involves lifting and transporting catering items. Preferred skills, such as familiarity with the local area, enhance the driver's efficiency in navigating routes. Additionally, customer service experience contributes to creating a positive experience for clients, reinforcing Buca's commitment to quality and satisfaction.
$20k-34k yearly est. Auto-Apply 60d+ ago
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Buca Takeout/Order Taker Host
Jackmont Hospitality Inc. 4.1
Jackmont Hospitality Inc. job in Columbus, OH
About the Role:
A Buca Takeout/Order Taker Host plays a crucial role in ensuring a seamless dining experience for our customers who prefer takeout services. This position involves accurately taking customer orders, providing menu recommendations, and ensuring that all orders are processed efficiently and correctly. The ideal candidate will be responsible for managing the order-taking process, from greeting customers to finalizing their orders and handling payments. Additionally, this role requires effective communication with kitchen staff to ensure timely preparation and delivery of orders. Ultimately, the success of this position contributes to customer satisfaction and the overall reputation of Buca Claremont.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or food service role.
Basic math skills for handling transactions.
Preferred Qualifications:
Experience with point-of-sale systems.
Knowledge of food safety regulations.
Ability to work in a fast-paced environment.
Responsibilities:
Greet customers warmly and assist them in placing their takeout orders.
Provide detailed information about menu items, including ingredients and preparation methods.
Process customer payments accurately and efficiently using the point-of-sale system.
Coordinate with kitchen staff to ensure timely preparation and accuracy of orders.
Handle customer inquiries and resolve any issues related to orders or service.
Skills:
Strong communication skills are essential for effectively interacting with customers and ensuring their needs are met. Attention to detail is crucial when taking orders to avoid mistakes and ensure customer satisfaction. The ability to multitask will be utilized daily as the order taker manages multiple customer interactions and coordinates with kitchen staff simultaneously. Customer service skills will enhance the overall dining experience, fostering a welcoming atmosphere. Familiarity with technology, such as point-of-sale systems, will streamline the order-taking process and improve efficiency.
$22k-32k yearly est. Auto-Apply 60d+ ago
Operations Partner, Burger King, US Midwest
Restaurant Brands International 4.1
Columbus, OH job
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: The Manager, Operations Partner is responsible for driving operational excellence and performance across franchise organizations within a designated market. Acting as the primary business consultant and operations expert for franchisees, this role collaborates with franchise leadership teams to optimize operational performance, enhance guest experience, and uphold brand standards. The Operations Partner provides strategic support, ensuring that each restaurant achieves company objectives and meets operational standards.
Roles & Responsibilities:
* Partner with franchisees to assess and improve operational performance, developing short- and long-term plans to drive profitability and efficiency.
* Conduct comprehensive business reviews for franchisees, addressing key areas such as operations, sales, profitability, financial health, and development obligations.
* Act as a business consultant, analyzing operational metrics and financial reports to develop actionable improvement strategies in areas like guest satisfaction, speed of service, and operational efficiency.
* Ensure franchisee adherence to brand standards, including food safety, cleanliness, and maintenance, advising on improvements as needed.
* Execute system-wide initiatives, such as equipment certifications, training programs, and operational protocols to maintain consistency across the brand.
* Implement and oversee corrective action plans for franchisees to resolve any issues identified in operational assessments.
* Collaborate with cross-functional teams (Operations, Marketing, Development, Technology) to support franchisees in implementing new initiatives, product launches, and process improvements.
* Provide coaching and targeted training to restaurant teams, focusing on leadership development and operational skills.
* Onboard new franchisees and assist with expansion site preparation, ensuring alignment with brand expectations and operational readiness.
* Utilize data to track key performance indicators (KPIs) such as Average Complaint Ratio (ACR), Speed of Service (SOS), and Overall Guest Satisfaction (OSAT), developing insights to inform decision-making.
* Drive continuous improvement by implementing data-driven action plans tailored to each franchise's unique operational needs.
* Regularly review and discuss performance metrics with franchisees to identify areas for growth and develop strategies to achieve desired results.
SKills & Qualifications:
* Bachelor's degree in Business, Hospitality, or a related field required.
* 5+ years of experience in operations, preferably in multi-unit management within QSR, retail, or a similar industry
* Willingness to travel within the assigned region and accommodate a flexible schedule to meet operational needs, including occasional evenings and weekends.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with data analytics tools is an asset.
* Exceptional relationship-building and communication skills, with the ability to influence and collaborate effectively with franchisees and internal stakeholders.
* Skilled in root-cause problem-solving methodologies and able to apply these in a fast-paced, results-driven environment.
* Strong business and financial acumen with a proven ability to analyze, interpret, and improve financial and operational metrics.
Salary:
Base salary range of $100,000 - $110,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.
This position is eligible to participate in the Company's annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company's long-term incentive plan.
Benefits:
This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision and life insurance) offered upon hire date. fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time-off programs (including PTO, sick leave, Company-observed holidays, and parental leave), short-term and long-term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses.
#burgerking
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
$100k-110k yearly 27d ago
Cashier
Shooters Sports Grill 4.3
Maineville, OH job
Shooters Sports Grill is hiring immediately for a Cashier to join their team!
Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life.
Cashier Job Responsibilities:
Take customer food orders, enter order information into the point-of-sale terminal and accurately process payments
Provide outstanding hospitality and service to all guests
Maintain solid product knowledge to answer questions and make order suggestions.
Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
Contribute to team efforts by accomplishing related results as needed
Resolve customer complaints provide relevant information
Apply now online to be considered!
$19k-26k yearly est. 60d+ ago
Buca Server
Jackmont Hospitality Inc. 4.1
Jackmont Hospitality Inc. job in Columbus, OH
About the Role:
As a Server at Buca Restaurants Columbus, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all customer needs are met promptly and efficiently. You will be the face of our restaurant, creating a welcoming atmosphere and fostering positive relationships with patrons. Additionally, you will collaborate with kitchen staff to ensure timely and accurate order delivery. Ultimately, your efforts will contribute to the overall success of the restaurant and customer satisfaction.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or food service role preferred.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong communication and interpersonal skills.
Preferred Qualifications:
Experience working in a restaurant setting.
Knowledge of food and beverage pairings.
Familiarity with point-of-sale (POS) systems.
Responsibilities:
Greet and seat guests in a friendly and professional manner.
Take food and drink orders accurately and efficiently.
Serve food and beverages to guests, ensuring their satisfaction throughout the meal.
Handle customer inquiries and resolve any issues that may arise during their dining experience.
Collaborate with kitchen staff to ensure timely and accurate order preparation and delivery.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and ensuring their needs are met. Time management skills will be utilized daily to prioritize tasks and manage multiple tables efficiently. Attention to detail is crucial when taking orders and serving food to ensure accuracy and customer satisfaction. Preferred skills, such as knowledge of food and beverage pairings, will enhance the dining experience by allowing you to make informed recommendations to guests. Overall, these skills will enable you to create a positive and memorable experience for every patron.
$17k-27k yearly est. Auto-Apply 60d+ ago
Dishwasher
Shooters Sports Grill 4.3
Maineville, OH job
Shooters Sports Grill is hiring immediately for a Dishwasher to join their team!
The overall objective and purpose of the Dishwasher position is to support the culinary staff by maintaining cleanliness of the kitchen. The dishwasher is responsible for washing dishes, pots and pans, as well as organizing and cleaning the kitchen. They are to provide the highest level of service in support of the mission, standards and goals established by the company.
Dishwasher Job Responsibilities:
• Proficiently operate the dishwashing equipment, using the proper amount of products and reporting any deficiencies.
• Wash dishes, glassware and silverware
• Wash pots, pans and trays
• Clean countertops and walls, mop floors
• Segregate and remove trash and garbage and place it in designated containers
• Regularly empty garbage containers
• Rinse out and wash garbage cans
• Stack clean dishes and transfer equipment to proper storage area
• Sweep and mop restaurant dining and bathroom floors
• Comply with company policies and procedures
• Maintain neat, clean and professional appearance according to standards
• Follow all company safety and security policies and procedures. Report accidents, injuries and unsafe conditions
• Develop and maintain positive working relationships and support the team to achieve our goals
• Attend required training and meetings
• Maintain the integrity of Company proprietary information and protect Company assets
Apply now online to be considered!
$19k-24k yearly est. 60d+ ago
Front of House Manager
Shooters Sports Grill 4.3
Hamilton, OH job
Shooters Sports Grill is hiring immediately for a Front of House Manager to join their team!
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.
Front of House Manager Job Responsibilities:
Supervise day-to-day activities and assist in the food and beverage outlets
Create innovative programs and promotions that drive revenue through increased guest patronage
Aid in all financial budgeting operations to maximize profitability
Carry on a family-like culture within the company
Apply now online to be considered!
$22k-35k yearly est. 60d+ ago
Busser
Shooters Sports Grill 4.3
Hamilton, OH job
Shooters Sports Grill is hiring immediately for a Busser to join their team!
As a Busser, you will be crucial to our success by having keen attention to detail and a sense of urgency to create an appealing environment for our guests. You will be a member of a cohesive team that supports each other's success in a fast-paced environment.
Busser Job Responsibilities:
Understands our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
Clean and re-set tables swiftly while putting guests at ease.
Restock and replenish flatware, dishes, condiments, etc.
Assist other team members by answering questions and helping out as needed to aid in the service of guests.
A Busser is responsible for serving our guests with unparalleled hospitality to create unforgettable guest and team member experiences every day!
Apply now online to be considered!
$16k-25k yearly est. 60d+ ago
Buca Bartender
Jackmont Hospitality Inc. 4.1
Jackmont Hospitality Inc. job in Columbus, OH
About the Role:
As a Buca Bartender of Columbus, you will play a crucial role in creating a welcoming and enjoyable atmosphere for our guests. Your primary responsibility will be to prepare and serve a variety of beverages, ensuring that each drink meets our high standards of quality and presentation. You will also engage with customers, providing exceptional service and building rapport to enhance their dining experience. In addition to mixing drinks, you will be responsible for maintaining cleanliness and organization at the bar, managing inventory, and adhering to safety and health regulations. Ultimately, your efforts will contribute to the overall success of our establishment and the satisfaction of our patrons.
Minimum Qualifications:
Must be at least 21 years of age.
Proven experience as a bartender or in a similar role in a fast-paced environment.
Strong knowledge of drink recipes and mixology techniques.
Preferred Qualifications:
Certification in bartending or mixology.
Experience in fine dining establishments.
Familiarity with point-of-sale systems.
Responsibilities:
Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and standards.
Engage with guests to provide exceptional customer service and address any inquiries or concerns.
Maintain cleanliness and organization of the bar area, including washing glassware and restocking supplies.
Monitor inventory levels and assist in ordering supplies as needed to ensure the bar is well-stocked.
Adhere to all health and safety regulations, including responsible alcohol service and sanitation practices.
Skills:
The required skills of bartending and working in a fast-paced environment are essential for efficiently managing multiple orders and ensuring timely service. Your ability to perform repetitive motions and lift heavy weights will be crucial when handling kegs, bottles, and glassware throughout your shift. Guest service skills will enable you to create a positive experience for patrons, encouraging repeat visits and positive reviews. A groomed appearance is important in maintaining the professional image of our establishment, while the ability to stand for long periods of time is necessary to fulfill the demands of the role. Regular and reliable attendance is vital to ensure that the bar is adequately staffed and operational during peak hours.
$15k-27k yearly est. Auto-Apply 60d+ ago
Prep Cook
Shooters Sports Grill 4.3
Maineville, OH job
Shooters Sports Grill is hiring immediately for a Prep Cook to join their team!
Our kitchens are an opportunity to exhibit your current cooking skills and learn some more. It's important that everyone learns every part of our back of house operations so that we can support each other and ensure that when the opportunity comes knocking for growth, you're already set up to grow!
Prep Cook Job Responsibilities:
Learn various stations include but not limited to: Cold/fry, flat top/grill/broiler, pizza, and prep/line set up
Prepare fresh ingredients and send out only top-quality dishes
Maintain a safe, sanitary, and clean work environment at all times
Work with the team to execute large volumes of orders and pars
Communicate clearly, calmly, and often
Gain experience in the business side of cooking - learn about food costing and time management
Apply now online to be considered!
$21k-29k yearly est. 60d+ ago
Cashier
Shooters Sports Grill 4.3
Hamilton, OH job
Shooters Sports Grill is hiring immediately for a Cashier to join their team!
Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life.
Cashier Job Responsibilities:
Take customer food orders, enter order information into the point-of-sale terminal and accurately process payments
Provide outstanding hospitality and service to all guests
Maintain solid product knowledge to answer questions and make order suggestions.
Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
Contribute to team efforts by accomplishing related results as needed
Resolve customer complaints provide relevant information
Apply now online to be considered!
$19k-26k yearly est. 60d+ ago
Operations Partner, Burger King, US Midwest
Restaurant Brands International 4.1
Cleveland, OH job
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: The Manager, Operations Partner is responsible for driving operational excellence and performance across franchise organizations within a designated market. Acting as the primary business consultant and operations expert for franchisees, this role collaborates with franchise leadership teams to optimize operational performance, enhance guest experience, and uphold brand standards. The Operations Partner provides strategic support, ensuring that each restaurant achieves company objectives and meets operational standards.
Roles & Responsibilities:
* Partner with franchisees to assess and improve operational performance, developing short- and long-term plans to drive profitability and efficiency.
* Conduct comprehensive business reviews for franchisees, addressing key areas such as operations, sales, profitability, financial health, and development obligations.
* Act as a business consultant, analyzing operational metrics and financial reports to develop actionable improvement strategies in areas like guest satisfaction, speed of service, and operational efficiency.
* Ensure franchisee adherence to brand standards, including food safety, cleanliness, and maintenance, advising on improvements as needed.
* Execute system-wide initiatives, such as equipment certifications, training programs, and operational protocols to maintain consistency across the brand.
* Implement and oversee corrective action plans for franchisees to resolve any issues identified in operational assessments.
* Collaborate with cross-functional teams (Operations, Marketing, Development, Technology) to support franchisees in implementing new initiatives, product launches, and process improvements.
* Provide coaching and targeted training to restaurant teams, focusing on leadership development and operational skills.
* Onboard new franchisees and assist with expansion site preparation, ensuring alignment with brand expectations and operational readiness.
* Utilize data to track key performance indicators (KPIs) such as Average Complaint Ratio (ACR), Speed of Service (SOS), and Overall Guest Satisfaction (OSAT), developing insights to inform decision-making.
* Drive continuous improvement by implementing data-driven action plans tailored to each franchise's unique operational needs.
* Regularly review and discuss performance metrics with franchisees to identify areas for growth and develop strategies to achieve desired results.
* Bachelor's degree in Business, Hospitality, or a related field required.
* 5+ years of experience in operations, preferably in multi-unit management within QSR, retail, or a similar industry.
Skills & Qualifications:
* Strong business and financial acumen with a proven ability to analyze, interpret, and improve financial and operational metrics.
* Skilled in root-cause problem-solving methodologies and able to apply these in a fast-paced, results-driven environment.
* Exceptional relationship-building and communication skills, with the ability to influence and collaborate effectively with franchisees and internal stakeholders.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with data analytics tools is an asset.
* Willingness to travel within the assigned region and accommodate a flexible schedule to meet operational needs, including occasional evenings and weekends.
#burgerking
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
$67k-135k yearly est. 60d+ ago
Host/Hostess
Shooters Sports Grill 4.3
Maineville, OH job
Shooters Sports Grill is hiring immediately for a Host/Hostess to join their team!
The overall objective of the Hostess position is to provide hospitable service to our guests in order to enhance the guest experience. They are responsible for answering the telephones in a professional and friendly manner, greeting guests warmly and sincerely when they arrive at the restaurant, handling to-go orders accurately and efficiently, and managing guest flow by quoting accurate wait times and handling reservations. They are to provide the highest level of service in support of the mission, standards and goals established by the company.
Host/Hostess Job Responsibilities:
• Develop and maintain positive working relationships and support the team to achieve our goals
• Greet and interact with internal and external guests in a genuine warm and friendly manner
• Operate the telephone system, answering calls within three (3) rings, using the correct telephone etiquette
• Escort guess to tables and provide menus when needed
• Maintain a thorough knowledge of menu items and answer questions
• Make reservations in reservation software
• Handling to-go orders accurately and efficiently
• Managing guest flow by managing reservations, handling wait lists, and quoting accurate wait times
• Complete opening and closing procedures as well as daily side-work
• Proficiently follow cash handling procedures
• Maintain a neat and organized work area to include adhering to sanitation standards according to state law and health codes
• Comply with company processes and procedures
• Maintain neat, clean and professional appearance according to standards
• Follow all company safety and security policies and procedures. Report accidents, injuries and unsafe conditions
• Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
• Attend required training and meetings
• Maintain the integrity of Company proprietary information and protect Company assets
Apply now online to be considered!
$20k-27k yearly est. 60d+ ago
Line Cook
Jackmont Hospitality Inc. 4.1
Jackmont Hospitality Inc. job in Strongsville, OH
About the Role:
As a Line Cook at Buca Strongsville, you will play a crucial role in delivering high-quality dishes that meet our restaurant's standards of excellence. Your primary responsibility will be to prepare and cook food items according to our established recipes and presentation standards, ensuring consistency and quality in every dish. You will work closely with the kitchen team to maintain a clean and organized workspace, adhering to food safety and sanitation guidelines. Additionally, you will be expected to manage your time effectively to ensure that orders are completed promptly during peak service hours. Ultimately, your contributions will directly impact our guests' dining experience, making it memorable and enjoyable.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a kitchen or food service environment.
Basic knowledge of food safety and sanitation practices.
Preferred Qualifications:
Culinary degree or certification.
Experience with Italian cuisine or similar culinary styles.
Ability to work in a fast-paced environment.
Responsibilities:
Prepare and cook menu items according to established recipes and standards.
Maintain cleanliness and organization of the kitchen and workstations.
Assist in inventory management and food storage practices.
Collaborate with team members to ensure timely and efficient service.
Adhere to food safety and sanitation regulations at all times.
Skills:
The required skills for this position include a strong understanding of cooking techniques and food preparation, which will be utilized daily to create delicious meals. Attention to detail is essential, as you will need to follow recipes precisely to ensure consistency in flavor and presentation. Time management skills will be critical during busy service periods, allowing you to prioritize tasks effectively. Teamwork and communication skills will enhance collaboration with fellow kitchen staff, ensuring smooth operations. Preferred skills, such as knowledge of Italian cuisine, will enable you to contribute creatively to menu development and special dishes.
$25k-32k yearly est. Auto-Apply 60d+ ago
Operations Partner, Burger King, US Midwest
Restaurant Brands International 4.1
Ohio job
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS , BURGER KING , POPEYES , and FIREHOUSE SUBS . These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS , BURGER KING , POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: The Manager, Operations Partner is responsible for driving operational excellence and performance across franchise organizations within a designated market. Acting as the primary business consultant and operations expert for franchisees, this role collaborates with franchise leadership teams to optimize operational performance, enhance guest experience, and uphold brand standards. The Operations Partner provides strategic support, ensuring that each restaurant achieves company objectives and meets operational standards.
Roles & Responsibilities:
Partner with franchisees to assess and improve operational performance, developing short- and long-term plans to drive profitability and efficiency.
Conduct comprehensive business reviews for franchisees, addressing key areas such as operations, sales, profitability, financial health, and development obligations.
Act as a business consultant, analyzing operational metrics and financial reports to develop actionable improvement strategies in areas like guest satisfaction, speed of service, and operational efficiency.
Ensure franchisee adherence to brand standards, including food safety, cleanliness, and maintenance, advising on improvements as needed.
Execute system-wide initiatives, such as equipment certifications, training programs, and operational protocols to maintain consistency across the brand.
Implement and oversee corrective action plans for franchisees to resolve any issues identified in operational assessments.
Collaborate with cross-functional teams (Operations, Marketing, Development, Technology) to support franchisees in implementing new initiatives, product launches, and process improvements.
Provide coaching and targeted training to restaurant teams, focusing on leadership development and operational skills.
Onboard new franchisees and assist with expansion site preparation, ensuring alignment with brand expectations and operational readiness.
Utilize data to track key performance indicators (KPIs) such as Average Complaint Ratio (ACR), Speed of Service (SOS), and Overall Guest Satisfaction (OSAT), developing insights to inform decision-making.
Drive continuous improvement by implementing data-driven action plans tailored to each franchise's unique operational needs.
Regularly review and discuss performance metrics with franchisees to identify areas for growth and develop strategies to achieve desired results.
Bachelor's degree in Business, Hospitality, or a related field required.
5+ years of experience in operations, preferably in multi-unit management within QSR, retail, or a similar industry.
Skills & Qualifications:
Strong business and financial acumen with a proven ability to analyze, interpret, and improve financial and operational metrics.
Skilled in root-cause problem-solving methodologies and able to apply these in a fast-paced, results-driven environment.
Exceptional relationship-building and communication skills, with the ability to influence and collaborate effectively with franchisees and internal stakeholders.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with data analytics tools is an asset.
Willingness to travel within the assigned region and accommodate a flexible schedule to meet operational needs, including occasional evenings and weekends.
#burgerking
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
$64k-122k yearly est. Auto-Apply 7d ago
Buca Server
Jackmont Hospitality Inc. 4.1
Jackmont Hospitality Inc. job in Strongsville, OH
About the Role:
As a Server at Buca Restaurants Strongsville, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all customer needs are met promptly and efficiently. You will be the face of our restaurant, creating a welcoming atmosphere and fostering positive relationships with patrons. Additionally, you will collaborate with kitchen staff to ensure timely and accurate order delivery. Ultimately, your efforts will contribute to the overall success of the restaurant and customer satisfaction.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or food service role preferred.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong communication and interpersonal skills.
Preferred Qualifications:
Experience working in a restaurant setting.
Knowledge of food and beverage pairings.
Familiarity with point-of-sale (POS) systems.
Responsibilities:
Greet and seat guests in a friendly and professional manner.
Take food and drink orders accurately and efficiently.
Serve food and beverages to guests, ensuring their satisfaction throughout the meal.
Handle customer inquiries and resolve any issues that may arise during their dining experience.
Collaborate with kitchen staff to ensure timely and accurate order preparation and delivery.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and ensuring their needs are met. Time management skills will be utilized daily to prioritize tasks and manage multiple tables efficiently. Attention to detail is crucial when taking orders and serving food to ensure accuracy and customer satisfaction. Preferred skills, such as knowledge of food and beverage pairings, will enhance the dining experience by allowing you to make informed recommendations to guests. Overall, these skills will enable you to create a positive and memorable experience for every patron.
$17k-27k yearly est. Auto-Apply 60d+ ago
Bartender
Jackmont Hospitality Inc. 4.1
Jackmont Hospitality Inc. job in Norwood, OH
About the Role:
As a Buca Cincinatti Bartender, you will play a crucial role in creating a welcoming and enjoyable atmosphere for our guests. Your primary responsibility will be to prepare and serve a variety of beverages, ensuring that each drink meets our high standards of quality and presentation. You will also engage with customers, providing exceptional service and building rapport to enhance their dining experience. In addition to mixing drinks, you will be responsible for maintaining cleanliness and organization at the bar, managing inventory, and adhering to safety and health regulations. Ultimately, your efforts will contribute to the overall success of our establishment and the satisfaction of our patrons.
Minimum Qualifications:
Must be at least 21 years of age.
Proven experience as a bartender or in a similar role in a fast-paced environment.
Strong knowledge of drink recipes and mixology techniques.
Preferred Qualifications:
Certification in bartending or mixology.
Experience in fine dining establishments.
Familiarity with point-of-sale systems.
Responsibilities:
Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and standards.
Engage with guests to provide exceptional customer service and address any inquiries or concerns.
Maintain cleanliness and organization of the bar area, including washing glassware and restocking supplies.
Monitor inventory levels and assist in ordering supplies as needed to ensure the bar is well-stocked.
Adhere to all health and safety regulations, including responsible alcohol service and sanitation practices.
Skills:
The required skills of bartending and working in a fast-paced environment are essential for efficiently managing multiple orders and ensuring timely service. Your ability to perform repetitive motions and lift heavy weights will be crucial when handling kegs, bottles, and glassware throughout your shift. Guest service skills will enable you to create a positive experience for patrons, encouraging repeat visits and positive reviews. A groomed appearance is important in maintaining the professional image of our establishment, while the ability to stand for long periods of time is necessary to fulfill the demands of the role. Regular and reliable attendance is vital to ensure that the bar is adequately staffed and operational during peak hours.
$15k-27k yearly est. Auto-Apply 60d+ ago
Operations Partner, Burger King, US Midwest
Restaurant Brands International 4.1
Cleveland, OH job
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS , BURGER KING , POPEYES , and FIREHOUSE SUBS . These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS , BURGER KING , POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: The Manager, Operations Partner is responsible for driving operational excellence and performance across franchise organizations within a designated market. Acting as the primary business consultant and operations expert for franchisees, this role collaborates with franchise leadership teams to optimize operational performance, enhance guest experience, and uphold brand standards. The Operations Partner provides strategic support, ensuring that each restaurant achieves company objectives and meets operational standards.
Roles & Responsibilities:
Partner with franchisees to assess and improve operational performance, developing short- and long-term plans to drive profitability and efficiency.
Conduct comprehensive business reviews for franchisees, addressing key areas such as operations, sales, profitability, financial health, and development obligations.
Act as a business consultant, analyzing operational metrics and financial reports to develop actionable improvement strategies in areas like guest satisfaction, speed of service, and operational efficiency.
Ensure franchisee adherence to brand standards, including food safety, cleanliness, and maintenance, advising on improvements as needed.
Execute system-wide initiatives, such as equipment certifications, training programs, and operational protocols to maintain consistency across the brand.
Implement and oversee corrective action plans for franchisees to resolve any issues identified in operational assessments.
Collaborate with cross-functional teams (Operations, Marketing, Development, Technology) to support franchisees in implementing new initiatives, product launches, and process improvements.
Provide coaching and targeted training to restaurant teams, focusing on leadership development and operational skills.
Onboard new franchisees and assist with expansion site preparation, ensuring alignment with brand expectations and operational readiness.
Utilize data to track key performance indicators (KPIs) such as Average Complaint Ratio (ACR), Speed of Service (SOS), and Overall Guest Satisfaction (OSAT), developing insights to inform decision-making.
Drive continuous improvement by implementing data-driven action plans tailored to each franchise's unique operational needs.
Regularly review and discuss performance metrics with franchisees to identify areas for growth and develop strategies to achieve desired results.
SKills & Qualifications:
Bachelor's degree in Business, Hospitality, or a related field required.
5+ years of experience in operations, preferably in multi-unit management within QSR, retail, or a similar industry
Willingness to travel within the assigned region and accommodate a flexible schedule to meet operational needs, including occasional evenings and weekends.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with data analytics tools is an asset.
Exceptional relationship-building and communication skills, with the ability to influence and collaborate effectively with franchisees and internal stakeholders.
Skilled in root-cause problem-solving methodologies and able to apply these in a fast-paced, results-driven environment.
Strong business and financial acumen with a proven ability to analyze, interpret, and improve financial and operational metrics.
Salary:
Base salary range of $100,000 - $110,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.
This position is eligible to participate in the Company's annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company's long-term incentive plan.
Benefits:
This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision and life insurance) offered upon hire date. fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time-off programs (including PTO, sick leave, Company-observed holidays, and parental leave), short-term and long-term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses.
#burgerking
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
$100k-110k yearly Auto-Apply 33d ago
Line Cook
Jackmont Hospitality Inc. 4.1
Jackmont Hospitality Inc. job in Norwood, OH
About the Role:
As a Line Cook at Buca Cincinnati, you will play a crucial role in delivering high-quality dishes that meet our restaurant's standards of excellence. Your primary responsibility will be to prepare and cook food items according to our established recipes and presentation standards, ensuring consistency and quality in every dish. You will work closely with the kitchen team to maintain a clean and organized workspace, adhering to food safety and sanitation guidelines. Additionally, you will be expected to manage your time effectively to ensure that orders are completed promptly during peak service hours. Ultimately, your contributions will directly impact our guests' dining experience, making it memorable and enjoyable.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a kitchen or food service environment.
Basic knowledge of food safety and sanitation practices.
Preferred Qualifications:
Culinary degree or certification.
Experience with Italian cuisine or similar culinary styles.
Ability to work in a fast-paced environment.
Responsibilities:
Prepare and cook menu items according to established recipes and standards.
Maintain cleanliness and organization of the kitchen and workstations.
Assist in inventory management and food storage practices.
Collaborate with team members to ensure timely and efficient service.
Adhere to food safety and sanitation regulations at all times.
Skills:
The required skills for this position include a strong understanding of cooking techniques and food preparation, which will be utilized daily to create delicious meals. Attention to detail is essential, as you will need to follow recipes precisely to ensure consistency in flavor and presentation. Time management skills will be critical during busy service periods, allowing you to prioritize tasks effectively. Teamwork and communication skills will enhance collaboration with fellow kitchen staff, ensuring smooth operations. Preferred skills, such as knowledge of Italian cuisine, will enable you to contribute creatively to menu development and special dishes.
$24k-31k yearly est. Auto-Apply 60d+ ago
Buca Host/Takeout
Jackmont Hospitality Inc. 4.1
Jackmont Hospitality Inc. job in Strongsville, OH
About the Role:
As a Host/Takeout at BUCA Restaurants Strongville, your main responsibility will be to create a welcoming and friendly atmosphere for our guests. You will be the first point of contact for customers, greeting them with a warm smile and providing them with exceptional customer service. Your goal is to ensure that every guest has a positive dining experience and feels valued and appreciated. You will also be responsible for managing the waitlist, seating guests, and coordinating with the serving staff to ensure a smooth flow of service.
Minimum Qualifications:
Previous experience in a customer service role
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Strong attention to detail and organizational skills
Ability to remain calm and professional in stressful situations
Preferred Qualifications:
Experience in the hospitality industry
Knowledge of reservation management systems
Ability to speak multiple languages
Experience in handling customer complaints and resolving issues
Ability to work flexible hours, including evenings and weekends
Responsibilities:
Greet guests with a friendly and welcoming attitude upon arrival
Manage the waitlist and accurately estimate wait times
Seat guests in a timely and efficient manner, taking into consideration their preferences and any special requests
Coordinate with the serving staff to ensure a smooth flow of service
Assist with answering phone calls and taking reservations
Skills:
In this role, your excellent communication and interpersonal skills will be essential in providing exceptional customer service and creating a positive dining experience for our guests. Your ability to multitask and work in a fast-paced environment will help you manage the waitlist and seat guests efficiently. Attention to detail and organizational skills will ensure that guests' preferences and special requests are taken into consideration. Your calm and professional demeanor will be crucial in handling any stressful situations that may arise. Additionally, any previous experience in the hospitality industry, knowledge of reservation management systems, and the ability to speak multiple languages will be beneficial in providing an even higher level of service to our diverse customer base.
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Jackmont Hospitality may also be known as or be related to Jackmont Hospitality, Jackmont Hospitality Inc, Jackmont Hospitality, Inc and Jackmont Hospitality, Inc.