Clean Crew/Janitor
Jackmont Hospitality Inc. job in North Miami Beach, FL
TGI Friday's # 2652
14891 Biscayne Blvd
North Miami Beach, FLA 33181
************
Cleaning Crew
Role Purpose
To ensure that Friday's restaurants are clean and presentable to provide a quality guest experience.
Key Responsibilities & Accountabilities
Responsible for ensuring all trash is disposed of accordingly
Cleaning and sanitizing kitchen and cooking equipment
Dusting and cleaning windows, counters, tables, and woodwork
Maintains cleanliness of restroom, perimeter of building and parking lot
Work with a team and individually to complete cleaning tasks in an efficient and timely manner
Follow proper food/health safety precautions and processes
Perform duties as directed by management
Qualification Requirements
Previous experience cleaning restaurants and equipment a plus
Must be able to work with team members
Must have professional appearance and conduct
Must be thorough and detail oriented
Ability to adapt and take direction
Must be able to work individually and as a part of a team
Must have strong work ethic and initiative
Must be a team player and good communicator
Auto-ApplyBuca Utility/Dishwasher
Jackmont Hospitality Inc. job in Davie, FL
About the Role:
The Buca Utility/Dishwasher at Davie plays a crucial role in maintaining the cleanliness and efficiency of our kitchen operations. This position ensures that all dishes, utensils, and kitchen equipment are sanitized and ready for use, contributing to the overall dining experience of our guests. The Utility/Dishwasher will also assist in maintaining a clean and organized kitchen environment, which is essential for food safety and compliance with health regulations. By effectively managing the dishwashing area, this role supports the culinary team in delivering high-quality meals in a timely manner. Ultimately, the success of this position directly impacts the restaurant's reputation and customer satisfaction.
Minimum Qualifications:
Ability to read and follow instructions.
Experience in a food service environment is preferred.
Physical ability to lift and carry heavy items.
Willingness to stand for extended periods of time.
Preferred Qualifications:
Previous experience as a dishwasher or in a similar role.
Knowledge of food safety and sanitation practices.
Responsibilities:
Wash and sanitize all dishes, utensils, and kitchen equipment in a timely manner.
Maintain cleanliness and organization of the dishwashing area and kitchen.
Assist in food preparation and other kitchen tasks as needed.
Follow all health and safety regulations to ensure a safe working environment.
Support the kitchen team by providing necessary items and maintaining stock levels.
Skills:
The required skills are essential for the daily operations of the kitchen. Basic reading skills are necessary to understand safety instructions and sanitation guidelines. The ability to lift and carry heavy items is crucial for transporting dishes and supplies efficiently. Standing for extended periods is a common requirement, as the role involves continuous movement in a fast-paced environment. Flexibility in scheduling allows the Utility/Dishwasher to adapt to the restaurant's needs, ensuring that all tasks are completed promptly and effectively.
Auto-ApplyTechnology Support Analyst
Miami, FL job
JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support.
DUTIES & RESPONSIBILITIES:
Monitor deployment queue and update priorities as needed.
Develop and maintain processes that can help streamline the department and improve efficiency.
Review, analyze and streamline both administrative and technical processes.
Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries.
Create and use Service Now reports to help monitor the department queues.
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found.
Provide 24/7 support to team members from various time zones and work sites, as necessary.
Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios.
Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Associate's Degree
FIELD(S) OF STUDY: Computer Science or Management Information Systems
EXPERIENCE:
Minimum 2 years of experience troubleshooting hardware or providing desktop support.
Experience using Service Now preferred.
COMPETENCIES/SKILLS:
Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity.
Extensive knowledge in troubleshooting and able to identify options for potential solutions.
Ability to conduct research into issues and products independently as required without pervasive supervision.
Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation.
Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended.
Ability to work well in a team-based environment as well as working independently.
Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.
BASIC PURPOSE: Responsible for providing level 1 technical and operational support for NCLH's Network Operations Center (NOC). Must pro-actively monitor corporate Network Appliances, Server and Application services infrastructure to maintain availability, integrity, confidentiality and performance. Assist in maintaining and communicating documents/reports as needed.
POSITION RESPONSIBILITIES:
Monitor and analyze network traffic and intrusion detection (IDS) alerts.
Assist on all operational support escalations for the company on an enterprise level.
Support the In-House NOC shop in a 24/7/365 shift rotating manner/schedule.
Execute daily operational tasks/checklists of the Network, System and application production environments to ensure optimal availability and performance.
Act as the first point of contact/escalation for all Network, Voice and Application degradation and outages reported by the business and provide Tier 1 level support.
Initiate On-Call escalation procedures for available 24/7/365 Senior Network Engineers, Vendor Support, ISP's, Management and all relevant internal IT departments as necessary for additional technical support in the event of a major production issue or outage.
Maintain proper documentation including metrics reports on a daily, weekly and monthly time period of all system performance.
Communicate with supporting IT team members and management through the process of any major outages reported.
Perform other job related functions as assigned.
KNOWLEDGE AND EXPERIENCE:
EDUCATION: Bachelor's degree in computer science related field of study or any combination of education and/or relevant work experience. Relevant certifications (Microsoft, Linux, Networking etc.) preferred.
EXPERIENCE: Minimum 4 years' experience in information technology. 1+ years of experience in Network Engineering (NOC) preferred. Experience with Windows (desktop/server) and Linux operating system a plus.
KNOWLEDGE & SKILLS: Ability to successfully obtain one -or equivalent- of the following certifications within 12 months: Network+, Security+, CCNA, etc. Outstanding oral and written communication skills with strong analytical, technical, and problem-solving skills. Ability to work effectively, independent of assistance or supervision. Ability to work outside regular business hours as required including evenings, weekends and holidays to support the NOC's 24/7/365 operation. Understand a variety of network protocols including TCP/IP, UDP, DHCP, FTP, SFTP, ATM, SNMP, SMTP, SSH, SSL, VPN, RDP, HTTP and HTTPS etc. Ability to perform network protocol analysis and raw data capture. Innovative, creative, and extremely responsive, with a strong sense of urgency. Works ethically and with integrity supporting organizational goals, values and commitment to excellence. Maintains confidentiality of information; using information appropriately while fostering collaborative partnerships toward a common goal.
Kitchen Manager
Jackmont Hospitality Inc. job in Pembroke Pines, FL
Role Purpose
To lead the BOH Team in the execution of food service, food safety and ensure an excellent guest experience. Responsible for the consistent preparation of innovative and creative southern inspired cuisine to be served at the highest quality, presentation, and flavor for Chicken + Beer resulting in outstanding guest satisfaction. Additionally, responsible for the smooth running of the kitchen and manage areas of profit, labor, stock, waste control, hygiene practices and training within the kitchen.
Duties and Responsibilities:
The Kitchen Manager will be an expert in all areas of the back of the house and be able to perform in the absence of an hourly staff member
Trains, develops and motivates supervisors and culinary staff to meet and exceed established Chicken + Beer food preparation standards on a consistent basis
Display exceptional leadership by providing a positive work environment. Coaching employees as appropriate while demonstrating a dedicated and professional approach to management
Will provide direction for all day-to-day operations in the kitchen
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
Utilizes interpersonal and communication skills to lead, influence, and kitchen staff
Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Delegates appropriately to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives
Must complete periodic line checks for quality, efficiency, and standards
They should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example
Oversees all BOH purchasing
Ensure proper purchasing, receiving and food storage standards in the kitchen
Reviews staffing levels to ensure that service, operational needs, and financial objectives are met.
Coordinates with General Manager, Director of Operations, and Culinary Director in menu development and maintaining updated and accurate costing of all dishes prepared and sold within the operation.
Ensures compliance with all food handling and sanitation standards including proper
Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and Chicken + Beer standards.
Reviews guest comments and other data to identify areas of improvement.
Ensure proper grooming and hygiene standards for all kitchen staffs.
Review and discuss daily food cost reports with key kitchen and management team members.
Review weekly and monthly schedules to meet forecast and budget.
Run daily BOH line-ups to ensure that the team is ready for the day
Able to perform additional duties as requested by management as and when required.
Qualification Requirements
4-year college degree preferred.
Minimum of 2 years of experience as a Kitchen Manager with extensive knowledge of recipes, policies, standards, theories and successful results with past responsibilities.
Must be capable of performing all functions and meeting all qualification standards for all hourly positions.
Knowledge of P.O.S. system and the back-office systems to fulfill management functions.
Is quickly and decisively when needed based on the need and urgency of situation
Auto-ApplyPersonal Cruise Consultant
Sunrise, FL job
Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to “Feel Free” on one of 14 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named “Europe's Leading Cruise Line” for the sixth consecutive year, as well as “Caribbean's Leading Cruise Line” and “World's Leading Large Ship Cruise Line” by the World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on Forbes List.
Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.
Job Description
DUTIES AND RESPONSIBILITIES:
Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.
Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
Builds and maintains effective relationships with new and existing consumers. Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities.
Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.
Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
Perform other job related functions as assigned.
Qualifications
EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred.
EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred. Cruise sales a plus.
Additional Information
KNOWLEDGE & SKILLS:
Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally.
Maintain strong working knowledge of Norwegian Cruise Line products, including current fleet and ship itineraries.
Proven record of excellent customer service and retention skills.
Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Problem solving, research and resolution skills.
Negotiation skills and ability to think through solutions is required in order to balance the interest of the guests and guest satisfaction while ensuring revenue and adherence to Norwegian's program guidelines.
Customer service skills.
Adherence to dress code is strictly enforced.
*Please Apply Online At *******************************************************
Servers
Jackmont Hospitality Inc. job in North Miami Beach, FL
**** 1 year experience is required.
TGI Friday's # 2652
14891 Biscayne Blvd
North Miami Beach, FLA 33181
************
SERVER
Role Purpose
Sets places at dining tables, takes orders, serves food and drinks, answers inquiries about menu and attends to wishes of Guests, as well as suggestively selling food and drinks.
Key Responsibilities & Accountabilities
Greets Guests, builds rapport, and ensures an enjoyable, quality dining experience
Build rapport. Ask questions to identify the experience the Guests wants.
Promptly and accurately takes food and beverage requests from Guests
Ensures expedient service of food and beverages to the Guest, checks frequently to ensure everything is to the Guests' specifications
Learn TGIF menu and beverages, expertly recommends and upsells on items
ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
Following all relevant brand standards for service
Accurately rings all orders into the POS system
Qualification Requirements
Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs.
Must be able to hear well amongst loud background noise
Must be dressed neatly and well groomed in company approved uniform at all times
Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
Must be able to calmly respond to angry Guests and notify a Manager
Must be able to read and write notes to hearing impaired Guests
Must be able to read menus to sight-impaired Guests
Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
Auto-ApplyFood Runner-Delray Beach
Delray Beach, FL job
The Food Runner assists servers in delivering food to the proper table at the right time, clearing dirty plates and silverware, responding to other guest needs, and any other tasks that contribute to the smooth flow of the shift.
Responsibilities
Check food for accuracy, presentation and temperature prior to removing it from the window
Communicate with all parts of the kitchen so food ticket is executed correctly
Deliver food to tables promptly
Answer questions about the food if ask guest asks
Pre-bus soiled plates from guest tables
Tidy work stations and expo area
Understand restaurant layout in order for food to be delivered correctly
Working Conditions
Stand for the entirety of scheduled shift
Walk/move around the restaurant for the majority of scheduled shift
Be able to lift up to 20 lbs.
Be able to hold warm plates in order to deliver food to guests in a timely fashion
Skills
Strong verbal skills
Strong knowledge of menu items
Ability to move quickly to ensure food is delivered promptly and that food in the window doesn't sit for longer than expected
Education/Experience
High School Diploma or equivalent is preferred
1-2 years of experience in food service/hospitality field
High volume restaurant experience is a plus
Busser-Wynwood
Miami, FL job
The busser is responsible for assisting wait staff and bartenders with upkeep of tables and service areas. When a party departs, a busser removes dirty dishes, sanitizes the table, cleans the seats and tidies up the surrounding floor/table area.
Responsibilities
Remove used/unnecessary plates while guests are still seated at the table
Remove extra place settings at the table or provide any additional settings as needed
Prepare tables for the next round of service by removing all plates and glasses
Sanitize the table and surrounding area for its next turn
Reset place settings: complete with silverware, water glasses, and bread plate, etc.
Restock and assist with maintenance of expo/servers' stations, glass washing area, etc.
Empty trash containers and dirty dish receptacles
Assist with refilling ice for bar service station
Skills
Strong customer service skills and pleasant rapport with dining guests
Solid communication skills
Good sense of menu items
Working Conditions
Be able to walk, stand, bend, twist, move around for the entire duration of the scheduled shift
Be able to lift or carry up to 15 lbs.
Education/Experience
High school diploma or equivalent is preferred
Prior restaurant experience is a plus but not required
Buca Prep Cook
Jackmont Hospitality Inc. job in Davie, FL
About the Role:
The Buca Prep Cook plays a crucial role in the kitchen by ensuring that all ingredients are prepped and ready for the cooking staff, contributing to the overall efficiency and quality of the dining experience. This position requires a keen attention to detail and a commitment to maintaining high standards of food safety and cleanliness. The Prep Cook will work closely with chefs and other kitchen staff to prepare ingredients for various dishes, ensuring that all items are fresh and properly stored. By effectively managing time and resources, the Prep Cook helps to streamline kitchen operations and support the culinary team in delivering exceptional meals to our guests. Ultimately, this role is essential in creating a positive dining experience and upholding the reputation of Buca Kansas City Plaza.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a kitchen or food preparation role preferred.
Basic knowledge of food safety and sanitation practices.
Preferred Qualifications:
Culinary school training or certification.
Experience with Italian cuisine or familiarity with Buca's menu offerings.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Responsibilities:
Prepare and chop vegetables, meats, and other ingredients according to recipes and chef specifications.
Maintain cleanliness and organization of the kitchen and prep areas, adhering to food safety standards.
Assist in inventory management by tracking ingredient levels and notifying supervisors of shortages.
Collaborate with chefs and kitchen staff to ensure timely and efficient meal preparation.
Participate in daily kitchen operations, including cleaning, stocking, and maintaining equipment.
Skills:
The required skills for this position include strong knife skills and the ability to prepare ingredients efficiently, which are essential for maintaining the flow of kitchen operations. Attention to detail is crucial, as the Prep Cook must ensure that all ingredients are prepared to the chef's specifications. Time management skills are also important, as the Prep Cook will need to prioritize tasks to meet the demands of the kitchen. Preferred skills, such as knowledge of Italian cuisine, will enhance the Prep Cook's ability to contribute to menu preparation and creativity. Overall, a combination of these skills will enable the Prep Cook to support the culinary team effectively and help deliver a memorable dining experience.
Auto-ApplyClean Crew/Janitor
Jackmont Hospitality Inc. job in Pembroke Pines, FL
TGI Friday's # 2643
90 N. University Drive
Pembroke Pines, FLA 33024
************
Role Purpose
To ensure that Friday's restaurants are clean and presentable to provide a quality guest experience.
Key Responsibilities & Accountabilities
Responsible for ensuring all trash is disposed of accordingly
Cleaning and sanitizing kitchen and cooking equipment
Dusting and cleaning windows, counters, tables, and woodwork
Maintains cleanliness of restroom, perimeter of building and parking lot
Work with a team and individually to complete cleaning tasks in an efficient and timely manner
Follow proper food/health safety precautions and processes
Perform duties as directed by management
Qualification Requirements
Previous experience cleaning restaurants and equipment a plus
Must be able to work with team members
Must have professional appearance and conduct
Must be thorough and detail oriented
Ability to adapt and take direction
Must be able to work individually and as a part of a team
Must have strong work ethic and initiative
Must be a team player and good communicator
Auto-ApplyHost/Hostess T
Jackmont Hospitality Inc. job in North Miami Beach, FL
TGI Friday's # 2652
14891 Biscayne Blvd
North Miami Beach, FLA 33181
************
HOST/ HOSTESS
Role Purpose
To present a positive first impression of TGI Friday's friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave.
Key Responsibilities & Accountabilities
Greet incoming and departing Guests warmly
Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff.
Promptly answer incoming calls to the restaurant and provide appropriate service.
Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Entertain the wait with Fun, Food and Beverage.
Tend to special Guest needs and requests.
Following all relevant brand standards for service
Food, Beverage and Experience.
Auto-ApplyKitchen Manager
Jackmont Hospitality Inc. job in Pembroke Pines, FL
Job Description
Role Purpose
To lead the BOH Team in the execution of food service, food safety and ensure an excellent guest experience. Responsible for the consistent preparation of innovative and creative southern inspired cuisine to be served at the highest quality, presentation, and flavor for Chicken + Beer resulting in outstanding guest satisfaction. Additionally, responsible for the smooth running of the kitchen and manage areas of profit, labor, stock, waste control, hygiene practices and training within the kitchen.
Duties and Responsibilities:
The Kitchen Manager will be an expert in all areas of the back of the house and be able to perform in the absence of an hourly staff member
Trains, develops and motivates supervisors and culinary staff to meet and exceed established Chicken + Beer food preparation standards on a consistent basis
Display exceptional leadership by providing a positive work environment. Coaching employees as appropriate while demonstrating a dedicated and professional approach to management
Will provide direction for all day-to-day operations in the kitchen
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
Utilizes interpersonal and communication skills to lead, influence, and kitchen staff
Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Delegates appropriately to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives
Must complete periodic line checks for quality, efficiency, and standards
They should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example
Oversees all BOH purchasing
Ensure proper purchasing, receiving and food storage standards in the kitchen
Reviews staffing levels to ensure that service, operational needs, and financial objectives are met.
Coordinates with General Manager, Director of Operations, and Culinary Director in menu development and maintaining updated and accurate costing of all dishes prepared and sold within the operation.
Ensures compliance with all food handling and sanitation standards including proper
Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and Chicken + Beer standards.
Reviews guest comments and other data to identify areas of improvement.
Ensure proper grooming and hygiene standards for all kitchen staffs.
Review and discuss daily food cost reports with key kitchen and management team members.
Review weekly and monthly schedules to meet forecast and budget.
Run daily BOH line-ups to ensure that the team is ready for the day
Able to perform additional duties as requested by management as and when required.
Qualification Requirements
4-year college degree preferred.
Minimum of 2 years of experience as a Kitchen Manager with extensive knowledge of recipes, policies, standards, theories and successful results with past responsibilities.
Must be capable of performing all functions and meeting all qualification standards for all hourly positions.
Knowledge of P.O.S. system and the back-office systems to fulfill management functions.
Is quickly and decisively when needed based on the need and urgency of situation
Personal Cruise Consultant
Miami, FL job
Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to “Feel Free” on one of 14 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named “Europe's Leading Cruise Line” for the sixth consecutive year, as well as “Caribbean's Leading Cruise Line” and “World's Leading Large Ship Cruise Line” by the World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on Forbes List.
Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.
Job Description
DUTIES AND RESPONSIBILITIES:
Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.
Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
Builds and maintains effective relationships with new and existing consumers. Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities.
Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.
Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
Perform other job related functions as assigned.
Qualifications
EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred.
EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred. Cruise sales a plus.
Additional Information
KNOWLEDGE & SKILLS:
Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally.
Maintain strong working knowledge of Norwegian Cruise Line products, including current fleet and ship itineraries.
Proven record of excellent customer service and retention skills.
Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Problem solving, research and resolution skills.
Negotiation skills and ability to think through solutions is required in order to balance the interest of the guests and guest satisfaction while ensuring revenue and adherence to Norwegian's program guidelines.
Customer service skills.
Adherence to dress code is strictly enforced.
*Please Apply Online At *******************************************************
Dishwasher/Dish
Jackmont Hospitality Inc. job in North Miami Beach, FL
TGI Friday's # 2652
14891 Biscayne Blvd
North Miami Beach, FLA 33181
************
DISHWASHER
Role Purpose
To provide Guests and Team Members with clean and sanitized utensils, plateware, glassware and equipment
Key Responsibilities & Accountabilities
Provide Guests and Team Members with clean and sanitized utensils, plateware, glassware and equipment. · Ensure dishes and cookware are sanitized and available as needed.
Maintain daily cleanliness and maintenance of dish machine.
Clean and sanitize service area and kitchen throughout shift.
Complete assigned prep work and beautification duties.
Trouble-shoot dishwasher machine malfunctions.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum Team Member morale, productivity, efficiency and effectiveness.
At all times provides a favorable image of TGI Friday's to promote its aims and objectives and foster and enhance recognition and acceptance of all of its areas and endeavors.
Qualifications Requirements
Must be able to perform multiple tasks, while maintaining required standards of operation, in daily activities.
Must also be able to perform duties that ensure Guest satisfaction.
Must follow handling and sanitation procedures and use extreme caution with utensils, plateware, glassware and equipment to avoid breakage.
Must be able to frequently lift and carry up to 70 lbs.
Auto-ApplyLine Cook-Delray Beach
Delray Beach, FL job
The Line Cook prepares food exactly to the Executive Chef's specifications and manages all food stations for menu execution.
Responsibilities
Set up and stock all food stations with necessary supplies
Prep all needed food items for service
Execute menu items according to specifications and standards
Cook menu items in cooperation with the rest of the kitchen staff
Ensure that all food is made in a timely fashion and always in high quality
Clean up station and take care of any leftover or “bad” food according to the chef
Stock inventory of stations
Certify that all nutrition and sanitation regulations are kept
Skills
Cooking experience
Clear understanding of menu items
Understand and responsible for prepping ingredients
Strong grasp on various cooking methods, food items, equipment, etc.
Multitask in a high volume kitchen
Basic math and written communication skills
Working Conditions
Handle hot and cold work conditions during food preparation
Continuous reaching, bending, lifting, carrying items up to 30 lbs.
Stand and move around for the entirety of the scheduled shift
Education/Experience
Have a high school diploma, or equivalent (preferred).
2 or 4 year culinary degree preferred, but not required.
Minimum of 1-2 years experience in food service/hospitality field
Food handler's card may be required according to local and or state regulations
Clean Crew/Janitor
Jackmont Hospitality Inc. job in Miami, FL
TGI Friday's #2150
Miami International Airport
Terminal D, Gate D-36
Miami, FLA 33122
************
Role Purpose
To ensure that Friday's restaurants are clean and presentable to provide a quality guest experience.
Key Responsibilities & Accountabilities
Responsible for ensuring all trash is disposed of accordingly
Cleaning and sanitizing kitchen and cooking equipment
Dusting and cleaning windows, counters, tables, and woodwork
Maintains cleanliness of restroom, perimeter of building and parking lot
Work with a team and individually to complete cleaning tasks in an efficient and timely manner
Follow proper food/health safety precautions and processes
Perform duties as directed by management
Qualification Requirements
Previous experience cleaning restaurants and equipment a plus
Must be able to work with team members
Must have professional appearance and conduct
Must be thorough and detail oriented
Ability to adapt and take direction
Must be able to work individually and as a part of a team
Must have strong work ethic and initiative
Must be a team player and good communicator
Auto-ApplyBartender
Jackmont Hospitality Inc. job in Pembroke Pines, FL
TGI FRIDAYS // Store 2443
Role Purpose
Mixes and serves alcoholic and non-alcoholic drinks to Guests of bar and service bar following standard recipes and the company's alcoholic beverage policies; merchandises drinks; and is attentive to Guests, making them feel welcome, at all times.
Key Responsibilities and Accountabilities
ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
Maintains a warm, welcoming, “Corner Bar” atmosphere
Properly and promptly prepare, garnish, and serve drinks to Guests
Provides a personal touch to repeat guests such as learning names and favorite drinks
Coordinate food orders from Guests seated in the bar area with the kitchen
Learn the menu and make recommendations when appropriate
Upsells Guests on food or drink items where appropriate
Keeps a clean, organized bar area
Accurately rings up all orders in the POS system
Following all relevant brand standards for service
Qualification Requirements
Must be dressed neatly and well groomed in company approved uniform at all times
Must be able to operate P.O.S. system , make change correctly and make credit card transactions
Must be able to calmly respond to angry Guests and notify a Manager
Must be able to pass bar validation
Must be able to respond clearly to Guests' requests
Must be able to hear well amongst loud background noise
Must be able to frequently lift 30 lb. cases and carry short distances, up or down stairs
Auto-ApplyBusser-Wynwood
Miami, FL job
Job DescriptionDescription:
The busser is responsible for assisting wait staff and bartenders with upkeep of tables and service areas. When a party departs, a busser removes dirty dishes, sanitizes the table, cleans the seats and tidies up the surrounding floor/table area.
Responsibilities
Remove used/unnecessary plates while guests are still seated at the table
Remove extra place settings at the table or provide any additional settings as needed
Prepare tables for the next round of service by removing all plates and glasses
Sanitize the table and surrounding area for its next turn
Reset place settings: complete with silverware, water glasses, and bread plate, etc.
Restock and assist with maintenance of expo/servers' stations, glass washing area, etc.
Empty trash containers and dirty dish receptacles
Assist with refilling ice for bar service station
Skills
Strong customer service skills and pleasant rapport with dining guests
Solid communication skills
Good sense of menu items
Working Conditions
Be able to walk, stand, bend, twist, move around for the entire duration of the scheduled shift
Be able to lift or carry up to 15 lbs.
Education/Experience
High school diploma or equivalent is preferred
Prior restaurant experience is a plus but not required
Requirements:
Servers
Jackmont Hospitality Inc. job in Pembroke Pines, FL
TGI Friday's # 2643
90 N. University Drive
Pembroke Pines, FLA 33024
************
**** 1 year experience is required.
SERVER
Role Purpose
Sets places at dining tables, takes orders, serves food and drinks, answers inquiries about menu and attends to wishes of Guests, as well as suggestively selling food and drinks.
Key Responsibilities & Accountabilities
Greets Guests, builds rapport, and ensures an enjoyable, quality dining experience
Build rapport. Ask questions to identify the experience the Guests wants.
Promptly and accurately takes food and beverage requests from Guests
Ensures expedient service of food and beverages to the Guest, checks frequently to ensure everything is to the Guests' specifications
Learn TGIF menu and beverages, expertly recommends and upsells on items
ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
Following all relevant brand standards for service
Accurately rings all orders into the POS system
Qualification Requirements
Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs.
Must be able to hear well amongst loud background noise
Must be dressed neatly and well groomed in company approved uniform at all times
Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
Must be able to calmly respond to angry Guests and notify a Manager
Must be able to read and write notes to hearing impaired Guests
Must be able to read menus to sight-impaired Guests
Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
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