Jackmont Hospitality jobs in Philadelphia, PA

At Oyster House, we provide an exceptional dining experience with fresh seafood, great service, and a welcoming atmosphere. As we expand, we're looking for an experienced Director of Operations to oversee multiple locations, drive operational excellence, and ensure our brand's continued growth and success. Key Responsibilities: Oversee daily operations of multiple Oyster House locations, ensuring high service standards, food quality, and operational efficiency. Manage and lead a team of General Managers and staff to ensure seamless operations across all locations. Use P&L statements and financial data to optimize profitability, control costs, and improve operational efficiency. Oversee inventory management, ensuring accurate and cost-effective supply chain operations. Ensure compliance with health, safety, and sanitation regulations across all locations. Develop and implement staff training and development programs to maintain high performance and guest satisfaction. Monitor guest feedback through surveys, reviews, and direct interactions, resolving issues and enhancing customer experiences. Collaborate with marketing teams to promote the Oyster House brand, drive traffic, and manage seasonal promotions and events. Foster a positive work culture, focusing on team development, retention, and growth across all locations. Qualifications: Proven experience as a Senior General Manager, Director of Operations, or in a similar senior management role in the restaurant or hospitality industry (multi-unit experience preferred). Strong financial acumen and experience with P&L management. Exceptional leadership skills, with a focus on team development and operational excellence. Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and leadership. Ability to manage multiple priorities and thrive in a fast-paced environment. A passion for great food, exceptional service, and a high-quality guest experience. Benefits: Competitive salary and performance-based bonuses. Health and dental insurance options. Paid time off. Employee discounts across all locations. Opportunities for growth and advancement within the company. If you're an experienced leader with a passion for hospitality and multi-unit management, we'd love to hear from you! Join us and help shape the future of Oyster House.

About the Role: The Storeroom/Utility/C+B Utility position is essential for maintaining the operational efficiency of Middle Child. This role involves managing inventory, ensuring that all supplies are organized and readily available for staff use, and supporting the overall cleanliness and functionality of the store. The successful candidate will play a key role in facilitating smooth daily operations by ensuring that all utility areas are well-maintained and stocked. Additionally, this position requires collaboration with various departments to ensure that all utility needs are met promptly and effectively. Ultimately, the Storeroom/Utility/C+B Utility will contribute significantly to creating a positive shopping experience for customers by ensuring that the store is well-equipped and orderly. Minimum Qualifications: High school diploma or equivalent. Previous experience in a storeroom or utility role preferred. Ability to lift and move heavy items as needed. Preferred Qualifications: Experience in retail or a fast-paced environment. Familiarity with inventory management systems. Basic knowledge of safety and sanitation standards. Responsibilities: Manage inventory levels and ensure that all storeroom supplies are organized and accessible. Assist in receiving and stocking deliveries, ensuring that all items are properly logged and stored. Maintain cleanliness and organization of utility areas, including storerooms and break rooms. Collaborate with team members to identify and fulfill utility needs throughout the store. Conduct regular audits of inventory and supplies to prevent shortages and overstock situations. Skills: The required skills for this position include strong organizational abilities, which are essential for maintaining an orderly storeroom and ensuring that supplies are easily accessible. Attention to detail is crucial when managing inventory and conducting audits to prevent discrepancies. Effective communication skills will be utilized daily to collaborate with team members and address any utility needs promptly. Physical stamina is important, as the role involves lifting and moving supplies regularly. Preferred skills, such as familiarity with inventory management systems, will enhance efficiency in tracking stock levels and managing orders.

TGI FRIDAYS // Store 1756 4000 City Line Ave Philadelphia, PA 19131 ************ Role Purpose To ensure that Friday's restaurants are clean and presentable to provide a quality guest experience. Key Responsibilities & Accountabilities Responsible for ensuring all trash is disposed of accordingly Cleaning and sanitizing kitchen and cooking equipment Dusting and cleaning windows, counters, tables, and woodwork Maintains cleanliness of restroom, perimeter of building and parking lot Work with a team and individually to complete cleaning tasks in an efficient and timely manner Follow proper food/health safety precautions and processes Perform duties as directed by management Qualification Requirements Previous experience cleaning restaurants and equipment a plus Must be able to work with team members Must have professional appearance and conduct Must be thorough and detail oriented Ability to adapt and take direction Must be able to work individually and as a part of a team Must have strong work ethic and initiative Must be a team player and good communicator

Job Description TGI FRIDAYS // Store 1756 4000 City Line Ave Philadelphia, PA 19131 ************ DISHWASHER Role Purpose To provide Guests and Team Members with clean and sanitized utensils, plateware, glassware and equipment Key Responsibilities & Accountabilities Provide Guests and Team Members with clean and sanitized utensils, plateware, glassware and equipment. · Ensure dishes and cookware are sanitized and available as needed. Maintain daily cleanliness and maintenance of dish machine. Clean and sanitize service area and kitchen throughout shift. Complete assigned prep work and beautification duties. Trouble-shoot dishwasher machine malfunctions. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum Team Member morale, productivity, efficiency and effectiveness. At all times provides a favorable image of TGI Friday's to promote its aims and objectives and foster and enhance recognition and acceptance of all of its areas and endeavors. Qualifications Requirements Must be able to perform multiple tasks, while maintaining required standards of operation, in daily activities. Must also be able to perform duties that ensure Guest satisfaction. Must follow handling and sanitation procedures and use extreme caution with utensils, plateware, glassware and equipment to avoid breakage. Must be able to frequently lift and carry up to 70 lbs.

TGI FRIDAYS // Store 1756 4000 City Line Ave Philadelphia, PA 19131 ************ TO GO SPECIALIST Role Purpose To-Go Specialists ensure we deliver convenience without compromising quality or safety. Key Responsibilities & Accountabilities Taking orders over the phone as well as in person. Offer to-go order guest a to‑go beverage if one has not been ordered. Preparing orders and organizing them into bags. Make sure everything is in the bag and checking off items as placed in bags. Review order to ensure 100% completeness, check to make sure drinks are included (if ordered). Greet at all guests or drivers in 30 seconds; cashing out guests and ensuring their satisfaction. Responsible for accurate cash handling. If online or to-go order, cash out guest within 2 minutes of arrival. Packs TOGO and delivery orders and confirm order with guest/driver. Thank the guest for choosing Fridays and invite them back again. Performs side duties including, but not limited to, answering the phone, opening doors, cleaning work stations, expediting orders and running food. Stocks TOGO area. Qualification Requirements Good Verbal Communication High Energy Level Customer Service Resolving Conflicts Teamwork Professionalism

Cashier COMPENSATION: Competitive Airport Wage* *Actual rate based on skills, qualifications, experience, tip pool and location. Why Join Our Team: • Great earnings potential • Full-time and part-time hours available • Flexible scheduling to fit your life • Medical coverage, plus dental and vision • Paid vacation and sick time • Tuition Reimbursement • Discounted shift meals Overview Our baristas are constantly creating memorable experiences for our guests and do more than just make great coffee beverages. They perform a variety of tasks, from prepping the coffee bar, to crafting specialty beverages, to making memorable recommendations. They must also expect to perform many different tasks within the store during each shift; including utility, panini operator, cashier and barista. A busy airport means consistent hours, flexible schedules, and the opportunity to make a great income! Other Key responsibilities may include: • Provide great hospitality by going above and beyond for every guest • Know the menu and be able to make genuine recommendations • Keeps a clean, organized store • Stocks pastries, stores pastries in appropriate vessels • Washes, rinses and sanitizes all dishes/wares • Follows all relevant brand standards for crafting beverages and guest service • Properly and promptly prepares menu items for our Guests • Perform calmly and effectively in a high-volume environment • Respond to on-the-fly requests with ease and poise • Accurately rings up all orders in the POS system • Availability to work weekends and some holidays

Key Responsibilities & Accountabilities: Demonstrate a passion and commitment for exceptional service by measuring service standards daily and leading our team to be the best! Have excellent communication skills. Confident in teaching, developing, and guiding others. Ensure that our product quality is outstanding and that our recipes are followed. Able to execute the administrative functions supporting the day-to-day operations, such as: ordering, receiving, inventory, labor management, food safety, and cleanliness. Hire, train, coach and write schedules for all positions on the Team. Ensure company training programs are utilized by Team Members and Supervisors. Develop a thorough understanding of systems used for cost control. Qualification Requirements: Must be able to pass the federal TSA background check to work in the airport Must have Management experience working with union employees. Airport management experience preferred 4+ years' experience in a high quality, restaurant and/or retail food experience. 2+ years' experience in a management or supervisory position - restaurant or retail. Strong business acumen, with a deep understanding of leading in a retail environment. Computer literacy to operate our retail POS system, Word, and Excel. Excellent communication, multitasking, analytical, and organizational skills. Has appropriate state/county alcohol service certification.

The busser is responsible for assisting wait staff and bartenders with upkeep of tables and service areas. When a party departs, a busser removes dirty dishes, sanitizes the table, cleans the seats and tidies up the surrounding floor/table area. Responsibilities Remove used/unnecessary plates while guests are still seated at the table Remove extra place settings at the table or provide any additional settings as needed Prepare tables for the next round of service by removing all plates and glasses Sanitize the table and surrounding area for its next turn Reset place settings: complete with silverware, water glasses, and bread plate, etc. Restock and assist with maintenance of expo/servers' stations, glass washing area, etc. Empty trash containers and dirty dish receptacles Assist with refilling ice for bar service station Skills Strong customer service skills and pleasant rapport with dining guests Solid communication skills Good sense of menu items Working Conditions Be able to walk, stand, bend, twist, move around for the entire duration of the scheduled shift Be able to lift or carry up to 15 lbs. Education/Experience High school diploma or equivalent is preferred Prior restaurant experience is a plus but not required

TGI FRIDAYS // Store 1756 4000 City Line Ave Philadelphia, PA 19131 ************ SERVER Role Purpose Sets places at dining tables, takes orders, serves food and drinks, answers inquiries about menu and attends to wishes of Guests, as well as suggestively selling food and drinks. Key Responsibilities & Accountabilities Greets Guests, builds rapport, and ensures an enjoyable, quality dining experience Build rapport. Ask questions to identify the experience the Guests wants. Promptly and accurately takes food and beverage requests from Guests Ensures expedient service of food and beverages to the Guest, checks frequently to ensure everything is to the Guests' specifications Learn TGIF menu and beverages, expertly recommends and upsells on items ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger. Following all relevant brand standards for service Accurately rings all orders into the POS system Qualification Requirements Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs. Must be able to hear well amongst loud background noise Must be dressed neatly and well groomed in company approved uniform at all times Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately Must be able to calmly respond to angry Guests and notify a Manager Must be able to read and write notes to hearing impaired Guests Must be able to read menus to sight-impaired Guests Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request

About the Role: To effectively supervise and manage all kitchen operations; optimizing profits by controlling food costs, production, labor and increase sales through food quality, speed of service and accurately prepared food. Responsibilities: Manages operations during scheduled shifts that include daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness. Maintains an accurate and up-to-date manpower plan of staffing needs. Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts. Staffs, trains and develops hourly Team Members through ongoing feedback, establishment of performance expectations and by conducting performance reviews on a regular basis. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly Identifies operational opportunities to build sales and control costs; develop and implement plans to address opportunities Manages inventory efficiently, accurately, and in a cost-effective manner Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Coaches and develops talent Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost. Fosters open communication with kitchen and FOH staff In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation QUALIFICATION REQUIREMENTS Must be able to pass TSA federal background check to work in the airport College coursework with Bachelor's Degree preferred Minimum of 3 years of experience as a kitchen manager or restaurant manager with extensive knowledge of restaurant operations preferred. Prior experience in purchasing and production Previous kitchen experience required.

Hourly Supervisor COMPENSATION: Competitive Airport Wage* *Actual rate based on skills, qualifications, experience and location. Why Join Our Team: Great earnings potential Full-time and part-time hours available Flexible scheduling to fit your life Medical coverage, plus dental and vision Paid vacation and sick time Tuition Reimbursement Discounted shift meals Overview: Our hourly Supervisors are part of a fun, fast paced environment and will have multiple responsibilities from guest interaction, to expediting orders, to hands on cooking. They support the management team in providing a friendly, helpful and knowledgeable kitchen team. They go above and beyond at all times. This position is a step before our Management Training and is an opportunity for you to learn the culinary business and grow your career. Other Key responsibilities may include: Oversee the daily receiving, storage, and preparation of all food products. Record all waste (food product) on tracking sheet Assist Chef and Sous Chef in counting weekly inventory Ensure that all food products meet the recipe specifications for preparation and quality. Ensure that timing standards are met during dish production. Inspect and approve dishes before they go to guest tables. Examine and assess the quality of ingredients and presentation. Ensure compliance with health and safety regulations. Complete line checks, monitor food temperatures, sanitation levels, proper storage, etc. Cook on the line when needed to support the flow of the business Constant deferral to Manager on duty for business decisions that will effect financials. Complete opening and/or closing duties as assigned Follow maintenance program and cleaning schedule. Notify management of any pertinent information related to shift activities. Background: Previous supervisory experience preferred. Must have 2+ years of experience at a high-volume restaurant as a prep or line cook Ability to maintain complete knowledge of all menu and special items, prices and quality standards. Excellent communication skills, both verbal and written English. Ability to compute basic mathematical calculations. Perform calmly and effectively in a high-volume environment. Ability to focus attention to performance of tasks despite frequent stressful, or unusual interruptions. Respond to on-the-fly requests with ease and poise. Understand KDS systems Availability to work weekends and some holidays Able to lift up to 50 pounds and continuously bend, reach and twist Must be at least 21-years old Must be able to pass a TSA Federal background check Who We Are? Jackmont Hospitality was founded in 1994 and is headquartered in Atlanta, Georgia. We are a minority-owned, comprehensive hospitality company with the mission of Redefining Airport Hospitality & Restaurant Management. We are the home of incredible food, award-winning service, and industry experts. Jackmont Hospitality owns and operates restaurants throughout the country on behalf of Atlanta Restaurant Partners (ARP). We currently Manage thirteen concepts over seven states and growing: ONE FLEW SOUTH (airport + street-side locations) | LUDACRIS' CHICKEN + BEER (multiple locations) | TGIFRIDAY'S (airport + street-side locations) | CHARLEYS PHILLY STEAKS | SEALEGS WINE BAR | BARNEY'S BEANERY | NATIVE BY NYESHA | PASSPORTS BAR & GRILL | EINSTEINS BAGEL | TIMBER PIZZA CO. | BEECHER'S HANDMADE CHEESE | CITY RUB CAFÉ We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. Whether you long to be a part of a restaurant opening, or looking to work at an airport restaurant, we have opportunities to help you take your career in a new direction. At Jackmont Hospitality, you'll have the opportunity to do both; allowing you to expedite your professional growth!

TGI FRIDAYS // Store 1756 4000 City Line Ave Philadelphia, PA 19131 ************ HOST/ HOSTESS Role Purpose To present a positive first impression of TGI Friday's friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave. Key Responsibilities & Accountabilities Greet incoming and departing Guests warmly Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff. Promptly answer incoming calls to the restaurant and provide appropriate service. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate Entertain the wait with Fun, Food and Beverage. Tend to special Guest needs and requests. Following all relevant brand standards for service Food, Beverage and Experience.

About the Role: The General Manager at Middle Child will play a pivotal role in overseeing the daily operations of the establishment, ensuring that all aspects of the business run smoothly and efficiently. This position is responsible for driving sales growth, managing costs, and maintaining high standards of hospitality and service. The General Manager will lead a diverse team, fostering a positive work environment that encourages collaboration and professional development. Additionally, the role involves strategic planning and execution of corporate sales initiatives, as well as the management of food and beverage costs to maximize profitability. Ultimately, the General Manager will be instrumental in achieving the store's financial goals while delivering an exceptional customer experience. Minimum Qualifications: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in a managerial role within the hospitality or food service industry. Strong understanding of financial management, including P&L and cost control. Preferred Qualifications: Experience with incentive programs and employee engagement strategies. Familiarity with project sales and corporate sales processes. Previous experience in a multi-unit management role. Responsibilities: Oversee daily operations, ensuring compliance with company policies and procedures. Manage and mentor staff, promoting a culture of teamwork and high performance. Develop and implement sales strategies to drive revenue growth and enhance customer satisfaction. Monitor and control food and beverage costs, ensuring adherence to budgetary guidelines. Prepare and analyze financial reports, including P&L statements, to inform decision-making. Skills: The required skills of people management and project sales are essential for leading a diverse team and driving sales initiatives effectively. Daily, the General Manager will utilize cost control and P&L management skills to ensure the store operates within budget while maximizing profitability. Hospitality and food/beverage knowledge will be applied to maintain high service standards and enhance the customer experience. Additionally, the ability to develop and implement incentive programs will foster employee motivation and retention. Overall, these skills will contribute to creating a thriving business environment that meets both customer and employee needs.

Role Purpose To prepare a wide variety of foods according to recipe requirements and to adhere to product sensitivities and plate presentation. To ensure that all prepared food meets Jackmont' s standard of excellence. Responsibilities & Accountabilities Must be able to pass the federal TSA background check to working in the airport Ensures that all prepared food meets Jackmont' s standard of excellence, follows recipe requirements, and adheres to product sensitivity and plate presentation guidelines. Keeps updated on recipe changes. Ensures proper execution of recipe procedures to maintain a high quality and consistent product. Keeps entire kitchen clean; stocks and sets up rotation. Keeps prepared food continuously moving out of the kitchen. Communicates ticket times and potential problems with the service staff, kitchen staff and Managers. Completes assigned prep work for stocking and set up of station. Breaks down and cleans station thoroughly every day. Requisitions products on a timely basis. Operates and maintains equipment properly. Cleans and sanitizes throughout the shift. Ensures proper rotation of all products and stocks products to par. Labels, day dots and signs all products. Obtains Manager Signature on all products. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken. Qualification Requirements Must be able to perform multiple tasks, while maintaining required standards of operation, in daily activities. Must also be able to perform duties that ensure Guest satisfaction. Must produce items exactly according to recipe to ensure Guest satisfaction and control food costs. Must follow food handling and sanitation procedures to control food costs and ensure Guest and Team Member safety. Ensures positive Team Member morale. Must be able to read Guest orders Must be able to hear kitchen, window person and/or Manager requests in the midst of loud background noise Must be able to frequently lift and carry up to 70 lbs Must be able to pass the 10 year federal background check (TSA)

Oyster House is a vibrant, fast-paced seafood restaurant renowned for its fresh oysters, sustainable seafood offerings, and delicious dishes. We take pride in providing exceptional service in a fun, friendly atmosphere for both our team members and customers. Join our team and be part of a company that values quality, teamwork, and customer satisfaction. As a Utility team member at Oyster House, you will support the kitchen and front-of-house operations by maintaining cleanliness and ensuring everything runs smoothly. This includes dishwashing, trash removal, cleaning, and assisting with food prep as needed. Key Responsibilities: Wash dishes, utensils, and cooking equipment in a timely and thorough manner. Maintain cleanliness in the kitchen, dining area, and restrooms. Assist in food prep and stocking as needed. Empty trash and recycling bins and help maintain the cleanliness of the restaurant. Follow all food safety and sanitation guidelines. Assist with opening and closing duties, including restocking and cleaning. Qualifications: Previous utility or dishwashing experience preferred but not required. Ability to work in a fast-paced, team-oriented environment. Strong attention to detail and cleanliness. Ability to stand for extended periods and lift up to 50 pounds. Flexible schedule, including nights, weekends, and holidays.

Barista COMPENSATION: Starting at 12.20/hr *Actual rate based on skills, qualifications, experience, tip pool and location. Why Join Our Team: • Great earnings potential • Full-time and part-time hours available • Flexible scheduling to fit your life • Medical coverage, plus dental and vision • Paid vacation and sick time • Tuition Reimbursement • Discounted shift meals Overview Our baristas are constantly creating memorable experiences for our guests and do more than just make great coffee beverages. They perform a variety of tasks, from prepping the coffee bar, to crafting specialty beverages, to making memorable recommendations. They must also expect to perform many different tasks within the store during each shift; including utility, panini operator, cashier and barista. A busy airport means consistent hours, flexible schedules, and the opportunity to make a great income! Other Key responsibilities may include: Provide great hospitality by going above and beyond for every guest Know the menu and be able to make genuine recommendations Keeps a clean, organized store Stocks pastries, stores pastries in appropriate vessels Washes, rinses and sanitizes all dishes/wares Follows all relevant brand standards for crafting beverages and guest service Properly and promptly prepares menu items for our Guests Perform calmly and effectively in a high-volume environment Respond to on-the-fly requests with ease and poise Accurately rings up all orders in the POS system Availability to work weekends and some holidays

About the Role: The Bar Manager at Middle Child will play a pivotal role in creating an exceptional beverage experience for our guests. This position is responsible for overseeing all aspects of bar operations, ensuring that our offerings meet the highest standards of quality and service. The Bar Manager will lead a team of bartenders and support staff, fostering a collaborative environment that encourages creativity and excellence. Additionally, this role involves managing inventory, controlling costs, and developing innovative drink menus that align with our brand's vision. Ultimately, the Bar Manager will contribute to the overall success of the establishment by enhancing customer satisfaction and driving profitability. Minimum Qualifications: Proven experience in bar management or a similar role within the hospitality industry. Strong knowledge of beverage preparation, mixology, and food service operations. Excellent leadership and communication skills, with the ability to motivate and develop a team. Preferred Qualifications: Certification in bartending or mixology from a recognized institution. Experience with menu development and cost control strategies. Familiarity with point-of-sale systems and inventory management software. Responsibilities: Oversee daily bar operations, including staff management, inventory control, and customer service. Develop and implement creative drink menus that reflect current trends and customer preferences. Train and mentor bar staff on bartending techniques, customer service, and compliance with health and safety regulations. Monitor and manage food and beverage costs to ensure profitability while maintaining quality standards. Foster a positive and engaging atmosphere for both staff and customers, encouraging feedback and continuous improvement. Skills: The required skills in hospitality and food service are essential for creating a welcoming environment that enhances the customer experience. Bartending expertise allows the Bar Manager to craft unique and appealing drink offerings, while restaurant management skills ensure smooth operations and effective team leadership. Cost control and food cost management are critical for maintaining profitability, as they help the Bar Manager make informed decisions about inventory and pricing. Staff training is vital for developing a knowledgeable team that can deliver exceptional service and uphold the establishment's standards. Finally, menu development skills enable the Bar Manager to innovate and adapt to changing customer preferences, keeping the bar's offerings fresh and exciting.

About the Role: As a Host/Hostess at Middle Child, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to warmly greet and seat guests, ensuring they feel welcomed and valued from the moment they arrive. You will manage the flow of guests, balancing the seating chart to optimize service efficiency while maintaining a pleasant atmosphere. Additionally, you will assist in coordinating with the kitchen and wait staff to ensure timely service and guest satisfaction. Ultimately, your role is crucial in creating a memorable dining experience that encourages guests to return. Minimum Qualifications: High school diploma or equivalent. Previous experience in a customer service role, preferably in a restaurant setting. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Preferred Qualifications: Experience in bartending or knowledge of beverage service. Familiarity with restaurant reservation systems. Bilingual abilities are a plus. Responsibilities: Greet guests promptly and with a friendly demeanor as they enter the restaurant. Manage the seating chart and assign tables to guests based on availability and party size. Assist in maintaining a clean and organized front-of-house area, including the waiting area and host stand. Communicate effectively with kitchen and wait staff to ensure smooth service and guest satisfaction. Handle guest inquiries and complaints with professionalism and a focus on resolution. Skills: The required skills for this position are essential for ensuring a smooth and efficient dining experience. Bartending skills may be utilized during busy periods to assist with drink orders, enhancing guest satisfaction. Working in a fast-paced environment will require you to stay organized and focused, especially during peak hours. The ability to lift and carry heavy items, such as menus or supplies, is necessary for maintaining the front-of-house area. Additionally, a groomed appearance and the ability to stand for long periods are vital for representing the restaurant professionally and providing excellent guest service.

TGI FRIDAYS // Store 1756 4000 City Line Ave Philadelphia, PA 19131 ************ Busser/ Bar Back A Busser/ bar back is a restaurant professional who is responsible for making sure that tables are set, silverware is placed correctly and trash stays empty are set and cleared in a timely manner .A Busser works primarily in the dining area of a restaurant or eatery. They move back and forth between these areas attending to diners and assisting wait staff with their duties. A Busser's duties and responsibilities include: Removing used plates, glasses, cutlery and napkins from tables after diners are done eating. Wiping up water spills, food stains and dirt from tables. Straightening out the tablecloth or replacing stained ones. Replacing cutlery and glassware in anticipation of new diners. Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table. Refilling drinking glasses with water. Bringing out meal orders if wait staff are busy. Handling cleaning of the dining area at the close of day.