Server jobs at Jackmont Hospitality

Additional Information Job Number25197884 Job CategoryRooms & Guest Services Operations LocationCourtyard by Marriott Fort Worth University Drive, 3150 Riverfront Drive, Fort Worth, Texas, United States, 76107VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Pay: $0 per hour At Great Wolf, the Cabana Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests Keeps kitchen staff informed by noting timing of meal progression Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested Responds to additional patron requirements by inquiring of needs; observing dining process Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous server experience Prior experience with Point-of-Sale (POS) technology Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 15 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay Rate: $11.13 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables Operate point-of-sales system and handle cash and cash equivalents Answer questions, provide menu suggestions and offer event and promotional information Complete stocking and cleaning duties Help clean tables and surrounding areas after guests leave Provide assistance and break coverage to coworkers Communicate with coworkers and management to ensure superior service to guests KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 6 months Server experience; or 6 months Currents hosting experience Previous point-of-sales systems experience Previous cash handling experience Preferred Knowledge and Certification: High School Diploma/GED Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell and up-sell food & beverage products Ability to speak in a clear, concise and pleasant voice Ability to complete multiple tasks under pressure while maintaining a professional manner PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 25 pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

~ WE CREATE WINNING EXPERIENCES ~ * Pay Rate * $11.13 an hour, plus tips! * Shift Differential * $2.00 an hour additional for grave shift. Graves shift is 2:00am - 10:00am. SUMMARY: To welcome guests and provide superior service. - Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables - Operate point-of-sales system and handle cash and cash equivalents - Answer questions, provide menu suggestions and offer event and promotional information - Complete stocking and cleaning duties IDEAL CANDIDATES HAVE: Required: - 6 months server experience in similar culinary environment - Previous point-of-sales systems experience - Previous cash handling experience - High attention to detail and accuracy - Highly organized and ability to adapt quickly to changing priorities - Excellent verbal and interpersonal communication skills - Above average math skills Preferred: - High School Diploma/GED ~ Four reasons why our Team Members have chosen to stick around for 20+ years!~ o The People - amazing to work with and to take care of. o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career - well-paying opportunities to develop and grow with or without a degree. o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

Pay Rate: $11.13 an hour plus gratuity and tips ESSENTIAL DUTIES AND RESPONSIBILITIES Provide guests with the highest quality service to exceed their expectations Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space Clear spaces after events and begin resetting as appropriate Cater food, beverages and supplies to other areas including Prairie Island Maintain cleanliness and order in event spaces and banquet work station Complete daily and weekly cleaning as assigned Operate point-of-sales system and handle cash and cash equivalents Assist the Boat Captain with various cleaning and maintenance of the boat KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year wait staff experience Previous guest service experience in a similar "teamwork" environment Previous cash handling experience Required Skills: Strong organizational skills Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $11.13 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately mix, garnish, and serve alcoholic and non-alcoholic beverages according to established recipes in a high volume environment Serve guests in compliance with TIPS (Training for Intervention ProcedureS) to ensure we follow all legal and safety regulations regarding alcohol service Ring and complete all transactions accurately, in compliance with department policy and procedures Requisition work station supplies to maintain pars and monitor quality of product Provide friendly and efficient service to customers, take orders, and ensure customer satisfaction Set up and close work stations in compliance with established procedures Maintain established health code standards and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification - Required: 1 year bartending experience Knowledge and Certification - Preferred: High School Diploma/GED or equivalent experience 1-year cash handling, bank reconciliation experience and point-of-sales system experience Skills - Required: Accurate and detail-oriented Strong organization skills Excellent verbal and interpersonal communication skills Excellent problem solving skills Excellent time management skills Abilities - Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Greet and seat guests following rotation procedures Ask the guest for feedback on their meal and invite them back as they depart Operate point-of-sales system and handle cash and cash equivalents Complete daily register transactions and make vault deposits Answer questions, and offer event and promotional information Assist with cleaning floors, arranging tables and filling water glasses and coffee cups Keep management updated on business flow Stock cashier supplies and complete daily and weekly cleaning duties KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 6 months restaurant experience in guest service position Previous cash handling experience Preferred Knowledge and Certification: Knowledge of point-of-sales software Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently completing multiple tasks in a professional manner Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 15 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Greet and seat guests following rotation procedures Ask the guest for feedback on their meal and invite them back as they depart Operate point-of-sales system and handle cash and cash equivalents Complete daily register transactions and make vault deposits Answer questions, and offer event and promotional information Assist with cleaning floors, arranging tables and filling water glasses and coffee cups Keep management updated on business flow Stock cashier supplies and complete daily and weekly cleaning duties KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 6 months restaurant experience in guest service position Previous cash handling experience Preferred Knowledge and Certification: Knowledge of point-of-sales software Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently completing multiple tasks in a professional manner Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 15 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

~ WE CREATE WINNING EXPERIENCES ~ * Pay Rate * $11.13 an hour, plus tips! * Shift Differential * $2.00 an hour additional for grave shift. Graves shift is 2:00am - 10:00am. SUMMARY: To welcome guests and provide superior service. - Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables - Operate point-of-sales system and handle cash and cash equivalents - Answer questions, provide menu suggestions and offer event and promotional information - Complete stocking and cleaning duties IDEAL CANDIDATES HAVE: Required: - 6 months server experience in similar culinary environment - Previous point-of-sales systems experience - Previous cash handling experience - High attention to detail and accuracy - Highly organized and ability to adapt quickly to changing priorities - Excellent verbal and interpersonal communication skills - Above average math skills Preferred: - High School Diploma/GED ~ Four reasons why our Team Members have chosen to stick around for 20+ years!~ o The People - amazing to work with and to take care of. o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career - well-paying opportunities to develop and grow with or without a degree. o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

Pay Rate: $11.13 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables Operate point-of-sales system and handle cash and cash equivalents Answer questions, provide menu suggestions and offer event and promotional information Complete stocking and cleaning duties Help clean tables and surrounding areas after guests leave Provide assistance and break coverage to coworkers Communicate with coworkers and management to ensure superior service to guests KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 6 months Server experience; or 6 months Currents hosting experience Previous point-of-sales systems experience Previous cash handling experience Preferred Knowledge and Certification: High School Diploma/GED Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell and up-sell food & beverage products Ability to speak in a clear, concise and pleasant voice Ability to complete multiple tasks under pressure while maintaining a professional manner PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 25 pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

~ WE CREATE WINNING EXPERIENCES ~ * Pay Rate * $11.13 an hour, plus tips! * Shift Differential * $2.00 an hour additional for grave shift. Graves shift is 2:00am - 10:00am. SUMMARY: To welcome guests and provide superior service. - Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables - Operate point-of-sales system and handle cash and cash equivalents - Answer questions, provide menu suggestions and offer event and promotional information - Complete stocking and cleaning duties IDEAL CANDIDATES HAVE: Required: - 6 months server experience in similar culinary environment - Previous point-of-sales systems experience - Previous cash handling experience - High attention to detail and accuracy - Highly organized and ability to adapt quickly to changing priorities - Excellent verbal and interpersonal communication skills - Above average math skills Preferred: - High School Diploma/GED ~ Four reasons why our Team Members have chosen to stick around for 20+ years!~ o The People - amazing to work with and to take care of. o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career - well-paying opportunities to develop and grow with or without a degree. o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

Pay Rate: $11.13 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables Operate point-of-sales system and handle cash and cash equivalents Answer questions, provide menu suggestions and offer event and promotional information Complete stocking and cleaning duties Help clean tables and surrounding areas after guests leave Provide assistance and break coverage to coworkers Communicate with coworkers and management to ensure superior service to guests KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 6 months Server experience; or 6 months Currents hosting experience Previous point-of-sales systems experience Previous cash handling experience Preferred Knowledge and Certification: High School Diploma/GED Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell and up-sell food & beverage products Ability to speak in a clear, concise and pleasant voice Ability to complete multiple tasks under pressure while maintaining a professional manner PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 25 pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $11.13 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables Operate point-of-sales system and handle cash and cash equivalents Answer questions, provide menu suggestions and offer event and promotional information Complete stocking and cleaning duties Help clean tables and surrounding areas after guests leave Provide assistance and break coverage to coworkers Communicate with coworkers and management to ensure superior service to guests KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 6 months Server experience; or 6 months Currents hosting experience Previous point-of-sales systems experience Previous cash handling experience Preferred Knowledge and Certification: High School Diploma/GED Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell and up-sell food & beverage products Ability to speak in a clear, concise and pleasant voice Ability to complete multiple tasks under pressure while maintaining a professional manner PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 25 pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $11.13 an hour plus gratuity and tips ESSENTIAL DUTIES AND RESPONSIBILITIES Provide guests with the highest quality service to exceed their expectations Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space Clear spaces after events and begin resetting as appropriate Cater food, beverages and supplies to other areas including Prairie Island Maintain cleanliness and order in event spaces and banquet work station Complete daily and weekly cleaning as assigned Operate point-of-sales system and handle cash and cash equivalents Assist the Boat Captain with various cleaning and maintenance of the boat KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year wait staff experience Previous guest service experience in a similar "teamwork" environment Previous cash handling experience Required Skills: Strong organizational skills Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $11.13 an hour plus gratuity and tips ESSENTIAL DUTIES AND RESPONSIBILITIES Provide guests with the highest quality service to exceed their expectations Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space Clear spaces after events and begin resetting as appropriate Cater food, beverages and supplies to other areas including Prairie Island Maintain cleanliness and order in event spaces and banquet work station Complete daily and weekly cleaning as assigned Operate point-of-sales system and handle cash and cash equivalents Assist the Boat Captain with various cleaning and maintenance of the boat KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year wait staff experience Previous guest service experience in a similar "teamwork" environment Previous cash handling experience Required Skills: Strong organizational skills Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

~ WE CREATE WINNING EXPERIENCES ~ * Pay Rate * $11.13 an hour, plus tips! * Shift Differential * $2.00 an hour additional for grave shift. Graves shift is 2:00am - 10:00am. SUMMARY: To welcome guests and provide superior service. - Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables - Operate point-of-sales system and handle cash and cash equivalents - Answer questions, provide menu suggestions and offer event and promotional information - Complete stocking and cleaning duties IDEAL CANDIDATES HAVE: Required: - 6 months server experience in similar culinary environment - Previous point-of-sales systems experience - Previous cash handling experience - High attention to detail and accuracy - Highly organized and ability to adapt quickly to changing priorities - Excellent verbal and interpersonal communication skills - Above average math skills Preferred: - High School Diploma/GED ~ Four reasons why our Team Members have chosen to stick around for 20+ years!~ o The People - amazing to work with and to take care of. o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career - well-paying opportunities to develop and grow with or without a degree. o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

Pay Rate: $11.13 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately mix, garnish, and serve alcoholic and non-alcoholic beverages according to established recipes in a high volume environment Serve guests in compliance with TIPS (Training for Intervention ProcedureS) to ensure we follow all legal and safety regulations regarding alcohol service Ring and complete all transactions accurately, in compliance with department policy and procedures Requisition work station supplies to maintain pars and monitor quality of product Provide friendly and efficient service to customers, take orders, and ensure customer satisfaction Set up and close work stations in compliance with established procedures Maintain established health code standards and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification - Required: 1 year bartending experience Knowledge and Certification - Preferred: High School Diploma/GED or equivalent experience 1-year cash handling, bank reconciliation experience and point-of-sales system experience Skills - Required: Accurate and detail-oriented Strong organization skills Excellent verbal and interpersonal communication skills Excellent problem solving skills Excellent time management skills Abilities - Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice

Pay: $14 per hour + tips In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.] At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge! Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities •Communicates with guests to take food and beverage orders •Prepares customer food and beverage orders •Provides outstanding customer service and engage in suggestive selling •Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs •Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing •Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting •Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service •Ensures the daily operation of the retail outlet adheres to operating procedure guidelines •Assists in other food outlets as needed Basic Qualifications & Skills •Some High School education or equivalent •Flexibility regarding scheduling based on business demands •Experience utilizing basic math skills with ability to add, subtract multiply and divide •Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures •Successful completion of a criminal background and drug screen. Desired Qualifications & Traits •Previous experience demonstrating strong customer service •Prior experience utilizing restaurant equipment and sanitation standards •Ability to multi-task and prioritize a variety of tasks with minimal direction •Previous experience with cash transactions and Point of Sale systems •Proven teamwork skills Physical Requirements •Ability to lift up to 20 lbs. •Able to sit and/or stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

About the Role: As a Server at Buca Restaurants Strongsville, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all customer needs are met promptly and efficiently. You will be the face of our restaurant, creating a welcoming atmosphere and fostering positive relationships with patrons. Additionally, you will collaborate with kitchen staff to ensure timely and accurate order delivery. Ultimately, your efforts will contribute to the overall success of the restaurant and customer satisfaction. Minimum Qualifications: High school diploma or equivalent. Previous experience in a customer service or food service role preferred. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication and interpersonal skills. Preferred Qualifications: Experience working in a restaurant setting. Knowledge of food and beverage pairings. Familiarity with point-of-sale (POS) systems. Responsibilities: Greet and seat guests in a friendly and professional manner. Take food and drink orders accurately and efficiently. Serve food and beverages to guests, ensuring their satisfaction throughout the meal. Handle customer inquiries and resolve any issues that may arise during their dining experience. Collaborate with kitchen staff to ensure timely and accurate order preparation and delivery. Skills: The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and ensuring their needs are met. Time management skills will be utilized daily to prioritize tasks and manage multiple tables efficiently. Attention to detail is crucial when taking orders and serving food to ensure accuracy and customer satisfaction. Preferred skills, such as knowledge of food and beverage pairings, will enhance the dining experience by allowing you to make informed recommendations to guests. Overall, these skills will enable you to create a positive and memorable experience for every patron.