Operations Associate jobs at Jackpocket - 64 jobs

Boston, MA (preferred) | U.S.-based only Sales Operations Associate At Wellist, we're helping employers deliver the right resources at the right time-so employees feel supported through every life moment, and HR leaders can maximize the value of their investments. As our Sales Operations Associate, you will be an owner inside Wellist's growth engine. This is not a passive support role. You will take full accountability for making sure critical meetings happen, CRM data is pristine and current, and executive growth initiatives move forward without friction. You'll work directly with the CEO, Commercial Advisors, and Chief of Staff as your primary partners, operating with urgency, precision, and an unwavering commitment to follow-through. If you're someone who runs through walls to get the meeting scheduled, anticipates what executives need before they ask, and takes pride in flawless execution, this role was built for you. What You'll Own Executive Scheduling & Growth Operations Own end-to-end scheduling for high-stakes internal and external meetings-persistently and creatively working through blockers to secure time with senior executives. Proactively manage complex calendars for the CEO and Commercial Advisors, ensuring priorities are protected and outcomes are clear. Anticipate conflicts and take initiative to resolve them before they become issues. CRM Ownership & Growth Enablement Maintain absolute accuracy and completeness of all growth-related activity in our CRM-no gaps, no stale data. Ensure every meeting, decision, and next step is documented and actionable. Actively track follow-ups and deadlines, holding yourself and others accountable to execution. Executive Events & Experiences Own the operational execution of senior-level executive experiences, including: In-person CHRO salons and working sessions Intimate dinners with HR and healthcare leaders Virtual lunch-and-learns and roundtables Manage logistics, guest communications, prep materials, and post-event follow-up to deliver a seamless, white-glove experience. Outreach & Meeting Execution Conduct persistent, professional phone and email outreach to HR executive offices. Take accountability for securing, confirming, and protecting meetings-seeing outreach through to completion. Reporting & Executive Support Deliver timely reporting and operational updates to the CEO and Commercial Advisors. Serve as a trusted extension of senior leaders by preparing materials, proofreading communications, and ensuring executives are always well-prepared. What Success Looks Like Within 30 days: You are scheduling sales and growth meetings in partnership with the Chief of Staff, fully unlocked to manage the CRM, and drafting meeting follow-ups for select sales meetings. Within 60 days: You are the owner of all day-to-day CRM management and updates, drafting and managing follow-ups for all sales meetings, and operating a clear, reliable process to ensure every follow-up is completed on time and as promised. By 90 days: You have implemented scalable processes for CRM management, continue executing all 30- and 60-day responsibilities with precision, and proactively prompt next steps and future follow-ups for all accounts across the sales pipeline by recommending next steps to maintain momentum. What You Bring 2-5 years of experience in growth operations, executive support, sales operations, or high-ownership administrative roles. A demonstrated track record of taking ownership and driving outcomes in fast-paced environments. Exceptional organizational skills and extreme attention to detail. Comfort working directly with senior executives and external leaders. Strong written and verbal communication skills with a polished, professional tone. Persistence, grit, and resourcefulness-you don't wait to be told what to do. Why Work Here A meaningful mission - Join a team building the support system we all want for our loved ones. Outstanding benefits - Excellent medical, dental, and life insurance; generous PTO and 401(k) contribution. Opportunity to grow - Play a critical role in Wellist's sales engine by owning the systems, processes, and execution that directly support revenue growth. Award-winning culture - Recognized by Fast Company, MassTLC, Rock Health, and more.

As the newest member of the Team at Rockbot, you will have the opportunity to provide high-level, white-glove billing and account support to our ever-growing customer base. We are looking for someone who is a highly motivated self-starter and will contribute a solid background in providing high-level billing and account support in a fast-paced, ever-changing environment. Our perfect team member is passionate about working closely with customers to offer solutions to their billing and account-level questions. You're an expert in problem-solving, finding efficient ways to work through complex customer inquiries, and communicating with customers via written and verbal channels. You're incredibly organized and have strong time management skills. It's critical that you're skilled in using technology and quickly learning new tools. The Rockbot team is committed to creating uniquely qualified brand opportunities by changing the way content is experienced in businesses of every size and shape. We are technologists, music lovers, and content creators all focused on producing the most amazing customer experience possible - and we're having a great time doing it! If this sounds compelling, let's talk. You will: Manage Billing Deliverables, Metrics, and KPIs Process a high volume billing for all Types (Autopay, Net Terms, Purchase Order, etc.) according to GAAP principles Manage Enterprise Billing process and identify areas improvements Process Billing for incoming orders in both our internal database as well as our subscription management platform (Netsuite). Process Billing and account change requests. Reconcile Billing Accounts Receivable and Payments for all customers Partner with internal stakeholders for any Deal Desk and non-standard billing requirements Support incoming customer emails, calls, and chats regarding billing issues and account change requests. Systems owner for all billing systems (i.e. Netsuite, Avalara, Zendesk, etc.) Design solutions for Customer Billing Requirements in Billing Systems Generate customer invoices according to specific customer requests and deliver them electronically. Manage Accounts Receivable outreach to improve the collections process and reduce time to collect. Deliver Billing on time for SaaS and One-Time billing activities You have: 4+ years experience in a technical or software-based billing-related support position (email, phone, chat or live). Experience with ERPs - Netsuite is preferred Extreme attention to detail and strong computational skills. Excellent written and verbal communication skills. Ability to collaborate in a team environment, as well as work as an independent contributor. Must be able to prioritize work and manage time effectively; you thrive in a fast-paced, sometimes ambiguous environment. You are a self-motivated problem solver, with a can-do attitude. Experience with high volume SaaS billings is a plus Experience with Netsuite, Avalara, ZenDesk and G Suite is a plus About Rockbot: Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable. From independent local businesses to large national brands - across nearly every industry, including restaurants, bars, retailers, and more, Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit **************** Compensation: Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. The compensation band for this role is $90-110K base, plus variable, equity, and benefits for all team members. In addition to base salary, this role will be eligible for a variable commission based on KPIs and goals. Our Values: Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better. Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships. Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The “Why” and “How” always matters. Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions. Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges. Integrity: We say what we mean, and do what we say, simply, clearly, honestly. Rockbot is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team - which includes individuals with different backgrounds, abilities, identities and experiences

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. We are looking for a Marketing Operations Associate. Omada's Marketing team is focused on the second part of Omada's mission - to engage people in lifelong health. We understand our audience and know what makes Omada special. Connect these two things to help members become successful in their health journeys. Job Description As a Marketing Operations Associate at Omada Health, you'll work with internal stakeholders to schedule, build, launch, and report on consumer-facing campaigns in Braze. You'll be directly responsible for guiding end users throughout their Omada journey from Day 1 of their program through messaging (email, push notifications, and SMS). These campaigns will require advanced data analysis and attention to detail. Beyond your weekly campaign work, you'll own strategic initiatives to evolve our craft and scale our efforts. Working with the Marketing Operations Associate Manager to plan, build and deploy high impact campaigns, you'll work cross functionally with Omada's Product Team and Omada Health as a whole to build/execute test strategies, advise on campaign deployment, maintain campaign success and member satisfaction. Successful messaging is integral to reaching Omada program members and helping them be successful in this journey, notifying them about new program features, lessons and more. Your impact: As a Marketing Operations Associate at Omada Health, you'll work with internal stakeholders to build, QA, troubleshoot and launch campaigns through Braze. You'll also be directly responsible for understanding the complex nature of our data structure to better drive campaign success. Beyond your weekly campaign work, you'll own strategic initiatives to evolve our craft and scale our efforts. Working in tandem with the Marketing Operations Manager to plan, build and deploy high impact campaigns, this role is extremely important to Omada Health as a whole. Successful messaging campaigns through email, app push notifications, and SMS are integral to a seamless user experience. You will be successful in this job if you have: Have 2+ years of marketing automation experience in Braze Project Management Skills: you are able to work in a fast paced environment and manage your time and projects without dropping deadlines Previous experience building and executing on complex test designs Database management expertise: you are comfortable working with data to manage distinct contact lists/segments Experience with marketing and project management tools- Braze, Asana, basic data analysis, data manipulation and analysis in spreadsheets Fundamental understanding of, and basic proficiency in HTML and CSS Benefits: Competitive salary with generous annual cash bonus Equity Grants Remote first work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: **************************** Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $80,040 - $100,100*, Colorado Base Compensation Ranges: $76,560 - $95,700*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.Please click here for more information on our Candidate Privacy Notice.

B-Stock Solutions is searching for a Revenue Operations Associate with a strong focus on analytics, insights, and strategy to support our Sales and Account Management organizations. This role reports directly to the Director of Revenue Operations and will play a critical part in turning data into insights, surfacing opportunities for growth, and ensuring GTM teams are operating with clarity, efficiency, and focus. You'll combine technical expertise with strategic thinking to help guide planning, decision-making, and execution across the revenue engine. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Analytics & Insights: Own reporting and analysis of all GTM metrics. Build dashboards and models to provide clear visibility into pipeline health, funnel conversion, and sales productivity. Deliver insights that shape strategy and drive performance improvements. Strategic Planning: Translate strategic initiatives into measurable goals and forecasts. Partner with Sales and Account Management leaders to align targets, territory design, capacity planning, and incentive structures with company objectives. Process & Efficiency: Lead process improvement initiatives to maximize GTM effectiveness. Establish and monitor Salesforce standards of operation and usage to ensure accurate, consistent data that enables better analysis and decision-making. Cross-Functional Alignment: Collaborate with Marketing to evaluate lead generation programs, lead scoring, and account-based strategies. Support alignment across GTM teams by driving regular operational reviews and identifying areas of opportunity. Reporting Tech Stack Management: Manage Salesforce.com and other GTM tools (Outreach, ZoomInfo, LeanData, Marketo, etc.), ensuring they are optimized for insight generation and operational efficiency. Provide training and ensure adoption of best practices. Knowledge Sharing & Enablement: Onboard and train new GTM team members on tools, processes, and reporting standards. Build a culture where data and insights drive decisions at every level. Operational Support: Oversee contract management and other operational tasks that enable GTM teams to focus on selling and customer success. MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES 3+ years of professional experience 2+ years in Revenue Operations, Sales Ops, BizOps, FP&A, within enterprise SaaS/Tech, B2B environments, with 2+ years hands-on Salesforce expertise (dashboards, reports, workflows, data hygiene) or 3+ years in Management Consulting, Investment Banking (or related) roles 2+ years of experience with GTM tools such as Outreach, ZoomInfo, LeanData, Marketo, etc. Strong analytical skills; proven ability to turn complex datasets into insights, models (e.g., territory optimization, incentive design, funnel analysis), and actionable recommendations. Skilled at translating business needs into technical and analytical solutions; strong facilitation and requirements-gathering abilities. Demonstrated business acumen with a deep understanding of SaaS revenue models, GTM motions, and value drivers. Proven stakeholder management and influence skills; able to align competing priorities, drive consensus, and present recommendations backed by data. Thrives in dynamic environments; highly organized with the ability to manage and prioritize multiple projects. Confident in forming and articulating independent opinions; operates as a strategic partner rather than an order-taker. PREFERRED QUALIFICATIONS Salesforce Administrator Certification; Advanced Certified is a plus. The pay rate for this role will range between $90,000 to $100,000, per annum. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity. EMPLOYEE BENEFITS Competitive compensation packages including bonus and options Medical, dental, and vision benefits Matching 401(K) Paid time off Telecommuting and remote-work options Support for continuing education Team off-sites, social events, annual company events, and frequent extracurricular activities Unlimited snacks and drinks (in office) THE COMPANY B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses. While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory. We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time. Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come. For more information, visit bstock.com/careers/ OUR VALUES Make Each Dollar Count Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us. Take Our Work Seriously, Not Ourselves Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves). Do The Hard Things Today That Will Pay Off Tomorrow We're willing to sacrifice and endure, fail and adapt to reach our long-term goals. Use Trust As The Best Measure Of Success The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed. Find Strength In Numbers Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers. No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock. Work Authorization required.

Description NULO IS:We are the fastest-growing U.S. pet food specialty brand (named “Top 25 Most Innovative Consumer Brands” by Forbes Magazine), offering industry-leading dog and cat food products with a world-class sales team, in a multi-billion dollar industry that's ripe for innovation and change. Imagine inspiring pet parents to think differently about the experience of feeding their dog and cats, to feed them like the little athletes they are - with foods high in meat protein, low in carbs and infused with viable Probiotics. To learn more visit ************* WHAT YOU'LL DO: Assist with transactions related to daily operations in ERP system Perform daily operations - such as sales order processing, purchasing, international and domestic freight logistics, forecasting, troubleshooting, and everything in between Support warehouse operations - ensure products are packaged and shipping in the most timely and efficient manner possible to meet customers' expectations Improving our processes through data analysis - you will have a chance to identify, design, and implement new processes to improve any and all functions Managing our partners - we need world class partners to be a world class organization, and you will actively engage with our partners to ensure that the Nulo machine keeps on operating smoothly Assist with daily accounting activities as needed Accurately enter customer and account data from source documents WHO YOU ARE: Bachelor's degree with relevant experience within CPG or Pet Consumables industry High attention to detail, and excellent communication, both verbal and written Experience with NetSuite (or similar ERP systems) preferred Strong analytical skills (advanced user in Excel preferred) A creative, self-starter attitude with a strong desire to be part of an entrepreneurial company An ability to thrive and work effectively as part of a cross functional, resource lean, high-energy team A willingness to wear lots of hats Proven time management skills with the ability to work under deadlines A love for all things pets, pet retail, and active lifestyle WHAT YOU GET: An important role with one of the fastest growing pet specialty brands in the U.S. An incredibly passionate and driven team surrounding you Competitive salary Health Insurance (medical/dental/vision) Three weeks' vacation 401k plan 20% remote work (Fridays) Dogs welcome in the office *No relocation package offered for this position IF THIS IS YOU: Please submit 2 things to be considered: a cover letter explaining exactly how you fit, along with a copy of your resume ABOUT NULO: Founded in 2010 and headquartered in Austin, Texas, Nulo is one of the fastest growing pet specialty brands in America. Nulo, which has 130 employees, was named to Forbes' “Top 25 Most Innovative Retail Brands in the U.S.” list and is currently found in over 8 countries around the globe. The company anticipates future growth at ~30% annually and is now the 6th largest cat brand and 10th largest dog brand in the U.S. The company sells through three primary channels: e-commerce, neighborhood pet, and national pet retail. Nulo is widely recognized as an innovative and disruptive brand, with a super-premium market position that has provided a foundation for product innovation across the portfolio. MORE ABOUT NULO: Nulo is proud to be an equal opportunity employer and embraces diversity in our workplace. We prohibit discrimination and harassment for employees and applicants of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the role We're hiring a Clinical Operations Associate to help us deliver a best-in-class product for innovative healthcare delivery. This is a critical role in serving customers who use our most important clinical solutions. The right person for the job excels at a wide range of operational functions-like a swiss army knife that can answer customer questions or solve support cases or write process documentation. We won't overburden you with quotas, empty policies, or unnecessary procedures. Doing what's in the best interest of our customers is at the heart of what we do. We'll give you plenty of support to simply do what's right, no questions asked. Our ideal hire is motivated by healthcare technology and what we're doing as a company, believes in the value of great customer experience, and is eager to contribute to the everyday success of our customers as they deliver care to millions of patients around the country. About the work You'll manage the implementation processes, onboarding tasks, and ongoing support for customers who are integrating with our clinical technology partners: from E-Rx, E-labs and ClaimMD enablements, to insurance billing and ordering labs, to troubleshooting errors with prescriptions or lab results, to identity verification and customization options-you'll know all there is to know about Healthie's clinical integrations. You're first-line technical support for customers who are using our clinical integrations. There's a real sense of urgency tied due to the nature of the work, so you'll need to respond to customers with speed and accuracy throughout the day. Most of the work happens over email in Help Scout, but you'll also lead calls as needed with customers and/or vendors to identify, escalate, and solve problems. You'll also hop on Zoom to screen share and help troubleshoot a technical or onboarding problem for providers who are getting ramped-up with E-Rx. You'll work closely with our ClinOps Program Manager to write new processes, policies, and documentation to help educate our team and our customers on all things related to clinical integrations. Our clinical integrations are a mission-critical part of our product. You'll build strong cross-functional relationships with Product, Engineering, Customer Success, and Marketing to provide valuable product feedback and customer insights. When you notice patterns in customer feedback, you'll advocate internally to improve our product as well as the customer experience. Details, details This is a full-time, remote position and U.S. work authorization is required. This job is Monday-Friday, 9am-5pm EST. We're seeking fluent English speakers/writers. The salary range is $85,000-$93,000 Note about holiday support: We provide support coverage on all holidays, and you'll be required to work a few shifts throughout the year. We have a simple and human process for signing up for holiday coverage. And however many hours you work on a holiday, you can take that time off another day. About you You've done this kind of work before. We're looking for someone who has 5-8 years of hands-on implementation and customer support experience. It is required that you have worked at a software-as-a-service company. Bonus points if you've worked at a healthcare technology company. You'd consider yourself a full-spectrum generalist with a strong foundational understanding of things like: single sign-on and 2FA, billing and invoicing, modern browsers and mobile operating systems, help desk portals, email deliverability, reading log files of any kind. Overall, you're more technical than most customer-facing professionals. You're great at collaborating and communicating with both technical and non-technical teammates, vendors, and customers. You'll be working with healthcare experts, care navigators, physicians, third-party support teams, and executives-you're someone who always finds the right tone. You are detail-oriented, organized, and great at context-switching. You diligently track product updates, follow up on outstanding items, and proactively communicate status changes to customers. You'd thrive working independently on a small, nimble team that doesn't have a lot of structure. You aren't afraid to take action and make changes. When you see something that could be improved, whether it's refining a saved reply to better inform a customer or restructuring an entire workflow, you speak up and advocate for change. You must be an excellent writer. You're someone who can take complex subjects and break them down using clear and simple language. Your writing skills are critical to your success at Healthie. When you don't know something, you try to figure it out. You use the resources available to you, ask good questions, and embrace the chance to grow and get better. You are a great problem-solver with the ability to understand and resolve issues quickly. You're well-versed in the tools of the trade. We use Help Scout, Stripe, Sendgrid, Slack, Zoom, GSuite, Mixpanel, and Basecamp to help serve our customers. This isn't a stepping stone to another team at Healthie. You want to be part of our clinical support team for a while, and you're excited to continue to sharpen your skills in a customer-facing position. You'll have lots of opportunities to grow, learn, and raise your skill set along the way. How to apply Please submit a PDF cover letter and introduce yourself. Include: Tell us who you are and why you want this job at Healthie? Where are you based and what time zone are you in? In your cover letter, answer these real-world support scenarios and reply to the customer like you would if you worked on our team: An existing E-Rx integration customer is requesting that we add a new prescriber to their account. They've sent us this information: Woodward Kaufmann, *********************. A large enterprise customer has sent over a list of clinic favorites they want added to their E-Rx account and is insisting they be added immediately. An enterprise customer who wants to enroll in e-labs has signed a EULA for E-labs Direct but has questions about what to do next. Interview Process Quick chat with Katie, Director of Talent (15 minutes) Talk with Kelli, ClinOps Program Manager (30 minutes) Chat with Justin, VP of Customer Support (30 minutes) Meet your teammates Bailey and Jessica, ClinOps Associates (30 minutes) Interview with Tariq, COO and Erica, CEO (20 minutes) Final session with Justin (30 minutes) Reference checks

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About the Role As the Operations Associate at Solace, you are responsible for bringing value to our users by doing whatever Solace needs. You will be expected to take general tasks and simply execute at the highest level. This is a rare opportunity where you will report to our Head of Operations and work on projects with direct visibility to our Chief Executive Officer. Who are you? You are a talented operator who consistently delivers the highest quality work on timelines that would be unrealistic for most others. You get a rush from seeing your plans live in the real world. You take pride in your vision, execution and communication skills, and you absorb feedback exceptionally well. You enjoy taking ownership and are stifled by large organizations. About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, SignalFire, and other leading investors. Our fully remote U.S. team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. Read more in our Wall Street Journal funding announcement here . What You'll Do Analyze task requirements and produce high-quality plans and output. Be autonomous. You'll take full ownership of your work, and you take responsibility for every last detail, every step of the way. Work with small multi-disciplinary teams. You'll partner closely with engineering, product, and business folks to find elegant solutions to challenges. Rapidly produce multiple ideas. You're not attached to a particular tactic, only around solving the problem. Actively contribute to testing and ensuring the quality of our product Plan and Do. You create a plan and execute it. You're equally comfortable managing a large project team as well as executing entirely yourself. Learn and become a guardian of our standards to bring Solace to life. What You Bring to the Table Experience working in a chaotic environment. 2+ years of relevant experience working in consumer startups, banking, consulting, or any demanding job in a high pressure environment that required organization and performance. An intuitive understanding of what it takes to bring a plan to life. Exceptional skills in planning skills and using Notion. A bias toward action and execution. You get antsy if you're not getting something done. Great communication skills that help you work with executive teams to make visions come to life. Bonus You've worked in healthcare and understand credentialing or billing codes Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About the Role As a Clinical Operations Associate at Solace, you will be instrumental in bridging clinical excellence with operational execution. Reporting directly to our Chief Medical Officer, you will ensure that our clinical programs deliver exceptional value to patients while maintaining the highest standards of quality and compliance. This is a unique opportunity to help shape how healthcare advocacy operates at scale. You'll work on high-visibility initiatives that directly impact patient outcomes and have direct exposure to senior leadership. About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. Read more in our Wall Street Journal funding announcement here. What You'll Do Be autonomous. You'll take full ownership of your work, and you take responsibility for every last detail, every step of the way Work with small multi-disciplinary teams. You'll partner closely with engineering, product, and business folks to find elegant solutions to clinical challenges Design and implement processes that allow our clinical services to grow without sacrificing the personalized care that defines Solace Actively contribute to maintaining and elevating our clinical standards, serving as a guardian of quality in everything we deliver Convert high-level clinical strategies into executable plans with clear metrics and accountability What You Bring 2+ years in early-stage startup operations or a similar environment where you had to build things without a roadmap Proof you can build operational systems from nothing. We want to see examples of processes you created, tools you implemented, or chaos you tamed Comfort with ambiguity and incomplete information. You don't need everything spelled out to make progress Strong operational toolkit. You're proficient with CRMs, project management tools, spreadsheets, and you pick up new software quickly Clinical or healthcare background is a significant plus-it'll help you understand context faster and build better systems, but we care more about operational chops than clinical credentials A strong bias toward action Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care. As a key member of the Customer Success team, you will help grow and improve best practices for building and maintaining relationships with our facility partners. What You'll Do: Place outbound phone calls to new clinical facility partners to educate them on the Parachute Platform and help them with platform adoption/usage. Conduct end-user training - roll up your sleeves to lead demos & trainings tailored for each facility partner to ensure end users have appropriate support Continuously support our Facility Partners as needed Participate in digital transformations as you onboard facilities, partnering with their leaders to drive rapid growth of digital ordering across the organization Suggest process improvements to make our facility onboarding more effective Listen to management/user's product feedback to highlight the pros/cons of the product and flag feedback internally for continual improvement. Work to build & refine internal facility growth operational processes, including building processes by working in HubSpot and using data to make us more efficient and effective, and the process of working with Marketing to develop materials that effectively show our facility partners the value of the Parachute Platform. Provide excellent ongoing service through empathy, active listening skills, resourcefulness, and a desire to ensure the best possible outcomes for our Facility partners. Preferred Requirements 1-2 Years of work experience in Sales, Customer Success, Account Management, or similar roles. Bachelor's Degree or equivalent Desire to work in a startup environment with a proactive and hungry mindset and ability to pivot quickly based on company needs Critical thinking skills with attention to detail Passionate about improving patient outcomes in an inefficient industry Process-oriented; develop roadmaps to operationalize account strategy Customer-centric with expertise in account or client management Demonstrated self-starter within a cross-functional team Problem solver; adaptable with a relentless solutions mindset Strong communicator with and extract and synthesize info from experts An intellectual curiosity to explore the various areas of a tech startup changing the healthcare landscape. Enthusiastic about using technology to better patient outcomes Fast learner who can come up to speed on detailed topics quickly About You Excellent communication skills and ability to understand our facility partners' unique businesses through listening and tailoring a solution that fits their needs. Coachable. You actively improve from feedback and have a strong urge to get better. Relentless and curious, taking initiative to go the extra mile for our facility partners and our internal teams, always asking questions with a mindset of constant improvement. Trustworthy and reliable; demonstrated ability to build relationships with facility partners and prioritize their needs in order to follow through with helping improve their business of helping patients. Willingness to roll your sleeves up. Experienced in sales is a plus, but not required. GSuite experience preferred. Experience using Excel, Tableau, HubSpot, and JIRA, a strong plus Experienced with SaaS products (healthcare a plus!) and a fast learner. Highly motivated with a strong sense of ownership and desire to make an impact and crush expectations. Strong business acumen with ability to translate strategy to prioritized tactics Benefits Medical, Dental, and Vision Coverage 401(k) Retirement Plan Remote-First Company with the option to work at our office located in New York City Equity Incentive Plan Annual Company-Wide Bonus (up to 15%) Flexible Vacation Policy Summer Fridays - 5 Fridays Off During Summer (Separate From PTO) Monthly Internet Stipend Annual Home Office Stipend Co-Working Space Reimbursement Annual stipend for education and development Base Salary: Base: 70K + Commission California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here. We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization

This is a 6 month contract position, for maternity coverage. Full-time, remote work is an option. Since our humble beginnings of selling absurdly soft t-shirts from a VW bus, we've been pretty busy- building a great brand, opening 39 (and counting!) stores, and, most importantly, continuing to make awesome, super soft clothing. Turns out, all of this requires a good amount of work on the backend, and our HQ team is expanding to keep up… that's where you come in. We're looking for a Product Operations Associate to join our small but mighty Planning Team- someone who can help us manage our product manufacturing process, encompassing purchase order placement and vendor management. We need someone with a mind for numbers and a passion for making them work towards building a better business. A successful candidate will thrive in a collaborative, cross-functional, and highly dynamic start-up environment, and is excited to take on new challenges as the business continues to grow, even while we are mostly working from home. We have ambitious plans for 2021 and beyond, and need someone who can jump in and start making an impact immediately. Job Responsibilities Purchase Order Management: Issue and maintain Purchase Orders across ML Mainline and ML Wholesale Update Purchase Orders based on production shifts or changes Manage On time PO Reporting Manage PO Flow Forecasting Coordinate with Logistics around shipment consolidation opportunities based on production flow/timing Production/Vendor Management: Work closely with vendors, product management and logistics team to ensure timely delivery Establish and maintain effective working relationships with vendors Proactively flag production issues that will affect ETAs so cross-functional teams can plan accordingly Track photo sample orders to ensure on-time delivery to marketing Communicate with vendor and execute on chase or reflow needs set by planning team QUALIFICATIONS: (it bodes well if you have the below) Detail Oriented. Many jobs say you need to be detail-oriented; for this one, we really mean it. We're looking for someone who loves to solve problems through detailed data analysis and making said analysis extremely accurate. Having a penchant for sorting out all the specifics is vital. A Strong Team Player. The successful candidate for this position brings a positive approach to new and challenging projects. You are organized, self-motivated and accountable with an enthusiasm for getting stuff done. You will also have to work very closely with a number of other teams, including our Merchants, Production team, and Retail Ops. Communication skills are critical. Driven to Build Something Great. Hmmm, how to say this politely, we ain't Levis or the Gap. We're on the precipice of something really special, but we're not there yet. The road ahead is going to be challenging and we're looking for someone who embraces that and is eager to play a key part in getting us to the next level. An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. Fine Print: we ask that you have the following qualifications: Bachelor's Degree, or equivalent work experience 1 year previous experience in production Bonus points for experience with Netsuite/ERP systems, Lightspeed POS, or Shopify Excellent communication skills Strong organizational and time management skills Ability to multitask and work in a fast-paced environment Look for opportunities for improvement and take initiative Understand sense of urgency to meet deadlines and the needs of the business Coordinate with cross-functional partners and various teammates

Job Description This is a 6 month contract position, for maternity coverage. Full-time, remote work is an option. Since our humble beginnings of selling absurdly soft t-shirts from a VW bus, we've been pretty busy- building a great brand, opening 39 (and counting!) stores, and, most importantly, continuing to make awesome, super soft clothing. Turns out, all of this requires a good amount of work on the backend, and our HQ team is expanding to keep up… that's where you come in. We're looking for a Product Operations Associate to join our small but mighty Planning Team- someone who can help us manage our product manufacturing process, encompassing purchase order placement and vendor management. We need someone with a mind for numbers and a passion for making them work towards building a better business. A successful candidate will thrive in a collaborative, cross-functional, and highly dynamic start-up environment, and is excited to take on new challenges as the business continues to grow, even while we are mostly working from home. We have ambitious plans for 2021 and beyond, and need someone who can jump in and start making an impact immediately. Job Responsibilities Purchase Order Management: Issue and maintain Purchase Orders across ML Mainline and ML Wholesale Update Purchase Orders based on production shifts or changes Manage On time PO Reporting Manage PO Flow Forecasting Coordinate with Logistics around shipment consolidation opportunities based on production flow/timing Production/Vendor Management: Work closely with vendors, product management and logistics team to ensure timely delivery Establish and maintain effective working relationships with vendors Proactively flag production issues that will affect ETAs so cross-functional teams can plan accordingly Track photo sample orders to ensure on-time delivery to marketing Communicate with vendor and execute on chase or reflow needs set by planning team QUALIFICATIONS: (it bodes well if you have the below) Detail Oriented. Many jobs say you need to be detail-oriented; for this one, we really mean it. We're looking for someone who loves to solve problems through detailed data analysis and making said analysis extremely accurate. Having a penchant for sorting out all the specifics is vital. A Strong Team Player. The successful candidate for this position brings a positive approach to new and challenging projects. You are organized, self-motivated and accountable with an enthusiasm for getting stuff done. You will also have to work very closely with a number of other teams, including our Merchants, Production team, and Retail Ops. Communication skills are critical. Driven to Build Something Great. Hmmm, how to say this politely, we ain't Levis or the Gap. We're on the precipice of something really special, but we're not there yet. The road ahead is going to be challenging and we're looking for someone who embraces that and is eager to play a key part in getting us to the next level. An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. Fine Print: we ask that you have the following qualifications: Bachelor's Degree, or equivalent work experience 1 year previous experience in production Bonus points for experience with Netsuite/ERP systems, Lightspeed POS, or Shopify Excellent communication skills Strong organizational and time management skills Ability to multitask and work in a fast-paced environment Look for opportunities for improvement and take initiative Understand sense of urgency to meet deadlines and the needs of the business Coordinate with cross-functional partners and various teammates

About Alignerr Alignerr works with leading AI labs and financial organizations to source specialists who understand trading operations, market mechanics, and structured workflows. Role Overview The Trading Operations Specialist supports tasks related to trade processing, market structure analysis, operational flows, and evaluation of trading-related content. What You'll Do - Review operational workflows or trading-related datasets - Validate transaction sequences or operational steps - Summarize market or trade-flow mechanics in structured form - Identify operational inconsistencies or errors - Maintain accuracy across recurring evaluation tasks What You Bring Must-Have:- Experience in trading operations, brokerage ops, or financial operations - Strong attention to detail - Ability to follow structured, rule-based workflows Nice-to-Have:- Exposure to market structure or execution systems

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us. We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase's BizOps & Finance team is a small, high-leverage group that builds the systems keeping the company running smoothly behind the scenes. We cover a wide range of areas - finance and accounting, sales operations, legal operations, compliance, and account management - but we treat them all as flavors of operations. Whatever the task, we take a systems-driven approach - design it, build it, and run it (ideally, automatically). Our goal is to free the rest of the company to focus on building great software. We're looking for a high-powered generalist with strong quantitative skills who likes working across a wide range of business areas. You'll design, build, and operate scalable systems while partnering with internal and external experts to solve ambiguous problems. This is a hands-on role for someone who's comfortable moving between big-picture strategy and detailed execution - someone who enjoys turning ideas into working systems. This particular role will focus on our financial operations - managing the month-end close with external accountants, supporting tax and audit processes, and improving the systems that keep our books and billing accurate. You don't need to come from a traditional finance background - we care more about your ability to learn quickly, solve problems systematically, and keep complex operations running smoothly. You'll have meaningful exposure to the financial management of a growing company and plenty of opportunities to design better, smarter ways of doing things as we scale.Responsibilities Own and operate the day-to-day processes that keep our financial operations running smoothly Manage the month-end close process, and manage our external accountants Lead annual financial audits and coordinate deliverables with our auditors Prepare data and track progress for tax filings across multiple jurisdictions Maintain financial data hygiene Own our payments and expense management systems Lead cross-functional projects to solve operational problems as they arise Identify opportunities to streamline or automate recurring workflows Jump in to help with other operational areas when needed - we're a small team, and we all pitch in About you You're a high-performing generalist who enjoys tackling complex, ambiguous business problems across different domains You move comfortably between high-level design and detailed execution - connecting strategy to the details and building processes that scale You have rock-solid quantitative skills and are fluent in spreadsheets You're organized, able to manage multiple projects in parallel, and take satisfaction in getting things done You collaborate effectively with internal stakeholders and external experts (lawyers, accountants, vendors) You have a strong quantitative undergraduate degree (math, physics, engineering, computer science, economics, or finance) You have a track record of achievement and a bias for action You bring a low-ego attitude - no job is too small or too large You have some exposure to accounting concepts, either through education or work experience Nice-to-have (for more experienced candidates): experience owning complex projects end-to-end and working in fast-paced, unstructured environments (e.g. startups, consulting, PE/VC) Nice-to-have (for more experienced candidates): a top-tier MBA Nice to have: working knowledge of SQL We're hiring for this role across a range of experience levels. Title and scope (Associate vs. Manager) will depend on your background and experience. If there's anything more you'd like to tell us about you or your interests, use the "additional information" section on the application page. We are real humans looking at applications and we love to hear what you have to say! We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come. For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire. E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

About Alignerr Alignerr works with leading AI labs and financial organizations to source specialists who understand trading operations, market mechanics, and structured workflows. Role Overview The Trading Operations Specialist supports tasks related to trade processing, market structure analysis, operational flows, and evaluation of trading-related content. What You'll Do - Review operational workflows or trading-related datasets - Validate transaction sequences or operational steps - Summarize market or trade-flow mechanics in structured form - Identify operational inconsistencies or errors - Maintain accuracy across recurring evaluation tasks What You Bring Must-Have:- Experience in trading operations, brokerage ops, or financial operations - Strong attention to detail - Ability to follow structured, rule-based workflows Nice-to-Have:- Exposure to market structure or execution systems

About AutoFiAutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in automotive. The AutoFi platform enables a more transactional buying experience with $4B in funded loans processed through AutoFi annually. AutoFi's dynamic selling platform empowers dealers to sell vehicles more efficiently and profitably, both online and in the showroom. We are funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures and JP Morgan Chase. Our team is diverse - spread out across the U.S. and Canada, we have backgrounds from finance and technology as well as deep experience in all areas of the auto space. We're empathetic, gritty, curious, and humble owners of this business and are supported by some of the biggest names in the auto and financial industries as commercial partners. We've never been more excited about the opportunity in front of us to help transition the auto industry from offline to online. If changing a trillion-dollar industry sounds exciting, we'd love to hear from you. For more information, visit *************** About the RoleThe Operational Enablement Specialist is expected to play a pivotal role in designing, provisioning and maintaining both foundational and advanced learning experiences that enable operational excellence for both human teams and AI-driven systems. This role will own the full lifecycle of internal enablement content, inclusive of training an AI Agent to accurately interpret, reason through, and answer complex operational and industry specific questions. You will be responsible for information gathering and analysis through design, development, delivery and continuous improvement across a wide range of topics, including internal systems and tools, as well as successful Product configuration to meet Dealership needs across varying business models and their requirements. You will create high-quality enablement materials optimized for both human learning and AI comprehension, ensuring consistent, accurate and scalable operational knowledge. Candidates must be self-driven, have the ability to lead, motivate and drive results within cross departmental teams that they do not directly manage. They must have strong communication and presentation skills, be well organized, attentive to fine details, able to work under pressure and have comfort persevering under ambiguity. Each member of our team is challenged to contribute in a variety of capacities across the entire organization and show their individual strengths, from product to customer experience. Responsibilities Participate in building a transparent, cohesive and collaborative team environment with a culture of open communication and feedback. Locate sources, gather & analyze relevant information, inclusive of deep information gathering with subject matter experts, applications/tools, processes, procedures/SOPs and work instructions etc, for the purpose of uncovering implicit knowledge, assumptions, edge cases in order to develop relevant, robust internal training content and AI Agent enablement materials. Utilize a hands-on approach to the development of training content related to systems, tools and processes to obtain present state, real-world information and examples, asking questions and digging deep to ensure validity. Ensure content supports complex question resolution, not just surface-level explanations. Design and provision foundational onboarding content as well as in-depth, role-specific learning experiences, working with the respective teams to design training solutions in relation to needs expressed, balancing adult learning styles to engage and use individual's time effectively. Develop structured learning paths that progress from conceptual understanding to practical application. Translate complex operational, technical and industry knowledge into clear, consumable learning modules. Curate training materials including but not limited to written guides, knowledge base articles, videos and quizzes both through our documentation repository as well as our Learning Management System (LMS), aligning elements of training to Process documentation as needed. Translate nuanced business logic, edge cases and conditional workflows into formats optimised for AI understanding and retrieval. Curate and refine AI training content to improve reasoning, consistency and contextual awareness. Ensure content remains accurate, relevant and aligned with evolving business needs over time. Maintain and regularly update materials to reflect product updates and system changes, ensuring both human teams and the AI Agent are effectively trained on changing standards. Evaluate and report on training program effectiveness through knowledge assessments, surveys, feedback etc, leveraging findings to refine and enhance these programs, their related materials and improve training effectiveness. Identify knowledge gaps and opportunities to mitigate business risk through enhanced knowledge, formulate recommendations and prioritize opportunities based on magnitude of undertaking, overall impact & likelihood of achieving desired results within incremental and/or limited timeframes. Participate in change mgmt activities associated with implementing solutions that require training including coordination between teams, presentations/training, and similar. Source external training content and courses as appropriate to assist with individual skills development across the Operations org. Develop data tracking and KPIs to measure the progress and impact of large training initiatives and their evolution over time. Qualifications 3+ years proven work experience within the Adult Learning, Training & Development discipline Strong experience designing learning content from scratch and iterating on existing materials. Experience breaking down complex, ambiguous topics to create clear, structured documentation/training that supports advanced problem solving and decision making Experience working with AI Agents, chatbots, or knowledge-driven automation systems Familiarity with prompt design, knowledge structure and AI training methodologies Ability to work well with technical and non-technical team members at various levels, ranging from support to development Experience cultivating trust and building relationships interdepartmentally with cross-functional SMEs Excellent written/verbal communication and presentation skills Excellent organization, analytical, problem solving and critical thinking skills Familiarity with Jira, Postman, Salesforce and LMS systems considered an asset Automotive industry experience and/or familiarity with Dealership business models is a big plus! What's in it for you: - We offer full training and a competitive total rewards package along with great benefits- Medical, Dental & Vision coverage - 100% premium coverage for employee / 50+% for dependents - Flexible work hours - Remote environment- Competitive pay - Visionary leadership team- Growth opportunities within a dynamic culture- Wellness & cultural initiatives (fitness challenges, wellness webinars, virtual games, regional activities, etc.)- Up to $1K per year for employee professional development- Stock options - we are all owners! Individual compensation decisions are based on a number of factors, including the candidate's experience and qualifications and local market conditions. Please note, the foregoing salary range does not reflect an employee's total compensation package, which may include bonus, company equity, and health benefits. AutoFi is an equal opportunity employer. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. Personal Information submitted as part of your application is subject to our website privacy policy, located at **************************************

The Operations Specialist is responsible for creating, reviewing, and optimizing listings that drive recovery and sales on our platform. This role combines accuracy, speed, and strategic judgment to ensure inventory is allocated, priced, and presented in a way that meets both client objectives and company standards. Operations Specialists collaborate with Account Managers and cross-functional partners to design tailored listing strategies, improve processes, and resolve workflow issues, all while maintaining established SLAs. As subject matter experts, they leverage tools, automation, and data insights to enhance efficiency, reduce errors, and minimize transaction disputes. This is a productivity-based role that requires independent decision-making, attention to detail, and the ability to balance competing priorities under pressure, while fostering strong client and internal relationships. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency. Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives. Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs. Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity. Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability. Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency. Tracks and reports listing metrics to drive accountability and continuous improvement. Supports onboarding of new sellers and locations, ensuring standardized and scalable processes. Leads ongoing and ad hoc projects in support of clients and internal stakeholders. Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes. Monitors account and category performance to recommend competitive pricing strategies for future inventory. Ensures inventory is properly allocated across sales methods to align with departmental and client objectives. Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets. MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES High School Diploma or GED Thorough attention to detail Excellent written and verbal English communication skills Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups) Experience working in a fast-paced and multi-deadline-driven environment Efficient and analytical with the ability to self-manage while contributing to a positive work environment Must be a team player who naturally collaborates with others (at all levels) and doesn't hesitate to engage other teams to achieve the best results Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings PREFERRED QUALIFICATIONS Previous experience related to online eCommerce, Marketplace or B2B platform sales such as Amazon, eBay, Shopify, and Woocommerce Knowledge of Python, MySQL, Ruby, or other popular programming languages is a plus Prior work experience in HTML and Magento Bachelor's degree or an equivalent combination of education or experience The pay rate for this role will range between $21 to $25, per hour. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity. EMPLOYEE BENEFITS Competitive compensation packages including bonuses and options Medical, dental, and vision benefits Matching 401(K) Paid time off Telecommuting and remote work options Support for continuing education Team off-sites, social events, annual company events, and frequent extracurricular activities Unlimited snacks and drinks THE COMPANY B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses. While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory. We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time. Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come. For more information, visit bstock.com/careers/ OUR VALUES Make Each Dollar Count Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us. Take Our Work Seriously, Not Ourselves Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves). Do The Hard Things Today That Will Pay Off Tomorrow We're willing to sacrifice and endure, fail and adapt to reach our long-term goals. Use Trust As The Best Measure Of Success The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed. Find Strength In Numbers Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers. No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock. Work Authorization required.

The Operations Specialist is responsible for creating, reviewing, and optimizing listings that drive recovery and sales on our platform. This role combines accuracy, speed, and strategic judgment to ensure inventory is allocated, priced, and presented in a way that meets both client objectives and company standards. Operations Specialists collaborate with Account Managers and cross-functional partners to design tailored listing strategies, improve processes, and resolve workflow issues, all while maintaining established SLAs. As subject matter experts, they leverage tools, automation, and data insights to enhance efficiency, reduce errors, and minimize transaction disputes. This is a productivity-based role that requires independent decision-making, attention to detail, and the ability to balance competing priorities under pressure, while fostering strong client and internal relationships. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency. Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives. Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs. Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity. Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability. Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency. Tracks and reports listing metrics to drive accountability and continuous improvement. Supports onboarding of new sellers and locations, ensuring standardized and scalable processes. Leads ongoing and ad hoc projects in support of clients and internal stakeholders. Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes. Monitors account and category performance to recommend competitive pricing strategies for future inventory. Ensures inventory is properly allocated across sales methods to align with departmental and client objectives. Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets. MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES High School Diploma or GED Thorough attention to detail Excellent written and verbal English communication skills Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups) Experience working in a fast-paced and multi-deadline-driven environment Efficient and analytical with the ability to self-manage while contributing to a positive work environment Must be a team player who naturally collaborates with others (at all levels) and doesn't hesitate to engage other teams to achieve the best results Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings PREFERRED QUALIFICATIONS Previous experience related to online eCommerce, Marketplace or B2B platform sales such as Amazon, eBay, Shopify, and Woocommerce Knowledge of Python, MySQL, Ruby, or other popular programming languages is a plus Prior work experience in HTML and Magento Bachelor's degree or an equivalent combination of education or experience The pay rate for this role will range between $21 to $25, per hour. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity. EMPLOYEE BENEFITS Competitive compensation packages including bonuses and options Medical, dental, and vision benefits Matching 401(K) Paid time off Telecommuting and remote work options Support for continuing education Team off-sites, social events, annual company events, and frequent extracurricular activities Unlimited snacks and drinks THE COMPANY B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses. While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory. We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time. Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come. For more information, visit bstock.com/careers/ OUR VALUES Make Each Dollar Count Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us. Take Our Work Seriously, Not Ourselves Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves). Do The Hard Things Today That Will Pay Off Tomorrow We're willing to sacrifice and endure, fail and adapt to reach our long-term goals. Use Trust As The Best Measure Of Success The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed. Find Strength In Numbers Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers. No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock. Work Authorization required.

Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary Eversight's Content & Digital Operations Specialist supports the Brand Strategy & Communications department through hands-on content execution, digital campaign support and analytics and performance measurement across marketing and communications channels. This role is responsible for the day-to-day content development, analytics tracking and reporting, and platform support that collectively support Eversight's brand strategy and communications priorities. Fair Labor Standards Act Status: Exempt Essential Job Functions * Executes SEO and AEO tasks, including keyword research, content optimization, metadata updates and performance tracking. * Tracks, analyzes and reports on campaign performance and metrics using tools such as Google Analytics and related dashboards. * Builds, deploys and analyzes surveys and forms, summarizing findings and insights for stakeholders. * Supports marketing campaign execution across digital channels, including social, website, and email coordination, in partnership with senior team members. * Manages day-to-day social media execution, including content drafting, scheduling, publishing, monitoring and performance analytics. * Supports internal communications platforms, including Workvivo content development, posting and engagement tracking. * Maintains and updates supporting content for monthly all-staff meeting, in alignment with brand and communications priorities. * Performs routine website content updates and support, including page updates, blog publishing, and content formatting within the CMS. * Provides operational support for the donor tributes program, including content coordination and updates. * Drafts and proofreads content across channels, ensuring clarity, consistency, and adherence to brand and style guidelines. * Maintains organized files, documentation and reporting to support transparency and continuity. * Ensures appropriate use of data, privacy and consent in all digital and communications activities. * Audits activities and adapts execution to improve efficiency and outcomes. * Maintains current knowledge of industry trends and best practices in content, digital marketing, analytics and communications. * Demonstrates a commitment to the Mission and Values of Eversight. * Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in marketing, communications, digital media or a related field preferred. Experience: Experience in marketing, communications, or digital content roles with hands-on responsibility for content execution, analytics and campaign support preferred. Skills: Ability to work with analytics tools and interpret performance data. Strong writing, editing and proofreading skills. Experience managing social media content, website updates and digital campaigns. Strong organizational skills and attention to detail. Proficiency with content management systems, social media platforms, email marketing tools, survey platforms and analytics tools. Knowledge: Working knowledge of brand and messaging principles, SEO fundamentals, analytics and reporting, digital marketing and communications best practices, and data privacy considerations. Benefits * Medical, dental and vision insurance * Generous paid time off * 403(b) retirement plan with company match * Tuition reimbursement * Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer. Limited noise, room temperature fluctuation, and dust are possible. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary Eversight's Content & Digital Operations Specialist supports the Brand Strategy & Communications department through hands-on content execution, digital campaign support and analytics and performance measurement across marketing and communications channels. This role is responsible for the day-to-day content development, analytics tracking and reporting, and platform support that collectively support Eversight's brand strategy and communications priorities. Fair Labor Standards Act Status: Exempt Essential Job Functions Executes SEO and AEO tasks, including keyword research, content optimization, metadata updates and performance tracking. Tracks, analyzes and reports on campaign performance and metrics using tools such as Google Analytics and related dashboards. Builds, deploys and analyzes surveys and forms, summarizing findings and insights for stakeholders. Supports marketing campaign execution across digital channels, including social, website, and email coordination, in partnership with senior team members. Manages day-to-day social media execution, including content drafting, scheduling, publishing, monitoring and performance analytics. Supports internal communications platforms, including Workvivo content development, posting and engagement tracking. Maintains and updates supporting content for monthly all-staff meeting, in alignment with brand and communications priorities. Performs routine website content updates and support, including page updates, blog publishing, and content formatting within the CMS. Provides operational support for the donor tributes program, including content coordination and updates. Drafts and proofreads content across channels, ensuring clarity, consistency, and adherence to brand and style guidelines. Maintains organized files, documentation and reporting to support transparency and continuity. Ensures appropriate use of data, privacy and consent in all digital and communications activities. Audits activities and adapts execution to improve efficiency and outcomes. Maintains current knowledge of industry trends and best practices in content, digital marketing, analytics and communications. Demonstrates a commitment to the Mission and Values of Eversight. Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in marketing, communications, digital media or a related field preferred. Experience: Experience in marketing, communications, or digital content roles with hands-on responsibility for content execution, analytics and campaign support preferred. Skills: Ability to work with analytics tools and interpret performance data. Strong writing, editing and proofreading skills. Experience managing social media content, website updates and digital campaigns. Strong organizational skills and attention to detail. Proficiency with content management systems, social media platforms, email marketing tools, survey platforms and analytics tools. Knowledge: Working knowledge of brand and messaging principles, SEO fundamentals, analytics and reporting, digital marketing and communications best practices, and data privacy considerations. Benefits Hybrid work schedule Medical, dental and vision insurance Generous paid time off 403(b) retirement plan with company match Tuition reimbursement Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer. Limited noise, room temperature fluctuation, and dust are possible. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.