Jackson Hewitt jobs in Dayton, OH

Job DescriptionSeasonal- December to April lTax Administrative Assistant (Mon to Fri 3:30 to 8:30) Key Responsibilities of Tax Administrative Assistant The ideal candidate will possess strong organizational skills, impeccable attention to detail, and the ability to handle confidential information with discretion. This role requires a proactive and resourceful individual who can anticipate the needs of executives and effectively manage multiple priorities in a fast-paced environment. Provide administrative support to tax professionals, including managing calendars, scheduling appointments, and coordinating meetings. Assist with tax return assembly and processing, including organizing client documents, preparing engagement letters, and tracking filing deadlines. Organize, scan, and process tax-related paperwork efficiently. Perform electronic document scanning and ensure proper archiving. Manage the scan and autoflow process for client documents used by tax preparers. Manage the mail for incoming client documents that have to be scanned and logged. Greet clients and review tax documents from clients who visit the office and drop off documents. Update tax projects to ensure a streamlined process for the tax department. File documents for Tax Team Assist Tax Staff with appointments. Maintain electronic and physical filing systems to ensure accurate and timely documentation of client records and correspondence. Respond to client inquiries and requests in a professional and timely manner, both in person and via phone or email. Collaborate with team members to ensure smooth workflow and efficient completion of tasks. Assist with special projects and other duties as assigned by supervisors. Process all certified and FedEx mailings to clients regarding tax documents. Handle IRS correspondence as necessary. Assist with various administrative tasks, including preparing and managing lunch for staff when required. Provide support to the Business Owner (CFO) as needed. Serve as a backup to the Front Desk Administrator and Tax Team Lean when required. Experience & Education Exceptional client service with a demonstrated ability to develop and maintain outstanding client relationships is expected. Strong knowledge and experience using Google Docs. Deadline-Oriented: Comfortable working in a fast-paced, deadline-driven environment, particularly during tax season. Tax Experience: 1-3 years of experience in tax-related roles, especially during tax season, is preferred but not required. Effective Communication: Strong interpersonal skills to collaborate with individuals at all organizational levels. Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple tasks effectively. Excellent communication skills, both verbal and written, with a professional and courteous demeanor. Ability to maintain confidentiality and handle sensitive information with discretion. Team player with a positive attitude and willingness to assist colleagues as needed. Familiarity with tax terminology and procedures is desirable but not required. If you are a motivated and organized professional looking to start or advance your career in a dynamic Tax Firm, we encourage you to apply for the Tax Administrative Assistant position. Please submit your resume and cover letter outlining your qualifications and interest in the role.

Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Benefits: Employee discounts Flexible schedule Training & development Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up kiosk, and location maintenance. Ideal candidate will possess knowledge of computer/tech installation. Position will begin in November with quality checks on our computer equipment and kiosks. Installation to begin the first week of December. Perks: Flexible Schedule Options - Work that works for you! Corporate discount program Professional development and continuous training Work in a fast-paced, innovative culture with an open and collaborative environment, and opportunities for advancement within the organization. Make a visible impact within the organization And More! What you'll do here: Assist with the set-up and teardown kiosk furniture, computers, tech, and kiosk components using hand tools. Meets deadlines to ensure office locations meet our brand/marketing appearance standards. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Other duties as assigned. Skills you'll bring for success: Driver's license required for those required to drive, preferred for those not driving. Good interpersonal and communication skills. Basic knowledge of computer functions and some technical skills. Customer service experience. Physical Demand and Work Effort Standing, walking, sitting. Must be able to lift, push, pull or carry up to 55 lbs. at one time. Must be able to hold, carry and move equipment, tools, and materials. Compliance with company policies and standards. At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that most taxpayers do not receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission, and it is a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year. Compensation: $12.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: Employee discounts Flexible schedule Training & development Seasonal Tax Office Trainer Are you an experienced tax professional with a passion for teaching? We're looking for a knowledgeable and detail-oriented Seasonal Tax Office Trainer to prepare our team for the upcoming tax season. About the Role: As a Seasonal Tax Office Trainer, you will play a crucial role in ensuring our tax preparers are well-equipped with the latest knowledge of tax laws and software. You will be responsible for creating and delivering training programs that cover federal and state tax returns for both individual and business clients. The ideal candidate will be highly skilled, organized, and have exceptional communication skills to effectively train a diverse group of seasonal tax professionals.Key Responsibilities: Develop and implement engaging training materials and workshops for seasonal tax preparers. Provide comprehensive instruction on tax laws, regulations, and industry best practices. Train new and returning employees on our tax preparation software and internal procedures. Offer guidance and mentorship to new trainees, ensuring they have the confidence to succeed. Conduct assessments to measure trainee progress and provide constructive feedback. Collaborate with management to identify training needs and improve the overall training process. Stay up-to-date with federal and state tax law changes and incorporate updates into training. Qualifications: Experience: A minimum of 2-3 years of recent, paid experience filing federal and state 1040 tax returns using professional software. Credentials: Active Preparer Tax Identification Number (PTIN), Enrolled Agent (EA) or Certified Public Accountant (CPA) credentials are a plus. Technical Skills: Proficiency with professional tax preparation software and Microsoft Office Suite. Soft Skills: Excellent communication, public speaking, and interpersonal skills. Must have a keen eye for detail and strong problem-solving abilities. Availability: Must be available to work a consistent schedule during the peak tax season (typically January through mid-April), with flexible hours to accommodate training needs. Must be able to travel daily to various office locations within a 100 mile radius. Benefits: Employee discounts Part time and full time postions available Flexible schedule. The chance to build your professional network. Access to advanced tax software and resources. Compensation: $13.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: Employee discounts Flexible schedule Training & development In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees. Under general supervision and in accordance with established company policies and procedures, the Multi Store Manager (MSM) participates in the management activities (staffing, productivity, tax prep work and marketing) for various offices within an assigned district. This position manages the day-to-day activities of seasonal team members assigned to several store locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business What you'll do here: Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area. Manages leads from JHNet and other sources. Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems. Reviews and approves work schedules and timecard approvals, monitor time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training. Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords. Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all office goals including, but not limited to revenue, cash control and tax return count in assigned area. Skills you'll bring for success: High School Diploma/GED or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred. Two years' previous management or supervisory experience required. Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software. Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred. Compensation: $15.00 - $17.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development El candidato ideal es un emprendedor ingenioso que trabaja de forma independiente y como parte de un equipo. Es alguien que puede adaptarse rápidamente a varias prioridades que cambian frecuentemente. También le encanta conectarse con los clientes en un negocio de mucho tráfico peatonal, Walmart. Ubicado en uno de los negocios más grandes, tendrá acceso a una amplia base de clientes y experimentará las grandes recompensas de manejar un libro de negocios: lo que le permitirá obtener un sueldo más alto con este trabajo adicional o desarrollar una nueva carrera en Jackson Hewitt. Como preparador de impuestos ubicado en Walmart, usted: Ayudará a los clientes a través de entrevistas de impuestos y responder preguntas de personas sin cita Comprometerse proactivamente con los clientes y empleados de Walmart Completará la capacitación en preparación de impuestos y demostrar la voluntad de aprender Utilizará habilidades informáticas básicas Contará con el apoyo de un lideres excepcional y expertos en preparación de impuestos, lo que garantiza que nunca esté solo Experimente lo mejor de ambos mundos: la camaradería de un equipo, combinada con la autonomía de trabajar de forma independiente Horarios flexibles disponibles. Beneficios: Signing Bonus of $250 Hourly pay + competitive bonus package Flexible Schedule Options - Work that works for you! Free Identity Theft Protection through ID Watchdog from Equifax Corporate discount program through Avibra Earned Wage Access through ZayZoon Discount and Rewards Marketplace through BenefitHub Opportunities for advancement within the organization or as a tax pro Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year) Free tax preparation training and PTIN registration Free continuing tax education Enrolled Agent materials and testing reimbursement Si está buscando una oportunidad gratificante para aprender nuevas habilidades y quiere tener un impacto con nuestra comunidad, ¡Presente su solicitud hoy! Compensación: $12.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Job DescriptionSchedule and Commitment This is a seasonal role requiring consistent commitment during the tax season. Compensation: $23 to $28 Hourly The working hours are: Schedule: (Mon. 9am- 6pm) (Tues-Thurs 11:30-8pm) Duration: Mid-December through April 16th This is a high-impact support position essential to the daily function of our four office locations. You will work closely with the Front Desk Manager, serving as a critical hub for client communications and administrative tasks. This role requires exceptional organizational skills, a proactive attitude, and a commitment to detail. Key Responsibilities This role requires a blend of high-touch client service and diligent administrative coordination: Client Service & Communication Greets all clients with a friendly and professional demeanor. Answer or make calls to clients to address their needs, complaints, or issues, ensuring they feel supported and valued. Engage in conversation to share information about our services, products, and promotions, and make sales or recommendations as appropriate. Take ownership in assisting, researching, resolving, or escalating customer issues, maintaining a professional and courteous demeanor. Respond to client queries via phone, email, or chat in a timely and accurate way. Engage in active listening with callers, confirming information and diffusing angry clients as needed. Operational & Administrative Coordination Work closely with the Front Desk Manager, assisting in handling and directing all incoming phone calls for all four locations. Responsible for managing the appointment scheduler/calendar for all tax appointments, consultations, and drop-offs across all locations. Monitor office flow and client activity, taking initiative to answer phones or assist with check distribution when Preparers are occupied. Assist with opening and closing procedures of the main office daily. Maintain and track the status of tax returns currently being processed, keeping accurate records and file notes. Diligently and accurately document customer records and cases using internal software and databases. Utilize multiple tools, knowledgebase, and communication skills to effectively research and provide accurate client information. Assist in maintaining a clean and inviting workplace, which may include light tidying and cleaning duties. Internal Team Assistance Communicate priorities to tax preparers as directed by the Front Desk Manager, ensuring a steady workflow of returns. Clearly communicate with preparers regarding outstanding items, notes, and documentation required to complete a return. What You'll Need to Succeed (Qualifications) We are looking for a highly capable coordinator ready to thrive in a busy, high-volume environment. Proven experience in a high-volume administrative, front desk, or coordinator role, preferably in a professional office environment. Exceptional phone etiquette, strong communication, and robust customer service skills. Strong proficiency in scheduling software and basic office applications. Ability to multitask effectively and manage competing priorities across multiple locations with excellent attention to detail. A proactive and solutions-oriented approach to problem-solving. Must be dependable and punctual to ensure operational coverage.

Job DescriptionSeeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as aSeasonal Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continuous training. No matter your work background or experience level, we welcome you to apply! Perks: Hourly pay + competitive bonus program Flexible Schedule Options Work that works for you! Include any heath & wellness benefits offered Corporate discount program Free tax preparation training and PTIN registration Free continuing tax education Enrolled Agent materials and testing reimbursement Discounted Friends and Family tax returns (terms apply) What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Benefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply! Perks: Hourly pay + competitive bonus package Flexible Schedule Options - Work that works for you! Free Identity Theft Protection through ID Watchdog from Equifax Corporate discount program through Avibra Earned Wage Access through ZayZoon Discount and Rewards Marketplace through BenefitHub Opportunities for advancement within the organization or as a tax pro Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year) Free tax preparation training and PTIN registration Free continuing tax education Enrolled Agent materials and testing reimbursement What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $12.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: Employee discounts Flexible schedule Training & development Seasonal Tax Call Center Represenative/Lead Join a dynamic call center team during tax season! We're looking for energetic and customer-focused individuals to support both tax professionals and consumers using our client's tax software and refund programs. If you thrive in a fast-paced environment, enjoy helping others, and are ready to take the next step in your customer service career-this is the role for you. What You'll Do: Handle inbound calls, chats, and emails per day from customers regarding tax software and refund programs. Make outbound calls to clients confirming appointments for offices across the region Assist consumers with refund advance programs and troubleshoot account issues. Accurately document all customer interactions for trend analysis and quality assurance. Maintain high service levels and call quality standards. Collaborate with team members and leadership to ensure positive customer experience. What We're Looking For: 1+ years of customer service experience (call center preferred). Tax preparation experience is preferred. (willing to train the right candidate) Experience with chat/email support and navigating multiple systems. High school diploma or GED required. Experience in financial services, bookkeeping, banking, or tax support is a plus. Tax Revenue Customer Service Representative Provide best-in-class customer service to taxpaying customers by phone in a fast-paced environment. Key Responsibilities: Respond to various tax inquiries. Utilize training and resources to solve problems related to tax procedures, filing, and payment requirements. Access data using basic computer skills and communicate professionally while maintaining ethical and confidentiality standards. Compensation: $13.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Benefits: Employee discounts Flexible schedule Training & development In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees. Under general supervision and in accordance with established company policies and procedures, the Multi Store Manager (MSM) participates in the management activities (staffing, productivity, tax prep work and marketing) for various offices within an assigned district. This position manages the day-to-day activities of seasonal team members assigned to several store locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business What you'll do here: Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area. Manages leads from JHNet and other sources. Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems. Reviews and approves work schedules and timecard approvals, monitor time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training. Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords. Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all office goals including, but not limited to revenue, cash control and tax return count in assigned area. Skills you'll bring for success: High School Diploma/GED or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred. Two years' previous management or supervisory experience required. Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software. Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred. Compensation: $15.00 - $17.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: Employee discounts Flexible schedule Training & development Seasonal Tax Office Trainer Are you an experienced tax professional with a passion for teaching? We're looking for a knowledgeable and detail-oriented Seasonal Tax Office Trainer to prepare our team for the upcoming tax season. About the Role: As a Seasonal Tax Office Trainer, you will play a crucial role in ensuring our tax preparers are well-equipped with the latest knowledge of tax laws and software. You will be responsible for creating and delivering training programs that cover federal and state tax returns for both individual and business clients. The ideal candidate will be highly skilled, organized, and have exceptional communication skills to effectively train a diverse group of seasonal tax professionals. Key Responsibilities: Develop and implement engaging training materials and workshops for seasonal tax preparers. Provide comprehensive instruction on tax laws, regulations, and industry best practices. Train new and returning employees on our tax preparation software and internal procedures. Offer guidance and mentorship to new trainees, ensuring they have the confidence to succeed. Conduct assessments to measure trainee progress and provide constructive feedback. Collaborate with management to identify training needs and improve the overall training process. Stay up-to-date with federal and state tax law changes and incorporate updates into training. Qualifications: Experience: A minimum of 2-3 years of recent, paid experience filing federal and state 1040 tax returns using professional software. Credentials: Active Preparer Tax Identification Number (PTIN), Enrolled Agent (EA) or Certified Public Accountant (CPA) credentials are a plus. Technical Skills: Proficiency with professional tax preparation software and Microsoft Office Suite. Soft Skills: Excellent communication, public speaking, and interpersonal skills. Must have a keen eye for detail and strong problem-solving abilities. Availability: Must be available to work a consistent schedule during the peak tax season (typically January through mid-April), with flexible hours to accommodate training needs. Must be able to travel daily to various office locations within a 100 mile radius. Benefits: Employee discounts Part time and full time postions available Flexible schedule. The chance to build your professional network. Access to advanced tax software and resources. Compensation: $13.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Benefits: Employee discounts Flexible schedule Training & development Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up kiosk, and location maintenance. Ideal candidate will possess knowledge of computer/tech installation. Position will begin in November with quality checks on our computer equipment and kiosks. Installation to begin the first week of December. Perks: Flexible Schedule Options - Work that works for you! Corporate discount program Professional development and continuous training Work in a fast-paced, innovative culture with an open and collaborative environment, and opportunities for advancement within the organization. Make a visible impact within the organization And More! What you'll do here: Assist with the set-up and teardown kiosk furniture, computers, tech, and kiosk components using hand tools. Meets deadlines to ensure office locations meet our brand/marketing appearance standards. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Other duties as assigned. Skills you'll bring for success: Driver's license required for those required to drive, preferred for those not driving. Good interpersonal and communication skills. Basic knowledge of computer functions and some technical skills. Customer service experience. Physical Demand and Work Effort Standing, walking, sitting. Must be able to lift, push, pull or carry up to 55 lbs. at one time. Must be able to hold, carry and move equipment, tools, and materials. Compliance with company policies and standards. At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that most taxpayers do not receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission, and it is a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year. Compensation: $12.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training. No matter your work background or experience level, we welcome you to apply! ** $300 Sign-On Bonus for new employees! Terms apply ** What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Enrolled Agent materials and testing reimbursement Opportunities for advancement within the organization Employee referral program & sign-on bonus for new Tax Preparers (terms apply) Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Job DescriptionSchedule and Commitment This is a seasonal role requiring consistent commitment during the tax season. Compensation: $19 to $23 Hourly The working hours11:30am -7 pm Duration: Mid-December through April 16th This is a high-impact support position essential to the daily function of our four office locations. You will work closely with the Front Desk Manager, serving as a critical hub for client communications and administrative tasks. This role requires exceptional organizational skills, a proactive attitude, and a commitment to detail. Key Responsibilities This role requires a blend of high-touch client service and diligent administrative coordination: Client Service & Communication Greets all clients with a friendly and professional demeanor. Answer or make calls to clients to address their needs, complaints, or issues, ensuring they feel supported and valued. Engage in conversation to share information about our services, products, and promotions, and make sales or recommendations as appropriate. Take ownership in assisting, researching, resolving, or escalating customer issues, maintaining a professional and courteous demeanor. Respond to client queries via phone, email, or chat in a timely and accurate way. Engage in active listening with callers, confirming information and diffusing angry clients as needed. Operational & Administrative Coordination Work closely with the Front Desk Manager, assisting in handling and directing all incoming phone calls for all four locations. Responsible for managing the appointment scheduler/calendar for all tax appointments, consultations, and drop-offs across all locations. Monitor office flow and client activity, taking initiative to answer phones or assist with check distribution when Preparers are occupied. Assist with opening and closing procedures of the main office daily. Maintain and track the status of tax returns currently being processed, keeping accurate records and file notes. Diligently and accurately document customer records and cases using internal software and databases. Utilize multiple tools, knowledgebase, and communication skills to effectively research and provide accurate client information. Assist in maintaining a clean and inviting workplace, which may include light tidying and cleaning duties. Internal Team Assistance Communicate priorities to tax preparers as directed by the Front Desk Manager, ensuring a steady workflow of returns. Clearly communicate with preparers regarding outstanding items, notes, and documentation required to complete a return. What You'll Need to Succeed (Qualifications) We are looking for a highly capable coordinator ready to thrive in a busy, high-volume environment. Proven experience in a high-volume administrative, front desk, or coordinator role, preferably in a professional office environment. Exceptional phone etiquette, strong communication, and robust customer service skills. Strong proficiency in scheduling software and basic office applications. Ability to multitask effectively and manage competing priorities across multiple locations with excellent attention to detail. A proactive and solutions-oriented approach to problem-solving. Must be dependable and punctual to ensure operational coverage.

Job DescriptionSchedule and Commitment This is a part-time, seasonal role requiring consistent commitment during the tax season. Compensation: $18 to $20 Hourly The working hours are: Schedule: Monday to Friday 8:45 to 2:45 Duration: Mid-December through April 16th This is a high-impact support position essential to the daily function of our four office locations. You will work closely with the Front Desk Manager, serving as a critical hub for client communications and administrative tasks. This role requires exceptional organizational skills, a proactive attitude, and a commitment to detail. Key Responsibilities This role requires a blend of high-touch client service and diligent administrative coordination: Client Service & Communication Greets all clients with a friendly and professional demeanor. Answer or make calls to clients to address their needs, complaints, or issues, ensuring they feel supported and valued. Engage in conversation to share information about our services, products, and promotions, and make sales or recommendations as appropriate. Take ownership in assisting, researching, resolving, or escalating customer issues, maintaining a professional and courteous demeanor. Respond to client queries via phone, email, or chat in a timely and accurate way. Engage in active listening with callers, confirming information and diffusing angry clients as needed. Operational & Administrative Coordination Work closely with the Front Desk Manager, assisting in handling and directing all incoming phone calls for all four locations. Responsible for managing the appointment scheduler/calendar for all tax appointments, consultations, and drop-offs across all locations. Monitor office flow and client activity, taking initiative to answer phones or assist with check distribution when Preparers are occupied. Assist with opening and closing procedures of the main office daily. Maintain and track the status of tax returns currently being processed, keeping accurate records and file notes. Diligently and accurately document customer records and cases using internal software and databases. Utilize multiple tools, knowledgebase, and communication skills to effectively research and provide accurate client information. Assist in maintaining a clean and inviting workplace, which may include light tidying and cleaning duties. Internal Team Assistance Communicate priorities to tax preparers as directed by the Front Desk Manager, ensuring a steady workflow of returns. Clearly communicate with preparers regarding outstanding items, notes, and documentation required to complete a return. What You'll Need to Succeed (Qualifications) We are looking for a highly capable coordinator ready to thrive in a busy, high-volume environment. Proven experience in a high-volume administrative, front desk, or coordinator role, preferably in a professional office environment. Exceptional phone etiquette, strong communication, and robust customer service skills. Strong proficiency in scheduling software and basic office applications. Ability to multitask effectively and manage competing priorities across multiple locations with excellent attention to detail. A proactive and solutions-oriented approach to problem-solving. Must be dependable and punctual to ensure operational coverage.

Benefits: Employee discounts Flexible schedule Training & development Calling all Experienced Tax Preparers! Join our team for an exciting opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working! No matter your work background or experience level, we welcome you to apply! Perks: Hourly pay + competitive bonus program Flexible Schedule Options - Work that works for you! Include any heath & wellness benefits offered Corporate discount program Free tax preparation training and PTIN registration Free continuing tax education Enrolled Agent materials and testing reimbursement Discounted Friends and Family tax returns (terms apply) Plus, you'll work in a fast-paced, innovative culture with an open and collaborative environment, and opportunities for advancement within the organization. What you need: 2+ seasons of previous experience completing individual, trust, and/or partnership tax returns. Passion for providing extraordinary customer service. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced work environment. Basic computer skills. Willingness to learn. Experience in accounting, finance, retail, bookkeeping or taxes. If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $14.00 - $16.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Job DescriptionKey Responsibilities of Tax Administrative Assistant The ideal candidate will possess strong organizational skills, impeccable attention to detail, and the ability to handle confidential information with discretion. This role requires a proactive and resourceful individual who can anticipate the needs of executives and effectively manage multiple priorities in a fast-paced environment. Provide administrative support to tax professionals, including managing calendars, scheduling appointments, and coordinating meetings. Assist with tax return assembly and processing, including organizing client documents, preparing engagement letters, and tracking filing deadlines. Organize, scan, and process tax-related paperwork efficiently. Perform electronic document scanning and ensure proper archiving. Manage the scan and autoflow process for client documents used by tax preparers. Manage the mail for incoming client documents that have to be scanned and logged. Greet clients and review tax documents from clients who visit the office and drop off documents. Update tax projects to ensure a streamlined process for the tax department. File documents for Tax Team Assist Tax Staff with appointments. Maintain electronic and physical filing systems to ensure accurate and timely documentation of client records and correspondence. Respond to client inquiries and requests in a professional and timely manner, both in person and via phone or email. Collaborate with team members to ensure smooth workflow and efficient completion of tasks. Assist with special projects and other duties as assigned by supervisors. Process all certified and FedEx mailings to clients regarding tax documents. Handle IRS correspondence as necessary. Assist with various administrative tasks, including preparing and managing lunch for staff when required. Provide support to the Business Owner (CFO) as needed. Serve as a backup to the Front Desk Administrator and Tax Team Lean when required. Experience & Education Exceptional client service with a demonstrated ability to develop and maintain outstanding client relationships is expected. Strong knowledge and experience using Google Docs. Deadline-Oriented: Comfortable working in a fast-paced, deadline-driven environment, particularly during tax season. Tax Experience: 1-3 years of experience in tax-related roles, especially during tax season, is preferred but not required. Effective Communication: Strong interpersonal skills to collaborate with individuals at all organizational levels. Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple tasks effectively. Excellent communication skills, both verbal and written, with a professional and courteous demeanor. Ability to maintain confidentiality and handle sensitive information with discretion. Team player with a positive attitude and willingness to assist colleagues as needed. Familiarity with tax terminology and procedures is desirable but not required. If you are a motivated and organized professional looking to start or advance your career in a dynamic Tax Firm, we encourage you to apply for the Tax Administrative Assistant position. Please submit your resume and cover letter outlining your qualifications and interest in the role.