Field Support Technician jobs at Jackson Hewitt - 2400 jobs

Intern - IT - Service Center Engineer - I.A.M. Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Intern - IT - Service Center Engineer - I.A.M. Weldon Spring, MO | Streator, IL | Effingham, IL Rate of Pay: $15 an hour At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. Position Summary The Service Center Engineer - I.A.M. Intern will gain hands-on experience in the areas of Identity Access Management (I.A.M.) and Information Security. This role offers exposure to the tools, processes, and governance practices used to manage digital identities, system access, and security permissions across the organization. Working closely with the IT team, the intern will contribute to access control projects, automation initiatives, and documentation improvements that strengthen the bank's cybersecurity framework. Primary Accountabilities Participate in the Access Review Campaign, assisting with analysis, tracking, and reporting. Support the automation of onboarding and offboarding processes to improve efficiency and compliance. Help update and improve documentation and workflows for identity and access management operations. Analyze access patterns and permissions to identify potential anomalies or risks. Gain hands-on exposure to Identity Governance and Administration (IGA), Access Management (AM), and Privileged Access Management (PAM) systems. Collaborate with the IT Service Center team to understand and assist with day-to-day I.A.M. functions. Participate in mentorship sessions focused on security concepts, compliance, and governance. Perform other duties as assigned. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Position Qualifications Education/Experience: Currently enrolled in an Information Technology, Cybersecurity, or related field of study. Strong interest in I.A.M., IT Security, or Service Center operations. Excellent analytical, problem-solving, and organizational skills. Strong written and verbal communication abilities. Proficient in Microsoft Office (Excel, Word, Teams). Demonstrated initiative and eagerness to learn new technologies. Internship Details: Internship duration: Must be available mid-May through late July 2026. Schedule: Must be available Monday-Friday, 8:00 a.m.-5:00 p.m. (40 hours/week). Must reside locally and report to one of the following offices: Weldon Spring, MO, Streator, IL, or Effingham, IL. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. THIS DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 15-15 Hourly Wage PIf7f4271472d8-37***********8

A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition. #J-18808-Ljbffr

A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. We're seeking a dedicated Field Technician Turn to expedite our tenant turn process and uphold our property quality standards. You'll be entrusted with a portfolio of single-family home units. Responsibilities: Maintain property inventory to our standards by conducting tenant turns, move-out inspections, and overseeing contractor work. Coordinate tenants move-out processes, including physical move-outs, key exchanges, property condition assessments, and report completion. Inspect work completed by contractors to ensure it meets specifications and our standards. Attend eviction property set outs and eviction hearings as needed. Perform self-work at properties using appropriate tools and ladders, following established processes and guidelines. Provide troubleshooting support for plumbing, garage door, irrigation, and electrical issues. Requirements: High School diploma/GED is preferred Minimum two years of experience in Residential/Property Maintenance or related field is required, or five years of experience in lieu of education. Familiarity with basic hand tools and power tools is necessary. Experience with an Apple iPad, HVAC, Resco, and CRM preferred. Valid driver's license required. Universal EPA Certification or HVAC Type II Certification preferred. Proficiency in Microsoft Office (Word, Excel, Outlook) is necessary. Knowledge of occupational hazards and safety methods (OSHA) is required. Excellent verbal and written communication, time management, and problem-solving skills are essential. Ability to multitask, exercise discretion and independent judgement, work in a team environment, pay close attention to details, and adapt to a changing environment. Proficiency in English, basic measurement and calculations, and the ability to physically maneuver 300 lbs. are necessary. Be comfortable lifting/carrying: 75 pounds to waist height, 75 pounds to shoulder height, 20 pounds above the head. Capable to operate a motor vehicle and climb ladders (A-frame and extension ladders) to perform tasks such as tree trimming and removal of debris and leaves from roof gutters. Compensation The anticipated pay range/scale for this position is $28.00 - $32.00 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. Additional Compensation This position is eligible to receive quarterly bonus payments. Perks and Benefits Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year. CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at ************************************** #LI-DNP

A leading financial institution is seeking a Director of Technical Program Management in McLean, Virginia. This role involves managing integrations and ensuring successful technical program execution. The ideal candidate will have over 7 years of experience managing technical programs and designing data-intensive solutions, preferably using AWS. Strong communication, problem-solving skills, and a focus on execution are essential. Join a collaborative team dedicated to driving impactful results. #J-18808-Ljbffr

Preferred: Bi-lingual Spanish speaking The Delivery Support Associate plays a key part in the daily and weekly administrative functions for the One NSC process. Each Delivery Support Associate will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Delivery Support Associate will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk). Key Accountabilities Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries. Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery Support Associate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome. Process necessary background checks and drug tests required for jobs. Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday. Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates. Provide timecard and billing adjustment as needed to ensure proper payout and invoicing. First point of contact for trouble shooting any onboarding and payroll issues. Work with each recruiting team on ensuring job boards are up to date. Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active. Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process. Contribute to front of the office duties as needed per office. Other duties as assigned. Minimum Experience Requirements High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications. Prefer experience with human resources processes, employee onboarding, and/or payroll process experience. Previous experience with delivering exceptional customer service. Ability to work independently Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information. Judgment and decision-making ability. Strong customer service/client relations skills. Organizational and multi-tasking skills. Communication skills (oral and written). Ability to handle stress successfully. Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications. Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems. Able to initiate and embrace change. Time management skills (ability to multi-task). Interpersonal skills.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job Responsibilities:** + Serve as a Senior SME within the Issues Management Team + Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved + Effectively communicate root cause analysis of issues to internal and external stakeholders as directed + Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities + Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components + Leads and ensures assigned project activities are completed within established timelines **Required qualifications,capabilities and skills:** + 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries + Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing + Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands + Excellent communication skills, organizational, time management skills and client facing experience + Ability to work independently with minimal supervision as well as collaborate within a group + Experience with incident management, production support and problem management processes + Experience with Large Language Models (LLM) and experience in automation **Preferred qualifications, capabilities and skills:** + Ability to influence and lead technical conversations with other resolver groups as directed + Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested + Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management + Collaborates with Application Management and Development teams to understand application functions and related downstream processing components JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. **Job responsibilities** + Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved + Effectively communicate analysis of issues to internal and external stakeholders as directed + Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities + Ensures cases are resolved within established timelines for completion **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Should have experience in a Customer or Client Facing related role + Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries + Excellent communication skills, organizational skills and time management skills + Excellent technical skills and business acumen related to data management and payments processing + Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud + Exposure to observability and monitoring tools and techniques + Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework **Preferred qualifications, capabilities, and skills** + Knowledge of one or more general purpose programming languages or automation scripting + Experience with help desk ticketing systems + Ability to influence and lead technical conversations with other resolver groups as directed + Exposure to observability and monitoring tools and techniques + Experience in Large Language Models (LLM) and Agentic AI JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities: Serve as a Senior SME within the Issues Management Team Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate root cause analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components Leads and ensures assigned project activities are completed within established timelines Required qualifications,capabilities and skills: 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands Excellent communication skills, organizational, time management skills and client facing experience Ability to work independently with minimal supervision as well as collaborate within a group Experience with incident management, production support and problem management processes Experience with Large Language Models (LLM) and experience in automation Preferred qualifications, capabilities and skills: Ability to influence and lead technical conversations with other resolver groups as directed Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management Collaborates with Application Management and Development teams to understand application functions and related downstream processing components

JobID: 210690873 JobSchedule: Full time JobShift: Day : Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities * Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved * Effectively communicate analysis of issues to internal and external stakeholders as directed * Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities * Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Should have experience in a Customer or Client Facing related role * Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries * Excellent communication skills, organizational skills and time management skills * Excellent technical skills and business acumen related to data management and payments processing * Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud * Exposure to observability and monitoring tools and techniques * Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills * Knowledge of one or more general purpose programming languages or automation scripting * Experience with help desk ticketing systems * Ability to influence and lead technical conversations with other resolver groups as directed * Exposure to observability and monitoring tools and techniques * Experience in Large Language Models (LLM) and Agentic AI

JobID: 210687207 JobSchedule: Full time JobShift: Day : Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities: * Serve as a Senior SME within the Issues Management Team * Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved * Effectively communicate root cause analysis of issues to internal and external stakeholders as directed * Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities * Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components * Leads and ensures assigned project activities are completed within established timelines Required qualifications,capabilities and skills: * 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries * Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing * Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands * Excellent communication skills, organizational, time management skills and client facing experience * Ability to work independently with minimal supervision as well as collaborate within a group * Experience with incident management, production support and problem management processes * Experience with Large Language Models (LLM) and experience in automation Preferred qualifications, capabilities and skills: * Ability to influence and lead technical conversations with other resolver groups as directed * Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested * Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management * Collaborates with Application Management and Development teams to understand application functions and related downstream processing components

Do you enjoy working with a variety of people and technologies each day? Do you excel at providing technology solutions to smart, driven individuals? Would you like to work at a leading Private Equity firm? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity. Job Description: This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team. As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support. Customer service expertise is essential. Qualifications: 5+ years of IT industry experience End user support experience for Windows in a corporate environment A drive to assist customers and solve their technical problems Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets) A strong understanding of connecting computers to networks, especially over wifi and VPN Management of mobile devices (iPhone/Android) in a corporate environment Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients) Problem solving and intuitive troubleshooting skills Perform small project-based work to improve IT and other systems Ability to work occasional weekends and after hours Does this opportunity interest you? If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service! About us: We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs.

Would you like to work at a leading independent high school? Do you enjoy working with a students, faculty, and a variety of technologies each day? Do you excel at providing technology solutions to smart, driven individuals? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Opportunity: We are looking for an organized, dedicated, and skilled Technology Support Analyst who is passionate about providing world-class IT services, and who will be responsible for the installation, configuration, maintenance, and repair of all faculty and staff client computing devices, including mostly Mac and some Windows laptops and iPads, as well as staffing the school's technology helpdesk. Necessary Skills, Abilities, Background, and Experience: Ability to start work at 8:00 every school day morning Ability to clearly communicate technical concepts to non-technical people Ability to recognize, analyze, and effectively solve problems in a timely and organized manner Ability to appropriately prioritize tasks to meet expected SLA, project deadlines, etc. Must be able to climb a ladder to service ceiling-mounted projectors Must be able to lift up to 15 pounds 3+ years' experience installing, configuring, and troubleshooting Windows and Mac OS X desktop and laptop hardware and software in a production networked environment 2+ years' experience installing, configuring, and supporting Microsoft Office 2+ years' experience setting up, configuring, and troubleshooting iPads or other Apple iOS devices

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: Senior Developer with experience in Production Support and knowledge of production monitoring tools. Required Qualifications 8+ years of large scale development experience. Experience with the following: .Net C# SQL Server Production Support experience Monitoring tools (Splunk, Dynatrace) Desired Qualifications Application or Platform Production Support JavaScript Job Description: This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies. Responsibilities: Designs, develops and is accountable for feature delivery Applies enterprise standards for solution design, coding and quality Ensures solution meets product acceptance criteria with minimal technical debt Guides the team on work breakdown and execution Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria Plays a team lead role (as an individual contributor) and mentors the team Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices) Skills: Automation Influence Result Orientation Stakeholder Management Technical Strategy Development Architecture Business Acumen Risk Management Solution Delivery Process Solution Design Agile Practices Analytical Thinking Collaboration Data Management DevOps Practices Shift: 1st shift (United States of America) Hours Per Week: 40

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary:The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from onboarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems. Goodleap is seeking candidates with both interpersonal skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure.Essential Job Duties & Responsibilities: Provide assistance for items escalated to level 2 help desk support. Answer staff questions about all company-supported hardware and software. Provide creative solutions for difficult, complex ongoing problems. Document problems, resolutions, and activities for future reference. Identify, analyze, and provide preventative solutions for problematic trends. Recommend improvements to IT operations and processes. Apply knowledge of enterprise-level, IT best practices. Automate to improve quality and reduce overhead. Provide technical training and new hire orientations as required. Participate in projects, tasks, and responsibilities including emergencies. Perform hardware and software installations. Maintain inventory by placing orders and tracking hardware and software. "Own" IT by having pride in your high-quality work. Display absolute integrity and discretion in performing support responsibilities. Other duties as assigned. Required Skills, Knowledge & Abilities: Good interpersonal skills, including the ability to clearly communicate with less technical individuals. Solid knowledge of general office software: Windows 10, 11, MS Office, etc. Knowledge of company-supported applications such as Office 365, Exchange, Active Directory, DNS, and virtual machines. Experience with desktop hardware, software applications, operating systems, and LAN connectivity. Experience with Office 365 integration is a plus! Ability to learn and support new software. Microsoft certifications are desired, but not required. 3-5 years of professional experience. $25 - $31 an hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Please Note: This is a Utah-based position, which will require regular in-office days each week. Additionally, employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background. Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support the Team: You will be responsible for providing software, hardware, and basic desktop and network support to users in multiple locations. Responsible for Tier 1 support, which includes installing, upgrading, repairing, and lifecycle management of PCs and software, troubleshooting issues, problem-solving, and working closely with key vendors to address issues, plus onboarding and offboarding employees. What We Are Looking For: * Provide high quality hardware and software support to Medallion Bank users across multiple office locations. Range of support includes, but is not limited to, Windows desktop hardware, operating systems, Active Directory administration, networking, printers, cloud-based phone system, Microsoft and Adobe production software, as well as specific software applications associated with lending and banking-related activities. * Work closely with users and other support staff to ensure that the functionality and availability of the desktop devices and applicable software meets requirements. * Responsible for all Help Desk coverage by providing phone, email, and hands-on support, ensuring all Help Desk tickets are addressed in a timely and efficient manner. * Ensure consistent and high-quality problem resolution, which includes reassigning or escalating advanced inquiries or issues to appropriate staff, if needed. * Install, configure, and operate computer hardware and software to help users work effectively. * Participate in onboarding and offboarding employees, including software and hardware setup and systems activations and deactivations. * Capture proper documentation and approvals in accordance with change management procedures. * Performs other duties as assigned. You would be a GREAT fit with these skills: * Problem investigation, resolution, follow-up, continuous improvement, documentation and ensuring compliance with company requirements for client hardware and software support. * Working knowledge of desktop hardware, printers, scanners, and other peripheral devices. * Experience with software and hardware inventory, licensing, and warranties. * Extensive knowledge of Microsoft Office 365 products and Adobe production software. * Excellent written and verbal communication and interpersonal skills. * Self-motivated with a strong work ethic. * Superior analytical and problem-solving abilities, including exceptional attention to detail and strong organizational skills. * Must be able to occasionally lift up to 75 pounds. Preferred Level of Experience: * Minimum 3 years recent, relevant experience in a help desk or support role providing PC support required. * Minimum 2 years' experience in Active Directory and Office 365 products required. * At least 2 years' experience working with networking systems, including cabling, switching, routing, and VPN preferred. * Banking experience or experience in a regulatory environment is a plus. * Azure experience and certification(s) a plus. What's in it for YOU? * Comprehensive benefits including medical, dental, vision, disability, and life insurance * 401K with a company match * PTO including 11 federal paid holidays off, vacation time and sick time * Financial Wellness Program * Volunteer Opportunities * Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years. * Work Life Balance - We don't use that term lightly! * Company Wide Open Door Policy * Hybrid Work Schedule for positions that qualify

Tower Pros is the dedicated field operations support team for some of the most successful HFTs in the world. It is our responsibility to build and maintain first-in-class wireless networks that compete in the fast-paced, ever-evolving landscape of financial markets. This is a position for Engineers / Rigging climbers that are truly interested in having their skillsets consistently challenged and actively want to learn new skills as the needs of the business grow. We are focused on a team environment and the most successful applicants will work as part of a team to constantly deliver and improve on the work produced. TowerPros is seeking a technically skilled Field Engineer / Microwave Tower Technician to build and maintain a sophisticated high-performance wireless network across the Upper Midwest and Northwestern United States. What You'll Do: Promptly respond to network outages. Diagnose, troubleshoot, and repair equipment in an efficient and timely manner. New construction and maintenance of existing infrastructure on towers, rooftops, and other communication structures to ensure consistent, best-in-class quality and reliability. Proactively communicate realistic timeline expectations for assigned tasks. Provide informational daily reporting on job progress and operational or maintenance issues. Become the on-site technical resource for sub-contractors during new construction. Participate in continuous trainings for new skillsets. Regular completion and passing score of all mandatory company certifications. Safely operate all supporting equipment, including vehicles, and rigging equipment. Regular daily travel. Other duties as assigned or needed. Skills You'll Need: Successfully completed an Authorized Climber/Rescue course and received the course certificate. Experience rigging various communication structures and working with a capstan winch. Ability to drive a commercial motor vehicle and meet all driver qualification requirements mandated by the Federal Motor Carrier Safety Administration for drivers who do not require a commercial driver's license (“CDL”). Willingness to take on and learn new tasks, as needed. Reliable and predictable availability. Reliable transportation. Must be highly motivated and proactive. Basic network and subnetting knowledge. Comfortable with Microsoft Office and using a PC. Ability to maintain clean, safe, and orderly working environments. Flexibility with regards to work priority changes. Strong analytical and creative problem-solving abilities. Preferred: Microwave technology and/or millimeter experience. Experience with installation of mounts to towers and other communication structures. Microwave antenna & equipment installation, path alignment, and troubleshooting. Experience and knowledge of AC and DC power systems including wiring of both types. Experience terminating and installing various sizes and types of coax cabling from 3/8” to 1”. Capable of troubleshooting with Spectrum Analyzer and Cable/Antenna Analyzer. Knowledge of basic RF theory and understanding simple signal flow concepts. Knowledge of various industry best practices for cabling, safety, and rigging. Valid OSHA 10 certification preferred. Intermediate to advanced PC knowledge. Physical Requirements: Ability to competently climb all types of structures and towers up to 600 feet if required; Majority of towers climbed are between 150-400 feet. Ability to work overtime, evenings, and on call required. Occasional weekend work is required as needed or as part of on-call. Ability to work outside or inside in hot and cold weather conditions for long periods of time. Long haul driving of CMV (work truck), sometimes up to 14 hours in a work shift; Required to be on feet/standing in one place 60% to 100% of the work shift. Required to lift/carry equipment and tools as follows: Over 150 lbs. - 1% of the time 75 - 150 lbs. - 5% of the time 25 to 75 lbs. - 50% of the time 1 to 25 lbs. - 90% of the time Travel Requirements: Travel is 90 -100%. Deploy from home. (Sioux Falls) Operations are typically between Dubuque, IA and Miles City, MT. (Spokane) Operations are typically between Everett, WA and Miles City MT. Occasional travel outside of these areas will be required as needed. Overnight stays will be required when traveling. Please note that TowerPros operates commercial motor vehicles as a private carrier registered with the Federal Motor Carrier Safety Administration (the “FMCSA”), and the ability to drive TowerPros' commercial motor vehicles is an essential function of this position. In order to comply with federal regulations, any candidate for this position will be required to meet all driver qualification requirements mandated by the FMCSA for non-CDL drivers of commercial motor vehicles and, as such, any offer for this position will be contingent upon TowerPros' receipt of satisfactory driving records, background check results, drug screening results, and DOT physical results. As such, any candidates will be expected to sign necessary consent forms and provide information necessary to accomplish the foregoing, all in accordance with applicable law. This is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of TowerPros. Since no can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job will also be considered part of the job holder's responsibility. By submitting an application for this position, candidates acknowledge that they have read and understood this job description. Benefits include: - Overtime eligibility - Medical, dental and vision insurance - Employer Paid Group Term Life and AD&D Insurance - Paid vacation plus paid holidays - Retirement plan with employer match - Paid parental leave - Wellness ProgramsHourly Pay Range$34-$42 USD

Tower Pros is the dedicated field operations support team for some of the most successful HFTs in the world. It is our responsibility to build and maintain first-in-class wireless networks that compete in the fast-paced, ever-evolving landscape of financial markets. This is a position for Engineers / Rigging climbers that are truly interested in having their skillsets consistently challenged and actively want to learn new skills as the needs of the business grow. We are focused on a team environment and the most successful applicants will work as part of a team to constantly deliver and improve on the work produced. TowerPros is seeking a technically skilled Field Engineer / Microwave Tower Technician to build and maintain a sophisticated high-performance wireless network across the Upper Midwest and Northwestern United States. What You'll Do: * Promptly respond to network outages. * Diagnose, troubleshoot, and repair equipment in an efficient and timely manner. * New construction and maintenance of existing infrastructure on towers, rooftops, and other communication structures to ensure consistent, best-in-class quality and reliability. * Proactively communicate realistic timeline expectations for assigned tasks. * Provide informational daily reporting on job progress and operational or maintenance issues. * Become the on-site technical resource for sub-contractors during new construction. * Participate in continuous trainings for new skillsets. * Regular completion and passing score of all mandatory company certifications. * Safely operate all supporting equipment, including vehicles, and rigging equipment. * Regular daily travel. * Other duties as assigned or needed. Skills You'll Need: * Successfully completed an Authorized Climber/Rescue course and received the course certificate. * Experience rigging various communication structures and working with a capstan winch. * Ability to drive a commercial motor vehicle and meet all driver qualification requirements mandated by the Federal Motor Carrier Safety Administration for drivers who do not require a commercial driver's license ("CDL"). * Willingness to take on and learn new tasks, as needed. * Reliable and predictable availability. * Reliable transportation. * Must be highly motivated and proactive. * Basic network and subnetting knowledge. * Comfortable with Microsoft Office and using a PC. * Ability to maintain clean, safe, and orderly working environments. * Flexibility with regards to work priority changes. * Strong analytical and creative problem-solving abilities. Preferred: * Microwave technology and/or millimeter experience. * Experience with installation of mounts to towers and other communication structures. * Microwave antenna & equipment installation, path alignment, and troubleshooting. * Experience and knowledge of AC and DC power systems including wiring of both types. * Experience terminating and installing various sizes and types of coax cabling from 3/8" to 1". * Capable of troubleshooting with Spectrum Analyzer and Cable/Antenna Analyzer. * Knowledge of basic RF theory and understanding simple signal flow concepts. * Knowledge of various industry best practices for cabling, safety, and rigging. * Valid OSHA 10 certification preferred. * Intermediate to advanced PC knowledge. Physical Requirements: * Ability to competently climb all types of structures and towers up to 600 feet if required; * Majority of towers climbed are between 150-400 feet. * Ability to work overtime, evenings, and on call required. Occasional weekend work is required as needed or as part of on-call. * Ability to work outside or inside in hot and cold weather conditions for long periods of time. * Long haul driving of CMV (work truck), sometimes up to 14 hours in a work shift; * Required to be on feet/standing in one place 60% to 100% of the work shift. * Required to lift/carry equipment and tools as follows: * Over 150 lbs. - 1% of the time * 75 - 150 lbs. - 5% of the time * 25 to 75 lbs. - 50% of the time * 1 to 25 lbs. - 90% of the time Travel Requirements: * Travel is 90 -100%. Deploy from home. * (Sioux Falls) Operations are typically between Dubuque, IA and Miles City, MT. * (Spokane) Operations are typically between Everett, WA and Miles City MT. * Occasional travel outside of these areas will be required as needed. * Overnight stays will be required when traveling. Please note that TowerPros operates commercial motor vehicles as a private carrier registered with the Federal Motor Carrier Safety Administration (the "FMCSA"), and the ability to drive TowerPros' commercial motor vehicles is an essential function of this position. In order to comply with federal regulations, any candidate for this position will be required to meet all driver qualification requirements mandated by the FMCSA for non-CDL drivers of commercial motor vehicles and, as such, any offer for this position will be contingent upon TowerPros' receipt of satisfactory driving records, background check results, drug screening results, and DOT physical results. As such, any candidates will be expected to sign necessary consent forms and provide information necessary to accomplish the foregoing, all in accordance with applicable law. This is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of TowerPros. Since no can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job will also be considered part of the job holder's responsibility. By submitting an application for this position, candidates acknowledge that they have read and understood this job description.