Jackson Medical Center jobs

Jackson County Medical Care Facility is a 194-bed, Eden Alternative certified home where residents, family members, and Care Partners are actively involved in their care decisions and lifestyle choices, creating a supportive home environment. JCMCF was recently recognized as one of the top 400 nursing homes in the United States in Newsweek's "Best Nursing Homes 2022" rankings. We are currently looking for someone to join us in our Environmental Services Department as a Custodian/ Laundry Assistant: Part-time- Variable Shifts Responsibilities (in part): Cleaning/disinfection of resident rooms, common areas, nurses' stations, tub and shower rooms, etc. Trash disposal Sort, wash, dry and Fold Laundry Cooperate with other departments to heighten the quality of Eldercare. Carpet Cleaning and Floor Care Experience. Requirements Background Check and Fingerprinting TB Test Physical & Drug Screen Influenza vaccine Excellent Customer Service One or more years of Custodial or Housekeeping experience preferred. Must be a High School Graduate or GED Solid Record of good attendance. Overtime on hours worked over 8 in a day or 80 in a pay period. Competitive wages Earn a bonus $3.10 an hour for all hours worked between now and December 31, 2025! Defined Benefit Pension plan after 8 years of service Over a $100,000 value over the course of a lifetime. Tuition Reimbursement up to $3,000 a year for approved courses after 1 year of service. Paid Time Off Insurances Products (available for full and part-time Careparnters) Medical Insurance- Offered through ASR using the HAP PPO network Dental Insurance- Ameritas Vision- Ameritas through VSP $30,000 Life insurance policy through SunLife (no cost to Carepartner) Short-term Disability after 1 year of employment through SunLife (no cost to Carepartner Supplemental Insurance options through Colonial Life Insurance Additional Retirement Savings Program Job Type: Part-time, Variable shifts Required Education: High School or equivalent Experience preferred

Schedule: Full Time: Monday - Friday, 6:00 am start time. About the Role Do you take pride in creating clean, safe spaces that make a difference in people's lives? We're seeking a Custodian to help maintain a sanitary, welcoming, and well-organized healthcare environment. This is a vital role that supports the comfort and safety of our patients, visitors, and staff every day. In this position, you'll work independently to ensure our facility meets high cleanliness and infection-control standards. Your attention to detail and commitment to excellence will directly impact the health and well-being of everyone in our care. What You'll Do * Responsible for ensuring the cleanliness of the building * Adhere to established safety policies, procedures, and practices * Vacuum as necessary * Empty trash and recycling, and replace liners as needed * Practices proper waste management techniques by placing hazardous waste in proper receptacles and storage areas * Scrub and disinfect all sinks, toilet bowls, urinals, and bathroom floors as necessary * Vacuum, sweep and/or mop the floors of the lunchroom and break areas as necessary * Capable of using and maintaining tools and equipment such as vacuum cleaners, floor buffers and extractors, shovels, snow removal equipment, lawn care equipment, and various power tools * Clean interior building windows, door windows, etc. as necessary * Inform Purchasing when cleaning supplies are in need of restocking * Keep all paper towels, toilet seat covers, toilet paper and facial tissue stocked and available * May be required to complete simple maintenance functions (unclog toilets; mop up toilets that overflow, repair or change out broken fixtures, hang pictures, etc.) * Keep Maintenance and Tooling area clean and tidy when all other duties are complete * Clean work areas thoroughly each day at the end of the shift * Must have adequate transportation to travel to all locations * Must be able to work independently and with little supervision * Ability to work a flexible schedule or as required by business needs What We're Looking For * Strong attention to detail and a commitment to infection control and safety * Ability to work independently and prioritize daily responsibilities effectively * Reliable transportation to and from work * Basic computer skills and the ability to learn new systems or software as needed * Comfortable following written, verbal, and diagram-based instructions * Dependable, flexible, and dedicated to providing exceptional service Education & Experience * High school diploma or GED required * At least three years of janitorial or custodial experience, preferably in a healthcare or pharmaceutical environment Why You'll Love Working Here * Make a direct impact on patient care and safety * Join a respectful, supportive, and mission-driven team * Take pride in keeping a healthcare environment clean and welcoming for all If you're dependable, detail-oriented, and take pride in maintaining high standards of cleanliness, we invite you to apply today and help us provide a safe and healing environment for our patients and staff. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization. Family Health Center is an Equal Opportunity Employer.

We are seeking a highly organized, detail-driven professional to oversee our Vaccine for Children (VFC) program. This role ensures vaccines are safely stored, accurately tracked, and administered according to state and federal requirements. The ideal person loves structure, enjoys working through checklists and audits, and takes pride in running a program that keeps children in our community healthy. This exciting position may be filled by professionals of varied experience including: * Medical Assistant (MA) * Pharmacy Technician * Public health or epidemiology graduates looking for an entry-level operational role * Licensed Practical Nurse (LPN) * Highly organized administrative professionals with healthcare exposure * Former school-based health/immunization clerks * Community Health Workers (CHWs) with strong documentation skills * Individuals with experience in quality or data * Other healthcare experience and a passion for keeping the community healthy! Key Responsibilities * Manage daily/weekly temperature monitoring, inventory, ordering, and reconciliation. * Oversee VFC compliance, documentation, and internal audits. * Train and support clinical staff on immunization workflows. * Prepare for MDHHS inspections and respond to any findings. * Maintain accurate VIS, lot number, and storage documentation. * Partner with nursing leadership and Quality/Risk teams to ensure program readiness. * Other duties as assigned. Minimum Qualifications * Two or more years related experience. * Excellent communication and interpersonal skills. * Strong attention to detail. * Experience with vaccines, inventory, or healthcare compliance. * Ability to coach staff and maintain professional relationships. * Comfort with spreadsheets, logs, and audit tools. * A passion for community health and immunization safety. If you enjoy being the go-to person for accuracy, accountability, and smooth operations, this is a perfect role for you. Preferred Qualifications * Knowledge of immunization schedules and administration procedures. * Proficiency in using EHR systems and immunization registries. * Experience in an FQHC or community health setting. * Familiarity with Vaccines for Children (VFC) program requirements. * Immunization-focused training. Typical Working Conditions The noise level in the work environment is usually moderate to quiet. Typical Physical Demands Possible exposure to patients/clients with illnesses and/or infections. Frequent telephone and computer use, requiring manual dexterity for writing and computer use. Sitting, standing or walking for extended periods of time. Specific vision abilities required by this job may include close vision, distance vision, and ability to adjust focus. May require bending, squatting, or kneeling and lifting up to 50 pounds. Use of Personal Protective Equipment (PPE) as required.

The Family Health Center is looking for an experienced Pharmacist to fill in as needed (PRN) to start immediately. MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. We Serve. We Grow. We Achieve. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. We advocate for the rights of all people to experience comprehensive healthcare that is delivered through a collaborative community network focused on quality standards of care. Our aim is to decrease health care disparities by increasing access to care through culturally sensitive medical attention, education and outreach. We work to reflect this simple motto: "Together, we are improving quality of life by providing excellent health care to all people in an environment of dignity & respect." POSITION SUMMARY: Provides pharmaceutical services to the patients of Family Health Center and the community utilizing the highest level of professional ethics and standards. Full-Time, Part-Time, and as needed positions available. DUTIES AND RESPONSIBILITIES: * Accepts, validates, interprets and processes prescription orders. * Initiates and completes calls with physicians regarding appropriate drug therapy. * Conducts Drug Utilization Review (DUR) and provides necessary clinical interventions. * Provides physician education and information/counseling; reconciles drug therapy management issues. * Responsible for Formulary Management - including Therapeutic Interchange or Substitution, and Coverage Review Programs (e.g. Prior Authorization). * Ensures quality controls for pharmacy practice by following Standard Operating Procedures and all legal requirements set by the DEA and state pharmacy board. QUALIFICATIONS: * Must be licensed to practice in the State of Michigan. * Consideration will be made for a recent college graduate who has performed Internship or Residency. * Experience in a retail/community practice setting is preferred. * Must be comfortable in discussing drug therapies with providers. * Must be willing to maintain and acquire professional skills through continuing educational resources. * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * To perform this job successfully, an individual should have knowledge of Electronic Medical Records. TYPICAL WORKING CONDITIONS: * Work is performed in a clinical setting. * Contact with patients and staff. * Exposed to communicable disease, toxic substances, medicinal preparations, and other conditions common to a clinic environment. * Requires working under stress, in emergency situations or during irregular hours. TYPICAL PHYSICAL DEMANDS: * Requires 80% or more of time spent standing/walking. Independently mobile. Requires full range of motion, manual and finger dexterity, and eye-hand coordination. * Requires normal visual acuity and hearing. * Ability to occasionally transfer and position patients, reposition equipment, and lift supplies weighing up to 50 pounds. * Ability to adapt and function in varying environments of workload, patient acuity, worksites and work shifts. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. We Serve. We Grow. We Achieve. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless healthcare delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. BENEFITS: * Highly competitive pay * Excellent (cost-effective) Health Insurance * PPO or PPO High Deductible Plan with Health Savings Account (HSA) * Vision & Dental Insurance * Company paid Life & accidental death * Company paid long term disability Insurance * Voluntary life, accidental death, short term disability, and other supplemental offerings * Pre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance) * Paid Time Off (PTO) * 8 Paid Holidays POSITION SUMMARY: The Health Information Supervisor has the important task of maintaining all of the health information records at the Family Health Center. This individual will plan, develop, and administer the health information system consistent with facility policies, procedures, and standards of our accrediting and regulatory agencies. DUTIES AND RESPONSIBILITIES: * Ensures compliance with health information requirements established by JCAHO, HIPAA, federal and state regulations. * Supervises staff in preparing and analyzing health information records and documents. May assist staff in pulling and preparing charts for the following day patients. Verifies documents in the chart filed accurately prior to releasing chart. * Develops and implements policies and procedures for documenting, storing, and retrieving information, and for processing medical/legal documents, and correspondence requests, in conformance with federal, state, and local statutes. * Plans and develops health information systems and procedures such as patient identification systems, forms design and review systems, and records release procedures. * Ensures effective use of health information data by providing statistical analysis and reports. * Orientates new staff, assigns work, arranges coverage, and oversees daily operations. * Oversees the processing of requests and subpoenas for confidential patient information ensuring that requests are legitimate and include lawfully executed patient authorization. * Operates department within budgetary constraints. * Develops in-service educational materials and conducts instructional programs for health care personnel. QUALIFICATIONS: * Ability to effectively present information and respond to questions. * Must be able to travel between other local Family Health Center locations. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: * Minimum of one years in a supervisory position. * Preferred certificate from an accredited program in Medical Records Administration or equivalent experience. * Experience as a Registered Health Information Technician (RHIT) or Health Information Manager preferred. TYPICAL PHYSICAL DEMANDS: * The employee is frequently required to stand or sit. The employee is occasionally required to walk; reach with hands and arms; or stoop. * The employee will be required to count, write, read, and interpret information. * The employee must occasionally lift and/or move up to 10 pounds.

MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. We Serve. We Grow. We Achieve. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless healthcare delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. We advocate for the rights of all people to experience comprehensive healthcare that is delivered through a collaborative community network focused on quality standards of care. Our aim is to decrease healthcare disparities by increasing access to care through culturally sensitive medical attention, education and outreach. We work to reflect this simple motto: "Together, we are improving quality of life by providing excellent health care to all people in an environment of dignity & respect." BENEFITS: * Highly competitive pay * Excellent (cost-effective) Health Insurance * PPO or PPO High Deductible Plan with Health Savings Account (HSA) * Vision & Dental Insurance * Company paid Life & accidental death * Company paid long-term disability Insurance * Voluntary life, accidental death, short-term disability, and other supplemental offerings * Pre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance) * Paid Time Off (PTO) * 8 Paid Holidays POSITION SUMMARY: The Community Health Worker (CHW) will be responsible for helping patients and their families to navigate and access community services, and other resources, and adopt healthy behaviors. The CHW supports providers through an integrated approach to care management and community outreach. As a priority, activities will promote, maintain, and improve the health of patients and their family. This is a grant-funded position. DUTIES AND RESPONSIBILITIES: * Responsible for, establishing trusting relationships with patients and their families while providing general support and encouragement. * Conduct basic motivational interviewing and goal setting with patients/families. * Conduct intake interviews with patients, including enrolling and/or referring patients to other community programs and resources. * Provide follow-up with patients via phone, in clinic, or in community settings. * Assist patients with completing applications and registration forms. * Conduct eligibility determination, enrollment, and follow-up with uninsured patients. * Help educate and remove barriers for patients for preventative health screenings and recommended care. * Help patients connect with local transportation resources * Work closely with all providers and support staff to help ensure that patients have comprehensive and coordinated care. * Act as a patient advocate and liaison between the patient/family and community service agencies (i.e. schools, Department of Human Services, hospitals, support groups, etc.). * Document outreach and communications with patients in EPIC and other software (Azara) no later than 24 hours after patient contact. * Attend community events representing Family Health Center. * Attend regular staff meetings, training, and other meetings as requested. * Manage an assigned caseload of patients. TYPICAL WORKING CONDITIONS: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise level in the work environment is usually moderate noise. May be exposed to communicable diseases or blood borne pathogens. TYPICAL PHYSICAL DEMANDS: * While performing the duties of this job, the employee is regularly required to talk or hear while conversing with staff and/or patients. * The employee is frequently required to sit or stand. The employee regularly uses hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. QUALIFICATIONS: * Knowledge of medical terminology preferred. * Ability to effectively communicate with all people regardless of socioeconomic status, ethnicity, and education level. * Professional communications skills required (in person, over the phone, and in writing). * Familiar with a variety of local resources and agency programs that serve our patient population. * Knowledge of Microsoft Office utilizing Excel spreadsheets and Word documents. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: * One or more years of experience in case management, care coordination or enrollment functions. * CHW certification, or willing to obtain during first six months of employment. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. We Serve. We Grow. We Achieve. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. We advocate for the rights of all people to experience comprehensive healthcare that is delivered through a collaborative community network focused on quality standards of care. Our aim is to decrease healthcare disparities by increasing access to care through culturally sensitive medical attention, education and outreach. We work to reflect this simple motto: "Together, we are improving quality of life by providing excellent health care to all people in an environment of dignity & respect." BENEFITS: * Highly competitive pay * Excellent (cost effective) Health Insurance * PPO or PPO High Deductible Plan with Health Savings Account (HSA) * Vision & Dental Insurance * Company paid Life & accidental death * Company-paid long-term disability Insurance * Voluntary life, accidental death, short-term disability, and other supplemental offerings * Pre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance) * Paid Time Off (PTO) * 8 Paid Holidays POSITION SUMMARY The Human Resources Business Partner (HRBP) plays a strategic and hands-on role in supporting leaders and employees across designated departments. This role focuses on advancing workforce planning, talent acquisition, employee engagement/relations, training, and benefits education. As a trusted advisor to both leadership and staff, the HRBP ensures that HR strategies are aligned with organizational goals, promoting a workplace culture rooted in respect, equity, and continuous improvement. KEY RESPONSIBILITIES Workforce Planning & Talent Management * Partner with department leaders to assess workforce needs and develop staffing plans aligned with organizational objectives. * Use data to analyze turnover trends, capacity planning, and internal mobility to inform hiring and succession strategies. * Support performance management cycles, goal setting, and individual development planning. Recruitment & Onboarding * Collaborate with hiring managers to define job requirements, post openings, screen candidates, and conduct interviews. * Guide the full-cycle recruitment process, ensuring equitable and efficient hiring practices. * Conduct reference checks, background screenings, and prepare offer documentation. * Lead onboarding and facilitate New Hire Orientation, delivering policy and benefits education. Employee Engagement & Retention * Champion initiatives that drive employee satisfaction, wellness, and inclusion. * Facilitate stay interviews, new hire check-ins, and pulse surveys to gather feedback and inform action plans. * Act as a point of contact for conflict resolution and workplace concerns, promoting a positive employee experience. * Support retention efforts through coaching, conflict resolution, and proactive relationship-building. Employee Relations & Compliance * Provide guidance on HR-related issues including conduct, corrective action, and performance concerns. * Investigate and document employee relations matters while ensuring compliance with applicable laws and policies. * Support FMLA, ADA, and other leave of absence processes, including documentation and return-to-work coordination. * Ensure accurate processing of garnishments, child support orders, and other employment-related legal notices. Learning & Development * Partner with managers to assess training needs and support the delivery of department-specific and organization-wide programs, to foster a learning culture focused on professional growth. * Coordinate and track delivery of department-specific and organization-wide learning initiatives. * Monitor training compliance and evaluate program effectiveness. Benefits & HRIS Support * Assist employees in understanding benefit offerings, qualifying events, and Open Enrollment. * Coordinate benefit enrollments, changes, terminations, and monthly invoice reconciliation. * Maintain accurate data in the HRIS and support reporting needs related to workforce metrics, turnover, and engagement. * Collaborate with Payroll and Finance on data entry, payroll registers, benefit deductions, and adjustments. HR Tools, Systems & Reporting * Manage and maintain HR tools and trackers, including SharePoint, Freshservice, onboarding and offboarding checklists, and SmartSheets. * Prepare and support internal and external audits. * Ensure timely and accurate documentation of HR transactions and compliance activities. CORE COMPETENCIES Collaboration * Builds effective partnerships across teams; communicates openly and respectfully. Character & Integrity * Maintains confidentiality and demonstrates ethical decision-making in all situations. Organizational Awareness * Understands and supports organizational goals; identifies HR opportunities to add value. Leadership * Models professionalism and inclusiveness, serves as a culture ambassador and role model. QUALIFICATIONS Education & Experience * Associate degree in Human Resources, Business, or related field required; Bachelor's degree preferred. * 3+ years of progressive HR experience, with focus in at least three of the following: recruiting, employee engagement, workforce planning, training, or benefits. * 1 year experience with HRIS systems (e.g., ADP, Paycom) and experience with HR reporting preferred. Skills & Abilities * Excellent interpersonal, coaching, and communication skills. * Strong organizational and analytical skills with attention to detail. * Proficient in Microsoft Office Suite and common HR platforms. TYPICAL WORKING CONDITIONS Quiet to moderate work environment. Reasonable accommodations available for individuals with disabilities. TYPICAL PHYSICAL DEMANDS Frequent use of computer and telephone; prolonged periods of sitting. Occasional walking or lifting. Requires clear verbal communication and ability to read documents and screens. NOTE Family Health Center reserves the right to revise job responsibilities as organizational needs evolve. ACKNOWLEDGMENT Employees affirm their capacity to perform the essential functions of this position with or without reasonable accommodation.

Are you a Physical Therapist Assistant (PTA) that is looking for the perfect opportunity to further your career in home health care? Are you looking for a company that believes in your value, and the need for work/life balance? ProHealth Partners, Inc. currently has part time positions available in the Monroe service territory. Our fun and caring team provides our therapist with valuable resources such as scheduling and documentation support so that you are able to focus on what matters most, patient care. ProHealth Partners is committed to providing the highest standards of Physical, Occupational and Speech therapy for patients in their homes. With our corporate office located in Perrysburg, Ohio, we currently service Northwest, Ohio, the Greater Cleveland, Ohio area, as well as Southeast Michigan. We place a strong value not only on the patients and the agencies we work with but our employees as well. Job Responsibilities Communicating daily with office staff to accept new patients Complete paperwork and turn in payroll. Keeping open communication with patients and home health agencies to promote a positive and caring experience. Facilitating communication with Physical Therapist to manage patient care. Completion of Daily visit notes and complete daily and weekly paperwork. Attend training team meetings as needed. Job Requirements Current Physical Therapist Licensure for state of Michigan Degree in Physical Therapy from an accredited school. Ability to travel to patient's home or facility. Strong communication skills. Home healthcare experience preferred. #IND123

If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. POSITION SUMMARY The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES * Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. * Assesses the healthcare, education and psychosocial needs of the patient/family. * Identifies and maintains relationships with referral and community resources. * Collaborates with dentists, patients, and the healthcare team, as well as community resources. * Triages and resolves concerns for patients calling in. * Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. * Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. * Manages communication related to incoming and outgoing referrals. * Maintains required documentation for all case management activities. * Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. * Maintains records and enters information into database as required. * Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT * Minimum of five (5) years of experience in the dental field as a dental assistant. * Experience working in a dental front office and with dental insurance plans. * Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.

Customer Experience Technician - We Serve. We Grow. We Achieve. Looking to fill: Full Time MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. POSITION SUMMARY: Greets and assists in the registration of patients by providing outstanding quality care to the population served. Verifies patient information, schedules appointments, and collects payments. Accurately enters demographic and insurance/billing information in a timely manner and understands the impact to the patient and organization when missing or inaccurate information is entered. When identified, refers patients to Financial Counselor for financial assistance. Possess the ability to multi-task and quickly recall specific provider requirements for scheduling. The position is located in a high traffic, high volume area, the ideal candidates will be able to focus on such environments. Other duties as assigned. DUTIES AND RESPONSIBILITIES: * As the Center's first point of contact the Customer Experience Technician will skillfully communicate with patients in person and over the phone by quickly screening calls and routing patients to the proper department or person. * Collects current patient demographic information such as name, address, age, persons to notify in case of emergency, and individual or insurance company responsible for payment of bill. * Understands how to use the functions and features of the individual telephones, as well as the functions and features of the facility switchboard and other computer systems. * Performs filing and insurance research. * Explains Family Health Center's regulations regarding payment of accounts. * Assists with patient flow and schedules medical appointments, while using department approved scripting to communicate effectively and consistently with patients. * Responsible for collecting payments and issuing receipts to patients. Tallies receipts and monies at the end of the shift. Understands and complies with the Center's policies governing cash receipts and balance sheet requirements. * Maintains confidentiality and complies to HIPAA regulations in written and oral situations * Oversees the patient waiting area, coordinates patient movement, and reports problems or irregularities to the Manager or other appropriate managers and directors. * Participates in the employee scheduling rotation process in order to provide proper, weekend and evening coverage of the front desk and call center functions. * When applicable, the Customer Experience Technician will provide center-wide translation assistance for the Center's non-English speaking patients * Other duties as assigned. TYPICAL WORKING CONDITIONS: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise level in the work environment is usually quiet. TYPICAL PHYSICAL DEMANDS: * While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel. * Must be able to talk or hear. * The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. * Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. QUALIFICATIONS: * To perform this job successfully, an individual should possess basic computer skills and possess the aptitude to learn additional software as introduced into the job. * Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. * Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: * High school diploma or general education degree (GED) required. * Medical Administrative Assistant certification preferred. * Prefer two plus years of experience in a healthcare setting; or equivalent combination of education and experience. * Bilingual (English and Spanish) desired. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: * Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. * Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. * Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. * Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. * Customer service: Provide support and communicate with patients and staff regarding billing inquiries. * Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative * Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. * Adapts to change, takes responsibility for own actions to advance team goals. * Speaks and writes clearly and persuasively in formal and informal presentations. * Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. * Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. * Gives recognition to others for results. Solid Character * Balances team and individual responsibilities while assessing own strengths and weaknesses. * Exhibits objectivity and openness to others' views. * Welcomes feedback, build positive team spirit, support all team members. * Develop alternative solutions, support and share expertise with other team members while building positive morale. * Demonstrates knowledge of company policies and treats people with respect. * Works ethically and with integrity, to uphold organizational values. * Keeps commitments, shows respect and sensitivity for cultural differences. * Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support * Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. * Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. * Prioritizes and plans work activities while understanding business implications of decisions. * Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. * Displays knowledge of market and competition that aligns with strategic goals. * Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. * Displays passion and optimism while exhibiting confidence in self and others. * Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. * Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. * Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. * Makes self-available to staff, provides regular performance feedback. * Develops individual team member skills and encourages growth. Safety and Security * Promote safety precautions and security measures to ensure the safety of both staff and patients. * Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: * While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. * The employee is frequently required to stand, walk; sit and talk and use hearing to listen. * The employee is occasionally required to reach with hands and arms, stoop and kneel. * The employee must occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: * CPC or CPB certification preferred. * Experience with payer appeals processes. * Knowledge of FQHC policies and requirements. * Exceptional customer service skills. * Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: * Must have a minimum of a high school diploma. * Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. * Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. * Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

About the Role: The Behavioral Health Therapist plays a critical role in providing comprehensive mental health services to individuals and families within the Burdick, L10 community. This position focuses on assessing, diagnosing, and treating a wide range of behavioral and emotional disorders through evidence-based therapeutic interventions. The therapist collaborates closely with multidisciplinary teams to develop personalized treatment plans that promote mental wellness and recovery. By fostering a supportive and empathetic environment, the therapist helps clients build coping skills and resilience to improve their overall quality of life. Ultimately, this role contributes to the broader mission of enhancing community health outcomes through compassionate and effective behavioral health care. Minimum Qualifications: * Master's degree in Social Work, Psychology, Counseling, or a related behavioral health field. * Current licensure or certification as a Licensed Behavioral Health Therapist (e.g., LCSW, LPC, LMFT) in the state of practice. * Demonstrated experience providing clinical therapy to diverse populations with behavioral health needs. * Strong knowledge of evidence-based therapeutic modalities such as Cognitive Behavioral Therapy (CBT) or Dialectical Behavior Therapy (DBT). * Ability to maintain confidentiality and adhere to ethical guidelines in clinical practice. Preferred Qualifications: * Experience working within community health or integrated care settings. * Training or certification in trauma-informed care or substance use disorder treatment. * Bilingual proficiency relevant to the Burdick, L10 community demographics. * Familiarity with electronic health record (EHR) systems and telehealth platforms. * Advanced skills in crisis intervention and de-escalation techniques. Responsibilities: * Conduct thorough clinical assessments to identify behavioral health needs and develop individualized treatment plans. * Provide individual, group, and family therapy sessions using evidence-based therapeutic techniques. * Monitor client progress and adjust treatment approaches as necessary to ensure effective care. * Collaborate with healthcare providers, social workers, and other professionals to coordinate comprehensive care. * Maintain accurate and confidential documentation in compliance with legal and ethical standards. * Participate in case conferences, staff meetings, and ongoing professional development activities. * Educate clients and their families about mental health conditions and coping strategies. Skills: The Behavioral Health Therapist utilizes strong clinical assessment and diagnostic skills daily to identify client needs and develop effective treatment plans. Communication skills are essential for building rapport with clients and collaborating with multidisciplinary teams to ensure coordinated care. Proficiency in evidence-based therapeutic techniques allows the therapist to tailor interventions that promote client progress and resilience. Organizational skills are critical for maintaining detailed, confidential records and managing caseloads efficiently. Additionally, cultural competence and empathy enable the therapist to provide respectful, client-centered care that addresses the unique backgrounds and experiences of each individual. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

Jackson County Medical Care Facility is a 194-bed, Eden Alternative certified home where residents, family members, and Care Partners are actively involved in their care decisions and lifestyle choices, creating a supportive home environment. JCMCF was recognized as one of the top 400 nursing homes in the United States in Newsweek's "Best Nursing Homes" rankings for 2021, 2022, 2023 & 2024, ranking in the top 10 each year! Most recently, JCMCF has been recognized as a Bronze Quality Award winner by the American Healthcare Association (AHCA)! We are currently seeking Occupational Therapist candidates for: PRN/ Casual positions Requirements Possess and maintain PTA (Physical Therapy Assistant) licensure in the State of Michigan Please include License # when applying

Job Description Available! Are you passionate about delivering exceptional patient care and educating clients? We are seeking a friendly, energetic, and organized Licensed Veterinary Technician to join our team and enhance our commitment to expert care and supportive client relationships. Role Overview: As an integral part of our team, you will: Provide thorough client communication and education. Implement treatment plans as recommended by our veterinarians. Collaborate with team members to ensure consistent, high-quality patient care. Perform various tasks to maintain smooth clinic operations. If you thrive in a dynamic, fast-paced environment filled with lovable pets and fantastic pet owners, this is the opportunity for you! Qualifications: Completion of an accredited Veterinary Technician program, resulting in an Associate Degree. Passing the Veterinary Technician National Examination (VTNE) to obtain a license to practice. Genuine passion for patient care and client education. Strong communication skills. Positive, professional attitude. Experience in the veterinary field. Ability to effectively utilize your skills while working collaboratively with your team. What We Offer: Opportunity to work with a dedicated and passionate team. Competitive salary and benefits package. Opportunities for professional growth and development. A fun and supportive work environment with colleagues who care! If you're ready to join a team committed to making a difference in the lives of pets and their families, we want to hear from you! Apply Today!

Department: Finance Reports To: Director of Finance FLSA Status: Exempt, Salary About the Role: Family Health Center is seeking an experienced and dedicated Controller to lead our Accounting Department. This key leadership role is responsible for overseeing the organization's financial operations to ensure compliance, integrity, and efficiency across all accounting functions. The Controller will serve as a strategic partner to the Director of Finance and Chief Financial Officer, supporting financial planning, compliance reporting, audits, and the development of financial policies and procedures. Key Responsibilities: * Oversee general accounting functions including general ledger, accounts payable, cash receipts, financial reporting, provider productivity compensation, grants, investments, and payroll. * Manage and support accounting staff, including hiring, performance management, and professional development. * Ensure accurate and timely preparation of financial statements, cost reports, and grant reports. * Guide financial decision-making by developing and enforcing internal controls and financial policies. * Monitor expenditures and analyze budget performance throughout the fiscal year. * Lead the audit process and serve as the primary financial liaison with external auditors. * Collaborate in the preparation and analysis of the annual budget. * Prepare financial reports for Board of Directors, executive leadership and leaders. * Represent the organization at professional meetings and maintain up-to-date knowledge through professional development. Required Qualifications: * Bachelor's degree in Accounting, Finance, or a related field. * Minimum of five (5) years of direct fiscal management experience, including supervisory responsibilities. * Proficient with Microsoft Office Suite, especially Excel and Outlook. * Strong knowledge of financial management principles and budgetary practices. * Demonstrated ability to lead, manage, and develop a high-performing finance team. Preferred Qualifications: * Master's degree in Accounting or Finance. * CMA, CPA, or equivalent certification. * Experience in a healthcare or nonprofit setting. * Knowledge of government and healthcare fiscal regulations and reporting. * Experience with Sage Intacct, ADP, EPIC, and Microsoft Teams. * Understanding of 457 plans, HSA, and grant management. Key Competencies: * Strong leadership and collaboration skills. * High ethical standards and commitment to organizational values. * Ability to prioritize and plan work effectively. * Excellent communication and interpersonal skills. * Focused on continuous improvement and innovation. Work Environment & Physical Demands: * Standard office environment with moderate noise levels. * Regular use of computer systems and telephone communication. * Occasionally required to lift and/or move up to 25 pounds. Why Join Us? At Family Health Center, we're committed to creating a professional, collaborative, and mission-driven environment where every team member can thrive. As a Controller, you'll play a pivotal role in shaping the financial health of a vital community healthcare provider.

Medical Assistant Supervisor - We Serve. We Grow. We Achieve. MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. POSITION SUMMARY: The Medical Assistant Supervisor, under the direction of the Manager of Clinical Operations, plans and organizes the clinical support staff and their functions for the clinic. It is the responsibility of this position to support the providers in clinical duties, and to support the Manager of Clinical Operations, providing continuity of leadership day-to-day. The Medical Assistant Supervisor acts as a role model, mentor, and resource to the clinical staff to ensure that all standards are maintained and to encourage a team environment. The Medical Assistant Supervisor is involved in assisting the Manager of Clinical Operations in attracting, developing, maintaining, and retraining qualified staff members. Duties may include assisting with hiring, orientation, monitoring and evaluating performance, problem solving, employee counseling, staffing and payroll. The individual is responsible for resolving clinical issues concerning the day-to-day office operations of the clinic. In addition to duties involving practice personnel, the Medical Assistant Supervisor serves as a contact for internal and external customers. He/she is responsible for creating an environment, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This person is responsible for supporting and assisting in achieving clinic and organizational goals. DUTIES AND RESPONSIBILITIES: * Demonstrated ability to work with and lead a variety of people * Demonstrated independent decision making ability and able to work with customers in challenging situations * Knowledge and skill in proper charting methods utilizing the Electronic Health Record (EHR) * Must maintain the highest level of confidentiality and may require the use of significant tact in order to handle sensitive matters * Manages the clinic variability as it occurs responding to changes in staffing levels and patient flow * Other duties as assigned. QUALIFICATIONS: * Exceptional verbal and written communication skills are required. * Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation. * Associates Degree. Bachelor's Degree preferred. * Current Medical Assistant licensure, Certified or Registered, required (must be in good standing and valid in the state of Michigan). * 1-2 years of experience in healthcare leadership or a closely related field, preferred. An equivalent combination of education and experience may be considered. Clinical experience preferred. * CPR/AED certification, required PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: * A majority of time on the job is spent walking and standing with occasional sitting and/or stooping. * At times this position may require weight to be lifted up to 25 pounds. * Full use of hands and arms are needed. * The following types of vision are required: close, distance, peripheral, and depth perception. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this potion. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

The Family Medicine Physician provides high-quality, patient-centered care to individuals of all ages, following Family Health Center's standards and practices. The physician embraces a team-oriented approach to healthcare, working collaboratively with Physician Assistants and Nurse Practitioners, while offering oversight and support as needed. WE SERVE. WE GROW. WE ACHIEVE. The Family Health Center is a federally qualified health center (FQHC) that goes beyond the call of duty to take exceptional care of our community. Through community outreach, medical & dental services, behavioral health management, on-site pharmacy, and so much more. We are there for the members of our community every step of the way. New Grads encouraged to apply!! BENEFITS: * Clinicians of the Family Health Center have the opportunity to apply for up to $50,000 in loan repayment through the National Health Service Loan Repayment Program. * Highly competitive pay * Sign on Bonus * CME Allowance * Excellent (cost-effective) Health Insurance * Vision & Dental Insurance * Company paid Life & accidental death * Company paid long term disability Insurance * Voluntary life, accidental death, short-term disability, and other supplemental offerings * Pre-tax 403(b) retirement plan * Paid Time Off (PTO) * 8 Paid Holidays DUTIES AND RESPONSIBILITIES: * Provides healthcare and health management for patients of all ages * Provides a total assessment of the patient's health status, including systematic health history, a physical examination, and diagnostic testing * Provides skilled observations and health assessments of patients, including history, physical examination, and appropriate interventions and referrals * Provides patient care services appropriate to patient condition and in conjunction with current Joint Commission standards * Diagnoses and treats or appropriately refer to health problems for the patient population. Orders interpret and evaluate diagnostic tests to identify and assess patient's clinical problems and health care needs. * Establishes and facilitates a plan of care related to a patient's identified problems, needs, and strengths, including medication, diet, therapeutic procedures, counseling, education, and teaching needs of patients, families, and groups. * Assess and formulate a plan of care related to preventative, acute, and chronic needs identified by the patient and health care team in a manner that provides continuity of care. It includes coordinating care with patients' primary care physicians (PCP) when identifying and identifying an available PCP when one is not currently designated. * Assesses patient/family learning needs and provides appropriate patient education. * Analyzes reports and findings of tests and examination and diagnoses the condition of the patient. * Determines and prescribes medication, dosage, and schedule, given the patient's condition and allergies. * Discusses any possible side effects of medication or immunization with the patient. * Prescribes and administers vaccinations to immunize patients from infectious diseases. * Promotes health by advising patients about diet, hygiene, and methods for the prevention of disease. * Patients refer to a medical specialist for consultant services when necessary for the patient's well-being. * Documents the patient's visit, including medical history, physical exam, diagnoses, and plan of action * Follows up with patient regarding progress in high risk or emergency cases * Conducts physical examinations to provide the information needed for admission to the school, consideration for jobs, or eligibility for insurance coverage. * Participate in all required departmental and organizational meetings. * Other duties may be assigned. EXPERIENCE/QUALIFICATIONS: * Demonstrated the ability to assess clinical needs and work in an integrated, holistic approach to care, including case management, disease management and/or population health programs. * Experience with office-based surgical procedures. * The ability to work within a high volume of medical practice with multiple interruptions and busy work schedule and respond to urgent and emergent situations. * Knowledge of managed healthcare systems, medical quality assurance and quality improvement, and risk management, * Proven excellence working in an interdisciplinary collaborative team environment. * Effective interpersonal skills, leadership skills, and clinical expertise in inpatient care EDUCATION/CERTIFICATIONS/LICENSES: * Doctor of Medicine or Doctor of Osteopathy degree * Board Certified or Board Eligible in Family Medicine, Internal Medicine, or other comparable training programs * Satisfactory completion of an accredited residency program * Possession of a State of Michigan and Federal Narcotics and Controlled Substance license * Possession of a current license to practice medicine in the State of Michigan Family Health Center has the right to modify the job description's duties and functions based on the organization's needs.

Jackson County Medical Care Facility is a 194-bed, Eden Alternative certified home where residents, family members, and Care Partners are actively involved in their care decisions and lifestyle choices, creating a supportive home environment. JCMCF was recognized as one of the top 400 nursing homes in the United States in Newsweek's "Best Nursing Homes" rankings for 2021, 2022, 2023 & 2024 ranking in the top 10 each year and Best Nursing Homes in Michigan 2025 by U.S. News and World Report! We have a five-star rating for staffing from CMS! JCMCF has been recognized as a Bronze Quality Award winner by the American Healthcare Association (AHCA) in 2023! As a full-time, Social Worker, you would be an integral part of our social work team to advocate and help ensure our residents' choices are honored. Our Social work team consists of 4-5 social workers from various experiences that come together to support our Elders! The position is Monday- Friday with on-call weekends every 4 to 5 weeks. Qualifications (in part): Minimum one year of experience in Long-Term Care is preferred Excellent communication and organization skills Experience with the MDS assessment is preferred Proficiency in multi-tasking Ability to adapt to frequent changes BSW or MSW - Now accepting New Grads! Minimum one year of experience working with elders “Experience with Dementia Care, Activities and Teamwork is essential” “Positivity is a must!” Benefits Health, Dental, and Life Insurance are available upon hire! Defined Benefit Pension plan after 8 years of service Over a $100,000 value over the course of a lifetime. Tuition Reimbursement up to $3,000 a year for approved courses after 6 months of service. Paid Time Off (Based on Full-time status, Part-time status gets 50% of the below amount) Insurance products (available for full and part-time Carepartners) Medical Insurance- Offered through ASR using the HAP PPO network Dental Insurance- Ameritas Vision- Ameritas through VSP $30,000 Life insurance policy through SunLife (no cost to Carepartner) Short-term Disability after 1 year of employment through SunLife (no cost to Carepartner Supplemental Insurance options through Colonial Life Insurance Additional Retirement Savings Program Full-time Required education: Bachelor's required

Jackson County Medical Care Facility is a 194-bed, Eden Alternative certified home where residents, family members, and Care Partners are actively involved in their care decisions and lifestyle choices, creating a supportive home environment. JCMCF was recognized as one of the top 400 nursing homes in the United States in Newsweek's "Best Nursing Homes" rankings for 2021, 2022, 2023 & 2024, ranking in the top 10 each year! JCMCF has also been recognized as a Bronze Quality Award winner by the American Healthcare Association (AHCA) in 2023! We are currently looking for CNA's Full-time 2nd shift (2:00p-10:15p) Benefits: No mandatory overtime for the first 60 days of employment! Overtime (1.5 times your base rate) on hours worked over 8 in a day or 80 hours in a pay period. 10 days of training guaranteed- great for new nurse aides. Want some extra hours? Pick up a premium shift for an extra bonus on top of your regular/overtime pay rate! Competitive Wages starting between $20.26-$21.76 (+$3.40 COVID pay) with no experience and from $21.25-$22.75 (+$3.40 COVID pay) post probation. CNAs with at least 1 year of certified experience start between $21.85-$23.35 (+$3.40 COVID pay) CNAs with at least 3 years of certified experience start between $22.07-$23.57 (+$3.40 COVID pay) Defined Benefit Pension plan after 8 years of service Over a $100,000 value over the course of a lifetime. Tuition Reimbursement up to $3,000 a year for approved courses after 6 months of service. Paid Time Off (Based on Full-Time status, Part-Time status gets 50% of the below amount) 56 hours at 90 days. 52 more hours at 6 months 108 at 1 year anniversary 172 hours at 2 year anniversary and more hours with seniority. Insurances Products (available for full and part-time CareParnters) Medical Insurance-Offered through ASR using the HAP PPO network Starts Day 1 Dental Insurance- Ameritas - Starts Day 1 Vision- Ameritas through VSP - Starts Day 1 $30,000 Life insurance policy through SunLife (no cost to CarePartner) - Starts Day 1 Short-term Disability after 1 year of employment through SunLife (no cost to CarePartner Supplemental Insurance options through Colonial Life Insurance Additional Retirement Savings Program Responsibilities (in part): Provide direct care and personal care services to Elders in the nursing facility. Assist with the Elder's mobility needs by assistance with transferring, positioning, and selected exercises as directed by the Nurse or Restorative/Physical Therapist. Assist with feeding. Complete all elder records and reports in an accurate and timely manner. Demonstrate the ability to organize and complete Elder care activities as described in the Elder Care Plan. Contribute to the professional standards of care. Cooperate with other departments to heighten the quality of Elder care. Contribute to effective Elder care by assisting Elder, families and co-workers to resolve expressed concerns and by demonstrating a positive and helpful attitude. Read and follow all assigned Elder Plan of Care prior to providing care.