Jackson Nurse Professionals jobs in Rochester, NY

VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it's basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. What We Provide Attractive referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Applies mutually shared and lived experiences navigating the systems of care as a caregiver. Serves as a role model, advocate, and mentor for children and families Assists with obtaining and maintaining clients' entitlements, including Medicaid, Public Assistance, SSI as well as assisting with problems related to housing or utilities Interviews clients and significant others, when appropriate, in order to obtain personal histories and to understand the social and emotional factors related to the client's mental health problems Participates in frequent active engagement with families to engage them in receiving services and assists in empowering them to take the steps necessary to maximize their quality of life Develops inventory of resources that will meet the clients' needs as identified in the assessment process Advocates for and assists clients in utilizing adjunctive community resources. Arranges transportation and accompanies clients to appropriate facilities/agencies, as necessary Provides linkage, coordination with, referral to and follow-up with other service providers. Monitors appointments medical facilities, social service agencies or other providers of concrete services Collaborates with interdisciplinary team members to discuss care needs and identify solutions to support clients/consumers/members Attends planning meetings with service providers to coordinate service plans Initiates written (including clinical and progress notes) and verbal communications, and ensures that all patient record keeping is in compliance with agency, state, city and federal requirements Participates in agency and community programs and education, as requested Participates in interdisciplinary team meetings, case conferences, staff meetings, quality assurance meetings, and supervision meetings as required Qualifications Licenses and Certifications: Valid driver's license (i.e., license matching state of residence) required Credentialed family peer advocate preferred Education: Bachelor's Degree in social work, health and human services or a related field preferred Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred Work Experience: Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene. required Bilingual skills may be required as determined by operational needs Pay Range USD $20.98 - USD $26.23 /Hr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Inspire. Lead. Create. Elevate. At our table, food is more than a meal ? it?s an experience. We?re a team driven by passion, creativity, and a deep commitment to serving seriously delicious food with world-class hospitality. We lead with integrity, kindness, and curiosity. We?re ambitious and innovative, yet we never lose sight of the joy that comes from what we do. We take our craft seriously ? but we believe that the best culinary experiences are built on teamwork, laughter, and genuine connection. We?re searching for a Senior Executive Chef who shares that spirit ? a visionary leader who inspires excellence, cultivates creativity, and sets the standard for what hospitality can be. Based in Corning, NY, this role leads a talented national culinary team serving a premier client across 20+ locations in multiple states. From vibrant retail cafés and conference dining to high-end catering and special events, you?ll shape programs that delight guests and elevate the dining experience at every level. The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions. Compensation Data COMPENSATION: The salary range for this position is $90,000 to $120,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. ? ? BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. This role is bonus eligible. Job Responsibilities As the Senior Executive Chef, you?ll: ? Lead with heart, empowering teams to achieve greatness. ? Drive national culinary programming and innovation. ? Set and uphold the standards for quality, consistency, and creativity. ? Foster a culture where passion, excellence, and fun thrive together. Leadership: Is a leader and mentor to our talented and diverse team. Empowers our team members to make decisions in the moment that provide the highest level of service to our guests. Ensures authentic, on-trend and precisely executed culinary standards and techniques. Guarantees unique and diverse local partnerships remain a part of who we are. Is a great communicator, trainer, and celebrator of our people. Ignites a passion and hunger to be the best. A serial multitasker, you will need to be well versed in using technology to simplify daily tasks and enable a world class hospitality experience. Development: Ensures proper operational standards and techniques are in place for all aspects of the program. Manages both culinary and operational teams to ensure quality and safety throughout the portfolio. Meets with both client and site leadership as a liaison regarding all things related to culinary development. Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved. Rewards and recognize employees. Plan and execute team meetings. Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Aggregate and communicate operational and site needs. Financial Performance: Responsible for driving the mark on all areas regarding food, guest experience, safety, sanitation and financials of the business, consistent focus on margin improvement. Forecast, plan, and execute budget set forth by the region. Productivity: Ensure the efficient and profitable business performance of the food program and the optimal utilization of staff and resources. Innovating and developing a leading team for future leaders in our business. Compliance: Maintain compliance with Aramark SAFE food, occupational and environmental safety polices in all operations. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour. Qualifications ? Requires at least 10 years? experience and 3- 5 years in a management role. ? Culinary background required. ? Bachelor's degree or equivalent experience ? Willingness to travel up to 50% of the time. Competencies ? Adaptability ? Stress tolerance ? Decision- making ? Communication ? Planning and organizing ? Flexibility EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references. Travel Med Surg RN Weekly Gross Pay: $1994.00 - $2194.00 Location: Rochester, NY, United States Start date: 12/29/2025 Assignment length: 13 Weeks Minimum years of experience: 2 - previous travel experience is not required Job type: Traveler Shift: Night (3x12) Certifications: BCLS/BLS Titan Medical is looking for travelers to fill a Travel Med Surg position for a 13 week assignment in Rochester, NY! Call Titan for additional details. **************

WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references. Travel Ultrasound Tech Weekly Gross Pay: $1084.00 - $1284.00 Location: Rochester, NY, United States Start date: 12/29/2025 Assignment length: 13 Weeks Minimum years of experience: 2 - previous travel experience is not required Job type: Traveler Shift: Day Certifications: BCLS/BLS - American Heart Association/ARDMS-OB/ARDMS-AB 💡 Ultrasound Tech - Rochester, NY 💰 Pay: $1,284 Gross Weekly 🏥 Facility: Highland Hospital 📅 Start: ASAP | ⏳ Duration: 13 Weeks 🕒 Shift: Days - 2x10s Saturday & Sunday | 8:00 AM - 6:30 PM (20 hrs/week) 📍 Location: Rochester, NY 📞 Contact: Broc Bettell 📲 Call: ************ ext.1052 | 💬 Text: ************** 🩺 Job Requirements & Qualifications • Experience: 2 years required • Setting: Inpatient, Outpatient & ED • Patient Ages: Adolescent → Older Adult • Certifications: - NY State License (Active & Clear) - ARDMS • Skills: - General ultrasound + REQUIRED vascular experience • Travel Requirement: Must live 50+ miles from facility 🗓️ Schedule & Unit Details • Shift: Sat/Sun 8A-6:30P • Hours: 20 per week • Flexibility Required: Must adapt to scheduling needs • First-time travelers: Not specified (assume accepted if all requirements met) ✨ Fun Things To Do in Rochester, NY 🌊 Highland Park & Lamberton Conservatory - great weekend strolls 🎭 Eastman School of Music concerts 🥘 Public Market - local food, produce & baked goods 🎡 Strong Museum of Play - if you love nostalgia & interactive exhibits

Company: Fusion Medical Staffing Job Details Fusion Medical Staffing is seeking a skilled Cardiac Cath Lab RN for a 13-week travel assignment in New York, New York. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: One year's recent experience as a Cath Lab RN Valid RN license in compliance with state regulations Current BLS (AHA/ ARC) Certification Current ACLS Certification Preferred Qualifications: PALS or ENPC Certifications RCIS certification Other certifications and licenses may be required for this position Summary: The Travel Cath Lab RN provides specialized care for patients undergoing cardiac catheterization and interventional treatments. The RN prepares patients for procedures, assists during interventions, and monitors immediate post-procedure recovery. Working closely with cardiologists and cath lab teams, this role requires advanced cardiac care skills, cardiac catheterization skills, strong communication, and the ability to adapt quickly while maintaining strict safety and regulatory standards. Essential Work Functions: Conduct assessment of patients prior to procedures, including reviewing medical history and performing physical exams Assist in positioning patients correctly for the procedure and ensure EKG electrodes and cardiac leads are properly placed Assist physicians during procedures, including the placement of catheters, wires, balloons, stents, structural heart devices, and other cardiac interventions Operate and monitor hemodynamic equipment, recognizing and responding to changes in cardiac rhythms and hemodynamic waveforms Assist in arterial and/or venous sheath removal using closure devices, manual pressure, or mechanical compression, and transport patients to the appropriate recovery area Monitor vital signs, ECG, and hemodynamic parameters during cardiac catheterization and interventional procedure Support post-procedure care, including monitoring patient recovery and ensuring a smooth transition to the next phase of care Maintain and troubleshoot cath lab equipment, ensuring everything is functioning properly and fully stocked for procedures Communicate effectively with team members, patients, families, and physicians to provide seamless care Adhere to hospital safety protocols, infection control guidelines, and regulatory standards Perform other duties as assigned within the scope of practice Required Essential Skills: Critical thinking, service excellence, and good interpersonal communication skills The ability to read, write, and communicate in the English language Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail Sensory - Must possess visual acuity and ability to effectively communicate Benefits Include: Highly competitive pay for travel professionals Comprehensive medical, dental, and vision insurance with first day coverage Paid Time Off (PTO) after 1560 hours Life and Short-term disability offered 401(k) matching Aggressive Refer-a-friend Bonus Program 24/7 recruiter support Reimbursement for licensure and CEUs Why Choose Fusion? At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you - that's why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we're here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel Cath Lab RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb10

VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it's basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. What We Provide Attractive referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Applies mutually shared and lived experiences navigating the systems of care as a caregiver. Serves as a role model, advocate, and mentor for children and families Assists with obtaining and maintaining clients' entitlements, including Medicaid, Public Assistance, SSI as well as assisting with problems related to housing or utilities Interviews clients and significant others, when appropriate, in order to obtain personal histories and to understand the social and emotional factors related to the client's mental health problems Participates in frequent active engagement with families to engage them in receiving services and assists in empowering them to take the steps necessary to maximize their quality of life Develops inventory of resources that will meet the clients' needs as identified in the assessment process Advocates for and assists clients in utilizing adjunctive community resources. Arranges transportation and accompanies clients to appropriate facilities/agencies, as necessary Provides linkage, coordination with, referral to and follow-up with other service providers. Monitors appointments medical facilities, social service agencies or other providers of concrete services Collaborates with interdisciplinary team members to discuss care needs and identify solutions to support clients/consumers/members Attends planning meetings with service providers to coordinate service plans Initiates written (including clinical and progress notes) and verbal communications, and ensures that all patient record keeping is in compliance with agency, state, city and federal requirements Participates in agency and community programs and education, as requested Participates in interdisciplinary team meetings, case conferences, staff meetings, quality assurance meetings, and supervision meetings as required Qualifications Licenses and Certifications: Valid driver's license (i.e., license matching state of residence) required Credentialed family peer advocate preferred Education: Bachelor's Degree in social work, health and human services or a related field preferred Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred Work Experience: Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene. required Bilingual skills may be required as determined by operational needs Pay Range USD $20.98 - USD $26.23 /Hr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success. Requirements 3-5 years of experience in system administration or a similar IT support role Proven experience managing on-site inventory, hardware requests, and vendor coordination Strong Mac experience is essential Expertise in providing white-glove, high-level support In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections) Familiarity with Google Workspace and Microsoft 365 platforms Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms) Experience with Active Directory or Okta for user provisioning and permissions Competency in handling user access requests and security protocols Experience with mobile device management (MDM) and software/hardware installations Ability to assist with conference room technology setup and troubleshooting Responsibilities Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions Provide in-person, white-glove support for end-users' hardware and software issues across various devices Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting Perform routine maintenance, updates, and system checks Document support requests accurately in the ticketing system and ensure timely resolution Escalate complex issues appropriately to specialized support teams as needed

The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. Responsibilities Make field visits to healthcare professionals (HCPs) to share product information, gather insights, and support ongoing engagement efforts. Professionally represent Cipher Pharmaceuticals, delivering sales presentations to HCPs in accordance with company SOPs and sales training. Adhere to all legal and regulatory requirements governing the promotion and sale of pharmaceutical products. Develop and execute a business plan to maximize sales potential within the assigned territory. Successfully complete Cipher's comprehensive sales training program. Build and maintain quality relations with assigned accounts Evaluate and adjust performance to increase prescription sales. Maintain updated and organized account files through contact management. Complete and maintain call reports in compliance with company policy. Perform other related duties as assigned. Qualifications College/University degree. Must live within 30 miles of headquarters with reliable transportation to and from work. Sales experience with a proven track record is a plus. Must pass company security and background checks. Excellent verbal and written communication. Strong problem-solving and analytical skills. Proficiency in computers and digital tools. Ability to lift packages of up to 25 pounds.

Schedule: Full-time Pay Rate: $25/hr Openings: 3-5 Background Requirements: Must pass BRC + drug screen Systems: Epic preferred We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic. Responsibilities: Greet, register, and assist patients during check-in and check-out. Verify insurance eligibility, demographics, and benefits. Enter and update patient information accurately in Epic. Assist with scheduling appointments, referrals, and procedure orders. Provide exceptional customer service to patients, families, and clinicians. Answer phones, respond to inquiries, and ensure timely patient flow. Follow hospital policies, HIPAA regulations, and departmental workflows. Qualifications: 1-2 years of Patient Access, front desk, medical office, or hospital experience. Experience with Epic strongly preferred. Strong customer service background required. Ability to multitask and remain professional during high-volume periods. Excellent communication and data-entry accuracy. Must be willing to work onsite in White Plains Must pass a background check and drug screen.

WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references. Travel MRI Tech Weekly Gross Pay: $2714.00 - $2914.00 Location: Rochester, NY, United States Start date: 1/13/2026 Assignment length: 13 Weeks Minimum years of experience: 2 - previous travel experience is not required Job type: Traveler Shift: Night (4x10) Certifications: ARRT(MR)/BCLS/BLS - American Heart Association Titan Medical is looking for travelers to fill a Travel MRI Tech position for a 13 week assignment in Rochester, NY! Call Titan for additional details. **************

Our client, a retail SaaS provider supporting clients in the fashion industry, is hiring a B2B Help Desk Lead to join their team full-time onsite on Long Island. This role will be responsible for leading and managing two support teams, ensuring operational excellence, efficient issue resolution, and exceptional client satisfaction. This position requires being onsite Monday-Friday, 9:00 AM-6:00 PM as this individual will manage teams who are fully onsite, in-person leadership is critical. Job Duties Include: Lead and manage the Help Desk and Application Support teams, ensuring alignment with company goals and client needs. Oversee team scheduling and shift coverage for the 24/7 Help Desk operation to maintain SLA compliance. Monitor ticket queues and triage issues to ensure appropriate prioritization and timely resolution. Serve as an escalation point for client issues; join calls to communicate ticket status and resolution updates. Manage and mentor support team leads, providing training, feedback, and professional development. Ensure accurate documentation and tracking of client issues in the ticketing system. Collaborate with Development teams on escalated tickets and corrective action initiatives. Audit calls and tickets for quality, accuracy, and adherence to service standards. Prepare and deliver reporting on key support metrics including call volume, SLA performance, and client satisfaction. Work closely with the Product team to stay informed of upcoming features and software updates. Recommend process improvements and operational enhancements to optimize efficiency and service delivery. Provide leadership during rare after-hours or weekend system crises as part of rotational on-call support. Job Qualifications Include: 8+ years of experience in a technical support or customer support function. 3+ years experience in a management role. Prior experience managing support teams within a B2B SaaS environment, B2B experience is a requirement for this role Proven success overseeing onsite support teams with scheduling and shift coverage responsibilities. Strong understanding of retail technology systems (POS, eCommerce, back office). Experience supporting Apple iOS platforms or mobile applications highly preferred. Ability to effectively communicate technical concepts to non-technical clients. Skilled in ticketing systems such as Footprints, Jira, or Confluence (or equivalent). Proficiency in Excel for data tracking, scheduling, and reporting. Demonstrated ability to lead, motivate, and hold teams accountable to performance goals. Salary: $140K + bonus The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

The Project Coordinator role will support Project Delivery on projects within the portfolio. Responsibilities will include governance and reporting and providing information for effective management decision-making. Both waterfall and agile project delivery approaches may be used. Job Functions & Responsibilities Ability to coordinate multiple projects and lead small projects as assigned. Act as the bridge between the business and IT in support of the PM. Support the IT workstream and documents of projects via IT PMO processes, procedures, and tools for assigned projects. Monitor the project schedule and deliverables. Track progress and report updates to the project/program manager. Recognize problems or situations that will or may impact the project delivery. Coordinate the project under the supervision of the project manager. Utilize IT project management methodologies (Agile, Waterfall, hybrid) to drive technical solution delivery. Assist in fulfilling requirements for the IT PMO and IT Governance process. Work collaboratively with project teams, various IT teams, and related business unit staff. Promote and maintain communication between project team members and stakeholders and manage expectations. Prepare correspondence, presentations and/or reports as required. Follow-up on correspondence and outstanding requests for resolution. Assist with the evolution of Project Delivery. Skills Understand the software development process and experience in IT project management methodologies (Agile, Waterfall). Strong and tested project coordinator skills including organization skills, communication skills, daily standups, creation and presentation of data (updates, status, etc.), vendor management. Organized, good communicator, deadline driven, planner, problem solver, and agile. Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards. Superior interpersonal skills to ensure open communication across project teams. Ability to handle broad-based, often complex, communication for internal and/or external audiences. Outstanding record of project coordination success. Intermediate-Advanced Excel, PowerPoint, SharePoint (i.e. M365) skills. Education & Certifications Bachelor's degree in business or technical field. Minimum 3 years of increasing responsible experience, including successfully coordinating various IT projects in a matrixed environment. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Mohammed Mazharuddin Email: *************************************** Internal Id: 25-55019

Network Support Engineer (Right to Hire) The Network Support Engineer contributes to enhancing, securing, and optimizing NYSTEC's hybrid network infrastructure-spanning on-premises and cloud environments. This position is responsible for analyzing and improving the performance of NYSTEC's network systems, managing connectivity across Microsoft Azure and Cisco platforms (including Meraki solutions), and collaborating with IT colleagues to expand network capacity, improve resilience, and ensure secure operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Collaborate with the IT service desk and infrastructure teams on the deployment, configuration, and maintenance of network technologies across cloud and on-prem environments. • Design, install, configure, and support Cisco routers, switches, Meraki access points, and firewalls, as well as Azure virtual networks, VPN gateways, and network security groups (NSGs). • Implement and manage hybrid connectivity solutions such as Azure ExpressRoute, Site-to-Site VPNs, and Meraki SD-WAN for secure and reliable communication between offices and cloud environments. • Monitor and optimize network performance across both Azure virtual networks and on-premises Cisco infrastructure, using tools such as Azure Network Watcher and Meraki Dashboard. • Install, configure, and update network software and firmware; maintain hardware, licenses, and virtual network devices. • Document network topology, configurations, and policies-including Azure resource groups, VNets, and subnets-and maintain detailed runbooks. • Test network protocols, ensure stable and secure server and cloud connectivity, and coordinate changes following best practices. • Enhance network security by implementing and auditing firewall rules, Azure Private Endpoints, and VPN access controls, in collaboration with the information security team. • Evaluate, recommend, and deploy next-generation solutions to improve scalability, availability, and security across Cisco, Meraki, and Azure ecosystems. • Provide technical support and troubleshooting for network incidents, including Azure connectivity issues and Meraki wireless network performance. • Train junior IT staff in network operations, cloud connectivity, and security best practices. • Maintain compliance with industry standards, including Zero Trust Networking and Microsoft Cloud Adoption Framework principles. • Plan network capacity to meet demand in online traffic and remote connectivity. • Manage vendor relationships and coordinate subcontractor activities related to Cisco/Meraki installations or Azure network projects. • Demonstrate the NYSTEC Core Values and Behaviors • Other duties as assigned KNOWLEDGE, SKILLS, and ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the qualifications, knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. • Knowledge and application: Complete knowledge and full understanding of area of specialization, principles, and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position. • Complexity and problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points. • Collaboration and Interaction: Enhances relationships and engages with internal/external partners who may not be familiar with the subject matter. Ability to adapt to differing audiences and advise others on complex matters. • In-depth knowledge of Microsoft Azure networking, including VNets, NSGs, ExpressRoute, VPN Gateway, Private Link, Application Gateway, and Azure Firewall. • Strong expertise in Cisco network administration, including Layer 2/3 switching, routing protocols (EIGRP, OSPF, BGP), and Cisco and Meraki firewalls. • Practical experience with Cisco Meraki cloud-managed networking-configuration, monitoring, and troubleshooting via the Meraki Dashboard. • In-depth understanding of wireless networking concepts, including RF fundamentals, 802.11 protocols, and Wi-Fi security standards. • Proficiency in deploying, configuring, and troubleshooting Cisco and Meraki wireless solutions, including site surveys, controller configuration, and performance tuning. • Ability to design and maintain hybrid network topologies that integrate on-premises systems with cloud infrastructure. • Familiarity with network automation and scripting tools (e.g., PowerShell, Azure CLI, or Python) a plus. • Excellent analytical and troubleshooting skills for complex networking and connectivity issues. • Strong understanding of network security principles, VPN technologies, and identity-based access control. • Excellent communication skills to collaborate across teams and present technical solutions to non-technical audiences. • Possess strong computer skills, including experience using Microsoft applications (e.g., Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent. • Understands NYSTEC's mission, brand mindsets, core values and can put the behaviors into practice • Other duties as assigned. EDUCATION and/or EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related discipline, and at minimum of 5 years of experience as a network support engineer or network administrator. Equivalent combination of education, training, and experience will be considered. CERTIFICATIONS: Cisco Certified Network Associate/Professional (CCNA/CCNP), Microsoft Certified: Azure Network Engineer Associate, and Meraki Solutions Specialist (CMSS) are preferred.

Pay $80,000 + 10% bonus We are seeking a dedicated Application Support Technician to join our support team. In this role, you will be the first point of contact for users requiring assistance with application and technology issues. Your responsibilities will include providing level 1 support, managing tickets, troubleshooting application and desktop issues, and ensuring customer satisfaction through effective problem resolution. This position offers an excellent entry-level opportunity with a growing software company, ideal for professionals interested in gaining experience in financial services technology. Requirements Technical knowledge of Windows 10 & 11 operating systems Proficiency in Microsoft Office suite Strong customer service and client-facing communication skills Ability to communicate clearly and professionally both over the phone and in person Advanced troubleshooting and multi-tasking skills Ability to effectively document and track support issues Financial services background is preferred Responsibilities Serve as the initial contact for user support, providing solutions or escalating issues as needed Verify problem descriptions and gather relevant information to facilitate resolution Walk customers through troubleshooting steps and follow up on issues until resolution Log, track, and manage support tickets within the ticketing system Assist with application support, including user account creation, access management, and troubleshooting Provide desktop support for hardware, software, and peripherals Offer remote assistance via phone, email, and remote-control software Support new hire onboarding with required technologies Ensure timely resolution of support requests and maintain effective communication with users

🔵 CRNA LOCUMS - 7 OPENINGS Rate: $255/hr - All Inclusive Mal-practice with tail coverage Details Start: ASAP Assignment Length: Minimum 6 months (1 year strongly preferred due to onboarding) Credentialing: 40-60 days Schedule: 40 hours/week Flexible shifts: 8s, 10s, or 12s If choosing 12s: must still work minimum 4 days/week (rest can be 8s or 10s) Call: No call required Case Mix: General + Trauma No cardiac, no neuro Peds experience helpful but not required Notes 7 FTE CRNAs needed Strictly full-time only No part-time and no pairing providers together No overtime available for CRNAs or MDs Trauma experience required Why This Assignment? Work at the only academic medical center in Central NY Join a large, structured anesthesia team in a Level I Trauma setting Long-term stability with consistent hours and no call

WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service. From the moment you apply, your recruitment specialist is focused on you-helping you build your profile to increase your chances of landing your perfect assignment. That includes developing your résumé, skills checklist and references. Travel Ultrasound Tech Weekly Gross Pay: $2796.00 - $2996.00 Location: Manhasset, NY, United States Start date: 12/22/2025 Assignment length: 8 Weeks Minimum years of experience: 2 - previous travel experience is not required Job type: Traveler Shift: Day (5x8) Certifications: ARDMS-OB/BCLS/BLS - American Heart Association/ARDMS-AB Titan Medical is looking for travelers to fill a Travel Ultrasound Tech position for a 8 week assignment in Manhasset, NY! Call Titan for additional details. **************

Company: Fusion Medical Staffing Job Details Fusion Medical Staffing is seeking a skilled Cardiac Cath Lab RN for a 13-week travel assignment in Albany, New York. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: One year's recent experience as a Cath Lab RN Valid RN license in compliance with state regulations Current BLS (AHA/ ARC) Certification Current ACLS Certification Preferred Qualifications: PALS or ENPC Certifications RCIS certification Other certifications and licenses may be required for this position Summary: The Travel Cath Lab RN provides specialized care for patients undergoing cardiac catheterization and interventional treatments. The RN prepares patients for procedures, assists during interventions, and monitors immediate post-procedure recovery. Working closely with cardiologists and cath lab teams, this role requires advanced cardiac care skills, cardiac catheterization skills, strong communication, and the ability to adapt quickly while maintaining strict safety and regulatory standards. Essential Work Functions: Conduct assessment of patients prior to procedures, including reviewing medical history and performing physical exams Assist in positioning patients correctly for the procedure and ensure EKG electrodes and cardiac leads are properly placed Assist physicians during procedures, including the placement of catheters, wires, balloons, stents, structural heart devices, and other cardiac interventions Operate and monitor hemodynamic equipment, recognizing and responding to changes in cardiac rhythms and hemodynamic waveforms Assist in arterial and/or venous sheath removal using closure devices, manual pressure, or mechanical compression, and transport patients to the appropriate recovery area Monitor vital signs, ECG, and hemodynamic parameters during cardiac catheterization and interventional procedure Support post-procedure care, including monitoring patient recovery and ensuring a smooth transition to the next phase of care Maintain and troubleshoot cath lab equipment, ensuring everything is functioning properly and fully stocked for procedures Communicate effectively with team members, patients, families, and physicians to provide seamless care Adhere to hospital safety protocols, infection control guidelines, and regulatory standards Perform other duties as assigned within the scope of practice Required Essential Skills: Critical thinking, service excellence, and good interpersonal communication skills The ability to read, write, and communicate in the English language Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail Sensory - Must possess visual acuity and ability to effectively communicate Benefits Include: Highly competitive pay for travel professionals Comprehensive medical, dental, and vision insurance with first day coverage Paid Time Off (PTO) after 1560 hours Life and Short-term disability offered 401(k) matching Aggressive Refer-a-friend Bonus Program 24/7 recruiter support Reimbursement for licensure and CEUs Why Choose Fusion? At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you - that's why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we're here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel Cath Lab RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb11

We're looking for Emergency Room RNs for an immediate travel nurse opening in Rochester, NY. The right RN should have 1-2 years recent acute care experience. Read below for more requirements. As an ER Travel Nurse, you will work with a diverse team of caregivers to appropriately evaluate, triage and implement care using correct procedures and physician instructions. RNs should have experience and skill caring for patients in a fast-paced, urgent and emergency environment. Emergency Room RNs will perform minor medical operations, advise patients and family on illnesses or injuries, and plan long-term care needs. Other responsibilities as an ER Travel Nurse include documenting medical history, checking for any allergies patients might have, obtaining patient vital signs, and monitoring patients' emotional and physical well-being. As an ER Travel Nurse, you should be prepared to perform the following tasks: Provide basic bedside care. Clean and bandage wounds. Provide IV therapy. Maintain supplies and medical equipment. Report suspected abuse to appropriate agencies. ER Travel Nurses should be able to stand and walk for long periods of time, as well as bend, lean and stoop without difficulty. RNs should be able to easily lift 20 pounds. Moving or lifting of patients may require lifting of up to 50 pounds at times. Because of the fast-paced environment, Emergency Room RNs must possess good skills for coping with stress and be able to relate to people of all ages and backgrounds. Requirements*: ACLS, BLS, PALS, 2 Years * Additional certifications may be required before beginning an assignment.

Network Support Engineer (Right to Hire) Open to either the Albany, NY or Rome, NY areas. The Network Support Engineer contributes to enhancing, securing, and optimizing hybrid network infrastructure-spanning on-premises and cloud environments. This position is responsible for analyzing and improving the performance of network systems, managing connectivity across Microsoft Azure and Cisco platforms (including Meraki solutions), and collaborating with IT colleagues to expand network capacity, improve resilience, and ensure secure operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Collaborate with the IT service desk and infrastructure teams on the deployment, configuration, and maintenance of network technologies across cloud and on-prem environments. • Design, install, configure, and support Cisco routers, switches, Meraki access points, and firewalls, as well as Azure virtual networks, VPN gateways, and network security groups (NSGs). • Implement and manage hybrid connectivity solutions such as Azure ExpressRoute, Site-to-Site VPNs, and Meraki SD-WAN for secure and reliable communication between offices and cloud environments. • Monitor and optimize network performance across both Azure virtual networks and on-premises Cisco infrastructure, using tools such as Azure Network Watcher and Meraki Dashboard. • Install, configure, and update network software and firmware; maintain hardware, licenses, and virtual network devices. • Document network topology, configurations, and policies-including Azure resource groups, VNets, and subnets-and maintain detailed runbooks. • Test network protocols, ensure stable and secure server and cloud connectivity, and coordinate changes following best practices. • Enhance network security by implementing and auditing firewall rules, Azure Private Endpoints, and VPN access controls, in collaboration with the information security team. • Evaluate, recommend, and deploy next-generation solutions to improve scalability, availability, and security across Cisco, Meraki, and Azure ecosystems. • Provide technical support and troubleshooting for network incidents, including Azure connectivity issues and Meraki wireless network performance. • Train junior IT staff in network operations, cloud connectivity, and security best practices. • Maintain compliance with industry standards, including Zero Trust Networking and Microsoft Cloud Adoption Framework principles. • Plan network capacity to meet demand in online traffic and remote connectivity. • Manage vendor relationships and coordinate subcontractor activities related to Cisco/Meraki installations or Azure network projects. KNOWLEDGE, SKILLS, and ABILITIES: • In-depth knowledge of Microsoft Azure networking, including VNets, NSGs, ExpressRoute, VPN Gateway, Private Link, Application Gateway, and Azure Firewall. • Strong expertise in Cisco network administration, including Layer 2/3 switching, routing protocols (EIGRP, OSPF, BGP), and Cisco and Meraki firewalls. • Practical experience with Cisco Meraki cloud-managed networking-configuration, monitoring, and troubleshooting via the Meraki Dashboard. • In-depth understanding of wireless networking concepts, including RF fundamentals, 802.11 protocols, and Wi-Fi security standards. • Proficiency in deploying, configuring, and troubleshooting Cisco and Meraki wireless solutions, including site surveys, controller configuration, and performance tuning. • Ability to design and maintain hybrid network topologies that integrate on-premises systems with cloud infrastructure. • Familiarity with network automation and scripting tools (e.g., PowerShell, Azure CLI, or Python) a plus. • Excellent analytical and troubleshooting skills for complex networking and connectivity issues. Strong understanding of network security principles, VPN technologies, and identity-based access control. • Possess strong computer skills, including experience using Microsoft applications (e.g., Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent. EDUCATION and/or EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related discipline, and at minimum of 5 years of experience as a network support engineer or network administrator. Equivalent combination of education, training, and experience will be considered. CERTIFICATIONS: Cisco Certified Network Associate/Professional (CCNA/CCNP), Microsoft Certified: Azure Network Engineer Associate, and Meraki Solutions Specialist (CMSS) are preferred.