Jackson Rancheria Casino Resort jobs - 131 jobs

Provide 24/7 advanced to expert level support of the enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices including the ability to identify, research, and resolve technical problems. Manage software installation and upgrades projects. SQL supports mission-critical gaming and casino systems by providing full-stack application and database support. This role focuses on MS SQL Server scripting, stored procedure administration, performance troubleshooting. Make recommendations for improvements to current systems based on information gathered from end user surveys, trending reports, and system and application analysis. Install, configure, troubleshoot, and maintain operating systems, application software, and related utilities to provide efficient and reliable system operation. Provide coordination of network and PC support solutions and project management. Perform system and application analysis to improve performance and security. Create procedure, manual and documentation for use in the IT support structure. Provide administration of gaming, hospitality, point of sales, accounting/financial, various casino, back of house, and tribal applications. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Requires 24/7 on call phone support when assigned to include the use of discretion and independent judgment with respect to decision making that affects all areas of IT support. Perform system and application analysis including consulting with users to determine functional specifications and providing a recommendation to improve performance and security. Identify opportunities that can improve efficiency of business processes. Drawing up specific proposals for modified or replacement systems. User Acceptance Testing (UAT) Validates results by testing programs and systems. Ensures operation by training client personnel; providing support. Coordinate and manage projects related to software installation and upgrade. Perform advanced to expert level administrative system and application support which may include gaming systems, non-gaming, accounting/financial systems, various casino and back of house, and tribal systems and applications. Provide operational support for casino management, gaming, loyalty, and financial systems. Develop, maintain, and troubleshoot Transact-Structured Query Language (T-SQL) scripts and stored procedures. Analyze SQL Server logs, application logs, and system metrics to resolve incidents. Support performance tuning and query optimization for high-volume transactional systems. Perform safe data corrections using approved change and audit procedures. Assist with basic SQL Server administration including backups, monitoring, and job review. Experience supporting SQL Server in production environments. Perform advanced administration of Active Directory, email, and various application user accounts. Communicating and coordinating scheduled maintenance and downtime with internal customers. Respond to incidents and create service requests using the service desk tracking system. Prepare and maintain manuals and documentation for IT support (i.e., desktop procedures, end-user help guidelines, trouble-shooting guides and hardware and application installation procedures). Install, configure, troubleshoot, and maintain network connected hardware and software, including peripherals, laptop and desktop PC, printers, kiosks, and miscellaneous devices. Assist with compliance efforts pertaining to the Minimum Internal Control Standards for IT requirements. Assist with Change Management and Disaster Recovery Plan and testing. This includes policy, procedures, and documentation in accordance to JRCR TGA, NIGC MICS, and industry standards. Assist with the design and implementation of desktop deployments and operating system upgrades. Assist with the coordination of third-party maintenance for enterprise level hardware and software. Assist with IT procurement and product review. Qualifications EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED), A.S. or equivalent in Technical Institution (Two-year degree). Four-year degree in Computer Science or equivalent years of experience 3-4 years' experience in the field or a related area The individual should have Microsoft certification or equivalent experience with current Windows Server, and Windows enterprise environments. Pay range: $78,500 to $102,000 per year *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Are you a hands-on leader with strong technical skills and a passion for keeping operations running smoothly? We're looking for a Facilities Supervisor to oversee maintenance functions and ensure our property meets the highest standards of safety and efficiency. What We're Looking For: Experience in commercial construction and building systems. Technical ability in HVAC/R, electrical, mechanical, carpentry, painting (you don't need all, but a solid foundation is key). Ability to read blueprints and interpret technical documents. Strong organizational and interpersonal skills with the ability to communicate effectively with leadership and team members. Proven ability to lead and supervise maintenance teams, ensuring safety and compliance. Knowledge of mechanical, electrical, plumbing, and commercial flooring practices. Required Qualifications: High school diploma or GED. Completion of a journeyman apprenticeship or trade certification in HVAC/R, Electrical, Mechanical, or Carpentry OR 5+ years of experience in kitchen equipment maintenance OR 2+ years of supervisory experience in a maintenance field. Must obtain and maintain a Gaming License from the Tribal Gaming Agency. Must pass drug screening and applicable skill testing. Ability to lift up to 100 lbs and work in varying conditions (indoor/outdoor, extreme temperatures). Flexible to work any shift in a 24/7 environment. Preferred Qualifications: Bilingual (English/Spanish). College or trade school training in HVAC/R, Electrical, or Mechanics. Previous experience in a tribal enterprise or gaming environment. Demonstrated coaching and leadership skills. Compensation & Benefits: Starting pay: $78,000 annually plus bonuses Competitive benefits package including health, dental, vision, 401K and more. If you're ready to bring your expertise and leadership to a dynamic environment, apply today and join a team that values safety, quality, and guest satisfaction!

To safeguard Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry, as well as maintain a controlled environment by performing escorts and public safety functions as follows: Essential Duties and Responsibilities include: Provides general public safety services for the protection of tribal members, tribal property, guests, and employees. Performs all Public Safety Officer duties as needed. Safeguard money, chips, and assets transported to and from the gaming facility, video facsimile, and cashier/cage departments. Inspect assigned areas for public safety and/or safety breaches and report any potential situations to the supervisor. Informs emergency first responders in case of fire, presence of unauthorized persons, or other foreseen emergencies. Supervises all Public Safety Officers in assigned areas and on the floor and provides support to all officers handling incidents. Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities. Investigate and record all unusual occurrences and incidents within the gaming facility. Regulates vehicle and pedestrian traffic at Casino to maintain orderly flow. Promotes superior customer service. Performs dispatch duties including but not limited to: -monitors activities on radio and surveillance equipment and silent alarm system -receives and records incoming and outgoing calls on telephone and radio -dispatches appropriate staff and equipment during routine and emergency calls for service -relays questions or instructions from remote units -coordinates all police, fire, ambulance, and other emergency activities -issues and receives public safety passes and maintains visitor log Possesses knowledge of Casino services and promotions and the location thereof. May be required to carry a weapon as instructed by the Director of Public Safety. Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company. Supervisory Responsibilities: Supervises all Public Safety Officers in assigned areas and on the floor, and provides support to all officers handling incidents. The Corporal reports to the Sergeant, and in the absence of the Sergeant, the Corporal will report to the Captain. Requirements Must be 21 years of age or older. Must have a High School Diploma or GED/equivalent. Must possess a valid CA Driver's License. Must possess a State of California Guard Card and be able to obtain a gaming license. Firearm, Baton, and Pepper Spray certification required. Should have two years of experience as a public safety officer in a high-volume, complex casino environment or three years of experience in security or law enforcement outside of the casino industry. Report writing experience. Any FEMA certifications are a plus. The employee must occasionally lift and/or move up to 50 pounds. Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise. While performing the duties of this job, the employee is occasionally exposed to wet/or humid conditions and extreme cold (air conditioning) or extreme heat. The noise level in the work environment is usually loud. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. The Casino is a gaming facility and is not a smoke-free environment.

The Labor Relations Specialist assists in planning, and coordination of labor relations activities. Analyzes and interprets collective bargaining agreements, labor relations policies and practices. Support Labor Relations functions including, but not limited to Team Member investigations, grievance procedures, unemployment claims and hearings, and due process meetings. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Essential Functions: 1. Practice, support, and promote Thunder Valley Casino Resort's “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times. 2. Prepare and analyze HR reports, and work with Manager of Labor Relations to respond to data requests associated to collective bargaining agreements. 3. Field face-to-face and phone inquiries from Team Members and/or their representative. 4. Support Team Member investigations by gathering evidence, collecting statements, and scheduling meetings. 5. Prepare company correspondences sent to Team Members and/or their representatives that are associated with the collective bargaining agreement issues. 6. Maintain files and records associated with company collective bargaining agreements. 7. Compile and analyze data required for investigations and grievances. 8. Perform duties at Human Resources front desk as scheduled. 9. Support other Human Resources functions as needed. Qualifications Minimum Qualifications: 1. Two (2) years of work experience in a Human Resources position. Prior experience in unionized environment is preferred. 2. High school diploma or equivalent. College degree preferred. 3. Familiarity with federal and state labor laws. 4. Computer proficiency including experience working with various web browsers, Microsoft Excel, Work, and Outlook. 5. Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form. 6. Service-oriented demeanor and ability work directly with all Team Members at the property. 7. Strong listening and critical thinking skills. 8. Ability to maintain confidentiality of all Team Member accounts and records. 9. Ability to effectively manage multiple projects simultaneously. 10. Ability to adjust work schedule and work weekends and holidays when necessary. 11. Must be at least 21 years of age. 12. Must be able to obtain UAIC Tribal Gaming License. Physical Requirements: 1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. 2. Ability to communicate on the telephone and in person with internal and external Guests. 3. Ability to sit for prolonged time periods. 4. Ability to view a computer monitor for prolonged time periods. 5. Must be able to lift 25 lbs. 6. Manual dexterity to operate job related equipment.

Performs and will set up and install media equipment such as LCD projectors, speakers, TVs, video monitors, and cameras. Technicians are integral members of the organization's community as they work to support CBCI/FSRC's mission and vision. Essential Duties and Responsibilities include: • Installation, service, testing, troubleshooting, or programming of numerous Audio-Visual Systems. • Oversee operations and maintenance of systems in Entertainment venues as needed. • Coordinate with other departments and internal/external guests to ensure all AV needs are met, and events occur without incident. • Site certification of all new and relocated video conference systems. • Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedures, including morning, evening, monthly, and lamp life checks. • Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly. • Carry out all power down/up when required, usually involving out-of-hours overtime commitments. • Maintain an accurate portable AV equipment asset inventory. • Managing designated videoconference & audio-visual facilities, systems maintenance, operations, and administration of client standards of video, audio, and web conferencing services. • Program and update Monitors and adjust Television programming, music selections, and in-house programming in public and back-of-house areas. • Ability to work effectively under pressure and often independently. • Establishing and maintaining effective working relationships. • All other duties as assigned. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company. Supervisory Responsibilities: This position does not have supervisory responsibilities. Requirements Must be 21 years of age or older Must have a High School Diploma or GED/equivalent. Associate's Degree of Certification from a Technical Institute preferred. Minimum 5 -7 years of experience in a position with similar responsibilities. Excellent technical knowledge of teleconferencing, presentation, and other AV hardware. Mechanically and electronically inclined. Ability to operate tools, components, and peripheral accessories. Able to read and understand technical manuals, procedural documentation, and OEM guides. Ability to work in a very fast-paced and dynamic environment. Excellent oral and written communication skills are required. Ability to quickly adapt to changing needs, infrastructure, and evolving business practices. Ability to create and maintain technical and functional documentation. Working knowledge of audio and visual conference room equipment. Experience on multiple operating system platforms (Windows and/or Mac). Data/LCD & HD projection, sound, integrated control systems and video conferencing, telephone conferencing equipment, and presentation software. ISDN, VoIP, and other telecommunications networks and equivalent. Excellent customer relations skills. Qualifications: Working knowledge of audio, video, control, and communication systems is required. Strong background in electronics and low-voltage integration or solid job history/tenure working for an established A/V contractor. Audio, video conferencing, or control equipment manufacturer certifications are a plus. Physical Demands: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Work Environment: While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, high altitudes, precarious places, extreme heat/cold, and risk of electrical shock. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

Responsible for promoting the success of the Players Club, Promotions and Special Events by assisting guests through the membership process, explaining the benefits of membership and providing excellent guest service and support to the casino floor. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines, and good judgment to perform the functions of the job. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Establish new guests with Players Club membership and aid in maintaining and updating guest accounts as needed. Responsible for signing up new players in the Players Club. At times may be directed to work on the casino floor including but not limited to; making contact with guests to reprint Players Club Cards, printing comps, signing-up new card memberships, promotional events and giveaways. Promotes the success of the Players Club by explaining this marketing tool to guests, issuing membership cards, and demonstrating the various methods of use. Record information on new guests and updates computer files as needed. Evaluate and identify guests for participation with casino floor promotions. Participates in the preparation and execution of all Promotions and Special Events including tournaments, drawings, and parties. Work within a team to ensure that all items needed to carry out the promotion and/or special event are in the appropriate place in a timely manner. Responsible for adhering to established cash control policies and procedures. Responsible for issuing appropriate prizes (cash and/or Moreplay) to guests. Perform on stage while utilizing a microphone for announcements, wearing a costume based on the theme of the promotion. Interact with internal and external guests while establishing a rapport and answering general questions on the casino floor. Maintain detailed knowledge of all promotions and special events to effectively explain them to guests. Maintain a maximum level of high energy along with a positive and upbeat attitude. Responsible for always providing 10-4-10 service to guests by exceeding guest needs and expectations. Create a WOW factor for all guest interactions. Operate office equipment including computer, copier, fax machines and calculators, using 10-key as needed. Provide new ideas for ongoing promotions and special events. Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary. Maintain a working knowledge of the Players Club to effectively explain all aspects to guests. Assists guests with reservations for restaurants, hotel, etc. Facilitates the effective flow of information by attending regularly scheduled departmental meetings. Routinely inspect stock of Players Club printed materials and restock same, as needed. Issue complimentaries for guests when an appropriate level of play has been established. Assist the Player Development team with answering general questions and providing information as needed. Flexibility and adaptability to a changing clientele and environment. Maintains a working knowledge of company facilities, as well as special events on property, to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner. Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: High school diploma or GED equivalent. Must possess and demonstrate a positive attitude. Must possess and demonstrate a willingness to learn and have the ability to follow instructions and directions. Ability to work within a team-centered work environment. Must possess excellent communication and organizational skills. Demonstrated proficiency in Microsoft Word. Neat penmanship Ability to speak and understand the English language. Ability to write routine reports and correspondence. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring to established guidelines and policies and procedures. Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities, and tasks. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must use good judgment when providing information to our guests and maintain positive guest relations at all times. Responsible for maintaining a consistent, regular attendance record. Responsible for conducting all responsibilities in a professional and ethical manner. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: Bi-lingual in English and another language. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading, and reviewing reports and policies, operating data processing equipment and other essential job functions. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is regularly required to sit and use hands to manipulate, handle, or feel. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must frequently lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Working Conditions: The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to secondhand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Other Information: Native American hiring preference applies. This does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. Management has the right to revise this at any time. The job description is not a contract for employment.

Carry out the policies of the department and company. Responsible for preparation of food items according to specified standards. Assist in all areas of kitchen production. Help maintain proper sanitation in all areas. Help stock and rotate product. Essential Duties and Responsibilities include: Advanced knowledge of food products and preparation. Able to maintain proper use, cleaning and handling of all equipment and product. Can assist in any area of kitchen as needed. Knowledge of fine pastry, production baking and other cooking preparations required. Knowledge of basic bread and bread production. Knowledge of kitchen and storage rotation. Must ensure the highest degree of sanitation is kept to at all times. Must maintain proper uniform and nametag at all times. Other job-related duties as assigned. Prior pastry & baking experience preferred. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company. Supervisory Responsibilities: This position does not have supervisory responsibilities. Requirements Basic knife handling skills. Basic baking knowledge. Basic math skills. Written and verbal understanding of English. Must be 18 years or older. Sanitation certificate and/or serv safe license required. Must be able to lift and carry up to 50 lbs. Must be able to work a flexible schedule. Work Environment: Work entails various conditions of noise levels, temperature, illumination, air quality, crowding, balance and handling of sharp and hot objects. Long hours with over time required at times. Work requires knowledge and use of chemicals and electrical equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke.

The Security Officer is responsible for properly executing security duties on assigned shift to adequately protect the life and property of guests, Team Members and the company's property. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and very good judgment to perform the functions of the job. The Security Officer will perform job duties under strict policies and regulations. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Utilizes computer to generate necessary written reports regarding security-related incidents involving guests, Team Members and/or the facility or property. Escorts and observes guests and Team Members to ensure their safety and protection. Identifies potential safety hazards and report them to management for proper resolution. Becomes familiar with hazardous materials used on property and all applicable laws, rules and regulations regarding hazardous materials. Acts as a Dispatcher during emergency situations and coordinates solutions during this time. Informs outside agencies of any unusual or suspicious situations on property. Operates company vehicles as directed to do so. Ensures safe transportation of company moneys and gaming tokens; assists in the opening and closing of the gaming tables. Maintains a series of keys, accessing locked areas as necessary. Accepts identification from all persons who appear to be under the legal age to ensure compliance with state and federal gaming regulations. Facilitates the flow of information by attending regularly scheduled departmental meetings. Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: High school diploma or GED equivalent. Possession of valid California Driver License and a good driving record. Must be insurable by Valley View Casino & Hotel's insurance policy. Ability to acquire guard card within 90 days of hire date and maintain the required proprietary guard card. Demonstrated proficiency in Microsoft Word and computer skills. Ability to understand oral and verbal communication while using Valley View Casino & Hotel's communication tools which include but are not limited to radios, cell phones, and/ or email. Ability to speak and understand the English language. Ability to write routine reports and correspondence. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures. Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must use good judgment when providing information to our guests and maintain positive guest relations at all times. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: Previous experience in law enforcement or gaming security. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is occasionally required to sit and use hands to manipulate, handle, or feel. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Working Conditions: The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles. The Team Member is occasionally subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is regularly subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. Management has the right to revise this at any time. The job description is not a contract for employment.

Full-time Description The RV Resort is part of the Pechanga experience and is a hospitality enterprise. The Guest Services Attendant (GSA) is responsible for creating a memorable experience for all guests. This includes indoor and outdoor tasks such as welcoming guests, processing reservations (over the phone and in person), patrolling the sites, and maintaining the cleanliness of the property, while providing excellent guest service. This position requires the individual to have great attendance and be flexible to work all shifts, including weekends and holidays to support the operation 365 days a year. Pechanga Service Agreement: RV Resort Guest Services Attendants are at the forefront of customer service. Positive interactions with guests ensure repeat business in the future. Welcoming an incoming guest with a friendly smile and warm greeting goes a long way and assures they leave the premises with a positive impression of the company. Team Members should treat guests with respect, and make it clear that their business is appreciated. Duties and Responsibilities: Assists RV Resort guests with check-in/check-out process, books reservations (sites and clubhouse) processes payments, and posts charges using software system (RMS and Micros). Acknowledges every customer with exceptional and courteous customer service. Maintains complete knowledge of site types and locations, amenities, rates, discounts, availability, special packages, promotions, concerts, and upcoming events at Pechanga Resort Casino. Performs administrative work with accuracy including filing of various documents and guest agreements. Responds to guest requests promptly, efficiently, and courteously. Creates reports and operates cash register, computer, fax and copy machines. Completes open and closing shift duties including preparing cash register, site checks, reconciling transactions (cash and credit) and contacting guests regarding their outstanding balances. Performs pre and post site patrols to welcome and engage guests, and ensure guests are enjoying the property, as well as adhering to resort policy. Creates, maintains, and submits a daily activity log. Responds to guest requests (unlocks/locks sewer dump station, prepares propane tanks, unlocks BBQ, cleans and disposes of dog waste, performs landscaping). Maintains organization and cleanliness of the property at all times (inside and outside sites, dog park, guest amenity area, and pool) and addresses/resolves any issues that may arise. Performs all other duties and projects as assigned. Requirements Education and Experience: High School Diploma or general education degree (GED) required. Minimum of one (1) year hospitality, retail, or related experience. Cash handling experience preferred. Attention to detail and problem-solving skills. Great interpersonal and organizational skills. Strong written and verbal communication. Basic math skills.

Full-time Description Pechanga Auto Detail Shop is part of the Pechanga Gas Station and Mini Mart. The Auto Detailer is responsible for providing excellent service and support to the operation which is open seven days a week. The Auto Detailer performs daily tasks on automobiles and recreational vehicles according to company standards or client specifications which may include performing detail inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, deodorizing interiors and keeping records related to gas levels and the condition of the vehicle. This position requires the individual to have great attendance and be flexible to work all day shifts. Pechanga Service Agreement: Pechanga Auto Detailers are at the forefront of customer service. Positive interactions with customers ensure repeat business in the future. Welcoming an incoming customer with a friendly smile and warm greeting goes a long way and assures they leave the premises with a positive impression of the company. Team Members should treat customers with respect, and make it clear that their business is appreciated. Duties and Responsibilities: Maintain organization and cleanliness of the property at all times (inside and outside the Detail shop, the pump islands, car wash area, propane station, landscaping, driveways, back patio, parking lot, register area, and breakroom). Adhere to Company Policies and Procedures. Accountable for the use and care of controlled property equipment (keys and radios). Carries out the daily operations of the Detail shop. Books appointments Performs transactions on POS system. Troubleshoots detail equipment when issues arise. Acknowledges every customer with exceptional and courteous customer service. Establishes and maintain cooperative and effective working relationships with team members. Immediately reports any suspicious activity including counterfeit currency, potential theft and safety or emergency concerns to management if/when they occur. Performs pre- and post- service inspections: Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, loose parts and poor mechanical operation prior to service and inspects vehicle's detail service after completion. Operates buffers, steamers, hoses, vacuums, and other equipment to meet service expectations. Cleans, washes, and dries interiors and exteriors by hand or with light machinery or tools Shampoos and deodorizes carpets, conditions leather, buffs and waxes exteriors. Uses cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles. Applies dressing on tires and tire wells. Cleans engine and engine bay compartment. Keeps accurate records of vehicle's condition. Operates all tools in a safe manner. Moves and parks vehicles. Responds to client inquiries and follows through with excellent service. Checks in supply vendors and ensure all deliveries are properly received, counted and checked for quality. Assists Gas Station with dispensing propane and monitoring car wash operations Performs other duties as assigned Requirements Education and Experience: Must be twenty-one (21) years of age. Minimum of one (1) years detailing or related experience required. Must have valid driver's license with no restrictions and must be able to operate manual and automatic transmission vehicles. Ability to perform basic mathematical computations. Point-of-service experience is a plus

The Steakhouse Bus Person will assist in providing a superior dining experience to Guests of Thunder Valley Casino Resort by ensuring timely and friendly service. The Bus Person is primarily responsible for clearing and setting tables in the restaurant. The Bus Person is responsible for setting up bus stations with ice, coffee, tea, plates, silverware, water pitchers, glasses, and cups, as well as for cleaning that bus station continuously. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Essential Functions: 1. Practice, support, and promote Thunder Valley Casino Resort's “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times. 2. Set place settings on table, applying knowledge of different eating utensils as well as items included in a fine dining table setting. 3. Set up and clean bus stations. 4. Fill ice water pitchers. 5. Prepare and serve beverages for Guests such as coffee, tea, soda, and water. 6. Slice bread, putting it into oven and placing into a basket. 7. Set up butter dishes and deliver to table. 8. Retrieve wine glasses from back storage areas. 9. Return trays of glasses and putting them away at station. 10. Transport trays with dishes to back area. 11. Polish silverware. 12. Maintain the restock area with clean silverware, napkins, and to-go containers. 13. Clear tables, and clean properly with sanitized towel before resetting. Wipe down chairs and booth seats. 14. Wipe down condiments are return to appropriate locations. 15. Clean water spills, food stains, and dirt and debris from tables and floors. 16. Maintain proper sanitation buckets in bus stations. 17. Deliver dirty dishes, glassware, and flatware to dish area. 18. Scrape plates, and load glasses and flatware in racks for washing. 19. Maintain a clean and organized bus cart. 20. Sweep under tables with broom and dust pan when needed. 21. Follow established side work and other duties assigned by management. 22. Refill drinking glasses with water, and deliver food items to tables as needed. 23. Ensure that all health and safety procedures are followed and adhered to at all times. Qualifications Minimum Qualifications: 1. High school diploma or equivalent education preferred. 2. Prior restaurant experience is preferred. 3. Must be able to communicate effectively with Guests, Team Members, and management in both written and verbal form. 4. At least 18 years of age. 5. Ability to obtain UAIC Tribal Gaming License. Physical Requirements: 1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols. 2. Requires ability to bend and reach for supplies and equipment and push carts. 3. Ability to lift and move up to 50 lbs. 4. Ability to stand and walk for the duration of shift. 5. Manual dexterity to operate job related equipment.

The Associate Project Manager will assist the Director with planning, scheduling, coordination and control of the projects from inception to include all pre-construction until the project is transitioned to the Construction team. They will assist with the overall design and preconstruction process for assigned projects. For some assignments, may serve as the owner's representative/project manager and coordinating project goals with outside contractors, vendors and consultants during the construction phase. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Assist in project planning, budgeting, scheduling and identification of resources needed. This includes project accounting functions including managing the budget, tracking/managing costs and minimizing exposure and risk in the project. Assist in preparing contracts and negotiate revisions, changes and additions to contractual agreements with architects, suppliers and subcontractors. Assist in developing specifications for construction, repair and modification projects for the purpose of providing them to architects, sub-contractors etc. for selection and awarding of contracts. Assist in composing/editing Requests for Proposals and Requests for Quotes. Prepare bid analyses and vendor recommendation for approval and contracting. Preparing conceptual and detailed cost estimates from schematic or feasibility-level documentation. Develop variance summaries between estimates and value engineering studies. Participate and often lead the preparation and presentation of cost / budget information to project stakeholders. Facilitate value engineering sessions with the project team, including external consultants/vendors Reviewing construction contracts to identify key insurance and damages clauses. Prepare meeting agendas, take/distribute meeting notes, participate/lead Pre-Construction and OAC meetings. Review, approve/deny payment applications and invoices. Prepare project scoping documents with input from project stakeholders. Complete QA/QC reviews of technical documentation prepared by third parties. Facilitate and/or attend job site meetings. Qualifications Experience in construction process, including architecture and civil project design. General knowledge of Construction law, practices, and procedures. Knowledge regarding materials and methods involved in the construction of buildings or other structures, including utilities and roads. Knowledge of pertinent building, plumbing, mechanical, electrical, fire, energy, accessibility and zoning codes and ordinances and the agencies that have jurisdiction. Proficiency with reading project plans, specs, contracts, purchase orders, change orders, etc. The preferred candidate would have a degree in Construction Management, Architecture, Civil Engineering and a minimum of 5 years of Project Management experience. Pay range: $29.00- $37.70 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Facilities Supervisor is responsible for implementing and ensuring that the operations of Maintenance Team Members are efficient and productive in completing assigned projects and duties in compliance with Company standards. Team Member will work independently under minimal supervision. This position will rely on extensive experience and very good judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Responsible for the overall management of the maintenance functions in the absence of the Facilities Manager. Takes direction from the Facilities Manager on establishing, prioritizing daily work and tasks for team members under span of control. Oversees the working conditions and ensures the safety of all team members under span of control. Demonstrates and oversees safe work procedures and equipment operation by Valley View Casino & Hotel team members. Responsible for implementing safety programs to ensure all team members and guests are provided a safe, hazard free establishment. Maintains all mechanical equipment in working conditions, ensuring all worn parts are replaced and maintaining parts inventory stock. Responsible for the improving the quality of work and efficiency of team members under span of control. Responsible for ensuring that all general maintenance and repairs of minor problems throughout the property are promptly and correctly done. Supervises the routine preventative maintenance of all duties assigned to team members. Reviews facilities requests, resolves complaints, concerns and operational / technical problems, and reports major issues. Ensures adherence to all OSHA regulations and internal safety policies and procedures. Drafts and recommends maintenance schedules, productivity, quality standards and safety procedures; recommends solutions to operational and technical problems. Inspects work in progress and upon completion for compliance with work plans. Assists in coordinating work projects with other departments if needed. Operates a company vehicle to perform Valley View Casino & Hotel related business. May serve as department representative at meetings. Conducts daily inspections of property and project areas to ensure efficient operations and to trouble shoot any problems or breakdowns. Responsible for conducting all responsibilities in a professional and ethical manner. Responsible for maintaining a consistent, regular attendance record. Supervisory Responsibilities: Supervises any Team Member(s) under span of control. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and coaching and/or correcting Team Members; addressing complaints and resolving problems toward a non biased outcome. Required Qualifications: High school diploma or GED equivalent. Completion of journeyman apprenticeship or trade certification in HVAC/R, Electrical, Mechanical, Carpentry or a minimum of 5 years of experience in Kitchen Equipment or two years of supervisory or management experience in a maintenance field. Knowledge of advanced concepts, practices and procedures in mechanical, electrical, plumbing, carpentry, or commercial flooring. Ability to read blueprints. Strong organizational and interpersonal skills. Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team Members of organization. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must successfully pass a drug screening test. Must be able to successfully pass applicable auditions or skill testing. Preferred Qualifications: Bi-lingual in English and Spanish. College or trade school level training in HVAC/R, Electric or Mechanics. Demonstrated experience in the art of coaching for success. Previous experience working for a tribal enterprise or Gaming environment. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is occasionally required to sit. The Team Member is frequently required to stand; walk; reach with hands and arms; climb or balance, manipulate, handle or feel; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must regularly lift and/or move up to 100 pounds and frequently lift and/or move up to 50 pounds. Working Conditions: The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles. The Team Member is occasionally subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is regularly subject to outside environmental conditions and to wet and/or humid conditions and is regularly exposed to extreme heat and cold. The team member may be required to work in inclement weather. Work surfaces may be slippery, steep, and/or rugged terrain. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. Management has the right to revise this at any time. The job description is not a contract for employment.

Responsible for ensuring all china and glassware is cleaned efficiently and promptly providing all facets of the dining venue available stock of silver and dish ware on a continual basis. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statement as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Ensures compliance to standards set by management in scraping, racking, stacking, and washing of, dishware, glassware, silverware, and all cooking pots, pans and utensils. Responsible for keeping work area clean and sanitary, remove all trash. Assists in maintaining standards of health, safety, and sanitation. Clean and stocks supplies, such as plates, silverware, pots, pans and other utensils Must be able to clean and sanitize all kitchen equipment in a safe manner. Clean all hoods, stoves, countertops, and display cases. Participates as a team member with Food Servers, Utilities, Cooks, Supervisors and any pertinent Company Team Members in producing a smoothly and efficiently run operation that meets the highest standards of Customer Services. Other duties as assigned by Steward Supervisor. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: Ability to speak and understand the English language. Ability to read and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to interpret and carry an extensive variety of instructions in written, oral and/or diagram. Ability to define problems, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Must use good judgment when providing information to our guests. Must display the ability to maintain positive guest relations at all times. Responsible for maintaining a consistent, regular attendance record. Responsible for conducting all responsibilities in a professional and ethical manner. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: High School diploma or GED equivalent. Ability to understand oral and verbal communication while using Valley View Casino & Hotel's communication tools which include but are not limited to radios, phones, and or email. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Team Member is required to wear black nonslip shoes and safety clear goggles at all times while on duty. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must frequently lift and/or move 50 pounds and occasionally lift and/or move up to 100 pounds. Working Conditions: The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. Management has the right to revise this at any time. The job description is not a contract for employment.

Accountable for counting, verifying, and documenting all monies both in and out of the main bank, cash cage, slot attendants, Auxiliary outlets, and special events, completing the appropriate paperwork for each department. Prepares and processes all bank deposits and prepares all increases and exchanges. Responsible for counting and processing daily revenue as well as preparing cash summary reports for each shift. Maintain knowledge of Title 31 and Tribal Internal Controls. Essential Duties and Responsibilities: Include the following but are not limited to and may be assigned: Counts and verifies incoming casino operation functions and submits to Auditing. Prepares and verifies all shift work for cash cages, slot attendants, and special events. Counts and prepares opening and closing cash inventories at the beginning and end of each shift. Count all cash chips and monetary instruments accurately. Prepare cash summary reports documenting all revenue and payouts during scheduled shifts. Prepares deposit of currency, mute currency and checks Accurately count and process daily revenue. Complete double verification on slot tickets for slot attendants and cage cashiers. Prepare exchanges, increases, and banks for all Auxiliary Outlets. Receives, verifies, and documents daily drops from the soft count team. Accurately post accountable items to the settlement sheet in the proper location. Accurately input marker activity to the settlement sheet. Responsible for the chip and jackpot room. Will stand in as a Cage Cashier when needed. Cage Cashier Duties and Responsibilities: Responsible for operating a front window, including-but not limited to-cashing checks, purchasing and redeeming chips, coupons, and complimentary items for cash. Responsible for the accuracy of signatures and documentation. Applies positive communication and interpersonal skills with guests (internal and external) at all times. Maintains accurate bank count of the frontline. Performs all duties in accordance with approved policies, procedures, Gaming Regulations, and Tribal Internal Controls. Maintains excellent grooming and personal conduct according to FSRC standards and Cash Operations Department. Maintain confidentiality at all times. This position is not limited to the duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the company's business needs. Supervisory Responsibilities: None. Requirements Qualifications: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required: Ability to work comfortably within a fast-paced, multi-task environment. Employee must be able to stand for long periods during an 8-hour shift Must be able to work weekends and a variety of shifts. Employee must show excellent customer service skills and patience. Accurate cash handling skills and large volume cash handling are preferred. Employee must be detail-oriented and possess accurate documentation skills. 10-key by touch and Memory plus key by sight. Employee must be professional and courteous and maintain a high energy level. Education and/or Experience: Must be 21 years of age or older. High School Diploma or General Education Degree (GED) required. Previous experience in casino or banking field is preferred. Large volume cash handling experience is required. Proven math skills and customer service experience a plus. Ten keys by touch. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to pass on pertinent information to fellow co-workers as needed. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense and understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Certificates, Licenses, Registrations: Must be able to obtain and maintain a Gaming License. Required to submit to and obtain negative results on all drug and/or alcohol testing. Physical Demands: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Must be able to lift/carry up to 50 pounds repeatedly. Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke.

The Pantry Cook I is responsible for the preparation of all cold foods such as salads, cold cuts, fruit, and relish trays to specified standards. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Prepare vegetables for salads through chopping, slicing and assembling. Peels and slices fruit for fruit trays and arrangements. Arranges food in an attractive manner for various functions. Maintain and rotates dated food stock. Maintain a clean and sanitary work environment at all times. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: Six months of experience as a Cook in a high-volume restaurant environment Ability to identify pan types and knife types Demonstrated proficiency in using a slicer, mixer, robo coupe, tongs chef's knife, bread knife, paring knife, steel, high heat spatula, turner and whisk. Ability to speak and understand the English language. Ability to write routine reports and correspondence. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures. Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must use good judgment when providing information to our guests and maintain positive guest relations at all times. Responsible for maintaining a consistent, regular attendance record. Responsible for conducting all responsibilities in a professional and ethical manner. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: Previous experience with preparing cold foods such as salads, fruit, cold cuts and relish trays. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must frequently lift and/or move 25 pounds and occasionally lift and/or move up to 40 pounds. Working Conditions: The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. Management has the right to revise this at any time. The job description is not a contract for employment.

The Cage Cashier is responsible for assisting guests with transactions and for balancing various bank drawers within the Cage Department, maintaining accuracy throughout all phases of the balancing process. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job. The Cage Cashier will perform job duties under strict policies and regulations. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Responsible for receiving cash and tickets and making appropriate change for guests. Responsible for adhering to established cash control policies and procedures of the Company. Maintains a clean and organized area. Participates as a member of the team in producing a smoothly and efficiently run cage operation. Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: High School diploma or GED equivalent. One year of cash handling experience. Ability to speak and understand the English language. Ability to write routine reports and correspondence. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures. Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must use good judgment when providing information to our guests and maintain positive guest relations at all times. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: Previous experience in a casino/gaming environment. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Working Conditions: The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate to loud. Other Information: Native American hiring preference applies. This does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. Management has the right to revise this at any time. The job description is not a contract for employment.

Responsible for the proficiency and accuracy while dealing a specific table game according to the Valley View Casino & Hotel's policies and procedures and in compliance with Gaming regulations. Team Member will work under immediate supervision and rely on previous experience, pre-established guidelines, policies and procedures and good judgment to perform the functions of the job. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous, caring and professional manner using personalized guest service while on property. Responsible for protecting the integrity and control of all table games offered in the casino. Responsible for having knowledge of and staying up to date on all policy and procedures on current and future games as they are introduced. Must be able to count cards with great accuracy and deal a standard industry minimum number of hands. Conduct the games in accordance with Valley View Casino & Hotel's policies and procedures, handling player transactions and notifying the Floor Supervisor of any irregularities. Responsible for protecting the game and all the equipment necessary for operation. Responsible for protecting the integrity of the cards and the rack at all times. Advises Floor Supervisor of any player disputes or arguments that may arise during the game. Informs Floor Supervisor or other personnel of any important or relevant facts regarding specific players and their actions. Responsible for alerting Floor Supervisor of any suspicious activity, electronic devises, or discrepancies as covered in the policies and procedures. Maintains a professional, friendly and courteous atmosphere, providing the guest with a pleasant gaming experience and notifying the supervisor of any guest needs such as cocktails or host service. Responsible for greeting every player and using first names when available. Promote departmental and property promotions. Responsible for all ongoing and future events and promotions on property. Must have knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as Valley View Casino's internal controls, policies and procedures. Responsible for maintaining a professional and polite presence at all times. Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management team. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: Working knowledge of rules and procedures in Blackjack (3-2 and 6-5), Pai-Gow Poker, Ultimate Texas Hold'em and Three Card Poker. One year of dealing experience or certification from an approved dealing school. If coming from a dealing school, you must provide certification when applying by uploading with your application. Ability to speak and understand the English language. Ability to provide outstanding guest service and provide relevant company information upon request by guests Must be able to handle and cut cheques effectively with accuracy. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures. Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Responsible for maintaining a consistent, regular attendance record. Responsible for conducting all responsibilities in a professional and ethical manner. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: High school diploma or GED. Working knowledge of rules and procedures in Roulette Physical Requirements of the Position:The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must frequently lift and/or move 20 pounds and occasionally lift and/or move up to 40 pounds. Working Conditions: The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. Management has the right to revise this at any time. The job description is not a contract for employment.

Responsible for the overall repair and maintenance of all electrical and mechanical slot machines. Team Member will work under general supervision. Carries out responsibilities while relying on experience and very good judgment to perform the functions of the job. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Responsible for the repair, overhaul and proper preventative maintenance of all electrical and mechanical slot machines in accordance with gaming regulations. Responsible for the floor repair and proper preventative maintenance of all slot machines, including cleaning machines, overhauls, etc. Responsible for the repair, overhaul, and proper preventative maintenance of all electrical and mechanical slot machines in accordance with gaming regulations. Handles the initial set-up and check out of new slot machines. Assists in the breakdown, relocation and reset-up of machines and stands to be relocated. Assists Slot Floor Person in verifying jackpots and fills as needed. Assists in ensuring machine integrity when jackpots occur and at other times requested. Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: High school diploma or GED equivalent. Two years of experience in slot machine repair and maintenance or related field or one year of experience as Slot Technician I Working knowledge of primary game setups and RAM clears. Strong understanding of electronic and mechanical systems. Knowledge of local jurisdiction gaming laws and attendant regulations as well as the Company's internal controls, policies and procedures. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and guest service skills Ability to speak and understand the English language. Ability to write routine reports and correspondence. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures. Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must use good judgment when providing information to our guests and maintain positive guest relations at all times. Responsible for maintaining a consistent, regular attendance record. Responsible for conducting all responsibilities in a professional and ethical manner. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: Technical Certificate in Electronics, computer hardware, computer software or related field. Ability to understand oral and verbal communication while using Valley View Casino & Hotel's communication tools which include but are not limited to radios, phones, and or email. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must frequently lift and/or move 100 pounds and hand truck up to 250 pounds. Other Information: Native American hiring preference applies. This does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence. Management has the right to revise this at any time. The job description is not a contract for employment.