Jackson Rancheria Casino Resort jobs

Under the direction of the Surveillance Manager, the Surveillance Technician is responsible for the installation, relocation, repair, and maintenance of networked surveillance video equipment. The Surveillance Technician is also responsible for the configuring/programming of surveillance IP based systems to include analog CCTV equipment, analog encoders, IP cameras, video recording servers, NVRs, wired and wireless alarm installations. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Converses with Surveillance Agents and Satellite operators to ascertain problems with surveillance camera equipment. • Performs surveillance system and camera checks. . • Use of multi-meter to test voltages and ohms for camera/alarm circuits. • Installation and maintenance of Video Management Systems (VMS). • Installation of Ethernet, Coax, and other UTP/STP cabling. • Configuration of Fluke or similar copper cabling testing equipment. • Knowledge of Fiber cabling installation and testing equipment. • Maintains system records including, spreadsheets, Malfunction logs and labeling. • Daily use of computer based systems. Surveillance VMS, word, excel, CIP reporting software, Outlook. Etc. • Installs equipment according to plans following codes and standards to include inside cabling and outside plant cabling. (Horizontal and Backbone) • Installation of wireless routers, Access Points and wireless point to point radios for networking devices. • Operates and tests surveillance based systems/equipment to ensure repairs of malfunctions. • Repairs cables, including terminations, splicing, and occasional digging. • Installation and maintenance of off-site cameras systems, configuration of remote access and deployment and maintenance of user access lists. • Operates equipment such as aerial lifts and company vehicles. Uses tools including but not limited; ladders, power tools and various hand tools. Qualifications EDUCATION and/or EXPERIENCE • Six months related experience and/or training; or equivalent combination of education and experience with cabling installations. • California Class C driver license required - Must be vehicle insurable through Jackson Rancheria's Agent. • Operator's certifications for aerial lifts and powered industrial lift trucks must be obtained at next available onsite class (A California Driver's License is required to complete the mandatory department equipment training). Pay range: $23.00 - $29.90 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

IT Support Specialist are responsible for support and repair activities of the Information Technology Department Helpdesk, which supports the Resort and Casino operations by performing a variety of duties. The IT Department provides support and technical assistance to employees who are using software, hardware, or other computer systems. You will answer queries on basic technical issues and offer advice to solve them. To be a successful IT Support Specialist, you should be well-versed in all aspects of computer systems configuration, set up and maintenance. You should also have excellent interpersonal and communication skills. Essential Duties and Responsibilities include: Service as the point of contact for departments/employees seeking technical assistance over the phone, via email, in person. Troubleshoot, diagnose, and resolve technical hardware and/or software issues using various techniques. Quickly determine the best solution based on the issue and details provided by customers. Take ownership of issues and escalate as appropriate. Respond to tickets and projects that are assigned. Maintain and review various logs and documentation Install or change software to fix issues. Assist in the maintenance of hardware and software inventory. Remotely access hardware or software for clients to make changes and fix problems. Assess own strengths and weaknesses, strive to continuously build knowledge and skills, share expertise with fellow IT members. Contribute to building a positive team spirit, put success of the team above own interests, able to build morale and group commitments to goals and objectives, support everyone's efforts to succeed. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company. Supervisory Responsibilities: None Requirements Must be 21 years of age or older. Must have a High School Diploma or GED/equivalent. Flexibility to work a variety of shifts. Excellent communications skills - clear and informative. Tech savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Detail oriented, with good problem-solving, analytical, and team-working skills. An openness to learning new technologies. Basic troubleshooting knowledge of MS Windows and Office Experience with AS400, ACSC CMS/SMS, SWS, Micros simphony POS, Opera PMS, are desired, but not a requirement. IT Certifications in related fields are a plus. Must be able to lift and carry up to 50 lbs. Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Employees working the Casino or Bowling Center may be exposed to second-hand smoke.

Will assist in a variety of skilled and semi-skilled building repair and maintenance work for the entire facility, as well as interior and exterior surfaces, buildings, equipment, furniture, and fixtures. Essential Duties and Responsibilities include: Depending on the area assignment, duties may include, but are not limited to, the following: Checks buildings, parking lots, water features, and furniture and equipment to locate needed repairs or maintenance. Replaces light bulbs; and cleans light fixtures Applies paint to touch-up furniture and fixtures. Installs and repairs locks, hasps, hinges, and door closures. Moves, assembles, and adjusts furniture fixtures and barricades for remodels and special events Maintains restroom, plumbing fixtures, dividers, and dispensers Will use, maintain, and operate a variety of hand and power tools, ladders, scaffolding, and battery-powered man-lifts. Will do or assist in setup and cleanup before and after special events and projects. Will place, mount, and hang signs, posters, and banners. Will assist others in trades when required Will review and verify work requests daily for scheduled and unscheduled maintenance, perform the work required, and turn in completed work orders upon completion of tasks assigned that day. Will monitor dispatch calls on the radio for problems needing immediate attention, respond to these calls immediately, and inform management of any equipment needing further repairs or adjustment. All repairs will be performed correctly, and the area will be cleaned up of all debris before leaving the area. Will follow all regulations pertaining to the handling of hazardous materials at their disposal and enter all transactions in appropriate documentation. Safety- Will observe all safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly. Dependability- Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, and commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies the appropriate person with an alternate plan. Quality- Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company. Supervisory Responsibilities: None This position does not have supervisory responsibilities. Requirements To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The listed below are representative of the knowledge, skill, and/or ability required. Some knowledge of commonly used concepts, practices, and procedures used in the carpentry, electrical, landscaping, masonry, painting, plumbing, and welding trades. Education and/or Experience: High school diploma or general education degree (GED). Minimum of one year experience in maintenance and/or certificate of completion from a related trade school. Must be 21 years of age or older Physical Demands: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, high, precarious places, extreme heat, and risk of electrical shock. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise. Due to the nature of the business, employees must be able to work a flexible schedule.

With other members of the Drop/Count Team, perform the daily cash drop and count of table games and slot machines. Essential Duties and Responsibilities include: Distribute replacement bill stackers and drop boxes throughout casino. Retrieve bill stackers from slot machines and place on collection cart. Retrieve drop boxes from table games and place on collection cart. Insert bill stackers and drop boxes into tables and machines. Deliver collection cart to count room at the conclusion of the drop. Verify contents of drop boxes and bill stackers. Prepare paperwork for audit, and enter/transfer all information into the computer system. May occasionally lift up to 50 lbs. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company. Supervisory Responsibilities: This position does not have supervisory responsibilities. Requirements Must be 21 years of age or older. Must have High School Diploma or GED/equivalent. Must have experience with Microsoft Office, Word and Excel. Ability to learn and effectively utilize computerized counting equipment. Familiarity with 10-key calculators. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to read and comprehend simple instructions, short correspondence, and memos in English. Must work well in a team and maintain excellent professional relations. Must be able to work at a rapid pace in order to complete daily work. Extremely dependable, ability to be at assigned work stations at required time each assigned day. Ability to work early mornings, weekends and holidays, and extended hours when required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

To safeguard Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry, as well as maintain a controlled environment by performing escorts and public safety functions as follows: Essential Duties and Responsibilities include: Provides general public safety services for the protection of tribal members, tribal property, guests, and employees. Performs all Public Safety Officer duties as needed. Safeguard money, chips, and assets transported to and from the gaming facility, video facsimile, and cashier/cage departments. Inspect assigned areas for public safety and/or safety breaches and report any potential situations to the supervisor. Informs emergency first responders in case of fire, presence of unauthorized persons, or other foreseen emergencies. Supervises all Public Safety Officers in assigned areas and on the floor and provides support to all officers handling incidents. Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities. Investigate and record all unusual occurrences and incidents within the gaming facility. Regulates vehicle and pedestrian traffic at Casino to maintain orderly flow. Promotes superior customer service. Performs dispatch duties including but not limited to: -monitors activities on radio and surveillance equipment and silent alarm system -receives and records incoming and outgoing calls on telephone and radio -dispatches appropriate staff and equipment during routine and emergency calls for service -relays questions or instructions from remote units -coordinates all police, fire, ambulance, and other emergency activities -issues and receives public safety passes and maintains visitor log Possesses knowledge of Casino services and promotions and the location thereof. May be required to carry a weapon as instructed by the Director of Public Safety. Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company. Supervisory Responsibilities: Supervises all Public Safety Officers in assigned areas and on the floor, and provides support to all officers handling incidents. The Corporal reports to the Sergeant, and in the absence of the Sergeant, the Corporal will report to the Captain. Requirements Must be 21 years of age or older. Must have a High School Diploma or GED/equivalent. Must possess a valid CA Driver's License. Must possess a State of California Guard Card and be able to obtain a gaming license. Firearm, Baton, and Pepper Spray certification required. Should have two years of experience as a public safety officer in a high-volume, complex casino environment or three years of experience in security or law enforcement outside of the casino industry. Report writing experience. Any FEMA certifications are a plus. The employee must occasionally lift and/or move up to 50 pounds. Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise. While performing the duties of this job, the employee is occasionally exposed to wet/or humid conditions and extreme cold (air conditioning) or extreme heat. The noise level in the work environment is usually loud. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. The Casino is a gaming facility and is not a smoke-free environment.

Performs and will set up and install media equipment such as LCD projectors, speakers, TVs, video monitors, and cameras. Technicians are integral members of the organization's community as they work to support CBCI/FSRC's mission and vision. Essential Duties and Responsibilities include: • Installation, service, testing, troubleshooting, or programming of numerous Audio-Visual Systems. • Oversee operations and maintenance of systems in Entertainment venues as needed. • Coordinate with other departments and internal/external guests to ensure all AV needs are met, and events occur without incident. • Site certification of all new and relocated video conference systems. • Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedures, including morning, evening, monthly, and lamp life checks. • Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly. • Carry out all power down/up when required, usually involving out-of-hours overtime commitments. • Maintain an accurate portable AV equipment asset inventory. • Managing designated videoconference & audio-visual facilities, systems maintenance, operations, and administration of client standards of video, audio, and web conferencing services. • Program and update Monitors and adjust Television programming, music selections, and in-house programming in public and back-of-house areas. • Ability to work effectively under pressure and often independently. • Establishing and maintaining effective working relationships. • All other duties as assigned. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company. Supervisory Responsibilities: This position does not have supervisory responsibilities. Requirements Must be 21 years of age or older Must have a High School Diploma or GED/equivalent. Associate's Degree of Certification from a Technical Institute preferred. Minimum 5 -7 years of experience in a position with similar responsibilities. Excellent technical knowledge of teleconferencing, presentation, and other AV hardware. Mechanically and electronically inclined. Ability to operate tools, components, and peripheral accessories. Able to read and understand technical manuals, procedural documentation, and OEM guides. Ability to work in a very fast-paced and dynamic environment. Excellent oral and written communication skills are required. Ability to quickly adapt to changing needs, infrastructure, and evolving business practices. Ability to create and maintain technical and functional documentation. Working knowledge of audio and visual conference room equipment. Experience on multiple operating system platforms (Windows and/or Mac). Data/LCD & HD projection, sound, integrated control systems and video conferencing, telephone conferencing equipment, and presentation software. ISDN, VoIP, and other telecommunications networks and equivalent. Excellent customer relations skills. Qualifications: Working knowledge of audio, video, control, and communication systems is required. Strong background in electronics and low-voltage integration or solid job history/tenure working for an established A/V contractor. Audio, video conferencing, or control equipment manufacturer certifications are a plus. Physical Demands: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Work Environment: While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, high altitudes, precarious places, extreme heat/cold, and risk of electrical shock. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

Carry out the policies of the department and company. Responsible for preparation of food items according to specified standards. Assist in all areas of kitchen production. Help maintain proper sanitation in all areas. Help stock and rotate product. Essential Duties and Responsibilities include: Advanced knowledge of food products and preparation. Able to maintain proper use, cleaning and handling of all equipment and product. Can assist in any area of kitchen as needed. Knowledge of fine pastry, production baking and other cooking preparations required. Knowledge of basic bread and bread production. Knowledge of kitchen and storage rotation. Must ensure the highest degree of sanitation is kept to at all times. Must maintain proper uniform and nametag at all times. Other job-related duties as assigned. Prior pastry & baking experience preferred. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company. Supervisory Responsibilities: This position does not have supervisory responsibilities. Requirements Basic knife handling skills. Basic baking knowledge. Basic math skills. Written and verbal understanding of English. Must be 18 years or older. Sanitation certificate and/or serv safe license required. Must be able to lift and carry up to 50 lbs. Must be able to work a flexible schedule. Work Environment: Work entails various conditions of noise levels, temperature, illumination, air quality, crowding, balance and handling of sharp and hot objects. Long hours with over time required at times. Work requires knowledge and use of chemicals and electrical equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke.

Deals assigned card games according to CBMI/Fantasy Springs Casino rules and regulations. Ensures all wages are placed before cards are dealt. Computes payable odds for payable bets, pays winning bets and collects losing bets. Must maintain an entertaining and comfortable atmosphere while interacting with card players and co-workers. Essential Duties and Responsibilities include: Exchanges paper currency for playing chips. Visually ensures that wagers are placed before cards are dealt. Shuffles and delivers playing cards according to established rules and procedures. Computes payable odds and commissions to pay winning bets. Pays winning bets and collects losing bets. Explains rules of games to guests in a courteous and professional manner. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company. Supervisory Responsibilities: This position does not have supervisory responsibilities. Requirements To perform the job successfully, an individual should demonstrate the following competencies: Customer Service - Consistently delivers service which meets the company standards and mission statement, Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality; Keeps emotions under control. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit. Supports everyone's efforts to succeed. Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment. Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values. Organizational Support - Follows policies and procedures. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Previous work experience in Table Games as a Dealer. Dealer must be able to define color of chips, view/read the no peek devise and stand for at least 2 and a half hours. Must be at least 21 years of age. Must have a High school diploma or general education degree (GED) Must be able to lift and carry up to 50 lbs. Must be able to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee is regularly exposed to cigarette smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is regularly exposed to cigarette smoke.

Full-time Description The RV Resort is part of the Pechanga experience and is a hospitality enterprise. The Guest Services Attendant (GSA) is responsible for creating a memorable experience for all guests. This includes indoor and outdoor tasks such as welcoming guests, processing reservations (over the phone and in person), patrolling the sites, and maintaining the cleanliness of the property, while providing excellent guest service. This position requires the individual to have great attendance and be flexible to work all shifts, including weekends and holidays to support the operation 365 days a year. Pechanga Service Agreement: RV Resort Guest Services Attendants are at the forefront of customer service. Positive interactions with guests ensure repeat business in the future. Welcoming an incoming guest with a friendly smile and warm greeting goes a long way and assures they leave the premises with a positive impression of the company. Team Members should treat guests with respect, and make it clear that their business is appreciated. Duties and Responsibilities: Assists RV Resort guests with check-in/check-out process, books reservations (sites and clubhouse) processes payments, and posts charges using software system (RMS and Micros). Acknowledges every customer with exceptional and courteous customer service. Maintains complete knowledge of site types and locations, amenities, rates, discounts, availability, special packages, promotions, concerts, and upcoming events at Pechanga Resort Casino. Performs administrative work with accuracy including filing of various documents and guest agreements. Responds to guest requests promptly, efficiently, and courteously. Creates reports and operates cash register, computer, fax and copy machines. Completes open and closing shift duties including preparing cash register, site checks, reconciling transactions (cash and credit) and contacting guests regarding their outstanding balances. Performs pre and post site patrols to welcome and engage guests, and ensure guests are enjoying the property, as well as adhering to resort policy. Creates, maintains, and submits a daily activity log. Responds to guest requests (unlocks/locks sewer dump station, prepares propane tanks, unlocks BBQ, cleans and disposes of dog waste, performs landscaping). Maintains organization and cleanliness of the property at all times (inside and outside sites, dog park, guest amenity area, and pool) and addresses/resolves any issues that may arise. Performs all other duties and projects as assigned. Requirements Education and Experience: High School Diploma or general education degree (GED) required. Minimum of one (1) year hospitality, retail, or related experience. Cash handling experience preferred. Attention to detail and problem-solving skills. Great interpersonal and organizational skills. Strong written and verbal communication. Basic math skills.

Full-time Description Pechanga Auto Detail Shop is part of the Pechanga Gas Station and Mini Mart. The Auto Detailer is responsible for providing excellent service and support to the operation which is open seven days a week. The Auto Detailer performs daily tasks on automobiles and recreational vehicles according to company standards or client specifications which may include performing detail inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, deodorizing interiors and keeping records related to gas levels and the condition of the vehicle. This position requires the individual to have great attendance and be flexible to work all day shifts. Pechanga Service Agreement: Pechanga Auto Detailers are at the forefront of customer service. Positive interactions with customers ensure repeat business in the future. Welcoming an incoming customer with a friendly smile and warm greeting goes a long way and assures they leave the premises with a positive impression of the company. Team Members should treat customers with respect, and make it clear that their business is appreciated. Duties and Responsibilities: Maintain organization and cleanliness of the property at all times (inside and outside the Detail shop, the pump islands, car wash area, propane station, landscaping, driveways, back patio, parking lot, register area, and breakroom). Adhere to Company Policies and Procedures. Accountable for the use and care of controlled property equipment (keys and radios). Carries out the daily operations of the Detail shop. Books appointments Performs transactions on POS system. Troubleshoots detail equipment when issues arise. Acknowledges every customer with exceptional and courteous customer service. Establishes and maintain cooperative and effective working relationships with team members. Immediately reports any suspicious activity including counterfeit currency, potential theft and safety or emergency concerns to management if/when they occur. Performs pre- and post- service inspections: Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, loose parts and poor mechanical operation prior to service and inspects vehicle's detail service after completion. Operates buffers, steamers, hoses, vacuums, and other equipment to meet service expectations. Cleans, washes, and dries interiors and exteriors by hand or with light machinery or tools Shampoos and deodorizes carpets, conditions leather, buffs and waxes exteriors. Uses cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles. Applies dressing on tires and tire wells. Cleans engine and engine bay compartment. Keeps accurate records of vehicle's condition. Operates all tools in a safe manner. Moves and parks vehicles. Responds to client inquiries and follows through with excellent service. Checks in supply vendors and ensure all deliveries are properly received, counted and checked for quality. Assists Gas Station with dispensing propane and monitoring car wash operations Performs other duties as assigned Requirements Education and Experience: Must be twenty-one (21) years of age. Minimum of one (1) years detailing or related experience required. Must have valid driver's license with no restrictions and must be able to operate manual and automatic transmission vehicles. Ability to perform basic mathematical computations. Point-of-service experience is a plus

The Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. Under direction from the Security Shift Supervisor and Shift Manager performs the following essential duties and other duties as assigned. Responsibilities • When required assist local, state, federal law enforcement agencies and emergency services. • Provide security and protection for guests, employees and company assets. • Transact monetary exchanges in compliance with established regulations. • Maintain surveillance of the casino cage and surrounding area. • Replace pit boxes on gaming tables after the count. • Ensure employees and guests comply with established policies and procedures. • Administer first aid within acquired training and ability. • Report unsafe conditions to the appropriate authority. • React to any disturbances within the property. • Observe and react to individuals suspected of illegal activity. • Perform as dispatch officer when assigned. • Respond to emergency alarms. • Author written reports regarding security incidents. • Provide security escort services to guests and employees as required. • May perform the duties of Shuttle Bus Driver, Valet Attendant and/or Traffic Control Specialist as needed. • Other job related duties as required. Qualifications EDUCATION and/or EXPERIENCE • Prefer security experience or six months to one year related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Required to perform this job: Ca. Class C Drivers license required - Must be vehicle insurable through JRCR's Agent Pay range: $19.00 - $24.70 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

The Associate Project Manager will assist the Director with planning, scheduling, coordination and control of the projects from inception to include all pre-construction until the project is transitioned to the Construction team. They will assist with the overall design and preconstruction process for assigned projects. For some assignments, may serve as the owner's representative/project manager and coordinating project goals with outside contractors, vendors and consultants during the construction phase. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Assist in project planning, budgeting, scheduling and identification of resources needed. This includes project accounting functions including managing the budget, tracking/managing costs and minimizing exposure and risk in the project. Assist in preparing contracts and negotiate revisions, changes and additions to contractual agreements with architects, suppliers and subcontractors. Assist in developing specifications for construction, repair and modification projects for the purpose of providing them to architects, sub-contractors etc. for selection and awarding of contracts. Assist in composing/editing Requests for Proposals and Requests for Quotes. Prepare bid analyses and vendor recommendation for approval and contracting. Preparing conceptual and detailed cost estimates from schematic or feasibility-level documentation. Develop variance summaries between estimates and value engineering studies. Participate and often lead the preparation and presentation of cost / budget information to project stakeholders. Facilitate value engineering sessions with the project team, including external consultants/vendors Reviewing construction contracts to identify key insurance and damages clauses. Prepare meeting agendas, take/distribute meeting notes, participate/lead Pre-Construction and OAC meetings. Review, approve/deny payment applications and invoices. Prepare project scoping documents with input from project stakeholders. Complete QA/QC reviews of technical documentation prepared by third parties. Facilitate and/or attend job site meetings. Qualifications Experience in construction process, including architecture and civil project design. General knowledge of Construction law, practices, and procedures. Knowledge regarding materials and methods involved in the construction of buildings or other structures, including utilities and roads. Knowledge of pertinent building, plumbing, mechanical, electrical, fire, energy, accessibility and zoning codes and ordinances and the agencies that have jurisdiction. Proficiency with reading project plans, specs, contracts, purchase orders, change orders, etc. The preferred candidate would have a degree in Construction Management, Architecture, Civil Engineering and a minimum of 5 years of Project Management experience. Pay range: $29.00- $37.70 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Revenue Accountant is responsible for properly performing all accounting activities related to the Revenue Audit Department, in accordance with established policies, procedures and controls. Maintains strict confidentiality of privileged information. Responsibilities Ensures that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Reviews records and reports generated by Audit for accuracy and any unusual occurrences. Evaluates credit card transactions for accuracy; performs necessary corrections; and communicates findings with Audit Management. Maintains General Ledger accounts and reviews accuracy of transactions posted. Reviews monthly activity against budget and investigates variances. Performs various account reconciliations and maintains financial statement reconciliation records. Works directly with internal and external auditors and other outside regulatory agencies to offer inspection of documentation and assists in the preparation of all necessary documents prior to an external audit. Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions. Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports. Qualifications EDUCATION and/or EXPERIENCE Minimum education, training, and previous work experience required to perform this job: Typically requires an Associate's degree or equivalent and minimum of two years of related experience. Pay range: $27.00 - $35.10 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment

Develop and maintain superior relationships with guests by equal utilization of professionalism and personality. Seek new and targeted players to inform them of the benefits of all player development programs. Prepare, coordinate, host/administer all complementary and guest events. Track and monitor guest feedback and participation on an ongoing basis to determine program effectiveness. Maintain high levels of guest service, professionalism, confidentiality, and discretion in all communication to and about guests. Essential Duties and Responsibilities: Use a computer database to identify target players. Speak with players in person or on the telephone to market promotions and events. Walk through the casino to identify registered players and prospective players. Develop, maintain, and analyze databases for opportunities and productivity. Approve and monitor comp issuance based on player performance. Attend player events, interact with invited players, and provide guest service professionally and courteously. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company. Supervisory Responsibilities: This position does not have supervisory responsibilities. Requirements Must be at least 21 years of age or older. Must have a High School Diploma or General Education Degree (GED) Excellent communication skills and friendly, outgoing personality required. Must be a proven self-starter, flexible, versatile, and responsible. Must be able to work all schedules, all days, and all shifts. Complete flexibility is required. Prior customer service and sales experience preferred. Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employees working in the Casino or Bowling Center may be exposed to secondhand smoke. Must be able to lift/carry up to 50 lbs.

The Kitchen Stewards primary responsibilities include the functions of deep cleaning all kitchens on JRCR property. Kitchen Stewards will complete all daily work assigned by following the direction of their supervisory team and understanding and following the departmental policies and procedures. Responsibilities Deep cleans all kitchens on JRCR properties The cleaning of filters, troughs, and drip machines on a daily basis. Responsible for filtering of deep fryer oils, cleaning and degreasing all floor mats, scrubbing kitchen floors, wiping down all hoods and related equipment, maintain a sanitary kitchen at all times. Operate steam cleaners for indoor and outdoor cleaning. Performs a wide range of related duties as needed or requested by supervisor. Demonstrates the flexibility and adaptability to necessary to work in high volume environment. Other duties may be assigned Qualifications EDUCATION and/or EXPERIENCE Any combination of education and experience that could likely provide the required knowledge and skills are qualifying. Pay range: $18.00 - $23.40 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ air filtration systems, cigarette smoke is in the work environment.

Responsible for clearing tables, keeping server side stations stocked and cleaned, assisting servers in providing service to guests and meeting guests' service needs in a prompt, friendly, and professional manner. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Clearing off and sanitizing tables for the next group of customers, disposing of trash and other waste. • Set up and stock designated areas with glasses, cups, napkins, silverware and condiments. • Keeps all areas and or counters wiped down, clean and stocked with plates, silverware, etc. • Clears all bus carts from side stations and or trash areas and replaces with clean bus carts and bus tubs. • Maintains cleanliness of all side stations by ensuring the station is free of clutter and debris. • In some outlets is responsible to deliver food in a timely manner to guests table. • Empties garbage cans • Keep ice stocked in ice bins and soda machines. • Assists servers/cooks in keeping floors clean of all debris. • Anticipates guests needs and responds to any questions or requests for service. • Abides by all health and safety regulations. Qualifications EDUCATION and/or EXPERIENCE • No previous experience is required. Pay range: $16.50 - $20.80 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is present in the work environment.

The RV Park Supervisor is responsible for providing customer service to the public and staff, while overseeing staff and ensuring the efficient operation of the RV Park department. A large component of the position is soliciting groups and individuals sales to optimize profitability for the RV Park. Responsibilities • Establishes and communicates operational standards and trains staff on proper policy and procedures. • Evaluates customer service performance levels by monitoring response times and customer complaints. • Knows site locations, types of sites available, and nightly rates. • Books RV sites and monitors occupancy levels. • Reserves sites for player events. • Assists in blocking of sites for reservations. • Maintains the cleanliness and neatness of the front desk/office area. • Knows all safety and emergency procedures and is aware of accident prevention policies. • Responsible and accountable for budget management. • Maintain open communication and good working environment with guests, clients as well as other departments within JRCR. • Uses suggestive selling techniques to sell sites and to promote other services of the RV Park. • Work directly with management to develop and maintain group, conference, company meeting, and special event accounts. • Work in conjunction with management to develop an aggressive sales action plan and meet all forecasted sales goals. • Maintain existing accounts and develop new accounts; prepare and present proposals for all potential business accounts. • Participate in industry related trade shows and conventions as necessary. • Be able to identify gaming value of group business. • Participate in development of sales materials and promotional items. • Be able to identify all aspects of competition and be pro-active on sales accounts and competition. • Negotiates contracts and maintains relationships with preferred vendors and clients. • Position will be required to work a varied schedule that may include evenings, nights, and weekends. • Reads and initials the pass-on log daily and is aware of daily activities and meetings taking place at the RV Park. • Maintains a positive and professional attitude as well as a professional appearance at all times. • Handles guest complaints or transgressions in a professional, courteous manner that is consistent with Company policies and procedures. • Execution of promotional activities for Company as directed by management. • Thoroughly understands and adheres to proper credit and cash-handling policies and procedures. • Operation of POS/cash registers, associated sales and verification machines, and resultant cash handling. • Reports any unusual occurrences or requests to management. • Attend meetings, seminars and classes as required by management for business and self-improvement. • Performs a wide range of duties as needed or requested by management, other duties may be assigned. Qualifications EDUCATION and/or EXPERIENCE • A High School diploma, GED or California Proficiency is desirable. Supervisory and sales experience desired. Pay range: $22.00 to $28.60 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Supervises and coordinates activities of Main Bankers, Team Member Bankers and Cage Cashiers engaged in servicing Casino customers for their assigned shift; acts as Main Banker, Team Member Banker or Cage Cashier when assigned. Responsibilities Adjusts scheduling as needed for adequate coverage. Reviews, enforces and follows Cage Cashier procedures during their shift. Responsible for imprest (set amount) cashier drawer as assigned during their shift. Responsible for reviewing posting daily for any procedural changes. Responsible for working assigned schedule, including overtime. Updates guest accounts in casino computer system, and authorizes and processes credit, check cashing, safekeeping and front money transactions for casino guests. Trains, evaluates performance, and recommends discipline of cashiers on their assigned shift. Ensures that assigned shift team members provide superior guest service to external and internal guest. Develops for Cage Shift Managers review, the corrective action counseling notices for team members on assigned shift, and issues to team members as assigned by Cage Shift Manager. Audits shift paperwork on a random basis to ensure compliance with policies and procedures. Performs random audits of cash and chip bank, and ensures compliance of team members with gaming regulations and department procedures. Protects Casino and Tribal assets by monitoring the performance of the team members on assigned shift. Verifies the count of Cage banks which are out of balance to reconcile variances, and prepares investigation paperwork for subsequent review of management personnel. Tracks attendance for team members on assigned shift, and ensures that corrective action is taken in accordance with casino policy. Ensures that assigned shift is in full compliance with Title 31 requirements, and that all logs and reports are completed in an accurate and timely manner. Assists operating departments to ensure timely and efficient guest service. Cooperates with team members on other shifts to provide consistent application of Casino procedures and regulations. Qualifications EDUCATION and/or EXPERIENCE 10-key skills with at least 6 months of prior cashiering experience. Related experience and/or training; or equivalent combination of education and experience preferred. Pay range: $23.00 - $29.90 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

The Main Banker records transactions in the casino computer program and processes all disbursements and receipts of monies to or from the Casino Cage and/or Vault. The Main Banker issues operating banks and processes return banks from all cash handling outlets as well as issue Slot Jackpot payouts and Table Games chip fills. Will also work as a Cage Cashier as needed. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Responsible for balancing an assigned bank. • Responsible for preparing and maintaining custody of daily bank deposits for pickup by the armored transport. • Assures that Cage inventory is counted and balanced for assigned shift. • Performs transfers with employees working in the vault and cashier cage. • Provides proper security and accountability of Cage funds. • Assures that all paperwork received during the shift is properly accounted for in casino computer program and is sent to auditors and accounting. • Secures and maintains Casino Checkbook and register and assures proper documentation is received prior to issuing checks. • Receive and verify all drops from soft count and reconcile paperwork. • Issues Slot Jackpot payouts. • Issues cash banks to various departments and processes returned banks, verifies cash, chips, etc. and compares to count sheet. • Assures that proper documentation accompanies all transactions. • Processes deposits from various revenue departments. • Sorts and counts currency, checks, vouchers, refunds, gift certificates and other negotiable instruments. • Enters all Slot tickets into computer database, which generates summaries of gaming machine payouts. • Balances assigned chip inventory. • Processes all chip fills and credits from Table Games. • Perform coin and currency fills and/or drops from the Ticket Redemption Machines. Processes the shift roll function in the casino computer gaming system. • Updates guest accounts in casino computer system, and processes credit, safekeeping and front money transactions for casino guests. • Makes change, redeems coupons, and cashes coin, checks, tickets and casino chips. • Follows current guest, credit card, tribal and team member check policies. • Ensures security of assigned funds by verifying that all payouts are performed accurately. • Performs verification of funds for other Cashiers when requested. • Assures that all items of value are secured prior to leaving work area. • Calls for assistance when any transaction is suspicious. • Tracks reportable transactions on the Cage MTLs and NILs in accordance with Title 31 requirements. • Performs training or retraining of department employees as assigned. • Complies with Cage policies and procedures. • Responsible for reviewing postings daily for any procedural changes. • Responsible for reviewing posted schedules daily to ensure proper attendance. • Responsible for attending all mandatory training classes and department meetings. • Will perform the job functions of Cage Cashier when assigned. Qualifications KNOWLEDGE SKILLS AND ABILITIES • Basic to intermediate computer knowledge. • Strong general mathematical knowledge. • Proficient use of 10-key calculator. EDUCATION and/or EXPERIENCE • Minimum High School level education and typically a minimum of 6 months cash handling experience. Pay range: $20.00 - $26.00 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.