SRI Dishwasher
Jackson Rancheria Job In Elk Grove, CA
Assists in maintaining a high standard of cleanliness in the kitchen and dining room areas. Consistently meets or exceeds standards for guest service and cleanliness. Duties will include food running and bussing tables as needed. Is familiar with and complies with the Sacred Rock Inn standards and philosophy in performing all key areas of accountability and other essential duties and responsibilities.
Qualifications
EDUCATION and/or EXPERIENCE
• No previous experience is required.
CERTIFICATES, LICENSES, REGISTRATIONS
• Must pass all applicable background check requirements.
• Serv Safe Certification or ability to become certified is required.
• CPR certification may be recommended.
Pay range: $18.00 - $23.40 per hour
*Includes a gas benefit per shift for qualifying employees!
*We have Full Time, Part Time, and Temporary positions available!
Responsibilities
• Ensure that each guest receives outstanding service by creating a friendly environment and following Sacred Rock Inn/Jackson Rancheria Guest Service Guidelines.
• Properly wash and store all table service items.
• Properly wash and store all food prep and service items.
• Help bus/clear/re-set tables if requested.
• Sweep and mop kitchen floor, including under appliances and sinks.
• Clean and sanitize all kitchen surfaces including inside sinks.
• Disassemble and clean stove top.
• Clean dishwasher and replace product after shift.
• Empty garbage and recycling, breaking down boxes for recycling.
• Clean garbage and recycling cans.
• Replace and organize sheet pans in refrigerator and freezer.
• Assist cooks with food preparation if needed.
• Prep fruit and potatoes for next breakfast shift.
• Rotate and organize produce deliveries.
• Sweep, mop, and vacuum dining room and lounge area.
• Hot mop service walkway outside kitchen.
• Wipe down all dining room tables, lounge counters, chairs and wash placemats.
• Will bus tables and assist servers with running food to tables as needed.
• Perform all duties in a safe manner as outlined in the codes of safe practices learned in the Safe Serv Course.
• Report all accidents/injuries to supervisor and/or MOD immediately regardless of severity. Any safety gear must be used/worn at all times.
• Adhere to the Sacred Rock Inn key control policy.
• Move and arrange furniture.
• Keep storage areas neat and organized.
• Alert manager if cleaning supplies need to be ordered.
Officer, Security
Jackson Rancheria Casino Resort Job In Jackson, CA
The Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. Under direction from the Security Shift Supervisor and Shift Manager performs the following essential duties and other duties as assigned.
Responsibilities
• When required assist local, state, federal law enforcement agencies and emergency services.
• Provide security and protection for guests, employees and company assets.
• Transact monetary exchanges in compliance with established regulations.
• Maintain surveillance of the casino cage and surrounding area.
• Replace pit boxes on gaming tables after the count.
• Ensure employees and guests comply with established policies and procedures.
• Administer first aid within acquired training and ability.
• Report unsafe conditions to the appropriate authority.
• React to any disturbances within the property.
• Observe and react to individuals suspected of illegal activity.
• Perform as dispatch officer when assigned.
• Respond to emergency alarms.
• Author written reports regarding security incidents.
• Provide security escort services to guests and employees as required.
• May perform the duties of Shuttle Bus Driver, Valet Attendant and/or Traffic Control Specialist as needed.
• Other job related duties as required.
Qualifications
EDUCATION and/or EXPERIENCE
• Prefer security experience or six months to one year related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Required to perform this job:
Ca. Class C Drivers license required - Must be vehicle insurable through JRCR's Agent
Pay range: $19.00 - $24.70 per hour
*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.
This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment
Guest Room Attendant
Lincoln, CA Job
Job Details Lincoln, CA Part Time None $18.50 Hourly Any HousekeepingDescription
The Housekeeping Guest Room Attendant ensures that hotel public and Guest room areas are maintained and cleaned to AAA Four Diamond standards on a daily basis. Responsibilities include requesting supplies and equipment to maintain public and Guest room areas and responding to Guest inquiries with established AAA Four Diamond standards in mind. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. This position pays $18.00/HR.
Practice, support, and promote Thunder Valley Casino Resort's “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
Participate in daily pre-shift meetings outlining activities and expectations to ensure AAA Four Diamond standards achieved and maintained.
Clean and stock Guest rooms to AAA Four Diamond standards.
Strip beds, replacing mattress pad, comforter, and pillows as needed. Replace towels and linens daily. Remake beds with fresh linen while looking for and reporting any rips and stains.
Stock and maintain cart during and at the end of shift.
Complete daily assignment credits within allotted time, and perform general cleaning as assigned.
Clean additional rooms as needed, adjusting for rooms that refuse service, rooms already clean, and rooms identified as Do Not Disturb (DND).
Check daily for areas needing specific attention, identifying any potential hazards and reporting them to supervision.
Sign out mobile devices daily with sidekicks.
Clean baseboards and door frames as needed.
Clean windows within arm's reach as needed.
Perform other job-related duties as assigned, including but not limited to folding linens and cleaning Guest landing areas.
Foster a success-oriented, accountable environment within Thunder Valley Casino Resort.
Be familiar with OSHA safety codes regarding chemicals.
Qualifications
High school diploma or equivalent education preferred.
Previous Guest Room Attendant experience preferred.
Previous experience working with job-related mechanical equipment.
Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form and by telephone and radio.
Must be at least 18 years of age.
Must be able to obtain UAIC Tribal Gaming License.
Physical Requirements:
Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
Ability to inspect items at floor level.
Ability to lift and move items weighing up to 50 lbs.
Ability to sit, stand, walk or climb stairs, and utilize elevators for the duration of shift.
Manual dexterity to operate job related equipment.
Ability to crouch, kneel, push, turn, carry, and pull.
Buffet - Associate Cook
Valley Center, CA Job
WHO WE ARE:
Be a member of the winning team at Valley View Casino & Hotel - named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future will come together - join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals!
Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon “good neighbor” values, our Tribe has been a part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors.
At Valley View Casino & Hotel our team members are the foundation of who we are and what we do. The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement.
Description of the Position:
The Associate Cook will learn to safely prepare food items while following menu specifications and standard recipes in a quick, timely, and accurate manner. This Team Member will perform all duties in accordance with Valley View Casino & Hotel policies and within the realm of the Valley View Casino & Hotel's Mission Statement. Carries out responsibilities with the direction of the culinary team and exercises good judgment to achieve desired results. Team Member will rely on limited experience instructions and pre-established guidelines to perform the functions of the job.
Primary Duties, Responsibilities, and Tasks:
All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success.
Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
Prepare all food items according to standard recipes and menu to ensure consistency of product.
Build knowledge, understanding, and application of various cooking techniques.
Build preparation and knowledge of base sauces, stocks, and soups.
Actively participate with staff to cook, prepare, dish-up and assemble food.
Learn to operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, and flat top.
Maintain a working knowledge of all food products.
Perform all assigned side work to include replenishing/restocking work station with supplies.
Rotate all products on the first-in, first-out philosophy. Properly label and date all products to ensure safekeeping and sanitation.
Check station before, during, and after shift for proper set-up and cleanliness.
Abide by all health codes and hand washing guidelines and encourage team members to do the same.
Fully observe all safety procedures.
Strive for picture perfect plate presentation.
Perform other duties as assigned by management.
Responsible for conducting all responsibilities in a professional and ethical manner
Responsible for maintaining a consistent, regular attendance record.
Required Qualifications:
Must possess and demonstrate a positive attitude
Must possess and demonstrate a willingness to learn and have the ability to follow instructions and direction.
Ability to work within a team-centered work environment.
Ability to learn and maintain a working knowledge of weights, measures, and various cooking techniques.
Ability to learn and identify pan types and knife types.
Ability to maintain knowledge of sanitary practices.
Reading and math skills for recipes and measurement.
Ability to stand on a hard surface for long periods of time.
Ability to tolerate areas with extreme hot and cold temperatures.
Effective communication and organizational skills.
Ability to apply commonsense understanding to carry out a variety of instructions furnished in written, oral or diagram form.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Must successfully pass a drug screening test.
Must be able to successfully pass applicable auditions or skill testing.
Preferred Qualifications:
High school diploma or GED equivalent.
Previous culinary experience.
Physical Requirements of the Position:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.
While performing the duties of this job, the Team Member is regularly required to talk and hear.
The Team Member is regularly required to sit and use hands to manipulate, handle, or feel.
The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. Team Member must be able to stand for the majority of their shift.
The Team Member must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Working Conditions:
The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles.
The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes.
The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud.
Other Information:
Native American hiring preference applies.
This does not list all the duties of the job. You may be instructed by management to perform other tasks or functions.
You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence.
Management has the right to revise this at any time.
The job description is not a contract for employment.
All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greeting guests in a courteous and caring manner using personalized service.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
Other details
Pay Type Hourly
Call Center Agent - FT
Lincoln, CA Job
The Call Center Agent provides superior Four-Diamond Guest service by assisting as a single point of contact for all incoming calls to Thunder Valley Casino Resort in a professional and pleasant manner. The Call Center Agent will support the property by being information experts for all Resort departments including, but not limited to Hotel, Spa at Thunder Valley, all food and beverage outlets, gaming, entertainment and promotions. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
1. Practice, support, and promote Thunder Valley Casino Resort's "ELITE" company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
2. Answer all incoming inquiries through various applications and equipment in a knowledgeable and professional manner, using correct salutations and etiquette.
3. Anticipate Guests' needs using active listening skills and open-ended questions.
4. Acknowledge all Guests and respond promptly, however busy and whatever time of day.
5. Create, modify, and cancel Hotel, Spa at Thunder Valley, and dining reservations which may include processing credit card transactions.
6. Maximize rate for all reservations, and when applicable, use upselling sales techniques to entice, persuade, and educate the Guest.
7. Direct calls to appropriate Guest rooms, staff, or departments as necessary.
8. Page Guests using the public address system in a courteous and understandable manner.
9. Provide information to callers regarding the facilities and amenities, directions, and upcoming events.
10. Explain and understand hotel and resort policies and practices.
11. Explain Thunder Rewards Card levels and benefits and encourage Guests to utilize the program. Utilize player tracking system to review Guest information including, but not limited to confirmation of exclusive hotel offers.
12. Maintain complete knowledge of:
a. All resort departments, services, amenities, hotel information, and hours of operation.
b. Special events scheduled in the hotel.
c. Promotions and entertainment schedule.
d. Gaming and food and beverage offerings.
Qualifications
Minimum Qualifications:
1. One (1) year of customer service experience required. Hospitality experience preferred.
2. High school diploma or equivalent.
3. Ability to speak and write fluently in English.
4. Must possess outstanding Guest service skills as well as professional and sophisticated communication skills including active listening skills. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
5. Ability to perform general clerical work and operate a business office machines and a computer in the performance of assigned tasks.
6. Computer proficiency is required. Ability to learn property systems including, but not limited to, hotel management, player tracking software, and Microsoft Office software. Ability to maneuver between multiple computer applications.
7. Ability to perform multiple tasks in an intense, ever-changing environment. Ability to remain calm and polite especially during emergency situations and during periods of heavy business activity.
8. Demonstrated ability to be a self-motivated team player and problem solver.
9. Must be at least 18 years of age.
10. Must be able to obtain UAIC Tribal Gaming License.
Physical Requirements:
1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
2. Ability to communicate effectively both orally and in writing.
3. Ability to view a computer monitor for duration of shift.
4. Ability to sit for duration of shift.
5. Manual dexterity to operate telephone console keypad, keyboard, and other job related
Surveillance Trainee - FT
Lincoln, CA Job
The Surveillance Agent is responsible for maintaining a covert and proactive surveillance operation to safeguard the company's gaming licenses and assets. All responsibilities must align with Thunder Valley Casino Resort's standards, policies, and procedures.
Essential Functions:
* Practice, support, and promote Thunder Valley Casino Resort's "Winning Attitude" company-wide culture while demonstrating AAA Four Diamond service standards at all times.
* Protect company assets by monitoring and observing daily operations across all departments at Thunder Valley Casino Resort.
* Monitor compliance with other departments' policies and procedures.
* Operate all surveillance CCTV and related equipment, conducting floor observations as needed to detect violations of laws, policies, or procedures.
* Report any violations of laws, gaming regulations, or company policies and procedures, as well as any pertinent information regarding the Surveillance Department, to Surveillance management.
* Conduct routine random surveillance, special observations as approved by Surveillance Management, and surveillance reviews or audits to confirm transactions or events.
* Collaborate with other departments and team members involved in Thunder Valley Casino Resort surveillance rooms to protect company assets.
* Maintain a thorough understanding of company emergency action procedures.
* Uphold strict confidentiality regarding the operations, controls, and procedures involved in surveillance activities.
* Observe principles of truth, accuracy, and prudence, ensuring personal feelings, prejudices, animosities, or friendships do not influence judgments.
* Maintain comprehensive knowledge of gaming regulations, the company's Internal Control Systems, departmental policies and procedures, and applicable federal, state, and local laws.
* Stay proficient in monitoring other departments' policies and procedures.
* Develop and maintain expertise in all casino games, including but not limited to Blackjack, Roulette, Baccarat, Craps, Let It Ride, Caribbean Stud Poker, Pai Gow Poker, Slots, Poker, and Bingo, including dealing procedures, counting strategies, and methods of cheating.
* Keep current on information regarding known cheaters, advantage players, scams, and illegal gaming methods.
* Attend court hearings and other legal meetings as a witness for Thunder Valley Casino Resort, gaming regulatory agencies, or law enforcement agencies when required.
Qualifications
* High school diploma or equivalent.
* One (1) year of experience as a Surveillance Trainee with Thunder Valley Casino Resort or equivalent work experience.
* Ability to pass a written surveillance test.
* Strong attention to detail, with emphasis on observation skills, mathematical proficiency, and report writing.
* Professional and investigative mindset with the ability to work autonomously and maintain a low profile.
* Reliable, trustworthy, and honest character.
* Ability to react quickly and accurately under demanding, high-stress conditions.
* Proficiency in operating all surveillance CCTV and related equipment.
* Effective communication skills, both written and verbal, with guests, team members, and management.
* Flexibility to work constantly changing schedules, including holidays and fluctuating days off, to meet business demands.
* Must be at least 21 years of age.
* Must be able to obtain a UAIC Tribal Gaming License.
Physical Requirements:
* Normal or corrected vision, with the ability to see color and distinguish letters, numbers, and symbols.
* Ability to hear effectively.
* Must be able to sit for the duration of a shift.
* Capability to stand, walk, bend, and kneel as needed.
* Ability to view a computer monitor for extended periods.
* Manual dexterity to operate job-related equipment.
* Ability to lift up to 30 lbs. with or without assistance.
* Capacity to work in a high-energy, high-pressure environment.
If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!
Job Details Lincoln, CA Full Time $19.00 Hourly Food & BeverageDescription
The Baker I will execute and follow recipes for production of baked goods and desserts for the property including, but not limited to, breads, rolls, breakfast breads, cookies, muffins, biscuits, pies, and cakes. The Baker I will perform quality checks on ingredients and finished products, and use frostings, glazes, fillings, and other toppings to enhance item presentation. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
Practice, support, and promote Thunder Valley Casino Resort's “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
Prepare all dessert menu items for food and beverage outlets, banquets, and special events. Maintain awareness of the last-minute orders, banquets, and special events.
Make and decorate all cakes, puddings, cookies, pies, tarts, and other pastry items found on the dessert menus and the restaurants.
Read and follow recipes.
Measure and combine ingredients using mixers, blenders, heat sources, and other equipment to make products.
Identify different products such as flour, sugar, fondant, and chocolate.
Test ingredients and finished goods to ensure that each item meets food safety and quality controls.
Properly rotate products in all freezers, storerooms, and cold boxes.
Decorate and display finished products.
Keep records relating to deliveries, inventory, and production levels
Clean and restock workstation, ensuring that all equipment is sanitized and prepared for the next shift.
Display and encourage teamwork in the department.
Communicate consistently with all managers, keeping them aware of all department activities.
Follow SOPs, recipe books, and guidelines and have all necessary supplies to provide consistency and quality of service.
Maintain cleanliness, safety, and sanitation standards in accordance with department policies and those of the Indian Health Department. Utilize HACCP Manager Monitor System.
Ensure that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notify a supervisor immediately if kitchen and equipment are not in good working order.
Qualifications
Minimum Qualifications:
High school diploma or equivalent.
Previous commercial kitchen baking experience.
Ability to work with kitchen equipment, such as mixers, ovens, and microwaves.
Knowledge of proper rotation procedures, including but not limited to the first in/first out (FIFO) method.
Basic math skills.
Ability to work in a fast-paced environment with the ability to prioritize multiple tasks simultaneously and meet deadlines while producing quality output.
Strong communication, time and resource management, and planning skills, as well as demonstrated sense of urgency when needed.
Attention to detail, especially when performing quality inspections on ingredients and products.
Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
Ability to work well within a team and with a diverse group of individuals.
Must have or be able to obtain a ServSafe Food Handler card.
At least 18 years of age.
Ability to obtain UAIC Tribal Gaming License.
Physical Requirements:
Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. The ability to hear, smell, taste, and touch.
Ability to lift up to 50 lbs. with or without assistance.
Ability to walk, stand, carry, push, pull, and roll over oven racks, dessert racks, and cabinets.
Must be able to push up to 400 lbs. on a pushcart with our without assistance.
Must be able to enter walk-in units with temperatures to -10 degrees.
Must be able to bend and reach to a height of 6 feet with or without assistance.
Must be able to walk and stand for extended periods of time in a hot or cold kitchen environment.
Manual dexterity to operate job related equipment.
If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!
Executive Host
Lincoln, CA Job
The Executive Casino Host will be responsible for providing the highest level of professional guest service to premium casino guests. Along with higher credit authorization, the Executive Hosts will be very active in situation with premium players to
create, establish and develop relationships that results in return visits to Thunder Valley
Casino. Responsibilities must be performed in accordance with all Company standards,
policies, and procedures.
Essential Functions:
1. Practice, support, and promote Thunder Valley Casino Resort's "Winning Attitude"
company-wide culture and demonstrate AAA Four Diamond service standards at all
times.
2. Cultivate slot and table game business.
3. Maintain a database of current Guests.
4. Develop new players, maintain existing players, and service all VIP level Guests.
5. Conduct behavior with the highest level of integrity and honesty.
6. Maintain close relationships with targeted Guests through personal contact.
7. Determine player eligibility of complimentary services by analyzing theoretical and win/loss ratings.
8. Maintain current Guest information to ensure the accuracy of the database.
9. Look for new marketing strategies, and remain abreast of changes in the gaming industry.
10. Assist in resolving Guest and Team Member disputes.
11. Provide input into the development and administration of policies promoting effective
Guest service.
12. Promote positive Guest relations.
13. Participate in special projects as assigned.
14. Maintain VIP Guest accounts with special attention to detail and confidentiality.
15. Follow up with Guests after departure and maintain contact to ensure return trips.
16. Tele-market Guests to promote special events and encourage future visits.
17. Meet event and concert quotas with coded Guests.
18. Review credit applications, consumer credit bureau information, gaming reports from
other casino properties, and other financial documentation to determine eligibility for
casino credit.
19. Make prudent decisions, within department guidelines, regarding complimentary
services.
20. Handle hotel, dinner and event reservations for Guests in an appropriate and
professional manner.
21. Apply effective verbal, written, telemarketing, and communication skills when dealing
with new and assigned Guests.
22. Attend special events to maintain relationships and ensure Guest service.
Qualifications
Minimum Qualifications:
1. Five (5) years of experience as a Casino Host or Executive Host.
2. Previous experience in player development and casino credit is required.
Executive Casino Host Page 3 Updated 03/30/18
3. Experience with casino player tracking computer software is required.
4. Strong communication skills and the ability to interact with a diverse range of personalities.
5. Ability to work collaboratively with staff on-property to ensure the highest level of VIP service.
6. Ability to communicate effectively with Guests, Team Members and Management in
both written and verbal form.
7. Ability to maintain accurate lists and files regarding Guest activity.
8. Strong interpersonal and communication skills.
9. Must be flexible when planning work schedules, hours worked, days off, holidays, and
special events.
10. Must be at least 21 years of age.
11. Must be able to obtain UAIC Tribal Gaming License.
Attendant, Gas Station Maintenance
Jackson Rancheria Casino Resort Job In Jackson, CA
The Gas Station Maintenance Attendant performs duties associated with attending to and maintaining the inside and outside areas of the General Store.
Responsibilities
• Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.
• Maintain a positive and professional attitude as well as a professional appearance at all times.
• Cleans debris from sidewalks and General Store entrance areas.
• Empty trash receptacles and recycle receptacles.
• Cleans and maintains picnic area, car washes, gas islands, gas pumps and kitchen.
• Sweeps, mops, scrubs, dusts, polish and vacuums all areas of the General Store.
• Cleans and maintains restrooms and restocks supplies as needed.
• Cleans and maintains equipment, shelving and merchandise.
• Cleans windows and mirrors.
• Stocks merchandise as required.
• Pickup and replace mats and or rugs.
• Perform Bio-hazard clean ups.
• Remove gum from the carpet, tile, bottom of tables and chairs.
• Must immediately report any safety concerns to supervisor.
Qualifications
EDUCATION and/or EXPERIENCE
No experience is required, though previous experience in a guest service relatedposition would be preferred.
Pay range: $18.00 - $23.40 per hour
*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.
This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.
Technician, Surveillance
Jackson Rancheria Casino Resort Job In Jackson, CA
Under the direction of the Surveillance Manager, the Surveillance Technician is responsible for the installation, relocation, repair, and maintenance of networked surveillance video equipment. The Surveillance Technician is also responsible for the configuring/programming of surveillance IP based systems to include analog CCTV equipment, analog encoders, IP cameras, video recording servers, NVRs, wired and wireless alarm installations.
Responsibilities
• Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.
• Converses with Surveillance Agents and Satellite operators to ascertain problems with surveillance camera equipment.
• Performs surveillance system and camera checks. .
• Use of multi-meter to test voltages and ohms for camera/alarm circuits.
• Installation and maintenance of Video Management Systems (VMS).
• Installation of Ethernet, Coax, and other UTP/STP cabling.
• Configuration of Fluke or similar copper cabling testing equipment.
• Knowledge of Fiber cabling installation and testing equipment.
• Maintains system records including, spreadsheets, Malfunction logs and labeling.
• Daily use of computer based systems. Surveillance VMS, word, excel, CIP reporting software, Outlook. Etc.
• Installs equipment according to plans following codes and standards to include inside cabling and outside plant cabling. (Horizontal and Backbone)
• Installation of wireless routers, Access Points and wireless point to point radios for networking devices.
• Operates and tests surveillance based systems/equipment to ensure repairs of malfunctions.
• Repairs cables, including terminations, splicing, and occasional digging.
• Installation and maintenance of off-site cameras systems, configuration of remote access and deployment and maintenance of user access lists.
• Operates equipment such as aerial lifts and company vehicles. Uses tools including but not limited; ladders, power tools and various hand tools.
Qualifications
EDUCATION and/or EXPERIENCE
• Six months related experience and/or training; or equivalent combination of education and experience with cabling installations.
• California Class C driver license required - Must be vehicle insurable through Jackson Rancheria's Agent.
• Operator's certifications for aerial lifts and powered industrial lift trucks must be obtained at next available onsite class (A California Driver's License is required to complete the mandatory department equipment training).
Pay range: $23.00 - $29.90 per hour
*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.
This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment
Locksmith
Jackson Rancheria Job In Jackson, CA
Perform installation, repair and maintenance of locks, door closures, panic hardware systems and electronic access and locking systems; reset combinations and adjust locks, including coding, key cutting and duplication. Assist with record input, maintenance as well as inventory control.
Responsibilities
• Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.
• Installs, repairs, changes and opens cylinders for electronic access locks and key locks; cuts and issues keys; inspects and lubricates and adjusts locks and locking devices.
• Installs and repairs door closures, panic bars, door locks and related locking hardware including electronic access control locks.
• Opens locks by use of lock picking tools
• Ability to fix any lock within the system.
• Reads procedures, manuals, and guidelines. Process work orders and key requests.
• Repairs electric door hardware.
• Be able to maintain a schedule on minor projects.
• Setup cores and cylinders for any type of locksets.
• Ability to install low-voltage electric door strikes including transformer installation and wiring.
• Be able to assist in determining methods to be used, including but not limited to key cutting and duplication.
• Ability to use computer programs for keying and specification writing.
• Works on their own with a minimum of supervision
• Determine the proper methods and planning sequences of operations on projects.
• Assist in the installation of special locking systems, as well as electronic locking systems.
• Determine which keys/master keys are in the lock during setup.
• Repair, maintain and change safe and vault combinations.
• Provide technical guidance and direction to lower level personnel.
• Advanced knowledge of and ability to apply all applicable Federal, State and local safety and security regulations including NFPA 101, NFPA 80, International building codes, Fire prevention codes and ADA regulations.
• Knowledge of current inventory control system.
• Ability to prepare departmental reports.
Qualifications
EDUCATION and/or EXPERIENCE
Work requires an educational background normally equivalent to a high school education and the completion of a certified locksmith course and three to five years of experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Ca. Class C Drivers license required - Must be vehicle insurable through JRCR's Agent
Pay range: $24.00 - $31.20 per hour
*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.
This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment
Pay range: $22.00 - $28.60 per hour
Front Desk Agent
Lincoln, CA Job
Job Details Lincoln, CA Part Time $19.50 Hourly HotelDescription
The Front Desk Agent is responsible for welcoming, registering and checking guests in and out of the hotel. Provides AAA Four Diamond service to guests during their stay and serves as a liaison between hotel guests and the company. Practices established AAA Four Diamond service standards when handling all Guest opportunities and inquiries. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
Practice, support, and promote Thunder Valley Casino Resort's “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
Participate in daily pre-shift meetings outlining activities and expectations to ensure AAA Four Diamond standards achieved and maintained.
Welcome all Guests upon arrival.
Perform all check-in functions according to hotel policies and procedures, including, but not limited to, early check-ins, late check-ins and walk-in while ensuring proper payment.
Perform all check-out functions according to hotel policies and procedures, including, but not limited to, accepting payment by check, charge, cash and direct bill payments.
Perform night audit functions, including, but not limited to, posting room and tax information and compiling hotel statistical reports.
Accept, sort, and distribute all messages, small packages, and mail for Guests.
Respond to all guest inquiries in accordance with established company policy, procedures and AAA Four Diamond standards.
Answer telephone requests quickly, courteously, and in a professional manner.
Maintain knowledge of property activities.
Interact with guests, Team Members and Management in a courteous and professional manner.
Foster a success-oriented, accountable environment within the company.
When performing concierge duties, assist Guests with dining reservations, event reservations, babysitting, transportation, airline, medical, golf, spa, notary, floral and tennis information.
When performing concierge duties, make arrangements and plan itineraries for Guests.
When performing concierge duties, upsell amenities by using interpersonal and professional phone etiquette skills.
Must be familiar and maintain knowledge of property, local and regional entertainment, dining, shopping, and other activities.
Qualifications
High school diploma or equivalent education preferred.
One (1) year of Front Desk experience in a AAA Four Diamond rated property is preferred.
Three (3) years of customer service experience preferred.
Must have previous experience working with business equipment such as office computers, copiers, fax machines, and calculators.
Must have professional phone etiquette skills.
Must have the ability to apply patience, understanding, and resourcefulness to meet a variety of Guest requests.
Must be able to communicate effectively with Guests, Team Members and Management in both written and verbal form.
Must be able to speak clearly and persuasively in positive or negative situations.
Must be able to obtain UAIC Tribal Gaming License.
Physical Requirements:
Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
Must be able to lift up to 50 lbs.
Must be able to sit or stand for the duration of shift.
Manual dexterity to operate job related equipment.
If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!
Electronic Technician - FT
Lincoln, CA Job
Maintain an up-to-date knowledge of the various electronic gaming devices as manufacturers update and create new machines and equipment necessary to service and repair machines. Apply this knowledge to the ongoing slot maintenance program set forth by Management. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
1. Practice, support, and promote Thunder Valley Casino Resort's "ELITE" company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
2. Maintain and repair all electronic devices to the board level. Performs repairs on CPU board, monitors and any applicable devices on property.
3. Responsible for operating and running diagnostic software for electronic testing equipment such as Huntron 800 ~ 2700, oscilloscope, Multimeter, Sencore monitor testing equipment, function generator, component testing equipment, power generators AC/DC and Variac transformers.
4. Will need to establish a thorough familiarity with all test equipment and the following support equipment: Acres and ONELINK progressive controllers and related equipment.
5. Service machines and kiosks when malfunctions requiring repairs occur.
6. Responsible for repairing casino electronics such as LCD displays, TFT displays, power supplies, bill validator, CPU boards, MPU boards, I/O cards, mother boards, create harnesses, electronic ballasts, printers and progressive controllers.
7. Responsible for stocking and regulating all electronic components needed to repair damaged electronic boards and devices in the E-Shop.
8. Keep Slot Shop clean and all working areas safe.
9. Maintain up-to-date knowledge of video and slot machines.
10. Keep accurate and up-to-date records of completed work.
11. Be able to communicate with Guests in a friendly and positive manner.
12. Maintain positive and effective working relationships with Team Members and Guests.
13. Be aware of and updated on all upcoming events and promotions.
14. Understand and comply with all company and departmental rules and regulations, policies and procedures.
Qualifications
Minimum Qualifications:
1. Associates degree in Electronics or equivalent.
2. Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals and schematics. Able to interpret and understand component diagrams and speculation sheets. Ability to teach and advise other technicians about technical problems and inform them with new technical information.
3. Sufficient knowledge to repair the most difficult casino floor problem that slot floor technicians are not able to repair in areas such as slot machine power problems, MPU Boards, progressive signs, machine harnesses, and displays.
4. Have knowledge of the setup of all slot and video poker games and player tracking systems.
5. Ability to understand electronic concepts and physics on how electronics works in a casino environment. Must have researching capabilities and sufficient skills to collect data for electronic repairs.
6. Have working knowledge of Title 31 requirements and internal control policies.
7. Must be at least 21 years of age.
8. Must be able to obtain UAIC Tribal Gaming License.
Physical Requirements:
1. Normal, corrective vision range, with the ability to see color and the ability to distinguish letters, numbers, and symbols.
2. Ability to stand and walk for the duration of shift.
3. Ability to move up to 50 lbs. using a hand truck with or without assistance.
4. Ability to drive a truck.
5. Ability to hear radio transmissions and communicate clearly on radio. Must be able to wear an earpiece with radio.
6. Have the manual dexterity necessary to operate small and large hand tools.
Work Conditions:
Work is typically conducted in the casino, which may be hot, cold, noisy, and in the presence of secondhand smoke. Work may be performed in small areas with a 3-foot wide access. Tasks will performed from a non-sitting position. Team Members may be required to stand, walk, kneel, lift, reach, push, pull and grasp. These tasks include the maintenance and care of an assigned area. Team Member must possess proper safety training in the use of chemicals. Frequent contact with fellow Team Members and Guests is standard.
Garde Manger Pantry - FT
Lincoln, CA Job
Perform responsibilities in accordance with all Company standards, policies, and procedures. Possess the culinary ability to work hands-on in any kitchen environment, including those involving off site premise. Majority of the production will be in the Garde Manger, preparation of all salad bar items: back up salads, fruits, deli meats, breakfast items, and condiments as needed, preparing sauces and dressings. Also including cutting cakes and pies and setting up desserts Stocking items needed for warmer or refrigerators, refilling items that are low in product, placing proper utensils, checking chilled salad items and steam table temperatures.
Responsibilities:
* Practice, support, and promote Thunder Valley Casino's "Winning Attitude" Company-wide culture and demonstrate Thunder Valley Casino's 4-Diamond Service Standards at all times.
* Prepare food according to daily meal plan.
* Attend daily Team Member pre shift meetings.
* Handle a flexible schedule.
* Follow set schedules and specific job duties.
* Display knowledge of all emergency procedures.
* Follow set schedules and specific job duties.
* Display and encourage teamwork in the department.
* Communicate on a consistent basis with all managers. Keep them abreast of all department activities.
* Adhere to all policies and procedures as set forth by Director of Food and Beverage.
* Follow SOP's, recipe books and guidelines and have all necessary supplies to provide consistency and quality.
* Maintain cleanliness, safety and sanitation standards in accordance with all policies set forth.
* Ensure that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notify a supervisor immediately if kitchen and equipment are not in good working order.
* Possess the ability to work hands-on in any kitchen environment, including those involving a three-meal period and high-volume production. Majority of the production will be frying, sautéing, griddling, carving, broiling, and steaming all meats, fish, vegetables and poultry. May include cold salads, sandwiches, cold displays, salad dressings, slicing deli meats and cheese for guest services according to Thunder Valley standard's and specifications.
Qualifications
Qualifications:
* Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
* Must manage time effectively with minimum supervision. Ability to handle high pace production.
* Must be able to handle constructive criticism and be willing to continuously improve
* Must possess and demonstrate great attention to detail in order to maintain operating standards. Using good judgment.
* Minimum of 1 year experience in the Culinary Industry.
* Must be able to read all tickets and organize food production in a timely manner.
* Possess or obtain a California Food Handler Card.
* At least 18 years of age.
* Must be able to obtain UAIC Tribal Gaming License.
Experienced Table Games Dealer
Lincoln, CA Job
Job Details Lincoln, CA Part Time High School Table GamesDescription
Deal games efficiently and accurately, providing friendly and proactive interaction with all Guests and Team Members. Provide Four Diamond service to Guests by being knowledgeable about Thunder Valley Casino and communicating its promotions and events. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
Practice, support, and promote Thunder Valley Casino Resort's “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
Create an atmosphere of hospitality and friendliness toward Guests and Team Members by dealing all games in a friendly and helpful manner with an upbeat and positive attitude.
Assist in training Guests not familiar with various table games products.
Demonstrate an effective working knowledge of dealing policies and gaming procedures.
Deal games in accordance with internal controls while maintaining dealer efficiency metrics. Maintain knowledge in all aspects of the games dealt.
Safeguard assets of the company by following proper procedures for performing transactions at the gaming tables including exchanging currency for gaming chips, taking bets, collecting losing bets, and paying winning bets.
Ensure payouts are made quickly and accurately.
Ensure good game pace for all players.
Responsible for the protection and control of the game.
Ensure proper cleanliness of assigned game table, maintain chip tray at table in orderly fashion, and ensure equipment is in good working order.
Verify and sign for fills, credits, marker issuance, and all documentations listed in internal controls.
Open and close tables by verifying all cheque inventories.
Notify Floor Supervisor or other member of Table Games Management of any irregularities noticed.
Advise Floor Supervisor or other member of Table Games Management of any player disputes or arguments that may arise during the game.
Inform Floor Supervisor or other member of Table Games Management of any important or relevant facts regarding specific players and their action.
Qualifications
Minimum Qualifications:
High school diploma or equivalent education preferred.
Must be able to pass departmental audition.
Excellent customer service skills.
Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
Basic money handling skills.
Must be able to perform basic math calculations quickly.
Must be at least 21 years of age.
Must be able to obtain UAIC Tribal Gaming License.
Physical Requirements:
Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
Ability to sit, stand, bend, reach, and twist over a table for continuous time periods up to two (2) hours.
Ability to lift and move up to ten (10) lbs.
Manual dexterity necessary to shuffle and pitch cards or to work a stick and deal base.
Manual dexterity necessary to spin the roulette apparatus, shuffle and pitch cards, and to work a crap stick and deal base.
Work Conditions:
Work will be conducted in the casino, which may be hot, cold, noisy, and be in the presence of secondhand smoke. Work may be performed in small areas with a three (3) ft. wide access. Tasks may be performed from both a sitting and non-sitting position. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp. These tasks include the maintenance and care of an assigned area. Frequent contact with fellow Team Members and Guests is standard. Work hours and days may be revised as company needs and workplace circumstances dictate.
Important Notices:
This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
Utility Porter - FT
Lincoln, CA Job
The Utility Porter is responsible for maintaining the highest standards of cleanliness in the casino, outside grounds, public areas, and offices. Utility Porters will anticipate and respond to Guest issues, providing service in a friendly manner. Utility Porters are also knowledgeable and skilled in the use of heavy-duty cleaning equipment such as floor scrubbers, buffers and carpet extractors used for proper maintenance of a variety of surfaces within the property. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
This position pays $20/per hour.
Essential Functions:
1. Practice, support, and promote Thunder Valley Casino Resort's "Winning Attitude" company-wide culture and demonstrate AAA Four Diamond service standards at all times.
2. Provide care of various surfaces and areas throughout the property by utilizing heavy duty equipment. Tasks include, but not limited to stripping, waxing, conditioning, honing procedures, high speed burnishing, buffing, carpet extraction.
3. Responsibilities include the operation of a high lift, street sweeper, and blowers.
4. Ensure all equipment is used and maintained in accordance with proper procedures.
5. Responsible for cleaning assigned zone(s), with a safety-minded approach and courteous demeanor among Guests and Team Members.
6. Responsible for maintaining the Hazard Communication Standard for your area.
7. Be familiar with OSHA safety codes regarding chemicals. Use proper personal protective equipment (PPE) when using or dispensing chemicals.
Minimum Qualifications:
1. High school diploma or equivalent education preferred.
2. Experience: Previous floor maintenance preferred including experience in the operation of commercial cleaning equipment such as floor scrubbers, buffers and carpet extractors.
3. Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form and by telephone and radio.
4. Must be at least 21 years of age.
5. Must be able to obtain UAIC Tribal Gaming License.
Qualifications
Physical Requirements:
1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
2. Ability to lift, maneuver, and move items weighing up to 100 lbs.
3. Requires the ability to use and carry job related equipment.
4. Manual dexterity to operate job related equipment.
5. Ability to crouch, kneel, push, turn, reach, carry, and pull.
6. Requires the physical ability to stand and walk for duration of shift.
7. Ability to working in dimly lit conditions and a noisy and smoky environment.
Technician, Heavy Duty
Jackson Rancheria Casino Resort Job In Jackson, CA
The Heavy Duty Technician repairs, assesses malfunctions, rebuilds and performs maintenance on light and heavy duty vehicles, construction equipment and mechanical equipment.
Responsibilities
• Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.
• Diagnose mechanical defects and determine extent of needed repair for pickup trucks, automobiles, dump trucks, tractors, motor graders, cranes, mowers, street sweepers, fork lifts, compactors, bulldozers, backhoes, loaders, scrapers, excavators and other diesel and gas-powered construction equipment.
• Inspect used parts to determine the cause of mechanical failure and evaluate whether parts are still usable or need to be replaced.
• Overhaul, repair and adjust engines, standard and automatic transmissions, air and hydraulic brake systems, clutches, differentials, axles and suspension, ignition and electrical systems, computerized and electronic ignition systems, steering and control systems and generators.
• Perform instrumentation repair.
• Repair and replace tracks on equipment.
• Grind, seat and adjust valves.
• Rebuild hydraulic pumps.
• Repair electronically controlled devises on power shovels and other heavy equipment.
• Adjust and repair grader blades and loader bucket assemblies.
• Perform welding
• Overhaul exhaust systems.
• Make emergency repairs in the field.
• Perform routine maintenance and servicing of equipment and trucks.
• Perform all the functions of the Auto Technician I and Auto Technician II.
Qualifications
EDUCATION and/or EXPERIENCE
• Minimum of five years' experience working with heavy duty equipment.
• Experience with factory level diagnostic tools and electronic equipment.
CERTIFICATES, LICENSES, REGISTRATIONS
• Ca. Class C driver license required - Must be vehicle insurable through Jackson Rancheria's Agent.
• Valid Class A driver license with Tank endorsement preferred.
• ASE Certificates A1-A8 strongly preferred.
• ASE Certificates T-2 - T-8 and/or Caterpillar, Peterbilt, Kenworth certificates or training strongly preferred.
Pay range: $33.00 - $42.90 per hour
*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.
This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.
Finance - Audit Clerk
Valley Center, CA Job
WHO WE ARE:
Be a member of the winning team at Valley View Casino & Hotel - named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future will come together - join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals!
Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon “good neighbor” values, our Tribe has been a part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors.
At Valley View Casino & Hotel our team members are the foundation of who we are and what we do. The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement.
Description of the Position:
Responsible for accurately recording audits daily totals in a timely manner, thereby ensuring smooth and efficient operations in the Revenue Accounting Department. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job.
Primary Duties, Responsibilities, and Tasks:
All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success.
Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
Identifies and investigates abnormal findings to resolve revenue audit discrepancies. Prepares journal entries; tracks coupons used on property; sorts and records complimentary receipts.
Reconciles accounts on a regular basis.
Assists with the monitoring of all financial activities on property, with respect to Revenue Accounting, to ensure that all applicable laws, rules, regulations and controls of the company, the Federal and State Tax Commissions, and the Gaming Commission are enforced throughout the Revenue Accounting Department.
Evaluates various situations, with respect to Revenue Audits, and determines how best to handle same.
Held accountable for the accuracy and thoroughness of departmental records and reports.
Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible.
Other duties as assigned by management.
Responsible for conducting all responsibilities in a professional and ethical manner
Responsible for maintaining a consistent, regular attendance record.
Adheres to performance standards, company policies and procedures, as they relate to the department.
Required Qualifications:
High school diploma or GED equivalent.
One year of previous audit, professional accounting and/or Gaming operations.
Ability to type a minimum of 35 words per minute.
Demonstrated proficiency in Microsoft Office products.
Ability to operate 10-key by touch
Ability to speak and understand the English language.
Ability to write routine reports and correspondence.
Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures.
Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks.
Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Must use good judgment when providing information to our guests and maintain positive guest relations at all times.
Responsible for maintaining a consistent, regular attendance record.
Responsible for conducting all responsibilities in a professional and ethical manner.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Must be able to successfully pass applicable auditions or skill testing and a drug screening test.
Preferred Qualifications:
Associates degree in accounting or related field.
Experience in a gaming or casino environment.
Advanced skills in Microsoft Excel.
Physical Requirements of the Position:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.
While performing the duties of this job, the Team Member is regularly required to talk and hear.
The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel.
The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The Team Member must frequently lift and/or move 20 pounds and occasionally lift and/or move up to 40 pounds.
Working Conditions:
The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles.
The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes.
The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud.
Other Information:
Native American hiring preference applies.
This does not list all the duties of the job. You may be instructed by management to perform other tasks or functions.
You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence.
Management has the right to revise this at any time.
The job description is not a contract for employment.
All team members are obligated to support and uphold the Valley View Casino & Hotel's Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greeting guests in a courteous and caring manner using personalized service.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
Other details
Pay Type Hourly
Banker, Main
Jackson Rancheria Casino Resort Job In Jackson, CA
The Main Banker records transactions in the casino computer program and processes all disbursements and receipts of monies to or from the Casino Cage and/or Vault. The Main Banker issues operating banks and processes return banks from all cash handling outlets as well as issue Slot Jackpot payouts and Table Games chip fills. Will also work as a Cage Cashier as needed.
Responsibilities
• Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.
• Responsible for balancing an assigned bank.
• Responsible for preparing and maintaining custody of daily bank deposits for pickup by the armored transport.
• Assures that Cage inventory is counted and balanced for assigned shift.
• Performs transfers with employees working in the vault and cashier cage.
• Provides proper security and accountability of Cage funds.
• Assures that all paperwork received during the shift is properly accounted for in casino computer program and is sent to auditors and accounting.
• Secures and maintains Casino Checkbook and register and assures proper documentation is received prior to issuing checks.
• Receive and verify all drops from soft count and reconcile paperwork.
• Issues Slot Jackpot payouts.
• Issues cash banks to various departments and processes returned banks, verifies cash, chips, etc. and compares to count sheet.
• Assures that proper documentation accompanies all transactions.
• Processes deposits from various revenue departments.
• Sorts and counts currency, checks, vouchers, refunds, gift certificates and other negotiable instruments.
• Enters all Slot tickets into computer database, which generates summaries of gaming machine payouts.
• Balances assigned chip inventory.
• Processes all chip fills and credits from Table Games.
• Perform coin and currency fills and/or drops from the Ticket Redemption Machines.
Processes the shift roll function in the casino computer gaming system.
• Updates guest accounts in casino computer system, and processes credit, safekeeping and front money transactions for casino guests.
• Makes change, redeems coupons, and cashes coin, checks, tickets and casino chips.
• Follows current guest, credit card, tribal and team member check policies.
• Ensures security of assigned funds by verifying that all payouts are performed accurately.
• Performs verification of funds for other Cashiers when requested.
• Assures that all items of value are secured prior to leaving work area.
• Calls for assistance when any transaction is suspicious.
• Tracks reportable transactions on the Cage MTLs and NILs in accordance with Title 31 requirements.
• Performs training or retraining of department employees as assigned.
• Complies with Cage policies and procedures.
• Responsible for reviewing postings daily for any procedural changes.
• Responsible for reviewing posted schedules daily to ensure proper attendance.
• Responsible for attending all mandatory training classes and department meetings.
• Will perform the job functions of Cage Cashier when assigned.
Qualifications
KNOWLEDGE SKILLS AND ABILITIES
• Basic to intermediate computer knowledge.
• Strong general mathematical knowledge.
• Proficient use of 10-key calculator.
EDUCATION and/or EXPERIENCE
• Minimum High School level education and typically a minimum of 6 months cash handling experience.
Pay range: $20.00 - $26.00 per hour
*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.
This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.
Banquet Houseperson - OC
Lincoln, CA Job
Job Details Lincoln, CA On Call High School $17.00 Hourly Any Food & BeverageDescription
The Banquet House Person, under close direction of the Banquet Manager and the Banquet Captain, this position is responsible for providing Banquet Dining set ups and Beverage Special Event Support to all guests in an efficient, courteous, and professional manner displaying a high standard of customer service. This position interacts with staff internally and may interact with guests externally.
Responsibilities:
Reports to work on time, as scheduled and in complete uniform. Maintains a positive and cooperative attitude. Follows department and casino policies and procedures.
Responsible for prompt, efficient and courteous service to customers, according to departmental and outlet standards.
Has knowledge of all food and beverage health codes, and makes safety first priority. Ensures that all areas are kept clean and free of any potential hazards.
Participates as a team member with staff in producing a smoothly and efficiently run operation that meets the highest standards of Customer Services.
Sets up the room based on the instructions on the Banquet Event Order (B.E.O). May be needed to deliver food orders following the sequence of service. Monitoring customer needs ensuring all requests are promptly fulfilled in their function assignment.
Continually refines and develops knowledge of all Food and Beverage items and service.
Completes all work duties in an efficient and proper manner on a daily basis.
Answers any customer questions and/or complaints and directs concerns to appropriate management.
Performs other duties as assigned.
The Banquet House Person, under close direction of the Banquet Manager and the Banquet Captain, this position is responsible for providing Banquet Dining set ups and Beverage Special Event Support to all guests in an efficient, courteous, and professional manner displaying a high standard of customer service. This position interacts with staff internally and may interact with guests externally.
Qualifications
Qualifications:
Any combination of education, training, or experience that provides the required knowledge, skills and abilities.
Must be at least 21 years of age.
Ability to obtain / renew all required licenses or certification specifically Tribal Gaming License.
Ability a fast-paced environment, follow oral/written instructions, lift up to 50 pounds and must be able to push up to 250 pounds, and stand or walk continuously 2 hours or longer.