Patient Care Coordinator jobs at JAG-ONE Physical Therapy - 118 jobs

Patient Care Coordinator Department: Patient Support Center/Call Center Reports To: Sr. Director Operations FLSA Non-Exempt Primary Function: The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service. Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday. Job Scope and Major Responsibilities: Complete prescription intake process including verification of insurance coverage Assist physician's offices through the prior authorization and appeals process Research financial assistance options for patients through copay cards, foundations, and assistance programs Coordinate prescription processing and delivery with dispensing pharmacies Manage and triage high volume of customer service phone calls while managing day to day operations Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals Ensure proper documentation of process flow from prescription initiation through completion Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status Interface with IT department to improve system functionality and workflow Attend team meetings to support ongoing program development Other responsibilities as assigned Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”) Performance Criteria: Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service. Required Qualifications: Minimum of 2 years pharmacy experience preferred Previous work experience in a call center environment or customer service role preferred General knowledge of pharmacy laws, practices and procedures Knowledge of common medical terms/abbreviations and pharmacy calculations Understanding of insurance and third-party billing systems Skill to prioritize and work in a fast-paced environment Exemplary communication, organization, and time management skills Capability of working independently and as a member of a team Ability to preserve confidentiality of protected health information (PHI) Proficient in MS Word, Excel and Outlook Possess and maintain professional demeanor and courteous attitude Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws .

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Secaucus, NJ Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Orlando, FL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA Classification: Non-Exempt Status: Full-Time, Hybrid Reports to: RxARECARE Supervisor Purpose: The Patient Care Coordinator interacts with patients over the phone and coordinates prescription refill(s). This role updates billing information, addresses patient concerns, and redirects calls to pharmacists as needed. This position communicates with healthcare providers in a confidential manner, while adhering to applicable healthcare regulations. To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager. Responsibilities: Communicates with patients via phone to establish rapport, ensure clinical compliance, and establish next shipment of medication. Communicates with order management and fulfillment team to engage compliance, and to address concerns as noted during patient communication. Accepts direction from pharmacist(s) and Leadership regarding various elements of specialty call compliance programs. Additional projects and activities as assigned. Required Qualifications: High school diploma or graduate education degree (GED). 1-3 years customer service experience in a call center environment. Excellent communication, organizational and interpersonal skills. Preferred Qualifications: 1-3 years' experience in a specialty pharmacy call center environment. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA Classification: Non-Exempt Status: Full-Time, Hybrid Reports to: RxARECARE Supervisor Purpose: The Patient Care Coordinator interacts with patients over the phone and coordinates prescription refill(s). This role updates billing information, addresses patient concerns, and redirects calls to pharmacists as needed. This position communicates with healthcare providers in a confidential manner, while adhering to applicable healthcare regulations. To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager. Responsibilities: Communicates with patients via phone to establish rapport, ensure clinical compliance, and establish next shipment of medication. Communicates with order management and fulfillment team to engage compliance, and to address concerns as noted during patient communication. Accepts direction from pharmacist(s) and Leadership regarding various elements of specialty call compliance programs. Additional projects and activities as assigned. Required Qualifications: High school diploma or graduate education degree (GED). 1-3 years customer service experience in a call center environment. Excellent communication, organizational and interpersonal skills. Preferred Qualifications: 1-3 years' experience in a specialty pharmacy call center environment. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a care coordination supervisor you can develop a team, and have an important role in creating a positive experience and improving health outcomes for patients. And, you won't be working weekends. About the Role: As a care coordination supervisor at Neighborhood, you will supervise site level care coordination, overseeing a team of care coordinators. You'll draw on your experience to identify, encourage and develop the skills and talents of your employees so they can better serve patients. Responsibilities include: * Supervise care coordination operations and staff * Coordinate training and procedural oversight * Monitor patient support and issue resolution * Monitor metrics for care gap closure, referrals, labs, and procedures * Allocate resources to handle volume Roles are available at two of our city sites: Northwest - 155 Lawn Avenue, Buffalo Riverway - 1569 Niagara Street, Buffalo What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills: * High school diploma or equivalent * 1+ years' experience in community health, care coordination and/or outreach preferred * Maintain CPR and licensure(s)/certifications required to perform job duties * Excellent oral and written communication skills * Read, write, and speak the English language. A second language of Spanish is preferred * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $29.50/hour - $33.00/hour Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

ENT and Allergy Associates, LLP and Hümi is seeking a self-motivated, people-friendly Full Time Medical Receptionist for our Lake Success office location. Hourly: $21/hr Scheduling patient appointments Assisting incoming patients Verifying insurance coverage Entering patient demographics into the computer Pulling and filing medical charts Assisting the office manager and physicians as needed. Most importantly, you will be the face of our practice for the many patients who need our help Job Requirements Must be able to work in a fast-paced environment NextGen a plus. Must be able to work independently as well as part of a team Experience in the medical field and knowledge of medical insurance a plus Bilingual Spanish a plus Required schedule - rotates weekly as follows Monday: 8:30am-5:00pm Tuesday: 11:00am-7:30pm Wednesday: 8:30am-5:00pm Thursday: 8:30am-5:00pm Friday: 8:00am-4:30pm Saturday's (1-2 per month) - 8:00am - 12:30pm *Please note: schedule subject to change based on physician schedules. We offer a competitive salary with a comprehensive benefits package including Medical/Dental/Vision insurance, Company paid long term disability, Flexible spending account, Company paid life insurance, Voluntary life insurance, 401k, Pet insurance. The ENT & Allergy Associates Network: ENT & Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians who practice in over 80 clinical locations throughout New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, providing the highest level of expertise and care. With a wide range of services including Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma-related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA Is able to meet the needs of patients of all ages. ENTA is also affiliated with some of the most prestigious medical institutions in the world. Each year ENTA physicians are voted ‘Top Doctor' by Castle Connolly, a true testament to the exceptional care and service they provide to their patients. HÜMI: Backed by over 25 years of experience, Hümi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications. With a seasoned team and a commitment to excellence, Hümi delivers cutting-edge healthcare business management solutions. By implementing best practices at every step, Hümi ensures measurable success for its clients. At its core, Hümi represents the human side of healthcare, where operational excellence meets a people-first philosophy. ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with Boston IVF of Rochester, NY. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-4:00pm The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients. Essential Functions and Accountabilities: Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 1+ years practical experience working in a similar position Experience in a patient-facing role - preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting Technical Skills: Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment) Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.” Monday - Friday 8:00am-4:00pm

If you want to make a living by making a difference, join Acenda as an Facilitator Job Title: Scheduling Coordinator Integrated Health Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey. Our team enjoys competitive benefits, work-life balance, professional development, and team engaging events. Acenda is recognized as a multi-year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for Work-Life Balance as well as Joint Commission accredited and certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Join #TeamAcenda and make a lasting impact. Job Overview The Scheduling Coordinator is responsible for developing and managing an efficient scheduling system that meets the needs of students, families, school districts, and community partners within the NJ4S program. This role coordinates multiple stakeholders to enhance scheduling processes, reporting efficiency, and overall program operations. The Scheduling Coordinator also supports the Director in program development, fosters partnerships with schools and community organizations, and promotes program visibility and sustainability. As an integrated health organization Acenda values the use of evidence-based practice or EBP's. Program Info The NJ Statewide Student Support Services (NJ4S) network, created regional hubs aligned with court vicinages and Children's System of Care service areas, to support statewide delivery of prevention services in schools, as well as other locations in the community including but not limited to: libraries, community centers, faith-based organizations and family success centers. The hubs would be the administrative and organizational center, staffed by a director, assistant director, support staff, prevention specialists and mental health counselors who will be mobilized to delivery services locally, when and where they are needed, both in school and community settings. Most importantly the hub staff will have the ability to connect students and their parents/caregivers with other community services, both clinical and non-clinical, beneficial to student social, emotional and mental health and well-being. Responsibilities: Responsible for devising, implementing, analyzing and managing a system for the scheduling of program appointments Efficiently utilizes available resources and fully accommodating the needs of students, families, school districts, and community service providers. Coordinate the needs of multiple parties in order to continually improve scheduling and report efficiency in the NJ4S program. Assists the Director in the development of the program's administrative and programmatic operations. Develops and maintains partnerships and collaborations with school districts and community resources and ensures program availability, opportunities and successes are marketed to promote program sustainability Requirements: Associates Degree with two years' experience in scheduling and office management in community-based services/social services setting Applicants who do not possess the required education may substitute additional experience as indicated on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience Strong written and verbal communication skills, cultural competency required Must have and maintain a valid driver's license, use of an insured vehicle and an acceptable driving record. Preferred: Bachelor's degree in a Human Services related field, experience in the provision of prevention related programs Bilingual Spanish Additional Information: Base rate: $18.27 Schedule: Day Mon-Fri 9-5 or 830-430 Bilingual Rate: You will receive an additional $1.50 added to the base rate if Spanish proficient What we provide: An Innovative culture that encourages you to grow and learn with the agency Mission-driven core Health, Vision and Dental coverage for you and your family 401(k) with 100% employer match on the first 5% of comp Generous time-off Life Insurance Flexible Spending Accounts Employee Assistance Program Year-end bonuses Acenda Integrated Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Department/Program New Jersey Statewide Student Support Services - Atlantic/Cape (NJ4SV1)

How will you make an impact & Requirements Compensation: $17.10 to $21.38

GENERAL SUMMARY OF DUTIES: The MRI/ CT Receptionist serves as the first point of contact for patients and plays a vital role in ensuring efficient imaging department operations. This position supports patient flow, safety, scheduling accuracy, and communication between patients, technologists, and clinical staff. Requirements ESSENTIAL FUNCTIONS: · Greet and check in patients professionally; verify demographics, insurance, identification, and collect co-pays or balances. Check out patients and schedule follow-up appointments as needed. · Answer phones and messages appropriately; maintain an organized front desk and waiting area. Assist with referrals, authorizations, documentation, and accurate scanning/uploading of patient records. · Obtain, distribute, and review required paperwork, consents, and screening forms; identify incomplete or concerning responses and escalate appropriately. Ensure forms are completed prior to appointments and maintain basic MRI/CT safety awareness. · Address patient questions and service concerns; communicate effectively with technologists, management, and other departments to support smooth patient flow and exam preparation. · Schedule, reschedule, and cancel MRI/CT appointments, including outside orders; ensure correct exam orders, appropriate time slots, coordination of urgent/add-on exams, and timely communication of delays or changes. · Follow departmental policies, safety protocols, and process improvement initiatives; participate in training and maintain professionalism in a high-volume, fast-paced environment. · Communicate appointment details, preparation instructions, expectations, and arrival times to patients. · Utilize EMR, PACS, PACS Manager, Metis, and scheduling systems effectively. · All other duties assigned. EDUCATION: High school diploma or GED EXPERIENCE: Minimum of one year experience in healthcare, medical office or customer service setting, preferably six months receptionist experience in health care setting. REQUIREMENTS: Excellent customer service skills. Flexibility to work assigned shifts including early morning, evenings, and/ or weekends. KNOWLEDGE · Basic knowledge of MRI/CT front-desk workflows, office policies, procedures, and required documentation · Understanding of imaging appointments, exam types, and typical exam durations · Knowledge of customer service principles, patient confidentiality, and HIPAA requirements · Familiarity with office equipment and general medical office operations SKILLS · Clear, professional verbal and written communication with strong interpersonal and customer service skills, including conflict de-escalation · Proficient typing, use of office equipment, and accurate handling of paperwork and filing · Strong attention to detail and accuracy in patient data entry and documentation · Ability to work effectively in a fast-paced outpatient clinical environment and adapt to changing schedules and patient needs ABILITIES · Ability to communicate clearly in person and by phone; establish and maintain cooperative relationships with patients, families, providers, and staff · Ability to remain calm, courteous, and professional when interacting with upset or anxious patients · Ability to read, understand, and follow written and verbal instructions to prepare records, generate documentation, and schedule appointments · Ability to organize, prioritize, and multi-task in a high-volume setting while working independently and as part of a clinical team · Ability to accurately review and enter patient information, identify workflow or documentation issues, and escalate appropriately · Ability to maintain confidentiality, comply with safety policies and procedures, and adapt to changing operational needs · Ability to travel between office locations and maintain reliable attendance ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in a medical imaging outpatient clinical environment. Position is primarily a reception workstation and has frequent interaction with patients, visitors, technologists, and staff. This is a fast-paced, high-volume setting with frequent interruptions. Adhering to strict posted safety signage and access restrictions. PHYSICAL/MENTAL DEMANDS: Work requires hand dexterity for office machine operation, stooping and bending to files and supplies, walking short distances from reception area to MRI/ CT department, and sitting/ standing for extended periods of time. Must possess visual and auditory acuity in order to communicate with co-workers, patients, and other customer groups. Ability to lift/ carry up to 25 lbs.

Job DescriptionDescription: GENERAL SUMMARY OF DUTIES: The MRI/ CT Receptionist serves as the first point of contact for patients and plays a vital role in ensuring efficient imaging department operations. This position supports patient flow, safety, scheduling accuracy, and communication between patients, technologists, and clinical staff. Requirements: ESSENTIAL FUNCTIONS: · Greet and check in patients professionally; verify demographics, insurance, identification, and collect co-pays or balances. Check out patients and schedule follow-up appointments as needed. · Answer phones and messages appropriately; maintain an organized front desk and waiting area. Assist with referrals, authorizations, documentation, and accurate scanning/uploading of patient records. · Obtain, distribute, and review required paperwork, consents, and screening forms; identify incomplete or concerning responses and escalate appropriately. Ensure forms are completed prior to appointments and maintain basic MRI/CT safety awareness. · Address patient questions and service concerns; communicate effectively with technologists, management, and other departments to support smooth patient flow and exam preparation. · Schedule, reschedule, and cancel MRI/CT appointments, including outside orders; ensure correct exam orders, appropriate time slots, coordination of urgent/add-on exams, and timely communication of delays or changes. · Follow departmental policies, safety protocols, and process improvement initiatives; participate in training and maintain professionalism in a high-volume, fast-paced environment. · Communicate appointment details, preparation instructions, expectations, and arrival times to patients. · Utilize EMR, PACS, PACS Manager, Metis, and scheduling systems effectively. · All other duties assigned. EDUCATION: High school diploma or GED EXPERIENCE: Minimum of one year experience in healthcare, medical office or customer service setting, preferably six months receptionist experience in health care setting. REQUIREMENTS: Excellent customer service skills. Flexibility to work assigned shifts including early morning, evenings, and/ or weekends. KNOWLEDGE · Basic knowledge of MRI/CT front-desk workflows, office policies, procedures, and required documentation · Understanding of imaging appointments, exam types, and typical exam durations · Knowledge of customer service principles, patient confidentiality, and HIPAA requirements · Familiarity with office equipment and general medical office operations SKILLS · Clear, professional verbal and written communication with strong interpersonal and customer service skills, including conflict de-escalation · Proficient typing, use of office equipment, and accurate handling of paperwork and filing · Strong attention to detail and accuracy in patient data entry and documentation · Ability to work effectively in a fast-paced outpatient clinical environment and adapt to changing schedules and patient needs ABILITIES · Ability to communicate clearly in person and by phone; establish and maintain cooperative relationships with patients, families, providers, and staff · Ability to remain calm, courteous, and professional when interacting with upset or anxious patients · Ability to read, understand, and follow written and verbal instructions to prepare records, generate documentation, and schedule appointments · Ability to organize, prioritize, and multi-task in a high-volume setting while working independently and as part of a clinical team · Ability to accurately review and enter patient information, identify workflow or documentation issues, and escalate appropriately · Ability to maintain confidentiality, comply with safety policies and procedures, and adapt to changing operational needs · Ability to travel between office locations and maintain reliable attendance ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in a medical imaging outpatient clinical environment. Position is primarily a reception workstation and has frequent interaction with patients, visitors, technologists, and staff. This is a fast-paced, high-volume setting with frequent interruptions. Adhering to strict posted safety signage and access restrictions. PHYSICAL/MENTAL DEMANDS: Work requires hand dexterity for office machine operation, stooping and bending to files and supplies, walking short distances from reception area to MRI/ CT department, and sitting/ standing for extended periods of time. Must possess visual and auditory acuity in order to communicate with co-workers, patients, and other customer groups. Ability to lift/ carry up to 25 lbs.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Non-Exempt Job Type: Full-Time Reports To: RxARECARE Supervisor Purpose: The Bilingual Care Coordinator assists patients and prescribers with medication questions, coordinates prescription refill(s), updates billing information, and addresses patient concerns while translating to patients in Spanish as needed. This position assumes the primary roles of patient care coordinator, insurance resolution specialist & order management technician for the RxARECARE program. Possesses a strong grasp of financial assistance programs that patients may qualify for and assists in enrolling patients in said programs. Provides bilingual support to patients and providers requesting a Spanish interpreter in all aspects of the role. To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager. Responsibilities: Communicates with patients via phone to establish rapport, introduce program offerings, ensure clinical compliance, authorize next shipment of medication, and coordinates any other patient questions. Conducts physician office welcome calls to provide a program overview and complete enrollment in physician office communications preference plans. Tracks all interactions with patients and manufacturer representatives, utilizing mutually agreed upon platforms, to the extent permitted by law. Serves as the primary contact for the patient and physician to resolve inquiries and resolve issues in a timely and professional manner. Ensures patients are enrolled and consented with the program and communicates with manufacturer representatives as needed. Performs all required order management activities such as order/data entry, patient onboarding, patient profile creation and updates, prescription retrieval, adverse event and product compliant submission and reconciliation, and assigned follow-ups. Enrolls patients in financial assistance programs as appropriate including Quick Start, Bridge, Copayment Assistance, PAP and Product Replacement if applicable. Screens and excludes federal and state healthcare program beneficiaries, such as Medicare, Medicaid, the VA/DoD, TRICARE, or any other federal or state healthcare plans from participating in the manufacturer's commercial co-payment program. Conducts all patients and physicians facing interactions related to reimbursement support, including but not limited to processing pharmacy claims, obtaining authorizations and overrides as needed and discussing financial responsibility with patients. Accepts direction from Pharmacist(s) and Leadership regarding various elements of specialty call compliance programs. Processes pharmacy claims accurately and timely as needed. Communicates effectively with the RxARECARE Supervisor, Manager of RxARECARE Operations & Program Manager as needed. Adheres to all privacy and HIPAA regulations and supporting processes in all communications and documentation. Completes all Bilingual Care Coordinator responsibilities fluently in both English and Spanish. Additional projects and activities as assigned. Required Qualifications: High school diploma or graduate education degree (GED) Bilingual - Fluent in English and Spanish, especially in medical terms. Minimum of 1 year of customer service experience in a call center environment. Excellent communication, organizational and interpersonal skills Preferred Qualifications: Bachelor's degree Prior experience in a specialty pharmacy call center environment Healthcare interpreter certification from a nationally recognized institute (Certification Commission for Healthcare Interpreters or the National Board of Certification for Medical Interpreters) or willingness to become certified. Work Environment: This job operates in a professional office environment. PANTHERx Rare Pharmacy offers flexibility only to eligible employees to work hybrid or remotely without compromising work performance, productivity, or team collaboration. This role routinely uses standard office equipment such as computers and phones in an office or home-office environment. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

Join LifeLink - Join a Life Saving Team! About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands. At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you. What You'll Do As a Surgical Coordinator 1, you will directly contribute to LifeLink's life-saving mission. The Surgical Coordinator I (“SC I”) supports the mission, goals, and strategic plan of LifeLink Foundation, Inc. (“LifeLink”) by coordinating surgical aspects of organ and tissue procurement, preservation, and packaging in accordance with LifeLink policies and applicable regulations. The SC I is a skilled clinical professional responsible for ensuring that donated organs and tissues are recovered in a manner that maximizes their potential for transplantation, therapy, research, or education. Additionally, the SC I assists with hospital development initiatives and provides professional education, as needed. Key Responsibilities: Maintain the highest standards of professional conduct and interpersonal relationship development; promoting a positive and collaborative work environment aligned with the mission, vision, and values of the organization. Coordinate and perform all designated aspects of the organ recovery, preservation, and packaging process in compliance with LifeLink policies and applicable regulations. Provide on-call coverage and support for deceased donor procurement, organ preservation, and related activities, as assigned. Demonstrate proficiency in sterile technique, universal precautions, infection control, and correct use of surgical instruments and supplies. Prepare, brief, and assist operating room (“OR”) staff throughout the organ and tissue recovery process, ensuring a coordinated surgical workflow, assuring a coordinated and informed plan for the sequence of recovery events with all surgical personnel. Set up, maintain, and turn over the OR before, during, and after recovery procedures, including post-mortem care. Prepare the OR for organ recovery by ensuring all required surgical supplies, instruments, equipment, slush, preservation solutions, and other necessary materials are available and arranged appropriately. Coordinate the sterilization of specialized surgical instruments, if necessary. Maintain appropriate conditions for flush solutions, additives, and preservation media throughout the surgical recovery process. Demonstrate knowledge of normal and variant human anatomy, recognizing anatomical structures and components relevant to organ recovery, packaging, and documentation. Recognize and respond to intraoperative complications. Understand and apply proper techniques for organ and tissue dissection, recovery, preparation and preservation. Serve as the surgical first assist during donor organ recovery procedures, supporting the lead surgeon in both sterile and non-sterile tasks, if necessary. Perform recovery of organs and tissues intended for research, education, or training. Ensure that all organs, tissues, and specimens are properly packaged and labeled in compliance with regulatory and safety requirements; maintaining chain of custody and supporting safe, compliant transport. Perform designated aspects of preparing organs for machine perfusion and ensuring proper function and integrity. Operate, monitor, and adjust machine perfusion systems to optimize organ preservation and assess organ viability. Troubleshoot and resolve technical issues with machine perfusion equipment or protocols during organ preservation. Perform the packaging, labeling, handling, and shipping of organs in a manner that ensures their arrival without compromise to the quality of the organ or other specimen. Ensure proper chain of custody, secure storage, and timely transport of specimens to designated pathology or laboratory services. Facilitate real-time communication with designated stakeholders throughout the organ recovery and allocation process, including appropriate hospital, transplant, and medical examiner personnel. Ensure timely and accurate completion of all required documentation. Maintain strict confidentiality of donor and recipient information in accordance with LifeLink policy and applicable privacy law. Responsible for participating in quality assurance and performance improvement (QAPI) activities for the OPO as outlined in the OPO QAPI Plan. Remain current on advances in organ recovery techniques and relevant technologies while maintaining the required certifications. Assists with hospital development initiatives and provides professional education. Assist with orientation of LifeLink staff regarding surgical recovery procedures, sterile technique, and equipment use. Evaluates self-performance by comparing actual outcomes to expectations. Fulfill additional individual and departmental directives, obligations, and responsibilities, as designated. Who You Are Passionate about helping others and making a difference Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality Certified Transplant Preservationist (CTP), Certified Surgical Technologist (CST), Certified Tissue Bank Specialist (CTBS), Emergency Medical Technician (EMT), or the ability to obtain CTP certification within one (1) year of entering call schedule. Advanced technical, organizational, communication, interpersonal, and problem-solving skills required, both at the start of a shift and after 20-40 hours without sleep. Current valid state driver license with a good driving record. Travel by automobile and air, as required, to fulfill job duties for assigned cases. Ability to lift up to 50 pounds. A collaborator who thrives in a mission-first environment Working Conditions: High levels of stress due to the emotional and physical demands of the position. Prolonged periods of standing required. Local and state-wide auto travel required. Variable and rotating on-call schedule, including nights, weekends, and holidays, depending on call requirements and case duration. Work in a team-oriented and interactive environment. Hazardous conditions include, but are not limited to, possible exposure to blood or bodily fluids from potentially infected donors and the potential of obtaining cuts and /or punctures to skin from sharp instruments and equipment. OSHA Risk Classification: High Why LifeLink? Be part of an organization with a legacy of saving lives and giving hope Join a passionate and supportive team across Florida, Georgia, and Puerto Rico COMPANY PAID Medical, Dental, Disability & Life Insurance Generous COMPANY PAID Pension Plan for your Retirement Paid Vacation, Sick Days & Holidays Growth opportunities in a mission-driven, high-impact nonprofit Work with purpose, knowing your efforts directly touch lives Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve. Ready to Help Change Lives? Your next career move could be the most meaningful one yet.

ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. We are seeking a strong, customer service oriented individual for a medical front desk position. This is for a full-time, Monday - Friday, 9:00-6:00 position at our Palm Beach Gardens location. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs. Description: This is an excellent opportunity for an highly motivated individual who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter. medical EMR, check in and check out experience is a plus and must be willing to learn all aspects of the ENT and Audiology field. Responsibilities: Providing superior customer service to all patients and guests Answer multi-line phones. Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data. Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents. Process payments from patients for co-pays and uninsured visits. Insurance Verification Schedule appointments for new and recurring patients based on Physician and PA/NP availability. Maintain hard copy patient records as well as the files stored in our EHR. Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services. Provide patients with support and guidance as needed. Requirements: Minimum 1-year previous experience in a medical practice. Strong customer service and interpersonal skills. Strong written and verbal communication skills with a clear speaking voice. The ability to prioritize and handle a high volume of patients. The ability to work in a team environment. Working knowledge of medical terminology. Strong computer literacy. Bi-lingual is a plus. Benefits: Medical, Dental and Vision: Effective 1st of the month after 60 days of full-time employment. Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment. 401(K): Effective 1st of the month after 1 year of employment. 6 Paid Holidays: Effective immediately. PTO: Time earned per pay period. Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Responsibilities will require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job. Salary will be based on experience and skills. We are an equal-opportunity employer. We are a tobacco free workforce. We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

Job Description ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. We are currently seeking a Medical Front Desk individual for a full-time, Monday - Friday, 8:00-5:00 position at our Palm Beach Gardens office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs. Description: This is an excellent opportunity for an experienced Customer Service individual with Medical front desk experience. who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR and medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field. Responsibilities: Providing superior customer service to all patients and guests Answer multi-line phones Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents. Process payments from patients for co-pays and uninsured visits. Insurance Verification Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services Provide patients with support and guidance as needed Requirements: Minimum 1-year previous experience in a medical practice. Strong customer service and interpersonal skills. Strong written and verbal communication skills with a clear speaking voice. The ability to prioritize and handle a high volume of patients. The ability to work in a team environment. Working knowledge of medical terminology. Strong computer literacy. Bi-lingual is a plus. Benefits: Medical, Dental and Vision: Effective 1st of the month after 60 days of full time employment. Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment. 401(K): Effective 1st of the month after 1 year of employment. 6 Paid Holidays: Effective immediately. PTO: Time earned per pay period Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 25 pounds. Salary will be based on experience and skills. We are an equal-opportunity employer. We are a tobacco free workforce. We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. We are currently seeking a Medical Front Desk individual for a full-time, Monday - Thursday, 8:00-5:00 position and Friday, 8:00- 1:00 position at our Hollywood office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs. Description: This is an excellent opportunity for an individual with strong Customer Service and preferred Medical Front Desk experience, who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR and medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field. Responsibilities: Providing superior customer service to all patients and guests Answer multi-line phones Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents. Process payments from patients for co-pays and uninsured visits. Insurance Verification Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services Provide patients with support and guidance as needed Requirements: Minimum 1-year previous experience in a medical practice is preferred. Strong customer service and interpersonal skills. Strong written and verbal communication skills with a clear speaking voice. The ability to prioritize and handle a high volume of patients. The ability to work in a team environment. Working knowledge of medical terminology. Strong computer literacy. Bi-lingual is a plus. Benefits: Medical, Dental and Vision: Effective 1st of the month after 60 days of full time employment. Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment. 401(K): Effective 1st of the month after 1 year of employment. 6 Paid Holidays: Effective immediately. PTO: Time earned per pay period Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job. Salary will be based on experience and skills. We are an equal-opportunity employer. We are a tobacco free workforce. We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

ENT and Allergy Associates of Florida has been serving the needs of our patients for 62 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. We are currently seeking a Medical Front Desk individual for a full-time, Monday - Thursday, 7:30am-3:30pm and Friday, 7:00am-1:00pm position at our Niceville office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs. Description: This is an excellent opportunity for an individual with Medical Front Desk experience who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR and medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field. Responsibilities: Providing superior customer service to all patients and guests Answer multi-line phones Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents. Process payments from patients for co-pays and uninsured visits. Insurance Verification Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services Provide patients with support and guidance as needed Requirements: Minimum 1-year previous experience in a medical practice. Strong customer service and interpersonal skills. Strong written and verbal communication skills with a clear speaking voice. The ability to prioritize and handle a high volume of patients. The ability to work in a team environment. Working knowledge of medical terminology. Strong computer literacy. Bi-lingual is a plus. Benefits: Medical, Dental and Vision: Effective 1st of the month after 60 days of full time employment. Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment. 401(K): Effective 1st of the month after 1 year of employment. 6 Paid Holidays: Effective immediately. PTO: Time earned per pay period Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. The incumbent must also be capable of lifting up to 10 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job. Salary will be based on experience and skills. We are an equal-opportunity employer. We are a tobacco free workforce. We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services. Who We Are: JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers. What You'll Love About Us: Competitive pay Support for ongoing education and training Opportunities for advanced growth including team leader, regional manager, and director Provided uniforms Health, Dental, & Vision Benefits HSA Options including dependent care, medical, and commuter benefits $10,000.00 Term Life Insurance benefit at NO cost to employees up to 3 weeks PTO 401(k) with company match Yearly review for growth opportunities Tuition discounts for employees and their families TicketsAtWork and LifeMart company perks Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie What You'll Need: High school diploma or equivalent. Completion of a medical assistant certificate program preferred. 1+ years of experience working as a medical receptionist/administrative assistant in the health care field. Excellent organizational and time management skills Strong interpersonal communication skills Ability to work independently or as part of a team Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy. What You'll Do: Greeting patients and other visitors in the medical office. Answer patient questions and provide assistance and directions when necessary. Field all phone calls that arrive using our general office number. Utilize medical office software to schedule new and follow-up appointments for patients. Register new patients and update necessary records. Distribute forms and paperwork to patients to ensure that required fields are completed appropriately. Daily collection of patient financial responsibility Maintain confidentiality of all patient records. Completing and tracking insurance verifications, authorizations, and referrals. Knowledge of Workers' Compensation and Auto claim submissions. Perform other diverse duties as requested or required. Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.