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Customer Representative jobs at Jake's Finer Foods - 605 jobs

  • Customer Experience Representative - Rochester Airport - Full Time

    Enterprise Rent-A-Car 4.4company rating

    Rochester, NY jobs

    Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunities for Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This position pays $19 / hour and is located at the Rochester International Airport (ROC)- 1200 Brooks Ave- Roch. Airport, Rochester, NY 14624. We offer a robust Benefits Package including, but not limited to: * Paid time off * Employee discount * Retirement savings plan * Extended Health Benefits (Medical, Prescription Drug, Dental and Vision) * Life Insurance * Training and development Schedule Available: * Monday: 2:00pm to 10:00pm * Tuesday: 2:00pm to 10:00pm * Wednesday: 2:00pm to 10:00pm * Thursday: 2:00pm to 10:00pm * Friday: 2:00pm to 10:00pm * Saturday: OFF * Sunday: OFF Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Responsibilities * Meet and greet customers in a professional, friendly, and timely manner * Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment * Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information * Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors * Place outgoing calls for callback management, and miscellaneous calls as assigned * Assist to assess condition of rental upon return * Notify Management of any known customer problems * Notify Management of any known vehicle problems and any required vehicle maintenance * Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training Equal Opportunity Employer/Disability/Veterans Qualifications * Must be at least 18 years old * High School Diploma or G.E.D. required * Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support * Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years * No drug or alcohol related conviction on driving record in the past 5 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    $19 hourly Auto-Apply 23d ago
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  • Customer Experience Representative - Syracuse Airport

    Enterprise Rent-A-Car 4.4company rating

    Syracuse, NY jobs

    Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This position pays $19 / hour and is located at the Syracuse Airport - 1000 Col Eileen Collins Blvd, Syracuse, NY 13212. We offer a robust Benefits Package including, but not limited to: * Paid time off * Employee discount * Retirement savings plan * Training and development Schedule available: * Monday: OFF * Tuesday: OFF * Wednesday: OFF * Thursday: 4:00pm to 1:00am * Friday: 4:00pm to 1:00am * Saturday: 4:00pm to 1:00am * Sunday: OFF Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Responsibilities We are hiring now for immediate openings. Responsibilities include: * Meet and greet customers in a professional, friendly, and timely manner * Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services * Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment * Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information * Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors * Place outgoing calls for callback management, and miscellaneous calls as assigned * Assist to assess condition of rental upon return * Notify Management of any known customer problems * Notify Management of any known vehicle problems and any required vehicle maintenance * Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training * Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications * Must be at least 18 years old * High School Diploma or G.E.D. required * Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support * Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years * No drug or alcohol related conviction on driving record in the past 5 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    $19 hourly Auto-Apply 9d ago
  • Part-Time Customer Assistant Representative | Great Neck, NY

    Enterprise Rent-A-Car 4.4company rating

    Roslyn, NY jobs

    We're immediately hiring for our Great Neck, NY office! The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a non airport branch location. The starting rate of pay is $18.25 / hour. Employees have the opportunity to earn yearly merit increases based on performance. This position is located in our office in Great Neck: 131 Northern Blvd, Great Neck, NY 11021 This is a part-time position. The role is 25 hours per week with required availability on: Saturdays: 9:00am - 1:00pm Sunday: 9:00am - 12:00pm * flexible schedule available for the remaining 18 hours/week* Responsibilities * Greet all customers using prescribed, appropriate dialogue as they arrive on the lot. * Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found. * Advise and review rental charges; and provide an accurate receipt to the customer. * Inquire about service, satisfaction and document dissatisfaction. * Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report. * Use of proper statement to determine if vehicle is being returned with full tank of gas. * Complete a service alert for any mechanical and or body damage communicated by the customers. * Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location. * Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location. * Keep lot organized for ease of access and traffic flow. * Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages. * Understand the damage loss report reporting procedure. Equal Opportunity Employer/Disability/Veterans Qualifications * Must be at least 18 years old. * Must have two years college experience OR at least two years of customer service experience * Must have a high school diploma or GED * The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted U.S. driver's license. * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date. * Must be able to read, write, and speak English * Apart from religious observation, you must be available to work: Sunday 9:00 AM - 12:00 PMSaturday 9:00 AM - 1:00 PM
    $18.3 hourly Auto-Apply 60d+ ago
  • Rep, Comm Sol Inbound Sales

    Dev 4.2company rating

    East Syracuse, NY jobs

    Spectrum Job DescriptionAt A Glance: Our agents earn an hourly base pay starting at $18.00 along with lucrative commissions. In total, top performers have the opportunity to earn as much as $79,000 annually. Start Date: December 17th Fully paid 7 week training program! Exceptional benefits - medical, dental and vision! Free Spectrum Services - Cable, Internet, and Home Phone! (Restrictions May Apply) Tuition Reimbursement - $5,250 a year! 401k Program with 100% Company match on first 6% of employee contribution! Inclusive work environment where mentors help you grow! Full time, entry and midlevel sales roles focusing on incoming sales calls in the communications and entertainment technology space. Advancement potential. Shifts after training: Evenings and weekend availability. This is not a work from home position. The position reports to our East Syracuse, NY location. JOB SUMMARY The Spectrum Community Solutions Inbound Sales Representative role is: A sales position that requires the evaluation and discussion of the features and benefits of our products and services to upgrade new, existing, and former customers who place an inbound call to the call center. This role will focus on: Establishing rapport and building value on the appropriate solution by educating our customers. Ensure customers get the best value by selling multiple customer service options, including but not limited to cable, internet, home phone and mobile. Are you ready for your next big opportunity? Our Community Solutions Inbound Sales Representatives are consultative professionals who leverage their understanding of Spectrum's exceptional suite of products to upsell existing customers who currently receive services through an agreement with their apartment complex, HOA, multiple dwelling unit (MDU) or other living facility. Every time a new resident calls to set up their services is a sales opportunity. Our representatives make a real difference to our community solutions customers and the company. You'll meet sales goals by educating customers about service options and upselling products to increase the value of their investment. It's all about learning and growing. No matter your background, we will help you develop the skills you need to grow with us. This may be a new road for you but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape new representatives into successful sales professionals. With a deliberate path to success. We know that the best people to lead are those who have been down the same road before. Most of our supervisors, managers and members of the senior leadership team in Syracuse started as representatives themselves, so they know exactly what kind of support you'll need to grow and have a successful career. Our training program pairs you with a peer mentor who can show you how to navigate Spectrum's billing systems and use the best sales techniques on all call types. The benefits are clear. On top of substantial earning and career development opportunities, Spectrum offers an extensive benefits package including, educational assistance up to $5,240 annually, generous paid time off benefits, comprehensive health care insurance programs, dependent care FSA program, free Spectrum products and services, cable including premium channels, internet and home phone (restrictions may apply). Spectrum contributes to your future by matching 100% up to 6% of your 401k contributions plus 3% of your annual gross wages into a retirement fund. We promote a positive work environment, fun activities and opportunities to support the community. Major duties and responsibilities. Effectively sell Charter products and services to new and existing customers
    $79k yearly 60d+ ago
  • Customer Service Representative

    Harbor Foods Group 3.0company rating

    Kent, WA jobs

    Customer Service role in a fast paced call center environment answering calls, processing ticket requests, and/or responding to chat and text messages from customers to help with their inquiries. If you enjoy helping others and have a positive attitude, this might be a perfect fit for you! Work Schedule is Sunday - Thursday, 7:30 AM - 4:00 PM Hybrid role - work from home 3 days a week. In office Wednesday & Thursday. Work From Home program can change based upon business needs. Benefits for Harbor Team Members include paid vacation, sick, personal and holidays, comprehensive medical, dental, vision, and life insurance, 401(k) retirement plan with a generous employer match and Employee Assistance Program. The pay range is $21.00 - $23.00 per hour. JOIN OUR GROWING TEAM! APPLY NOW! Responsibilities * Handling inbound and outbound calls to assist customers with orders, billing questions, concerns, or escalations. * Staying updated on product knowledge to provide accurate information to customers. * Identifying and escalating priority issues to appropriate departments. * Maintain individual performance and department KPI goals * Work with vendors, brokers, and sales team members to optimize sales opportunities. * Partner with leadership on ways to streamline business to enhance customer experience. * Providing excellent customer service by demonstrating Harbor values by being Genuine, Motivated, Resourceful, & Friendly with internal and external customers. * Other duties as assigned. Qualifications * High School Diploma / equivalency required. Associate degree or higher preferred. * 1-3 years of experience in a professional call center environment recommended. * Preferred background in food service, restaurant, distribution center, or hospitality. * Ability to multitask using multiple screens and systems. * Proficient in Microsoft products; Outlook, Teams, OneNote, Excel, SharePoint. * Experience using call center systems 8x8 and Teamwork Desk preferred and/or equivalent systems. * Strong oral and written communication skills required. * Ability to work a rotating holiday schedule. * Ability to pass a background investigation and drug test. Equal Employment Opportunity Employer M/F/Vets/Disabled.
    $21-23 hourly Auto-Apply 9d ago
  • Customer Service Representative

    Harbor Foods Group 3.0company rating

    Kent, WA jobs

    Customer Service role in a fast paced call center environment answering calls, processing ticket requests, and/or responding to chat and text messages from customers to help with their inquiries. If you enjoy helping others and have a positive attitude, this might be a perfect fit for you! Work Schedule is Monday - Friday, 7:30 AM - 4:00 PM Hybrid role - work from home 3 days a week. In office Wednesday & Thursday. Work From Home program can change based upon business needs. Benefits for Harbor Team Members include paid vacation, sick, personal and holidays, comprehensive medical, dental, vision, and life insurance, 401(k) retirement plan with a generous employer match and Employee Assistance Program. The pay range is $21.00 - $23.00 per hour. JOIN OUR GROWING TEAM! APPLY NOW! Responsibilities Handling inbound and outbound calls to assist customers with orders, billing questions, concerns, or escalations. Staying updated on product knowledge to provide accurate information to customers. Identifying and escalating priority issues to appropriate departments. Maintain individual performance and department KPI goals Work with vendors, brokers, and sales team members to optimize sales opportunities. Partner with leadership on ways to streamline business to enhance customer experience. Providing excellent customer service by demonstrating Harbor values by being Genuine, Motivated, Resourceful, & Friendly with internal and external customers. Other duties as assigned. Qualifications High School Diploma / equivalency required. Associate degree or higher preferred. 1-3 years of experience in a professional call center environment recommended. Preferred background in food service, restaurant, distribution center, or hospitality. Ability to multitask using multiple screens and systems. Proficient in Microsoft products; Outlook, Teams, OneNote, Excel, SharePoint. Experience using call center systems 8x8 and Teamwork Desk preferred and/or equivalent systems. Strong oral and written communication skills required. Ability to work a rotating holiday schedule. Ability to pass a background investigation and drug test. Equal Employment Opportunity Employer M/F/Vets/Disabled.
    $21-23 hourly Auto-Apply 5d ago
  • Captain - Customer Service

    Dave & Buster's, Inc. 4.5company rating

    Syracuse, NY jobs

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. * Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. * Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. * Assists with the maintenance and upkeep of the Viewpoint and Midway areas. * Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. * Checks for restocking of necessary supplies. Brings all areas up to standard. * Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. * Assists with the set up and break down of special events functions as directed by management. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Assists and directs Guests to Kiosk areas and answer questions as needed. * Ensures that our Guests adhere to house policies as outlined and informs management of any issues. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Assists other Team Members as needed or as business dictates. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $15 - $16 per hour Salary Range: 15 * 16 We are an equal opportunity employer and participate in E-Verify in states where required.
    $15-16 hourly Auto-Apply 20d ago
  • Customer Support Representative

    Place 3.7company rating

    Bellingham, WA jobs

    BRIVITY | Powered by PLACE PLACE is an end-to-end technology and business services platform designed to simplify the real estate lifecycle for both consumers and their real estate agents. Top producing real estate teams partner with PLACE because we take care of bookkeeping, human resources, in-house legal, design and marketing, talent acquisition, business training and coaching. Consumers choose real estate teams Powered by PLACE because our partners are positioned to deliver a better experience to their valued clients. About Brivity: Brivity Platform is the all-in-one real estate solution that automates 50-75% of daily tasks and offers real estate professionals the leverage they need to generate more business, stay top of mind, close more deals, and deliver unparalleled service to their valued clients-all in one system[place]. Brivity is the technology suite of choice for 3,000+ of the nation's top producing real estate agents and teams, including those Powered by PLACE. Customer Support Representative Our Customer Support Representatives are the front line of our customer experience, providing product expertise, solutions, and service with empathy and precision. They take full ownership of customer inquiries, ensuring timely documentation and resolution, while collaborating closely with the Escalation and Product teams to improve systems and enhance the overall customer journey. This role is ideal for someone who thrives in a fast-paced, customer-first environment, enjoys problem-solving, and is eager to grow their technical and communication skills. Reports to: Support Team Lead Responsibilities Resolve product or service issues by clarifying customer concerns, identifying root causes, determining the best solutions, and following up to ensure satisfaction. Deliver accurate, timely, and complete information through calls, chats, and support tickets using the appropriate tools and resources. Manage high volumes of customer interactions while maintaining professionalism and efficiency. Identify recurring issues and communicate trends or feedback to leadership to inform product enhancements. Recommend process or product improvements that elevate the customer experience. Meet or exceed personal and team service-level targets. Handle complaints with empathy and composure, always representing the brand with professionalism. Follow established communication standards, procedures, and guidelines. Go above and beyond to engage and delight customers. Stay informed about company updates, events, and promotions to provide accurate information to customers. Your Skills Strong verbal and written communication skills. Proven ability to learn and maintain thorough product knowledge. Demonstrated success in managing multiple priorities with attention to detail and accuracy. Strong pattern recognition and analytical thinking skills. Excellent organizational and multitasking abilities. Ability to respond to customer inquiries in a professional, timely, and empathetic manner. Willingness to learn and leverage AI tools to enhance productivity, efficiency, and customer experience. Positive, team-oriented attitude with a desire to continuously learn and improve. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees. Employees and their qualified dependents are offered the following benefits: Medical Health Savings Account Dental Vision Additionally they are eligible to enroll in the following voluntary benefits: Short Term Disability Accidental and Illness Insurance Life Insurance Employees are also enrolled in Long Term Disability Insurance and eligible to enroll in the company's 401k program. Employees are offered the following: Vacation Time as Needed 10 Sick Days 9 Paid Holidays and 2 Paid Floating Holidays 3 days of Bereavement Leave Time off for Voting and Jury Duty Employee Assistance Program Employees are eligible to participate in the company's yearly Stock Purchase Program. Salary: $22-25 per hour We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.
    $22-25 hourly Auto-Apply 25d ago
  • Customer Service - Winner's Circle

    Dave & Buster's, Inc. 4.5company rating

    Phoenix, AZ jobs

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. * Assists the Guest with all requests and answers questions as needed and makes recommendations on items. * Provides game assistance by promptly notifying Support Technicians or Management as needed. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Practices proper cost controls by accurately weighing tickets and scanning merchandise. * Responsible for stocking, displaying and securing merchandise in all storage areas. * Responsible for the reconciliation of tickets and merchandise inventory. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Be friendly and able to smile frequently. * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 14.7 * 16.2 We are an equal opportunity employer and participate in E-Verify in states where required.
    $25k-32k yearly est. Auto-Apply 47d ago
  • Remote Customer Service Representative - Must Reside in NY (Starting 2/9/2026)

    Transworld Systems Inc. 4.3company rating

    Arcadia, NY jobs

    Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview MUST be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: This is a remote/work from home position. Must reside in New York state. Compensation: $16.50/hour Paid Training Start Date: Monday, February 9, 2026 Training Hours: Monday through Friday: 8am - 4:30pm EST Hours of Operation (following training): Monday through Friday: 10am - 9pm EST; Saturday: 7am - 5pm EST * Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above. Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities In This Role, You Will: * Assist customers with billing inquiries/concerns * Ensure all account information is accurately documented and inputted into client system * Provide detailed explanations of account status and inquiries to customers * Adhering to State and Federal regulations pertaining to your job duties * Assist customers with delinquent accounts according to various state guidelines * Utilize exceptional communication skills to fulfill both client and customer goals Key Results Areas: * Maintain an average Inbound Handle Time * Achieve Quality Assurance goals * Adhere to Production measures (time spent on calls, schedule adherence, etc) Qualifications Ideal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Effective call handling skills and high levels of professionalism are required. A strong focus on exemplary shift attendance is required. The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications. A High School graduate/ equivalent is required. For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload Note: * Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. TSISP
    $16.5 hourly 7d ago
  • Customer Engagement Rep

    Queen City Promotions 3.4company rating

    Scottsdale, AZ jobs

    Customer Engagement Rep - Paid Internship for Students & Recent Graduates Are you a college student or recent graduate eager to gain hands-on experience in customer engagement? We are looking for enthusiastic and driven individuals to join our team as Customer Engagement Rep in a paid internship role. This opportunity allows you to develop professional skills, enhance your resume, and gain real-world experience in a dynamic, customer-focused environment. About the Role: As a Customer Engagement Rep, you will represent our nonprofit clients, interact with the local community, and support initiatives that drive awareness and fundraising efforts. Your primary focus will be providing exceptional customer service, building meaningful relationships, and identifying new opportunities to support our clients' missions. Responsibilities: Engage with customers to deliver excellent service and support Communicate our clients' brand messages effectively Assist with inquiries, resolve issues, and foster connections Participate in hands-on training to develop communication and sales skills Collaborate with team members to achieve customer service goals Gain real-world experience in customer relations and business operations Qualifications: Authorized to work in the U.S. Strong communication and interpersonal skills A customer-first mindset with a positive attitude Adaptability and problem-solving skills in a fast-paced environment Willingness to learn and grow professionally Flexible availability, including local travel if needed This paid internship is a great opportunity for students and recent graduates to kickstart their careers with valuable customer engagement experience. Apply today and take the next step in your professional journey!
    $45k-54k yearly est. Auto-Apply 60d+ ago
  • Cafe Service Professional

    Bluestone Lane 3.7company rating

    New York, NY jobs

    OPEN HOUSE THURSDAY AUGUST 21ST 11AM-4PM 62 Chelsea Piers Pier 62, New York, NY 10011 Summary/Objective: The Service Professional is responsible for setting the tone in the café by providing an exceptional hospitality experience and following Bluestone Lane's Steps of Service at all times. They are responsible for educating guests about the premium nature of Bluestone Lane menu items, anticipating guests' needs, and maintaining friendly, engaging, and individualized service. They play a variety of roles throughout the day in the cafe: host, server, and barista. They promote the values, culture & purpose of Bluestone Lane based on our Key Success Factors: Human Connection, Premium Broad Product, Spend Through Service, and Beautiful Spaces. Essential Functions: Human Connection: Welcomes the guest with a smile & explains the Bluestone Lane dining experience Builds strong connection with guests and makes them feel appreciated by learning names and creating a personal connection with them to build repeat business and create a daily escape Guides guests on how to download & order from the app, can upsell & excite about rewards & loyalty Contributes positively to the team environment, working cohesively with one another to deliver exceptional experiences to guests Premium Broad Product: Deep understanding of the menu in order to educate and excite guest about food & beverage options Holds highest standards of coffee/beverage quality and processes as gatekeeper for café Spend through Service: Service tables with focus on upselling food & beverage. Keen eye to refill beverage at right time Work closely with back of house teammates to ensure accurate & efficient order placement to achieve food placement within 12 minutes of ordering Provides quality product with speed and accuracy Beautiful Spaces: Participates in daily, weekly and monthly cleaning practices Maintains an organized and clean working environment Ensures coffee bar equipment and tools are always clean and fully functioning Completes store opening and closing procedures accurately and efficiently Always maintains grooming & uniform guidelines This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Skills, Knowledge & Experience: 2+ years experience working in a full-service restaurant Have a passion for providing great service & making others happy A team player and enjoys working on a team to achieve great performance Ability to work in a high demand, fast paced environment Ability to stand for extended periods and lift up to 40lbs DOH Accreditation and/or ServSafe Certified a plus Working Environment: This position operates in a kitchen environment with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. The position occasionally requires the team member to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Authorization Requirements: Able to work in the US Salary Description 11.25/hour plus tips
    $35k-52k yearly est. 60d+ ago
  • Cafe Service Professional

    Bluestone Lane 3.7company rating

    New York jobs

    Summary/Objective The Server smiles and sets the tone for locals entering the café. The server is responsible for providing an exceptional experience for locals through anticipation of needs while maintaining friendly, engaging and individualized attention to locals. The Server provides information and educates locals about the premium nature of Bluestone Lane menu items. The Server's primary role is to maximize sales while following the Steps of Service. The role fulfils other duties as required such as finalizing food items and using the point of sale system. Positioning: The Server is positioned on the café floor so that they are accessible and within eyes reach of our local Essential Functions/Responsibilities: Ownership: ? Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions ? Contributes positively to the team environment, working cohesively with one another to deliver exceptional experiences to locals ? Attends to locals in a manner consistent with the Bluestone Lane Steps of Service ? Maintains professional composure and local engagement during periods of high-volume ? Maintains an organized and hygienic working environment, cleans routinely and proactively restocks items in store ? Performs well under pressure and maintains efficient, friendly and engaging local experience ? Follows Bluestone Lane operating procedures and processes, including completing transactions accurately and following safety and security measures Spend through Service: ? Service tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Deep understanding of the menu in order to educate and excite local ? Work closely with back of house teammates to ensure accurate & efficient order placement to achieve food placement within 10 minutes of ordering ? Achieve BL operational criteria of $30 per customer with a 30-minute stay through checking in, upselling & focused service Server - Cafes 7.2019 Page 1 of 2 happiness ambassador - fair go - ride the wave - mateship Human Connection: ? Local focused, interacting and servicing locals with all needs - name, face & order every time ? Clear tables in a timely manner, checking in with locals a minimum of 5 times during their stay ? Build relationships and human connection through personalization and conversation Premium Broad Product: ? Deep understanding of menu and ingredients in order to educate, engage and excite local using Aussie Hospitality ? Ensure product is plated to perfection ? Speed of service - provide quality product with speed and accuracy Beautiful Spaces: ? Resets and follows Bluestone Lane table presentation standards in a timely manner ? Ensures floor & workspace are always clean and fully functioning ? Always maintains grooming guidelines Measures of Success: ? Steps of Service followed consistently ? Achieve operational goals of minimum check of $30 per person, average table turn of 30 minutes ? Good communication & working environment with Teammates - working together to service local efficiently and effectively ? Beautifully presented food ? Knows locals' name & order - provides genuine escape by delivering great service Skills, Knowledge & Experience: ? You have 1+ years' experience as a server or in sales ? You have a minimum one-year experience in a customer service/food industry environment and a passion to provide exceptional customer experience ? You are DOH accredited or Safeserve Certified preferred ? You have a passion for providing great service & making others happy ? You have strong interpersonal and communication skills with an ability to build relationships ? You are a team player and have proven experience working on a team to achieve great performance ? You can work in a high stress, fast paced work environment ? You can stand for extended periods and lift to 40lbs Work Environment: This position operates within a cafe environment, working in close proximity to team members. The position requires walking and standing during the entire shift. It also requires the continuous ability to reach, bend, lift, carry, stoop and wipe. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $35k-51k yearly est. 60d+ ago
  • Inbound Customer Service Agent (Feb 9th Start Date)

    Grand Circle Travel 4.6company rating

    Arizona jobs

    Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our February 9th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC's confirmed Travelers, assisting them with maintaining their itinerary through various functions. Must be located in one of the following States: Alabama, Arizona, Florida, Georgia, South Carolina, or Texas. Responsibilities * Handle a high volume of inbound calls; assisting customers with managing their reservation * Updating Traveler contact information, processing payments, managing airline reservations, online access resets, providing general information on itineraries * Taking escalated calls, deescalating calls in a customer centric environment * Communicate comprehensive information to travelers, including details about our products and policies. * Document all customer interactions and call notes in assigned programs * Work across multiple platforms in an efficient manner to handle and solution inbound calls (5-7 programs at one time - working across 3 screens). * Excel in a Values Focused environment: Open & Courageous Communication, Risk Taking, Emotional Maturity, Thriving In Change, Teamwork, Speed & Quality * Work in a metrics driven environment: Average Handle Time, After Call Work, Average Speed to Answer, Hold Time, Attendance, Adherence, Post Call Surveys, and values assessment * Attend all Team, Department, and Company meetings in a camera on environment. Qualifications * 3 - 5+ years of experience working in a call center environment, receiving customer service-based calls. * Displayed proficiency in an unscripted environment. * 1+ years of experience working remotely (Preference to those who have started and trained remotely). * Must have hardwired internet (cannot use Wi-Fi), recommended speeds are 50 MBPS Download, 25 MPBS upload * Telephone Service - either through landline or VOIP - You will be responsible for setting up a stable telephone service (phone number) and provide that number to GCC to route calls to your desk phone (Provided by GCC) * Telephone service must allow call anchoring (open call for up to 8 hours daily) and allow for call forwarding. * GCC does provide a monthly reimbursement stipend to cover telephone services. Schedule * Training Schedule: (5-6 weeks) Monday - Friday 9:00 - 5:00 PM ET * 1st Production Schedule (3-6 Months) * Sunday - Thursday | Sunday (10:00 AM - 6:00 PM ET), Monday - Thursday (12:00 PM - 8:00 PM ET) * Tuesday - Saturday |Tuesday - Friday (12:00 PM - 8:00 PM ET) Saturday (10:00 AM - 6:00 PM ET) Total Rewards The base salary range for this role is $17.00 - $18.00 hourly. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: * Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes * Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary. * Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals * Your future, secured: 401(k) with company match, life insurance, and disability coverage * Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development. * Extra perks: FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community To learn more, please visit our websites at ************ ***************** and ******************************
    $17-18 hourly 35d ago
  • Sub Shop Customer Service

    Dev 4.2company rating

    West Seneca, NY jobs

    Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Wegmans Food Markets Job DescriptionSchedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 6am Age Requirement: Must be 18 years or older Location: West Seneca, NY Address: 370 Orchard Park Road Pay: $16 - $17 / hour Job Posting: 11/22/2023 Job Posting End: 12/22/2023 Job ID:R0193139 Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious products to serve customers through the day, while building rapport and giving them a reason to return. If you are passionate about food and like working in a fast-paced environment, this would be the role for you! What will I do? Provide incredible customer service Take and prepare customer orders accurately and on time Maintain department appearance throughout the day by stocking, refilling and rotating product At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! ***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
    $16-17 hourly 60d+ ago
  • Call Center Service Agent

    Northstar Memorial Group 4.4company rating

    Tucson, AZ jobs

    Job Description NorthStar Memorial Group is seeking a Call Center Service Agent at Evergreen Mortuary & Cemetery in Tucson, Arizona. Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence. Responsibilities Answer incoming calls and route them to the correct department Handle customer inquiries, complaints, and issues Provide pricing to client families and schedule appointments Management of the service/appointment calendar Walking families through the next steps after a passing has occurred Qualifications 1+ years of experience in a customer service environment High School Diploma or equivalent Excellent communication and customer service skills Basic computer knowledge (Windows, MS Word, MS Excel, internet) Compensation $15.00-$17.00/hr. Benefits Medical, Dental, and Vision Insurance Health Savings Account (HSA) Life Insurance 401(k) with Employer Matching We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status
    $15-17 hourly 2d ago
  • Geico Local Office Customer Service Representative

    Grace Bay, LLC 3.6company rating

    Nanuet, NY jobs

    Job Description Join the GEICO Nanuet, NY local office team and start building your tomorrow! We're looking for hardworking, dedicated customer service agents who are bilingual (English/Spanish) to work our real time, internet generated GEICO Nanuet, NY local office. Our office will work year round to grow and retain clients who entrust their home, auto and other insurance to us. You are also expected to obtain your insurance license within 3 months of your employment. The employer will assist with this process. Job Type: Full-time Pay: $20-$22 hourly based on experience. Job Type: Full-time Benefits: 401(k) matching Dental insurance Paid time off Vision insurance Education: High school or equivalent (Preferred) Language: Spanish (Required) Work Location: In person Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Dental Insurance Vision Insurance Parental Leave Responsibilities Assist with customer's insurance needs. Answer phone calls. Clerical responsibilities. Requirements Fluent in Spanish. Computer literacy.
    $20-22 hourly 26d ago
  • Barback - Spearmint Rhino - New York, NY

    Spearmint Rhino 4.0company rating

    New York, NY jobs

    Assist Bartender by keeping wells stocked with ice, keeping bar area clean and well stocked. Keep bar stocked of all bottled products, mixers, garnishes and glassware. Clean bar, all glassware and service areas. Change kegs and empty trash regularly. Qualifications Previous experience in customer service and/or the restaurant or hospitality industry. Must be at least 21 years of age. Ability to multi-task in a fast paced environment. Ability to obtain a Food Handler's Card upon hire. Any previous experience assisting bartenders or providing cocktail service is a plus! Must be willing to work nights and weekends.
    $38k-49k yearly est. 60d+ ago
  • (new) CUSTOMER SERVICES REP

    Regis Corporation 4.6company rating

    New York, NY jobs

    CUSTOMER SERVICES REP ($18.75-$23.00PER HOUR) Join the largest suppliers of tile and natural stone in the United States and watch your career stand out with Regis corporation. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Regis. The Customer Service Rep II is responsible for providing a variety of support, customer service and office administration duties related to servicing customers. The representative will provide information to customers via telephone regarding product order status, delivery status, and coordination of product returns. Responsibilities: Provides Customer Account Management by coordinating and managing order entry, order inquiry, product information, order status, customer returns and transportation management in a call center environment. Utilizes various computer systems such as ASI, Logility, EPort's , AXIOS, and Microsoft products in the management of customer orders from plants, distribution centers and vendors. Processes and completes high volume of orders timely, accurately and thoroughly and enhance sales where appropriate. Addresses and resolves customer complaints. Performs various office administration duties such as keying in orders, processing faxes, preparation of reports, etc. Serves as backup to specialized functions including; internet web programs, murals, non-standard programs, etc. as needed. May train new CSR's and guide them to work as a team as needed. Strong self-directed organizational skills to organize time effectively on daily and weekly basis. Performs other related duties as required. Qualifications: Education and Knowledge: High School Diploma or GED equivalency required. Experience: NO EXPERIENCE REQUIRED , JUST BE VERY MOTIVATED , RELIABLE WE WILL PROVIDE ALL TRANING Competencies: Strong customer service skills Ability to multi-task Strong organizational and problem solving skills Must be detail oriented and have excellent written and verbal communication skills Must have moderate level computer skills in Word and Excel, with the ability to use databases and other computer systems Must be a team player SALARY : $18.75 -$ 23.00 PER HOUR DEPENDING ON EXPERIENCE MUST BE ABLE TO PASS BACKGROUND ,DRUG TEST
    $18.8-23 hourly 60d+ ago
  • (new) CUSTOMER SERVICES REP

    Regis Corporation 4.6company rating

    Phoenix, AZ jobs

    CUSTOMER SERVICES REP ( $13.00- 16.50 PER HOUR DEPENDING ON EXPERIENCE) Join the largest suppliers of tile and natural stone in the United States and watch your career stand out with Regis corporation. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Regis. The Customer Service Rep II is responsible for providing a variety of support, customer service and office administration duties related to servicing customers. The representative will provide information to customers via telephone regarding product order status, delivery status, and coordination of product returns. Responsibilities: Provides Customer Account Management by coordinating and managing order entry, order inquiry, product information, order status, customer returns and transportation management in a call center environment. Utilizes various computer systems such as ASI, Logility, EPort's , AXIOS, and Microsoft products in the management of customer orders from plants, distribution centers and vendors. Processes and completes high volume of orders timely, accurately and thoroughly and enhance sales where appropriate. Addresses and resolves customer complaints. Performs various office administration duties such as keying in orders, processing faxes, preparation of reports, etc. Serves as backup to specialized functions including; internet web programs, murals, non-standard programs, etc. as needed. May train new CSR's and guide them to work as a team as needed. Strong self-directed organizational skills to organize time effectively on daily and weekly basis. Performs other related duties as required. Qualifications: Education and Knowledge: High School Diploma or GED equivalency required. Experience: NO EXPERIENCE REQUIRED , JUST BE VERY MOTIVATED , RELIABLE WE WILL PROVIDE ALL TRANING Competencies: Strong customer service skills Ability to multi-task Strong organizational and problem solving skills Must be detail oriented and have excellent written and verbal communication skills Must have moderate level computer skills in Word and Excel, with the ability to use databases and other computer systems Must be a team player SALARY : $13.00- 16.50 PER HOUR DEPENDING ON EXPERIENCE MUST BE ABLE TO PASS BACKGROUND ,DRUG TEST
    $13-16.5 hourly 60d+ ago

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