Sales Team Leader jobs at James Avery Artisan Jewelry

Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front-line member of the Retail Store Leadership Team at our Hillside Village location in Cedar Hill, TX. * Resolves guest issues effectively. * Keeps supervisor informed of product, guest, and/or personnel issues. * Monitors and approves guest's returns in accordance with retail policies. * Monitors associates guest service levels; provides feedback as needed. * Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry. * Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels. * Perform leadership responsibilities for store opening and closing duties. * Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales. Coordinates regular associate training and/or seasonal associate training. Delegates assignments to Associates. * Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures. Notify the appropriate retail and corporate when inventory issues are discovered. * Participates and assists in conducting regularly scheduled store meetings. * Implements plans to effectively participate in company special events and/or promotions. * Develops and conducts team building activities. * Monitors product trends and changes in retail and communicates to District Manager. Product Care: * Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services. Able to train staff to operate all service area equipment and small tools. * Ensures product care services meet/exceed operational standards. Visual Merchandising: * Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters. * Assists store management in maintaining company standards for overall store presentation. * Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager. * Ensures company security procedures are used to protect assets. * Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager. * Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed. * Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills. * Must be able to multitask in a fast-paced environment. * Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel. * Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines. * The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry. OTHER DUTIES: * Assume lead role in absence of other leadership team members. * Builds and maintains effective relationships with internal and external stakeholders. * Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization. * Assist in other areas as assigned by supervisor. WHAT YOU WILL NEED: * High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience. Previous supervisory experience is preferred. * Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning

Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team in the NEW STORE coming soon to the Countryside Plaza in San Antonio, TX. WHAT YOU WILL BE DOING * Greets and assists guests in selection and purchase of merchandise. * Resolves guest issues effectively. * Keeps supervisor informed of product, guest, and/or personnel issues. * Monitors and approves guest's returns in accordance with retail policies. * Monitors associates guest service levels; provides feedback as needed. * Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry. * Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels. * Perform leadership responsibilities for store opening and closing duties. * Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales. Coordinates regular associate training and/or seasonal associate training. Delegates assignments to Associates. * Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures. Notify the appropriate retail and corporate when inventory issues are discovered. * Participates and assists in conducting regularly scheduled store meetings. * Implements plans to effectively participate in company special events and/or promotions. * Develops and conducts team building activities. * Monitors product trends and changes in retail and communicates to District Manager. Product Care: * Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services. Able to train staff to operate all service area equipment and small tools. * Ensures product care services meet/exceed operational standards. Visual Merchandising: * Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters. * Assists store management in maintaining company standards for overall store presentation. * Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager. * Ensures company security procedures are used to protect assets. * Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager. * Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed. * Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills. * Must be able to multitask in a fast-paced environment. * Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel. * Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines. * The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry. OTHER DUTIES: * Assume lead role in absence of other leadership team members. * Builds and maintains effective relationships with internal and external stakeholders. * Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization. * Assist in other areas as assigned by supervisor. WHAT YOU WILL NEED: * High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience. Previous supervisory experience is preferred. * Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

$500 SIGN ON BONUS FOR JOINING OUR TEAM! Company Synopsis International Shoppes is a duty free and specialty retailer that has operated airport retail and duty-free facilities since 1951. Our Company is all about delivering the best service and product assortment to the traveling public. We are currently located in New York's JFK International Airport; Terminals 1 and 5, Boston's Logan International Airport; Terminals A, B, C and E; Washington DC's Dulles International Airport; Terminal B, Baltimore's International Thurgood Marshall Airport; Concourse A-B, Connecticut's Bradley International Airport; Main Terminal, and in the fall of 2019 we have proudly opened our doors in Houston's George Bush Intercontinental Airport; Terminal D. Our Corporate office and warehouse is located in Valley Stream, NY. Summary: We are seeking a Full Time Retail Sales Supervisor, who will be responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service. Perks & Benefits: Full Time opportunity Benefits: Medical, Dental, 401K Merchandise Discounts Paid time off and vacations Great work environment Responsibilities: Manage the store in the absence of management, demonstrating outside sales and customer service skills. Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS). Adhere to U.S. Customs regulations and all company policies and procedures. Ensuring client concerns are solved professionally Administer coaching & counseling, corrective actions, and proper documentation to associates when needed. Act as role models of professionalism, ethical behavior and effective decision making at all time. Delegating tasks and following-up to ensure task completion. Observing and providing feedback of Associate performance. Motivating associate to perform at a high level Training employees to interact with clients in a professional manner Education & Experience: Minimum of three (3) years of retail experience Minimum of one (1) year of supervisor/manger experience. Minimum of one (1) year of previous customer service or selling experience Ability to work in fast-paced environment Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness) Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish) Requirements: Must present professional appearance while interacting with clients Must be a team player Must participate in semi-annual inventory Must pass airport security background Physical Requirements: Must be able to lift up to 25lbs Must be able to stand and/or walk for eight hours per shift Must be able to bend, kneel, and stoop. We are an Equal Opportunity Employer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice

$500 SIGN ON BONUS FOR JOINING OUR TEAM! (Details to Follow) Company Synopsis International Shoppes is a duty free and specialty retailer that has operated airport retail and duty-free facilities since 1951. Our Company is all about delivering the best service and product assortment to the traveling public. We are currently located in New York's JFK International Airport; Terminals 1 and 5, Boston's Logan International Airport; Terminals A, B, C and E; Washington DC's Dulles International Airport; Terminal B, Baltimore's International Thurgood Marshall Airport; Concourse A-B, Connecticut's Bradley International Airport; Main Terminal, and in the fall of 2019 we have proudly opened our doors in Houston's George Bush Intercontinental Airport; Terminal D. Our Corporate office and warehouse is located in Valley Stream, NY. Summary: We are seeking a Full Time Retail Sailes Supervisor, who will be responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service. Responsibilities: Manage the store in the absence of management, demonstrating outside sales and customer service skills. Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS). Adhere to U.S. Customs regulations and all company policies and procedures. Ensuring client concerns are solved professionally Administer coaching & counseling, corrective actions, and proper documentation to associates when needed. Act as role models of professionalism, ethical behavior and effective decision making at all time. Delegating tasks and following-up to ensure task completion. Observing and providing feedback of Associate performance. Motivating associate to perform at a high level Training employees to interact with clients in a professional manner Education & Experience: Minimum of three (3) years of retail experience Minimum of one (1) year of supervisor/manger experience. Minimum of one (1) year of previous customer service or selling experience Ability to work in fast-paced environment Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness) Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish) Requirements: Must present professional appearance while interacting with clients Must be a team player Must participate in semi-annual inventory Must pass airport security background Physical Requirements: Must be able to lift up to 25lbs Must be able to stand and/or walk for eight hours per shift Must be able to bend, kneel, and stoop. We are an Equal Opportunity Employer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice Powered by JazzHR xh1v4TCdGp

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

Neiman Marcus Group is a relationship business that leads with love in everything we do for our customers, associates, brand partners, and communities. Our legacy of innovation and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Your Role The Sales Manager is responsible for the sales experience of a Neiman Marcus store department(s), facilitating partnerships across departments, driving team towards goals, and using team skills to build a customer-oriented sales experience, all while being a steward of Neiman Marcus. You will work on-site in the assigned location and report to a Senior Group Manager. What You'll Do Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages) Manage team execution, anticipating and adjusting for risks and roadblocks to maintain within department(s) Contribute to strategic goals for the store and set priorities by department Review business with applicable Buyers for department and discusses action plans to produce positive results Establish plans and strategies in partnership with Client Development Lead(s) Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue Support audit compliance to enforce department and stockroom controls, as applicable Manage people, product and placement, and sales promotion within department What You Bring 4-6 years of relevant experience, luxury retail fashion experience Track record achieving results History of building, leading, motivating, and coaching teams "Win together" mentality Microsoft Office Suite proficient Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds Schedule to include evenings, weekends, and holidays Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here\: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions. Responsibilities Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer. Understanding your role in sales growth and how you contribute and impact store profitability Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal Leads by example, supports, and holds team accountable to all company policies and procedures Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels Champions and demonstrates a commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit Perform other duties as needed Qualifications High School Diploma or GED; college preferred Minimum 1 year management experience in a retail or service industry preferred Strong communications skills and customer selling experience required Energetic, people and results oriented, competitive with a drive to succeed Valid Driver license Ability to handle and transport company funds to the bank location designated by Kirkland's. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's employee Ability to effectively communicate both written and verbally Ability to work weekends, holidays, and evenings Ability to read and interpret company directives, handbook, and manuals Ability to work a flexible schedule to meet the business needs of the store Ability to work independently as well as part of a team Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers Must be able to frequently communicate with the customers in person, electronically, and telephonically Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately Not ready to apply? Connect with us for general consideration. Kirkland's participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Right to Work E-Verify Participation New Jersey Applicants Only . . . . . Anti-Discrimination Poster