Support Specialist jobs at Glidewell - 695 jobs

A health technology company is looking for a Support Systems Manager in San Francisco. This role will manage the maintenance and improvement of customer support systems, ensuring effective and scalable solutions. The ideal candidate will have strong project management and leadership skills, alongside experience with platforms like Zendesk and Salesforce. The company offers a hybrid work model and a salary range of $128,000 to $192,000 annually, along with equity and comprehensive benefits. #J-18808-Ljbffr

A leading health technology company based in San Francisco seeks a Support Systems Manager to enhance customer support systems. You will oversee system performance and improvements, work closely with IT and leadership, and lead projects that ensure compliance and data integrity. Ideal candidates have experience with platforms like Zendesk and Salesforce, strong project management skills, and a passion for using technology to improve services. This is a hybrid role requiring in-office presence three days a week. #J-18808-Ljbffr

A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings. #J-18808-Ljbffr

A leading healthcare organization in San Francisco seeks an Analyst I to support and improve their technical infrastructure. This part-time role involves troubleshooting hardware and software issues, managing user accounts for new hires, and ensuring systems reliability. Candidates should hold a Bachelor's degree in Computer Science with proven experience in technical support, particularly in a non-profit environment. This position offers an hourly compensation range of $33 to $38.50. #J-18808-Ljbffr

A leading technology company is seeking a Senior Product Marketing Manager to craft compelling narratives for their software and services. This role involves collaborating with product teams, delivering impactful storytelling through various media, and leading sales education initiatives. Candidates should possess exceptional writing and communication skills, and a strong understanding of product positioning. A hybrid work model is available, allowing flexibility in the workplace. #J-18808-Ljbffr

Who We Are At Tonal, we're revolutionizing strength training with the world's smartest fitness system and the software that powers it. Our mission is to help people lead healthier lives through personalized, data-driven workouts accessible from the comfort of their homes. We believe in pushing boundaries, reimagining possibilities, and continually enhancing our products-because strength changes everything. Overview We're looking for a hands-on Technical Implementation Specialist, Ecommerce to help shape the future of Tonal's digital storefront. Reporting to the Senior Manager of Ecommerce, you'll translate business goals into technical requirements, manage technical ecommerce projects from scoping through launch, and work closely with both internal stakeholders and external development partners. In some cases, you may implement solutions directly; in others, you'll lead technical collaboration with developers or platform partners to get the work done. Your focus will be on delivering scalable, efficient solutions that improve customer experience and business outcomes. What You Will Do Translate business objectives and strategic website initiatives into detailed technical requirements, user stories, and documentation Own project management and technical delivery of ecommerce initiatives - from site enhancements to tool integrations Assess feasibility of requests and define clear paths to execution, whether self-implemented or via third-party partners Collaborate cross-functionally with Marketing, Engineering, Customer Support, and Finance teams to align on priorities, timing, and impact Partner with external developers, Shopify support, and vendors to ensure timely and high-quality execution Maintain clear documentation of site architecture, systems integrations, and vendor workflows Contribute to front-end configuration, testing, or troubleshooting as needed, especially in Shopify admin or theme settings Identify and recommend tools, apps, or technical workflows to improve efficiency and platform performance Support QA and validation for new features, experiments, or site updates Who You Are 4+ years of experience in ecommerce, product management, or technical project delivery - with strong familiarity with platform implementation Hands-on experience with Shopify (ideally Shopify Plus), including theme configuration, app integrations, and platform limitations Capable of writing detailed technical requirements and communicating clearly across technical and non-technical audiences Comfortable managing third-party developers, vendors, and sprint workflows to ensure successful execution Able to step in and execute directly - whether configuring settings, testing site behavior, or making small theme edits Excellent organizational and project management skills; highly detail-oriented and proactive Familiar with tools like Jira, Google Analytics, Shopify Admin, and CMS best practices At Tonal, we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We don't just appreciate differences, we celebrate them, and we always seek people that represent a wide variety of backgrounds. We're dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what we're looking for (even if you don't check every single box), send us your application. We would love to hear from you! Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration, and equality of opportunity. Should you have any accommodation requests, please reach out to us via our confidential email, accessibility@tonal.com. All requests will be addressed and responded to in accordance with Tonal's Accessibility Policy and local legislation. #J-18808-Ljbffr

The Regional Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. Candidates for this role should live around the Los Angeles / LAX Airport Area The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy #LI-RJ1

The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. Candidates for this role must reside in Orange County, CA The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy #LI-RJ1

The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. Candidates for this role must reside in the greater San Jose Area The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy #LI-RJ1

Provides technical support to end user community and administers and maintains all technology systems for the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Serves as the first point of contact for employee seeking technical assistance and Provides on-site and remote support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Directs unresolved issues to the next level when needed. Documents, tracks and monitors support calls to ensure timely resolution. Provides end user support for all network-based software applications. Installs and configures PC workstations, laptops, tablet PCs and printers. Visits remote sites on a rotating and as-needed basis to perform end user functions not capable of being resolved remotely. Maintains inventories of hardware, software, forms etc. Maintains log of software application problems and status. Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed. Assists IT Manager with new computer software Performs other duties as assigned SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED): Required Associate's Degree (two year college or technical school) or Work Equivalent, Field of Study: MIS, CS or Engineering Technology Bachelor's Degree (four year college or technical school) Preferred, Field of Study: MIS, CS or Engineering Experience: 1 year of experience in MIS, CS or Engineering Technology Computer Skills: Microsoft Windows Desktop Operating Systems (required) Microsoft Windows Server Operating Systems (recommended) Microsoft Active Directory (recommended) Microsoft Office Suite (required) Advanced networking methodologies (TCP/IP) (recommended) Network Printing and Queuing (required) Smart Phone IOS/Android (required) VNC or similar remote control software (highly recommended) Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. Medical / Dental / Vision Insurance HRA Option Flexible Spending Account Basic Life Insurance Voluntary Life Insurance Option Long-Term Disability Voluntary Short-Term Disability Accident Insurance Critical Illness Insurance 401(k) Plan Matching + Profit Sharing Employee Assistance Program Paid Time Off 8 Paid Holidays ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Equal Opportunity Employer/Veterans/Disabled

Why You'll Love Us: The staff at Cedar House is passionate and dedicated to improving the lives of those suffering from substance use disorders. They have uncompromising integrity and the ability to maintain the strictest confidentiality. We are a high-energy, enthusiastic, respectful team who values the ideas and opinions of others. Salary range for this position is $21.00 - $26.50 / Hour. We offer the following benefits: Medical/Dental/Vision/Life Insurance 403b Retirement Plan Company matched at $1: $1 up to 6% of Annual Salary Employee Assistance Plan Vacation 2 weeks accrued per year initially, then incrementally more with longevity. Sick Leave - 48 hours. Holidays - 12 paid per year. What You'll Do: Job Summary: Will ensure compliance with policies and procedures of Maple House Women with Children Program. Will act as a role model for participants and their children. Job Functions: Conduct intake with all beneficiaries, including ROIs and orientation to the program Manage bed assignments Maintain documentation in the beneficiary record, which includes updated case notes, discharge notes, and shift reports Receive briefing from prior shift personnel on recent developments Observe and report beneficiary behavior to case managers and document in the beneficiary chart as well as shift report in EHR Ensure beneficiaries attend all meetings and groups if physically able Conduct walk-throughs of facility and beneficiary rooms every 30 minutes and provide documentation of walk-throughs during 3rd shift Facilitate Mommy and Me groups with beneficiaries Oversee the self-administration of medication Answer telephones. Provide transportation of beneficiaries as needed. Driving Requirements: Hold a valid California Driver's License Four years of driving experience Must be at least 21 years of age No more than one at-fault accidents in the last three years No more than three moving violations in the last three years No major violation in the last 3 years Assist with childcare. Provide quality service to clients as required by Cedar House Life Change Center, State, and County Requirements. Maintain timely and reliable attendance. Perform life-saving measures when needed to protect the lives of Cedar House clients and employees. Perform other duties as assigned or required. Requirements What You'll Bring: Experience: Be registered upon hire under an accredited drug and alcohol certification program, CAADE, CADTP, or CCAPP (preferred). Education: Completed twelve years of education or have a GED. Enroll and complete a drug studies certificate program. Complete continuing education and trainings as required by Cedar House, County, and State mandates. Maintain current CPR/First Aid/AED. Knowledge/Skills/Abilities: Knowledgeable of Confidentiality laws, policies, and procedures. Knowledgeable about referral procedures. Knowledge of assessments, CalOMs forms, and consent forms. Must understand the nature of alcohol/drug addiction and the recovery process. Ability to address stressful situations in a calm manner and be able to communicate in a positive way. Ability to work with diverse groups of people. Resourcefulness and strong problem-solving skills. Uncompromising integrity and ability to maintain the strictest confidentiality. Champions the mission, culture, and objectives of the organization. Demonstrates value and respect for all employees and clients. High energy and enthusiasm. Performs effectively as a team player. Values the ideas and opinions of others and routinely collects their input as part of the decision-making process. PHYSICAL REQUIREMENTS The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform these functions. While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. They will also need to move around inside the office occasionally to access filing cabinets, office machinery, medical supplies, etc. The employee must be capable of operating a computer and other productivity machinery. There may be occasions where the employee needs to climb up or down a ladder or equipment and position themselves to maintain files in file cabinets and necessary medical supplies. It is essential for the employee to communicate information and ideas clearly so that others can understand. They must also be able to provide accurate information in these situations. The employee should be able to observe details at close range and occasionally move boxes weighing up to 40 pounds (individually) for various reasons. Additionally, the employee may need to work around or be exposed to outdoor weather conditions. WORKING ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Salary Description $21.00 - $26.50 / Hour

Job DescriptionDescription: Why You'll Love Us: The staff at Cedar House is passionate and dedicated to improving the lives of those suffering from substance use disorders. They have uncompromising integrity and the ability to maintain the strictest confidentiality. We are a high-energy, enthusiastic, respectful team who values the ideas and opinions of others. Salary range for this position is $21.00 - $26.50 / Hour. We offer the following benefits: Medical/Dental/Vision/Life Insurance 403b Retirement Plan Company matched at $1: $1 up to 6% of Annual Salary Employee Assistance Plan Vacation 2 weeks accrued per year initially, then incrementally more with longevity. Sick Leave - 48 hours. Holidays - 12 paid per year. What You'll Do: Job Summary: Will ensure compliance with policies and procedures of Maple House Women with Children Program. Will act as a role model for participants and their children. Job Functions: Conduct intake with all beneficiaries, including ROIs and orientation to the program Manage bed assignments Maintain documentation in the beneficiary record, which includes updated case notes, discharge notes, and shift reports Receive briefing from prior shift personnel on recent developments Observe and report beneficiary behavior to case managers and document in the beneficiary chart as well as shift report in EHR Ensure beneficiaries attend all meetings and groups if physically able Conduct walk-throughs of facility and beneficiary rooms every 30 minutes and provide documentation of walk-throughs during 3rd shift Facilitate Mommy and Me groups with beneficiaries Oversee the self-administration of medication Answer telephones. Provide transportation of beneficiaries as needed. Driving Requirements: Hold a valid California Driver's License Four years of driving experience Must be at least 21 years of age No more than one at-fault accidents in the last three years No more than three moving violations in the last three years No major violation in the last 3 years Assist with childcare. Provide quality service to clients as required by Cedar House Life Change Center, State, and County Requirements. Maintain timely and reliable attendance. Perform life-saving measures when needed to protect the lives of Cedar House clients and employees. Perform other duties as assigned or required. Requirements: What You'll Bring: Experience: Be registered upon hire under an accredited drug and alcohol certification program, CAADE, CADTP, or CCAPP (preferred). Education: Completed twelve years of education or have a GED. Enroll and complete a drug studies certificate program. Complete continuing education and trainings as required by Cedar House, County, and State mandates. Maintain current CPR/First Aid/AED. Knowledge/Skills/Abilities: Knowledgeable of Confidentiality laws, policies, and procedures. Knowledgeable about referral procedures. Knowledge of assessments, CalOMs forms, and consent forms. Must understand the nature of alcohol/drug addiction and the recovery process. Ability to address stressful situations in a calm manner and be able to communicate in a positive way. Ability to work with diverse groups of people. Resourcefulness and strong problem-solving skills. Uncompromising integrity and ability to maintain the strictest confidentiality. Champions the mission, culture, and objectives of the organization. Demonstrates value and respect for all employees and clients. High energy and enthusiasm. Performs effectively as a team player. Values the ideas and opinions of others and routinely collects their input as part of the decision-making process. PHYSICAL REQUIREMENTS The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform these functions. While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. They will also need to move around inside the office occasionally to access filing cabinets, office machinery, medical supplies, etc. The employee must be capable of operating a computer and other productivity machinery. There may be occasions where the employee needs to climb up or down a ladder or equipment and position themselves to maintain files in file cabinets and necessary medical supplies. It is essential for the employee to communicate information and ideas clearly so that others can understand. They must also be able to provide accurate information in these situations. The employee should be able to observe details at close range and occasionally move boxes weighing up to 40 pounds (individually) for various reasons. Additionally, the employee may need to work around or be exposed to outdoor weather conditions. WORKING ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable Individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Description Apply Here: ****************************************************************************** Peer Navigators work with individuals, groups, and communities to improve mental health as a part of a treatment team. They provide lived experience and expertise that professional training cannot provide. This person is a role model to peers who exhibits competency and knowledge from the lived experience. Qualifications: High School diploma or GED required. Personal knowledge gained through firsthand lived experience in mental health. Peer Support Specialist - Current Peer Support Specialist certification required. California certifications must remain active and valid with their governing entity. Proficient in Microsoft suite (Word, Excel, PowerPoint). Knowledge of community resources preferred. Bilingual preferred. A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company Essential Job Functions: Ability to communicate ideas in oral and written form. Protect and honor individual integrity through confidentiality. Ability to work in a harmonious manner with subordinates, supervisors, and others. Ability to instruct in group and individual settings. Ability to work effectively with cultural/ethnic diversity. Maintain confidential information according to legal and ethical standards. Ability to work at various locations, including client homes, schools and community settings. Physical, mental, and emotional health adequate to perform duties. Responsibilities: Provide the perspective of experience to clients. Assist clients with accessing and linking to community resources. Help clients and family members with problem solving. Provide encouragement and hope. Provide group, individual, and family services for clients. Provide services to families when needed, including non-traditional hours. Maintain documentation, record and tracking systems that meet standards of the agency, The Joint Commission and contract. Collaborate with the treatment team, referring agency or other community agencies working with the client to coordinate treatment. Collect outcome data, including consumer satisfaction surveys, as required by the agency and contract. Participate in community outreach and presentations. Must implement program goals and objectives to meet and maintain contractual requirements. Participate in scheduled peer review. Responsible for preventing and controlling infection. Responsible for maintaining a culture of quality and safety. Effectively use de-escalation skills and techniques for crisis prevention. Properly administer the C-SSRS to help prevent suicide. Other: Attend all required meetings and trainings. Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable. Other duties as assigned.

Full-time Description The Program Specialist is responsible for fully supporting the Program Manager by assisting with internal data collection and submission. This position will work in collaboration and continuous partnership with Program Coordinators and the billing department. Duties and Responsibilities: Approve all AAH ECM and CS billable notes assigned Submit all ECM referrals for both counties Schedule Justice-Informed warm hand offs and liaison for JI navigation Support Program Coordinator to ensure deliverables fall within applicable scope of work and budget. Maintain effective and timely reports and communication with supervisorial staff Maintain workflow that supports the work process and flow within the organization. Attend department and organizational meetings as required. Any additional task needed as assigned by the Program Manager Requirements Competencies: Ability to be on-site when asked Valid California Driver License with safe driving record. Culturally competent and able to work with people from diverse backgrounds. Strong attention to detail. Excellent verbal, written, and interpersonal skills. Strong problem-solving skills. Ability to multi-task and juggle multiple priorities. Ability to use appropriate organizational skills in setting priorities for work, and a commitment to meeting deadlines. Ability to communicate well at all levels of the organization including working with organization leadership and representatives of partner organizations. High level of ethics and personal integrity; must be able to work with confidential information. Willingness to work a flexible schedule. Consistent attendance track record and prompt arrival to work and meetings. Ability to travel and navigate throughout Roots' service areas and neighborhoods. Frequent walking, standing, stair climbing, bending, stooping, lifting (25 lbs. max)

Job DescriptionDescription: The Program Specialist is responsible for fully supporting the Program Manager by assisting with internal data collection and submission. This position will work in collaboration and continuous partnership with Program Coordinators and the billing department. Duties and Responsibilities: Approve all AAH ECM and CS billable notes assigned Submit all ECM referrals for both counties Schedule Justice-Informed warm hand offs and liaison for JI navigation Support Program Coordinator to ensure deliverables fall within applicable scope of work and budget. Maintain effective and timely reports and communication with supervisorial staff Maintain workflow that supports the work process and flow within the organization. Attend department and organizational meetings as required. Any additional task needed as assigned by the Program Manager Requirements: Competencies: Ability to be on-site when asked Valid California Driver License with safe driving record. Culturally competent and able to work with people from diverse backgrounds. Strong attention to detail. Excellent verbal, written, and interpersonal skills. Strong problem-solving skills. Ability to multi-task and juggle multiple priorities. Ability to use appropriate organizational skills in setting priorities for work, and a commitment to meeting deadlines. Ability to communicate well at all levels of the organization including working with organization leadership and representatives of partner organizations. High level of ethics and personal integrity; must be able to work with confidential information. Willingness to work a flexible schedule. Consistent attendance track record and prompt arrival to work and meetings. Ability to travel and navigate throughout Roots' service areas and neighborhoods. Frequent walking, standing, stair climbing, bending, stooping, lifting (25 lbs. max)

Full-time Description Representing Roots Community Health Center as part of the Clinical Programs team, this position implements care coordination and outreach for high priority conditions such as Diabetes, HIV, Hepatitis C, Opioid Use Disorder, unsheltered status and complex care. This role will specifically support our Diabetes and Substance Use Disorder programs. The Clinical Program Specialist provides superior client/patient service, and interacts with team members/clinic personnel, employees of other departments, physicians' offices and hospitals, as well as the public. The Clinical Program Specialist oversees large client panel lists and uses prioritization skills to proactively track and coordinate patient visits, specialty referrals, and outreach activities in a timely and effective manner. This position will monitor, communicate with the care and program teams, and document activities using several client/patient tracking systems and Electronic Health Records to make sure communications, care coordination, and reporting requirements are timely, accurate and effective. Duties and Responsibilities: ? Conduct outreach to increase awareness of clinical programs in the community and to partner organizations. ? Conduct "in-reach" to current patients and members to increase engagement in clinical programs. ? Collaborate with patients' navigation team members to coordinate care and share patient progress. ? Maintain up-to-date and accurate service information in program-specific patient tracking systems on a daily basis. ? Support group visits or activities and assist with distribution of incentives to program participants. ? Work with the patient's care providers to support the patient in recommended visit schedules. ? Outreach to patients to educate them about clinical programs under the direction of the Clinical Programs Manager. ? Work with Administrative staff to ensure accurate documentation and reporting. ? Outreach and promote Roots events, campaigns and classes. ? Provide relevant information to the team to support the strategic development of the programs. ? Attend regular program meetings to discuss status of service coordination, challenges/barriers to conducting the work, including hard to reach patients or workload. ? Identify and report issues that require escalation to the next level of management for resolution. ? Willingness to shift to new processes, projects, etc. as needed. ? Attend and participate in MAA Implementation Trainings. ? Back up or coordinate with Patient Care Coordination staff to verify insurance, referrals, and appointment scheduling. ? Attend organizational and other trainings and meetings related to job role. ? Must be able to work on-site full time. Requirements Competencies ? 1 year experience performing clinical, coordination, and/or administrative functions preferred. ? Strong interest in healthcare, social determinant of health and health disparities. ? Interest/experience working with low-income communities of color. ? Excellent written and verbal communication skills. ? Excellent team-player. ? Ability to manage multiple phone lines, spreadsheets and files. ? Ability to work with patients from different backgrounds. ? Strong working knowledge of Microsoft Office and G-Suite. ? Ability/willingness to learn Electronic Health Records and multiple reporting systems. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States. Salary Description 24.04-26.00

Note: This position is in a forensic autopsy facility. There is the potential to see graphic images. Answering phones, fielding calls, and checking main voicemail Assist people coming into the lobby with purchasing reports, etc. Organizing and filing paperwork into charts/plastics Organizing and filing histology slides Pulling charts when tox reports are uploaded & placing them in doctor's box Contacting the lab when there are issues/corrections with tox reports Scanning & uploading miscellaneous documents. ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately file and/or upload documents into each decedent case file. Knowledge and compliance with the policies and procedures of the medical examiner's office and HIPAA; Compliance with customer service and professional telephone etiquette; Receives telephone inquiries to the office and routes call to appropriate personnel; Knowledge and compliance with safety procedures; Follow oral and written instruction; Establish and maintain effective working relationships; Knowledge of word processing, spreadsheets, and internet software.

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Responsible for front desk operations in a busy medical office, including patient check-in and check-out, answering phones, scheduling appointments, and supporting administrative needs to ensure an efficient and professional patient experience. Education: High school diploma or equivalent required. Completion of a medical office assistant or administrative program preferred. Experience: At least one year of experience in a medical office setting preferred. Experience with electronic medical records (EMR), scheduling systems, and multi-line phone systems is a plus. Job Relations Works in a supportive manner with clinical staff, providers, and office leadership. Reports directly to Support Services Supervisor. Working Conditions: Works in a fast-paced, well-lit, climate-controlled medical office. Work can be repetitive and may be subject to frequent interruptions. Physical Demands: Frequent sitting, computer use, and telephone interaction. Some walking and standing required. Must be able to lift up to 20 pounds occasionally (e.g., office supplies or patient files). Performance Requirements: Excellent interpersonal and customer service skills. Ability to communicate clearly and professionally in person and over the phone. Proficient with EMR systems, scheduling software, and general computer use. Ability to multitask and remain calm under pressure. Strong attention to detail and time management skills. Professional appearance and demeanor. Ability to maintain confidentiality and comply with HIPAA regulations. Knowledge of insurance basics, co-pays, and billing procedures is helpful. Ability to work both independently and collaboratively. Essential Functions: 1. Greet patients warmly and professionally at check-in. 2. Verify and update patient demographics and insurance information. 3. Collect co-pays and outstanding balances. 4. Provide necessary intake forms and ensure completion. 5. Notify clinical staff of patient arrival and status. 6. Schedule follow-up appointments and provide visit summaries at check-out. 7. Handle appointment scheduling, rescheduling, and cancellations by phone. 8. Answer and direct phone calls appropriately; take and relay messages. 9. Monitor and respond to voicemails and inbox messages promptly. 10. Maintain a clean and organized reception and waiting area. 11. Scan and upload patient documents into EMR. 12. Process incoming and outgoing faxes and mail. 13. Support administrative tasks and collaborate with staff as needed. 14. Uphold patient confidentiality and privacy at all times. Marginal Functions: 1. Attend staff meetings and participate in training sessions. 2. Assist with insurance verification or prior authorizations if trained. 3. Maintain stock of front desk supplies and forms. 4. Support front desk coverage at other locations as needed. 5. Monitor waiting room activity and alert staff to patient needs. 6. Provide support to new or temporary front desk staff. 7. Stay updated on office policies and procedural changes. 8. Ensure compliance with HIPAA, OSHA, and internal protocols. 9. Perform other duties as assigned by management. The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Responsible for front desk operations in a busy medical office, including patient check-in and check-out, answering phones, scheduling appointments, and supporting administrative needs to ensure an efficient and professional patient experience. Education: High school diploma or equivalent required. Completion of a medical office assistant or administrative program preferred. Experience: At least one year of experience in a medical office setting preferred. Experience with electronic medical records (EMR), scheduling systems, and multi-line phone systems is a plus. Job Relations Works in a supportive manner with clinical staff, providers, and office leadership. Reports directly to Support Services Supervisor. Working Conditions: Works in a fast-paced, well-lit, climate-controlled medical office. Work can be repetitive and may be subject to frequent interruptions. Physical Demands: Frequent sitting, computer use, and telephone interaction. Some walking and standing required. Must be able to lift up to 20 pounds occasionally (e.g., office supplies or patient files). Performance Requirements: Excellent interpersonal and customer service skills. Ability to communicate clearly and professionally in person and over the phone. Proficient with EMR systems, scheduling software, and general computer use. Ability to multitask and remain calm under pressure. Strong attention to detail and time management skills. Professional appearance and demeanor. Ability to maintain confidentiality and comply with HIPAA regulations. Knowledge of insurance basics, co-pays, and billing procedures is helpful. Ability to work both independently and collaboratively. Essential Functions: 1. Greet patients warmly and professionally at check-in. 2. Verify and update patient demographics and insurance information. 3. Collect co-pays and outstanding balances. 4. Provide necessary intake forms and ensure completion. 5. Notify clinical staff of patient arrival and status. 6. Schedule follow-up appointments and provide visit summaries at check-out. 7. Handle appointment scheduling, rescheduling, and cancellations by phone. 8. Answer and direct phone calls appropriately; take and relay messages. 9. Monitor and respond to voicemails and inbox messages promptly. 10. Maintain a clean and organized reception and waiting area. 11. Scan and upload patient documents into EMR. 12. Process incoming and outgoing faxes and mail. 13. Support administrative tasks and collaborate with staff as needed. 14. Uphold patient confidentiality and privacy at all times. Marginal Functions: 1. Attend staff meetings and participate in training sessions. 2. Assist with insurance verification or prior authorizations if trained. 3. Maintain stock of front desk supplies and forms. 4. Support front desk coverage at other locations as needed. 5. Monitor waiting room activity and alert staff to patient needs. 6. Provide support to new or temporary front desk staff. 7. Stay updated on office policies and procedural changes. 8. Ensure compliance with HIPAA, OSHA, and internal protocols. 9. Perform other duties as assigned by management. The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.