James River Group jobs in Richmond, VA - 25 jobs

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Inc. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA. James River Group Holdings, Inc. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary Under minimal supervision, the Claims Specialist manages a caseload of moderate to high complexity New York Labor Law commercial insurance claims. The incumbent will review claims to analyze and determine applicable coverage, facts, liability, damages, and plan for resolution in accordance with state and company guidelines. The incumbent will be recognized as having extensive claims handling experience, including the handling of complex high exposure claims. Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Perform coverage, liability, and damage analysis on all claims assignments Investigate allegations and determine facts based on evidence and interviews Draft disclaimers and reservation of rights letters when coverage issues arise Assign limited investigations and appraisals to licensed insurance professionals Manage a caseload of moderate to high complexity claims with delegated authority Manage litigated files Negotiate settlements, mitigate losses, and control expenses Participate in and attend mediations to facilitate settlements Maintain accurate documentation in claim files Prepare correspondence to all required parties involved in a claim Provide technical guidance, assistance, and training to Claims Associates and Claims Examiners Provide exceptional customer service to insureds, claimants, and attorneys, addressing inquiries, concerns, and providing regular updates on claim status Ensure compliance with state regulations, industry standards, and best practices in claims handling, maintaining a high level of professionalism and integrity Maintain a passing quality assurance score on all audits and QAs Handle claims in accordance with established James River Claims Best Practices Other duties as required by management Knowledge, Skills and Abilities Expertise in claim handling and suit management Moderate to advanced knowledge of P&C insurance industry Ability to effectively assess risk Proficiency in MS Office (Word, Excel, Outlook) Excellent written and verbal communication skills Excellent organizational skills Ability to take direction from management Ability to work independently and take initiative Ability to exercise sound judgement in making critical decisions Research, analysis and problem-solving skills Strong negotiation skills Ability to build effective relationships with business partners Ability to perform effectively as part of a team Ability to organize complex information and pay close attention to detail Ability to anticipate customer needs and take initiative to meet those needs Ability to train and provide technical guidance to less experienced Claims professionals Ability to successfully obtain the required state adjusters' licenses within six (6) months following the completion of Company-provided licensure training courses and maintain appropriate licensure thereafter Experience and Education High school diploma required Bachelor's Degree preferred Advanced Degree or Juris Doctorate Degree preferred Minimum of seven years of New York Labor Law claims handling experience including working with complex coverage issues, handling liability and coverage issues, multi-jurisdictional claims, and negotiating settlements with claimants and attorneys required Adjuster license and/or certifications desired preferred #LI-KS1 #LI-Remote Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship.

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary: The Licensing & Reporting Analyst II will be responsible for all annual and quarterly regulatory filings for surplus lines and admitted entities. Duties and Responsibilities: Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Determine state specific requirements for company financial, claims, and underwriting reporting requirements for review Work collaboratively with Accounting, Claims, IT, and Underwriting to develop or extract necessary data for reporting and build solid working relationships. Prepare reports or notify appropriate reporting area in a timely manner to ensure due dates are met Properly document files with all filing submissions and confirmations Update and maintain the regulatory filing and reporting dashboard Prepare applications and other necessary documentation in a timely manner to ensure due dates are met Monitor new and/or changes to regulatory requirements Knowledge, Skills and Abilities: Solid experience with submitting annual and quarterly financial and licensing filings for surplus lines and admitted insurers (i.e. Certificate of Authority and surplus lines eligibility renewals, IEE, MD&A, CPA Audit Report) Must be disciplined to do what it takes to meet hard regulatory deadlines set by insurance departments Ability to follow written and verbal instruction Ability to manage multiple tasks and projects effectively with minimal oversight Excellent written, verbal and customer service skills included ability to document files Active listening skills Ability to exercise sound judgement in making critical decisions Ability to convey technical process information in a clear and concise manner Attention to detail Excellent organizational skills Research, analysis and problem-solving skills Ability to build effective relationships with business partners Ability to perform effectively as part of a team Ability to take initiative and work independently Ability to research and communicate filing and reporting changes Ability to multi-task in a high-paced environment Proficiency in Microsoft Office (Word, Excel, and Outlook) and internet research to include insurance law Experience and Education: Bachelor's degree or equivalent work experience Minimum of 3 years of insurance industry experience required Minimum of 3 years of regulatory filings and reporting/licensing experience preferred #LI-JB1 #LI-Remote Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship.

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Manager, Regulatory Compliance Job Summary The Manager, Regulatory Compliance will lead a team of analysts to provide guidance and management of regulatory reporting requirements in all states with Insurance Departments, Surplus Lines Associations and Bureaus for admitted and surplus lines entities. Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Provide oversight, guidance and hands-on assistance with: Identification, implementation and maintenance of annual and quarterly regulatory filing requirements in all states for surplus lines and admitted entities, necessary to remain in good standing Complete documentation of all filings in network files and Compliance Dashboard Proper management of Secretary of State filings for insurance entities and management companies Claims Adjuster licensing and agent appointments/terminations Service of Process and consumer complaints Premium reporting requirements for surplus lines insurers Ensure a high level of compliance in all jurisdictions including the ability to meet required deadlines with no fines or penalties Provide proper review and sign off on all filings submitted Ensure that project and department milestones and goals are met Guide and help team members with project issues Responsible for day-to-day tactical team decisions Collaborate with staff to establish development plans Provide employee feedback through regular check-ins and writing and delivering performance reviews Other duties as required by management Knowledge, Skills and Abilities Direct knowledge of surplus lines and admitted filing requirements Broad knowledge of commercial and personal lines of business Broad knowledge of adjuster licensing, producer appointment, termination and renewal requirements Strong written and verbal communication skills Active listening skills Ability to convey technical process information in a clear and concise manner Attention to detail and excellent organizational skills Proficiency in MS Office Suite Research, analysis and problem-solving skills Ability to identify and make process and procedure improvement recommendations Strategic critical thinker with creative problem-solving abilities Ability to perform effectively as part of a team and provide transparency to leadership Ability to lead, motivate, influence, and mentor staff Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable Ability to manage multiple tasks and projects effectively Experience and Education Bachelor's Degree preferred, or equivalent combination of education, training and experience Minimum of five years of experience in insurance compliance with concentration in surplus lines and admitted filings required Minimum of three years of people management experience required Certifications (CPCU, AINS, ARC) preferred Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship. #LI-AF1 #LI-Remote

Creative Department - VIDEO The Senior Producer is responsible for taking the lead and managing video projects from concept to completion. You are responsible for maintaining the high-level production value our clients demand and have come to expect. You will collaborate with a team of talented production professionals who will work with you to make your vision for the story a reality. You will lead and manage a small team of at least one producer or associate producer. Technology will never be a barrier for creating your vision, for our productions deploy some of the most advanced digital cinema gear on the market today. You will also partner with top production vendors to make your vision a reality. Position reports directly to the VP/Executive Producer. Snow's business is centered around the patient journey, and the Senior Producer, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of the patients and caregivers with whom we engage. The Senior Producer must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. PATIENT PRIVACY: The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Senior Producer will be required to successfully complete and adhere to training courses that include, but are not limited to: Snow Policies and Procedures Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting Adverse Event (AE) Reporting The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations Privacy and Data Security ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: The Senior Producer must be able to perform the following essential duties and functions as well as be required to travel up to 15%, domestic and internationally: Producing: Manage a small team of at least one producer or associate producer. Collaborate with in-house production team to concept, plan, and execute your production. Work with account teams to determine video needs, create video concepts and proposals, and present video concepts to the account teams and clients. Responsible for hiring and managing vendors needed for production. Responsible for conceptualizing, planning, developing, prioritizing, and implementing a video production schedule, including call sheets, scheduling talent and crew, finding locations, and managing the budget. Supervise all aspects of pre-production and post-production. Based on approved creative treatment, write shooting scripts and/or prepare storyboards describing the footage, graphics, music/SFX, narration, and dialogue. Responsible for obtaining locations, props, and wardrobe. Maintain departmental workflow processes and standard operating procedures. Research content as needed. Conduct pre-interviews with patients, HCP's and subject matter experts. Review footage, write editing scripts, supervise editing to adhere to brand standards and to meet content- and time-constraints. Directing: Effectively direct projects and lead team while on set. Cultivate and maintain strong video crew relationships. Interview and direct/coach talent during shoots. Work closely with your Director of Photography (contractor) to ensure lighting, framing, and camera movement is in line with the story you are telling. Work with the on-set producer and AD to ensure schedules are maintained during production. Collaborate with clients on set during production to make sure their brands are being accurately represented. Post-Production: Write editing script from raw footage. Oversee editing process and graphic creation. Spearhead the review process and manage internal account team changes and client changes with a spirit of collaboration and professionalism. The Senior Producer may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge: Proficient with Mac, including Word, Excel, and PowerPoint. Expert knowledge of the process of taking a video project from concept to completion. Expert at conducting interviews at a high level. Extensive experience writing script, concepts, and treatments. Skills: Detail-oriented and proven ability to work under deadline pressure. Must be accurate and hyper detail-focused when reviewing client-facing scripts and videos. Abilities: Demonstrate creative decision-making and problem-solving skills, resourcefulness, and multi-tasking abilities. Effectively manage project schedules and work under rigorous time constraints EDUCATION, EXPERIENCE AND RELATED QUALIFICATIONS: Bachelor of Science or Bachelor of Arts with a major course of study in Media/Video Production or related field and six years production experience at an agency, production house, or news station. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk. Hybrid: The position requires a hybrid work schedule, only candidates that reside or relocate to the Williamsburg, Virginia area will be considered and are expected to be in-office three times weekly. Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice .

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Investment & Investor Relations Analyst / Associate Job Summary The Investments & Investor Relations Analyst/Associate is responsible for the critical public company finance functions within a specialty property and casualty insurance company. This role will be responsible for delivering results across primary functions including management of the Company's $2 billion corporate investment portfolio, day-to-day investor relations needs, and other corporate finance activity coordinating with internal finance stakeholders, senior leadership and external third-party constituents to achieve objectives. Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Serve as point of engagement with existing and prospective investment managers to evaluate investment markets and opportunities Work closely with accounting and investment managers to monitor performance and budget for net investment income Monitor investment portfolio to ensure compliance with investment guidelines Alongside SVP, Investments and Investor Relations and management, engage with sell side analyst community and institutional shareholders of the Company communicating results and understanding objectives and feedback. Provide leadership and work with executive management to assist with creating key external disclosures, including investor presentations, drafting press releases and conference call transcripts Monitor sell-side research, industry news flow and trade publications for information relevant to investor relations activities Analyze sell-side research models to understand drivers of consensus estimates Review shareholder lists to monitor changes in ownership and target potential and existing public investors Create and present quarterly performance presentations for the Investment Committee of the Board Support creating presentations and collecting data for rating agency communications and information requests Assist with or coordinate other ad hoc projects as assigned by management, including but not limited to M&A due diligence requests Knowledge, Skills and Abilities General knowledge of and ability to analyze financial statements Knowledge of financial modeling techniques Strong valuation analysis skills Interest in financial markets Strong organizational skills and attention to detail Resourcefulness and a natural curiosity to learn; strong ability to collaborate and ask for help Excellent written and verbal communication skills Ability to prioritize and handle multiple tasks in a fast-paced environment Analytical and problem-solving skills Ability to build relationships with internal and external constituents/stakeholders Self-starter who works well independently and in a team environment Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) Ability to travel Experience and Education Analyst: Bachelor's degree required Minimum of two years of experience in investment banking, equity or credit research, corporate finance asset management, or related field required Previous experience in the insurance sector preferred Associate: Bachelor's degree required Minimum of four years of experience in investment banking, equity or credit research, corporate finance asset management, or related field required Previous experience in the insurance sector preferred Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship. #LI-AF1 #LI-Remote

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary The Manager of Statistical Reporting will lead a team of Analysts to ensure all statistical reporting requirements are completed accurately and in accordance with established deadlines to support the Company's compliance with regulatory requirements. Duties and Responsibilities Strong project and people management experience. Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Understand and communicate the impact of statistical reporting to internal stakeholders Oversee the preparation and submission of monthly, quarterly and annual statistical filings to ISO, NCCI, NISS, insurance departments and Bureaus Oversee the validity of all data and reporting output from the team Interpret complex regulatory requirements Provide subject matter expertise on multiple lines of business Recommend process improvement to leadership team Oversee the analysis and design of information, systems, and/or processes for internal and external reporting, data capture and quality specifications and manual processing Manage multiple intra- and inter-departmental projects Collaborate with business units to align process to regulations and provide assistance responding to regulatory inquiries Ensure project and department milestones and goals are met Guide and help team members with project issues Responsible for day-to-day tactical team decisions Track employee performance and provide regular and appropriate feedback Work with employees to collaboratively establish development plans Provide constructive feedback through regular check-ins and delivering performance reviews Lead team through obstacles and time constraints to overcome barriers and successfully deliver results Knowledge, Skills and Abilities Extensive knowledge of P&C insurance industry and products Advanced proficiency with ISO stat reporting and state data calls for property/casualty insurers Solid knowledge of insurance regulatory and compliance requirements related to statistical reporting requirements Knowledge of company's financial and data reporting systems Intermediate proficiency in SQL programming language Ability to lead, motivate, influence, and mentor staff Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable Ability to manage multiple tasks and projects effectively Excellent written and verbal communication skills Active listening skills Ability to exercise sound judgement in making critical decisions Ability to convey technical process information in a clear and concise manner Attention to detail Excellent organizational skills Proficiency in MS Office (Word, Excel, Outlook) Ability to provide exceptional customer service Research, analysis and problem-solving skills Ability to build effective relationships with business partners and influence decisions Ability to identify and make process and procedure improvement recommendations Strategic thinker with creative problem-solving abilities Ability to lead and support a team Open to continuous learning Experience and Education High School Diploma required Bachelor's Degree preferred, or equivalent combination of education, training and experience Minimum of 7 years of experience in insurance compliance with concentration in statistical reporting required Minimum of 3 years of people and project management (supervision, mentor, lead) experience required Certifications (CPCU, AINS, ARC) preferred #LI-JB1 #LI-Remote Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship.

We are looking for a Bilingual Health Educator (HE). You will need to be both fluent in English and Spanish. As an HE you are responsible for answering incoming calls on the educational support line, which is open evenings and weekends and will have varied shifts. The key transferrable skills for these positions are problem-solving, professionalism, compassion, communication, organization, attention to detail, and resourcefulness. Snow Companies' business is centered around the patient journey, and the Health Educator, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Health Educator must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. Health Educator will report directly to the Team Lead. PATIENT PRIVACY: The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Health Educator will be required to successfully complete and adhere to training courses which may include, but are not limited to: · Snow Policies and Procedures · Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting · Adverse Event (AE) Reporting · The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations · Privacy and Data Security ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: As a Health Educator, in addition to all the essential functions and duties below, individuals should present with relevant experience, bring ideas forth proactively, show the capacity to work independently, prioritize effectively, complete project work openly and proactively, and work collaboratively with team members. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The primary job functions and responsibilities include, but are not limited to: · Successfully listen to callers on the educational support line · Closely follow written scripts, FAQs, and resource documents · Understand patient privacy laws (HIPAA) · Maintain disease knowledge and sensitivity · Collaborate to keep other departments informed of call totals and issues that arise · Participate in ongoing training and monitoring · Demonstrate the ability to effectively and professionally communicate with managers, clients, customers, mentors, and the general public · Fluency in a foreign language is a plus but not required. · Demonstrate organizational skills · Able to multitask in a high-pressure environment · Anticipate hurdles and overcome them quickly and efficiently · Collaborate with people in other departments when appropriate · Demonstrate the willingness/ability to step into other roles as needed to drive the success of the company · Demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function · Read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include, but are not limited to; medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations · This position may include up to 10% in travel to The Health Educator may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs. KNOWLEDGE, SKILLS AND ABILITIES: · Verbal and written communication skills · Data management and problem-solving skills · Organization · Collaboration · Critical Thinking · Adaptability · Attention to Detail · Time Management · Leadership · Word-processing (Word) · Spreadsheets (Excel) · Presentation software (Power Point) · Email (Outlook) · Internet and World Wide Web EDUCATION, EXPERIENCE AND RELATED QUALIFICATIONS: · Bachelor's degree from a four-year college or university; or three years related experience and/or training; or equivalent combination of education and experience preferred. · Medical background preferred. · Basic computer skills, including database data entry and previous experience with patient communication a must. · Experience and demonstrated understanding of call center operation and troubleshooting. · Working knowledge of MS Office. · Fluency in Spanish is highly desired. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must be able to operate a motor vehicle. WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk. Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice .

The Creative Writer is responsible for breathing life into the stories and media created by Snow Companies. Writers are required to have strong storytelling skills to help our Patient Ambassadors share remarkable stories of hope and empowerment in a way that conveys both the Ambassador's personal experiences and the client's key objectives. ESSENTIAL JOB FUNCTIONS AND RESPONSBILITIES: The Creative Writer must be able to perform the following essential duties and functions: Prepare and present patient stories, advertising/marketing copy, video/audio scripts, and blog posts, as well as standard business reports and correspondence • Create short form copy for digital projects such as web, display ads, email, and other online user experiences • Understand brand strategy, marketing goals, and U.S. Food and Drug Administration (FDA) legal and regulatory requirements, and must weave that information seamlessly into the Ambassador's story • Read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include but are not limited to medical education, medical periodicals, clinical trial data, package inserts, medical procedures, industry regulations, and reimbursement/tax guidelines • Demonstrate the ability to shift quickly and easily between writing styles and mediums such as print and digital • Demonstrate ability to read copy written by brand AORs and to mimic their tone and voice • Strong communication skills are important when engaging in discussions with Patient Ambassadors, fellow writers, and other team members throughout Snow Companies • Appropriately engage with clients in formal and informal settings • Meet deadlines and deliver high-quality pieces that reflect professionalism and strengthen our company's reputation • The primary job functions and responsibilities include, but are not limited to, those listed Weekend and Night Work: Although your day-to-day work should primarily take place during regular office hours (8:30 a.m.-6:00 p.m., Monday-Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. The candidate selected for the Creative Writer position should have the expectation that the workload and nature of the work will require hours that may extend past the normal business hours of the company. Collaboration/Teamwork: The size and nature of Snow Companies will require work in collaboration with people in other departments. Employees must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Employees need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function. Language Skills/Communication: Superior writing, brainstorming, and proofreading skills • Demonstrate ability to effectively and professionally communicate with managers, clients, Patient Ambassadors, and the general public • Working with patients requires discretion and empathy as patients are living with chronic conditions • A mastery of the English language and a strong eye for detail • Fluency in a foreign language is a plus Travel: Travel is a fundamental part of the Writer position. Once per month, on average, a writer will travel to support the team and/or complete job tasks • Employees must be able to accommodate the specific travel requirements of their role Patient Privacy: The core of our business is working with patients. Employees will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that employees take training courses that include, but are not limited to: Snow Companies Policy Training • Health Insurance Portability and Accountability Act (HIPAA) • Adverse Event (AE) Reporting Training • U.S. Food and Drug Administration (FDA) Training Computer Skills: Microsoft Office (Word, Excel, PowerPoint, Outlook) Mathematical Skills: Ability to comprehend and utilize basic mathematics as well as business statistics to include percentages, ratios, discounts, interest, commissions, and proportions. Reasoning Ability: Ability to identify and define problems while applying effective problem-solving skills through collecting data, establishing facts, and drawing valid conclusions • Ability to deal with a variety of concrete variables in situations where only limited standardization exists • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form • Capable of applying industry benchmarks to create standardized practices Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Work Environment/Environmental Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate with no or very limited exposure to physical risk. Certificates, Licenses, and Registrations: Candidates must have a valid driver's license. In some instances, a passport may be necessary. Education and Experience: Bachelor's degree from a four-year college or university, or three to five years of related experience and/or training, or equivalent combination of education and experience preferred. All candidates must be hybrid to the Williamsburg office and are expected to be in-office three times weekly. Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice .

Vice President Client Services The Vice President, Client Services is the “face” of Snow Companies and reports to the Senior Vice President or Executive Vice President. They serve as an agency leader, strategically guiding clients to achieve their communication and business objectives, fostering brand growth through deep category knowledge, strategic marketing acumen, value-added relationships, and a genuine passion for patients. The Vice President, Client Services typically has the responsibility for managing several clients, works with a high level of independence, grows business, proficiently manages, and develops others, has deep operational knowledge, fosters collaborative cross- functional teams, and exhibits strong strategic leadership. Snow's business is centered around the patient journey, and the Vice President, Client Services like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of our patients and caregivers. The VP, Client Services must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. Objectives: CLIENT RELATIONSHIP: Develop and maintain meaningful and productive client relationships at all levels to ensure that strategic recommendations and tactical deliverables surpass client expectations. Initiate ongoing communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met, and provide strategic counsel. Contribute to the overall client financial management and establish and meet internal client revenue targets. Provide proactive counsel on external marketplace, competitive pressures, and brand influences, sell agency expertise, gain consensus on patient programs, and develop strategic initiatives. STRATEGY: Work with clients to drive strategic efforts that solve their business and communications problems. Propose ideas and strategies to capitalize on new opportunities and influence decision-making. The Vice President, Client Services demonstrates the expertise that the client relies on for innovation and strategic counsel within the patient community including a strong grasp of digital trends in healthcare and the ability to interpret reports leveraging brand knowledge for client insight generation. The Vice President, Client Services will maintain a strong market knowledge of existing competition and pipeline products in brand category. With a passion for the patients and acquiring knowledge, the Vice President, Client Services is knowledgeable in brand, category, industry, and communication trends and proactively shares knowledge and point of view. ORGANIC GROWTH: Drive a business-building orientation on account teams, secure organic growth opportunities, actively pursue and engage prospective clients to acquire new business and build agency partnership opportunities. MENTORING: Effectively lead and support employee-engagement opportunities and foster cross-discipline relationships to better our agency's culture, resources, talent development, and marketplace position. Set clear performance expectations, communicate alignment between individual roles and overall organizational strategy, and deliver on employee value proposition. Support and leverage talent programs and initiatives. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: The Vice President, Client Services must be able to perform the following essential duties and functions: Conduct regular meetings with the Account Team. Maintain close contact with everyone on the team and is aware of all ongoing projects. Provide support, guidance, and resources as necessary Manage product strategy and ensure tactical implementation relating to product strategy Provide short- and long-term direction for product strategy Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation Confer with Account Team for internal issue resolutions related to team dynamics Mentor, review ongoing performance results, and identify needs or development of team members. Implement coaching or mentoring partnerships as appropriate Keep SVP/EVPs apprised of key issues regarding account status Manage the workload of the team members assigned to the brand, ensuring that all tactics contained in the SOW are being executed in a strategic and timely manner Ensure that account team is trained appropriately with respect to writing contact reports, creative work plans, strategic points of view, agency processes, and brand market knowledge Maintain a strong market knowledge of existing competition and pipeline products in brand category Review and approves all materials before client review Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation Flawless management of account finances, including forecast, income generation, and reporting to Senior Leadership within accounts Partner and collaborate with Creative Team (in terms of brand strategy) for the development of materials Analyze business developments within brand/disease category, as well as competitive landscape in order to identify and propose new areas for business growth Lead development of strategic recommendations to clients and look for opportunities to “upsell” Snow's programs and services Flawless management of account finances, including forecast, income generation, and reporting to Senior Leadership Develop and approve SOWs for clients Prepare for and attend strategic planning meetings with clients Develop internal processes and procedures for best practices across company Travel is a requirement of this role The VP may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. PATIENT PRIVACY: The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The VP, Client Services will be required to successfully complete and adhere to training courses that include, but are not limited to: Snow Policy Training Health Insurance Portability and Accountability Act (HIPAA) Adverse Event (AE) Reporting Training The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations Privacy and Data Security QUALIFICATIONS AND EXPERIENCE: 8+ years of pharma or healthcare advertising; Patient experience preferred Strong communication/presentation skills Ability to craft presentations (new business, creative, tactical, strategy, selling) Ability to travel Significant background in pharmaceutical advertising; Account Services Ability to lead a team Strong mentoring and coaching skills Entrepreneurial skill at organically building business Management experience Proficient in Microsoft PowerPoint, Excel, and Word Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice .

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary The General Casualty Underwriter will be responsible for reviewing and analyzing underwriting data in order to determine if risks meet corporate underwriting standards calculate appropriate premium and determine proper terms for acceptable risks and respond to brokers when risks do not meet underwriting guidelines. Underwriters are also responsible for developing and maintaining profitable business relationships with brokers. Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Analyze new business opportunities and develop renewal strategies Attain quote, premium and division goals as assigned Develop and maintain strong relationships with brokers Use critical thinking and problem-solving skills to negotiate with brokers on placements Travel to meet with brokers within assigned territory at least three times per year Other duties as assigned Knowledge, Skills and Abilities Ability to effectively and properly select, evaluate, model, determine coverage, rate, document, quote and bind accounts Ability to effectively assess risk Excellent verbal and written communication skills Ability to work independently or in a team environment to complete assignments within the parameters of instructions given, prescribed processes and standard accepted underwriting practices Solid knowledge of underwriting philosophy and techniques Proven problem solving and decision-making skills Strong negotiation skills Ability to multi-task High level of initiative and motivation Strong work ethic with a drive to succeed Solid customer service and relationship building skills Proficiency in MS Office (Word, Excel, Outlook) and Internet researching Experience and Education Associate Underwriter Bachelors Degree or a minimum of 3 years of relevant work experience Industry associated classes or courses preferred Underwriter Bachelors Degree or equivalent work experience Minimum of 2 years of related underwriting experience preferably in Excess and Surplus lines Preferably pursuing courses toward professional designations or continuing education. #LI-JB1 Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship.

Sawyer Services Inc. is seeking a detail and quality-oriented Construction Quality control Manager to join our expanding construction business line. This role entails scheduling, subcontractor management, and communication with subcontractors and client oversite representatives. It is based out of Richmond VA with short-term (< 4 months) and long-term assignments (> 4 months) at active military installations throughout the mid-Atlantic. Typical projects include the renovation, or demolition of federal facilities at active military installations. Activities may include utility installations and repairs, building repair and renovation, demolition, and overseeing civil works. Responsibilities: Dual hat role of Site Supervisor/Quality Control manager, and site safety officer on smaller projects. Responsible for site safety, production and quality of work including conformance to contract documents. Manage/maintain all necessary planning, direction, coordination, and budgeting for project activities. Coordinate/communicate with the Project Manager daily. Develop and submit daily quality control reports. Manage multiple on-site subcontractors, including mechanical, electrical, and civil contractors. Manage field staff in coordination with the Site Safety and Health Officer. Manage/maintain weekly subcontractor coordination meetings. Review subcontractor's scope of work and project invoices to ensure work products are in compliance with project specifications and subcontract documents. Review and be knowledgeable of the Baseline Project Schedule. Provide input on dates, durations, and potential delays. Prepare short-term detailed look-ahead schedules. Request, prepare, and hold coordination meetings as necessary to support the Project Schedule. Coordinate with the subcontractors and client for progress billing. Oversee quality control, create red-line mark-ups for as-built drawings, and work closely with project engineers to approve design changes during construction. Manage deliveries, staging, loading, and unloading. Track equipment usage and manpower on site. Ensure project conformance to national and/or local building codes. The ideal candidate will have significant experience in Corps of Engineer (COE) Resident Management System software. Experience managing USACE (COE) Projects in a dual hat role of Site Supervisor/Quality Control 5 years of experience on similar federal construction projects, building demolition, renovation, and/or new construction All candidates must be able to gain entry of federal Military facilities. All applicants must be a citizen of the United States or possess a valid green card signifying legal authorization to work OSHA 30hr CPR/First Aid Experience with RMS/QCS Proficient with Word, Excel, and Adobe Physical Requirements This position requires the ability to maneuver around construction sites, see, hear, and verbally communicate with co-workers and clients in English. Essential and marginal functions may require maintaining the physical condition necessary for bending, stooping, sitting, walking, climbing, or standing for prolonged periods of time; frequent opportunity to move about and to work outside the office environment for extended periods involving exposure to the elements with weather that will include extreme heat, cold, wind, rain or other inclement weather, walking over rough and uneven surfaces, and routine lifting of up to 35 pounds. If required, must properly use personal protective equipment (PPE) at all times including but not limited to; hard hats, steel-toed boots, eye protection, respiratory protection, and hearing protection. Must maintain a constant state of mental alertness at all times. SSHO experience requirements are listed in EM 385-1-1, Paragraph 01.A.17, c.: In addition, the SSHO is also required to have proof of employment for: (1) Five (5) years of continuous construction industry safety experience in supervising/ managing general construction (managing safety programs or processes or conducting hazard analyses and developing controls), or (2) Five (5) years of continuous general industry safety experience in supervising/ managing general industry (managing safety programs or processes or conducting hazard analyses and developing controls), or (3) SSHO has a Third-Party, Nationally Accredited (ANSI or National Commission for Certifying Agencies - NCCA) SOH-related certification, only 4 years of experience is needed. > See Appendix Q for list of certifications. Sawyer is an equal-opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or age, marital status, veteran status, disability, or any other basis prohibited by law. Sawyer participates in the E-Verify Employment Verification Program and is a drug-free workplace. Must have the ability to pass a background check and drug test.

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2023, 2022, and 2021 Top Workplaces USA awards. Training & Organizational Development Specialist Job Summary The Training & Organizational Development Specialist will design, develop, and implement learning solutions that drive organizational effectiveness, increase efficiency, and strengthen employee engagement, knowledge, abilities, and performance. Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Partner with internal stakeholders to understand business and performance needs, identify root causes for gaps, develop/design/implement e-learning and/or instructor led learning solutions perform Provide support for internship programs by assisting in delivering training content, answering intern questions, coordinating department specific trainings with experienced team members or managers Coordinate with internal subject matter experts or external vendors to develop, market, and deliver specific training opportunities for those in pursuit of industry designations Support onboarding to include scheduling, tracking, presenting, and providing input regarding program improvements Gather and analyze data on the effectiveness of training and development programs to determine the ROI by gathering data through formal surveys and soliciting individual input or feedback provided by course participants Support, maintain, and promote the learning management system by assisting users, uploading, and/or developing content and analyzing system participation/performance Partner with internal stakeholders or external vendors to create career path documents or guides Support the Professional Development and Education Assistance Program by reviewing and approving applications, LMS course requests, reimbursement requests, or bonus requests Support and coordinate activities related to the company's annual employee engagement survey Provide competency development opportunities to support succession planning and mentorship activities Support and promote various industry events and organization Knowledge, Skills and Abilities Knowledge of instructional design models, methods, and technologies Ability to stay current on emerging trends in learning design and development Ability to provide feedback and recommendations from quantitative and qualitative data Ability to foster organizational change Ability to convey both technical and conceptual material for both large and small groups in a clear and concise manner Demonstrate a positive and motivational attitude Ability to build and maintain relationships Excellent organizational skills Ability to manage multiple projects and deadlines Analytical and problem-solving skills Demonstrate a high level of initiative and motivation Ability to work successfully as an individual contributor and in a team environment Excellent written and verbal communication skills Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) Proficiency in Articulate 360 Proficiency in Cornerstone (Learning Management System) Proficiency in Adobe Acrobat Pro Experience and Education Bachelor's degree or equivalent work experience required Minimum of two years' experience with instructional design, development and content delivery required Minimum of two years Insurance industry experience preferred Professional designation specific to HR and/or Training & OD preferred #LI-AF1

11140 Leadbetter Road, Ashland, Virginia - 23005 Pay: Competitive salary plus annual bonus opportunities, benefits and SO MUCH MORE! Looking to work for the best in the industry? Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 13 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors. Why join POOLCORP? We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds! So, end your job search here - at POOLCORP - Where Outdoor Living Comes to Life! You want Benefits? You've got it! Our generous benefits package includes: Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs 401 (k) with generous company match 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!) 100% employer paid Life Insurance and Long-Term Disability Insurance Paid Parental Leave Fully Funded Tuition Education Programs Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance Employee Stock Purchase Plan Employee Discounts and much more! What to Expect? The Operations Manager directs and coordinates activities involved with procuring products for sales and distribution. On a daily basis our Operations Manager : Hires, trains, directs and manages all warehouse staff, which may include warehouse associates, drivers or other positions based in the warehouse. Reviews open sales orders, open purchase orders, open vendor claims, and open transfers. Reviews warehouse procedures and ensures proper warehouse safety procedures are followed. Consults with regional buyers and/or vendors to obtain product or service information such as price, availability, and delivery schedule. Manages inventory, controls stock outs and reduces excessive inventory. Performs cycle counts to prevent inventory shrink. Manages freight expense and approves invoices/freight bills for payment. Manages Accounts Payable discrepancies in a timely manner. Supervises the proper routing, loading and preparing of orders for shipment and delivery in accordance with customer instructions. Trains new employees on warehouse and distribution procedures. Discusses defective or unacceptable goods or services with inspection or quality control personnel, users, vendors, and others to determine source of trouble and take corrective action. Supports sales staff in meeting sales objectives. Other non-essential job duties may be assigned. What You Will Need: Bachelor's degree preferred. 3-5 years of operations experience in industrial distribution or warehouse environment. Operations responsibility for $5-10 Million wholesale warehouse type facility. Experience managing a team of 5+ employees. Computer skills including MS Office and Inventory Management software. Strong communication skills, both written and verbal. Knowledge of industrial product lines such as pool and spa equipment, chemicals, construction materials, plumbing supplies, electrical supplies, HVAC supplies, auto parts, irrigation supplies, or similar industrial tangible goods helpful. To be 18 years of age or older to apply. Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others. POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled. #MW1

Under minimal supervision, the Senior Claims Examiner manages a caseload of moderate to high complexity Construction Defect claims. The Senior Claims Examiner will review claims to analyze and determine applicable coverage, facts, liability, damages, and plan for resolution in accordance with state and company guidelines. The Senior Claims Examiner will be recognized as having extensive claims handling experience, including the handling of complex high exposure claims. Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Perform coverage, liability, and damage analysis on all claims assignments Investigate allegations and determine facts based on evidence and interviews Draft disclaimers and reservation of rights letters when coverage issues arise Assign limited investigations and appraisals to licensed insurance professionals Manage a caseload of moderate to high complexity claims with delegated authority Manage litigated files Negotiate settlements, mitigate losses, and control expenses Participate in and attend mediations to facilitate settlements Maintain accurate documentation in claim files Prepare correspondence to all required parties involved in a claim Provide technical guidance, assistance, and training to Claims Associates and Claims Examiners Provide exceptional customer service to insureds, claimants, and attorneys, addressing inquiries, concerns, and providing regular updates on claim status Ensure compliance with state regulations, industry standards, and best practices in claims handling, maintaining a high level of professionalism and integrity Maintain a passing quality assurance score on all audits and QAs Handle claims in accordance with established James River Claims Best Practices Other duties as required by management Knowledge, Skills and Abilities Expertise in claim handling and suit management Moderate to advanced knowledge of P&C insurance industry Ability to effectively assess risk Proficiency in MS Office (Word, Excel, Outlook) Excellent written and verbal communication skills Excellent organizational skills Ability to take direction from management Ability to work independently and take initiative Ability to exercise sound judgement in making critical decisions Research, analysis and problem-solving skills Strong negotiation skills Ability to build effective relationships with business partners Ability to perform effectively as part of a team Ability to organize complex information and pay close attention to detail Ability to anticipate customer needs and take initiative to meet those needs Ability to train and provide technical guidance to less experienced Claims professionals Ability to successfully obtain the required state adjusters' licenses within six (6) months following the completion of Company-provided licensure training courses and maintain appropriate licensure thereafter Experience and Education High school diploma required Bachelor's Degree preferred Minimum of three years of Construction Defect claims handling experience including working with complex coverage issues, handling liability and coverage issues, multi-jurisdictional claims, and negotiating settlements with claimants and attorney required Adjuster license and/or certifications preferred #LI-KS1 #LI-Remote

PATIENT EXPERIENCE The Program Manager position represents the core of the Snow Companies business model. This position is ultimately responsible for planning and executing patient education programs in a virtual or live setting, as well as responsible for program promotion and attendance. The key transferable skills for this position are: Virtual & live event planning and coordination, attention to detail, communication, organization, and resourcefulness. Programs team members are responsible for liaising with the Account team members to effectively understand the needs of the clients with regard to program selection and development. Program Managers report directly to Associate or Program Directors. Snow's business is centered around the patient journey, and the Program Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Program Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients. PATIENT PRIVACY: The core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Program Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to: Snow Policies and Procedures Health Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting Adverse Event (AE) Reporting The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations Privacy and Data Security ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: It is preferred that the Program Manager has experience in and is able to perform the following essential duties and functions: Coordinate virtual webinars and events geared towards a patient and caregiver audience on behalf of our pharmaceutical clients Coordinate live event details including all management of venue set up, menu selection, and Audio/Visual needs Understand technical requirements and meeting outcomes to make appropriate platform recommendations (AdobeConnect, Webex, Zoom) Create virtual events with the appropriate platform settings and provide training for clients and presenters as needed Communicate with clients, pharmaceutical sales representatives, and internal teams to solidify details for events (live or virtual) Lead the production of events and take on the role of the production director during the event (live or virtual) Provide primary technical support to the client and internal team during the virtual engagement process, including any tech run-throughs scheduled prior to the actual event Perform as the event host or moderator for part of or the entire event (live or virtual) Conduct research and analysis of key competitive markets and make recommendations regarding the program platform or location and design of the event Participate in client meetings and conference calls to identify issues and make recommendations on how to eliminate future occurrences Individuals will be responsible for interfacing with contractors and vendors in a professional manner and assisting the department staff in programs, outreach, promotions, research, and campaigns Coordinate with third-party vendors to provide supervision on contractual details and instruct contractors on details and expectations Provide regular communication with client representatives regarding ongoing program development and effectiveness Establish an excellent working relationship with assigned clients and continuously strive to improve the level of overall service the company is providing This position may include up to 25% in travel The Program Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge: Proficient working knowledge in a Microsoft Windows environment to include: Word processors (Word) Spreadsheets (Excel) Presentation software (PowerPoint) Email (Outlook) Salesforce (preferred) Zoom (preferred) Event planning and coordination Basic mathematics and business statistics Skills: Public speaking Teamwork mentality Organization and file management Multitasking Empathy Attention to detail Abilities: Flexibility in job roles/responsibilities/business hours Although day-to-day work should take place mostly during regular office hours (9:00 a.m.-6:00 p.m., Monday-Friday), candidates selected for the Program Manager position should expect that the workload and nature of the work will require hours that may extend past the business hours of the company. This includes working on the weekends Comprehension of general documents related to the pharmaceutical/biotechnology industry Critical thinking Travel Problem-solving Conduct outreach calls Outreach calls are a necessary function of those in a Senior Program Manager position. Therefore, candidates selected for this position will be expected to contribute as needed to this important function. Candidates not comfortable or willing to make outreach calls, which are typically “cold calls,” should take this under consideration when applying EDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS: Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred. Candidates must have a valid driver's license. In some instances, a passport may be necessary. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands (to finger, handle, or feel), reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate with no or very limited exposure to physical risk. #LI-Hybrid Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice .

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2022 and 2021 Top Workplaces USA awards. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary The Manager, IT Infrastructure manages the Infrastructure function by planning, prioritizing, and scheduling activities to ensure maximum issue resolution in minimum time, within quality standards, and ensures that the team meets project and department milestones and goals, while adhering to approved budgets. Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Execute on all aspects of IT infrastructure including the operation, maintenance and repair of all mission critical equipment and systems and support of a 24x7 data center operation to achieve maximum uptime and complete compliance with all customer SLAs Oversee and participate in complex infrastructure implementation, system upgrades and operational troubleshooting Ensure that IT infrastructure, systems and services are working correctly, reliably and securely Serve as level-3 escalation point for operations team and assist with problem resolution and root cause analysis as needed Plan for life and refresh cycles, ensuring that infrastructure solutions work in line with application, network, desktop, server, storage, etc. Monitor Data Backups and ensure they run and complete on time Responsible for the implementation of cloud technology-based solutions to increase agility speed to market and efficiency Continuously review current environment to detect deficiencies and recommend, plan and implement solutions for improvement Develop effective reporting metrics to maintain inventory and system upgrades and patch management for all systems Lead a team of Systems Engineers ensuring intra-departmental teamwork, standards and expectations are achieved Ensure that project and department milestones and goals are met Interview, select and train new employees Guide and help team members with project issues Responsible for day-to-day tactical team decisions Track employee performance and provide regular and appropriate feedback Work with employees to collaboratively establish development plans Provide employee feedback through regular check-ins and writing and delivering performance reviews Lead team through obstacles and time constraints to overcome barriers and successfully deliver results Collaborate with other IT functions on implementations, strategy, and standards Document and publish appropriate infrastructure architecture principles and standards, position papers, blueprints, best practices, patterns, and frameworks. Facilitate, communicate, collaborate and persuade others in defining, adopting and implementing a coherent technical architecture Provide routine capacity reporting on storage, networking, server and backup equipment Additional duties as assigned by management Knowledge, Skills and Abilities Expert proficiency in all of the below: VMware Windows Server SAN (NetApp) Switch Infrastructure Ability to conduct research into a wide range of computing issues Knowledge of IT Controls and SOX Compliance Ability to convey technical process information in a clear and concise manner Analytical and problem-solving skills Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable Ability to manage multiple tasks and projects effectively Ability to assess and measure productivity and workload to ensure performance efficiency Proven ability to provide exceptional customer service Ability to build effective relationships with external partners Excellent written and verbal communication skills Strategic thinker with creative problem solving abilities Ability to develop an operation plan that aligns with and supports the overall business goals Ability to make difficult decisions regarding processes, projects, and staffing Ability to lead, motivate, influence, and mentor staff Experience and Education High School Diploma required Bachelor's Degree in related field (i.e. Information Technology) preferred, or equivalent combination of education, training and experience required Minimum of five years of IT Infrastructure experience (VMware, Windows Server, SAN (NetApp), switch Infrastructure) required Minimum of two years of people management experience (supervision, lead) required

Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary Under minimal supervision, the Claims Specialist/Executive Claims Specialist manages a caseload of high complexity commercial insurance claims focused on Allied Health (assisted living and skilled nursing facilities). The Claims Specialist will review claims to analyze land determine applicable coverage, facts, liability, damages, plan and strategy for resolution in accordance with state and company guidelines. The Claims Specialist will function independently and act as a key resource on issues within area of specialty. Duties and Responsibilities Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Perform coverage, liability, and damage analysis on all claims assignments Investigate allegations, determine facts based on evidence and interviews Draft disclaimers and reservation of rights letters when coverage issues arise Assign limited investigations and appraisals to independent licensed professionals Manage a caseload of high complexity claims with delegated authority Manage litigated files Negotiate settlements, mitigate losses, and control expenses Participate in and attend mediations to facilitate settlements Maintain accurate documentation in claim files Maintain a high level of communication internally with Claims management team and externally with insureds, claimants, attorneys and brokers Act as a consultant providing technical expertise within specialty area to internal stakeholders Provide technical guidance, assistance and training as needed for less experienced Claims professionals Maintain a passing quality assurance score on all audits and QAs Provide exceptional customer service to insureds, claimants, and attorneys, addressing inquiries, concerns, and providing regular updates on claim status Ensure compliance with state regulations, industry standards, and best practices in claims handling, maintaining a high level of professionalism and integrity Handle claims in accordance with established James River Claims Best Practices Other duties as required by management Knowledge, Skills and Abilities Extensive expertise in specific specialty area of claims (i.e. PL, M&C, GL) Expert level of expertise in claim handling and suit management Expert knowledge of P&C insurance industry Expert ability to effectively assess risk Proficiency in MS Office (Word, Excel, Outlook) Excellent written and verbal communication skills Advanced analytical and organizational skills Advanced negotiation skills Ability to work independently and take initiative Ability to exercise sound judgement in making critical decisions Research, analysis and problem-solving skills Ability to work in a team environment and accept feedback from Claims management Ability to build effective relationships with business partners Ability to organize complex information and pay close attention to detail Ability to anticipate customer needs and take initiative to meet those needs Ability to train and provide technical guidance to less experienced Claims professionals Ability to successfully obtain the required state adjusters' licenses within six (6) months following the completion of Company-provided licensure training courses and maintain appropriate licensure thereafter Experience and Education Claims Specialist High school diploma required Bachelor's Degree preferred Advanced Degree or Juris Doctorate Degree preferred Minimum of seven years of experience handling primary and excess claims-made and occurrence liability policies and claims. Experienced in coverage, liability, and litigated claims related to health services claims, assisted living and skilled care facilities claims, life sciences (medical devices and products) claims, and professional liability claims. Successful candidate will have strong written, verbal, injury evaluation, and negotiation skills Adjuster license and/or certifications desired preferred Executive Claims Specialist High school diploma required Bachelor's Degree preferred Advanced Degree or Juris Doctorate Degree preferred Minimum of ten years of experience handling primary and excess claims-made and occurrence liability policies and claims. Experienced in coverage, liability, and litigated claims related to health services claims, assisted living and skilled care facilities claims, life sciences (medical devices and products) claims, and professional liability claims. Successful candidate will have strong written, verbal, injury evaluation, and negotiation skills Extensive expertise in specific specialty area of claims (i.e. PL, M&C, GL) Project management and process implementation experience preferred #LI-KS1 #LI-Remote Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship.

The Licensing & Reporting Analyst II will be responsible for all annual and quarterly regulatory filings for surplus lines and admitted entities. Duties and Responsibilities: Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Determine state specific requirements for company financial, claims, and underwriting reporting requirements for review Work collaboratively with Accounting, Claims, IT, and Underwriting to develop or extract necessary data for reporting and build solid working relationships. Prepare reports or notify appropriate reporting area in a timely manner to ensure due dates are met Properly document files with all filing submissions and confirmations Update and maintain the regulatory filing and reporting dashboard Prepare applications and other necessary documentation in a timely manner to ensure due dates are met Monitor new and/or changes to regulatory requirements Knowledge, Skills and Abilities: Solid experience with submitting annual and quarterly financial and licensing filings for surplus lines and admitted insurers (i.e. Certificate of Authority and surplus lines eligibility renewals, IEE, MD&A, CPA Audit Report) Must be disciplined to do what it takes to meet hard regulatory deadlines set by insurance departments Ability to follow written and verbal instruction Ability to manage multiple tasks and projects effectively with minimal oversight Excellent written, verbal and customer service skills included ability to document files Active listening skills Ability to exercise sound judgement in making critical decisions Ability to convey technical process information in a clear and concise manner Attention to detail Excellent organizational skills Research, analysis and problem-solving skills Ability to build effective relationships with business partners Ability to perform effectively as part of a team Ability to take initiative and work independently Ability to research and communicate filing and reporting changes Ability to multi-task in a high-paced environment Proficiency in Microsoft Office (Word, Excel, and Outlook) and internet research to include insurance law Experience and Education: Bachelor's degree or equivalent work experience Minimum of 3 years of insurance industry experience required Minimum of 3 years of regulatory filings and reporting/licensing experience preferred #LI-JB1 #LI-Remote

The Manager of Statistical Reporting will lead a team of Analysts to ensure all statistical reporting requirements are completed accurately and in accordance with established deadlines to support the Company's compliance with regulatory requirements. Duties and Responsibilities Strong project and people management experience. Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Understand and communicate the impact of statistical reporting to internal stakeholders Oversee the preparation and submission of monthly, quarterly and annual statistical filings to ISO, NCCI, NISS, insurance departments and Bureaus Oversee the validity of all data and reporting output from the team Interpret complex regulatory requirements Provide subject matter expertise on multiple lines of business Recommend process improvement to leadership team Oversee the analysis and design of information, systems, and/or processes for internal and external reporting, data capture and quality specifications and manual processing Manage multiple intra- and inter-departmental projects Collaborate with business units to align process to regulations and provide assistance responding to regulatory inquiries Ensure project and department milestones and goals are met Guide and help team members with project issues Responsible for day-to-day tactical team decisions Track employee performance and provide regular and appropriate feedback Work with employees to collaboratively establish development plans Provide constructive feedback through regular check-ins and delivering performance reviews Lead team through obstacles and time constraints to overcome barriers and successfully deliver results Knowledge, Skills and Abilities Extensive knowledge of P&C insurance industry and products Advanced proficiency with ISO stat reporting and state data calls for property/casualty insurers Solid knowledge of insurance regulatory and compliance requirements related to statistical reporting requirements Knowledge of company's financial and data reporting systems Intermediate proficiency in SQL programming language Ability to lead, motivate, influence, and mentor staff Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable Ability to manage multiple tasks and projects effectively Excellent written and verbal communication skills Active listening skills Ability to exercise sound judgement in making critical decisions Ability to convey technical process information in a clear and concise manner Attention to detail Excellent organizational skills Proficiency in MS Office (Word, Excel, Outlook) Ability to provide exceptional customer service Research, analysis and problem-solving skills Ability to build effective relationships with business partners and influence decisions Ability to identify and make process and procedure improvement recommendations Strategic thinker with creative problem-solving abilities Ability to lead and support a team Open to continuous learning Experience and Education High School Diploma required Bachelor's Degree preferred, or equivalent combination of education, training and experience Minimum of 7 years of experience in insurance compliance with concentration in statistical reporting required Minimum of 3 years of people and project management (supervision, mentor, lead) experience required Certifications (CPCU, AINS, ARC) preferred #LI-JB1 #LI-Remote