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James River Ins jobs - 78 jobs

  • Associate Underwriter - Executive Underwriter: Excess Casualty

    James River Insurance 3.7company rating

    James River Insurance job in Richmond, VA

    Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2022 and 2021 Top Workplaces USA awards. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary We are open to hiring at the Associate - Executive Underwriter Level. Under the direction of the Underwriting Manager or Division Manager the Associate Underwriter will learn how to review and analyze underwriting data in order to determine if risks meet corporate underwriting standards, calculate appropriate premium, determine proper terms for acceptable risks and respond to brokers when particular risks do not meet underwriting guidelines. Associate Underwriters are also responsible for developing and maintaining profitable business relationships with brokers. Duties and Responsibilities * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Increase knowledge of key insurance concepts through on the job training, assigned manuals and self- study * Successfully learn and begin to review submissions, analyze and document key exposures, price accounts and complete worksheets. * Accept, modify or reject risks * Attain premium, loss ratio and service goals as assigned * Complete policy maintenance requirements * Check issued policies for accuracy * Review upcoming renewal applications, and prior year renewal files, to ensure risk still meets underwriting requirements. Prepare renewal files for quoting. * Begin to build and develop relationships with key wholesale broker clients * Dependent upon performance the Associate Underwriter will travel at least 3 times with per year with an experienced Underwriter to meet with brokers * Other duties as required Knowledge, Skills and Abilities * Aptitude for learning how to effectively assess risk * Must be able to pursue a professional designation or BISYS coursework within the first year of employment. * Excellent verbal and written communication skills * Ability to work independently or in a team environment to complete assignments within the parameters of instructions given, prescribed processes and standard accepted underwriting practices * Problem solving and decision-making skills * Strong negotiation skills * Ability to multi-task * High level of initiative and motivation * Strong work ethic with a drive to succeed * Solid customer service and relationship building skills * Proficiency in MS Office (Word, Excel, Outlook) and Internet researching Associate Underwriter Experience and Education * Bachelors Degree or a minimum of 3 years of relevant work experience * Industry associated classes or courses preferred Senior Underwriter Experience and Education * Bachelor's degree or equivalent work experience * Minimum of 5 years underwriting experience, preferably in Excess and Surplus lines Professional designation is preferred Executive Underwriter Experience and Education * 20+ years industry experience, 15+ years in Excess and Surplus lines with specialized coverage and product knowledge * Bachelor's Degree or equivalent work experience * Specific experience in marketing and underwriting of the division related products * Professional designation is preferred
    $92k-155k yearly est. 60d+ ago
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  • Training & Organizational Development Specialist

    James River Insurance 3.7company rating

    James River Insurance job in Richmond, VA

    Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2023, 2022, and 2021 Top Workplaces USA awards. Training & Organizational Development Specialist Job Summary The Training & Organizational Development Specialist will design, develop, and implement learning solutions that drive organizational effectiveness, increase efficiency, and strengthen employee engagement, knowledge, abilities, and performance. Duties and Responsibilities * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Partner with internal stakeholders to understand business and performance needs, identify root causes for gaps, develop/design/implement e-learning and/or instructor led learning solutions perform * Provide support for internship programs by assisting in delivering training content, answering intern questions, coordinating department specific trainings with experienced team members or managers * Coordinate with internal subject matter experts or external vendors to develop, market, and deliver specific training opportunities for those in pursuit of industry designations * Support onboarding to include scheduling, tracking, presenting, and providing input regarding program improvements * Gather and analyze data on the effectiveness of training and development programs to determine the ROI by gathering data through formal surveys and soliciting individual input or feedback provided by course participants * Support, maintain, and promote the learning management system by assisting users, uploading, and/or developing content and analyzing system participation/performance * Partner with internal stakeholders or external vendors to create career path documents or guides * Support the Professional Development and Education Assistance Program by reviewing and approving applications, LMS course requests, reimbursement requests, or bonus requests * Support and coordinate activities related to the company's annual employee engagement survey * Provide competency development opportunities to support succession planning and mentorship activities * Support and promote various industry events and organization Knowledge, Skills and Abilities * Knowledge of instructional design models, methods, and technologies * Ability to stay current on emerging trends in learning design and development * Ability to provide feedback and recommendations from quantitative and qualitative data * Ability to foster organizational change * Ability to convey both technical and conceptual material for both large and small groups in a clear and concise manner * Demonstrate a positive and motivational attitude * Ability to build and maintain relationships * Excellent organizational skills * Ability to manage multiple projects and deadlines * Analytical and problem-solving skills * Demonstrate a high level of initiative and motivation * Ability to work successfully as an individual contributor and in a team environment * Excellent written and verbal communication skills * Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) * Proficiency in Articulate 360 * Proficiency in Cornerstone (Learning Management System) * Proficiency in Adobe Acrobat Pro Experience and Education * Bachelor's degree or equivalent work experience required * Minimum of two years' experience with instructional design, development and content delivery required * Minimum of two years Insurance industry experience preferred * Professional designation specific to HR and/or Training & OD preferred #LI-AF1
    $93k-129k yearly est. 60d+ ago
  • Insurance Advisor Trainee- InsuraMatch

    Travelers Insurance Company 4.4company rating

    Remote or Richmond, VA job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Sales **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $41,200.00 - $67,900.00 **Target Openings** 20 **What Is the Opportunity?** As an Insurance Advisor Trainee, you will learn to serve as a personal insurance advisor, helping customers across the country select their ideal insurance carrier and coverages. You will learn to make recommendations on additional products that best suit the customer's needs, when appropriate. We value a consultative, relationship-focused approach and seek sales professionals who can foster long-term customer relationships in a digital insurance agency. In this role, you'll learn to manage inbound business opportunities and maintain client communication via outbound calls and emails until the sale is finalized. You will gain an understanding of our carriers and products through our comprehensive training program, making you an expert in Personal Insurance in all 50 states + Washington DC. With competitive compensation, great benefits starting day one and our driven sales teams, we know that InsuraMatch can help you accomplish your quest for a fulfilling career. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Incumbents must obtain a Property and Casualty or Personal Lines Insurance producer license within first 4 weeks of employment date. (Incumbents will receive fully paid training and license sponsorship). This job works under direct supervision and does not manage others. Candidates located within a commutable distance to: Knoxville, TN; Richardson, TX or Spokane, WA will work a hybrid work schedule. The Schedule: -Start Date: March 23rd, 2026 -Hybrid Work Arrangement: three days in office and two days remote -Training: 9:00am-5:30pm EST - Monday- Friday for the first 4-6 weeks -Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm EST Work Arrangement (Remote Schedule) - Start Date: March 23rd, 2026 - Remote Work Arrangement - Training: 9:00am - 5:30pm EST - Monday - Friday for the first 4 - 6 weeks - Post Training: 12:30pm - 9:00pm EST - Monday - Friday plus 1 Saturday shift per month from 9:00am - 5:30pm EST. **What Will You Do?** + Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers. + Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales. + Communicate effectively & professionally with customers verbally and via email + Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics. + Receive and implement constructive feedback in the form of professional coaching. + Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer. + This role is not responsible for cold calls or lead generation. + Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire. + Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + A Bachelor's degree from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and written communication skills + Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly. + Able to demonstrate a positive and professional demeanor. + Adaptable to change. **What is a Must Have?** + High school diploma or GED. + Licensing Requirements: + InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state. + Each state will evaluate any/all criminal and financial background incidents to determine license eligibility. + Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications. + Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $41.2k-67.9k yearly 6d ago
  • Manager, Product Management (Alternative Distribution) - Small Commercial

    Travelers Insurance Company 4.4company rating

    Richmond, VA job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Product **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $101,300.00 - $167,000.00 **Target Openings** 1 **What Is the Opportunity?** Within the Product team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Manager, Product Management, you will manage the growth and profitability for a state(s), product, or line of business. You will analyze complex business problems and propose fact-based solutions with consideration of internal and external trends to achieve business objectives. By collaborating and influencing key stakeholders across the organization you will also ensure strategic direction and alignment for successful execution. You will coach and lead cross functional team(s) on growth strategies, products, and objectives. **What Will You Do?** + Lead and guide the data analysis of business results including product refreshes, performance expectations and identifying root cause. + Develop and influence recommendations to drive desired growth & profitability impacts that demonstrate a holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics. + Present, inform and influence recommendations to key leadership stakeholders including proposed product/pricing changes or new product builds. + Act as a senior resource in key strategic initiatives to support the goals and objectives of the broader organization. + Manage, coach, and/or guide analysts. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field. + Five years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry. + Experience developing techniques and procedures used to forecast insurance financials. + Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals. + Excellent communication skills with the ability to interact and influence management. + Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts. + Demonstrated knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending. + Understand the workflow and terminology of insurance products and processes and their impact on profit and loss. **What is a Must Have?** + Bachelor's Degree or equivalent combination of education and experience. + Three years of experience in data analytics or similar work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $101.3k-167k yearly 40d ago
  • Business Systems Analyst III/IV

    James River Insurance 3.7company rating

    James River Insurance job in Richmond, VA

    The Business Systems Analyst III acts as a liaison between IT and the business users in an Agile/Scrum environment. The BSA III works independently with little guidance from management to gather and perform analysis of business requirements, work with Developers to design solutions, and deliver training for users. The BSA III serves as a mentor for BSA I and II. Duties and Responsibilities * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Facilitate a consistent and constant flow of communication between the business users and IT. * Perform requirements gathering with the business user community for IT projects. * Analyze business requirements to determine the best development approach/solution within the existing IT systems infrastructure. * Make recommendations for process improvements and technology solutions to aid the project stakeholder in accomplishing their strategic goals. * Participate in Agile team ceremonies including daily standups, backlog refinements, product reviews and retrospectives. * Document software requirements as user stories with the appropriate level of detail and size * Assist the team in understanding and estimating user stories. * Communicate requirements to offshore Development and QA resources to ensure a sound understanding of the project objectives. * Review test cases documented by QA Analysts for accuracy and completeness. * Document and execute test cases to validate functionality of relevant business applications. * Respond to service desk tickets related to supported applications. * Provide production support and trouble-shooting assistance for system issues. * Perform service desk ticket analysis to identify trends and areas for improvement related to supported applications. * Collaborate with teams and project stakeholders to prepare and manage objectives, scope, estimates, timeline, budget, & resource plan for Agile projects * Support the project stakeholder, especially with respect to refinement and maintaining the product backlog. * Develop and facilitate system training for business users as system enhancements are migrated to the production environment. * Work with IT and business units to generate ad hoc reports and data extracts using SQL. * Serve as a mentor and trainer for BSA I and II under the direction of management. * Serve as an escalation point by guiding and helping team members with project issues. * Act as a backup to management by approving change controls, attending meetings and escalating issues to senior leadership when management is unavailable. * Train new BSAs and QA on user stories and test case tools, internal systems, insurance related concepts, etc. * Continually update insurance industry related knowledge through insurance journals, newspaper articles, BISYS, CPCU, etc. * Earn certifications pertaining to insurance industry or IT industry (i.e., CPCU, CSM, CSPO, Business Analyst Certification(s)) Knowledge, Skills and Abilities * Intermediate to advanced proficiency in all of the below: * SQL query language * Azure DevOps, TFS or similar tools to manage scrum boards and activities. * Agile methodology and frameworks (Scrum) * Software development life cycle * QA testing * Proficiency in MS Office (Word, Excel, Outlook) * Excellent written and verbal communication skills * Skilled in active listening * Ability to learn and demonstrate understanding of all applications and business processes used by the various departments within the Company. * Ability to manage application delivery and technology operations using Agile methodologies. * Ability to provide exceptional customer service. * Ability to build effective relationships. * Ability to collaborate with teams, customers and other stakeholders. * Ability to take initiative and work independently. * Ability to anticipate customer needs and take initiative to meet those needs. * Ability to convey technical process information in a clear and concise manner. * Ability to take direction from management. * Ability to plan, implement, and evaluate projects. * Ability to demonstrate accuracy and thoroughness. * Ability to organize complex information, pay close attention to detail and handle multiple tasks. * Ability to lead, motivate, influence and mentor staff. Experience and Education * High School Diploma required. * Bachelor's Degree in related field (i.e. Information Technology, Information Systems, Computer Science) preferred, or equivalent combination of education, training and experience required. * Minimum of five years of Business Analyst/Business System Analyst experience or five years of related experience (Agile/Scrum project work and design/implementation of internally developed web applications) required. * Insurance or Financial industry experience preferred. * Certifications (CSM, CSPO) preferred. Both external and internal requisition template
    $80k-108k yearly est. 3d ago
  • Associate Claim Counsel

    Travelers Insurance Company 4.4company rating

    Chantilly, VA job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim, Legal **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $89,800.00 - $148,300.00 **Target Openings** 1 **What Is the Opportunity?** Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team conducts thorough investigation, analysis, evaluation, and disposition of claims and claim litigation to achieve superior customer service and to optimize claim results. Travelers' First-Party Claim Team is responsible for handling first-party claims, including Commercial Crime (including Fidelity), Cyber Crime, Kidnap & Ransom, Public Official Bonds, and Identity Fraud/Theft. The First-Party Claim Team partners with and supports business units including Private-Non-Profit, Public Companies, Financial Institutions, Insurance Companies, Investment Advisors, and Professional Liability. As a valued member of our team, in addition to claim, you also will provide legal advice to our underwriting colleagues and non-attorney claim colleagues, and participate in BSI claim strategic initiatives. **What Will You Do?** + Follow operational policies to analyze, investigate, and resolve BSI claims of varying levels of severity with active supervision from claims management. + Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim and recovery strategies. + Retain, monitor, and manage outside counsel actively utilizing litigation management plans and budgets. + Communicate with underwriting on significant claim exposures. + Travel to and attend mediations, settlement conferences, claim conferences, field office visits, trials and depositions. + Develop the ability to identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and Claim management. + Refine policy interpretation/coverage analysis skills including drafting coverage opinions with case law included. + Develop/strengthen the ability to negotiate settlements/resolutions, review releases and settlement agreements, including confidentiality and non-disclosure provisions. + Support underwriting marketing efforts, including participation in broker and account visits and risk mitigation seminars and authoring customer-focused white papers and articles. + Monitor marketplace conditions, conduct research, and draft reference materials to inform claim and underwriting colleagues on law impacting Travelers' underwriting and claim decisions. + Obtain and maintain required adjusters' licenses. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + One to five years of relevant legal or claim handling work experience. + Ability to effectively work through conflict and resolve issues with a professional demeanor. + Ability to make sound decisions and negotiate terms and conditions within designated authority limit. + Strong verbal and written communication skills with the ability to clearly articulate coverage determinations. + Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics. + Ability to build and maintain effective and collaborative relationships with colleagues, customers, and business partners. **What is a Must Have?** + Bachelor's Degree. + Juris Doctorate Degree. + Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $89.8k-148.3k yearly 45d ago
  • Sr. Claim Center Representative

    Chubb 4.3company rating

    Chesapeake, VA job

    Join Our Talent Pipeline for Customer Service Opportunities at Chubb!!! Are you dedicated to delivering exceptional customer service? Chubb is looking to build a talent pipeline for upcoming positions focused on providing outstanding support through phone and online interactions with our agents and customers. If you are passionate about fostering resilience and security for clients, we want to hear from you! Why Chubb? At Chubb, our mission is to provide superior insurance solutions that empower our clients with resilience and security. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service. Locations: These positions require in-office presence. We are seeking candidates in Phoenix, AZ , Alpharetta, GA, Chesapeake, VA and O'Fallon, MO. Overview: This is an entry to mid-level role in the North America claim contact center. In this role, you will be instrumental in delivering superior customer service, utilizing your excellent communication skills, emotional intelligence, attention to detail, and proficiency in computer systems to enhance our clients' experiences. Key Responsibilities: Handle Inbound Calls: Provide exceptional engagement, support, and advocacy for our customers and agents when reporting new claims or seeking information on existing claims. Process Digital Requests: Assist customers with electronic request processing, including first notices of loss, inquiries, and policy research. Document Interactions: Gather data and pertinent information related to customer or agent losses, completing first notice of loss records via phone, email, and chat across property, auto, casualty, and other insurance lines. Provide Product Support: Offer services related to towing, rental car arrangements, temporary housing, coverage verification, and policy details. Work Autonomously: Maintain a high level of training and competency in policies, procedures, and systems in a rapidly changing environment. Customer-Centric Advocacy: Enhance the claims experience by advocating for customers and agents, continuously suggesting process improvements, escalating concerns, and identifying opportunities for enhancement. Catastrophe Awareness: Demonstrate flexibility during weather events or other emergencies, which may require overtime or overnight support. Development: If you do not already hold one, you may be required to obtain an applicable resident or designated home state adjuster's license and possibly additional state licensure. Experience & Education Requirements: High school diploma or GED equivalent. Industry experience is not required. We welcome candidates from various fields, including hospitality, retail, sales, banking, and education. Ability to handle multiple tasks simultaneously in a fast-paced environment. Excellent verbal and written communication and interpersonal skills. Proven ability to work effectively in a team environment. Proficiency in using computers and navigating multiple software applications. Ability to remain calm and composed under pressure while resolving customer inquiries. Ability to meet or exceed established performance standards. Strong time management and organizational skills. Licensure in any insurance discipline is a plus. Company Benefits Highlights: At Chubb, we provide employees with best-in-class benefits to support their physical, emotional, and financial goals. We foster a collaborative and inclusive culture with flexible options to meet our employees' needs. Our comprehensive benefits package includes: Competitive compensation and performance-based bonuses Medical, dental, and vision coverage starting on your first day Health savings account (HSA) and flexible spending account (FSA) options Generous paid time off (PTO) 10 paid holidays each year Up to 9% 401(k) contribution from Chubb Tuition and education reimbursement for lifelong learning Professional training and development programs Employee Stock Purchase Plan Ready to Join Our Talent Pipeline? If you are enthusiastic about providing exceptional customer service and ready to help enhance our clients' experiences, we invite you to submit your resume and express your interest in future opportunities at Chubb. Why wait? Apply today, we look forward to connecting with you!
    $70k-110k yearly est. Auto-Apply 46d ago
  • Underwriting Assistant

    James River Insurance 3.7company rating

    James River Insurance job in Richmond, VA

    The Underwriting Assistant provides support and assistance to all levels of Underwriters, Underwriting Managers and Division Managers. Essential duties include collecting and reviewing data for new and renewal business and performing administrative duties for underwriting as requested. Duties and Responsibilities * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Prepare and process policies and endorsements for issuance in accordance with binders and Underwriters instructions. * Code premium in accordance with division guidelines and Underwriter instructions. * Assist in the review of new and renewal submissions to determine if they meet underwriting criteria, and for completeness of documentation. * Request and review incoming Broker of Record letters, as appropriate. * Request predetermined documentation from the broker that will be required for rating, quoting, binding, and policy issuance. * Review documentation as received and input into the underwriting dashboard. * Set-up and diary for follow-up of requested documentation and information. * Follow up for responses to quotes for both new and renewal business. * Order loss inspections and premium audits per division guidelines, diary for receipt, and follow-up as needed. * Prepare and send Notices of Cancellation, as requested. * Prepare quotes for extended reporting period. * Research, document, and maintain reference materials, as requested. * Other duties as assigned by the Division Manager Knowledge, Skills and Abilities * Excellent written and verbal communication skills. * High degree of personal initiative and self motivation. * Ability to prioritize and handle multiple tasks in a fast-paced environment. * Strong interpersonal skills and ability to work in a team environment. * A commitment to providing superior customer service. * Proficiency in MS office (Word, Excel, Outlook) Experience and Education * High school diploma required * Bachelor's Degree or 1-3 years equivalent work experience * General knowledge of P&C insurance operations preferred
    $29k-42k yearly est. 3d ago
  • Senior Commercial Lines Underwriter

    FCCI 4.4company rating

    Glen Allen, VA job

    FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we'd like you to join our team. Our dynamic team is looking for a Senior Commercial Lines Underwriter to assist in the acquisition and retention of profitable commercial lines customers, through sound underwriting principles reflective of company policy. The Underwriter will work with assigned agents in meeting profitability and production goals, by following guidelines and establishing business relationships, along with managing the pricing and underwriting of an assigned territory of business. The ideal candidate will have commercial lines underwriting experience and strong agency relationships in states such as Virginia, Maryland, Pennsylvania, North Carolina and South Carolina. This position will work a hybrid schedule in our Mid-Atlantic Office in Glen Allen, VA or could be a field-based position in Pennsylvania, Maryland, Virginia, North or South Carolina. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: Flexible Work Environment Paid Family Leave Competitive PTO & Holidays Recognition & Bonus Programs Medical, Vision, Dental & Life Insurance Employee Referral Bonus Paid Volunteer Time 401(k) Match & Profit-Sharing The salary range for this position is $83,080-$127,945 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Please apply via our website at ******************* Drug Free Workplace
    $83.1k-127.9k yearly 12d ago
  • Casualty Claim Specialist

    Chubb 4.3company rating

    Chesapeake, VA job

    Overview: As the Casualty Claims Specialist, you will be responsible for managing injury and damage claims in personal and commercial auto, as well as general liability cases. Locations: We are seeking candidates in Phoenix, AZ, O'Fallon, MO, Chesapeake, VA, Philadelphia, PA, Alpharetta, GA Key Responsibilities: Analyze initial reports to determine the nature of loss, coverage provided, and the scope of injury or damage in both personal and commercial auto, as well as general liability cases. Conduct comprehensive investigations into all aspects of reported claims, including potential fraud. Secure appropriate supporting documentation and verify its accuracy, relevance, and completeness. Manage first and third-party injury claims related to No-Fault/Med Pay and liability exposures. Apply knowledge of jurisdictional regulations and case law applicable to all territories handled. Negotiate liability and damages effectively when appropriate. Demonstrate the ability to manage and monitor cases to ensure timely development and resolution of claims inventory. Collaborate with department management to deliver presentations, conduct meetings, and serve as a technical resource. Experience & Education Requirements: 5-7+ years of experience in liability insurance claims adjusting, including litigation. Bachelor's Degree or equivalent experience. Desired Skills: Comprehensive understanding of insurance contracts, investigation techniques, legal requirements, and insurance regulations. Aptitude for evaluating, analyzing, and interpreting contracts and other complex information. Excellent verbal and written communication skills. Licensure Requirement: If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. Company Benefits Highlights: At Chubb, we foster a collaborative in-office environment with the flexibility to support our employees' needs. Our comprehensive benefits package includes: Competitive compensation and performance-based bonuses Medical, dental, and vision coverage starting on your first day of employment Generous paid time off (PTO) 10 paid holidays each year Up to 9% 401(k) contribution from Chubb Tuition reimbursement to support your ongoing education Stock options for eligible employees We welcome enthusiastic candidates who are ready to take on the challenges of this role and contribute to our team's success!
    $95k-123k yearly est. Auto-Apply 60d+ ago
  • Executive Underwriter

    James River Insurance 3.7company rating

    James River Insurance job in Richmond, VA

    The Executive Underwriter serves as the technical expert in a designated coverage, product or product line, mentoring and training less experienced staff. Selects, reviews, models, analyzes and underwrites the most complex submissions within the context of applying the division's underwriting guidelines and standards. Determines the proper terms and conditions for acceptable risks including rating the account to develop the appropriate premium. Responds to brokers when particular risks do not meet underwriting guidelines and offers alternative options and cross sell other products. Provides assistance to other team members including the management team in a variety of areas including referrals, identifying new opportunities and auditing of files. Duties and Responsibilities: * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Serve as the subject matter expert in a segment of the current and complementary division's product lines. * May serve as the department liaison with the Regulatory Compliance and Actuarial departments. * Handle most complex accounts, accurately assessing ineligible verses eligible accounts by using sound decision making and working within assigned underwriting authority. * Analyze new business opportunities and develop renewal strategies. * Attain quote, premium and division goals as assigned. * Develop and maintain strong relationships with brokers. * Use critical thinking and problem-solving skills to negotiate with brokers on placements. * Travel to meet with brokers within assigned territory as required. * In coordination with the management team, participate in the development and execution of annual business plans for the division to include a profitable underwriting strategy. * Assist the management team with training, mentoring and on-boarding of new employees. * Assist the management team with writing and refining Underwriting and Pricing Guidelines in response to market conditions. * Assist the management team in new product development efforts to include initiation, research and implementations of new products as well as product/process enhancements. * Assist management team in conducting audit of files to ensure practices are implemented consistently. * May act as first point of referral on accounts that fall outside of individual underwriter authority. * May participate in division's program reviews. * May act as company representative for cross-marketing opportunities. * Other special projects/duties as assigned. Knowledge, Skills and Abilities: * Ability to effectively and properly select, evaluate, model, determine coverage, rate, document, quote and bind accounts. * Ability to effectively assess risk. * Extensive knowledge of pricing and rating techniques as well as loss sensitive programs * Extensive knowledge of forms and coverages * Extensive knowledge of other casualty lines of coverage * Thorough understanding of key exposures * Thorough understanding of facultative reinsurance to include knowledge of the available facultative markets and pricing. * Ability to work independently and in a team environment to complete assignments within the parameters of instructions provided, prescribed processes and standard accepted underwriting practices. * Understanding of current market conditions, trends in competition and new product development * Ability to mentor and train others * Excellent verbal and written communication skills * High degree of personal initiative and self-motivation * Proven problem solving and decision-making skills. * Strong negotiation skills * Ability to effectively prioritize a high volume of work. * Solid customer service and relationship building skills. * Proficiency in MS Office (Word, Excel, Outlook) and Internet researching Experience and Education: * 20+ years industry experience, 15+ years in Excess and Surplus lines with specialized coverage and product knowledge * Bachelor's Degree or equivalent work experience * Specific experience in marketing and underwriting of the division related products. * Professional designation is preferred. #LI-CM1 #LI-Remote
    $111k-217k yearly est. 24d ago
  • Internal Auditor

    James River Insurance 3.7company rating

    James River Insurance job in Richmond, VA

    At James River Group, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. James River Group is a subsidiary of James River Group Holdings, Ltd. We are proud of our recent national recognition as a 2021, 2022, and 2023 Top Workplaces USA awards. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance companies. The Company operates in two specialty property-casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Internal Auditor Job Summary The Internal Auditor will assist with, coordinate and execute all aspects of the internal audit process including but not limited to audit planning, performing audit work and testing as well as Sarbanes Oxley (SOX) compliance work and testing. Duties and Responsibilities * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Perform and document SOX compliance planning and testing in accordance with developed test plans * Identify and document SOX exceptions * Identify and analyze SOX exceptions, process inefficiencies and internal control weaknesses to provide meaningful recommendations for improvement * Prepare SOX-related communications to Management and external auditors * Coordinate and execute internal audits in accordance with audit project work programs for financial, operational and IT audits * Prepare audit reports * Maintain all organizational and professional ethical standards * Communicate work product results and project status updates routinely with all members of Internal Audit department Knowledge, Skills and Abilities * Proficiency in MS Office (Word, Excel, Outlook, Access) * Knowledge of GAAP, insurance industry standards and/or IT systems * Research, analysis and problem-solving skills * Ability to exercise sound judgement in making critical and complex decisions * Ability to build effective relationships with business partners * Self-starter who works well independently and in a team environment * Ability to convey technical process information in a clear and concise manner * Ability to manage multiple tasks and projects effectively * Ability to identify and make process and procedure improvement recommendations * Strong organizational skills and attention to detail * Continuous learning style * Active listening skills * Excellent written and verbal communication skills * Ability to periodically travel both domestically and internationally (Bermuda) Experience and Education * High School diploma required * Bachelor's degree in related field (Finance, Accounting) preferred, or equivalent combination of education, training and experience * Minimum of one year of relevant work experience (accounting, audit, finance, information technology, insurance-related field) required * Certifications or progression towards professional certifications (Certified Internal Auditor Certified, Public Accountant) preferred #LI-AF1 #LI-Remote
    $58k-78k yearly est. 3d ago
  • Associate Underwriter - Senior Underwriter

    James River Insurance 3.7company rating

    James River Insurance job in Richmond, VA

    Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2022 and 2021 Top Workplaces USA awards. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary Under the direction of the Underwriting Manager or Division Manager the Associate Underwriter will learn how to review and analyze underwriting data in order to determine if risks meet corporate underwriting standards, calculate appropriate premium, determine proper terms for acceptable risks and respond to brokers when particular risks do not meet underwriting guidelines. Associate Underwriters are also responsible for developing and maintaining profitable business relationships with brokers. Duties and Responsibilities * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Increase knowledge of key insurance concepts through on the job training, assigned manuals and self- study * Successfully learn and begin to review submissions, analyze and document key exposures, price accounts and complete worksheets. * Accept, modify or reject risks * Attain premium, loss ratio and service goals as assigned * Complete policy maintenance requirements * Check issued policies for accuracy * Review upcoming renewal applications, and prior year renewal files, to ensure risk still meets underwriting requirements. Prepare renewal files for quoting. * Begin to build and develop relationships with key wholesale broker clients * Dependent upon performance the Associate Underwriter will travel at least 3 times with per year with an experienced Underwriter to meet with brokers. * Other duties as required Knowledge, Skills and Abilities * Aptitude for learning how to effectively assess risk * Must be able to pursue a professional designation or BISYS coursework within the first year of employment. * Excellent verbal and written communication skills * Ability to work independently or in a team environment to complete assignments within the parameters of instructions given prescribed processes and standard accepted underwriting practices * Problem solving and decision-making skills * Strong negotiation skills * Ability to multi-task * High level of initiative and motivation * Strong work ethic with a drive to succeed * Solid customer service and relationship building skills * Proficiency in MS Office (Word, Excel, Outlook) and Internet researching Underwriter Experience and Education * Bachelor's Degree or a minimum of 3 years of relevant work experience * Industry associated classes or courses preferred. Senior Underwriter Experience and Education * Bachelor's degree or equivalent work experience * Minimum of 5 years underwriting experience, preferably in Excess and Surplus lines Professional designation is preferred.
    $71k-105k yearly est. 3d ago
  • ESIS Senior Claims Representative, WC

    Chubb 4.3company rating

    Glen Allen, VA job

    Are you ready to make a meaningful impact in the world of workers' compensation? Join ESIS, a leader in risk management and insurance services, where your skills and talents can help us create safer workplaces and support employees during their times of need. At ESIS, we're dedicated to providing exceptional service and innovative solutions, and we're looking for passionate individuals to be part of our dynamic team. If you're eager to advance your career in a collaborative environment that values integrity and growth, explore our exciting workers' compensation roles today and discover how you can contribute to a brighter future for employees everywhere! The Workers' Compensation Senior Claims Representative, Pension Desk under the direction of the Claims Team Leader, investigates and settles claims promptly, equitably and within established best practices guidelines. Duties may include but are not limited to: Receive assignments. Reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business. Contacts, interviews, and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information. Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company's obligation to the insured under the policy contract. Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc. Sets reserves within authority limits and recommends reserve changes to Team Leader. Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions. Prepares and submits to Team Leader unusual or possible undesirable exposures. Assists Team Leader in developing methods and improvements for handling claims. Settles claims promptly and equitably. Obtains releases and timely issues indemnity benefits if due and owing. Informs claimants, insureds/customers, or attorney of denial of claim when applicable. May assist Team Leader and company attorneys in preparing cases for trial by taking statements. Continues efforts to settle claims before trial. Refers claims to subrogation as appropriate. May participate in claim file reviews and audits with customer/insured and broker. Administers Workers' Compensation benefits timely and appropriately per Jurisdiction. Maintains control of claim's resolution process to minimize current exposure and future risks Establishes and maintains strong customer relations OTHER DUTIES MAY INCLUDE: Working all queues and diary in a timely manner Investigating compensability and benefit entitlement Reviewing and approving medical bill payments Managing vocational rehabilitation 3-5 years' experience handling Workers' Compensation claims Knowledge of claims handling and familiarity with claims terminologies Knowledge of VA, NC, SC, TN, KY, MD, DC, IN, MI, OH and/or OH is preferred Effective negotiation skills Strong communication and interpersonal skills to be capable of dealing with claimants, customers, insureds, brokers, attorneys etc. in a positive manner concerning losses. Ability to self-motivate and work independently, excels in organization and time management skills Knowledge of company products, services, coverages, and policy limits, along with awareness of the company's claims best practices and client service instructions Knowledge of applicable state and local laws. An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS's employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam. ESIS, a multi-line Third-Party Administrator (TPA), provides claims, risk control & loss information systems to Fortune 1000 clients across its North American platform. ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims handling; and disability management.
    $71k-111k yearly est. Auto-Apply 60d+ ago
  • Associate Underwriting Officer, Northfield (Excess and Surplus)

    Travelers Insurance Company 4.4company rating

    Richmond, VA job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $114,700.00 - $189,200.00 **Target Openings** 1 **What Is the Opportunity?** Northfield E&S underwrites property, casualty, and specialty insurance for the excess and surplus (E&S) marketplace. As an Associate Underwriting Officer, you will be a critical bridge between underwriting strategy and operational execution, working primarily with Northfield Contract Binding while collaborating across Northfield Brokerage to ensure consistency, quality, and continuous improvement throughout our binding authority business. This role offers a unique blend of technical underwriting expertise and organizational impact. You'll develop and maintain underwriting guidelines that shape how we assess risk, serve as the primary liaison between the BI Centralized Quality Assurance (QA) team and field operations to drive compliance and corrective actions, and act as a referral point for complex underwriting decisions. You'll also leverage emerging technology and AI-working closely with business partners throughout BI and the broader Enterprise-to innovate how we create and deliver underwriting content, ensuring our underwriters and general agents have the tools and guidance they need to operate effectively within authority and appetite. **What Will You Do?** + Aid in assessing, recommending, and implementing underwriting strategies and practices in support of profit and growth objectives for assigned group. + Support successful underwriting execution through individual risk and/or portfolio CUREs as well as through the evaluation of underwriter proficiency and underwriting quality. + Contribute to the development of key underwriting capabilities and best practices through coaching and trainings while educating underwriters on strategy and guidelines to enhance efficiency and effectiveness for assigned group. + Assist in monitoring trends, emerging issues, and underwriting results for assigned book of business. Partner with underwriting leadership to take action, as needed. + May manage the profitability, growth, and retention of an assigned book of business. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Six or more years of commercial underwriting experience with experience in Excess & Surplus underwriting. + Knowledge of risk appetite and risk selection, Excess & Surplus lines products, as well as the regulatory environment and local insurance marketplace. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with risk appetite. + Strong interpersonal and communication skills with the ability to lead and influence others. + CPCU designation. **What is a Must Have?** + Five years of commercial underwriting experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $20k-34k yearly est. 35d ago
  • Underwriter to Executive Underwriter (Environmental)

    James River Insurance 3.7company rating

    James River Insurance job in Richmond, VA

    Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2021 Top Workplaces USA award. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary James River Insurance is hiring in its Environmental underwriting division and will consider hiring at the Underwriter, Senior Underwriter, Underwriting Specialist and Executive Underwriter levels. The successful candidate will be responsible for selecting, reviewing, modeling, analyzing and underwriting complex submissions within the context of applying the division's underwriting guidelines and standards; determining the proper terms and conditions for acceptable risks including rating the account to develop the appropriate premium; and developing and maintaining profitable business relationships with brokers. Duties and Responsibilities * Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service * Analyze new business opportunities and develop renewal strategies * Attain quote, premium and division goals as assigned * Develop and maintain strong relationships with brokers * Use critical thinking and problem-solving skills to negotiate with brokers on placements * Assist the Underwriting Manager/Division Manager with training, mentoring, and on-boarding of new employees. * Travel to meet with brokers within assigned territory at least three times per year * Other duties as assigned Knowledge, Skills and Abilities * Ability to effectively and properly select, evaluate, model, determine coverage, rate, document, quote and bind accounts * Ability to effectively assess risk * Excellent verbal and written communication skills * Ability to work independently or in a team environment to complete assignments within the parameters of instructions given, prescribed processes and standard accepted underwriting practices * Solid knowledge of underwriting philosophy and techniques * Proven problem solving and decision making skills * Strong negotiation skills * Ability to multi-task * High level of initiative and motivation * Strong work ethic with a drive to succeed * Solid customer service and relationship building skills * Proficiency in MS Office (Word, Excel, Outlook) and Internet researching Experience and Education Underwriter * Bachelors Degree or equivalent work experience * Minimum of 2 years of related underwriting experience preferably in Excess and Surplus lines * Preferably pursuing courses toward professional designations or continuing education. Senior Underwriter * Bachelors Degree or equivalent work experience * Minimum of 5 years underwriting experience, preferably in Excess and Surplus lines * Professional designation is preferred Underwriting Specialist * 15+ years industry experience, 10+ years in Excess and Surplus lines with specialized coverage and product knowledge * Bachelor's Degree or equivalent work experience * Specific experience in marketing and underwriting of the division related products * Professional designation is preferred Executive Underwriter * 20+ years industry experience, 15+ years in Excess and Surplus lines with specialized coverage and product knowledge * Bachelor's Degree or equivalent work experience * Specific experience in marketing and underwriting of the division related products * Professional designation is preferred #LI-KB1 #LI-Remote
    $62k-101k yearly est. 60d+ ago
  • Claim Center Representative

    Chubb 4.3company rating

    Chesapeake, VA job

    Why Chubb? At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service. Join Chubb for a rewarding career where our core values-excellence, integrity, and respect-guide every decision. Be part of a dynamic team dedicated to protecting what matters most and making a positive impact for our clients and communities. Together, we shape a safer, more secure world. Locations: This position requires in-office presence. We are seeking candidates in Phoenix, AZ and O'Fallon, MO. Overview: As a Claim Center Representative in Operations, you will join a diverse team responsible for providing back-office support to NA Claims and contributing to the delivery of an exceptional client experience. The primary responsibilities include claim file maintenance, processing payments and financial transactions, managing forms and correspondence, and claim reporting within a fast-paced, deadline-driven environment. Job Responsibilities: Process assigned work according to defined workflows and guidelines to deliver quality results and internal customer service. Balance quality and productivity expectations within a high-volume, transactional environment to meet business and customer service demands. Ensure all activities are documented completely and accurately. Recognize, prioritize, and escalate priority requests according to established guidelines. Create and maintain accurate productivity logs to track department results. Communicate effectively with business partners to meet customer requirements. Key Qualifications: Excellent written and verbal communication skills. Strong attention to detail, with a focus on delivering high-quality results. Ability to manage a high volume of work in a fast-paced, deadline-driven environment. Proven desk and time management skills, with the ability to multitask and prioritize effectively. Ability to follow established workflows and assess information to make sound decisions. Basic computer proficiency, including knowledge of Microsoft Word and Excel. Education & Experience: High school diploma required. 1-3 years of relevant customer service experience. Prior insurance and/or customer service experience is a plus. Company Benefits Highlights: At Chubb, we offer best-in-class benefits to support your physical, emotional, and financial well-being. We foster a collaborative and inclusive culture, with the flexibility to support our employees' needs. Our comprehensive benefits package includes: Competitive compensation and performance-based bonuses Medical, dental, and vision coverage starting on your first day Health Savings Account (HSA) and Flexible Spending Account (FSA) options Generous paid time off (PTO) 10 paid holidays each year Up to 9% 401(k) contribution from Chubb Tuition and education reimbursement to support lifelong learning Professional training and development programs Employee Stock Purchase Plan
    $32k-42k yearly est. Auto-Apply 3d ago
  • Commercial Lines Underwriter Trainee - Spring 2026

    FCCI 4.4company rating

    Glen Allen, VA job

    For over 60 years, FCCI Insurance Group has built a reputation on trust and relationships. As a leading super-regional property & casualty insurer with strong financials and excellent partnerships with our independent agents, FCCI is committed to creating connections and looking for employees who share our vision. If you value loyalty, integrity, vision, excellence and service like we do, and you want a rewarding career you can be proud of, you belong at FCCI. Are you excited to launch your insurance career? We are currently seeking a self-motivated individual to join our team as a Commercial Lines Underwriter Trainee. In this role, you will train to underwrite risk that determines the selection/rejection of new and renewal commercial business. The trainee will gain an understanding of the underwriting thought process and learn to utilize underwriting guidelines, procedures, rating manual rules and insurance laws/regulations. Additionally, the Trainee will learn the skills required to develop and maintain strong relationships with agents and insureds within assigned territory. The trainee will participate in an extensive training program involving instruction and self-study combined with on-the-job shadowing that will provide the opportunity to learn the business. Upon successful mastery, the underwriter trainee will evaluate existing and new accounts and make underwriting recommendations within limited authority on assignments of moderate technical complexity. This position will be based at our Mid-Atlantic Regional Office in Glen Allen, VA. Regionally based individuals must be willing to travel to our corporate headquarters for periodic training purposes in addition to occasional travel in the territory. Our CLU Trainee program starts in June, 2026. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: Flexible Work Environment Paid Family Leave Competitive PTO & Holidays Recognition & Bonus Programs Medical, Vision, Dental & Life Insurance Employee Referral Bonus Paid Volunteer Time 401(k) Match & Profit-Sharing The salary range for this position is $24.80-$38.19 hourly. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Please apply via our website at ******************* Drug Free Workplace
    $24.8-38.2 hourly 50d ago
  • Associate Underwriting Officer, Northfield (Excess and Surplus)

    The Travelers Companies 4.4company rating

    Richmond, VA job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $114,700.00 - $189,200.00 Target Openings 1 What Is the Opportunity? Northfield E&S underwrites property, casualty, and specialty insurance for the excess and surplus (E&S) marketplace. As an Associate Underwriting Officer, you will be a critical bridge between underwriting strategy and operational execution, working primarily with Northfield Contract Binding while collaborating across Northfield Brokerage to ensure consistency, quality, and continuous improvement throughout our binding authority business. This role offers a unique blend of technical underwriting expertise and organizational impact. You'll develop and maintain underwriting guidelines that shape how we assess risk, serve as the primary liaison between the BI Centralized Quality Assurance (QA) team and field operations to drive compliance and corrective actions, and act as a referral point for complex underwriting decisions. You'll also leverage emerging technology and AI-working closely with business partners throughout BI and the broader Enterprise-to innovate how we create and deliver underwriting content, ensuring our underwriters and general agents have the tools and guidance they need to operate effectively within authority and appetite. What Will You Do? * Aid in assessing, recommending, and implementing underwriting strategies and practices in support of profit and growth objectives for assigned group. * Support successful underwriting execution through individual risk and/or portfolio CUREs as well as through the evaluation of underwriter proficiency and underwriting quality. * Contribute to the development of key underwriting capabilities and best practices through coaching and trainings while educating underwriters on strategy and guidelines to enhance efficiency and effectiveness for assigned group. * Assist in monitoring trends, emerging issues, and underwriting results for assigned book of business. Partner with underwriting leadership to take action, as needed. * May manage the profitability, growth, and retention of an assigned book of business. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's degree. * Six or more years of commercial underwriting experience with experience in Excess & Surplus underwriting. * Knowledge of risk appetite and risk selection, Excess & Surplus lines products, as well as the regulatory environment and local insurance marketplace. * Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with risk appetite. * Strong interpersonal and communication skills with the ability to lead and influence others. * CPCU designation. What is a Must Have? * Five years of commercial underwriting experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $20k-34k yearly est. 23d ago
  • ESIS Claims Representative, WC

    Chubb 4.3company rating

    Glen Allen, VA job

    ESIS, Inc. (ESIS) provides sophisticated risk management services designed to reduce claims frequency and loss costs. ESIS, the Risk Management Services Company of ACE USA, provides claims, risk control & loss information systems to Fortune 1000 accounts. ESIS employs more than 1,500 professionals in nine regional centers and 15 major claims offices, as well as local representatives in select jurisdictions. We take our fiduciary responsibilities seriously and are proud to manage over $2.5 billion of customer losses and over 320,000 new claims annually. We specialize in large accounts which have multi-state operations. For information regarding ESIS please visit ************* Summary: ESIS is seeking an experienced Workers' Compensation claims representative for the Glen Allen, VA office. The person in this role will handle and maintain all workers' compensation claims and file reviews under the general supervision of a supervisor and as part of the ESIS team. Minimum Responsibilities: Qualified candidates must possess experience in managing workers' compensation claims investigation/ adjusting, including knowledge of applicable state/local legislation. Experience in a third-party administrator (TPA) environment is a plus. Knowledge of VA, NC, SC, TN, KY, IL, MI, OH and/or WVA Workers' Compensation laws and procedures is a plus. Candidates must have the ability to work independently while assimilating various technical subjects, as evidenced by successful completion of a college degree or equivalent practical work experience. AIC/CPCU is desired but not mandatory, and candidates must also have solid computer software skills (M/S Word, Excel). Ability to work independently while assimilating various technical components, as evidenced by successful completion of college-level curriculum or equivalent related practical work experience. Working knowledge of Worker's compensation Coverage, Compensability, Principles, and Practice. One or more years' experience in handling Lost Time Workers' Compensation Claims. Prior experience working in a TPA environment is strongly preferred. Determine, calculate and issue accurate benefit payments to injured workers, medical providers, and vendors in a timely fashion. Ability to remain calm and professional during peak periods of activity. Ability to organize, prioritize, and complete multiple objectives and effective use of time management skills. Strong computer skills are essential. Self-motivation and self-starting capabilities as well as good communication and interpersonal skills; capable of dealing with accounts, injured workers, attorneys, and associates. Ability to assist with national coordination of accounts. An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS's employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.
    $32k-43k yearly est. Auto-Apply 60d+ ago

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