Customer Experience Specialist
Cary, NC jobs
ACHC is currently recruiting a personable and energetic
Account Advisor
to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.
Responsibilities include:
Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs.
Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions.
Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers.
Reads and understands all program standards and accreditation policies and procedures.
Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes.
Revises policies and control documents, as assigned.
Job Requirements:
Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.
Prior Customer Service experience required, with proven success in building and maintaining positive working relationships.
Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications.
Strong oral and written communication skills a must, as are attention to detail and organizational skills.
This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus.
At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team.
Accreditation Commission for Health Care is an Equal Opportunity Employer.
IT Support Specialist
Bellefontaine, OH jobs
The IT Support Specialist will support Infrastructure operations by configuring, maintaining, troubleshooting and supporting systems and networks. You will provide Level 1 and 2 support for ongoing business operations and IT projects.
Responsibilities:
Support day to day activities for manufacturing plant and corporate IT Infrastructure, desktops, and peripherals.
Installation, testing, maintenance and support of system equipment and operating systems that make up manufacturing operations.
Using the help desk ticketing system, ensure all assigned tickets are resolved in an efficient, timely, complete, and customer-friendly manner.
Support of the IT environment including areas such as systems, networks, applications, IT/OT, printers, security, etc.
Perform equipment upgrades, refreshes, moves/adds/changes, and configuration
Assist with and have the opportunity to develop skills with servers and network routers and switches.
Work on special IT or technology projects as assigned.
Opportunities to get additional formal training and certifications are offered.
Experience:
High School Diploma and 3+ years of relevant work experience; Associates Degree and 1-2 years of relevant experience; Bachelors Degree and relevant experience as a co-op or other professional experience.
CompTIA A+ or other similar certifications are a plus.
Relevant experience in a Microsoft Windows-based environment.
In-depth ability to troubleshoot, repair, and configure PC's, laptops, printers and other peripherals.
Basic knowledge of networking equipment, switches, routers, networking principles, and firewall rules.
Prior experience with a service desk ticketing system.
Strong interpersonal and communication skills, with the ability to build rapport amongst multi-departmental teams.
Strong organizational skills and the ability to manage multiple tasks and priorities.
The ability to learn and continue to develop skills with Servers, Networking, Active Directory, Asset Management and Business Applications.
Area Operations Specialist
Albany, NY jobs
Why join our team?
With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do.
Don t take our word for it. The external Great Place To Work survey found that:
The USO is a Certified Great Place to Work 2023-2024
93% feel good about the ways we contribute to the community.
93% are proud to tell others they work here.
88% feel their work has special meaning: this is not "just a job."
89% feel that when you join the company, you are made to feel welcome.
91% feel people here are treated fairly regardless of their race.
87% feel people here are treated fairly regardless of their gender.
The Area Operations Specialist position is responsible for operations and for delivering programs and services at multiple USO centers and/or field program delivery sites within an assigned geographic area; assisting in evaluating current programs, activities and events, and suggesting program improvements or new programs. The position may also coordinate communications with Area media outlets.
Principal Duties and Responsibilities (*Essential Duties)
Deliver area-wide programs, activities and events and assist in their evaluation. Develop, document and maintain standard operating procedures, program kits, and program reference manuals.
Assist in reviewing program and service needs within assigned area and in researching and recommending changes or new programs, activities and events based on results. Implement suggested and/or required changes.*
In cooperation with higher level colleagues, develop, improve and maintain working relationships with U.S. Military, local business, and community leadership to support procurement and growth of financial and other in-kind resources necessary for area operations.*
Execute special fundraising events within assigned area. Help to develop area-wide public awareness plans that support sustainable growth of sponsorships and other fundraising.*
Coordinate with area media outlets including online, print and broadcast, to inform and ensure coverage of programs and events.*
Monitor programs budget and assist with budget creation. Prepare, review and complete budget and expense reports.
Serve as liaison between internal USO resources, external vendors and donors in order to facilitate prompt problem resolution.*
May lead and mentor Area operations support staff and/or volunteers.
May be required to operate a USO or personal motor vehicle.
Backfill as requested for higher level operations staff and perform other duties as assigned.
Job Specifications
High school diploma or equivalent required.
2+ years progressively responsible work experience in an administrative, business operations, programs, events or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite.
Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.
Ability to achieve desired results while working collaboratively in a team environment.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.
Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)
Must be a strong advocate of the USO s mission.
Details
This position is a fully remote position. Applicant must reside within 90 minutes of Albany, NY.
The salary range for this position is $56,000 - $70,000.
Travel of 40% in NY
Resume and cover letter are required for full consideration.
Background check education, criminal and driving required.
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
If that s not enough to convince you, here are some direct quotes from employees:
The organization truly cares about the people who work here.
I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.
#the USO
Apply today. Join the mission. Join Team USO.
W/C Insurance Claims Specialist 2
Washington jobs
INDUSTRIAL COMMISSION
Are you ready to work for an exceptional state agency that works to protect the life, health, safety, and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance, demonstrating leadership in all areas, and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day.
W/C INSURANCE CLAIMS SPECIALIST 2
Job Location:
Address: Claims Division/Compliance Section
800 W. Washington Street, Phoenix, AZ 85007
Posting Details:
Salary: $17.05 - $17.60
Grade: 17
Closing Date: Open Until Filled
Job Summary:
This position is responsible to audit incoming claims documents for compliance with applicable workers compensation claims management laws, statutes, and case laws.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
● This position will critically analyze submitted forms for compliance and issue appropriate awards when indicated.
● Audit insurance carriers, self-insured employers and third-party administrators adjusting workers' compensation claims.
● Reviews all notices, attached medical and/or documentation to verify it supports current change of status and/or calculation of wage and awards. After analysis, specialist will issue correct corresponding award, notification, or document.
● Answer incoming phone calls from injured workers, attorneys, interested parties, claim adjusters, medical providers, and the general public.
● Matches documents lacking information to existing Commission claims files by researching information in Claims database and for creating a new claim file for documents received when there is no existing claim file.
● Provides backup assistance to data entry, error resolution, insurance or combine/delete, as requested and
● Participates in Arizona Management System (AMS) and daily Huddle board.
● Attends staff meetings, seminars, conferences, training classes.
Knowledge, Skills & Abilities (KSAs):
Knowledge in
● Basic knowledge or ability to learn of applicable workers compensation claims management laws, statutes, and case laws.
● Basic Medical terminology.
● Microsoft Office Suite; Outlook, Word, Excel, Google Office Suite, Gmail, Sheets and Docs
● Basic English
● Basic Mathematics
● The insurance industry claims adjusting standards and practices.
● Skill in:
● Communicating verbally and in writing to resolve disputes with interested parties.
● Basic analysis of insurance, medical and legal documents.
● Reviewing and interpreting Arizona Workers' Compensation laws, rules, procedures, and court decisions
● Critical thinking
● Time Management
● Initiative and attention to detail
● Customer service
● Organizing and planning
● Basic Business process acumen, management skills including workflows and information management.
● Ability to:
● Interpret medical records to determine physical limitations for injured workers.
● Manage heavy workload with high level of accuracy and production.
● Learn computer systems and applications.
● Work well within a diverse and inclusive office environment.
● Process documents in a timely manner and within established productivity standard.
● Prioritizes work within established time frames.
● Manage time effectively and meet deadlines.
● Adapt to changing circumstances.
● Demonstrate initiative and attention to detail.
● Exercise discretion and judgment.
● Works well under pressure.
● Perform job responsibilities incorporating lean management and principles of the Arizona Management System.
● Produce high quality, nearly error-free output.
Selective Preference(s):
The ideal candidate for this position will have:
Claims adjusting license, certification (WCCA, WCCP, CPCU) or designation relating to workers' compensation.
Pre-Employment Requirements:
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.
Contact Us:
If you have any questions please feel free to call ************ or email ************ for assistance.
Part-time, Call Specialist-Contact Center, Overnight
South Portland, ME jobs
Call Specialist
Part-Time / Overnight
211 Maine - Contact Center
Pay rate: $19.00/hour
The Opportunity Alliance is looking to hire a part-time Call Specialist to jump in and support the Contact Center/211 Maine in an overnight schedule.
211 Maine is a free, confidential information and referral service. Our Call Specialists receive calls, texts and emails from individuals seeking access to health and human services and guidance to help them connect with essential community services. In this role, our specialists are expected to provide quality customer service, empathetic care, and informed problem-solving skills for individuals in need. This position will also require complete, thorough and accurate documentation as required by the program with timeliness to meet program standards. Comfort with multiple platforms is crucial to the successful completion of training.
Schedule: PART-TIME, 24 hours. OVERNIGHT schedule.
211 Maine is a 24-hour program, flexibility is required.
Location: Office is based in South Portland, ME. Remote work may be an option to be discussed during an interview. Will be required to attend an on-site orientation and some on-site training may be required.
Qualifications:
High School Diploma or equivalent required. Associates Degree preferred.
Ability to obtain certification as an Information and Referral Specialist (CIRS) within 3 years.
Computer proficiency in Microsoft Office required. Strong working knowledge of computers and software programs required.
Previous experience (in a call center or providing Information & Referral) preferred
High degree of accuracy and attention to detail at all times and an ability to plan and utilize time in an efficient manner required.
Ability to take initiative required.
Excellent written and verbal communication skills required.
Must be able to successfully pass a criminal background, child protective service check & sex offender check.
Must not be on the state or federal suspension and disbarment list.
Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.
Benefits: Our benefits include but are not limited to:
(offered to full-time and part-time employees)
Generous paid time off accrual
9 paid holidays per calendar year and up to 3 floating holidays per calendar year
Excellent medical benefits at very reasonable cost
Dental and Vision insurance options
Agency paid basic life insurance and STD & LTD disability insurances
403(b) retirement with a generous agency match (all employees are eligible)
Tuition Reimbursement - offered once per year through an application process
The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.
To learn more about our benefits please visit, ********************************************************
Who we are…
The Opportunity Alliance is “Helping People Reach for a Brighter Future”.
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.
The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:
Mental Health & Wellness
Community Building
Family & Early Childhood Education
Economic Resources
____________________________________________________________
If you are viewing this posting on a third-party site, please visit our website at ********************************************************* to apply
.
Please submit a cover letter and resume along with your application.
Thank you!
Auto-ApplyJob 2905 Debt SetOff Operations Specialist V
Phoenix, AZ jobs
, you must use the following link.
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Other applications will not be considered.
JOB TITLE: Debt SetOff Operations Specialist V
JOB #:
2905
DIVISION:
Court Services
HIRING SALARY:
$60,621.00 annualized
CLOSING DATE:
All positions are open until filled.
EMPLOYEE REFERRAL PROGRAM:
This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).
POSITION SUMMARY:
This is an essential position within the Consolidated Collections Unit and is primarily responsible for providing solutions for the enforcement of court-ordered financial obligations. This position will provide court users and other participating entities with crucial training and guidance on the Debt Setoff (DSO) program. The DSO Specialist reviews all payments received for DSO, manually splits payments, pays across multiple courts, and provides training weekly, both in-person and virtually. The position is responsible for developing, revising and maintaining the Debt Setoff (DSO) Program manual and training. The position monitors DSO activity and serves as the program coordinator between the Administrative Office of the Courts (AOC), Arizona Department of Revenue (DOR), Arizona Lottery, Arizona Department of Gaming, DSO participants, and the public. The DSO Operations Specialist also assists the DSO and FARE Financial Specialists with financial reporting analysis of collection programs and special projects as assigned.
Additional responsibilities include, overseeing court user accessibility and security of the TIP (Tax Intercept Program) and NPRS (Nationwide Public Records Search) applications; provide ad hoc reports for data clean-up or direct support for resolving court data issues or discrepancies; conduct frequent training for users virtually, in-person or a hybrid model; and provide second-level support for the Fines, Fees and Restitution Enforcement Program (FARE).
After an initial period of at least three months in person, this position may offer the ability to work remotely up to two days per week, based upon the department's business needs and continual meeting of expected performance measures.
Public Service Loan Forgiveness (PSLF) Program qualified employer.
MINIMUM REQUIREMENTS:
The successful candidate will have a Bachelor's degree in social science, judicial management, criminal justice, justice studies, business management, or a related field and four years of related experience or the equivalent. Directly relevant experience may substitute for education.
This position requires excellent oral and written communication skills, teamwork and problem-solving skills, and experience providing virtual and in-person training to both large and small groups. This position also requires the ability to handle and prioritize multiple tasks and inquiries effectively, understand and interpret legislation, rules, administrative orders, policies and procedures, interpret legislation, rules, administrative orders, policies and procedures, and work effectively with judges, court staff and the public.
The preferred candidate will have knowledge of and/or experience with the Debt Setoff Program as well as experience with the Tax Intercept Program (TIP) software.
Travel level: up to 25%.
SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Exempt position.
BENEFITS:
The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include:
Accrued vacation pay and sick leave
10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.
RETIREMENT:
Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.
The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer
Cte, Program Specialist, Construction Science Technologies
Phoenix, AZ jobs
Arizona Department of Education
The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.
CTE, Program Specialist, Construction Science Technologies
Job Location:
Career and Technical Education (CTE) Section
Phoenix Location
Posting Details:
Salary: $66,000 - $71,500
Grade: 21
Closing Date: Open until filled
Job Summary:
• This position will supervise and provide technical assistance for Construction Science Technologies (CST) programs and/or other programs as assigned at the secondary level to implement all aspects of the Elements of an Approved Program.
• Occasional in-state and rare out-of-state travel is required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
Job Duties:
• Carry out across the board assignments for the Az Department of Education and/or the Career and Technical Education Unit including managing assigned programs
• Conduct program planning and development with business, industry and the local education agencies in all assigned programs
• Visit Local Education Agencies (LEAs)/ Career and Technical Education Districts (CTEDs) and provide educators with technical assistance in the area of program development and improvement including teaching methods, standards-based curriculum development and utilization, program planning, facility management, equipment selection and certification
• Provide technical assistance and professional development regarding technical skills assessment and program improvement based on data
• Monitor, assess and evaluate assigned Career and Technical Education programs based on Perkins V and CTED legislation
• Gather and analyze data for statistical CTE reports in programs
• Plan statistical, descriptive and other reports in regard to assigned programs
• Organize, facilitate, and coordinate statewide advisory council meetings for assigned programs
• Assist and collaborate with Career and Technical Student Organization (CTSO) team members for assigned programs for state, regional, local level leadership and technical skill activities as an integral part of assigned programs
• Plan, implement, and supervise in-service workshop(s) and professional development based on data from the State Technical Skills Assessment (TSA) and/or other needed program related focus, to improve instruction and student outcomes, participate in conference workshops, seminars and tours and make in-depth visits to business and industry in order to update professional competence and provide program improvement
• Consult with industry experts utilizing internal processes to maintain, review, and revise documents related to assigned programs on an annual basis for website publishing
• Plan for and assist LEA's in developing new CTE programs
• Review, evaluate, recommend, and assist in the development of state standards, Frameworks, and Blueprints for assigned programs
• Cooperate and collaborate with ADE/CTE Standards and Assessment team, Arizona Curriculum Consortium and other entities as requested for development and/or revisions
• Participating in ADE, HASS, CTE, CTSO, or other meetings as assigned or required by programmatic assignment
• Upon supervisory direction/approval, serve as a consultant on task forces, committees, and special projects for ADE as a whole
• Provide technical assistance via telephone, e-mail, etc.
• Answer correspondence, and respond to informal office visits
• Travel as related to occupational responsibilities (travel time is inherent in most activities listed above)
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
• Coordinating and convening Industry advisory councils
• Developing curriculum based on state Program Standards and State Technical Assessment data
• CTE Instructional materials and their availability and applicability to curriculum as appropriate to the program
• Perkins V federal legislation
• CTED state legislation
• CTE Classroom management teaching techniques
• Principles and practices of public-school organization and administration for CTE and CTSO's
• State and Federal Regulations on CTE and assigned programs
• State Board Policies on CTE and General Ed
• Supervisory techniques, evaluation procedures for programs supervised
• Teacher certification requirements for area of specialization
• Applicants must have taught in an approved secondary CTE program area and/or was an advisor for a CTSO, related to the position.
Skills in:
• Speaking, presenting, interviewing, and motivating
• Fiscal budgeting, accounting, and inventorying
• Computing, evaluating, analyzing, and synthesizing data reports
• Organizing, prioritizing, and follow through to completion
• Decision making, and negotiation
• Creating, writing, and editing
• Proper written and verbal communications
• Intermediate skill in using Microsoft Outlook 360, Word, Excel, web browsers, and cloud-based files
Ability to:
• Establish and maintain effective working relationships, organizing, and leading
• Plan, coordinate, analyze, and establish priorities
• Develop effective operating procedures
• Prioritize, organize, implement, and coordinate multiple projects and people simultaneously
• Supervision, counseling, team building, leadership, and decision making
• Establishing and maintaining effective internal and external working relationships with both technical and non-technical individuals
Selective Preference(s):
N/A
Pre-Employment Requirements:
Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
To submit your resume, click the "APPLY NOW" button below.
Having trouble applying for this position?
Email
**********************
or call ************** for assistance.
Cte, Technical Standards/Assessment Program Specialist
Phoenix, AZ jobs
Arizona Department of Education
The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.
CTE, Technical Standards/Assessment Program Specialist
Job Location:
Career and Technical Education (CTE) Section
Phoenix Location
Posting Details:
Salary: $66,000 - $72,000
Grade: 21
Closing Date: 10/21/25
Job Summary:
• This position works with Arizona business-industry leaders to ensure up-to-date technical standards for Career and Technical Education programs and with Career and Technical Education teachers to develop customized end-of-program assessments that address what teachers teach and what students learn.
• Occasional in-state and rare out-of-state travel is required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
Job Duties:
• Analyze technical standards for CTE programs and create a schedule for programs that need new or updated standards, inclusive of dates, times, and locations
• Research labor market demand, education and training needs, and nationally recognized industry standards and certifications to be used to develop high-quality standards
• Convene and facilitate Standards Validation Committees (SVC) of business-industry leaders virtually or in person in the development of program standards, compile committee outcomes, follow established protocol for obtaining final approval, and post standards on the ADE/CTE website for teacher access
• Utilize program testing data and the status of test item banks to schedule the Technical Skills Assessment Institutes to convene teacher committees to review, edit, and development assessment items
• Assist in the application process and final selection of teachers for the Technical Skills Assessment Institutes and in identifying and training facilitators to work with the teacher committees
• Participate in the electronic processing, organizing, sorting, and inputting test items in the Technical Skills Assessment database, including the annual, systematic formation of Technical Skills Assessments
• Collaborate in the design and delivery of conference sessions and online training sessions for teachers and administrators regarding standards and assessment
• Participate in regularly scheduled CTE meetings and conferences; attend professional committee meetings, training sessions, and webinars deemed appropriate
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
• Organization and administration of public and private schools
• Standards-based curriculum, instruction and assessment
• Networking, group dynamics, and collaboration with cross-functional committees and teams
• Convening and facilitating work groups to achieve specific goals and outcomes
• Preparing and presenting information in multiple formats to different audiences in person and virtually
• Understanding of adult learning theory
Applicants must have:
• Secondary/postsecondary teaching experience, or equivalent education/training experience in work environments
• Significant experience convening and facilitating work groups, writing, editing, and proofreading
• Extensive experience preparing and presenting information in multiple formats to multiple audiences
Skills in:
• Verbal and written communication
• Grammar editing (copyediting) and proofreading
• Facilitation: listening, questioning, interpreting, and reaching consensus
• Strategies to build collaborative committees and teams
• Strategic planning
• Problem-solving and decision making
• Intermediate to advanced skills in using Microsoft Office programs
Ability to:
• Organizing and prioritizing in an environment of multitasking big projects
• Setting clear expectations for self and others
• Meeting schedules and completing goals accurately and on time
• Evaluating situations and responding tactfully
• Working independently as well as in a team environment
• Maintaining accurate records
• Taking initiative
• Instilling a high degree of professionalism, integrity, and dependability
• Leading by example
Selective Preference(s):
• Preference will be given to those applicants with knowledge of Career and Technical Education.
Pre-Employment Requirements:
Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
To submit your resume, click the "APPLY NOW" button below.
Having trouble applying for this position?
Call ************** for assistance.
Esea Consolidated Education Program Specialist
Phoenix, AZ jobs
Arizona Department of Education
The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.
ELEMENTARY AND SECONDARY EDUCATION ACT (ESEA) CONSOLIDATED EDUCATION PROGRAM SPECIALIST
Job Location:
Title I Section
Phoenix Location
Posting Details:
Salary: $70,000 - $71,500
Grade: 21
Closing Date: Open until filled
Job Summary:
• This position will engage in leadership, coaching, and support for the implementation and evaluation of grant programs within the Elementary and Secondary Education Act (ESEA). This includes a high degree of collaboration with Local Education Agencies (LEAs) as well as other ADE programs areas to design, develop and support academic programming around the state which supports federal programs.
• This position is a leadership position which coaches LEAs to build capacity in building effective ESEA Programs. This position requires a high degree of knowledge in grants as well as school leadership with program monitoring and evaluation.
• This position also requires a diverse and broad understanding of all ESEA programs and associated programs like McKinney-Vento and Equitable Services. This position will also serve in special leadership and point of contact roles as assigned, and may serve as the state point of contact for any ESEA program, such as:
o 21St CCLC
o Foster Care
o Homeless
o Equitable Services
o Monitoring
o Comparability
o Professional Development
o Rural Schools
o Expanding and closing schools
• Occasional in-state and rare out-of-state travel is required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with ability and willingness to work in-office up to five days per week as business needs necessitate.
Job Duties:
• Engage in comprehensive and collaborative performance management. Including but not limited to: Grant approvals, management, compliance and program monitoring activities for grants assigned to Elementary and Secondary Education Act (ESEA) Consolidated Application, as well as other grant applications and planning tools such as: Title I-A, Title I-D, Subpart 2, Title II-A, Title III, RLIS, Title IV-A, Title V-B, McKinney-Vento
• Collaborate with Local Education Agencies to ensure effectiveness with LEA-level planning tools and grants applications
• Review planning tools and grant applications to ensure grantees are developing and implementing a compliant and effective program that is accessing and expending fiscal resources to provide equitable access to a high-quality education for all students
• Review grant applications to ensure grant funds are appropriately budgeted and expended in accordance with grant program requirements, as well as state and federal law
• Lead and participate in monitoring programs for compliance and effectiveness with the direction of the Director and Deputy Associate Superintendent
• Prepare and complete administrative and monitoring reports as well as provide grantees with guidance on state and federal budgeting and funding compliance in accordance with the Uniform System of Financial Records (USFR), Education Department General Administrative Regulations (EDGAR), and OMB Uniform Grant Guidance (UGG) while providing exemplary customer service
• Develop and provide differentiated professional learning opportunities, coaching, modeling, and technical assistance through face-to-face and virtual methods in collaboration with unit leadership, personnel, other ADE program areas, and/or external partners
• Engage in a high degree of collaboration with ADE program areas to improve processes, procedures, communication, and services to the field and align internal processes with grants, specifically in state and federal budgeting and funding compliance
• Serving as a point of contact with local, state, or national committees as approved by the Deputy Associate Superintendent
• Work alongside the Director and Deputy Associate Superintendent to develop, refine, and evaluate programs
• Serve at the director's direction in coordination with the Deputy Associate on projects and programs as the unit and agency determine
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
• Elementary and Secondary Education Act (ESEA), Arizona Revised Statutes, and State Board of Education rules governing public education
• School leadership and District leadership with building effective federal programs which achieve student success
• Methods and instructional strategies that strengthen the academic program of a school and LEA, and help provide an accelerated and enriched curriculum and a well-rounded education
• State and federal budgeting and compliance procedures State and federal budgeting and compliance procedures
• The Uniform System of Financial Records (USFR), Education Department General Administrative Regulations (EDGAR), and OMB Uniform Grant Guidance (UGG)
• Experience in managing and/or compliance monitoring Title I, Title II, Title III, RLIs, Title I-D, or Title IV-A, Title IV-B, and McKinney-Vento programs
• Methods of professional learning for strengthening fiscal accountability practices, allocations and compliance
• Program evaluation techniques to meet the needs of at-risk students and strategies to strengthen school programs to provide an equitable and well-rounded education for all students
• Methods and instructional strategies that strengthen the academic program of a school and LEA, and help provide an accelerated and enriched curriculum and a well-rounded education
• Goals, objectives, and functions of programs served
• A Bachelor's degree in Education or Public Administration or related field, or equivalent experience to substitute for the degree, is required.
Skills in:
• Applying systems thinking
• Problem solving techniques, to include root-cause analysis
• Providing differentiated technical assistance and support
• Plan development, implementation, and evaluation
• Creating and providing highly effective professional learning using a variety of delivery methods to a variety of audiences
• Communicating effectively with educators, administrators, and the public
• Budget and resource allocation
• Budgeting and finance practices
• Analysis, interpretation, and communication of data
• Exemplary customer service and communication
• Work and collaborate in teams
• Program/project workload prioritizing, organization practices, and workflow efficiency
• Reviewing grant applications for the required criteria, providing high leverage feedback on programs and grants, approve grant applications
• Competence in performing day-to-day activities using Microsoft products, Adobe products, and other computing products as determined
Ability to:
• Adapt to changes in compliance regulations and federal law professionally and quickly
• Absorb, synthesize, interpret, and apply highly technical, specialized knowledge of funding and financial compliance in all entitlement funding programs
• Partner with stakeholders to provide guidance, training, and support
• Guide and support grantees in designing, implementing, and evaluating effective and compliant programs
• Absorb highly technical, specialized knowledge related to the ESEA Consolidated Grant Application and other federal, state, and local programs
• Coach district leaders in program effectiveness
• Establish and maintain effective working relationships
• Work independently and/or collaboratively in large or small groups as necessary
• Communicate clearly and concisely with audiences with differing knowledge and expertise when conveying ideas, suggestions, and proposals
• Manage multiple ongoing projects and programs to meet urgent/critical deadlines
• Maintain a professional demeanor in daily duties and while representing the agency when working with internal and external partners/stakeholders
• Gather and disaggregate data to make data-driven decisions and or use data provided to make recommendations
• Assist with programs and projects at agency discretion and need
• Manage, lead, and coach a portfolio of diverse Local Education Agencies (LEAs) across multiple program areas and grant funds
Selective Preference(s):
Preference will be given to those applicants who have experience with:
• Title programs
• Rural schools
• Equitable Services
• Foster Care Education
• McKinney-Vento Homeless Assistance Act
Pre-Employment Requirements:
• Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Ess, Education Program Specialist
Phoenix, AZ jobs
Arizona Department of Education
The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.
ESS, Education Program Specialist
Job Location:
Exceptional Student Services (ESS) Section
Phoenix Location
Posting Details:
Salary: $66,000 - $71,000
Grade: 21
Closing Date: 12/16/2025
Job Summary:
• As part of the general supervision requirements set forth by Individuals with Disabilities Education Act (IDEA) this position monitors special education programs for compliance with Federal and State requirements pertaining to special education in the role of a lead monitor or a team member.
• Frequent in-state travel is required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
Job Duties:
• Serve as consultants to assigned Public Education Agencies (PEAs), offering technical assistance and professional development in special education related areas and data requirements
• Conduct on-site visits to assigned PEAs to review files for the SPP/APR compliance indicators and review PEA data to aid in improving outcomes for students with disabilities
• Provide technical assistance on indicator requirements
• Monitor special education programs, either acting as lead monitor or participating on monitoring teams
• Analyze results and compliance data from PEAs for decision-making related to monitoring and technical assistance
• Participate in various department/division task teams, special projects, and professional development, as necessary, to carry out work-related requirements
• Answer questions from the public pertaining to the State and Federal requirements that apply to special education
• Attend conferences, read newsletters, journals, books, regulations, attorney general opinions, and laws related to special education in order to keep abreast of professional information and issues
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
• Federal and State laws and implementing regulations in the area of special education
• Administration of special education programs in public schools; public school structure, organization, and funding
• Data analysis and assessment
• Arizona Academic Standards and instruction
• State Performance Plan/Annual Performance Review and secondary transition
• Applicants must have taught or administered a special education program.
• A bachelor's degree in special education, or equivalent experience to substitute for the degree, is required.
Skills in:
• Program evaluation; data collection analysis, and recording
• Oral and written communication
• Public speaking and public relations
• Interpersonal relationships
• Facilitation and internet research
• Basic skill in using Microsoft Outlook, Word, and Excel.
Ability to:
• Plan; organize; coordinate; prioritize; problem solve
• Derive conclusions from existing data
• Make decisions independently with available knowledge and resources
Selective Preference(s):
• Preference will be given to those applicants with a Master's degree in special education, serving as a social services provider with a public agency or certification in special education and experience serving as a teacher, related service provider, or administrator in a public school.
Pre-Employment Requirements:
Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
To submit your resume, click the "APPLY NOW" button below.
Having trouble applying for this position?
Email
**********************
or call ************** for assistance.
CTE Accountability Program Specialist
Phoenix, AZ jobs
CTE Accountability Program Specialist Type: Public Job ID: 131423 County: East Maricopa Contact Information: Arizona Department of Education 1535 W. Jefferson Phoenix, AZ 85007 District Website Contact: Human Resources Phone: ************ Fax:
District Email
Job Description:
Arizona Department of Education
The Arizona Department of Education is a service organization
committed to raising academic outcomes and empowering parents.
CTE Accountability Program Specialist
Job Location:
Career and Technical Education (CTE) Section
Phoenix Location
Posting Details:
Salary: $63,000 - $68,000
Grade: 21
Closing Date: 11/26/25
Job Summary:
* This position will provide broad and individualized technical assistance to CTE participating LEAs, including CTEDs and community colleges, to ensure high-quality data submissions, monitor and audit CTE data, assist with state-level data reporting and analytics.
* Provide technical assistance and training for the CTE Data Portal system.
* Rare in-state and out-of-state travel may be required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
Job Duties:
* Assist with CTE data reporting and analytics by providing individualized technical assistance to CTE school districts, CTEDs, and community colleges
* Continuously monitor and verify data to ensure accuracy and work with school districts to research and address discrepancies
* Develop and maintain system and programmatic policies, manuals, standard procedures, forms, and other organizational and technical documentation regarding CTE data reporting
* Gather data and prepare reports for program planning, system maintenance, and another department needs, as required!
* Works with internal and external stakeholders to enhance, troubleshoot, and maintain the CTE Data Portal online data collection system
* Conducts user acceptance testing on CTE Data Portal system enhancements and updates
* Presents in-person and virtual technical training for CTE Data Portal and other data reporting/analytics processes and procedures
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
* Spreadsheets and database programs
* Data collection and reporting practices
* Research techniques and data analysis
* Applicants must have experience with advanced-level spreadsheet and database software.
Skills in:
* Technical Writing
* Problem-solving
* Intermediate to advanced skills in using Microsoft Outlook, Word, and Excel or other spreadsheet software
Ability to:
* Communicate technical material to non-technical audiences
* Prioritize conflicting demands on time and resources
* Establish and maintain effective working relationships
Selective Preferences:
* Preference will be given to those applicants with experience with CTE data reporting or other school data reporting.
Pre-Employment Requirements:
* Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
* If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Driver's License Requirements.
* All employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Retirement:
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
* Affordable medical, dental, life, and short-term disability insurance plans
* Top-ranked retirement and long-term disability plans
* 10 paid holidays per year
* Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
* Sick time accrued at 3.70 hours bi-weekly
* Deferred compensation plan
* Wellness plans
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Other:
Job ID: 537168- Job Closing Date - 11/26/25 - o Visit ********************************************** o Click on Current Openings o Select Department of Education from the Department drop down list o Click on desired position o Click Apply Now - Salary Range - $63,000 - $68,000
Job 2888 Program Specialist VI
Phoenix, AZ jobs
, you must use the following link.
****************************************************************************************************************
Other applications will not be considered.
JOB TITLE:
Program Specialist VI
JOB #:
2888
DIVISION:
Adult Probation Services
HIRING SALARY:
$66,135.00 annualized
EMPLOYEE REFERRAL PROGRAM:
This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).
POSITION SUMMARY:
This position is responsible for an array of projects, grants and initiatives, collaborating with teams and stakeholders to improve internal systems, implementing new programs, evaluating practices, and providing expert technical assistance and guidance to statewide probation staff. This position is also responsible for assisting in oversight associated with implementation, evidence-based recommendations, data collection and training related to the operation of specialty/treatment courts within the Arizona court system, including Drug/DUI/Recovery Courts, Mental Health/Wellness Courts, Family Treatment Courts, Veterans Treatment Courts, etc.
Additionally, this position will assist in developing performance criteria and measures for specialty court and probation programs. Develop, facilitates, and conducts statewide training, curriculum development, and serves as faculty at local, regional and statewide training sessions.
This position may be eligible for a hybrid-telework schedule once the employee has completed three (3) months of employment and has sufficiently demonstrated their ability to perform assigned tasks.
Public Service Loan Forgiveness (PSLF) Program qualified employer.
MINIMUM REQUIREMENTS:
The successful candidate will possess a bachelor's degree in criminal justice, counseling, social work, psychology or a related field. At least five years' experience working in a court or within a treatment court program, or five years' experience working in an administrative office of a court.
The successful candidate will have general knowledge of the Arizona courts, probation, and criminal justice system and thorough knowledge of programs, general policies, evidence-based practices and procedures of probation departments. The candidate will also have knowledge of Arizona Revised Statutes, Rules of Criminal Procedure and Arizona Judicial Code of Administration.
This position also requires excellent verbal and written communication skills and exemplary attention to detail, effective project management experience and skills that include working independently, and demonstrated proficiency in various tracking databases, information technology, internet, and Microsoft products.
Travel level: up to 50% within the state of Arizona. Valid driver's license required.
SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Exempt level position.
BENEFITS:
The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include:
Accrued vacation pay and sick leave
10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.
RETIREMENT:
Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.
The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer
Concrete Specialist I/II
Midvale, UT jobs
Salt Lake County…A career with a purpose in the community you love!
Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.
What it is like to work here:
At Salt Lake County our culture is woven into all aspects of our work and our employees' lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.
Surround yourself with:
Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place….its our heart and service that bring us together.
We encourage a work life balance:
Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year. Some positions have a hybrid work environment giving you flexibility to manage working from home and being in office.
Additional Benefits may include:
Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
100% county-paid Long-Term Disability and Short-Term Disability option
Professional Development including professional membership fees paid
Tuition Reimbursement
Plus: Onsite medical clinic, childcare and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.
For Benefits information Click HERE
JOB SUMMARY
Performs a variety of semi-skilled work in construction, maintenance and carpentry.
MINIMUM QUALIFICATIONS
Concrete Specialist I ($42,192/year - $63,286/year DOE)
One (1) year of experience related to these duties.
Must possess a Class B Commercial Driver's License (CDL) at the time of hire OR obtain the Class B CDL within sixty (60) days of hire date to operate a Salt Lake County vehicle.
Must possess a current Department of Transportation (DOT) Medical Card at the time of hire OR obtain within thirty (30) days of hire date.
Must attend flagging training and certify within sixty (60) days and recertify every two (2) years.
Must attend a Defensive Driving course within the first two (2) weeks of hire and recertify as required by county policy.
Must attend and be forklift certified within four (4) months (120 days) of hire.
Must receive a verified negative test result on a mandatory drug test before starting in this position. Will be subject to random alcohol and drug testing. May be subject to post accident and reasonable suspicion alcohol and drug testing.
Concrete Specialist II ($46,717/year - $70,078/year DOE)
Two (2) years of experience related to these duties.
Must possess a Class B Commercial Driver's License (CDL) at the time of hire OR obtain the Class B CDL within sixty (60) days of hire date to operate a Salt Lake County vehicle.
Must possess a current Department of Transportation (DOT) Medical Card at the time of hire OR obtain within thirty (30) days of hire date.
Must attend flagging training and certify within sixty (60) days and recertify every two (2) years.
Must attend a Defensive Driving course within the first two (2) weeks of hire and recertify as required by county policy.
Must attend and be forklift certified within four (4) months (120 days) of hire.
Must receive a verified negative test result on a mandatory drug test before starting in this position. Will be subject to random alcohol and drug testing. May be subject to post accident and reasonable suspicion alcohol and drug testing.
ESSENTIAL FUNCTIONS
• Assists performing concrete construction, carpentry, and maintenance work on curbs, gutters, waterways, sidewalks, and flatwork.
• Installs and maintains sprinkler systems and landscaping.
• Maintains integrity of work area with traffic control equipment, safety equipment and adherence to the OSHA and internal safety policies.
• Removes snow from roadways.
• Performs installation and repair of storm drain lines, catch basins and cleanout boxes.
• Performs general repairs on as needed.
• May operate some heavy equipment.
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Knowledge of:
• concrete, structural, and precast construction, finishing and maintenance work
• Proper safety measures and precautions to concrete and maintenance work, snow removal work and operation of heavy equipment
• OSHA and MUTCD rules and regulations
• Blue stakes system and markings
• Methods, materials and equipment necessary to perform highway/flood control construction, maintenance and snow removal work
• Pipe installation specifications and standards
• Work zone traffic control systems, short and long term,
• Computer programs to accomplish assigned tasks
• Density and moisture content for proper compaction
• Purchasing procedures and vendor contracts
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Required to drive and operate various types of equipment, stand, walk, use hands to handle or operate objects, tools or controls; reach, climb, balance, stoop, kneel, crouch and crawl; frequent use of arms, legs and back to lift and/or move up to 100 pounds. Employee regularly works outdoors and may be exposed to harsh weather conditions. Work near moving vehicles and machinery. May be exposed to fumes, smoke and other particles. Noise level can be extreme.
Additional Information
Every year SLC employees are eligible for:
o 13 Paid Holidays
o 12 Paid Sick Days
o Up to 24 Paid Vacation Days per year (DOE)
o Paid Maternity/Paternity Leave
o Utah Retirement System Pension
o 10% Employer Contributions in Utah Retirement Options
o Tuition Reimbursement
o Medical Health Savings Account (HSA) or Traditional Medical Insurance
o Medical HSA Plan No Premiums
o HSA Front Load to employees $600 Individual/$1,200 Family
o Dental insurance
o Vision insurance
o $50,000 Life Insurance
o Snow Pay Incentive
o CDL Training
o Sign On Compensation
o Many Additional Programs to Assist you
Auto-ApplyMedical Billing Specialist (TI-44150)
Washington jobs
Job Details Reservation Wide - WA $21.82 - $23.85 HourlyDescription
SALARY: $21.82 to $26.58 per hour DOE
REPORTS TO: Revenue Cycle Supervisor
LOCATION: Nespelem Health Center, 6 month training in Nespelem, WA, with possibility of working in other districts upon completion of training.
Basic Functions: This is a Non-Exempt position. Performs clerical standard and procedures of the Medical Billing Office through direct contact with eligible programs using computer-aided data entry screens.
Qualifications
MINIMUM QUALIFICATIONS:
Education and Training:
Requires a High School Deploma or GED
Requires 12 months billing and coding experience with Anatomy and Pathophysiology training
Willing to obtain a Certified Professional Coder (CPC) certificate or Certified Professional Biller (CPB) certificate from the American Academy of Professional Coders (AAPC) within 36 months of hire and maintain certification throughout employment.
May require valid driver's license and be eligible for the Tribes vehicle insurance and maintain throughout employment.
Knowledge, Skills, and Abilities:
Requires knowledge of medical terminology, anatomy and pathophysiology, medical and behavioral health services, provider specialties, and insurance terminology.
Requires current knowledge of third party billing regulations and ability to stay up to date with regulations.
Requires the knowledge to maintain working knowledge of current changes in coding and billing requirements from Medicare, Medicaid, and other third-party payers.
Requires a working knowledge of the practices, procedures, and terminology of medical claims processing.
Requires a working knowledge of office clerical procedures and computer-aided office productivity software.
Requires sufficient writing skills to prepare basic business correspondence.
Requires sufficient math skills to compute totals, extensions, portions, ratios, quotients, and percentages.
Requires sufficient human relations skill to convey policies and procedures and to deal cooperatively with others on accounting transactions.
Requires the ability to perform the functions of the position.
Requires ability to apply and review diagnostic and procedural coding utilizing approved coding tools including but not limited to current coding text books.
Requires ability to effectively operate computer and software applications associated with office requirements as well as Revenue Cycle Management. Demonstrates the ability to undertake multiple tasks and follow through to completion.
Requires ability to complete assigned workload in an accurate and dependable manner with minimum supervision.
Requires ability to communicate effectively verbally as well as in writing. Requires ability to analyze and effectively solve problems.
Requires ability to provide reports on assigned program account regarding unpaid balance, denials, adjustments, and provider activity quarterly, or upon request of Centralized Billing Supervisor, or program managers.
Requires the ability to maintain strict confidentiality in compliance with HIPAA standards.
Requires the ability to research, compile, analyze, and interpret claims data.
Requires the ability to maintain accurate and retrievable files, records, audit trails and trace transactions to original entries.
Requires the ability to perform accounting and general math computations quickly and accurately.
Requires the ability to organize and prioritize work to meet deadlines and timetables.
Requires the ability to work cooperatively and professionally with customers, staff, tribal government personnel and outside agency personnel and vendors.
Requires the ability to access and use a computer, common office productivity software, and specialized accounting software to access databases.
Ability to work in an office setting engaged in work of a primarily sedentary nature.
Requires sufficient hand-eye-arm coordination to use a keyboard and 10-key, arm/hand movements to retrieve work materials from storage files, and operate a variety of general office equipment.
Requires the ability to use near vision to write and to read printed materials and computer screens.
Requires visual acuity to read computer screens, printed material, and detailed accounting information.
Requires auditory ability to carry on conversations over the phone and in person.
Requires ambulatory ability to sit, often for long periods of time, move about Tribal locations, and to reach work materials.
Requires ability to work remotely.
Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.
TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.
If required of this position, you must possess and maintain a valid Washington State driver's license and be eligible for the Tribes' Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.
INFORMATION: Tanya Ives, HR Technician Senior, Confederated Tribes of the Colville Reservation, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, **************. *********************************
Easy ApplyClient Engagement Specialist
Cleveland, OH jobs
Job Title: Client Engagement Specialist Location/Schedule: Drop In Center, Cleveland, OH (Hybrid work), M-F 10:00am - 6:00pm Employment Type: Full-time, Non-Exempt About Cleveland Rape Crisis Center Cleveland Rape Crisis Center (CRCC) supports survivors of rape and sexual abuse, promotes healing and prevention and advocates for social change. CRCC was founded in 1974 in response to Cleveland's long-standing need for services to assist survivors of sexual assault. CRCC offers services in Cuyahoga, Ashtabula, Geauga and Lake counties such as legal advocacy, case management, and therapy services. We also do education and outreach work, to educate the community on sexual violence and human trafficking prevention. The Client Engagement Specialist (CES) is responsible for providing ongoing trauma-informed support and client engagement services to the guests of the Human Trafficking Drop-In Center. The CES position provides a broad range of services as the guests visit and engage in programming. Key Responsibilities
Assure that all guests and visitors to the Human Trafficking Drop-In Center are greeted warmly
Assist guests in a trauma-informed manner, provide information, crisis support, crisis intervention, and de-escalation
Conduct engagement sessions including all necessary paperwork
Create and maintain new and returning guest's client records
Assist guests with daily living skills, including laundry, budgeting, locating safe and affordable housing, referrals to community linkages, applying for federal food assistance or medical assistance, and workforce development
Assist Case Management with administrative duties to ensure quality of care
Assist with developing curricula and facilitates training for guests
Follow opening/closing procedures at the Drop-In Center
Assist with ensuring that the drop-in center is presentable for guests. Perform housekeeping tasks (e.g. launder towels, clean restrooms/shower rooms, empty trash, vacuum/clean floors, and general housekeeping)
Interface with building-related providers as needed (e.g. plowing, landlord)
Build connections with community partners and make presentations about CRCC's services
Maintain the confidentiality of clients at all times
Maintain client files, outreach, and activities in agency's database
Outreach and Tabling
Education, Experience, Licenses, & Certifications
High school diploma/GED
2 years of experience in a related field providing direct services to the community in a human services capacity (e.g. donations for homeless, shelters, churches, community counseling/drop-in centers)
May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position
Salary & Benefits Salary Range: $42,000 - $44,000 annually Comprehensive benefits package including but not limited to health, dental, and vision insurance, 403b retirement and match, 10 paid holidays, generous PTO, and professional development opportunities - for employees who meet benefit eligibility requirements This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of CRCC.
GPS Specialist
Center, PA jobs
The Department of Children, Youth and Families is seeking compassionate individuals with assessment, engagement and writing skills for GPS Specialist positions in the Intake/ Investigatory Unit. Learn how to respond to referrals and allegations and conduct assessments and investigations to assess risk and insure the safety and well being of children. Responsibilities include; home visits, providing client transport, interviewing to gather information and completing timely and accurate documentation and reports. Maintain current records, provide resources and referrals to community resources and agency services and testify in court. Learn to address child welfare concerns, work with law enforcement, judical systems, medical systems, collateral professionals and community based agencies.
Ideal candidate will be able to manage multiple priorities when responding to urgent situations and will learn to be proficient in documenting interactions and maintaining focus in a very busy environment.
Eligible for promotion after 6 months to Casework Specialist if successful in the position.
Will require working outside of the core business hours .
This position includes the potential for a flexible work arrangement that may include remote work.
Valid driver's license and use of a private vehicle required.
Minimum requirements: A Bachelors Degree in the Social Sciences; or a Bachelors Degree with 12 credits in the Social Sciences and one year employment experience in the Human Services field. Degree must be from and accredited College or University.
Child Abuse, State Police and FBI clearance required.
Writing skills assessment conducted at the interview.
An online pre-interview assessment is required.
Bi-lingual (English/ Spanish) are encouraged to apply.
These positions are subject to the provisions of a collective bargaining unit.
Human Services Employee Addendum can be found here
* Assess situation to determine if child is at risk of harm in accordance with regulatory guidelines.
* Learn how to complete child abuse investigations including "more difficult cases" / serious physical harm and sexual abuse under the direct supervision of a casework specialist supervisor or manager..
* Learn how to complete child abuse investigations of more complicated cases under the direct supervision of a casework specialist supervisor or manager.
* Learn and understand the application of the Child Protective Services Law and Juvenile Act.
* Learn and understand the application of court process and procedure.
* Assess client needs to develop individual treatment plans in accordance with regulatory guidelines.
* Skilled writer; timely written assessments, reports and summations.
* Ensure coordination and implementation of plan.
* Monitor client participation/ progress in programs as per established case management standards.
* Make necessary referrals and coordinate services.
* Produce and maintain reports/ records/ client tracking system in accordance with regulations and agency policies to reflect services needs, social services provided and case outcomes.
* Attend conferences/ meeting with collateral agencies as they relate to client services.
* Attend training throughout the year.
* Maintain a professional public image per county and agency policy.
* Perform other duties, tasks and special projects as required.
* The GPS Specialist position comes under the provision of the Child Protective Services Law. Pennsylvania State Police, Childline and FBI clearances are required.If your background is unacceptable, you will be disqualified for employment in this position.
* A Bachelor's degree from an accredited college or university in the Social Sciences: Anthropology, Counseling, Criminology, Gerontology, Human Behavior/Development, Psychology, Social Work/Welfare, Sociology, Special Education, Human Services, Women's and Gender Studies, Administration of Justice, Criminal Justice, Economics, Geography, History, Political Science OR
* Bachelor's degree from an accredited college or university with 12 credits in the Social Sciences with one year of employment experience in the human services field;
* Must have a valid driver's license and use of a private vehicle.
Preferred Skills, Knowledge & Experience:
Two years of experience in the human services field.
* A Bachelor's degree in Social Work from an accredited college or university
* Master's degree from an accredited college or university in the Social Sciences
Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.
Computer Skills:
To perform this job successfully, an individual should have:
* Basic Word skills
* Basic OutLook skills (Email and Calendar)
* Basic Internet skills (for research purposes)
Physical Demands:
While performing the duties of this position, the employee is frequently required to stand, walk, sit, talk or hear, taste or smell, and travel to and from different locations. Occasionally, the employee will need to reach above shoulder height, and climb stairs. On rare occasions, the employee will need to work with arms above shoulder height, bend at the waist or work bent at the waist, lift or carry items, and work with an uncommon level of noise.
The specific vision requirement for this position is:
* Close vision (clear vision at 20 inches or less)
Work Environment:
* The noise level in the work environment is usually quiet to moderate.
* Inclement weather can contribute to hazardous travel conditions.
* Attending initial intakes alone and in all types of neighborhoods can potentially place you in an unsafe environment.
* Field work, as assigned.
* Court appearances, as necessary.
Other:
* · This position requires extensive reading.
* · Ability to work extended hours as needed
Collector Specialist
Phoenix, AZ jobs
ATTORNEY GENERAL (DEPT OF LAW)
COLLECTOR SPECIALIST
Posting Details:
Salary: $49,500 - 58,658
Grade: 19
Closing Date: Open Until Filled
Job Summary:
The Arizona Attorney General's Office Civil Litigation Division/Bankruptcy and Collections Enforcement Section is seeking a Collector Specialist to collect debts owed to agencies throughout the State through pre-litigation collection efforts and by recommending to attorneys cases for review for lawsuit and post-judgment remedies.
Remote Options: This position may be eligible for Remote Work two days a week.
Job Duties:
This position will be responsible for conducting skip tracing and other research for both individual debtors and business debtors, and for communicating with debtors and others interested parties to collect the debts owed. It will also be responsible for the review and recommendation to approve / disapprove installment payment plans, disposition of outstanding accounts, liens, wage garnishments and other actions. It will be responsible for accepting and the drafting of offers-in-compromise, and the recommendation to approve / disapprove the offer.
This position will also compile information and draft periodic reports and correspondence to be given to the Division Director, other Office management, and attorneys.
Knowledge, Skills & Abilities (KSAs):
• Knowledge of concepts, terminology, principles, and procedures of American law.
• Knowledge of legal processes such as summons/complaints, judgment debtor exams, writs of execution, liens, and garnishments.
• Knowledge of advanced skip tracing and research methods and procedures.
• Knowledge of alternate courses of prelitigation and litigation action for the collection of delinquent monies and seizure of properties.
• Knowledge of complex financial statement analysis and mathematical calculations.
• Knowledge of the use of statutes, codes and other legal resources.
• Skill in analyzing skip trace results and other research to determine appropriate collection enforcement, prelitigation or through litigation.
• Skill in authoring original letters, emails and other correspondence and communication with accuracy, professionalism and clarity.
• Skill in communicating and negotiating with debtors.
• Skill in using information from statutes, court decisions, legal documents, and related records.
• Skill in analyzing and determining optimal solutions to problems and complex cases.
• Skill in analyzing and making recommendations or decisions based on complex financial statements and mathematical calculations.
• Skill in analyzing and authoring justifications for accepting/denying settlement offers and payment contracts.
• Ability to speak in a professional, articulate, and concise manner with debtors and all interested parties.
• Ability to obtain desired results working independently and using advanced problem-solving skills.
• Ability to manage workload and case prioritization to maximize results.
• Ability to demonstrate and use good judgment to determine optimal collection techniques to advance cases to completion and to properly manage of confidential matters.
Selective Preference(s):
The ideal candidate will have five or more years of experience as a collector working in the legal profession with experience in traditional collection methods, litigation and post-judgment remedies. Preference will be given to candidates with knowledge of legal processes and the ability to collect a wide variety of debt.
Pre-Employment Requirements:
• Travel may be required for this position. A valid Arizona Driver's License is required, along with consent to have your driving record run periodically.
• All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Attorney General's Office offers a comprehensive benefits package to include:
Student Loan Assistance
Sick leave
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
If you have any questions, please feel free to contact Human Resources at ************** or email us at ***********************.
During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG's Human Resources Office at ************** or via e-mail at ***********************. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: **************, Fax: **************.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Adult Program Specialist (Day Program Direct Care) | 1st Shift | WESTLAKE
Ohio jobs
Essential Functions: The following list is not intended to be comprehensive; it is intended to provide a representative summary of the major duties and responsibilities.
Assists and advocates on behalf of the individual; upholds respectful and efficient communication with individuals and all relevant parties.
Provides emotional support by developing an age-appropriate relationship with individuals.
Assists individuals in experiencing all phases of the Pathways Program, both on-site and off-site including transportation, event participation, learning, re-learning programs and socialization opportunities.
Aids individuals in developing and maintaining daily living skills, encouraging independence, personal hygiene, behavior (i.e., appropriate responses/actions with others including other individuals and the public), proper dietary and mealtime habits, and safety in and out of the community.
Performs direct support and supervision, including but not limited to:
o Providing transportation for social activities and other appointments.
o Providing individuals health care as needed and following any relevant orders, BSPs, ISPs or IHPs
o Adhering to individuals' rights, mandated reporting, and unusual incident requirements.
o Providing supervision during community and recreational outings.
o Attending individual-related meetings and appointments as needed.
o Observing any changes in individual status/well-being and reporting immediately to appropriate individuals.
o Demonstrating an understanding of procedures for all emergencies, including medical, transportation, natural disaster, fire and unusual incidents.
Obtains and maintains certification as a Medication Passer.
Attends appropriate in-services and continuing education.
Maintains strict confidentiality of individual and personnel information.
Collects and records data regarding individual well-being, progress, health, unusual incidents, personal goals and other information.
Understands and complies with job requirements as outlined in Agency policies/procedures, e.g., mandated reporting, personnel policies, individual rights, etc.
Gives input and information regarding individuals' individual plans, health concerns and behavioral plans.
Completes documentation daily and communicates with staff, individuals, family, medical professionals, and other personnel in reference to individuals.
Demonstrates a strong commitment to the mission and values of the agency.
Adheres to agency's attendance standards.
Performs other related duties as assigned.
Adult Program Specialist Minimum Qualifications and Requirements:
Eighteen (18) years of age.
Must have a valid Ohio Driver's License with a record suitable for insurability purposes
Driver's license must have less than the maximum number of points per agency policy
Must have reliable transportation and two years minimum driving experience
Must provide proof of a High School Diploma or equivalent
Criminal background that is compliant with OAC 5123:2-2-02 Employment of persons providing services to individuals with DD
Must be compliance with agency drug free workplace program
Must have the ability to communicate and interact with individuals, families, and staff maintaining the highest level of respect and service
Must have the ability to deal with pressure, problems, and difficult situations, while maintaining perspective and emotional stability
Ability to complete all required training.
Cooperative, patient, and caring nature.
Communicate and interact with individuals, families, and staff, maintaining the highest level of respect and service.
Ability to participate in all in-service trainings and a minimum of 8 hours annual continuing education.
Ability to participate in orientation and on the job training.
Dependable, demonstrated adequate writing skills, good moral character and able to work in stressful situations in a calm, therapeutic manner.
Experience working with individuals with Developmental Disabilities is preferred.
Environmental Factors/Physical Requirements:
May be exposed to infectious illnesses.
May be exposed to aggressive individuals.
Requires physical exertion including but not limited to walking, bending, reaching, kneeling, squatting, pushing, pulling, and lifting 50 lbs. or more. These may be in excess of light duty work.
Requires corrected hearing and vision to normal range.
Recertification Specialist
Akron, OH jobs
AKRON METROPOLITAN HOUSING AUTHORITY
Job Title: Recertification Specialist
Reports to: Recertification Supervisor
Department: Recertification
FLSA Status: Non-exempt - Clerical Bargaining Unit
New Hire Base Rate 10 Years 15 Years 20 Years
$21.60 $22.53 $23.64 $24.24 $24.987
General Purpose:
Conduct annual recertifications and interim rent changes for public housing tenants in a timely manner in accordance with AMHA/HUD guidelines.
Essential Duties and Responsibilities:
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
65% Travel to the development to conduct accurate annual and interim recertifications and rent changes within established time frames. Interview residents to gather relevant information about income and family composition, prepares and sends-out third party verifications, accurately calculates rents utilizing information obtained from data gathering process, and prepares appropriate and accurate lease documentation. Determine retro rent, calculate the underpayment, and schedule the repayment agreement appointment. Complete all necessary tenant accounting documents and submit for review. Set up repayment agreement, data enter rent charges, and establish month repayment program. Request, track, and follow up on all proposed lease cancellations. Provide all supporting lease cancellation documents to management staff and legal department. Determine EID eligibility and maintain tracking for 100% of all adult members for up to 48 months and complete rent adjustments as required.
20% Review, document, and update all EIV reports while maintaining resident confidentiality. Prepare worksheets and document calculations by hand. Accurately enters all data into computer and on appropriate logs. Maintains accurate and up-to-date resident files, including preparation of and follow up on all final paperwork and filing all paperwork in client files and preparing applicable logs. Log all incoming move in files, audit the new admission, log results, and follow up on all corrections.
10% Provide accurate and timely information to residents regarding reporting requirements, HUD policies and Agency procedures. Respond in a timely manner to resident inquiries, and follows-up to ensure resident problems are resolved. Maintain expert knowledge of applicable AMHA/HUD guidelines. Maintain positive working relationships with service providers and other social service agencies. Represent AMHA in a professional and courteous manner at all times.
5% Miscellaneous
Testify at hearings as required.
Calculate rent adjustments.
Conduct home/site visits as required.
Complete resident surveys for other departments as necessary.
Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies:
Demonstrates an ability to multitask, organize, and prioritize effectively; provides excellent customer service to tenants, colleagues at AMHA and other agencies; demonstrates accuracy with data entry and complex calculations. General computer competencies.
Minimum Qualifications, Education and Certifications:
High school diploma or equivalent plus one year clerical and/or bookkeeping experience. Proficiency with computers required. Rent Calculation certification preferred, but required within one (1) year of employment. Must have a valid Ohio Driver's License and be insurable under AMHA.
Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Physical demands may include kneeling, reaching, pushing, fingering, manipulating, talking, hearing, sitting for extended periods, crouching, standing for extended periods, stooping, walking, lifting up to 10 lbs. and repetitive motion using a keyboard, telephone and calculator. The visual acuity requirements include viewing a computer monitor and extensive reading.
Working Conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:
Office environment.
EndFragment
AMHA offers a safe work place culture; comprehensive compensation and benefits program including, but not limited to: Competitive salary; Participation in the Ohio Public Employees Retirement System; Excellent medical, free dental and vision plans with minimal out of pocket cost; Basic Life insurance; Fourteen paid holidays; Paid vacation, personal and sick plans.
Auto-ApplyRecertification Specialist
Akron, OH jobs
Job Description
AKRON METROPOLITAN HOUSING AUTHORITY
Job Title: Recertification Specialist
Reports to: Recertification Supervisor
Department: Recertification
FLSA Status: Non-exempt - Clerical Bargaining Unit
New Hire Base Rate 10 Years 15 Years 20 Years
$21.60 $22.53 $23.64 $24.24 $24.987
General Purpose:
Conduct annual recertifications and interim rent changes for public housing tenants in a timely manner in accordance with AMHA/HUD guidelines.
Essential Duties and Responsibilities:
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
65% Travel to the development to conduct accurate annual and interim recertifications and rent changes within established time frames. Interview residents to gather relevant information about income and family composition, prepares and sends-out third party verifications, accurately calculates rents utilizing information obtained from data gathering process, and prepares appropriate and accurate lease documentation. Determine retro rent, calculate the underpayment, and schedule the repayment agreement appointment. Complete all necessary tenant accounting documents and submit for review. Set up repayment agreement, data enter rent charges, and establish month repayment program. Request, track, and follow up on all proposed lease cancellations. Provide all supporting lease cancellation documents to management staff and legal department. Determine EID eligibility and maintain tracking for 100% of all adult members for up to 48 months and complete rent adjustments as required.
20% Review, document, and update all EIV reports while maintaining resident confidentiality. Prepare worksheets and document calculations by hand. Accurately enters all data into computer and on appropriate logs. Maintains accurate and up-to-date resident files, including preparation of and follow up on all final paperwork and filing all paperwork in client files and preparing applicable logs. Log all incoming move in files, audit the new admission, log results, and follow up on all corrections.
10% Provide accurate and timely information to residents regarding reporting requirements, HUD policies and Agency procedures. Respond in a timely manner to resident inquiries, and follows-up to ensure resident problems are resolved. Maintain expert knowledge of applicable AMHA/HUD guidelines. Maintain positive working relationships with service providers and other social service agencies. Represent AMHA in a professional and courteous manner at all times.
5% Miscellaneous
Testify at hearings as required.
Calculate rent adjustments.
Conduct home/site visits as required.
Complete resident surveys for other departments as necessary.
Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies:
Demonstrates an ability to multitask, organize, and prioritize effectively; provides excellent customer service to tenants, colleagues at AMHA and other agencies; demonstrates accuracy with data entry and complex calculations. General computer competencies.
Minimum Qualifications, Education and Certifications:
High school diploma or equivalent plus one year clerical and/or bookkeeping experience. Proficiency with computers required. Rent Calculation certification preferred, but required within one (1) year of employment. Must have a valid Ohio Driver's License and be insurable under AMHA.
Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Physical demands may include kneeling, reaching, pushing, fingering, manipulating, talking, hearing, sitting for extended periods, crouching, standing for extended periods, stooping, walking, lifting up to 10 lbs. and repetitive motion using a keyboard, telephone and calculator. The visual acuity requirements include viewing a computer monitor and extensive reading.
Working Conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:
Office environment.
AMHA offers a safe work place culture; comprehensive compensation and benefits program including, but not limited to: Competitive salary; Participation in the Ohio Public Employees Retirement System; Excellent medical, free dental and vision plans with minimal out of pocket cost; Basic Life insurance; Fourteen paid holidays; Paid vacation, personal and sick plans.
Monday - Friday 8:00am - 4:30pm