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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $75,354 | $36.23 |
| 2 | New York, NY | $74,911 | $36.01 |
| 3 | Jersey City, NJ | $73,414 | $35.30 |
| 4 | Stamford, CT | $69,856 | $33.58 |
| 5 | Chicago, IL | $64,688 | $31.10 |
| 6 | San Francisco, CA | $64,173 | $30.85 |
| 7 | Houston, TX | $62,507 | $30.05 |
| 8 | Charlotte, NC | $62,292 | $29.95 |
| 9 | Miami, FL | $56,991 | $27.40 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Representative | $128,718 | $62 | - |
| 2 | Customer Experience Associate | $117,287 | $56 | - |
| 3 | Loan Services Representative | $115,398 | $55 | - |
| 4 | Customer Service Expert | $112,894 | $54 | - |
| 5 | Customer Service Executive | $107,071 | $51 | - |
| 6 | System Service Representative | $104,710 | $50 | - |
| 7 | Operations Support Representative | $102,839 | $49 | - |
| 8 | Sales Service Coordinator | $101,278 | $49 | - |
| 9 | Accounting Representative | $98,385 | $47 | - |
| 10 | Customer Relationship Specialist | $97,313 | $47 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | BlackRock | $73,252 | $35 | 13 |
| 2 | Goldman Sachs | $71,303 | $34 | 9 |
| 3 | MSCI | $70,808 | $34 | 1 |
| 4 | Tradeweb | $65,125 | $31 | - |
| 5 | Lazard | $60,213 | $29 | 1 |
| 6 | Credit Suisse | $52,454 | $25 | - |
| 7 | Houlihan Lokey | $52,190 | $25 | 7 |
| 8 | Cantor Fitzgerald | $48,376 | $23 | 2 |
| 9 | Deutsche Bank | $47,628 | $23 | 4 |
| 10 | BNP Paribas | $43,003 | $21 | - |
| 11 | AllianceBernstein | $41,967 | $20 | 1 |
| 12 | Morgan Stanley | $41,760 | $20 | 221 |
| 13 | Nomura Securities | $38,632 | $19 | 5 |
| 14 | Piper Jaffray | $38,373 | $18 | 1 |
| 15 | William Blair | $38,165 | $18 | 1 |
| 16 | J.P. Morgan | $37,728 | $18 | - |
| 17 | Baird | $36,981 | $18 | 50 |
| 18 | Raymond James Financial | $36,288 | $17 | 150 |
| 19 | BMO Capital Markets | $34,071 | $16 | 4 |
| 20 | Evercore | $33,981 | $16 | - |